Operation jobs
How's your job search on our site?
About Medair UK
Medair is a Christian humanitarian organisation that responds to conflict, disease, and disaster so that the world’s most vulnerable and hard-to reach people can live with dignity and hope. Medair UK is an affiliate of the Swiss-based humanitarian organisation, Medair International.
Together, we work in some of the world's most remote and challenging environments. In 2025, despite significant pressures across the humanitarian sector, Medair supported more than 3.6 million people across 13 countries through life-saving health, nutrition, water, sanitation, shelter and cash assistance programmes. From responding to cholera outbreaks in South Sudan and supporting communities affected by conflict in Sudan, DR Congo and Lebanon, to delivering emergency relief following natural disasters in Madagascar and Myanmar, our teams continued to reach people in greatest need with compassion, professionalism and perseverance.
About the Role/Role and Responsibilities
An excellent opportunity has arisen to join the Medair UK team as we are seeking a part-time Head of Operations. The post holder will provide strategic leadership and operational oversight of Medair UK's finance, HR, IT and governance functions, ensuring robust systems, effective controls, and compliance with all legal and regulatory requirements. They will support the Medair UK Director and Board of Trustees to ensure effective governance and management of the charity in accordance with best practice and ensure a sustainable operational platform is in place to support all Medair UK’s functions. The Head of Operations will contribute to organisational strategy, culture and decision-making, while also taking a practical and proactive role in the day-to-day delivery of operational activities. They will help lead, support and develop the culture of Medair UK, promoting its values and Christian-distinctiveness internally and externally.
About you
You will be a highly organised and experienced, strategic and hands-on operational leader who can provide strong oversight of finance, governance, HR, IT and office management within a growing charity. You will have significant experience in financial and operational management, with a sound understanding of charity finance, governance and regulatory compliance and UK employment law. You will be an effective people manager and leader, with strong communication, planning and problem-solving skills. You will be adaptable, able to manage multiple priorities, work to deadlines, and demonstrate a genuine commitment to Medair’s Christian values, mission and humanitarian purpose.
Key Activity Areas
Financial Management and Reporting
-
Lead the charity’s financial management, ensuring accurate records, robust controls and effective financial processes.
-
Oversee budgeting, forecasting and cash flow management, in collaboration with the Director to support strategic planning and financial sustainability.
-
Manage reserves and organisational funds, ensuring effective stewardship, appropriate cost recovery, timely grant transfers and compliance with donor and regulatory requirements.
-
Prepare timely and accurate monthly management accounts, financial reports and performance analysis to support informed decision-making.
-
Lead the production of statutory accounts and manage the annual external audit process.
-
Ensure compliance and best practice with regard to legal and other regulatory bodies, including data protection and the timely submission of accounts and other returns.
Human Resource Management
-
Lead and oversee all HR operations, including the recruitment, onboarding and retention of staff and volunteers.
-
Ensure compliance with employment legislation and organisational policies through effective management and administration of contracts, HR records, payroll, pensions and employee benefits.
-
Manage employee lifecycle processes, including inductions, appraisals, performance reviews and professional development planning.
-
Maintain accurate HR records and oversee attendance, leave, sickness and other employee-related processes in line with organisational policies.
Leadership, Governance and Organisational Development
-
Lead organisational operational planning and risk management, ensuring Medair UK has the systems, processes and resources required to deliver its strategic objectives.
-
Maintain the corporate risk register and support the Board with governance, compliance and reporting requirements.
-
Support the Director and Board of Trustees through the provision of financial, operational and governance advice, contributing to organisational effectiveness and long-term sustainability.
-
Own the organisation’s policy framework, maintaining the policy register and ensuring the timely revision, review and compliance of all policies.
-
Foster a healthy organisational culture that reflects Medair's Christian values and supports staff wellbeing, engagement and development.
IT & Office Management
-
Oversee the IT infrastructure, managing the procurement, installation and ongoing maintenance of IT hardware, systems and software liaising with the IT department at the Medair International Global Support Office (GSO) in Switzerland as appropriate.
-
Lead the development, administration and optimisation of Salesforce , other fundraising platforms and related system integrations to support fundraising, donor engagement and organisational objectives, liaising with the IT department in GSO
Switzerlandas appropriate.
-
Manage the Salesforce system configuration, enhancements, user access and upgrades, ensuring the platform remains effective and reliable.
-
Drive the continuous improvement of Salesforce systems, processes and data management practices, ensuring high standards of data quality, security and operational efficiency.Implement system enhancements, streamline processes and carry out regular data quality, integrity and cleansing checks to ensure accurate, consistant and reliable data.
-
Provide training, guidance and user support on Salesforce and Campaign Monitor to maximise staff capability and system adoption.
-
Ensure a fully functioning office base which enables Medair UK to deliver its operational activities in the most efficient and effective manner.
Tasks common to all staff
-
Act as an ambassador for Medair UK at all times when liaising externally and internally
-
Ensure consistent implementation of the Medair brand across all relevant activities
-
Record information as necessary and comply at all times with requirements for handling personal / sensitive data
Qualifications - DESIRABLE
-
Vocational qualification in business or financial management / administration desirable
Languages
-
Excellent English (spoken and written).
Experience / Competencies – ESSENTIAL
-
Significant experience in financial and office administration
-
Understanding of UK finance and governance and employment law
-
Proficient in finance packages, ideally Quickbooks
-
Proficient in fundraising or other database(s), ideally Salesforce and Campaign Monitor
-
Experience of Microsoft Office solutions, with proficiency in Excel, Word, Internet and email use.
-
Effective people manager and strong leadership skills
-
Ability to handle a wide and varied workload, with tight deadlines and competing priorities.
-
Capable planner, problem-solver and clear communicator.
-
Inspired by and in full agreement with Medair’s Christian values and ethos
-
Willing to contribute to the spiritual life of the team including prayer meetings
-
Willingness to be flexible in terms of hours worked at occasional, but inevitable moments of crisis
Experience / Competencies – DESIRABLE
-
Experience of charity leadership and governance
-
Experience in relief / development work
-
Understanding of Humanitarian Issues
Salary: £47,000 - £52,000
Closing date: Wednesday 12th August, 5pm. Interviews to be held on Wednesday 2nd or Thursday 3rd September.
Workplace:Medair UK office is based in Kennington, London. There is possibility to adopt hybrid working, but with a minimum of 2 days/wk in the office.
Contract Details: Part-Time (3 days 0.6 FTE), permanent
Direct Reports: Operations Support Officer
Only those eligible to work in the UK can apply.
NOTE: In order to maintain the organisation’s Christian ethos, there is a genuine occupational requirement for the holder of this Medair UK position to be a committed Christian.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Purpose
This is an exciting opportunity to join a small, but dynamic team at Access – The Foundations for Social Investment. The Assistant Management Accountant will play an important role in ensuring the accuracy and integrity of Access's financial records. The role will work closely with colleagues across the organisation and provide support to the Senior Finance and Operations Manager and Director of Finance and Operations.
About Access
We want to see a social investment ecosystem that works for all charities and social enterprises. Through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.
We target those most in need of patient and flexible investment through:
- Funding enterprise development and blended finance programmes in England.
- Sharing knowledge and data and translating it into practical insight that others can use.
- Mobilising others who share our goal of making capital work for communities.
Main responsibilities include:
FINANCIAL MANAGEMENT (guide c.85%)
- Keeping the accounting system up to date, ready for review by the Senior Finance and Operations Manager, this includes but not limited to weekly bank uploads, posting weekly and monthly journals and reconciling Access's bank accounts and balance sheet.
- Assisting the Senior Finance and Operations Manager with preparation of monthly management accounts, annual budgets and Access's year end audit.
- Supporting treasury management by maintaining cashflow records and assisting with forecasting future cash requirements.
- Managing the accounts payable and receivable functions
- Maintaining organised financial files to support monthly reporting and the year-end audit
- Work with the Finance team to ensure that appropriate financial controls are in place and are being followed in order to comply with financial regulations and internal policies
- Carry out such other duties as may reasonably be required from time to time, consistent with the nature, level and responsibilities of the role
OPERATIONS, PEOPLE AND GOVERNANCE (guide c.15%) – scope dependent on number of hours worked
- Support the Senior Finance and Operations Manager with the delivery of the finance and operations team’s objectives
- Support the implementation of new systems and processes to improve operational workflows, with a dedication to continuous improvement
- Understand the programmatic work via the building of strong relationships across Access to be able to provide support to other areas of the business.
- Support the Senior Leadership Team with ad hoc administration, coordination and organisational tasks as required
- Support the Senior Finance and Operations Manager in assisting with the preparation of Audit, Risk and Compliance Committee (ARCC), Endowment Investment Committee (EIC) and Board papers and minute taking as and when needed
Please download the Job Specification for the full job description, person specification, terms & conditions and benefits.
Please note we are review applications on Thusday, 6th August, and may close recruitment early if suitable applications are received.
We want to see a social investment ecosystem that works for all charities and social enterprises.



The client requests no contact from agencies or media sales.
As the Data Operations Officer, your key purpose in post is to ensure efficient, compliant data management, and effective data processes. You will proactively support teams, find improvements, and push for efficiencies to allow Salesforce CRM system users to engage with and effectively manage our supporters. This must be completed with reference to relevant data protection/GDPR laws and within a framework of the most effective data management techniques.
You will play a key role in providing process improvements across teams to enable the further development of an automation programme that speeds up and improves accuracy across imports and exports. You will also be responsible for scoping, defining, and implementing data quality improvements.
Key Responsibilities:
· Work with our Extract, Transform, Load (ETL) tool (Clarity Data Transform [CDT]) to bring data into our Salesforce ecosystem. This will include extensive documentation writeup, testing requirements for updates and patches, and a restrained & disciplined approach where quality is more important than speed.
· Ensure that any exception files from the CDT automations are triaged and the issues rectified, including escalating issues to the relevant agency, or logging a defect in Jira Software.
· Play a supportive role with the development team, completing development work in Salesforce as directed.
· Work with the Data Operations Manager to ensure Direct Debit claims and Gift Aid claims are processed accurately and on the agreed schedule.
· Carry out more complex data loading processes and act as a point of escalation for issues when raised by the Data Operations Executives.
· Critically examine existing processes and drive process improvement across database stakeholders and users.
· Support the Data Operations Manager on improvement projects, aimed at both improving the quality of data, and teams’ processes surrounding their use of Salesforce.
· Provide second line support for the Data Team ticketing system, ensuring tickets are resolved in a timely manner.
· Maintain, enhance, and develop data quality checks and associated processes to improve the integrity and usefulness of our data.
· Support the Data Operations Manager in ensuring data management best practice is incorporated into each teams’ processes.
· Undertake any other relevant duties and projects in line with the responsibilities of the post.
· Other tasks from time to time as identified by the Data Operations Manager
Knowledge, skills and experience needed:
· Knowledge of relational databases, CRM systems and/or large datasets.
· Knowledge and understanding of ETL tools and practices.
· Understanding of data protection/GDPR legislation and its implementation.
· Knowledge and understanding of SQL.
· Experience of working in the charity sector with charity data.
· Experience of using Salesforce or similar CRM systems.
· Experience of process improvement and automation.
· Experience providing support and training to end users.
· Experience using a ticketing system, such as Jira Service Desk.
· Excellent verbal and written communication skills.
· Ability to manage multiple tasks simultaneously.
· A creative, positive, and proactive approach to problem solving.
· Logical and process orientated.
· Good self-awareness with a willingness to learn new skills.
· Excellent internal stakeholder management skills.
· Proven ability to work to a high standard and with an excellent eye for detail.
· Advanced Excel skills.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £32,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
As Data Operations Executive you will play a crucial role in helping us reach our fundraising targets and delivered excellent supporter experience through your support of the charity’s CRM system, Salesforce. You will have experience or a theoretical understanding of working with data and a CRM system. We are looking for someone who is keen to learn, has an excellent eye for detail, enjoys balancing multiple priorities, and most importantly, loves working with colleagues to deliver exceptional supporter experience and continuous improvements. You will have the ability to shape vital processes within a rapidly growing organisation that is putting data at the centre of its operations.
Key Responsibilities:
· Provide 1st Line support for requests received into the team’s ticketing system, triaging all incoming tickets and either resolving, providing self-help guides, or escalating as appropriate.
· Analyse support tickets to identify recurring themes which may suggest changes to Salesforce are required, additional training is necessary, or changes to processes are required.
· Act as our document custodian, ensuring our documentation is always up-to-date and relevant for its purpose and checking in with document owners when a review is needed.
· Create new documents such as ‘How To’ guides to a high standard which are straightforward using non-technical language.
· Establish relationships with stakeholders across the organisation and help them resolve data issues and requests.
· Assist the Data Operations Manager, Senior Data Operations Officer, and the Data Operations Officers in improving business processes for the successful and efficient management of supporter data.
· Work with the Data Operations Officers to perform simple ad-hoc imports of data into Salesforce that cannot be processed by automated means.
· Import data and see errors through to completion by either resolving the problem or escalating where appropriate.
· Support the Data Operations Officers in delivering an ongoing training programme to all employees.
· Other data management tasks from time to time as identified by the Data Operations Manager
Knowledge, skills and experience needed:
· Understanding of data protection/GDPR legislation and its implementation.
· Intermediate Excel knowledge (VLOOKUP’s).
· Experience of providing customer service to customers or users of a system
· Experience of working with data sets, either in a CRM system or Excel-based system.
· Excellent verbal and written communication skills.
· The ability to communicate technical information to non-technical people in a supportive and easy to understand way.
· A creative, positive, and proactive approach to problem-solving
· Good self-awareness with a willingness to learn new skills.
· Ability to manage multiple tasks simultaneously
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £25,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 9th August 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are looking for an enthusiastic and experienced administrator who will enhance the smooth running of Green Alliance through working across our HR, office and IT support functions. We need someone who is efficient and resourceful with a calm, friendly and flexible approach.
You will have excellent interpersonal skills, able to build positive relationships with people at every level, and experience of working in a busy office environment. You will be highly organised and able to solve problems by using your own initiative. You will help to build an effective and positive working culture as part of our busy operations team.
This a part-time role for three days a week, with regular attendance in our office, and some flexibility as to when the hours are worked.
Green Alliance is an independent think tank and charity focused on ambitious leadership for the environment.
The client requests no contact from agencies or media sales.
The Role
The Security Operations and Engineering Manager is responsible for leading The Law Society's cyber security operations capability, ensuring effective protection of the organisation's systems, data, and services.
Reporting into the Head of Cyber Security, you will oversee security operations, incident response, security engineering, vulnerability management, and the performance of outsourced security partners. Working closely with internal Technology teams and third-party providers, you will drive continuous improvement across security controls, detection capabilities, and operational processes, ensuring cyber risks are managed effectively and aligned with business objectives.
What we're looking for
We're looking for an experienced cyber security professional with a strong background in security operations, incident response, and security engineering within a complex technology environment.
You will have experience managing security platforms and third-party security service providers, alongside the ability to lead technical responses to cyber incidents and drive operational improvements. Strong knowledge of cloud, identity, endpoint, email, and data security controls is essential, as is experience with vulnerability management and security monitoring.
The successful candidate will be a confident leader who can build strong relationships across technical and non-technical teams, communicate complex security issues clearly, and develop a high-performing team. A proactive, collaborative approach and a passion for improving cyber resilience will be key to success in this role.
What's in it for you
This is an exciting opportunity to play a pivotal role in protecting a well-respected organisation and shaping its cyber security future. You will have the opportunity to influence strategic decisions, lead major security initiatives, and work with modern security technologies across a complex technology environment.
You will join a collaborative and supportive team environment where your expertise will be valued and your contributions recognised. The role offers the chance to work closely with senior stakeholders, technology leaders, and specialist security partners while developing your leadership skills and technical expertise.
Head of Operations
Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)
Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum
About the BDA
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.
We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.
About the role
This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.
As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.
You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.
This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.
We're looking for someone who:
· Has significant operational leadership experience within a complex organisation.
· Is passionate about organisational improvement and delivering change.
· Can combine strategic thinking with hands-on delivery.
· Has experience of performance management, governance and business planning.
· Understands how digital, data and AI can improve organisational effectiveness.
· Is an excellent communicator who can build relationships and influence at all levels.
Why join us?
- The opportunity to shape and influence a growing and ambitious organisation.
- A varied and rewarding leadership role with real scope to make a difference.
- A flexible, supportive and values-led culture.
- Generous annual leave and pension arrangements.
- Commitment to learning, development and wellbeing.
For further information about the role please visit BDA's website.
About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Ref: CAM1221154
Regional Operations Manager
Hybrid - Covering Southern England
£50,000 - £55,000
Lead. Inspire. Transform.
Are you an experienced operational leader looking for the opportunity to make a real difference?
Our client is seeking an exceptional Regional Operations Manager to join their Supported Living leadership team covering their Southern Region
Working as the operational deputy to the Head of Supported Living, you'll play a pivotal role in ensuring the services are safe, well-led, person-centred and consistently deliver outstanding outcomes for people with learning disabilities, autism and complex support needs.
This is more than an operations role. It's an opportunity to influence culture, strengthen leadership, drive quality and help shape the future of Supported Living within one of the UK's leading charities.
About the Role
You'll provide operational leadership through the management and development of Registered Managers and the Quality & Improvement Lead, ensuring services consistently achieve high standards of quality, regulatory compliance and operational performance.
Working closely with the Head of Supported Living, you'll provide assurance across your region, using governance, performance data and quality intelligence to drive continuous improvement and support strategic decision-making.
You'll build high-performing teams, develop leadership capability, strengthen relationships with commissioners and partners, and ensure services remain inspection-ready while delivering outstanding, person-centred support.
They're looking for someone who:
- Has significant operational leadership experience within Supported Living or adult social care.
- Has experience managing multiple services through Registered Managers.
- Has an excellent understanding of CQC regulation, safeguarding and governance.
- Can inspire, coach and develop leaders to achieve their full potential.
- Uses data, quality assurance and performance information to drive improvement.
- Builds strong relationships with commissioners, families and professional partners.
- Is passionate about delivering outstanding outcomes for people with learning disabilities and autism.
This is a fantastic opportunity to join a supportive senior leadership team where you'll have the autonomy to influence change, develop services and make a lasting difference to the lives of the people they support.
If you're a collaborative, values-led leader who enjoys developing others, improving services and delivering operational excellence, we'd love to hear from you.
Harris Hill is recruiting for a leading higher education and research organisation seeking an experienced Senior Technical Manager (Operations) to lead technical services across engineering and research facilities.
Location: London (predominately office-based)
Salary: £53,947 – £63,350 per annum (including London Allowance)
This role will provide strategic and operational leadership for laboratories, workshops and technical teams, ensuring safe, efficient and high-quality support for teaching, research and innovation. You will work closely with academic and professional services colleagues to improve services, develop people and support future growth.
Key responsibilities include:
- Leading and managing technical teams across research, education and operational functions.
- Overseeing laboratory and workshop facilities to ensure effective technical support.
- Managing resources, budgets, procurement and operational planning.
- Developing service improvements, policies and processes.
- Supporting workforce and facilities planning.
- Ensuring high standards of health and safety, compliance and risk management.
- Building strong relationships with internal and external stakeholders.
About you
You will be an experienced technical leader with a background in managing technical services within an engineering, scientific or similar environment. You will have experience leading teams, managing complex facilities and delivering operational improvements.
You will bring:
- Experience managing technical teams, including workforce planning and performance management.
- Knowledge of laboratory, workshop or specialist facility management.
- Strong technical understanding of engineering and/or scientific disciplines.
- Excellent communication skills with the ability to engage diverse audiences.
- Experience in strategic planning, resource management and service improvement.
- Strong organisational, problem-solving and decision-making skills.
A relevant degree or equivalent professional experience is required. Health and safety qualifications (such as NEBOSH/IOSH) or professional registration (such as CEng) would be advantageous.
This is an excellent opportunity for a senior technical professional to make a significant impact within a leading research and education environment.
For more information, please submit your CV.
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Regional Operations Manager
Hybrid - Covering Northern England
£50,000 - £55,000
Lead. Inspire. Transform.
Are you an experienced operational leader looking for the opportunity to make a real difference?
Our client is seeking an exceptional Regional Operations Manager to join their Supported Living leadership team covering their North Region
Working as the operational deputy to the Head of Supported Living, you'll play a pivotal role in ensuring the services are safe, well-led, person-centred and consistently deliver outstanding outcomes for people with learning disabilities, autism and complex support needs.
This is more than an operations role. It's an opportunity to influence culture, strengthen leadership, drive quality and help shape the future of Supported Living within one of the UK's leading charities.
About the Role
You'll provide operational leadership through the management and development of Registered Managers and the Quality & Improvement Lead, ensuring services consistently achieve high standards of quality, regulatory compliance and operational performance.
Working closely with the Head of Supported Living, you'll provide assurance across your region, using governance, performance data and quality intelligence to drive continuous improvement and support strategic decision-making.
You'll build high-performing teams, develop leadership capability, strengthen relationships with commissioners and partners, and ensure services remain inspection-ready while delivering outstanding, person-centred support.
They're looking for someone who:
- Has significant operational leadership experience within Supported Living or adult social care.
- Has experience managing multiple services through Registered Managers.
- Has an excellent understanding of CQC regulation, safeguarding and governance.
- Can inspire, coach and develop leaders to achieve their full potential.
- Uses data, quality assurance and performance information to drive improvement.
- Builds strong relationships with commissioners, families and professional partners.
- Is passionate about delivering outstanding outcomes for people with learning disabilities and autism.
This is a fantastic opportunity to join a supportive senior leadership team where you'll have the autonomy to influence change, develop services and make a lasting difference to the lives of the people we support.
If you're a collaborative, values-led leader who enjoys developing others, improving services and delivering operational excellence, we'd love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Beacon Changemakers - Operations Manager is a remote role suited to an individual based in Southeast England. The role combines the challenge of working in a small, focused team delivering a unique international scholarship programme, with the satisfaction of seeing the positive social impact that comes from nurturing leadership potential in very bright young people. As the Operations Manager, you’re at the centre of the action, co-ordinating workflows and communicating a programme that supports young people to realise their potential. You will report to a Trustee, work alongside an Operations Executive and international colleagues, and be responsible for a small team.
The client requests no contact from agencies or media sales.
Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.
The Opportunity
At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.
From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.
Role overview
This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.
The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.
The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.
Key Responsibilities
Reporting and insights
-
Produce weekly, fortnightly, monthly, and campaign reports for charity partners.
-
Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.
-
Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.
-
Support the development of benchmarking documents and trend analysis across accounts.
-
Prepare meeting notes and action logs following account meetings.
Moderator support
-
Assist with onboarding new moderators, including arranging inductions and sharing key documentation.
-
Support the creation and maintenance of moderator handbooks and guidance documents.
-
Identify recurring learning themes and help coordinate quality assurance and development activity.
-
Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.
Account administration
-
Support the onboarding of new charity partners, including helping to create and maintain moderation packs.
-
Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.
-
Assist with meeting preparation, minute-taking and action tracking.
-
Ownership of rota administration and maintain awareness of moderator availability.
-
Coordinate internal documentation and process improvements.
Service development
-
Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.
-
Support the creation of internal resources, templates and standard operating procedures.
-
Assist with projects aimed at enhancing moderator wellbeing, training, and development.
-
Shadow account management activities with opportunities for future progression within the agency.
Progression opportunities
The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.
Please note that to be considered for this role, you must have at least 18 months' experience working directly for a charity/non profit, within the social media/communications team.
To apply, please use the "Apply Now" function on this advert. You will be asked to submit your CV, along with answers to the following questions:
- Do you have at least 18 months’ experience working directly for a charity/non profit, within the social media or communications team
- Please tell us which social media moderation tools and platforms you've worked on
- We'd love to know why you'd like this role, and why you'd be the best person for it
The client requests no contact from agencies or media sales.
The Stuart Hall Foundation is seeking an experienced Operations and Finance Manager to support the effective financial, operational, and governance management of the Foundation. Working closely with the Executive Director, team and Trustees, the role plays a key part in ensuring the smooth day-to-day running of the organisation and its long-term sustainability.
About the Stuart Hall Foundation
Inspired by the life and work of the eminent scholar and intellectual Professor Stuart Hall, the Stuart Hall Foundation (SHF) was launched in 2015 by his family, friends and colleagues to continue his life’s work and build on his unique and distinct legacy by attending to the urgent political, social, and cultural questions of our time. Our mission is to popularise critical thought by supporting the creative and intellectual development of a new generation of artists, academics and activists who are dedicated to challenging issues of inequality through their work. We pursue this mission by equipping underrepresented practitioners with the learning resources and research opportunities necessary to shape and expand public debates on politics, history and culture. We fulfil our mission by:
- Creating Opportunities - offering artist residencies, commissions, scholarships, fellowships, and other opportunities to underrepresented people from a variety of backgrounds, disciplines, and geographic locations.
- Convening Spaces - creating digital and physical spaces for the public, our network of artists, researchers, activists and other stakeholders to exchange and generate ideas together.
- Developing Digital Resources - creating free-to-access digital learning resources that encourage critical thinking and interdisciplinary approaches to address contemporary political and cultural issues (across arts, academia and cultural activism).
Role Description
The Operations and Finance Manager will play a central role in ensuring the effective day-to-day running of the Foundation. The postholder will lead on governance, administration, finance, compliance and organisational systems, ensuring the charity operates efficiently, meets its regulatory obligations and has the infrastructure required to deliver its strategic objectives.
Working closely with the Executive Director, team, Treasurer, and Trustees, the Operations and Finance Manager will oversee financial management, governance processes, organisational administration and operational planning, while also supporting fundraising activities to ensure the Foundation’s long-term sustainability and effectiveness.
Required Experience and Skills
Operations, Finance and Governance
- Proven experience in an operations or administrative management role within a charity, arts, or non-profit organisation.
- Understanding of charity governance and experience supporting Boards, Committees, or Trustees.
- Strong financial management experience, including budgeting and cash flow monitoring, invoice processing, payroll administration, project budget reconciliation, preparation of management accounts and financial reports, and coordination of year-end accounts preparation.
- Excellent attention to detail, with a track record of maintaining accurate records and ensuring compliance with organisational policies and procedures.
People and Organisational Management
- Knowledge of HR processes, including recruitment, payroll, and fostering positive work culture.
- Ability to handle sensitive and confidential staff and organisational information.
- Excellent organisational and project management skills, with the ability to manage multiple priorities and deadlines.
Communications and Digital Skills
- Strong written and verbal communication skills.
- Highly IT literate, with proficiency in Microsoft Office applications (including Word and Excel) and the ability to quickly learn and use a range of digital collaboration and organisational tools, such as Zoom, Dropbox, Notion, and similar software.
Personal Attributes
- Proactive and adaptable, with the ability to take initiative, prioritise tasks, and respond effectively to changing circumstances.
- Collaborative and personable, with excellent interpersonal skills and the ability to work effectively with colleagues, Trustees, stakeholders, suppliers, and partners.
- Passionate about organisational planning and supporting teams to operate effectively and efficiently.
Desirable Experience
- Experience supporting grant management, fundraising administration, or donor reporting.
- Experience using cloud-based accounting software, such as Xero, to support financial management and reporting.
- Experience working remotely and managing priorities effectively within a distributed team environment.
- Interest in the work, legacy and impact of Professor Stuart Hall
Application Process
To apply, please complete the online application form, available on the Stuart Hall Foundation's website.
As part of the application form you will be required to submit a CV (maximum two pages), a one-page A4 cover letter, and contact details for two professional referees.
We also encourage applicants to complete our Equal Opportunities Monitoring Form. This is optional and will not form part of the selection process.
The deadline for applications is 2nd August 2026 at 23:59pm. Unfortunately, we are unable to accept late applications.
Interviews will take place via Zoom on w/c 24th August 2026.
The appointment is subject to satisfactory previous employment references.
Diversity, social justice and access were central to Stuart Hall’s work in education and the arts, and are embedded in the Foundation’s values, programme and approach. The Stuart Hall Foundation is an equal opportunities employer and welcomes applicants from all backgrounds.
The client requests no contact from agencies or media sales.
This is an exciting opportunity to join ATLEU, a leading legal, anti-trafficking and human rights charity, in a vital operational leadership role.
This is a role for someone bringing significant operational management experience, ideally within the charity/NGO and human rights sector. You will be a strategic thinker with excellent organisational skills and able to manage multiple priorities effectively. You will bring your skills and experience to a dedicated team that punches well above its weight and is passionate about transforming individual lives and bringing about long term change.
The Head of Operations will provide leadership in all operational matters, supporting the organisation's mission and long-term objectives, supporting ATLEU’s growth, resilience, and sustainability as well as building a flexible and supportive environment that enables the ATLEU team to do the challenging work that they do.
This role is managed by, and works closely with the Chief Executive. You will be a member of ATLEU’s Senior Management team and work closely with and supervise the work of the People & Inclusion Manager (recently started in post), the Operations & Projects Coordinator, the Project Manager and Philanthropy Manager. The Operations team is a small team that works collaboratively to ensure all areas are covered at all times. As such, you will be willing to chip in and take on tasks of other team members if urgent matters arise or when providing holiday cover.
We are looking for a positive, detail-oriented, creative thinker and problem solver who will build on our reputation for innovation and excellence. You will have a track record of achievement in this field and have excellent interpersonal and communication skills with strong financial and business acumen. You will have experience of and confidence in overseeing a wide remit of cross cutting functions including finance, human resources, office management, information technology and governance and compliance. You will be comfortable learning and acting upon complex and technical information. This role will suit someone who enjoys working with people, is comfortable with autonomy and who thrives in a role which is fast-paced and where no two days are the same. The successful candidate will enjoy working in the office and being available to support colleagues.
The deadline for applications is at 10:00am on Wednesday 19 August 2026. Applications received after this time will not be considered.
Candidates shortlisted for interview will be advised by close of business on Tuesday 1 September 2026. If you do not hear from us by this time, it unfortunately means that you have not been shortlisted for an interview. We regret that we do not have capacity to provide feedback to applicants who are not invited for an interview.
Interviews will be held on Tuesday 8 and Wednesday 9 September 2026.
Candidates may be asked back for a second-round interview.
The client requests no contact from agencies or media sales.

