Operations assistant jobs

As a Fundraising Assistant, you’ll play a key role in supporting all aspects of our fundraising activity – from day-to-day operations to our ambitious Transforming Lives Appeal. You’ll work closely with individuals, community groups, and organizations to inspire and maximize their fundraising potential.

About the role

• Support all aspects of fundraising for both day-to-day needs as well as the Transforming Lives Appeal

• Proactively work with individuals, community groups, and organisations to encourage and maximize their fundraising potential

• Assist in the development of strong relationships with donors and supporters by engaging them on a professional level and understanding their motivations

• Assist in delivering the fundraising events programme contributing your ideas to help develop and plan events and supporting their delivery

• Engage with students and staff on an ongoing basis to facilitate the understanding of their fundraising needs as well as to be able to host tours of the trust in a knowledgeable manner

• Assist in all aspects of administration from taking calls, answering emails, and general administration tasks

• Deliver a consistent and high quality of supporter engagement through all enquiry channels

• Contribute new ideas and continually seek to improve processes to drive efficiency and improve supporter experience

What we’re looking for:

• GCSE English and Maths grade 4/C or above
• Experience of charity, sales, marketing or administration
• Excellent organization and administrative skills
• Excellent IT skills and good understanding of social media
• Working on databases
• Self-motivated with a flexible approach to working including being available to assist with events during evenings and weekends
• Excellent presentation, interpersonal and written communication skills with an attention to detail – able to interact at all levels within the trust in a professional and engaging manner
• Full clean driving license – post holder to be prepared to use own car in line with Trust driving policy

About Seashell

Seashell has a simple mission; to help children and young adults with the most complex needs, and their families, live their best lives. It is a truly inspiring place to work. We celebrated our 200-year anniversary in 2023 and have been based on our current campus in south Manchester since 1952. Our amazing workforce of over 600 staff educate and care for 150 young people who attend our school and college, 50 of whom live with us on site in our 17 residential houses.

Seashell is nationally recognised for its skilled workforce who are trained to educate and care for children and young adults who have the highest needs in the UK, and which include a complex range of visual, hearing and multi-sensory impairments, severe and complex autism, as well as physical disabilities.

Seashell’s exciting new vision launched in 2022 and reads: “Seashell aims to be exceptional in educating and caring for children and young adults with the most complex needs, with an amazing workforce supporting families from its world class campus, and to share its excellence on a national and international platform.”

The journey towards this vision has already begun and new, state of the art facilities are being built. Following the construction of a residential village in 2015 and a world class school and shared services building which opened in February 2023, we are embarking on the next phase of our site transformation - a new college and inclusive sports and wellbeing facilities which is set to be delivered in 2026. Following this we will continue with our campus transformation, with plans for several capital projects including a knowledge hub, forest school and tree house, sports pavilion, and a hydrotherapy centre.

If you would like to work for an inspirational, values driven Northwest charity and make a real difference to the lives of our very special students, please apply for this exciting role.

Foodbank Assistant Manager 

Job Description and Person Specification 

Responsible to: Senior Foodbank Project Manager 

Responsible for: Managing compliance, HR & Outreach of Bristol North West Foodbank

Salary: £17.73/hr @25hrs per weeks (£23,049 p.a. gross) 

Part-time: 25 hours per week  

Temporary: 1 year contract 

Occupational Requirement: Committed Christian 

Overall responsibility of the job: Sharing responsibility,for the oversight of the Foodbank processes of Bristol North West Foodbank to ensure it runs effectively, providing support for the Senior Foodbank Manager where necessary, managing staff, ensuring compliance with appropriate guidance and legislation, and carrying out public relations activities. 

Work in association with Foodbank Managers, Staff and Volunteers to ensure clients receive a streamlined service of support with food and other provisions. 

Building Church Engagement through talks and linking with Church Ambassadors.

Specific responsibilities: 

Reporting to Senior Foodbank Manager 

·Provide support to the Senior Manager to ensure that referrals are dealt with effectively and clients receive the support they need 

·Update the Senior Manager with regular reports on issues 

·Deal with any concerns regarding the day-to-day operation of the Bristol North West foodbank

Church & Community Outreach

·Preparing material to be used in events to raise the profile and work of Bristol North West Foodbank 

·Helping the Senior Manager to organise prayer/worship and fundraising events 

·Carry out talks at schools, community groups and businesses 

·Preaching on occasional Sundays or evening groups at our link churches in a variety of denominational settings, to support the Senior Manager

·Encouraging local churches in their social justice ministries 

·Linking with Church Ambassadors to build church engagement.

·Overseeing relationships with referral agencies, meeting with them and troubleshooting.

Staff management & Recruitment

·Manage Foodbank admin staff who deal with Foodbank and Homebank referrals 

·Manage Warehouse Co-ordinator 

·Support staff with client relations and decision making 

·Carry out reviews with allocated staff across the Foodbank 

·Leading prayer with Foodbank volunteer teams 

·Troubleshooting HR issues in conjunction with the Senior Manager

·Support the Senior Manager with recruitment of new staff by producing recruitment material, dealing with applications, and carrying out interviews. 

·Preparing new staff inductions and inducting new members of staff. 

Compliance 

·Ensure processes and procedures are followed as per The Trussell Foodbank Operating Manual 

·Write new and update existing policies and procedures to align with Trussell Trust and other compliance requirements such as Health and Safety and Safeguarding. 

·Undertake risk assessments across the Foodbank, supporting the Warehouse Coordinator with risk assessments in the warehouse and Foodbank outlets. 

Safeguarding 

·Supporting staff and volunteers with safeguarding reporting and referrals 

PERSON SPECIFICATION 

Experience 

·Managing staff and working as part of a team 

·Observing relevant regulations, including manual handling and health and safety 

Key Skills: 

·Good oral and written communication 

·Ability to manage staff, lead a team and work well with volunteers 

·Driver with clean licence 

·Ability to work independently and unsupervised 

·Ability to carry out manual work 

·Numerate and comfortable interpreting statistical data 

·Empathy and ability to work with people from disadvantaged, marginalised, or socially excluded backgrounds 

·Has experience and understanding of safeguarding & safer recruitment, GDPR, H&S legislation. 

Personal attributes: 

·A vibrant, life-shaping Christian faith, rooted in a local church 

·Passionate about tackling poverty

·Honesty and integrity 

·A good people person 

·A flexible responsive person 

·Someone with a sense of humour

Desirable: 

·Preaching and bible teaching experience 

Training Provided 

Induction training

IT training as required

Health & Safety, Environmental Health & Manual Handling

The Diocese of Coventry represents the Church of England in Coventry and Warwickshire.  With a network of 200 parishes, there is a Christian presence in every local community.  There is a rich variety of people and traditions, which are united in our shared mission of "worshipping God, making new disciples, transforming communities".

The Coventry Diocesan Board of Finance Ltd (DBF) manages the financial affairs and hold the assets of the Diocese and its associated entities as well as managing activities to serve and equip these parishes through various activities and projects. 

The Finance & Governance team handle all matters concerning Diocesan and Cathedral finance including the administration and collection of parish share, paying invoices and expenses, budgeting, annual statutory, management accounts, clergy stipends, staff salaries, advice to parishes on parochial finance matters. 

This role covers the full range of work in an accounting system dealing with input to and output from all ledgers with specific responsibility for the administration of parish shares and fees including the issuing of regular statements to parishes. The purpose is to ensure that the accounting system has accurate and timely financial data which is available to those who require it either for decision-making or for external reports and accounts.

Executive Assistant to CEO & Governance Lead

Croydon Almshouses

South Croydon/Hybrid with 3 days in the office and 2 days at home per week, with flexible working

Full time

Permanent

Up to £40,536

Excellent benefits including 25 days annual leave plus Bank Holidays, contributory workplace pension scheme, and excellent training and development opportunities

Are you an experienced EA or do you have significant experience of administration, particularly servicing a Board and Committees? If you would like to use your skills to be part of a small, dedicated staff team, supporting the CEO and Board, we would love to hear from you.

Charity People are delighted to be working with Croydon Almshouses, which aims to make the best use of its resources and agility to reduce the impact of poverty on people in Croydon, to recruit an Executive Assistant to the CEO & Governance Lead.

Croydon Almshouses is the oldest charity in Croydon. For over 550 years, they have been supporting people who experience the impact of poverty. Since 1447 they have offered almshouses, including Elis David Almshouses, a modern purpose-built block of 55 almshouses in South Croydon. For the last 40 years, they have also awarded grants to community groups and individuals of all ages across Croydon who are in need, or facing distress or hardship, and to local and national organisations which help them.

At the heart of everything is 'community'. This is an exciting time to join Croydon Almshouses as their 2024-2028 strategy Do More, Do Better aims to take them into the next chapter by expanding operations to enhance impact in local communities.

The role

The Executive Assistant to CEO & Governance Lead will provide support to the Chief Executive Officer to fulfil her responsibilities and enhance her effectiveness. This will also include working closely with the Board of Trustees and the Senior Leadership Team.

Key responsibilities

• Executive Support & Diary Management: Manage the CEO's diary, prepare for meetings, maintain action logs, and provide proactive support in work planning.
• Governance & Administration: Organise and service Board, Committee, and staff meetings, including agendas, minute-taking, follow-ups on actions, ensuring compliance with governing documents and charity law. The role will line manage a Senior Administrator and facilitate trustee recruitment, induction and development.
• Safeguarding and Data Protection: Ensure data protection and safeguarding legislation are adhered to, embedding law in policies/procedures (training provided).
• Operations & HR Management: Oversee office operations, supplier contracts, data protection compliance, HR functions, and staff development.
• Project & Budget Management: Supports and sometimes leads projects, manages a small budget, and ensures cost-effective procurement of services and equipment.

To be successful in this role, you will need to demonstrate the following skills and experience:

• Significant experience of administration, particularly servicing a Board and Committees
• Significant experience in providing support to a senior executive, preferably as an EA
• Excellent communication skills - both written and verbal
• Exceptional organisation skills and attention to detail
• Excellent working knowledge of Microsoft Office

Croydon Almshouses is a small, dedicated team who work effectively together, and all contribute to making a positive, impactful difference in the lives of beneficiaries. You will need to demonstrate the following attributes:

• The ability to respond to changing and varied priorities
• Thrives in learning new information and taking a proactive approach to facilitating impact
• A patient and pleasant disposition in email, face-to-face and on the telephone
• Common sense, approachability and sense of humour
• Ability to adapt positively to change
• Highly resourceful, self-motivated and with strong emotional intelligence

How to apply

The application process is CV and supporting statement. Please share your latest CV with Jen D'Souza at Charity People. Jen will share the pack and full details on how to apply. We will be holding a webinar for interested candidates on Thursday 19 June at 1pm. The closing date is 5pm on Monday 23 June. Interviews will take place in person on the 2 and 3 July.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Jen if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Job title: Team and Office Assistant
Reports to: Senior Manager
Salary: £22,000 to £24,000 depending on experience
Location: High Holborn, London (Office based)
Length: Fixed term 12-month contract
Hours: Full time

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity and membership society that has been dedicated to improving tropical medicine and global health since 1907.

Our ambition is to save lives and improve health around the world through increased access to greater equity in global health care. Through our activities we help further our members’ careers. We also bring together their collective knowledge and use our own expertise to achieve change within the sector.

We are looking for a motivated individual to join us as Team and Office Assistant, effectively supporting the small but busy RSTMH Team by providing proactive and comprehensive support across our key areas of work.

The role will require someone who preferably has some experience of providing support and administration to a busy team (preferably within the charity/not-for-profit sector), who is flexible, has excellent time management skills and is able work on own initiative. The successful candidate will be working across various RSTMH activities, including membership, journals, events, Early Career Grants, and communications; therefore, they will need to be efficient and organised, with strong computer skills and a professional outlook.

Please note: This is a London based role and will be office-based. This is not available as a remote job.

The Role:

• To develop and maintain effective working relationships across RSTMH
• To ensure that all general, email, telephone and written enquiries are dealt with efficiently and promptly
• To support with the management of the RSTMH office and office processes
• To undertake electronic and paper filing, and maintain filing systems appropriately
• To support with team planning, scheduling and social events and activities 
• To assist with the management and promotion of the RSTMH meeting room
• To support with financial administration
• To support the planning of RSTMH events, including handling delegate registration enquiries via telephone and email, collating event packs and materials, and conducting desk research on the cost and availability of venues and caterers.
• To attend RSTMH events, assisting with Zoom support on online events, and assisting as necessary at in person events.
• To assist with the administration associated with the RSTMH Early Career Grants programme, which includes analysing key data and helping produce reports for the team, our Committees and donors.
• Taking a role in the processes to select grant awardees including helping perform due diligence on the potential awardees
• To support the Communications Manager in scheduling and sourcing content for social media
• To support on the website by uploading and editing content through the CMS
• To help create and send the fortnightly member newsletter and the monthly non-member newsletter
• To support the Communications Manager in creating content to be shared across RSTMH communications channels
• To assist with communications planning
• To be responsible for the general administration and upkeep of RSTMH’s online opportunities platform, grow
• To support with strategies to increase members of RSTMH
• To assist with enquiries from current and prospective members in a professional, timely manner, and to agreed service targets.
• To support with membership management, ensuring data is up to date using CiviCRM
• To provide support to the managing editor for Journal-related tasks
• To ensure that all assigned tasks are completed to a high standard
• To participate in team meetings, planning and initiatives
• To assist in any administrative tasks to support the team and wider RSTMH community
• To undertake any other reasonable tasks as could be expected of a Team and Office Assistant

Essential Technical Skills:

• Ability to manage a diverse set of priorities and meet deadlines to a consistently high standard
• Capacity to set up and maintain administrative processes and office systems
• Excellent written and verbal communication skills and a strong understanding of delivering great customer service
• Experience of being responsible for initiating, planning, and developing own areas of work
• High computer literacy and confidence with Word, PowerPoint, Outlook, and Excel
• Exceptional use of written and spoken English
• Experience providing administration support, preferably in an office environment
• Good analytical skills with the ability to identify key points from complex material or information

Personal Skills:

• Ability to work with a wide range of people whilst presenting a professional image on behalf of RSTMH
• Ability to be calm under pressure and help build a collaborative team culture
• Flexibility and willingness to work under own initiative
• Discretion when dealing with confidential information
• Willingness to undertake other responsibilities and an eagerness to learn
• A demonstrated commitment to and interest in the aims and objectives of RSTMH

Desirable Skills:

• Filing experience
• Experience of working with databases
• Professional, polite and confident telephone manner
• Experience of working in events

Please submit your application form by 30th June by 5pm BST.
We encourage you to apply as early as possible as we will be reviewing and interviewing candidates as they submit, and so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

Centre Support Assistant

Harrogate, North Yorkshire

Part-time, 22.5 hours per week, some evening and weekend work may be required

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Donations Sorting Assistant, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

We are currently looking for two Centre Support Assistants to join our Retail, Services and Operations team.

The role will be interesting and varied and will provide support across departments to ensure the centre is able to operate efficiently and effectively 7 days a week. We recognise that this a varied role and all appropriate training will be provided, to ensure you possess the knowledge to effectively operate as part of all our customer facing teams, as well as within our donation centre.

Reporting to the Centre Manager, as Centre Support Assistant, your primary role will be to provide a professional and warm welcome to the Yorkshire Cancer Research Hornbeam Centre. You will undertake administrative tasks to support the delivery of the Active Together Harrogate service and the smooth running of the centre. You will also provide cover across our Donation Centre, Delivery Team, Café and Hornbeam Shop as required.

Specifically, you will:

• Help create a welcoming, professional atmosphere and deliver high standards of customer service for all donors, customers and supporters.
• Establish good working relationships with all visitors to the centre.
• Show responsibility for personal health and safety and security, and that of others in the conduct of the role.
• Take ownership of all workplace areas ensuring a high standard of presentation, cleanliness and functionality throughout.
• Respond to and report safeguarding concerns in line with Yorkshire Cancer Research safeguarding policy and procedures.
• Communicate in person, by phone or in written communication to provide information about the Active Together service and wider charity.
• Support Active Together service users to navigate the service and sign-post to approved educational, health and wellbeing resources as necessary, ensuring information is up to date.
• Process referrals and questionnaires, handle eligibility queries and bookings, working closely with the Service Manager and delivery team to ensure consultations and classes are appropriately booked.
• Follow all policies and procedures to contribute to the smooth running of the Donation Centre.
• Ensure donations are sorted and stored appropriately and in-line with Yorkshire Cancer Research procedures.
• Accompany a member of the team to carry out deliveries and collections of furniture and goods across Yorkshire, to and from shops and customers, including disposal of waste materials.
• Assist in all aspects of running our café at Hornbeam Park, including opening and closing procedures, food production, preparation of hot drinks, till operation and cleaning tasks.
• Assist in all aspects of running our shop at Hornbeam Park, including merchandising, till operation and cleaning/tidying tasks.

About You

To be considered for this role, you will need:

• To ideally be educated to GCSE standard including Maths and English.
• To have previous experience in a customer facing role and a high level of commitment to customer care is essential.
• To have proven administration experience and experience of maintaining accurate records is essential.
• To have high computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook. 
• To be up to date with safeguarding and confident in raising any concerns. 
• To have a good knowledge of GDPR requirements and how to apply them is essential.
• To enjoy delivering excellent customer service and customer/supporter interaction.
• To be happy to work independently and ask for support where this is needed, but also like to both work with and support colleagues as part of a team working towards a common goal. 
• To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
• To have strong organisational skills and a high level of accuracy and attention to detail.
• A willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
• A check on your employment history by seeking two references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 18 June 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

PR and Policy Assistant

Join a Great Place to Work certified employer!

We are seeking a PR & Policy Assistant to join the team!

Position: PR and Policy Assistant

Location: Bradley, Huddersfield/Hybrid

Hours: 37 hours per week

Salary: £26 - 28k per annum

Contract: Permanent 

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns

The Role

The Policy and Communications work is critical to ensuring that the organisation are at the forefront of the debate on early years education and childcare. You will help secure high quality media coverage and support our political influencing work. Working with the PR Manager, you will take responsibility for monitoring media coverage, creating engaging content for press releases and news features, as well as supporting policy research.

Key responsibilities include:

• Support the PR Manager to deliver the media relations strategy to ensure effective communication of key messages to target audiences via the national, trade, and social media
• Identify and create print, broadcast and digital opportunities for maximising the reach and impact
• Monitor the media and respond promptly to new developments, compiling and circulating information about media impact
• Ownership of the day-to-day operation of  media and policy contacts, particularly with compiling and maintaining a library of contact details
• Undertake research to explore policy issues as agreed with the senior management team
• Liaise with press and media contacts to maximise positive exposure and coverage across UK national and trade media
• Support in finding suitable nurseries as case studies and spokespeople for the press and broadcast media
• Publish press releases and comments on the website and circulate to relevant members and stakeholders
• Assist with internal and external speaking engagements
• Write and produce material for member magazine Nursery News as well as other member communications and publications
• Contribute towards the delivery of  social media presence
• Contribute to developing the research programme, including compiling and publicising surveys, analysing results and writing reports

About You

We are looking for someone with outstanding communication skills – both written and verbal, with the ability to present information clearly and write engaging material.

You will be enthusiastic and creative and able to digest information and to understand and interpret complex issues for a variety of audiences.

We are looking for someone with:

• Good numeracy skills, with the ability to understand and analyse data
• The ability to build relationships at all levels internally and externally
• Good organisation and time management with the ability to work under pressure
• Good understanding of media and public relations techniques
• Knowledge of the UK political system
• Experience of writing for diverse audiences (eg. essays, newsletters, social media content, briefing papers, press releases)
• Data analysis knowledge – drawing results, trends and conclusions from qualitative or quantitative data sources

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role.

About the Organisation

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish.

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society.

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.

You may also have experience as a Policy, Communications, PR, Public Relations, Policy Officer, Communications Officer, PR Officer, Public Relations Officer, Policy Assistant, Communications Assistant, PR Assistant, Public Relations Assistant. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

We are looking to recruit a Visitor Experience Assistant to join our team based at our London site. You will join us on a part time, permanent basis, working 1250 hours per year (annualised contract) and in return, you will receive a competitive salary of £16,443.76 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

The Museum is looking to a Visitor Experience Assistant on an annualised contract.

We are looking for an enthusiastic, passionate team member who understand and are committed to providing customer service excellence and who put the visitor at the centre of everything they do.

The ideal candidate will have previous visitor facing experience ideally in a leisure or heritage environment. You will need to be a confident communicator, a team player and be able to respond quickly and positively in a changing environment. Being flexible in your outlook is essential as you will be fulfilling a variety of roles at the museum.

You will also support the museum in hosting evening events from gala dinners to sleepovers and outdoor film nights. An understanding of the importance of supporting and fulfilling a ‘host’ role for corporate clients and Museum partners is desirable.

As a Visitor Experience Assistant, you will have a variety of roles which will include:

• Proactive response to ensuring the highest possible visitor standards are maintained.
• Providing a warm welcome to our visitors and enhancing every visitor’s experience at the museum through your engagement with them and your problem-solving skills.
• Supporting activities, events, general museum operations and processing visitor bookings at admissions.
• Promoting and selling museum guidebooks, services, commercial activities, and events to visitors.
• Supporting the museum’s fundraising and commercial activities.
• Providing a safe and secure experience for everyone.
• Being a first aider and fire marshal. Training for both roles will be provided.
• Inspire visitors by sharing the Royal Air Force story and the story of the people who shape the Royal Air Force.
• There will also be the opportunity to provide engaging talks to visitors.

This is a permanent, part-time role working 1250 hours annually. The working hours each week will be dependent on business requirements (maximum 35 hours per week during peak season and minimum 4 hours per week during off-peak season). You will work a flexible pattern which will include working some weekends, bank holidays and occasional evening/overnights.

Closing date for applications: 5th June 2025

Interviews will take place on 17th and 18th June 2025

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

3 days a week (plus occasional Saturdays in the year)

Hybrid role (working from home and at the office in Morden)

The purpose of the role is to work with AT Legal & Policy Officer in providing administrative and human resources support to the organisation. Attention to detail, possessing a strong work ethic, discretion, and having the ability to work as part of a team are important elements of this role.

To be successful, you will need at least a year's experience as an HR Assistant, staffing officer or in a related position, along with working knowledge of HR functions.

Further information about this opportunity can be found in the Job Specification.

Please click the Apply button for application details. We will not accept CVs in the absence of a completed application form.

Closing date: 30 June 2025

The postholder is required to be a Christian. The Equality Act 2010 Schedule 9, Part 1 applies to this post.

No enquiries from agencies or media sales.

Job title: Executive Assistant – Leadership and Governance Support
Location: Home based with occasional meetings in the Oxfordshire/Gloucestershire area and four trustee meetings a year
Hours / Contract: Part time (22.5 hrs per week over 4/5 days – pattern to be discussed). Permanent
Salary: £28-30K per annum pro rata (depending on experience)

Would you like to use your skills to help improve the opportunities available to people living in the countryside? Would you like to work with a network of organisations to help unlock resources for people in greatest need and enable rural communities to reach their full potential?

About Us

Action with Communities in Rural England (ACRE) champions thriving, sustainable and inclusive rural communities that have the services they need and the resources to secure equitable outcomes for everyone.  We are the only national charity speaking up for everyone in rural areas, and work closely with our 38 member organisations who support local communities across England.

Together we campaign for change, enable local action, and improve support for people most in need. We work with government and other national partners to explore the issues affecting rural communities and identify solutions so that no one is disadvantaged by where they live.  We will be launching our new strategy in the summer and are looking forward to an exciting period of development.

About the Role

We are seeking an Executive Assistant to join our ambitious team who will focus on supporting the charity’s leadership and providing governance support. You will play a vital role in supporting the Chief Executive on a day to day basis, helping her to engage with a wide range of stakeholders and to work as effectively as possible. You will also work with the wider team to ensure the efficient running of the organisation.

You will be responsible for ensuring our governance arrangements work smoothly and in line with our governing documents, by assisting the Chair and Vice Chairs, scheduling and supporting Board and Committee meetings, and arranging our Annual General Meeting. You will also have the chance to get to know our network of 38 member charities, who support rural communities in every county in England, arranging meetings and events to bring them together to share knowledge and best practice.

About You

You will be an experienced executive assistant who is also familiar with governance administration in a not for profit organisation. You will be a confident communicator who is skilled at managing multiple tasks to deadline and has an eye for detail. You will be happy working remotely but also enjoy being part of a team and having the chance to build relationships with other organisations. You will have direct experience of living in a rural community or have a strong empathy with our cause.

This role is a great opportunity to play a central role in a small but ambitious organisation and to be part of a unique national network.  It would particularly suit someone who wishes to work remotely and prefers the flexibility of shorter working days. If this sounds like you, please get in touch.

Working at ACRE

The ACRE team is largely home based. Some members of the team meet once a week in Woodstock, Oxfordshire, but by the end of the year we will all be working remotely and will meet once a month together.  Benefits include a generous holiday package, contributory pension scheme and life cover.

We are an equal opportunities employer and are committed to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, traditions and ways of life. Please note you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.

Closing date for applications: 10pm on Sunday 22 June.
Interviews: Tuesday 8 July in person at ACRE’s offices in Woodstock, Oxfordshire.
Please advise in your application you are not able to attend on this date.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

Job title: Meetings and Events Manager
Reports to: Senior Manager, Team and Operations
Hours of work: Full time
Salary: £35,000 to £40,000 according to experience
Location: High Holborn, London (this role is office based located between Russell Square and Chancery Lane)
Job type: Permanent

Job summary

The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a Society of over 1,700 members from 100 countries, who work in, or are interested in tropical medicine and global health.

RSTMH organises and participates in events as a crucial way of showcasing, discussing, and debating key areas of tropical medicine and global health research and practice. Our range of events are wide. We deliver conferences and webinars, social events, research meetings for early career professionals, and high-profile debates and discussions. They happen across the UK and around the world, both online and in person. Our events add to the impact of our work in tropical medicine and global health, but also raise funds to allow us to continue our work as a charity.

The Meetings and Events Manager would lead on the delivery of the RSTMH meeting and events strategy. The role requires a self-starter who is excited by the prospect of working on such a broad range of meetings and events. The candidate needs to have excellent communication and relationship building skills, and to be organised, flexible with a great attention to detail. They should be comfortable liaising with venues for meetings space, developing budgets for events, managing logistical aspects of the events programme and setting up new events online and in person. 

Main responsibilities

• Overall responsibility for the meetings and events programme, achieving its financial and other goals and KPIs under the existing strategy
• Overall responsibility for the delivery of the events with a focus on expanding global reach, supporting careers, and improving the financial position
• Manage events from conception to completion - delivering events to the highest standard to meet their objectives of success – quality and cost effectiveness
• Attend the Meetings and Events Committee, optimising meetings including helping set the agendas, leading discussions, writing minutes, liaising with the Chair
• Assist to identify, appoint, and manage Scientific Chairs, Committees, and Sub Committees to secure event speakers, secure attendees and sponsors
• Overall management of the income being delivered from ticket sales, sponsorship and other income streams linked to meetings and events, with support from line manager and CEO
• Responsible for the income and expenditure budgets and monthly reforecasts for our meetings and events, and ensuring accurate financial record keeping
• Support and train colleagues to run meetings and events online.
• Work with the team to develop all event materials – physical and digital
• Work with CEO and Senior Manager to identify sponsors, develop proposals and negotiate income
• Produce comprehensive event briefings for speakers, team, and Board
• Support and attend events, sometimes out of office hours, in and out of the UK
• Evaluate and report on the success of each event and consider areas of improvement
• Ensure up to date event information is publicised on the website and on other RSTMH channels
• Work with the team at RSTMH to develop and implement a marketing plan for events
• Manage all event enquiries, from external and internal stakeholders
• Liaise with and manage relationships with event stakeholders internally and externally, including suppliers, members, committees, Board, speakers, sponsors, exhibitors
• Work with the Membership Manager to maximise the engagement of event attendees in RSTMH’s work, and conversion of events attendees to be members
• Develop processes to ensure we capture all data from events, through our CRM
• Ensure efficient processes exist for ticket sales, paying expenses and invoices and all other aspects of RSTMH meetings and events
• Develop longer-term event strategy for RSTMH
• Document and maintain accurate process and guidance documents for the Meeting and Events role.

Person specification

• Professional and articulate
• Degree level education or relevant proven work experience
• At least 3 years proven track record of managing and delivering in person and online events including selecting and negotiating agreements with suppliers, drawing up cost and income budgets, delivering events and monitoring and evaluating their success
• Strong experience of working with a CRM system
• Experience of running online events, with knowledge of variety of platforms
• Strong project management and organisational skills
• Evidence of working with events committees and managing suppliers to deliver events
• Strong budget management experience including forecasting, and planning
• Excellent problem-solving skills with a proactive approach and mind-set
• Excellent communication skills, both written and verbal
• Brilliant time management and task prioritisation skills
• Evidence of working with team and Board members
• Meticulous attention to detail
• Can-do attitude to take ownership of events
• Relationship building skills, being able to inspire others and bring them with you
• Passion for RSTMH and its work
• Reliable team player – able to identify areas of interaction with other activities of our work, and able to work with team to increase success
• Willingness to work unsocial hours as required, and to undertake travel outside of London and the UK, with reasonable notice
• Motivation to hit the ground running

The deadline for this role is 5pm BST 13th July.
Please note that we will be interviewing candidates before this date so may close recruitment before the deadline.

Please click the apply button and send your CV and a supporting statement of up to 1,000 words to include how your experience matches the duties and skills for the role, it will be sent automatically to us. Applications submitted without a supporting statement may not be considered. (Please insert your supporting statement where it asks for your cover message or covering letter). 

No agencies please.

Vacancy type: Permanent, part-time
Location: Wallace Buildings Store
Salary: £17,777.76, per annum + benefits
Hours per week: 28 per week
Closing date: 16th June. We are reviewing applications as they are received, so we encourage you to apply early.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.

Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.

You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.

Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.

Vacancy type: Permanent, part-time
Location: Hunts Cross Store
Salary: £7,619.04, per annum + benefits
Hours per week: 12 pw Thursday, Friday and Saturday 4pm-8pm
Closing date: 19th June. We are reviewing applications as they are received, so we encourage you to apply early.

Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.

As an Assistant Retail Manager, you will join an incredible team and support them to encourage sales, provide excellent customer service, and uphold the highest standards of stock presentation and store cleanliness.
You will be responsible for:
- Assisting the Retail Manager in maximising sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Merchandising awareness and making sure you are keeping up to date with trends and competition.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Supporting the Retail Manager in recruiting and managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- In the absence of the Retail Manager, taking responsibility for the overall management and operation of the store.

Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.

Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.

Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.

Café Supervisor

Location: Swinton, Rotherham

Salary: £25,864 - £29,180 per annum

Hours: 8am – 4pm, 5 days out of 7, Monday to Sunday

The Role

The Café Supervisor ensures that each hospice café is not only well-run but a haven of comfort and connection for patients, families, staff, and visitors. In this role, you lead by example, providing an exceptional hospitality experience while ensuring that food safety, sustainability, and inclusivity remain at the heart of what they do. With the Living Life’s Wishes strategy guiding us, you help create joyful, welcoming spaces that add more life to every day.

Key Responsibilities:

Café Operations & Leadership

• Take the lead in managing the day-to-day running of the café, ensuring a smooth and efficient service.
• Supervise and support Café Assistants and volunteers, ensuring all tasks are completed to a high standard.
• Maintain a welcoming and friendly atmosphere for all customers.
• Ensure compliance with food safety, hygiene, and health and safety regulations.
• Monitor and maintain high standards of cleanliness across the café.
• Ensure all food and drinks are prepared and served in accordance with the Hospice’s policies and food hygiene regulations.
• Manage the cash register and card payments, ensuring accuracy and security.

Food Safety, Allergen Management & Compliance

• Ensure all café staff comply with Level 2 Food Safety in Catering standards.
• Act as the Allergen Champion, ensuring full compliance with allergen laws and best practices.
• Maintain up-to-date allergen information for all food and drinks served in the café.
• Train and support Café Assistants and volunteers in allergen awareness and cross-contamination prevention.
• Ensure accurate allergen signage and information is available for customers.
• Implement and oversee HACCP procedures, temperature logs, and allergen records.
• Ensure all food is correctly stored, labelled, and handled to prevent contamination.
• Monitor and enforce cleaning schedules to meet environmental health standards.

Stock & Supplier Management

• Order stock and manage inventory to reduce waste while ensuring availability of key items.
• Liaise with suppliers and place orders in a timely manner.
• Support sustainability initiatives by reducing food waste and sourcing ethical suppliers where possible.
• Work closely with the Head of Cafe Operations to monitor stock costs and suggest efficiencies.

People Management & Training

• Support the induction and ongoing training of Café Assistants and volunteers.
• Provide clear guidance to staff on roles and responsibilities, including allergen awareness.
• Ensure volunteers are trained and supported in their café roles, fostering an inclusive and positive working environment.

Customer Engagement & Development

• Ensure high levels of customer service and responsiveness to feedback.
• Work with the Head of Cafe Operations to develop menus and pricing strategies.
• Support hospice fundraising events by aligning café operations with planned activities.
• Provide reassurance and guidance to customers with allergens or dietary concerns.

Skills and Qualifications

• Experience in a similar café or hospitality role.
• Level 2 Food Safety in Catering (or willingness to obtain before starting).
• Knowledge and understanding of allergen regulations, with a commitment to ensuring compliance.
• Excellent customer service and communication skills.
• Experience in cash handling and stock control.
• Ability to lead and motivate a small team.
• Friendly, approachable, and professional.
• Strong leadership and teamwork skills.
• Ability to remain calm under pressure and work efficiently in a fast-paced environment.
• A passion for delivering excellent customer service.
• A proactive and problem-solving mindset.
• A commitment to ensuring the café is allergen-safe and inclusive for all customers.

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please do not hesitate to apply.