16 Operation manager jobs in Birmingham, West Midlands

Director of Operations

Green Lane Masjid & Community Centre (GLMCC)

Ready to take on a new leadership challenge and help shape the future of GLMCC?

Since 1979, Green Lane Masjid & Community Centre (GLMCC) has been serving the community in Birmingham and beyond. From our masjid and Islamic education to youth work, welfare, outreach and international humanitarian work, our work is centred on people and the needs of our community.

Every week, thousands of people come through our doors. Some come to pray, others to learn, seek advice and knowledge, access welfare support or simply feel part of their community. Whatever brings them to Green Lane, serving our community is at the heart of what we do.

We are now seeking an experienced and strategically minded Director of Operations to play a pivotal role in strengthening the organisation's operational effectiveness, financial sustainability, people management and organisational development.

Working alongside the CEO, fellow Directors and Trustees, you will help ensure GLMCC has the leadership, resources, systems and infrastructure needed to deliver its mission and strategic priorities in line with its Islamic ethos and values.

This is an opportunity to:

• Provide strategic operational leadership, ensuring GLMCC's operations, services and resources are effectively managed, aligned with organisational priorities and equipped to support future growth and development.
• Lead key organisational functions, including operations, financial management and HR, strengthening organisational capability, effective management and a positive, values-led working culture.
• Strengthen financial management and sustainability, leading financial planning, budgeting, forecasting, financial controls and reporting to ensure responsible stewardship and effective use of charitable resources.
• Oversee our facilities and operations, ensuring our Grade II listed building and facilities are safe, compliant, well-maintained and fit for purpose, supporting the organisation's diverse activities and services.
• Drive organisational improvement and accountability, strengthening systems, processes, performance management, risk oversight and governance to improve organisational effectiveness and service delivery.
• Work collaboratively with fellow Directors and Trustees, providing strategic advice, professional leadership and effective oversight to support the delivery of GLMCC's charitable objectives and long-term priorities.

About you

You will be an accomplished senior operational or corporate services leader, with a proven track record of leading complex organisational functions, managing substantial budgets and developing effective teams.

You will bring strong financial and organisational acumen, a sound understanding of UK employment law, charity governance, financial compliance and risk management, alongside the ability to think strategically, challenge constructively and drive continuous improvement.

You will also have strong Islamic character, values and a genuine commitment to GLMCC's religious ethos and charitable mission.

If you have the experience, leadership capability and ambition to make a meaningful contribution to an organisation serving thousands of people every week, we would love to hear from you.