Operation manager jobs in Liverpool, merseyside
Location: UK based with the option for remote working. This role requires attendance at the London Head Office, SW1, to fulfil operational requirements. The number of days onsite per week will vary from 1-4 days as required.
Salary: £46,000-£51,000
Benefits: Yearly performance related pay, generous leave, 4 wellbeing days per year, eligible for the Civil Service pension scheme option - employer contribution up to 28.97% and more.
Contract: Fixed Term - 12 Months. This is a maternity leave cover.
Working Pattern: Full-time: WFD will consider flexible working arrangements, including, job share, compressed hours, part time, flexitime.
The International Operations Manager is a core and business critical role within the Operations Team, providing management-level delivery on procurement, security and travel, compliance and maintenance and management of core operational frameworks to support our global network.
Top line activities for this role include
- Day-to-day management of security risk management: focal point for non-digital programme-related risks
- Accountable for operational policies and frameworks ensuring consistent application and compliance
- Office opening and closure process lead - legal and compliance (operational), and safety and security aspects
- Registration and ongoing compliance processes in the UK and across the network
- Procurement service contracts lead for travel and accommodation, office equipment and supplies, security, and insurance at the centre, and ensure country office suitability.
We are looking for the following
- Demonstrated experience in a comparative role.
- Proven track record of strong leadership and cross-cultural communications skills.
- Experience in cross-departmental collaboration, effectively engaging with both junior and senior-level audiences.
- Project management experience and/or qualifications (e.g. Prince2, PMD Pro)
- Experience in policy and process development, including the ability to design, implement, and evaluate comprehensive policies and procedures to improve efficiency.
- Excellent understanding of business processes including the outsource of procured services.
- Experience of procurement procedures.
- Experience with administering Learning Management Systems (LMS), such as Moodle.
- Excellent time management, including ability to prioritise tasks and working to deadlines.
- Strong interpersonal skills and the ability to foster good working relationships.
- Well-developed oral and written communication skills.
- Experience providing user support ideally to remote teams.
- Good technical knowledge of Microsoft 365 Platform (SharePoint, Teams, Office 365)
- Experience using client management systems (CRM).
- Experience of safety and security risk management.
To apply by 3rd March 2026 via CV and Cover Letter visit our website.
To mobilise British and international expertise to support people around the world to strengthen democracy in their country.
The client requests no contact from agencies or media sales.
Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in people. Despite this, awareness remains low and diagnosis is often delayed.
ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.
We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.
This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.
The Role
Your time will be split approximately:
- 70–80% supporting an ambitious international research project·
- 20–30% supporting ASIF’s wider operations
You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.
Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.
About You
We’re looking for someone who:
- Has experience supporting research projects (ideally in healthcare or epidemiology)
- Is highly organised and comfortable managing detailed documentation
- Communicates clearly and confidently in English
- Is proactive, reliable and solutions-focused
- Is comfortable working remotely and independently
- Enjoys collaborating with people from different countries and cultures
- Understands what it means to work in a small organisation; flexible, supportive and hands-on
Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.
Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)
Digital Change Manager
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Reporting to: Digital Transformation Lead
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Employment Status: permanent 28 hrs/week (flexible)
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Location: Home based
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Level: Managerial (Band 6)
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Salary: £32,859 fte per annum plus excellent pension & benefits
Role purpose
Adoption UK is undertaking a major digital transformation, initially focused on CRM and Website developments. Our Digital Transformation Team will drive this change programme, working with colleagues and external digital partners; and subsequently deliver our on-going digital strategy implementation and development.
You will support the Digital Transformation Lead to refine and implement Adoption UK’s digital strategy, to deliver our digital transformation project. Working with internal and external stakeholders the team will ensure that the project’s vision and scope meet the business and operational needs of the charity. An important part of your role will be to work collaboratively with colleagues across the organisation and particularly with our Marketing and Communications team to integrate digital into all current and upcoming projects.
We’re looking for someone who has experience of project working in a digital environment, particularly within website and CRM implementation.
Background – our digital transformation
Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication and data silos; resulting in data management and website functionality that don’t meet all our users’ needs. We’re changing all that by:
- Investing in our customer-facing website and data management systems; connecting all our divisions and services, delivering integrated systems that provide a positive customer and stakeholder journey.
- Developing the next generation of digitally accessible services
- Extending our in-house digital capability to support continuous delivery.
Key accountabilities:
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Support the Digital Transformation Lead to implement the charity’s digital strategy.
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Coordinate data and content activities, including migration between platforms, to deliver our website and CRM digital transformation programme.
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Utilise and maintain relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to:
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embed digital first principles and best practice.
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Train, coach and mentor colleagues to be effective users of our CRM and website.
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Progress opportunities to increase our digital capability and integrate digital into our current and upcoming work.
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Utilise the digital performance assessment framework to monitor compliance with digital and data best practice standards.
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Assist in maintaining our data security standards compliance, participating in quality assurance activities.
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Work collaboratively with our external digital and IT partners.
Essential Criteria
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Significant experience of website and CRM implementation and data/content management.
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Good general knowledge and experience of organisational IT systems, including cloud and M365 applications.
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Excellent verbal and written communications skills. Able to convey complex or technical information simply and clearly.
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Experience of IT/Digital supplier engagement. Able to engage effectively with both technical and non-technical stakeholders.
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Experience of working in a digital project/change environment.
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Ability to work under pressure and to respond quickly to changing circumstances and to tight timetables
Desirable criteria
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Experience of working in an organisation which uses agile development methodologies.
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A strong understanding of the National Cyber Security Centre principles and approach and General Data Protection regulations principles, audit and compliance.
Adoption UK is the leading charity for adopted and care experienced people and adoptive families.
The client requests no contact from agencies or media sales.
Are you an organised, proactive professional with a passion for supporting impactful causes? SURVIVE-MIVA, a Catholic charity dedicated to providing essential vehicles for medical and pastoral missions, is seeking a Communication, Grants and Business Support Manager to join our team in Liverpool.
- Reporting to: The Director
- Organisation: SURVIVE-MIVA
- Contract: Part-Time, 30 hours per week
- Pay: £48,000 pro rata
- Location: Liverpool (Address TBC)
Main Purpose of the Role: You will play a central role in supporting our fundraising, overseeing the grant allocation process, and driving digital outreach. Responsibilities include managing grant applications and agreements, enhancing communications, developing our social media presence, and ensuring smooth business management of the charity.
We’re looking for someone who:
- Is highly organised and proactive
- Communicates effectively with internal and external stakeholders
- Has experience in grant management and digital communications
- Is passionate about supporting charitable missions
If you’re ready to make a tangible difference and support life-changing initiatives, we would love to hear from you!
Closing date for applications: 5pm, 2nd March2026
Please send your CV and a covering letter outlining your suitability for the role.
The client requests no contact from agencies or media sales.
Reports to: Board of Trustees
Salary: £36,000 (pro rata)
Based in: Remote
Contract: 12 months fixed term
Hours: Part-time – 0.8 FTE, open to flexible working
Benefits – 25 days Annual Leave (pro rata), staff learning fund, enhanced parental benefits package, flexible working.
Why this role is important – and why you’ll make a difference doing it:
Hope Unlimited exists to support people and organisations working at the grassroots to challenge hate, strengthen relationships and build hope in their communities. Much of the most important work to bring people together happens quietly, locally and without recognition –often led by volunteers, neighbours and community members responding to what’s needed around them.
Too often, these groups are locked out of funding that doesn’t reflect how they work or what their communities need. This role exists to help change that. As Grant Manager, you will help ensure funding reaches hyper-local organisations. You’ll play a key role in backing community-led work that builds connection, resilience and agency, and in supporting communities to shape their own futures on their own terms.
What you’ll be doing in this role:
Grant management & assessment
- Reviewing and assessing grant applications in line with the Grassroots Fund criteria
- Carrying out desk-based research and liaising with applicants
- Making grant decisions within agreed levels of responsibility, and supporting decision-making by subcommittees and Trustees where required
- Keeping clear and accurate records of grants in a way that supports transparency and shared oversight
Funding processes & governance
- Supporting clear, fair and accessible funding processes
- Preparing grant offer letters and agreement
- Ensuring grants support Hope Unlimited’s charitable purpose and meet basic governance requirements
- Improving and evolving our grant-giving and reporting processes, and suggesting changes that make them work better for communities and for Hope Unlimited
Reporting & learning
- Supporting grantees to share what difference the funding has made after 12 months
- Encouraging reporting that works for communities, including written, visual or creative formats
- Helping Hope Unlimited learn from what grantees tell us, particularly about what strengthens community resilience over time
Relationship management
- Being a supportive and approachable point of contact for funded organisations
- Responding to enquiries from grassroots groups who may want to be considered for funding, even where we are not able to accept open applications
What we think you’ll need to be able to do the job:
You’ll need to bring:
- Experience managing grants, funding decisions or similar processes
- The ability to make thoughtful, fair judgements with limited information
- Strong organisational skills and attention to detail
- Confidence balancing trust and flexibility with responsibility and accountability
- Clear, kind and accessible written communication
- A strong belief in community-led change and local knowledge
It would also be helpful if you have:
- Experience working alongside small, volunteer-led or informal community groups
- An understanding of issues around community cohesion, division or far-right activity
- Experience with non-traditional or flexible approaches to understanding impact
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.
You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.
You will also take day-to-day responsibility for organisational administration.
This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
*** IMPORTANT: HDF will only consider applicants with the existing right to reside and work in the UK. ***
Background
Human Dignity Foundation (HDF) is a private, philanthropic foundation which was established to enable children to live with dignity. In recent years, we have focussed on funding organisations who help protect and safeguard children from sexual exploitation and abuse (CSEA). HDF is a spend down foundation which expects to complete the funding of its international partner projects by the end of 2033.
In 2023, HDF updated its strategy to drive the expansion of our portfolio of projects and maximise the foundation’s future impact – to support more children affected by or at risk of CSEA. To support this strategy, HDF is in the process of setting a UK registered charity, which is expected to be operational by end of Q1 2026.
Job Purpose
The Finance and Operations Manager will oversee and support the operations of the UK charity, working closely with the HDF team based in Dublin, to ensure its smooth running and compliance with UK laws and charity regulations.
Key Tasks and Responsibilities
The Finance and Operations Manager role will be dynamic and diverse given the small nature of HDF’s team. The role will be expected to build on the processes, policies and tools already in existence within HDF Switzerland and adapt them to the UK context. Core responsibilities of this role will include:
Finance
- Process and record payments and other transactions in the accounting system;
- Maintain financial records and prepare monthly management accounts, reconciliations, etc. for review by the Director of Finance and Operations;
- Support payroll processes and liaise with external providers;
- Manage required filings with HMRC as required (expected to be minimal);
- Prepare annual financial statements and coordinate/ support the annual audit/ financial verification of the charity;
- Prepare the annual budget and produce quarterly cashflow forecasts, ensuring timely drawdowns of funds from HDF Switzerland as needed.
Operations & Administration
- Produce and oversee the submission of reports and/or required filings to the Charities Commission and ensure broader compliance with its requirements;
- Produce reports and filings to Companies House as needed, and coordinate with the Company Secretary for their timely submission;
- Maintain the charity’s risk register to ensure risks are appropriately understood and mitigated;
- Produce and update internal policies, procedures and tools (templates to be provided where available);
- Set up and oversee the UK pension scheme, life assurance/ health insurance schemes as required with the relevant providers;
- Support the planning and delivery of meetings of the Board of Trustees and other internal and external meetings as needed;
- Organise travel arrangements for UK based staff(s) and Trustees as needed;
- In time the role may take over Company Secretary duties from our external provider;
- Conduct procurement, liaise with suppliers and manage their contracts as needed;
- Conduct other administrative tasks to support the running of the charity as needed, including but not limited to IT and HR;
- Support the charity’s Executive Chair of Trustees with tasks as may be reasonably required.
Grant Administration
- Support the development and amendment of grant agreements with partners as needed;
- Track and reconcile grant payments against agreements and perform required follow up with grantees as needed;
- Update and maintain HDF’s grant management information and filing system to ensure HDF’s records are accurate and up to date.
Person Specification
Experience
- 5 years’ experience in finance, accounting, office management
- Minimum 2 years’ experience working for a charity/NGO sector
Qualifications and skills
- Part-qualified ACA/ ACCA/ CIMA, or other bookkeeping/ accounting qualification
- Accurate worker with strong numerical skills
- Excellent written, verbal communication and interpersonal skills
- Computer literate – strong Excel, Word skills
- Proficient use of accounting software (e.g. Xero, Sage)
- Good organisational skills, ability to prioritise and meet deadlines
- Ability to work independently and on own initiative
Qualities
- Flexible
- Self-starter and pro-active
- Team player who enjoys working in small team environments
Common values
- Accountability to HDF’s Board and partners
- Innovative, entrepreneurial, and dynamic in our approach
- Openness to admitting our mistakes and learning from them
- Excellence in all that we do
- Passion for our work and mission
Terms & Conditions
- Part-time 3 days a week
- Between £40,000 - £50,000 per annum pro-rata, salary is commensurate with experience
- 25 days of annual leave pro-rata
- Remote, travel to London, Dublin and within Europe may be required
- Pension, provision of health cash plan or equivalent, life assurance, bike scheme
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner, an established UK charity with a focus on fighting poverty by transforming access to health care services in lower- and middle-income countries in Africa seeks a highly dynamic individual for a one-year fixed-term contract, with the possibility of an extension. The position is part of the management team, and the post holder will be expected to lead on the financial accounting, management accounting, and budgeting for the organisation as well as taking forward some strategic finance and operations projects as we expand our programmes in existing countries. The individual will also be expected to support the Co-CEOs with administrative, compliance and IT related tasks.
Finance
•Maintain a strong control environment, ensuring accounting records are complete and accurate.
Financial accounting
•Prepare annual statutory accounts in accordance with SORP 2015.
•Prepare for the annual external audit and host auditors ensuring the audit process runs smoothly. This includes supporting country offices in hosting their respective audits.
•Ensure annual statutory accounts are finalised and submitted to Companies House and the Charity Commission by the appropriate deadlines.
Management accounting
•Coordinate the month-end process with the Finance Officer (UK) and Programme Finance Lead, and review transaction postings.
•Prepare monthly management accounts with cash flow forecasts, modifying the format as needed to suit the preferences of senior management and the Board of Trustees.
•Prepare the annual organisational budget and mid-year reforecast.
•Improve existing budget templates to enable straightforward and transparent budgeting for donors.
Support to country offices
•Collaborate with the Programme Finance Lead on a monthly basis to reconcile intercompany accounts, ensuring that reconciling items are cleared promptly.
•Support country office teams in fulfilling any reporting and financial compliance requirements.
•Conduct internal process reviews (internal audits) of country offices where required.
•Review the bi-weekly payment runs for the UK office and the monthly country office fund requests, ensuring cash flow planning is in place for these payments.
•Ensure asset registers are maintained appropriately.
Administration
•Support staff in conducting procurement in line with our procurement policy.
•Assist with preparation for quarterly Board meetings.
•Support office management tasks.
Other
Review and develop existing policies and procedures (e.g. the Finance Manual).
Please note: Salary of £40k offered for 4 days per week ie £50,000 pro rata.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About The Shewsy (Shrewsbury House Youth & Community Centre)
The Shewsy has been at the heart of the Everton community since 1903. Based in one of the most deprived wards in the UK, our mission is simple: to create a safe, supportive, and inspiring environment where children and young people can grow in confidence, discover their potential, and find a positive direction for their lives.
Our work is rooted in relationships, informal education, and the belief that People Matter More Than Things. We run a full programme of youth and community activities year‑round, supported by a dedicated team and strong partnerships across Merseyside.
As we continue to strengthen and grow, we are seeking a Finance Manager who will play a central role in ensuring our charity remains financially resilient, well‑governed, and able to deliver life‑changing opportunities for young people.
Purpose of the Role
The Finance Manager leads the day‑to‑day financial operations of The Shewsy, ensuring our resources are managed effectively, transparently, and in line with our charitable objectives.
You will maintain reliable financial systems, develop clear reporting and analysis, and provide insight to senior leadership. This hands‑on role is essential to safeguarding the charity’s financial health, supporting funding bids, and enabling the continued delivery of our youth and community programmes.
Key Responsibilities (Shortened)
- Manage day‑to‑day finance operations, including bookkeeping, bank reconciliations, payroll journals, and supplier payments.
- Produce accurate month‑end accounts, financial summaries, and cashflow forecasts for the leadership team.
- Oversee income processes, including raising invoices, monitoring payments, and allocating restricted/unrestricted funds.
- Support funding bids and grants by preparing project budgets, tracking spend, and completing financial reporting for funders.
- Maintain strong financial controls to ensure accuracy, compliance, and smooth audit/independent examination processes.
- Improve finance systems and processes, ensuring they remain efficient, reliable, and fit for a busy youth charity.
- Work collaboratively with staff, offering financial guidance and supporting non‑finance colleagues where needed.
Knowledge, Experience & Attributes
Essential
- Experience in a finance role, including bookkeeping and month‑end preparation.
- Understanding of charity finance, including restricted vs unrestricted funds.
- Strong QuickBooks or similar accounting software experience.
- Ability to produce clear reports and communicate financial information.
- Highly organised, detail‑focused, and able to work independently.
- A collaborative team player with excellent communication skills.
Desirable
- Experience supporting grant reporting or charity audits.
- AAT Level 3/4 or equivalent (or working towards).
- Experience improving or developing financial systems.
What Does Success Look Like?
Success in this role means The Shewsy operates with strong, reliable, and timely financial information that supports good decision‑making and ensures every pound is used to its full potential.
You will ensure:
- Month‑end processes and reporting are accurate and delivered on time
- Cashflow and budgets are well managed
- Grant expenditure is tracked and compliant
- Potential risks are identified early
- Systems and processes continually improve to support service delivery
- Leadership has clear financial insight to plan confidently for the future
Your work will directly support the sustainability and impact of one of Liverpool’s longest‑standing youth charities, and help us continue changing young lives for years to come.
Please ensure the covering letter demonstrates how you meet the person specification for this role.
For more information about the role, including job description and person specification please see Recruitment Pack. For further information or to have an informal discussion about the role please get in touch.
We create a safe, welcoming space where young people and our community can grow in confidence, skills and ambition.
The client requests no contact from agencies or media sales.
Are you passionate about making a real impact through safer, high‑quality environments? Do you want to use your estates, health & safety and compliance expertise to help drive meaningful change across a national charity? If so, Life Charity would love to hear from you.
We are looking for an experienced, proactive, and values‑driven Estates Manager to lead our Estates function and ensure our services, properties, and environments consistently meet the highest standards.
The Role:
As Estates Manager, you will be the driving force behind the quality, compliance and safety of Life’s estate. This role combines strategic oversight with hands‑on management of our property portfolio, ensuring all sites are safe, secure and operating to required standards.
You will:
- Lead Health & Safety and Premises/Facilities Management across the charity
- Ensure compliance with relevant legislation, regulatory requirements and internal standards
- Oversee risk management, audits, inspections and safety monitoring
- Manage the Estates Coordinator and foster a culture of continuous improvement
- Work with external partners to ensure checks are carried out (Gas, Fire Safety, Legionella, Asbestos, etc.)
- Manage property acquisition, disposal, leases, maintenance and contracts
- Develop and maintain estates policies and reporting systems
- Drive a positive, proactive health & safety culture across Life
This is a fantastic opportunity for someone wanting to lead meaningful change within an organisation that truly makes a difference.
What You’ll Bring:
We’re looking for someone who is:
- Highly organised, proactive, and able to take initiative
- A strong communicator with excellent written and verbal skills
- Confident managing estates compliance, risk, safety and property-related functions
- Experienced in managing a portfolio of properties (minimum 3 years)
- Able to lead others and support their development
- Skilled in identifying improvements and driving change
Qualifications/Experience:
✔ NEBOSH (or equivalent) in Occupational Health & Safety
✔ Evidence of continuous professional development
✔ Experience in data analysis or financial management (desirable)
✔ HND or equivalent in business/charity administration (desirable)
Information about the role:
For further information, please see the attached job description.
Please note, there is a requirement to drive for this role.
Salary: £38,000 per annum
Hours: 35 hours per week
Location: Home Based with travel to Leamington Spa and sites around the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
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Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
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Handle sensitive information appropriately, maintaining confidentiality at all times.
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Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
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Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
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Provide excellent customer care and donor stewardship in every interaction.
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Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
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Process donations in line with established receipting procedures.
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Adhere to audit procedures and liaise with the Charity’s auditors.
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Maintain filing systems, ensuring safe storage and regular archiving of records.
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Support the senior management team, including organising meetings and room bookings.
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Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
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Process online shop orders in a timely manner.
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Run regular online sales reports for the Operations Manager.
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Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
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Provide customer service in the hospital Atrium shop and support front desk cover as required.
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Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
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Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
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Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
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Recruitment, including coordinating recruitment and induction of new starters.
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Volunteer coordination, ensuring a robust process from expression of interest through to induction.
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Ensuring all staff have DBS checks in line with Trust requirements.
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Administration of staff annual leave and absence reporting.
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Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
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Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
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Be an active and supportive team member, contributing to team development and collaborative working.
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Attend and support fundraising events where required.
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Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
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Experience managing a demanding and varied workload.
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Proven experience handling cash and working within audit and procedural controls.
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Strong customer service background.
Desirable
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Experience working in a charity.
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Experience using a CRM system or database.
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Experience using Shopify or other online sales platforms.
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HR experience or qualifications.
Skills & Attributes
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Commitment to equality, diversity and collaborative working.
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Excellent written and verbal communication skills.
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Ability to build strong working relationships.
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Self-motivated with a positive attitude in a fast-paced environment.
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Highly organised, adaptable and able to manage shifting priorities.
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Able to work effectively both independently and as part of a team.
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Strong understanding of data protection and confidentiality.
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Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
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Strong interest in working for a children’s health charity.
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Commitment to the values of Alder Hey Children’s Charity.
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Willingness to get involved across the Charity.
Desirable
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Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
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Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
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Together: We work as one team, celebrate diversity and empower one another.
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Passion: We care deeply about what we do and inspire others.
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Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for an Assistant Site Manager in the South East (Berkshire, Buckinghamshire and Oxfordshire). The role forms part of the Southeast Region’s Operations team and involve working closely with the two Site Managers responsible for Berkshire, Buckinghamshire and Oxfordshire. Together, you will support the management of the Woodland Trust’s sites across these three counties.
The Role:
• To assist in the delivery of woodland management works by supporting the management of site-based contracts, supervising contractors, and working alongside volunteers
• To support the review of woodland management plans, including carrying out Woodland Ecological Condition Assessments, herbivore impact assessments and site surveys
• To implement WT Health and Safety policy on sites, including tree safety inspections, site risk assessments, monitoring of work and appropriate recording of visits
• To support the Trust’s engagement with visitors and the communities at key sites across the 3 counties, and support across the SE region as required
• To assist with the effective communication of estate-based information and stories, to support our local communication plans
• To ensure works adhere to FSC, FISA and Woodland Trust policies, standards and procedures
• To assist other staff in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To assist in delivering the WT’s business and projects on the estate, for example by supporting corporate and legacy events and VIP visits
• To maintain effective and regular communication with site managers for Berkshire, Buckinghamshire and Oxfordshire, and to maintain an up-to-date record of activity
The Candidate:
We are looking for candidates who have the following:
• You’ll have experience of land-based management in the forestry or nature conservation sector
• Proven experience of community engagement and or volunteer management.
• Experience in being results focused - self-motivated, flexible and well organised, you will be able to demonstrate experience of prioritising and meeting targets to tight deadlines. You will have a ‘can do’ positive approach and be comfortable working independently and remotely, and able to respond and resolve to any site-specific issues as and when they arise, promptly.
• Experienced in working collaboratively across multiple teams
• You’ll be IT literate, with MS Office experience, and proficient in the use of Aps on mobile devices
• Proven communication skills, both verbal and written, and the ability to represent the WT, both internally and externally, in a professional, competent and positive manner.
Qualifications:
• Qualified to HNC/Level 4 in forestry/countryside management or a related field.
• A full driving licence and the ability to undertake regular travel across Berkshire, Buckinghamshire, Oxfordshire and other parts of the Southeast region. A company vehicle will be provided for this role.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our staff, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave - 25 days + bank holidays (pro rata for part time)
• Buy and Sell Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees.
People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply.
Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, we do not ask for your CV at application stage OR so they do not see your CV until shortlisting is completed. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use Policy - Artificial Intelligence (AI)
We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams on the 12th March 2026.
The client requests no contact from agencies or media sales.
Operations Lead
Salary: £32-£36k/year, depending on circumstances (5-day week equivalent is £40-45k/year)
Location: Remote
Working hours: 4-day week (30 hours), flexible, includes some evening and weekends
Contract: Fixed term - one year with intention to extend indefinitely, funding permitting
Closing date: 9am, Monday 2nd March
Interviews: Monday 9th March, Tuesday 10th March
Start date: April 2026
Overview
High energy costs are a nightmare for millions of UK households, while huge profits are made at our expense. Poor housing and heating systems are a key part of the problem, along with dependence on polluting, climate-changing fossil fuels. FPA is a campaigning organisation that sets out to attack the root causes of fuel poverty along with the specific injustices facing people and communities. We want to see the UK’s energy system decarbonised as rapidly as possible, with a just transition for communities and workers that includes affordability.
Working closely with pensioners groups, trades unions, disabled campaigners, tenants’ organisations and others on the frontline of fuel poverty, we’re using protest and direct action to fight for real, sustainable solutions to the cold homes crisis. We are looking for a committed operations person and fundraiser who shares our passion and values, to oversee systems and processes which support our strategy and core team to do their best work.
About the role
Fuel Poverty Action (FPA) was started in 2011 by climate activists who wanted to ensure that the green energy transition doesn’t happen at the expense of those with less social and economic power. Rather, they saw the break with fossil fuels as an opportunity to end the scourge of fuel poverty in the UK - a chance to rethink priorities and design inequality out of the energy system.
We are seeking a new, well-organised Operations Lead to slot into this structure, to take care of administrative and operational functions and support the Directors with fundraising: bids, budgets and reports, managing relationships with funders and cultivating a donor pipeline.
This role would suit someone familiar with the operational and HR elements of running a company or organisation, somebody with management experience who is caring and collaborative and comfortable juggling a varied workload.
Critically, we are seeking someone who shares our political vision, as reflected in the Energy For All manifesto (link in attachment).
Key responsibilities
- Administration: Managing the email inbox; maintaining up to date contacts and mailing lists; developing and refining systems, processes and platforms to support internal and campaign activities.
- Information management: Ensuring high standards of record keeping, data protection and secure information storage across the organisation, enabling staff and members to share and access resources and know-how.
- Fundraising: Creating and implementing a three-year fundraising plan; managing existing donor relationships and completing reports; working with directors/fundraising volunteers on grant bids and budgets.
- Line management: Providing light touch management for at least one colleague.
- HR functions: Overseeing recruitment and onboarding of new staff and freelancers, overseeing HR policies and contracts, identifying training needs and opportunities.
- Strategic thinking: Inputting into FPA’s long and short term strategic plans, with an eye to the setting and monitoring of appropriate targets.
- Writing and editing: Including overseeing the production of our Annual Report.
- Events: Organising online and in-person events and meetings, including annual strategy days and a 2026 conference.
For the full person spec and further information, please refer to the attachment below.
Compensation Policy
We’ll compensate team members on the following basis:
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All salaried team members are contracted on the same terms and conditions
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We have a 30 hour week maximum for all team members - most commonly worked as 4 x 7.5 hour days
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Team members are paid an equitable and sustainable compensation rate which is the pro rate equivalent to a full-time (5 day) salary of £40-45,000, regardless of role or level of experience
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Our compensation rates have been set following Platform’s best practice Social Justice Waging System:
Annual salary (30 hours per week):
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Band 1 - No dependents or children and inherited wealth: £32,000
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Band 2 - One or more children or dependents and inherited wealth OR No inherited wealth but no children or dependents: £34,000
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Band 3 - One or more more children or dependents and no inherited wealth: £36,000
Further details
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4-day full time week
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3% employer-matched pension
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Genuinely flexible working
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25 days holiday per year, plus bank holidays
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£15 / month working-from-home broadband stipend
We have no central office or shared office budget, so it is imperative that you are comfortable working from home and that you are based in the UK.
Some costs-paid travel and monthly evening and occasional weekend working will be required.
The appointment will be for one year with a hope of extension, funding permitting, and a four month probationary period.
Please take a look at our website for a deeper understanding of what we do: fuelpovertyaction(dot)org(dot)uk
We particularly welcome applications from marginalised groups, especially people of colour and other ethnic minorities, people who identify as LGBTQIA, disabled people and those who identify as working class or have done so in the past.
#Operations Lead #Operations #Operations Strategy #Strategic Operations #Fundraising #Fundraiser #Campaigns #Fundraising Campaigns #Fundraising Strategy #Social Justice #Climate
We want warm, safe homes on a flourishing planet, where everyone has enough and resources are justly shared
The client requests no contact from agencies or media sales.
Are you passionate about tackling the issues faced by young people such as school absence, loneliness and career opportunities, and determined in supporting their development of life and employability skills? Then there is a place for you at WeMindTheGap.
We are seeking a special person to fill a new role, Director of Operations. You will bridge the gap between our Board of Trustees, CEO and Operational Delivery. You will be responsible for turning our 5-year plan into high-quality sustainable action while ensuring that our culture remains the golden thread running through everything we do. To do this you will need to be able to effectively manage our growing team of circa 31 staff, line manage our Senior Leadership Team, maximise our yearly budget of roughly £1.7 million, and monitor and report on our Key Performance Indicators directly to our CEO.
Over the last decade, WeMindTheGap has walked alongside the most amazing young people aged 11–25yrs who have fallen through the gaps to find their place in the world. However, sadly, factors such as the Covid-19 pandemic mean that the need for our programmes is greater than ever.
That is why we have launched an ambitious 5-year plan to deepen our impact and expand our ‘Villages’. Through our place-based approach and continuum of five programmes, we provide our 'Gappies' with work and life skills opportunities, a sense of belonging in their communities, and a chance to build independent, fulfilling lives.
If you are an individual who thrives in social system changes, complex systems work, if you are driven by purpose and want to be part of an organisation that changes the lives of young people today and for our future generations, we want to hear from you.
Location: In-person at our WeConnect Hubs (Wrexham, Flintshire, Cheshire)
Salary: £50,000
Hours: Full-time, 5 days a week (37.5 hours)
Start Date: ASAP, ideally by 01/05/2026 (negotiable)
Contract: Permanent
Deadline: 12:00pm, 11th of March 2026
To find out more and how to apply, please download and read our full ‘Director of Operations - Recruitment Pack’.
Please note, the deadline for applying is 11th March 2026 and if chosen for stage 2 you must be available for interview in-person on 31st March or 1st of April 2026.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
What if your expertise in cash management, forecasting, and banking relationships could be the driving force behind one of the UK's largest charities maintaining the financial stability needed to end the devastation caused by dementia? As Treasury Manager at Alzheimer's Society, you'll ensure we can confidently meet our commitments to people affected by dementia by managing our cash flow, income streams, and reserves effectively.
About the opportunity
As Treasury Manager within our Finance & Assurance directorate, you'll own our Treasury and Accounts Receivable functions, playing a vital role in our financial sustainability. You'll monitor our cash position, forecast cash flow across diverse income streams from online fundraising platforms to direct donations and community collections, and manage banking relationships to ensure we optimise our working capital and invest our reserves wisely.
This isn't a back-office role. You'll be a highly visible partner to budget holders and business partners across the organisation, providing the treasury insights that enable confident financial planning and investment. You'll ensure we have the liquidity needed to support our work as income flows in from our incredible fundraisers, navigating the complexities of restricted and unrestricted funds to safeguard every pound raised and maximise our impact.
Using data and metrics as your tools, you'll drive performance improvements while supporting the development of our Accounts Assistants team. Your ability to balance rigorous treasury controls with collaborative partnership will be essential to success in this role.
This role will focus approximately 80% on Treasury and 20% on Accounts Receivable.
About you:
You're an experienced treasury professional who enjoys using forecasting and data to provide strategic financial insights. You excel at optimising cash positions and working capital, and you can translate complex treasury information into clear, practical guidance for budget holders and business partners. You bring fresh thinking to treasury challenges and understand that strong cash management enables organisations to achieve their goals.
You'll have:
- Proven treasury or cash management experience in a medium to large organisation, including cash flow forecasting, cash positioning, and banking relationship management.
- Effective forecasting and analytical skills with the ability to model scenarios and provide strategic cash insights to support decision-making.
- Experience managing banking relationships, optimising cash deployment, and working with multiple bank accounts and treasury systems.
- Track record in managing end-to-end accounts receivable processes, including invoice generation, reconciliation, and collections.
- Ability to develop and motivate teams using a high challenge, high support approach, particularly those undertaking professional development.
- Good communication and influencing skills, with proven ability to build effective relationships with stakeholders and colleagues across departments.
- Proficiency in MS Office, particularly Excel, with strong ability to analyse, interpret and present financial data effectively.
- Understanding of financial accounting systems and how they integrate with treasury operations; charity sector experience is beneficial but not essential.
What you'll focus on:
- Managing treasury operations including monitoring daily cash position, forecasting cash flow, and optimising cash deployment across the organisation.
- Owning banking relationships, negotiating terms with financial institutions, and ensuring efficient payment and receipting processes.
- Producing cash flow forecasts and treasury reports that inform executive decision-making and enable strategic investment planning.
- Managing end-to-end accounts receivable processes from invoice generation and account reconciliation to debt recovery and customer service.
- Driving performance through data by owning and reporting on key treasury and AR metrics, using insights to deliver continuous improvement.
- Leading and developing the Accounts Assistants team, creating a culture of high challenge, high support, and professional growth.
- Strengthening controls by proactively identifying treasury risks, process inefficiencies, and implementing effective solutions.
- Working collaboratively across directorates to improve financial practice and ensure robust, efficient operations.
Are you ready to bring strategic treasury expertise to a mission-driven organisation? Can you combine technical cash management precision with collaborative energy to ensure our financial operations enable us to focus on ending the devastation of dementia?
Rolling applications
We are accepting applications on a rolling basis for this role. There is no fixed deadline. We will continue to review applications until the role is filled. We encourage you to apply as soon as possible, as we may close the vacancy once we've made a successful appointment.
About Alzheimer's Society
Dementia is the UK’s biggest killer. One in three people born in the UK today will develop dementia in their lifetime.
At Alzheimer’s Society, we’re the UK’s leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.
Together with our supporters, we’re working towards a world where dementia no longer devastates lives.
Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.
Our commitment to Equity, Diversity, Inclusion & Belonging
We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people.
Our hiring process
During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.Please also contact Alzheimer’s Society Talent Acquisition Team for application support or any adjustments you might need.
To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.
We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.
We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a DBS check at the relevant level.
Giving back to you
Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society.
You can also visit our Working for Us pages, which give you more information about what it’s like to be an employee at the Society.
Alzheimer’s Society is the UK’s leading dementia charity.



The client requests no contact from agencies or media sales.










