Operation Manager Jobs in Chertsey, Surrey
ABOUT THE ROLE
We are hiring an Area Manager to provide management and oversight for services which span across the Royal Borough of Kensington and Chelsea (RBKC). Our services provide 154 units of accommodation to people experiencing homelessness and have complex needs. The services are 24 hour supported accommodation sites. You will have the overall responsibility to deliver the highest standards of service quality, performance and improvements across your services through excellent leadership and embodiment of our SIG values.
As the Area Manager, you will lead the team to deliver exemplar Trauma Informed support to our residents and participants. The current team you will directly manage:
- Deputy Manager x 3
- Activities Coordinator x 1
- Resettlement Manager x 1
Rota: Monday to Friday 9am to 5pm, flexibility required to meet service needs, based across all RBKC services under your area
The in-service leadership team support a team of frontline Support Mentors and Peer Support mentors to deliver dynamic and flexible person centred support aimed at empowering our residents to make and sustain positive change.
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
We are an organisation which embraces differences and encourage our staff to bring their professional but authentic selves to work! We're looking for someone who is driven to provide high quality, effective, and person centred support to staff, colleagues, residents and participants, someone who thrives working in a team but can also work independently using their own initiative! You need to be confident in leading a motivating a team, being able to be proactive and adaptable and maintain a high morale within the service. We look for compassionate, supportive and empowering leaders who are comfortable working in a fast-paced and constantly changing environment! If this sounds like you, take a look at our full JDPS and apply now!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management and Leadership
- Provide high quality support, leadership and line management to staff, offer guidance, support, and advice to the team and support them to perform to the best of their abilities.
- Provide leadership and management throughout the full employee lifecycle.
- Hold regular one to ones and team meetings to support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed.
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment.
Service Delivery
- Manage the overall day-to-day operational delivery of your service, working directly with your team, colleagues, residents and participants, as well as other stakeholders to provide a high-quality, holistic service which meets the needs of our residents.
- Ensure service responsibilities and requirements are carried out effectively. This includes but is not limited to; welfare checks, risk assessments, support sessions, safeguarding checks, training and development, and other responsibilities required for effective service delivery.
- Support the team to carry out their day to day duties and responsibilities, offer guidance and support as necessary.
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct.
- Empower residents and participants to make decisions to take control over their lives, by creating an enabling environment.
- Be part of the operational on-call Rota for providing out-of-hours support across the operations directorate.
Risk Management
- Follow relevant risk assessment and management procedures, share relevant information with others as necessary.
- Ensure all case recording and information is accurately recorded in a timely manner, ensuring confidentiality and GDPR.
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team.
Property and Housing Management
- Ensure the accommodation in which residents live is clean and maintained to a high standard
- Ensure all repairs and maintenance issues are correctly reported and managed through to completion.
- Ensure a provision of high quality housing management service is provided to residents.
Financial Management
- Manage the service budget and review monthly management accounts: Set budgets and ensure resources are maximised.
- Promote effective cost control mechanisms and other financial activities.
- Maintain financial management within the service.
Other
- Some of what else is included: Contract management and Internal auditing, admin, and general other duties as required.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to the JDPS attached for more information.
KEY CRITERIA
What we are looking for:
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software.
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What we would like, but not essential:
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
Service Manager | Care Manager | Social Care Manager | London | West London | Royal Borough Of Kensington And Chelsea | RBKC | Part - Time | Full- Time | Flexible Hours | Night Shift | Day Shift
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Winch is a dynamic children and young persons’ charity in north Camden which delivers a cradle to community pipeline of opportunity, through family support, play, youth-led, sports and social action programmes, working alongside children, young people and parents to develop their strengths, skills and sense of belonging of purpose. We want to appoint a dynamic Community Library Manager to run the library and grow our provision, based on the three key themes that reflect our aspirations; Belsize Reads, Belsize Creates and Belsize Connects. They will be a friendly and welcoming face to a wide range of library visitors, be opportunity-focussed and keen to take the initiative. They will champion the power of reading and creative arts for all
The client requests no contact from agencies or media sales.
The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.
We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.
As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.
Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.
To discover more about our culture, ethos and what it is like to work here, visit the page.
Main Areas of Responsibility
Your responsibilities will include:
- Ensuring that purchasing administration from point of order through to payment is administered in line with agreed Service Levels
- Ensuring Suppliers are informed and up to date with payments, striving to ensure positive supplier engagement as a baseline to securing favourable terms
- Ensuring creditors control accounts and purchase ledger are operated accurately, efficiently and to agreed timescales
- Ensuring smooth operation of the payment process
- Ensuring that accounting information is correct and can be relied upon
- Ensuring all employee expense processing and auditing is completed on time and in line with internal policies
- Ensuring timely problem and issue management in line with agreed service levels
- Developing and maintaining insightful management reporting on key performance indicators
- Ensuring a high level of data quality is maintained
- Driving efficiencies and effectiveness of the team, processes, data, and systems to enable improvements in the end-to-end P2P workflow
- Developing and leading an efficient and motivated team to delivery of accurate and timely P2P information and results
- Maintaining effective communication with key stakeholders developing strong and positive relationships
What We are Looking For
We would like to hear from you if you have:
- Proven experience in similar Accounts Payable leadership roles
- Experience of processing high volume transactions across complex structures
- Knowledge of accounting and VAT principles
- Experience of running and driving improvements within an Accounts Payable function
- Track record of managing and developing high performing team
- Experience of Oracle Fusion or similar complex financial systems
- Strong ownership and accountability along with a positive can do attitude
- Ability to assess performance from a holistic view, drawing out key areas for improvement and resolution
- Strong data analysis and problem solving skills
- Excellent customer service and communication skills
- Strong time management techniques to plan and organise workload
- Strong people management skills
For a full job description and person specification, please download the Job Pack.
Applying for this Position
If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.
Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.
When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.
A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.
Job Purpose
Increasing numbers of Disabled people are becoming aware of the fact that CYCLING might be possible for them. However, information about how/where to access cycling, the variety of possible equipment, regulations around cycling a non-standard cycle, funding avenues, etc. can be difficult to find. As the Wheels4MeLondon loan scheme starts to be marketed in Spring/Summer 2024, we anticipate increasing numbers of enquiries to reach us, including from around the UK.
With the support of the rest of the Wheels for Wellbeing team, our Specialist Advisor will become very knowledgeable about all aspects of Inclusive Cycling and will support enquirers with information and advice about the most appropriate next steps with regards to their cycling ambitions. They will provide information and advice, based on where enquirers live, their level of experience with cycling, their goals (whether they wish to try out cycling, to borrow, hire or to purchase a cycle, etc.).
Where a caller wishes to attend one of our own cycling sessions, the Advisor will support them with using our booking system. Where a caller is ready to borrow a cycle through Wheels4MeLondon, the Specialist Advisor will support callers to request a loan via the Peddle My Wheels website. Peddle My Wheels staff will then deliver the cycle to them at the agreed place and time, provide cycle training where required, and collect the cycle at the end of the loan period. For other enquiries, the Advisor will signpost callers to relevant external organisations.
To be successful in this role you need excellent listening and communication, interpersonal and organisational skills. You will love acquiring knowledge (including through online research), storing information and sharing it. You need to be confident using record keeping systems, within our data protection & privacy policy and working with people from diverse backgrounds and with a range of accessibility needs.
Job Description
1. Answering enquirers’ queries and providing information. This will include:
a. Being first point of contact for enquiries into Wheels for Wellbeing’s phone / email.
b. Actively listening to understand the detailed nature of the query and responding through the most appropriate and accessible mode of communication, whether contact is made by phone, email, instant messaging or other methods of communication.
c. Sourcing information from the rest of the Wheels for Wellbeing team and/or researching specific information for callers (where appropriate, redirecting the query to colleagues within the organisation or signposting them to other organisations).
d. Ensuring that new, useful information is stored/posted to our website for use by future enquirers.
e. Supporting people with queries about how to access Wheels for Wellbeing’s services, including support with our booking system
2. Building accessible information resources (eg: website pages, briefings, FAQ page, etc.) about Inclusive cycling, such as:
a. Inclusive cycling opportunities providers in London and around the UK
b. Types & models of non-standard cycles and specialist adaptions retailers around the UK and overseas
c. Details of the Wheels4Me London’s scheme and other inclusive cycle hire/loan schemes around the UK.
d. Funding options for Disabled people wishing to purchase their own cycles
3. Effective liaison with all Wheels4MeLondonPlus partners for successful cycle loan experience. This will include:
a. Regular communication with the Peddle My Wheels team to ensure most effective referral methods (to be developed with your input, as the scheme gets off the ground during Spring/Summer 2024)
b. Take part in project team meetings with all partners (Sustrans London; Peddle My Wheels and the rest of the WfW team).
c. Collect and store data such as numbers & types of enquiries, case studies, etc., as required for reporting to the funder.
d. Contribute to short articles, social media posts, etc. for the promotion of Wheels for Me London and Inclusive Cycling in general.
Other:
- Contribute to the ongoing development of Wheels for Wellbeing, team meetings and organisational priorities
-Be proactive in keeping up to date with developments affecting the role
-Abide by and promote organisational policies and practices, and charity’s values
- Support diversity and equality of opportunity in the workplace
-Occasionally, with notice, work evenings / weekends
- Work at least once a quarter in an appropriate role at a Wheels for Wellbeing session
The above list of job deliverables is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope and grading of the post.
The client requests no contact from agencies or media sales.
Play a leading role in ensuring every child can flourish in their school and community.
About us
West London Zone is an award-winning charity that proactively identifies children at a tipping point of need in some of the UK’s most under-resourced neighbourhoods. Working in schools through tailored Impact Programmes we support each child’s Social, Emotional, and Academic progress to drive a SEA change, promoting positive community change.
We are a medium-sized charity, with annual revenue of approximately £7m and a headcount of over 110 employees. Following eight years of impact for children and families in west London via an innovative partnership model – involving young people, families, schools (50+), local authorities (4), charities and community organisations (50+) – our next 3-year plan takes us to a £10m charity committed to pursuing more and broader social change across our communities in three places and having a national influence.
Since our launch in 2016, we have helped over 4,500 children and young people to build the relationships, self-belief and skills they need to get on track to flourish into adulthood. However, we have ambitions plans to help more children and young people.
This is where you can make a substantial difference in the newly created position of Chief Finance and Operations Officer (CFOO).
About the role
The CFOO will report to the Chief Executive and play a pivotal role for us, as we broaden and deepen our impact, transitioning from local to national scale. You will oversee and drive development of all financial and operational management, processes and reporting. As we continue to evolve, you will lead the integration of our most developed place of work, west London, with our new place of work, Wigan in the Greater Manchester area, followed by a third place in the near/medium-term.
Working closely with the Chief Delivery and Impact Officer, who oversees all of our collaborative work in our communities with children and families, you will lead the development of our operating model for our growing range of activities. Ensuring we have the highest quality governance, business planning, finance, compliance and risk management functions, as well as robust systems, processes and policies to do our best work will be vital. To achieve this, you will be responsible for bringing together some of our existing functions and building a new team within the organisation.
About you
We seek an experienced strategic leader who has held a broad finance and operations position, with a track record of interacting at Board level and presenting clear financial and management information. Whilst you don’t have to be financially qualified, we do need someone with strong financial acumen and demonstrable ability to monitor, interpret and communicate financial information effectively. You will be experienced at scaling organisations and have delivered new and/or successful improvements to existing systems and processes, with a track record of driving changes or improvements to business plans, policies and procedures.
You will have a passion for our purpose, commitment to our mission and alignment with our organisational values. Whilst being robust about process, you need to be able to flex to changing circumstances and be skilled at getting the best out of people as well as driving a culture of continuous improvement and learning. Crucially, you be wholly committed to driving forward the core infrastructure for our work supporting children and families to flourish and communities to strengthen themselves.
If you are excited at the prospect of driving change that leads to better outcomes for children and young people in their communities and takes us into our next chapter of growth, we’d love to hear from you!
Closing date: By 9am, Monday 20th May 2024
For further information, please click 'Apply Now' to be redirected to the Peridot Partners website.
Operations Director -Equally Ours
6 Month Contract -Up to £60,000k FTE
Full-time or Part-Time (5-4 days per week) -with flexible working options available
Hybrid (Remote/London/ Home) Will require regular attendance (c 1 day p/w) in London office
Charity People are proud to be partnering with Equally Ours, a UK charity that brings together people and organisations working across equality, human rights and social justice to make a reality of these in everyone's lives to help bring on board an Operations Director.
This is at an exciting and pivotal time for Equally Ours. At the end of 2022, they launched their ten year strategy, and as part of that focused their internal development in 2023/24 on becoming an anti-racist organisation - an ongoing commitment and journey. They are now about to embark on a structural and sustainability review to ensure they are best placed to deliver on the rest of their strategy.
We are looking for an organised, motivated, and experienced Interim Operations Director to give support with capacity, update processes, and ensure the operations are running smoothly and efficiently.
A small team and welcoming team, so leaders need to enjoy covering a wide range of duties, from the strategic to hands-on. The role will involve close collaboration with the Co-CEOs.
The main responsibilities are:
* You will lead on delivering operational, finance and people strategy as well as oversee finances, working closely with 3rd party finance providers to manage the allocation of resources and oversee budgeting, and grant management.
* Lead on all aspects of our HR function, taking charge of people development, staff support, finalise revised pay and wellbeing policies and implement changes
* You'll support the team to develop and manage impactful partnerships and stakeholder relationships, providing strategic advice on project delivery and ensuring our partnership arrangements are well planned and managed with care
* You'll ensure they are compliant, maintaining effective internal policies and procedures, and are managing organisational risks effectively
* Alongside the CEO, you'll support the board of trustees in ensuring our organisational governance is solid.
To succeed in the role, you will need to have:
The successful candidate will have successfully led a team and demonstrated experience of how to stretch people and strengthen their confidence. You will have strong organisational skills and have a proven track record in leading an operations function, ideally within the charity sector. It would be valuable for you to have experience of leading organisational change initiatives.
Closing Date and Interviews:
Deadline for applications: Wednesday 1st May at 12noon
Interview: 7th or 8th of May 2024
How to express your interest: If you are as excited by this role as we are and have the relevant experience, please send your up-to-date CV to Kate at Charity People or contact Kate for an informal confidential chat about the role.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Do you have significant project management experience? Can you effectively collaborate and engage with a range of stakeholders? We are recruiting TWO Service Improvement and Transformation Project Managers to join the team!
Your role will be pivotal in supporting the development and implementing our Services & Partnerships Improvement and Transformation programmes. Reporting to the Head of Service Improvement and Transformation, you'll be the driving force behind delivering projects on time and within budget.
Your responsibilities will include developing, managing, and delivering detailed project plans, managing resources, and ensuring successful project delivery. You'll collaborate closely with internal stakeholders throughout the Association, leading communication and engagement activities. Plus, you'll foster innovation, proactively developing solutions and best practices throughout the project lifecycle.
We believe in partnership and co-production. You'll work alongside Association staff, volunteers, and people living with and affected by MND to co-produce solutions and to ensure engagement and understanding at every step.
As the main point of contact for project progress, you'll oversee reporting, risk management, and budgeting, ensuring smooth operations from start to finish. You'll also manage contracts with third parties, assigning of tasks, co-ordinating timescales and managing deliverables.
If you're passionate about making a tangible impact and driving positive change, we want to hear from you. Join us in shaping the future of service improvement and transformation!
This role is home-based with occasional travel requirements to Northampton and London for team meetings.
What are we looking for?
An experienced Project Manager who can successfully guide projects through their entire lifecycle. You will have excellent organisational, interpersonal and analytical skills.
Your experience in Quality Improvement methodology will be invaluable as you manage complex issues, adapt to changing priorities and make connections from multiple sources of information.
You'll excel in leveraging data and analytics to drive decision-making and improve performance. You will be familiar with project management software tools, methodologies, and best practices.
As an excellent communicator, you have the ability to communicate with people at all levels verbally and in writing, using creative visual tools where appropriate to internal and external stakeholders.
If you're organised, analytical, and thrive in dynamic environments, we want to hear from you. Join us in driving positive change and making a real difference in our organisation. Apply today!
For full role responsibilities please view the job description located within the Recruitment Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Project management experience, including seeing projects through the full life cycle.
- Experience of Quality Improvement methodology.
- Excellent communicator with the proven ability to communicate with people at all levels.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please email your recorded application, ensuring you cover the supporting statement aspect.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
Are you a keen problem solver, planner, who takes a proactive approach and likes to develop workable solutions?
Do you enjoy coordinating projects and programmes?
If so, you could be the Operations and Planning Officer we are looking for!
About the role
As an Operations and Planning Officer at British Heart Foundation (BHF) you’ll play a vital role in supporting the strategic planning, operational monitoring and reporting of activities across our medical team.
You’ll support the three key areas of our operations team: portfolio and planning, operations, and culture and engagement. You’ll be given exposure to a breadth of activities, including our portfolio management, where embedding a culture of project management and clear planning and prioritisation processes are key.
You’ll also work closely with the Operations Manager to support on the operationalisation of key business processes and initiatives, as well as provide support to meetings and forums for communication and engagement including Directorate initiatives such as the culture forum.
There will be opportunities for growth across all three areas but particularly in relation to project management and continuous improvement.
This is your chance to make a real impact, work cross-functionally in a large organisation, and directly contribute to our mission of fighting heart and circulatory diseases. Join us and make a difference!
Working arrangements
Please note this is a fixed term contract for 12 months.
This is a blended role, where your work will be dual located between your home and our London office.
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.
About you
With knowledge of administrative procedures, project coordination, reporting and information analysis, you’ll have previous experience of setting up and co-ordinating meetings, as well as writing reports and creating PowerPoint presentations.
Highly organised, with solid project and time management skills, you’ll have excellent interpersonal and communication skills; able to build strong relationships with stakeholders from across the medical team, and wider organisation, and be able to negotiate and influence across varying levels within an organisation.
With excellent collaboration skills, able to work effectively with a diverse group of colleagues across the organisation, you’ll be a keen problem solver who takes initiative, is solution focused and takes a proactive approach with the ability to develop practical and workable solutions.
About us
We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.
Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.
Interview process
Interviews will be held w/c 6th May, via MS Teams, and will involved a short presentation.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up to date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
Should you need any adjustments to the recruitment process, at either application or interview, please contact us.
To learn more about social prescribing, our organisation and this role, please visit our website.
NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.
Operations Coordinator (Finance & People)
Background
The National Academy for Social Prescribing (NASP) is a newly registered charity and company limited by guarantee. Our goals are to promote social prescribing and to bring about a social revolution in wellbeing, as set out in the NASP Strategic Plan.
To learn more about our organisation, partners, and social prescribing, please visit our website.
NASP operates through a hybrid model of working, with most work taking place remotely using Microsoft Teams for meetings and planning. We have an office space at London’s Southbank Centre which staff can use to work. Travel to this (and other sites) will be required from time to time for meetings, site visits, events, and away days.
Recruitment
At NASP, we are passionate about creating an inclusive workplace that promotes and values diversity. We know that different ideas, perspectives, and backgrounds create a stronger and more creative work environment, and so we welcome applications irrespective of the applicant's age, disability, sex, gender identity and gender expression, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We also welcome applications from neurodiverse candidates.
We seek to support candidates with relevant lived experience recognising that first-hand experience of what NASP seeks to achieve around social prescribing is valuable.
We have processes and policies in place to ensure that all applications are treated fairly throughout the recruitment process and that we make reasonable adjustments for those who require it. Applications are welcomed from applicants who wish to apply for a position based on a flexible working arrangement. Should a candidate be successful after the interview stage, this request will be accommodated within the needs of the role.
NASP seeks to be a truly 21st Century employer and organisation. Supporting our staff’s wellbeing is central to that goal, as our staff are one of our greatest assets.
And therefore, we look forward to hearing from you about the role of Operations Coordinator (Finance & People).
Role Details & Staff Benefits
Salary: £32,000 per annum
Duration: 12 months (with possibility of extension)
Hours: Full time
Location: Hybrid – NASP have a permanent office space at London’s Southbank Centre, this role will be expected to work up to 2 days per week here, with the remainder worked remotely at home. There may also be additional travel required for staff days and other events.
NASP offer a range of core benefits for staff on payroll, including:
- 30 days paid annual leave per annum, plus Bank Holidays
- An additional day of paid leave per year on your birthday
- Opportunities for Volunteering & CPD days each year
- Opportunity to request flexible working arrangements, including compressed hours
- Contribution to annual eye test, eyeglass purchase, and flu vaccination
Purpose of This Role:
This is a pivotal role to support NASP’s strategic aims to promote and spread social prescribing at a local, national, and international level.
The purpose of this role is to provide operational support and act as point of contact for the organisation’s Finance and People functions, as well as providing Programme support across the organisation, ensuring smooth running and continual improvement of NASP’s processes.
The role sits in the Operations team and will work closely with the Director of Operations, wider Operations colleagues, and external Finance, Legal and IT providers, as well as providing support across the organisation. This will include supporting on NASP’s Innovation programme.
Person Specification:
Knowledge of finance processes, including bookkeeping, year end, invoice & purchase order administration; and preferably experience of accountancy processes for charities
- Experience with accountancy software and systems (e.g. Xero, ApprovalMax, Soldo)
- Experience of developing, interpreting, and managing budgets, forecasts, I&E statements, cashflows, etc.
- Knowledge of HR processes and policies, including supporting staff as point of contact for enquiries
- Ability to manage sensitive information and maintain high levels of confidentiality & discretion
- Experience of project management/support
- Experience of detailed administrative & business support
- Interest in and/or experience of developing Wellbeing and EDIB policies and processes, to develop internal working culture
- Demonstrable ability to work in a complex organisation that works remotely, and draw people and teams together for projects successfully
- Highly organised, diligent, thorough and reliable
- Excellent IT skills and proficient at all relevant systems e.g. Microsoft
- Highly proactive, responsive and able to work on own initiative to deliver appropriate support
- High level of literacy and excellent communication skills
- Flexible, positive approach and willingness to learn and collaborate
- Knowledge and empathy with NASP’s values and ambition as set out in the NASP Strategic Plan
Responsibilities:
Finance
- Act as first point of contact for Finance enquiries, both internally and externally
- Manage the Finance mailbox, ensuring queries are dealt with efficiently
- Co-ordinate day-to-day financial operations, including processing of invoices, purchase orders, expense claims, reconciliations, etc.
- Overseeing virtual card system (Soldo) for NASP employees
- Supporting CEO, Director of Operations (DoO) and Director of Finance (DoF) on budgeting, forecasting, reconciliations, and year end process as required
- Working with external Finance provider (Carpenter Box) to support processes
- Attending regular finance catchups, supporting these meetings and providing feedback on issues & processes
- Provide support to colleagues on NASP’s financial systems (ApprovalMax, Xero, Soldo, etc.), including developing and running training sessions as required
- Ensuring online and paper filing of NASP finance documentation is accurate, organised, and kept up to date
People, HR & Recruitment
- Act as first point of contact for staff HR enquiries, e.g. policy, annual leave, absences
- Work with DoO and CEO on HR matters where needed (supporting meetings, liaising with staff)
- Support line managers on annual appraisal and probationary review process
- Support on recruitment, including developing job documentation, posting job adverts, liaising with candidates and managing enquiries, scheduling and supporting interviews
- Work closely with the Executive Assistant for onboarding and induction of new starters, including arranging for IT equipment to be shipped
- Proactively identify ways to improve and streamline People & Culture processes
- Drafting and issuing contracts for freelancers, using NASP standard templates
- Support on People-related working groups, e.g. EDIB and Wellbeing
Programme Support
- Provide administrative support for colleagues on specific projects/programmes as required, including NASP’s Innovation programme (e.g. sending network updates, developing case studies for Innovation Hub, uploading data to NASP’s CRM system)
- Manage and minute meetings, including sending agendas, noting actions, and diary management
- Providing input and support on related areas of expertise (Finance, HR, Operations) to colleagues across the organisation, e.g. developing budgets or advising on organizational policies
- Monitoring and evaluation of programmes, to improve effectiveness (including financial evaluation)
Other Responsibilities
- Work with Operations team on improving and developing processes across the organisation, e.g. Wellbeing, EDIB, staff days, events
- Deputise for Operations team colleagues as needed to cover annual leave (e.g. supporting on meetings or managing correspondence)
- Work with external IT provider (Logicata) to support staff with helpdesk enquiries, and delivery/return of equipment as needed
Reporting To: Strategic Projects Manager
How to Apply
NOTE: The application deadline has been extended from the original deadline of 15th April 2024 to 1st May 2024.
Please complete the application form (available on the Careers page of the NASP website) and send via email to our recruitment team by 12:00 (midday) on Wednesday 1st May. NASP have the right to bring the application deadline forward as they deem fit.
Ensure you complete all sections, including the Supporting Statement, and the details of 2 referees, including your latest employer or contracting organisation. Please make sure to add your name to the title of the application form before submitting.
Please do not send your CV. We want to assess everyone in the same way, so we will assess your application solely on the information given in the application form.
Interviews will be held w/c 13th May. For more information and an informal conversation, please email any questions to our recruitment team.
Please note that any personal data you share will be treated confidentially and will only be used for recruitment purposes.
All appointments are subject to proof of right to work in the UK, references and a 3 month probationary period.
We support communities and organisations through social prescribing so that more people across the UK can enjoy better health and wellbeing.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Programme Manager role will report to the Senior Programme Manager and sit within the Programmes Team.
The Programme Manager will be responsible for project managing a number of our services. You will have a clear focus of delivering high quality programmes that are run smoothly, efficiently, within budget, and achieve the desired outcomes and objectives for both the partners and the young people.
You will lead and support others within your team to deliver high quality programmes from initiation through to evaluation and review, that will directly contribute to the company’s growth strategy and impact.
The Programme Manager will also be a key member of the department and contribute to, departmental strategies, systems and maximising efficiency, delivering programme management to an excellent standard that produces high impact for our young people and partners.
In this role, you will work closely with the Digital Communications and Marketing, Business Development and Finance teams.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
As an Operations and Office Assistant at Back Up, your primary objective is to provide comprehensive operational support and fostering an efficient office environment. This pivotal role extends beyond administrative duties, encompassing the responsibility of managing the onboarding process for new joiners. From liaising with IT to prepare laptops to conducting health and safety inductions on the new joiner's first day, you play a crucial role in ensuring a smooth transition for new staff members. Additionally, you will be responsible for keeping health and safety protocols up to date and maintaining the HR software. Your diligent efforts directly contribute to the effective management of services within the charity, furthering its mission to empower individuals impacted by spinal cord injury by delivering services that promote confidence, independence, and positive adjustment.
The Finance Manager is responsible for the day to day operation, management & control of the finance function, including the completion of all finance tasks including financial & management accounting. Reports directly to the Executive Director.
The post holder will have ambition and enthusiasm to drive change in the department to meet the needs of an evolving organisation.They will need experience of working closely with budget holders and ensuring financial processes are embedded.
The Finance Manager is responsible for the day to day operation, accuracy and integrity of the financial accounting systems within the organisation. They are responsible for producing monthly accounts, undertaking variance analysis and implementing financial controls
Responsibilities
Annual Audit
• Overseeing the preparation of the annual audit pack and the statutory audit process.
• Management of the annual audit, liaising with BFT’s auditors.
Financial Planning
• Work as necessary with the Executive Director in drawing up annual company budgets, production budgets, annual operating plans and cash-flows, and long-term financial planning.
Monthly Management Accounts
• Report against annual budget on a monthly basis.
• Accuracy and completeness of data input
• Maintaining Purchase ledger and supplier information.
• Supplier payments.
• Petty cash payments, control, reconciliation and filing.
• Assisting on the export and creation of financial reporting.
Reporting and Accounts
• All financial accounting duties.
• Production of draft Monthly Management accounts for the Belarus Free Theatre.
Person Specification
They will be a good communicator, with the ability to work with a range of staff across all departments, have excellent analytical and spreadsheet skills, hands on experience as well as a formal accounting qualification (or part qualification) such as AAT or ACCA/CIMA.
Essential
• Full or part qualified ACCA/CIMA (or equivalent)
• Experience of Sage Line 50 and Sage payroll
• Excellent and proven IT skills including excel (vlookup, pivot tables etc)
• Accounts preparation to TB and Management Accounts
• A proven track record of managing finance in a small to medium sized organisation
• An understanding of Charity VAT, TTR and PAYE
• Experience of Charity Accounts and SORP
• A good communicator and advocate for the department
• Enthusiastic team player and internal communicator
• Efficient and methodical
• Accuracy and attention to detail
• Responsible and reliable
• Ability to work across tight deadlines and manage a diverse workload
Desirable
• Experience of dealing with transactions in other countries
• Experience of production and or project accounting
• Experience of charity and/or arts environment
• Experience of preparation of quarterly VAT return including partial exemption calculations
• 3 years managerial
Request our candidate pack for further details about Belarus Free Theatre and the responsibilities of the role. The Candidate pack is available in audio and BSL formats.
The client requests no contact from agencies or media sales.
The vacancy
We help young people to build life-long belief in themselves, supporting them to take on their own challenges, follow their own passions and discover talents they never knew they had. Because when you prove yourself that you’re ready for anything nothing can hold you back.
Do you want to be part of that?
The Role
The position has become available as a result of an exciting internal promotion. Therefore, we are seeking a personable and proactive individual with exceptional attention to detail to join our team of Operations Officers.
As an Operations Officer, you will support the operational delivery and development of the Duke of Edinburgh’s Award (DofE) through managing a portfolio of Licensed Organisations (LOs). These LOs are mostly schools but we also work with other organisations such as colleges, local authorities, and community groups.
The role will be field-based, and you will be expected to visit organisations within your portfolio regularly. When not attending meetings, employees work from home where you will need to have an appropriate home office set up and live within, or close to, the portfolio area of Swindon and Southern parts of Gloucestershire. (please refer to the portfolio map in the job pack).
Whilst you won’t be working directly with young people, you will have the satisfaction of knowing that you are having a positive impact on their future opportunities.
What we are looking for:
We are looking for a team player who is enthusiastic and proactive in their approach. Someone who has a passion for the development of young people, who can engage and influence a variety of stakeholders and who will be an authentic ambassador for the DofE.
You will need to have outstanding communication and interpersonal skills to engage with internal and external stakeholders and have the skills to inspire and influence them to enable young people to participate in DofE.
To undertake the role, you’ll need to be exceptionally organised, have the ability to prioritise your workload, meet deadlines and have excellent administrative skills, being both computer literate and competent in MS Office applications.
We are looking for someone who is flexible in their approach, has a positive outlook and who will actively contribute to our team.
The successful application should live within, or close to, the portfolio area.
As part of the application process, you will be asked to complete competency questions and upload your CV.
What will you get in return?
The opportunity to work for a successful and dynamic charity that has the development of young people at its heart and the wellbeing and development of its people constantly in focus.
You will be joining a team of empowered colleagues working together.
From day one we offer excellent staff benefits including a generous pension contribution, an employee assistance programme, healthcare cash plan and volunteer leave. Also, 25 days holiday, plus Bank Holidays and an additional 3 days paid leave between Christmas and the New Year.
Through our Flexible Working policy, the DofE provides an opportunity to work flexibly to meet yours and our business needs.
How to apply
If you feel excited by this role and believe you have the necessary skills and experience to become a valued team member, please go to our website and apply.
The deadline for applying for this role is: Midnight on the 5th of May 2024
Interviews will take place on: 14th of May 2024 in person (Swindon area venue TBC)
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo an Enhanced Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references, checks covering any gaps of employment/education, confirm the ability to work in the UK and a health check.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: TBC – 30th April 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
As the Training Programmes Manager you will have oversight and responsibility for the healthcare professional training projects and activities, as well as growing the M4RD network within HCP groups and training institutions.
You will be key to rolling out Rare Disease 101 training for healthcare professionals all over the UK and potentially abroad. While you are not expected to deliver training yourself you will be pivotal to creating opportunities and facilitating all aspects of the programme.
KEY RESPONSIBILITIES
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Co-lead M4RD’s Ambassador Programme, managing the clinical and medical student ambassadors.
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Planning and delivering training events.
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Deliver educational and training projects inline with M4RD’s current strategy and work programme.
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Collaborate with training institutions and NHS workplaces inline with M4RD’s current strategy and work programme.
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Potential to manage up to two members of the M4RD Team.
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Support the CEO and Operations & Finance Manager with recruitment duties, operational strategy and development and coaching any relevant staff.
The client requests no contact from agencies or media sales.