Operational Manager Jobs in Hammersmith, Greater London
Salary: up to £55,000 (dependent on experience), plus generous pension scheme, flexible working culture
Contract: Permanent, subject to a six-month probation period
Hours: 35 per week full-time. Applications for job shares, part-time and flexible working will also be considered.
Location: London/Hybrid. In person attendance for certain meetings is required (including all staff/team meetings and governance/committee meetings that take place in person). Travel within the UK and internationally may be required.
About the RSS and this role
The Royal Statistical Society (RSS) is one of the world’s leading organisations advocating for the importance of statistics and data, which have never been more vital. We’re looking for an exceptional, experienced business development professional who can help us increase our impact.
The main purpose of this role is to create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales. Working closely with teams within the Society to research, follow up and develop strong leads, you will participate in events and marketing activities as needed, and develop and maintain a working database of contacts within our CRM system, to enable effective logging and tracking of potential customers.
The Society offers a diverse range of products from training, sponsorship and professional accreditation and you will be expected to understand these business models and work with teams to maximise their revenue generating potential.
As this is a new role, you’ll have the unique opportunity to build the role around you, with flexibility to play to your strengths and manage your own projects independently. The work will be varied, and you’ll work with a variety of partner types, so this role is perfect if you’re looking to put your business development skills to the test.
You will be required to act as an ambassador of the charity in everything you do; we are looking for someone who is going to embody the charities ethos and who will keep the charity at the heart of all the decisions that are made.
We are particularly keen to hear from individuals who really want to work for a charity or not for profit organisation. While not essential, some familiarity with developments within data science, statistics, machine learning, AI and related subject areas would be an advantage.
Our Head of Business Development will:
- Work with wider RSS staff to develop our understanding of the preferences and needs of key internal and external markets to ensure our services align with those preferences and needs.
- Monitor emerging trends in statistics/data science/AI and keep track of competitors to ensure RSS services remain relevant and current.
- Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
- Understand the range of products delivered by the Society and create business development strategies and plans to maximise their commercial value.
- Work with the Director and other colleagues as required to help to shape the Society’s marketing strategy.
- Support development of the commercial aspects of strategies and plans across the organisation. Create and manage a pipeline of customers, from initial research, through to strong leads, and ultimately sales.
- Work with teams to identify new potential revenue streams, sponsorship opportunities and customer types to contact.
- Look for and exploit opportunities to expand our current products to increase revenues.
- Understand key policy and strategy objectives of the RSS and develop, plan and where appropriate implement sales strategies to support those objectives, working closely with other colleagues as required.
- Explore and develop opportunities to extend the reach of the RSS brand and sub-brands to grow partners and sponsors.
Your skills and experience will include:
- A track record of success in sales or business development in the service sector.
- Experience working with different types of products, ideally including sponsorship.
- Experience developing strategies and plans to maximise commercial value
- Ability to communicate with a wide range of people.
- Excellent organisation and planning skills – ability to identify and respond to changing priorities.
- Desire to establish and develop an extensive network of external contacts in the industry.
- Able to make sound commercial decisions and identify commercially viable/profitable projects.
- Collaborative team worker – works with colleagues to achieve strategic, operational and commercial objectives.
- Happy to work on own initiative within corporate and RSS guidelines/directives.
- Experience of CRM systems.
Full job description and person specification is available to download at our website.
How to apply
Please submit your CV with a supporting statement/letter to Holly O'Brien (Governance Manager) telling us about:
·Why you should be considered for the role
·How your skills and experience align with the responsibilities and person specification
·How this role fits with your career plan
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Position: Kingston BuddyUp Coordinator
Location: From our office in Teddington, Richmond Upon Thames, London
Salary: pro rata of £25,500-£28,000 depending on experience, incl OLW
Hours: Part time, 21 hours per week, some flexibility on days/hours as the service can involve some evening work.
Contract: 2 years with potential for extension
Annual Leave: 25 days leave plus bank holidays (Pro rata)
Closing Date: 10am on Tuesday 9th July
Note: please get your application in as soon as possible as we are shortlisting and interviewing as soon as suitable candidates apply.
Richmond AID has successfully delivered the BuddyUp project in Richmond and Kingston for more than 10 years. We have established referral routes into the project and good links for attracting volunteers. This role is to work supporting young people in the borough of Kingston and you will work closely with our Richmond BuddyUp Coordinator.
BuddyUp Coordinator is a fun and exciting role at Richmond AID which requires someone who is motivated, creative and can work from their own initiative. The Buddy Up Coordinator will match disabled young people aged 14 to 17 to a volunteer buddy who will support them to access services and leisure opportunities. This post will be based in our offices in Teddington and will predominantly cover the borough of Richmond though at times you may also provide support in the borough of Kingston.
Your role is to recruit and train the volunteers, and then match them with a young person, providing ongoing support to young people and volunteers. You will work closely with our Kingston Buddy Coordinator running joint monthly group activities. So far trips have included bowling, cinema, crazy golf, shopping, days out in London, laser tag, boat trips, etc.
About you
You will be organised, and ideally have experience of running a project and experience of working with disabled people and/or young people. Training can be provided. You will have excellent communication and IT skills, administrative skills and be fully competent on Microsoft applications. You will have the ability to work independently as well as part of a team.
To apply for this role, please send your CV and a covering letter of up to 2 sides of A4 stating how you meet the Essential and Desirable criteria in Experience and Knowledge section of the Job description. Please apply via the Charities Job website.
The client requests no contact from agencies or media sales.
Senior Services and Development Lead
Suzy Lamplugh Trust
London/Hybrid with 40% of the week in the office and regular travel to other sites across the UK
Permanent
Full time, 35 hours per week with flexible working
Salary £41,000-£44,000 based on experience
Excellent benefits, including employer contribution pension, 28 days annual leave (increasing after 3 and 5 years to a maximum of 33 days) plus bank holidays, pension with 5% contribution, special leave for life events, cycle to work scheme/interest free loans for annual travel season tickets
Do you feel motivated to help victims of stalking? Do you want to shape the future of our response to stalking, harassment and personal safety? Do you have resilience and flexibility, to meet the demands this role brings, and enjoy working in a sharing and learning environment?
Charity People are proud to be partnering with the Suzy Lamplugh Trust, the UK's founding personal safety charity and leading authority on stalking, to recruit a Senior Services and Development Lead.
The Suzy Lamplugh Trust was born out of the tragic story of Suzy Lamplugh, a 25-year-old estate agent who went missing whilst at work in 1986, was never found, and was eventually declared deceased in 1993. The Trust was set up in Suzy's name and continues to be a pioneer in reducing the risk and prevalence of abuse, aggression and violence - with a specific focus on stalking and harassment - through education, campaigning, policy and support.
A growing charity, the Suzy Lamplugh Trust delivers high value impact. The Stalking Helpline offers support and advice to thousands of victims of stalking every year and bespoke advocacy teams work closely with partners and stakeholders across the Violence Against Women and Girls' sector, criminal justice system, and both statutory and non-statutory services to ensure people live a life free from abuse and fear.
The Senior Services and Development Lead role is about making a difference, supporting the most vulnerable, standing up against what is wrong, driving systemic change, and holding decision makers to account. The team work hard so beneficiaries sleep better at night, families can reunite at the end of the working day, and victims of harassment and stalking can regain control of their situations.
Key responsibilities
- Lead, deliver and develop operational projects, ensuring the work of the Suzy Lamplugh Trust has maximum impact and is embedded into the core output of the charity.
- Lead on the National Stalking Helpline, National Advocacy Service which offers support and advice to thousands of victims of stalking every year, and the Cleveland Advocacy project.
- Work with the Director of Services to deliver an ambitious strategy which includes developing national hubs and accreditation services across the UK, as well as supporting in the roll out and delivery of core training packages across statutory and non-statutory services.
- Provide leadership and management to relevant managers and team leaders.
The Senior Service and Development Lead will be an ambitious, dynamic leader with strong senior operational experience. The successful candidate will need to think on their feet and work in a fast paced, ever-changing environment. You will have a successful track record in designing, developing and delivering a range of projects and services demonstrating strong project management skills, as well as significant experience offering strategic and operational direction to front line services. You will have a background in the violence against women and girls' sector and experience of working in domestic abuse, sexual violence and/or the criminal justice sector. The ideal candidate will have experience in safeguarding and case supervision.
You will have demonstrable experience in a senior managerial role, be confident setting targets and appraising performance and be an inspiring leader. You will be an excellent communicator with have a successful track record representing an organisation to senior external stakeholders, including government and the media, with strong influencing and negotiation skills with people at all levels. You will have experience developing briefings, producing reports and reporting to funders. You will understand the financial constraints of working in a small charity, and funding mechanisms within the sector, with proven ability to manage multiple complex budgets. You will be passionate about the area of violence against women and girls and want to play an integral part of its future.
This is an exciting time to be part of this organisation. If you are committed, ambitious, results-driven, and resilient and would like to hear more about this opportunity, we would be delighted to hear from you.
How to apply:
The application process is CV and Supporting Statement. In the first instance, for more information about the role, please send your up-to-date CV to Jen at Charity People or contact Jen for an informal confidential chat. The closing date is 9am on Friday 21 June. Applications are being reviewed and interviews will be taking place on a rolling basis, so we encourage you to contact us as soon as possible if you are interested.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
The Head of Counselling has overall responsibility for the smooth running of the clinical services, the recruitment of suitable counsellors, supervisors, and Strides HCC team to ensure the maintenance of high standards of service delivery.
The role is an integral part of Strides, working with the CEO and other Heads of services to support the continuous development and delivery of services in line with Strides’ strategy.
The main purpose of the role is to provide effective management and leadership of Strides HCC. The role focuses on the strategic development of the project, the financial management and financial sustainability of its operations, and the overseeing of all aspects of the clinical service delivery and clinical governance.
KEY RESPONSIBILITIES
• To be accountable for all aspects of clinical governance in the service, reporting back to the CEO as required.
• Organise and chair the steering group meetings, review minutes and report back on actions and progress.
• Responsible for ensuring service(s) meet contractual, funding and legal obligations as applicable.
• Conduct regular management / quality audits and provide management reports on performance.
• Contribute to organisational policy and procedure development.
• Produce and revise service-specific policies, and oversee their implementation across the HCC service.
• Accountable for ensuring robust information management is in place; supporting the continuous Strides' information management systems and utilising management information reporting to assist management oversight of performance and to inform service developments.
• Alongside facilities management and service manager to proactively ensure that all key elements of effective health
STRATEGIC MANAGEMENT
• Develop and embed deliverable annual plans for each service. Work with and support the other Heads of services and safety management are in place for all services, including delegating specific duties as appropriate in each service and the SLT in promoting the work of Strides.
• To sustain existing and develop new business for HCC by raising the profile of HCC and by identifying, engaging, and building relationships with new clients and other mental health services.
• Develop professional networks and partnerships with a range of key stakeholders to aid service development.
• Anticipate and develop strategies to resolve service challenges or risks involving appropriate colleagues.
FINANCIAL RESPONSIBILITY
• To set an annual operational budget for each service in conjunction with service managers, finance team and senior management.
• Act as budget holder for designated area, responsible for monitoring and controlling assigned budget, taking corrective action where appropriate, and reporting as required.
• Work with service managers to ensure all financial and administrative processes are delivered to a high standard within policies and procedures.
• To identify possible sources of income, working with fundraising colleagues on sourcing funding for service development.
SAFEGUARDING
• Be responsible and accountable for ensuring HCC fully embeds excellent safeguarding practice and are fully aware of organisational safeguarding policies and procedures.
• Act as key source of support, advice, and expertise for safeguarding for the service.
• Together with the Clinical Manager act as points of contact for counsellors and supervisors in case of urgent clinical questions/issues.
PEOPLE LEADERSHIP
• Create clear vision and objectives for service(s) under your leadership; empowering, motivating people to be fully engaged and participate in the work and provide high standard clinical service.
• Through line management responsibilities, develop accountable service managers with clear expectations and objectives, ensuring learning needs are assessed and met.
• To have regular, clear communication with direct reports and facilitate a ‘feedback loop’ to ensure your teams are fully informed of organisational decision making and updates and team members are provided mechanisms to feed into organisational developments.
• To ensure that staff operate at the level of competency specified for their posts; to coach, support and develop staff to enhance their levels of competency and to take effective steps to address underperformance.
• To work with service managers and HR team to ensure the best possible management of team members, ensuring all matters are managed in line with Strides policies and procedures.
• Line manage the Service Manager and the Clinical Manager, and the Clinical Supervisors.
• Monitor and support the work of Supervisors & organise and chair quarterly supervisors’ meetings.
• Together with the Clinical Manager, organise an annual seminar program for HCC Counsellors and Assessors.
OTHER DUTIES AND RESPONSIBILITIES
• To contribute to Strides’ overall strategy and business plan.
• To work collaboratively and contribute to positive working relationships with team colleagues, wider Strides colleagues and volunteers and to participate in reflective practice.
• To fully engage with and represent the area of responsibility as required in the system of organisational management and Board of Trustee meetings and Strides events.
• To keep abreast of current legislation and other developments relevant for the specific area of work.
• To maintain probity and transparency in all dealings and declare any interests that might affect the role.
• To adhere to Strides Diversity and Inclusion and Health and Safety Policy in all aspects of the work.
Interview Date: 5th July 2024
The client requests no contact from agencies or media sales.
Job Description
The Head of Advocacy and Policy will be responsible for developing an excellent Advice Service and Retention Team to support and advise students effectively to enable excellent student experience and satisfaction.
This role will lead on the development of effective insights, representation and support initiatives/campaigns for students, across our three campuses at Greenwich, Avery Hill and Medway.
This role will enhance work with the diverse student population of the University of Greenwich and lead a dynamic team to ensure students have consistent and accessible services that contribute to positive student experience.
This role sits within the wider Membership Services department, together with other key areas consisting of; Activities, Sport, Academic Communities, Representation and Democracy, we provide a high-quality service for students, that they can shape, steer and be at the heart of.
This postholder will be part of the GSU Senior Leadership Team and will be expected to contribute to department and organisation wide strategic development.
The post holder will:
- Have expert knowledge in areas of in relation to Advice and Retention and policies and legislation relating to such activity
- Support and develop strong student-led communities and campaigns in areas of: Advice, wellbeing and retention so that members can thrive
- Provide line management support to staff so that the team have up to date, specialist advice skills, knowledge and understanding of University regulations, policies and procedures that may affect the work of the Advice service and oversee engagement across Greenwich’s 3 campuses
- Undertake casework and provide expert advice for the team on all aspects of Advice
- Lead on the project management of wellbeing/health promotion campaigns and initiatives throughout the year, as well as any external bids through bodies such as OfS
- Oversee the Retention and Wellbeing Project work, and other relevant projects with external partners
- Lead on insights work relating to retention, wellbeing and support
- Lead on responses to external consultation and enquiry responses, including but not limited to OfS, Department for Education, OIA and Universities UK
- Support elected officers to deliver on campaigning priorities
- Ensure the Advice service has the skills and is equipped to support the diverse needs of students at Greenwich and Kent at Medway.
- Provide regular insights and reports on the GSU Membership to inform our strategy and service provision
- Work with other Heads to develop relevant and modern Front of House services for each GSU campus ensuring ease of access and consistency for all members.
Key Areas
- Be an engaged and active member of the Senior Leadership team, contributing regularly and working collaboratively with peers
- Provide leadership, strategic direction and day to day operational management to the Advocacy and Policy: recruiting and inducting members of staff, motivating, supporting and developing team members to ensure they have the necessary skills and knowledge for their roles as well as manage performance
- Develop a proactive results driven culture within the team, ensuring agreed objectives and targets are delivered, whilst promoting a collaborative approach to working with internal departments
- Develop succession plans and identify training and development opportunities within the team
- Be accountable for the quality of outputs of the team
- Provide support to the Officer team helping and equipping them, particularly in their roles as representatives and providing pastoral support and guidance.
- Ensure the whole organisation is aware of and understands the work of the Advocacy and Policy Team and its contribution to our strategic objectives
- To maintain expert and up-to-date knowledge on sector policies and regulations relating to advice, retention and student success, providing relevant guidance to officers and staff as required.
- Develop and promote a culture of continuous improvement across the team to ensure we can adapt to changing students’ needs and priorities, as well as building on successes and preparing for the future.
Strategic Development
- Contribute to the strategic objectives of GSU, with a particular focus on advice, support and wellbeing in relation to the student experience
- Develop and oversee a new and innovative approach to proactive health and wellbeing campaigns that empower students to look after themselves and each other, as well as seeking support
- Lead on Access and Participation Plan Engagement, acting as the key contact on this area with the University.
- Build and maintain strong working relationships with relevant senior UoG staff and departments including Student Academic Services, Faculties and our partners at Kent Unio
- Develop and oversee the Advice service to support advocacy initiatives at multiple levels within the University, ensuring both students and University stakeholders view GSU as a credible and reliable source of information on the needs of students.
Monitoring and Evaluation
- Develop and oversee a structured approach to gathering, analysing and reporting on data relating to engagement of students with our services and to student views on key issues relating to retention and success
- Develop and oversee processes of collecting quantitative and qualitative data from casework to analyse trends and inform feedback for the SU and university
- Ensure evaluation mechanism are embedded in the teams working practises and that findings are shared and used to implement learnings with the goal of improving services
- Support Officers by preparing information, statistics and trends about key services to be shared within the University committee cycle
- Be responsible for the implementation of service standards for the Advocacy and Policy Team and to monitor and report on adherence to these standards
- Prepare materials to apply for any relevant quality mark accreditations for the service.
Budget and Financial Management
- Manage a budget relating to Advocacy and Policy including any restricted funds.
- Be responsible for the teams resources, ensuring these are effectively allocated, managed and controlled
- Review and establish processes, systems, polices and where appropriate standard procedures to maximise efficiency ensure deadlines are met and a positive return on investment
- Review and provide narrative for scrutiny at monthly management meetings with the Finance Team
Stakeholder management
- Collaborate with GSU colleagues, particularly the Student Voice and Engagement Teams to ensure we have a consistent approach to how we work with and support students
- Work with students through our representative structures and forums to ensure we shape services students want and need, taking into consideration the varying campus priorities
- Maintain strong relationships with key university staff to develop, deliver and evaluate collaborative projects and interventions supporting advice and retention
- Attend meetings relating to Advocacy and Policy as well as associated areas at both GSU, the University and externally, included, but not limited to regional networks
- Identify opportunities to share best practice and represent the work of GSU and your team to the wider HE community, through conferences and publication.
Personal Specification
Essential Experience
- Line management experience
- Relevant experience working in the youth, education, students’ union or other membership or advisory organisation
- Experience of leading a multi-functional team
- Experience of mentoring coaching staff/elected officers
- Experience of developing operational policies and procedures
- Experience of budget management, project management, and operational management
- Experience of working with a range of stakeholders and partnership working or strategic networking
Essential Skills and Abilities
- Ability to work with and lead a high performing team
- Ability to troubleshoot difficult situations, and deal with them calmly, efficiently and effectively
- Ability to produce confident, clear written reports and be able to write succinct documents on complex areas
- IT skills at a level that supports membership CRM systems, Advice Pro and other platforms
- Excellent time management and organisational skills with the ability to manage others to reach deadlines, within agreed budgets and to a consistently high standard
- Ability to write strategies and be able to effectively communicate vision and mission
- Ability to stay focused and efficient in the face on changing priorities
- Track record of successfully developing and implementing projects and operational change
- Able to draft policies and procures with an eye for detail and accuracy
Essential Knowledge
- Awareness of current issues within the higher education sector
- Knowledge of relevant external bodies and organisations including Advice UK, NUS, Citizens Advice, OIA, Ofs, Student Minds
- Knowledge of relevant health and safety legislation
- Knowledge of Safeguarding, advice legislation, risk assessments and GDPR
- Knowledge of providing 121 support
Education/Training
- No one specific qualification is required, but evidence of recent continuing professional development in a professional area relevant to the post is required. For example: ILM, City &Guilds etc.
Personal Attributes and other requirements
- Able to travel within the Borough and Region.
- Able to work some evenings and weekends and stay overnight where necessary.
- Works well in a team with a flexible approach to work
- Be eligible for a DBS check if needed
- A commitment to the principles and practices of equality and diversity
- An ability to apply awareness of diversity issues to all areas of work.
- Commitment to the values and ethos of GSU.
Desirable other requirements
- Visionary, creative, and innovative strategist
- A positive, solution focused leader – able to make ‘tough’ decisions; determined and resilient in order to cope with the demands of the role
- Empowering, authentic leader with high levels of emotional intelligence
We help students at the University of Greenwich become the best they can be at university and beyond.
The client requests no contact from agencies or media sales.
At Cranstoun, we are always in search of talented and experienced individuals to join our team. An exciting opportunity has arisen within the service’s management team.
We are looking for a competent team leader to lead an operational team of administrators, including apprentices to deliver a safe, effective and inspiring service.
You will be responsible to provide a comprehensive and efficient data reporting and analysis support service to the Sutton Inspire Drug and Alcohol Service (Adult and YP).
You will deliver accurate data analysis and reporting, disseminating information as agreed and directed, including for submission to commissioners or national databases. Leading on any data management projects linked to the development and delivery of the Cranstoun Sutton services. This will be to established deadlines and you will need to be able to respond to adhoc reporting requests in a timely manner. The supply of data, information and analysis must be accurate, as it will be used to influence strategic and operational service delivery and contribute to the maintaining the organisation’s reputation for delivering effective outcomes.
You will be responsible for overseeing all administrative processes within the admin team, including, but not limited to, reception, referrals, discharges and the batch prescribing process. You will be required to print scripts in the absence of the prescribing administrator.
Education and Experience
· Qualification or demonstrable experience around data analysis.
· Management experience or the ability to demonstrate sufficient competence or experience in relevant roles.
· Demonstrable skills and experience of working with people from a range of social, cultural and ethnic backgrounds.
· Proven ability to deliver a high quality service and to ensure work is completed to target deadlines and using initiative.
· Demonstrable ability to work under pressure and to tight deadlines while producing high quality data analysis and accurate reporting.
· Experience or ability to provide training and lead on action planning.
The services operate core hours of Monday – Friday, 9am – 5pm. They also offer additional service hours on some days between 8am – 9am and 5 – 8pm.
All posts will be subject to an enhanced DBS Disclosure.
Careers4Change is delighted to support Access-The Foundation for Social Investment in their search for a Director of Finance & Operations
Job title: Director of Finance & Operations
Location: Hybrid/Central London
Reporting To: Chief Executive Officer
Contract: Permanent (4 days per week preferred)
Salary: £78,000 (pro rata)
Date Closes: Friday, 28th June
Role Purpose:
This is an exciting opportunity for an experienced finance and operations leader to join the senior management team of Access – The Foundation for Social Investment at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to continue to lead our efficient finance and treasury function, as well as lead a range of enhancements to respond to the growth of the organisation across operations, HR, IT and Governance support.
About Access – The Foundation for Social Investment
We want to see a social investment ecosystem that works for all charities and social enterprises and through our programmes and our advocacy work, we ensure that charities and social enterprises can access the finance they need to sustain or grow their impact.
We target those most in need of patient and flexible investment through:
- Funding enterprise development and blended finance programmes in England.
- Sharing knowledge and data and translating it into practical insight that others can use.
- Mobilising others who share our goal of making capital work for communities.
Since 2015 Access has been tasked with distributing over £160m from the Dormant Assets scheme, Government and the National Lottery Community Fund. As a wholesaler we work with several dozen partners to deliver programmes around England, including social investment funds, social enterprise support organisations, network organisations, and grant management bodies. We expect to make grants of over £30m this year.
We are a relatively small team of 13.
Key Responsibilities:
Leadership & Strategic Vision:
- As part of the four strong senior leadership team (which also includes the CEO, Director of Partnerships and Advocacy and Director of Programmes), contribute to the overall direction and strategy of Access, and deliver on relevant areas of the organisation’s operational plan.
- Lead in the strategic planning and successful delivery of Access’s financial and operational management functions.
- Lead on projects to drive forward the internal aspects of Access’s equity, diversity and inclusion strategy.
- Represent Access at various events, promoting our influencing and advocacy aims.
Finance:
- Responsible for the financial planning of the organisation, including the development of annual budgets and long-term forecasts. Work with budget holders across the organisation to ensure the ongoing adherence and management to these budgets/forecasts across all programmes.
- Oversee financial systems that record and report on financial activities and provide information and projections to allow strategic and operational decision -making.
- Working with the Head of Finance to oversee payment, invoicing, bookkeeping and banking activities, maintaining up to date computerised records and maximising use of the accounting system (Twinfield).
- Oversee the relationship with Access’ external and group auditors and support the Head of Finance with the year-end process, external audit, preparation of annual financial statements and sign-off from relevant stakeholders.
Treasury Management:
- Manage the relationship with Access’ asset manager and ensure the endowment investment policy/strategy is being implemented, including in particular, adherence to Access’s stated impact goals for the endowment,
- Ensure high quality reporting on the performance of the portfolio from the asset manager.
- Oversee Access’s multiple banking relationships and the performance of our extensive cash deposits to balance the requirements of return, impact and liquidity.
- Support the advocacy and communication of the “total impact approach” taken by Access, sharing learning and influencing others in the development of their investment strategies.
Governance:
- Take overall responsibility for the Governance support processes and cycles at Access, including plans for regular business at board and committee meetings, members’ terms of office and recruitment of trustees and committee members.
- Ensure Access complies with statutory and legal requirements, including returns to Companies House and the Charity Commission.
- Oversee the management of up-to-date registers of interest for all board and committee members and senior staff.
- Provide advice to the Board and CEO of any legal responsibilities prevailing upon the organisation.
- Co-ordinate the agenda and content for the Audit, Risk and Compliance Committee (ARCC), and the Endowment Investment Committee (EIC), and contribute to meetings as appropriate.
- Support the CEO and Chair in reporting to Access’s sole corporate member, the Oversight Trust, and providing assurance that Access remains in compliance with our Governance Agreement.
- Working closely with senior colleagues, oversee and manage the establishment of the risk appetite and risk management framework for regular review by the ARCC and board.
- Ensure appropriate and up to date policies are in place across all areas of Access’s operations, reflecting legal requirements as well as best practice, and that these are clearly communicated and are being adhered to.
HR & Supporting Team Development:
- Lead on the development and implementation of HR policies and processes including ED&I, recruitment, annual salary reviews, and individual performance and development plans.
- In collaboration with line managers, ensure that appropriate training and development opportunities are in place to ensure all team members are given the best opportunity to succeed in their roles.
- Oversee relationships with key outsourced service providers including payroll, pensions, benefits etc.
- Leadership of the three strong finance team including line management of the Head of Finance and support to Business Support Officer.
- Be responsible person for the Sponsorship management System.
Operations & Programme Support:
- Ensure Access’s IT infrastructure and systems are effective, including managing the relationship with Access’s IT provider.
- Oversee the management of IT Risk, Business Continuity Planning and the maintenance of IT security.
- Manage the relationship with Access’s landlord (Better Society Capital, from whom we sub-let office space).
- Oversee key financial reporting requirements, including those as specified in the contracts with the Department for Culture, Media and Sport and National Lottery Community Fund, as well as to the Board and relevant committees.
- Together with the Business Support Officer, manage papers for a variety of committee and board meetings.
- Manage key procurement processes from advertising through to contracting and the production of grant agreements.
- Ensure Access has appropriate insurance policies in place.
Person Specification:
Essential skills and key personal attributes include:
- Extensive knowledge of accounting principles and systems with relevant accounting qualification (ACCA, ACA).
- Knowledge of statutory and legal requirements, ideally relating to a charitable organisation.
- Substantial experience of working at a similar level, demonstrating involvement in setting direction, policy, processes and controls and in providing professional expertise, advice, and guidance.
- Substantial experience of effectively supporting and working with boards and governance committees.
- Demonstrable experience of leading change and the successful development and implementation of systems and processes across different organisational functions.
- Experience of managing across a range of functions/discipline.
- Able to balance the strategic and operational aspects of the role and to easily switch between them when required.
- An understanding of the importance of and evidence of the ability to communicate financial and other complex information in a way that is easy to understand to non-financial users.
The role is based in Access’s offices in Central London and with some dedicated time together as a team each week (currently Tuesdays). Outside of this shared time, Access anticipates a significant degree of day-to-day flexibility in terms of where team members will work, depending on both personal preference and the needs of their role.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Myaware is recruiting for a new CEO to lead us into the next exciting phase of the organisation. This is a great opportunity to help us achieve our mission to provide support to the myasthenia community, raise awareness and fund crucial research about the condition.
About Myaware
Myaware is the only charity in the UK dedicated solely to the care and support of people living with myasthenia.
Myasthenia means muscle weakness. The myasthenias are a group of neuromuscular conditions including myasthenia gravis, ocular myasthenia, Lambert-Eaton myasthenic syndrome and congenital myasthenic syndrome.
· We work to raise awareness of myasthenia, as it is a little-known condition.
· We provide support services for people living with myasthenia and their families. These include welfare advice, online support groups and webinars, social media peer support groups and support and information via telephone and email.
· We raise vital awareness and campaign for better medical services for people with myasthenia and work to inform medical professionals.
· Myaware funds research that brings us closer to finding a cure as well as funding specialists nurses and advisors.
About the role
The Chief Executive Officer will provide strategic guidance and oversight, ensure operational efficiency and sustainability, and maintain the organisation's commitment to serving the myasthenia community.
Your responsibilities in the role will include:
· Advising and working with the Chair and Trustees on the strategic direction of the charity and implementing board decisions,
· Leading by example and embodying Myaware values of respect, passion, collaboration, integrity and sustainability,
· Networking across the sector and raising the profile of the charity and people living with myasthenia across the nations where Myaware operates,
· Delivering effective management and administration of the organisation,
· Leading a fantastic team of colleagues, supporting their work and development and displaying emotional intelligence and leadership.
· Providing a clear vision and promoting the mission, aims and objective of Myaware and leading delivering the budget, an ambitious fundraising strategy and organisational direction.
Location: Remote, with regular attendance at offices in Derby
Salary: £50-55K dependent on experience
Reports to: Chair and Board of Trustees
Holiday: 36 days including statutory bank holidays
Pension: 5% employer contribution
Applicants should upload CV and covering letter in response to the job statement and person spec by noon on 17th June.
Myaware values diversity and equality. We especially welcome applicants who are under-represented within the charity sector and want to build a team with a diverse range of perspectives, backgrounds and skills. You do not need to have lived experience, or direct knowledge of the myasthenia conditions – just empathy and the motivation to learn. We know that a diverse team is a strength, and we look forward to hearing from all interested applicants. Please do reach out to us if you require any regional adjustments for the interview or throughout the process.
The client requests no contact from agencies or media sales.
Neighbourhood Watch is the largest volunteer led crime prevention and community development charity in the UK. We are expanding our small paid Central Support Team as we have increased our funding through grants and sponsorship. The Project Coordinator role offers an exciting opportunity to play a fundamental role in a range of impactful projects that drive positive change in communities. Collaborating with a dynamic and diverse team, you'll be at the heart of shaping and streamlining transformative projects, amplifying your skills in project management, stakeholder engagement, and problem-solving. This role is perfect for someone looking to work towards building a just and community focused world.
The Project Coordinator role is responsible for the smooth running of our projects and programmes. Working closely with our Heads of Department, the Chief Executive and our Administrator, ensuring that our projects are delivered to a high standard, and that our partners have a positive experience working with us.
Applicants must submit a CV AND a supporting letter detailing how they meet the job criteria
Our mission is to support and enable individuals and communities to be connected, active and safe, which increases wellbeing and minimises crime.
The client requests no contact from agencies or media sales.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
We are a dynamic, innovative and values-led organisation, with the opportunity and flexibility to develop our services to meet the needs of the people we work with. As part of our commitment to end the homelessness of more people using our direct services, including people with complex needs, we are seeking a Practitioner Psychologists or Psychological Therapists to join our fantastic Clinical Psychology teams in locations around the UK.
You will join an extraordinary team of frontline lead workers with a focus on people facing homelessness who have survived a range of difficult and traumatic experiences
About you
We are looking for people who are community focused and driven by our shared values. You will look forward to engaging with individuals who have very difficult lives and have struggled to access traditional forms of support. You will have the skills to offer creative and flexible individual work, alongside consultation and reflective practice to core groups, multi-agency networks and the wider system. You will be excited about joining a local team of people who share a commitment to end homelessness and a national team of psychologists led by a Lead Psychologist.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
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Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
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Pension scheme with an employer contribution of 8.5%
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28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave
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Highly competitive, enhanced maternity, paternity, shared parental, and adoption pay
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Flexible working around the core hours 10am-4pm
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And more! Full list of benefits available on the careers pages of our website
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
How to apply
If this sound likes the opportunity for you, please click on the 'Apply for Job' button below.
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Recruitment team will contact you to discuss how we can help.
Registered Charity Numbers: E&W1082947, SC040094
The client requests no contact from agencies or media sales.
Q is an ambitious initiative connecting thousands of people working to make health and care better across the UK and Ireland. Q is part of respected charity the Health Foundation, working in partnership with organisations across the UK and Ireland.
The Q team operates in a matrix structure and this post-holder will be embedded in the Operations Team working closely with the Events Manager and Q’s Programme and Project Managers.
As the Programme and Events Officer, you will be responsible for providing high quality programme, project and event support across multiple service areas within the Q team portfolio of programmes, events and communications activities. The post-holder will need to work effectively within a dynamic environment and maintain positive lines of communication across the team.
Collaborative by nature, you will provide expert support to project teams across Q, helping them make use of our project management framework and enhance their overall ways of working. You’ll have excellent interpersonal skills with the ability to build and maintain positive relationships with a range of internal and external stakeholders. You’ll also be a detail orientated and effective communicator who can create internal briefings in line with the Q brand and provide operational support to the events team.
To find out more about the role and what we are looking for, please click on the link below to be redirected to our careers website.
The client requests no contact from agencies or media sales.
Data Transformation Programme Lead
Contract: 12 Months Fixed term contract, 35 hours per week
Salary: £56,249- £59,602 with excellent benefits
Location: London, UK
Hybrid Working: A minimum of 40% of working time is spent face to face, either in the London office or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London, and this will be your location and contract base.
About WaterAid:
Want to use your skills in Data Transformation and Programme management to play a vital role in making clean water, decent toilets and good hygiene normal for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Data Transformation Programme Lead to change normal for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team:
The Performance, Insight and Innovation department focuses on establishing an insight-led approach to fundraising, campaigning, and influencing, combining the analysis of performance data with market research to deliver recommendations and support for strategy development and optimisation of future activity. There are three data functions that collaborate together and across the organisation to manage, optimise and drive value from our data - Data & Analytics, Data Operations and CRM Development. We utilise Power BI, Dynamics d365, Azure and our own Integration Hub and Data Warehouse to underpin our work.
About the Role:
As our Data Strategy Transformation Programme Lead you willl play a pivotal role in delivering our data transformation strategy roadmap, helping ensure that we can achieve our ambitious goals for income growth and ultimately that everyone, everywhere has clean water, decent toilets and good hygiene.
In this role, you will lead on initiatives, provide programme oversight and coordination and support others delivering change projects. For example:
- Co-creating and embedding a new operating model, business processes and ways of working across our data functions and with stakeholders.
- The development and iteration of a Performance Dashboard for Data and our Data functions, with support from analysts and engineers within the team
- The roll out of a data culture programme across Communications and FundraisingCommunications and Stakeholder engagemen
- Progress tracking and reporting: Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks and communication with stakeholders
- Support others who are leading on projects within the programme, providing practical guidance and monitoring progress. For example:
- Establishment of a Data Governance function
- Streamlining income processes
- Business process improvement projects
- Track and report against progress of the programme and initiatives within it, as well as monitoring and responding to risks.
About You:
You'll be an experienced programme manager with specific experience of working within data functions and driving business improvements.
To be successful, you'll need:
- Project management experience (qualifications handy but not essential, proven experience most valuable)
- Analytical and problem-solving skills and a solution-orientated mindset
- A collaborative approach and ability to work across teams and matrix structures with ease
- Knowledge and experience of data systems, data management principles and supporting technologies
- Experience in implementing operating models and ways of working, ideally in a data or technology team
- Experience of utilising Operational Management and productivity tools to manage workload, workflow and prioritisation and to analyse effectiveness.
Closing date: Applications will close at 23:59 on Sunday, 30th June 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover letter into one document in either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the UK. All our vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
About Affinity Trust
At Affinity Trust, we are committed to making a difference in the lives of people with learning disabilities and autistic people. With over 30 years of dedicated service, we champion inclusivity, support independence, and create opportunities for the people we support, enabling them to live their lives in their way.
Position: Integrated Care Systems Lead
Contract: Two-year, fixed term basis. Applications for full or part-time are welcome
Salary: £60,000 (pro-rata if working part-time)
Location: Home-based role
Flexible, with a requirement to travel across our operational areas in the UK.
The Role
As our Integrated Care Systems Lead, you will play a pivotal role in steering Affinity Trust's engagement with Integrated Care Systems (ICSs) across the UK. Your primary focus will be building robust relationships with ICSs, aligning our services with their strategic ambitions, and securing new social care contracts. This role is critical in ensuring Affinity Trust is positioned as a partner of choice within the evolving health and social care landscape, providing innovative and person-centred services to support people with learning disabilities and autistic people
Why Join Us?
- Impactful Work: Make a tangible difference in the lives of people we support.
- Career Development: Opportunities for professional growth in a supportive environment.
- Competitive Salary and benefits package, including a focus on work-life balance.
- Inclusive Culture: Be part of a diverse team that values every individual’s contribution.
How to Apply
We're excited to hear from experienced professionals who are passionate about shaping the commissioning landscape for health and social care. Please share your CV and a cover letter explaining why you're a perfect match for the role and why you would like to be a member of the Affinity Trust team.
Application Deadline: 01 July 2024
Affinity Trust is an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage applications from all sections of the community.
The client requests no contact from agencies or media sales.
Shannon Trust Prison Facilitators HMP Send
Do you want to join an organisation committed to addressing illiteracy amongst people in prison?
Shannon Trust are delighted to be working with His Majesty’s Prison & Probation Service (HMPPS) to provide peer-led literacy and numeracy programmes across a number of prisons. We now have the opportunity to provide a service at HMP Send. Working closely with the prison and their staff, people in prison, Shannon Trust volunteers and mentors, this post will lead the delivery and development of our literacy and numeracy programme at HMP Send, maximising opportunities for people in prison to learn to read.
Ideally you will have some experience of prison settings underpinned by the ability to build relationships and personal qualities that include resilience, determination and a problem-solving approach.
This role will be prison-based. Employee benefits include a company contribution to pension scheme of up to 5%, 30 days holiday plus bank holidays, life insurance, paid volunteering days, discounts via Reward Gateway and an Employee Assistance Programme. The biggest benefit though is our culture – our people really want to work for the organisation.
We welcome job applications from people with lived experience of the criminal justice system and do not routinely ask for details of any criminal convictions. These roles do require prison security clearance, so we will need to ask for details of any relevant criminal convictions before an offer of employment is finalised.
Interviews are planned for the week commencing 15 July 2024.
REF-214 837
Using Anonymous Recruitment
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Actively Interviewing
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We are looking for a Financial Analyst to play a key role in the finance and broader management team of our ancient and innovative Christian charity, which has a chapel and a pattern of prayer at its heart.
This is a new role established to support our Finance Director and provide analysis of results and performance to support the Commercial Director, managers and trustees in their decision-making processes.
The ideal candidate will be proactive and a great communicator. They will have excellent interpersonal skills and be particularly good at communicating often technical information to non-specialists. They will work well with others including colleagues, clients and suppliers.
Experienced and dedicated, they will support the management of this venerable and much-loved institution and be flexible to assist the small finance team, especially in busy periods.
As the Royal Foundation of St Katharine is a Christian retreat centre that is open to all regardless of faith, and as the post holder would be a member of the management team, it would be essential for this person to support the Christian ethos of the charity. It would be desirable if they felt able to support the rhythm of prayer in our chapel, though this is not a requirement.
Essential skills and experience
- Experience in the hospitality sector with a strong preference to hotels.
- University degree or equivalent.
- Either hold or be studying for a recognised accounting and finance qualification. Study support will be available for the right candidate.
About RFSK
At St Katharine’s, We provide an outstanding conference centre and retreat house in the heart of London that enables individuals and organisations to be refreshed and to do inspirational and creative work.
With our precinct space and Yurt café, we offer a popular venue that appeals to local residents and community groups.
How to apply
Please apply with a CV and cover letter setting out your suitability for the role.
We will be interviewing applicants on a rolling basis and may appoint to the role prior to the closing date for applications.
The client requests no contact from agencies or media sales.