Operation jobs

Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.

We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.

The role

As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.

You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.

Key responsibilities include:

• Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
• Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
• Holding accountability for regulatory compliance, quality assurance and service improvement
• Driving operational excellence, innovation and efficiency through effective systems and processes
• Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
• Developing, coaching and inspiring senior managers and leaders to perform at their best

This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.

About you

We are looking for a values-led, strategic and credible leader who brings:

• Senior leadership experience within social care, housing, homelessness or a closely related sector
• A proven track record of leading multi-site services and managing senior operational leaders
• Strong experience of working within regulated environments and delivering high-quality, compliant services
• Sound financial and commercial awareness, with experience of managing budgets and resources  of a similar scale to Keychange (250 staff across 10 sites)
• A passion for developing people, culture and values-driven practice
• A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)

You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.

What we offer

This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.

The role involves regular travel across our sites in the south of England with flexibility around base location.

Details of the role:

Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.

Salary: From £68,668 with benefits, subject to skills and experience

Application closing date: 9th of February 2026 at 23.59pm

About us 

The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions. 

The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy. 

About the role

We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.

As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.

Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.

You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.

What you will be doing

As an Operations Transformation Manager at the Crick, you will:

Project management

• Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
• Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.

Business improvement delivery

• Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
• Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.

Stakeholder management

• Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
• Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.

About you

You will have:

• Educated to degree or equivalent level in a relevant discipline.
• Experience of working in business analysis, business transformation and/or project management roles.*
• Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
• Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
• Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
• Understands change management and its criticality to the success of project outcomes.*
• Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)

*Minimum Requirements

About Working at the Crick

Our values

Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture 

• We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently. 

• We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world. 

• We are collegial. We show respect for one another, work cooperatively and support the wider community. 

At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply. 

What will you receive?

At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development: 

• Visas: Applicants for this role will be eligible for sponsorship to work in the UK 

• Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays. 

• Pension Scheme: Defined contribution pension with employer contributions of up to 16%. 

• Health & Well-being: 

• 24/7 GP consultation services. 

• Occupational health services and mental health support programs. 

• Eye care vouchers and discounted healthcare plans. 

• Work-Life Balance: 

• Back-up care for dependents. 

• Childcare support allowance. 

• Annual leave purchase options. 
• Crick Networks offering diverse groups’ support, community and inclusive social events.

• Perks: 

• Discounted gym memberships, bike-to-work scheme, and shopping discounts. 

• Subsidised on-site restaurant and social spaces for team interaction. 

Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.  

We reserve the right to withdraw this advert at any given time due to the number of applications received. 

Job Title:                 Community Coordinator – Cross Operations 
 

Reporting To:          Community Engagement Manager 
 

Salary Range:          £28,000 - £31,000 pro rata
 

Contract Type:        Full Time, Permanent  
 

Location:                 Based across Felix’s London operations
 

Working days/hours per week:  35 hours per week, working from 9:00 AM and 5:00 PM with a 1-hour lunch break. The role covers 5 out of 7 days per week, Monday to Friday

Requirements: The FareShare can only employ applicants who currently have the right to work in the UK.   
 

Our Vision: A UK where “No good food goes to waste”.

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community groups.  Every week we provide enough food to create almost a million meals for vulnerable people. 

There has never been a more exciting time to join an organisation at the heart of public consciousness.   

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments. 

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing to do, but because it makes our company stronger. If you share our values and our commitment to redistributing surplus food, come and join us.   
 

Purpose of the Job 

Working across our operations we are looking for the Community Coordinator – Cross Ops to play a key role in the Community Team’s work. Their work will help to build our capacity to accept and distribute food through our depot operations, Green Scheme & Felix Connect and non-food items through Felix’s Multibank. 

A key aspect to the role will be to help ensure the data needed to support our operations is complete, accurate and relevant and updated in a timely manner across all our data systems. Ther work will help us to effectively monitor and evaluate our growth against strategic objectives as well as develop new initiatives. 

The role will work across the Felix operations including the Green Scheme and Felix Connect. Green Scheme is Felix’s A to B collection and delivery service, volunteers collect surplus food from supermarkets, cafes and delis and deliver it direct to local Community Organisations primarily in Central London. Felix Connect is a platform for suppliers to place ad hoc food and non-food offers to connect directly with Felix’s Community Organisations. 

Duties & Responsibilities

Able to support, answer and conclude all queries in a timely manner and liaise with support functions as required to support team and wider organisational objectives in line with the objectives for food supply and operational capacity 

• Support Green Scheme Lead on successful delivery of operation ensuring functional processes and procedures are appropriately followed  
• Responsible for successful delivery of Felix Connect operation ensuring functional processes and procedures are appropriately followed 
• Support the day-to-day operational teams supporting as liaison with our network of community organisations 
• Develop and deliver programmes that will engage our network with all aspects of Felix’s work and the wider social and environmental impact of its potential in their communities 
• Regular reporting and measurement against agreed KPIs 
• Deliver innovative services compliant with all relevant legislation and standard operating procedures including food safety, health and safety, data protection and volunteer policies 
• Proactively engage and collaborate with all teams within Felix to increase impact and quality of service delivery 
• Support the Green Scheme out-of-hours helpline on a rota basis (Mon-Fri, 6-10pm) 
• Carry out other duties as needed 
• Act as an ambassador for The Felix Project as required  

Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.  

Skills & Experience Required 

You will have attention to detail and embrace data as a vital tool to evolve our services. You will have excellent, proven relationship management experience in the charity or commercial sectors and bring a passion for our work and an ability to translate strategy into action. You will be entrepreneurial, seeking out solutions to effectively achieve mission objectives whilst delivering maximum social impact and raise the profile of The Felix Project. You have an energetic, positive and can-do approach who is not afraid to roll their sleeves up and get hands-on as the operation requires. 

Desirable 

• Flexibility in terms of working hours 
• Willingness to attain Food Safety & HACCP Level 3 
• Committed to reducing waste and alleviating poverty   

Essential 

• Ability to work with data and relevant IT systems to support its collection and analysis such as MS Dynamics 365 and PowerBi (training will be provided) as well as high proficiency in use of MS Office suite 
• Successful track record in a relationship management position in charity or commercial sector 
• Adept at managing a range of stakeholders internally and externally from senior management to grass roots community organisations   
• Proven track record in delivering innovative solutions  
• Ability to work effectively to ensure compliance within clearly defined systems and processes 
• Credible as an external ambassador, equipped with excellent communication and influencing skills  
• Must be able to work with autonomy but seek assistance as required in a busy environment   
• Ability to work within a team of varied individuals with a positive attitude  
• Full UK Driving Licence (with no more than 6 points) held for at least 1 year – over 21 for insurance purposes

  Equity Diversity Inclusion & BelongingCommunity 

  At FareShare, we are committed to promoting equality, diversity, and inclusion in everything we do. We value the unique contributions of every individual and strive to create a respectful, inclusive environment free from discrimination or prejudice. Our commitment extends to all employees, and volunteers, ensuring equal opportunities for everyone, regardless of background or characteristics.  
   

  Application Procedure 

  Once you apply, you will be directed to our recruitment portal. Please upload your CV and a covering letter outlining your suitability for the role and make sure that they are both uploaded before submitting your application. After you have submitted your application, you have 24 hours in which you can access your application and make edits. We will only consider applications with both CV and cover letter submitted.  
   

  Recruitment Timeline 

  We reserve the right to close advertisements early and we might assess candidates and arranging interviews as applications comes in, so please apply as soon as possible, to avoid missing out on this opportunity.  

  Due to the anticipated large number of applicants, if you do not hear from us within four weeks of your application, we regret to inform you that your application has been unsuccessful. Consequently, will not be able to provide feedback.

Director of Finance and Operations

RESPONSIBLE FOR: Senior HR Executive (PT) and Database & Operations Officer (PT)

HOURS: Full-Time (9am-5pm, Monday-Friday)

JOB LOCATION: Hybrid - home and minimum 2 days in the office (Amersham, Buckinghamshire)

PENSION: 7% non-contributory

ANNUAL LEAVE: 28 days, plus bank holidays

OTHER BENEFITS: Employee Assistance Programme (EAP), Free Parking

Job Description

The Director of Finance and Operations (DFO) will play a crucial role in realising our ambitious plans as a charity. The postholder will be a member of our Senior Leadership Team (SLT), along with the CEO, Director of Development, Director of Programmes and Director of Fundraising and Communications. The DFO role is responsible for overseeing the financial health, operational effectiveness, and organisational infrastructure of the charity, ensures that the charity operates efficiently, ethically, and in compliance with all regulatory and fiduciary requirements. This role blends strategic financial leadership with hands-on operational management and is critical to enabling the charity to achieve its charitable programme as well as provide long-term sustainability.

Key Responsibilities

Financial Leadership & Management

• Provide strategic financial leadership, including long-range financial planning, budgeting, and forecasting.
• Develop and manage the organisation’s annual operating and capital budgets in collaboration with senior leadership.
• Manage the accounting functions, including payroll and pension, and month-end and year-end close.
• Prepare and present timely, accurate financial reports to the SLT, Finance and Investment Sub- Committee, and Board of Trustees.
• Monitor cash flow, reserves, and investments to ensure financial stability and liquidity.
• Ensure compliance with all financial regulations, funder requirements, and nonprofit accounting standards.
• Lead annual audits and coordinate with external auditors.
• Manage relationship with investment managers and their adherence to investment strategy.
• Support the Fundraising team in submitting income application, financial reporting, and compliance requirements.

Operations & Organisational Management

• Oversee day-to-day operations to ensure efficient systems, processes, and internal controls.
• Lead and continuously improve policies and procedures related to finance, operations, and administration.
• Manage organisational risk, insurance coverage, and compliance (e.g., legal, regulatory, and contractual obligations).
• Oversee facilities, technology, and vendor relationships, ensuring cost-effectiveness and reliability.
• Ensure strong data management, financial systems, and operational reporting tools are in place.

Human Resources & Administration

• Oversee HR operations, including payroll, benefits administration, employee policies, and compliance with employment laws.
• Partner with leadership on workforce planning, compensation strategy, and organisational design.
• Support performance management systems and contribute to a positive, inclusive organisational culture.
• Ensure onboarding, offboarding, and personnel record management processes are effective and compliant.

Leadership & Strategy

• As a key member of the senior leadership team, contributing to organisational strategy and decision-making.
• Advise the SLT and Board on financial and operational implications of strategic initiatives.
• Translate financial data into clear, actionable insights for non-financial stakeholders.
• Lead and mentor finance and operations staff, fostering professional development and accountability.

This job advert may close earlier than first advertised if enough suitable candidates are received.

Database and Operations Officer (Maternity Leave Cover)

Hours: Full-Time (9am-5pm, Monday to Friday).  Part time considered, minimum 4 days per week

Job Location: Amersham, Buckinghamshire

Contract: Fixed-term, 12 months contract to cover maternity leave

Salary: £26,000 pa

Pension: 7% non-contributory

Annual Leave: 28 days, plus bank holidays

Other Benefits: Employee Assistance Programme (EAP), Free Parking

Job Description

To provide professional, efficient, and effective database management and administrative support to our team. This role sits at the heart of the organisation, supporting all departments through effective office coordination and helping to ensure the smooth day-to-day running of the charity.  The role is instrumental in maintaining a high-quality database, enabling accurate data capture and analysis that supports both fundraising and programme delivery.

Key Responsibilities

Database Management (Beacon CRM – Fundraising Database)

• Manage and maintain the CRM system, ensuring accurate and up-to-date fundraising and programmes data entry.  Accurately processing all incoming donations and pledges and ensuring others in the team correctly enter and maintain data.
• Develop overall data management structure of supporter records and processes.  Develop and maintain information management structures in the CRM system to enable accurate and timely information and reporting.
• Adhere to data protection legislation ensuring the way we gather, record and use data is compliant with latest policies, working closely with the Data Protection Officer.
• Handle all enquiries received through the CRM system, providing timely and appropriate responses.
• Collaborate with internal teams to ensure smooth operation and optimal use of the CRM system.
• Generate reports and analytics from the CRM system to track and measure key metrics.
• Conduct regular data audits to identify and rectify any inconsistencies or errors in the CRM database.
• Training staff members on how to effectively use the CRM system.
• Customise and configure the CRM system to meet the specific needs of the organisation.
• Monitor and enhance data quality and integrity within the CRM system.
• Keep abreast of CRM system updates and new features to maximize its functionality.

Operations Administration

• Provide administrative support to the organisation.
• Managing enquiries received by the charity by post, email, and phone.
• Keep a tidy office environment.
• Maintain data management processes and procedures to ensure data accuracy, consistency, and security.
• Manage and update filing systems, and other organisational documents.
• To be main day to day contact for our external IT support contractors and cleaning contractor.
• Assist with the coordination and organisation of meetings, events, and travel arrangements.
• Prepare and distribute internal communications and correspondences.

Finance Administration

• Provide administrative support to the Finance team ensuring a system is in place to regularly reconcile the fundraising and finance databases.
• Maintain accurate financial records by recording daily financial transactions.
• Prepare and process invoices, payments, and expenses.
• Monitor accounts receivable and accounts payable.
• Provide support during financial audits and examinations

 This job advert may close earlier than first advertised if enough suitable applications are received.

The the engine room that powers grassroots transformation.

You've mastered the art of making things work smoothly – maybe in charity operations, facilities management, or business support. You know that every compliance checkbox ticked, every system optimised, and every pound saved directly translates into changed lives. You're ready to step up into a role where your attention to detail genuinely matters.

We're looking for a Senior Operations Officer who can keep everything running while keeping people at the centre. You'll be the person who welcomes callers seeking help, negotiates charity discounts with suppliers, coordinates staff onboarding, manages compliance, and ensures our Board can focus on strategy. It's operational excellence meets genuine compassion.

What you'll be doing

• Keep our operations safe and compliant – conduct risk assessments, manage health and safety, coordinate facilities maintenance, and ensure we meet all legal requirements.

• Enable brilliant people to do brilliant work – support HR processes from onboarding to exits, manage DBS checks, coordinate team events, and be the go-to person who solves problems.

• Be the first point of contact for people seeking help – answer calls with empathy, direct clients to appropriate support using your knowledge of local services, and ensure no one leaves Grapevine without assistance.

• Support recruitment and governance – process applications through our system, coordinate Board meetings, and provide key liaison support for trustees.

• Drive continuous improvement – review and enhance internal processes, explore AI and automation opportunities, and negotiate contracts that stretch our resources further.

• Manage the everyday essentials – coordinate post, emails, building access, waste collection, vehicle checks, and the hundred other details that keep a charity functioning.

What we're looking for

We need someone who combines operational excellence with warmth, resourcefulness with reliability, and efficiency with empathy.

You'll need:

• Experience in operations, facilities management, HR administration, or business support – ideally in the charity or public sector.

• Proactive problem-solving skills – you spot issues before they escalate and find creative solutions within tight budgets.

• Excellent organisational abilities and meticulous attention to detail.

• Confidence working independently while knowing when to escalate or collaborate.

• Strong IT skills and willingness to explore tools that improve efficiency.

• Understanding of health and safety regulations and risk assessment processes.

• Experience with HR systems, DBS processes, or recruitment support.

• Familiarity with charity governance and Board support.

• Knowledge of facilities management, including building safety and maintenance coordination.

Why Grapevine?

At Grapevine, we believe people in communities are the answer to the challenges they face – and we work alongside them to build power and create lasting change. For 30 years, we've been a nationally acclaimed example of community-led transformation.

You'll join a values-driven team that trusts you to make decisions, celebrates your initiative, and recognises that behind every operational task is a person we're enabling to change lives. We're high-trust, human-centred, and built on shared accountability. We repay out-of-hours effort with TOIL, cherish diverse lived experience, and never lose sight of the people behind the work.

Our offer:

• 25 days annual leave plus bank holidays (pro rata)

• 8% non-contributory pension (we pay it all)

• Flexible working arrangements

• Employee Assistance Programme

• Supportive culture with continuous learning baked in and real autonomy with genuine support

• A management team role where your voice shapes how we operate

Ready to make operations meaningful?

If you're excited by purpose-led work, comfortable with honest reflection, and believe that systems should serve people (not the other way round), we'd love to hear from you. Apply if you can see yourself as the person who keeps our award-winning work running smoothly while treating every caller, colleague, and compliance requirement with equal care.

Salary: Up to £GBP £51,100 annual gross

Hours: Full-time

Duration: Permanent

Location: UK or global within 2-3 hours’ time difference of the UK. Regular travel to Manchester required. Minimum deployment time overseas 40%.

Our operations are growing – can you provide excellent operational management for our life-saving humanitarian health operations?

We are seeking an experienced humanitarian health operations professional to join our team. As our new Operations Manager you will join a newly created Operations function and play a key role in its development and success. Our operations are growing rapidly and we need someone who can thrive in providing excellent operational management alongside developing our systems and processes. You will manage a portfolio of programmes and responses both from the HQ and in the field.

Humanitarian health needs are growing. UK-Med is an NGO providing emergency health support in times of crisis and humanitarian emergencies. We provide clinical support, as well as training and capacity building for health professionals around the world, with particular focus on countries vulnerable to outbreaks, natural disasters or with weakened health systems due to complex emergencies. As a key partner of the UK Emergency Medical Team (EMT), we work closely with DFID and the WHO, but we are also growing our own programmes. Our work has never been more vital, with disease outbreaks and disasters becoming more frequent, complex and severe.

We provide humanitarian health surge support to health systems facing exceptional challenges. Our responses can range from individuals or small teams of technical experts providing advice and capacity building through to a full field hospital providing primary healthcare and surgical interventions.

Our ideal candidate will be passionate about UK-Med’s humanitarian mission and excited by the prospect of developing systems and processes to support this. You will have significant experience in humanitarian health operations including working in the field. You will be comfortable working at pace and thrive on achieving challenging objectives and meeting rapidly changing demands.

We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through humanitarian work. UK-Med is a growing and developing organisation with a committed team of staff, volunteers and members.

How to apply

We strongly recommend that you read the Candidate Information Pack – Operations Manager - January 2026 before applying.

To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.

Applications must be submitted no later than 9th February, 2026.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

Sponsorship Operations Manager

We are looking for a Sponsorship Operations Manager to play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation.

This is an exciting time to join the team, with several strategic initiatives underway.

With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.

Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Position: Sponsorship Operations Manager

Location: Milton Keynes – Hybrid (2 days per week in the office)

Hours: Full Time 36.5 Hours

Contract: Permanent

Salary: Circa £36,576

Closing Date for applications: 20th Feb 2026

Interview Dates: W/C 23rd Feb 2026

About the Role

As the Sponsorship Operations Manager, you will play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product driving high levels of supporter satisfaction and long term loyalty. You’ll be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels.

A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider charity partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements.

Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you’ll know when you can approve exceptions to the norm, and when you will need to involve other teams.

This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for our child sponsors and act as a critical business owner during the CRM transformation. Your expertise will ensure that sponsorship operations are well represented, efficient, and future ready.

About You

Candidate Requirements

· Experience mapping processes and recommending operational improvements

· Confidence implementing changes while considering stakeholder impact

· Ensuring accuracy, timeliness, and safeguarding standards in all child content

· Ability to analyse large data sets

· Competent using dashboards, CRM reports, and Excel/Sheets

· Clear written and verbal communication

· Managing multiple projects simultaneously

· Supporting strategic projects, especially digital transformation initiatives

Christian identity underpins everything the charity does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.

Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.

In addition to the salary offered, we offer:

· A flexible and supportive working culture

· Pension scheme (with employer contributions)

· Generous holiday allowance

· Free parking (Milton Keynes office)

· Opportunities for faith-based gatherings, prayer, and devotionals

· A welcoming, purpose-driven team who are passionate about making a difference

About the Organisation

Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.

An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.

We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.

You may also have experience in areas such Sponsorship, Supporter Experience, Production Operation Manager, Fundraising Operations Manager, Digital Experience, Customer Service, Project Manager, Digital Experience Manager, Digital Experience Operations Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Operations Manager

Location: Remote

Hours: 21 hours per week, worked flexibly between 8am–5pm Monday–Friday, plus one evening (2 hours) every three months to attend a trustee meeting

Salary: £18,540 per annum (for 21 hours per week)

Reporting to: Chief Executive Officer (CEO)

Contract: Permanent

Closing Date: Midnight on 2nd February 2026

Job Purpose

We are looking for an organised, proactive and reliable Operations Manager to ensure the smooth running of our day-to-day operations.

This role sits at the heart of Beyond the Streets, making sure our people, systems and processes work well so that our services can thrive. You will be the person who keeps things moving – maintaining key systems, coordinating with our outsourced IT and finance providers, and ensuring colleagues have the practical support, information and equipment they need to do their jobs effectively.

This is a varied, people-focused role that requires excellent organisation, initiative and flexibility. Your contribution will directly support colleagues across the organisation and play an important role in the effectiveness, reliability and wellbeing of our operations and services.

If you don’t meet every requirement, we still encourage you to apply – we are committed to supporting learning and development in this role.

Who are we looking for…

You’ll be a calm, capable and detail-focused professional who enjoys creating order, supporting others and keeping systems running smoothly. You’ll be comfortable working independently, while also collaborating closely with colleagues across the organisation.

About Beyond the Streets

Beyond the Streets is a UK charity with over 20 years’ experience of partnering with women in the sex industry to see them safe from coercion, violence and abuse. We deliver trauma-informed, person-centred support, provide training for professionals, and create resources informed by lived experience, research and frontline practice.

You’ll enjoy…

• Competitive pay – earn £18,540 per annum (for 21 hours per week)
• Pension – 5% employer contribution, 3% employee contribution
• Generous annual leave – 33 days including bank holidays pro rata
• Flexible working – Our core hours are 10am to 3pm
• Family friendly policies – parental leave from day 1 of employment, an enhanced maternity pay policy and a flexi time policy as standard
• Career opportunities – develop yourself and your career in a reputable national organisation who are specialists in the VAWG sector
• Personal development allowance – to further your work-based skills and knowledge
• Cycle to work scheme – tax free allowance to buy
• Tech Buying Scheme – spread the cost of personal technology equipment and homeware across 12 months via payroll
• Travel season ticket loan scheme – an interest-free loan to enable team members to purchase a season ticket for travel between their usual place of residence and their usual place of work
• Clinical supervision – all staff are entitled to clinical supervision on request. A place to discuss work issues and challenges, and their emotional impact, on a regular basis.
• Blue light discount – a well recognized national discount card scheme. It will cost you £4.99 for two years’ membership but the discounts are large, and it’s widely accepted.
• Employee Assistance Programme (EAP) – a confidential and independent service designed to help you deal with personal and professional problems that could be affecting your home life, work life, health, and general wellbeing. EAP is available to you and to your immediate family.

All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check

To apply:

Please read our application pack and complete our standard application form both available via out recruitment platform by clicking 'apply'

Assistant Director of Operations
Salary: £72,000 per annum
Work Pattern: This is a permanent contract, working full time, Monday to Friday, 37.5 hours a week.
Location: Based at any of our Wetland Discovery Sites – Castle Espie BT23, Washington NE38, Martin Mere L40, Slimbridge GL2, Llanelli SA14, London SW13 or Arundel BN18.
For this role we can offer the opportunity for hybrid working. It is expected the role will need you to be present at each of your sites on a regular basis, at least once per month.

About The Role

WWT is the charity for wetlands.

This is a critical role in the recently restructured Operations Directorate at WWT. As Assistant Director, you will be directly responsible for the performance of our 7 Wetland Discovery sites. You will provide inspiring and professional leadership to your teams, whilst proactively collaborating cross organisation and externally.

Your focus will be on driving meaningful improvements at sites across our three ambitions of Restore, Inspire and Thrive, with emphasis on financial performance driven by visitor experiences. Reporting to the Director of Operations, you will directly manage two Heads of Operations, a Head of Retail and Head of Catering. You will indirectly lead more than 400 staff and volunteers across Living Collections, Reserve Management, Visitor Experience, Trading, Marketing, Facilities and Grounds.

You will work closely with Health & Safety and Sustainability leads to ensure good governance and compliance at sites and across the Operations Directorate.

You will have a background working in visitor attractions or a very similar sector, coupled with a passion for purpose-led organisations and a keen interest in the environment. You will be an inspiring leader with high levels of emotional intelligence and values & behaviours that align with WWT.

About You

To join as our Assistant Director of Operations, you will need to evidence:

• Experience in a senior position(s) held in the visitor attraction/events management sectors, directly accountable for site operations and visitor experience throughout the visitor journey.
• Strong skills in leading business planning, financial analysis, budget development and management, and delivery of significant capital projects across £multi-million business unit(s).
• Demonstrable ability to recruit, performance manage and motivate large (>100) diverse multi-disciplinary teams.
• The ability to develop, communicate and implement strategic change, turning organisational vision into improvements at scale.
• An inspirational and empathetic leadership style, able to role model an organisation’s values and behaviours, and to evidence strong emotional intelligence. Able to prioritise effectively, to collaborate, network and influence internally and externally at a senior level.
• A highly creative and inquisitive mindset, able to spot and exploit potential opportunities, keen to explore, test and learn as a means of driving continual improvement and excellence in the visitor experience.
• Experience of working collaboratively with insight, marketing and communications teams to deliver strong brand and marketing campaigns which drive footfall.

About Us

We’re WWT, and we’re on a mission to restore the super-powered ecosystems we call wetlands. There’s never been a more important moment for our work, and we’ve got some phenomenal people on the case.

Whether they’re taking a new visitor under their wing, or conducting ground-breaking research further afield, our team are second to none. And there’s nothing we love more than watching them soar.

Whatever you do here, you’ll be helping to restore wetlands and unlock their power. So, the only question left is, what role will you play?

Why you’ll love working at WWT

• Wake up every day knowing your work is helping to restore wetlands, and our world
• Be surrounded and inspired by our team of passionate, dedicated people
• 33 days annual leave (which goes up to 38 days after 5 years of service) – this includes bank holidays and you have flexibility to take those days whenever you want
• Free entry to all our wetland centres, including your family
• Free car parking and secure bike storage areas
• Colleague discount on shopping and memberships
• Cycle to work scheme
• Contributory pension scheme
• Life Assurance of three times your salary, for peace of mind for your loved ones
• Independent personal, workplace and financial advice from our Employee Assistance Programme

Closing Date: 23rd February 2026

N.B. We reserve the right to close the advert early if we receive a sufficient number of applications from candidates who meet the required skills and experience. We therefore encourage early applications.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

WWT is an equal opportunities employer and all applications will be considered solely on merit.

No agencies please.

This role will work as part of the Operations team to ensure that all Ogden Trust programmes are delivered to a high standard. The post holder will work with the Subject Knowledge for Physics Teaching (SKPT) team in particular to administer the SKPT programme in line with agreed systems and processes.

The Ogden Trust is a family charitable trust which supports the teaching and learning of physics. The Trust delivers professional development programmes for teachers of physics across England, supports schools and multi-academy trusts to improve their physics provision and works with universities to support highquality physics enrichment.

The role is responsible for managing programme applications and participation, as well as organising logistics of events and supporting the administrative processes of the programme. We are seeking someone with strong communication and problem solving skills, and basic skills in programme management.

Advert

Job Title: Head of IT Operations

Location: Remote

Salary: Up to £66000

Contract Type: Permanent - Full time

Hours: 35 hours per week

Reports to: DDaT Director

About The Children's Society

The Children's Society (TCS) is a national charity driven by a bold ambition: to build a country where children are free from disadvantage. Our work is grounded in compassion, innovation, and a commitment to lasting change.

The Role

We are seeking a Head of Technology and Operations to provide strategic and operational leadership of The Children's Society's IT operations, ensuring reliable, secure, and cost-effective services that enable colleagues to deliver impact for children and young people. The role owns management of the Managed Service Provider (MSP) and other providers, oversees IT Service Management (ITSM) and Service Desk operations, leads the Microsoft 365 digital workplace estate, and is responsible for the IT security of the organisation. The postholder is accountable for operational budgets, supplier performance, service quality, and the continual improvement of our digital workplace.

Key Responsibilities

-Operational leadership and service reliability

-Lead day-to-day IT operations across infrastructure, networks, end-user computing and platforms; ensure resilient, secure, user-centred services.

-Strengthen business continuity, disaster recovery and operational resilience; maintain risk registers and assurance evidence.

-ITSM / ITIL and Service Desk performance

-Own ITSM (ITIL v3/v4 aligned) processes: Incident, Request, Problem, Configuration/Asset, Knowledge and Major Incident; set standards, KPIs and SLAs.

-Direct Service Desk performance (multi-channel support, triage, knowledge-base health, CSAT/NPS).

-Supplier, contract and change governance

-Act as contract owner and executive lead for MSP and other technology suppliers: scope, commercials, renewals, performance management.

-Contribute to governance forums (e.g., CAB, Architecture/Standards) and provide leadership on technology risk and operational governance.

-Microsoft 365 tenant and digital workplace leadership

-Own Microsoft 365 tenant strategy, governance and roadmap across Entra ID, Intune, Exchange, SharePoint, Teams, OneDrive and Power Platform.

-Oversee platform health and controls including licensing (volume licensing administration), capacity, device posture and identity protection.

-Azure operational ownership and cloud governance

-Provide hands-on operational management of Microsoft Azure resources; ensure governance, access control and cost oversight, inc. associated services.

-Security leadership and compliance

-Support cyber risk management, vulnerability management, secure configuration baselines and collaboration with security operations.

-Ensure policies and controls align with regulatory obligations (e.g., UK GDPR).

-Financial ownership and cross-DDaT alignment

-Hold budget responsibility for technology operations (OpEx/CapEx).

-Work with other Heads across Digital, Data and Technology to align operating practices (support, requirements, DevOps, change).

About You

Technical & Professional

-Senior operational leadership of technology services in complex organisations; strong ITSM capability (ITIL v3/v4) and major incident leadership.

-Commercial acumen across contracts, SLAs, cost control and vendor negotiation, including MSP management and multi-supplier environments.

-Deep Microsoft 365 expertise including tenant governance (identity, endpoint, collaboration), Copilot and Power Platform; capability to translate features into value-led outcomes.

-Hands-on experience managing resources on the Microsoft Azure platform; understanding of cloud governance and (desirable) Azure services such as Purview.

-Information security principles, risk management, and regulatory obligations (e.g., UK GDPR); experience implementing network and application security controls.

-Broad IT knowledge across infrastructure, networking, desktops, OS and security.

-Microsoft licensing experience, including volume licensing models and administration.

-Proven delivery/oversight of complex technology and infrastructure projects; ability to evidence measurable service improvements.

Leadership & Communication

-Strong stakeholder management and influencing skills, able to engage senior leaders and align services to organisational priorities.

-People leadership: coaching, performance management and professional development; effective line management (including security leadership roles).

-Excellent written and verbal communication skills; able to explain complex technical risk and trade-offs clearly to non-technical audiences.

-Collaborative leadership style with a focus on standardisation, shared best practice, and continuous improvement through data-led management.

Safeguarding

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. All posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Closing Date

The closing date for applications is Friday 13th February. Interviews will be held on a date to be confirmed.

Prospectus is delighted to be supporting a national charity with their search for a new Operations Manager.
 
This role is available on a permanent contract and full-time basis. The salary for this role is between £40,000-£45,000, dependant on level of experience. This is a hybrid role, where you will attend the Central London office.
 
Within this Operations Manager role, you will lead the running of the charity’s day to day operations. You will oversee functions which include HR, governance, finance, and operational policies and processes.
 
You will oversee governance operations, supporting senior leadership executives and the Board to meet their legal responsibilities and keep policies and systems up to date. You will also provide secretariat/executive support, which will involve coordination of Board and Committee meetings.
 
To be successful in this role, you will be a proactive and detail-orientated person who has significant experience in a similar role or an Operations role. You will have knowledge of charity governance and Board secretariat experience. You will have strong organisation skills and ability to manage multiple projects.
 
You will be a strong communicator who has experience developing professional relationships with internal and external stakeholders. You will have excellent IT skills. You will have an enthusiasm for change, with the ability to apply innovative approaches to project and people management. You will have experience implementing digital processes or platforms. You’ll bring experience of improving processes/systems and making the most of available resources to strengthen day-to-day operations.
 
Desirably, you will have a professional qualification (e.g. finance, project management, and/or HR). You will have experience/knowledge of working across data protection, GDPR, and/or health and safety.
 
We are reviewing applications for this position on a rolling basis, so please submit your application as soon as possible, to ensure you do not miss out.
 
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.

We’re looking for an experienced and motivated Operations Manager to play a vital role at the heart of our organisation. This is a hands-on post that combines oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems.. Reporting to the Chief Executive  and working closely with the senior leadership team, you’ll ensure the smooth delivery of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through co-ordinating relationships with key external service providers in IT and HR. You’ll help ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.

We are taking rolling applications so please apply as soon as possible. To apply, please complete our application form.  The completed form is the only information we will use in consideration of your application, so please ensure that you complete it fully, with particular attention to your personal statement detailing how you meet the required specifications for the role.