176 Operation manager jobs near Cambridge, Cambridgeshire

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Top job
The Social Research Association, Remote
£39,000 - £44,000 per year (pro-rata) depending on experience
A new, senior role with the Social Research Association - we provide membership, training, guidance and more to the UK research community
Posted 3 days ago Quick Apply
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The Lateef Project, Remote
£16,000 per year
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PDSA, Remote
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The Salvation Army, Remote
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Page 1 of 12
Remote
£39,000 - £44,000 per year (pro-rata) depending on experience
Permanent, Part-time, 4 days per week (some flexibility)
Anonymous Recruitment
Job description
 
This organisation supports anonymous recruitment. That means hiding your personal identifying information, removing bias from the hiring process.

Operations Manager

This is an opportunity to take on a new, senior role with the Social Research Association (SRA), a thriving educational charity.  Our small, well-run organisation, with a busy staff team, now needs a capable and adaptable Operations Manager.  You will work with our CEO to manage and improve the way we deliver high-quality services in a variety of activities, and  to provide staff with day-to-day support, troubleshooting and supervision.  And you’ll be working with the CEO and Board of trustees to develop and implement a growth strategy for the SRA.

Who are we?

The Social Research Association promotes excellence in social research.  It was founded in 1978 and has been a registered educational charity since 2008.

We are a growing organisation, small but ambitious, with a staff team of five providing membership and training (our two main income-generating services) to the UK social research community. Events, publications and guidance are devised by volunteer groups and staff, and a board of trustees ensures governance and oversight.  There are currently over 1400 individual SRA members from across the profession, in government, universities, research agencies, charities, and consultancies. 

We seek to improve what we do and help the social research sector to move forward.  For example we recently reported on diversity and inclusion among researchers, and we’re now working with research organisations to help ensure greater inclusion. 

Summary:

Permanent contract

Hours:  30 hrs p/w (4 days, some flexibility)

Salary:  £39,000 – £44,000 (pro rata) depending on experience

Location:  home based, with occasional visits to London for meetings or events

Holidays:  28 days + 8 public holidays (pro rata)

Reports to:  Chief Executive

Role duties:

Supervision, operational support, business processes

  • Review our internal systems and processes, to be as effective and efficient as possible in the administration of our services and activities
  • Provide operational support to staff
  • Oversee and contribute to the work of staff who look after membership, training, events, accounts, and digital comms
  • Contribute to an organisational culture of respect and diversity
  • Oversee IT, website and other contractors as required
  • Maintain and update key records
  • Other duties appropriate to the role

Service review and development

  • Monitor and evaluate services and projects, ensuring they deliver appropriate services to a high standard and meet performance goals, responding to the needs of users
  • Work closely with the Chief Executive to identify ways to enhance the financial sustainability of our service provision, bringing creative ideas that will support the long-term organisational strategy

Governance, finance, regulatory compliance (with CEO)

  • Ensure we comply with UK charity law and best practice
  • Prepare, monitor, and analyse budgets and monthly cashflow
  • Fulfil the reporting requirements of the Charity Commission, Companies House, and other authorities
  • Arrange and oversee payroll, insurance, and other essentials
  • Oversee year-end accounting
  • Arrange and oversee the production of management accounts for trustee meetings
  • Analyse reports to prepare Board papers on membership, training and other standing items, and attend Board meetings
  • Set up the AGM, Board of trustees and other key meetings
  • Support the CEO, and deputise as required

PERSON SPECIFICATION

We're committed to creating an inclusive culture where everyone can reach their full potential.  We welcome applications from people in under-represented groups.  To ensure that everyone can apply and be part of our recruitment processes, where needed we will make reasonable adjustments to accommodate our candidates.

Job-related experience and/or lived experience

Essential

  • Experience of supervising and/or managing others
  • Understanding of financial administration
  • Project management experience
  • Competent user of Microsoft Office suite, with strong skills in Excel
  • Able to get hands-on and work flexibly across varied activities
     

You must be legally able to work in the UK, with a reliable internet connection at home and a quiet place to work.

Desirable

  • Experience of working in the UK charity sector
  • Experience of working in a small organisation
  • Experience and/or understanding of the social/market research sector
  • Experience of content management systems and email marketing software
  • Some awareness of research methods

Skills and abilities

Essential

  • Highly organised
  • Resourceful and practical
  • Supportive and encouraging, keen to help others learn
  • Analytical troubleshooter
  • Detail-focused, while able to see the bigger picture
  • Collaborative and adaptable, able to work with a range of individuals and groups
  • Good communication skills

HOW TO APPLY

Please apply no later than 5pm on Friday 17 June, wiith:

  • your current CV, and
  • a covering letter that focuses on answering these questions:
  1. Why are you interested in this role?  (Up to 150 words)
  2. How do your experience and skills make you a good fit for this role?  Please refer to the person specification. (Up to 400 words)
  3. Describe a practical improvement you have made to a process, activity, system, etc.  How do you know it was an improvement?  (Up to 200 words).

We expect first interviews to be held in the last week of June by video conference.  Final interviews will be held in person in London, scheduled for early July.

Application resources
Posted on: 26 May 2022
Closing date: 17 June 2022 at 23:30
Tags: Business Development,Operations

The client requests no contact from agencies or media sales.