Operational support officer jobs in Birmingham

Join Kaleidoscope Trust as our Communications and Events Officer and help bring global LGBTI+ advocacy to life.

Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal.

We are looking for a Communications and Events Officer to help support powerful storytelling and strategic communications that amplify the voices and priorities of our partners around the world.

This is a fantastic opportunity for someone who is organised, creative, and motivated by social justice to play a hands-on role across communications, events, and stakeholder engagement. You will work across a range of high-impact projects, including supporting the delivery of the Global LGBTI+ Rights Commission and key advocacy and partnership events.

If you’re keen to grow your skills while contributing to a collaborative and mission-driven team, we would love to hear from you. Download the full job description for full details and information on how to apply.

Salary: £35,150 per annum plus pension

Location: Remote (UK-based), with occasional travel

Closing date: Monday 16 March 2026, 23:59 (London time)

Interviews: Week commencing 16 March 2026

Pathway Project is an inspiring Domestic Abuse Charity that makes a difference, it's a great place to work, we are a charity with big ambitions and huge energy and we need a Finance Manager who can match our energy.

We are currently evolving a bold new strategy and a passion  for excellence in service delivery. Supported by a driven and energetic board of trustees the new Chief Executive is leading Pathway Project through their ambitious plans.

It’s a really fantastic time to join our amazing charity as we move into the next phase of our exciting journey.

We are looking for a new Finance Manager to be responsible for the effective day-to-day financial management of the charity supporting the CEO with the Finance Strategy.

She will be driven, ensuring robust financial controls, accurate reporting and compliance with statutory and regulatory requirements including the Charity Commission and Charity SORP (FRS 102).

She will work closely with the CEO, SMT and Trustees and she will provide clear, timely financial information to support sound operational and strategic decision-making and help ensure the long-term sustainability of the organisation.

We are currently seeking a dynamic and experienced Director of Housing to lead our supported housing services nationally and help shape the next stage of our growth.

As Director of Housing, you will provide strategic and operational leadership across all of Life’s supported housing services. This is a key role within the Senior Leadership Team, responsible for ensuring our housing provision is high‑quality, compliant, safe and truly centred around the needs of our clients.

You will lead our national Housing Strategy, drive service improvement, ensure regulatory compliance, support organisational growth, and champion a culture of compassion, accountability and high performance.

Key Responsibilities:

Strategic Leadership & Growth

• Develop and deliver a national Housing Strategy aligned to Life’s vision and mission.
• Identify housing development and expansion opportunities, including partnerships with local authorities and commissioners.
• Support organisational business planning and future growth.

Regulatory Compliance & Governance

• Ensure full compliance with housing legislation and regulatory requirements including the Social Housing (Regulation) Act, HHSRS, safeguarding and Health & Safety.
• Lead regulatory audits, inspections and risk management.
• Provide assurance on compliance and viability to the CEO and Trustees.

Service Quality & Client Experience

• Embed a client-centred, compassionate approach aligned with Housing Ombudsman principles.
• Oversee effective complaints management, learning reviews and client feedback systems.
• Ensure properties and services meet high standards of safety, warmth and comfort.

Operational Leadership

• Lead housing management, income recovery, voids, repairs and maintenance, compliance and tenancy sustainment.
• Ensure effective escalation of tenancy breaches and safeguarding practices.
• Work closely with Life’s Helpline services around referral and allocations.

Financial & Asset Management

• Oversee rental income, arrears, void control and financial performance.
• Manage contracts, grants and local authority funding.
• Ensure major works, planned maintenance and statutory compliance are delivered effectively.

Leadership & People Management

• Lead and support Housing Managers, support teams and frontline workers.
• Foster a positive culture of accountability, inclusion and high standards.
• Support staff development and performance.

Partnership Management

• Build strong relationships with local authorities, property professionals, contractors, funders and other key partners.
• Represent Life at external forums and sector networks.

About you:

Essential

• CIH Level 5 (or equivalent) qualification
• Senior leadership experience in supported housing, social housing, or homelessness services
• Strong knowledge of housing law, tenancy management and regulatory compliance
• Understanding of Housing Ombudsman standards and consumer regulations
• Experience in strategic planning, service development and organisational growth
• Budget management and financial performance experience
• Experience with property maintenance, asset management and compliance
• Strong safeguarding knowledge
• Excellent leadership, communication and stakeholder management skills
• UK driving licence and access to a car

Desirable

• Experience supporting vulnerable women or family services
• Charity/third sector leadership experience
• Experience securing funding or development partnerships

About Life: 

Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish. 

Our services include:  

• Supported housing and community support   
• Counselling and skilled listening   
• Free pregnancy tests and baby supplies  

Our values :

All our work is underpinned by the following universal human values: 

• Humanity – All people are special and equal 
• Solidarity – We’re with you and for you 
• Community – We’re better together 
• Charity – Doing good for one another 
• Common good – Building a better world 

Information about the role: 

For further information, please see the attached job description. 

Salary: £45,750 per annum

Hours: 32 hours per week

Location: Home based with extensive travel across the South of England

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service  
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality: 

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.  

About RAP

The Regulatory Assistance Project is an independent, global nonprofit advancing the transition to clean, affordable, and reliable energy systems. With teams across North America, Europe, and Asia, RAP works at the intersection of policy, markets, and implementation to accelerate decarbonization and equitable energy outcomes.

RAP is currently engaged in a strategic integration process to strengthen global impact and scale operational excellence. The Executive Assistant to the CEO plays a pivotal role in enabling effective executive leadership during this next phase of growth.

Position Summary

The Executive Assistant to the CEO is a highly trusted partner who enables strategic focus, operational effectiveness, and disciplined execution at the executive level. This role requires sound judgment, discretion, and the ability to anticipate needs in a complex, global environment.

The successful candidate is a quick thinker, resourceful problem solver, and mission-driven professional who thrives in fast-moving, international settings. They bring composure under pressure, strong prioritization skills, and the ability to manage multiple competing demands with professionalism and precision.

This individual will operate at the center of RAP’s leadership ecosystem, coordinating across senior leadership, board members, external partners, and global stakeholders.

Key Responsibilities

• Manage the CEO’s complex global calendar across time zones with proactive prioritization and alignment to strategic objectives.
• Anticipate emerging issues and flag risks or dependencies early.
• Ensure follow-through on key commitments, action items, and cross-functional deliverables.
• Act as a gatekeeper and facilitator to protect executive focus while maintaining responsiveness.
• Facilitate information flow between the CEO and Senior Leadership Team.
• Coordinate high-level external meetings with policymakers, donors, and partner organizations.
• Draft correspondence and executive communications that reflect RAP’s values and strategic voice.
• Support travel planning, logistics, and preparation for international engagements.
• Maintain structured systems for document management, tracking, and workflow coordination.
• Identify opportunities to streamline processes and improve executive support infrastructure.
• Support expense reporting, contract coordination, and light project management as needed.

Qualifications & Experience

• Minimum of 3 years of experience supporting C-level executives, ideally within international nonprofit, policy, or mission-driven environments.
• Experience operating in complex, multi-country organizational structures.
• Demonstrated ability to manage confidential information with integrity.
• Strong written and verbal communication skills in English. Proficiency in other global languages is highly desirable.
• High digital fluency with productivity tools such as Microsoft 365 and collaboration platforms.

Core Competencies

• Strategic Thinking: Understands organizational priorities and aligns executive time accordingly.
• Resourcefulness: Finds solutions independently and navigates ambiguity effectively.
• Agility: Adapts quickly to shifting priorities and evolving circumstances.
• Discretion: Exercises mature judgment in handling sensitive information.
• Global Mindset: Comfortable operating across cultures and time zones.
• Mission Alignment: Demonstrates commitment to clean energy transition and public interest work.

Working Model

This role can be structured as part-time or full-time, depending on candidate experience and organizational need. Flexibility in working hours is essential due to RAP’s global footprint.

The position may be based in Greater London or Berlin, with remote flexibility consistent with RAP’s operating model.

ABOUT THE ROLE

We are looking for a part time governance and compliance officer to oversee our governance and risk framework as a non-profit regulated by the Charities Commission (England and Wales) and OSCR (Scotland).

You will identify, develop, maintain and implement policies and procedures to ensure compliance and risk mitigation with the various regulations that we must adhere to such as Charities Commission, OSCR, Fundraising Regulator, Companies House, UK Data Protection and Safeguarding.

As governance and compliance officer, you will deliver high quality, professional and compliant governance across the charity, nationally and in supporting our network of support groups (see About IA) ensuring we comply with statutory regulations, that protect our members and the charity itself while applying best practice principles.

KEY RESPONSIBILITIES

• Developing and documenting a detailed understanding of charity practices, paying specific attention to areas where IA is bound by statutory regulations
• Developing robust policies and procedures that ensure charity compliance and best practice
• Remaining up to date with current regulations that IA is bound by and ensuring any changes are implemented within any imposed deadlines
• Regularly review and maintain policies and procedures auditing your findings to ensure exemplary record keeping following up with implementing changes
• Implementing policies and procedures amongst staff, volunteers and the Board of Trustees with robust record keeping introducing governance cycles to keep everyone updated with current policy and communicating changes where necessary
• Identifying risks, recommending mitigating actions and reporting your findings to the management team and Board of Trustees
• Reviewing and updating IA’s risk register
• Recommending and monitoring recommended training among staff and volunteers especially where IA is bound by statutory regulations
• Liaise with third-party suppliers to IA who are responsible for providing services to the charity that support our governance and risk framework
• Supporting Trustee recruitment, induction, training, and evaluation processes

PERSON SPECIFICATION

ESSENTIAL EXPERIENCE 

• Demonstrable experience of at least 12m in governance and risk management within a not for profit environment with working knowledge of UK charity regulations. Exceptional candidates from a commercial background would be considered
• A thorough working knowledge of risk management
• Development, implementation, monitoring and maintenance of governance and risk frameworks
• Documenting, reviewing and mitigating risk
• Demonstrable experience of regular reporting to management
• Strong working knowledge of UK data protection regulation
• Working knowledge of safeguarding requirements
• Exceptional record keeping skills to satisfy audit requirements
• Management of third-party relationships including suppliers to IA and volunteers who are carrying out their volunteering role in line with IA’s policies and procedures
• Team player

DESIRABLE EXPERIENCE

• Experience across the not-for-profit sector
• Working with volunteers
• Basic understanding of AI and the benefits of using it within the not-for-profit sector
• Experience supporting Boards or Trustees
• Regulations governing charity fundraising

SKILLS AND QUALITIES

• Highly organised
• Excellent communication and interpersonal skills
• Flexible, adaptable in approach, creative thinker to manage the balance between governance and continuing to provide a personal approach to vulnerable adults
• Commitment to equity, diversity and inclusion.
• Proactive and solution-focused

APPLICATION SUBMISSION

To apply, please submit:

1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) discussing previous experience and role fit with successful candidates going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour for this stage.

Second round interviews are expected to be via video conference. Successful candidates will, in advance of the second round, be given a short brief and asked to present at interview their understanding of a governance issue  facing charities. Please allow up to 1 hour for this stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process

Location:  Remote
Contract: Temporary, 3 months
Hours: Full-time, 35 hours per week
Salary: £19.73 p/h + holiday (£36,004 salaried equivalent)

Prospectus are delighted to be supporting an international charity in their search for a temporary HR and Operations Officer to join their team during a period of organisational transition. This is a full-time, remote role, running for 3-months in the first instance.

This is a fantastic opportunity for an organised and proactive HR and operations professional who can bring structure, clarity and calm to a busy environment with multiple moving parts. You’ll play a key role in maintaining continuity across HR processes, internal operations and IT coordination while supporting a globally dispersed team. 

Responsibilities:

• Supporting end-to-end recruitment processes, liaising with hiring managers, candidates and agencies, and organising interviews across time zones.
• Coordinating onboarding for new staff and trustees, ensuring a consistent and positive experience.
• Maintaining accurate HR records, monitoring contracts and annual leave, preparing contracts and acting as first-line support for routine HR queries.
• Preparing monthly payroll information and supporting pensions and benefits administration.
• Coordinating team meetings, communications, staff updates and internal systems to support effective operations.
• Supporting staff wellbeing by coordinating team socials, internal events and activities that promote cohesion across a diverse, global team.
• Acting as a first point of contact for routine IT queries and liaising with external IT support on equipment, accounts and access.
• Working closely with outgoing staff to ensure a smooth handover and effective knowledge transfer.

Requirements:

• Recent experience in a relevant role within the not-for-profit sector.
• CIPD Level 3 or equivalent HR/operations experience.
• Strong organisational skills and the ability to prioritise in a fast paced, evolving environment. 
• Solid understanding of UK employment law, data protection and HR best practice.
• Experience supporting recruitment, onboarding and operational processes. 
• Excellent communication skills and confidence working across cultures and time zones.
• A proactive, solutions focused approach and the ability to work independently. 
• Commitment to the organisation’s values of equity, inclusion, respect, mutual accountability and collaboration.
• Experience supporting remote global teams or liaising with external IT providers.

If you’re someone who thrives in a dynamic environment, enjoys bringing order to complexity and values inclusive, purpose driven work, we’d love to hear from you. 

Applications are reviewed on a rolling basis so please apply ASAP by submitting your CV in Word format. 

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in every step of the application process. 

The National Youth Agency is looking for a Learning & Development Officer.

Learning and Development Officer
Contract: Fixed-term, 6 months
Hours: Full-time – 37 hours per week
Salary: £36,050 per annum
Location: Home-based in England with occasional travel for meetings, workshops, and team activities. Head Office is in Leicester.

What we do

As the national body for youth work, the NYA has a dual function. We are the professional statutory and regulatory body (PSRB) responsible for qualifications, quality standards, and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.

We work in partnership and believe in collaborative leadership, listening to youth workers and the youth work sector so that we can understand their needs and respond to the challenges they face. We are ambitious for youth work and for young people and integrate youth voice and influence across our work.

About the Role

This role sits within the team responsible for the professional, statutory and regulatory elements of youth work. You will support delivery of youth work curriculum projects, learning activity, and development of high-quality practical tools and materials that help create the conditions for great youth work.

The role exists to provide operational delivery and coordination, enabling the National Curriculum & Learning Manager to focus on strategic development, leadership and quality assurance.

You will be joining an agile, flexible, and collaborative team who work at pace, engaging partners and stakeholders to support youth work across England. Your role will contribute to the improvement and development of learning resources and approaches.

Key Responsibilities

As a Learning & Development Officer, you will support:

• Delivery of local youth work curriculum commissions, from inception to completion.
• Coordination of curriculum-related events and training, including train-the-trainer sessions and stakeholder workshops.
• Development, adaptation and refinement of learning and development tools, templates, and materials.
• Gathering and organising insight, learning and feedback to inform curriculum improvement.
• Drafting, adapting, and maintaining curriculum content aligned to national standards and local context.
• Preparing agendas, notes and follow-up actions for workshops, inception calls and meetings.
• Supporting approaches to demonstrating and evidencing impact.

Note: This role does not hold budget, strategic ownership, or line management responsibility.

Why Work for NYA?

• NYA operates as a people-focused organisation, prioritising the well-being and needs of its employees.
• NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
• A remote based team, spread across England, fostering inclusivity and diverse talent. Despite geographical distances between team members, NYA maintains a highly motivated and connected team through the optimisation of digital tools.
• NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions.
• We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.

Closing date: 11.59pm on Friday 20th March 2026
N.B. Please apply ASAP as we may close applications early once we have a substantial amount of suitable applicants.

Interested?

If you would like to apply and find out more about this position, please click the apply button to be directed to our website. 

The National Youth Agency is an equal opportunities employer.

At NYA our inclusive culture means that we embrace individual differences and understand that we need a diverse team to achieve our organisations mission.

We wish to recruit candidates from all backgrounds to ensure our team reflects the rich diversity of the communities we serve. We encourage applications from anyone regardless of disability, ethnicity, heritage, gender, sexuality, religion, socio-economic background and political beliefs but we particularly welcome applications from global majority candidates and those from other minoritised ethnic groups in the UK as they are currently underrepresented in our team.

Please note: We use AI detector software, so applications or CV’s with high levels of AI generated content may be disregarded. We understand that AI tools can offer support to candidates who have learning differences, which is why we will accept applications with some AI assistance.

No agencies please.

One third of our world has not yet heard the Good News of Jesus.

Global Disciples International is a rapidly growing mission movement that equips clusters of local churches—primarily in Africa, Asia, and Latin America—to train local believers as disciple-makers, enabling them to share the Gospel, multiply disciples, and plant sustainable churches within their cultures among least-reached people groups.

Having experienced remarkable expansion—from just a handful of programmes in 1996 to over 4,000 active programmes today, training tens of thousands of disciple-makers annually—the ministry has seen explosive multiplication in its impact and reach.
 
With bold missional ambition to significantly increase in scale, Global Disciples is intentionally transitioning from a predominantly US-headquartered model to a more decentralised, globally dispersed structure that empowers regional and national leadership, fosters local ownership, and aligns with its commitment to indigenous, culturally relevant mission. We currently have hubs in Africa, Asia and Lancaster, Pennsylvania and are looking at expanding our presence in Europe and Asia.

In this dynamic season of accelerated growth and structural evolution, the organisation is seeking a strategic CFO to serve as a key financial architect—engineering optimal financial infrastructure, systems, and processes that provide robust support, ensure efficiency and compliance across borders, and enable sustainable scaling to fulfil the ministry's God-given vision for greater global impact.

You will be someone with a proven track record in a senior financial leadership role in an international organisation, preferably within a ministry or mission context, and with experience overseeing additional areas like IT in entities of comparable complexity and scale. You will be a mission-aligned finance leader with a deep understanding of financial management and financial engineering, enabling you to strategically shape how Global Disciples maximises its global impact. You will have an open and servant-hearted leadership style with a natural ability to build and maintain strong, cross-cultural relationships. You will be passionate about our vision to train up disciple-makers to take the Gospel to the least-reached around the world.

We envisage the Chief Financial Officer being based in either one of our hubs in Europe, Africa or Asia.

About HOST 

*HOST supports social change initiatives around the world by providing fiscal hosting, operational infrastructure and governance support. Our Legal function ensures that our work is safe, compliant and aligned with our mission, enabling our partners to operate with confidence in complex environments. 

The Role

HOST seeks a qualified solicitor to establish and lead its internal legal function. The role requires expertise in UK contract and charity law, applied in an international nonprofit context. The primary jurisdiction will be England and Wales; however, given HOST’s global operations, familiarity with or awareness of the legal systems in the Netherlands, Singapore, and India would be advantageous. You will support hosting, grantmaking, partner support, and global operations, ensuring contracts, due diligence, and legal frameworks are robust, proportionate, and operationally effective.

This role combines hands-on legal review with systems design, risk oversight, and practical guidance for non-legal teams, working closely with the Executive Director and Operations leadership. As this is a newly created position, the scope and priorities of the role will naturally evolve over time in discussion with the Legal Circle. We recognise that establishing effective legal processes, procedures, and documentation will take time, and we value a thoughtful, iterative approach to building the function well.

This is a part-time role (approximately [2–3 days per week / 0.4–0.6 FTE], to be agreed).

Experience working in-house, and experience operating primarily in a remote working environment, would be an advantage.

Key Responsibilities

Legal Oversight & Contracts
Review and approve agreements and maintain standard templates.
Provide clear, practical risk-based advice to internal stakeholders.
Manage legal requests through a structured, auditable intake process.
Engage and liaise with external law firms where specialist advice or jurisdictional expertise is required, managing those relationships appropriately.

Due Diligence & Risk
Assess higher-risk matters (e.g. sanctions, safeguarding, governance, employment, data protection).
Align legal processes with Finance and Operations.
Maintain clear and proportionate risk records.

Legal Systems & Governance
Develop and maintain key policies and template documents.
Embed appropriate legal workflows across the organisation.
Support governance and compliance improvements.

Scope

Will Do:
Lead legal review, maintain templates and policies, deliver accessible legal guidance, oversee a structured and transparent legal workflow, and coordinate external legal support where appropriate.

Will Not Do:
Lead commercial negotiations, manage operational delivery, approve retrospective decisions, or act outside the legal remit of the role.

Support & Resources

You will have access to appropriate online legal research tools and resources, subject to discussion regarding organisational needs and associated costs.

HOST will support Continuing Professional Development (CPD), with scope and funding agreed based on identified needs and budget.

HOST will cover the cost of the annual practising certificate (currently approximately £300–£400 per year).

About You

Requirements:
Practising solicitor in England & Wales, authorised to work in-house.

Skills:
Strong grounding in UK contract and charity law.
Experience drafting and interpreting agreements.
Ability to communicate legal advice clearly and pragmatically to non-legal colleagues.

Desirable:
Experience in data protection, employment law, sanctions, international law, or risk and compliance frameworks.
Previous in-house experience.
Experience working effectively in remote-first or distributed organisations.

Personal Qualities:
Collaborative, pragmatic, solutions-focused, mission-aligned, and confident guiding non-legal teams through complex issues.

Success Measures
Legal intake is consistent, auditable, and predictable.
Templates and policies are clear, compliant, and trusted by teams.
Advice is privileged, proportionate, regulatory-aligned, and enables partners to operate confidently.

About GNDR

We are the Global Network of Civil Society Organisations for Disaster Reduction (GNDR), the largest global network of organisations committed to working together to improve the lives of people affected by disasters worldwide. Since being established in 2007, we have grown into a network of over 2,000 member organisations across 130+ countries, representing millions of people on the frontlines of hazards, climate change and mass displacement. Through transformative, evidence-led programming and powerful advocacy, we are driving climate action and disaster resilience alongside our members across the globe.

About the role

GNDR is seeking a motivated and strategic leader to join our Senior Leadership Team as our new Head of Operations. 

With the launch of our 2026–2030 Global Strategy, this is a defining moment to shape how GNDR functions and ensure our global network is equipped to deliver real impact.

In this role, you will set the operational vision that underpins our strategy, ensuring our systems, people, and resources are aligned, sustainable, and future‑ready. You will lead all core operational functions, building the strong operational foundation that enables GNDR to thrive. Working closely with teams across regions, you will ensure our operations are coherent, efficient, and responsive to the needs of our members and the communities we serve.

If you’re driven by the opportunity to shape organisational excellence, strengthen global operations, and create the conditions for meaningful change, we’d love to hear from you.

Overall scope of the role

The remit of this post will cover the following core responsibilities:

• Strategic financial oversight
• Funding, grants and partnerships
• People, culture and organisational development
• Systems, logistics and IT
• Legal, risk and compliance
• Governance and board support
• Strategic leadership
• Line management and team development

Candidate requirements

We are ideally seeking candidates with:

• Expert financial stewardship, including management of grant‑funded budgets, financial controls, reporting, procurement, and supplier partnerships
• Operational and governance leadership spanning finance, HR, IT, compliance, risk, and organisational systems
• Inclusive people and culture leadership, with HR expertise and experience supporting cross‑cultural, geographically dispersed teams
• Strong digital capability, from driving digital transformation to confidently using finance, HR, and IT systems
• Strategic and organisational development skills, including planning, project oversight, risk management, and guiding teams through change
• Senior‑level strategic leadership, contributing to organisational direction and fostering effective cross‑team collaboration
• A deep commitment to equity, diversity, inclusion, and alignment with GNDR’s mission and values

Eligibility

Eligible candidates must have the right to work in the UK.  Candidates will need to be able to travel internationally when necessary. 

This role is primarily remote. We’ll ensure you have a safe and appropriate remote working setup, and we’re open to discussing flexible working arrangements as part of the recruitment process. Our hybrid working approach is currently under review, so there may be occasional in‑person meetups in London in the future, subject to ongoing consultation.

Please note that all offers of employment at GNDR are conditional and subject to satisfactory background checks.

We encourage applications from people who meet most of the essential criteria listed in the job description below. You don’t need to tick every single box to be considered. We recognise that strong candidates may bring relevant strengths and experience in different ways, and we don’t want this to deter you from applying. If you can demonstrate a solid overall match with the role, we’d love to hear from you.

For a full job description and person specification please follow the link below.

Start date

We are ideally looking for candidates who are available to start as early as possible. However, we recognise that availability may vary due to individual notice periods, and we are happy to accommodate some flexibility where possible.

How to apply

Please submit an up to date copy of your CV (max. two A4 pages) and a cover letter (max. one A4 page) outlining skills and experience relevant to the role by email to our HR team. Please include in the subject of the email, the following: “Application for the Head of Operations role”.

Please note: we are unable to accept incomplete applications.

Contact information of our HR team are availble on our website, please follow the application link below.

Closing date

11 March 2026 at 12pm (GMT)

Due to the high volume of applications we expect to receive for this role, we may not be able to provide individual feedback. However, we will endeavour to contact all applicants to update them on the outcome of their application.

Interview

Week commencing 16 March 2026

Please note: The interview process usually consists of two online stages, which may include a role‑specific task. Candidates who are successful at the shortlisting stage will be invited to a first online interview. If you progress from there, you’ll be invited to a second‑stage interview, where we may also ask you to complete a task assessment. Interviews are typically conducted by a panel of two to three people, including the hiring manager. We encourage applicants to let us know about any adjustments needed to ensure the recruitment process is fully accessible and equitable.

Our commitment to equity, diversity and inclusion 

We are dedicated to creating a team that embodies the rich diversity of the society and communities we serve. Our commitment lies in cultivating an inclusive environment, where everyone has the opportunity to thrive.

We strongly encourage applications from individuals of diverse backgrounds, including those from underrepresented ethnicities, nationalities, socioeconomic circumstances, LGBTQIA+ and individuals with disabilities. We celebrate the unique experiences and perspectives that every candidate brings and are dedicated to ensuring fair and equitable opportunities for all.

We’re committed to making our recruitment process as accessible and inclusive as possible for individuals of all needs and abilities. If you require any adjustments at any stage of our recruitment process, please contact us. Contact information are available on our website, please visit our jobs pages.

Our benefits and wellbeing

At GNDR, we are committed to cultivating a happy and healthy working environment for all our staff. We provide a competitive salary and benefits package across all of our locations.  Find out more about our approach to wellbeing and our benefits on our website.

Flexible working

In order to support and encourage a healthy work-life balance for our staff, we are happy to consider flexible working requests as part of our recruitment process. As a global organisation, most staff work remotely depending on their role and location. 

If you have any questions on any of the above information or if you have any specific requirements that would enable you to participate more fully in the recruitment process,  please contact our recruitment team.

Please note: Clinks would welcome the opportunity to discuss potential secondments from locally or regionally based voluntary organisations. 

About Us

Clinks supports, promotes and represents the voluntary sector working with people in the criminal justice system and their families. Our vision is of a vibrant, independent and resilient voluntary sector that enables people to transform their lives. 

Job purpose 

To identify, communicate and engage with the range of voluntary sector organisations working with individuals and their families within the CJS across a geographical area ensuring Clinks provides effective support to help voluntary organisations better meet their aims. To enable Clinks to share information about the sector with HMPPS and other stakeholders

Job summary 

This role will increase awareness and understanding of the criminal justice voluntary sector operating within across the Midlands area. The post holder will undertake an initial analysis project to identify place-based voluntary sector organisations and the range of, and types of services and support provided to people in contact with the criminal justice system and their families. They will identify place-based needs and lead on the collation and sharing of information across the Clinks team and with stakeholders, to highlight the challenges and opportunities. The post holder will need to build new, and nurture existing relationships, with key partners and a range of agencies across sectors.

The post will work within the Area Engagement & Partnerships Directorate and with other Clinks’ staff to identify new members and engagement opportunities, deliver events and training, and provide opportunities to support the capacity and capability needs of the voluntary sector, with a focus on place-based small and specialist organisations working in the CJS.

The post will deliver activity to meet funder requirements, aims and objectives.

Reports to: Area Engagement and Partnerships Manager

Responsible for: N/A 

1. Duties and key responsibilities 

Area Engagement and Impact 

• Identify and increase awareness of voluntary sector organisations based in the Midlands, the range of and types of services and support provided to people in contact with the criminal justice system and their families, where they deliver and how they are funded. 
• Understand the work of local and regional voluntary sector infrastructure organisations in a geographical area to identify and increase partnership working and collaborative approaches to strengthen the support offered by Clinks, 
• Gather intelligence from the sector to identify and understand the needs of place-based organisations and share feedback with HMPPS and other key stakeholders to develop operational processes and influence future commissioning opportunities. 
• Work alongside the National Influencing & Networks team to use this intelligence to influence key decision making at a local and national level.
• Provide support to voluntary sector organisations, keeping the sector informed and up to date and capturing the support provided and its impact. 
• Respond to requests from voluntary sector organisations in need of support and signpost or consider what assistance Clinks (and others) can provide. 
• Work alongside the Area Insights and Impact Officer to capture the needs of the sector to influence and inform future activity. 
• Provide regular area specific communications to organisations utilising Clinks communication channels to share good practice, resources and publications.
• Produce regular blogs, case studies and social media activity to showcase the work of place-based voluntary sector organisations.   
• Develop and build upon existing place-based networks to support collaboration and co-ordination between the voluntary, statutory, and private sectors in the criminal justice system. 
• Provide information to help statutory partners and key stakeholders to understand the voluntary sector, its structures and how to work with it. 

External Relationships 

• Identify and explore opportunities to develop relationships with area-specific agencies working within criminal justice including Probation, Prisons and local statutory agencies to increase knowledge of locally based voluntary sector services and establish, and embed Clinks’ support 
• Provide representation at various meetings, both internally and externally with partners and stakeholders.
• Work collaboratively to ensure effective information flow across directorates and to and from the sector and stakeholders 
• Develop relationships with regional and local infrastructure organisations to widen Clinks reach and identify joint working opportunities. 

2. General responsibilities   

• Represent and be an ambassador for Clinks 
• Work to support the mission, ethos, and values of Clinks 
• Be flexible and carry out other associated duties as may arise, develop, or be assigned in line with the broad remit of the position 
• Support and promote diversity and equality of opportunity in the workplace 
• Work collaboratively with others in all aspects of our work 

This job description does not form part of your contract of employment and can be amended from time to time as the needs of the organisation require.

Person specification 

Experience, Skills and Abilities  

• Significant experience of working or volunteering in the voluntary sector in the Midlands area
• Relationship building and management with a range of stakeholders and networks. 
• Good attention to detail and ability to maintain effective records, utilising a range of different methods. 
• Ability to think strategically about the voluntary criminal justice sector, and to analyse and respond to change. 
• Ability to prioritise, multi-task and work under pressure, juggling a busy and varied workload. 
• Excellent IT and digital skills, including use of Word, Excel, Outlook, SharePoint, Teams and Zoom. 
• Adaptability and flexibility in being able to deal with new situations quickly and efficiently.   
• Good interpersonal and communication skills, both written and spoken, and ability to communicate with a range of stakeholders, at all levels of seniority.   
• Convening meetings, arranging and chairing events both in-person and online. 
• Ability to support and coordinate a complex network of organisations including representing diverse views, and promoting their work and issues. 
• A collaborative approach to working with colleagues but also able to work alone. 
• Highly organised with good project and time management skills. 

Knowledge  

• Role of the voluntary sector in addressing social exclusion. 
• The criminal justice context and related policy. 
• Understanding the role of national and local infrastructure organisations 
• An understanding of the Midlands geographical area 

Personal attributes and other requirements

• Able to travel extensively across the Midlands area with occasional travel across England and Wales. 
• Able to work evenings and weekends and stay away from home overnight where necessary. 
• Work well as part of a small team and independently, with a flexible approach to work. 
• Commitment to anti-discriminatory practice and equal opportunities. An ability to apply awareness of diversity issues to all areas of work.  
• Commitment to the values and ethos of supporting people in the criminal justice system 

Axial spondyloarthritis (axSpA) is a painful, lifelong inflammatory condition affecting around 1 in  people. Despite this, awareness remains low and diagnosis is often delayed.

ASIF brings together 60 patient organisations across 48 countries to raise awareness, strengthen patient voices and improve understanding of axSpA globally. We are a small, fully remote team who care deeply about the work we do and about working supportively and collaboratively with one another.

We are now looking for an organised, proactive and thoughtful Project Co-ordinator/ Operations Assistant to help us deliver a major international online research study, while also supporting our wider activities.

This is an opportunity to be part of something meaningful - research that will help shape advocacy, awareness and understanding for people living with inflammatory arthritis around the world.

The Role

Your time will be split approximately:

• 70–80% supporting an ambitious international research project·
• 20–30% supporting ASIF’s wider operations

You will work closely with our Project Manager, international member organisations and scientific partners to support all stages of the study, from set-up and ethics submissions through to recruitment, reporting and sharing findings globally.

Alongside this, you’ll help with events, communications and general organisational support, because in a small team, we all contribute where needed.

About You

We’re looking for someone who:

• Has experience supporting research projects (ideally in healthcare or epidemiology)
• Is highly organised and comfortable managing detailed documentation
• Communicates clearly and confidently in English         
• Is proactive, reliable and solutions-focused
• Is comfortable working remotely and independently
• Enjoys collaborating with people from different countries and cultures
• Understands what it means to work in a small organisation; flexible, supportive and hands-on

Most importantly, you’ll be someone who takes pride in doing careful, thoughtful work that contributes to real-world impact.

Key Information
Location: Fully remote (preferably within 2 hours of GMT)
Salary: £35,000–£40,000 per annum
Hours: 37.5 per week (flexible working)
Contract: 18 months (extension subject to funding)
Closing date: 11 March 2026
Interviews: First interviews, 18/19 March (online)

Every purchasing decision across Alzheimer's Society has the potential to deliver better value, stronger compliance, and ultimately more impact for people affected by dementia. As a Procurement Officer, you'll be one of a team of the operational experts who makes this happen. Supporting colleagues across the Society to navigate procurement with confidence, building the relationships that drive understanding, and using data to identify opportunities that protect resources and unlock savings. 

About the opportunity 

As Procurement Officer within our Finance & Assurance directorate, you'll be part of an agile, flexible team that's transforming how we deliver financial partnership across the organisation. We're on an ambitious journey to become the Society's single point of financial truth - trusted partners and credible experts who enable the organisation to make faster, better-informed decisions. This is where your procurement expertise meets meaningful impact, where your ability to engage colleagues and drive understanding directly enables us to focus on what matters most: transforming lives affected by dementia. 

In this role, you'll provide hands-on procurement support to colleagues across the Society, helping them navigate contracts, suppliers and purchasing decisions. You'll implement our procurement strategies at an operational level, ensuring contracts are delivered with quality and on time. Working collaboratively with Finance, Legal, Risk and Audit colleagues, you'll develop and manage contracts, maintain supplier relationships, and collect the financial data that helps us understand procurement performance. Crucially, you'll engage widely to build understanding of procurement policies, making compliance accessible rather than burdensome, and fostering a culture where best practice becomes the natural way of working. 

You may also have the chance to line manage a Procurement Assistant, developing their capabilities while role-modelling the high-challenge, high-support culture that drives our team's success. 

About you: 

You're an experienced procurement professional who understands that operational excellence comes from making procurement easy for colleagues to get right. You know how to balance rigorous processes with practical support, and you're skilled at engaging people at all levels to improve how procurement works. You're as comfortable analysing spend data as you are explaining contract requirements or building rapport with suppliers. 

You'll have: 

-  Experience driving efficiencies and cost savings through supporting the design and implementation of procurement plans in large organisations. 
- A track record of improving understanding of and engagement with procurement across diverse audiences to boost compliance and effectiveness. 
- Experience of contract development, management and negotiation, with knowledge of the procurement landscape and relevant legislation. 
- Good relationship-building skills with experience working across multiple business areas and with colleagues at different levels, particularly those in financial roles. 
- Excellent communication and influencing abilities, able to engage effectively with internal colleagues and external suppliers alike. 
- Some experience working with finance systems and processes, or in a financial environment, with an interest in the dementia landscape and its procurement implications. 

What you’ll focus on:  

-  Implementing our procurement strategies operationally, ensuring quality contract delivery while building understanding and compliance across the Society. 
- Forming strong relationships with colleagues at all levels to provide expert procurement support that makes purchasing decisions clearer and easier. 
- Collecting and translating financial and procurement data into reports that demonstrate impact and spotlight opportunities for better value. 
- Managing supplier relationships and developing contracts that protect the Society's interests while collaborating across departments for appropriate oversight. 
- Building effective relationships with colleagues to improve value for money and/or drive efficiencies, particularly with colleagues in financial roles. 
- Taking personal ownership of monitoring your work's progress and impact, while supporting the team's efforts to track overall procurement performance. 

Can you see yourself as the procurement partner who turns policy into practice through effective relationship building and clear guidance? Are you ready to combine operational rigour with authentic engagement to drive both compliance and efficiency? Can you bring technical procurement knowledge and people skills to ensure every pound is spent wisely in our mission to end the devastation of dementia? 

Important Dates 
The deadline for applications is 23:59 on 17th March 2026. 
First-stage interviews will take place on Monday 30th March and Tuesday 31st March.
Second-stage interviews will take place on 14th and 15th April.

About Alzheimer's Society

Dementia is the UK's biggest killer. One in three people born in the UK today will develop dementia in their lifetime.

At Alzheimer's Society, we're the UK's leading dementia charity and the only one to tackle all aspects of dementia by giving help and hope to people living with dementia today and in the future. We give vital support to people facing the most frightening times of their lives, while also funding groundbreaking research and campaigning to make dementia the priority it should be.

Together with our supporters, we're working towards a world where dementia no longer devastates lives.

Our values make sure that our focus is clear for the challenges and opportunities ahead and remind us of what we all stand for.

Our commitment to Equity, Diversity, Inclusion & Belonging

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We strongly encourage individuals to apply who have a disability, impairment or health condition or individuals who identify as Black, Asian or from another minority ethnic background, as these groups are currently under-represented at Alzheimer's Society.  

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society. 

Our Equity, Diversity and Inclusion Strategy here along with our internal employee forum and Employee Lived Experience network groups help us promote inclusion and belonging, becoming an engaged and inclusive organisation for all our people. 

Our hiring process

During your recruitment process we want to make sure that you bring your whole self and can be at your best. We are working hard to ensure our recruitment process is as inclusive as possible, so please do inform us of your experience and anything you think we could do better by completing our candidate survey when you apply.  Please also contact Alzheimer's Society Talent Acquisition Team via [email protected] for application support or any adjustments you might need.

To ensure fairness and consistency to select the best candidate for this role, all our applications are anonymised up until an interview has been confirmed. We recognise the benefits of AI, but if you're considering using it to submit your application, we encourage you to reflect on the value it truly adds. AI tools often lack the personal touch and authenticity that set candidates apart. We want to hear your unique perspective, experiences, and skills, so we encourage you to showcase them in your own voice.

We try to avoid closing roles early where possible, however if we receive a high volume of applications, we may close earlier than the advertised closing date. Should this occur, we will aim to provide you with at least 48 hours' notice.

We are committed to safer recruitment and ensuring the welfare of those we work with, due to the nature of some of our roles, we might need to carry out a Criminal Record Check at the relevant level. You can read more information via our Website.

Giving back to you

Our employees work hard every day to make a true difference in people's lives. We are proud to support them with a range of benefits, recognition and many options for working agilely, all contributing to a strong work life balance. We also have various learning programmes to support you in your development and help you grow to realise your potential and shape a career with Alzheimer's Society. 

You can also visit our Working for Us pages, which give you more information about what it's like to be an employee at the Society.

Senior Compliance Officer

About Internews

Internews works globally to ensure people everywhere can access trusted, quality information that empowers participation, accountability, and healthier, more informed communities. For more than 35 years, in over 100 countries, we have strengthened local media, supported civil society, and helped millions of people access crucial information across issues such as health, governance, conflict, and the environment.

We are an international nonprofit with administrative hubs in California, Washington DC, London, and Paris. Our teams represent a wide mix of backgrounds, identities, cultures, and lived experiences. We actively foster an environment rooted in dignity, belonging, justice, and flexibility.

About the Role

We are seeking a high-performing, experienced, and self-directed compliance professional to provide maternity cover within the Grants, Contracts & Compliance (GCC) department.

This role requires someone who operates with excellence, independence, and sound judgement from day one—a person who is confident navigating complex donor rules, shaping risk‑mitigation strategies, and leading award management processes without needing extensive onboarding. We are seeking an experienced practitioner with proven applied experience, rather than a purely theoretical background.

You will oversee the full lifecycle of European donor‑funded awards, ensuring rigorous contractual and regulatory compliance across Internews. Working closely with colleagues across Programmes, Finance, and Global Development, you will help maintain a culture where doing things right is prioritised over shortcuts.

The ideal candidate brings deep expertise with major European donors (European Commission, Sida, FCDO), a proactive mindset, and the ability to lead, train, and influence teams across the organisation.

ESSENTIAL DUTIES & RESPONSIBILITIES include the following, with other duties upon request: 

Compliance

· Review and approve proposal budgets for assigned funding opportunities.

· Review donor agreements and ensure terms are acceptable; support the Director of GCC in strengthening organisational risk‑mitigation practices.

· Advise staff on Internews’ internal and donor rules across the project cycle.

· Work with Programme Officers and cross-functional teams on effective project start‑up, including inductions, adapting award procedures/templates, and ongoing staff training; conduct country visits when required.

· Collaborate with Finance to support successful programme audits.

· Maintain and update organisational data on institutional donor platforms (e.g., EU Transparency Register, IATI).

· Develop and maintain training materials and guidelines for at least one major donor; provide expert compliance guidance across GCC.

· Deliver inductions and training for new and junior GCC staff.

· Set up and maintain complete and up‑to‑date award records in line with donor and Internews requirements.

Development

· At proposal stage, review and approve teaming agreements and NDAs with bid partners.

· Review and approve donor budget submissions, ensuring accuracy, consistency, compliance, and adequacy.

· Coordinate pre‑award due diligence for prospective donors.

· Review and negotiate donor agreements and modifications, managing associated risks.

· Establish and maintain proposal, award, and contract records within the award management system, including significant data entry.

Procurement Management

· Advise staff on procurement requirements and maintain internal records for procurements under awards.

· Support development of compliant procurement plans.

· Lead and administer higher‑value procurements, including negotiating contractor terms.

· Draft and execute sub‑contracts and amendments in full compliance with donor and Internews policies.

· Troubleshoot contractual issues, prepare termination notices, and manage related risks.

· Prepare procurement documentation for audits and serve as point of contact for procurement audit processes.

· In all duties, uphold Internews’ Core Values and demonstrate commitment to fostering a culture of Belonging, Dignity, and Justice.

SUPERVISORY RESPONSIBILITIES

· Line‑manage GCC staff when assigned.

· Deputise for the Director of GCC as required.

· Lead award management for flagship programmes and advise programme teams and partners on donor compliance, budgeting, and agreement management.
 

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Required

· University degree in a relevant field or equivalent lived/professional experience.

· Extensive senior-level experience in award management within an international nonprofit or international development organisation.

· Demonstrated hands‑on experience interpreting and applying donor rules and compliance requirements (especially European Commission, FCDO, and SIDA) in real project implementation contexts.

· Proven experience managing procurements and negotiating contracts, including drafting and executing agreements and amendments in compliance with donor and organisational requirements.

· Experience preparing procurement documentation for audits and managing procurement‑related risks.

· Demonstrated experience troubleshooting compliance, contractual, and financial issues, and advising programme teams on practical solutions.

· Experience assessing and managing compliance and contractual risks across the project cycle.

· Experience using award management systems or structured grant/contract databases, including maintaining accurate award records and donor‑required data.

· Native-level proficiency in English (written and spoken).

· Strong writing and editing skills, with prior experience producing key work outputs such as proposals, budgets, reports, and trainings.

· Excellent interpersonal and stakeholder management skills, including diplomacy, negotiation, cross-team collaboration, donor communication, and discretion with confidential information.

· Strong analytical and problem‑solving abilities, with a demonstrated track record of applying critical thinking to complex compliance or award management challenges.

· Excellent time‑management and organisational skills, including the ability to handle shifting priorities in a fast‑paced or complex operating environment.

· Proven ability to work both independently and collaboratively within multicultural and remote teams; demonstrated leadership capacity.

· Flexibility to manage periodic shifts in workload and working hours.

· Experience mentoring or training staff on compliance, procurement, or donor‑related procedures.

· Experience leading cross‑functional processes involving both programme and operational teams.

Preferred

· Prior experience living or working in a global majority country/region

· Proficiency in Russian (written and spoken).

· Experience with EU/UK‑funded projects (e.g., EC, FCDO) in complex environments.

· Experience developing internal policies, guidelines, or training materials related to compliance, procurement, or award management.

· Familiarity with Internews’ operating environment, systems, or organisational approaches.

Vacancy Timeline:

Deadline for applications: 13 March 2026 (Note: This is a rolling recruitment process candidates might be invited for interview before the deadline)

MISCELLANEOUS:

Candidates must submit a succinct cover letter of no more than 2 pages explaining how they satisfy the requirements of the role, and a CV highlighting relevant experience. Successful candidate will also be asked to provide three professional referees, one of whom must be from their most recent employer.

The above noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the associate a general sense of the responsibilities and expectations of their position. As the nature of business demands change so, too, may the essential functions of this position.

This position will be located in the United Kingdom and therefore, a successful applicant must both be present in the UK for the duration of the assignment and be able to demonstrate their Right to Work in the UK in order to commence employment.