Operational delivery manager jobs

3 Year Fixed term contract

As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.

To lead the financial management and oversight of the ADB project, ensuring timely, accurate and compliant financial accounting, reporting, and oversight. The role will support the delivery of all financial aspects of the ADB project, including donor reporting, reconciliations, cost recovery, budgeting, and compliance, in close collaboration with programme colleagues and the wider AKF(UK) finance team. To contribute to the financial management of AKF(UK)’s wider programme portfolio and supporting the Programme Finance Manager in running efficient and effective financial processes across all AKF(UK)’s programmes and grants. 

Financial oversight, planning, and reporting

• Review all financial transactions related to the ADB project on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.

• Ensure the ADB project is up to date in the Grant Management Tracker, Co-financing Tracker and Cost Recovery forecast.

• Prepare financial information for internal reporting, including contributions to quarterly CEO reports, monthly dashboards, and co-finance updates.

• Prepare all ADB project donor financial reports and ensure consistency with internal data.

• Prepare and submit other donor financial reports as required.

• Monitor project and portfolio spending, flagging significant under & overspends in a timely manner to the Programme Finance Manager and Programmes & Partnerships team.

Financial controls, compliance, and audit

• Lead financial planning and monitoring for the ADB project, ensuring alignment with ADB compliance requirements and AKF(UK) internal controls.

• Support the design and implementation of quality controls, manuals, checklists, and tools to ensure compliance with donor requirements (ADB and others).

• Oversee compliance with donor and AKF(UK) rules on procurement, accounting, and project expenditure, supported by reporting, engagement with the field, and spot checks.

• Maintain internal tools (including AIMS) to track active ADB grants as well as other grants, ensuring data on secured funding, cost recovery, and cash balances remains up to date.

• Prepare for and support donor and statutory audits, with particular responsibility for the ADB project while also contributing to audits of other grants.

• Maintain an up-to-date audit and disallowance tracker for the ADB project, while supporting the Programme Finance Manager in tracking audit issues across all grants.

• Troubleshoot donor compliance or procurement queries, with emphasis on ADB but extending to other donor portfolios where needed. 

• Act as a resource person for ADB donor compliance within AKF(UK), while sharing knowledge and lessons learned more widely across the grants portfolio.

• Support wider Programme Finance team capacity-building efforts, drawing on insights from ADB donor requirements and practices.

Grant financial management

In close consultation with the programmes & partnerships team:

• Maintain accurate financial records and grant codes for the ADB project, while supporting the set-up and management of other grants as needed.

• Ensure timely submission of cash requests and sub-grant agreements, in compliance with both ADB and AKF(UK) standards, and support the same across the wider portfolio.

• Review budgets for ADB and other donor concepts/proposals, ensuring inclusion of AKF(UK) costs, compliance with donor requirements, and consistency with narratives.

• Support the in-country project management unit (PMU) to ensure that the project is robustly managed and proactively support the resolution of challenges as they arise.

• Provide training and reference materials for implementing partners and field staff on ADB-specific donor regulations, procurement, and reporting, while contributing to broader finance training across the organisation.

• Provide technical support and guidance to implementing partners and country units, with particular focus on ADB compliance but also assisting with other donor requirements as needed.

• Conduct monitoring visits and spot checks on the ADB project and participate in risk monitoring across the wider portfolio.

• Collaborate with the assigned Senior Partnerships Manager to align financial management with programme delivery.

Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations. The role will involve travel to countries in which we operate grants, particularly Afghanistan (security situation dependent). Normally this could be 1-2 trips per year.

Qualifications

• CCAB qualified accountant (desirable).

Experience

• 3 years relevant experience in financial accounting and financial reporting

• Experience of designing and managing effective administrative systems and procedures

• Experience of managing finances for large-scale, complex donor-funded projects. Experience of working with multilateral development banks (ADB, World Bank, AfDB, etc.) is highly desirable.

• Experience of budgeting, forecasting and cash-flow management

• Experience working in international organisations or donor agencies, including field-level implementation, is highly desirable.

Skills

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders

• First rate oral and written communication skills

• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.

• Ability to problem solve, working with both internal and external stakeholders to deliver results.

• Ability to work in a multi-institution network within a multi-cultural environment.

• Fluent in oral and written English

• Proficient in all Microsoft Office applications, especially Excel

• Excellent numeracy, financial analysis, and financial presentation skills

• Ability to synthesise complex operational and financial details for reporting and presentation.

Knowledge

• Knowledge of ADB donor requirements and compliance frameworks.

• Broad understanding and experience of development issues and organisations

• Understanding of and appreciation for ADKN’s goals, values and ethics

• Knowledge of charity accounting.

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Part-time, permanent (20 hours per week, with the possibility of overtime)

Swarthmoor Hall, Ulverston, Cumbria

Swarthmoor Hall in Ulverston is a place of international significance as the birth of the Quaker movement in 1652.  It now comprises the historic Hall as a visitor attraction with gardens, a busy café and shop, on site holiday accommodation and facilities for the local community.  Swarthmoor Hall has lots to offer local visitors and tourists and it is a great place to work with an excellent team. 

We have plans to develop the attraction further in 2026, and this along with increasing visitor numbers means we need some new staff. The site is currently open on Wednesday to Friday as well as on some weekend and bank holidays; in 2026 this will move to being open on Wednesday to Saturday.

We are looking for a new Hospitality/Commercial Supervisor covering the cafe and shop. The duties and the hours are outlined below, but there is flexibility for the right person.

You’ll be a motivated and flexible person, confident in running all aspects of a small café and/or retail site.  You will be confident, friendly and a strong team player, able to work alone and with others and able to supervise some staff and volunteers.

We have a generous staff package including annual cost of living salary reviews, an exceptional pension scheme, substantial holiday entitlement and health and well-being resources.

Interested? Visit our website to learn about the history of Swarthmoor Hall, what we do now, and the values of the Quakers, which are a core part of our identity.

Visit us - we’re a short walk from Ulverston station with plenty of parking on site for cars or bicycles.

For details on how to apply, please visit our website. 

Closing date: 8.00am on Thursday 20 November 2025.

Interviews: Thursday 27 November 2025.

Quakers are committed to equality and welcome applicants from all identities and backgrounds. Selection is based solely on skills, experience, qualifications, and abilities. Sex, sexual orientation, age, race, religion, belief, ethnicity, nationality, disability, marital status, or class will not be a barrier to employment. We aim for an equitable, user-friendly application process, and reasonable adjustments can be made if needed. Quiet Company is a Quaker organisation, and we expect all applicants and employees to uphold our values.

We are committed to safeguarding children, young people, and vulnerable adults, and all candidates will undergo pre-employment checks in line with our Safer Recruitment guidelines.

Job Title:                  Director

Organisation: Props Charity (associated with the Bristol Charities Group)
Location:                     Bristol

Based;The Vassall Centre, Gill Avenue, Fishponds, Bristol, BS16 2QQ
Reports to: Props Board of Trustees with management report to Bristol Charities CEO
Works closely with:    Bristol Charities Executive Team
Team Size: Approx. 75  staff

Salary:£60-65k per annum

Hours:37.5 hour per week

Annual Leave: 31 days including bank holidays

Interview Dates: 27th and 28th November 2025

About Props Charity: Props Charity is a unique and much loved charity dedicated to developing work and social skills for adults with learning disabilities, creating employment pathways, and fostering a supportive and inclusive community. Our mission is to empower individuals through creative and practical work experiences, enhancing their quality of life and promoting independence. With a fantastic legacy to build on, we have reached an exciting stage in our development and we are currently going through a process to become a part of the Bristol Charities Group to support our ambitions to scale up our operations, grow our reach, and enhance our impact.

Role Purpose

We are now looking for an enterprising and ambitious Director to lead the charity into a new chapter. This is an exciting opportunity for an exceptional leader to shape the future of a dynamic and values-driven charity, building on strong foundations while unlocking new potential for growth, innovation, and impact. The Director will provide strategic leadership and operational oversight for Props Charity, ensuring the delivery of high-quality services and sustainable social enterprises. The role involves managing a diverse team, overseeing enterprise, training, creative and sports projects, and working in close partnership with Bristol Charities to align with broader organisational goals. The Director will secure the viability and sustainability of current operations whilst exploring future opportunities for growth in trainee numbers, scaling up social enterprises, and bringing forward Business Plans for new ventures.

We are seeking a visionary Chief Executive Officer to lead one of London’s most vital community organisations into its next chapter. Based in North Kensington, the Dalgarno Trust is a lifeline for many of its 6000+ local residents living in one of the most underserved and diverse areas within the Royal Borough of Kensington and Chelsea. As the only community centre in the neighbourhood, it tackles long standing community needs, from health inequalities to digital exclusion, vibrant youth programmes, a busy weekly foodbank, and inclusive wellbeing initiatives. The CEO will play a pivotal role in shaping the future of this anchor institution, driving strategic growth while remaining deeply connected to the needs and lived experiences of the community.

This is an opportunity to lead a charity where you not only have direct visibility of the impact, you will also have multiple opportunities to be involved with making a real change to the lives of others. The CEO will be responsible for steering the organisation’s strategic direction, building sustainable income streams, and strengthening partnerships across the public, private, and voluntary sectors. With oversight of a dynamic workforce, including full-time, part-time, sessional staff, and volunteers, the CEO will ensure high quality service delivery, encourage innovation, and foster a resilient, inclusive culture. As the public face of the Dalgarno Trust, they will represent the charity in borough-wide forums, advocate for policy change, and amplify the voices of all its beneficiaries.

Dalgarno Trust is committed to building a team that reflects the diversity of the community it serves and developing a workplace where everyone feels a sense of belonging and can thrive. We welcome applications from candidates of all backgrounds, identities, and lived experiences. We actively encourage individuals who have a passion for equity and a strong ability to oversee and manage the multiple elements of a thriving and busy community centre where one day is never the same as the next.

Key Responsibilities

Strategic Leadership & Governance

• Work with the Board of Trustees to set and deliver the charity’s vision, mission, and strategic priorities.
• Provide clear, evidence-based advice and recommendations to the Board, ensuring effective governance and compliance with legal and regulatory requirements.
• Position the charity as a recognised leader in tackling inequality and poverty in the borough, particularly the North Kensington area.
• Maintain financial oversight taking a strategic approach to managing Dalgarno Trust’s finances in a sustainable way – ensuring adequate reserves are maintained.
• Ensure effective short, medium, and long-term financial planning is in place throughout the different levels of the organisation. Provide effective scrutiny by working with Dalgarno Trust’s accountants and finance personnel.

Income Generation & Fundraising

• Lead a sustainable income generation strategy, including accessing trust and foundation fundraising, corporate sponsorships, statutory grants, and social enterprise opportunities.
• Build and maintain relationships with funders and donors to maximise opportunities for growth and diversification of income.
• Ensure effective financial management, monitoring, and reporting of a c.£750k annual budget.

Partnerships & Place-Leadership

• Develop and maintain partnerships with voluntary, public, and private sector organisations to aid joint delivery of services.
• Represent the Dalgarno Trust in local strategic forums, influencing public policy and service design to reflect community needs.
• Strengthen the charity’s role as an anchor organisation and hub for community activity and leadership.

Please see the job description attachment for further responsibilities. If you would like to have an informal discussion with the CEO about Dalgarno Trust and the role, please get in touch with Esma Dukali via email refer to JD PDF for contact details.

You’ll oversee daily operations, support and coordinate volunteers, and develop systems and initiatives to help run our thriving community cycle workshop. See the job description on our website for significantly more detail about the role.

SCBP is a great place to work, with a lovely community, flexible working hours, competative salary, 3% pension contributiona and 36 days (FTE) annual leave.

The role is hands-on and community-focused, with some routine admin and organisational tasks to keep everything running smoothly. Ideal for someone proactive, practical, and community-minded who enjoys variety, problem-solving, and making a real difference through cycling.

About the role

Sheffield Community Bike Project is a not-for-profit community cycle repair workshop that aims to improve access to cycling through three main activities:

• Free (donations appreciated) access to tools and workshop space for DIY cycle repairs, with support from our volunteer team. This includes some sessions for specific groups.

• Offering affordable new and used parts, and refurbished second-hand bikes for sale.

• Focussed cycle maintenance training sessions to upskill our community.

SCBP is seeking to appoint a Bike Project Manager. Working closely with the CEO, trustees and volunteers, you will play a key role in ensuring our community workshop thrives as a welcoming, organised and sustainable space.

The successful candidate will oversee the day-to-day running of the project, support and manage our volunteer team, and develop new systems and initiatives to support the organisation’s growth. Your ability to manage volunteers to assist in the behind the scenes running of the project will be key. Please see the nominal granular responsibilities of the role in the table below.

Subject to funding, we will hopefully be hiring for a “Bike Project Administrator” role in the near future. This role may be managed by the Bike Project Manager.

SCBP is at a key moment of growth. Having taken on workshop premises in September 2024, we are now working to increase the number of sessions that we run, streamline our volunteer and participant experience, and expand the breadth of provision that we offer. At the same time, as a grassroots charity, central to our ethos is nurturing a sense of community ownership and collaboration. We aim to make the project a friendly, welcoming place to volunteer for people of all backgrounds and experiences. Another key part of our culture is our “hands-on-tools approach”: participants are encouraged to do cycle maintenance themselves with help from our volunteers.

We are a flexible organisation, so if you are unsure if the job as described would work for you, or you don’t have experience in all the areas, but would be an excellent candidate for the role (we are looking for someone who can work independently, take initiative and provide strong leadership to our volunteer team), we’d like to hear from you anyway, we are open to discussion on many points.

Learning & Development Manager 

Home - Based but within commutable distance to Methodist Districts within Wales Cymru, West Midlands & South West, or those in the South East.

If you’re passionate about helping further the mission of Methodist churches, circuits and districts, then we would like to hear from you. As an experienced professional with a proven track record in learning and development, and management, you will be part of a Learning Network (LN), within the Ministries and Learning team and part of the Connexional Team of The Methodist Church.

The LN comprises 30+ staff working as part of a single team operating across the Methodist Church in Britain. The team is strategically and collaboratively managed by Learning and Development Managers (LDMs), each having responsibility for a number of Learning and Development Officers (LDO) working within a geographical area. We are seeking to recruit an LDM for appointment within the Cymru Wales, West Midlands and South West, or the South East Methodist Districts.

There is a requirement to live within this geography that includes the Methodist districts: Bedfordshire, Essex, & Hertfordshire, Bristol, Channel Islands, East Anglia, Lincolnshire, London, Northampton, Nottingham and Derby, Southampton, South East, South West Peninsular, Wales Synod Cymru, and West Midlands.

Responsibilities of the Learning Development Manager include:

• strategic shared leadership of the LN
• leading and managing the LDOs, balancing the needs and expectations of lay and ordained
• developing, implementing and reviewing, alongside other LDMs and the Director of Ministry Learning, the strategic work plan of the LN
• building and maintaining good relationships across the Connexional Team and with individuals and communities across the church and beyond
• encouraging the sharing of individual gifts and experiences across a number of teams and stakeholders
• travel (including overnight stays), weekend and evening work

We are looking for someone who has:

• proven experience of coordinating and managing a dispersed team of staff and volunteers
• significant experience and is passionate about learning and development
• a strong commitment to collaborative and partnership working
• a proven track record of meeting deadlines within a complex and varied workload

Knowledge of the Welsh language would be a valuable asset to this role

Our Culture, Values and Benefits

Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.

We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.

The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups.

For ministers in Full Connexion the standard terms of service apply

Closing Date: Monday 10 November 2025

Interview Date: Monday 24 November. In person, In London 

Purpose of the post

The Business Administrator will play a key role in ensuring the smooth day-to-day running of AHS. This position focuses on the practical delivery and coordination of operations including implementing processes, maintaining systems, and supporting teams to work efficiently to deliver a longitudinal study. Acting as a central point for administration, the postholder will help keep our operations organised, identify and escalate issues as they arise, and ensure that processes and activities run seamlessly across our remote organisation.

About Adolescent Health Study

The Adolescent Health Study (AHS) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.

Main responsibilities

 Operational Delivery and Implementation

· Provide hands-on support to teams and managers in rolling out new tools, systems and operational processes that are critical for the success of the longitudinal study

· Support the smooth, day-to-day running of business operations, ensuring tasks and processes are completed efficiently

· Identify operational issues or bottlenecks, propose practical solutions where appropriate, and escalate matters to the Business Manager

Administration and Systems Management

· Maintain and update shared digital platforms, databases and documents to ensure accuracy and compliance

· Manage administrative functions such as task tracking in a fully virtual environment

· Provide day-to-day administrative support including preparing, filing, archiving and retrieving documents

· Manage AHS central inbox(es) and escalate matters to the Business Manager as appropriate

Team Coordination and Support

· Coordinate meetings and workshops, including scheduling and logistics, for AHS team members and external parties as required

· Provide key administrative support during meetings, including business and study meeting minutes as required

People and HR Administration

· Support HR processes including onboarding, training coordination, and maintaining staff and contractor records

Knowledge, skills and experience Essential criteria

· Experience of working in a health and/or data research environment

· Qualified to A level or vocational qualifications, or equivalent, plus some experience in a relevant role

· Proficient in Microsoft Office suite of software

· Able to manage information electronically through databases and spreadsheets

· Excellent organisational and time management skills with the proven ability to prioritise and, at times under pressure, produce accurate work to deadlines

· Excellent communication and interpersonal skills with the ability to take ownership of problems and find solutions

· Understanding and experience of using project management tools and techniques

Desirable criteria

· Experience of working in an organisation in its infancy or a start-up

Dimensions

· This is expected to be a full-time post

· AHS is a national organisation, and our activities take place across the UK

· Flexible working will be required across several geographical locations in the UK

Application Process

This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.

The closing date for this position is EoD Sunday 16 November.

 Interviews are currently expected to be held during the week commencing 08 December 2025.

 Equal Opportunities Policy Statement

AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.

Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.

Values

It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership team in 2025. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.

We're looking for a kind, compassionate and resilient Training and Implementation to join our Central Social Care Service located at our Head Office in Islington.

£33,000 per annum, working 35 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

• Oversee all induction and mandatory training, ensuring it meets organisational requirements
• Ensure induction material is up-to-date and engaging
• Ensure all training offered is innovative and engaging and uses technology where possible
• Host the first day of the induction programme 'Feel at Home'
• Deliver ad-hoc training as required
• Coordinate schedules and rotas for mandatory training and induction delivery
• Commission, market, and deliver the learning and development programme in line with organisational needs whilst ensuring value for money, professional training delivery and demonstrable outcomes
• Regularly review and improve the training offer in line with best practice

• Work with the Recruitment, Training and Talent Manager to review and, where required, develop a programme to meet the generic and specialist operational learning and development needs across the business in line with CQC, Ofsted, legislation, contract, policy and procedural requirements

• Ensure LMS is fit for purpose and used effectively so that staff and managers are clear on the training available to them and when they are going out of date with mandatory requirements

• Use the LMS system and work with the Performance team to produce management reports (including but not limited to safeguarding, attendance, non-attendance and operational induction monitoring)
• Use data and analytics to monitor training effectiveness, identify trends, and inform decision-making
• Evaluate effectiveness of training programmes to ensure that it demonstrates effective return on investment and meets initial training objectives
• Implement improvements based on feedback and outcomes
• Work with Recruitment, Training and Talent Manager to deliver training within budget, maintain the budget spreadsheet and ensure prompt payment to suppliers
• Build and maintain effective relationships with internal and external stakeholders, including managers, senior leaders, training providers and LMS provider

• Effectively manage and develop the Talent Partner with the Recruitment Team Leader
• Work collaboratively with the L&D and wider People team
• Work with Recruitment, Training and Talent Manager and Business Development on training costings and plans for new or proposed services

• Demonstrate the company values and establish a positive culture that aligns with the organisation's strategic objectives
• Ensure compliance with all relevant policies and procedures across area of responsibility and for trainings being developed
• Keep up to date on any regulatory, legal or best practice changes in training for the Supported Housing sector
• Support staff and managers through change initiatives related to training and implementation, ensuring clear communication and engagement throughout transitions
• Champion Equality, Diversity and Inclusion in all training and in the implementation of the LMS, ensuring content and delivery are inclusive and accessible
• Promote staff wellbeing through supportive training practices and by signposting to relevant resources
• Take ownership of mandatory training compliance, including monitoring, reporting, and driving achievement of key performance indicators (KPIs) for mandatory training completion within specified timeframes across the organisation
• Provide regular updates to management and take proactive steps to address areas of non-compliance

• Lead and carry out internal quality assurance activities to maintain the integrity and consistency of assessment decisions across qualification programmes

• Sample assessment decisions, provide constructive feedback to assessors, and support continuous improvement in assessment practice
• Ensure all IQA processes fully meet the requirements of awarding bodies such as ILM and/or CPCAB
• Prepare for and support external quality assurance visits, maintaining accurate and compliant IQA records
• Contribute to standardisation meetings and support assessor development through guidance and training
• Work collaboratively with programme leads to ensure qualification delivery meets internal and external quality standards
• Any other duties as required

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

• Excellent relationship building skills with internal staff and managers and external stakeholders
• Customer outcome focused
• Effective verbal and written communication with staff at all levels
• Positive can-do approach
• Ability to learn new skills quickly
• Creative and innovative in ideas and approach
• High levels of initiative
• Flexible in approach
• Excellent prioritisation and organisational skills
• Intermediate to advanced IT skills on all Microsoft packages and IT systems
• Resilient able to manage self and maintain effective delivery
• Ability to cope with change in a fast paced and challenging environment
• Ability to analyse data and produce actionable insights
• Excellent stakeholder engagement and influencing skills
• Commitment to staying up to date with changes impacting training in the sector

What you'll bring:

Essential:

• Quickly learns and confidently navigates new IT systems, using them to streamline and improve business processes
• Experience of training staff
• Experience of carrying out training needs analysis
• Experience in coaching and developing staff
• Track record of successfully implementing systems, processes, or programmes within a multi-site organisation
• Strong negotiation skills, with experience securing cost-effective training solutions and establishing clear deliverables
• Experienced in managing external partnerships and ensuring contractual obligations are met
• Knowledgeable about best practice and innovative approaches to training delivery, with a commitment to continuous improvement
• Proficient in using e-learning authoring tools, virtual classrooms, and blended learning methodologies
• Demonstrable experience in monitoring and reporting on training KPIs, particularly for mandatory training

Desirable:

• Knowledge of ILM and/or CPCAB frameworks
• Proven experience of internal verification and moderation within a regulated qualification framework
• Understanding of awarding body quality assurance requirements and best practice

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Birmingham Botanical Gardens (BBG) is looking for a highly motivated Development Officer with  experience to join the small but dedicated Development Team to raise funds to retore and preserve the Gardens for the benefit of everyone now, and for future generations. 
Purpose of Role

This exciting new role is vital to increase the income generating capacity of BBG’s Development Team to enable the charity to deliver its purpose and major development over the next 4+ years. In July BBG was awarded an NLHF grant of £9.075m, and has successfully raised over 90% of the capital funds needed. The priority is to close the capital funding gap in accordance with our fundraising strategy and increase funding for other projects and the day-to-day operation the charity, long term. BBG receives no public subsidy and must raise all income from visitors, trading, events and fundraising. The Development Officer post has been created to increase fundraised income for the charity, cultivating and stewarding an expanded and sustained funding and supporter base.

In line with current priorities, the postholder will be required to raise commercial sponsorship income, and income from major donors/individuals to meet capital and operational targets/KPI’s. The postholder will be expected to create sponsor/donor packages, deliver cultivation events and steward donors and supporters on all aspects of fundraising as directed. The postholder will have experience of managing sponsorship agreements to ensure value, compliance and delivery of benefits. 

The role will share responsibility for the management of data, compliance and stewardship of growing funding streams and support the administration of the Development Function. The Development Team raises and manages funds from grants, trusts and foundations, individuals, organisations, business, legacies, etc, and the new postholder will work with the highly effective and dedicated team of Development Director and Development Manager and with the wider BBG team.

Key Responsibilities

· Achieve income and performance targets in accordance with BBG’s agreed Fundraising Strategy and business needs, as directed by the Development Director.

· Raise funding with compelling case for support from sponsors/from individuals, to meet the targets of the Major project, and  fundraising from other sources such as grants, as agreed.

· Contribute to managing BBG’s development/fundraising function data, ensuring accuracy of data and information on BBG’s Spektrix/CRM system to comply with internal requirements and the Data Protection Act.

· Work with Horticultural, Marketing, Learning & Engagement, Finance Teams and other staff to formulate proposals, maximising opportunities for raising funds to support core functions and projects, once the capital is secured.

· Manage funding contracts with sponsors and those of all Development funders -including payment schedules, high quality impact reports, monitoring and compliance with any conditions of funding.

· High quality personalised stewarding of all donors and supporters, ensuring BBG’s reputation as an exemplary charity is maintained. Respectful approach in all fundraising.

· Research and cultivating funding prospects and submitting high quality well-researched applications, securing new supporters and interest within the wider funding strategy.

· Work with Marketing to manage fundraising messaging and communications, including digital, print and press coverage, all in accordance with fundraising regulation. Liaise with BBG Finance staff to ensure reporting meets BBG’s wider business and charitable requirements.

· Liaise with BBG Finance to ensure reporting meets BBG’s business/charitable requirements.

· Support with organising relevant cultivation events/visits to the Gardens, special thanks and stewardship delivery outcomes, talks, events, tours and hospitality.

· Maintain up to date knowledge of legislation, and industry codes of practice on fundraising. Ensure compliance with the Charities Act, Data Protection Act and Fundraising Regulator Codes of Conduct and Best Practice. Conduct due diligence.

· Manage any volunteers working in support of the development function at BBG.

· Deliver donor benefits and acknowledgements.

· Demonstrate a commitment to working as a member of the BBG team, assisting with other activities, sometimes working overtime and in the evenings.

· Be happy, confident and proactive in developing Development and Fundraising relationships, in person, beyond the Gardens’ boundaries and representing the charity externally.

· Demonstrate an active commitment to Equality, Diversity and inclusion.

· The above is not an exhaustive list of duties and the postholder will be expected to perform different tasks as necessitated by their changing role within the organisation and the overall business objectives of the organisation.

Please see attached job pack for the person specification.

The post-holder will play a key role within the Initiatives and Partnerships team, working with regional teams to develop and implement proposals to expand use of historic churches in our existing estate and, on occasion, working with other heritage and community groups to deliver their own projects via consultancy or partnership work.   

 They will manage a programme of work that will include a number of site-specific projects and national initiatives across multiple sites, as well as from time to time working with third parties on partnership or consultancy projects.   

The Commercial Initiatives Officer is responsible for the development and delivery of CCT’s commercial initiatives, including Champing and Filming, that involve multiple sites, as well as any future such schemes. The role will line manage the Customer Service and Admin Assistant, Champing who is responsible for the day-to-day delivery of Champing. The post-holder will also work closely with colleagues in conservation and regional teams to make sure that impacts on both areas are fully considered, whilst in tandem seeking to maximise opportunities to expand and increase commercial activity, income and ultimately profitability.

National Operations Manager — Face-to-Face Fundraising

Company: Zen Fundraising
Location: National (UK) – Hybrid, with regular travel
Salary: £55,000 base + On Target Earnings up to £90,000

About Zen Fundraising

At Zen Fundraising, we’re redefining what it means to inspire generosity. We’re a face-to-face fundraising agency with a difference — built on transparency, creativity and a belief that people perform their best when they feel purpose-driven and supported.

We partner with some of the UK’s most impactful charities to deliver high-quality ethical fundraising campaigns that put donor experience and fundraiser wellbeing at the centre.

As we expand nationally, we’re seeking a National Operations Manager who can help shape the next chapter of our growth.

The Role

As National Operations Manager, you’ll be responsible for leading and scaling our direct face-to-face fundraising operations across multiple UK regions.

This is a senior leadership role within a fast-growing, start-up style environment — ideal for someone who thrives on autonomy, innovation and results.

You’ll take ownership of:

• Day-to-day performance delivery
• Regional leadership development
• Campaign planning and operational excellence

You’ll also play a pivotal role in strategy — working closely with the directors to ensure Zen Fundraising achieves ambitious growth and quality targets.

Key Responsibilities

• Performance Leadership: Drive performance across multiple regional teams to ensure campaign KPIs, quality standards and client expectations are exceeded.
• Regional Development: Build, coach and mentor Regional Managers and Team Leaders to create a culture of accountability, motivation and continuous improvement.
• Operational Strategy: Work with senior leadership to design and implement scalable operational processes, performance frameworks and best practices for new and existing campaigns.
• Start-Up Growth: Take a hands-on role in launching new regions, recruiting key staff, setting up logistics and embedding Zen’s culture and systems.
• Client & Stakeholder Management: Partner with charity clients to align campaign delivery with fundraising goals, providing transparent reporting and performance insights.
• Data-Driven Decision Making: Analyse performance data to identify trends, opportunities and areas for improvement across teams and regions.
• Culture & Values: Uphold Zen’s commitment to ethical fundraising, positive team culture and exceptional donor experience.

About You

You’re a self-starter with the confidence and capability to take ownership of national operations in a dynamic, fast-paced environment.

You’re entrepreneurial, resourceful and comfortable wearing many hats as we scale.

You’ll bring:

• Proven experience in face-to-face fundraising operations, ideally in a national or senior regional management role.
• Demonstrable success in building, leading and scaling teams across multiple regions.
• A track record of driving performance, meeting ambitious KPIs and delivering operational excellence.
• Start-up or growth-stage experience — you thrive in environments where you can build structure, systems and culture from the ground up.
• Strong leadership and communication skills with the ability to inspire and influence.
• Analytical mindset with the ability to interpret data and act decisively.
• A full UK driving licence and willingness to travel regularly across the UK.

What We Offer

• £55,000 base salary
• On-target earnings up to £90,000 (performance-based bonuses)
• Flexible hybrid working
• Opportunity to shape the national operations of a fast-growing agency
• Ongoing professional development and leadership coaching
• A values-driven culture that prioritises wellbeing, growth and purpose

How to Apply

If you’re ready to lead, build and make an impact — we’d love to hear from you.

The Role

The role of the Events team within Alpha International is to oversee the organising of Leadership Conference (LC) in-person, any events around Leadership Conference (including Donor events, Wednesday CEF event, Alpha Staff day, regional satellite events) and London-based Alpha events across the year (such as Alpha Collective and Experience Alpha).
This role is responsible for managing health and safety across the HTB sites, catering (crew, bloom café, Brompton road food vans and green rooms), internal deliveries and LC app, along with other LC related tasks.

The Key Responsibilities

Logistical arrangements:

o Development and execution of the events Day Plan. This is a minute-by-minute detailed plan that holds all the information of what will take place at the event

o Gathering technical and logistical requirements from speakers, stream leaders and internal departments; then negotiating this with the IT, Production, Vergers and Volunteers Teams or with an external venue or AV suppliers

o Determining catering requirements and caterer management

o Hiring of any additional venues as required and HTB site logistics

o Attending site visits (for external venues that might be used)

o Hiring of any additional equipment required for the event

o Liaising with the Production, IT, Verger, Worship team and all other internal departments

o Ensuring any legal and insurance tasks are thought about and in place for the event taking place

o Creating floor plans for the vergers to use

o Liaising on interpretation needs are met including BSL

o Liaising regarding speakers and associated tasks including contracts, gifts and accommodation

o Liaising and implementing programme decisions

o Developing and implementing new floor plans and layouts at events 

o Ensuring event Health and Safety has been implemented 

o Delivery plans 

o Any other event related task

Marketing and communications: 

o Working closely with the marketing team on the marketing plan and budget

o Steer and monitor social media campaigns, alongside internal creative services teams

o Ensuring all GDPR protocols are followed – keeping the login access tracker up to date

o Overseeing LC app contract and content

o Delegate collateral e.g. packing tote bags

Staffing:

o Volunteer recruitment working closely with the Alpha leadership on this

o Communication with HTB staff as to their specific roles and responsibilities & conducting staff briefings

o Building working relationships with volunteers and team when onsite

Registration and Ticketing:

o Oversight of the busy Leadership Conference inbox for guest queries

o Creating booking system for taking in person events registrations using an online event platform

o Ensuring the Alpha leadership gets regular booking reports

o Oversight of IT equipment owned by team

o Granting access to systems

Safeguarding 

o Linking in with the Safeguarding Lead if any safeguarding issues come up in the inboxes or at the event

Debrief

o Debrief to be done for different areas involved in 

Leadership Conference Week Responsibilities

o Taking a lead role on several key packages assigned to this role

o Create and maintain comprehensive event documentation

o Writing papers on the different areas for senior management to review as and when is required

o Stay within the budget allocated and make adjustments to event constraints based on financial situation. Looking for ways to save money on all areas you look after

o Developing and implementing new and improved processes 

o Holding the Alpha standard on communication in everything we do or send before, during or after the event

o Attend senior leadership meetings to provide updates as an when is required on your different areas

o Managing admin across the event, dealing with sign off,  budgets and compiling post event reporting – to take learnings for next years event

o Looking at ways to improve LC year on year by researching competitor events and market knowledge

o Any other event related tasks to support Head of Events

Helping on the day at CEF events across the year (such as Alpha Collective, Experience Alpha, Rising Generation).

The Right Candidate

• Committed to the vision of HTB and Alpha

• Large event management experience 

• Hard worker that can handle high pressure and workload in the lead up to a large event

• Able to juggle large and varied work load 

• Tactful and diplomatic

• Flexibility in working hours in the lead up to the event due to trainings, event set up, event days and pack down

• Providing leadership to the people who report to you, including motivating team members to achieve their goals and responsibilities within the event. Providing guidance, mentorship, and support to other team members, creating a positive and productive work environment

• Excellent attention to detail and strategic thinker

• Strong operational and administrative background

• Self-starter, able to work on own initiative and with minimal supervision, with a sense of urgency and enthusiasm

• Strong project management experience

• Excellent analytical, problem-solving, decision-making and resource management capabilities

About the role

We are looking for a People Business Partner, Projects to help drive forward strategic change and embed future-ready practices across our global organisation. You will work closely with our Chief Strategy & People Officer and senior leaders to deliver high-impact projects, strengthen our People & Culture foundations, and support an agile, inclusive and modern workforce. If you are passionate about building great employee experiences and driving meaningful organisational change we would love to hear from you.

Meet your Manager

In this role you will be managed by Cheryl King-McDowall. Cheryl joined ClientEarth from the UK Cabinet Office, where she worked on Government Communication professional standards and major programmes including Covid Communications, UK GREAT Campaign, and the Leadership College for Government. On secondment from the Cabinet Office she led the creation of a new operating model for the House of Commons’ HR function. Prior to this, Cheryl has worked in and led HR, Policy, Communications and Operations, for over 30 years in a variety of organisations including Local Authorities, Charity, NGO, and Higher Education sectors. With a background in occupational and organisational psychology, she specialises in organisational development and effectiveness, change and business improvement.

Main Duties

• Serve as a key member of the People & Culture management team, contributing to strategic planning, operational delivery, and team development ensuring best practice and drive consistency across global teams.
• Provide expert advice to senior leaders and People & Culture colleagues on HR policy, organisational design, workforce planning, and change management.  
• Provide expert guidance on employee relations matters, including handling complex and sensitive cases such as grievances, disciplinary actions, and performance issues. 
• Work closely with legal advisors, managers, and Unions to ensure fair, transparent, and legally compliant outcomes.

See the job description (below) for a full list of duties for this role.

Role requirements

• CIPD qualified (Assoc & above) or equivalent work experience (essential)
• Specialised training and /or experience in employment law, compensation, coaching and mentoring, organisation development, change management or employee relations (at least two) (essential) 
• Strong understanding of HR systems, processes, and best practices (essential) 
• Experience handling complex employee relations matters, including grievances and disciplinary actions (essential)  
• Knowledge and experience in compensation, organisational planning, recruitment, organisation development, employee engagement and employee development (essential) 

See the job description (below) for a full list of requirements for this role.

Note to candidates: We know that long lists of criteria can be daunting and that some candidates will not apply for a role unless they feel they are 100% qualified. If you feel you meet at least some of the essential criteria, we still encourage you to apply.

Further Information

Have a question about this job? Please visit our Careers site for advice on applying, FAQs, and more.

Flexible working:  We are proud to be a Flexa accredited Employer. Visit our Flexa Employer page for more information on our approach to flexible working. Our flexible working policy allows our people the choice to decide to work from home/another location in the country where their contract of employment is issued for 80% of their month, with the other 20% of their month being office-based  See our Benefits page for more as well as our flexible working FAQ.

ClientEarth values diversity and inclusion and the benefits this brings. We aim to appoint the most suitable candidate at all times and welcome applications from people from all different backgrounds. See our equity, diversity and inclusion journey page for more.

Please note that ClientEarth is only able to employ those who have the pre-existing legal right to work in the UK.

ClientEarth is not a law firm and does not provide legal advice or legal services to third parties.

Reading Specialist - HMP New Hall

Location: HMP New Hall

Department: Prison delivery

Salary: £16,964 per annum

Hours: 21 hours (3 days a week)

Contract Type: Fixed Term Contract

Do you want to join an organisation committed to addressing illiteracy amongst people in prison?

Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) and G4S to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP New Hall. Working closely with the prison and their staff, people in prison, Shannon Trust Team Members, this is an exciting role leading on the delivery and development of creative and exciting literacy initiatives and an ambitious Reading Strategy at HMP New Hall, maximising opportunities for people in prison to learn to read.

Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.

This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday (when full time) plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.

‍We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.

This is a fixed term contract until 5th June 2026

Interviews are to be held on a rolling schedule.

Please note the vacancy may close early if we find a suitable applicant.

Benefits: Standard Shannon Trust: Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme.

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