Director of Operations

Our client is looking for a Director of Operations to join them, who will be known for exceptional leadership, thinking, governance and evaluation, and be the valued and trusted partner of our client's key stakeholders.

Director of Operations Responsibilities:

- Take responsibility for the charity’s overall budget and ensure that our client is financially sustainable. Ensures effective allocation and use of resources to achieve best value for money.
- Lead to ensure that our client is known as best in class for governance. Monitor and evaluate organisational practice, ensure compliance, challenge underperformance and provide appropriate intervention and support strategies when needed.
- Translate the client's vision into agreed objectives and operational plans which promote and sustain their work.
- Embed a high performing management system in the organisation and take responsibility to deliver against targets and expectations of partners and funders.
- Create the conditions for digital transformation in the sector.

Director of Operations Requirements:

- Educated to degree standard.
- Track record of leading teams or organisations and taking responsibility for all personnel and business development issues.
- Strong business acumen and experience in working with multiple funding partners and organisations at Board level.
- Strong understanding of profit and loss, cash flow and balance sheets.
- Experience of working with senior decision makers and leaders from a number of sectors.
- Experience of working in partnership with other organisations and individuals.

About Our Client:

Our client is a multi-award-winning charity. They are passionate about making Greater Manchester the most active region in England.

They are one of the leading Active Partnerships in the country tasked by Sport England to support the delivery of the Government’s strategy for sport and physical activity, ‘Sporting Future’. This strategy outlines the outcomes that define why the government invest in physical activity and sport and by which organisations like our client's measure impact: 1. Physical Wellbeing 2. Mental Wellbeing 3. Individual development 4. Social and community development, 5. Economic development.

Location: Manchester, M11 3FF

Job type: Full Time, Permanent, 37 hours per week

Salary: £45,000 - £55,000 per annum

Benefits: Health plan, Local Government Pension, Volunteer Days, Flexible working and training allowance

Closing Date: 29th November 2019 (5pm)
Interviews to take place: 11th December 2019

Please apply for this role with an up to date CV and a personal statement outlining why you think you are right for this role.

You may have experience of the following: Head of Operations, Operations Manager, Service Delivery, Operational Management, Service Manager, Head of Service Delivery, Operations Director, etc.

Ref: 90211

Hope for Justice is recruiting for a new and critical role at the heart of our anti-trafficking work globally: Head of Programme Operations.

The Head of Programme Operations will directly manage our Country Directors, our monitoring and evaluation function, and the direction and strategy of our frontline UK work (including investigations, advocacy, legal, survivor support and training). They will be responsible for ensuring that Programme objectives for our beneficiaries are achieved.

They will also oversee the development of brand new programmes, by scoping and evaluating opportunities and making recommendations based on outcomes and need, in line with our four programme workstreams: preventing exploitation, rescuing victims, restoring lives and reforming society.

They will help to establish, maintain and develop our relationships with governments, relevant authorities and other NGOs, representing Hope for Justice at the highest levels. Good communication skills are therefore essential.

The successful candidate will have at least seven years’ experience of directing operations and programmes at a senior level, in a related area, with an International NGO or public sector organisation and a successful track record of leading and managing multi-disciplinary teams in an international context. They will also have experience of managing complex projects and budgets.

This will be a demanding but intensely rewarding role, based in Manchester (with some international travel required), helping shape the future of a fast-growing charity that is actively fighting modern slavery across four continents. Join Hope for Justice and be part of setting the direction for our organisation and our movement for years to come.

A full list of duties and responsibilities can be found in the Role Profile by visiting our website and clicking the link there.

You’ve got an in-depth understanding of mental health issues and substantial experience of working in a Housing and Social Care setting. All you need is the perfect environment to put your skills to great use. Welcome to Richmond Fellowship as a Service Manager.

Right now, we’re looking for someone like you to manage the day-to-day running of our Supported Housing service in Tameside. As well as ensuring the quality of service and support provided to people who use our services, we’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to our business development team, one thing’s for sure – you won't be short of challenge and variety.

Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being outcome driven and able to lead by example using your firm but inclusive management style. Some experience of housing management is desirable, but not essential. You’re open and encouraging too, and have lots of tact and diplomacy. What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements. And, if you have experience of carrying out investigations, writing reports/recommendations or managing budgets, even better, although it's not essential.

Closing date: 29th November 2019

So, are you ready to take on this rewarding role that comes with some really great benefits? Apply now via our website.

Richmond Fellowship is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone.

At Depaul UK we currently have an exciting opportunity for a Service Manager to come and join our Stockport team. You will join us on a full-time basis and in return you will receive a competitive salary of £27,234 pa + pension and other benefits.

Depaul UK delivers a wide range of support and housing services for young people and adults at risk of homelessness. We specialise in the provision of services that: prevent homelessness, increase the resilience of those we work with and energise opportunities for employment, education, training and volunteering in the communities we work within.

In return as our Service Manager, you'll be joining a friendly, flexible and values-led organisation, and will receive:

- Competitive salary

- 26 days of annual leave plus bank holidays (pro rata)

- Contributory pension scheme

- Life assurance

- Cycle to work scheme

- Interest free Annual Season Ticket Loan

- Four Weeks Paternity Leave

The Service Manager role:

We are recruiting for a Service Manager for an exciting new service in the Stockport area, working with young people who are leaving the care system. This supported accommodation provision will equip young care leavers to make the move towards independence, increasing their resilience and helping them realise their full potential.

What makes this role exciting?
 
- A full induction and training to enhance the ‘hard’ and ‘soft’ skills required’

- Training in the Depaul Endeavour model

- Continuous support and supervision including reflective practice to develop your learning and skills as a practitioner

What will ideally support your success in the Service Manager role?

- Experiencing of supervising the work of others

- Significant experience of managing a service, preferably in a residential care or support setting

- Demonstrable experience of working with young people with a range of support needs including mental health and/or complex needs

- Experience managing partnerships with mental health and other professionals

- Experience of managing buildings, budgets and expenditures

Closing Date: Monday 18 November 2019

So, if this sounds like the perfect opportunity for you and you’d like to become our Service Manager then please click ‘apply’ today – don’t miss out, we’d love to hear from you!

An enhanced DBS disclosure is a requirement for this post. Our recruitment checks, induction and ongoing support and supervision reflect our commitment to safeguarding our clients. Depaul UK strives to be equal opportunities employer and welcomes applications from all sections of the community.

We kindly request no contact from Recruitment or Media Agencies.

Care Team Manager

You will join our client as a Care Team Manager who will manage the day-to-day running services in Rochdale.

Care Team Manager Responsibilities:

They provide a supported housing service for people with Learning Disabilities and some mental health problems. But they need your help in order to provide the very best Person Centred Support. As well as ensuring the quality of service and support provided to people who use their services, they’ll rely on you to manage service contracts, line manage front line staff and organise any building maintenance requirements. Whether you’re carrying out an induction, undertaking an investigation, putting team development plans in place or providing support to their business development team, one thing’s certain – you won't be short of challenge and variety.

Care Team Manager Requirements:

- Substantial experience gained managing a caseload of individuals with complex needs is a given, as well as being values and outcome driven, able to lead by example using your firm, Values Driven but inclusive management style.
- You’re transparent and encouraging too and have lots of tact and diplomacy.
- What's more, you're great at managing conflicting priorities on time, have a flexible attitude to working hours and are willing to participate in on call arrangements.
- And, if you have experience of carrying out investigations, writing reports / recommendations and solutions driven, even better, although it's not essential as they offer an extensive induction and training program for managers.

About our client:

They are a leading, high quality social care provider for people with complex needs in the North West of England. With a background of over 18 years’ experience, they are a well-respected and highly regarded provider of specialist services tailored to the needs of individuals with complex needs.

They pride themselves on working in partnership with individuals, their families, commissioners and local communities to develop personalised services which are tailored to fit the individuals they support. They also want to promote the independence of the people they support by providing opportunities to work with and in local communities.

Location: Rochdale,

Job type: Full Time, Permanent

Salary: £21,000 to £25,500 per annum

You may have experience of the following: Social Care Manager, Care Team Manager, Supported Housing Manager, Care Home Team Manager, Care Home Manager, Care Team Leader, Care Supervisor, Senior Care Assistant, Support Worker, etc,

Ref: 89977

One Million Mentors is looking for an experienced, full-time Office Manager to be responsible for diary management, meeting organisation and general office management across several office and remote locations. 

About One Million Mentors:

One Million Mentors (1MM) is a project within UpRising Leadership, working in Greater Manchester, Cardiff Capital Region, West Midlands and expanding into London.

1MM’s mission is to transform the process of mentoring for all in the UK. We aim to train, recruit and connect a million mentors to a million young people in order to increase youth employability, support social action and help break down social barriers.

We recognise the value of high quality mentoring for young people and are determined to widen the scope of mentoring, increase the provision of mentoring to areas across the UK and strengthen the mentoring network by connecting existing organisations through our shared online platform.

The Role:

As Office Manager you will be responsible for Chief Exec’s Diary, organising team travel, supporting some functions of HR, Health and Safety including safeguarding, data protection, finance support, and where required insurances and banking. 

Applicants will need excellent communication skills as well as the ability to work in a fast moving environment with multiple deadlines. Please note this is a full time role offered on an initial 3-month contract and can be based in either our Manchester or our London office.

For full information about the role (including complete job description; frequency of work and rate of pay), please see our job pack attached.

Application is made by submitting a CV and personalised Cover Letter:

- CV should be tailored to demonstrate how you meet the competencies. Cover Letter should highlight how you demonstrate good secretarial skills, diary management and broader office management skills.

- Cover Letter should also detail why you are interested in the role, why you want to work for One Million Mentors, and how your values match those of our own. The Cover letter should be no more than 2 pages of A4.

Important application details:

Application deadline: 12 noon on Friday 6th December 2019. Please note, that we may be contacting suitable applicants before the deadline, so you are encouraged to apply early.

Interview dates: Tuesday 10th December 2019 in Manchester / Friday 13th December in London.

Job Title:  Learning and Development Manager

Contract: Fixed Term – 2 years

Hours: Full time- 35 hours a week

Location: Manchester

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We are looking for a Learning and Development Manager to join our Greater Manchester team and support a ground-breaking new initiative (subject to treasury sign-off) which will see The Prince’s Trust work in partnership with employers to address issues facing youth unemployment by improving productivity gains of a young, resilient and diverse local workforce.

Our new Learning and Development Manager will play a key role in supporting the delivery for one of the largest and impactful initiatives in the Prince’s Trust history. Specifically, the Learning and Development Manager will be responsible for designing and enabling the delivery of learning interventions to meet the needs of Prince’s Trust colleagues and volunteers.

Through Future Workforce Fund, business and government are co-investing £14 million into young people from Greater Manchester to give them the confidence and skills to become more prosperous citizens and part of a growing and inclusive economy. Future Workforce Fund will act as a catalyst for change, by encouraging businesses to proactively shape and invest in the programmes and interventions that help to counteract these concerns. The programme will provide a unique opportunity to put employability skills and employers at the centre of each young person’s journey.

Future Workforce Fund will focus on three key strategic themes:

• Live: Developing the personal and social skills of young people
• Learn: Raising aspirations and fulfilling educational potential
• Earn: Equipping young people with skills for work and access to jobs

Recognising young people require different types of support and needing the programme to offer a broad range of tiered interventions to different groups of young people, an approach of test and learn and embracing innovation will be championed. There is a huge opportunity for transformation and leaving a legacy of delivery as part of this programme.

In order to significantly increase the amount of young people who engage with The Prince’s Trust and its partners in Greater Manchester we will run a co-branded, co-designed permanent marketing campaign that utilised digital, out of home and other forms of media.

To learn more about the role please visit our website

About The Prince’s Trust

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

National Programme Manager, Disrupting Exploitation (maternity cover)

Maternity cover fixed term contract, which is estimated to end in January 2021. 37 hours per week. £47,759 per annum.

Location. The preferred location for this role is London, but other Disrupting Exploitation delivery locations will be considered. These are Birmingham and Manchester.

This role sits within our children and families directorate. The role of National Programme Manager is a high-profile role, both internally and externally. If successful, you'll be managing an ambitious and innovative team. You have overall responsibility for the line management of 20 members of staff within the Disrupting Exploitation Programme and two members of staff who are part of Tackling Child Exploitation Support Programme.

The Children's Society has been helping children and young people in this country for over 130 years. We run national programmes and local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way.

We are currently looking for an experienced team manager, with a passion for systems change to join our dynamic, ambitious team. The Disrupting Exploitation Programme works both one-to-one with young people and on systems change. Our systems change work is focused on the policies, procedures, contexts and cultures around young people to improve the response to children in comparable situations in the future

A key part of this role will be your ability to lead and manage a diverse and ambitious team, be an organisational spokesperson on child exploitation and be relied on as a subject matter expert in the field of child exploitation.

In order to be successful in this role, you must have:

-Knowledge and understanding of the protection of vulnerable young people and safe

-An understanding of leading and managing continuous improvement in a changing funding and policy context.

-Understanding the principles of systems change as applied within children's policy.

-Experience of developing brilliant, sustaining and well functioning relationships and partnerships with external organisations and individuals

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Candidates applying for work in our CYP Directorate will be required to complete an “Employment history template” document prior to interview. Please note this will be sent to candidates prior to interview.

The closing date for applications is 5pm on 22nd of November. Interviews will be held on Thursday 12th December.

ABOUT GENERATION

Generation's mission is to provide a career-launching job for every young person, anywhere in the world. 

We are a not-for-profit social enterprise that delivers tailored programmes to recruit, train and place unemployed young people into work. Though our unique approach we also solve a wide range of employer challenges—skilled talent shortages, poor job performance, lack of diversity, and high turnover.

Generation launched globally in 2015, and has grown quickly to become the world’s largest demand-led youth employment initiative. We have placed over 30,000 young people into roles (many of whom have suffered some form of adversity), working with over 2,000 employer partners to date across 10 countries and 26 professions.

Generation successfully launched the first UK programmes in March 2019, following 18 months of planning. This included a healthcare programme developed in collaboration with the NHS, and a Cloud Operations programme developed in collaboration with Amazon Web Services (AWS). Following successful pilots, both programmes are now being scaled up, and we are expanding across London, Manchester, Birmingham, and Dublin.

ABOUT THE ROLE

We are looking for someone to launch Generation's programmes in Manchester. This is a very entrepreneurial role - you'll initially be quite hands-on in planning and delivering the first programmes, and sourcing and selecting the right students and employers. Over time you'll be building out a team, managing partnerships (local government, corporate partners etc), securing funding, and growing the volume and selection of programmes.

This is an exciting opportunity for someone who relishes the challenge of working autonomously to build a scalable, high-impact initiative in their local area.

RESPONSIBILITIES

There are three main areas of responsibility:

1. Business Development

• Develop a pipeline of likely employers through direct outreach and effective sales processes, as well as leveraging partner networks to engage employers at wider scale.
• Work with employers to secure their commitment to recruit graduates from Generation programmes, and managing commercials on a ‘fee per hire’ basis.
• Manage Generation’s existing relationships with major providers, and develop new relationships with local partners, CSR groups and authorities who can provide the following types of support : attracting youth to Generation programmes, providing training / work space, engaging quality instructors and mentors, providing funding for the expansion and growth of Generation in your region.
• Develop funding proposals / applications to support the securing of future funding.
• Implement a range of marketing initiatives that will build awareness of the programmes. Design and implement marketing collateral, pricing and processes to support these initiatives.
• Ensure your region has the support and funding to grow the volume of programmes in future years.

2. Programme Delivery & Team Management

• Oversee all planning of programmes in your region. Over time this may include : determining the right programmes to run, identifying elements that need to be customised for your region, scheduling of programmes / classes, ensuring there is sufficient support in place, implementing mechanisms to track and analyse data.
• Ensure the successful delivery of all programmes in your region, meeting targets related to : filling classrooms with target groups, course completion rates, job placement rates, improvements in students’ financial and personal wellbeing (in line with our charitable mission).
• Identify the resources needed to achieve Generation’s goals, ensuring they are aligned with your funding targets. Successfully recruit and manage these resources, taking responsibility for their engagement and development.
• Remain connected with wider Generation teams, sharing progress, leveraging services and resources, and ensuring your region’s programmes are aligned to other regions.
• Equally, remain connected with partners supporting programme delivery, ensuring they experience value, deliver quality, and can scale alongside Generation.

3. Contribute to the wider success and growth of Generation in the UK & globally

• Work closely with Generation UK and global colleagues to feed in learnings and share best practices.
• Facilitate roll-out of new initiatives from the global or UK team to your region.
• Work closely with Generation leadership to identify and develop new opportunities, plus help to shape and grow the UK and Global organisations.
• Support the design and development of Generation UK’s playbook, ensuring there is a consistent approach to business development, programme delivery, and team management.

BENEFITS

At Generation, we're changing the lives of many young adults, and that in itself gets us out of bed! Here are a few other benefits you'll experience working with the UK team:

• Work alongside some of the best minds to tackle one of the most pressing issues of our time—youth unemployment.
• Opportunity to make your mark - you'll have a lot of autonomy to bring the Generation blueprint to life in a way that makes sense for your region.
• Opportunity to get involved with a range of activities and projects - we're a small team so there's lots of opportunities to get involved!
• Flexible working - we try and accommodate everyone's preferred working pattern / preferences.

Job Title: Marketing Manager

Contract: Perm

Hours: Full time- 35 hours a week

Location:       Any Trust Office in England

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

This exciting marketing manager role will play a key part in supporting the delivery of one of the largest initiatives in our history.
As part of our mission to work with one million young people over the next 10 years, we will support 10,000 young people into health and social care careers over the next 4 years. Our new marketing manager will lead the marketing planning and tactical implementation to achieve this.

You will join our team to work on this ground-breaking project that will see The Prince’s Trust work in partnership with health and social care organisations across England to be part of solving the health and social care workforce challenges, and encourage young people to start a valuable career in the health/care sector.

To learn more about the role please visit our website

The Prince’s Trust is committed to safeguarding, protecting and promoting the welfare of the children and young people we work with. Successful applicants to roles at The Prince’s Trust will be subject to criminal vetting checks, and where necessary for the role, a check at an enhanced level will be required.

To apply for this vacancy please complete the online application.  To help you with the supporting statement section, you may want to visit our website to download a copy of the Prince’s Trust Behavioural Framework.

A NOTE FOR RECRUITMENT AGENCIES

We prefer to hire people directly, but we do have a preferred supplier list for when we'd like a helping hand. We'll be in touch if we need you.

About Us

The Vegetarian Society inspires, educates and enables people to be vegetarian. We work with meat eaters, vegetarians and vegans to help everyone find out how great veggie food is and how it is kind to your health, to the planet and to animals.

As part of our support for vegetarian food and the vegetarian lifestyle, we have a cookery school offering a range of unique veggie and vegan cookery experiences. We are currently seeking an Assistant Cookery School Manager to join us.

The Benefits

• Salary starting at £21,589
• 33 days’ holiday (including Bank Holidays and Christmas closure)
• Pension scheme
• The chance to make your mark with our forward thinking organisation

This is an excellent opportunity for an experienced catering and customer service professional to advance their career into the charity sector and make a real difference to the face of vegetarianism.

You’ll be provided with ongoing training and development to ensure you reach your full potential and the support to become a vital asset within our organisation.

What’s more, you’ll be working with a number of talented and highly knowledgeable individuals with years of experience in teaching, nutrition and the catering industry.

The Role

As the Assistant Cookery School Manager, you will help ensure the cookery school runs smoothly and efficiently and offers excellent customer satisfaction.

Your role will also involve:

• Ordering food, looking after storerooms and stock rotation and completing paperwork.

• Clerical and administrative tasks within the school around bookings, customer service, organisation and hygiene standards.
• Making sure the premises and equipment are kept to the highest standards of cleanliness and are tidy and well presented.
• Working with the Head of the Cookery School to schedule and book courses, tutors and catering assistants
• Representing the Vegetarian Society and the cookery school at public events and across media platforms alongside tutors and the manager.
• Researching and keeping up to date with food trends, styles and products in catering and home cooking
• Ensuring staff, customers and visitors adhere to health and safety policies

There is scope within the role for the right candidate to taking on more responsibility and progress to training for either teaching cookery classes or doing media and making recipe videos.

About You

To be considered as the Assistant Cookery School Manager, you will need:

• Experience of working in a catering environment
• Previous customer service experience
• Excellent organisation skills
• Great people skills

Whilst not essential, previous experience of managing staff and training or teaching groups of people would be beneficial to your application.

This is a full time role, working 35 hours per week, including evenings and weekends.

To apply for this post please send a covering letter detailing how you meet the criteria set out in the job description and person specification along with your CV.

The closing date for applications is 5pm Sunday 1 December 2019.

You must be available for interview on Monday 9 December.

Please include a cover letter with your application

Working as part of a small team, the Bridge 5 Mill Assistant Events and Building Manager will work across all aspects of our work in the building including; reception, events, office and building management. They will provide great customer service to our office tenants, conference and event customers, and all other building users. They will also assist and deputise for the Building Manager in the running of the building when needed.

A key objective of the post is to contribute to the smooth running and development of Bridge 5 Mill as a hub and venue for organisations and groups working towards a sustainable and equitable future for people and planet.

ROLES AND RESPONSIBILITIES

RECEPTION

To provide a friendly and professional reception service at Bridge 5 Mil by;

• Creating a welcoming atmosphere for all guests and tenants and providing great customer service to all building users.

• Taking responsibility for reception according to agreed rotas and procedures when required

• Helping guests, tenants and building users with their enquiries in a professional manner

• Ensuring all tenants, guests and building users comply with agreed procedures and policies

• Managing incoming calls and email enquiries and responding or redirecting as appropriate

• Taking delivery of mail and parcels and ensuring they are directed to the addressee

• Ensuring a clean and tidy workspace

• Supervising the receipt of payments from occasional customers and tenants

• Understand the importance of data protection and maintain standards of best practice in this area.

EVENTS

To Assist the Building Manager and team at Bridge 5 Mill in running events in the building by;

• Responding to all event and room hire enquires (web, email, telephone and walk-ins) in a timely and professional manner

• Drawing up tailored quotes to event requirements as received

• Updating the booking system in a timely manner and ensuring all enquiries, bookings and cancellations are recorded correctly in the online booking system and supporting documents

• Giving prospective event organisers guided tours of the building and advising on set-up and equipment available. Promoting the use of Bridge 5 Mill and doing their best to secure the hire booking

• Explaining our sustainable policies and how they relate to events to all event hire customers

• Liaising with event organisers on their requirements prior to date of their event and sending and receiving relevant documentation prior to the event including; room booking form, health and safety & risk assessment documents, travel and parking information, event hire Terms & Conditions.

• Supervising the running of events on the day and ensuring a smooth, efficient and successful event for organisers and attendees

• Preparing the room; ensuring rooms are correctly set out, clean, tidy and looking their best. At the end of the bookings, clear, tidy the room, put equipment away and where necessary set up for the next booking.

• Ordering and setting up outside catering and in-house refreshments to ensure they are presented tidily and attractively

• Setting up any IT equipment required, and checking that it properly functions before room users arrive. Showing room users how to use the equipment, and supporting them appropriately.

• Ensuring appropriate behaviour whilst in the building and its grounds, inform the Building Manager if you feel inappropriate behaviour is taking place or Bridge 5 Mill policies are being contravened.

MARKETING

To support the Building Manager and Marketing Assistant with marketing and publicity and the promotion of Bridge 5 Mill across social media, including; Facebook, Twitter, Linked In and Instagram (and other platforms that may be suitable in the future) by:

• Generating content (photos, text and video) for use in publicity material and on social media

• Ensuring the content of Bridge 5 Mill marketing and publicity and social media activity promotes Bridge 5 Mill as a unique, professional and inspiring events and office venue

• Ensuring all content is in line with Bridge 5 Mill and Fairfield Environment Trust policies (including; FET aims and objectives and Bridge 5 Mill equalities and sustainable procurement policies)

• Distributing publicity, posters and flyers for Bridge 5 Mill and organised or co-promoted events

• Working with hire customers of Bridge 5 Mill, tenants, partner organisations and individuals to promote their events and projects across social media, where agreed and appropriate and in support of the aims and objectives of Bridge 5 Mill (in conjunction with the Social Media Manager)

• Circulating and liking/re-tweeting/sharing other like-minded organisations events and news items where they support the aims and objectives of Bridge 5 Mill

OPERATIONS

To Assist the Building Manager in the day-to-day running of Bridge 5 Mill by:

• Bringing any questions or problems from tenants and other users to the notice of the Building Manager in a timely manner

• Dealing with these where appropriate and possible

• Working in a manner that ensures policies and procedures of Bridge 5 Mill and the Fairfield Environment Trust are implemented

• Ensuring the safety and comfort of tenants and other users at all times while in the building and garden

• Working to ensure that the income from tenants and occasional hirers is maximised

• Opening and closing the building according to agreed rotas and security procedures

• Use of security equipment to carry out all security procedures when required (including; opening and closing the building and setting alarms)

• Assisting with the timely upkeep of record keeping and other admin tasks including; general office admin, filing, dealing with mail, maintaining in-house data bases (such as; event enquiries, visitor statistics, feedback responses) and producing information signs for the building.)

• Performing day-to-day tasks when needed to keep the building clean and tidy and functioning well

• Taking responsibility for the ordering of equipment and consumables where directed by the building manager; for example ordering for the tenants tuck shop stock and for event refreshments

• Liaising with external suppliers and contractors in the absence of the Building Manager

• Supervising the regular and occasional cleaning of Bridge 5 Mill and its facilities when required

• Overseeing the collection of recycling and waste.

• Fire Marshall cover: use of emergency equipment and to carry out emergency procedures when required (training from a recognised provider will be provided)

• Emergency First Aid cover (First Aid training from a recognised provider will be provided)

• To deputise for the Building Manager on their days off and annual leave.

• Ensuring that the building complies to Health and Safety legislation when Building Manager is not on site.

• Bridge 5 Mill staff are required to undertake work outside their current role description as necessary to meet organisational needs.

• At times the holder of this role will work alone in line with our lone worker policy.

PERSON SPECIFICATION:

• Friendly and outgoing

• Able to use own initiative, think under pressure and react to situations in a calm and professional manner

• Excellent organisational skills

• Ability to manage a number of different tasks simultaneously

• Good prioritisation skills and be flexible enough to adapt when plans and requirements change

• Excellent phone manner

• Excellent people skills

• Excellent customer service skills

• Literate and numerate

• Excellent problem solving skills

• Good time management skills

• Good communications skills - written and verbal

• ICT and social media skills

• Confidence in decision-making

• Good leadership skills

• An ability to work to tight deadlines and within constraints

• Self-motivated and ability to work under own initiative

• A good team-playing mentality

• Can use Microsoft office; word, excel, outlook and PowerPoint.

• Part of this role will involve setting up rooms for events so it is essential that the candidate is able to lift furniture

• An understanding of, and interest in, sustainability and how this may influence how we manage the building is desired but not essential as on-the-job training will be given.

TERMS

Standard hours are 28.5 hours a week over three days.

Plus overtime covering staff leave and up to 15 weekend days covering events throughout the year.  

Normal working days are expected to be Wednesday, Thursday and Friday but this may be subject to change occasionally due to the demands of the building with some overtime possible during busy events periods.

Fixed term contract for one year.

25 days holiday + Bank Holidays (pro rata)

You will be enrolled into the organisations pension scheme.

This position is line managed by, and reports to, the Bridge 5 Mill Manager.

A performance appraisal will be conducted every three months.

Three month probationary period

£17, 550 - £19,305 (pro rata 28.5 hours a week, based on the Living Wage)

SUMMARY

Bridge 5 Mill is looking for an Assistant Manager: Building and Events

Bridge 5 Mill is Greater Manchester's leading sustainability venue and is home to groups, events and ideas making our great city region greener, healthier & more equitable. Over the past three years we have grown into a thriving office and events venue, all our offices are let and our conference and meeting room bookings are strong.

Due to this success we are looking for someone to add to the current team who can take on a new wide-ranging role with a number of responsibilities that will cover all aspects of our work including; conference and event hire and building and office management. You will also deputise for the Building Manager when needed.

This is a part time role of 28.5 hours a week basic over three days, plus the potential of up to 15 weekend days throughout the year to be worked as overtime, with

Would you like to be part of transforming mental wellbeing in Greater Manchester?  Mind in Greater Manchester are recruiting a pro-active, energetic and dedicated Network Development Lead to lead on the creation of a network of Voluntary, Community and Social Enterprise (VCSE) partner organisations committed to improving mental wellbeing across the whole of Greater Manchester.  If you have experience of building relationships with key stakeholders and have successfully persuaded diverse organisations to commit to a programme, project, scheme, vision or strategy – and kept them on track – we would love to hear from you.

Objectives

You will engage partner organisations in the VCSE sector to commit to staff being trained to deliver ‘Connect 5’ – a workforce development programme that empowers individuals to improve and sustain mental wellbeing, both in themselves and in others. These trainers will then cascade the training to colleagues, service users and members of the public. They will be supported by a community of practice aimed at developing knowledge, skills and best practice, and ensuring high quality, consistent training that is safe, effective and genuinely transformative. First-class digital resources will further support this work.

Mind in Greater Manchester, in partnership with The Big Life Company, have been commission to create the ‘Greater Manchester Connect 5 Hub’ to deliver this vision.

Connect 5

Connect 5 is a well-established prevention toolkit that promotes psychological awareness, knowledge and understanding. It teaches the development of skills, which empower people to take pro-active steps to build mental health resilience for themselves and others. The programme will be disseminated more widely than anywhere it has previously been attempted, in an effort to reform and enhance normal ways of working and embed the GM-Connect 5 principles across the whole Public Service and Voluntary Community Social Enterprise (VCSE) system and the communities they serve.

The Lead Engagement Worker will be responsible for driving the adoption of the Connect 5 model within the VCSE sector in Greater Manchester while ensuring inclusivity across geographies, sectors and communities of identity. The Lead Engagement Worker will be responsible for making sure partner organisations remain active participants in the project.

Can you win commitment and maintain energy within a diverse network of partner organisations?

We would like to work with someone who shares in our vision and will really invest in turning it into a reality. You will have a passion for enabling individuals improve and sustain their mental wellbeing, whilst tackling the stigma and discrimination surrounding mental health.

This role includes all aspects of stakeholder engagement:

• Horizon scanning for partner organisations;

• Strategic planning and implementation;

• Networking, relationship building with key stakeholders;

• Involving, engaging and motivating individuals and organisations;

• Attending meetings and events;

• Following up/re-engaging organisations.

Who we are:

We are a flexible and fast-moving charity delivering mental health services across part of Greater Manchester. Our aim is to continue to provide the best quality local mental health services in prevention, early intervention and primary care; alongside empowering individuals and our communities to live well. We offer various services across the community and to individuals aiming to improve wellbeing and raise awareness around the importance of mental health support.

Why choose Tameside, Oldham and Glossop Mind?

1. We offer a dynamic, stimulating environment that embraces change and is open to new ways of working.

2. We provide a real opportunity to influence meaningful change within our society and for you to contribute your expertise to this process.

3. We maintain a strong commitment to ethical standards of working within a socially inclusive environment.

4. We offer ongoing training and development to all staff and volunteers, enabling you to gain qualifications and expertise in mental health and therapeutic interventions.

5. We offer a degree of flexibility around working hours, balancing work and personal commitments.

6. Other benefits include 25 days annual leave plus public holidays, a 5% pension contribution and a discount in our café.

Mind in Greater Manchester is a partnership of five local mind associations: Tameside, Oldham and Glossop Mind, Manchester Mind, Mind in Salford, Rochdale and District Mind and Stockport and District Mind. By working together, we can achieve better mental health for everyone in Greater Manchester.

Ready to apply? We’d love to hear from you.

The closing date for applications is midnight on Sunday 8th December 2019.  However, the vacancy may close earlier if enough applications are received. 

Job Opportunity for a Part-time Appointments Administrator

An exciting opportunity has arisen to join our award winning team as a part-time Appointments Administrator. This will be based at our office in Stockport town centre.

We are looking for someone with an excellent telephone manner and interpersonal skills, a flexible approach, and good IT skills.  More important is a can-do attitude and a commitment to making the appointments service for clients the best there is.

We prefer that you have an understanding of the voluntary sector through voluntary or paid work, but this is not essential as we will provide thorough training and induction.

Beacon Counselling is a registered charity and exists to improve the lives of people experiencing mental and emotional distress. To achieve this Beacon provides counselling across the borough of Stockport and beyond.

Beacon Counselling is committed to safeguarding all individuals accessing our service, as a member of the BACP we are duty bound to adhere to safeguarding standards. This forms a crucial element of our work and all staff will receive guidance on the ways it will affect them in their role.