Operational support officer jobs in Birmingham

The young people, children and families that we support are at the heart of everything we do at Mermaids.  The work that we do has significantly expanded and we now need a highly effective and experienced Support Line Manager to join the organisation. The role is a core part of the our management team and will lead and manage our support line services.

Mermaids is an equal opportunity employer. We encourage applications from those with lived experiences (directly or indirectly) and/or close ties to the LGBTQ+ community. We actively support and encourage people from a variety of backgrounds and experiences to join us and shape what we do. We are particularly keen to receive applications from BPOC (black and people of colour) and/or disabled and trans candidates.

The Isles of Scilly Wildlife Trust is seeking an experienced finance professional to lead its financial management and oversee the organisation's operational functions. This is a senior leadership role supporting the Trust's continued growth, financial resilience, and conservation mission. The position can be based remotely, with travel to the Isles of Scilly as needed.

What Makes This Role Unique

• Opportunity to join the senior leadership team of a respected conservation charity. 
• Flexible full-time or part-time arrangement. 
• Remote working (with some travel to the Isles of Scilly as required) will be considered.
• Broad influence across finance, operations, governance and organisational development. 
• Chance to contribute to nationally significant conservation projects, including the Isles of Scilly Seabird Recovery Project. 

Our Ideal Candidate
The successful candidate will be:

• A qualified (or nearly qualified) accountant. 
• Collaborative and approachable. 
• Highly organised with strong attention to detail. 
• Comfortable working strategically while also managing day-to-day financial 
• operations. 
• Passionate about conservation and supporting the Trust's mission. 
• Motivated to help a growing charity strengthen its systems and long-term 
• sustainability. 

Overall, this is a senior finance leadership role with significant operational responsibilities, suited to someone who enjoys combining strong financial stewardship with organisational improvement in a mission-driven charity.

For the full list of key responsibilities please see the job description.

CVs will not be accepted, please visit IoSWT website to download the application form

About Us

Our mission is to keep Scilly special – to protect the islands’ unique heritage, particularly its native wildlife, ensuring that this heritage can be enjoyed by all.

We look after around half of the Isles of Scilly, making sure that Scilly stays special. We help wildlife thrive and provide opportunities for us all to enjoy nature.

If you have any questions, or would like to talk about this role, please find our contact details in the job description.

Background

The Lily Foundation is the UK's leading charity dedicated to advancing research, raising awareness, and providing support for individuals and families affected by mitochondrial disease ('mito'). Our vision is for a world in which every mitochondrial disease patient has a voice and access to treatment, support to improve their life and, ultimately, a cure.

We currently raise around £1m each year, with community fundraising, challenges and special events generating the majority of our income. With a new fundraising strategy in place, exciting plans for growth and increasing opportunities to engage supporters in different ways, we're looking for someone to bring these programmes together into a joined-up public fundraising portfolio.

This is a fantastic opportunity to help shape the future of public fundraising at The Lily Foundation, building on our strong foundations while developing new ways to inspire supporters, grow income and maximise long-term engagement.

About the role

This is an exciting new role with responsibility for leading and developing Lily's public fundraising programme, bringing together our sports events, special events, community fundraising and emerging individual giving activity.

Reporting to the COO, you'll provide leadership across the public fundraising team, ensuring our programmes work together to deliver an outstanding supporter experience and sustainable income growth. You'll line-manage three colleagues, helping them succeed in their roles while creating a joined-up approach to planning, delivery and stewardship across the portfolio.

Alongside overseeing one of Lily's largest fundraising income streams, you'll also play an important role in developing our Individual Giving, Regular Giving and legacy fundraising activity, helping turn these emerging programmes into strong and sustainable sources of future income. If you're someone who enjoys developing people, spotting opportunities and bringing different strands of fundraising together, this is a brilliant opportunity to make a lasting impact.

Key responsibilities

• Lead the delivery and ongoing development of Lily's public fundraising programme, ensuring community fundraising, sports events, special events and individual giving activity work together to maximise income and supporter engagement.
• Line-manage, support and develop the two Events Managers and the Community & Individual Giving Officer, providing clear direction, regular feedback and development opportunities, and carrying out formal performance reviews
• Work closely with the Head of Fundraising to translate Lily's fundraising strategy into practical annual plans, priorities and targets for the public fundraising portfolio.
• Oversee the performance of the public fundraising programme, monitoring income, expenditure and KPIs, identifying trends and opportunities, and taking action where required.
• Support the continued development of Lily's Individual Giving, Regular Giving and Legacy fundraising programmes, helping to test new ideas, improve supporter journeys and build long-term sustainable income.
• Ensure supporters receive an excellent experience across all public fundraising activity, developing joined-up stewardship journeys that encourage long-term support.
• Work collaboratively with Marketing colleagues to develop engaging fundraising campaigns, products and communications that inspire supporters to get involved.
• Encourage innovation and continuous improvement across the team, using insight, evaluation and supporter feedback to inform future activity.
• Ensure accurate use of the CRM system (Donorfy), promoting good data management and using reporting and insight to support decision-making.
• Prepare regular reports and updates for the Head of Fundraising and COO, highlighting progress, opportunities, risks and recommendations.
• Work collaboratively across fundraising, marketing and operations to ensure public fundraising activity is well planned, well supported and aligned with organisational priorities.

Are you a curious and analytical individual, who has a great eye for detail? This role is a brilliant opportunity to learn how a charity operates. Wycliffe Bible Translators is one of the most exciting Christian charities to work for. We are a dynamic organisation with a big vision – a world where everyone can know Jesus through the Bible. You will join an operational team that provides essential support—delivering a real impact for our fundraising colleagues, our supporters, and our overall mission.

Salary: £26,000 - £29,000 + benefits

Location: Home based or the option of a desk at our Oxford office.

Terms of Appointment: Full-time (37.5 hours per week). Permanent. 

Closing date: Thursday 27 August at 9am

Interview date: Interviews will be held in Oxford on Thursday 10 September

Benefits:

• 33 days’ annual leave, including bank holidays (pro-rata)
• Employer pension contributions up to 7.5%
• Fully employer-funded life assurance
• 24/7 employee assistance programme
• Tax-free home-working allowance
• Family-friendly employer
• Monthly in-person team days in Oxfordshire or the Chilterns (expenses covered)
• Hot-desking facility at Oxford office
• Fully paid-for professional development opportunities

Key responsibilities:

• Producing data to ensure our mailings go to the right people on time
• Communicating data to inform decision making
• Data quality and database management 
• Salesforce Development & support

It is an occupational requirement of this role that you have a clear, personal commitment to the beliefs set out in our Statement of Faith and Doctrinal Position Statement. 

To apply, visit our careers site and complete the short online application, attaching your CV and a covering letter (no more than two pages) summarising why you’re applying, how you meet the person specification, and telling us about your personal Christian journey and church involvement.

The School for Social Entrepreneurs backs people with purpose — entrepreneurs building organisations that change their communities. We're looking for a National Partnerships Lead to work directly with our CEO, driving high-priority national funding partnerships, diversifying our income, and building the relationships that fund our impact. 

You'll identify major funding opportunities, negotiate with trusts, corporates and government partners, and lead complex proposals from first conversation through to a signed agreement — including the budgets, risk assessments and value propositions behind them. You'll also act as a sounding board for the CEO, pressure-testing ideas and sharpening how we tell our story to funders. 

We're looking for sustained experience supporting a CEO or senior leader, a track record of leading multi-million pound funding initiatives end-to-end, and the versatile writing skills to move between board papers and detailed funder tenders without losing accuracy under pressure. Sharp budgeting and numeracy matter for this role, alongside real comfort building trust with senior external stakeholders. 

This position is for someone who thrives on ambiguity, enjoys solving complex problems, and wants their work to directly fund entrepreneurs changing their communities. 

Are you an accomplished finance executive looking to combine strategic financial leadership with meaningful climate impact?

We're seeking an exceptional Chief Financial Officer to join the executive team of a mission-driven international organisation working to accelerate the transition to a more sustainable, climate-resilient future. This is a rare opportunity to shape the financial future of a complex, multi-entity organisation as it evolves towards a more diversified and sustainable funding model.

As the organisation's senior finance leader, you will provide strategic oversight of finance while leading key enabling functions including funding operations and facilities. Working closely with the CEO, Board and Executive Leadership Team, you'll help drive organisational resilience, support informed decision-making and ensure robust governance across an international, remote-first environment.

We're looking for someone who can:

• Develop and deliver long-term financial strategy aligned to organisational growth, resilience and impact.
• Lead budgeting, forecasting, scenario planning and financial performance across multiple entities.
• Strengthen financial resilience through effective governance, controls, risk management and commercial insight.
• Partner with executive leaders to support strategic investment decisions and organisational transformation.
• Lead multidisciplinary teams, fostering collaboration, accountability and continuous improvement.
• Enable high-quality financial reporting, data-driven decision making and operational excellence.

You'll bring:

• Significant experience as a CFO, Finance Director or equivalent within a complex, multi-entity organisation.
• A recognised professional accounting qualification.
• A track record of leading organisations through change, transformation or evolving funding and business models.
• Experience across multiple funding environments, ideally spanning institutional, commercial and/or philanthropic sectors.
• Strong commercial acumen combined with exceptional governance, leadership and stakeholder management skills.
• The ability to thrive in ambiguity while maintaining financial discipline and enabling innovation.

This role is ideal for a purpose-led finance leader who wants to apply their expertise to one of the defining challenges of our time. You'll join an ambitious, international organisation where financial leadership is central to enabling climate innovation, organisational resilience and long-term systems change.

Interested?

If you're an inspiring finance leader ready to shape the next chapter of a high-impact international organisation driving positive climate action, we'd love to hear from you.

Please apply with your CV and a covering letter outlining your suitability for the role. We will be interviewing on a rolling basis, as such an early application is highly recommended.

For an informal conversation about the role, please contact our exclusive partner, Bryony Thomas via the Allen Lane agency website.

Location: Hybrid – Home-based with some regional travel in England

Reports to: Head of Programmes and Impact

Contract: Fixed-term/Temporary maternity cover, approx. 12-month secondment

Salary: £30,600 per annum

Application deadline: Thursday 27th August at 9am

Interview information: We plan to hold online interviews from week commencing 7th September

About The Girls’ Network:

The Girls' Network is a national charity with a mission to inspire and empower girls from the least advantaged communities by connecting them with a network of professional women role models and volunteer mentors. We believe no girl should have her future limited by her gender, ethnicity, background, or parental income. Our vision is a future where all girls are supported to realise their ambitions, discover their self-worth, and shape their own futures.

We partner with secondary schools and colleges across multiple regions in England, including London, Merseyside, Portsmouth, Southampton, Sussex, Tees Valley, Tyne & Wear and the West Midlands. We match girls aged 14–19 with trained volunteer mentors for one-to-one support. In addition to this core mentoring, workshops, and access to an Ambassador Community that provides continued opportunities for development, career support, and connection.

Role Summary:

The Programme Development Officer is responsible for ensuring that The Girls' Network develops high-quality, consistent, and impactful programmes for girls and young women across all regions. Working closely with the colleagues in the Programme team, volunteers, and education establishments, the post-holder will support the development and continuous improvement of our mentoring, workshop, and ambassador offer. They will ensure that programmes are grounded in best practice and aligned to organisational strategy. Key responsibilities include leading programme quality assurance, developing resources, and delivering staff and volunteer training, while embedding learning from delivery to strengthen outcomes.

Alongside programme development duties, the post-holder will also be a member of the safeguarding team, acting as a Designated Safeguarding Officer (DSO). In this capacity, they will support the organisation's commitment to providing safe and inclusive programmes to girls and young women. This role involves supporting delivery staff on day-to-day safeguarding issues, refining policies as required, carrying out risk assessments, and auditing procedures to guarantee that safeguarding frameworks are consistently understood, accurately recorded, and central to service delivery.

Key Duties/Responsibilities:

Programme Development

• Support the development and continuous improvement of The Girls' Network's programme offer, ensuring delivery aligns with organisational strategy and responds to the needs of the girls and young women we serve.

• Develop and maintain programme standards, frameworks, and guidance to drive consistent, high-quality delivery across all regions.

• Take ownership of The Girls' Network volunteering platform, ensuring it effectively supports volunteer engagement and delivery.

• Ensure mentoring, workshops, and wider programme activities are aligned with The Girls' Network Theory of Change.

• Work collaboratively with the wider programme team to identify opportunities to strengthen and evolve programme delivery.

• Stay informed of sector research and emerging practice on mentoring, youth issues, and girls' empowerment, embedding relevant learning into programme design.

• Collaborate with the Head of Programmes & Impact to ensure programme development activity reflects both operational needs and strategic priorities.

Quality Assurance and Improvement

• Design and implement robust quality assurance processes that underpin excellence and consistency across programme delivery.

• Conduct programme reviews, fieldwork, and quality assurance activities, identifying strengths, risks, and opportunities for improvement.

• Work closely with the National Programme Manager to embed programme standards in day-to-day delivery and support the sharing of best practice across teams.

• Produce actionable recommendations and improvement plans to enhance programme effectiveness and operational delivery.

• Ensure programme resources, guidance, and delivery materials remain current, relevant, and aligned to organisational priorities.

• Foster a culture of learning, collaboration, and continuous improvement across programme delivery teams.

Programme Resources and Training

• Support the development, review, and maintenance of programme resources, workshop content, and mentoring materials.

• Design and deliver training, guidance, and support for programme staff and volunteers to enable effective and consistent delivery.

• Facilitate learning opportunities that build programme delivery capability across the organisation.

Safeguarding

• Act as a Designated Safeguarding Officer (DSO) and support the development, implementation, and regular review of safeguarding policies and procedures across the organisation.

• Act as a key point of contact for day-to-day safeguarding concerns, informing the Designated Safeguarding Lead(s) or relevant statutory bodies of situations/outcomes

• Provide quality safeguarding advice and guidance to staff and volunteers as required.

• Manage and respond to safeguarding concerns, disclosures and referrals, ensuring accurate documentation and appropriate action is taken in line with statutory requirements and The Girls’ Network policies. Initiate and coordinate referrals to external agencies and services, ensuring follow-up actions are carried out and monitored

• Contribute to the delivery of safeguarding training and the promotion of best practice across the organisation

• Keep abreast of safeguarding practice, making recommendations as appropriate, to ensure compliance with statutory and organisational guidelines

• Maintain up-to-date knowledge of safeguarding legislation, emerging risks, and sector best practice.

• Collate and produce safeguarding reports, data, and narrative for Head of Programmes and Impact as/when required.

Note: This job description is intended to convey information essential to understanding the scope of the role. It is not intended to be an exhaustive list of responsibilities and duties required.
 

Person Specification:

Essential

• Qualified teacher or experienced trainer, with a proven ability to design and deliver engaging learning programmes.

• Experience of developing, implementing, and improving youth, mentoring, education, or employability programmes.

• Experience of quality assurance, programme reviews, or service improvement activities.

• Experience developing resources, frameworks, guidance, or training materials.

• Experience using feedback, learning, and evaluation findings to inform programme development.

• Strong organisational and project management skills, including accurate record-keeping, case management, reporting and the ability to manage multiple priorities effectively.

• Excellent communication and stakeholder engagement skills, with the ability to build effective working relationships across a wide range of internal and external partners.

• Commitment to equality, diversity, and inclusion, with a clear understanding of the barriers faced by girls and young women from disadvantaged backgrounds.

• Strong knowledge of child and adult safeguarding legislation, risk assessment, statutory guidance, and best practice.

• Experience managing safeguarding disclosures and referrals, including liaison with statutory agencies (e.g., social care, police, safeguarding boards).

• Ability to handle sensitive and complex cases with professionalism, discretion, and sound judgement.

• Ability and willingness to travel across our regions, as/when required (travel expenses will be reimbursed).

Desirable

• A full, clean driving licence.

• Experience working within the charity, education, youth, or mentoring sectors.

• Experience developing youth participation and voice programmes.

• Experience designing and implementing quality assurance frameworks, including evaluation approaches focused on outcomes and engagement.

• Knowledge of social and emotional learning, employability, or youth development approaches.

• Experience facilitating training and professional development for staff or volunteers.

• Experience using digital platforms or developing digital resources to support learning, engagement or programme delivery.

• Understanding of charity sector governance and the specific safeguarding considerations when working with volunteers.

• Knowledge of current trends and best practice in mentoring, education, or youth development programmes.

How to apply

Please apply as soon as possible. You will be asked to complete your application by submitting your CV and answering a few application questions.

Appointees are subject to a DBS check. You must have the right to work in the UK to apply.

The deadline to submit your application is 27th August at 9am. Please note that we reserve the right to close this vacancy early if we receive a high volume of suitable applications. We therefore encourage interested candidates to apply as soon as possible.

Use of AI in applications

AI can be a helpful tool for inclusivity and accessibility, and we recognise that it may support applicants with spelling or grammar. However, when it comes to our selection process, what matters most to us is hearing your authentic voice and personal experiences. We're not looking for polished answers — just your own experiences, in your own words.

Diversity at our core

The Girls' Network is an equal opportunities employer. We are committed to encouraging equality and diversity among our workforce and eliminating discrimination. In line with the Equality Act 2010, if you require any reasonable adjustments to support you with any stage of this recruitment process, please contact the HR team.

Our Benefits

• 27 holiday days per year, plus public holidays (pro-rata for part-time staff)

• Option to purchase up to 5 additional days of annual leave every year

• Gifted birthday leave

• 3 days volunteering leave per year

• Extended and comprehensive sick pay policy

• Enhanced Family Leave pay policy

• Pension scheme

• Annual professional development fund to help you grow

• 24-hour Employee Assistance Programme for wellbeing support

• Benefit from flexible, remote working options with a full suite of home office equipment.

• A dedicated Girls’ Network buddy, available beyond the induction period for ongoing support

The Woodland Trust is looking for a Fundraising Development Officer to join the Fundraising Development team and play a key role in raising vital income to support nature recovery across South West England. You'll build and manage relationships with major donors, secure funding through grants and legacy giving, and help deliver ambitious fundraising plans for projects, including the South West Rainforest Recovery Treescape.

This role is advertised as full-time, 37.5 hours per week.

The Role:

• Manage and grow a portfolio of major donors and prospects to secure significant philanthropic income, improve donor loyalty, and promote blended and legacy giving.
• Lead fundraising strategy and delivery for the Rainforest Recovery Treescape initiative, securing funding and acting as its fundraising champion.
• Build and maintain strong relationships with donors, partners and internal stakeholders to maximise restricted and unrestricted fundraising opportunities.
• Develop compelling funding proposals, cases for support and other fundraising materials to secure income for regional projects.
• Work collaboratively across the South West and wider Woodland Trust to develop and deliver fundraising plans supporting nature recovery, woodland creation, outreach and land acquisition.
• Support and maximise fundraising events across the South West and UK to engage donors and generate income.
• Secure funding from regional grant-makers and community funding programmes, including local authorities, lottery and environmental funding sources.
• Collaborate with operational, grants and regional teams to identify funding opportunities and submit high-quality bids aligned with regional priorities.
• This is a homebased role, requiring regular travel to locations within the South West landscape, sometimes to remote locations. You would be expected to live within reasonable travelling distance of your area of responsibility. Occasional travel to regional offices and overnight stays will be required.
• This role does not come with a company vehicle, however after a 9-month period in-post, we will review vehicle business use to see if the post-holder is reaching the eligibility criteria as stated in our Company Vehicle Policy.  If the post-holder complies with those criteria, with sign off from our Facilities Team, a vehicle will be sourced and provided. Please note that our Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.

The Candidate:

• Experience in fundraising, the charity sector or a target-driven communications environment.
• Excellent communication and relationship-building skills, with the ability to engage, influence and inspire a wide range of audiences.
• Strong planning and organisational skills, with experience managing multiple priorities in a fast-paced, target-driven environment.
• Proven ability to develop donor or prospect pipelines and build successful partnerships through networking and collaboration.
• Experience securing major gifts or high-value funding from individuals, trusts or foundations, including gifts of £50,000+ (desirable).
• Commercial awareness and an understanding of fundraising markets and opportunities (desirable).
• Proficient in Microsoft Office and CRM/database systems (e.g. Microsoft Dynamics 365).
• Full UK driving licence.

Benefits and Wellbeing:
Joining our team means you’ll be part of our fight for a greener, healthier planet for people and wildlife. We take good care of our staff, offering support and training opportunities. We also offer:

• Enhanced Employer Pension 
• Life Assurance
• Flexible and hybrid working options (7am - 7pm)
• Generous annual leave - 25 Days plus Bank Holidays (pro rata for part-time)
• Buy and sell holiday scheme
• Enhanced parental pay
• Employee assistance programme

To support inclusivity and remove barriers for candidates, we publish all salaries upfront and proudly follow the We Show the Salary pledge. The salary listed is the set salary for this role, and we don’t ask applicants to state their current pay or expectations. If you choose to apply, we’ll take that as confirmation that the advertised salary meets your expectations.

About Us:
The Woodland Trust is the UK’s largest woodland conservation charity.  We want to see a world where woods and trees thrive for people and nature. The Trust engages and inspires people to make a difference by protecting, restoring and creating woodland and getting more trees in the ground.

Our commitment to Diversity and Inclusion:
To achieve our mission, we need to better reflect society and the communities we work in. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application.

Application information and advice:
For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. 
Make sure that your personal statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role. Even if you don't meet every requirement of the role, we encourage you to apply.
Completed applications will be reviewed by a hiring manager and/or a member of the recruitment team, and you will receive an update on the outcome of your application via email.

Acceptable Use - Artificial Intelligence (AI):
We understand that candidates may choose to use AI tools to support their job applications. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.

Apply now:
If you're ready to make a difference and grow with us, apply today. We might close advertising early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in progress, we will email you prior to closing to give you time to complete. 
Interviews will take place via teams. Interview questions will be provided before the interview to help you prepare.

Salary: £40,000 per annum
Reporting to: Chief Operating Officer
Start Date: September 2026

About The Skill Mill

The Skill Mill is a social enterprise that provides employment opportunities for young people with criminal convictions. Through paid work in environmental projects, horticulture and grounds maintenance, we help young people develop skills, confidence and positive futures while creating benefits for local communities and the environment.

Our programmes bring together Supervisors, Youth Justice Services, employers, Pathways Advisors and local partners to support young people into sustainable education, training and employment.

The Role

This is an opportunity to help shape and strengthen the delivery of The Skill Mill across the South.

As Regional Operations Manager, you will ensure young people receive a high-quality and consistent experience throughout their time with The Skill Mill. Working closely with Supervisors, Youth Justice Services, Pathways Advisors and the Commercial Sales Manager, you will oversee day-to-day operations, support programme delivery and ensure projects run safely, effectively and to a high standard.

You will play a key role in creating the conditions for young people to succeed by supporting frontline teams, building strong partnerships and ensuring programmes deliver positive outcomes for the young people and communities we serve.

What You'll Do

Support High-Quality Programme Delivery By:

• Managing the day-to-day operation of The Skill Mill programmes across the South.
• Supporting Supervisors to deliver safe, effective and impactful work programmes.
• Monitoring programme activity and resolving operational challenges.
• Ensuring compliance with organisational policies, procedures and health and safety requirements.
• Maintaining high standards of delivery across all sites and projects.

Build Strong Partnerships By:

• Working closely with Youth Justice Services, Pathways Advisors and local partners.
• Supporting collaboration between operational teams and commercial projects.
• Acting as a key point of contact for stakeholders across the region.
• Representing The Skill Mill at partnership meetings and local events.
• Strengthening relationships that create opportunities for young people.

Monitor Performance and Impact By:

• Tracking programme delivery and performance against agreed targets.
• Monitoring progress towards social impact and employment outcomes.
• Preparing reports and updates for the Senior Management Team.
• Supporting the development of systems that measure quality, efficiency and impact.
• Using data and feedback to improve programme performance.

Support and Develop Teams By:

• Providing guidance, support and mentoring to Supervisors.
• Identifying training and development opportunities.
• Promoting a positive, collaborative and accountable culture.
• Supporting teams to deliver the best possible outcomes for young people.

What We're Looking For

We're looking for someone who can bring people together, support high-quality delivery and help create opportunities for young people to thrive.

You'll have:

• Experience in operational, service or project management.
• Strong relationship-building and stakeholder management skills.
• Experience coordinating multiple workstreams, teams or projects.
• Excellent organisational and problem-solving skills.
• Knowledge of safeguarding and working with vulnerable or disadvantaged young people.
• Strong IT and reporting skills.
• A commitment to The Skill Mill's mission and values.

Desirable:

• Experience in social enterprises, youth justice, employability or community-based services.
• Experience managing commercial contracts or operational delivery programmes.
• Understanding of outcomes-based commissioning.
• Health and Safety qualification or relevant practical experience.

What We Offer

• The opportunity to help shape services that improve outcomes for young people.
• A supportive and committed leadership team.
• Flexible working arrangements.
• Training and professional development opportunities.
• The chance to contribute to a growing social enterprise with a proven track record of creating social and environmental impact.

Why Join The Skill Mill?

Every day, you'll help ensure young people have access to meaningful employment, skills development and progression opportunities. By supporting the teams that work directly with young people, you'll play an important role in helping them build brighter futures while creating positive change in local communities.

Individual Giving and Legacies Manager

Fundraising & Engagement | Remote (UK-based)

Salary: £45,000 per annum

Hours: Full time (35 hours per week to be worked over 5 days)

Location: Home-based in the UK with occasional paid travel to London

Contract: Fixed Term Contract until 30 June 2029 (with potential for extension)

Join Population Matters

We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other.  As we enter an exciting new phase of growth and influence, we’re looking for an experienced, proactive Individual Giving and Legacies Manager to launch and lead our public fundraising portfolio, deepen supporter relationships and help grow sustainable income.

About the Role

We’re looking for a strategic, hands-on fundraising leader who can develop and deliver our Individual Giving and Legacies programme, spanning legacies, membership, regular giving, lottery, appeals, publications, merchandise, Gift Aid, in-memory giving and supporter care. You will be able to balance planning with delivery, using data-driven insight to acquire, retain, upgrade and reactivate supporters while building a positive team culture where your team members feel valued, supported and empowered to do their best work.

Important Information

· This is a UK-based role

· Applicants must have the Right to Work in the UK

· We are unable to offer sponsorship

Apply Now

If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required. 

Closing date: Monday 24 August 2026 at 09:00 (BST)

Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.

If you require any adjustments to make the process more accessible, or to arrange an informal conversation about the role, please see contact details within our EDI statement attached below this advert. 

Thank you for your interest in Population Matters.

#fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager #fundraising #individual giving #individual giving and legacies manager #fundraising manager #legacies manager 

The Belay Foundation supports adoptive, kinship and special guardianship families raising children who have experienced early developmental trauma, often alongside neurodiversity. Founded in 2020 from lived experience, Belay offers something many families struggle to find elsewhere: practical, in-home support and expert guidance that’s genuinely trauma-responsive, delivered by people who understand what these families are living through.

This is an exciting opportunity to join us at a pivotal stage in our development. Over the past year, we have strengthened our services, systems and organisational foundations and developed ambitious plans for the future. As we continue to grow our reach and impact, we're looking for an experienced Communications and Engagement Manager to help tell our story, strengthen our profile and build meaningful relationships with the families, partners and supporters who make our work possible.

Working closely with our Chief Executive Officer, you'll lead our communications, marketing and stakeholder engagement activity, helping more families discover our services while supporting fundraising, partnerships and organisational growth. You'll also play a key role in embedding lived experience across our communications and engagement, ensuring the voices of families remain at the heart of everything we do.

This is a home-based role for two days per week (0.4 FTE), offering flexibility alongside the opportunity to shape a growing national charity. There may be potential to increase the hours over time, subject to funding, making this an exciting opportunity for someone who wants to grow with the organisation. This is a home‑based role, but applicants must be permanently based, and have the right to work, in the United Kingdom. For legal, tax, and operational reasons, we cannot consider applications from outside the UK.

If you're a creative and strategic communicator who enjoys building relationships, creating compelling content and using communications to drive social impact, we'd love to hear from you.

Please see the Candidate Application Pack for further details, including the full job description and the application/ interview process.

Purpose of the Role

The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.

The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.

The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.

Key Responsibilities

1. Programme Design and Delivery

• Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
• Translate partner objectives into clear delivery plans, session structures and participant journeys.
• Develop and adapt session plans, materials and activities for assigned panels.
• Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
• Lead or support facilitation of Youth Insights sessions as required.
• Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
• Identify practical improvements to delivery and share learning with the Programme Manager.

2. Operational Partner Management

• Act as the primary day-to-day relationship manager for assigned partners.
• Lead operational planning meetings, delivery updates and routine partner communications.
• Manage partner expectations around timelines, outputs, session planning and reporting.
• Maintain strong working relationships with operational partner contacts.
• Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
• Support strategic partner conversations by providing delivery insight, evidence and learning.
• Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.

3. Insight Generation and Reporting

• Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
• Draft reports, summaries, presentations and recommendations for partners.
• Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
• Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
• Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
• Support the development of case studies, impact stories and evidence of partner value.
• Contribute learning from assigned panels into wider Youth Insights service development.

4. Delivery Quality and Facilitation

• Ensure all assigned programmes are delivered to a high standard.
• Brief, support and coordinate freelance facilitators for assigned sessions.
• Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
• Monitor delivery quality and participant experience.
• Provide feedback to facilitators and escalate quality concerns where needed.
• Ensure session materials, resources and activities are prepared and appropriate.
• Support consistency of delivery across panels, while adapting appropriately to different partner contexts.

5. Youth Engagement and Inclusion

• Ensure young people are meaningfully involved, listened to and supported throughout their participation.
• Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
• Monitor participant experience and respond to issues or barriers to participation.
• Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
• Ensure delivery is inclusive, accessible and responsive to young people’s needs.
• Support young people to build confidence, skills and understanding through their involvement.

6. Programme Coordination and Project Management

• Develop and maintain delivery plans for assigned Youth Insights panels.
• Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
• Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
• Ensure risks, actions and dependencies are tracked and communicated.
• Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
• Ensure programme information is accurate, up to date and accessible to the team.

7. Team Support and Development

• Delegate appropriate tasks clearly and support effective workload management.
• Share learning, tools and good practice across the Youth Insights team.
• Contribute to training, reflection sessions and process improvement.
• Support a positive, collaborative and values-led team culture.
• Help build team confidence in delivery, facilitation, insight generation and partner communication.

8. Safeguarding, Compliance and Risk

• Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
• Identify and escalate safeguarding concerns or risks in line with S4TP policies.
• Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
• Support accurate record keeping and documentation.
• Contribute to risk assessment and mitigation for sessions, panels and partner activity.

Key Relationships

Internal:

• Youth Insights Programme Manager
• Youth Insights Programme Coordinator
• CEO where required
• Wider S4TP team
• Freelance facilitators

External:

• Operational partner contacts
• Strategic partner contacts where appropriate
• Young people and alumni
• Schools, colleges and youth networks
• Delivery partners and stakeholders

Success Measures

Success in this role will include:

• Assigned panels are delivered effectively, safely and to a high standard.
• Partners receive timely, useful and high-quality reports and outputs.
• Young people have a positive, inclusive and meaningful experience.
• Operational partner relationships are well managed.
• Programme delivery runs smoothly, with clear plans, timelines and communication.
• Insight reports demonstrate analysis, themes and recommendations, not just summaries.
• Facilitators are well briefed, supported and consistent in delivery.
• Learning from delivery contributes to wider Youth Insights improvement.

Person Specifcation

Youth Insights Programme Lead

Person Specification

At Solutions for the Planet, we believe young people should have a meaningful voice in shaping the decisions that affect their lives, communities and futures.

We are looking for someone who is passionate about youth participation and skilled at turning young people's experiences, ideas and perspectives into insights that organisations can learn from and act upon.

This role would suit someone who enjoys working directly with young people, building trusted relationships with partners, facilitating engaging discussions and leading projects from planning through to delivery and reporting.

We're looking for someone who has...

Experience working with young people

You'll have experience engaging young people in a meaningful way and be confident creating environments where young people feel safe, included and empowered to share their views.

You may have worked in youth work, education, youth voice, participation, consultation, research, social action, community engagement or a related field.

Strong programme and project management skills

You'll be organised and able to manage multiple projects, deadlines and relationships at the same time.

You'll be comfortable:

• Planning and coordinating programmes or projects
• Managing timelines and delivery schedules
• Identifying and managing risks
• Keeping people informed and on track
• Maintaining accurate records and documentation

Excellent facilitation and communication skills

A key part of the role involves helping young people share their ideas and experiences.

We're looking for someone who can:

• Facilitate engaging discussions and workshops
• Adapt their approach for different groups and situations
• Listen actively and build trust
• Communicate confidently with young people, partners and colleagues
• Present information clearly and professionally

Experience generating insight and writing reports

You do not need to be a formal researcher, but you should be comfortable analysing feedback and spotting patterns, themes and key messages.

You should be able to:

• Review qualitative feedback and discussions
• Identify meaningful themes and insights
• Draw out implications and recommendations
• Write reports and presentations for external audiences
• Translate young people's views into actionable learning for partners

Experience managing stakeholder relationships

You will often be the main day-to-day contact for partner organisations.

We're looking for someone who can:

• Build positive professional relationships
• Manage expectations effectively
• Communicate with confidence and credibility
• Handle challenges constructively
• Represent Solutions for the Planet professionally

Experience supporting others

You may have experience supervising colleagues, coordinating volunteers, supporting facilitators or mentoring others.

You don't need extensive line management experience, but you should be comfortable helping others succeed and contributing to a collaborative team culture.

You'll be a great fit if you are...

Passionate about youth voice

You genuinely believe that young people should be listened to and involved in decisions that affect them.

People-centred

You enjoy building relationships and helping others feel valued, supported and included.

Curious and reflective

You're interested in understanding different perspectives and using learning to improve future practice.

Organised and proactive

You take ownership of your work, manage competing priorities effectively and look for solutions when challenges arise.

Adaptable

You're comfortable working in a growing organisation where priorities can evolve and where continuous improvement is encouraged.

Values-led

You care about delivering work ethically, inclusively and with integrity, always keeping the needs of young people at the centre of your decision making.

It would be a bonus if you have...

While not essential, we'd love to hear from you if you have experience of:

• Youth research, consultation or co-design
• Facilitating focus groups or participatory workshops
• Impact measurement and evaluation
• Working with businesses, employers or corporate partners
• CRM systems such as HubSpot
• Education, youth sector or community engagement networks
• Managing freelance facilitators or delivery teams
• Social impact, sustainability or social enterprise organisations

Practical Requirements

We ask that applicants:

• Are willing to travel within the UK for programme delivery, partner meetings and team activities
• Can occasionally work evenings when required for youth sessions or events
• Are eligible to work in the UK
• Are willing to undertake an Enhanced DBS check

What Success Looks Like

In this role, you'll help create high-quality experiences that young people genuinely value and that partners genuinely learn from.

Success means:

• Young people feel heard, respected and able to make a meaningful contribution
• Sessions are engaging, inclusive and well facilitated
• Partner organisations receive useful and insightful outputs
• Projects run smoothly and meet agreed deadlines
• Facilitators are well supported and prepared
• Youth feedback is translated into clear themes, insights and recommendations
• Learning is shared across the team to strengthen future programmes

Most importantly...

We're looking for someone who combines strong project delivery skills with a genuine commitment to empowering young people.

You don't need to meet every desirable criterion to apply. If you're excited by the opportunity, share our values and believe you could thrive in the role, we'd love to hear from you.

We are especially interested in hearing from candidates whose lived experience, background or perspective can help strengthen the diversity and inclusivity of our Youth Insights programmes. We believe great youth engagement is built by teams that reflect and understand the diversity of the young people we work with.

We are recruiting a Member Network Account Manager to join our Member Networks team at the British Psychological Society for a fixed period of 6 months starting in October 2026.

The team supports over 60 psychology‑focused member networks, each with its own specialist interests and passions. This is a fantastic opportunity for someone who loves working with people and wants to make an impact. You will be right at the centre of supporting our Member Networks, helping passionate volunteers bring ideas to life - no two days will be the same.

About the Role

As Member Network Account Manager, you will be the main contact for several Member Networks. You’ll support and guide volunteers across multiple committees, helping them deliver activity for their members confidently and effectively. This includes advising on governance, finance, volunteer recruitment, events and wider activity planning. You will also build strong relationships, coordinate events, and work collaboratively with teams across the organisation to ensure Member Networks are supported effectively and can achieve their objectives.

A day in the life may include:

• Advising and guiding volunteers on governance, finance, awards, planning and compliance matters
• Supporting Networks to deliver their activity plans by monitoring progress, managing timelines and helping ensure activities remain within agreed budgets and objectives
• Coordinating events and projects that drive member engagement, including budget creation, venue liaison and travel bookings
• Managing shared inboxes and responding to enquiries with clear advice and signposting
• Attending meetings, recording actions and following up to ensure progress
• Sharing best practice and encouraging collaboration to support continuous improvement
• Maintaining accurate records on our CRM and documents in Google Workspace, including budgets, reports and committee lists.
• Delivering volunteer training on new processes, systems or ways of working.
• Coordinating awards and grants, updating web content and communicating with applicants
• Managing committee recruitment, posting roles and handling applications
• Working with internal teams such as Membership and Marketing to provide seamless support.

What We’re Looking For

To be successful, you will have strong communication and interpersonal skills. You will excel in negotiation, problem solving and managing multiple tasks and projects with foresight and strategic thinking. You will be expected to act autonomously, managing your networks and working independently using your own initiative. Highly organised, you will coordinate the delivery of activities, managing timelines and working with key stakeholders. 

Why Join Us?

We offer a supportive environment, opportunities for professional development, and the chance to make a real difference. We offer a friendly, values led working culture with an excellent benefits package that includes:

• Agile & flexible working 
• Generous leave entitlement
• Occupational pension scheme
• Cycle to work scheme / free eye care vouchers / Winter flu vaccinations
• Tailored learning & development
• Employee Assistance Programme counselling
• Life Assurance Scheme
• Discounts scheme with national organisations

 How to apply

The closing date for applications is 31st August 2026, with interviews held on-line 11th, 14th & 15th  September.  As this is a fixed term contract, you must be available to start in October 2026. 

To apply, please submit your CV and a covering letter detailing how you meet the specification. Please note that applications without a covering letter will not be considered. 

The British Psychological Society is committed to a culture of equality, diversity and inclusion. We welcome applications from all sections of the community, irrespective of your background or circumstances. We are only able to accept applications that can demonstrate a right to work in the UK as we are unable to sponsor people requiring a work visa.

Due to the large number of applications we receive, it is not possible to update you on the progress of the application until after the closing date.  If you have not heard from us within three weeks of the closing date, please assume that your application has not been successful on this occasion.

At The National Lottery Community Fund (The Fund), we are driven by our strategy ‘It starts with community’ and its four community-led missions, as well as our commitment to tackling poverty, discrimination and disadvantage through an equity-based approach.

This is an exciting opportunity to join the UK Portfolio at an ambitious moment of shaping the next phase of our strategy. We are looking for two experienced managers to join us for two fixed term Portfolio Manager roles (12-month FTC and FTC until 31 March 2027) who will form part of a team of around 40 in total.

The UK Portfolio supports the ambitions and potential of communities across the UK.  We focus on scaling projects with a UK-wide benefit, through significant investments and partnerships, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

Our Portfolio Managers support the delivery of the UK Portfolio strategy through managing the design and delivery of funding programmes, helping shape and deliver new partnerships and investments, as well as managing our team of Funding Officers. You will be one of 10 Portfolio Managers and report to one of our senior team, working closely with them to deliver the UK Portfolio strategy now and as we move into the next phase.

Our current work includes:

• TheUK Fund: offers long term funding to support organisations to scale proven work and approaches against two main themes: connected communities and youth voice. Funded projects consistently focus on systems change, community power and voice.
• Climate Action Fund: supports UK-wide ambitious, partnership-led approaches to climate and environmental challenges, bringing together organisations to deliver long-term change at scale.
• Working in partnership with others: Examples include Communities for Children, focused on tackling child poverty, Together for Families, supporting early intervention for children and families. We are also developing new areas of work that explore the opportunities and implications of emerging technologies including artificial intelligence.

Role Expectations

We are looking for experienced managers who are confident in managing and developing others, managing performance and adept at managing a varied workload from across our funding lifecycle to new funding investments and partnerships.

You will first and foremost be a people manager, with the skills and experience of navigating operational delivery from budgets, resourcing and risk, for example, to ensuring quality delivery of our work and supporting a culture that enables people to thrive.

You could be working across any of our programmes and developing areas of work but an interest in our current funding programmes and areas of development is essential. If you have a deep understanding of the challenges and opportunities facing communities across the UK, these roles are for you.

All managers will have blended roles that combine people and some operational responsibilities, as well as involvement in developing areas of work. The variety of responsibilities could include:

• Line managing and developing Funding Officers, supporting performance, wellbeing and ensuring their continuous development and professional growth
• Ensuring operational excellence through resource and operational management: including across our funding programmes and partnerships, including managing budgets, risk and reporting  
• Overseeing the end-to-end funding programme process: including monitoring programme performance, assuring the quality of funding recommendations and decisions and ensuring a high-quality and consistent experience for customers and stakeholders.
• Contributing to the development of new funding approaches, partnerships and investment opportunities.
• Working closely with teams and colleagues across The Fund to ensure our work is connected into and adds value.
• Championing The Fund's values and behaviours, promoting inclusion, collaboration and continuous improvement.

You will need to work collectively and very closely with the other managers each day as to how responsibilities and workstream leads are agreed and managed.

We're looking for people with practical experience of the funding and grant-making environment, who can bring their sound judgement relating to this to the team. You will also bring strong analytical, project and stakeholder and relationship management skills, alongside the ability to be adaptable and comfortably work at pace.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.

Interview details:

• Date: Week commencing 21 September
• Format: Online
• Location: UK Wide

We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester and Newcastle.

We will be hosting a briefing session  on Wednesday 19th August at 10:00 am. This is a great opportunity to learn more about the role, gain insight into the team and key responsibilities, and ask any questions you may have. To register or ask any questions please email us.

For an informal discussion about the role, please contact us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.

Essential Criteria

• Experience of either grant-making / funding work or managing programmes that fit with those of the UK Portfolio.
• Experience in leading and motivating people and teams (including remote teams), role modelling a culture of inclusion.
• Strong project management and organisational skills, including budget and risk management.
• Strong communication, interpersonal, influencing and stakeholder engagement skills, with the ability to build trust and effective relationships across a range of audiences.
• Strong ability to apply critical analysis and consider strategic implications in your work, thinking about how things impact the whole Portfolio, The Fund or sector.
• A commitment to equity, diversity and inclusion and the ability to apply this throughout your work.
• Experience of working through ambiguity and leading through change, with the ability to adapt your approach to shifting priorities and help others thrive in an evolving environment.

Desirable Criteria

• Experience of supporting grant-making teams through the funding lifecycle, with oversight of the application assessment, due diligence, decision-making, monitoring, relationship management, risk assessment, performance reporting and grant closure.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)