Operation manager jobs in london, greater london

Location: Based at a St Giles office (either in Coventry, Norwich, London, Cardiff) with travel requirements to alternative offices 

Ref: CSC-251

Are you a proactive, adaptable and compassionate individual with a proven record of working in a fast-paced, multi-faceted project management or operational support role?  Do you have sound experience in coordinating and supporting operational activities within a national organisation?

If so, join St Giles as a Central Support Coordinator where, as part of the Central Services team, you will provide essential operational support across St Giles Trust’s offices and Service Delivery Pillars.  This key role will focus on coordinating HR, finance, facilities, IT, and compliance processes to ensure smooth day-to-day operations, enhance service efficiency, maintain consistency and regulatory standards across the organisation.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.

About this key role

Our successful candidate will focus on coordinating and supporting the day-to-day operations of the offices, ensuring smooth and efficient workflow, plus coordinate compliance with internal policies and external regulations and ensuring timely response to any incidents or breaches such as data protection, health and safety, ISO 27001.  You will also be expected to coordinate and support the implementation of new initiatives and projects within the Pillar Structure, and oversee and support organisational systems and processes, making them work efficiently for teams.

We will also rely on you to support projects through tracking compliance with good project governance expectations and to support Service Delivery Teams by coordinating the collation and reporting of contractual performance data for internal processes as well as for commissioners and funders.  Assisting with employee onboarding, induction and leavers, including necessary paperwork, ITC equipment, and access control; supporting employee training and development, including coordinating training sessions, tracking attendance, and maintaining training records; and assisting with financial administration tasks, including invoice processing, expense management, and budget tracking are also all key aspects of the role.

What we are looking for

• Knowledge of ISO 27001 or other relevant quality standards
• Understanding of safeguarding practices, EDI and creating an inclusive work culture
• High levels of attention to detail and strong prioritisation, organisation and planning abilities
• Data entry and analysis skills with high attention to detail and accuracy.
• Excellent problem-solving and decision-making abilities with the ability to identify and resolve issues independently, while escalating complex issues as necessary
• Excellent interpersonal, relationship-building and communication skills, verbal and written
•  A professional, collaborative and flexible approach to your work.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

If you have any queries, or require further support, please visit our website. 

Closing date: 9 a.m. on 21 September 2025Interview date: 29 September 2025     

Cydgysylltydd Cymorth Canolog

£32,500 ar gyfer ardal Llundain a £29,500 ar gyfer unrhyw ardaloedd eraill + buddion rhagorol

Llawn amser (35 awr yr wythnos)

Parhaol Lleoliad: Yn seiliedig mewn swyddfa St Giles (nac oes yng Nghoventry, Norwich, Llundain, Caerdydd) gyda gofynion teithio i swyddfeydd eraill

Cyf: CNC-251

A ydych chi'n unigolyn rhagweithiol, hyblyg a thrugarog gyda hanes profedig o weithio mewn rôl rheoli prosiectau neu gefnogi gweithredol cyflym ac amlweddog?  A oes gennych chi brofiad cadarn mewn cydlynu a chefnogi gweithgareddau gweithredol o fewn sefydliad cenedlaethol?

Os felly, ymunwch â St Giles fel Cydlynydd Cymorth Canolog. Fel rhan o'r tîm Gwasanaethau Canolog, byddwch yn darparu cymorth gweithredol hanfodol ar draws swyddfeydd Ymddiriedolaeth St Giles a'i Golofnau Darparu Gwasanaeth.  Bydd y rôl allweddol hon yn canolbwyntio ar gydlynu prosesau Adnoddau Dynol, cyllid, cyfleusterau, TG a chydymffurfiaeth er mwyn sicrhau gweithrediadau dyddiol llyfn, gwella effeithlonrwydd gwasanaeth, a chynnal cysondeb a safonau rheoleiddiol ar draws y sefydliad.

Ynghylch Ymddiriedolaeth St Giles
Elusen uchelgeisiol, wedi’i hen sefydlu sy’n helpu pobl sy’n wynebu helbulon i ddod o hyd i swyddi, cartrefi a’r gefnogaeth gywir yw Ymddiriedolaeth St Giles.  Yn ganolog i’n hethos yw ein cred bod pobl sydd â phrofiad uniongyrchol o oresgyn problemau, megis cefndir troseddol, digartrefedd, dibyniaeth ar gyffuriau ac alcohol a bod yn aelod o gang, yn allweddol i sicrhau newid positif mewn eraill.

Ynghylch y rôl allweddol hon

Bydd yr ymgeisydd llwyddiannus yn canolbwyntio ar gydlynu a chefnogi gweithrediadau dyddiol yn y swyddfeydd, gan sicrhau llif gwaith esmwyth ac effeithlon, yn ogystal â chydlynu cydymffurfiaeth â pholisïau mewnol a rheoliadau allanol a sicrhau ymateb amserol i unrhyw ddigwyddiadau neu doriadau megis diogelu data, iechyd a diogelwch ac ISO 27001.  Byddwch hefyd yn cydlynu a chefnogi gweithrediad mentrau a phrosiectau newydd o fewn y Strwythur Colofn, ac yn goruchwylio a chefnogi systemau a phrosesau sefydliadol, gan sicrhau eu bod yn gweithio'n effeithlon ar gyfer timau.

Yn ogystal, byddwch yn cefnogi prosiectau drwy olrhain cydymffurfiaeth â disgwyliadau llywodraethu prosiect da ac yn cynorthwyo Timau Cyflenwi Gwasanaeth drwy gydlynu casglu a chyflwyno data perfformiad cytundeb ar gyfer prosesau mewnol a chomisiynwyr a chyllidwyr.  Mae cynorthwyo gyda phrosesau yn ymwneud â chofrestru a chynefino staff newydd a rhai sy'n gadael, gan gynnwys cwblhau'r gwaith papur angenrheidiol, offer TGCh, a rheoli mynediad; cefnogi hyfforddiant a datblygiad gweithwyr, gan gynnwys trefnu sesiynau hyfforddi, olrhain presenoldeb, a chynnal cofnodion hyfforddi; a chynorthwyo â thasgau gweinyddu ariannol, gan gynnwys prosesu anfonebau, rheoli treuliau, a monitro cyllidebau i gyd yn agweddau allweddol o'r swydd.

Yr hyn rydym yn chwilio amdano

• Gwybodaeth am ISO 27001 neu safonau ansawdd perthnasol eraill
• Dealltwriaeth o arferion amddiffyn, cydraddoldeb, amrywiaeth a chynhwysiant a chreu diwylliant gwaith cynhwysol
• Lefel uchel o sylw i fanylion a galluoedd cryf o ran blaenoriaethu, trefnu a chynllunio
• Sgiliau cofnodi a dadansoddi data gan dalu sylw i fanylder a chywirdeb.
• Gallu rhagorol i ddatrys problemau a gwneud penderfyniadau, gyda'r gallu i adnabod a datrys materion yn annibynnol, gan gyfeirio materion cymhleth at lefelau uwch pan fo angen
• Sgiliau rhyngbersonol, meithrin-perthynas a chyfathrebu rhagorol, ar lafar ac yn ysgrifenedig
• Dull proffesiynol, cydweithredol a hyblyg i'ch gwaith

Yn gyfnewid am hyn, gallwch ddisgwyl cyflog cystadleuol, lwfans gwyliau hael, pensiwn staff, gweithio hyblyg, rhaglen fentora, gwasanaeth cyngor a chwnsela, sesiynau therapyddion clinigol, yswiriant bywyd (4x cyflog blynyddol), dyddiau 'duvet', benthyciad tocyn tymor, rhaglen fanteision gweithwyr, taleb gofal llygaid a llawer mwy.

Rydym yn gyflogwr ecwiti a chynhwysol. Rydym yn croesawu pob cais, ac yn arbennig yn annog ceisiadau gan bobl o'r mwyafrif byd-eang (du, brown, aml-dreftadaeth) a'r rhai sy'n uniaethu fel anabl, niwro-eang, neu niwro-amrywiol, gydag unrhyw nodweddion gwarchodedig a/neu rwystrau neu heriau cymdeithasol. Rydym yn gwerthfawrogi'r effaith rymusol ac addysgiadol y gall pob profiad ymarferol ac amrywiaeth meddwl ei gynnig i'r sefydliad.

Bydd St Giles yn gwarantu cyfweliad i bob ymgeisydd anabl sy'n bodloni'r meini prawf gofynnol a nodir yn y Disgrifiad Swydd ar gyfer y swydd wag hon.

Dyddiad cau: 9 yb. ar 21 Medi 2025Dyddiad cyfweliad: 29 Medi 2025          

Join Us in Bringing Stories to Life at Union Chapel!

Are you passionate about arts, culture, and community?

Do you thrive in creative spaces and love supporting people to get involved?

We’re looking for a motivated and organised individual to join our Sunday School Stories Project team as Administrative Support to the Participation Manager.

This is a fantastic opportunity to be part of a project that celebrates heritage and empowers communities—from refugees and asylum seekers to local families, young people, and older residents.If you’re ready to make a difference, gain hands-on experience, and be part of an inspiring, supportive team, check out our job pack for full details and how to apply!

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

As the Monitoring, Evaluation, Accountability and Learning (MEAL)  Officer focuses on strengthening and supporting the various projects, including the collection of programme wide statistics to detail the reach and results of Muslim Aid UK  (MAUK) programmes. The MEAL Officer will provide guidance, coordination, and technical support to Country Offices and Partner’s MEAL systems through MAUK Programmes, ensuring that the programme has the flexibility to respond appropriately to the context while ensuring quality, effectiveness and responsiveness in line with humanitarian standards, as well as compliance with the Institutional donors.

The position supports a robust monitoring system that facilitates both accountability and learning and includes data collection, analysis, learning reflection and timely action-taking in support of quality service delivery.

You will play a critical role in this unit with an exciting mandate to support and improve the dynamic programmatic portfolio Muslim Aid Implements Globally. You will work closely with partners and country offices and contribute to improving systems within IPD.

About the Role:

1. Collaborate with the MEAL Manager, country offices and partners staff to craft MEAL systems that align with the project, and MAUK Global objectives, are relevant to the context, responsive to assessed needs, are measurable and are in compliance with grant requirements.
2. Ensure that all relevant collaborators have timely access to appropriate information and evidence.
3. Support in the review and prepare timely and accurate MEAL reports, including progress reports and impact assessments.
4. Provide assistance in monitoring programme progress including the design of appropriate MEAL Plans, indicators, targets, baseline data, timelines, data collection tools that can track progress of projects’ progress.
5. Support the preparation of terms of reference of external and internal evaluations, case and impact studies in coordination with the focal points.
6. Support the MEAL Manager on building capacity among staff and partners in MEAL concepts and practices.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree required; postgraduate degree in international development, sustainable livelihoods, humanitarianism, or programme management preferred.
2. Understanding of development programmes design, implementation and evaluation.
3. Experience and understanding of monitoring and evaluation of programmes; using of quantitative and qualitative research data collected in support of programme development.
4. Experience developing logical/results frameworks, indicators, and MEAL plans.
5. Strong interpersonal and communication skills; effective in diverse and challenging environments.
6. Strong measurement, analytical, systematic thinking, planning and organisational skills.

Why you should apply:

Join Muslim Aid as a MEAL Officer at Muslim Aid, you will play a key role in strengthening our global humanitarian and development programmes by supporting the International Programmes Department. The role focuses on enhancing monitoring, evaluation, accountability, and learning systems to ensure effectiveness, quality, and compliance with humanitarian standards and donor requirements. By analysing data, demonstrating impact and guiding Country Offices and partners, you will help drive accountability and learning across our global work. If you are passionate about evidence-driven change and improving programme quality. Bring your analytical, organisational, and communication strengths to our innovative team. Apply now and help us transform lives worldwide!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

For the full breakdown of responsibilities, please see the recruitment pack

Summary

We are seeking a proactive and diligent Compliance Officer to join our Recruitment and Operations team. You will be responsible for providing a robust compliant onboarding service for all successful applicants to our awardwinning Tutoring Programmes; ensuring all candidates are ready and fully eligible to start their delivering tuition sessions in colleges across the country. The ideal candidate will oversee the end-to-end onboarding process and ensure all pre-employment checks meet the standards required by Get Further and safer recruitment practices.

Key Responsibilities:

Compliance and Onboarding:

• Manage the end-to-end onboarding process, ensuring all pre-employment checks (Right to Work, DBS, references, and safeguarding requirements) are completed accurately and on time.
• Maintain accurate and secure records in line with GDPR and safer recruitment practices.
• Oversee the offboarding process where appropriate Safeguarding and Quality Assurance
• Ensure all safeguarding requirements are met and documented within our CRM system.
• Monitor compliance requirements and ensure continuous alignment with safer recruitment policies.
• Work closely with the Head of Recruitment to deliver in line with Get Further’s five-year strategy.

Communication and Stakeholder Engagement

• Manage tutor communications during the onboarding stage, ensuring candidate enquiries are responded to promptly via the shared mailbox.
• Liaise with College HR departments, providing assurance letters and compliance information for tutors.
• Collaborate with internal departments to ensure smooth onboarding and cross-team coordination.
• Support the onboarding process by reviewing and collating documentation and references.
• Ensure all Right to Work (RTW) checks are completed accurately and renewed and in a timely manner.
• Oversee the processing and verification of enhanced DBS checks, tutor reference requests and Social online Media checks.
• Ensure all safeguarding requirements are met and documented within our CRM database.
• Maintain accurate records in line with GDPR and compliance standards.
• Manage our Tutor Training booking process.
• Oversee the offboarding process where appropriate.
• Liaise with internal departments to ensure smooth onboarding and compliance.
• Manage tutor communications during the onboarding stage and oversee our onboarding mailbox – ensuring enquiries are responded to in a timely manner.
• Liaise with College HR departments and provide assurance letters for Get Further Tutors.
• Work with the Head of Recruitment to deliver Get Furthers five-year strategy.
• Manage the onboarding budget for tutors 

Who We’re Looking For

An enthusiastic and diligent team player with a passion for educational equality and inclusive hiring. You’ll thrive on building relationships, to creating a brilliant, supportive experience for applicants on their journey from start to finish. You’ll also bring a meticulous eye for detail and a commitment to safeguarding through thorough compliance checks and understand the importance of safer recruitment practices. If you're someone who combines people-first energy with process driven precision, we'd love to hear from you.

We welcome candidates from a wide range of backgrounds. Experience in the following areas may be particularly useful, but we understand that these skills can be gained in many different ways.

• Carrying out pre-employment checks such as Right to Work, DBS, or reference verification
• Managing onboarding or admissions processes and ensuring documentation is complete and accurate
• Handling sensitive or confidential information in line with safeguarding or GDPR requirements
• Coordinating compliance processes, audits, or record-keeping
• Supporting recruitment, HR, or people-focused processes in education, charities, local government, or other sectors.

We promote a supportive, collaborative, and inclusive working environment and are guided by our core values. These values are at the heart of our organisation’s personality. 

Job title: Credit Controller

Reporting to: Head of Finance

Contract: Part Time (3 days per week, can we worked flexibly upon agreement); permanent 

Location: Hybrid working - 1 day per week at the B Lab UK office, Whitechapel, London.

Salary: £37,850 - 39,080 FTE (GBP) (pro-rata for part-time) (Salaries are graded against our pay framework and are non negotiable)

Closing date: 21st of September 2025, at 11:59 pm

The B Corp movement

B Lab UK is part of the global B Corp movement with the mission to inspire and enable people to use business as a force for good. B Lab UK is the home of the B Corp movement, a community of over 2,500 UK businesses who meet high standards of social and environmental performance, legal accountability, and transparency. Some B Corps you might have heard of include Innocent Drinks, Patagonia, Tony’s Chocolonely, Finisterre, Jude’s Ice Cream and WeTransfer. Our goal is to transform our economy into one which is inclusive, equitable and regenerative for all people and our shared planet.

Visit our website to learn more about us.

Why this role?
As part of B Lab UK’s Finance Team, you’ll play a key part in sustaining our mission to drive positive change in business. By ensuring timely payments and supporting purpose-driven businesses throughout the B Corp certification journey, you’ll help ensure our operations run smoothly and effectively.
 

In this role: 

• Ensure timely collection of payments and manage the debt collection process

• Build respectful, positive relationships with clients, responding to invoice and payment queries

• Monitor and report on outstanding debt, making recommendations where appropriate

• Raise invoices and request credit notes

• Work closely with the outsourced accounting team to resolve income allocation queries

• Support improvements in financial systems and contribute to wider Finance team projects

Please refer to the job description for full requirements for this role.

What we’re looking for:

We believe someone who has a few of these is well-suited to exceed in this role. We would love to hear from you if you:

• Professional, confident communicator with strong customer service skills

• Experience using and updating accounting systems (ideally including CRM platforms such as Salesforce)

• Strong Excel/Google Sheets skills and ability to analyse financial data

• Proactive and organised approach, with the ability to work both independently and collaboratively

• Able to handle confidential information with discretion and care

• Polite, respectful, and values-driven in your interactions with colleagues and clients

Candidates must be able to demonstrate their eligibility to work in the UK (we are not able to provide visa sponsorship).

What we give you

• Purpose driven work enabling B Lab UK’s mission of redefining the role of business as a force for good

• Hybrid and flexible working (around core working hours), we have a high trust environment and are advocates for right place working (min 1/2 days per week in office)

• Opportunity to request to work 4 days a week 

• 25 days holiday plus bank holidays (pro rata for part-time staff)

• 1 additional annual leave day (pro-rata for part-time staff) for each complete annual year of service, up to a maximum of 30 days

• Our office is closed between Christmas and New Year, no need to take extra holiday!

• Private Medical and Dental cover

• £200 per annum tax free Annual Wellbeing allowance and Employee Assistance Programme

• 2 paid volunteer days per year

• Enhanced Parental Leave and family friendly policies, including carers leave

• Learning and Development opportunities

• Enhanced Pension and Life Assurance

• Cycle to Work Scheme

• Income Protection policy

• Working in a flexible office workspace

National Rural Touring Forum (NRTF) is looking for a new Director to lead our national network and champion rural arts across the UK. We’re seeking an inspiring leader with a collaborative approach to advocate for our members and sector, to strengthen partnerships and support a vibrant network that ensures creativity and culture thrive in every community.

About NRTF

NRTF is an Investment Principles Support Organisation (IPSO) within Arts Council England’s (ACE) National Portfolio. As a national membership and strategic organisation, we unite and champion the diverse parts of the rural touring sector. We advocate on behalf of our members, offering up-to-date information, advice, guidance, professional development and networking opportunities. By sharing news, stories and opportunities, supporting rural touring-focused projects and initiatives, and through our Annual National Rural Touring Conference, we raise the profile of rural touring, embedding its value in the wider cultural landscape. We celebrate the work and achievements of the volunteer promoters, professional artists and organisations who make culture accessible for rural communities. This is an exciting moment to join NRTF as we enter our third decade as an organisation and continue building the profile and impact of rural touring across the UK, while supporting the passionate and committed members at the heart of our network.

Main Purpose of the Role

The Director is the strategic and operational lead of NRTF, responsible for the organisation’s vision, management, performance, and long-term sustainability. They ensure delivery against NRTF’s mission and business plan, champion rural touring at a national level, and act as the primary liaison with Arts Council England, stakeholders, and the wider sector. Working closely with a proactive Board of Trustees, the Director provides leadership on governance and compliance in line with UK Charity Law and NRTF’s Articles of Association, ensuring the organisation operates with transparency, accountability and good practice. The Director is a visible ambassador for rural touring, building strong relationships across the cultural sector, advocating for members, and promoting the role of rural touring in ensuring that creativity and culture thrive in every community.

Key Responsibilities

Strategic Leadership

● Lead and implement NRTF’s Business Plan and strategic objectives.

● Oversee the delivery and evaluation of all funded programmes and initiatives.

● Develop and sustain relationships with our members, including the rural touring schemes, national and regional stakeholders, funders, and policy-makers.

● Ensure alignment with ACE’s Investment Principles and “Let’s Create” strategy.

● Ensure long-term sustainability through innovation, partnerships, and appropriate diversification, ensuring the organisation remains relevant and forward-thinking.

Finance and Fundraising

● Lead financial planning, budgeting, and reporting in collaboration with the Finance Officer and Treasurer.

● Ensure ACE and funder reporting is accurate and timely.

● Lead on developing new funding opportunities, working with colleagues and freelance support to secure income from trusts, foundations and diversification streams.

Membership and Sector Support

● Foster strong relationships with membership, particularly scheme members.

● Understand and respond to member needs, ensuring services and benefits are relevant.

● Foster a strong member community through events, forums, and networking opportunities.

● Together with the NRTF team, design and deliver initiatives to grow, engage, and retain members.

● Represent NRTF and advocate for member interests at national and international events, conferences, and sector forums.

Project and Event Delivery

● Provide strategic oversight of all NRTF projects, ensuring they are well-managed, impactful and aligned with the business plan.

● Lead and represent NRTF at the Annual National Rural Touring Conference and other national events, with project managers and freelance teams responsible for delivery.

● Foster partnerships with schemes and sector organisations to co-create and deliver events and projects that serve members and raise the profile of rural touring.

Communications and Advocacy

● Provide strategic leadership for NRTF’s communications and advocacy, ensuring consistency of voice and alignment with the business plan.

● Lead sector advocacy and act as spokesperson and ambassador for rural touring.

● Maintain and develop national visibility for rural touring through partnerships, media opportunities and press engagement (with support from NRTF’s freelance press agency).

● Oversee delivery of marketing and communications, working with the Marketing & Digital Coordinator to manage campaigns, content and social media.

● Build strategic partnerships with other organisations, funders, and influencers.

HR and Operations

● Lead on recruitment, contracting, staff management, and HR policy implementation.

● Line-manage employed staff, ensuring fair and effective working conditions.

● Manage Contracts for Services for freelance teams and contractors

● Maintain organisational infrastructure, including IT, office resources.

Governance and Legal

● Support and develop the Board of Trustees, ensuring sound governance practices.

● Organise and service Board meetings, the AGM, and working groups.

● Act as Company Secretary: ensure compliance with charity and company law, maintain registers, and submit returns.

Person Specification

Essential

● Proven senior leadership within arts or cultural organisations.

● Commitment to rural/community engagement.

● Strong understanding of the UK arts funding landscape, especially ACE.

● Demonstrable experience in finance, HR, governance, and fundraising.

● Experience in project delivery.

● Strategic thinker with exceptional communication skills.

● Experience of working and engaging with key stakeholders.

● Experience working with or supporting a Board of Trustees.

● Commitment to diversity, equity, and inclusion.

● Evidence of original thinking, idea making and bold ambition.

● Caring and positive leadership style.

Desirable

● Awareness of the ethos, principles and practice of rural touring.

● Knowledge of community arts and engagement, and/or cultural networks.

● Experience in legal compliance and company secretary responsibilities.

● Understanding of contemporary cultural policy and advocacy.

● Experience in digital communications, social media, and PR.

● Experience in event management and programming.

If you are excited by this role but are not sure if you fully meet the person specification, we encourage you to reach out to our Interim Head of Operations, Jo Purseglove to discuss further.

Are you a values-led leader with a passion for delivering impactful services?

We are seeking a Director of Services to lead the development and delivery of national carer support services. This is an exciting opportunity to join a committed senior leadership team and play a key role in shaping the next stage of their strategy.

Remote (UK-based) | Contract until Dec 2026

About the Role

• Lead and inspire a high-performing team to deliver impactful services.
• Use data and insights to strengthen outcomes and ensure services remain responsive and effective.
• Collaborate with the senior leadership team to drive strategic goals.
• Champion diversity, equity, and inclusion in all aspects of service delivery.

This role offers the flexibility to work remotely from anywhere in the UK, with occasional in-person meetings (typically twice a month) in London.

About you

We are looking for someone who brings:

• Proven experience at Director or senior leadership level within a service delivery role (preferably within the charity sector).
• A track record of managing counselling or advice services and involving service users in co-design.
• Strong skills in impact reporting, partnership building, and leading high-performing teams.
• A collaborative and strategic mindset, with the ability to balance competing priorities.
• Understanding of safeguarding and the issues facing carers (experience in the dementia or carers’ sector desirable but not essential).

This is a fantastic opportunity to make a real difference for carers and ensure services remain robust, inclusive, and impactful.

For more information, please submit your CV to .

 Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.

 As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

We are seeking an inspiring and strategic leader to join us as our Director of Service Delivery. This is a pivotal role leading the design and delivery of our frontline services, ensuring they are high quality, person centred and making a lasting difference in the lives of individuals and communities across Surrey and surrounding areas.

Location: Woking / Hybrid

Salary: £60,000 - £70,000 DOE

Permanent | Full Time (35 hours/week)

Benefits: 26 days annual leave (rising with service) + bank holidays + 1 extra days leave on your birthday, Pension, Access to Simply Health, Blended working, Employee discount programme and more…..

About Us

Catalyst Support, is a respected non-profit organisation in Surrey that’s been supporting people facing mental health challenges, substance use, and wellbeing needs for over 35 years. Operating with values at the heart of everything they do, Catalyst empowers communities through responsive, high-quality services and compassionate care.

About the Role

Reporting directly to the CEO and as part of the senior leadership team, you will provide compassionate and strategic leadership across all operational areas – including mental health, substance use, and outreach – the Director of Service Delivery ensures services are safe, inclusive, and trauma-informed, and that they reflect the diversity and lived experience of the communities we support.

You will hold accountability for service performance, safeguarding, quality assurance, and system partnerships. They work closely with the CEO, the Director of Operations (internal systems and transformation), and the Head of Finance and Resources to ensure operational delivery is effectively supported by infrastructure, systems, and financial stewardship.

Who We’re Looking For

Proven track record of delivering high quality, person led and socially impactful services and managing internal functions

Senior operational leadership experience in health, care, VCSE or related sectors

Experience in managing service compliance and staff wellbeing

Demonstrated success in leading performance improvement and impact measurement

Strong partnership working experience across statutory, VCSE and community systems

Budget management, including responsibility for service level budget setting, monitoring and decision making

Deep understanding of safeguarding frameworks, regulation and operational risk

Strong leadership and coaching skills rooted in empathy, empowerment and inclusion

Applications are open until 29th September, though we may close earlier if we receive a high number of applications, so we encourage you to apply soon. Please note, we are not working with recruitment agencies for this vacancy.

This post is subject to the DBS check. Please note past drug and/or alcohol or criminality history will not necessarily discount you from undertaking this role.

Are you looking for a role where your decisions help protect standards, build trust, and support the profession? As a Regulatory Officer, you’ll play a key part in making sure regulation is targeted where it’s needed most - from authorising individuals and chambers to supporting education and training providers.

This is a fantastic opportunity to join a respected professional regulatory body as a Regulatory Officer, playing a vital role in ensuring fairness, compliance, and high standards across the sector. If you’ve worked with case management, regulation, membership organisations, or other decision-making frameworks and want to apply your skills in a professional regulatory setting - this could be a great fit for you.

Role: Regulatory Officer
Organisation Type: Professional regulatory Body
Salary/Rate: £40,445 per annum
Working Arrangements: Full time (35 hours) Hybrid working (4 days per month in office)
Location: WFH/London Office
Employment Type: 6 month Fixed-term contract

The Role:

We’re looking for a Regulatory Officer to join our Regulatory Standards Department, where your work will directly contribute to upholding standards and ensuring the integrity of the profession.
In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies.

You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.

In this role, you’ll be responsible for risk and evidence-based authorisations – from assessing applications by individuals and chambers, to reviewing training providers and other regulated bodies. You’ll also provide vital support across regulatory operations, helping the department run smoothly and effectively.
This is a varied role where no two days are the same, and your ability to apply sound judgement, work with accuracy, and communicate decisions clearly will be key to your success.

What You’ll Be Doing:

• Managing, prioritising, and assessing authorisation applications within regulatory and KPI timescales.
• Applying risk-based analysis to ensure decisions are fair, robust, and consistent.
• Handling queries via phone and email, providing clear and timely responses.
• Maintaining accurate data through database and document management.
• Supporting departmental operations, from preparing reports and key statistics, to organising and minuting meetings.
• Assisting with wider regulatory projects and tasks as needed.

About You:

• Experience in regulation, membership, case management, or a similar professional standards setting
• Strong analytical and decision-making skills, with risk awareness and the ability to apply criteria consistently
• Excellent organisational skills – able to prioritise, work independently, and perform under pressure
• Confident communication, both written and verbal, with the ability to explain outcomes clearly and sensitively
• Proficiency in Microsoft Office (Outlook, Word, Excel) and confidence with databases or case management systems
• Ability to interpret and apply rules and regulations with accuracy
• Flexible, adaptable, and proactive – equally comfortable working alone or in collaboration with others
• Strong relationship-building skills across internal and external stakeholders
• Experience with risk-based audits
• Experience supporting committees (agendas, minute-taking)

It would be an advantage if you bring an understanding of the legal profession and/or knowledge of the higher education sector in the UK or overseas.

Why Join Our Client?

• Play a central role in a respected professional regulatory body.
• Hybrid working with flexibility and a supportive team culture.
• Opportunities to apply and develop your regulatory and decision-making expertise.
• Competitive salary and benefits package

How to Apply:

To apply for the Regulatory Officer role, please reply and upload your CV for review, and we will provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

We are offering an exciting opportunity to join our IT team as a D365 Developer & Analyst. In this role, you will play a key part in implementing, maintaining, and expanding the use of Microsoft Dynamics 365 across the organisation. You will collaborate with colleagues to develop innovative solutions, ensure data integrity, and provide expert guidance on best practices.

This is a hands-on role where you will work on developing new D365 and Power Platform solutions, managing integrations, and supporting users to get the most out of our systems.

Updated: This is a fixed term role for 1 year, with a potential to become permanent.

About You

We are looking for someone who combines strong technical expertise with excellent problem-solving and communication skills. You will have:

• Proven experience in developing and supporting Microsoft Dynamics 365 solutions.
• Strong knowledge of Power Apps, Power Automate, and integrations with external systems.
• Experience with ETL tools such as SSIS and good knowledge of MS SQL.
• Ability to write custom workflows, manage UAT processes, and produce technical documentation.
• Excellent organisational skills and the ability to work collaboratively in a team environment.

Desirable skills include experience with Business Central, C#/.NET, VBA, and MS Access development.

Our Culture, Values and Benefit

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Well-being Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.

If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please contact HR team.

Closing date: 26 September 2025

Shortlisting date: 29 September 2025

Interview date: 6 October 2025

Head of Programmes

Job reference - REQ004474

£66,186 a year

London, E15 2GW and working from home.

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable.

We are looking for a strategic and collaborative Head of Programmes to lead the delivery of our strategy, An Equal Future.

You will lead a team of programme managers, foster a positive and inclusive culture, and represent Scope externally to share our progress and achievements.

Permanent, Full time (35 hours a week)

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW and working from home.

The role

In this role, you will guide three key programmes that support Scope and our colleagues to make the biggest impact for disabled people. You will work closely with senior colleagues, champion agile ways of working, and support teams across Scope to understand and grow their impact.

You will:

· Lead the delivery of three major programmes, making sure they stay on track and deliver real impact.

· Champion agile and flexible ways of working, using testing and learning to drive improvement.

· Support and guide teams across Scope to understand how their work contributes to An Equal Future.

· Oversee progress against Scope’s strategy, reviewing impact and advising on where changes are needed.

· Report to the Executive Leadership Team, Board of Trustees, and external stakeholders on our progress.

· Build strong partnerships with funders and external organisations.

· Lead and develop your team so they can do their best work.

· Represent Scope at external meetings and events, promoting our strategy and achievements.

For more information about the role’s responsibilities and the skills and experience required, please visit our website.

About you

We are looking for someone who can combine leadership, strategy, and people skills to deliver impact.

You will have:

· Experience leading and managing organisational strategy or large programmes.

· A strong understanding of measuring impact, performance indicators, and reporting.

· Knowledge of agile working and experience using it in practice.

· Strong leadership and people management skills.

· Experience building positive, high-performing teams.

· Excellent communication skills, with the ability to explain complex ideas clearly.

· An understanding of the Social Model of Disability and why it is central to change.

It would be great (but not essential) if you also have:

· Experience influencing people across teams and bringing them together to achieve shared goals.

· Knowledge of the charity sector and its context.

· Awareness of how AI is being used in workplaces and society.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please contact us via our website.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Please visit our website via the link.

Closing date for applications: 12.10.2025.

A basic DBS check will be required for the successful candidate.

We welcome applications from people with lived experience of disability and from all backgrounds.

People and culture at Unifrog

As a People team, we help foster a supportive culture by: trusting our team; removing roadblocks and encouraging autonomy; making an effort to understand everyone’s different wants and needs and using that information to tailor what we offer; and caring about each team member and creating processes that allow them to work at their best. If this fits with your view of what a People team should do, we’d love to hear from you.

What you’ll do

1. Internal communications (~2.5 days per week)

As our Internal Communications and Events Lead, you will play a key role in engaging, informing, and inspiring our team with what’s happening at Unifrog. You’ll also help us to work even better together, and to retain a happy and effective team.

Your main responsibilities:

• Coordinate our whole team commss

  • Deliver our internal comms strategy, work towards our People team goal and objectives, and use our House Style.

  • Create our monthly internal Unifrog newsletter, writing your own segments, editing other people’s contributions, and evaluating engagement.

  • Collate data from team surveys and work with the People and Leadership teams to put ideas from the team into action.

• Improve the way that we communicate and work together:

  • Share best practice and deliver training on our comms tools (e.g. Slack, Gmail, Asana).

  • Research, trial and introduce new comms tools or upgrades where appropriate, training the team on how to use them.

  • Join our AI working group, whose goal is to support the team to use AI more effectively (e.g. leading training, sharing use-cases from across Unifrog).

  • Support teams with communication challenges (e.g. streamlining comms traffic).

  • Support team members to easily find the best contact for different questions and tasks.

• Manage our existing comms tools:

  • Audit our usage and budget to make sure we’re maximising value.

  • Manage individual and team subscriptions to our comms tools.

  • Help to troubleshoot team questions and issues.

• Keep our ‘Unifrog Essentials’ and ‘Who to Contact’ documents up-to-date, and support team leads to keep our Dropbox folders organised.

• Work with our Recruitment Lead and Marketing team to shout externally about what’s going on at Unifrog, sharing photos and stories on our website and social media. 

 

2. Internal events (~2.5 days per week)

Now that Unifrog has 115 team members across the UK and beyond, it’s more important than ever that everyone feels connected, both to each other and to our wider mission. 

We currently have:

1. Three whole company “team days” per year (2x in person, 1x virtual)

2. Two “away days” per team per year (in person)

3. Regular socials at our London office

4. Regular remote socials

Your main responsibilities:

• Plan our whole company team days:

  • Work closely with our CEO and the Leadership team to decide on the team day agenda, budget and format.

  • Find and book venues, hotels, social activities, and meals, and make sure everything’s set up and runs smoothly on the day.

• Support senior managers to plan their away days:

  • Advise on agendas and book venues, socials, and training.

  • Facilitate cross-team collaboration (one of each team’s away days is partly combined with another team).

• Evaluate our team events and continually look to improve their quality, impact, and inclusivity.

• Plan remote socials and office socials for our London HQ.

• Support our Unifrog affinity groups - spaces where team members who share common identities (e.g. being parents), can connect, support each other and champion inclusivity.

• Keep our EDI calendar up-to-date, and mark and celebrate occasions important to people across the team, including cultural heritage months, awareness days, and commemorative events.

 

Working together

You’ll be part of our People team alongside our: People Assistant, People Coordinator Recruitment Lead, People Lead, Head of People Operations, and People and Operations Director (your line manager).

You’ll also regularly work with a variety of other team members (especially line managers) when organising events. 

What we’re looking for

• Experience in planning and delivering events (including virtual events).

• Experience in supporting team members to communicate and use comms tools more effectively.

• Ideally, experience in delivering whole company comms.

• Strong verbal communication and presentation skills.

• Excellent writing and proof-reading skills.

• Ability to craft clear and powerful narratives from data and insights.

• Personable and able to build great professional relationships.

• Keen attention to detail.

• Excellent organisation skills.

• An interest in education, careers, and development.

• Ideally, knowledge of emerging trends in internal communications.

• Proactive attitude and willingness to get stuck in. 

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.

Benefits 

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of Escape the City’s top 1% employers and help transform careers and destinations in schools.

• Become part of a committed, dynamic, and growing company. We want to build our team for the long term: if you do well, we will do our best to make sure you want to stay at the company for a long time.

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.

• Influence the company’s direction: we love to promote great ideas, wherever they come from.

Key details

• £37,000 - £39,000 per year, depending on experience. Grade B.

• Full-time.

• Split your time between working remotely and at our office in Hoxton, London (a minimum of 2 days per week). Applicants must be commutable to London and can expense up to £12.50 per day for travel, up to 2 days per week.

• 28 days paid holiday per year (plus bank holidays).

• Working hours are 9am to 5pm, Monday to Thursday, and 9am to 4:30pm on Friday.

• Start date: as soon as possible, though we will be flexible for the right candidates.

• If you require reasonable adjustments, or want to discuss any details about the role before applying please contact Mhairi (contact details on our jobs page). 

• We can only consider candidates who have the right to work in the UK.

Application process  

Deadline: 10:00am (BST) on Friday 3rd October 2025.

Stage 1: Application form (~1 hour) 

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.
  
  i. With reference to examples of your recent experience, what would make you an excellent candidate for this role? (250 words)
  
  ii. Tell us about an event you’ve organised (in person or virtual). How did you make the event a success, and what did you learn for the next event? (250 words)
  
  iii. October is Black History Month (BHM). Write a draft Slack post on our #social channel that: a) gives a short intro to BHM; and b) shares ideas and plans for how people can mark the occasion, learn more, and get involved. (250 words)

We want to see your creativity and individual tone of voice come through in this task. We understand that some candidates may want to use AI to improve their answers, however it's possible this may take away from the individuality of your task and impact your score.

You can write your Slack post directly in the box provided. If you'd like to include emojis or embedded links, please share a Google Doc link instead, ensuring you have set access permissions to “anyone with the link can view”.
 

Stage 2: Task stage (15 minutes) 
 

• The next stage of the application process will be a short phone interview. We’ll send you instructions if you are successful in the first application stage. 

Stage 3: Video call interview (1 hour) 
 

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions).

Phone interviews will be held throughout the application window. Video call interviews will be held w/c 13th October 2025.

Are you a digital innovator with a passion for creating meaningful change? Join us as Digital Products Owner and help shape the future for young people around the world.

In this exciting role, you’ll play a key part in delivering inclusive, engaging, and effective digital products that support young people to build confidence, develop skills, and access opportunities for self-employment or employment. Your work will directly contribute to positive outcomes for both young people and our global network of supporters.

A major focus of your role will be leading the redesign and development of our global business simulation game – a flagship digital product that underpins our wider strategic programmes. This next-generation learning tool will support young learners through engaging, practical, and interactive business challenges. You’ll lead the development roadmap, incorporating gamification, AI-driven enhancements, and innovative approaches to learning that work in both blended and fully digital environments.

Working closely with our digital and design team, regional colleagues, delivery partners, and other stakeholders, you’ll ensure all products align with our overarching proposition and global strategy. You’ll take a consultative, collaborative approach, using your digital expertise to shape decisions and maintain high standards of quality, accessibility, and impact.

You will bring strong product management skills, a user-centred mindset, and an understanding of emerging technologies such as generative AI and immersive learning design. Experience working in agile environments, managing complex stakeholder needs, and delivering scalable digital solutions is essential.

This is a unique opportunity to lead a high-impact product that will reach thousands of young people worldwide, helping them thrive in a changing world of work.

Ready to lead digital innovation with purpose?

Apply now and help us build the tools that unlock potential and transform futures.

We are looking for an experienced Legal Counsel (Risk) to join our dynamic Legal & Risk team. This critical role offers the opportunity to influence and enhance Tearfund's risk management culture, support our global operations with expert legal guidance, and contribute to the strategic direction of the organisation.

The role: Working closely with teams across the organisation, you will:

• Lead on risk analysis and reporting: Engage with risk owners and focal points across Tearfund to assess, maintain, and report on organisational risks. You will manage key tools like the Corporate Risk Register with regular reporting to the Executive Team and Board Committees.
• Shape organisational understanding of risk: Support the Head of Legal & Risk in embedding best practice and fostering a culture of responsible risk-taking and compliance aligned with our strategic objectives.
• Drive process and policy improvement: Maintain and enhance risk management policies, procedures, and tools, ensuring they are empowering, integrated, and effective across the organisation.
• Train and advise: Deliver training on risk management principles and Tearfund's systems, and support colleagues with compliance and regulatory guidance across international contexts.
• Support the Legal Team: Contribute to reviews of legal documentation, compliance advice, and support for incidents of wrongdoing—enabling Tearfund to operate with integrity and excellence worldwide.

Who we are looking for: You will be a confident legal professional who:

• Is a qualified lawyer with around 3 years of post qualification experience providing legal and compliance advice, ideally in the charity and/or international development sector
• Has strong knowledge of risk management principles and experience applying these within an organisation
• Has excellent interpersonal and communication skills to collaborate across all levels of an organisation
• Has strong analytical skills and the ability to present complex risk information clearly
• Has a commitment to Tearfund's values, vision, and mission

Hybrid working: This role is eligible for hybrid working and you will be required to work from the Teddington Tearfund office and from your home by agreement with the line manager. 
 
Contract Type: This is a permanent, part time role working 28 hours per week. The full time salary is £58,246 per annum. The part time salary is £46,597 per annum. The working pattern will be agreed with the line manager. 
 
We particularly welcome applications from people with disabilities and those from Black, Asian or Minority Ethnic (BAME) backgrounds (in our UK workforce) as these groups are currently under-represented at Tearfund. 
 
Applicants must be committed to Tearfund's Christian beliefs.
 
The recruitment process will include specific checks related to safeguarding issues. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.