Background

Our mission is simple: to get refugees cycling! We are a community of refugees, cyclists, mechanics and volunteers. We collect donations of second-hand bikes, fix them together at our workshop, and then donate them to asylum seeking refugees. We have donated nearly 6,500 bikes to date.

We are also a social enterprise and so a proportion of the bikes that we receive are sold to the public through our online shop to generate income for the charity and ensure our long-term sustainability.

The Bike Project is going through a significant period of growth as we address increased demand for our services and our social enterprise.  Based in the West Midlands, the post reports to the Head of Operations and this full time position is required to support the wider team in Birmingham and London. We are looking for someone who is ambitious about our charitable mission and will sustain our commitment to support refugees throughout the UK.

What it is like to work here

The Bike Project is a fun, interesting and supportive place for you to grow and professionally develop in the charity and social enterprise sectors. Your role will have a high level of autonomy and opportunity for professional development as you will help shape the future of the organisation.

We particularly encourage applications from women, disabled, and Black, Asian and Minority Ethnic (BAME) candidates, and those who have personal experience of being a refugee. The Bike Project is a Living Wage accredited employer.

Job purpose

Based in the West Midlands, this role is a crucial part of the operations team, that supports the Birmingham and London operations. You will be responsible for managing a variety of tasks across all business functions. The post-holder will be expected to maintain a good working knowledge of The Bike Project’s programmes, products and policies and maintain and develop good working relationships with a variety of internal and external stakeholders.

Duties and responsibilities

• Provide high quality support to the people we work with, including the resolution and closure of complex queries with minimal supervision.
• Maintain and develop good working relationships with a variety of stakeholders in the local region including volunteers, suppliers, supporters, referral partners, customers and beneficiaries.
• Coordinate vehicle logistics and driver schedules within the local region for movements of bikes and stock.
• Coordinate and support the day to day operations of the social enterprise and charity, including but not limited to:
  • Resolving incoming phone calls and email enquiries
  • Management of IT and telephone infrastructure
  • Management of utilities and supplier contracts
  • Arranging and overseeing general maintenance of sites
  • Ordering of general supplies and post handling
  • Maintenance of security, fire, health and safety equipment
  • Implementation of fire, health and safety recommendations
• Assist with regular inventory audits and stock management tasks in the WM workshop.
• Handle personal information of the people we work with and ensure the CRM system (salesforce) and other filing systems are followed.
• Conduct all duties in a manner that is non-judgmental.
• Performing any other reasonable duties on an ad hoc basis as required by the charity.

Qualifications, Knowledge and Experience

• Minimum of 2 years’ experience in a business support, administration or operations role preferably within the retail or charity sectors.
• Knowledge or experience of the refugee process in the UK, and a passion and enthusiasm for making a difference to the lives of refugees.
• Excellent English language skills (both written and oral) are essential for this role. Additional language skills (preferably Arabic, Farsi, Turkish, Tigrigna French or Amharic) will be considered beneficial.
• High level of organizational skills with exceptional attention to detail and a thorough and systematic approach to diagnosing and solving problems.
• Demonstrated ability to prioritise and manage own workload and work to objectives within a strategic framework.
• Experience of managing external stakeholders and a demonstrated ability to cultivate and maintain good working relationships.
• Excellent interpersonal awareness and communication skills, patience and a demonstrated ability to listen and understand the needs of others.
• Experience of working or volunteering within a charitable organization is beneficial.
• An ability to conduct all duties in a manner that is non-judgmental and respects differences.
• An advocate for cycling who shares The Bike Project’s values and ethos, and is committed to The Bike Project’s vision.

Working conditions

This job is entirely remote working at present, however, our local Birmingham workshop is open. Our shared office space is currently closed but we are committed to provide office amenity on a needs basis as soon as it is safe to do so.

This role will include working from time to time with vulnerable people in sometimes challenging situations, as such, a DBS basic disclosure will be required. Some travel to our head office in London may be required from time to time.

Physical requirements

None.

Direct reports

Volunteers.

Application Process

All candidates must meet the person specification and have the right to work in the UK. To apply for the role please upload a CV and covering letter (no longer than one page in length) that addresses the following:

• Give an example of a time when you demonstrated your organisational skills
• Give an example of challenge that shows the way you approach problem solving
• Tell us why you are interested in the refugee sector and any barriers or discrimination you have had to overcome in your own life
• Tell us how you heard about this job opportunity

The closing date for applications is 6th August. Interviews will be held remotely w/c 10th August 2020.

Please direct all enquiries to Nicola Hill, Head of Operations

Age UK's vision is to make the UK a great place to grow older. We do this by inspiring, supporting and enabling in a number of ways.

We are actively recruiting for a Services Manager to lead, manage and develop a selection of the charitable services. You will be an active member of the Management Team and will contribute towards the strategic development and operational management of all services. 

You will: 

• Manage multiple services including delivery of statutory authority contracts 

• Manage, lead and develop the staff teams working within the services 

• Ensure service delivery is in line with the agreed strategic plans 

• Proactively promote and market services 

• Manage the charitable services with a high level of customer focus 

• Drive a high quality and performing culture, responsive to the needs of the charity. 

• Develop and maintain effective working relationships with key stakeholders 

• Prepare and manage budgets for each service area 

• Develop expertise and an innovative and entrepreneurial approach to the effective delivery of high quality services 

Skills and Experience: 

• Evidence continuous professional development 

• Experience of managing, leading and inspiring diverse multi-functional teams 

• Experience of developing and leading a strong performance and outcome focussed culture 

• A proven track record of successfully developing high quality, cross sector partnerships with a wide range of stakeholders 

• Experiences of successfully developing and leading a strong performance and outcome focussed culture 

• A detailed working knowledge of either social care or the health care services 

• Ability to analyse and present complex information. 

• Ability to build effective teams and relationships and achieve results through others by leading, inspiring and motivating others 

• Excellent communications skills 

• Team focussed approach 

What we offer in return: 

• 27 days holiday plus Bank Holidays 

• Pension: 3% employer contribution 

Further information regarding this post is available via our website.

Download an application pack from our website and return your completed application via email to that detailed in the Services Manager Recruitment Pack.

If you would like an informal discussion about the role, please contact Jo Judges - email provided in the Services Manager Recruitment Pack. 

Additional Information: 

Age UK Coventry & Warwickshire is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the essential criteria.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment. 

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept CVs whether attached with an application or sent speculatively, from individuals or recruitment agencies nor accept the fees associated with them. Please complete an application form as detailed in the job advertisement. 

Job Purpose: To work as part of the Management Team with specific responsibility for managing the Solihull outreach services, including Floating Support, Community Outreach and MARAC IDVA. To support and supervise a staff team in the development and delivery of high quality community based services for women and children who have experienced domestic violence.

Responsible to: The Operations Manager Project Management:

Project Management:

• To identify service needs and inform the Operations Manager as appropriate • To ensure that services comply with funders’ criteria and with agreed quality standards • To develop and maintain appropriate fire safety and health and safety systems that comply with current legislation • To act as the designated lead on safeguarding of children and vulnerable adults for the Solihull outreach services • To monitor and evaluate the service, via various methods including feedback from service users and by producing statistical information • To prepare quarterly reports for the Chief Executive Officer • To be responsible for ensuring that returns are forwarded to funders as appropriate. • To ensure that monitoring systems are maintained and used by staff • To ensure that Birmingham & Solihull Women’s Aid (BSWA) administrative and financial systems are maintained across the service • To ensure that adequate records are kept for all service users

Development:

• To develop the services to meet the needs of the service users • To develop a work plan for the services • To work with the Chief Executive Officer and Management Board to develop, agree and implement a fundraising strategy • To develop and ensure the implementation of appropriate policies and procedures with the management team • To develop links with outside agencies and attend relevant fora and meetings in order to enhance the work of BSWA • To work with the management team in the development of BSWA • To participate in the development of Strategic and Annual plans for the organisation

Staff Management:

• To offer line management, support, case reviews and annual reviews and plans for the staff team Page 2 of 3 • To assist in the recruitment and selection of staff • To work with management team to devise and run induction programmes • To ensure that staff are aware of and follow policies and procedures • To ensure that staff receive appropriate training within budgetary constraints • To facilitate team meetings and ensure that they are recorded • To ensure that staff provide adequate support and supervision for volunteers and that they are integrated into the team 

Communication:

• To ensure that all staff team members are aware of any matters that are relevant to the welfare and security of the refuges, staff, volunteers and service users by: a) Maintaining BSWA communication records b) Following safety procedures c) Attending team and organisational meetings • To attend in-house training • To attend support and supervision sessions with your line manager • To develop a professional working relationship with external agencies • To contribute towards your project’s quarterly Management Board report.

Financial Management:

• To work with the operations manager to develop a project budget • To ensure that appropriate finance systems are maintained and that staff are aware of and follow finance systems • To ensure that the services run within budgetary constraints • To keep the Chief Executive Officer informed of the financial needs of the projects

Support Work:

• To ensure that an Individual Support Plan is produced for each service user, in conjunction with the service user, and reviewed on a regular basis • To ensure that individual needs of women and children are identified and to ensure that these needs are met by using both in-house resources and external agencies • To ensure that appropriate methods of communication with service users are developed and implemented • To maintain the confidentiality of the women and children using the service • To ensure that safeguarding issues in relation to service users are identified and dealt with in line with relevant policies. • To ensure that information for service users is developed and kept up-to-date • To develop and maintain appropriate referral systems • To ensure that services to women and children meet statutory requirements

Training:

• To identify and attend training relevant to the post • To work alongside colleagues to organise in-house training and information sessions on a range of issues for service users • To raise awareness of domestic violence and of BSWA services

General:

• To maintain confidentiality in all matters relating to the organisation • To work within BSWA’s framework for equal opportunities and anti-discriminatory practice and to offer an equal service to all women and children regardless of age, class, culture, language, race, religion and sexual orientation • To maintain an awareness of the issues surrounding domestic violence on a national and local level with a particular reference to those of relevance to child work • To ensure the efficient use of resources at all times • To work within BSWA policies and procedures and demonstrate a commitment to the values and ethos of BSWA • To undertake any other duties required by BSWA, which may arise incidentally, develop, or be assigned commensurate with the post

As Regional Manager you will represent, manage and co-ordinate FoodCycle for your allocated regional Projects. Our Projects are spaces where volunteers are empowered to run their own community meals using surplus food. You will manage local relationships with supermarkets, volunteer recruitment channels and venues to enable this to happen, help get us back up and running after pauses in service due to COVID-19, and ensure all policies and procedures are adherd to. You will continually be looking to increase our impact by working towards targets of increased meals served to our guests, expanding our existing Projects and setting up new ones within the West Midlands. An excellent communicator, you will manage the volunteers at each Project ensuring they are trained, supported and on-message with FoodCycle strategy, ensuring that volunteers are confident enough to self-organise and make a success of their Projects. 

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

The role is responsible for the development and delivery of wellbeing services that support people to live well in and around their homes and community. It will be responsible for developing and expanding the Listen and Connect telephone support and befriending service and will lead on working closely with health and social care colleagues, including internal staff, to develop programmes and services that support people to improve their wellbeing. The role will develop the portfolio of work in the fields of telephone support services, mental health, isolation and working with vulnerable adults to ensure that they are supported and connected. The Listen and Connect service has been developed in response to the levels of isolation and loneliness experienced as a result of COVID-19. It provides people with advice, guidance, service navigation information and for many, a friendly chat. The Programme Manager is required to develop and expand the service that sit within this function to support those most in need, including vulnerable older adults, those who are isolated and those requiring support for their mental and physical wellbeing. The Wellbeing Support Programme Manager will be responsible for service design, development of patient and service user pathways, service protocols and referral routes in and out of the service. The role will oversee the Listen and Connect team and work closely with telephone triage and Knowledge and Insight to ensure ease of access to the service for people to self-referral and agencies to access on behalf of other. It is essential to understand the commissioner, provider and funding landscape relevant to this programme of work. 

Main responsibilities:

Work with internal Directorate colleagues such as Healthy Communities Programme Manager to develop service in line with wider Social Prescribing services to support vulnerable adults.

 •Identify methods and potential funding, to develop approaches to supporting people in the recovery and restoration phase of Covid to live well. 

•Working closely with the wider telephone triage team to ensure pathways into the service are clear.

•Develop service governance including patient and service user pathways, protocols, safeguarding policy and other relevant paperwork.

•Work with Knowledge and Insight to develop robust data collection and reporting on service impact.

•Lead on engaging internal and external stakeholders as part of a multi-disciplinary team to identify new ways of supporting lonely and socially isolated adults and raising awareness and access to the service(s).

•Lead on developing new programmes and services with health and social care colleagues such as GPs, Adult Social Care, providers and commissioners that that support people to be socially and physically active, and mentally well.

•Develop approaches specific to the Covid recovery phase, for supporting individuals and communities to improve their health and wellbeing.

•Work proactively with key partners such as health, social care and mental health to ensure that appropriate pathways, relationships and funding opportunities are maximised.

•Lead and manage the Listen and Connect team, offering supervision and support to staff to deliver the service and manage complex cases, in addition to line management and case management.

•Develop the workforce, including training and skills and wider service development & manage the Listen and Connect team.

Strategic Scope:

•Works at a strategic level, having input into strategy and budgets for their department and business area.

•Contributes to the direction of the business through input into the strategic plan and budget setting for their immediate area of responsibility.

•Has a full range of management and leadership skills.

Business Skills

:•Responsible for the management of a department, which is of significant importance to the business.

•Takes the initiative to keep own and subordinates skills and knowledge of their technical or professional specialty up to date.

Complexity:

•Makes decisions that impact the organisation's achievement of organisational objectives and financial performance.

•Demonstrates clear leadership and the ability to influence and persuade.

•Performs a challenging range and variety of complex technical, professional or financial activities

.Autonomy:

•Establishes organisational objectives and delegates responsibilities.

•Accountable for actions and decisions made not only by themselves, but by subordinates.

Specialist/technical roles (if applicable):

•Is a subject-matter expert within their own discipline and has a broad understanding of all aspects of their technical discipline.

•Specialist knowledge of developing service protocols, safeguarding and supporting vulnerable adults

•Experience of supervising and supporting staff to deliver the service and manage complex cases, working with vulnerable adults, in addition to case management.

•Understands the implications of new developments in their area of speciality and maintains awareness of developments in the community.

Benefits

·Bring your own device - £20 towards your phone bill monthly.

·Health Shield – discounted health benefit against eye examinations/prescriptions.

·+Plus EAP (counseling and DRs on call 24hrs a day)

·Death in Service – 4 times your salary paid to beneficiary.

·Nest Pension – 8% paid by TAWS 3 % paid by employee.

·Annual Leave – 25-29 days AL plus 5 wellbeing days

·Flexible working.

Network Development Manager

£27,528 per annum

(Ref SUS2964)

37.5 hours per week – 2 year contract - based in Birmingham

Our Network Development Manager roles are truly unique developing accessible walking and cycling routes for everyone. These roles are at the centre of delivering our Paths for Everyone vision for the National Cycle Network which aims to improve the number and quality of traffic-free paths across the UK.

We currently have a vacancy in the West Midlands. As part of this role you will be out and about on the National Cycle Network, meeting partners and communities to influence and inspire the upgrade and improvement of routes in the urban and rural environment.

We engage with a diverse range of stakeholders and so we are looking for someone who excels in building and maintaining successful relationships and who can write excellent reports. The role will involve working with design and engineering colleagues to develop and progress feasibility studies and designs, seek consents, secure funding and ultimately take projects into delivery - this is a role where you will see your projects through from start to finish.

We are looking for someone with direct or transferable experience in transport planning, project management, business development and stakeholder engagement. If you are passionate about sustainability, like the idea of working in a small team where you can make a big impact, this is the role for you.

Closing date for the receipt of completed applications is 9am Friday 14 August 2020.  Interviews will take place via MS Teams during week beginning Monday 24 August 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

HR Manager - Citizens Advice Sandwell

£35,000 p.a (pro rata)

Part-time 22.5 hours per week

Sandwell

Are you a HR qualified professional ready for a new challenge?

We are a leading charity local to the Black Country and a member of a national organisation.

Citizens Advice Sandwell was established over 30 years ago and supports about 15,000 people a year giving advice and support on debt, immigration, benefits, consumer and employment rights as well as many other welfare issues. 

You would be working in a great team with dedicated staff, bringing together the people element of the organisation, leading on learning and development, HR Management, employee engagement and reporting directly to the Chief Executive.

This post is for 22.5 hours, but this can be flexible – you’re welcome to discuss this with us. Part time salary is £22,000 per annum.

We need someone who has some experience, but is ready to move to the next level, who will work autonomously and part of a team and who is confident to make decisions.

CVs not accepted.

Closing date is 30th July at mid-day and interviews will be w/c 10th August.

Department: Data and Impact

Hours per week: 36.15

Interview date: TBC

Contract Duration: 6 months

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

At Citizens Advice, we have big ambitions to help more clients in more ways to find a way forward. You can read about our 3 year strategic framework launched this year, the Future of Advice, here. To achieve this strategic vision, we need to transform the way we work.  A central function of the national Citizens Advice organisation is to support the network of 272 local Citizens Advice across England and Wales. Our support covers a wide range of functions and includes operational and governance support, advice content, IT infrastructure, client management systems, quality assurance, and training.

As a delivery manager at Citizens Advice, you’ll enable agile project and product teams to focus on the right priorities, work together effectively and deliver user-centred products and services that meet user needs and business priorities. 

You will work with the Better Business Data team to develop new products including:

• Ongoing support of a pilot service search tool used by the network
• Working in partnership with an external developer to build a new version of the service search tool for use by the whole network
• Supporting a piece of strategic discovery aimed at identifying the appropriate platform for Citizens Advice’s future network relationship management efforts.

You’ll ensure a high team standard is set, expectations are managed and identify and remove issues, blockers and risks to delivery and build the capability of your team to work effectively in an agile way, through coaching, contributing to a culture of learning and transparency, encouraging and enabling self-organisation.

You’ll have excellent facilitation skills, be able to foster a feeling of safety and employ self-awareness, self-management and neutrality as needed, as well as designing and running meetings with clear purpose, using a mix of activities, tools and techniques to achieve desired outcomes.

You’ll be action orientated, with sound judgement in identifying issues and putting forward solutions and adept at drawing together insights from data, research and other sources to help inform decision-making and make recommendations.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Creative Support is seeking a dynamic and highly motivated Manager to take the responsibility of managing our varied portfolio of social care services in the Sandwell and Dudley area. You will be responsible for maintaining an overview of all services, leading a highly motivated team of managers and contributing to the further development of services within the region. You must be an accomplished manager and have extensive experience and knowledge of working within the social care sector in support of people with learning disabilities and mental health needs. You must be highly proactive, resourceful and possess an analytical approach to problem solving.

You will be responsible for our current service provision of community based services which includes supported living services for people with a learning disability and people on the autistic spectrum, including people who have additional complex care and communication needs.

We are also keen to develop new services which meet local needs and promote opportunity, choice, health and wellbeing.

You will carry out the role demonstrating a person-centred approach with a warm, confident and professional manner. Experience of staff and service management is essential. We will expect you to have the vision, networking and organisational ability to deliver excellent outcomes for customers and to implement initiatives which connect service users to their local community and promote our reputation. A requirement of this role is that you will be the Registered Manager with CQC. You must have an excellent working knowledge of the CQC’s regulations and the key lines of enquiry. You must be a confident and accountable practitioner with the ability to put quality standards into practice.

You must have skills in positive communication and engagement and be able to demonstrate unconditional positive regard for the people we support. You must be able to write clear assessments, support plans and guidelines and work positively within a consistent, mutually supportive team ethos.

You must be able to lead a team with confidence and provide clear guidance, supervision and support to your team members. You will be able to communicate positively and professionally with the families of the people we support, their advocates and other agencies.

You will be expected to have regular direct contact with service users and attend person-centred reviews. You will be required to oversee staff deployment and rotas and to work in a flexible manner yourself including working evenings and weekends. You will develop a clear understanding of the commissioned hours for the services in your remit and areas financial performance based on a knowledge of budgets.

This role offers unique and challenging opportunities bringing great job satisfaction and career development opportunities. We provide accredited management training and health and social care diplomas through our own training academy as well as local coaching and mentoring by experienced qualified social care practitioners. We may support you with advanced practitioner training opportunities in relevant areas. In addition to opportunities for personal and career development we offer good conditions of service and a supportive, hands-on management culture.

Head of Housing and Support
Birmingham, West Midlands

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

Our 600 beds of supported housing provide independence and ease of transition into UK life. We’re proud to have been voted as one of top 50 landlords and the best Supported Housing provider in the country by 24 Housing and CIH.

We are now looking for a Head of Housing and Support to join our passionate team in Birmingham.

The Benefits

- Salary of circa £40,000 per annum (dependent upon qualifications and/or experience)
- Mobile phone and laptop
- 20 days’ holiday plus Bank Holidays
- Potential for flexible working and remote working options 

If you are an experienced housing management professional, this is an excellent opportunity to join a forward-thinking social enterprise that provides life-changing services to refugees and newly arrived immigrants. 

It’s an exciting time to join our team, as we’ve invested in brand-new corporate offices in Bristol and Birmingham that reflect our vision for the future. 

This important role offers the opportunity to influence and shape our current and future operations and make a genuine impact, both on ACH and the people we support. 

So, if you are looking to take on a rewarding role where you can do some real good, we’d love to hear from you. 

The Role

As the Head of Housing and Support, you will be responsible for the delivery of all tenant housing and support operations in Birmingham and Wolverhampton.  

Leading a Housing and Support team of around 20, you will increase our stakeholder network, reinforce our existing relationships and represent ACH within key forums. 

Reporting to the CEO, you will also: 

- Oversee, motivate and develop your team 
- Manage the performance and contracts of our tenant housing and support operations 
- Build strong relationships with landlords
- Ensure that our service focuses on achieving positive, sustained outcomes for our service users

About You

To join us as the Head of Housing and Support, you will need:

- At least five years’ housing management experience
- Experience of contract and performance management in tenant housing and support operations, with the aim of fully meeting legal requirements, continuously increasing tenant empowerment and maximising rental income
- Experience of securing new landlord partnerships and effectively managing relationships
- Great leadership skills 

Other organisations may call this role Senior Housing Manager, Head of Tenancy Services, Head of Housing Services, Senior Tenancy Services Manager, or Property Manager. 

This is a full-time role, working 9am – 5pm, Monday – Friday. We are also open to flexible and/or remote working. 

Webrecruit and Ashley Community Housing are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to take your next step as a Head of Housing and Support, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Learning Coach 
Birmingham, West Midlands 

About Us

ACH (Ashley Community Housing) is a social enterprise that provides a range of integration and support services for refugees. During the past ten years, we’ve grown from a small-scale housing organisation to a leading provider of integration, employment and housing services for refugees and newly arrived communities in the UK.

Through our training subsidiary, Himilo Training, we are successfully expanding our services to deliver training, development and employment opportunities to the broader communities in which we operate. 

We’re currently looking for a Learning Coach to join us in Birmingham and support individuals who are taking part in our digital skills training. 

The Benefits

- Salary of £20,000 - £24,000 per annum 
- Mobile phone and laptop
- Free parking
- Paid company sick leave
- Company pension after probation period
- 20 days’ holiday + Bank Holidays

If you’re a qualified assessor with expertise in digital marketing, programming or cyber security, this is an amazing opportunity to make a real impact on learners who are eager to realise their full potential. 

For many, reaching their career goals can be a daunting task, particularly if they are part of a newly arrived community in the UK. In this important role, you will have the chance to provide the guidance, support and encouragement that our learners need to think big, gain valuable skills and achieve their ambitions. 

The Role

As a Learning Coach, you’ll provide support and mentoring to individuals taking our online digital skills training course. 

Working closely with the Employment Engagement Officer, you’ll encourage independent learning, promote long-term career independence and support course participants in their path to employment. 

Specifically, you will:

- Help to identify participants’ goals, challenges, strengths and development areas 
- Carry out weekly progress reviews with participants 
- Foster an empathetic, inspiring and aspirational learning environment 
- Help participants to gain skills that will help them to pursue their chosen career, such as improving their English language skills 
- Work with colleagues to promote our service and engage new participants 
- Ensure that all service quality standards are met 

About You 

To join us as a Learning Coach, you will need: 

- At least 12 months’ experience as an assessor 
- Experience in digital marketing, programming or cyber security 
- Demonstrable experience of supporting people with training and career progression 
- A high level of IT literacy 
- A TAQA or equivalent assessor qualification 
- A degree (or equivalent) 

Ideally, you will have experience of working with non-English speakers. Experience of using CRM systems such as Salesforce would also be an advantage, as would a full driving licence, access to your own vehicle and the willingness to travel. 

Other organisations may call this role Assessor, Digital Skills Assessor, Qualified Assessor, Digital Skills Teacher, Employment Skills Teacher, Digital Marketing Tutor, Cyber Security Tutor, Programming Tutor, or Employment and Careers Advisor.

Webrecruit, ACH (Ashley Community Housing) and Himilo Training are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as a Learning Coach, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Engineer (Highway Design)

£28,667 per annum

(Inclusive of a Recruitment and Retention allowance)

(Ref: SUS2950)

37.5 hours per week - base: Birmingham, Nottingham or Peterborough

This is a unique and exciting opportunity for an Engineer to join a truly collaborative team which designs and delivers innovative solutions for walking and cycling infrastructure.

Working together to achieve our strategic priority of liveable cities and towns for everyone, we are very proud of our portfolio of ground-breaking projects, working hand in hand with local communities reshaping their streets and alongside local authorities and other partners, unlocking the potential of the wider road network to encourage greater active travel. Underpinning all our work is a passion for sustainability and support for our vision of a society where the way we travel creates healthier places and happier lives for everyone.  

We are looking for a talented engineer with a background in delivering quality highway infrastructure schemes and ideally with a track record of working with community groups and partners. Someone who can help us develop and progress feasibility reports, prepare designs and contracts and see our active travel projects through to construction and delivery. In return we can help you to develop new skills and give you the freedom to express yourself creatively. We also encourage professional development with our industry-leading internal multi-disciplinary training opportunities and support towards attaining incorporated or chartered status, including ICE and CIHT. This is a fantastic opportunity to join a team of people who really enjoy working together and value the contribution and expertise each individual brings.

Closing date for the receipt of completed applications is 9am Monday 10 August 2020.  Interviews will take place via MS Teams on Tuesday 25 August 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion. We welcome applications from people with the appropriate skills from all parts of the community.

Technician

£24,446 per annum 

 (Ref:  SUS2876)

37.5 hours per week – based in Birmingham

This is a unique and exciting opportunity to join our team, which is working with local communities to design and deliver outstanding cycling and walking infrastructure. Your work will contribute to the creation of healthier, happier towns and cities.  By providing best-practice street design from conception to delivery, you will be assisting Sustrans in its vision to allow people to travel in ways that benefit their health and wellbeing.

We are looking for a talented technician who is passionate about infrastructure design, someone who wants to enhance their existing skills and develop new ones. In the Midlands design and engineering team you will have freedom to express yourself creatively and challenge yourself daily. We enjoy working together as a team, and value the contribution and expertise of all members.

At Sustrans you will be encouraged to produce innovative designs for networks, neighbourhoods and streets. You will be contributing to a variety of public realm and infrastructure projects across the region, building key relationships and collaborating with a variety of clients form the public and the private sector.

Sustrans supports professional development towards incorporated or chartered status through a scheme approved by the Institution of Civil Engineers.

Closing date for the receipt of completed applications is 9.00am on Monday 10 August 2020.  Interviews will take place via MS Teams on Thursday 27 August 2020.

Sustrans is committed to reducing inequality, valuing diversity and enabling inclusion.  We welcome applications from people with the appropriate skills from all parts of the community.

Overview

The Active Wellbeing Society (TAWS) is a community benefit society and cooperative working to develop healthy, happy communities living active and connected lives.

Our vision is for a society where people have the autonomy, capacity, resources and skills to become the architects of their own destiny; where our individual wellbeing is recognised as being bound up in our collective responsibility to and dependency on each other; and where all of us feel empowered as agents of social change to make a difference – whether at an individual level or more widely.

By working collaboratively with communities we aim to bring about sustainable change on an social, environmental and economic level; to do the social knitting required to create stronger and more resilient communities and to support communities to identify, mitigate and remove the barriers that prevent them from living active and connected lives.

This role oversees the management and development of the community food work. The role ensures good quality, effective delivery of the existing offer, ensuring that the work is delivered in line with the organisations values and requirements. This role is also responsible for supporting the development of new business, in conjunction with the Chief Executive and other directors as required.  

Main responsibilities:

· Manage and develop the work of the existing Big Feed Project within the organisation.

· Further develop the work of the community kitchens across the city, linking them to initiatives like the share shacks and other similar opportunities.

· Oversee and develop the food justice network in Birmingham and more widely.

· Manage and develop budgets and business planning around the work with community food.

· Work collaboratively with the funding manager to bring in additional funding for new areas of work in relation to food justice.

· Manage relationships across the city and the region regarding the wider work on food justice, as well as developing key partnerships for the delivery of additional initiatives with communities around food.

· Oversee the work of the community and coops manager, linking their work with the wider work of the organisation as well as with the work around community food.

· Develop the strategy for the organisation regarding community food in conjunction with the Chief Executive.

· Develop further sharing projects for the organisation that link to community food and ‘commensality’ (communal eating as a community development activity)

· Ensure the performance of the community food against required targets, together with overseeing a directorate plan with the Chief Executive

· Ensure the networks are developed and relationships are in place to support the flow of food within the community networks in the city

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Strategic Scope of the role:

· Leads on formulation and application of strategy in practice.

· Has extensive experience of delivering strategy for an entire function and operating at a senior managerial level (but below board level) in an organisation.

· Leads the function in following the organisation's strategic plan.

· Makes decisions critical to the organisation's success.

· Heads a major function within the organisation

· Accountable for financial performance in several specified areas.

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Business Skills and experience required:

· Has a broad and deep knowledge of their technical or professional specialty and is able to apply that knowledge and its implications to the wider business.

· Has demonstrable experience of working within/ establishing cooperatives and applying cooperative principles in their practice

· Has demonstrable experience of the wider sharing economy and establishing collaborative interventions in this area

· Has budget management skills and demonstrable experience of budget setting and monitoring

· Has demonstrable experience of working with/setting up social enterprises

· Can clearly show a background in areas of community food work including: cooking/ menu planning/ food supply/ growing food/ nutrition/ food justice

· Can demonstrate excellent people management skills and clear communication skills including understanding of resourcing new projects and managing staff as a key asset within organisations

· Is able to demonstrate success in raising funding and developing new projects and collaborations

· Has experience of community work and supporting and developing networks of shared interest and purpose

Complexity:

· Represents the company and/or their industry at high levels (ie. nationally or internationally).

· Understands, explains and presents complex technical ideas to both technical and non-technical audiences at all levels in a persuasive and convincing manner.

Autonomy:

· Establishes organisational objectives and delegates responsibilities.

· Accountable for actions and decisions made not only by themselves, but by those that they manage.

 

Benefits:

 

· Bring your own device - £20 towards your phone bill monthly.

· Health Shield – discounted health benefit against eye examinations/prescriptions.

· +Plus EAP (counseling and DRs on call 24hrs a day)

· Death in Service – 4 times your salary paid to beneficiary.

· Nest Pension – 8% paid by TAWS 3 % paid by employee.

· Annual Leave – 25-29 days AL plus 5 wellbeing days

· Flexible working.