Operational support officer jobs in Birmingham
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens. We are seeking a Head of Finance to lead on ensuring the financial health, operational effectiveness and organisational sustainability of the company.
As a senior leader, you will integrate finance, systems and people management so that we can deliver high-quality programmes in alignment with our Catholic mission and values. You will also be a key member of the Leadership Team, contributing to organisational strategy, planning and decision-making.
We’re a small team, so this role involves operational responsibilities as well as strategic leadership and oversight. We’re also a fully remote organisation, so we’re looking for someone who thrives in a remote working environment, who is highly organised, people-focused, and committed to excellence in service. You will also play an important role in helping us embed our emerging employee-owned culture as we move through transition in 2026.
If you’re a strong financial leader with operational leadership experience in a charity, SME, education or mission-driven organisation and feel inspired by Ten Ten’s mission to support Catholic education, we’d love to hear from you.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.



The client requests no contact from agencies or media sales.
Permanent, full-time (37.5 hours per week)
Remote working with some UK and international travel
We are looking for an ambitious, experienced and passionate Chief Financial & Operations Officer (CFOO) to join The Lifescape Project, leading the evolution, management and delivery of our financial and operational capacities as the organisation grows.
Our impact as a charity depends on excellent financial management and the efficient provision of supporting operational structures, policies and ways of working. As the organisation grows and diversifies, we need a dedicated Chief Financial and Operations Officer to lead the management and development of these critical functions in close liaison with the CEO. The CFOO will be second in command to the CEO and a key member of the Management Team.
About us and the role
We are a small and quickly growing UK-registered charity whose mission is to protect and restore wild, natural landscapes. We use the skills and expertise of our multi-disciplinary team (spanning science, law, economics, technology and culture) to develop projects that pursue this mission.
We use the approach of combining disciplines to design and deliver our work because the biodiversity crisis is driven and impacted by social, economic, legal and other complex factors. It is increasingly recognised that the urgent transformative change needed for a sustainable future on our planet is most effectively achieved through this approach. The Lifescape Project has a unique ability to apply these diverse areas of expertise to our mission whilst maintaining the agility of a smaller organisation in delivering our work.
Working in pursuit of our 2020-2026 strategy, the Lifescape Project has seen rapid growth in its impact, team and revenue since commencing work in 2020. Our annual revenue has increased from £265,000 in FY 2020/2021 to £1.2m in FY 2024/2025, with further growth expected in the current FY. Our team has grown from just one to a team which will number 20 at the time of the successful CFOO candidate joining. This growth to date and planned future growth requires constant evolution of our financial and operational infrastructure and an experienced hand to guide this process, which is the core purpose of the CFOO role we are seeking to appoint.
We are excited to be hiring for this role, which will be transformational for the organisation, allowing us to develop our approach to financial and operational matters and support the continued growth of our team and impact. The role will act as second in command and will deputise for the CEO when absent. We are therefore looking for a highly capable and experienced finance and operations leader with the vision to ensure that we continue to grow in a sustainable, effective and efficient way.
We currently have a full-time manager and officer in our Finance and Operations team (F&O Team), which the CFOO will be joining to oversee, develop and guide all relevant functions. With the small size of the team at this time, the CFOO will be expected to jump into the detail in some areas. In the short term this will include delivering some of the more complex areas of the F&O team’s work, such as the audit process, multi-year financial planning and legal compliance, with support from other team members and external advisers as appropriate. If we continue to succeed in delivering our growth strategy, the role will progress over the medium term with increasing team size/supervisory duties and reducing involvement in immediate implementation. Remuneration would also increase in line with growth and assuming strong performance in the role.
For further information, please download the job pack below. Candidates must review the entire job pack before applying.
To apply, please email a cover letter and CV (each a maximum of 2 pages).
Closing date: 9.00pm on 29th January 2026, however we will be reviewing applications as they come in and reserve our discretion to extend the deadline if necessary.
First interview: First round interviews are expected to take place virtually on Microsoft Teams between 3rd-6th February.
Second interview: Second round interviews are expected to take place between 23rd-27th February.
Assessed task: There will be an assessed task which candidates will be asked to complete, either before the first round or second round interview.
Start date: The role will commence as soon as possible from 1st April 2026, subject to the successful candidate’s availability.
To apply, please email a cover letter and CV (each a maximum of 2 pages). Candidates must review the entire job pack before applying.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Vacancy
Individual Giving Officer
Salary: £30,255 - £37,732
Location: Remote with regular travel to Downton / London for meetings.
Hours: Full time, 35 hours per week
Contract: Permanent position
We have an exciting opportunity for an Individual Giving Officer (Retention) to join the Commercial Directorate at Help for Heroes and play a key role in building long-term supporter relationships that help fund life-changing support for the Armed Forces community.
About the Role
As Individual Giving Officer (Retention), you’ll sit at the heart of how Help for Heroes builds long-term, sustainable income. You’ll lead the delivery of multi-channel retention campaigns and fundraising appeals that strengthen supporter relationships, increase lifetime value and ensure our supporters feel valued, informed and inspired to continue their support.
You’ll own retention activity across cash giving, lottery and regular giving - shaping campaigns from idea through to delivery, optimisation and evaluation. Using insight and performance data to continually refine supporter journeys, test new approaches and ensure every communication adds value to the supporter experience.
Working closely with the Individual Giving Officer (Acquisition), you’ll help create a seamless journey from first gift to long-term loyalty. You’ll collaborate with colleagues and external agencies to deliver high-quality, compliant campaigns that reflect the experiences of veterans and their families.
This role offers real autonomy, variety and influence, with your work directly contributing to a strong, engaged supporter base and long-term income growth.
About You
You care deeply about the supporter experience and understand that retention is built on trust, relevance and emotional connection.
You have experience delivering direct response fundraising or engagement campaigns and enjoy seeing how insight, data and creativity come together to drive results. You’re confident managing multiple campaigns, working with stakeholders and suppliers, and motivated by continuous improvement.
You’ll thrive in this role if you:
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Love building long-term supporter relationships
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Enjoy taking ownership and seeing campaigns through end to end
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Use insight and analysis to inform decisions and improve performance
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Are organised, detail-focused and calm under pressure
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Value collaboration and shared success
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Care about delivering work that is compliant, ethical and supporter-first
About the Team
You’ll join our Individual Giving team, committed to growing our supporter base and delivering meaningful, engaging experiences that inspire long-term support.
Working closely with colleagues across the organisation and external agencies, the team values innovation, learning and collaboration - always keeping supporters at the heart of what we do.
In return we can offer you:
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Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
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29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
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Opportunity to buy and sell up to 5 days annual leave per year.
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Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
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3 volunteer days per year to support the Help for Heroes community.
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A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.
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Discounts on our branded clothing, including a free Help for Heroes hoody when you complete your induction.
Closing date: 23rd January 2026
Please note: We may close this vacancy early should we receive a high volume of strong applications.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
At S.A.L.V.E. we believe:
- No young person should have to live or work on the streets
- Young people who have lived and worked on the streets deserve the chance to fulfil their potential
- Young people on the streets should have trustworthy, supportive adults around them
With the generous help of our supporters, S.A.L.V.E. works with children on the streets of Jinja, Uganda, so they have the opportunity to leave their difficult pasts behind them and move forward, towards a brighter future.
We have Drop in Centres and Street Outreach services for children currently living on the streets. We offer short term residential care in our Halfway Homes or Drug Rehabilitation Centre to help children to transition off the streets, and follow up care and support for when a child has been resettled home to their family. We also offer educational support, and/ or business skills start up and training where assessed to be needed to help a child to settle home successfully and to ensure their family can thrive in the long term.
We are looking to recruit a new CEO who believes in our vision that there should be “No Street Called Home” for children living on the streets in Uganda and who wants to help us to grow this impact and further change children’s lives.
Our Journey
S.A.L.V.E. International was founded in 2008 by Helen Huthwaite and Nicola Sansom. Since then, we have gone on to resettle 978 street connected children with their families. We have also supported 378 young people through education, rehabilitated over 1000 street connected children at our Residential Centre and initiated 495 small businesses to support families. Over the years, our advocacy work has included being part of Small Charity Week in the UK parliament, and being part of a delegation to the UN with the Consortium for Street Children.
Today we employ 4 staff in the UK and 27 in Uganda. Our annual turnover is approximately £300k. New developments in our work include sports programming and a very promising tailoring course. We are well on track to achieve our 2022-27 strategic goals - reaching more children, expanding support for girls, strengthening families and improving our funding sustainability.
Looking forward, the demand for our services continues to grow, whilst charities in general are facing a very difficult financial position. We are looking for a Chief Executive Officer who will consolidate and develop existing initiatives and continue to diversify our provision. They must be able to enhance our efforts to improve our long-term financial sustainability. Working in collaboration with the Board, they will develop our next strategic plan in line with our vision and values.
Job Purpose
● To be a visionary who drives forwards and maximises the impact of the organisation. Working with the Board of Trustees to ensure that a strong vision with clear strategic planning is in place for the organisation to best benefit our service users.
● To work with the Ugandan and UK team to develop and improve our existing programmes of work for the organisation to best benefit our service users.
● To oversee the budget, finance and risk management of the organisation.
● To oversee our fundraising strategy and grow relationships with new and existing funders to a high standard ensuring that maximum potential support is achieved.
● To proactively identify prospects, approaching and winning resources from new partnerships in the wider community to best meet S.A.L.V.E.’s aims and objectives.
● To raise awareness of the work of S.A.L.V.E. International and oversee our advocacy and communications strategy and implementation.
Key Activities
The following activities are intended as a guide to the main responsibilities of the post and are not an exhaustive list of duties and tasks. The post-holder may be required to undertake other duties that are not listed below, at the direction of the Board. The job description may be amended from time to time after consultation with the post holder.
STRATEGY
- Lead the organisation by working collaboratively with our global team of staff, volunteers, and board members to ensure a strong strategic plan is in place, which is reviewed and improved over time to maximise the organisation’s impact.
FUNDRAISING
- Leading and championing our fundraising strategy. Helping to develop our one off and regular financial supporters through finding new opportunities and networks, giving talks, ensuring quality timely communications, and reporting to existing supporters.
- Supporting and co-working with our Development Manager to research new application prospects, and helping to maintain and develop the income from our existing network of corporate, organisational and Trust and Foundation partnerships and donors. This includes writing and reviewing funding applications and reports as needed.
- Lead on the drafting of larger or multi-year funding applications, with support from the Development Manager to finalise.
FINANCE
- Overseeing the budget and financial management of the organisation to ensure the organisation’s long term sustainability and sound financial management, including creating the annual budget for approval by the UK Board.
- Collaboratively reviewing the charity’s financial controls and performance, including a final review of the monthly accounts (UK and Uganda), and overseeing the internal audit of our accounts with the finance committee.
- Ensuring the organisation is financially compliant according to the Charities Commission and meets all statutory requirements.
HR
- Recruiting, training, developing and managing staff and volunteers in the UK to help to build the capacity of the organisation as needed. This currently includes line managing: Ugandan Country Director, Development Manager, Communications Manager
- Support the Country Director with recruitment in Uganda.
- Creating a strong sense of team spirit and a culture of appreciation and reliability within the team by reinforcing organisation values and ensuring accountability.
GOVERNANCE
- Working closely with and supporting our UK and Ugandan boards to ensure that the governance of the organisation is strong.
- Lead on creating, reviewing, and developing policies, procedures and systems, including but not limited to ensuring quality safeguarding and risk management for the organisation.
- Ensure the organisation is appropriately prepared for potential risks
- Ensuring the organisation is compliant according to the Charities Commission and meets all statutory requirements.
COMMUNICATION
- Overseeing the communications strategy of the organisation, ensuring the website, social media, newsletters, annual report and mailings out to supporters are kept up to date by supporting our Communications Manager. This includes drafting and checking copy and promoting and marketing events and campaigns for the organisation to raise funds and awareness.
- Being an advocate for the organisation, by seeking and maximising opportunities to represent the organisation, to help raise awareness and support for the work we do and the needs of street connected children generally.
PROGRAMMES and OPERATIONS
- Leading and collaborating with the wider team to develop and improve our programmes through regular evaluation and learning reviews.
- Support the Country Director to ensure the organisation operations function smoothy, and that the strategic plan can be implemented.
PARTNERSHIPS
- Representing S.A.L.V.E. in partnerships and networks such as the Consortium for Street Children to ensure that we are making the most of funding, partnership and advocacy opportunities.
- Manage relationships with key partners in the UK and internationally, to ensure we are collaborating to achieve the greatest impact.
SAFEGUARDING
- To be the Safeguarding Lead within the organisation, and continually strengthen safeguarding as a priority in all our work.
MONITORING AND EVALUATION
- Support the Development Manager with the effective functioning of the organisations M&E system, Upshot. Ensure all team members are meeting their monitoring, evaluation and learning obligations and objectives.
SKILLS REQUIRED
ESSENTIAL CRITERIA
Fundraising and External Relations
- Proven and demonstrable track record of securing income from multiple sources, including Trusts and Foundations, corporate partners or institutional donors.
- Direct experience of preparing, writing, and managing significant funding applications, including multi-year or high-value proposals.
- Ability to represent an organisation confidently to donors, partners and external stakeholders, including through public speaking and networking.
Leadership and Management
- Senior leadership or management experience within the charity or social purpose sector, with evidence of leading teams, managing performance and developing organisational capacity.
- Demonstrable ability to build and maintain positive working relationships across teams and stakeholder groups.
Strategic and Operational Capability
- Proven ability to develop, review and implement strategies, organisational systems, policies and procedures that support growth, quality and compliance.
- Strong understanding of budgeting and financial oversight, with experience of interpreting financial information to inform decision-making.
Governance, Compliance and Safeguarding
- Knowledge of charity governance expectations and safeguarding responsibilities, ideally within organisations working with children or vulnerable groups.
- Commitment to good practice, ethical leadership and accountability.
Personal Attributes
- Highly proactive, solution-focused and resilient, with evidence of managing challenges constructively.
- Excellent written and verbal communication skills.
- Strong organisational skills and attention to detail.
- Friendly, approachable and values-driven, with clear alignment to S.A.L.V.E.’s mission and work.
- Willingness to be ‘hands on’.
DESIRED CRITERIA
Fundraising
- Experience of cultivating and stewarding significant individual donors or corporate sponsors over time.
- Experience of delivering presentations, talks or fundraising-driven events to external audiences.
International and Cross-Cultural Experience
- Experience working in an African context or supporting programmes delivered within Africa.
- Previously lived or worked in Uganda, or having strong personal ties or lived experience relevant to the Ugandan context.
Leadership and Governance
- Experience of working collaboratively with a Board of Trustees or equivalent governance body.
- Experience of leading organisational change or growth phases.
Monitoring, Evaluation and Learning
- Experience using programme data or M&E systems to inform fundraising proposals, impact reports or strategic decision-making.
Qualifications
- Relevant academic, management or professional qualification (e.g., international development, charity management, safeguarding, finance, leadership).
FURTHER INFORMATION
Reporting to: UK Board
Location: Remote, with travel in the UK and to Uganda
Working Hours: Full Time, 37.5 hours per week
How to Apply:
Please send your CV and a one page covering letter.
Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.
Applications without a covering letter will not be considered.
Please note: You must already have the right to live and work in the UK to apply for this role.
Closing Date: Sunday 25th January 2026, 6pm
Note: Shortlisted candidates will be asked to complete a written task during the week commencing 2nd February.
Expected Interviews Dates:
- First Round (virtual): 10th and 11th February
- Second Round (in-person): Week commencing 23rd February
Anticipated Start Date: As soon as possible
Please send your CV and a one page covering letter.
Your cover letter should clearly demonstrate how you meet the job specification above, and why this role is suitable for you.
Applications without a covering letter will not be considered.
Please note: You must already have the right to live and work in the UK to apply for this role.
Closing Date: Sunday 25th January 2026, 6pm
S.A.L.V.E. International is an International Development charity registered in the UK and Uganda. Our ethos is “Support And Love Via Education”.



The client requests no contact from agencies or media sales.
The Support Officer’s key objective is to enable Mermaids to deliver exceptional, high-quality services by providing effective operational, administrative and coordination support. Working closely with the Operations Manager and across the Communities, Youth, Support Line and Training teams, the role will ensure smooth day-to-day operations, strong communication, accurate systems and consistent quality standards. By increasing organisational capacity and supporting continuous improvement, the Support Officer will allow frontline teams to focus on what matters most; delivering positive impact for the people and communities we serve.
Supporting trans, non-binary and gender-diverse children, young people and their families since 1995
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Role Purpose
The Nuclear Institute benefits from a broad and growing membership base, with our enthusiastic and knowledgeable volunteers operating nine UK regional branches and more than seven Special Interest Groups (SIG). You will be pivotal to the delivery of the activities and events of each branch and SIG, sharing best practice and developing new network initiatives. The role will strengthen volunteer engagement and help to maximise volunteering satisfaction. Nuclear Institute communities foster connection, collaboration, and professional development, helping NI become a stronger professional home for nuclear professionals.
Job Description and Job Specification
Job title: Communities Officer
Contract: Permanent
Working pattern: Full-time, flexible hours with a 9-day in 10-day work pattern
Salary: £25,000 per annum
Annual leave entitlement: 25 days plus bank holidays.
Location: Wholly remote, UK based, with frequent travel
Reporting to: Events and Communities Manager
Key Tasks
Volunteer Engagement and Support
· Develop and grow the engagement in branches & SIGs and support volunteers to build new groups and networks.
· Build strong relationships with each branch and SIG community, providing administration support for their meetings and activities.
· With support, develop and deliver our annual in-person Volunteer Awards and annual in-person Volunteer Forum event.
· Work with the Communities and Events Manager to develop and deliver branch events and SIG conferences.
· Engage our volunteers with regular virtual ‘keep in touch’ meetings and other activities designed to maximise their satisfaction in their volunteer role – and share best practice across the networks.
· Create regular communications to engage and update our volunteers.
Community Development
· Support our communities with the development of their annual budgets and help them develop ideas for new, year-round activities to maximise member engagement and volunteer satisfaction.
· Identify opportunities for new communities and initiatives designed to broaden and grow our membership.
Operational Support
· Ensure our CRM is kept up to date with current volunteer details for each community.
· Work with each community to ensure their Terms of Reference are current and support their AGMs as required.
· Create volunteer resources, including a handbook to support and guide our volunteers to fulfil their roles successfully.
· Work with the Marketing and Communications Manager ensure communities have the digital branding and branded merchandise required, and access to their community email and community SharePoint areas.
Personal Specification
Essential experience
· Experience in a volunteer engagement role.
· Experience delivering events, both in person and virtual.
· Some experience using CRMs and reporting software.
Essential skills and knowledge
· Excellent written and verbal communication skills.
- Strong interpersonal and engagement skills.
- Ability to manage multiple projects and stakeholders.
- Strong time management and organisational skills.
- Ability to manage competing priorities in a small team environment.
Essential Behaviours
- Takes ownership and accountability for delivery.
- Works collaboratively across multiple volunteer communities.
- Demonstrates an inclusive approach to working.
- Comfortable engaging senior stakeholders with credibility.
Desirable experience
· Experience of working with event management systems and applications.
· Experience working in or with the nuclear, energy, engineering or infrastructure sectors.
· Knowledge of professional bodies, CPD frameworks or membership models.
Flexibility and accessibility
We offer flexible hours and remote working options to accommodate individual needs. This role is wholly remote and can be carried out anywhere in the UK, with frequent travel especially to London and Manchester.
Support is available for remote workers who require specific adjustments, including ergonomic equipment or assistive technologies.
Commitment to inclusion
We are committed to creating an inclusive workplace where everyone feels valued. We welcome applications from candidates of all backgrounds, including those from groups underrepresented in the nuclear sector.
Our recruitment process is fair and accessible. Reasonable adjustments are available at any stage. If you require adjustments, please contact us so we can support you.
The Nuclear Institute is an equal opportunities employer and is committed to providing positive and supportive working conditions.
Please apply by sending your CV and covering letter. For an informal and confidential discussion about the role, please contact: Rebecca Hughes, Events and Communities Manager.
We are the professional membership body dedicated to nuclear, representing over 5000 professionals, and upholding professional standards for nuclear.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for an Internal Support Officer to play a key role in supporting the efficient running of our charity operations and ensuring excellent service delivery across the organisation. Reporting to the Customer Success Manager, you’ll own process development and improvement across the charity, ensuring everything we do can scale easily, as well as providing operational support for a range of activities, including order processing, invoicing, data management, and course administration.
Nurtureuk is a charity that has been working with schools for many years to improve the social and emotional development of children and young people. We help schools remove barriers to learning by promoting nurture in education.
We believe in a whole-school approach to promote access to education for all. With increasing numbers of children and young people affected by social, emotional and behavioural difficulties inhibiting their progress and limiting their life chances, nurtureuk has developed a range of interventions and support to give vulnerable children and young people the opportunity to be the best they can be.
With the continued school attendance crisis, rise in exclusions and misunderstood behaviour support, the need for our work has never been greater, and the potential is clear. We have a dedicated team, trustees, and a CEO who is passionate about education and the development of young people.
You’ll help ensure that our internal systems are well-maintained, that information is accurate and accessible, and that processes are consistently followed and improved. You’ll also play a key role in ensuring customers receive a timely, accurate service from order to delivery, helping to underpin satisfaction and retention. This is a great opportunity for someone who enjoys organisation, problem-solving, and supporting others to work efficiently and effectively.
You'll have overall responsibility for keeping our operational systems accurate, efficient and customer-ready, ensuring every transaction and process supports a consistent experience and provides reliable insight.
Operational Administration
- Process customer orders, ensuring all information is accurately recorded on Salesforce and within other key operational systems.
- Arrange the timely despatch of course and programme materials and ensure delegates have timely access to our online learning platform.
- Raise customer invoices and chase overdue payments in line with organisational procedures and timelines.
- Maintain up-to-date and accurate records across internal systems and shared drives.
- Provide administrative support for the delivery of our core courses and awards programmes, including assisting with scheduling, communications, and resource coordination.
- Provide administrative support for the recruitment and development of consultants.
- Provide administrative support for the assignment process.
Systems and Data Management
- Maintain and update order, delivery, date search, and delegate records on Salesforce, ensuring data quality, accuracy, and consistency.
- Support the wider team to use Salesforce and other systems effectively in line with consistent processes.
- Perform regular data checks and audits to ensure high data integrity.
- Maintain the Consultants Drive, ensuring documents are up-to-date, logically organised, and compliant with internal standards.
Process Support and Improvement
- Own the development, implementation and improvement of operational processes to improve efficiency and consistency.
- Identify opportunities to streamline workflows and enhance system use.
- Work collaboratively with colleagues to ensure best practice in data entry, documentation, and operational procedures.
Team and Customer Support
- Provide general administrative support to the Operations Team, including the Head of Operations, Customer Success Manager, Training Delivery Manager, and Systems Manager where needed.
- Respond to internal and external queries promptly and professionally.
- Support cross-team collaboration by ensuring clear communication and sharing of information.
- Provide cover for our Customer Helpdesk during periods when additional resource is needed.
Please see the attached job description and person specification for further details.
Please submit your CV and a covering letter, outlining how you meet the person specification. We are also keen to hear why a role at nurtureuk would meet your personal values and career aspirations.
Nurtureuk is dedicated to improving life chances of every child and young person by promoting nurture across the whole education system and beyond.
The client requests no contact from agencies or media sales.
BACKGROUND
Church of England Birmingham (CofEB) is on a journey of growing churches at the heart of every community. Through this we are seeing growth in many exciting ways. Financially we are at a challenging point. We have had an operational deficit for a number of years and this cannot continue. The National Church has agreed to partner with us around this through their Diocesan Investment Programme enabling us to have the time, and resource, to tackle this head on. One key aspect of this is for us to increase our Common Fund returns (the giving from our parishes that supports the costs of our life together). We are taking a radical new approach to our finances which includes intentional reallocation of income to support the costs in our most economically deprived parishes and deeper relationships with each parish around finance through conversation rather than correspondence. Over the next five years we are hoping to be able to move to a financially sustainable platform which will enable us to better serve our communities in the future.
We have recently recruited a new Head of Generosity (who is also Bishops Advisor for Common Fund) to lead on this work and we are now looking to recruit the team to work with them. The focus of the team is to develop long term relationships with all of our parishes leading to:
- Greater support for our parishes.
- Increased generosity by, and within, our parishes.
- Increased Common Fund.
The current plan is to recruit two Giving & Generosity Advisor roles and one Giving & Generosity Support Officer role. Together this team will work with all of our parishes to roll out our financial approach, through in person meetings, and the support that is on offer as part of this.
JOB DESCRIPTION
The primary focus of this role is to support the wider team in delivering this project. We have 146 parishes and the Head of Generosity will manage the team so that all parishes can be engaged as quickly as possible. It is the Head of Generosity and two Giving & Generosity Advisors who will be carrying out the in-person meetings with each parish. Those roles will work closely with a range of people, and teams, across Church of England Birmingham so that this work is integrated within our wider strategy and parishes are not confused by multiple disjointed initiatives. This will mean working with Archdeacons and Area Deans, Mission Support Team, Ministry Team, Property Team, Finance Team, Community Regeneration Team and Communications Team as well as others.
This role will manage the processes that enable the team to deliver and flourish.
Key responsibilities will include:
- Being the point of contact for parishes and other DBF teams as they will be the member of the team who are predominantly office based.
- Develop strong relationships with parishes, and other key stakeholders, to enable the establishment of meetings, support around Generosity etc.
- Be the first point of contact for parishes when they have questions around Giving and Generosity.
- Manage activities and processes that enable the project to function e.g. a scheme to loan out contact giving devices.
- Support in the creation of resources and communication pieces.
- Keep the teams external, and internal, communication streams up to date (including website, and praying together). Ensuring that the team has a presence in all key CofEB channels.
- Encourage and assist parishes in the implementation of the Parish Giving Scheme, introduction of contactless giving mechanisms and related diocesan resources.
- Support the scheduling and support for training. This will be for clergy, treasurers and others.
- Manage the collation of data and information so progress of the team is clear and evidenced.
- Undertake resource projects.
- Support the Head of Generosity to respond to new and emerging needs and opportunities.
- Ensure a regular flow of team meetings and communication between the team.
- Coordinate team wellbeing activities in line with agreed pattern and linked to the wider CofEB rhythms.
PERSON SPECIFICATION
Essential Qualifications & Experience:
- Some understanding of church governance structures and financial operations and requirements.
- Knowledge of generosity principles and Christian financial stewardship.
- Experience of working in a sensitive environment and handling confidential matters with tact and diplomacy.
- Experience of supporting a team and running the processes required to do this.
Essential Skills & Attributes:
- Attention to detail and understand the importance of accuracy
- Good experience in using Microsoft Office, experience of using software for programme / project management would be an advantage
- Excellent planning & organisational skills
- Good interpersonal skills and the ability to handle queries from a wide range of people at different levels using a variety of mediums
- Experience in handling sensitive and confidential information with discretion
- The ability to work independently as well as contributing to the success of the team
- Flexibility and the ability to adapt as priorities change within the overall programme
- Experience of a change programme and/or project management would be an advantage
- An understanding of and sympathy with our Christian ethos and values
TERMS AND CONDITIONS
The post-holder will be employed by the Diocesan Board of Finance for a fixed term, ending on 2nd November 2030, subject to funding.
Salary and Pension: Salary of £28,000 plus membership of the Church Worker’s Pension Scheme with 12% employer contribution. We are open to discussion especially if you are ordained and are moving out of parish ministry.
Hours: Full-time 35 hours (5 days) per week. Weekend and evening work may be required, for which the equivalent time may be taken back from standard working hours. We are happy to consider requests for flexible working and candidates seeking part-time hours. Please do mention in your application if you would be interested in looking at alternative working hours.
Holidays: 5 weeks per year plus Bank Holidays and 3 Discretionary Days between Christmas and New Year
Employer: Birmingham Diocesan Board of Finance
Responsible To: Head of Generosity
CLOSING DATE: 1st February 2026
INTERVIEWS: 12th February 2026 in Birmingham
For an informal conversation or further information about the role, contact Dawn Baker, Head of Generosity.
The Church of England Birmingham is committed to promoting a diverse and inclusive community - a place where all can be themselves and bring their unique identity to their ministry and/or work.
We welcome applications from any individuals who feel that they meet the person specification for any post, in particular from those who are currently under-represented in or staff teams such as those from Global Majority Heritage or UK Minority Ethnic backgrounds, those with visible or invisible disabilities and those who identify as LGBTQI+.
We offer a range of inclusive employment policies, flexible working arrangements and other services to our staff teams.
The Church of England Birmingham is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About us
GSG Impact is a UK-registered charity with a global footprint. We work with a network of National Partners and collaborators across multiple countries to help build “impact economies”, strengthening the systems, relationships and market infrastructure that enable capital and policy to deliver better social and environmental outcomes. Our work brings together evidence, convening power and practical support, partnering with leaders across public, private and civil society to accelerate progress and share what works globally.
The role
We are seeking an experienced Chief Operating Officer (COO) to lead our organisational operations, including finance, HR, governance, compliance and risk. You will ensure strong systems, controls and processes that enable excellent delivery across an international organisation.
Key responsibilities
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Lead organisational operations across finance, HR, IT, legal, admin and key systems
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Own budgeting, forecasting, reporting, audit and treasury/controls
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Strengthen UK charity governance, policies, compliance and risk management
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Oversee contracts, procurement, supplier management and external advisers
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Lead people operations across multiple jurisdictions (including Employer of Record arrangements)
About you
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Track record in UK charity governance/compliance and international operations
- Senior operational leader with strong financial and people management experience
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Confident working across complex stakeholder environments and multi-country teams
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Clear communicator, pragmatic problem-solver, calm under pressure
How to apply
Please send CV (max 2 pages) and a cover letter (max 1 page) explaining your suitability.
GSG Impact is an equal opportunities employer and welcomes applications from all backgrounds. We are committed to safeguarding and will carry out appropriate pre-employment checks.
We reserve the right to close this vacancy early if we receive sufficient applications or appoint a suitable candidate before the advertised closing date.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you analyse data efficiently, present information clearly, and work collaboratively?
We are looking for someone to join our Programme Operations Unit, which exists to provide support to country programme teams Finance, Programme Quality, OMEAL (Organisational, Monitoring, Evaluation, Accountability & Learning), Operations (which includes human resources facilities including digital working).
The Programme Operations Officer role reports to the Programme Quality Lead (PQL) who has overall responsibility for quality oversight of programme compliance including reporting and project implementation across Cord’s country programmes and provides support in developing overall capacity for implementing programmes. The PQL also leads on Cord’s OMEAL system linked to learning and knowledge, ensuring that impact is monitored and learning is disseminated.
The Programme Operations Officer will support the Programme Quality Lead to deliver programme quality and OMEAL oversight and support to country teams and partners. Additionally, the role will support the wider Programme Operations Unit to ensure country programmes teams have the facilities and operational systems needed to deliver their work effectively. This role work closely with country teams to ensure they have the support required and will involve travel to programme locations.
The four focus areas of the role are: programme compliance, country programme support, OMEAL, and global operational support.
This role would suit someone with M&E and project cycle experience gained within a peacebuilding or development iNGO. You will have qualitative and quantitative skills, be able to analyse data efficiently, present information clearly, and work collaboratively demonstrating understanding the needs of a range of stakeholders.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
Application Instructions
To apply please send you CV and a covering letter that explains your interest in Cord and the role, and details how you fulfil the requirements of the role.
This is a UK based remote role and applicants must have the right to work in the UK and the ability to travel to Coventry for team meetings.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the job description.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions. We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant.
The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level. We are looking for an individual who is excited by the prospect of transforming our financial governance and management.
Role overview:
The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting.
• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.
• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy.
• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.
• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time. You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.
• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making.
• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential.
• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 times per annum).
Benefits:
- 30 days annual leave, plus UK Bank Holidays
- Flexible working
- Matched pension scheme (up to 7% of salary)
- Employee assistance programme
- European travel
First interview date: 20th February, online.
Candidates must submit a CV and covering letter. The covering letter should demonstrate an understanding of ESPE and the current compliance challenges we have faced in recent years.
The client requests no contact from agencies or media sales.
Civis Foundation (UK) has partnered with AEA Consulting for the recruitment of the Programme Officer.
Civis Foundation invests in arts and letters, cultural preservation, and community development initiatives. Initially established in the US, the foundation is launching a UK-based charitable entity in 2026 to expand its mission across Commonwealth countries, with a particular focus on the United Kingdom, Jamaica, Barbados, and cities such as London and Liverpool.
The work of the Foundation is rooted in the belief that understanding "the other", both within ourselves and in our communities, is essential to personal fulfilment and social transformation. Through partnerships with artists, cultural institutions, municipalities, and community organisations, the Foundation creates opportunities for engagement that transcend boundaries, cultivating compassion and advancing justice.
The newly formed London office will serve as a hub for adaptive reuse of heritage buildings, artistic commissioning, and community investment throughout the Commonwealth. We view artistic expression as a starting point for rekindling democracy - work that urges us to consider the needs of the other, their lived experience, and perspective. We champion projects that address complex historical narratives and create space for genuine dialogue, helping us imagine how we might live together.
The UK charitable foundation will serve purposes including the advancement of education, cultural preservation, and the advancement of citizenship and community development.
Programme Officer (UK) – Role Description
Working closely with and reporting to the President and CEO of Civis Foundation (US and UK), the UK Programme Officer will support the Foundation with the launch and scaling up of its operations in the UK.
The Programme Officer will be responsible for the day-to-day operations of the UK Foundation, relationship development, and project management. The management of the initial activity of the Foundation in the UK will include:
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Relationship building: Extensive outreach to potential partners across arts, preservation, municipal, and community sectors in London, Liverpool, Jamaica, and Barbados. Secure introductions and meetings for the President and CEO, and explore potential programme collaborations.
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Partner collaboration: Work with strategic consulting partners to support business planning and programme development.
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Operating budget and core grant application development: Prepare a comprehensive grant request to Civis Foundation New York for initial capitalization, including a three-year operational budget.
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Financial management and reporting: Support preparation of annual accounts, supplier management and payments, and monitor budgets and cash flow.
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Operational and administrative support: Work with the President and CEO of Civis Foundation and other relevant staff and consultants on ad-hoc administrative support, meetings and diary coordination, and to put in place systems and processes for the full launch of the UK operations.
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Evaluation and monitoring: Develop a "light-touch" but effective framework for measuring impact and tracking relevant metrics.
Key competencies and required skillset to succeed in this role include:
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Demonstrate understanding of the UK non-profit landscape, specifically within social justice, arts, or community/urban development context, with at least 7-10 years of project and programme management experience in one or more of these fields.
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Bring a strong network in one or more relevant fields in the UK: social justice, arts, or community/urban development.
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Excellent project management skills, including fluency with software packages (MS Office, project management) and relevant AI tools.
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Financial literacy (including budgeting and cash flow management).
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Working knowledge of the governance and legal regulation in the UK charitable sector.
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Knowledge of and interest in the current agenda around civic and social development, education, and the role of arts and culture in social change, heritage preservation, and urban development.
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Comfortable working independently and across time zones.
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Clear and respectful communicator with excellent interpersonal and collaboration skills.
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Detail-oriented, proactive, and accountable.
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Self-motivating and willing to balance strategy with daily administration.
We expect this to be a part-time role for the initial 12 months of operations, with potential to scale up to a full-time role in 2027.
Compensation & Benefits:
Compensation: £60,000-£67,000 a year (Full-Time Equivalent), dependent on experience.
Actual Salary: £42,000-£47,600 a year for 25 hours per week (0.7 FTE) pro rata.
Working hours: 25 hours per week. Flexible, with some adjustment to both UK and US time zones.
Annual leave: 22 days (28 days including bank holidays, pro rata.)
Pension: 8% employer contribution.
Hybrid working: remote/working from home, with regular access to a coworking/office space in London and for attendance of in-person meetings in London.
Training and development: Annual budget for professional development, conference attendance, etc.
Application Process:
To apply, please submit your CV and complete three questions on the Applied platform.
Application deadline: 10:00am (GMT) on 2 February 2026
Provisional interview dates with shortlisted candidates: 16-27 February 2026
The selection process will follow three stages: 1. Online interview 2. Technical interview 3. Final presentation and interview with CEO.
Indicative start date: March 2026
We believe a diverse workforce is a stronger workforce. We encourage applications from all backgrounds, ensuring fair treatment and opportunity for everyone. Selection is based solely on merit, ability, and fitness for the role.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Head of Development and Communications
Job Description
Reports to: Chief Executive Officer
£46,200 - £50,200 per annum FTE
The Head of Development and Communications plays a pivotal role in driving In2scienceUK’s mission to change lives by opening doors to STEM degrees and careers for young people from lower socio-economic backgrounds.
As a senior leader, you will shape and deliver a bold, integrated development and communications strategy that brings our mission to life, tells powerful stories of change, and inspires confidence and commitment from donors, partners, and key stakeholders that unlocks new opportunities for innovation and expansion.
In this role, you will manage a small, high-performing team and oversee the creation of compelling narratives and effective engagement strategies that inspire donors, partners, alumni, and key stakeholders, supporting a resilient and diversified income portfolio.
Working closely with programme teams, you will ensure that development and communications activity amplifies the impact of existing programmes, while identifying and developing new opportunities that deliver meaningful outcomes for young people across the UK.
You will drive the development of strategic partnerships and funding relationships to expand the reach and influence of In2science’s work. Combining strategic vision with operational expertise, you will take a proactive, entrepreneurial approach to growth, shaping how the organisation connects with its audiences, builds its reputation, and communicates the impact of its work in support of long-term strategic goals.
In2scienceUK operates on a remote basis, with necessary UK-wide travel for partner and funder meetings, events, and staff co-working days.
Direct Reports
Development Team: Development Manager, Development Officer, External Fundraising Consultancy.
Comms Team : Senior Communications Officer.
Responsibilities
Development
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To collaborate with the senior leadership team and trustees in setting organisational strategy and building strategic partnerships to support In2science’s vision for 2026 and beyond.
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Lead on planning, implementation and delivery of segmented fundraising and stewardship campaigns across programmes and audiences with a 2026 income target of £1.5m.
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Lead and manage a diverse fundraising portfolio, including corporate partnerships, trusts and foundations, research grants (e.g., UKRI), government funding, and individual giving.
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To lead a small but effective development team, including an external fundraising contractor to build upon our success to date to achieve funding targets and foster strategic relationships with funding and delivery partners.
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Budget and resource all aspects of development and communications, including engaging with external contractors to maximise our output and upskill our teams.
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Work closely with the Head of Operations to oversee our CRM, ensuring accurate pipeline reporting and forecasting, as well as utilising the system for tailored stewardship opportunities.
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Work closely with our programmes team to ensure that deliverables are met and in line with our mission and objectives.
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Explore opportunities for partnership to launch new programmes and initiatives, working with the Data and Impact manager to use national data to ensure we deliver the greatest possible impact to those most in need.
Communications
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Oversee the organisation’s external communications, ensuring all messaging is on-brand, reflects our values, meets high standards, and effectively tells the story of our impact on young people.
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Oversee resourcing of the communications function, balancing 70% development and brand engagement with 30% programme-focused activity.
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Identify opportunities to maximise brand presence through strategic partnerships, policy engagement, and media activity.
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Work closely with the SMT and Trustees to respond to media, speaking, and event requests, ensuring consistent and impactful messaging.
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Ensure digital and web platforms effectively showcase our impact and support compelling storytelling.
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Manage the Senior Communications Officer to deliver campaigns that drive organisational growth and engagement with donors, partners, volunteers, and beneficiaries.
Governance
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To work with the SMT, CEO, and Trustees to ensure strong charity governance, including leading the Growth Subcommittee and preparing reports for quarterly board meetings.
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Identify organisation-wide opportunities to streamline and improve performance across the organisation.
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Working with SMT and trustees to ensure charity compliance. Including the charity commission, funding regulator, ICO.
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Identify and manage organisational/operational risk and ensure that all measures are in place to mitigate this.
As duties and responsibilities change, the job description will be reviewed and amended in consultation with the post holder. The postholder will carry out any other duties that are within the scope, spirit and purpose of the job as requested by the line manager. All staff must undertake all mandatory training, checks and compliance as instructed by the organisation.
Person Specification
Essential:
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A passionate advocate for social mobility in STEM.
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An inspiring leader who can inspire and collaborate across the organisation to achieve our collective goals.
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Three years experience of leading a development team to generate a seven-figure annual income from a diverse range of donors, ideally in a charitable organisation.
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Knowledge of all streams of fundraising, with direct experience in at least two of the following: corporate fundraising, trust and foundations, research grants e.g. UKRI, government grants or individual giving (incl. high-net worth donors).
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A target driven individual with a proven track record of personal six-figure income generation and achieving or exceeding personal targets.
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Excellent relationship management skills to steward existing and potential partners and donors.
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Experience of line management including developing personal development plans and setting KPIs.
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Proven experience of managing a brand, ensuring consistent and impactful communications that maximise reach amongst our target audiences.
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Superb written and verbal communication skills with the ability to persuade and influence at all levels.
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Proven experience of overseeing communication campaigns to engage new prospects across a variety of audiences.
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Evidence of efficient and accurate management of budgets and resources.
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Willingness to work flexibly and attend occasional events or meetings on evenings/weekends when required.
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Working collaboratively and supporting fostering a collegiate workplace environment.
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Upholds the values of our code of conduct and is respectful to all.
Desirable:
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Direct knowledge and/or experience of the barriers young people face in accessing STEM degrees or careers.
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Direct knowledge and/or experience of working with education organisations or STEM sector employers, incl. knowledge of current trends.
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Experience of working in collaboration with across teams to deliver new initiatives that maximise outcomes for young people and attract relevant funding.
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Evidence of delivering highly impactful events.
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Prior experience of public speaking, thought leadership and engaging with the press.
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Experience of governance in a small charitable organisation and utilising Trustees to support the organisation's goals and objectives.
Benefits:
At In2scienceUK we practise what we preach by giving all staff opportunities to progress in their careers. You will have the opportunity to develop your career with your line manager to get you to the next level from day one.
Although we take our career development seriously we also value work-life balance. You will have the opportunity to work flexibly from home, balancing your caring responsibilities, volunteer commitments, hobbies and anything else that makes you happy.
You will have 28 days of annual leave per annum, plus bank holidays.
Commitment to Safeguarding:
In2scienceUK is committed to our responsibilities for safeguarding and promoting the welfare of children, young people and vulnerable adults as outlined in Working Together to Safeguard Children. We are committed to recruiting candidates who share this commitment to safeguarding, and therefore we apply robust recruitment and selection procedures to ensure that the people selected are right for the job, and that all candidates are appropriately screened prior to appointment.
The following pre-employment checks will be undertaken as applicable:
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References
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DBS check and/or Overseas criminal records check where applicable
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Self-Disclosure
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Identity check
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Right to work in the UK
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Evidence of qualifications applicable to the role
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Confirmation of registration with applicable registered body where applicable
Many of our roles involve working with children and we will therefore take up references prior to your appointment. You should provide details of referees including your current and previous employers, covering the last 5 years. Your current or previous employer will be asked about disciplinary offences relating to children, if the role involved working with children, including any in which the penalty is time expired. We will also ask if you have been the subject of any child protection concerns and if so, the outcome of any enquiry or disciplinary procedure.
Diversity and Inclusion:
In2scienceUK is committed to being an inclusive and diverse organisation where everyone is treated with dignity and respect. We actively encourage applications from people of all backgrounds, particularly those who are underrepresented in STEM and the charity sector, including but not limited to people from minoritised ethnic backgrounds, disabled people, LGBTQ+ individuals, and those from lower socio-economic backgrounds.
We recognise that talent and potential come in many forms, and we welcome applicants with different experiences, perspectives, and ways of thinking. We are committed to providing an inclusive recruitment process and working environment, and we will make reasonable adjustments at any stage of the recruitment process. If you require any adjustments, please let us know.
Please provide a cover letter and CV highlighting your suitability for the role.
In2scienceUK exists to unlock the potential of young people from low socioeconomic backgrounds and boost diversity and inclusion in the STEM sector.
The client requests no contact from agencies or media sales.
We’re looking for someone to provide operational leadership for our Carer Support Service, ensuring safe, consistent, and compassionate handling of enquiries and triage aligned with our service model.
Key responsibilities include:
- Overseeing our Carer Support Line and initial triage, ensuring informed and proportionate decisions.
- Managing daily enquiry flow, guide team members, and coordinate early intervention cases for appropriate allocation.
- Holding a mixed caseload, including mid- high complexity cases, and act as deputy operational lead when required.
Every year in the UK thousands of unpaid carers look after someone with dementia but receive little or no support. At Dementia Carers Count, we stand for them. We campaign for change and provide practical, emotional and financial support to dementia carers across the UK.
We’re looking for someone with a breadth of experience, who has a willingness to support others and learn new skills. The role can be based anywhere in the UK, with attendance at occasional in -person team meetings in London.
We are a small and remote multi-disciplinary team, committed to making a difference for carers and supporting each other.
If you like the sound of the role, and believe you have the skills and experience to join us, then we would love to hear from you.
What we can offer you
- Generous Annual Leave plus the option to purchase additional Leave
- Workplace Pension with up to 6% employer contribution
- Group Life Assurance
- Health cash plan
- Employee Assistance Programme
- Enhanced Company sick pay policy
- Enhanced carers, family and other leave
- Remote working with travel costs paid
- A commitment to flexible working
- A commitment to support your learning and development
The client requests no contact from agencies or media sales.
Driving Mobility seeks an inspiring, strategic leader to guide its UK network and champion independence for people with restricted mobility.
Applications close at 9 a.m. Monday 12th January.
Location: Work from home with significant travel
Driving Mobility is the national charity that coordinates a UK-wide network of driving and mobility assessment centres, supported by the Department for Transport. Together, these centres help thousands of people every year – including disabled, older and newly injured individuals – to drive safely, access suitable vehicles and maintain their independence.
We are now seeking an exceptional Chief Executive Officer (CEO) to lead the Charity into its next phase of growth and influence. This is a pivotal moment for Driving Mobility as it strengthens its national voice, expands digital and outreach services, and deepens collaboration across government, health and the voluntary sector.
The ideal candidate will be a strategic and inspirational leader, capable of balancing operational oversight with external advocacy.
You will bring experience of partnership working at a senior level, strong financial and organisational acumen, and a genuine commitment to improving mobility and inclusion for all.
If you are motivated by purpose, partnership and impact, this is a rare opportunity to shape the future of accessible transport and independent mobility across the UK.
Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Monday 12th January.