Operation manager jobs in Islington, greater london
How's your job search on our site?
Operations & Administration Manager Vacancy
Application Deadline: Friday 25th September 2026
Job Title: Operations & Administration Manager
Salary: £35,000 + (Dependent on Experience)
WLIC Ealing Masjid is seeking to appoint a highly organised, motivated and enthusiastic Operations & Administration Manager who will be responsible for the efficient day-to-day administration, operational coordination, services delivery, facilities oversight, guest reception and event support of the Centre.
This is an excellent opportunity to join an exceptional WLIC staff and management team, see attachedjob desciption.
Only the applicants shortlisted will be notified. Any offer of employment will be subject to references, an enhanced DBS, qualifications, medical and other statutory checks being satisfactory.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about criminal justice and want the flexibility of homeworking for a small charity where you can make a real difference? Are you experienced in operations and/ or administration? Then we would love to hear from you!
The Welcome Directory is a multi-faith charity working to empower faith and belief communities to offer safe and lasting welcome to prison leavers. Our national directory is a list of faith/belief communities who are committed to welcoming prison leavers – the directory is used in all prisons across England and Wales. This resource is a lifeline for those leaving prison and seeking to find connection and community where they can belong and practice their faith/belief.
We are currently recruiting for an Operations Officer to lead on administrative support to the charity under the direction of the Project Manager, supporting on engagement with various stakeholders and networks. The goal of the post is to ensure that The Welcome Directory can effectively develop the reach of our work and achieve exponential growth, by maximising administrative efficiency.
Whilst this is a 6-month contract, there is the potential to extend where funding permits.
This will include, but may not be limited to:
Operations
- Engaging with interested faith/ belief communities/ networks, processing registrations and maintaining directory records
- Leading the co-ordination and delivery of the annual Affiliates Scheme
- Supporting the production and logistics of annual resource mail-outs
- Engaging in periodical team email campaigns for intentional growth
- Supporting the annual data refresh and survey, including follow-up, in collaboration with the Monitoring & Evaluation Officer
Events
- Provide administrative support in preparation for the online Prison Awareness Course (PAC) and other webinar events
- Provide technical support (e.g. Zoom hosting etc) for the delivery of the PAC and other webinar events
- Planning bi-annual team days and any one-off events, in consultation with the Project Manager
- Representing The Welcome Directory at selected events (as required)
Administration
- Answering email enquiries
- Editing recordings/ videos and updating resources in Canva
- Collating routine data and creating/ updating trackers (as required)
- Supporting processing expenses and issuing internal invoices
- Paying-in cheques and sending thank you cards
- Obtaining Gift Aid declarations and submitting claims
- Purchasing stationery supplies and dispatching resources
- Leading on quarterly team password management
Other benefits include:
- Flexible, remote working
- Small and supportive team
- Team days and opportunities for learning
- 5% employer contribution to pension scheme
- Contribution towards internet and phone costs, and provision of laptop and relevant equipment
- Opportunity to gain experience with a well-respected organisation in the criminal justice sector, including a prison visit
Please download the Job Description and Person Specification for further information.
Should you have any questions about the role, please get in touch by email.
The Welcome Directory will be scheduling interviews as applications come in. Please note we reserve the right to close vacancies early should we receive sufficient applications. Therefore, if you are interested, please submit your application, via CharityJob, as soon as possible.
‘Fair AI usage’ requires that all applicants declare at the point of submitting, that all information provided is an accurate, authentic representation of their personal background, skills, and work experience. Failure to transparently or honestly represent oneself - including over-reliance on unedited AI-generated text, including cover letters, personal statements or application answers without personal review, may result in an application being withdrawn or disqualified.
To help faith communities become places where people who leave prison find welcome, acceptance and appropriate support.
The client requests no contact from agencies or media sales.
We are looking for an experienced Regional Opperations Lead, to coordination all aspects of the StreetDoctors operations within the London Region and to ensure our programmes are fit for the future.
We are an award-winning national charity which trains over 20,000 young people affected by street violence each year in emergency first-aid, through a team of 250 healthcare volunteers and youth workers. We empower young people with the skills to become part of the solution to violence by developing their skills and confidence to save lives and increasing their understanding of the medical and psychological consequences of violence.
As the StreetDoctors lead for the region, you will provide leadership in partnership development, volunteer management, the delivery of training and maintaining quality standards.
The key areas of focus include:
- To create, develop and maintain partnerships with a range of organisations including, funders, commissioners, community organisations, criminal justice organisations, education providers and youth organisations.
- To develop and manage engaged volunteers and youth workers and ensure their expectations are aligned to the organisation's objectives and provide the best volunteering experience possible.
- To deliver training and ensure the quantity and quality of projects meet the required targets and new opportunities are maximised.
At StreetDoctors we believe diversity supports innovation and creativity. We are committed to equality of opportunity, being inclusive, and being representative of the people we are here to support. We would therefore encourage applications from candidates from diverse backgrounds.
To empower young people through training to keep safe, save lives and be part of the solution to street violence.



The client requests no contact from agencies or media sales.
Special Olympics GB is proud to support some of the most inspiring athletes in the world — individuals with intellectual disabilities who compete from local to international levels, breaking down barriers and showing the transformative power of sport both on and off the field of play.
As we enter an exciting new chapter, we are seeking an outstanding Director of Operations to join our Executive Leadership Team. This is a pivotal role for a strategic and values-driven leader who can strengthen our organisation, drive operational excellence and help deliver even greater impact for athletes, families and communities.
Working closely with the Chief Executive, Board and wider movement, you will lead organisational performance across governance, safegaurding, finance, people, systems, planning and delivery, ensuring Special Olympics GB is resilient, ambitious and fit for the future. As Executive Lead for Safeguarding and Welfare, you will champion a culture where the wellbeing, safety and dignity of every athlete remains at the heart of everything we do.
We are looking for someone who:
- Is inspired by the power of sport to transform lives and create more inclusive communities.
- Brings significant senior leadership experience and a track record of organisational development and operational excellence.
- Can translate strategic ambition into effective delivery and sustainable growth.
- Has experience of governance, compliance, finance, risk management and safeguarding.
- Builds strong relationships and partnerships, influencing with credibility and integrity.
- Leads with empathy, accountability and a commitment to inclusion.
The Director of Operations at SOGB is a wide-ranging, key role, reporting to the Chief Executive as a member of the Executive Leadership Team (ELT). Working across the organisation, the Director of Operations manages the operational and support services activities including governance, compliance, HR, business processes, IT, safeguarding, finance and health & safety to ensure that the organisation runs smoothly, efficiently and effectively.
Application Instructions
For Job Role specifics and how to apply please see the below SOGB Director of Operations Recruitment Pack.
The closing date for applications is Friday 4th September 2026 at 9am. There will be a two- stage interview process that will cover both culture/motivators and thematic competencies. Stage 1 interviews will take place week beginning 28th September 2026 and stage 2 will take place week beginning 5th October 2026.
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to apply for the Director of Operations role. It is important that all prospective candidates understand our mission and are driven by our cause. Referring to the role description, please be specific about how your skills and experience will help you undertake this role. Generic applications will not be considered.
We are Special Olympics GB. We are Inclusion in Action.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part-time Operations Manager to support our Executive Director and wider team by taking an operational lead, keeping a birds eye view over all of our activities and our infrastructure - and ensuring the principles and processes we’ve collectively agreed to are working optimally.
You will provide essential operational, administrative, financial and IT support. Lead in the day to day operations of the organisation, including office tasks, diary management and systemic thinking for our internal communications.
TERMS AND BENEFITS
-
Fixed term contract for 12 months (with the possibility of extension depending on future grants), £38,000 pro rata (equivalent to £22,800 per year), with a September or October 2026 start.
-
25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
-
4% pension (3% employer and 5% employee contributions)
-
Access to training and mentoring opportunities to develop in the role, if needed.
-
Flexibility in working hours and TOIL.
-
Central London office space. MDP’s office is in Vauxhall, London. Staff have daily access to the office and the team works from the office together at least once a week.
OUR VALUES
Migrant Democracy Project (MDP) is building migrant power in the UK. We build political power by getting migrants registered to vote, we organise for votes for all residents, and we support the leadership development of migrant leaders. We want to build a society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
We work in solidarity. We recognise that our struggles, liberation, identities, and oppressions are interconnected. We do not exist in isolation to other communities.
Our fight for migrant justice is tied to queer and trans liberation, racial and disability justice, reproductive freedoms, freedom for Palestine and all oppressed people, anti-capitalism, and beyond.
KEY DUTIES - Please read the Operations Manager job specification attached document before applying for a full list of duties.
- Office & Team Support: managing the MDP office, keeping it stocked, ensuring the compliance of the office environment and support the Executive Director with diary and meetings.
-
Project Management: support the team with resources, templates and systems for them to do their work effectively, implementing and managing MDP's project management platform and ensure the team are supported through their work.
- Operations & Compliance: ensure MDP is compliant with relevant policies and ensure their timely implementation, keeping track of compliance and training needs and be the point of contact in the team for safeguarding matters.
-
Security of the team and community: staying up to date with best practice on digital and physical security and ensure the wider community that interacts with MDP is safeguarded.
-
People Management and recruitment: maintaining records of staff leave, expenses and training needs, support the Executive Director with recruitment processes and ensure the team has access to the processes allowing them to grow and flourish.
-
Online systems: manage MDP's Google Workspace, internal communications and staff shared drives, accounts and onboarding.
-
Finance Support: pay small invoices and process staff expense forms, submitting relevant invoices and manage MDP's expense card system.
KEY QUALIFICATIONS - Please read the Operations Manager job specification attached document before applying for a full list of qualifications.
-
At least three years of experience in an administrative, operations, or office management role, ideally within a small NGO or human rights organisation.
-
Ability to manage multiple tasks and prioritise effectively to meet deadlines.
-
Excellent organisation skills, with extensive experience in project and program management, a proven ability to plan, organise, and lead the implementation of plans and processes.
-
Excellent digital skills including on platforms such as Excel, Airtable, Google Workspace, or general software.
-
Good knowledge of policies relevant to the operations of an organisation.
-
Experience using Xero, Soldo or similar software for processing invoices and expenses.
-
Experience maintaining accurate records and systems, with excellent attention to detail.
-
Experience supporting recruitment, onboarding or volunteer coordination.
-
Understanding of data protection principles (e.g. GDPR), general policy compliance, and experience handling confidential information.
-
Experience in diary management.
-
Excellent knowledge using Google Suite.
-
Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
-
Excellent attention to detail and communication skills.
HOW TO APPLY
Please send your CV with the Subject Line “FIRST NAME LAST NAME OPERATIONS MANAGER” by 31 August 2026 and complete the online form following the guidance in the application pack.
MDP is dedicated to the kind of diversity and inclusion that makes our organisation thrive. We highly encourage people to apply who identify as migrants and refugees; women, trans or nonbinary; LGBTQIA+; Black or BIPOC; and disabled.
Please let us know if you have any access needs or requirements. We will work with you to help you achieve your best.
DECISION-MAKING TIMELINE
We are looking for the Operations Manager to start in September or October 2026. The applications will be reviewed on a rolling basis and interviews will be scheduled accordingly.
Interview process
● Stage 1: shortlisted candidates will be invited for a 20 minute interview online with the Executive Director.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview in-person. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
Please download and refer to the full application pack for the job description and follow the application process outlined there.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
St Barnabas with Christ's Chapel is a large, thriving, inclusive parish at the heart of Dulwich Village. This is an exciting opportunity for you to join our team in a central role that is key to the continued flourishing of our busy parish. This is a reconfigured and expanded role where you would have the opportunity to make a real difference to how we work together and implement our vision and mission priorities. In return we would offer you warm, collegiate, and engaged colleagues, both staff and volunteers.
This role is ideal for you if you a hands-on, collaborative, relational, and mission driven Christian professional who can balance operational excellence with a heart for people and community. As Operations Manager you will oversee the parish’s resources: people, buildings, IT, and finances, developing systems and structures that are effective, flexible, and culturally responsive.
PURPOSE:
● To work collaboratively with the Vicar, Wardens, PCC (church council), staff and congregation, supporting St Barnabas with Christ’s Chapel as we live out our vision and implement our Mission Action Plan (MAP).
● To help nurture a staff and volunteer culture rooted in mutual respect, honest communication and shared responsibility, supporting healthy rhythms of work and life.
● To be responsible for the management of the parish’s resources of people, buildings, IT, and finances. Developing effective, efficient, and flexible administrative processes, and robust and appropriate structures for leadership, management, and governance (including statutory compliance).
As a leadership role within a Church of England parish, there is an occupational requirement for the post-holder to be a Christian and enthusiastic about the vision and values of St Barnabas with Christ’s Chapel.
Full details of the role, benefits and the person specification for this exciting role can be found in the attached job pack.
We look forward to hearing from you.
Hello, we will assess your application against the criteria in our person specification, which is found in the attached job pack. Please tell us in your covering letter how you meet the requirements under each of the six headings. The more criteria you can show us that you meet, the stronger your application. But do not be put off from applying because you do not think you meet all of them.
The client requests no contact from agencies or media sales.
We are seeking an experienced, highly organised and proactive Operations Manager to play a central role in keeping our London office running smoothly and supporting our wider team and organisation. The ideal candidate will have strong liberal instincts and support our mission to defend civil liberties in the UK.
This is a varied and hands-on role with responsibility across multiple operational areas, ensuring everything runs smoothly behind the scenes. It is a new role to the organisation, initially offered as a 12 month fixed term contract, with the possibility of extension.
Why join Big Brother Watch?
-
A genuinely flexible, part-time role designed to support work-life balance
-
A dynamic, successful and friendly team in a supportive working environment
-
The opportunity to take ownership of an important and varied role
-
The chance to contribute to an organisation at the forefront of defending freedom in the UK
Flexible working that works for you
-
16 hours per work, with flexibility as to how these are worked
-
We’re open to a range of working patterns (e.g. school hours, shorter days across the week, or compressed hours, potentially variations across term times / school holidays)
-
Hybrid working, in practice will likely require min. 50% office attendance
The rest of our team works full time in-office. However, for this particular part-time role we aim to agree on a working pattern that provides consistency and predictability while fitting around your other commitments. We particularly welcome applications from experienced candidates returning to work after a career break, including parents and carers.
About you
You’ll have strong experience managing or co-ordinating a busy office or operational environment. You’ll be confident in taking on tasks proactively, looking for ways to plan ahead to ensure smooth operational running and improved efficiency, and independently finding solutions. You’ll have excellent communication skills, liaising with all team members and providing the team with essential operational support as needed. You’ll have good IT office skills.
Operations Manager job description
-
Take ownership of the day-to-day running of the London office, ensuring it is organised and efficient
-
Help co-ordinate logistics for meetings and staff travel
-
Co-ordinate IT support, equipment and asset management
-
Lead IT migration projects (e.g. changing software/support suppliers, as directed)
-
Ensure the office and kitchen are adequately supplied
-
Support with HR admin including recruitment of staff, volunteers and contractors
-
Organise staff socials
-
Organise cycle to work scheme
-
Liaise with accountants, support basic book-keeping (receipt filing)
-
Support with internal file storage, physical and digital
-
Support with maintenance of databases
-
Assist with postage and physical mailouts to our supporters
-
Commit to highest standards of data protection
-
Periodically undertake required office risk assessments
Big Brother Watch
Big Brother Watch is a UK civil liberties campaign group fighting for a free future. We’re determined to reclaim our privacy and defend freedoms at this time of enormous technological change. And we fight to win.
We’re a fiercely independent, diverse, non-partisan and non-profit group of campaigners and researchers who work to roll back the surveillance state and protect rights in Parliament, the media or the courts if we have to. We publish unique investigations and pursue powerful public campaigns to pursue real change. We work relentlessly to inform and empower the public to collectively reclaim privacy, defend our civil liberties and protect freedoms for the future.
We’re a small, dedicated and highly effective team of 7 (growing to 8) staff members and 5 volunteers.
Big Brother Watch is a UK civil liberties campaign group fighting for a free future; to reclaim our privacy and defend freedom of speech.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Plumstead Community Law Centre is a specialist legal advice charity providing free legal advice and representation in immigration, welfare benefits and employment law. Based in the heart of Woolwich, we support local people through our office and community outreach services.
We are seeking an Interim Chief Executive / Operations Manager to oversee the day-to-day running of the Law Centre. Working closely with our Board of Trustees, you will manage staff, office operations, finance and administration, funded projects and organisational compliance, ensuring our services continue to deliver high-quality support to the community.
This flexible role could suit an experienced Chief Executive, Charity Manager, Operations Manager, Office Manager or Practice Manager. Experience of the legal advice or charity sector would be advantageous but is not essential.
To apply, please send your CV together with a supporting statement explaining how you meet the requirements of the Job Description and Person Specification..
Applications will be considered on a rolling basis and the vacancy will remain open until the post is filled.
Plumstead Community Law Centre is committed to equality, diversity and inclusion and welcomes applications from all sections of the community.
The Isles of Scilly Wildlife Trust is seeking an experienced finance professional to lead its financial management and oversee the organisation's operational functions. This is a senior leadership role supporting the Trust's continued growth, financial resilience, and conservation mission. The position can be based remotely, with travel to the Isles of Scilly as needed.
What Makes This Role Unique
- Opportunity to join the senior leadership team of a respected conservation charity.
- Flexible full-time or part-time arrangement.
- Remote working (with some travel to the Isles of Scilly as required) will be considered.
- Broad influence across finance, operations, governance and organisational development.
- Chance to contribute to nationally significant conservation projects, including the Isles of Scilly Seabird Recovery Project.
Our Ideal Candidate
The successful candidate will be:
- A qualified (or nearly qualified) accountant.
- Collaborative and approachable.
- Highly organised with strong attention to detail.
- Comfortable working strategically while also managing day-to-day financial
- operations.
- Passionate about conservation and supporting the Trust's mission.
- Motivated to help a growing charity strengthen its systems and long-term
- sustainability.
Overall, this is a senior finance leadership role with significant operational responsibilities, suited to someone who enjoys combining strong financial stewardship with organisational improvement in a mission-driven charity.
For the full list of key responsibilities please see the job description.
CVs will not be accepted, please visit IoSWT website to download the application form
About Us
Our mission is to keep Scilly special – to protect the islands’ unique heritage, particularly its native wildlife, ensuring that this heritage can be enjoyed by all.
We look after around half of the Isles of Scilly, making sure that Scilly stays special. We help wildlife thrive and provide opportunities for us all to enjoy nature.
If you have any questions, or would like to talk about this role, please find our contact details in the job description.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Salary: £40,000 per annum
Reporting to: Chief Operating Officer
Start Date: September 2026
About The Skill Mill
The Skill Mill is a social enterprise that provides employment opportunities for young people with criminal convictions. Through paid work in environmental projects, horticulture and grounds maintenance, we help young people develop skills, confidence and positive futures while creating benefits for local communities and the environment.
Our programmes bring together Supervisors, Youth Justice Services, employers, Pathways Advisors and local partners to support young people into sustainable education, training and employment.
The Role
This is an opportunity to help shape and strengthen the delivery of The Skill Mill across the South.
As Regional Operations Manager, you will ensure young people receive a high-quality and consistent experience throughout their time with The Skill Mill. Working closely with Supervisors, Youth Justice Services, Pathways Advisors and the Commercial Sales Manager, you will oversee day-to-day operations, support programme delivery and ensure projects run safely, effectively and to a high standard.
You will play a key role in creating the conditions for young people to succeed by supporting frontline teams, building strong partnerships and ensuring programmes deliver positive outcomes for the young people and communities we serve.
What You'll Do
Support High-Quality Programme Delivery By:
- Managing the day-to-day operation of The Skill Mill programmes across the South.
- Supporting Supervisors to deliver safe, effective and impactful work programmes.
- Monitoring programme activity and resolving operational challenges.
- Ensuring compliance with organisational policies, procedures and health and safety requirements.
- Maintaining high standards of delivery across all sites and projects.
Build Strong Partnerships By:
- Working closely with Youth Justice Services, Pathways Advisors and local partners.
- Supporting collaboration between operational teams and commercial projects.
- Acting as a key point of contact for stakeholders across the region.
- Representing The Skill Mill at partnership meetings and local events.
- Strengthening relationships that create opportunities for young people.
Monitor Performance and Impact By:
- Tracking programme delivery and performance against agreed targets.
- Monitoring progress towards social impact and employment outcomes.
- Preparing reports and updates for the Senior Management Team.
- Supporting the development of systems that measure quality, efficiency and impact.
- Using data and feedback to improve programme performance.
Support and Develop Teams By:
- Providing guidance, support and mentoring to Supervisors.
- Identifying training and development opportunities.
- Promoting a positive, collaborative and accountable culture.
- Supporting teams to deliver the best possible outcomes for young people.
What We're Looking For
We're looking for someone who can bring people together, support high-quality delivery and help create opportunities for young people to thrive.
You'll have:
- Experience in operational, service or project management.
- Strong relationship-building and stakeholder management skills.
- Experience coordinating multiple workstreams, teams or projects.
- Excellent organisational and problem-solving skills.
- Knowledge of safeguarding and working with vulnerable or disadvantaged young people.
- Strong IT and reporting skills.
- A commitment to The Skill Mill's mission and values.
Desirable:
- Experience in social enterprises, youth justice, employability or community-based services.
- Experience managing commercial contracts or operational delivery programmes.
- Understanding of outcomes-based commissioning.
- Health and Safety qualification or relevant practical experience.
What We Offer
- The opportunity to help shape services that improve outcomes for young people.
- A supportive and committed leadership team.
- Flexible working arrangements.
- Training and professional development opportunities.
- The chance to contribute to a growing social enterprise with a proven track record of creating social and environmental impact.
Why Join The Skill Mill?
Every day, you'll help ensure young people have access to meaningful employment, skills development and progression opportunities. By supporting the teams that work directly with young people, you'll play an important role in helping them build brighter futures while creating positive change in local communities.
To apply please send a CV and cover letter setting out your experience, qualifications and how you meet the requirements of the person specification.
The Skill Mill is a multi-award-winning social enterprise which provides employment opportunities for young ex-offenders between sixteen and eighteen
Prospectus are delighted to be supporting a small charity in South-West London in their search for an Interim Operations Manager on a 6-12 month fixed term contract, on a part time basis (3-4 days per week). The role offers £35,000 FTE and is home-based but with regular travel required across the Wandsworth area to provide operational leadership across their independent charity. This is a hands-on, varied role where you'll work closely with Trustees, staff and volunteers to ensure the smooth running of operations while driving practical improvements that make a real difference.
Reporting to the Trustees, you'll oversee a team spanning two charity shops, an online retail operation and a small office based team, helping to create stability, strengthen people management practices and support ongoing organisational development.
You’ll be an adaptable and organised manager who can quickly understand the organisation, assess priorities and provide clear leadership. You’ll bring proven experience leading teams and managing people, as well as strong operational management skills within a charity, retail, SME or similar environment. You’ll be able to identify areas to improve processes, systems and ways of working, and be able to work autonomously while partnering effectively with Trustees. You’ll be able to build strong relationships with a range of stakeholders, and be solutions focused with excellent communication skills.
What you'll be doing
- Leading day-to-day operations.
- Managing and supporting employees and volunteers across retail and operations.
- Building strong relationships with Trustees and key stakeholders.
- Overseeing retail, fundraising and income-generation activities.
- Supporting the recruitment and onboarding of a new starters.
- Reviewing existing systems and introducing practical process improvements.
- Strengthening people management processes, communications and operational oversight.
- Ensuring effective administration, compliance, health & safety and governance arrangements are maintained.
Apply now with your CV and cover letter.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds and are happy to make reasonable adjustments to enable all interested candidates to apply. If you require assistance with your application, please contact Shannon Sanderson, the lead consultant for this role. Please note that applications and CVs sent directly by email cannot be accepted and must be submitted through the application link to ensure they are properly recorded and considered.
Fulfilment Manager
£42,750 - £46,500 per year
Fixed term until end of February 2027, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We're looking for a Fulfilment Manager to join us on a fixed-term contract until the end of February 2027. This is an exciting opportunity to play a key role in how we support our fundraisers, supporters and people affected by prostate cancer, ensuring the smooth delivery of fulfilment services across the charity. You'll manage our relationship with an external fulfilment partner, making sure services are delivered efficiently, cost-effectively and in line with agreed standards.
You'll join us at a pivotal time as we begin working with a new supplier. Working closely with colleagues across fundraising, supporter care, health information, digital and customer operations, you'll lead on supplier performance, service improvements and process optimisation. Using data and insight, you'll identify opportunities to enhance the supporter experience, protect income and help ensure our fulfilment service continues to meet the changing needs of the charity.
Alongside leading our fulfilment service, you'll manage and develop our ecommerce function. From stock forecasting and product development to supplier management and shop performance, you'll ensure our online shop delivers a great customer experience, supports fundraising objectives and continues to grow its reach and impact.
You'll also provide line management support to the E-Commerce Executive, providing guidance, feedback and development opportunities to help them thrive.
What we want from you
We’re looking for someone who enjoys improving processes and building strong relationships. You’ll thrive in this role if you’re naturally organised, able to balance attention to detail with multiple moving parts and motivated by delivering an excellent supporter experience.
You’ll be solutions-focused and confident managing priorities, working with data to inform decisions and collaborating across teams to make things happen. You’ll build strong relationships with both suppliers and internal teams and feel confident holding partners to account when needed. You’ll be process-driven, always looking for simpler, smarter ways of working, and comfortable managing complex operational activity while keeping everything running smoothly. Strong attention to detail is essential, particularly when working at pace or with large volumes of data and multiple suppliers.
You’ll bring experience of forecasting, stock management and using insight to guide decisions, along with the ability to support, coach or motivate others, whether formally or informally. Ideally, you’ll also have line management experience.
If this sounds like you, we’d love to hear from you and see how you could help us make a real difference for our supporters!
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application by visiting our website via the link.
The closing date is Sunday 6th September 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled for the week of Monday 14th September 2026.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Prospectus are delighted to be working with our client are supporting with the recruitment of an Operations Manager (London and South East).
The organisation is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest. With a committed, dedicated staff team and clear plans to scale reach, support and impact, the charity lives its values by being positive, collaborative and ambitious in all it does.
This role is available on a contract until end of March 2027 and on a full-time basis (37 hours a week). The salary for this role is £38,470- £45,258 FTE. This is a hybrid role with regular travel across the service areas, predominately London & the South-East.
Within this role, you will provide operational leadership and support across a portfolio of services within London and the South-East. You will analyse performance, activity and outcome data to identify risks, trends and opportunities, supporting timely decision-making and continuous service improvement. You will lead on the resolution of operational issues, escalations and service delivery challenges. You will lead and implement service improvement projects and operational change initiatives.
You will line manage the Helpline Manager and Programmes of Support Manager. You will support resource planning, workforce deployment and service capacity management to maximise service effectiveness. You will ensure operational systems, processes and ways of working are effective, consistent and compliant. You will support organisational quality improvement, innovation and development activity as required.
To be successful in this role, you will have significant experience in an operational leadership or management role. You will have experience of managing teams and/or line managing managers. You will have experience in performance monitoring and driving service improvement. You will have experience of managing operational change and implementing new processes. You will have experience of working within commissioned, contracted or publicly funded services. You will have experience of working collaboratively across multiple teams and functions.
Desirably, you will have experience working within health, social care, carers' services, voluntary sector or community services. You will also have experience of quality improvement methodologies and service redesign and supporting organisational change programmes.
How to Apply
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact George Cook at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. To formally apply, you will need to complete a supporting statement (max. 2 sides of A4). Interviews will be held on Thursday 3rd September.
To support the smooth running of HR, administration, IT coordination and organisational events. The role works closely with the Business Operations Manager, the Director of Finance and Business Operations and colleagues across the charity to ensure a positive employee experience and effective internal systems.
We are looking for an Operations Executive Assistant to join our Operations Team. This is a varied role at the heart of the organisation, combining operational coordination and executive support. Working across every part of Purposeful Ventures, you will help ensure colleagues have the systems, processes and support they need to do their best work.
Working closely with the Director of Finance and Operations, you will coordinate operational priorities, anticipate issues before they arise, and ensure the organisation runs smoothly, enabling senior leaders to remain focused on strategic work.
No two days will be the same. You might be coordinating a new starter's first day, overseeing office operations, preparing papers for senior meetings, implementing a new operational process, coordinating organisational compliance activities, supporting grant administration, or resolving an operational issue before it becomes a problem.
This is a role for someone who enjoys making things work well. You will be trusted to take ownership, build strong relationships across the organisation and continuously improve how we operate. You'll need to be equally comfortable supporting senior leaders, coordinating projects, solving practical problems and paying close attention to detail.
This role sits at the centre of Purposeful Ventures. You will work with colleagues across the organisation, gaining a broad understanding of how we operate while taking ownership of the systems, processes and coordination that help enhance how the organisation works. If you are someone who enjoys understanding how organisations work and finding practical ways to make them work even better, you will have plenty of opportunities to make a difference.
Job Description
Purpose
The Operations Executive Assistant plays a central role in the efficient running of Purposeful Ventures by providing operational management, executive support and administration across the organisation.
The role is varied and post holders are expected to have, and will be supported to continue to develop, expertise across a broad range of operational activities.
Responsibilities and duties
Executive support
Working closely with the Director of Finance and Operations and Management Team:
- Monitoring operational priorities and proactively following up actions on behalf of the Director of Finance and Operations.
- Preparing briefing notes, reports and background information to support decision-making.
- Coordinating cross-organisational activity on behalf of the Directors, ensuring actions are progressed and deadlines met.
- Providing proactive executive and administrative support to members of the Management Team.
- Managing diaries, scheduling meetings and coordinating logistics where required.
- Providing holiday and absence cover for the Executive Assistant to the CEO, ensuring continuity of support.
- Preparing agendas, coordinating papers and tracking actions from meetings.
- Organising meetings, workshops and events.
- Anticipating administrative requirements and proactively resolving issues to enable senior leaders to focus on strategic priorities.
- Coordinating operational issues across the organisation, using judgement to resolve matters independently and escalating where appropriate.
- Handling confidential information with professionalism and discretion.
Operations and Business Administration
- Working closely with colleagues across operations, communications, philanthropy, finance and project teams:
- Being a first point of contact for enquiries, correspondence and shared mailboxes, ensuring a consistently high level of customer service.
- Managing calendars, room bookings, registering and greeting visitors, organising meetings and organisation wide events.
- Ensuring the effective management of organisational documents, templates and operational systems.
- Maintaining CRM records and contributing to operational reporting.
- Coordinating document administration including agreements and approvals.
- Driving continuous improvement of organisational systems and processes, for example:
- Leading small operational improvement projects.
- Coordinating the implementation of new systems and operational processes.
- Support organisational change initiatives.
- Acting as first point of contact for our external IT provider (Penelope), managing internal IT operations
- Coordinating our operational compliance calendar, ensuring key activities are completed on time, including:
- Supporting the implementation and review of organisational policies and operational procedures.
- Coordinating annual policy reviews and maintain version control.
- Monitoring mandatory organisational compliance activities and escalating any risks.
- Maintaining relationships with operational suppliers; coordinating contract renewals; monitoring service delivery and escalating issues.
- Coordinating office health and safety arrangements, working closely with the building management company. Coordinating workplace risk assessments, maintaining accident records and coordinating fire marshal/first aid arrangements. Acting as Fire Marshal following appropriate training
People operations and onboarding
Working closely with the People Coordinator and colleagues to deliver an outstanding onboarding experience by:
- Carrying out Right to Work and DBS identity verification processes through our Due Diligence Checking platform, including video identity checks where required.
- Managing IT onboarding requests, including Penelope onboarding forms.
- Coordinating system access including EdCity passes and user set up.
- Preparing first-day arrangements including laptops and merchandise; welcoming new starters including building orientation, team introductions, and IT set up.
- Scheduling induction meetings, one-to-one introductions and team coffees.
- Setting colleagues up on the compliance learning system and assigning mandatory training. Monitoring new starter and refresher training to ensure completion and compliance.
- Maintaining organisation charts and onboarding documentation.
Office and Facilities
Ensuring that Purposeful Ventures provides a welcoming, productive and well-organised working environment by:
- Coordinating the day-to-day running of our fully serviced office at EdCity.
- Welcoming visitors and supporting colleagues in the office.
- Managing office supplies and equipment.
- Liaising with building management and external suppliers.
- Coordinating office IT equipment and ensuring new and existing colleagues have the equipment they need.
- Supporting the organisation of internal events and team activities.
Supporting Incubating Organisations and New Projects
Working with organisations that Purposeful Ventures is incubating by:
- Providing ad hoc administrative support to them and new projects.
- Assist with processes, communications, and administration.
- Support teams with coordination and project delivery activities.
The job description is subject to change and the postholder may be required to undertake tasks not specifically referred to above. Such duties, however, will fall within the scope of the job description.
Who we are looking for
We are looking for a highly organised, proactive and collaborative professional with experience providing executive and operational in a fast-paced environment. You will take ownership, build trusted relationships across the organisation, and be passionate about creating efficient systems and delivering an outstanding experience for colleagues and stakeholders.
You will bring an appreciation of the charity and social impact sector and a commitment to Purposeful Ventures' mission and values, recognising the importance of working for the good of the wider system.
Key requirements
The successful candidate will have:
- A strong understanding of office, operations and business administration, with an appreciation of how effective operational processes enable organisations to deliver meaningful outcomes and impact.
- Knowledge of executive support and the principles of providing proactive, high-quality support to senior leaders and management teams.
- An understanding of employee onboarding, colleague experience and the importance of creating a welcoming, well-organised and inclusive environment for new starters.
- Working knowledge of Microsoft 365 and confidence using and administering a range of digital systems, with the curiosity and agility to learn new technologies quickly.
- An understanding of organisational policies and procedures, and the importance of maintaining compliance, consistency and good governance within a charity.
- An understanding of the role of the Charity Commission and Companies House, and an appreciation of the governance and compliance responsibilities of charitable organisations.
- An understanding of information governance, confidentiality and UK data protection legislation (including GDPR), and the importance of handling sensitive information with integrity and professionalism.
- Right to work in the UK
Experience
The successful candidate will have demonstrable experience of:
- Providing proactive executive or senior administrative support to senior leaders or management teams, anticipating needs and enabling others to focus on strategic priorities.
- Coordinating complex diaries, meetings, events and logistics while balancing multiple competing priorities.
- Managing office operations or business administration within a busy, collaborative and fast-paced environment.
- Coordinating multiple operational priorities while exercising sound judgement and working with a high degree of autonomy.
- Delivering a positive onboarding experience through coordinating new starter administration, systems, induction activities and colleague support.
- Taking ownership of operational processes and continuously identifying opportunities to improve systems, simplify ways of working and enhance the experience of colleagues.
- Building positive and trusted relationships across teams and with external suppliers, partners and stakeholders.
- Working with confidential and sensitive information, consistently exercising sound judgement, discretion and high ethical standards.
- Working collaboratively across functions to achieve shared objectives and support organisational success.
Desirable:
- Experience within the charity, education or social impact sector.
- Experience supporting governance, Board or senior leadership meetings.
- Experience coordinating compliance processes such as Right to Work, DBS checks or mandatory training.
The client requests no contact from agencies or media sales.