Operation manager jobs in london

Job Title: Director of Operations - Maternity Cover

Salary: £55,000 - 65,000

Hours: Full-time (40 hours/week) or Part-time (min 24 hours/week) 

Location: Central London / Hybrid (1-2 days in office per week)

Annual Leave: 25 days paid annual leave, increasing by 1 day per year of service (up to 28 days), plus an additional day for your birthday or key LGBTQI event and time off over the Christmas week.

Benefits: 

• 5% employer pension contributions
• £600 per year mental wellbeing support
• Enhanced parental leave (4 months full pay + 2 months at 50%)
• Annual allowance for professional development and training

About Us

GiveOut is an award-winning international LGBTQI community foundation bringing together our community and allies to support LGBTQI activism worldwide.

Across the world, courageous activists are working tirelessly to protect LGBTQI communities and advance equality. But they lack resources and funding is fragile, especially in the Global South. LGBTQI groups receive a tiny fraction of international development aid.

GiveOut exists to bridge this gap. We provide a platform for individuals, businesses and others to give tax efficiently in one place, ensuring sustained funding for LGBTQI human rights activism worldwide. By pooling donations, we provide grants to pioneering organisations, empowering them to defend our communities, tackle inequality and campaign for lasting change.

In just seven years, we have provided over £3 million in new funding, supporting nearly 60 LGBTQI organisations globally. Our grant partners report back on their achievements, and we share their impact with our supporters, demonstrating the tangible difference their generosity makes.

Together, we are strengthening the global LGBTQI movement, ensuring activists have the resources they need to build a more just and equal world.

About the Role 

The Director of Operations is a member of GiveOut’s leadership team, partnering closely with the Executive Director, they will lead on all operational matters, ensuring GiveOut is an efficient, compliant, and resilient institution capable of delivering lasting impact.

The Director of Operations oversees the charity’s financial and administrative systems, human resources, compliance and risk management, and internal communications. They will support the Executive Director in strategic planning, budget management, governance, stakeholder reporting, and cross-organisational projects, deputising for the Executive Director when required.

This is an exciting opportunity for a strategic and hands-on leader with strong operational, financial, and people management experience who is passionate about advancing LGBTQI rights globally.

Key Responsibilities

Governance and Compliance

• Support the Executive Director in servicing the Board of Trustees; preparing papers, coordinating meetings, and onboarding new trustees.

• Ensure organisational compliance with statutory, legal, and data protection requirements.

• Lead on risk management, maintaining robust policies, risk registers and assessments, and mitigation strategies.

• Coordinate the annual audit and reporting to the Charity Commission.

Strategy and Planning

• Partner with the Executive Director on strategic planning, helping to strengthen GiveOut’s sustainability and impact.

• Support the Executive Director in exploring new markets, operating models, and partnerships.

Financial Oversight

• Lead on financial management, including budgeting, cashflow forecasting, management accounts and financial reporting.

• Ensure compliance with financial policies, charity regulations, and audit requirements.

• Monitor and analyse financial performance, identifying risks and opportunities to strengthen financial resilience.
   

Operational Management

• Lead the smooth and efficient running of daily operations, ensuring systems and processes support the team’s effectiveness.

• Identify and implement process improvements across functions to drive efficiency, accountability, and collaboration.

• Oversee internal communications and office management, fostering a positive, inclusive, and collaborative working culture.
   

Management and Human Resources

• Provide effective line management and leadership to team members in the Operations Grant-Making and Communications teams. 

• Oversee recruitment, onboarding, training, and performance review processes.

• Maintain and update HR policies, ensuring legal compliance and alignment with GiveOut’s values.

• Cultivate a learning culture and support staff wellbeing and professional development.

• Oversee payroll, pensions and benefits administration, ensuring accuracy and compliance.
   

Essential Skills and Experience

• Proven leadership and management experience, ideally within a charity or non-profit setting.

• Strong financial literacy and experience with budgeting, reporting, and audit coordination.

• Knowledge of charity governance, compliance, and risk management.

• Demonstrated ability to lead teams, manage performance, and foster a positive organisational culture.

• Excellent organisational, problem-solving, and communication skills.

• Strategic thinker with a hands-on approach and a commitment to continuous improvement.

• Commitment to GiveOut’s vision, mission, and values, and understanding of issues facing LGBTQI communities globally.

Desirable Skills and Experience

• Experience working with Boards of Trustees.

• Familiarity with UK charity law and the regulatory environment.

• Understanding of international development or human rights sectors.

• Experience implementing GDPR and data management frameworks, with knowledge of best practice in data protection and security.

• Understanding of cyber security principles and practical approaches for small charities.

• Proficiency with accounting and CRM systems (e.g., Xero, Blackbaud/Salesforce, Google Workspace).

Why Join Us?

At GiveOut, we pride ourselves on fostering a dynamic and supportive work environment where you can make a tangible impact on global LGBTQI rights. You will have the opportunity to shape the future of LGBTQI philanthropy while working with a passionate and dedicated team.

We are seeking a dynamic and driven fundraiser to be our Trusts and Foundations Manager. The Sutton Trust is at an exciting point in our organisational journey, with a new Chairperson and ambitions to significantly grow our impact and fundraising as part of our 2030 strategy.

Over the past five years the impact of the Sutton Trust has increased, especially in our programme numbers, securing a relatively stable income of c.£6m over a number of years. In recent years this has grown to c.£7m, and our organisational strategy to 2030 will continue this fundraising trajectory to increase income to £12m. Trusts and foundations income currently accounts for c.37% of our fundraising, and we know there is considerable enthusiasm and opportunity in the grant-making world for building strategic partnerships with us.

Our fundraising approach will continue to focus on major gifts and strategic multi-year partnerships, leveraging a range of drivers to secure Trust, Foundation and Statutory support. There is significant opportunity to build mid-level income (£50k-£100k) from family and organisational trusts/foundations, in which the Manager will play a pivotal role, as well as completing a deep dive into the team’s extensive prospect pipeline.

The Role and Team

As Trusts and Foundations Manager, you will be an experienced, proactive relationship manager and fundraiser. You will be confident in securing new business through active prospecting and networking, along with securing and stewarding funding relationships with a wide variety of Trusts, Foundations, Statutory and organisational donors. With an entrepreneurial mindset for income generation, the postholder will be able to confidently manage competing demands to balance securing new funding and delivering high quality stewardship and grant management to a portfolio of current and prospective supporters.

The role will manage a growing portfolio of mid-level Trusts, Foundations, and organisational donors (predominantly £50k-£100k), while also providing strategic support on grant management of our major Trust and Foundation partners. This will include compiling key reports and support of gathering and analysing programmatic data.

The role sits in the Trusts and Foundations team of the Development Department and is managed by the Head of Trusts and Foundations. All team members work on both new business and grant/account management, with ambitious individual income targets. You will work closely with colleagues across both the Development Department and the wider organisation.

Main duties

New Business

• Undertake prospect research into trusts and foundations, statutory opportunities (contracts or grants) and organisational funders in collaboration with the Head of Trusts and Foundations, and other senior staff and senior volunteers. This includes identification, due diligence, qualification, and creating briefings and outreach plans.
• Work with the Head of Trusts and Foundations to cultivate a prospect pool of potential donors, looking at lapsed supporters, the prospect pipeline, stakeholder network mapping through the Board and Trustees, as well as funders with an active interest in education / social mobility.
• Submit compelling funding proposals and reports to mid-level trusts, foundations, statutory and organisational donors to secure income (predominately £50k - £100k) for the Trust. Work alongside other Development team and wider organisation members to ensure high-quality submissions.
• Alongside team members, manage the shared Development inbox to ensure all enquiries are dealt with in a prompt, consistent, and friendly manner.
• Follow all relevant policies and processes to ensure due diligence is completed for prospective donors and account management plans are kept up to date.

Account Management and Development

• Manage and grow a portfolio of mid-level trusts, foundations, statutory supporters and organisational donors, delivering impactful stewardship (e.g. impact reporting) while meeting all donor reporting requirements to maximise financial income and partnership longevity.
• Support senior team members on strategic management of our major trust and foundation partners, including leading on compiling key impact reports, coordinating meetings, attending programme visits, event invites, writing targeted donor communications and reporting.
• Work with the Head of Fundraising Operations to compile and analyse key programmatic data for use by the Development team in their grant reporting.
• Be accountable for achieving agreed trusts and foundations income targets, looking for opportunities to grow funding and diversify income for this stream.
• Ensure all record keeping and administration relating to trusts and foundations income is maintained, up-to-date, and processed in accordance with GDPR and Sutton Trust policies and procedures.

Fundraising Finance and Reporting

• Act as an ambassador for the Trust with external audiences, delivering presentations and providing expertise as required.
• Work with colleagues to deliver impactful events to cultivate prospects and steward partners, with a focus on experience for trust and foundation supporters and prospects.
• Work with colleagues across Development and Finance to ensure accurate forecasting, income tracking and reporting for trusts and foundations income, through the Trust’s CRM (Salesforce), account management plans, and all relevant income pipeline documents.
• Ensure you appropriately follow policies and procedures on due diligence, Salesforce and data management, account management, stewardship, and reporting.
• Stay up to date with grant fundraising best practice, learning from senior members of the team, and keep abreast of developments and opportunities within the wider fundraising space.
• Other duties as necessary from time to time.

Person Specification

We welcome applications from individuals who have:

• Experience in successfully securing, managing, and developing Trust, Foundation, Statutory or organisational donor partnerships at five figures or above, from initial prospect research to securing income and ongoing grant management.
• Experience building and managing relationships, particularly in the philanthropic sector with organisational donors.
• Strong presentation skills and the ability to write compelling proposals and impact reports, or pitch to audiences with the intent of persuading them to your point of view or secure a specific outcome.
• Excellent verbal and written communication skills and the ability to summarise information from readily available sources clearly and concisely.
• Experience managing multiple priorities and tasks to successfully achieve project or other goals.
• Excellent prospect research skills and strong analytical skills.
• First-class interpersonal skills - a natural ambassador able to represent the Sutton Trust with confidence in a range of settings.
• Knowledge of fundraising in the education and/or not-for-profit sector.
• Experience using CRM software (ideally Salesforce) to accurately record funding relationships (desirable).

And someone who is:

• Sympathetic to the aims of the Trust and its mission to address educational disadvantage and increase social mobility.
• Able to take the initiative and take responsibility for a wide variety of tasks and projects.
• Strong communicator, skilled at persuading others through writing and conversation.
• Enjoy working with impact and outcomes data to create compelling narratives for reporting purposes (desirable).
• Excellent attention to detail.
• Able to multi-task and prioritise multiple funder relationships.
• Able to work independently and as part of a team.
• Is eligible to work in the UK (see here for information about right to work)

Terms of Appointment

• Contract: Full-time, Permanent
• Salary: £43,000-£48,000
• Working location: Minimum of two office days per week. Our home working policy gives staff the option to - work from home for up to 60% of the time, with approval from their line manager.
• Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP.
• Hours: The standard working hours are 9am to 5pm, Monday to Friday. This role is likely to also be required to attend events / meetings outside of normal working hours during weekday evenings and occasionally at weekends, in line with organisational policies.
• A DBS check may be required

Interviews

Applications should reach us by 9am, Monday 1st December, with first round interviews held on Tuesday, 9th December, and second round interviews held on Wednesday, 17th December. Both rounds will be held in our London office. 

Safeguarding statement

The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.

Contextual recruitment

The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.

We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.

We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.

We're looking for a dynamic, community focused manager to lead our Hub operations, staff and volunteers. You'll shape service, connect wityh local groups and ensure the highest standards of hospitality and care. As the manager, you will report to the Trustees and have the opportunity to develop the centre to cater for needs in the community. 

This is a full-time (38 hours per week) position with the usual holiday/pension benefits with the full job description detailed on the Application Pack available on request from the Hub.

About the Sheila McKechnie Foundation

The Sheila McKechnie Foundation (SMK) is here for people working to make lasting change, whether in their community, across society or for our planet.  We connect the campaign community to grow in solidarity, share ideas and find common cause.

Campaigning is vital to a healthy society. In a free and hopeful society, people need to know they have the power to make a difference: they can envisage change and can push for that change to happen. For nearly two decades, we have run programmes for individuals and groups, offered support and advice and been a place to share knowledge on the keys areas of effective campaigning.

Each year, we work directly with up to 300 organisations and well over 1000 people. They are tackling a wide range of social issues across human rights, environment, health, housing, young people, and community. Whether improving disabled access on local transport, tackling financial inequality, or promoting solutions to global conflict, our mission is to help campaigners succeed.

About the Role

We are seeking an experienced Operations and Systems Manager to join our team. As Operations and Systems Manager, you will ensure SMK’s operations are well managed, and make sure that we have all the processes, technology and policies needed to operate effectively. We’re looking for someone to take initiative to improve things where needed and bring their experience from elsewhere to the team.   

The Operations and Systems Manager will work closely with the CEO, Board and staff team of 6, and hold the relationships with our external IT, Accounting and HR providers. You will also play a key role within the organisation in shaping culture and supporting staff to carry out their roles to the best of their abilities.

For further information, please see the job description. 

Flexible and Hybrid Working

Our office base is located in central London. You need to be in the office for a minimum of 1 day per week and further Team Days and Board Away Days. Travel and accommodation for working at our London office is at the job-holders own expense. Expenses incurred for SMK business outside London are covered by the charity.

The 15hours per week can be worked flexibly across Monday to Thursday, with a preference for them to include at least part of Monday and Tuesday to accommodate our weekly team meetings (Monday mornings) and Board Meetings which occur quarterly (Tuesday afternoons)..

If you have any questions about the role or process, please get in touch. We are happy to discuss any accommodations or adjustments needed to support your application or participation in the interview process. Please let us know how we can assist.  

Closing Date 30th November, Interviews in person Tuesday 8th December

Do you enjoy supporting others and making sure teams have the right environment, tools, and resources to do their best work? 

We’re looking for a highly organised and people-centred People & Operations Officer to help keep Community Action Redbridge smoothly and ensuring that our team has the right environment, tools, and resources to thrive. 

This role combines office coordination, HR administration, and health and safety responsibilities, helping to create a welcoming, efficient, and inclusive workplace where everyone can perform at their best. Acting as the first point of contact in our office, you will take pride in maintaining a well-managed and productive space, overseeing office systems, liaising with suppliers, and supporting internal communications. You will also play a key role in organising meetings and team events, supporting internal processes, and ensuring that our administrative systems are robust and well maintained.

In addition, you’ll support the smooth running of our people systems and processes - from recruitment and onboarding to HR record-keeping and policy guidance, becoming a trusted go-to person for staff queries. You will also contribute to creating a safe working environment by supporting health and safety compliance.

This is a great opportunity for someone highly organised, proactive and people-centred, who enjoys variety in their work and wants to make a meaningful difference behind the scenes of a dynamic local charity.

Please note that while there may be occasional flexibility, due to the nature of the role, this post is designed to be primarily office-based. This ensures effective collaboration with team members, access to necessary resources and equipment, and supports the smooth running of day-to-day operations. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Can you describe a time when you have had to manage and balance competing priorities and how you went about this?

2. Can you give us an example of when you had to learn a new system or process and put this into practice?

3. Can you describe your understanding of health and safety in the workplace?

4. Please give one example of how you would go about ensuring that our team has the right environment, tools, and support to thrive?

Please submit your CV and covering letter by 11.59pm on Sunday 7th December 2025.

We encourage early applications as interviews will be held on a rolling basis. The vacancy may close early if a suitable candidate is appointed..

Help shape the financial heartbeat of a growing feminist charity.

Rape Crisis South London (RCSL) is seeking a Finance Manager to join us at an exciting time of change and growth.

With a new CEO and SLT, together with an ambitious  and inspiring new vision, Rape RCSL is undergoing significant transformation in the run up to a new organisational strategy. This is a fantastic opportunity to play a pivotal role in ensuring the smooth financial running of a vital and expanding service across twelve South London boroughs.

About Us

RCSL is a leading specialist charity providing trauma-informed services.  We offer counselling, group therapy, advocacy, and prevention education, as well as professional training.
 Our work is grounded in feminist principles, empowerment, and equality — and we’re proud to be part of a national movement working to end sexual violence and abuse.

About the Role

As Finance Manager, you’ll oversee the day-to-day finance functions of the organisation, ensuring accuracy, efficiency, and compliance across all financial activities.

You’ll be responsible for preparing and posting journals, reconciling accounts, producing draft management accounts, and managing monthly processes. You’ll also collaborate closely with the Director of Finance and Resources to strengthen financial systems and prepare for future growth — including line management of a new Finance Officer from April 2026.

This role is integral to the effective running of our organisation and offers the opportunity to develop leadership experience within a small but high-performing finance team.
 

Key Responsibilities

• Manage all day-to-day finance functions and month-end processes.
• Prepare and post journals, reconciliations, and monthly draft management accounts.
• Maintain accurate records and ensure timely settlement of outstanding accounts.
• Monitor debtors and proactively resolve queries and discrepancies.
• Support budgeting, forecasting, and year-end audit procedures.
• Ensure compliance with charity financial regulations and internal controls.
• Support the continuous improvement of financial systems and processes.
• Work collaboratively across all teams to ensure financial awareness and accountability.

About You

You’ll bring:

• AAT qualification (or equivalent), or qualified by experience.
• At least two years’ hands-on experience managing day-to-day finance functions within the charity, voluntary or not for profit sector.
• Experience producing draft management accounts, reconciliations, forecasts and budgets.
• Proficiency in Xero and Microsoft Office 365 (especially Excel).
• Excellent attention to detail, accuracy, and time management.
• A proactive and organised approach.
• Experience of managing people and building collaborative relationships with stakeholders internally and externally. 
• Understanding of restricted funds and charity finance principles.
• Commitment to feminist values, equity, diversity, and inclusion with experience of putting these into practice. 

What We Offer

• £45,500 per annum (0.8 FTE)
• 27 days’ annual leave + 8 bank holidays (pro rata)
• 3 extra gifted days between 27–31 December
• NEST pension (3% employer / 5% employee)
• Life assurance, healthcare plan, Employee Assistance Programme, and cycle-to-work scheme
• Supportive, feminist workplace culture with flexible hybrid working

How to Apply

Please send your CV and a cover letter explaining how you meet the person specification

The position is offered on a flexible basis.  The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010. 

We are an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in leadership roles in the violence against women and girls movement.

No agencies please.  Unsolicited emails from agencies will not be responded to

The Project Manager (Organisation Projects) will lead the planning and directing of priority cross-organisational projects at YoungMinds, to meet goals, budgets, and deadlines by managing scope, schedule, budget, resources, risks, and quality. This includes managing flagship initiatives such as the Hello Yellow fundraising and awareness campaign, implementation of new technology and systems, and other transformation initiatives, applying conventional project management approaches alongside strong relationship management and agile methods where beneficial.

Our charity has grown rapidly over the last five years, with each year bringing new faces and new opportunities. This year, we’re excited to be welcoming a Fundraising Manager to join our team.

In this role, you’ll work closely with our CEO and operations team to deliver our annual fundraising targets, focusing on individual giving, trusts and foundations, and fundraising events/external opportunities. Partnerships are currently managed by the CEO and our Board of Trustees.

We have a fun, joyful working culture and work flexibly and mostly remotely, though you may occasionally need to attend meetings in London or travel for events. Our registered office is in Margate, so if you’re local or fancy a change of scene, you’re welcome to come and work by the sea.

As this is a new role for Not A Phase, we’re looking for someone confident, proactive and full of ideas. You’ll have the freedom to shape and implement your own systems and processes, with full support from the team.

It’s vital that you have an understanding of the issues currently faced by the trans+ community in the UK. We recently launched our new five-year strategy, Joy as an Act of Resistance, which will guide our mission in these challenging times. Your role will be key in helping us achieve it, if you'd like to check it out, you can read it in full over on our website.

We encourage applications from those with lived experience or a deep understanding of the topics we work within.

About You

• Experienced fundraiser, ideally with a background in individual giving.

• Skilled bid writer with a proven track record.

• Lived experience of, or strong understanding of, the challenges facing the trans+ community in the UK.

• Experience developing and managing fundraising events from start to finish.

• Passionate about giving supporters the best possible experience and skilled at building relationships to exceed targets.

• Confident communicator who can engage effectively with stakeholders at all levels.

• Creative, proactive problem-solver who thrives in a flexible environment.

Shop Manager

Job reference: REQ004441

£23,581.58 per year

Walthamstow, London, E17 7JN

Permanent - 35 hours per week

Make a real difference to the lives of disabled people

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

The role

Permanent, 35 hours

Scope's Walthamstow shop, 210 High Street, Walthamstow, London, E17 7JN

As Shop Manager of Scope's Walthamstow shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career.

To be successful in this role, you will:

· Be commercial

· Have a can-do attitude and always put the customer’s needs first.

· You’ll be a dedicated team player with a strong work ethic

· Have excellent accuracy and attention to detail.

· Be proficient in the use of Microsoft Office.

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. Focusing on sustainable fashion, engaging with local communities and leading our volunteers to deliver a great colleague and customer experience, we raise much needed funds to deliver an Equal Future for disabled people and their families.

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us, please email us via our website. You can find out more about interview adjustments on the Scope website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

· 35 days annual leave

· flexible working (where we can)

· company pension

· excellent training and career development

· strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues

· Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

One in four of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

To apply please visit our website via the link and apply online.

Please note that successful candidates will be subject to an enhanced DBS check.

To enable, enrich and support the mission and ministry strategy of the Forest Circuit by: -

·Supporting the Operations Manager in managing the day-to-day finances of the Forest Circuit

·Providing financial management support to the Forest Circuit trustees (and/or their appointed treasurer) to enable the trustees to govern the Forest Circuit’s finances effectively

We are looking for a Legacy and Administration Manager to join our Finance and Operations team on a part-time basis (2 days per week). This role will report to the Director of Finance and Operations. 

Job Purpose

Legacies are one of the most vital sources of income for Operation Smile UK, helping us continue our work supporting patients with cleft around the world. We’re now looking for a Legacy Administration Manager to join our dedicated team and ensure that every gift left to the charity is managed with care, professionalism, and in line with the wishes of our supporters.

Key Responsibilities

• Manage a portfolio of residuary, specific, and reversionary legacy cases from initiation to completion, optimising income while upholding all legal, ethical, and organisational standards.
• Communicate with empathy and professionalism with executors, solicitors, and beneficiaries’ families, including handling enquiries and confirming receipt of legacy notifications.
• Review estate documentation and valuations, determine the charity’s entitlement, and verify that all due funds are correctly received.
• Ensure that all relevant charity tax reliefs are properly applied for, including Inheritance Tax, Capital Gains Tax appropriations, and Income Tax (form R185).
• Maintain accurate and up-to-date records of all legacy income and correspondence within OSUK’s CRM system and Finance Tracker.
• Track the status of ongoing cases, pursue outstanding actions, and take prompt steps to address issues or disputes as they arise.
• Collaborate closely with internal teams—such as Finance, Supporter Care, and Partnerships—to promote strong stewardship and compliance.
• Refer or escalate complex or high-impact matters to the Director of Finance and Senior Finance Manager when necessary.
• Contribute to team meetings, process improvements, and the development of best practice.

Person Specification

· Strong interpersonal skills with the ability to build positive relationships and communicate clearly and sensitively, both in writing and verbally.

· Proven experience in legacy administration within the charity sector or in probate and estate law.

· Highly organised, with the capability to prioritise and manage a diverse caseload effectively.

· Exceptional attention to detail, ensuring accuracy in financial transactions, documentation, and data entry.

· Skilled in interpreting wills, estate accounts, and related legal documents.

· Competent in reviewing estate accounts to verify the correct application of Inheritance Tax (IHT) and Capital Gains Tax (CGT) and to ensure estates are properly finalised.

· Proficient user of Microsoft Office and customer relationship management (CRM) systems.

· Review estate accounts, including the allocation of Capital Gains Tax (CGT) and Inheritance Tax (IHT), to confirm estates are correctly administered.

· Certificate in Charity Legacy Administration (ILM) or legal/paralegal qualification.

Recruitment

We are actively interviewing for this role on a rolling basis as suitable applicants apply. If you're interested in this role, it is advisable to apply as soon as possible.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

Job Summary

The Head of Operations holds responsibility for our day-to-day delivery, strategic development of our services, and operational team leadership. As our new Head of Operations you will:

• sit on the PiP Senior Management Team and lead our team of circa twenty delivery staff. 
• ensure continuous operational improvement, working with SMT to develop our service and systems, through new projects or ways of working, and champion a learner-led approach to everything we do. 
• champion PiP meeting our regulatory and reporting requirements, manage key relationships including with local authorities, and hold budget responsibility across our service.

Who We Are

PIP is a local charity that supports adults with learning disabilities or autism to achieve their potential, and to lead lives that are as independent as possible.  

Our mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our students.

What You’ll Need

• Significant experience of working with people with learning disabilities, or a similar vulnerable client group, including knowledge of Safeguarding of Vulnerable Adults (SOVA) processes.
• Significant experience of leading and managing a staff team.
• Strong understanding of and commitment to a person-centred approach to working with people with learning disabilities, including planning, progress monitoring and review.
• Experience of liaising with a wide network of agencies and sector professionals in support of student needs.
• Knowledge of national and local legislation and policy affecting people with learning disabilities, including personal budgets. Alongside knowledge of key legislation and processes including on Health & Safety and Risk Skills and abilities 
• Able to communicate effectively, both verbally and in writing, including the ability to maintain accurate records and produce reports for a variety of internal and external audiences.
• Able to take a lead role in the implementation of major tasks, including contributing to the delivery of key performance management targets and making organisational and systems improvements.
• Able to manage and complete projects successfully, including delegating tasks and monitoring and evaluating progress against outcomes.
• Able to establish, develop and maintain constructive and professional relationships with a wide variety of professionals and carers both internally and externally.
• Able to liaise and work closely with student families, carers and other stakeholders in planning, implementing and monitoring support.
• Able to take a flexible approach to work, including flexible and out of hours working in response to service needs and developments.
• Willing and able to participate actively in a variety of fundraising events and activities, including some evening and weekend events.

What We Offer:

• You'll get 25 days holidays + bank holidays ever year. We're closed for Christmas but the rest of the year you may take leave whenever you wish.
• An extra day of annual leave for each year you've worked with us up to another 5 (30 in total)
• We offer a travel subsidy of up to £7.50 per day to help with the commuting costs.
• We provide a 4% pension contribution
• Free Employee Assistance programme 24/7 with access to counselling
• We offer regular team meals and socials - generally during work hours and they are optional.
• We offer a cycle-to-work scheme and as we're a charity you'll get access to savings like charityworkerdiscounts

Our Mission

PiP's mission is to empower adults with learning disabilities to achieve their potential. We are a growing, grassroots charity based in West London, and run a number of key services to promote independence and choice for our service users.

Our commitments

PiP is committed to safeguarding and promoting the welfare of adults and expects all employees, workers and volunteers to share this commitment. The successful applicant will be required to undertake an enhanced Disclosure and Barring Service (DBS) check.

We are committed to diversity and inclusion at work and are accredited with the Inclusive Employers Standard 2020. We welcome applications from people of all backgrounds, particularly applicants who are significantly underrepresented in our sector, such as people with lived experience of disabilities and individuals from Black and Minority ethnic communities. 

PiP keeps all personal information confidential and in line with current data protection legislation and GDPR. 

Closing Date: December 5th 2025

We encourage you to apply early, as applications will be reviewed as soon as they are received, and we reserve the right to close the advert sooner subject to finding suitable candidates.  

Operations Officer

Contract: 12-Month Fixed Term Contract (with a view to extend)
Function/Team: Development
Location: London, UK
Hours: Full time, inclusive of breaks
Reporting to: Finance/HR/Operations Manager
Salary: £28,200 per annum

STOP THE TRAFFIK prevents vulnerable communities from being recruited, trafficked, and exploited. Our prevention programmes disrupt traffickers’ ability to recruit at-risk individuals by providing lifesaving information through our bespoke, geo-targeted social media campaigns.

The Operations Officer plays a vital role in keeping STOP THE TRAFFIK’s day-to-day operations running efficiently. Working closely with the Finance & HR Manager and Executive Team, this role supports organisational systems, finance processes, and internal communications — helping our global anti-trafficking work stay coordinated, compliant, and effective.

This position suits a highly organised, proactive individual who enjoys creating structure, improving processes, and supporting others to perform at their best. You’ll be at the heart of the organisation — connecting teams, managing key administrative systems, and ensuring smooth operations across all areas.

This role will be responsible for:

Team & Office Environment

· Monitor STOP THE TRAFFIK’s phone and general ‘info’ inbox, directing messages to the appropriate team members.

· Support the upkeep of the office environment, ensuring facilities are well maintained and team members take shared ownership of the space.

· Coordinate team days and team-building activities, in collaboration with the Team Building Champion.

· Lead onboarding for new staff alongside line managers to ensure a smooth induction experience.

Executive Support Functions

· Provide administrative support to members of the Executive Team.

· Take minutes and capture action points in Senior Leadership Team meetings.

· Prepare briefing notes for key meetings with the Senior Leadership Team.

Finance

· Support the Finance & HR Manager by reconciling transactions on Xero, producing invoices, processing payments, and assisting with monthly and quarterly reporting.

Operations

· Develop and maintain effective internal systems that improve organisational efficiency and automation.

· Maintain key organisational records (e.g. contracts, insurance, supplier information) and handle confidential information appropriately.

· Manage the policy dashboard, ensuring policies are up to date, and notify relevant staff when reviews or updates are required.

The ideal candidate will have:

· Some experience in administration, operations, or office support.

· Excellent organisational skills with great attention to detail.

· Comfortable handling basic finance tasks such as invoices, payments, and record keeping, with an acumen for numbers and data.

· Competence using Excel and data visualisation tools.

· Strong written and verbal communication skills.

· A proactive, friendly, and professional approach to work.

· The ability to multitask effectively and meet deadlines.

· A commitment to equality, diversity, and safeguarding vulnerable individuals.

Benefits:

· A friendly, supportive team environment.

· Opportunities to collaborate with global partners and experts.

· Autonomy to take initiative and propose process improvements.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 27 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website.

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter that evidences your ability to be successful in this role.

Only applications sent via email will be considered to ensure an equitable review process. The deadline to apply is Sunday 23rd November. Interviews will be held week commencing 24th November 2026

We cannot sponsor applicants at this time.

Oasis supports Equal Opportunities.  Registered Charity No. 1127321

Our Vision: A UK where “No good food goes to waste”.

We are UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to approximately 8,500 frontline charities and community 
groups. Every week we provide enough food to create almost a million meals for vulnerable people.

There has never been a more exciting time to join an organisation at the heart of public consciousness. 

FareShare is an equal opportunity employer, and we welcome applications from all backgrounds and abilities and as a Disability Confident Employer, we provide reasonable adjustments.

We aim to recruit from a wide variety of backgrounds, not just because it’s the right thing 
to do, but because it makes our company stronger. If you share our values and our 
commitment to redistributing surplus food, come and join us.

The Role

We have recently set a new 3-year strategy, leading to a major transformation of the organisation. To support this, we have built a new Project Delivery function and invested in key capabilities, including project management and business analysis. This role involves initiating and managing complex projects from inception through to delivery, and providing mentoring to colleagues managing smaller projects. You’ll champion the new project management methodologies and support colleagues in adopting these practices.

About you

You are a highly effective project manager with significant experience in managing complex projects through the entire lifecycle, particularly those involving technology. You have a track record of delivering project benefits and working collaboratively with stakeholders. As a self-starter, you can quickly build relationships and influence colleagues up to executive level. You are patient and supportive, able to guide colleagues through new project management methodologies and governance frameworks. Experience in business analysis is beneficial.

Main responsibilities

• Collaborate with colleagues to refine project requirements and develop plans.
• Develop business cases to justify project initiation or continuation.
• Support the development of RFPs to engage third parties.
• Track and manage project activities and deliverables.
• Manage project resources and budgets.
• Identify and manage project risks, issues and dependencies.
• Work with stakeholders to ensure project success.
• Facilitate project reviews to capture organisational learning.
• Ensure smooth integration of project outputs into business operations.
• Champion new project management methodologies and support colleagues in adopting new practices.

Person specification

Essential criteria

• Proven track record delivering complex projects to meet organisational objectives in a technical environment.
• Proficiency in MS Office and project management tools.
• Strong organisational and analytical skills.
• Excellent planning, prioritisation and problem-solving skills.
• Demonstrable communication and influencing skills.
• Experience with different project management methodologies (Agile, Waterfall, Hybrid).
• Self-starter with a proactive approach.
• Hands on and outcome driven approach.
• Patient and supportive, capable of guiding colleagues through new methodologies.
• Able to work in an unstructured environment.
• An understanding of and commitment to FareShare’s mission.
• A commitment to Equal Opportunities.
• Flexibility and collaborative style of working across FareShare and with all our stakeholders.

Desirable criteria

• Understanding of the food sector.
• Experience in business analysis.
• Project Management qualification (APM PMQ or equivalent).

Salary: £46,674 (London) or £43,563 (National)