Operation jobs

Would you like to use your expertise and knowledge to build strong relationships, share insights with teams and drive integration across the BHF to support our vision, strategy, and fundraising priorities?

As Senior Marketing Operations Manager, you’ll lead, inspire, and coach our Marketing Fundraising Operations Team, who support colleagues across the Mass Fundraising Acquisition Marketing (MFAM) and Retention and Customer Journeys (RCJ) teams.

You’ll help shape high-performing systems and processes, ensuring everyone achieves their objectives and key results while driving innovation and collaboration.

Working closely with managers, you’ll provide resourcing oversight, drive forward strategic projects with operational excellence, and ensure consistency across teams, fostering a culture that celebrates opportunity-spotting and continuous improvement.

This role offers you the unique opportunity to work with a range of fundraising specialists, contribute to priority campaigns and projects, and play a vital part in delivering our mission.

If you’re ready to champion operational excellence and drive meaningful impact across BHF, we invite you to apply and help shape the future of our fundraising together.

About you

We’re looking for a motivated individual with strong knowledge of acquisition and retention marketing, fundraising legislation, sector policy and finance processes.

You can lead, coach and motivate a small high-performing Operations team, developing strategies that align with our organisational goals. Your collaborative approach enables you to communicate complex ideas clearly, coordinate multiple stakeholders, and influence outcomes.

As an experienced operational manager, your project management skills include scoping, design, delivery and evaluation, with the ability to analyse data to drive continuous improvement. You’ll be comfortable using relationship and financial management systems and have a proven track record of building and maintaining relationships with stakeholders at all levels.

You thrive when managing multiple projects, setting priorities and using your judgement to achieve results.

If you have initiative, resilience and a growth mindset - someone committed to targets, who acts proactively and embraces innovation – we encourage you to apply.

Working arrangements

This is a fixed term contract until November 2026, covering an internal secondment. Start date is as soon as possible.

This is a hybrid role, where your work will be split between your home and at least one to two days per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Team: Community Operations

Location: Hybrid in Northern Ireland with regular travel across the region

Work pattern: 35 hours per week with flexibility to work weekends/evenings as needed

Salary: Up to £30,809.83 per year

Contract: Permanent

This role requires an enhanced Access Northern Ireland check (including the Children's Barred List).

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Community Operations Volunteer Team Manager:

• Lead high-quality volunteer management across a defined geographical area, ensuring that volunteer-led activities are delivered effectively, safely, and in line with organisational policies and best practice
• Responsible for the full volunteer lifecycle, including the recruitment, induction, training, and ongoing support of a diverse volunteer team
• Play a vital part in enabling the successful delivery of Cats Protection’s work across centres, branches, regional hubs, and specific projects

About the Community Operations team:

• The community operations team is responsible for supporting our volunteers in centres and branches to work towards our strategy – All for Cats.
• Our centres and branches care for thousands of cats each year until they are able to find a loving new home.
• The team consists of a Regional Community Operations Manager, Branch Development Manager and Community Operations Volunteer Team Manager plus the wider volunteering teams

What we’re looking for in our Community Operations Volunteer Team Manager:

• Experience of team leading/supervising employees and volunteers
• Good understanding of volunteer management
• Demonstrates empathy and understanding when addressing emotive issues
• Ability to multi-task and work on own initiative, accurately and under pressure
• Valid UK driving licence access to own vehicle and happy to use it for work related travel 

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 10 March 2026

Interview date: 18, 19 and 20 March 2026

Please note, we do not accept applications or speculative CVs from agencies.

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. anonymised application form
2. in-person interview including roleplay exercise 

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Please email us if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Head of Operations

A senior leadership role where your decisions will directly improve young people’s lives.

The Jack Hazeldine Foundation (JHF) is a small, ambitious youth charity with a big mission: to transform the lives of young people through high‑quality 1:1 mentoring, tutoring and personalised support.

We are now seeking a Head of Operations to play a pivotal role in shaping how our charity runs – strengthening our systems, supporting our people, and ensuring we are sustainable, compliant and impact‑driven as we grow.

This is a genuinely senior role, working closely with the CEO and Trustees, where your judgement will be trusted and your impact will be visible every day.

About the role

As Head of Operations, you will lead JHF’s operational strategy and oversee delivery across operations, finance, people, systems, programmes and compliance.

You will line manage a small, committed team and deputise for the CEO when required.

This is a role for someone who enjoys combining strategic thinking with hands‑on delivery, and who thrives in a small organisation where leadership is visible and change is possible.

Why join JHF?

• A senior leadership role with real influence over how the organisation operates
• The opportunity to shape and improve systems
• Close working relationships with the CEO and Trustees
• A manageable team size that allows for thoughtful, people‑centred leadership
• Clear, visible impact where your work directly supports better outcomes for young people
• A values‑driven culture rooted in integrity, collaboration and ambition for impact
• A supportive organisation that values learning, wellbeing and sustainable ways of working

We have strong operational foundations in place and have been awarded a CAF Resilience Grant to further strengthen our financial and operational sustainability – a key focus for this role.

Key responsibilities

• Lead and implement JHF’s operational strategy alongside the CEO and Trustees
• Oversee day‑to‑day operations across programmes, finance, HR and administration
• Lead financial planning, budgeting, reporting and controls
• Act as senior lead for governance, risk, GDPR and information security
• Own and develop our bespoke database to improve efficiency, reporting and impact measurement
• Provide high‑quality operational insight and data to inform Board decision‑making
• Support programme delivery to balance impact, quality, compliance and sustainability
• Lead and support staff development, wellbeing and inclusive practice

About you

You will bring:

• Significant experience in a senior operational leadership role, ideally in a charity, youth, education or people‑centred organisation
• Strong financial management experience, including budgeting and reporting
• Experience leading small, multi‑disciplinary teams
• Confidence overseeing service delivery, compliance and risk
• Experience owning or leading organisational systems or digital change
• A values‑driven, collaborative approach and strong commitment to safeguarding young people

We recognise that no candidate will meet every requirement. If you bring relevant experience and a strong commitment to our mission, we would love to hear from you.

#Head of Operations #Operations #Strategic Operations #Head of Operations

The Role

This is an exciting opportunity to join Reprieve in a senior leadership position that brings together legal, compliance, governance, finance and operational oversight.

The Director (Legal and Operations) will play a central role in ensuring Reprieve runs effectively, is well-governed and has strong foundations for impact. As a member of the Senior Leadership Team, you will be a trusted advisor across the organisation providing expert guidance on organisational legal matters including employment law, compliance, sanctions, data protection, contracts, privilege, and managing relationships with key partners (you will not be responsible for strategic litigation relating to clients or day-to-day casework as these issues are handled by the casework teams).

You will also support the effective functioning of our Board, ensuring strong governance processes and compliance with our charitable and regulatory obligations. A key part of the role is skilled risk management - helping the organisation navigate complexity while enabling rather than constraining our work.

Reporting to the CEO, you will line manage the Head of Operations and Head of Finance, providing strategic direction and support to ensure these functions are operating as effectively as possible and that relevant information is able to be communicated appropriately and clearly to the Board.

This is a role that spans the technical and the operational, requiring someone who is comfortable working across different domains - from legal and compliance questions to organisational functioning, budgets and Board management. We're looking for someone with a sharp legal mind who understands NGO governance, has good judgment and an ability to work collaboratively and effectively with teams across the organisation.

As a small legal NGO, Reprieve punches above its weight, and this role is key to making that possible.

For full details, please read the job description. 

About Reprieve

Reprieve is a leading international human rights organisation working to end the death penalty and abuses committed under the banner of national security. Founded in 1999, our mission remains critically relevant as governments worldwide increasingly adopt authoritarian tactics, expanding executive power at the expense of civil liberties.

You can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. We provide vital legal and investigative support to those facing execution and victims of rendition, torture, arbitrary detention, extrajudicial killing, and citizenship stripping. Our work spans multiple jurisdictions, challenging states' most egregious human rights violations through strategic litigation, investigations, and advocacy.

We support cases in courts worldwide while building the legal and political momentum necessary to consign these practices to history.

Based in London with Fellows and partners globally, Reprieve operates at the intersection of law, policy, and human rights, working alongside governments, senior legal practitioners, and civil society to advance systemic change.

We collaborate closely with our independent partner organisation Reprieve US.

Terms

This is a full-time role on a permanent contract. The annual salary is £71,379 per annum, less any required deductions for income tax and national insurance.

This role is based in Reprieve’s London office. Reprieve operates a hybrid working model and we require staff to work 40% of their working hours from the London office and the rest of the week from home. Applicants must have the current right to work in the UK, which will be checked prior to interview.

Further information and how to apply

To apply, please read the full job description and submit a cover letter and CV addressing your interest in the role, and how you meet the criteria (both no more than 2 pages) via the application form on our website by 23:59 GMT on 5 April 2026. Please note that no other documents will be considered for this role and should not be submitted. We are also not able to accept applications via email.  

We are seeking a motivated and forward-thinking Operations Manager to lead our service delivery team supporting children and young people affected by crime across Lancashire.

This is a full-time, fixed-term role to provide maternity cover. The post is currently home-based, with plans to move to a hybrid working arrangement in the near future, with an office base centrally located within Lancashire. Regular travel across Lancashire may be required.

If you're committed to making a positive difference and bringing strong leadership to a dedicated team, we'd love to hear from you.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Operations Manager, you will lead and manage the delivery of victim services supporting children and young people. You will ensure the provision of high-quality services and compliance with contractual and organisational standards as well as supporting the Area Manager to identify opportunities for service development.

Key Responsibilities:

In this role you will:

• Manage and monitor service performance against KPIs and business plans.
• Lead and support your team through effective recruitment, training, and performance management.
• Build and maintain strong relationships with key external partners and stakeholders.
• Analyse data and produce reports to inform service improvements.
• Support strategic projects and represent Victim Support externally as required.

This role includes an additional £2,000 allowance for managing multiple service types or specialist services with distinct funding streams.

About You:
We're looking for someone who thrives in a fast-paced environment, confidently managing a busy workload while building strong relationships with partner agencies. You'll bring proven leadership experience and a talent for inspiring others, along with the ability to drive positive change and make a real impact.

Ideally, we are looking for someone with a strong understanding of government policy relating to victims and the Criminal Justice System, and an awareness of the impact crime has on victims and witnesses. You will share our commitment to organisational values, equality, inclusion, and a clear sense of purpose in everything you do.

Key skills and knowledge required for the role are:

• Understanding of voluntary and statutory agencies in criminal justice, health, and social care.
• Strong safeguarding knowledge and practice.
• Ability to analyse data and produce clear, evidence-based reports.
• Awareness of the impact of crimes on children and young people.
• Experience working directly with children and young people.
• In-depth knowledge of the effects of domestic/sexual abuse, grooming, exploitation, and child criminal exploitation.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Finance and Operations Business Partner

As the Finance and Operations Business Partner, you will work alongside the different directorates of the Charity, providing financial information, tools, analysis and insight to Directors and Heads of Service.  You will challenge their thinking, helping them to make more informed financial and operational decisions to help drive the business strategy.

You will work closely with all areas of the Charity, forming good relationships with stakeholders, providing real-time financial support and analysis.  You will be a trusted financial adviser who is willing and able to challenge decisions in a valued and constructive way.

You will be required to be in the office at least two days per week and will have a high level of financial acumen and understanding, with the ability to bring the numbers to life. Through your knowledge of business activity, you will play a crucial role in supporting the Executive Director of Finance and Operations and the Head of Finance, providing regular updates to ensure the charity is on track and to enable accurate future forecasting and longer-term business planning.

Providing a strong integration between Finance, Corporate Services, and the rest of the Charity, you will assist in driving change across the organisation, ensuring that Finance is always at the forefront of any decision making.  In a period where Alzheimer’s Research UK is looking to continue to grow, you will be key in making sure that financial and other operational impact is considered at all times.

Key Responsibilities:

· Support the development and implementation of best financial practices.

· Manage and process the quarterly financial forecasts.

· Assist with operational planning, including financial assessment of new initiatives, and processing the annual budgets.

· Provide financial analysis and support to budget holders and directors.

· Prepare the monthly management reports and commentary, enhancing the story behind the numbers.

· Monitor and assess financial trends, risks, and opportunities to inform future forecasting and business planning.

· Liaise with the insight and development team to understand the potential impact of the external macro environment on actual and projected business performance.

· Assess the payback from key fundraising activities; and assess returns on investment for both existing and new events.

· Provide financial training to operational stakeholders as required, to enhance financially sound decision making across the organisation.

· Critical friend.

· Act as a conduit between Corporate Services and the rest of the organisation to ensure that all operational aspects are consulted and considered before decisions are made.

What we are looking for:

· Accounting or financial qualification or qualified by experience

· Proficiency in Microsoft Office, including an advanced knowledge of Excel, with an understanding of functions such as Pivot Tables and Formulas

· Strong knowledge of accounting principles and practices

· Experience in a previous finance role

· Excellent attention to detail, accuracy, and numeracy skills

· Strong organisational and time management skills

· Ability to problem solve

· Ability to build constructive relationships with stakeholders at all levels

· Ability to communicate effectively to colleagues at all levels across the Charity

· Ability and willingness to challenge decisions in a valued and constructive way and to provide a balanced/countered perspective

· Ability to interpret information and prioritise what is important

· Ability to understand and leverage financial and non-financial data

· Ability to demonstrate a deep understanding of organisational operations

· Passionate, proactive, and friendly attitude

· Methodical and adaptable approach

· Strategic thinker

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £55,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 22nd March 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website. 

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

Thank you for your interest in the role of Management Accountant at the Fair Education Alliance. 

The Fair Education Alliance (FEA) is a cross-sector coalition of 300 member organisations tackling educational inequity. We unite behind a shared vision: no child’s success is limited by their socioeconomic background. 

In September 2025 we launched an ambitious five-year strategy ‘From Neighborhood to National’ to confront the deep-rooted inequities facing children and young people. This is an exciting moment of organisational growth at The Fair Education Alliance. As we scale our work and our team, we are investing in our operational foundations to ensure we remain well-governed, financially resilient and able to deliver our strategy with confidence. 

This role represents a significant investment in that infrastructure. You will be joining a small but highly capable operations team and playing a central role in how FEA manages and understands its finances as it grows. You will work closely with relevant members of the senior leadership team and colleagues across the organisation. 

The Management Accountant plays a central role in ensuring that the Fair Education Alliance’s finances are accurate, well managed and clearly understood across the organisation. Working as part of the operations team, the postholder maintains the financial systems and processes that underpin FEA’s work. This includes overseeing day-to-day finance operations, producing reliable management accounts, supporting budgeting and forecasting, and ensuring that financial records meet charity accounting and regulatory requirements.

The Management Accountant also acts as a trusted financial partner to colleagues across the organisation. By providing clear, accessible financial information and helping budget holders understand their resources, the role enables confident decision-making by the senior leadership team and trustees. Through careful financial stewardship, strong attention to detail and a commitment to continuous improvement, the Management Accountant helps ensure that FEA remains financially resilient and able to deliver its mission to create a fairer education system. 

Applications will be reviewed on a rolling basis from Tuesday 10 March

• Applications close: 30 March (9am)

• First round interviews: Rolling during application window 

• Second round interviews: Rolling during application window 

• Start date: As soon as possible (to be agreed with the successful candidate) 

About Rose Castle Foundation
Our vision is to build a more sustainable peace in some of the world’s most polarised societies. We do this by equipping a global network of leaders with the habits and skills they need to act across deep divides and transform unhealthy conflict. With more than 20 years of experience in the field, we specialise in creating spaces for faith-formed leaders to encounter each other authentically, re-humanising those they no longer see or hear, and working towards a more peaceful future where both sides flourish – one in which their differences still matter.

We work in partnership with organisations that have the capacity to enable long term, transformational change by supporting tomorrow’s leaders to lead through change, chaos and conflict. Our partners include universities, seminaries, houses of worship, faith based and non-governmental organisations, located in a range of the world’s most divided contexts.

RCF is receiving unprecedented demand for our work and we are moving from a period of start-up to growth where there are exciting opportunities for the Foundation, our partners, and our team members. We are a close-knit team who support one another and are passionate about our mission. We look forward to welcoming new team members.

Outline of Role
As RCF enters this exciting stage, there is huge demand for our support in a wide range of global contexts, and our key challenge is to ensure we have robust institutional capacity - systems and procedures - to attract and effectively administer growing levels of investment.

As RCF attracts multi-year funding from a wider range of partners – including large grant providers and high-net-worth individuals - we need greater financial management capacity to ensure we are managing our resources responsibly and effectively. There will therefore be a strong focus on managing RCF’s finances – and strong experience in this area will be essential. There is also a focus on wider aspects of our operations and human resourcing.

The jobholder will work closely with the Co-Director (Strategy and Organisational Development) receiving support and encouragement where required. There will always be a strong focus on personal growth and for the right candidate there is scope to quickly grow into leading the finance and operations functions, reporting directly to Trustees and senior strategic partners and becoming a key strategic voice in the organisation.

This role

The Head of HR and Operations will be a key member of the Senior Management Team, reporting directly to the Chief Executive. This role will be central to shaping the organisation’s culture and ensuring that our HR and operational functions are robust, future‑focused, and aligned with our mission.

As we continue to grow, the postholder will play a pivotal role in building an inclusive, values‑driven, and high‑performing workplace where staff feel supported, trusted, and able to thrive.

They will lead on HR strategy, employee development and retention, and the effective management of our facilities and operational systems. A coaching and enabling approach will be essential—supporting managers to use people metrics confidently, strengthening people practices across the organisation, and embedding a culture of continuous learning, accountability, and wellbeing.

Main responsibilities

Leadership and Management:

· Contribute to the development and delivery of Your Voice Count’s organisational strategy as a member of the Senior Management Team.

· Champion inclusive, ethical and sustainable ways of working aligned with Your Voice Count’s values.

· Support organisational change, growth and service development from a people and systems perspective.

· Oversee HR function, policies, and efficient working practices

· Support managers with HR responsibilities and staff development.

· Ensure effective recruitment, onboarding, and talent management.

· Foster an inclusive, diverse, and well-being-focused culture.

· Manage HR systems, technology, and budgets

· Ensure HR policies, procedures and practices are legally compliant, up-to-date and consistently applied.

· Support managers to build confident, fair and values-led people management capability.

Facilities & Office Management:

· Oversee office, facilities, and repairs to ensure a safe environment.

· Manage supplier contracts, IT, and communication systems.

· Supervise facilities and operations staff.

· Ensure cost-effective procurement and budget management.

Organisational Operations and Compliance:

· Act as organisational lead for GDPR compliance, working with external advisors where required, supporting the Data Protection Officer.

· Ensure compliance with Health & Safety requirements and support managers in maintaining safe working practices.

· Maintain oversight of organisational assets and information management systems

Essential Skills & Experience needed for the role

· Experience of building inclusive and diverse workplaces.

· Ability to develop HR strategies that support business objectives and workforce planning.

· Strong knowledge of UK employment law and HR best practices.

· Experience supporting managers with employee relations and performance issues

· Ability to engage and influence stakeholders at all levels, with a people-first approach.

· Knowledge/experience of managing and delivering across multiple workstreams such as HR and Facilities (experience in all an advantage but not a requirement)

· Experience of contributing to senior decision making

· Ability to analyse, critique and evaluate business data and insights

· MCIPD qualified or a qualification or experience in human resources management, or equivalent experience at a senior level.

· Influential with the gravitas to effectively help shape the organisation

· Significant management or supervisory level HR experience

Desirable:

· Experience working in a charity or values-led organisation.

· Experience supporting organisational growth or change.

· HR or management qualification (e.g. CIPD or equivalent).

Introduction to Action Duchenne:

Action Duchenne supports, empower and equip every Duchenne Muscular Dystrophy community in their journey from diagnosis and beyond.

Duchenne Muscular Dystrophy (DMD) is a muscle wasting condition for which there is no cure, but we journey alongside communities to empower them and provide information for them to make informed decisions. Action Duchenne has a team of passionate, supportive staff who are keen to do more for families living with Duchenne, and has a number of staff with direct lived experience.

At Action Duchenne, values are more than words—they shape how we work and interact every day. For this role, we are looking for a team member who can reflect our values:

• Supportive – Actively assist colleagues and stakeholders, fostering a culture of collaboration and reliability.
• Empathetic – Approach challenges with understanding, considering the impact on people internally and externally.
• Respectful – Ensure all communications and decisions uphold dignity and fairness, especially when handling sensitive matters.
• Community Focused – Make decisions that strengthen our community, ensuring all activity supports inclusive engagement and shared purpose.
• Inclusive – Promote accessibility and equity, ensuring everyone feels valued and heard.

Main Purpose of the Role:

To ensure the charity operates within a robust governance framework and maintains high standards of compliance, risk management, and operational efficiency. This role will lead on policy development, governance reporting, administration progression and process improvement to support strategic objectives and regulatory requirements.

Key Responsibilities

• Governance and Compliance
  • Maintain and update governance policies and registers, and development of Standard Operating Procedures.
  • Act as the primary liaison for Board governance matters, including preparing Board papers, ensuring timely reporting and minuting.
  • Monitor compliance with charity law, GDPR, and other regulatory requirements.
  • Coordinate annual policy reviews and ensure staff adherence.

• Risk and Audit
  • Maintain and update the organisational risk register for quarterly Board review.
  • Support internal audits and external compliance checks.
  • Develop and implement risk mitigation strategies.

• Operational Efficiency
  • Review and streamline operational processes to improve efficiency, including IT and telephony, authorisations, filing and recruitment.
  • Support budget monitoring and reporting in collaboration with Finance.
  • Oversee contract management and supplier compliance.

• Reporting and Data
  • Prepare governance and operational reports for the CEO and Board.
  • Ensure accurate documentation and record-keeping for governance purposes.
  • Be the organisation’s Data Protection Officer.
  • Minute team meetings.

NB This is not an exhaustive list, the role holder will be asked to carry out additional tasks as required for the Team’s successful service delivery. Such tasks will always be reasonable and broadly in line with current knowledge levels and skill sets.

Please find the job description below. You can apply on our website, and the deadline for applications is 9am on Monday 16th March 2026.

What we do 

For one in two of us, cancer will change everything. 

When it does, so can we. 

Weston Park Cancer Charity is here to face cancer with you.Our services, advise and support are for you and the people close to you, helping everyone to live with and beyond cancer. The funds we raise also support vital, pioneering research and clinical trials led by the exceptional medical experts at Weston Park Cancer Centre.It’s our job to care in every sense for our patients and their families. Our help is free, and we’re here for you, together every step. 

Main purpose of post  

As the Operations Assistant you will be supporting the Operations Manager in delivering and maintaining effective operational function at the charity. Including but not exclusively, Health & Safety, Premises, Facilities, Vehicle Management, and IT Services.

This is an exciting opportunity for someone who is looking to develop their knowledge of operations and risk management with scope to develop your skills whilst also contributing to a great cause. 

Key Responsibilities 

Operational Support 

• Act as the first point of contact for premises, facilities, IT and Estates issues across all Weston Park Cancer Charity locations including our Outreach programmes.

• Assist the Operations Manager in maintaining a secure and organised premises and facilities, which ensure colleagues, volunteers and visitors are safe and experience a welcoming environment.

• Support the Operations Manager in the successful delivery of the Annual Operations plan.

• Provide administrative support to the Operations Manager and take minutes in operations-related working groups. 

• Support with updating operational policies and procedures.

• Act as a first point of contact for data related issues, alongside the Operations Manager - following relevant training, to promote a strong GDPR culture.

• Assist in the coordination of charity vehicle fleet maintenance schedules and provide breakdown response support. 

• Assist in the control and coordination of the use of charity space and assets, including liaising with contractors and Sheffield Teaching Hospitals (STH) on relevant matters as required.

• Act as a designated keyholder, responsible for the opening and closing procedure. 

• Manage the operations shared email inbox. 

Site 

• Event site working as required across South Yorkshire. 

• Community working locations to facilitate our work in targeted outreach communities. 

Health & Safety 

• Serve as the first point of contact for all Health & Safety matters, including incidents and accidents, ensuring accurate recording and reporting. 

• Provide operational and administrative support on all Health & Safety matters at our sites and external locations (including external events and the Outreach Service, updating COSHH reports). 

• Assist in the procurement, delivery and recording of mandatory staff training needs. 

• Help establish and maintain safe working practices and policies and undertake basic risk assessments. 

Workwear and equipment 

• Act as the first point of contact for workwear and equipment requests; including being responsible for issuing and returning stock, regular stock checks and ordering stock as required. 

Tech Support 

• Serve as the first point of contact for general IT enquiries. 

• Consult with IT consultants to ensure adherence to processes. 

• Work with the Operations Manager to implement processes that maintain the IT security score.

• Assist in the onboarding and offboarding of employees, including software licenses, logins, and induction training. 

• Serve as lead administrator for key operational software, such as Webex phone system and Vatix Lone Worker App. 

General Administrative Support & Development 

• Handle general enquiries from staff, patients, and volunteers efficiently.

• Manage charity postal enquiries.

• Assist the Operations Manager with the procurement of stationery and consumables.

• Assist the wider team with ad hoc work and undertake small projects that support the charity's work. e.g. Events, Logistical and Tech Support. 

Environmental Advocate 

• Work with the Operations Manager to promote environmental awareness and encourage the charity adopts a green approach (e.g., recycling, energy use, carbon footprint). 

• Identify and implement actions to reduce environmental impacts, costs, and/or increase income under the direction of the Operations Manager. 

Hours: 

• This post may require some flexible working. The charity offers an excellent Time in Lieu policy for hours completed outside of your normal working hours. 

The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation. 

What you do

We are seeking a highly motivated individual who shares our values to join Weston Park Cancer Charity’s busy charity team. Our Operations Assistant will play a vital part in our team and help us to deliver our vision: a better life for those living with, and beyond, cancer in our region. If you are interested in progressing your career within an organisation which makes a real difference to the lives of thousands of people, we’d love to hear from you.

About you:  

• You will be a forward thinking, team player with a ‘can do’ attitude & part of a fast-paced charity team.

• You will have excellent communication skills (both written and oral).

• Able to manage your own workload and priorities to agreed deadlines. Participate in and contribute to team meetings.

• Co-operate and liaise with colleagues, working in a professional manner at all times.

• Act as an ambassador for Weston Park Cancer Charity, reflecting the objectives and values, and to always work in the best interests of the charity. 

• Support and encourage harmonious internal and external working relationships.

• Make a positive contribution to volunteer involvement in delivering the charity’s strategy and raising the profile of Weston Park Cancer Charity.

Closing Date: Monday 9th March 2026 at 23:30

Interview Date: Friday 13th March 2026

Please send a CV and covering letter demonstrating that you have read the job description / person specification and how you meet the essential and (where relevant) desirable criteria for this role. This can include skills, training, membership of professional bodies and experience. The covering letter will form a key part of the recruitment process, and you should demonstrate your suitability for the role in no more than two pages. 

Weston Park Cancer Charity is committed to promoting equality of opportunity and values diversity of culture among our staff.All applications are anonymised as part of the selection process, so please do not forward any documents in PDF format. 

The Operations Officer role is responsible for ensuring the smooth running of the office and providing administrative and operational support to the team. This role keeps the office organised, efficient, and welcoming, while supporting the CEO and employees with day-to-day needs. Your day is likely to involve:

Team Support

• Assist with calendar management for the CEO

• Organise team meetings

 Support management and team members with administrative tasks

• Book travel and accommodation for the team

• Support recruitment by posting jobs and scheduling interviews

• Assist with onboarding by ensuring equipment and resources are ready Office & Operations Support

• Welcome guests at reception and manage general enquiries including emails and phone calls

• Oversee day-to-day office operations, ensuring smooth functioning

• Manage meeting rooms, desk rental, and hotdesking areas

• Maintain relationships with service providers and review contracts

• Assist with office events and team activities

• Purchase and monitor office and IT supplies

• Monitor office expenses

• Ensure compliance with Health & Safety regulations and conduct risk assessments.

This role is ideally suited to a candidate who possesses prior experience in a comparable position and demonstrates advanced proficiency in the use of business applications, including Microsoft Excel, Microsoft Teams and email systems.op

At The Maypole Project, every small action contributes to a family’s strength, stability and hope. As our Operations Officer, you’ll be the person who quietly but powerfully keeps that support flowing – ensuring our team can be there for children with complex medical needs and their families when they need us most.

This role sits at the heart of our organisation. You’ll be the steady hand behind the scenes, making sure our office runs smoothly, our staff feel supported, our policies stay sharp, and our environment is safe and welcoming for everyone who walks through the door. You’ll provide support to the CEO and team leads, helping them deliver the very best support to families.

You’ll manage the rhythm of day‑to‑day operations: from coordinating office needs and liaising with IT and telecoms providers, to ensuring the right resources are where they’re needed. Your eye for organisation will help keep our budgets on track, our shared inboxes responsive, and our essential administration running with calm efficiency.

A key part of your work will be within HR support—helping coordinate recruitment, onboarding new colleagues, maintaining records, and making sure staff feel welcomed and prepared from day one. You’ll also play a vital role in keeping our policies current and meaningful, working closely with the CEO to maintain our review cycle and ensure that information is clear and accessible across the organisation.

Health, safety, environment and fire safety (SHEF) responsibilities form another important strand. You’ll take the lead in maintaining compliance across the organisation, ensuring risk assessments are up to date, first aid provision is well‑stocked, and our premises and equipment remain safe, functional and fit for purpose.

This role is ideal for someone who enjoys variety, thrives on organisation, and cares about being part of a charity that puts families front and centre. You’ll collaborate across teams, support events and activities, champion equity and inclusion, and contribute to a culture that values compassion, professionalism and shared purpose.

At The Maypole Project, every role matters—but few touch as many parts of the organisation as this one. If you want to make a meaningful impact every day, not just through what you do but through how you enable others to do their best work, this is a place where you can truly make a difference.

About us 

CASPA encourages autistic pride and supports autistic individuals to have fun, learn life skills, and make safe and inclusive community connections. 

Our vision is to build a society in which autistic individuals feel understood and empowered to be their full self and live their best life. Our values are: 

Acceptance – We are inclusive and celebrate our differences. 

Support – We are supportive, caring and kind. 

Community – We connect people and build community. 

Trust – We earn trust and create safety. 

Communication – We listen to others and communicate honestly. 

About the role 

We are looking for an experienced Operations Officer to join our HR and Operations team.

You’ll help CASPA run smoothly, grow and adapt while supporting our neurodiverse community. 

What you’ll do: 

• Help deliver important infrastructure projects. 

• Make sure day-to-day operations run efficiently. 

• Keep processes running smoothly so our teams can focus on supporting our members and staff. 

• Bring a strategic focus on accessibility and a great user experience for everyone. 

Salary Band: £27,300 - £30,030 per annum FTE (Depending on experience)
Contract Type:  12 month fixed-term contract 

Reports to: Chief Operating Officer 

Working Pattern:21 - 28 hours per week. 

Location: Oakley House, Bromley (Mondays and Tuesdays). Remote working (Wednesdays to Fridays). With frequent travel in Bromley, as required. Potential attendance may be required at events and meetings outside regular working hours on an ad hoc basis. 

About you 

We’re looking for someone who is 

• Resilient and solution-focused 

• Able to work independently and as part of a team 

• Proactive and people-focused in communications with colleagues and staff 

• Takes pride in delivering high-quality work 

• Eager to learn and develop in the role 

You are also someone who shares our way of working: 

Committed – We are committed to CASPA’s mission and our work. 

Learning – We share knowledge, learn from others to grow our skills, and support others to grow. 

Proactive – We take action, problem solve and “muck in” where needed. 

Organised – We plan and manage our time, tasks and responsibilities. 

Optimistic – We think positively, encourage fun, and promote autistic Pride. 

We are an Equal Opportunities Employer committed to fostering a diverse and inclusive workplace where everyone feels valued and respected. 

We are keen to attract those with lived experience of autism. We encourage applications from individuals of all backgrounds, including ethnicity, religion, gender identity, sexual orientation, age and disability.