Operational support officer jobs in Birmingham
We are looking for a dynamic Senior Research & Analysis Officer to manage and deliver information, data, and analysis to help Youth Futures build evidence for impact.
This is an opportunity for a researcher with excellent data analysis, trial design and data skills to work widely across a busy and ambitious directorate, helping us understand and address youth unemployment in England.
Working with two teams in the Impact and Evidence Directorate, you will gain experience and contribute meaningfully across a range of research and evaluation activities.
- You will work with the Head of Evaluation and Principal Economist to support the design, delivery and management of data systems; scope, commission and manage high-quality evaluations; and conduct data analysis and quantitative social and economic research.
- You will also use your analytical expertise to extract insights from data, identify trends, and liaise with policy and communication teams to prepare outputs for external use.
- You will support the work of YFF’s evaluation team in generating new evidence for employment support programmes and Employer Practice through impact evaluations, including Randomised Controlled Trials.
- The role also offers opportunities to work on data visualisations for effective communication of data and research insights.
This role can be based at our Birmingham, Leeds or London hub. We currently operate a hybrid model of two-days per week in the office and three-days from home.
For more information on this role, please download our recruitment pack.
Due to receiving high volumes of interest in our opportunities, this vacancy may close earlier than the advertised deadline. To ensure your application is considered, please submit it as soon as possible.
Registered Charity
51 - 100
We are the national What Works Centre for youth employment, with a specific focus on marginalised young people.
The client requests no contact from agencies or media sales.
Thank you!
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2025 – now 6 years in a row!
The HR Officer will provide expert support and advice to operational management in all areas of HR whilst consistently demonstrating HR best practice. The HR Officer will be the initial point of contact for all operational HR related matters.
Occasional travel to team meetings across the region.
Interviews will take place via Microsoft teams.
About the role
Your main duties will include:
- Providing first level advice and guidance on HR Policies and procedures, employment law and employee relations issues with the guidance of the HR Services Manager as required
- Advising and supporting Business Support Managers with disciplinary, grievance, absence management, and performance improvement cases.
- Ensure the provision of appropriate, timely and accurate management information to support strategy development, management decision making and improve the effectiveness of HR Services as and when required.
- Review sickness absence and undertake relevant interventions, including referrals to Occupational Health and advice to Managers on phased return.
About you
The successful applicant will have:
- Qualified or working towards CIPD
- Experienced in developing metrics and reports with data analysis ability
- Excellent working knowledge of Excel, Word and Outlook
- Experienced in supporting managers with ER cases
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders , we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Thank you!
People Services Officer
Fixed term contract until August 2027
17.5 hours per week (Wednesday to Friday).
£13,134.87 per annum
Location
The Children's Society has been helping children and young people in this country for over 140 years. We deliver essential local services that provide safe, trusted support to children and young people during times of significant need
This role sits within our People and Culture Domain.
We're looking for a proactive and customer-focused People Services Officer to join our People (HR) Team. This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys delivering high-quality operational HR support.
In this role, you will help ensure our HR processes run smoothly, efficiently and in line with policy, while working collaboratively with colleagues across the organisation. You'll be a key point of contact for employees, volunteers and managers, supporting the full employee lifecycle and helping drive continuous improvement across our HR service.
As a People Services Officer, you will:
-Ensure smooth and accurate processing of pay and contractual changes, working closely with Payroll and confirming all changes in writing.
-Manage and respond to internal and external queries via shared inboxes, ensuring accuracy and timely resolution.
-Lead, plan, and provide guidance on family leave processes, and offer first-line advice on low-level employee matters (e.g. sick pay entitlement, volunteering/positive disclosures).
-Support continuous improvement by identifying opportunities, contributing to HR projects, and helping implement new processes and initiatives.
-Provide administrative and system support to the People Partnering team, including preparing HR documentation, generating data reports, and supporting compliance with key people processes.
-Maintain a customer-focused approach while ensuring data accuracy, attention to detail, and adherence to HR policies and procedures.
The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer.
Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.
The Children's Society is committed to safeguarding and protecting the children and young people we work with. As such, all posts are subject to a safer recruitment process, which includes the disclosure of criminal records, vetting checks, and the provision of appropriate references. The number and type of references required may vary depending on the nature and responsibilities of the role, ensuring that each appointment is carefully assessed. We have a comprehensive range of policies and procedures in place to promote safeguarding and safer working practices across all areas of our organisation.
Please note we will be shortlisting an interviewing as and when applications comes in.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The International Prader-Willi Syndrome Organisation (IPWSO) is seeking a talented and motivated CEO who will deliver our organisational strategy which aims to improve the lives of all those affected by a rare genetically determined disorder called Prader-Willi syndrome (PWS).
The role of CEO at IPWSO is both challenging and rewarding. You can help deliver change for people affected by PWS from across the globe by helping us build solidarity, promoting scientific reasoning and research, helping to foster new relationships, supporting our members, and striving for equality for everyone affected by the syndrome.
You will work alongside passionate volunteers and experts in PWS from across all continents and with a skilled and small staff team based in the UK. We are all dedicated to making a tangible difference!
For the full person specification and the JD, please refer to the attachment below.
#CEO #Chief Executive #Chief Executive Officer
Please see the application pack for the full Job Description and Person Specification.
Apply on the Charity Job website and submit a copy of your CV with a covering letter of no more than two A4 pages, describing how you meet the requirements of the role and the criteria outlined in the Person Specification. Include in your covering letter the names, position, organisation, email, and telephone contact of two referees, one of whom should be your current/most recent employer. References will only be sought once your express permission has been granted.
We will be reviewing applications and interviewing applicants on a rolling basis. We encourage you to apply early, as the advertisement may close before the 19 February 2026.
Registered Charity
1 - 5
To unite the global PWS community to collectively find solutions to the challenges of the syndrome.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Muscular Dystrophy Support Centre (MDSC)
Muscular Dystrophy Support Centre (MDSC) is a regional charity supporting people affected by muscular dystrophy and related neuromuscular conditions. We deliver a growing portfolio of health, wellbeing and community-based services, underpinned by strong values, lived experience and a commitment to quality.
The Role
We are seeking an experienced Head of Delivery to provide inspirational operational leadership across our services. This is a senior leadership role responsible for ensuring high-quality, compliant and sustainable delivery, while supporting growth, innovation and continuous improvement.
Working closely with the CEO and Senior Team, the postholder will embed a strong performance culture, champion service-user involvement, and ensure services meet regulatory, contractual and organisational requirements.
Head of Delivery JD
Key Responsibilities
- Provide strategic and operational leadership for MDSC’s service delivery portfolio
- Lead and manage delivery teams, ensuring consistent, high-quality performance
- Oversee safeguarding, risk management, health & safety and regulatory compliance
- Develop and maintain quality systems, audits and performance frameworks
- Champion meaningful service-user involvement and co-production
- Lead service development, mobilisation and change management initiatives
- Build productive relationships with commissioners, funders and partners
- Oversee service budgets, financial planning and sustainability
- Support staff development, supervision and performance management
About You
You will be a confident operational leader with significant experience in health, care or disability services. You will bring strong people management skills, financial acumen and a clear understanding of quality, compliance and performance management in regulated environments.
You will be credible with commissioners and partners, comfortable leading change, and committed to ensuring services are shaped by the people who use them.
What We Offer
- A senior leadership role with real influence and responsibility
- The opportunity to shape and grow impactful services
- Supportive, values-driven organisational culture
- Pension contribution
- Annual leave entitlement plus bank holidays
- Ongoing professional development
Safeguarding
This role is subject to a probationary period and an enhanced Disclosure and Barring Service (DBS) check.
Registered Charity
21 - 50
We work together to support people affected Muscular Dystrophy, creating an environment where full potential and optimal well-being can be achieved, t
Thank you!
The opportunity
We are seeking an experienced and values-led Chief Executive Officer (CEO) to lead East London Waterworks Park in this next phase of our development. This is a rare opportunity to shape the first paid executive leadership role in a pioneering environmental charity.
The CEO role is wide-ranging and dynamic, and will evolve as East London Waterworks Park grows. The CEO will provide strategic leadership to help realise our ambition to purchase the Thames Water depot site in East London, while strengthening our capacity to deliver community-led rewilding and nature-recovery projects across London in partnership with landowners, local authorities and other stakeholders.
An important aspect of the role will involve introducing a sustainable staffing model that complements and develops East London Waterworks Park’s existing volunteer ecosystem, and strengthens our culture, vision and values. The CEO will be supported in this work by long-standing volunteers at both trustee board and operational level, who believe in the benefits this organisational change will bring.
About East London Waterworks Park
East London Waterworks Park is a community-led charity working to reconnect people and nature. Starting from nature-first principles, and with inclusivity at the heart of everything we do, we work with communities to co-design spaces to unlock a chain of positive changes that culminate in the long-term transformation of people and place.
Our work includes:
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co-designing East London Waterworks Park with the East London community, working towards purchasing a 14-acre Thames Water depot in Waltham Forest and transforming it into a biodiverse urban park with free, accessible wild swimming and welcoming community spaces
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co-designing other nature-first spaces on disused or brownfield land in London, returning land to nature in collaboration with local communities to encourage long–term community stewardship
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hosting engagement, education, and empowerment activities that build skills, confidence and deeper connections to nature.
East London Waterworks Park is a sociocratic organisation, with a decentralised organisational structure and a transparent and collaborative approach to decision making. We have grown organically since 2019, responding flexibly to the challenges we have encountered but always committed to our core vision: creating a new kind of urban green and blue space: one that is ecologically rich, inclusive, and shaped by the people and wildlife who use it.
East London Waterworks Park is currently entirely run by volunteers but we recognise the need to transition to a more sustainable structure. We want to introduce paid employees to ensure we can deliver the exciting projects planned in 2026 and beyond, while retaining our strong community-led ethos.
More information
If this sounds exciting, please review the attached recruitment package.
Registered Charity
East London Waterworks Park is a charity campaigning to create a new biodiverse park with natural swimming ponds, forest schools and community spaces
The client requests no contact from agencies or media sales.
Thank you!
The Intensive Support Refuge Manager (ISM) is responsible for the effective leadership and management of Pathway Project’s two Women’s Refuges in South Staffordshire, delivering high-quality, trauma-informed accommodation-based support to women and children fleeing domestic abuse.
She will provide driven operational and strategic leadership across both sites, ensuring safety, consistency of practice, regulatory compliance, financial sustainability and excellent outcomes for residents. She will be supported by a Head of Operations, Deputy Refuge Managers, Senior Support, Refuge staff and volunteers.
She will work closely with the CEO and senior leadership team to support Pathway Project’s evolving strategy and commitment to excellence in service delivery.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.
We have a bold new strategy and a passion for excellence in service delivery with an eye on growth.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
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25 days paid leave plus statutory holidays (pro rata)
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A competitive pension scheme
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Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
** Please ntoe we may close this application early if we receive sufficient applications**
Please apply via CharityJob, please ensure your covering letter and CV hold sufficient information to evidence where you meet the requirements of the Role Profile.
For a discussion about the role please contact Pathway Project Offices, the office number is available on the website
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.
You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.
You will also take day-to-day responsibility for organisational administration.
This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose
The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG). You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.
Job Description and Job Specification
Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern
Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.
Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager
Key Tasks
Volunteer Engagement and Support
· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.
· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.
· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.
· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.
· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.
· Create regular communications to engage and update our volunteers.
Community Development
· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.
· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.
Operational Support
· Ensure our CRM is kept up to date with current volunteer details for each community.
· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.
· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.
· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.
Personal Specification
Essential experience
· Experience in a volunteer engagement role.
· Experience delivering events, both in person and virtual.
· Some experience using CRMs and reporting software.
Essential skills and knowledge
· Excellent written and verbal communication skills.
- Strong interpersonal and engagement skills.
- Ability to manage multiple projects and stakeholders.
- Strong time management and organisational skills.
- Ability to manage competing priorities in a small team environment.
Essential Behaviours
- Takes ownership and accountability for delivery.
- Works collaboratively across multiple volunteer communities.
- Demonstrates an inclusive approach to working.
- Comfortable engaging senior stakeholders with credibility.
Desirable experience
· Experience of working with event management systems and applications.
· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.
· Knowledge of professional bodies, CPD frameworks or membership models.
Flexibility and accessibility
We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.
Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.
Commitment to inclusion
We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.
Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.
The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.
Please apply by sending your CV and covering letter. For an informal and confidential discussion about the role, please contact: Rebecca Hughes, Events and Communities Manager.
Registered Charity
6 - 10
We are the professional membership body dedicated to nuclear, representing over 5000 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About 500k
Our vision is a church in every village in India: an India where every person has a chance to hear the good news of Jesus.
We do this through sending Indian people to plant churches in unreached Indian villages, in partnership with local Indian leaders and Bible Colleges. Our culture is radical, sacrificial and Jesus-centric. We value effectiveness and working smart as well as hard to reach as many villages as possible. Loving God and loving each other remains our first priority.
Being founded in 2014, in our first 10 years we started churches in 4500 villages. In 2025 alone, that number was 2000. Our goal for 2026 is 3000 villages. The global 2026 budget is £2.3M, up from £1.6M in 2025 and £1.1M in 2024.
We are in a period of rapid expansion and the Founder CEO is looking to hand over many of his responsibilities to a COO who will partner with him in leading the mission.
About the role
As the Chief Operating Officer (COO) you will be forming a partnership with the CEO to lead 500k.
You will be unlocking the growth of this ministry as well as sharpening our impact and making it sustainable. You will be a key part of enabling us to achieve our goal of growing 5x over the next 5-10 years.
As COO you will have a prominent role in creating and achieving our annual growth plan. You will be responsible for the organisation’s day-to-day operations, people management, systems efficiency, financial stewardship, safeguarding and compliance requirements. You will anticipate and plan for our growing needs with the development of new people and systems.
Key details
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Reports to the CEO
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37.5 hours per week
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Remote working. Proximity to London where the CEO resides is preferable.
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Salary: £50,000–£55,000 per annum (FTE)
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Opportunities for travel to India and the USA
The current set-up of our team is that all our 17 paid staff are in India. Our 3 UK staff, (including the CEO) work for 500k bivocationally and are not paid. They work at FTEs of 70%, 20% and 15%. This arrangement has been reached through the outworking of our values of radical generosity, radical dependence on the Lord, and seeking to maximally empower our Indian team.
For the last 18 months we have been discerning whether to scale our current arrangement (with more bivocational or support-raising staff in the West) or whether to switch to a salaried model for our UK team.
We desire the new COO to be a part of this discernment process. You should be open to the options of fully or partially support-raising your own salary, or working bivocationally, alongside the option of being salaried by 500k. Having said that, we are committed to landing on a clear plan with you prior to your commencement in the role. A full time role is preferable, but we are open for your commitment to 500k being FTE 70% or more, particularly if the bivocational option is being pursued.
Key responsibilities
You will line-manage the following roles: our India Team Lead, Head of Operations, Head of Admin and Finance Officer.
You will be responsible for:
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Management of our Indian team and our on-the-ground church planting work
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Operational execution across the four branches of 500k (UK, US, Canada and Switzerland).
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Policies, systems, and organisational discipline
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Financial processes, controls, and reporting
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Safeguarding implementation and reporting
You will be empowered to:
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Form annual growth plans in conjunction with the CEO
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Make operational decisions within the agreed strategy
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Challenge inefficiencies and legacy practices
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Build systems that outlast individuals
What we’re looking for:
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Alignment with our vision and values and a passion for our mission. An openness to joining us in discerning the Lord’s plan for our future.
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High personal integrity, emotional maturity, and the confidence to lead change alongside a Founder CEO
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Experience of operational leadership and delivering strategy through people and systems
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Strong cross-cultural leadership capability
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Financial oversight skills
Bonus skills
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Impact measurement and evaluation skills
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Understanding of UK charity governance, compliance, and risk management
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Safeguarding oversight
To apply
Submit your CV and a short cover letter (max 300 words)
Closing date: 03/02/2026
First-round interviews will take place week commencing 15th February.
In your cover letter (max 300 words) please share why you are interested in the role and why you think you could be the right candidate for it.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Senior Support Worker is the lead practitioner within their designated intensive support domestic abuse refuge, providing day-to-day operational oversight and support to staff, volunteers and bank staff.
Working closely with the Refuge Manager and Deputy Refuge Manager, the postholder ensures the consistent delivery of high-quality, trauma-informed support to women and children fleeing domestic abuse. The role acts as the main point of continuity within the refuge, supporting staff induction, maintaining standards of practice, and contributing to a safe, stable and supportive environment.
Why work for us?
Pathway Project is an inspiring place to be, we are a charity with big ambitions and huge energy.
We have a bold new strategy and a passion for excellence in service delivery with an eye on growth.
Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are a flexible and supportive employer, committed to the personal and professional development and wellbeing of our employees. We welcome applications from women with lived experience of domestic abuse and from minority or under-represented groups.
We offer the following benefits:
-
25 days paid leave plus statutory holidays (pro rata)
-
A competitive pension scheme
-
Employee Assistance Programme delivered by Health Assured which offers incredible support to staff and their families
We value our colleagues and are constantly reviewing our policies and practice, looking for ways in which we can better demonstrate this. We also recognise the potential impact of working in this field and provide clinical supervision to all of our employees, whatever their role.
About Pathway Project
We are a domestic and sexual abuse service based in Lichfield & Tamworth, Staffordshire.
We offer a range of support services and run two refuges in confidential locations.
We have been operating for over 30 years helping adults and children overcome domestic abuse, and to build a future where they live in safety and are free from fear.
Since our founder, Kathy Coe MBE, created Pathway Project, we have helped over 25,000 people, with 5,814 hours of support provided in the last year.
We offer a wide range of services, including adult and children outreach and community support, mental health, wellbeing and financial advice.
We support the relatives of those who have experienced domestic and sexual violence and offer specialist counselling, advocacy and care to all who need us.
Pathway Project believes in working as a cohesive team and are service user led.
Our helpline is access to all and is open 24 hours a day, 365 days a year.
** Please ntoe we may close this application early if we receive sufficient applications**
The client requests no contact from agencies or media sales.
Thank you!
We are proud to be supporting the leading independent grant making foundation in the West Midlands and Warwickshire, in their search for a Chief Operating Officer.
They nurture philanthropy, connecting people who care with incredible causes that matter. They help unlock the resources to tackle local issues, and support people and communities to thrive across the region.
They are recruiting for a new position, a Chief Operating Officer, to support the CEO, having overall accountability for the organisation’s operations. The COO will play a pivotal role in implementing their strategy, aimed at improving operational efficiency and diversifying income streams.
Chief Operating Officer
£60,000-£65,000 + benefits
Hybrid working, 2 days in the office in Coventry
The COO will ensure that ways of working are as effective as possible, enabling the team to meet their ambitions and modernise their internal operations and governance, freeing up capacity for the CEO to build strong relationships with donors and partners working with communities.
Key responsibilities include:
- Play a central role as a member of the executive team in the overall leadership, strategic direction and governance of the Foundation.
- Work with the whole team to implement the organisational strategy and business plan.
- Lead on the development of the grant making strategy, ensuring processes are efficient, compliant and deliver an outstanding experience for applicants and donors.
- Oversee the day-to-day operational management of the Foundation, ensuring systems, policies and processes are appropriate and effective.
- Oversee fundholder relationships, demonstrating value and impact whilst overseeing performance against programme delivery commitments.
- Oversee research, insight and impact inputs and ensure effective horizon scanning for emerging trends and technologies.
- Oversee HR and marketing strategies to strengthen the culture and visibility.
As COO, you will have a strong commitment to the mission and values of the foundation, with a passion for making a difference to the lives of people in the West Midlands and Warwickshire. You will need Senior management experience within a nonprofit, charitable or comparable grant-making organisation, evidenced by successful strategic planning and execution.
How to Apply
To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below.
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.
If you wish to apply using an alternative format, please contact Prospectus.
If you would like to have an informal conversation about the role, please contact our retained partners.
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire.
Recruitment Timetable
Deadline for applications: Sunday 8th Feb (midnight)
Interviews with Prospectus: 24th Feb – 2nd March
First stage interviews with the foundation: 17th and 19th March
Second stage with the foundation: 24th March
Thank you!
The the engine room that powers grassroots transformation.
You've mastered the art of making things work smoothly – maybe in charity operations, facilities management, or business support. You know that every compliance checkbox ticked, every system optimised, and every pound saved directly translates into changed lives. You're ready to step up into a role where your attention to detail genuinely matters.
We're looking for a Senior Operations Officer who can keep everything running while keeping people at the centre. You'll be the person who welcomes callers seeking help, negotiates charity discounts with suppliers, coordinates staff onboarding, manages compliance, and ensures our Board can focus on strategy. It's operational excellence meets genuine compassion.
What you'll be doing
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Keep our operations safe and compliant – conduct risk assessments, manage health and safety, coordinate facilities maintenance, and ensure we meet all legal requirements.
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Enable brilliant people to do brilliant work – support HR processes from onboarding to exits, manage DBS checks, coordinate team events, and be the go-to person who solves problems.
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Be the first point of contact for people seeking help – answer calls with empathy, direct clients to appropriate support using your knowledge of local services, and ensure no one leaves Grapevine without assistance.
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Support recruitment and governance – process applications through our system, coordinate Board meetings, and provide key liaison support for trustees.
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Drive continuous improvement – review and enhance internal processes, explore AI and automation opportunities, and negotiate contracts that stretch our resources further.
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Manage the everyday essentials – coordinate post, emails, building access, waste collection, vehicle checks, and the hundred other details that keep a charity functioning.
What we're looking for
We need someone who combines operational excellence with warmth, resourcefulness with reliability, and efficiency with empathy.
You'll need:
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Experience in operations, facilities management, HR administration, or business support – ideally in the charity or public sector.
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Proactive problem-solving skills – you spot issues before they escalate and find creative solutions within tight budgets.
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Excellent organisational abilities and meticulous attention to detail.
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Confidence working independently while knowing when to escalate or collaborate.
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Strong IT skills and willingness to explore tools that improve efficiency.
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Understanding of health and safety regulations and risk assessment processes.
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Experience with HR systems, DBS processes, or recruitment support.
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Familiarity with charity governance and Board support.
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Knowledge of facilities management, including building safety and maintenance coordination.
Why Grapevine?
At Grapevine, we believe people in communities are the answer to the challenges they face – and we work alongside them to build power and create lasting change. For 30 years, we've been a nationally acclaimed example of community-led transformation.
You'll join a values-driven team that trusts you to make decisions, celebrates your initiative, and recognises that behind every operational task is a person we're enabling to change lives. We're high-trust, human-centred, and built on shared accountability. We repay out-of-hours effort with TOIL, cherish diverse lived experience, and never lose sight of the people behind the work.
Our offer:
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25 days annual leave plus bank holidays (pro rata)
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8% non-contributory pension (we pay it all)
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Flexible working arrangements
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Employee Assistance Programme
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Supportive culture with continuous learning baked in and real autonomy with genuine support
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A management team role where your voice shapes how we operate
Ready to make operations meaningful?
If you're excited by purpose-led work, comfortable with honest reflection, and believe that systems should serve people (not the other way round), we'd love to hear from you. Apply if you can see yourself as the person who keeps our award-winning work running smoothly while treating every caller, colleague, and compliance requirement with equal care.
Registered Charity
21 - 50
Strengthening people, sparking community and shifting power in Coventry and beyond
Thank you!
Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.
We are currently evolving a bold new strategy and a passion for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.
It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.
We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.
She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).
She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.
Please apply via CharityJob apply, please ensure your covering letter and CV hold sufficient information to evidence where you meet the requirements of the Role Profile.
For a discussion about the role please contact the CEO Sam Booth , the office number is available on the website
The client requests no contact from agencies or media sales.
Thank you!
The core purpose is to inspire and grow a network of local volunteers, enabling them to champion their churches and organise events that foster community engagement. We are looking for someone who can inspire volunteers to cherish and take responsibility for their local church. Someone who can build relationships with our local communities and engage, support and grow our network of local volunteers.
We need someone who will work closely and enthusiastically with our small team to develop, encourage and enable community use of and care for our historic buildings.
Above all, we need an excellent communicator, and someone who can engender a collaborative working approach.
In supporting and developing our volunteering initiatives, we need someone who will be the organisation’s lead on health and safety, embedding best practice across all operations and ensuring compliance with relevant legislation.
The Volunteering & Community Officer plays a pivotal role in engaging and supporting volunteers to care for historic churches across England and Wales. The position may be full-time or split into two part-time roles, with flexible, home-based working and regular travel to sites.
Registered Charity
1 - 5
We rescue and repair closed places of worship in England and Wales and encourage community use of these spaces.
The client requests no contact from agencies or media sales.