Job Title: Operations Manager (Lead on Health and Social Care delivery)

Contract: Permanent

Hours: Full time- 35 hours a week

Location:Nottingham, Derby, Leicester, Birmingham, Stoke, Burnley, Leeds, Liverpool, Norwich, Luton, Essex, Southampton, or London

We have a fantastic opportunity to join a dynamic team with specific responsibility for delivery of our NHS contract supporting local Young People into employability. We are especially interested to hear from those that have experience or knowledge of the Healthcare Sector and employability progression routes for young people.

This is a superb opportunity to work with us on an exciting new area of work and help us really make a difference to the lives of local young people.

We are looking for a total of 6 Operations Managers to join our management team based in 6 locations. You will join a team to help deliver our ambitious plans to provide the very best support to young people across the UK within the Health and Social care sector. You will be responsible for the line management of a team of executives who work directly with our young people, partners and volunteer colleagues.

We have an ambition to become the very best organisation within the sector. You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the region.  You will effectively manage those areas of operations assigned to you and support and develop our executives to do their best work.

You will collaborate with a wide range of stakeholders (internal and external) and ensure that our delivery plans are achieved, and the quality and impact is high. You will need to manage key partnerships alongside developing new relationships with organisations who can offer engaging and inspiring opportunities to our young people. 

You will be responsible for the accurate planning, phasing and resourcing of our delivery, you will effectively manage budgets and support the effective delivery of funding contracts. You will work alongside fundraising colleagues with the development of bids, reporting and attending meetings and events.

To learn more about the role please visit our website

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Job Title: Operations Executive

Contract: Permanent

Hours: Full time- 35 hours a week

Location: Birmingham, Stoke, Nottingham, Derby, Leicester, Norwich or Luton

As an Operations Executive, you will work directly with young people, volunteers, and partners to deliver programmes and activities to support and encourage young people to live, learn and earn!

We are looking for individuals who engage in challenges with optimism and resilience. People who are adaptive, flexible, and ready to embrace change and innovation.
Ideally have experience in one of the below areas:

• Youth Work
• Health & Care Sector
• Employability / Self Employment Sector
• Managing Partner Organisations and Volunteers
   

You will be a natural and effective communicator, passionate about delivering excellent customer service and making the right decision for young people.  Working as part of a team within a defined geographical area, you will work with clear objectives to ‘connect’, ‘progress’ and help ‘transform’ the lives of young people who need us most.  You will be passionate about delivering excellent customer service and making the right decision for young people.  You will thrive in both teamwork and autonomous settings.

Delivery teams help young people by:

• Ensuring young people who need us the most are recruited and engaged
• Supporting young people into successful employment outcomes
• Ensuring every young person ‘progressed’ has an action plan with an appropriate pathway of support
• Recruitment and management of trusted partners who refer to and/or deliver our services
• The recruitment and management of volunteers to support and deliver our services

To learn more about the role please visit our website

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

Would you like to join a growing, pioneering and multi-award winning company who are actively improving children’s lives? You will take ownership of the whole recruitment process including, but not limited to:

• creating recruitment marketing material

• ensuring a smooth and efficient candidate experience

• successfully onboarding new employees

• ultimately finding the best people to help some of the most vulnerable children in the UK.

You will be at the forefront of growing and shaping the business, being involved key business meetings and part of the senior leadership team.

You’ll have experience of successfully filling entry-level positions with high quality candidates. Ideally you will have experience of national recruitment, but this is not a necessity.

You’ll also need to be adaptable - no two days are ever the same, things move very fast and are constantly changing.

You’ll work with a bunch of people who are down to earth (the door is always open), mission driven and don’t take ourselves too seriously.

If you are looking for that next challenge, the opportunity to make your mark, to develop and push to the next level, this would be perfect for you.

Who are we?

Evolve is a social enterprise that is pioneering ways of improving life outcomes for our next generation. Through our team of qualified Health Mentors and our range of innovative programmes, we help children to succeed and achieve their potential by delivering multiple and simultaneous benefits at the upstream, preventative level. We very often work with those children and young people who have seriously challenging lives, including those who suffer from early childhood trauma. By being an embedded part of the support network in schools, we build vital relationships with the children and young people we work with who gain the inspiration to build healthier, happier and more productive lives.

Facts and Figures

• Salary - £22,000 - £25,000 per annum

• Holidays - 25 days + Bank Holidays

• Location: Birmingham, although other locations might be considered for the right candidate.

• Access to own transport is needed

• Flexibility to travel across the UK as required - This is a key part of the role.

Awards (Just some of them)

• National Mentoring Awards - 2019 - Multiple Winners

• Spring Impact - Scale Accelerator Award - 2019

• UnLtd Pioneers Awards - Top 4 Social Enterprises capable of moving national statistics - 2018

• Health and Wellbeing Award - 2017 - Royal Society for Public Health

Registered Manager - Children’s Home

We have a fantastic opportunity to join St Christopher's fellowship as our new Registered Manager for our children’s home in Great Barr, a 5 bed Home. You will lead and support a professional team of staff committed to transforming young lives and creating positive outcomes.

About Us

St Christopher's is an established children’s charity that has provided care for vulnerable children and young people for almost 150 years.  We provide fostering, children's homes and a range of innovative housing and support services across London, Bedfordshire, West Midlands and the Isle of Man.

We really care about children and young people, placing them at the centre of everything we do. We ask young people what they think and involve them in decision making, from helping to shape new services to interviewing new members of staff.  Our social pedagogic approach is our core philosophy of care.  Put simply this is a holistic approach for building positive relationships with young people to bring out their inner “diamond”.

The successful candidate will have

• Level 3 Diploma in Residential Childcare and, be either working towards or be prepared to undertake Level 5 Diploma in Leadership and Management for Residential Childcare.
• Prior experience in residential children’s homes, including at least a year with staff management responsibility.
• A passion for achieving the best possible outcomes for young people.
• Excellent leadership and staff management abilities.
• Exceptional communication and interpersonal skills.
• The ability to deliver at least ‘good’ in the home’s Ofsted inspection.
• Sound business awareness and a flair for promoting the service.
• Flexibility, drive and resilience.

This role will involve some shift work plus some on call duties in the evening and at weekends.

In return we offer

• Salary £33,292.80 per annum
• A friendly working environment, a fun, open and honest culture.
• 25 days holiday rising to 27 days after 3 years’ service, plus Bank Holidays, pro-rata.
• 5 % employer pension contribution, Enhanced Maternity and Company Sick Scheme.
• BUPA Employee Assistance Programme, offering counselling, financial advice and legal support.
• Interest-free season ticket loan, cycle to work scheme.
• Discount shopping scheme at hundreds of retailers across the UK.
• Discretionary Funded Training Programs.
• Employee Awards based on performance and length of service.

Recruitment Process

At St Christopher’s we are committed to the safeguarding of all children and young people in our care. During the recruitment process you will be expected to complete an online application form to ensure we capture essential information to meet legislation, best practice and vetting requirements.

Applicants will ideally already be on the DBS Update Service; if this is not the case St Christopher's will carry out a DBS (police) check prior to starting.

For the full Job Description for this role and more detail about what will be required, please visit our website.

Your on-line application must include a supporting statement addressing the criteria given in the Person Specification.

Closing date: 8th December 2019

Interview date: 11th December 2019

Please bear in mind that applications will be reviewed on a rolling basis.

St Christopher’s is committed to equal opportunities and welcomes applications from all sections of the community as well as applications from candidates with care experience or experience of being a care leaver.

Housing and Support Manager
Birmingham, West Midlands (office/field based, with travel throughout the West Midlands)

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

We are currently looking for a Housing and Support Manager to lead our West Midlands Housing and Support Team.

Your Rewards

- £28,000 - £30,000 per annum (dependent upon qualifications/experience)
- Expenses paid
- Phone and laptop
- Paid company sick leave
- Company pension after probation period
- 20 days’ holiday + Bank Holidays

If you have supported housing operations management experience and a track record of income and rent management, this is the ideal role in which to consolidate your experience and drive forward your career.

This is an amazing time to join us as we invest in our infrastructure to reflect our vision of the future, including new corporate offices in Birmingham and Bristol. You’ll have the chance to make a huge impact on our operations across the West Midlands and enhance the services that we offer.

So, if you are ready for a new challenge in supported housing and are eager to give back to people across the West Midlands, this is the role you’ve been waiting for.

Your Role

As the Housing and Support Manager, you will be tasked with leading a team of 10-15 staff in the delivery of tenant housing and support operations across Birmingham and Wolverhampton.

You will manage both the contracts and performance for our tenanted housing and support operations, ensuring all legal requirements are met and we increase tenant empowerment whilst maximising rental income.

Your role will also involve:

- Growing our stakeholder network
- Enhancing existing relationships
- Representing our organisation at forums and within networks to build our profile
- Managing relationships with landlords
- Securing new landlord partnerships
- Developing working practices to increase efficiencies
- Growing skills within your team and promoting an environment of continuous improvement
- Managing property and housing maintenance and care-taking services
- Preparing new rent schemes and annual changes

About You

To be considered as the Housing and Support Manager, you will need:

- Experience of working in supported housing management operations
- Experience of income collection, budget management and rent setting
- Proven experience of line managing and developing staff, including against clear performance targets
- Knowledge of housing management and housing-related support, including statutory and social requirements relating to newly arrived refugees
- A management qualification at Level 3 (at a minimum) or demonstrable equivalent experience

Knowledge of local job markets and the recruitment sector in the West Midlands including potential delivery partners would be beneficial to your application. Experience of developing and contributing to successful partnerships in the public, private and/or voluntary sector (at project lead level or above) would also be an advantage.

A Housing Management-related qualification at Level 3 or equivalent would be equally desirable, as would a full, clean driving licence and a vehicle that is insured for business use.

Other organisations may call this role Housing Team Manager, Supported Housing Manager, Housing Support Manager, Community Housing Manager, Housing Operations Manager, or Housing & Care Manager.

Webrecruit and ACH (Ashley Community Housing) are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you are ready to take your next step as our Housing and Support Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Are you dynamic and resourceful, and motivated by helping others to help themselves?

We have an exciting opportunity to open and develop a new telephone service.

Support Through Court is an independent charity providing practical and emotional support to people facing the court process without lawyers. Most people are unfamiliar with - and may be frightened of - the courts, and many are in danger of losing their homes, children or livelihoods.

This highly regarded, energetic and friendly charity, is seeking a Service Manager to develop a new phoneline service.

Reporting to the Regional Manager, South, you will be responsible for recruiting, training and supporting volunteers, promoting the service, facilitating day-to-day operations, building and sustaining relationships with key contacts and contributing to an ambitious fundraising target.  

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience. 

For an informal discussion about the role, call Charlotte at the Birmingham office.

Applicants should apply with a CV and a covering letter explaining persuasively why we should offer you the post. It is important that your letter should provide evidence of the criteria detailed in the person specification.

Closing date: Wednesday 18th December at 12pm

Interviews are expected to be held during the week beginning 6th January 2020

Location: Any Crisis Skylight – Birmingham B9, Brent NW10, Coventry CV1, Croydon CR0, Edinburgh EH8, London E1, Liverpool L1, Newcastle Upon Tyne NE1, Oxford OX1, South Yorkshire S63, South Wales SA1.

About us

Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

About the role

As Client Information Systems Consultant, you will help to support and further develop our newly introduced case management system MAPS (Member Achievement and Progression System). MAPS is built on MS Dynamics 365 and SharePoint, and uses Power BI as a reporting tool. MAPS enables our staff to fully support the homeless people they work with while also providing data for service management and research.

Your role will be to provide support to our 400+ users in our 11 Skylight Centres around the UK and to continue to develop the solution in line with their requirements and the evolving needs of Crisis as an organisation. You will be developing and implementing new customisations in Dynamics 365 and also developing reporting solutions and dashboards using Power BI. When new functionality is developed you will be involved in delivering training to end-users.

The role can be based in any of our 11 Skylight Centres around the UK and will require some travel to all 11 Skylight Centres and occasional overnight stays.

About you

To be successful in this role you will have:
· demonstrable experience of developing solutions in Dynamics 365 and Power BI
· strong knowledge of MS Office and SharePoint
· experience of working in a cloud-based environment
· ability to communicate with many different types of audience
· the ability to manage your own time

Above all this, you will share our organisational values, which are central to all that we do.

Benefits

As a member of the team you will have access to a wide range of employee benefits including:

· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply

To apply, please complete the online application form by clicking 'Apply Now'. In your application please provide answers to points 1, 2, 3, 4 and 7 from the person specification.
 

Closing date: 10 December 2019 (11.59pm)
Interview date: w/c 13 January 2020

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Registered Charity Numbers: E&W1082947, SC040094

Do you have a heart for serving Jesus in a community setting?  We’re looking for a Bar and Events Manager to join our team at Rowheath Pavilion, Bournville, Birmingham.

Who we are

Rowheath Pavilion is part of the George Cadbury legacy, and is the heart of the Bournville community, set in its own park and playing fields.

The community café and bar provide opportunities to serve and engage with different parts of the local community. The Terrace Room is a popular venue for weddings and parties. Rowheath Pavilion also hosts its own events, including Street Food Fridays, ale and food festivals, community days and our popular fireworks event.  The playing fields are home to a number of football clubs, a rugby club and running club.

Trinity Christian Centre, a charity set up by Rowheath Pavilion Church, runs Rowheath Pavilion on behalf of the Church for the benefit of the whole community.  We serve the community as we follow Jesus.

The role

This is a new position: we’re looking for someone who is an excellent team player, able to work with the existing events team to deliver our food and drinks events, as well as manage our community bar and front of house for weddings and parties. It would help to love sport as well.

The person

The role requires someone with excellent people skills, who is hard-working and tenacious, has the ability to work on their own initiative, can think on their feet, with excellent organisation, financial and time management skills and who thrives in a busy yet small team environment. Bar and events management experience would be an advantage. Passion to serve the local community is essential.

There is an occupational requirement attached to this job for the successful candidate to be Christian and able to uphold our Christian values serving the community in God’s love

This award-winning education organisation supports educators at every stage to keep getting better with the aim of ensuring that children from all backgrounds, including the most disadvantaged, are given the opportunity to thrive. An organisation that truly understands the impact it has on the communities and individuals it works with, the charity is recruiting for an Area Director, Partnerships, to lead on delivering regional acquisition targets, account manage senior stakeholders and lead an outstanding regional sales team.

The post holder can be based within the Birmingham or Manchester, or home-based.

Key responsibilities within the role will include:

• Develop and deliver the area plan in line with national strategy to achieve regional and national sales targets
• Lead, inspire and motivate staff to achieve results, providing for the development needs of staff within the team
• Work as a member of the SRMT to give strategic input to the overall regional operation
• Monitor area performance and provide regular reports and forecasts to the Regional Director on pipeline activity, movement and results against target
• Account manager key relationships with senior stakeholders, and lead on selected national accounts
• Develop collaborative partnerships with key strategic partners and alliances including local authorities and Masters of Teaching; as well as opportunity areas and school's groups to achieve recruitment targets
• Represent the organisation at conferences, events, and networking meetings including delivering presentations and workshops
• Work in partnership with the Business Development Team to design and develop bespoke solutions to needs presented by accounts in the region

The successful applicant will have the following skills and experience:

• A commitment to education, the non-profit sector, and raising the aspirations and achievements of all children
• Experience of meeting ambitious and demanding sales targets in a previous role and of effectively managing a sales pipeline
• Experience of developing strategy and leading complex operations in a previous role
• Experience of successfully developing and leveraging external stakeholder relationships
• Experience of building relationships with a range of internal stakeholders, and working to align varied, often competing, interests
• Knowledge of the education sector, national influencers, advocates and key stakeholders
• Experience of successfully facilitating and driving change and of designing and delivering training
• Experience of leading, motivating and developing others
• Strong written and verbal communication skills

This is an amazing opportunity to work for an organisation making genuine strides in ensuring that a high standard of education is delivered to all children regardless of their background. If you have experience of building partnerships within the education system, of leading and developing a team, and a passion for equality of education we'd love to hear from you.

If you'd like to be considered for this role please send your CV to or [email protected] or call on 020 7939 7448 to have an initial chat about the position.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), race, religion or belief, gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Please note, due to the number of applications we receive we aren't always able to respond to unsuccessful candidates.

Britain Yearly Meeting is setting up a Britain-wide network of local development teams to support Quaker communities. Over the next three to five years, we will be placing workers within reach of every Quaker community in Britain – a key part of our plans to reinvigorate Quakerism and to help Quaker communities thrive.

The Local Development Team Leader will manage the existing local development team of four people currently working alongside Quaker communities. During 2020, you and another Team Leader will oversee four new Local Development Workers in new areas. You will participate in the strategic growth of local development work, helping to identify and meet needs, in collaboration with Friends and with our partner organisation, Woodbrooke.

We’re looking for someone who is excited by what spirit-led growth might mean in a faith context. You will have experience of building and managing dispersed teams, and of reshaping work to better meet the needs of beneficiaries. You will be able to empower team members, enabling visionary and creative responses to trends and growth points. You will also have experience of monitoring and evaluating community-led programmes. As the programme develops, there may be opportunities to deliver some development work, or to take the strategic lead on a particular support theme.

This is a full-time (35 hours per week) post, with frequent weekend and evening work and the option to discuss 28 or 31½ hours per week.

Alongside the opportunity to transform the experience of Quakers across Britain, we offer a generous benefits package.

For details of how to apply, please visit our website via the 'apply' button.

Closing date: 9.00am on Monday 9 December 2019
Interview date: Wednesday 8 and Thursday 9 January 2020 at Woodbrooke

Britain Yearly Meeting is committed to safeguarding children and adults at risk and expect all our staff and volunteers to share and uphold this commitment.

Quakers have a faith commitment to equality and encourage and welcome applications for posts from all sections of society. You do not have to be a Quaker to apply for this post, but we expect you to uphold the values of our organisation.

Britain Yearly Meeting is committed to equality in all its employment practice.

Cranstoun are excited to be working with the West Midlands Police Crime and Commissioner to bring a new Arrest Referral Service to the custody suites of West Midlands Police offering drug and alcohol using offenders the opportunity to break the cycle of substance related crime.

We are looking for a number of Team Leaders to lead our teams in Coventry, Sandwell and Wolverhampton. Can you motivate staff and service users, can you ensure your team delivers the best possible service, do you have experience of supervising staff? Then this may be the role for you.

You will form part of and lead a small team within the custody suites as well as the wider management team across the force area. Providing supervision, leadership and direction to staff you will ensure service users coming into custody are given the best possible chance of addressing their substance use issues and offending behaviour.

You will work alongside community treatment providers to maintain a positive working relationship as well as West Midlands Police officers and staff to raise awareness of the new service.

You will be responsible for delivering all elements of substance misuse work including, case management, needle exchange, naloxone and assertive engagement as well as other associated duties. You need to have an understanding of the issues faced by drug and alcohol users who commit crime and be dedicated to delivering a service that supports these individuals to address their lifestyle choices.

All roles within this service are subject to enhanced DBS checks and West Midlands Police vetting. Please ensure all previous offences are listed within your application form with as much detail as possible.

The role is for 35 hours per week covering a range of shifts between 7am and 10pm, Monday to Friday and 8am to 4pm Saturday and Sunday.

Typical shifts include: 7am – 3pm / 10am - 6pm / 2pm – 10pm. The role is based within the custody suites of West Midlands Police (Coventry, Sandwell, Wolverhampton)

School Partner - National School Breakfast Programme
Home Based (with extensive travel across the West Midlands, Staffordshire, Warwickshire, Shropshire, Herefordshire, Worcestershire and Gloucestershire)

About Us

We are Family Action, a national charity committed to building stronger families and brighter lives by delivering innovative and effective services and support that reaches out to many of the UK’s most vulnerable people.

We are very excited to be delivering the largest ever national roll-out of a school breakfast programme, based on the successful model developed by our delivery partner, Magic Breakfast. This programme will work with schools across the country to develop healthy breakfasts, so no child starts the school day too hungry to learn.

We are now seeking a School Partner to join us, working 29.4 – 37 hours per week, during term time only. This role is a fixed-term contract until 31st July 2020.

The Benefits

- Salary of £27,574 – £29,477 + £480 homeworking allowance per annum pro rata
- Pension scheme
- A full induction and ongoing quality training
- Employee assistance programme
- Eyecare vouchers
- 25 days’ holiday pro rata

This is a fantastic opportunity to make a positive, lasting difference and ensure that thousands of hungry schoolchildren have access to a healthy and nutritious breakfast.

We’re a forward-thinking, people-focused organisation that operates with mutual respect. We strive for excellence in all we do and support each other to perform to the best of our ability. If you think you’d succeed in this open environment, this is the role for you.

Your Role

As a School Partner, you will facilitate the delivery of the National School Breakfast Programme across the West Midlands, Staffordshire, Warwickshire, Shropshire, Herefordshire, Worcestershire and Gloucestershire.

Working in close partnership with your team of School Partners and Team Manager, Regional Managers and colleagues across Family Action and Magic Breakfast, you will be responsible for supporting schools in the delivery and sustainability of their breakfast programme.

About You

To join us as a School Partner, you will need:

- Experience of working in an educational setting or in partnership with schools or other educational providers
- Knowledge of how schools operate
- Experience of being the first point of contact and providing high quality support
- Experience of working remotely, across a wide geographical area with a wide range of stakeholders
- Demonstrable experience of influencing, negotiating and presenting the case for change
- An awareness/understanding of the importance of child health and nutrition
- A full driving licence and access to your own vehicle

A degree level qualification or relevant professional qualification would be beneficial.

Other companies may call this role Education Project Team Leader, School Engagement Officer, Senior Project Co-ordinator, Project Delivery Officer, Project Team Leader, Programme Supervisor or Senior Programme Co-ordinator.

The working hours for this role are 29.4 – 37 hours per week, during term time only. You’ll be required to work flexibly to support the success of the programme, which may include working at breakfast time multiple times per week.

The closing date for applications is the 8th December 2019.

Webrecruit and Family Action are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you want to make a difference as a School Partner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Purpose of the Job:

• To provide professional and effective OISC regulated casework as well as advice, guidance and support to a broad range of RMC’s service users.
• To assist/support the team and the management to meet the needs of the beneficiaries and achieve targets.
• To support and supervise colleagues on a lower level of OISC regulation and designated volunteers.
• To deliver presentations and represent RMC at meetings/events when required by management.
• To take responsibility of projects related to the job

Principal Tasks

Working within the team

• To ensure the requirements of OISC are respected and met during the delivery of immigration related advice and casework.
• To assist the senior colleagues and managers in order to drive efficiency, quality, systems improvement and target achievement.
• To supervise and/or manage colleagues on a lower level of OISC regulation and designated volunteers.

 Casework and advice

• To offer advice, advocacy and support to service users with various aspects related to their welfare as requested by the management of RMC and funders’ requirements.
• To deliver the appropriate level of casework either independently or under supervision depending on the level of OISC registration.
• To maintain confidentiality in all dealings with service users and ensure their needs are met in a satisfactory and sensitive manner.
• To provide appropriate support and mentoring to any volunteers that are under your supervision.
• To be responsible for the day to day delivery of specific projects if requested by the Operations Manager–this is flexible and could change depending on the nature of funding.
• To represent RMC at external meetings and events when required by senior colleagues. 
• To maintain effective working relationships with partners and stakeholders.

This is a great entry level role in our Programmes Division. We’re recruiting for a self-starter who is passionate about customer service to support participants on our programmes to have the best experience.

Working with participants across numerous programmes, you will be supporting educators in schools to keep getting better, ensuring every child can thrive, no matter what their background. 

The ideal candidate will possess the following qualities:

• A strong commitment to helping educators serving children from disadvantaged backgrounds to keep getting better.
• A good understanding of customer service delivery and best practice
• Good organisation, planning and prioritisation skills with attention to detail
• Good communication skills (written and oral)
• Ability to use own initiative to respond positively to change and/ or to challenging situations with a desire to seek solutions and make improvements
• Strong team player with the ability to work independently and seek advice where required

Our offer

We are happy to be able to offer you:

• Agile working - a dynamic and flexible internal culture that gives employees control over the way they work and supports wellbeing
• A competitive annual leave entitlement of 25 days, plus bank holidays
• A generous employer pension contribution of 11% (10% pension plus 1% NI rebate)
• Competitive salaries rates and life assurance
• Access to an interest free season ticket and bike loans, as well as eyecare vouchers
• An Employee Assistance Programme (EAP) which provides confidential support for employees on personal or work-related matters.
• A robust learning and development offer that ensures your continuous professional development

How to apply

To apply for any of our vacancies or for any questions or queries please visit our website. 

Equality and diversity matters to us. If you think you’d be suited to one of our roles we’d love to hear from you regardless of age, disability status, ethnicity, gender, religion or sexuality. 

Unfortunately, due to the number of applications we receive at this stage we will not be able to contact unsuccessful applicants.

We are committed to the safeguarding of children and the most vulnerable in our society and, as such, we are unable to employ individuals with relevant convictions, including the following: a conviction for an offence involving violence or dishonesty, of a sexual nature or against minors, or for any other offence that is relevant to the nature of the services provided by our organisation. 

As an employer, we have a responsibility to prevent illegal working in the UK by ensuring that our employees have the right to work in the UK. Therefore, as part of the recruitment process to verify your eligibility you will be required to produce relevant documentation.