Operation director jobs in pimlico, greater london
JUSTICE is looking to recruit an Interim Head of Governance and Operations to join our friendly, values-led team. This is a fixed term post for 12 months (maternity cover) and provides an exciting opportunity for someone who has experience of governance and operational management.
We are looking for an individual who has an interest in the purpose of the charity (to improve the UK justice system so that it is fair and within everyone’s reach), as well as a keen interest in taking responsibility for a diverse and wide range of tasks from providing and overseeing the secretariat functions related to our governance and risk as well as leading in important cross-cutting areas such as audit, budget management and providing HR support. This role will really suit someone who enjoys working with people, is comfortable with a degree of autonomy and who thrives in a role where no two days are the same.
This role plays a central role in the workings of the organisation including with our Policy Team, our Comms Team and our Development Team. They also join Senior Management Team meetings and all Board and Committee meetings. The role currently line manages one direct report but this may be increased to two and reports into and works closely with the Chief Executive. This role also leads on the relationships with our accountants (who deliver our financial management and accounting functions) and other external contractors.
JUSTICE is a law reform and human rights organisation, working to improve processes and policies to support everyone, particularly marginalised groups, be able to seek justice or a remedy when their rights have been breached or the law has been broken. We also seek to improve the justice system as a whole, ensuring that laws are clear and consistent and that the government and other key decisionmakers are held to account.
We are a founding member of The Justice Hub, which is situated next to St Paul’s Cathedral. in London. We also have staff based in other locations including in Manchester, Sheffield and Edinburgh. As a UK wide organisation, we are keen to support team members from all over the UK and this is a role that can be fulfilled in a hybrid way. Our London base has a number of hot desks dedicated to JUSTICE and access to meeting rooms and other spaces and we work alongside other like-minded charities in the justice sector as part of the Hub.
All team members are expected to join the ‘in-person’ days in the office (roughly 5 days a year) but otherwise we encourage and support flexible working. In addition, this role requires a minimum of 5 days per month working in our London offices. Alongside flexible working conditions, every member of staff is entitled to 27 days annual leave plus an additional two days of leave to look after your wellbeing and to celebrate your birthday. We also close the office between 25 December and 1 January (inclusive), which is addition to the annual leave mentioned above. We review salaries according to inflationary changes on an annual basis, contribute 8% to your pension for the first 2yrs, rising to a 10.5% contribution thereafter and offer generous parental and dependency-related leave. As part of looking after your wellbeing, we also provide access to an Employee Assistance Programme.
The candidate pack including the Job Description for the role and details of how to apply can be found on our website.
The deadline for applications is midday on Monday 18 August 2025.
Sifting will be completed by Friday 22 August 2025.
Interviews will be held on Wednesday 10 September and Thursday 11 September. Candidates may be required to complete a test as part of the interview process.
JUSTICE is an equal opportunities employer. We encourage applications from people of all backgrounds and welcome everyone who shares our values and purpose regardless of age, gender, race, region, socio-economic background, education, sexuality, identity, disability and neurodiversity.
Due to the high number of applications we receive we are unable to provide individual feedback to applicants who are not interviewed.
Please note that we will not respond to any enquiries from recruitment agencies.
The client requests no contact from agencies or media sales.
Background to the role
In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.
Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.
This new role along with a new Governance and Executive Support Coordinator role has been created to help us make faster progress towards achieving these transformational goals.
This appointment comes at the time of a review of our premises needs.
Job description
Job Purpose
Your role is an integral part of the central team with responsibility for procedures, systems that support the effective, efficient, and compliant managing of our premises, IT systems and some HR functions.
You will play a key role in delivering and maintaining our offices and facilities, and the IT services for the whole organisation alongside our retained IT consultants.
By providing high quality operational and administrative support you will play a critical role in ensuring the smooth operation of our organisation. You will do this by:
- Supporting the Director of Finance and Operations in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Insurance, Premises, Facilities, Vehicle Management, IT and CRM system services.
- Improving existing office systems and identifying opportunities to develop new systems and processes to enable people to work more collaboratively, efficiently, and effectively.
- Coordinating and implementing efficient HR processes and record-keeping, including recruitment, onboarding and training of staff.
- Being the key contact for staff and volunteers for all IT and premises matters including induction and training.
- Providing management for the maintenance and smooth running of the physical premises of the workplace ensuring they are safe and equipment is available and in good order.
Key Tasks
Coordinate and implement processes that relate to our staff
- Support the coordination of recruitment, pre-employment checks, onboarding, induction and training processes for new staff.
- Maintain accurate records of staff annual leave, mandatory training, DBS renewal, appraisals, and probation reviews and liaise with staff/managers as appropriate.
- Carry out workstation assessments as needed
Premises
- Act as the first line of support for premises and facilities across all our locations.
- Maintain secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.
- Serve as the first point of contact for all health & safety matters.
- Help establish and maintain safe working practices and policies and undertake basic risk assessment
- Act as the first point of contact for equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required.
- Managing relationships with facilities and other providers such as utilities, fire safety access, and cleaning
- Support the Director of Finance and Operations in developing and implementing a new premises strategy.
- Promote environmental awareness and encourage the charity in its adoption of a greener approach, e.g. recycling, energy use, carbon footprint reduction.
- Manage the two cleaners.
IT and systems
- Act as the first point of contact for IT and other technical support to staff, trustees and volunteers within the organisation
- Manage the relationship with our IT consultants to deliver contractual SLAs and policy updates.
- Coordinate IT stock purchases and monitor asset use across the organisation.
- Work effectively and efficiently with the outsourced ICT provider, Penelope
- Implement processes that maintain effective IT security.
- Assist in the onboarding and offboarding of employees, including software licences, logins, user processes, induction and IT systems training, and internal IT communication.
- Support the Director of Finance and Operations in developing and implementing a new ICT strategy.
General
- To meet regularly with line manager for support, supervision and appraisal.
- To attend team and staff meetings, (and other meetings) as required.
- To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
- To undertake all training required to fulfil the role.
- To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.
Functional Links
- The role reports to The Director of Finance and Operations
- The role line manages the two cleaners
Person Specification
Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria.So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!
Experience
Essential
- Experience providing IT and facilities support to the organisation.
- Experience coordinating facilities or office management across multiple locations.
- Experience supporting basic health & safety and premises management.
- Experience coordinating recruitment or onboarding processes
Desirable
- Voluntary sector experience.
- Experience with Salesforce or similar CRMs.
- Experience with implementing or supporting new systems.
- Experience managing IT or telecoms service contracts.
Knowledge & Understanding
Essential
- Good technical skills to navigate various IT systems, highly organised, and solutions focused.
- Good understanding of health and safety compliance requirements and standards in the workplace.
- Understanding of confidentiality and data protection principles.
- Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
- Understanding of HR processes (recruitment, induction, probation, appraisals).
Skills/Attributes
Essential
- Confident communicator, able to liaise with third-party suppliers (e.g. IT consultants, cleaners, utility providers).
- Ability to manage multiple streams of work (HR, facilities, IT) with strong attention to detail and prioritisation skills.
- High level IT skills in Microsoft (Outlook, Word, Excel, PowerPoint).
- Understanding of IT networks/infrastructure.
- Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
- Time Management: Ability to prioritise tasks and manage multiple deadlines.
- Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
- Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
- Commitment to learning and development and reflective practise.
Desirable
- Good understanding of the capabilities and potential of 365
- Advanced AI skills
Additional Requirements
- As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.
Additional Information
- This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
- In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
- Should you be successful in this role this job description will not form part of your terms and conditions.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Trust is seeking a Fundraising Director to run the day-to-day operations of our small and successful charity, alongside our existing Director of Operations, starting 1 September 2025, or as soon as possible thereafter.
The annual salary is £33,000 and hours of work are 35 hours a week. The successful candidate must be able to work from home but be willing to travel to central London for regular meetings and occasional events. We are open to part-time or flexible working options.
22 days annual leave increasing one day per year up to 30 days, plus bank holidays.
Pension contribution: employer 3% and staff 5% at the People’s Pension.
Reports to: Chair of the Board of Trustees
Liaises with: Co-Director, project members, bursary holders, project facilitators, trustees, supporters & patrons
About
The National Youth Arts Trust (NYAT) is a small performing arts charity that exists to widen access to the performing arts for young people from disadvantaged backgrounds - through giving bursaries for music, dance, and drama lessons, running youth theatre projects, and taking children to the theatre, often for the first time.
We are looking for an enthusiastic and organised individual, who is a confident fundraiser to help scale up our work nationwide, support in the day-to-day management of the Trust, and assist in fulfilling the trustee’s strategic plans for 2025 and beyond. It is an essential role for this charity and offers a unique opportunity to be involved and have influence on a growing arts organisation with a strong board, a fantastic patron list and national ambitions.
The ideal candidate is an excellent communicator, who would like to build on their fundraising and management experience in the third sector and arts industry and is passionate about equal opportunity in the performing arts.
We are looking for a creative thinker, who takes initiative, is self-motivated and is looking for a varied role within a small but ambitious charity.
Purpose of the Job
· Supporting the day-to-day management of the Trust, with a particular focus on fundraising and event organisation for current and future projects.
· Working with the Board of Trustees to ensure the National Youth Arts Trust achieves its vision and charitable objectives, creating and implementing the strategy for NYAT and ensuring operating policies and procedures are fit for purpose and regularly reviewed.
Principal Tasks
Principal Tasks:
Lead fundraising strategy, write funding bids, and build donor relationships. Manage communications, stakeholder care, and project delivery. Support recruitment, planning, and marketing. Maintain donor databases and ensure strong supporter engagement. Drive new creative initiatives, track budgets and impact, and report regularly to the Board.
This job description is not exhaustive, please refer to the JD and the post holder may be required to undertake other such duties from time to time.
The role will require the successful candidate to complete an enhanced Disclosure & Barring Service check.
Please contact us if you need the job description in an alternative format or if you need any adjustments if invited to interview.
NYAT is an equal opportunities employer. We guarantee an interview for applicants with a disability providing they meet the minimum requirements for the post. Charity No: 1152367.
· Closing date for applications is 21st August 2025.
· Interviews will be held online and arranged with shortlisted candidates directly, on Mondays, Tuesdays or Wednesdays, with possible in person second interviews.
· Start date 1st September 2025 or as soon as possible thereafter.
We are currently looking for two (new) part-time Finance Manager roles, splitting the previous finance manager role and following the implementation of new accounting software – with one role focussing on general finance processes and systems, and one role focussing on relationships with budget holders, reporting and forecasting.
The Sutton Trust is seeking highly motivated and enthusiastic individuals to join the team and provide crucial support on a range of key finance functions. This is an exciting time to join the team as we are looking to further improve process efficiencies and assess the use of technology within the team.
These are varied and hands-on roles that requires a strong understanding of charity accounting (particularly funds), excellent problem-solving skills and initiative. You can expect a steep learning curve and fast-paced work in a passionate and supportive environment.
Senior Finance Manager
The Senior Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
Main duties
- Overseeing the Finance Officer’s work including sales ledger, purchase ledger and general processes and ensuring transactions are posted accurately and timely as well as supporting reconciliations and resolving discrepancies
Other duties as necessary from time to time - Overseeing month-end and year-end processes, including reconciliations and preparing trial balances and journal postings.
- Preparing year-end schedules and statutory accounts, working closely with the Director of Finance & Operations and external auditors. Liaising with external auditors and managing the audit process.
- Ensuring legal and regulatory compliance (e.g. Companies House, Charity Commission)
- Managing the finance system, including data integrity, user access and system upgrades. Supporting finance-related integrations with other systems, and ongoing system improvements/ automation.
- Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
- Line managing, motivating and proactively supporting the Finance Officer in their professional development
- Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
- Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
Interviews
Applications should reach us by 10am, Monday 18th August, with first round interviews held over Zoom on Thursday, 28th August, and second round interviews held at our London offices on Wednesday, 3rd and Thursday, 4th September.
Finance Manager
The Finance Manager will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
Main duties
- Building and maintaining relationships with budget holders and members of senior leadership to help them understand budgets and financial statements and support them with their day-to-day budget management and finance needs (incl. on the new finance system, XLedger)
- Preparing quarterly management accounts, and other financial modelling as required
- Cash management and cashflow forecasting; monitoring and reporting on the Trust’s investment portfolios
- Supporting the Director of Finance & Operations with annual budget setting and leading on quarterly reforecasting cycles
- Supporting the Development Team with funding applications, and grant / funder reporting
- Ensuring compliance with funder restrictions and requirements
- With support from the Finance Officer, managing the payroll and benefits administration (note, payroll is outsourced)
- Supporting the Director of Finance & Operations to ensure there is an effective system of financial controls, e.g. feeding into policies, procedures and team-wide training, as required
- Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
- Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
- Other duties as necessary from time to time
Interviews
Applications should reach us by Midnight, Monday 25th August, with first round interviews held over Zoom on Tuesday, 2nd September, and second round interviews held at our London offices on Tuesday, 9th September.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Spotlight on Corruption has an exciting opportunity for someone who identifies with Spotlight’s core mission of fighting corruption to join us in a critical role. We are looking for a highly numerate, super efficient, and enthusiastic Head of Finance and Operations with excellent budgeting skills, and strong people skills, who will be a core part of our senior management team.
Deadline for applications is 23.30 on Sunday 17th August
About Spotlight
Spotlight on Corruption is a small team with outsized impact that shines a light on the UK’s role in corruption at home and abroad.
We build the evidence base for reform through investigative research and extensive engagement with experts and frontline staff, and act as policy entrepreneurs, developing innovative and pragmatic solutions. We disseminate our work through hard-hitting reports and briefings for decision-makers and the general public and follow through with dogged advocacy to shape the narrative, as well as working in a highly collaborative manner to build consensus for reform.
The charity’s staff and budget has grown significantly in the last five years. In addition to this role, the current team consists of an Executive Director, Deputy Director, Senior Policy & Campaign Lead, Senior Advocacy Adviser, Senior Communications Advisor, and Senior Policy Researcher. We anticipate that a Senior Fundraiser and a Legal Researcher will join the team in the next few months.
What we are looking for
We are looking to recruit an experienced individual with a strong background in financial management, strategic planning and operational management, to play a central role within our small but dynamic team. The role involves helping the organisation implement our strategic plan and ensure our financial sustainability, as well as developing and overseeing the smooth running of our internal systems and processes, including our governance.
This is a busy and varied role which involves working closely with the Executive Director and other senior staff, leading on all aspects of financial management, governance and HR, line managing Spotlight’s senior fundraiser, and helping with operational delivery and administration.
We are looking for an all-rounder with excellent financial skills, who will be able to support the implementation of Spotlight’s future growth and organisational development, ensuring we have in place the right policies and processes, help us meet our donors’ requirements, and trouble-shoot operational issues for our team.
Spotlight on Corruption is committed to fostering a diverse, inclusive, and equitable environment where all staff feel respected and valued. We conduct anonymous long-listing to help promote fairness and diversity, and encourage candidates from different backgrounds and experiences to apply.
Key responsibilities:
The Head of Finance and Operations will:
-
Ensure that senior management and the Board can make strategic decisions on budgeting and organisational development by providing strong advice on finance and governance
-
Maintain effective budgeting and financial management processes, manage our restricted and unrestricted funding, lead on the year-end accounts and ensure that we meet our statutory reporting requirements
-
Line manage Spotlight’s senior fundraiser and manage relationships with operational consultants (bookkeeper / payroll provider, IT provider and HR consultant)
-
Lead on the financial aspects of grant management including writing and monitoring project budgets, optimising grant terms and conditions for Spotlight, and contributing to our Monitoring, Evaluation and Learning processes
-
Support operational implementation across the organisation, including smooth day to day management of the administrative needs of the team
-
With the support of the HR consultant, ensure that key aspects of HR such as recruitment, induction, appraisals, staff development and pay reviews are conducted effectively and that Spotlight has in place and implements appropriate people policies
-
Ensure we meet our obligations as a charitable company, and facilitate the effective governance of the organisation through close liaison with the Board and management and administration of Board affairs
Person specification - Essential:
-
Previous work experience in a finance and operations management role, and an ability to apply it to a small charity like Spotlight
-
Demonstrable ability to produce appropriate organisational (£700k+) and project-level budgets, provide strategic financial analysis and advice, and oversee the meeting of statutory reporting requirements
-
Clear ability to manage and make the most of grant opportunities, including optimising grant application budgets, and managing restricted and unrestricted funds
-
Demonstrable ability to provide wide-ranging operational support including preparing and managing contracts
-
Experience of working closely with a Board on governance and strategic delivery
-
Proven track record of working across a range of finance and operations tasks in a busy and fast-moving environment
-
Highly organised with the ability to plan, prioritise and manage deadlines, with high standards and an acute eye for detail
-
Demonstrable interpersonal skills and a track record of strong team working skills and managing a large workload independently
-
Excellent writing and verbal communication skills, including fluency in written and spoken English, with the ability to communicate complex financial and operational information clearly
-
IT proficiency and knowledge of CRM systems (Spotlight uses Beacon CRM)
-
A commitment to fighting corruption
-
Automatic right to work in the UK
Person specification - Desirable:
-
Knowledge of charity audit processes
-
Experience of supporting organisational development during a period of growth
-
Experience of line management and/or working with HR, finance or IT consultants
-
Experience of working with a fundraiser
Working arrangements:
Full-time or 4 days a week (35 or 28 hours) subject to discussion with the suitable candidate. 30 days of annual leave plus public holidays (pro rata if part-time). Remote working from home required, with regular meetings in London. Flexible working, including a nine-day fortnight.
Responsible to: Executive Director
Start date: Beginning of January 2026
Applications should be made by way of a covering letter setting out suitability for the role set against the person specification, and a CV.
Short-listing will take place w/c 18th August.
We anticipate that interviews for short-listed candidates will take place via Zoom during w/c 25th August (first round) and in-person in London during w/c 8th September (for those who progress to the second round).
Spotlight on Corruption shines a light on the UK’s role in corruption at home and abroad.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A values-driven non-profit is seeking an experienced and strategic leader to oversee finance and operations. This is a senior leadership role requiring vision, collaboration, and operational excellence.
Responsibilities
- Lead cross-functional teams spanning Finance, Governance, IT, Health & Safety, and Facilities, ensuring effective systems and practices are in place. Act as a strategic partner in support of executive decision-making.
- Drive long-term business planning, including the development of three-year strategic plans and annual cycles.
- Lead the finance function to ensure optimal use of resources aligned with organisational goals. Deliver accurate financial planning, reporting, and analysis, and oversee budgeting, forecasting, and control processes.
- Oversee and conclude the annual audit process with rigour and transparency.
- Serve as Company Secretary, holding executive responsibility for governance, legal and regulatory compliance, and enterprise risk management.
- Provide expert guidance on tax strategy and ensure compliance with all relevant financial regulations.
- Collaborate with IT leadership to shape digital infrastructure strategy and oversee major system improvements, including financial systems and process optimisation.
- Support organisational change and development initiatives to build a collaborative, high-performing culture. Lead operational process improvements to enhance cross-departmental efficiency.
- Champion a culture of continuous improvement, mentoring staff and supporting professional growth across teams.
- Oversee the strategic use of office premises, ensuring physical infrastructure enables effective delivery of organisational objectives.
Requirements
- A qualified accountant with significant experience in senior leadership roles, within the not-for-profit sector.
- Strong track record in strategic financial planning and working closely with Boards; in-depth knowledge of Charity SORP, experience preparing statutory accounts, and sound understanding of charity law and regulatory frameworks, including company secretarial responsibilities.
- Proven experience of managing central services, including governance, IT, infrastructure, health & safety, and facilities functions.
- A strategic, adaptable leader with experience driving organisational change, implementing new ways of working, and developing effective, resilient teams through periods of transformation.
- Commercially astute and technically skilled, with excellent interpersonal, facilitation, negotiation, and influencing abilities; able to build trust and inspire high performance.
- Collaborative and consultative approach, with the ability to engage and influence a broad range of stakeholders.
- Strong alignment with the values and mission of a purpose-driven organisation.
- Willing and able to travel within the UK (and occasionally internationally), with flexibility to work outside standard hours when needed.
This role is open to candidates with the right to work in the UK without requiring sponsorship. This role offers hybrid working with the candidate expected to be in the office once every 2 weeks, more during busy periods. This role is full-time, however, working 4 days/week.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a powerhouse in partnership-led fundraising or business development? We’re recruiting an enthusiastic leader to drive six‑figure, multi‑year deals across major donors, trusts, foundations, and corporates, with an ambitious goal to grow income from £1.6M to £4.5M by FY30, in line with our strategic roadmap.
Job Purpose
As Director of Partnerships, you will:
- Lead on partnerships fundraising, including major donors, trusts & foundations, and corporates with a focus on securing six-figure multi-year agreements to significantly grow funds raised in this area from £1.6 million to £4.5 million by FY30, in line with Operation Smile UK’s multi-year strategy.
- Foster and facilitate collaboration across different departments within OSUK.
- Ensure business as usual is achieved in line with operational plans, while also exploring and implementing innovative initiatives and campaigns to ensure the future success of partnerships' fundraising.
- Represent OSUK at a leadership level, building relationships with industry peers and peers within the Operation Smile global team to ensure best practice across all areas.
Key Responsibilities
Philanthropy Leadership
- Leads strategy, planning and operation of the major gift, trusts & foundations and corporate giving channels.
- Develops annual business plans and budgets in collaboration with the Executive Director (ED) and Executive Team.
- Strategically identifies and qualifies potential new donors to grow the prospect pipeline.
- Prepares development communications: solicitation and acknowledgement letters; case statements and proposals; stewardship reports; briefing notes; gift agreements.
- Identifies, cultivates, and solicits major gift commitments from high-net-worth individuals
- Monitors activity of the team, ensuring that benchmarks are achieved, including submission of solicitations, donor contacts and meetings, confirmations of donations, and other performance indicators as related to the team checking their portfolio.
- Provides the organisation with the interpretation of market trends and emerging issues that could impact the organisation’s partnerships fundraising stream.
- Ensures the effective collection of donor information and tracking of points of contact in accordance with best practices; provides and presents statistical analysis to senior leaders.
- Leads on data mining, prospect research, and ensuring the quality of data as it relates to the donors they work with.
- Develops and manages relationships within their own portfolio, personally conducting cultivation visits, solicitation calls and stewardship activities as required.
- Effectively manages fundraising resources and practices ethical fundraising.
HR Management
- Leads, mentors, and manages a team; regular meetings to provide direction, coaching and delegation to the partnerships team.
Financial Management
- Manages and implements approved business plans, ensuring that the annual revenue objectives and budget are met or exceeded, and oversight of the partnership’s departmental budgets.
- Provides leadership in the delivery of statistical analysis, projections, and detailed reports on partnerships fundraising goals and performance that may be used to contribute to the development of internal budgets.
Partnership Sustainability
- Develops donor relationships by researching, sourcing, cultivating, and stewarding existing and potential partners.
- Works to broaden sources of revenue, including working with corporate partners in various industries.
- Develops and implements a stewardship program aimed at cultivating deeper ties with donors and corporate partners.
- Contributes innovative ideas to the development of new strategic partnerships and alternative revenue streams.
Other
- Other duties as assigned by the ED.
- Meetings with OSI and partner countries.
- Board reports/board meetings as required.
Recruitment
We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.
Disability Confident Committed Employer
We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.
At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.
If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).
Equality, Diversity & Inclusion
Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation.
We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.
We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process.
Could you please provide us with a cover letter (no longer than one A4 page) that addresses the following:
1. What prompted you to apply for this position?
2. What value will you bring to this role?
3. Can you share a specific example where you achieved income or revenue growth?
4. If you are coming from the private sector, please demonstrate how your skills are transferable to the charity sector.
The client requests no contact from agencies or media sales.
Job Title: Operations Manager
Duration: Permanent
Hours: Full time
35 hours per week Monday – Friday
Salary Scale:£36,839 – £42,781
Appointments are made at the start of the salary scale, with annual pay progression through the scale based on satisfactory performance. The pay scale is reviewed annually in the light of cost of living and operational budgets.
Pension: 6% employer pension contribution
Holiday: 26 days plus bank holidays
Reports to: Deputy Director
Line Manages: Operations Supervisors, Gallery Technician, Front of House staff and Cleaners
The appointment is subject to a satisfactory DBS check
The Operations Manager is a key role within the team, ensuring the effective and efficient management of the SLG’s three sites: the Main Gallery, the Fire Station and Art Block. This includes managing the maintenance and upkeep of the SLG’s Grade II listed buildings and artist-designed gardens, as well as leading the Front of House team to ensure that the SLG provides a welcoming and inclusive environment for all visitors and a high quality of visitor experience.
The Operations Manager works closely with the Deputy Director and manages a team comprising two Operations Supervisors, the Gallery Technician and contracted and casual Front of House staff and Cleaners. The role takes the lead on the implementation and monitoring of the SLG’s environment and sustainability policy and contributes to organisation-wide work towards the SLG’s equity, diversity and inclusion objectives.
The post holder will be required to be an appointed first aider and a fire marshal, as well as a primary keyholder. They may, therefore, be called upon for out of hours emergencies. Appropriate training will be given.
In our endeavour to diversify our workforce and create a more inclusive environment, we particularly encourage and welcome applications from people from backgrounds which are underrepresented in museums and galleries, including people from low-income backgrounds, people from Black, Asian and ethnically diverse backgrounds and disabled people.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to people who have experienced forced migration in the UK.STEP aims to support and empower people through a tailored employment programme that addresses the complex barriers that they face when preparing for and ultimately finding work in the UK.
We support all people who have experienced forced migration, regardless of their proximity to the labour market, to develop the skills and access the opportunities they need to secure sustainable and meaningful employment. We run STEP online and in person programmes across the UK. Our work now includes specific programming for women refugees, Afghan nationals, Ukrainians and those who have come through the asylum system
We are now expanding our work to deliver (in partnership with the British Council) an English Language and Employment Support Programme for up to 4,000 Ukrainians and Hong Kong BNO status/visa (50% of each community) over the next 12 months.
We have an exciting opportunity for an Operations and Partnerships Manager to oversee the operational and partnership work of STEP which includes infrastructure and process, data and reporting as well as partnerships. Your responsibilities will include:
- Operational responsibility for UK Programmes ensuring processes are in place for a smooth running and high-quality programme.
- Overseeing allocation of clients to the programme and their Employment Advisor
- Managing the CRM data cleaning and reporting process and producing monthly and quarterly reporting data from the CRM
- Using advanced Excel skills to analyse results, identify trends and learnings to use data to drive changes and improve the quality of programmes.
- Managing the administration of the programme, including tech and client accessibility and excellent customer service
- Managing external relationships with the support of UK Programmes team to deliver the programme.
About you
We are looking for candidates who have:
- Demonstrable experience of managing direct delivery Programme operations.
- Knowledge of refugee and/or livelihoods programme is desirable
- Demonstrable experience of line managing a team of people
- A high level of financial literacy to manage and report against programme budgets.
- Strong interpersonal and communication skills
- Experience in Monitoring and Evaluation processes, including using Excel to capture and analyse data
- Advanced knowledge of Excel and budget preparation/management using Excel
- Ability to produce high quality written work under pressure and to deadlines
- Ability to work in agile and fast paced environment
- Ability to network proactively and build relationships with employers and external agencies
Candidates must be UK based and have the right to work in the UK for the duration of the contract
Benefits
We offer a range of benefits including:
- 23 days holiday pro rata plus bank holidays and Jewish holidays.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- On Friday the office closes at 3pm.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.
You don’t need to be Jewish to work for us, but you must but you must be committed to our faith-based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.
We are striving to build a team reflective of the communities we work with. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply for this position. If you have first-hand experience of forced migration, please let us know in your application. Additionally, we encourage you to apply even if you do not meet all the requirements that are listed within the person specification.
We respect that people’s identity is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to do so.
To apply
Please upload your CV and a cover letter explaining how you meet the criteria in the person specification. Please refer to the person specification which shows which criteria will be assessed in your CV and cover letter.
Interviews will be held remotely on 22nd August 2025.
Expected start date will be 9th October 2025.
Bringing life-changing action to people in crisis around the world
THE ANGLICAN COMMUNION OFFICE (ACO) IS RECRUITING FOR AN OPERATIONS OFFICER
The successful candidate will work closely with our Admin and Logistics Director, across a wide range of tasks and projects including;
· providing administrative support for meetings of the Instruments of Communion and other Inter-Anglican bodies
· supporting travel and logistics arrangements, acting as lead contact with the ACO’s travel agents
· providing support to the IT Project Manager & Technical Consultant assisting staff with IT queries
· providing support to the Facilities Manager, assisting with guesthouse bookings, procurement and health and safety requirements
The Operations Officer will support a diverse portfolio of projects, you’ll also liaise with different departments at the ACO, Anglican commissions, networks and partners around the world.
The Anglican Communion Office (ACO) is the official Secretariat of the Anglican Communion, a worldwide network of Anglican churches, in over 165 countries. The ACO exists to serve the life of the Anglican Communion through several key priorities. The ACO delivers global Anglican meetings including the Lambeth Conference, the Anglican Consultative Council and the Primates Meeting. It convenes a number of inter-Anglican and ecumenical dialogues. It engages Anglicans in global conversations and supports Anglican advocacy, locally and globally. The ACO also has a permanent representative at the United Nations.
The client requests no contact from agencies or media sales.
As Director of Operations and Fundraising you will play a key role in driving forward the mission of Notre Dame Refugee Centre, dedicated to supporting those seeking sanctuary in the UK.
Lead a small yet impactful team to deliver a range of vital services including IAA immigration advice and ESOL lessons, with social activities. You will work closely with our trustees, staff and volunteers to ensure that we continue to deliver life-changing support to those who seek our help.
Immigration advice, practical support and warm welcome to refugees and asylum seekers since 1996.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a hands-on, collaborative finance professional who enjoys working with purpose and autonomy? Momentum Children’s Charity is looking for a part-time Finance Manager to join our warm, ambitious team and oversee our day-to-day finances as we continue to grow.
You’ll maintain accurate records, manage income and expenditure across multiple platforms, support our Director of Finance and Operations with budget monitoring, and help ensure our processes are robust and efficient. This role is ideal for someone with experience in charity or SME finance who wants to balance meaningful work with flexible working.
We offer:
- £38,000–42,000 FTE depending on experience (pro rata for 25 hrs per week)
- Flexible hours and hybrid working
- A values-led, inclusive team culture
- A chance to make a genuine impact in a small, growing charity
- Role overview
-
Financial Management and Bookkeeping
- Maintain accurate financial records using QuickBooks Online.
- Ensure timely and accurate processing of all income and expenditure, including reconciliations of bank accounts, credit cards, petty cash, and restricted funds.
- Process sales invoices, accounts receivable, and income from multiple platforms (Stripe, GoCardless, PayPal, Fundraise Up, etc.).
- Manage accounts payable including invoice approval workflows, payment runs, and supplier records.
-
Reporting and Analysis
- Produce and circulate weekly budget holder reports, resolving any variances or queries.
- Support the Director of Finance and Operations with quarterly management accounts, budget monitoring, and preparation for year-end processes and audits.
- Assist with reconciliation of the balance sheet and profit and loss accounts, including prepayments, accruals, and deferred income.
-
Gift Aid and Compliance
- Submit Gift Aid claims to HMRC and ensure accurate record-keeping in line with charity policy.
- Maintain and update restricted income records and allocation files, ensuring compliance with donor restrictions.
- Ensure compliance with financial policies, procedures, and relevant legislation.
-
Team Collaboration and Stakeholder Engagement
- Act as the main finance contact across departments, supporting budget holders with financial queries.
- Provide finance induction and support to new starters.
- Support the Fundraising and Family Support teams on event finance (cash handling, floats, expense processing, reconciliation).
- Confidently communicate with internal and external stakeholders including budget holders, suppliers, and auditors.
-
Systems, Processes and Improvements
- Champion effective financial controls, help embed a culture of strong financial management, and continuously improve finance systems and processes.
- Ensure secure and well-organised storage of financial records, in line with retention policies.
- Support and supervise the Finance Assistant, including line management, development, and training as needed.
-
Other
- Provide ad hoc financial support to the Director of Finance and Operations.
- Be adaptable and open to change in line with the charity’s strategic growth and development plans.
We support families across SW London, Surrey and Sussex whose children are facing cancer or a life-challenging condition.
The client requests no contact from agencies or media sales.
Are you passionate about tackling food poverty and reducing food waste? Are you interested in joining a team of volunteers making a tangible and positive difference to their local community?
Laurence’s Larder is a small, dynamic and beloved local charity that feeds over 300 people a week. Working with a vibrant team of over 90 volunteers Laurence’s Larder provides a weekly food parcel service, two-course sit down meal, clothes bank, art café and access to support and advice services.
Laurence’s Larder is non-referral and open to all, we bring people together, alleviating both social isolation and food poverty, while utilising surplus food. We are also endeavouring to help address some of the underlying needs that contribute to food poverty, and continue to add more support services to our offerings.
Our warm welcome and non-judgmental approach means that we can help our guests to begin to meet their daily needs with not only dignity but practical help.
We are looking for an individual who shares these values for the role of Operations Manager; to oversee the day-to-day running of our services, leading and supporting the volunteers to do this, ensure compliance with all relevant health, safety & food hygiene standards, support the Project Director to achieve agreed outcomes and goals.
We are currently looking at expanding our services by adding an additional service day a week on Tuesdays. This role provides the unique opportunity to be a part of the creation of this service.
If you are someone who loves being part of a team, is interested in food and sustainability, then this is the role for you. This is not a 9-to-5 desk job, this is a role for someone who enjoys being active, thinking on their feet and getting “stuck in”.
Our ideal candidate would have experience working with a team, but also self-motivated and capable of working with minimal supervision. Strong organisational and planning skills, as well as good people management and interpersonal skills are essential. Understanding or experience of the voluntary sector would be helpful, as would customer service experience.
This is an exciting opportunity to be a part of an enthusiastic team committed to positively impacting the community around them, if you are similarly motivated to making a difference please apply now!
Please note:
We are seeking someone who can commence their employment with us in September.
This role is typically Monday – Thursday 9.00am – 5.00pm / 5.30pm
How to apply for the role:
Please send us your CV (or equivalent), a letter of application telling us how you meet the person specification above and why the role interests you. You also need to provide us, at the time of applying, the names and contact details (phone number, email address) of two referees, one of whom must be their most recent employer. We will not contact your current employer without letting you know in advance.
Applications should be sent by 5.00pm on August 25th
We are absolutely committed to diversity and inclusion. We welcome all applications from all suitably qualified persons and those with lived experience. We will make reasonable adjustments to the selection process for any qualified applicant who contacts us with a request.
If you want to understand more about us, or have questions about the role, or request reasonable adjustments, please send an email to our Info email account giving us your name and a contact phone number and we will respond as soon as possible.
Please upload your CV and a cover letter outlining why the role interests you and how you meet the person specification by Monday 25th August at 5.00pm.
You’ll also need to include the names and contact details of two referees (one must be your most recent employer). We will not contact your current employer without letting you know in advance.
We are committed to diversity and inclusion, and welcome applications from all backgrounds — especially those with lived experience. We’re happy to make reasonable adjustments to the process if needed.
The client requests no contact from agencies or media sales.
JCWI are looking for an Advocacy and Communications Director
Location | London N7 and flexible hybrid working
Reports to | Executive Director
Direct Reports: | Advocacy and Communications Team (currently 4 members)
Who we are
The Joint Council for the Welfare of Immigrants (JCWI) is an independent charity established in 1967. For over 57 years, we have promoted our vision of a society in which people can live safely and are treated with equal dignity and respect, regardless of where they are from or how they came to the UK. To achieve this, we provide legal advice, representation and holistic support to migrants experiencing injustice, poverty, and discrimination; we undertake parliamentary advocacy and expert policy analysis; we speak out and challenge damaging and discriminatory media narratives about immigration; we use law as a tool of resistance; we work in solidarity with migrants and grassroots groups, and we build campaigns that work towards a fairer approach in immigration and asylum law and policy. We root all aspects of our work in humanity, compassion, anti-oppression and anti-racist values, taking an approach that radically challenges the way that things are to build a new and better world for migrants.
Role purpose
This is a new role, where the director will bring together the work of the Advocacy and the Communications teams to lead JCWI's campaigns. The Director leads JCWI’s campaigns and community organising; policy and parliamentary advocacy; working in alignment with directly impacted communities and partners within and beyond the migration sector. The Director builds and maintains strong relationships with key stakeholders, and ensures the organisation’s collective expertise influences political debates and the public narrative on migrants’ rights and racial justice.
The role provides strategic leadership for JCWI’s campaigns to drive forward positive change for migrant rights in an increasingly hostile political climate, and supports a wide range of work building campaigns, coalitions and networks to advance migrant justice, ensuring that JCWI is a generous and collaborative partner, working in solidarity with all groups, including grassroots and community groups, unions, faith groups and NGOs.
The Director provides line management and strategic leadership to the Advocacy and Communications Team, overseeing the direction of the team, overseeing the teams' work and ensuring close, collaborative working relationships across all teams.
The Director is a lead spokesperson for the organisation, representing JCWI and our values at public forums, in the media and within coalitions. They will set the narrative and agenda for public discourse on migrant rights and border reform, lead the organisation’s long-term digital outreach and engagement work and support the team to create compelling and accessible content, driving traffic to our digital channels and converting this into successful supporter and donor recruitment and engagement strategies. They maintain the visibility of JCWI and its messages and protect & promote JCWI’s reputation as a leading voice in the discourse on migration, rights, and racial justice in the UK.
JCWI has a proud history of leadership from racialised people and people with lived experience of the immigration system, and therefore we strongly encourage applications from people with lived experience of the immigration system and are representative of the communities we work with.
Leadership
- Anti-oppression: Ensure that JCWI’s work remains situated within a wider movement against racism and oppression, and that our strategies better centre and support grassroots and community groups and people directly impacted by border violence, by maintaining and building strong relationships with migrant-led and racial justice organisations
- Senior Leadership: Collaborate with other members of the Senior Leadership Team (SLT) to deliver the organisation’s five-year strategy, ensuring we live our core values
- Strategic Leadership: Support the Advocacy and Communications Team to develop, implement and review effective strategies for all policy, advocacy, campaigning, and community organising work. These strategies will cohere with JCWI’s legal work, and aptly respond to an evolving political landscape, by knowing which levers to pull when in order to build power and influence
- Line management: Support all direct reports with regards to well-being and development, through one-to-one supervision, guidance and long-term work planning, ensuring staff have autonomy over their work, with their skills, expertise and strengths valued, and embodying a non-hierarchical approach to line management
- Positive culture: Embody and embed a positive and healthy working culture within the Advocacy and Communications Team and across the organisation, which includes fostering a safe space for learning and growth, maintaining a positive work-life balance and collaborative work ethos
- Monitoring, Evaluation, and Learning: Work with the Grants Manager to develop and maintain improved Monitoring, Evaluation, and Learning systems, set targets and measure outputs within the Advocacy and Communications Team which cohere with the organisation as a whole and our collective strategic objectives.
- Collaboration: Maintain and foster strong intra and inter-departmental relationships at every level, ensuring collaboration and open communication to deliver our organisational objectives
- Spokesperson: Represent the organisation as a lead spokesperson in public forums, in coalitions, on broadcast, and in print media
- Team development: Support the Team to grow through continuous investment in training, learning, and development, with people from racialised and marginalised backgrounds meaningfully supported against any structural barriers they may face. Manage recruitment for the Advocacy and Communications Team, encouraging better representation at JCWI, including increasing the number of people from racialised and marginalised backgrounds, especially those with lived experience of the immigration system
- Financial planning: Work with the Operations Team to ensure the budget for JCWI’s advocacy work is effectively planned for and managed, and that the team is appropriately resourced
Policy, Advocacy and Campaigns Work
- Lead on JCWI’s core campaigns, driving forward policy, advocacy, and campaigns outputs, and ensuring the campaigns centre the views and experiences of people with lived experience
- Lead on JCWI’s ‘reactive’ policy, advocacy and campaigning work in response to an ever-changing and increasingly hostile political landscape, representing JCWI in coalitions and developing sound policy and political analysis on key threats facing migrant communities, including but not limited to: refugee rights, human rights protection, the hostile environment, Windrush, digital justice, detention, and family reunion.
- Represent JCWI at meetings and events with key decision makers, including parliamentarians, policymakers and other organisations in the sector, to make the case for policy change, influence narratives, and hold those in power to account in solidarity with communities at the sharpest end of UK immigration controls
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs JCWI’s advocacy work, and to together identify opportunities for public-interest litigation relevant to JCWI’s campaign priorities
- Ensure JCWI’s Lived Experience Strategy is embedded into the Advocacy and Communications Team’s ways of working and oversee the implementation of the Strategy across JCWI with the support and collaboration of the whole organisation.
Public Campaigns, Outreach and Engagement Work
- Lead, develop, implement, and review effective strategies for communication and engagement work across traditional, digital and paid media
- Support a proactive, safe culture that identifies, creates, and jumps at opportunities to increase JCWI’s impact
- Work with the Communications team to ensure their input is incorporated into organisational strategy and ensure communications strategies support both strategic campaigns and broader organisational objectives
- Support our traditional press and digital engagement work to ensure JCWI is at the forefront of public discourse on migrant rights and border reform
- Work closely with the Legal Directors and wider team to ensure our casework and outreach informs our external communications
- Grow and engage JCWI’s audiences, ensuring a consistent tone of voice and brand across outputs and channels and influencing public discourse in support of flagship campaigns
- Set quantifiable targets and have a strong understanding of reporting, evaluation and measurement of comms outputs.
- Ensure the voices of JCWI’s service users, our grassroots partners and community-based campaigners with lived experience of the sharpest end of the border regime/immigration controls borders are elevated and supported.
- Provide oversight on written and multimedia outputs, including comments, pitches, editorials and digital content, reviewing and quality assuring for sign-off, and ensuring spokespeople are well trained and well briefed before engaging with the media
- Support reactive or ‘breaking news’ work and ensure rotas (including out-of-hours rotas) for media and press are well managed
Person Specification – Advocacy and Communications Director
The ideal candidate has experience:
- In a management or leadership role (essential)
- Developing and implementing campaigns on migrants’ rights, racial or social justice issues (essential)
- Working with complex policy issues in a highly politicised setting (essential)
- Engaging both digital and traditional media in a strategic way for campaigns or public narrative change (essential)
- Developing and implementing long-term, strategic plans which are rooted in firm values and visions (essential)
- Working collaboratively and building strong relationships with individuals and coalitions (essential)
- Working meaningfully with communities and people who have lived experience of oppression (essential)
- Lived experience of the immigration system, or from a racialised or marginalised background (desirable)
- Working in immigration, asylum, and/or human rights law (desirable) or willingness and ability to learn (essential)
- Developing, supporting, or implementing plans for supporter recruitment & mobilisation (desirable)
NB: experience may be in a paid or unpaid capacity, and includes work undertaken in a range of organisational forms, which includes but is not limited to non-profit organisations, political campaigns, trade unions, community and grassroots groups, and organising movements
The ideal candidate is:
- Committed to defending and furthering the rights of all people who move, and embodies wider anti-oppressive values and practices, including anti-racism, queer and trans liberation, gender justice, class solidarity, and the importance of an intersectional approach to social justice
- Recognises the value of legal representation when used as a tool of resistance, and is committed to legal aid as fundamental to access to justice
- Someone who proactively collaborates with others and nurtures and develops relationships both internally and externally, seeing the value in the diversity of skills and methodologies that drive organisations and campaigns forwards
- A strategic thinker who is politically astute, has an advanced understanding of the political landscape as it relates to migrants’ rights and racial justice and can identify threats and harness opportunities when working on politically contentious issues
- A relationship-builder, able to support their Team and the organisation by building and maintaining relationships with external partners, including with key media
- Creative and innovative, and eager to encourage and support others’ creativity
- A person who comfortably deals with new and complex information, digesting this quickly and simplifying nuanced policy or legal issues for a range of audiences
- An excellent written and verbal communicator, able to produce written outputs and review or edit drafts for quality, consistency and accessibility, and also represent the organisation at key events, meetings and in the media clearly and persuasively
How to apply
Please submit your CV and a covering letter (no longer than 2 A4 pages) which outlines your suitability for the role as set out in the job description and how you meet the person specification above, via our website.
DEADLINE:
Submission of CV and covering letter | 11.30pm 28th August
We’ve been providing much-needed legal advice services to the people who need them most.


The client requests no contact from agencies or media sales.
Job Title Director of Marketing and Communications
Reporting to Chief Executive
Working Hours 37.5 hour working week, 9:00 to 5:30 Monday to Friday to include some evening and weekend hours as required
Location Onsite at the Company office in Fitzrovia (currently 175/176 Tottenham Court Road) and surrounding local area as required to carry out the duties of the company. Flexibility for one day pw working from home.
Job Purpose
This role is a senior leadership team member and strategic lead for all corporate and consumer communications, member business engagement and marketing.
The relationship with our business community is essential to the success of The Fitzrovia Partnership (TFP) and the delivery of the organisation’s vision and it is a key part of our strategy to ensure that businesses are aware of us and the services and projects we deliver. As such you would be responsible for the delivery of member engagement.
You will lead the marketing and communications function and manage the Marcomms team, continually developing and implementing effective marketing and communications strategies clearly articulating TFP’s vision, aims, projects and services.
Finally, you will provide strategic oversight and development for:
· Member communication strategy including BID renewal communications
· Consumer communications and campaigns strategy
· Social, wellbeing, member event and training programmes
· All communications channels including newsletter, websites, social media
Key Duties and Responsibilities
Senior Leadership
· To play a role together with the CEO and the Director of Policy and Place in setting the overall vision of the organisation and ensuring delivery specifically in relation to the agreed business plan.
· Have a key role working closely with the Board and relevant sub-groups.
· To represent the organisation publicly as required, and step in for the CEO as required.
Member Engagement
· Driving, developing and ensuring implementation of the member engagement strategy.
· Ensuring effective account management contact with member businesses.
· Developing a detailed mid-term consultation and review.
- Overseeing market research and consultation such as surveys, customer questionnaires and focus groups to inform the development of plans, projects and services.
· Ensuring effective response management to enquiries from members (levy paying businesses) and stakeholders.
· Ensuring the company database is maintained as an accurate source of interactions with businesses and members, and is actively utilised to best effect.
· Ensure a programme of engagement is in place with the business community, charities and Not for Profit organisations to develop outreach projects including volunteer days and CSR activities for our business members.
Strategy and oversight
· Developing and ensuring implementation of an effective Marketing and Communications strategy aligned to business goals.
· Producing an Annual Marketing and Communications Plan to implement the strategy effectively communicating and supporting our vision, projects and services.
· Developing and ensuring implementation of communication, marketing and activity strategies to deliver the aspirations of new work streams.
· Continual building of insights from businesses on their specific needs and requirements.
· Advising the Senior Leadership Team on brand, campaigns and public engagement.
· Owning and developing key messages for all main programme streams.
· Owning the brand identities including their evolution and ensuring full brand guidelines are in place.
Consumer Marketing
· Developing and ensuring implementation of an effective consumer communications strategy.
· Leading on development of collateral centring around the TFP website and social media.
· Oversight of consumer campaigns and ensuring effective evaluation and impact studies.
· Overall responsibility and accountability for the events programme including risk management governance.
· Experience of design and working with/commissioning designers.
Projects
· Developing, refreshing and ensuring implementation of project specific communications (new and existing).
· Providing creative input and Marcomms elements of new, placemaking and cultural projects.
· Identifying and securing brand-aligned sponsorships to enhance destination campaigns.
· Driving joint marketing with businesses, tourism and media partners.
· Structuring BID renewal communications based on insights gained throughout the BID term.
Communication and Marketing Channels and Collateral
· Ensuring production of high quality and effective collateral.
· Considering and where appropriate developing new communications channels.
· Ensuring TFP’s messaging is clear, effective, accurate and alive to different audiences and local and other sensitivities.
Team Leadership
· Leading and developing a high-performing, collaborative MarComms team
· Managing MarComms budgets, procurement, KPIs, forecasting and reporting to ensure best value and effective impact.
· To undertake such other duties commensurate with your position, and / or hours of work, as may reasonably be required.
Sustainability Statement
The Fitzrovia Partnership is committed to sustainable urban development across environmental, social and economic priorities. Our work supports the UN Sustainable Development Goals, particularly those focused on climate action, health and wellbeing, inclusive economic growth, responsible consumption and sustainable cities. All roles contribute to this commitment, whether through direct project delivery, partnership working, day-to-day operations or procuring services. Staff and contractors are expected to support our ambition to be a responsible and sustainable organisation, helping to improve outcomes for Fitzrovia and its communities.
Person Specification
- Strong and proven experience of developing, shaping and ensuring implementation of marketing and communications strategies.
- Experience in corporate and consumer marketing and communications.
- Comprehensive knowledge and understanding of marketing and communication techniques and strategies, positioning and implementation of brand management identities.
- Degree-level or professional equivalent qualification in Marketing and/or Communications.
- Confident interpersonal and communication skills for face to face and remote interactions.
- Staff management and development experience gained first-hand.
- Evidence of leadership presence and contribution to an organisation.
- Exceptional personal planning, project management and organisational skills.
- Adept at independent working taking accountability for own and team’s workload and timely deliverables of work, along with the flexibility to adapt to change.
- Ability to communicate and work cohesively and collaboratively with a wider team and colleagues.
- A flexible approach, professional outlook and positive attitude is essential.
- Proficient in canva, media databases, CRM systems, social media management dashboards, web CMS.
- Ability themselves and to instill in others to work to tight deadlines whilst caring to ensure a high standard of work quality.
- Confident in managing stakeholders, suppliers and cross-functional teams.
How to apply
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
Closing date: August 31st 2025 at 12:00hrs
If this sound likes the opportunity for you, please apply now. If you would like the opportunity to talk to our CEO ahead of applying please email us.
We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
Please send your CV and a supporting statement of no more than two sides of A4 outlining your suitability and motivation for the role.
If you would like the opportunity to talk to our CEO ahead of applying please email us. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact us.
The client requests no contact from agencies or media sales.