• Are you looking for volunteer roles ?

    Go to volunteering section

167

Operation director jobs

Job Alerts On

No alerts left

Get job alerts sent straight to your inbox.

*Please enter a valid email

You haven't selected any filters. To create a tailored job alert, select your filters first.

Oh no!

By clicking 'Create alert' you agree to the Terms and Conditions applicable to our service and acknowledge that your personal data will be used in accordance with our Privacy and Cookie Policy and you will receive emails and communications about jobs and career related topics.

You will now get the latest from this search sent to your inbox.

Verify your email address and start receiving the latest job recommendations. Sign in or create an account to start managing your alerts.

A job alert for this search or a similar search term already exists. You can manage your job alerts by clicking here:

Hearing Dogs for Deaf People, Multiple Locations (Hybrid)
£45,000 - £50,000 per year
Posted 3 days ago
Closing in 5 days
The Royal Marsden Cancer Charity, Chelsea (Hybrid)
£33,000 - £35,000 per year
Seeking a highly organised & proactive individual with experience of developing supporter acquisition campaigns across multiple channels.
Posted 4 days ago Apply Now
Cherie Blair Foundation for Women, Marylebone (On-site)
£50,808.0 - £61,502.0 per year
Join the Cherie Blair Foundation for Women as Head of Principal Donors and help drive lasting global progress toward gender equality.
Posted 6 days ago
Closing in 6 days
League Against Cruel Sports, Godalming, Surrey (Hybrid)
£32,800 - £34,400 per annum (£41,000 - £43,000 pro-rata)
Use your creativity and compassion to help animals live free from cruelty.
Posted 4 days ago Apply Now
Closing in 3 days
New Horizon Youth Centre, London (On-site)
£46,800 - £52,000 per year
Posted 2 weeks ago
Greater Manchester Women's Support Alliance, Salford (Hybrid)
£45,000 - £47,000 per year
Posted 1 week ago
RUHX - Official NHS Charity of the Royal United Hospitals Bath, Bath (Hybrid)
£29,970 - £36,483 per year
Posted 3 days ago
Hope for the Future, Sheffield City Centre (Hybrid)
£24,238 per year
Posted 2 weeks ago Apply Now
Closing today at 23:30
London District of the Methodist Church, SW1H, London (Hybrid)
£35,000 per year
Posted 2 weeks ago
Coventry Diocese, Coventry (On-site)
£17,325 per year
This role provides excellent administrative support across two departments in the Diocese of Coventry offices
Posted 1 week ago
Closing in 2 days
The Connection at St. Martin-in-the-Fields, London (Hybrid)
£37,551 per year
You’ll be part of a small, collaborative People and Culture team, where we work flexibly and supportively to deliver excellent HR services.
Posted 1 week ago
Closing today at 23:30
The Royal College of Radiologists, Multiple Locations (Hybrid)
£31,824 per year
Posted 1 week ago
Page 11 of 12
Buckinghamshire (Hybrid)
Princes Risborough, Buckinghamshire
York, East Riding of Yorkshire
£45,000 - £50,000 per year
Full-time
Permanent
Job description

Location: Hybrid (can be based from either our Head office, The Grange, Saunderton, Buckinghamshire or from our Northern Centre in Bielby, York)

About us

National charity Hearing Dogs for Deaf People, trains dogs to transform the lives of deaf people and provides hearing loss services – because nobody with hearing loss should feel alone.

About the role

Are you passionate about creating inclusive, user-centred services that make a lasting difference? Do you want to lead meaningful change for people with hearing loss?

Hearing Dogs for Deaf People is seeking a forward-thinking and experienced Head of Service Design to shape the future of our services. Working at the intersection of innovation, insight, and lived experience, you’ll ensure every service we offer is thoughtfully designed, rigorously tested, and truly life-changing.

What you’ll be doing:

  • Shape the vision and strategy for service design at Hearing Dogs for Deaf People
  • Lead the development and implementation of inclusive, user-centred design methodologies, grounded in real needs and impact insights
  • Collaborate with the Head of Service Engagement to ensure co-creation with people with lived experience is central to our approach
  • Oversee content and experience design, ensuring consistency, clarity, and accessibility across all channels
  • Partner with Marketing & Communications and IT to support digital transformation, ensuring inclusive and accessible services
  • Guide iterative testing, piloting, and improvement of all services, embedding feedback and insight at every stage
  • Work closely with the Head of Impact to embed robust evaluation into the design process, ensuring services are scalable and evidence-based
  • Champion cross-team collaboration, embedding service design thinking across the organisation
  • Build buy-in and advocate for the value of service design with senior leaders and stakeholders

About you

You’re an experienced service designer and collaborative leader with a deep commitment to inclusion, impact, and innovation. You thrive on translating complex user journeys into meaningful service experiences – and you know how to bring others on the journey with you.

Skills and experience:

  • Expert in user-centred and inclusive design, with a strong background in service design, co-creation, and accessibility
  • Strategic thinker with a holistic understanding of service systems, able to move seamlessly between high-level planning and hands-on delivery
  • Collaborative and impact-driven, skilled at working cross-functionally and translating user insight into tangible improvements

How to apply

As part of the recruitment process, we are requesting:

  • A comprehensive CV
  • A supporting statement that addresses Knowledge, Skills, Strengths and Behaviours and tells us why you are particularly interested in the role. (Maximum of 2 sides of A4)

Closing date: 27 June 2025

Application resources
Posted by
Hearing Dogs for Deaf People View profile Organisation type Registered Charity Company size 101 - 500
Posted on: 13 June 2025
Closing date: 27 June 2025 at 23:30
Tags: Advice / Information, Communications, IT, Project Management, Advocacy, Business Development, Operations, Digital, Data Analysis, Deaf, Engagement / Outreach, Insights, Strategy, User Experience / UI / UX