Operational change manager jobs
BENEFITS
- Flexible working arrangements
 - 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
 - Strong commitment to professional development with a dedicated training budget
 - Annual performance and pay progression reviews
 - Up to 5% pension contribution
 - Scope to take real ownership in a fast-growing charity
 - Cycle to work scheme
 - Employee Assistance Programme offering free therapy
 - Work phone and laptop
 - A supportive and inclusive culture with regular team social events
 
Settle is committed to increasing the representation of lived experience of the care system in our team. For this reason, care-experienced applicants who meet the essential criteria below are particularly encouraged to apply, and will be guaranteed an interview. Please refer to the final page of the job description to understand what we mean by the term ‘care-experienced’.
We’re looking to grow our delivery team with a brand new role that is responsible for processing the referrals we receive for the Settle Programme as well as holding assessment meetings as and when necessary. The successful candidate will also be a Senior Settle Coach holding a reduced caseload and using their frontline skills to work one-to-one with care-experienced young people across London.
For this role, we anticipate that you will spend 50-60% of your time processing and responding to referrals, including taking further steps to assess the needs of the young person who has been referred. To do this you’ll work closely with our Programme Management team, Business Development team and referral partners to ensure that we have all the necessary information to deal safely and appropriately with referrals. As this is a new role to the organisation, there will be scope to shape and influence the way this work is managed alongside your manager and our Chief Operating Officer.
We then anticipate you will spend the remaining 40-50% of your time as a Senior Settle Coach, working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll work closely with our partners to ensure the smooth delivery of our contracts and with the Programme Management team and Senior Partnerships Manager to support reporting on outcomes and regular partnership meetings.
You will report into a manager within the Programme Management team.
Candidates with experience of assessing and managing risk are encouraged to apply. Essential requirements include the ability to hold multiple perspectives alongside each other, ability to approach risk and need from a curious perspective, comfort and ability to escalate concerns as well as strong people skills. It is essential that the candidate has at least 2 years of frontline experience to fulfil the Senior Settle Coach requirements.
We are advertising this role on a hybrid basis; with travel into the office one or two days a week and travelling to deliver sessions across London for some of the rest of the week.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
                    The client requests no contact from agencies or media sales.
Churches Conservation Trust (CCT) is the national charity caring for historic churches at risk. As the operator of the third largest heritage estate in charitable ownership in the UK, our 356 historic churches include examples of irreplaceable architecture, archaeology and art from 1,000 years of English history.
CCT has an international award-winning reputation in heritage conservation and regeneration. All churches in our care are listed, mostly Grade I and II*, and some are Scheduled Ancient Monuments.
Without our care, these buildings might have disappeared entirely. Instead, they are enjoyed as social, tourism, educational and cultural resources, kept open, in use, and living once again in the heart of their communities.
Overall job purpose
The National Office Administrator will support the organisation from our National Office. They will provide key administrative support to central teams, including:
· Communications
· Conservation
· Fundraising & Membership
· Finance
· Human Resources
· Information Governance & ICT
This support will enable teams to undertake their tasks effectively, efficiently, and promote quality experience for our supporters. The post-holder will develop relationships across CCT in supporting teams, maintaining a proactive, dynamic workplan in support of central operational requirements and national initiatives.
They will be the primary point of contact for the National Office, coordinating the day-to-day running of the office and meeting spaces. The post holder will have responsibility for all office related administration and associated project work.
We have recently published our TRUST values, which outline the behaviours and expectations that act as our foundations at CCT. We have attached the pack, outlining each value, which we will also be using as part of our shortlisting and interview process to find the right candidates that align with our values.
If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.
The closing date for receipt of applications is 10am on Friday 28th November 2025.
The interviews will take place in Northampton on Wednesday 10th December 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.
Please note: As part of our recruitment process, we undertake candidate psychometric testing, you will receive an email following your application submission asking you to complete a series of activities.
All successful applicants will be subject to a basic DBS, references and right to work checks.
We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.
If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provided.
The client requests no contact from agencies or media sales.
PCS is seeking a motivated and experienced individual to join our Member Response team as Team Leader. This is an exciting opportunity to play a key role in supporting the growth and success of the union by leading a dynamic team handling queries and calls. This post is based in PCS Birmingham with hybrid working arrangements. This role offers the chance to make a meaningful impact in our union.
Salary and Location
- Band 3, Regional Spine points 37-33
 - Starting salary: £39,403 p.a. rising to £43,715 p.a. in annual increments
 - PCS Birmingham
 
Successful candidates for the post of Member Response Team Leader will be able to demonstrate:
- Experience leading teams or supervising staff
 - Working in a customer-focused organisation or service
 - A strong understanding of GDPR
 - Experience using CRM platforms such as Salesforce
 
The main duties of the Member Response Team Leader role include:
- Managing a team of Member Response Team Administrators
 - Day-to-day operations of the team
 - Ensuring workflows are managed efficiently and service level agreements are consistently met
 
With an ability to foster a positive and collaborative working environment both remotely and in person, the Member Response Team Leader will be expected to provide clear direction, conduct appraisals, and support the professional development of their team. Strong leadership skills, a proactive approach to problem-solving, and the ability to motivate and engage staff are essential.
The role of Member Response Team Leader offers hybrid working with flexibility to work from home outside of peak periods. Due to key operational and democratic activities, the Member Response Team Leader will be required to attend the office daily from February to April each year and additional periods throughout the year. Outside of this period, hybrid flexibility will apply in line with team needs and organisational policy.
Closing date: at 12 midday on Thursday 20 November 2025
Interviews will be held by Zoom: Thursday 4 December 2025
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
 - childcare and family support
 - generous maternity/paternity leave
 - 32 days leave and Christmas closure
 - pension scheme
 - employee assistance programme
 
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
- CVs will not be accepted. Please see the job description/person specification and follow the application process.
 - PCS is working towards equal opportunities and is positive about disabled people.
 - All posts can be considered on a full-time, part-time or job share basis.
 
Please view our guidance for applicants.
JOB DESCRIPTION: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Grade: Band 3, Region
Salary:
Regional Spine points 37-33
Regional Starting salary £39,403 p.a. rising to £43,715 p.a.
Location: PCS Birmingham
Purpose of the job:
To assist in maximising the potential for union growth, development and success through managing, co-ordinating and supporting the work of the Member Response Team, in line with PCS policy and our ethos as an organising union.
Responsible to: Member Response Team Manager
Responsible for: Member Response Administrators
Contacts
External:
PCS Union Representatives, Members, Government Departments, Employees of other trade unions, Suppliers, TUC, Employers, legal and other professional advisors, other external contacts
Internal:
PCS staff and officials, Bargaining Units, Membership and Balloting, and other internal departments
Main duties and responsibilities
1. People Management
- Day-to-day management of staff and workflow
 - Manage work allocation, future planning and support for team/line manager
 - Through the appraisal system, identify training and development needs, train or organise training for staff
 - Undertake induction programmes, 1 to 1s and appraisals with staff as appropriate
 - Apply the staff conduct policies e.g. discipline, grievance, capability, dignity at work and IT security policies as and when required
 - Check work standards and maintain consistent quality of delegated tasks
 - Proactively promote diversity including equality in line with the wider PCS approach
 - Continuously improve effectiveness and efficiency of the administrative team
 - Ensure health, safety and welfare of team members
 
2. Systems Management
- Develop and make best use of relevant systems e.g. office, IT, finance, etc.
 - Attend relevant training and ensure staff are appropriately trained on system changes and developments
 - Regularly reviewing existing systems, and ensure consistency and organisational best practice is followed
 - Equality-proof and check that the design and operation of any new systems are in line with wider PCS policy, e.g. health and safety, and IT security policies, and make recommendations to senior officers as appropriate where new systems are designed that could be applicable to the wider union
 - Implement an ongoing development and monitoring process for systems including managing resources, gathering, monitoring, collating and reconciling information, checking allocations, preparing reports, highlighting budget over and under spends
 - Set up statistical systems to produce reports and analyse information i.e. membership reports, personal cases management system, equality statistics
 - Organise and allocate work, deal with queries and correspondence, research information, produce briefs, documents and responses
 - Ensure the membership system e.g. Salesforce is used to maintain up-to-date data
 - Contract management work including scoping suppliers, drawing up tendering documents and recommendations, provide reports to bodies and committees
 
3. Team Working
- Proactively promote team working
 - Initiate, organise, lead and participate in team meetings as appropriate
 - Maintain high levels of confidentiality of sensitive issues at all times
 - Provide assistance to team members
 
4. Office Coordination / Project Management
- Plan ahead and prioritise the teams work
 - Share best practice with colleagues across the organisation
 - Manage the physical work environment e.g. undertake risk assessments, coordinate office resources, review office layout in line with facilities systems, work with department head / SNO to deploy non-staff resources (e.g. office furniture and equipment) in the most effective manner
 - Prepare for, attend and record meetings and events and take follow up action
 - Liaise with senior officials both within PCS and external organisations e.g. trade unions, government departments and agencies
 - Handle projects as directed by the line manager
 - Deal with complex queries, issues, arising from staff or via correspondence from members
 - Draft complex correspondence, briefs, reports as appropriate
 
5. Meeting, Conference, Election, Ballot, Events Arrangements
- Organise, co-ordinate and supervise arrangements for meetings, elections, conferences, seminars and other external and internal events
 - Develop appropriate systems and support for events, conferences, elections, meetings, ballots, etc. e.g. ensuring computer and internet services are available, determine schedule for printing materials, and encourage participation
 - Agree and manage timetables, processes and procedures
 - Attend and contribute to events as appropriate
 - Ensure compliance with rules and legal requirements, including equality issues, seeking guidance where appropriate
 
6. Union Organising and Campaigning (where appropriate)
- Co-ordinate and assist in the delivery of union organising activity at PCS members workplaces in support of and alongside the relevant PCS Officers
 - Prepare, plan, and co-ordinate team(s) support for scheduled union organising and campaigning activity
 - Maintain direct contact with PCS members within their workplace(s)/branches as required
 - Co-ordinate and delegate union organising and campaigning support work/activity to direct staff team as required
 
7. General
- At all times implement and promote the PCS's Equal Opportunities Policy adhering to the PCS Values
 - Take due and reasonable care of self and others in respect of Health & Safety at Work
 - Participate in appraisal, training and development systems
 - In all work activities, comply with data protection legislation and PCSs requirements for the protection of personal information and the privacy of individuals
 - Act in a manner that enhances the work of the PCS and its overall public image
 - Such other duties that may reasonably be required and which are within the level of the responsibility of this post
 - Willing to work outside normal office hours and location subject to personal circumstances, and advanced notice
 
Person Specification: MEMBER RESPONSE TEAM LEADER
Ref: 1125
Date: November 2025
Location: PCS Birmingham
ESSENTIAL FACTORS
EXPERIENCE
- Working in a customer-focused organisation or service
 - People management including induction, work allocation, appraisal and conduct
 - Efficient set up and management of office systems, procedures and databases
 - Draft and deal with complex correspondence and issues
 - Events management, organisation and co-ordination
 - Attend meetings, produce accurate records/notes of actions, follow up as appropriate
 
TRAINING (including continuous professional development)
- Evidence of ongoing training and continuing professional development
 - Commitment to undertake job-related training
 - Commitment to participation in appraisal and development review process
 - Commitment to staff development
 
KNOWLEDGE
- Impact and use of digital and IT applications, including Microsoft Office and Salesforce
 - Knowledge and understanding of trade unions and work of the public sector
 - Project management/project activity
 - Understanding of the application of GDPR
 
SKILLS
- Ability to communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences
 - Ability to identify, research, analyse and present evidence, including statistics
 - Ability to manage team to ensure efficient running of the work of the department/unit
 - Ability to identify and set priorities
 - Deal with confidential and sensitive information
 - Operational decision making (within defined parameters)
 
OTHER
- Commitment to the application of Equal Opportunities policies and practices at work
 - Understanding of own role in maintaining legal compliances within PCS (e.g. data protection; health and safety)
 - Flexible approach to work and willing to work outside of normal office hours and location on occasions
 
Job Title: Director
Organisation: Props Charity (associated with the Bristol Charities Group)
Location:                     Bristol
Based;The Vassall Centre, Gill Avenue, Fishponds, Bristol, BS16 2QQ
Reports to: Props Board of Trustees with management report to Bristol Charities CEO
Works closely with:    Bristol Charities Executive Team
Team Size: Approx. 75  staff
Salary:£60-65k per annum
Hours:37.5 hour per week
Annual Leave: 31 days including bank holidays
Interview Dates: 27th and 28th November 2025
About Props Charity: Props Charity is a unique and much loved charity dedicated to developing work and social skills for adults with learning disabilities, creating employment pathways, and fostering a supportive and inclusive community. Our mission is to empower individuals through creative and practical work experiences, enhancing their quality of life and promoting independence. With a fantastic legacy to build on, we have reached an exciting stage in our development and we are currently going through a process to become a part of the Bristol Charities Group to support our ambitions to scale up our operations, grow our reach, and enhance our impact.
Role Purpose
We are now looking for an enterprising and ambitious Director to lead the charity into a new chapter. This is an exciting opportunity for an exceptional leader to shape the future of a dynamic and values-driven charity, building on strong foundations while unlocking new potential for growth, innovation, and impact. The Director will provide strategic leadership and operational oversight for Props Charity, ensuring the delivery of high-quality services and sustainable social enterprises. The role involves managing a diverse team, overseeing enterprise, training, creative and sports projects, and working in close partnership with Bristol Charities to align with broader organisational goals. The Director will secure the viability and sustainability of current operations whilst exploring future opportunities for growth in trainee numbers, scaling up social enterprises, and bringing forward Business Plans for new ventures.
The client requests no contact from agencies or media sales.
Want to help get tails wagging again? We are looking for someone who can assess, design and implement behavioural rehabilitation for our dogs joining us in our centres.
As Behaviour Officer, you'll take the lead, figuratively and literally, when it comes to the assessments of our dogs and their training programmes. You'll play a key role in supporting adopters, during the adoption process and after rehoming, to ensure that every dog has the best possible chance of successfully settling into their new life.
What does this role do?
As a Behaviour Officer you’ll:
- assess the behaviour of dogs, before they enter the centre and during their stay, to identify potential behaviour needs, as per Dogs Trust Standard Operating Procedures.
 - design and implement Behaviour Modification Programmes and training plans to enhance each dog’s chances of rehoming, in support of the centre’s priorities based on individual dog welfare and requirements.
 - oversee and support the implementation of training and behaviour plans by colleagues. Work with other departments to modify and seek guidance.
 - monitor the progress of individual training and rehabilitation programmes and maintain detailed records of the progress of each dog. Provide professional training, support and assessment colleagues.
 
Could this be you?
To be successful in this role, you'll have a thorough knowledge of dog behaviour and welfare, including understanding the principles underlying learning and the ability to write training and behaviour programs. You'll also have achieved ATBC competence at Animal Trainer level and have achieved specific competences from the Behaviour Technician standard. You'll have excellent communication skills with the ability to handle delicate situations sensitively and professionally and have the ability to and experience in handling difficult dogs. But above all, you'll be passionate and committed to the work of Dogs Trust.
A full, manual driving licence is also essential, as driving will be a part of the role.
What does this team do?
Our rehoming centres house thousands of dogs each year until they are able to find a loving new home, and the success of our centres wouldn't be possible without our dedicated team of staff and volunteers; there is a real family-community within each of our centres. Come rain or shine, our team are out in all weathers to make sure the dogs have the best possible life. Dealing with thousands of visitors each month, our rehoming centres are the face of Dogs Trust and we pride ourselves on our staff providing the very best in customer service.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
The client requests no contact from agencies or media sales.
Head of Finance & Operations
We are looking for a Head of Finance & Operations to join our growing team in this flexible, remote working role (4 days per week).
This is an exciting opportunity to play a key leadership role within an organisation that is transforming environmental philanthropy across the UK.
Position: Head of Finance & Operations
Location: Remote (occasional travel to London and other UK locations)
Salary: £60,000 per annum, pro rata
Hours: 4 days a week (flexible working considered for the right candidate)
Contract: Permanent
 
Closing Date: 11:59pm on Sunday 23rd November 2025
The Role
As Head of Finance & Operations, you will play a pivotal role in leading EFN’s financial, operational, and HR functions, ensuring the organisation continues to thrive and deliver on its ambitious strategy.
Reporting to the Executive Director (ED), you will join the Leadership Team and work closely with the ED and Board of Trustees to ensure sound financial management, operational excellence, and a supportive, effective working culture.
You will:
- Lead on day-to-day financial management, including reporting, budgeting, forecasting, and audit processes
 - Oversee governance, compliance, and risk management across all areas of operations
 - Manage HR, IT, and systems to support our remote-working team
 - Drive continuous improvement in policies, processes, and internal systems (including Salesforce and Xero)
 - Provide strategic insight and deputise for the ED when required
 - Support staff development and wellbeing, ensuring a positive and inclusive organisational culture
 
This is a new role reflecting EFN’s recent growth and commitment to strengthening its operational foundations for long-term impact.
About You
We are seeking an experienced and strategic finance and operations leader who thrives in a collaborative, mission-driven environment.
You will have:
- Professional accounting qualification (ACA, ACCA, CIMA, or AAT)
 - At least 7 years’ experience in financial and operational management within the charity sector
 - Strong understanding of HR, IT, risk management, and governance in small teams
 - Proven experience managing budgets, audits, and charity accounts (Xero experience ideal)
 - Excellent project management and strategic planning skills
 - Strong interpersonal skills and the ability to lead and mentor others
 - A proactive, organised, and solutions-focused approach
 
Desirable:
- Knowledge of UK charity governance and reporting requirements
 - Experience working with philanthropists, funders, or in the environmental sector
 - Interest in climate and biodiversity issues
 
Benefits Include:
- 25 days’ annual leave plus bank holidays, pro rata
 - 7% employer pension contribution
 - Flexible working arrangements
 - Learning and development opportunities
 - Home working allowance, laptop, and IT support
 
About the Organisation
The Environmental Funders Network (EFN) is a UK-based charity dedicated to transforming environmental philanthropy. We work to increase the scale and effectiveness of environmental giving by supporting funders, sharing insight and research, and fostering collaboration across the sector.
EFN is a remote-working organisation with a UK-wide network of over 1,000 funders and 1,800 fundraisers, all committed to creating a thriving planet for future generations.
If you are passionate about supporting environmental impact through strategic finance and operational leadership, we would love to hear from you.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
For 140 years, the Forces Employment Charity has proudly supported Service leavers, veterans, and their families in building successful civilian careers. We provide veterans with life-long, life-changing support, jobs, and training opportunities, regardless of circumstances, rank, length of service, or reason for leaving.
By working for FEC, you will become part of a vibrant team living the charity’s values: Expert, Supportive, Passionate, Open and Honest, Resilient, and Collaborative.
Brief role description
Reporting to the Marketing Manager, the Digital Marketing Officer will be responsible for the day-to-day operational delivery of our website, email marketing, and digital assets. They will play a key role in user engagement, service promotion, and data-driven decision-making. They will manage and optimise our WordPress website and DotDigital email platform, ensuring all content aligns with brand and accessibility standards. The role will contribute to creative content development and campaign ideation, as well as tracking and reporting performance across channels to support the marketing manager with data-driven recommendations. This is a fixed term position for just about 2 years (end date to be confirmed at the offer stage)
Interested? Want to know more about the Charity? Check out our website.
Eager to know more about the role? Have a look at the Job Description attached
What’s in it for you? Check out our Benefits.
Have we convinced you to apply? If so, submit your CV and Covering Letter by Wednesday, 19 November 2025.
Got questions about the role? Get in touch with the People Team
Please note: Applications will be reviewed and interviews conducted throughout the duration of this advert; therefore, we may at any time bring the closing date forward. We encourage all interested applicants to apply as soon as possible. 
If you are an internal applicant, please ensure you have made The People Team aware before applying.
We are committed to equal opportunities and improving the working lives of our staff by fostering an inclusive, supportive environment where everyone, including those with disabilities, can thrive, develop, and achieve their full potential. We actively encourage applications from individuals with diverse backgrounds and ensure reasonable adjustments are made to support candidates with disabilities throughout the recruitment process.
We actively recruit citizens of all backgrounds, but the nature of our work in specific departments means that residency and security requirements can be more tightly defined than others. You will be asked about this throughout the recruitment process.
We provide life-changing support, jobs and training opportunities to Service leavers, veterans, reservists and their spouses, partners and Children


                    At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Children and Families Lead Manager to play a pivotal role in our Domestic Abuse Services across London.
At Hestia, we know that children are not just witnesses to domestic abuse they are survivors in their own right. We are looking for an experienced and passionate leader to join us as Children & Families Manager, shaping and driving the support we provide to children and their families across our domestic abuse refuges in London.
Sounds great, what will I be doing?
This is an opportunity to make a profound impact. You will lead on designing and delivering a transformative strategy for our children and families' services, ensuring that every child we support has the chance to feel safe, to recover, and to thrive. Working at both a strategic and operational level, you will bring together the voices of children, the expertise of our Children & Family Workers, and the knowledge of in house and external mental health specialists to deliver holistic, trauma informed support.
Your leadership will be central in strengthening outcomes for families, embedding best practice, and ensuring our services respond to complex safeguarding needs with confidence. You will also play a key role in supporting and developing our frontline teams, helping them to remain resilient and equipped to deliver life changing work. As deputy child safeguarding lead for the organisation, you will bring authority and assurance to our safeguarding culture, ensuring we meet the highest standards of care and protection
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
Here's what the team will be looking for
We are seeking a qualified social work professional with strong expertise in child safeguarding (Level 4). The ideal candidate will bring experience in child-focused practice, trauma and crisis response services, and proven leadership as a Safeguarding Lead. You will have a track record of effective multi-agency working, developing protocols and referral pathways, and delivering training to upskill teams. With in-depth knowledge of child and contextual safeguarding, childhood development and the impact of trauma, you will be skilled at working with children and families in a user-led, strengths-based way to achieve the best outcomes.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
 - Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
 
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



                    The Head of Services will oversee the effective delivery, performance, and quality assurance of some of our mental health services in Tower Hamlets, Newham, and Redbridge.
What you'll do:
- Lead and support Service Managers and Coordinators to deliver high-quality, client-centred services.
 - Drive continuous service improvement and foster collaboration across teams and partners.
 - Build and maintain strategic relationships with key stakeholders to enhance service delivery.
 - Act as a Designated Safeguarding Officer, providing expert guidance to ensure client safety and staff compliance.
 
See the job pack for full details.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job overview
The role will focus on growing the value of funding from large trusts and foundations globally, as well as from corporate foundations and institutional funders via consortium partnerships with larger conservation actors.
The role will oversee grant and contract management with existing organisational and institutional partnerships, as well as grow this portfolio through developing a robust pipeline of new opportunities, finding creative ways to secure visibility and first meetings, developing relationships, compelling funding applications and ensuring strong contract management oversight.
The role will lead a team of two, work collaboratively with fundraising colleagues based in the US and UK to secure visibility with and develop strong long-term partnerships with new Trusts and Foundations; and work closely with colleagues in Kenya to ensure strong project delivery and grant management. Responsibilities include:
- Lead the implementation of the Trusts & Foundations (T&Fs) programme with a particular focus on growing the portfolio of large T&Fs in the USA, UK and European markets;
 - Work with fundraising colleagues across priority markets and with communications colleagues, using innovative and proactive approaches to business development and relationship building to unlock visibility opportunities and develop relationships with new prospects; in order to develop and maintain a strong pipeline of high-value funding opportunities.
 - Continue to oversee the current ‘programme funding’ portfolio which includes existing institutional funding partnerships and corporate foundation relationships in Kenya, ensuring that ongoing and new opportunities where they exist are capitalised on.
 - Collaborate closely with and provide technical expertise to Ol Pejeta’s Project Implementation function in Kenya to develop and embed ‘programme funding’ systems, policies, processes, to ensure that the organisation works to the highest standards in grant management;
 - Oversee collaboration and co-working with Ol Pejeta’s Programme teams and other colleagues to ensure high quality project design content is translated into technical proposals and budgets for donors;
 - Work closely with Kenya’s implementation function to support strong project delivery and contract management.
 - As a Head of, actively contribute to team and department objectives through decision making and action on planning, budgeting, monitoring and reporting.
 
Key Activities
- Support the Chief Fundraising Officer with overall strategy development, implementation and adaptation;
 - Work closely with the Chief Fundraising Officer to ensure operational and budget planning, management and reporting of resources;
 - Oversee the T&F team’s operational planning processes, annual reporting and core performance monitoring;
 - Strategic coordination of multiple stakeholders in proposal development processes (programme experts, internal stakeholders, partners and donors);
 - Build strong relationships across all departments of the organisation and with existing and new partners;
 - Support the recruitment process/selection/appointment of fundraising staff across the department.
 
Strategic leadership delivery and management of Trusts and Foundations priority in the global fundraising strategy.
- Develop and implement tactics for T&Fs that support Ol Pejeta to meet its overall strategic objectives;
 - Ensure that the relevant parts of the Fundraising strategy, planning and practice is adaptive to both internal and external changes and that the team adopts innovative approaches to its work;
 - Effectively integrate T&F team objectives and outcomes into wider Ol Pejeta income targets and programme priorities.
 
Business development and management
- Proactively cultivate relationships with key prospects, donors and partners (with particular focus on US, UK and European markets);
 - Network both internally and externally to ensure relevant stakeholder participation and intelligence gathering in various fora;
 - Lead and coordinate proposal development, including budgeting, with programme teams and finance;
 - Collaborate with Ol Pejeta’s communications and marketing department to ensure communication activities appeal to donor interests, promote our partnerships and help to position Ol Pejeta as a partner of choice;
 - Research and share trends and intelligence on T&Fs, and develop relationships that strategically position the organisation to mobilise resources from new and existing donors.
 
Support effective grant & risk management and compliance
- Support the development and implementation of improved business policies to facilitate improved management of and accountability for T&F funding and other larger institutional partnerships;
 - Provide quality assurance and technical backstopping on reporting and general compliance, in line with organisational and donor requirements;
 - Guide the negotiation of strategic grants/contracts to ensure the organisation signs up to appropriate contractual requirements;
 - Advise on the interpretation and application of donor rules, regulations, processes and procedures;
 - Provide guidance and capacity building on grant cycle management to colleagues across the organisation.
 
People Management, Financial Management and Departmental contributions
- Provide inductions to staff across the organisation on T&Fs and institutional funding opportunity;
 - Build, motivate and effectively collaborate with teams remotely;
 - Conduct probationary reviews and annual performance management reviews for direct line management staff;
 - Support the Chief Fundraising Officer to have oversight of the team budget lines;
 - Work collaboratively with colleagues in the global fundraising team based in different geographical locations
 - Contribute to overall departmental processes and initiatives;
 - Act within the parameters set by the organisation on financial policies and procedures.
 
Capacity Building and Knowledge Management
- Ensure effective cross-functional collaboration to strengthen fundraising and grant management skills across the organisation;
 - Oversee the development and maintenance of information systems and tools for sharing donor policies and guidelines, funding opportunities and best practice across the organisation;
 - Keep pace with international developments and engage with other INGOs to keep abreast of opportunities and global trends in T&F fundraising.
 
Education, Language & Qualifications
- Bachelors or equivalent in a relevant field preferably Fundraising / International Development;
 - Excellent verbal and written communication with fluency in English;
 - Language skills in Swahili and German advantageous.
 
Essential Knowledge, skills and Experience
- Relevant experience working in an international NGO or philanthropy environment with diverse workforce;
 - Experience in Trusts & Foundation fundraising across international markets;
 - Demonstrated experience cultivating and managing relationships with trusts and foundation donors (or others) to secure six figure grants;
 - Substantial experience cultivating and managing donor and stakeholder relationships;
 - Exceptional interpersonal, influencing and negotiation skills with demonstrable proactivity in business development;
 - Strong technical proposal writing and budget skills;
 - Strong ability to manage staff and influence team members remotely;
 - Ability to manage and facilitate complex projects and processes;
 - Experience working on the African continent with a deep knowledge of conservation and community development;
 - Willingness to travel internationally as required;
 - Willingness to be on call for donor enquiries out of hours.
 
Desirable Knowledge, skills and Experience
- Tendering and project management experience;
 - Knowledge of conservation finance including the biodiversity credit market;
 - Personal network of contacts and relationships in T&Fs;
 - Experience in developing complex institutional funding bids;
 - Understanding of developments in alternative finance for conservation;
 
The client requests no contact from agencies or media sales.
About Planet Patrol
Our vision is a world where all beings can enjoy our waterways, free from pollution. We are a global community dedicated to placing people-powered environmental data at the heart of decision-making. Through our unique anywhere, anytime, anybody approach to citizen science, we gather critical evidence of water and litter pollution to drive solutions that protect both environmental and human health. Our data and citizen science methods have been featured in academic journals (Stanton, et al., 2022) and media investigations (Channel 4 and ITV), enhancing public and scientific knowledge of litter pollution.
About the role
As Director, you will oversee daily operations, including forecasting and budgeting for the entire organisation (currently c£300K per annum). As such, you will lead on developing a sustainable funding stream for our mission-driven work, ensuring we maintain a 6-month runway at all times. You will build and maintain strong external relationships to help grow and develop the organisation. The Director will provide leadership to a small, remote team (4 x PAYE) and create a happy, sustainable and productive work environment. Most importantly, the Director will ensure objectives are being met - both personal and organisational - to deliver impactful, positive change for our waterways in the UK, and abroad.
About you
The successful candidate will be a strong leader who excels at strategic thinking, with the natural ability to analyse situations and relationships to maximise impact and return on investment. They will have experience in line management, fundraising and financial management. We are seeking candidates who have experience in senior management in a non-profit setting, ideally within the environmental sector but not essential. Critically, you must thrive in a start-up environment and have a can-do attitude to problem solving. You’ll be one of only a handful of employees and a team of excellent freelancers, so being a team player is a must! This is a great opportunity to really shape the organisation and our impact, so if you like having agency and being innovative, Planet Patrol would be a great fit.
Your top qualities as a leader
- Ambitious
 - Collaborative
 - Agile
 - Resilient
 - Resourceful
 
Key Responsibilities
Funding Development + Stakeholder Relationships (40%):
- Significant responsibility for successful contractual negotiations and maintaining a healthy new funding pipeline. Secure six-to-seven figure funding opportunities to provide a sustainable revenue stream for 3+ years.
 - Strategic understanding and experience of competitive and fast changing charitable financial landscape.
 - Build and maintain strong partnerships with funders and other voluntary sector organisations.
 - Ensure we are suitably represented at appropriate meetings, events, conferences, management groups etc. and that issues that impact our work are raised appropriately.
 
Operational Leadership including Compliance + Budgetary Control (30%):
- Effective leadership driving business operations and strategic targets. Inspire teams to deliver high-quality programmes and foster a culture of creativity and innovation.
 - Draw up and monitor budgets, with support from the Founder and Team Leaders, and ensure effective management and use of all resources. Ensure maximum operational efficiency and maintain a six-month runway at all times.
 - Work collaboratively with the Founder and Team Leaders to build annual Business Plans and long term strategies for the organisation.
 - Ensure compliance across product / project delivery, finance, human resources, IT, legal, health and safety, customer services and facilities management. Ensure that all data is collated and managed in line with data protection requirements.
 - Maintain and develop effective human resource systems for the recruitment, management, support, training, and appraisal of staff and volunteers. Ensure systems are in place to monitor and evaluate the work.
 
Team + Performance Management (30%):
- Build high-performing, committed teams. This includes line managing, coaching, and supporting team members to create a positive, productive work environment.
 - Oversee the team to deliver comprehensive planning and reporting.
 - Set benchmarks, monitor performance, and develop a culture of continuous improvement.
 - Proactively manage the performance of Team Leaders by carrying out inductions, regular accountability meetings, supervisions, and probation reviews, while also setting clear work and development objectives.
 
Person Specification
The role is for up to 30 hours a week over 4 days - for the right person we would consider fewer hours. If you think you could do the role but do not meet all of the specification points below, we would still like to hear from you.
Essential Experience and Ability
- Senior management experience working within a small charity or Community Interest Company (CIC).
 - Track record of driving operational excellence, including organisational finances and resources.
 - Experience of line management, team development and performance management.
 - Experience of securing sustainable and diverse revenue streams; including multi-year, strategic deals worth six-and-seven figures.
 - Proactive approach to risk management and maintaining compliance.
 - Experience in a strategic role, including developing organisational strategy and/or developing and overseeing monitoring and evaluation frameworks.
 - Experience of working with a range of stakeholders and managing stakeholder relationships.
 - Ability to effectively prioritise, manage and oversee programmes of work across the organisation and lead through change.
 - Ability to work under own initiative, delegate where appropriate, prioritise work and meet strict deadlines.
 - Good general IT skills and appreciation of new platforms that can increase efficiency and effectiveness (Slack, Trello, Canva, Dext, Xero, HubSpot, SenseHR).
 - Broad understanding of GDPR and other essential legislation and organisational policies, including use of AI.
 - Passionate about the environment and the importance of citizen science.
 - A commitment to diversity, equality and inclusion.
 - Legal right to work in the UK without visa sponsorship.
 
What we offer
Planet Patrol values collaboration, innovation, and agility. That’s why we’re proud to be a 4-day week employer. We offer a flexible, remote working environment, paired with regular opportunities to connect as a team. We’re a vibrant, mission-driven non-profit that supports professional growth, alongside wellbeing. We offer a generous annual leave package, your birthdays off and encourage you to get out into nature whenever possible.
Application details
If you believe in the work we’re doing and think you could add something to it then we would love to hear from you.
Please submit your CV, LinkedIn profile and answers to the four questions listed on the application page. We are unable to process applications which are not complete.
Applications close midnight Sunday 23 November.
First stage interviews will be held virtually on Wednesday 26 November.
Second stage interviews will be held in person on Wednesday 3 December.
The client requests no contact from agencies or media sales.
The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.
They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.
The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.
The client requests no contact from agencies or media sales.
This is an important role, where the ideal candidate will be working closely with the Senior Finance Manager, encompasses a wide range of responsibilities. Within the financial accounts team the Senior Accounts Assistant will be responsible for ensuring the financial systems and processes are operating as designed and within agreed timelines.
With the Senior Finance Manager the Senior Accounts Assistant will allocate appropriate finance tasks between this role and the Senior Finance Technician. They will also oversee the outputs of the financial accounts team to ensure they are to an acceptable standard.
The ideal candidate will demonstrate a proactive and adaptable approach, excellent attention to detail, strong time management skills, and relevant experience or transferable skills in team management and supporting change.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You will be instrumental in the quality and impactful implementation, delivery and retention of our sites. You will oversee the delivery of exceptional outcomes in support of the charity's mission. You will work as part of a Regional/Country team to deliver outstanding programmes across your geography, establishing and leading partnerships throughout the life of a programme.
Regular travel throughout your geographical location will be required, with occasional travel to other areas of the UK, NI and Iberia. Please stipulate which role you are applying for (North of England or Nationwide).
In addition, occasional international travel may be required, for example to the annual conference in the United States.
You will report to either Regional/Country Lead within the Delivery & Partnerships team or the Associate Director of Business Development (depending on the scope of your role).
- We will conduct selection in the w/c Nov 17th – with a multi-stage process taking place that week
 
Key Responsibilities
· You will be accountable for the retention and outcomes of your portfolio of programmes.
· You will work closely with colleagues in both the Delivery & Partnership team and the Quality & Impact team to pursue quality delivery of programmes that adheres to model fidelity.
· You will hold partners and stakeholders to account for their key responsibilities in the delivery of quality programmes.
                Interviews and selection will take place w/c Nov 17th – with a multi-stage process taking place that week.
We will review applications as they come in and close when we have sufficient numbers
            
The client requests no contact from agencies or media sales.
Are you a communications leader passionate about inspiring and connecting people?
We’re looking for an experienced communications expert to lead our Internal Communications team, delivering engaging content and communications that focus on storytelling to inspire and inform colleagues across the organisation. This role will lead the team and support a culture of collaboration where we celebrate success as we deliver our ambitious strategy to have the greatest impact for dogs.   
What does this role do?
As an Internal Communications Lead, you will:  
- lead the development and delivery of an exciting, clear, engaging internal communications strategy and plan that aligns with organisational priorities and operational plans whilst building a consistent brand experience across our touchpoints,
 - lead and inspire a team of internal communications professionals, fostering creativity, storytelling and high performance,
 - build strong relationships with senior leaders and key stakeholders, ensuring consistent, effective messaging across the organisation that tells the story of our people and dogs, our plans and the ways we work,
 - oversee the creation and delivery of high-quality, audience-focused inspiring and compelling content across a range of internal channels and formats,
 - drive continuous improvement through effective measurement, insight and innovation,
 - lead on internal communications during times of crisis or serious issues affecting our staff.
 
Interviews for this role are provisionally scheduled for 12th November 2025.
Could this be you?
We are looking for an experienced internal communications leader with a proven track record in delivering impactful multi-channel campaigns, crisis and change communications. You will be a confident people manager with strong stakeholder management skills, able to influence senior leaders and lead high-performing teams while managing complex projects and budgets with creativity and resilience. 
What does this team do?
Sitting in the wider Marketing and Communications Division, the Communications department plays a critical role in building the Dogs Trust brand and driving engagement with its mission to help dogs when they need us most. Communications is a dynamic team encompassing Brand, Content, and Internal Communications. The team bring together our organisational strategy and work, our people and our external communications behind one central brand idea.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
To apply for this position please click the APPLY NOW button. Our application process requires you submit a personal statement explaining your interest and suitability for the role.
 
Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.
                
                
                
                
                
                
                
                
                
                
                
                
                        
                        
                    
                        
                        
                    
                        
                        
                        
                        
                        
