Operational support officer jobs in Birmingham

We are proud to be supporting the leading independent grant making foundation in the west Midlands and Warwickshire, in their search for a Chief Operating Officer.

They nurture philanthropy, connecting people who care with incredible causes that matter. They help unlock the resources to tackle local issues, and support people and communities to thrive across the region.

They are recruiting for a new position, a Chief Operating Officer, to support the CEO, having overall accountability for the organisation’s operations. The COO will play a pivotal role in implementing their strategy, aimed at improving operational efficiency and diversifying income streams.

Chief Operating Officer 

£60,000-£65,000 + benefits  

Hybrid working, 2 days in the office in Coventry

The COO will ensure that ways of working are as effective as possible, enabling the team to meet their ambitions and modernise their internal operations and governance, freeing up capacity for the CEO to build strong relationships with donors and partners working with communities.

Key responsibilities include: 

• Play a central role as a member of the executive team in the overall leadership, strategic direction and governance of the Foundation. 
• Work with the whole team to implement the organisational strategy and business plan.

• Lead on the development of the grant making strategy, ensuring processes are efficient, compliant and deliver an outstanding experience for applicants and donors.
• Oversee the day-to-day operational management of the Foundation, ensuring systems, policies and processes are appropriate and effective.

• Oversee fundholder relationships, demonstrating value and impact whilst overseeing performance against programme delivery commitments.

• Oversee research, insight and impact inputs and ensure effective horizon scanning for emerging trends and technologies.

• Oversee HR and marketing strategies to strengthen the culture and visibility.

As COO, you will have a strong commitment to the mission and values of the foundation, with a passion for making a difference to the lives of people in the West Midlands and Warwickshire. You will need Senior management experience within a nonprofit, charitable or comparable grant-making organisation, evidenced by successful strategic planning and execution.

How to Apply 

To apply for the role, please upload your CV together with a supporting statement (of no more than 1000 words) onto the Prospectus website via the link below.  
  
Please ensure that you have included a telephone number, as well as any dates when you will not be available or might have difficulty with the recruitment timetable.  
  
If you wish to apply using an alternative format, please contact Prospectus.  
If you would like to have an informal conversation about the role, please contact our retained partners. 
  
At Prospectus we believe passionately that a truly inclusive workplace leads to increased social impact. We are committed to supporting our clients build more inclusive teams. To understand how we are performing, we ask that you kindly complete the brief equal opportunities questionnaire when you submit your application via our website. Please be assured that your responses are kept confidential, separate from your candidate record, are not part of any application you make, and that the consultants never see individual responses to the questionnaire. 

Recruitment Timetable 

Deadline for applications: Sunday 8th Feb (midnight) 

Interviews with Prospectus: 24th Feb – 2nd March

First stage interviews with the foundation: 17th and 19th March

Second stage with the foundation: 24th March

CEO

We are seeking an experienced and motivated leader to guide a purposeful organisation through its next chapter.

Location: Fully remote within the UK with occasional national travel
Salary: £55,000 to £65,000
Contract: Full time, permanent
Benefits: Pension, generous annual leave, Christmas closure, family leave and sickness policies available on request
Closing date: Monday 9th February

THE OPPORTUNITY

We are looking for a new CEO! Can you uphold the thoughtful shaping and delivery of an impactful charity? Do you have senior experience in a purpose-led organisation with financial and business skills you can bring? Then you might be the right person to guide this team.

This is a great opportunity to make a life-changing difference to people living with disability!

If this is something you are passionate about, then a CEO role is a great way to use your professional experience to be a nationwide change-maker.

ABOUT THE ORGANISATION

Whether it’s mobility, daily living, or hobbies and sports, the charity creates solutions that change lives. At the heart of their work is designing and building custom made equipment, tailored to each person’s unique needs.

Volunteers bring together creativity, technical skills, and problem-solving expertise, including metalwork, carpentry, electronics, computer programming, and 3D printing, to deliver solutions that can’t be found anywhere else.

IF YOU JOIN THE TEAM…

You’ll have the rare chance to take the helm of a charity with a powerful social mission and build on their proud 60-year history, stewarding them into a new era of growth. A vibrant, passionate community of innovators and problem solvers will be right there with you.

You’ll join the vision for the charity to be a place where people of all ethnicities and backgrounds feel welcomed to work, volunteer or seek help. The organisation encourages flexible working and a culture that prioritises people, wellbeing, and collaboration.

WHO WE’RE LOOKING FOR

We are searching for a CEO who can help ensure REMAP remains resilient, relevant, and well-prepared to respond to emerging pressures and opportunities.

We are particularly seeking someone:

• Who will strengthen financial sustainability and income generation
• Has a proven track record of senior responsibility
• Energise and support a nationwide volunteer community – strengthening relationships between central staff and locally rooted branches

You do not need to meet every requirement to be considered. If you can demonstrate the experience, passion, and capability to lead with purpose, we encourage you to apply.

WHAT’S NEXT

If you are excited by this opportunity and ready to bring energy and expertise to a mission-driven organisation, we would love to hear from you.

Other roles you may have experience of could include: Chief Executive, Executive Director, Managing Director, Head of Operations, Director of Services, Director of Strategy, Director of Programmes, Operations Director, Charity Director, Social Impact Director, Senior Leader, Development Director, Leadership Consultant, Transformation Lead, Governance and Strategy Lead  #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Prospectus is pleased to be collaborating with a UK charity founded by families who lost loved ones to gambling-related suicide to recruit for a new CEO to join them on a 12-month fixed term contract to start in March 2026. The charity operates as a fully remote working organisation however there will be some UK travel required as part of the role.

The Chief Operating Officer is the most senior staff role within the organisation, responsible for the day to day running of the charity and, in close coordination with the co-founders, delivering the organisation’s strategy. During this fixed term contract, the interim COO will be responsible for overseeing major change and growth as they move into a new funding system through the statutory gambling levy. In addition, the interim COO will ensure the ongoing delivery and quality of the charity’s services and activities, and will lead and support their expert and agile staff team.

The successful candidate will have significant experience in a senior leadership role within a small charity setting. You will have demonstrable experience leading, developing and nurturing teams including remote workers. Having worked successfully at a strategic level, you will be adept at delivering strategic and operational plans, with the ability to stay on top of all aspects of the organisation. In addition to the inward facing parts of the role you will also demonstrate the drive and experience to work externally, with a range of stakeholders and contractors. You will demonstrate passion for the mission, operating with a strong political awareness and sensitivity around the subject area.

To apply please submit your CV and a two page supporting statement, preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining the charity and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset with examples relating to the Person Specification section in the Job Pack. If you have any further questions or would like to know more about this opportunity please contact Steven Fraser from Prospectus.

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Harris Hill are delighted to be working with a national charity to recruit for a Senior Events Fundraising Officer in order to lead a portfolio of fundraising events, with a particular focus on developing new events, delivering excellent supporter experiences, and ensuring income and expenditure targets are met or exceeded.

This is a hands on role for someone who enjoys balancing strategic thinking with operational delivery, and who thrives on building strong relationships with supporters, colleagues, volunteers and external partners.

As a Senior Fundraising Officer you will:

• Take budgetary ownership of a range of owned and third-party fundraising events and partnerships, from feasibility and planning through to delivery and evaluation.
• Lead on new event development, working closely with innovation colleagues to research ideas, build proposals and business cases, and measure success using financial and non financial KPIs.
• Prepare and manage live event budgets, ensuring accurate forecasting and clear reporting on expenditure and true ROI.
• Manage relationships with suppliers, event providers and key stakeholders to ensure high quality delivery and added value for participants.
• Ensure all events meet legal, contractual and health & safety requirements.
• Deputise for the Events Fundraising Manager when required and provide guidance and support to Events Officers, including line management where appropriate.

• Lead on event volunteering plans, overseeing recruitment, training and volunteer care to increase engagement and retention.
• Work collaboratively across fundraising, marketing, press and digital teams to develop and deliver effective marketing and PR plans for events.
• Build long-term relationships with supporters through thoughtful, empathetic communication across email, social media and phone.

To be successful, you must have experience:

• Experience working in a fundraising, marketing or customer service environment
• Proven experience of planning and delivering events
• Strong budget management and organisational skills, with the ability to manage multiple projects and deadlines
• Excellent written and verbal communication skills, particularly by telephone
• A creative and innovative approach to event development
• Strong relationship building skills with colleagues, supporters and external partners
• An understanding of supporter care principles
• Confidence using Microsoft Office and social media platforms

Desirable

• Knowledge of current trends in charity fundraising events
• Understanding of supporter motivations
• Experience working with agencies and suppliers
• Relevant fundraising or marketing qualifications

Salary: £32,577

Location:  London, hybrid working or fully remote

Contract: 2 years FTC

Closing date: on rolling basis  

Interview: TBC

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

About Social Investment Business:

By providing finance and support, at SIB we enable charities and social enterprises to exist, grow and thrive. We have disbursed nearly £0.5bn to thousands of organisations since 2002. Our team believes in the power of the social economy, champions the charities and social enterprises we support - and we are all working together to build a more equal society. 

It is a hugely exciting time to join the organisation. We are growing, investing in our expert team, and building on the successes of the last few years. 

Our values are: People First, Curious, Bold, Collaborative, Accountable

For further information on what it is like to work with us and our generous benefits please visit our website.

About this role: Reporting to the Deputy CEO, the Head of Business and Market Development will build on SIB’s existing research and findings on market scope and scale, organisational financial resilience, the cost of capital and fund financial modelling to support the delivery of SIB’s ambitious new strategy, and hit our business development targets as part of an ambitious growth plan. This new post will develop SIB’s work and the rigour and robustness of our market and financial analytics in order to grow the organisation, the amount of investment under management and the annual disbursement of grant funds.

Key responsibilities

1. Working closely with the CEO and Deputy CEO support the delivery of ambitious growth targets under the new strategy.

2. Oversee the regulatory transition to FCA regulation for a defined number of SIB subsidiaries, drawing together the relevant internal documentation, working with the FCA – and any specialist retained consultants – to ensure that SIB is quickly and effectively accredited.

3. Work with the CEO and Deputy CEO to advance SIB’s applications for capital from Public Finance Institutions including the National Wealth Fund.

4. Working with the wider BD team, draw on market and financial modelling that incorporates existing data on SIB’s customers across its funds (using e.g. IMD, turnover, assets, age, business model) to develop excellent bids and tenders for new grant funds and to structure successful investment raises.

5. Oversee the reporting of all funds managed through the SIB group subsidiaries to their investors. This should include quality control of regular analytics, KPIs and case studies, regular catch up calls with investors and occasional presentations remote and in person.  

6. Oversee the regularity and quality of analytics of SIB’s enterprise level impact to provide a consistent snapshot across all funds, including for SIB’s internal subsidiary board meetings.

7. Work with the Market and Financial Analyst to develop a strategic approach to financial modelling of funds. This should include an approach to cost base calculations (taking into account variability in disbursement rates, portfolios under management, loan vs. grant, capital vs. revenue, pace and automation), consistent treatment of interest payments, management and administrative fees and internal investment. The base model should be able to inform forward planning and business development, as well as serve to stack up the financial viability of BD opportunities as they arise.

8. Work with the Systems and Data teams to ensure that the base model is embedded within SIB’s operations and informs fund and programme management.

9. Lead a horizon scanning function that effectively drives comparative benchmarking against competitor / peer organisations.

10.  Oversee the team’s work with the Finance and Governance teams to ensure that market analytics include effective customer feedback, collected regularly and embedded in key performance indicators.

11.  Alongside the Deputy CEO and the wider Data, Insights and Advocacy team, oversee the delivery of the annual impact report, bringing colleagues together to identify key findings and deliver each report. Ensure that the impact report reflects market analytics, providing context that identifies SIB’s leadership and place within the wider sector.

12.  Oversee the management – as needed – of any external consultants working on more complex financial models / additional research and learning that contributes to market or business development.

13.  Alongside the Deputy CEO and the wider BD team, design and facilitate general learning sessions and programme specific learning sessions with small and large groups, this may include partners, customers and the SIB Board as well as colleagues. Elicit learning from these sessions, share findings and support your colleagues to integrate action points into our systems. This learning approach should particularly reflect how customer need / satisfaction is met by different fund and programme structures.

14.  Line manage the Market and Financial Analyst, Marketing Manager and BD Manager.

15.  To work in line with the organisation's values, principles and processes to achieve operational excellence.

16.  To adopt our continuous improvement and learning ethos

17.  To support and embed equality, diversity and inclusion into day-to-day behaviours and activities within your role as well as contributing more widely across SIB’s commitment to E, D & I

18.  To support and contribute to the implementation and delivery of SIB’s strategy

19.  In agreement with manager to undertake other tasks and work on cross team projects that support the objectives of SIB as required

Core competencies

• Familiarity with raising investment
• Experience of managing a high functioning business development team achieving strategic objectives
• Knowledge of financial analytics
• Excellent excel skills
• Excellent writing skills
• Excellent project management to tight deadlines
• An understanding of how to share research and data analysis with audiences of mixed experience
• Strong leadership and people management skills, with the ability to inspire teams across functions to work in an integrated way
• Strong planning skills and an ability to multi-task, work well under pressure and meet deadlines
• Excellent IT skills and the ability to learn new programmes quickly

Desirable competencies

• Understanding of FCA regulation
• Prior experience of working in a regulatory environment
• Understanding of the UK charity and social enterprise sectors

Education / Professional experience

Team leadership experience

We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation. 

The Cyber Helpline is a fast-growing, innovative charity that supports individuals impacted by cybercrime, digital fraud and online harm. As we enter our next stage of growth, we are seeking a senior operational leader to transform, scale and strengthen our Helpline service.

The Head of Helpline and Service Delivery will provide strategic and operational leadership across all aspects of service delivery - people, processes, quality, tooling and innovation. This role is accountable for the overall performance, resilience and impact of the Helpline, ensuring we offer exceptional trauma-informed and victim/survivor-centred support across channels.

This is an executive role requiring someone who can operate strategically while staying close to operational realities. You will lead managers, staff and volunteers, drive cultural and structural change, support growth of service models, deliver high-quality outcomes and ensure the Helpline is equipped to meet demand.

This opportunity is exciting for an experienced service-delivery leader to build a mission-driven Helpline at scale.

Key Responsibilities

Strategy & Service Direction

• Develop and deliver a multi-year operational strategy for the Helpline aligned with organisational goals.

• Shape the future service model, including workforce planning, channel strategy, automation and technology.

• Provide executive-level leadership and insight to the CEO, Executive Team and Trustees.

• Represent The Cyber Helpline externally with partners, regulators, law enforcement, funders and the wider sector.

Service Performance

• Lead the day-to-day and long-term operation of the Helpline, ensuring stability, quality, responsiveness and continuous improvement.

• Own and deliver KPIs, SLAs, performance dashboards and quality standards.

• Ensure effective processes, incident response, risk management and signposting and referral pathways.

• Oversee the helpdesk, telephony, triage, case management processes and other service initiatives.

People, Culture and Capability

• Lead the team members across functions such as supervisors, case support, QA and training

• Build a high-performing workforce of staff and volunteers, ensuring strong recruitment, onboarding, development, supervision and succession planning.

• Foster a supportive, trauma-informed and collaborative culture with clear expectations and accountability.

• Set and embed structures, role clarity, operational guidelines and communication frameworks across the Helpline.

Quality, Compliance and Risk

• Own the QA framework alongside the Case Support Team, ensuring consistent, accurate and compassionate support to victims and survivors.

• Work in partnership with the Head of Safeguarding to ensure compliance with safeguarding policy and strong practice across the team.

• Oversee high-risk escalations, operational risk identification and mitigation.

• Ensure compliance with internal policies, such as data protection and cybersecurity.

Service Development

• Lead service improvement initiatives, including redesigning processes, upgrading systems and embedding new technologies.

• Collaborate with data, product and technology teams to enhance automation, workflows and case-handling efficiency.

• Ensure the service evolves in response to threat trends, victim needs, and organisational strategy.

• Drive innovation in digital service delivery and multi-channel support.

Partnerships, Impact and Growth

• Work with stakeholders such as police, funders, commissioners, corporates and international partners to strengthen and expand our model.

• Support fundraising and business development opportunities by providing operational insight, impact reporting and case studies.

• Contribute to the expansion of the Helpline model into new geographies.

• Act as a senior ambassador for the service and organisation.

Internal Leadership and Collaboration

• Partner with operations, finance, safeguarding, comms and data teams to ensure integrated and effective organisational delivery.

• Contribute to organisational strategy, planning cycles, and Executive Team decision making.

• Lead or support cross-organisational projects where operational expertise is required.

Requirements

Candidates must be 18 years old or older and resident in the UK with the right to work in the UK. Successful candidates will need to have their background and criminal records checked, as they are likely to have access to sensitive personal data. 

Essential

• Significant leadership experience in a senior operational role within a helpline, support service, contact centre, victim support environment or other complex service-delivery setting.

• Proven ability to scale a service, introduce new operational models and lead organisational change. 

• Experience managing multi-layered teams (including volunteers), ideally across remote environments.

• Strong understanding of QA, safeguarding principles, operational risk, and compliance.

• Demonstrated ability to set KPIs, manage performance, analyse data and make evidence-informed decisions.

• Exceptional people leadership, communication and stakeholder-management skills

• Experience improving processes, implementing new systems or delivering service innovation.

• High emotional intelligence with a calm, pragmatic approach to problem-solving.

• Alignment with The Cyber Helpline’s mission and a commitment to victim-centred support.

Desirable

• Understanding of cybercrime, cybersecurity, online harms or digital victimisation.

• Experience working in a charity or volunteer-powered environment.

• Experience delivering training, public speaking or representing an organisation externally.

• Experience with helpdesk systems, CRM, or telephony/triage systems

• Knowledge of trauma-informed practice.

What we offer

• Enhanced annual leave - generous leave package with an extra day off to celebrate your birthday.

• Pension scheme - 8% employer contribution to your workplace pension scheme

• Employee discounts - thousands of discounts on travel, shopping, wellbeing, entertainment and more.

• Remote working cost budget - an annual allowance to cover eligible remote working costs

• Flexible, remote-first working - we are a remote-first organisation, you’ll have the freedom to work from home (or away - subject to approval), supported by a flexible working culture. 

• Cybersecurity at home - we offer free cybersecurity tools, including endpoint protection and VPNs to protect your personal devices.

• Professional development - access to ad-hoc training based on your role and professional growth interests

• Enhanced leave - including sick pay, paternity/maternity, compassionate and bereavement leave. We operate with flexibility during periods of illness, family need or unexpected events.

• Cybersecurity community - Join a supportive network of over 150 cybersecurity professionals in the UK and USA.

• Time off for learning - request time off to pursue training or development opportunities

ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions.  We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant. 

The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level.  We are looking for an individual who is excited by the prospect of transforming our financial governance and management. 

Role overview:

The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting. 

• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.

• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy. 

• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.

• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time.  You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.

• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making. 

• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential. 

• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 times per annum).

Benefits:

• 30 days annual leave, plus UK Bank Holidays
• Flexible working
• Matched pension scheme (up to 7% of salary) 
• Employee assistance programme
• European travel

First interview date: 20th February, online.

BIND UK is a specialist team offering expert advice and guidance to organisations that are determined to deliver practical, positive and permanent impact to the UK’s Food Waste Challenge. We believe change is created not by a handful of people doing sustainability perfectly, but by everyone doing a little something. Find out more about our values and purpose here. 

About Eat Smart 

Eat Smart is a successful primary school educational programme born in the NE of England designed to inspire children and schools to reduce food waste and build sustainable food systems. We deliver engaging resources and learning experiences that empower schools and pupils to have more ownership of their kitchens/dinner halls, improve student wellbeing, and have increased environmental awareness.

Since 2018 Eat Smart has enabled 70 schools in North East England to rescue their food waste by over 25%, equivalent to saving 6,000 meals worth £13,000 per school, per year, and our expansion to other areas of the UK has already begun. With an ever-growing data set and credibility for school food waste prevention, we have increasing potential to affect school food policy and deliver food waste prevention interventions on a national level. 

As we expand our delivery across the UK, we are seeking a dynamic and strategic Development Manager to lead the expansion via a franchise model, build partnerships, and oversee the operational excellence of our growing network.

This is a pivotal leadership role focused on scaling the Eat Smart model nationally. The postholder will drive growth by developing regional and national partnerships, securing funding streams, recruiting and onboarding delivery partners, and ensuring quality and impact across all Eat Smart schools and organisations. 

You will combine strong operational management with strategic business development — ensuring Eat Smart continues to grow sustainably, aligning with Bind’s aims and values. 

Key Responsibilities 

Strategic Growth & Project Development 

• Co-develop and deliver a UK-wide expansion strategy for Eat Smart
• Develop and manage the franchise/licensing model for national delivery partners
• Lead on the recruitment, onboarding, and support of partner organisations to deliver the Eat Smart programme effectively 

Funding & Partnership Development 

• Identify, establish and nurture partnerships with national and local government agencies, policy makers, school bodies and funders
• Build strategic relationships with relevant education, environment and community organisations 
• Research relevant funding opportunities for delivery partners and Bind
• Support delivery partners with the submission of funding applications 

UK Network Management & Evaluation 

• Co-design/develop the Eat Smart monitoring and evaluation system to monitor KPIs and the environmental and social impact of Eat Smart across the UK
• Lead on the management of the monitoring and evaluation system, supporting delivery partners where necessary 
• Create local and national impact reports for Eat Smart and use insights to inform improvement and growth 
• Manage the support network of UK delivery partners, ensuring they are able to deliver the programme effectively 
• Assist delivery partners with meetings with Local Authorities and catering organisations 

Marketing & Communications 

• Co-design and lead on delivery of annual Eat Smart conferences
• Represent Eat Smart at events, conferences, and networking opportunities across the UK 
• Manage Eat Smart UK social media channels 
• Develop digital and print materials to support programme promotion and recruitment

Person Specification

Essential: 

• Align with Bind’s values. If you are this, we can teach you the rest!
• Understanding of third sector grant funding landscape and experience in successful bid writing 
• Strong project management and organisational skills 
• Experience in partnership and stakeholder recruitment and management
• Ability to lead, inspire, and develop teams of partners remotely
• Experience with monitoring, evaluation, and reporting frameworks
• Entrepreneurial mindset with a passion for improving environmental and education outcomes. 
• Excellent written and verbal communicator and proficient in IT systems (shared documents, spreadsheets, Zoom/Teams/Meet, social media, website editing and emails) 

Desirable: 

• Interest in, and awareness of, food waste on a local and global level
• Experience in business development, franchise management, or operational leadership
• Experience working in education, environment or social impact sectors
• Knowledge of primary school systems 
• Experience of community engagement in the UK 
• Full driving license and access to own vehicle 

** A Disclosure and Barring Service (DBS) Enhanced Disclosure Check will be required for the post, but a clean DBS certificate is not essential for the role - we will review employees with a criminal record on a case-by-case basis. **

What We Offer 

• Opportunity to shape and lead the national growth of an amazing educational programme 
• A collaborative, mission-driven environment with real social and environmental impact 
• Flexible working arrangements and supportive leadership. Many of our Eat Smart staff choose to work term-time only 
• Remote working, with an office in Newcastle's Ouseburn Valley 
• Being part of a small and passionate team, who believe in a positive disruptive mission to change the food waste landscape across the UK. 

Key Information

• Deadline for all applications is Mon 12th January 2026 at 9am – applications received after this date will not be considered.
• In-person interviews will take place on 21st January 2026 in Newcastle.
• Based in Newcastle’s Ouseburn Valley but this role can be worked remotely/hybrid (some UK-wide travel required incl. a trip to Newcastle minimum monthly)
• Contract: 30-32 hours per week (with the option of increased hours during term-time and reduced hours in school holidays). 
• The start date will be end of February 2026, but start dates will be discussed at interview.
• We will contact all applicants as soon as possible to inform them of the status of their application.

Dancers’ Career Development (DCD), the national charity that enables and empowers dancers to thrive professionally and personally leading up to and beyond their performance careers, seek a General Manager.

We are seeking an exceptional administrator who has experience in, or is interested in further developing, a broad knowledge of company management.

The main purpose of the General Manager role is to support the Executive Director, with the day-to-day operational management and administration of DCD.

The role will ideally suit a personable individual who enjoys varied responsibilities, working collaboratively within a highly productive, agile and supportive team.

If you are excited by this opportunity, resonate with DCD’s values and are passionate about making a positive difference to dancers’ lives, please get in touch; we would love to hear from you.

Contract: Part-time permanent role (24 hours per week)

Salary: £35,000 per annum, pro-rata

Start date: As early as possible

Location: This is a remote working role, with monthly in-person meetings which take place in London or Birmingham, with occasional additional in-person events and meetings as required by the charity. 

Benefits: 23 days holiday pro-rata plus Bank Holidays (increasing to 28 days with length of service), 5% Employers contribution to pension scheme, Health & Wellbeing package, Professional Development opportunities.

Deadline: Applications must be submitted by 9am, Thursday 22 January 2026

Further Info: Please download the Recruitment Pack from our website for full job spec and how to apply.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
As part of our strategy for growth and national impact, SCAA is seeking a motivated individual to manage our newly formed Data function, as Data and Insights Manager. This is a hands-on managerial role, which will contribute to both the immediate data management requirements and lead on the development of the longer-term Data and Insights Strategy for SCAA.

The successful candidate will be instrumental in embedding a culture of data-driven decision making, using insights and analysis to support future growth, with a particular focus on fundraising, marketing and supporter engagement. They will ensure the right frameworks and infrastructure are in place to allow for effective data management and data-driven decision-making across the charity.

This role can be fully remote, with the option to work from Perth Airport, where SCAA headquarters are located or our Aberdeen base at Aberdeen Airport, if preferred. Occasional travel to our Perth base will be required for the successful candidate. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Significant experience leading data strategy, governance or CRM development in a fundraising, marketing or customer insight environment.
• Strong knowledge of data protection and GDPR compliance, with understanding of DPO responsibilities.
• Demonstrable experience in designing and interpreting data analysis and insights to inform strategic decisions.
• Experience overseeing CRM systems from a strategic perspective, including planning for improvements or new systems.
• Working knowledge of Power BI or other data visualisation tools from a user or strategic oversight perspective.
• Excellent leadership and line management skills, with experience developing staff and building data capability within the wider team.
• Strong communication and influencing skills, with the ability to engage senior stakeholders with complex data insights.
• Project management skills.

Desirable

• Experience within the charity sector, especially in fundraising or supporter engagement.
• Experience working with finance teams on reconciliation and Gift Aid processes.
• Qualification in data protection, data analysis, or a related discipline.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities
• Hybrid Working (minimum 2 days per week in the office)

Selection Process
Interviews will take place at our base at Perth Airport in Scone. First interviews will take place during the week commencing the 9th February 2026 and second stage interviews will take place during the week commencing 16th February 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Thursday 29th January 2026. Please note that we may close this vacancy early if we receive a sufficient number of applications, so we encourage you to apply as soon as possible.

Civis Foundation (UK) has partnered with AEA Consulting for the recruitment of the Programme Officer.

Civis Foundation invests in arts and letters, cultural preservation, and community development initiatives. Initially established in the US, the foundation is launching a UK-based charitable entity in 2026 to expand its mission across Commonwealth countries, with a particular focus on the United Kingdom, Jamaica, Barbados, and cities such as London and Liverpool.

The work of the Foundation is rooted in the belief that understanding "the other", both within ourselves and in our communities, is essential to personal fulfilment and social transformation. Through partnerships with artists, cultural institutions, municipalities, and community organisations, the Foundation creates opportunities for engagement that transcend boundaries, cultivating compassion and advancing justice.

The newly formed London office will serve as a hub for adaptive reuse of heritage buildings, artistic commissioning, and community investment throughout the Commonwealth. We view artistic expression as a starting point for rekindling democracy - work that urges us to consider the needs of the other, their lived experience, and perspective. We champion projects that address complex historical narratives and create space for genuine dialogue, helping us imagine how we might live together.

The UK charitable foundation will serve purposes including the advancement of education, cultural preservation, and the advancement of citizenship and community development.

Programme Officer (UK) – Role Description

Working closely with and reporting to the President and CEO of Civis Foundation (US and UK), the UK Programme Officer will support the Foundation with the launch and scaling up of its operations in the UK.

The Programme Officer will be responsible for the day-to-day operations of the UK Foundation, relationship development, and project management. The management of the initial activity of the Foundation in the UK will include:

• Relationship building: Extensive outreach to potential partners across arts, preservation, municipal, and community sectors in London, Liverpool, Jamaica, and Barbados. Secure introductions and meetings for the President and CEO, and explore potential programme collaborations.

• Partner collaboration: Work with strategic consulting partners to support business planning and programme development.

• Operating budget and core grant application development: Prepare a comprehensive grant request to Civis Foundation New York for initial capitalization, including a three-year operational budget.

• Financial management and reporting: Support preparation of annual accounts, supplier management and payments, and monitor budgets and cash flow.

• Operational and administrative support: Work with the President and CEO of Civis Foundation and other relevant staff and consultants on ad-hoc administrative support, meetings and diary coordination, and to put in place systems and processes for the full launch of the UK operations.

• Evaluation and monitoring: Develop a "light-touch" but effective framework for measuring impact and tracking relevant metrics.

Key competencies and required skillset to succeed in this role include:

• Demonstrate understanding of the UK non-profit landscape, specifically within social justice, arts, or community/urban development context, with at least 7-10 years of project and programme management experience in one or more of these fields.

• Bring a strong network in one or more relevant fields in the UK: social justice, arts, or community/urban development.

• Excellent project management skills, including fluency with software packages (MS Office, project management) and relevant AI tools.

• Financial literacy (including budgeting and cash flow management).

• Working knowledge of the governance and legal regulation in the UK charitable sector.

• Knowledge of and interest in the current agenda around civic and social development, education, and the role of arts and culture in social change, heritage preservation, and urban development.

• Comfortable working independently and across time zones.

• Clear and respectful communicator with excellent interpersonal and collaboration skills.

• Detail-oriented, proactive, and accountable.

• Self-motivating and willing to balance strategy with daily administration.

We expect this to be a part-time role for the initial 12 months of operations, with potential to scale up to a full-time role in 2027.

Compensation & Benefits:

Compensation: £60,000-£67,000 a year (Full-Time Equivalent), dependent on experience.

Actual Salary: £42,000-£47,600 a year for 25 hours per week (0.7 FTE) pro rata.

Working hours: 25 hours per week. Flexible, with some adjustment to both UK and US time zones.

Annual leave: 22 days (28 days including bank holidays, pro rata.)

Pension: 8% employer contribution.

Hybrid working: remote/working from home, with regular access to a coworking/office space in London and for attendance of in-person meetings in London.

Training and development: Annual budget for professional development, conference attendance, etc.

Application Process:

To apply, please submit your CV and complete three questions on the Applied platform.

Application deadline: 10:00am (GMT) on 2 February 2026

Provisional interview dates with shortlisted candidates: 16-27 February 2026

The selection process will follow three stages: 1. Online interview 2. Technical interview 3. Final presentation and interview with CEO.

Indicative start date: March 2026

We believe a diverse workforce is a stronger workforce. We encourage applications from all backgrounds, ensuring fair treatment and opportunity for everyone. Selection is based solely on merit, ability, and fitness for the role.

The Vacancy

Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people.  Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. 

IRW’s Finance & Corporate Services Division is recruiting for the position of Senior Systems Accountant to join its dynamic team based out of its offices in Birmingham, UK. The organisation currently operates to a hybrid working model.

Job Purpose

The Senior Systems Accountant is a key role within Islamic Relief’s Finance team, providing ongoing strategic and operational support for our cloud-based financial system, Unit4 ERP (version 7 – Cloud Release). This role ensures that the finance system is optimally configured and maintained to support efficient business-as-usual (BAU) operations across the organisation.

You will act as the organisation’s Unit4 SUPER user and subject matter expert, responsible for system administration, user support and training, issue resolution, and driving continuous improvement. Working closely with Finance, IT, and system users, you will ensure the ERP system supports accurate financial reporting, robust internal controls, and process efficiency.

This is not a project implementation role it focuses on the long-term embedding, optimisation, and support of Unit4 ERP7 (CR), delivering both strategic oversight and day-to-day system management.

The successful candidate must have:

• Fully qualified accountant (e.g., ACCA, CIMA, CIPFA) or equivalent with proven delivery of ERP system administration, configuration, and optimisation in a live finance environment.
• Strong hands-on experience with Unit4 ERP v7 Cloud (financial modules) in a support or administration role.
• Strong understanding of financial controls, accounting principles, and reporting frameworks.
• Proficiency with reporting and analysis tools (e.g., Power BI, Excelerator).
• Ability to diagnose and resolve system and user issues independently.

For more information, please click on the Documents tab above to view the full Job Description.

If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.

For more information on the excellent company benefits we offer our employees, please visit our website.

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

Islamic Relief is an equal opportunities employer

Overview

We have an exciting opportunity to drive ARMA’s engagement with political and health sector stakeholders and lead our communications. Working closely with the CEO, you'll help raise the profile of the Alliance, influence policy outcomes, and support members to collaborate to effect change.

Over 20 million people live with musculoskeletal (MSK) conditions in the UK.

ARMA brings together patient charities, professional bodies, research organisations and industry partners to work together for better MSK treatment, care and support.

You can help us to make MSK health a higher national priority and thereby improve the lives of millions of people.  You can also make a wide ranging contribution to us developing as a charity and Alliance.  This role will offer lots of opportunity for personal and professional development.

Key responsibilities

· Develop and implement ARMA's influencing and political engagement plans.

· Build relationships with key stakeholders, including politicians, government departments, and advisers.

· Monitor research, policy and legislative developments affecting MSK health.

· Draft briefings, consultation responses, letters, and parliamentary correspondence.

· Represent ARMA at meetings, roundtables, and political events.

· Chair and manage meetings and webinars comprising the policy and communications leads of member organisations.

· Lead and co-ordinate the annual Bone and Joint Week campaign activity and the combined efforts of member organisations.

· Develop and manage campaigns and external communications that promote the work of ARMA and our members, including social media channels, our monthly newsletter and website.

· Assist the CEO in policy and public affairs work and support the wider delivery of our strategy and operational plan, as required.

About you

We're looking for someone who brings:

· Experience working in a public affairs, parliamentary, or policy role either in-house, in an agency, or in a political setting.

· Excellent political awareness and understanding of UK policymaking.

· First rate written and verbal communication skills.

· A proactive and collaborative approach, with the ability to build relationships at all levels.

· An interest in health policy.

· Alignment with our vision and values.

This is a fantastic opportunity to join a respected and important charity at the heart of a growing Alliance of organisations. You'll have autonomy, visibility, and the chance to make a meaningful impact whilst working with high profile members and stakeholders.