Operational Support Officer Jobs in Birmingham

This is a new role to support Youth Futures achieve their ambition as part of their strategy to influence employer behaviour and practice to support more young people into employment.

• We are looking for a strong organiser, someone who can collaborate with members of the team and wider colleagues to ensure projects are delivered on time and to a high standard.
• Project management and co-ordination is key, helping to develop our internal processes to plan and manage our work and bring more transparency across the organisation.
• The role will also include engagement with employers and senior representatives from our employer networks, ensuring that we deliver end-to-end relationship management.
• This role will have some responsibility for partnership contracting and coordinating legal queries and responses, so attention to detail and accuracy is key and working collaboratively with colleagues in key directorates.

This role can be based at any of our hubs located in Birmingham, Leeds or London. We currently operate a hybrid model of two-days per week in the office and three-days from home.

For more information on this role, please download the Recruitment Pack.

Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.

Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision a reality as quickly as possible.

You

Are you an experienced Chartered Financial Accountant, with experience working in Financial Operations (FinOps) within international charities? Are you looking for a role that gives you the autonomy to shape and develop the FinOps function, with a view to progressing to the Head of Finance & Operations in the medium term?

We have just entered a new five-year strategy period and are looking for someone to take a strategic, long-term approach to developing our FinOps capabilities, further developing an increasingly professionalised function. We are a growing organisation and will be further expanding internationally over the strategy period.

If your application is successful, you will form part of a growing peer group of managers as the organisation’s recent successes means it grows, professionalises and increases its focus on impact.

How we’ll do things

Population Matters is an inclusive and diversity-friendly employer. We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds and do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please contact our switchboard.

Please apply by sending a CV (no more than two A4 pages) and covering letter (no more than two A4 pages), addressing the Job Description and, in particular, the Person Specification.

We will use blind recruitment practices to minimise unconscious bias.

The deadline for applications is midday on 1st April. We will hold first interviews on the 4th April remotely, with Josh Hill, Chief Research & Operations Officer, and Sho Nair, Director of Fundraising & Engagement. We will hold second interviews on the 15th April, in person, with Josh Hill and Amy Jankiewicz, Chief Executive.

Hours: 35 hours per week, Monday to Friday

Salary: Starting at £45-50,000, negotiable within this range

Contract: Permanent

Working Pattern: We promote and encourage flexible working all types, in line with our flexible working policy

Location: Home-based in the UK or internationally, with occasional travel and access to our London office space

Benefits: 25 days’ annual leave pa; additional three days’ closure over Christmas; employer pension contribution 6-8%, employee matching contribution min 2%; Employee Assistance Programme; we fund and encourage CPD.

Thank you for your interest in Population Matters.

We are recruiting for a Director of Finance who will also act as Company Secretary; based at our office in Bromsgrove, Worcestershire.

The successful candidate will be responsible for managing the financial operations of the charity, whilst leading the development of our financial strategy and aligning it to our objectives. It’s a really exciting time to join us as we begin to embed our new five-year strategy and the successful candidate will be part of this transformational change. You will also liaise closely with the Board of Trustees being responsible for financial planning, oversight and reporting regulatory compliance.

Our ideal candidate will have excellent communication skills and a strong finance business partnering approach. You will have a continuous improvement mindset with the drive to make a difference and a proven track record of bringing people on a finance transformation journey. You will be sufficiently self-motivated to learn and improve processes to enhance efficiency.

This is a highly rewarding role working within a charity committed to keeping children safe from sexual harm. It is anticipated that this role will commence 1st October 2025; however, there is scope for an earlier induction period to work alongside the current postholder.

If you want to work with people who care about making a difference and have a can-do attitude, we would love to hear from you - please contact us for an application pack.

We offer hybrid working, a NEST pension, 33 days annual leave inclusive of bank holidays (rising to 38 days after 5 years’ successful service), charity discounts, Employee Assistance Programme and Benenden medical cover.

It's more important that ever that people can trust the environment around them and we're building a policy team that will help us play our part. The Policy and Public Affairs Manager will help us speak more loudly and visibly, shaping policy solutions at UK, devolved and local levels. This role rewards strong communication skills and sharp influencing nous as well as the ability to work across different sectors. 

Careers4Change is delighted to support Responsible Finance in their search for a Project Support Officer during a pivotal time for the CDFI sector.

Role Purpose:

Responsible Finance is the membership association for the UK’s Community Development Finance Institutions (CDFIs). CDFIs are community lenders, committed to delivering positive social impact, and offer fair and affordable finance to businesses, social enterprises and to people unable to access it elsewhere.

This is a pivotal moment to be joining the CDFI sector. Responsible Finance and CDFIs are poised for exciting growth following two record-breaking funding announcements in late 2024 which has seen the sector backed by Government and leading financial institutions including the British Business Bank and JPMorgan Chase. This follows Lloyds Banking Group becoming the first mainstream lender to invest in the CDFI sector earlier in the year.

This new funding will enable business-lending CDFIs to scale their reach and impact, supporting economic growth and financial inclusion across the UK. Successful candidates will play a vital role in helping to make sure that CDFIs are supported to build their operational capacity and maximise the opportunity this brings.

We are seeking an exceptional candidate to help us to deliver an ambitious Capacity Building programme for our business-lending CDFIs and support our wider and growing member base. You will support Programme Managers to effectively deliver key projects within both the Capacity Building programme and more broadly support our small team to deliver outstanding service to CDFIs across the personal, micro, business and social enterprise lending sectors. The role requires some working with our members and stakeholders and strong levels of versatility and flexibility to deliver outstanding results.

No prior knowledge about CDFIs is required so long as you have a keen interest to learn about the sector and are passionate about increasing access to fair finance for businesses, underserved communities and people. Do not be discouraged from applying if you do not meet all the criteria listed in this job description. If you know how to deliver results, overcome challenges and obstacles, and are a committed team player, with a can-do attitude, we want to hear from you!

The Project Support Officer will assist in the delivery of key projects and support the Programme Director and Programme Managers in ensuring the smooth running of a Programme Management Office (PMO) at Responsible Finance.

The role holder will support the timely and quality delivery of projects and programmes, including playing a key role in producing timely information and reports, and ensuring the smooth running of programme meetings and boards.

Just as importantly the role-holder will also support the wider Responsible Finance team to deliver key projects and ongoing support to our members and provide high quality administrative support where required.

The role-holder will also be responsible for ensuring that Responsible Finance’s onboarding process is followed for all new CDFIs, to ensure that they receive high quality and timely support at the start of their membership.

Key Responsibilities:

• Assisting in the delivery of key work streams and projects, including the award and monitoring of grants to support capacity building and Requests for Proposal (RFPs) for training delivery.
• Supporting Programme Managers to monitor project progress, identify issues and solutions, produce and maintain high-quality project documentation (plans, risk and issues registers, etc.) to support effective delivery.
• Supporting the effective and smooth running of project and programme board meeting and meetings across Responsible Finance, including schedule and arranging, developing papers, and effective minute taking.
• Supporting aspects of Responsible Finance’s communications activity including updating and generating content for the website, surveys, member and stakeholder newsletters and social media channels and supporting the effective delivery of events.
• Supporting aspects of Responsible Finance’s operational and policy function including; record keeping updating of the CRM system, supporting policy consultation responses and, assisting with the collection, analysis and presentation of data from multiple sources as required. (For example, to support our annual impact reporting exercise).
• Supporting the Programme Director and Programme Manager with the collation and development of reports for grant funders, and Responsible Finance boards.

This is a varied and dynamic role, working closely with our members and a range of high-profile external stakeholders. This job description is not exhaustive; it outlines the key tasks and responsibilities of the post which are subject to change. Any changes will be made in consultation with the post holder.

Skills and Experience:

Essential:

• Strong and proven experience as a project support officer/co-ordinator providing high quality support across multiple projects at once.
• Experience of using project management tools (e.g. Microsoft Project, Clickup) and techniques, and of developing and maintaining project and programme documentation.
• Experience in the generation and updating of online content using tools such as WordPress, Canva, SurveyMonkey etc to develop high quality web and social media content.
• Strong all-round administrative support skills, fluent with standard Office applications such as Word, Excel, Teams with an ability to quickly learn new technologies and applications.
• Experience supporting and co-ordinating the delivery of online and face to face events.
• Able to work with minimum supervision in a fast-paced environment.
• Strong communication skills including concise writing skills and ability to synthesise information into an easy to comprehend format/narrative (both written and verbal).
• Strong interpersonal skills and comfortable dealing with members and stakeholders with a proven ability to manage multiple stakeholders and get information needed from busy people.

Desirable:

Working as part of a small organisation, you will need to demonstrate flexibility and versatility and will have opportunities to support a range of other projects and support services for our members, developing a wide range of skills and competencies.

Therefore, in addition to the essential criteria above, we are also interested in candidates with the following skills and experience:

• Experience of creating and delivering presentations.
• Experience in developing graphics/infographics using apps such as Canva.
• Experience supporting research, monitoring and evaluation.
• An understanding of CDFIs and/or lending helpful.

Location: Remote, with expenses paid travel around the UK, 6-9 times per year

Reporting To: Programme Director

Date Closes: Thursday 3rd April 

Equity and fairness are at the core of our organisation and we are committed to creating an inclusive workplace where everyone can be their best.

If you are interested in this exciting opportunity please apply via the Careers4Change website as indicated below. 

Hours: Full-Time – 36 hours per week

Contract: Permanent

Location: Remote (travel to London, Birmingham and Forests required monthly) 

This is the opportunity to play an influential and impactful role in one of the most important causes of our generation – the climate emergency.  Trees will enable 25% of the UK's 2050 net zero ambition and this role sits at the heart of this, supporting one of the UK’s largest woodland creation partnerships, England’s Community Forests.

The Community Forest Trust (CFT) is a charity that supports, enables and champions England’s Community Forests (ECFs).  Across England there are 15 Community Forests that deliver social, economic, and environmental impact through woodland creation and restoration.  In 2024/2025 they will plant over 2.5 million trees, most of which are funded through Defra’s national tree planting programme, the Nature for Climate Fund Programme.

The Managing Director will have the drive, rigour, and organisational and stakeholder management skills to develop and deliver a new CFT Business Plan.  The current Business Plan was developed in 2022 and runs to March 2025.  It has now been delivered.

The Managing Director will be responsible for providing the overall leadership and management of CFT and ensure effective governance and compliance with all legal requirements. To fulfil this aim, the Managing Director must ensure that robust structures and systems are in place to deliver CFT’s strategic priorities and CFT’s charitable aims and objectives.

A few key responsibilities of the role include:

• Take ownership of delivering the future direction and shape of CFT and deliver the CFT vision
• Provide organisational leadership for CFT, establishing and implementing business objectives through a business plan
• Work closely with the Chair of the Board, Trustees and staff, building positive working relationships in a constructive and consultative environment
• Manage the agreements (service delivery) with the ECFs with who CFT has a specific and formal arrangement
• Deliver the services and outcomes to the ECF Network, the Forests that CFT supports and those Forests that CFT runs
• Support project development work taking place at local level to support the Northern Forest programme
• Develop and lead funding strategies and write or assist with writing funding bids when required

This list is not exhaustive, please access the full job description for this role attached to this advertisment.

To be successful in the role, the postholder must have previous senior management and leadership experience gained at an organisation of comparable scale and complexity. A track record of developing and implementing Business Plans is also a must, along with experience of representing an organisation to external stakeholders and forming effective partnerships, working effectively with a board of trustees or equivalent, and managing contracts and service providers.

The postholder will have outstanding leadership skills with the ability to develop strategic plans and motivate and inspire others, knowledge of financial management, including budgets/cashflow, income generation and writing successful funding applications, and knowledge of community engagement and mobilisation.

In return, you will receive some great benefits which include:

• Competitive rates of pay
• Remote and flexible working
• 25 days annual leave per year, plus bank holidays
• An enhanced pension scheme
• Possible funded training opportunities

We welcome individuals with a general interest in the environment and its preservation.  We are also an equal opportunities employer who consider applications from all communities.

Should you be interested in this role we would be pleased to hear from you via a CV and a covering letter. Please submit this by the closing date of 18th April 2025.

About CEASE

CEASE is a small human rights-based charity with a huge vision: to create a world without sexual exploitation through exposing and dismantling its cultural and commercial drivers. It is only through addressing this wider context that we believe it will be possible to see real change.

CEASE’s advocacy is rooted in evidence, stories and human rights as it seeks to join the dots between the sex industry, a hypersexualised, objectifying, pornified culture and public attitudes and behaviours towards sex.

Our approach is both top-down and bottom-up.  Through our policy work, we seek to subject the sex industry to greater scrutiny, accountability and regulation, to disrupt its business model and to shift the political consensus. Through our communications work, we expose the multifaceted harms of the sex industry, challenging the prevailing cultural narratives and creating lasting culture change.  

We work across a broad range of stakeholders, from charities to politicians and activist groups. CEASE is not affiliated to any single ideological, political or religious position but seek to build a diverse alliance that shares our vision, grounded in common social values.

To understand more about our ethos and beliefs please head to our website or you can see more of our impact from our 2023/24 Annual Report.

The Role

We are seeking a strategic and entrepreneurial CEO to consolidate and expand CEASE’s ambitious vision.

The CEO position requires:

- Someone who is passionately committed to CEASE’s vision and mission.

- A strategic and visionary leader who inspires trust.

- The breadth of operational leadership skills needed to run a small charity.

- A relationship builder and gifted communicator who loves collaborating with a broad range people.

- The ability to work well with CEASE’s Board of Trustees.

How to Apply

Carnelian has been appointed by the Board to lead this search. Please 'apply' if you would like to explore this role further.

he role of the Operations Officer (Licensing and Compliance) is to support the coordination, development and delivery of licensing and compliance processes and procedures across the Award Association.

The Operations Officer (Licensing and Compliance) will assist the Senior Licensing and Compliance Manager and other members of the Operations Team to ensure that, through the consistent and proactive use of standards, policies and quality assurance processes, backed up by effective licensing, the intellectual property and good reputation of the Duke of Edinburgh’s International Award is effectively protected.

The role will work closely with Operations Directors and Operations Managers to assist predominantly with compliance management for all Award Operators, including National Award Operators (NAOs), Operating Partners (OPs) and Independent Award Centres (IACs).

Key Responsibilities

• Assist Operations Managers and the Senior Licensing and Compliance Manager with NAO, IAC and OP licence reviews/compliance checks including but not limited to providing administration support, drafting content where required and reviewing reports.
• Assist the Senior Licensing and Compliance Manager with issuing of and drafting correspondence in relation to all licence documentation (terminations, licence extensions, agreements, and certificates etc).
• Assist the Senior Licensing and Compliance Manager and Operations Managers with the ongoing compliance management process for NAOs and OPs.
• Review policies and operational procedures submitted by Operators to ensure they are compliant with the International Award Foundation (IAF) standards and provide feedback/guidance where necessary.
• Assist the Licensing and Compliance Manager to disseminate information regarding licensing and quality assurance processes to Foundation colleagues, and to the wider Association when appropriate.
• Fulfil the role of lead reviewer on licence reviews for all Operators as required.
• Assist, where necessary, the development and maintenance of key Award Foundation and Association policies, including periodic reviews and updates where necessary.
• Assist with ad hoc projects as required.

Information and Resources Officer

Could you be the talented Information and Resources Officer we’re looking to welcome into a small, friendly nature charity? Leading the information governance work, you’ll play a part in protecting and restoring UK wildlife, while advancing your career in the fast-growing ‘nature and climate’ space.

Position: Information and Resources Officer

Salary: £18,900 for 21 hours per week (£31,500 full-time equivalent)

Location: Fully remote (UK-based), with occasional travel

Hours: 21 hours per week (0.6 FTE), flexible working available

Contract: Permanent

Closing Date: 9am, Friday 11 April 2025

Interviews: Tuesday 22 April 2025

About the Role

As Information and Resources Officer, you will play a key role in managing the organisation’s data, resources, and governance. You’ll support the efficiency and transparency of our operations, ensuring that information is effectively managed across the organisation. This is a great opportunity for someone looking to contribute to the growing ‘nature and climate’ sector.

Key responsibilities include:

• Managing the day-to-day delivery of the Trust’s Information and Resources functions.

• Supporting and advising team members on information governance and operational matters.

• Identifying and implementing improvements to enhance efficiency and transparency.

• Contributing to a positive and supportive workplace culture.

About You

We are looking for an individual who has:

• Experience in information management, governance, or business operations.

• Strong organisational and problem-solving skills.

• The ability to work independently and remotely.

• A keen eye for detail and a proactive approach to improving processes.

• A passion for conservation and supporting data-driven decision-making.

About the Organisation

The organisation is a unique conservation charity dedicated to making data work for nature. By providing access to vital wildlife data, they support conservation efforts across the UK. They’re a 100% remote-working organisation with a strong commitment to diversity, inclusion, and flexibility.

Other roles you may have experience of could include:

Information Officer, Data Governance Officer, Operations Coordinator, Compliance Officer, Office Manager, Business Support Officer, Resource Manager.

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Our Mission: A Better End of Life for Everyone

In the next five years, we're committed to closing the gap for those missing out on the end-of-life care and support they need. We'll achieve this through:

- Expanding and transforming direct care and support

- Delivering practical, accessible information and guidance

- Leading the way in shaping end-of-life experiences

Your Role in Our Vision

The Legacy and In Memory Manager will lead the charge in raising awareness and growing vital income streams through gifts in Wills and in-memory giving. With an annual portfolio worth over £40m, you'll play a key role in driving change to make legacy giving a normal, everyday way to give. Working with the wider sector through Remember a Charity, you'll help shape the future of fundraising in the UK and across Marie Curie.

Your Key Responsibilities

- Own the Legacy Product: Take the reins on driving growth and innovation for legacy and in-memory giving. Collaborate across teams to refine processes, own legacy and in memory giving, and develop fresh, impactful creative campaigns. Build strong relationships with key stakeholders, media agencies, and regulatory bodies.

- Lead Campaigns: Be at the forefront of high-profile TV-led campaigns aimed at attracting legacy supporters. Craft tailored experiences for audiences, optimise data flows, and constantly improve performance to drive growth and engagement.

- Inspire Leadership: Manage and mentor a team of six, setting clear objectives and fostering a culture of high performance and collaboration. Inspire and support your team to achieve the best results while embodying the organisation's values.

- Master the Budget: Oversee a £2.5m budget to help secure over £40m in legacy income. Track financial trends, create forecasts, and provide insightful analysis to support growth.

- Ensure Compliance: Lead the charge in ensuring all operations comply with fundraising regulations, providing expert guidance to keep things running smoothly.

What you will need

- Strategic development and the ability to ensure the progression of objectives and strategy

- Data analysis and the ability to spot trends in performance and the marketplace

- Relationship building, including the ability to influence and negotiate with stakeholders

- People management skills including performance support and setting clear objectives

- Communication and interpersonal skills, able to communicate with passion and gravitas

- Excellent attention to detail with the ability to create and digest detailed reports

- Operational management skills across a large and complex multi-channel programme

- Excellent IT skills and the ability to read results from new platforms and reports

- Excellent numerical skills with the ability to prepare and digest financial reports

- Time management and the ability to effectively prioritise workloads to use resource effectively

Please see the full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role.

Application deadline: Sunday 13th April 2025
Salary: £ 45,500
Contract: 12 month Maternity Cover
Location: Homebased
Why Join Marie Curie?

- Flexible working arrangements

- 25 days of annual leave plus flexible bank holidays

- Pension contributions up to 7.5%

- Loan schemes for bikes, computers, and season tickets

- Continuous professional development opportunities

- Enhanced wellbeing and employee assistance programmes

- Membership discounts through the Blue Light Card

- AND SO MUCH MORE!

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments.  Please email any requests to [email protected]

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

About the role

We are looking for a values-led, senior People professional to provide maternity cover for the role of our Senior People & Culture Manager. The successful postholder will be responsible for providing high quality generalist People & Culture services at SafeLives, in conjunction with a People & Culture Officer. The role will oversee the smooth running of key HR operations and will be instrumental in building a culture amongst our employees that reflects our values through the provision of excellent People support.

As part of a small, ambitious team you will provide a range of comprehensive, and customer orientated human resources services which support the implementation of SafeLives’ People & Culture strategy. You will be the lead operational HR professional, supported by the Director of People and Culture on strategic matters and a full- time People & Culture Officer on transactional matters, and access to external legal and HR consultancy support when needed. There will be a strong focus on supporting the embedding and development of our culture and behaviours; employee engagement; learning and development, and staff well-being across the organisation.

Hours: Full-time, 37.5 hours per week.

Contract: Fixed term, maternity vover for 9 months.

Location: Remote with occasional travel to London and Bristol offices.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: 9.00am on 3rd April 2025. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key responsibilities of the role: 

• Work with Communications and Engagement teams to create impactful communications that recruit new tutors, re-engage lapsed volunteers, and convert former tutors into long-term charity supporters.
• Maintain and analyse data across our e-communications platforms (ValueText, Campaign Monitor) and our volunteer database (Salesforce) to optimize audience targeting and engagement, while ensuring GDPR compliance and data cleanliness.
• Respond to tutors’ enquiries and feedback complaints as part of managing the communications’ team inbox, whilst supporting the wider team to do the same.
• Work with the Communications and Media Manager and other communications officer to produce interesting and relevant pupil and tutor case studies throughout the year. Collaborate with our Programme Team and your MarComms colleagues to source appropriate case studies from our partner schools and volunteer network.
   

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Permanent, full-time. We offer flexible hours with 9.30-4 as core hours. A
full working week is 37.5 hours.

Closing date: Sunday 23rd March 2025

Interviews: Tuesday 1st April 2025

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH
 

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please note, we do not accept CVs and cover letters. We only accept applications with the application form. 

PROJECT MANAGER

6-MONTH FIXED TERM CONTRACT

Closing Date:  4 April 2025
Location: Multi-site working across both sites at                    

Erdington and Selly Park
Hours: 37.5 hours per week, flexibility required
Salary: £50,000 - £55,000

DBS Requirement:  Standard

“Happy to talk about flexible working”

We are looking for an experienced Project Manager to join us on a fixed term basis for 6 months.

Why Join Us?

At Birmingham Hospice our teams are committed to improving the quality of life for people living with life-limiting conditions, as well as supporting their families and loved ones during one of the most challenging periods they will ever face.

What You’ll Be Doing:

Reporting to the Chief Executive you will be responsible for overseeing and delivering business critical projects that are key to the delivery of the Hospice strategy.  You will directly project manage projects particularly in technology, process improvement or service delivery. You will lead the design and delivery of multiple projects through the creation of project and programme management that is responsive and aids operational delivery.

What We’re Looking For:

· Experience in managing a technology project and implementation of new services

· Proven experience in project management

· Strong knowledge of project management methodologies (Agile, Scrum, Waterfall, etc)

· Proficiency in project management software

· Excellent leadership, problem-solving, and decision-making skills.

· Strong communication and stakeholder management abilities.

· Project Management Professional (PMP) or other relevant certifications are a plus.

What we offer in return:

· The opportunity to be part of an amazing charity

· Competitive salary, generous holiday entitlement and wellbeing programmes

· The opportunity to develop your project management skills within the Charity sector

To view the full job description for this role and to apply for this vacancy please visit our website

We are seeking a highly organised and proactive Senior Executive Assistant (virtual) to support our CEO and the broader leadership team including the Chair and Vice Chair of our Independent Advisory Group (IAG) and Board Chair. This remote EU-time zone role is central to optimising leadership effectiveness and the organisation’s operational efficiency. The role will blend high-level executive assistance with strategic support, project management, and stakeholder engagement to help drive Travalyst’s mission forward. This role offers a dynamic and diverse set of responsibilities, allowing you to both grow professionally as well as make a tangible impact on Travalyst's success and sustainability mission. 

Executive Assistance

• Provide comprehensive diary management for the CEO (and broader leadership team where required), including scheduling meetings, coordinating agendas, and organising travel arrangements.

• Act as a key point of contact among stakeholders, managing relationships and communications with tact and professionalism.

• Support the CEO in managing relationships with the Duke of Sussex’s office (Archewell) and other high-profile partners.

• Oversee logistical arrangements for events, meetings, and speaking engagements, ensuring seamless execution.

• In busy times, assist in triaging the CEO’s inbox, helping to draft responses, prioritise communications, and ensure timely follow-ups.

• Book Executive Leadership Team (ELT) business travel arrangements, including flights, transportation, accommodation and planning for dietary needs to be met.

• Liaise with other staff and board members on behalf of the CEO / leadership team, when appropriate.

• Assist in accurately and succinctly minuting meetings on behalf of the CEO where required. 

• Conduct research where required on sustainability and travel-related topics, synthesising insights to inform decision-making and communications.

• Prepare briefing documents, reports, and presentations for internal and external stakeholders.

• Comprehensive use of G-Suite, Mailchimp, Miro, Slack and Salesforce.  Use of project management software such as Notion also an advantage.

• Act as a culture ambassador, proactively fostering a positive and inclusive organisational culture. 

IAG Support

• Prepare, support and debrief IAG meetings and any IAG sub-task groups, and manage records and distribution of key advice and decisions.

• Follow up with internal teams on the impact of advice given.

• Manage scheduling, support with invoicing, etc.

• Monitor IAG governance processes and performance, and make recommendations for improving processes.

• Run the project management side of the IAG (e.g. Notion, weekly goals spreadsheet).

Event Management

• Alongside other assisting team members, play a central role in external event management and coordination e.g. of Global Convening. Coordinating logistics inclusive of travel and accommodation, as well as overseeing communications, agenda, activities and all food and beverage.

• Logistical coordination for speaking engagements at events, such as GBTA/COP etc, and co-ordinating meetings/dinners and/or coalition workshops, where possible.

• Plan, organise, and execute sustainable virtual and hybrid events such as webinars, workshops, team socials, regular secretariat meetings, conferences including Secretariat off-site events. 

How do we work?

We approach our work with courage and humility, embracing challenges directly while striving for excellence in all that we do. We value innovation, taking risks, and making informed decisions to deliver meaningful impact. Adaptability is at the core of our approach as we navigate evolving opportunities and challenges. Above all, we prioritise collaboration and care — for each other and for the planet we share. As a fully remote team, we depend heavily on video calls and digital tools to stay connected and effective. While we acknowledge we are not perfect, we pride ourselves on maintaining a growth mindset, always seeking opportunities to learn, improve, and make a difference every day.

What skills we’re looking for:

• Executive-Level Experience: Proven experience as a senior EA, ideally supporting C-suite executives in fast-paced environments for 4+ years.

• Strategic Thinking: Ability to anticipate needs, think critically, and offer solutions to complex challenges.

• Communication Skills: Exceptional written and verbal communication skills, including drafting professional correspondence, minuting and preparing reports.

• Organisational Skills: Demonstrated ability to manage multiple priorities with excellent attention to detail.

• Tech Savvy: Proficient in virtual collaboration tools (e.g., G-Suite, Microsoft Office, Notion, Slack, Salesforce) and comfortable troubleshooting basic IT issues.

• Confidentiality: Experience handling sensitive information with discretion and professionalism.

• Adaptability: Ability to thrive in a dynamic, remote working environment.

• Proactive Problem Solver: Ability to anticipate needs and proactively address issues on behalf of the CEO.

• Time Management: Strong time-management skills and the ability to prioritise tasks effectively.

• Team Player: A collaborative attitude with the ability to work effectively within a remote team.

• Customer Service Orientation: A commitment to providing exceptional service to both internal and external stakeholders.

• Educational Background: A relevant degree or professional qualification is advantageous.

• Industry Knowledge: Strong understanding of sustainable travel and tourism, with the ability to engage meaningfully on the subject will be advantageous but not essential.

This role offers a unique opportunity to contribute to a meaningful cause while providing essential support to the leadership team. If you possess the required skills and are passionate about sustainability, we invite you to apply for this exciting position.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.