Operations director jobs in barking and dagenham, lancashire
We are looking for an experienced, capable, calm, communicativeDirector of Operations to take responsibility for translating our vision, mission and values in to day-to-day operations.
About us
The Magpie Project is a fast-growing, Newham-based charity working to create a better world for mums with under fives who are at risk of homelessness, and subject to the hostile immigration environment. Our Vision is one of powerful mums building a world of equity, opportunity and kindness in which all our children thrive. We do this by providing mums and minis – together – with emotional and social support and the essentials they need at all stages of their journeys towards secure status, suitable homes and good health, we work through, trust, love, endurance, hope, and joy. We deliver services under one roof, where play is centred, information flows, and the whole person matters. We concentrate on building relationships of trust and community where each Magpie Mums’ and minis’ voice is heard.
Overview
Since our establishment in 2017 many funders, community members, professional partners – not to mention mums and minis - have bought in to our vision and seen our project grow to a staff team that hovers around the 15, and a turnover well above £500k. Our success means that we are now looking to recruit to a new and vital role of director of operations. This critical role will work alongside the CEO to make sure that our ideas and ambitions are matched by sure-footed implementation, safe structures, and workable policies.
You will ensure efficiency, compliance, clarity, reporting and calm in the running of our fast-moving, multi-faceted grassroots charity. You will be the unwavering back-stop behind the exciting innovation, and the busy front-line. Your organisational skills and operational expertise will create and maintain a structure which is safe, sustainable, efficient and transparent - while being agile enough to allow our volunteers and staff to pivot when necessary in order to meet the ever-evolving needs of our mums and minis.
This leadership role includes line management of project leads, staff and volunteer recruitment, reporting and budget management, HR responsibilities the development of policies and procedures, as well as occasionally deputising for the CEO
Key Responsibilities
- Strategic Leadership
- Work within the charity’s mission, vision and values, and strategic plan to ensure and oversee the smooth running of all day to day activities of the charity.
- Work to create, maintain and deepen our culturally competent, anti-racist, decolonised, psychologically-safe environment for all mums and minis, staff, volunteers and visitors.
- Ensure that – as a charity – we are always ambitious but operating within our means in remain fully accountable for every penny and hour that we spend.
- Centre Management
- Provide strategic oversight and support for project leads in their delivery of projects and programmes at the centre, ensuring alignment with charity objectives.
- Provide line-management support to Play, Resources, Kitchen, Finance and Fundraising leads.
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- Foster a collaborative environment in which shared decision making is embedded, where all staff members and volunteers feel valued and where projects are well-integrated into the charity’s overall operations.
- Staff & Volunteer Recruitment
- Lead on all recruitment to attract skilled staff and committed volunteers.
- Create, update, and implement onboarding, training, and retention strategies.
- Promote diversity and inclusion in hiring practices.
- Work to further enable our ‘community first’ recruitment policy.
- Work to create a ‘staff handbook’ and a ‘volunteer handbook’ to aid with onboarding and induction.
- HR Oversight
- Work with external HR support provider to oversee employment contracts, benefits, for all staff, and support and supervision for staff that you manage.
- Work with HR to review and create fair, compliant and benchmarked employment contracts for all staff.
- Oversee and record holiday, sick, maternity and bereavement leave in line with charity policies.
- Ensure compliance with all employment laws and best practice.
- Work with our Finance Director to ensure smooth running of payroll, SSP and other contractual arrangements that are compliant and transparent.
- Policies & Procedures
- Develop and implement policies to ensure clarity, fairness, compliance, consistency and efficiency.
- Regularly review and update policies in line with best practices and legal requirements to a timetable in agreement with the board of trustees.
- Keep abreast of governance regulations and report to the CEO and on Trustee Board on GDPR, financial, safeguarding, and risk assessment policies.
- Financial & Resource Management
- Oversee and assist the Finance manager in creating annual and multi-year budgets,monthly management accounts, financial planning, resource allocation, reporting to funders and trustees to ensure transparency and sustainability throughout the charity.
- Implementing strategies to delegate budget-holding to project leads, and to ensure operational efficiency at all times.
- Facilities & IT Management
o Ensure smooth operations across physical assets and digital infrastructure.
o Oversee health and safety compliance within the charity’s building and off-site delivery.
o Manage external providers of HR, Salesforce and H&S functions.
o Liaise with co-tenants and freeholder as well on all building matters.
- Board Liaison
o Prepare for, attend and play a leadership role in quarterly Finance and Risk meetings as well as attending termly Board meetings
o Prepare Board meeting papers on operational and financial matters
o Oversee, maintain and ensure adherence to a schedule of delegated authority across the organisation
Skills & Qualifications
- Proven leadership experience in charity operations, non-profit management, early years setting, or a related field.
- Management qualification a bonus but not essential.
- Strong HR expertise, including staff recruitment, salary benchmarking, and compliance.
- Experience in line management of project leads, with a track record of strategic oversight and performance development.
- Ability to develop and implement policies and operational procedures effectively.
- Strong financial acumen, including budgeting, management accounts, and resource allocation.
- Knowledge of Microsoft Teams, Xero accounting software, Payroll protocols, Salesforce or other CRM systems.
Person Specification
- We are looking for a leader with a proven track record as Director of Operations, COO or Operations Manager in a similar sized organisation. .
- In this role, you will be able to gain the trust of the team by balancing kindness, care and compassion with competence and decisiveness gained from your years of prior experience in similar work. Above all, you will bring integrity and commitment to this role, in service of the mums and minis who make up our community.
- You will be confident in taking the lead on all your works streams while remaining in constant – daily, even hourly - communication and collaboration with staff, CEO, Finance, and Fundraising leads.
- You will unflinchingly interrogate our systems, policies and practices, while be extremely gentle with our people – creating psychological safety not only for all of our mums and minis, but also our staff and volunteers.
- Your attitude will be pragmatic and ‘can do’ as you carve a realistic path between confidence and caution when planning projects and delivery.
- You will understand that structure creates safety, but too much could be stifling – you will be emotionally and socially aware enough to walk this line.
- You will have experience of in line-managing project leads, with a track record of strategic oversight and performance development
- You will be able to develop and implement policies and operational procedures and report on them to the board
Reporting Structure
Reports directly to the CEO, and - on occasion - the board of Trustees, working closely with Finance and Fundraising leads, Project managers, and external HR and H&S provider.
Application process
Please send us your CV with a three-minute or less video explaining to us:
1. What makes you our perfect director of operations
2. What you would look to put in place do in your first 100 days
3. What your favourite colleague would say about you
You will not be judged on your production values – a talking head to camera on a shakey phone is fine.
Closing date for applications Wednesday 2nd July 2025
Please be available for interview week commencing July 7th.
Applicants will be asked to two interviews, one with a practical skills test, and then invited to spend a paid day at the project as part of the appointment process.
We believe all children have the right to a secure, safe place to play, healthy food, engaged, informed parents, and access to support



The client requests no contact from agencies or media sales.
We are now seeking a strong project manager with great people skills and an eye for detail to join as our Head of Operations. Join The Fore, the UK’s only venture philanthropy fund dedicated to backing the best small charities, and play a key role in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.
Reporting into the Director of Operations, you will lead the delivery of The Fore’s grant rounds, which are the core engine of our impact. You’ll oversee our Programme Team and pool of Strategic Applicant Consultants (SACs) and will make sure the strongest proposals reach our funding panels. The role is a key part in achieving our goal of getting the most innovative solutions from grassroots to nationwide impact.
You’ll drive our workshops and peer learning programme, enabling small charities to develop the skills and networks to take their solutions to the next level. You will also take forward newer strategic initiatives, including our scale-up funding rounds and the launch of high-profile charity showcases that connect our most impactful organisations with government, funders and policy influencers.
Alongside this, you’ll own our impact and learning work, ensuring we capture and communicate the difference our work makes. You’ll work closely with senior colleagues and be supported by the small but mighty Programme Team (a Programme Officer and Programme Assistant) who you will also be line managing.
Key responsibilities
- Grant-making: Lead the end-to-end delivery of our core funding and scale-up programmes, from shaping programme design to ensuring the strongest applications reach our funding panels. You’ll keep the process running smoothly, support and steer our SACs, and maintain a strong focus on quality and impact. This includes oversight of our Salesforce grants system, working with specialised contractors to ensure it supports effective delivery.
- Strategic Applicant Consultants (SACs): Lead the recruitment, training, support and retention of our SAC pool, making sure they’re equipped, motivated and connected. You’ll foster a strong sense of community and shared purpose across this talented group.
- Impact and monitoring: Lead The Fore’s impact and monitoring work, including producing our annual impact report and sector insights, and commissioning external contractors for deeper analysis when needed. You’ll also ensure our portfolio is on track to deliver its plans, and support organisations to adapt and thrive when challenges arise.
- Charity showcases: Spearhead our new high-profile showcase events, connecting outstanding small charities with policymakers, funders and influencers.
- Peer learning and workshops: Maintain strategic oversight of our learning events for our portfolio, including peer-to-peer sessions and workshops designed to build the skills and knowledge small charities need to maximise their impact.
- Funder engagement: Collaborate with the Partnerships Team to align programmes with funder interests and help build strong, enduring relationships.
- External representation: Represent The Fore by speaking at events, building relationships, and engaging with funders, networks, and sector partners.
- Line management of Programme Team members – currently consists of the Programme Officer and Programme Assistant.
This is a broad and evolving role with plenty of scope to shape new initiatives and strengthen existing systems as the organisation grows.
Candidate profile
Skills and experience:
- 7+ years of professional experience in the business, public or third sector
- Strong project or programme management track record, with the ability to juggle multiple workstreams and deadlines
- Experience managing volunteers and/or direct reports
- Skilled at engaging a wide range of stakeholders and adapting communication style as needed
- Experience working in or with small charities or social enterprises is a bonus, but not essential. We’re looking for transferable skills and a clear commitment to social impact
Attributes and mindset:
- Meticulously organised and confident managing complex logistics and timelines
- Excellent attention to detail, especially when coordinating multiple inputs and deliverables
- A clear, persuasive communicator and motivated people manager, able to bring others with you, maintain momentum, and foster collaboration
- Solutions-focused, curious, and energised by learning and problem-solving
- Comfortable in a small, fast-moving team and excited by the chance to take real ownership
Location: Vox Studios, 1–45 Durham Street, London, SE11 5JH (hybrid working, working from home on Wednesdays and Fridays)
Contract and salary: £50,000 (if full time). We’re ideally looking for someone able to work full time but would consider 3.5 days+ per week for the right candidate. However, the role does require you to be in our London office three days a week.
Start: As soon as possible from August 2025
Deadline for applications: Monday 14 July, 9am.
Creating a society that solves its own problems.
The client requests no contact from agencies or media sales.
Location: Working remotely from home across the four nations of the UK, occasionally co-working spaces, with occasional travel.
Start date: As soon as possible (Autumn 2025)
Salary: £69,080 (F/T pro-rated for 0.6FTE to £41,808)
Benefits: 30 days Annual holiday (18 days pro rata). Pension Scheme. Flexible working arrangements. Access to co-working budget
Hours of work: Part Time at 0.6 FTE worked flexibly around business needs at 21 hours per week
Contract type: Permanent contract
Do you want to play a vital role in supporting a charity who are reshaping the systems that support children and young people across the UK? Are you a values led finance and operations leader who thrives on both strategic thinking and hands-on problem solving? Can you help steward a high performing, mission driven organisation through its next phase of growth and impact?
Dartington Service Design Lab is a national charity that harnesses experience, cutting edge evidence and design to tackle the challenges children and young people face today, securing thriving futures for tomorrow. As we move forward with our refreshed strategy, we are looking for a new Director of Finance and Operations to join our Senior Leadership Team.
This is a unique opportunity to lead the Lab’s operational heart; from finance and governance to people, culture, IT and compliance. You'll work closely with the CEO and leadership team to ensure our infrastructure is not only effective and efficient, but enabling of bold, systemic work across the UK. The role balances high level financial strategy and organisational leadership with routine financial reporting, oversight of day-to-day operations and actively supporting team wellbeing. It will suit someone confident operating strategically at an Executive and Board level, but who’s also comfortable rolling up their sleeves in a small, agile organisation.
We are seeking someone with significant experience in finance and operations leadership, ideally in a non-profit, consultancy or values driven setting, who is committed to equity, anti-racism, and social justice. This is a 0.6 FTE role (21 hours/week) and we welcome applications from those looking for flexible or part-time senior leadership work that makes a real difference. To support the removal of barriers to colleagues contributing fully as employees and to address equity considerations, we have a flexible working policy that trusts individuals to manage their time, working flexibly to deliver against our commitments, for example the 21 hrs can be condensed over 3 days or worked over 4-5 days.
As a team, we operate remotely across the UK with regular project-related travel. Our staff work from home or when appropriate, together in local co-working spaces, and normally, a few times a year we meet as a whole team for a few days to develop and connect.
Don’t meet every single requirement outlined in the Job Description? Studies have shown that women and racially minoritised groups are less likely to apply for jobs unless they meet every single requirement. Dartington Service Design Lab is committed to building a diverse and inclusive workplace for everyone. So, if you’re excited about this role but your experience or qualifications don’t match the job description exactly, we encourage you to apply anyway. You might just be the right person to help us achieve our impact for children and young people.
Candidates should be aware that, in line with our commitment to equity, we have made the decision not to negotiate regarding salary on appointment or progression. The evidence shows that negotiation of salary is an inherently inequitable process that marginalises women and those from racially minoritised communities. We do, however, have a transparent grade and scale structure for all those in the Lab which, based on organisational affordability and satisfactory performance in role, will result in an increase to salaries every two years up until the ceiling of that particular role’s banding.
The post is subject to an Enhanced Disclosure and Barring Service certificate and pre-employment checks will be undertaken before any appointment is confirmed.
If this sounds like you, we’d love to hear from you. Find out more in the Candidate Briefing Pack.
Creating thriving futures with and for children and young people



The client requests no contact from agencies or media sales.
Money Ready envisions a financially fluent population. We teach practical money management skills through impactful financial education programmes - from budgeting and saving to investing.
The Finance Assistant will support the Senior Finance Manager and Finance and Operations Director. They will be responsible for all aspects of sale, purchase and nominal ledger, credit control, payments and various reconciliations. General management account duties will also be required
Key Responsibilities
- Maintain the shared inbox and respond to queries to internal and external contacts in a timely and courteous manner.
- Log purchase invoices into the finance system and request authorisation from budget holders, ensuring that documentation is complete and correct.
- Issue all sales invoices and maintain funders invoicing schedule.
- Request and reconcile supplier statements.
- Ensure finance policies are followed for the set-up of new customers and suppliers.
- Support internal team with expense reimbursements, including maintaining the expenses software and relevant reconciliations. Follow up on missing documentation or evidence of non-compliance.
- Prepare weekly payment runs and issue remittance advices.
- Issue statements to customers and regular credit control activities.
- Check ledgers for missing costs. Identify and resolve missing costs or discrepancies in ledgers.
- Complete reconciliations to ensure payments are allocated and accounted for correctly.
- Reconciliations between the Salesforce and accounting system Assist with month-end and other management accounts functions.
- Support the finance team with other ad-hoc tasks, such as posting journals, payroll and annual audit.
Working across Money Ready
- Work with colleagues across the country as we continue to develop and grow the organisation.
- Contribute to areas of the organisation that are ‘outside’ your immediate focus, acting as trusted counsel to those in roles or teams that are different to yours.
- Embed yourself into the organisation, recognising that our strategy and business plan are yours to deliver and that our culture is shaped with you and by you.
Experience
- Proven experience in a finance or accounting role in a not-for profit organisation.
- Experience of maintaining records, finance and administrative systems.
- Experience in charity accounting principles.
- Experience of coding purchase invoices and requesting authorisation from signatories.
Skills and abilities
- High attention to detail and numerical accuracy.
- Excellent verbal and written skills.
- Ability to work as part of a team.
- Ability and interest in learning new skills.
- Ability to work in a confidential manner.
- Good team player but self-motivated and able to work independently.
- Commitment to openness, honesty, inclusiveness and high standards.
- Willingness to learn and adapt to changing systems and processes.
- Well organised, efficient, proactive and able to meet deadlines.
- Flexible hands-on approach.
Knowledge
- Experience of using Microsoft Office, specifically Excel & Word.
- Experience of working with third parties e.g. suppliers.
- An understanding of financial ledgers, control accounts and reconciliations.
- Ability to interpret financial data.
Working Conditions: Limited travel will be required for attending meetings or events within the UK. Flexibility in working hours may occasionally be needed to meet the demands of the role. Money Ready is committed to equality, effective diversity management, and fostering an inclusive workplace culture
Please submit a CV and supporting statement (max. 2 pages) that outlines how you meet the criteria for the role and your interest in Money Ready. Applications without supporting statements may not be shortlisted.
This job description is subject to regular review and may evolve to meet the needs of Money Ready, ensuring ongoing alignment with the organisation’s objectives and compliance with relevant legislation. Please also note, this post is subject to satisfactory references, one of which must be from your current or most recent employer, DBS/equivalent checks and the right to work in the UK.
We bring the language of finance to life so that everyone can navigate their money with confidence, no matter where they start.
Job Title:Youth Engagement Officer
Reporting to:Operations Director
Direct Reports: None
Salary range: £28,000 - £30,000 per annum, pro rata
Hours: 8 - 12 days per month
About the role
This role will continue to develop and deliver Allergy UK’s youth engagement initiative for our existing Youth Engagement Group for young adults living with allergies aged 18-25.
This role will also need to recruit members to a new Youth Engagement Group for young people living with allergies aged 13-17.
Owing to the nature of this role, the successful candidate, will be required to undergo an enhanced DBS check.
We are excited to create and deliver projects focused on engaging young people who live with allergy and providing opportunities for them to have a voice and support them in raising awareness of the issues that affect their life. We are seeking young people’s participation and co-production in all activities we develop to support their needs. The role of Youth Engagement Officer will be to engage with young people across the UK, to ensure that they have the opportunities and support to shape and influence Allergy UK’s programmes and activities for young people living with allergy.
The successful individual will work to develop youth engagement opportunities which increase skills, confidence, and life chances through supporting young people living with this disease to overcome any barriers they face.
As a Youth Engagement Officer, you will have experience of working positively with young people and have a proactive nature. Organisation skills and initiative is a must as you will be the lead on our youth provision.You will be required to coordinate activities with young people such as online and in-person engagement, blogs, podcasts, learning and digital activities. In addition to this, you will need to effectively lead the young people to help them shape services for young people in the allergic community to better improve the standard of care that exists in the public, private and commercial sectors.
These activities will be centred on practice of co-production. We are looking for someone who wants to work as part of a team to engage young people, to highlight unheard voices and stories and promote progress and change through action.
Key responsibilities:
- Plan, project manage and deliver exciting new co-production projects and establish positive links with young people and promote active participation in activities.
- Provide opportunities for young people to have a voice and support them in getting involved in Allergy UK’s awareness and public affairs to influence governmental change and improve services for young people with allergy.
- Create, develop and lead on the work of the Allergy UK Youth Forum.
- Support and develop young people to become champions and ambassadors for Allergy UK.
- Work collaboratively with a range of organisations including but not exclusively schools, local government, health and youth services and youth organisations.
- Develop training and development resources for young people
- Complete all required documentation accurately and within agreed timescales to ensure that contract requirements are met
- Work alongside the Operations Director and other staff advising them of relevant issues facing children and young people.
- Develop Allergy UK’s youth engagement procedures and practice.
- Develop opportunities to engage young people in volunteering for Allergy UK
- Responsible for the health and safety of yourself and others who you interact with and undertake appropriate health and safety reviews, risk assessments in relation to activities.
What we’d love to see:
- A passion for engaging and empowering young people to make their voices heard.
- Experience designing and delivering youth-led or co-produced projects.
- Proven ability to build trusting relationships with young people, especially those from diverse backgrounds or lived experiences with long-term health conditions.
- Strong organisational skills with the ability to manage multiple tasks and communicate clearly and confidently.
- A creative and proactive approach to working—bringing fresh ideas and enthusiasm to build engaging online and offline youth content and activities.
- A collaborative mindset—ready to work closely with colleagues, young people, and partners to amplify the youth voice in allergy care.
- A strong commitment to inclusion, equity, and anti-discriminatory practice.
You might also have:
- Lived experience of allergy, either personally or through close connection with someone who does.
- Experience using digital platforms (e.g. for blogs, podcasts, or social media campaigns) to elevate young people's voices.
- Confidence facilitating youth groups, workshops, or forums both online and in person.
- Awareness of the challenges young people face in healthcare and/or navigating chronic conditions.
- Knowledge of safeguarding procedures and a thoughtful approach to creating safe spaces for youth engagement.
- Understanding of or experience working in a charity or non-profit environment.
- An interest in influencing policy or advocating for social change through youth involvement.
No one should die from allergy We provide expert advice, and advocate for better healthcare and support for those affected by allergy
The client requests no contact from agencies or media sales.
Warm Welcome Campaign Operations Director
Location: Fully remote with flexible working arrangements
Salary: £45,000 to £50,000 per year FTE, dependent on experience
Contract: We are open to this role being part time (0.8FTE) or full time. We offer fully flexible working.
Closing date for applications: Friday 27th June 2025, 11:59pm
Due to high numbers of applications, prior to interview we plan to carry out initial screening calls with prospective candidates before selection for interview. We will be asking about your reasons for applying and how you think your skills and experiences align to the role.
First interviews: W/C Monday 14th July 2025
Start Date: ASAP – this is a new post.
About the Warm Welcome Campaign
Founded in 2022, the Warm Welcome Campaign wants everyone in the UK to find a place of belonging and reconnection at a Warm Welcome Space near their home. We have a bold ambition to enable a more deeply connected society where we all have free access to welcoming community spaces.
We resource, connect and champion a network of over 5,300 Warm Welcome Spaces and bring together a growing coalition of local, regional, and national partners representing the worlds of charity, faith, business, government, and philanthropy. By working together, we can unlock the power of community spaces made by and for everyone, creating a thriving network of hope and reconnection fueled by human warmth.
We’re working hard to reach everyone with the message that a Warm Welcome is waiting for them just around the corner, all through the year.
Throughout all our work and within our team we live out our values of being inclusive, collaborative and courageous and our personality that is friendly, adventurous and uplifting.
It’s an important moment for us – in the last year we have launched a new five year strategy which shows a clear picture of the path we have set ourselves ahead to continue to deliver and deepen our impact. In October 2024 we launched our 100% Pledge Campaign. and in January delivered a hugely successful first ever Warm Welcome Week in collaboration with a wide variety of partners.
The Opportunity
This is an exciting opportunity for a purposeful and proactive individual to work within a small (but growing), friendly and dynamic team in a varied role. If you are brilliant at leading and developing complex multi-stakeholder projects, and passionate for your input to shape work that makes a genuine difference to people’s lives, this could be the role for you.
To support ongoing growth and development of the Warm Welcome Campaign, we are looking for a Campaign Operations Director to be responsible for the effective and efficient running of the Campaign and to lead on the delivery of our ambitious 5-year strategy. The role will sit within Warm Welcome’s Senior Leadership Team which also includes the Campaign Director, Director of Communications, and Development Director, and will report directly to the Campaign Director (David Barclay).
The purpose of the Warm Welcome Senior Leadership Team is to:
● Own and develop the Warm Welcome strategy, ensuring sustainability and delivery
● Lead, direct, engage and inspire the Warm Welcome team, setting the tone and culture
● Be accountable for significant decisions, challenges and risks.
We’re looking for someone who thrives on fast-paced and varied work, organisational growth and development and has demonstrable experience of making things happen. The ideal candidate will be highly organised and solutions-oriented, while also bringing a creative, innovative and forward-thinking approach.
At Warm Welcome, we value diversity and we recognise the enormous benefits and the social imperative of bringing together diverse groups of people. We therefore warmly welcome applications from a broad range of backgrounds, experiences, and perspectives.
Responsibilities
The role will be responsible for:
● Ensuring that our 5-year strategy is delivered on time and to budget
● Developing our internal processes and systems during a period of growth
● Managing the Warm Welcome financial management, including internal budgeting, financial reporting, and the development of budgets for funding applications
● Overseeing the Warm Welcome team growth and performance
● Overseeing the teams working on our partnerships and research programmes
● Supporting the delivery of other Warm Welcome efforts, as appropriate.
Person specification
Strategy Delivery
● Experience of delivering against multi-year strategies
● Successful experience of leading complex, multi-stakeholder projects
● High capacity for delivery, with excellent prioritisation and delegation skills
Developing internal processes and systems
● Ability to create and develop high functioning, accessible systems for the whole team’s use
● Highly organised with accurate record keeping and ability to prioritise work to ensure deadlines are met and opportunities are maximised
● All candidates will need to be competent with Google Suite and Microsoft Office
Financial management
● Experience of financial management, including budget setting, owning and developing budgets, and reporting processes
Team growth and performance
● Experience of leading and developing high-performing teams
● A strong team player who is flexible, positive and responds with strong influencing and negotiation skills and a commitment to the organisation and team working
Partnerships and research programmes
● Ability to communicate across a range of mediums, to a range of audiences
Working Arrangements
● Current members of the team are based across the UK, with some in London, Reading, Bristol, Manchester and Northern Ireland. Applicants must be able to travel to Bristol once a month for a Tuesday full team meeting. Given the nature of this role we would also expect the applicant to carry out a reasonable amount of travel to both Warm Welcome Spaces and partners across the UK.
● This role is fully remote, with flexible working arrangements.
● All employees, volunteers, partners, suppliers and consultants working with GFP are expected to adhere to our Code of Conduct and safeguarding policies. GFP’s commitment to safeguarding means we seek to ensure that no harm comes to people as a result of contact with the organisation’s programmes, operations or people.
● You will need to have the right to work in the UK.
Supporting your Application
● We are happy to discuss and make any reasonable adjustments you might need at any stage of the application process.
● We’d be very happy to answer any specific questions relating to this role - please email us with ‘Query for Campaign Operations Director role’ in the email subject line and we’ll get back to you as soon as we can.
● Send a cover letter (max 1 side of A4) which specifically addresses the requirements listed in the person specification, along with a CV, as we will use this to shortlist applications. Email these with ‘Application for Warm Welcome Operations Director role’. Applications must be received by 11:59pm on Friday 27th June 2025.
● For more information, see our website or find us on twitter at @goodfaith
The Good Faith Partnership – The Warm Welcome Campaign’s host
Organisation
The Warm Welcome Campaign was incubated by and is hosted by the Good Faith Partnership. Founded in 2016, we create solutions to society’s most difficult problems by bringing together leaders and organisations from different sectors. Our clients are diverse and complex, from the Foreign, Commonwealth and Development Office to faith-based organisations, businesses, charities and funders. We connect businesses, governments, charities, philanthropists, foundations and communities to make lasting change - from incubating projects like the Warm Welcome Campaign, helping support the Home Office’s Homes for Ukraine Scheme or co-ordinating public affairs for the Patriarch of Jerusalem in the UK, US and EU.
We are collaborative, ambitious, and inclusive. At our core, we believe in the power of strong, unlikely relationships, to drive positive social change.
Competencies and Behaviours in our team
The core competence of everyone in our team is the ability to build trusted relationships among people with diverse perspectives and backgrounds.
We are looking for people who are:
● Exceptional with people and committed to the power of relationships to facilitate social change
● Collaborative, ambitious and inclusive, aligning with our core values
● Self-starters with high levels of commitment, energy and motivation to build a vision from scratch
● Curious and show initiative, with problem-solving skills and an ability to learn quickly and adapt to a rapidly changing context
● Skilled at working in a complex environment with cross cultural, interfaith and political partners
● Willing to pitch in to help other team members if needed
● Organised with effective time management skills.
The client requests no contact from agencies or media sales.
We are a small but mighty team, with huge ambitions to transform more lives of those who live with an intellectual disability, through the power of sport.
If you are just looking for a job, then we are probably not for you. However, if you are an experienced finance and business operations professional able to demonstrate strategic and operational ability around financial planning and processes as well as delivering cost effective, efficient and fit-for-purpose business services, then we would like to hear from you. Charity finance experience and experience in a similarly broad role covering other areas of business operations including IT, risk management, data protection & data management and health & safety is a must.
We continue to be focused on our vision to create an inclusive world for all, driven by the power of sport, through which people with intellectual disabilities live active, healthy and fulfilling lives. We are a small, but growing, team with huge ambitions, and applicants must be comfortable operating in an environment where working under your own initiative is expected and encouraged.
We are looking for people who are passionate about Special Olympics and are completely aligned with our values. We are authentic. We act with honesty, integrity and respect. We are creative and innovative. We love to embrace difference and doing things differently. We are brave, courageous, resilient and determined. We listen and are led by the voice of our athletes. We are always kind. We are Inclusion in Action.
We are continuing to build a high-performing team who care for each other and care about our cause. Our athletes are incredibly inspirational, courageous and insightful people, and they deserve a team who are equally committed and passionate about our mission.
This is a permanent, home-based role. There will be the requirement to attend internal and external meetings or events which will involve travel away from home and working outside of normal hours.
The role is both strategic and operational in nature and represents a fantastic chance to join an amazing charity at an exciting time of growth.
For job role specifics please see the Job Description.
What We Can Offer
· Competitive salary circa £33,000 (£55K FTE) per annum depending on experience.
· 15 days holiday on appointment plus pro rata bank holidays and one extra day for your Birthday.
· Stakeholder Pension Scheme from appointment.
· Time off in Lieu (TOIL) for out of hours work.
· Flexible working.
· Health Cash Plan
How to Apply
To apply, please send a covering letter (maximum 2 pages) explaining why you wish to work for Special Olympics GB. It is important that all prospective employees understand our mission and are driven by our cause. Please be specific about how your skills and experience will help you undertake this role and how they match the requirements of the Job Description and Person Specification. Generic letters and agency approaches will not be considered. Please also include your CV.
First stage interviews will be held week commencing 28th July 2025.
Safer Recruitment
Special Olympics Great Britain is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process. The successful candidate will be required to complete regular safeguarding training and undertake a DBS/PVG check relevant to the requirements of the role. For this role that will involve a Basic Disclosure.
Equal Opportunities
Special Olympics GB is committed to equality and diversity and encourages all sections of the community, particularly those living with a disability, who meet the job requirements to apply.
Other
The job holder will need to provide evidence of their ability to live and work in the UK and will be required to undertake a basic DBS check.
We will only contact those who have been selected for interview.
We request no contact from agencies.
We are Special Olympics GB. We are Inclusion in Action.




The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Interim Head of Finance & Operations
Career Ready is a social mobility charity that believes that every young person deserves the opportunity to enjoy a rewarding future.
We were founded in 2002 by leading business figures with a mission: to boost social mobility by empowering young people and giving their talents a platform from which to flourish. Since then, we’ve grown in England and Scotland to support young people in areas of need.
We have an exciting opportunity for an experienced, qualified Finance professional to lead our Finance & Operations function.
About the Role
Reporting to the Chief Executive Officer the Interim Head of Finance & Operations leads on and assumes day to day responsibility for providing high quality, strategic financial management for Career Ready.
You will lead on business operations to ensure the ongoing effective functioning of the charity and drive sustainable growth.
The Interim Head of Finance and Operations plays a key role in leading greater organisational efficiency and simplifying processes and will continue the delivery of a project plan reflecting the 2025-30 strategy.
You will play a critical role in driving the increased quality of Career Ready’s offer to our stakeholders in line with our strategy, vision and values.
Member of our SMT, comprising of the CEO, Director for Scotland, Director of Programme and Partnerships and Heads of functions.
This is an interim role to cover a period of maternity leave.
Main responsibilities and accountabilities
· Lead, direct and manage the finance and operations functions, overseeing two direct reports, ensuring they deliver a high-quality service to all internal and external stakeholders and are seen as adding value, in enabling Career Ready to achieve its vision and strategic objectives through its people.
· Continue the delivery of a project plan reflecting the 2025-30 strategy, ensuring that activities happen at pace, are deadline-driven and achieve a high level of impact.
· Assume overall responsibility for the financial management of Career Ready, working with the SMT to ensure high quality and effective use of charitable funds.
· Input into and review the financial elements of funding applications and ensure that fund accounting processes align with funders’ requirements for project reporting.
· Produce financial reports for various stakeholders, as well as leading on financial modelling.
· Have oversight of all financial and accountancy matters including month end reports, management accounts, cash flow management, compliance, tax liability, presentation of management information and KPIs. Ensure that the CEO and Trustees are provided with accurate, timely information and analysis.
· Oversee and coordinate the fully managed payroll services with the external bureau for all Career Ready employees and for some internship students (Jun to Aug during the Summer)
· Administration of the Staff Opt-In Pension Scheme, including onboarding new staff (Royal London)
· Act as a role model in our ‘one team’ culture. Lead in the development of efficient working practices across the charity, creating momentum and supporting motivation within the charity.
· Lead risk management strategies and internal control procedures to minimise the risk of loss, or damage to, Career Ready’s assets.
· Prepare and submit annual operational budgets and annual accounts to the CEO for review and approval.
· Draft and deliver papers for Trustees and Finance and Fundraising Committee (F&FC) meetings.
· Attend Board and F&FC meetings to present papers and answer questions related to areas of expertise.
· Provide day to day line management of the Senior Finance Officers and support their ongoing growth and development.
· Management of organisational governance and compliance activities, including policy management.
· Oversee and manage the organisation’s risk management register and process, with input from SMT.
· Oversee reviews and renewals of all insurance policies that affect the organisation.
· Lead on the compliance of statutory and charity regulatory reporting, giving guidance to colleagues where required.
· Ensure any changes to processes and procedures across the function are clearly documented.
Person Specification
Essential skills and experience
- Belief and commitment to Career Ready’s mission and values
- Qualified (ACA/ACCA/CIMA/AAT) accountant with at least 5 years’ experience in financial management including budgeting, preferably in the charity sector.
- Significant experience in producing management and financial accounts
- Skilled in financial reporting and producing VAT returns
- Preparing for and ensuring a successful year-end audit, and demonstrable knowledge of UK Charities SORP and other reporting standards
- Experience in budgeting to support strategic decision making.
- Financial dexterity and strong analytical skills.
- Strong IT skills, including advanced MS Excel skills and extensive of using an accounting software, preferably Xero
- Excellent organisational and prioritising skills and ability to work independently and with autonomy
- Strong starter finisher with ability to lead and drive projects
- Knowledge of charity governance and compliance requirements
- Ability to build excellent relationships and have effective engagement with stakeholders
- Good communication skills and ability to communicate financial concepts to non-finance staff
- Attention to detail
- Ability to present financial information to various audiences
- Ability to maintain confidentiality and sensitivity of financial information
- Ability to work in a fast-paced environment
- Ability to cope with competing demands to deadlines
- Honest and dependable
Desirable skills and experience
- Experience of leading a team, strong team building skills
- Line management experience
- Experience of using MS Planner or other project management tools
- Genuine interest in the work done by the Charity
- Experience of using a CRM (Salesforce)
- Degree in financial management or accounting
Full details are provided in the candidate pack
Salary and Benefits
Salary: £52,000 to £54,000 FTE (salary will be pro-rata for part time hours)
28-35 hours per week. Career Ready is committed to supporting condensed/flexible working patterns.
Permanent and remote. Travel to London required on an occasional basis
You will be rewarded with the following benefits:
· 6% contribution to personal pension plan, subject to 3% employee contribution.
· Annual leave: 27 days per annum plus bank/public holidays (pro rata for part time). The charity is also closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
· Cycle to Work Scheme
· Access to both our Reward Gateway Portal and an Employee Assistance Programme.
· Flexible working
· Work from home allowance and paid travel expenses.
We regret that Career Ready is unable to offer visa sponsorship and candidates must be able to demonstrate their right to work in the UK. In accordance with our commitment to safeguarding, offers of employment are subject to completion of a DBS check.
Timetable
Applications close at 9am on Monday 21 July 2025
Please note that the closing date may be brought forward if we receive strong applications.
This is an interim role to cover a period of maternity leave, with a provisional start date of late September for a handover period.
The client requests no contact from agencies or media sales.
Managing Director
UK Association for Transactional Analysis (UKATA)
Location: Remote/Home-based
Salary: Circa £65,000 FTE plus benefits
Contract: Permanent, Part Time – Flexible 21- 28 hours per week 3-5 days
Closing Date: 11th July 2025
Interview Dates: First interviews w/c 21st July 2025, Second interviews w/c 28th July 2025
About Us
UKATA is a charity and company limited by guarantee dedicated to advancing Transactional Analysis (TA) training, qualifications, and practice across the UK. We support our members through professional development, accreditation, and promoting TA as a valuable approach in therapy, counselling, education, and organisational contexts.
The Opportunity
We're seeking a dynamic and hands-on Managing Director to lead our small but dedicated team. This is an exceptional opportunity for a strategic leader who thrives in an environment where you can make a direct impact and see the tangible results of your work.
As our MD, you'll work closely with the Trustee Board to shape our future direction while taking personal responsibility for the day-to-day operations. You'll lead a small team of employees, contractors, and volunteers, translating our strategic aims into practical outcomes that deliver real value to our members.
What You'll Do
- Work with Trustees to develop and execute strategic plans that align with our mission
- Take direct responsibility for financial management, including budgeting, investment strategy, and fundraising
- Oversee and personally contribute to the development of membership systems and website improvements
- Build relationships with key stakeholders including members, committees, and international TA organisations
- Lead the delivery of our annual National Conference and quarterly magazine
- Recruit, develop, and manage our small team, fostering a positive work culture
- Ensure compliance with charity regulations and governing organisational policies and procedures
- Function as Company Secretary, handling legal requirements and annual reporting
About You
We're looking for someone who combines strategic vision with a willingness to roll up their sleeves and get involved in practical delivery. You'll be:
- An experienced senior leader with understanding of the non-profit sector
- A strategic thinker who also excels at practical implementation
- Financially astute with proven budget management experience
- An excellent communicator with the ability to build effective relationships
- Self-motivated and comfortable working from home
- Knowledgeable about the mental health sector (desirable)
- Familiar with Transactional Analysis or willing to undertake training (desirable)
- Educated to degree level (desirable)
Why Join Us?
This role offers the chance to lead a respected organisation while making a genuine difference to our members and the wider TA community. You'll have:
- The autonomy to shape both strategy and operations
- The satisfaction of seeing your ideas implemented directly
- The opportunity to work with dedicated professionals passionate about TA
- Flexible remote working arrangements
- Employer Sick Pay Scheme
- 33 days annual leave per annum FTE
- Access to private healthcare benefits
UKATA is committed to equality, diversity, and inclusion. We welcome applications from all qualified candidates regardless of background.
We look forward to hearing from you.
How to Apply
Please send your CV and a covering letter explaining why you are interested in this role and how your experience meets our requirements via Charity Job.
UKATA is an association and professional body for people interested in, studying and practicing Transactional Analysis within the United Kingdom.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ashinaga UK is seeking a driven, proactive and detailed-oriented Operations Manager to join our team. This part-time role (4 days per week) is an excellent opportunity for a professional who thrives in a dynamic, mission-driven environment. The Operations Manager will play a key role in ensuring the smooth running of Ashinaga UK, supporting internal administrative, financial, compliance, student recruitment and programming functions as we aim to empower future Young Leaders for Africa through the Ashinaga Africa Initiative (AAI). The Operations Manager will work closely with the Managing Director, Programme Manager and Partnerships Manager to ensure the organisation runs effectively and efficiently. The Ashinaga UK team is small but motivated to see orphaned youth empowered.
We welcome applicants with experience in Executive Assistant, Office or Administrative Manager and/or admin-related roles.
About Ashinaga:
The Ashinaga movement was founded in Japan in the 1960s and has since expanded across the globe, empowering over 110,000 orphaned youth with access to education and support to achieve their full potential. The Ashinaga Africa Initiative was launched 10 years ago with the aim of equipping future leaders for Africa through undergraduate scholarships and leadership development opportunities. Ashinaga UK is proud to be part of this global movement, contributing to the mission of transforming lives and communities through education. Our work is primarily in the UK through collaboration with key university partners and donors.
- Pension: Ashinaga UK will match pension contributions up to 8% of the basic salary
- Holiday Allowance: Pro rata (based on full-time equivalent of 28 days per year, in addition to public holidays)
- Start Date: July or August 2025
- Working Pattern: Hybrid approach, with 2-days in the office per week
Key Responsibilities
- Work closely with the Managing Director to ensure efficient operations and resource management.
- Support the team in executing strategy, scholarship programmes, and fundraising initiatives.
- Develop and optimise operational processes for efficiency and compliance.
- Lead on financial administration, including processing invoices, expense tracking, liaising with accountants and budget forecasting.
- Coordinate outsourced support including Bookkeeping & Accounting, Audit, IT, and act as organisation’s key point of contact.
- Programme operations related to scholarship events, such as logistical support, coordinating travel and accommodation for Scholars and staff, administrative tasks, and summer internship grant approvals.
- Support scholarship recruitment, including application assessment, interviews, and liaising with university partners.
- Manage digital systems (CRM, project management tools) and data for both internal and Scholar use.
- Lead data management and support various reporting requirements (Trustees, Donors, Charity Commission).
- Support the Director to ensure compliance with charity regulations, health and safety standards, GDPR, and risk management.
Essential Criteria
- Right to work in the UK. Unfortunately, we are not able to sponsor visas.
- Role is based in London, however applicants throughout the UK are encouraged to apply. The role requires travelling to London or elsewhere in the UK from time to time.
- Availability to work weekends on the rare occasion, such as for our annual student leadership events.
- Strong administrative and strategic experience.
Desired Criteria
- Previous EA, Office Manager, Admin Manager, and/or Operations experienece
- Knowledge of charity law and regulations.
- Bookkeeping and financial reporting experience.
- Experience coordinating or supporting with events, such as charity programmes, donor receptions, corporate sponsor events, and webinars.
- Ability to manage multiple complex projects simultaneously, ensuring timely delivery and alignment with organisational objectives.
- Able to efficiently use a wide range of online tools, including spreadsheets, databases, and cloud-based applications.
- Experience using CRM systems to manage and analyse data and produce reports.
- Fundraising or programme management experience is a plus.
Personal Characteristics
- Passion for Ashinaga UK's mission: A genuine commitment to empowering orphaned youth through education and supporting the Ashinaga Africa Initiative's mission.
- Excellent interpersonal skills: Strong relationship-building abilities, with the capacity to engage and manage a variety of stakeholders, including donors and corporate partners.
- Adaptable and resourceful: Comfortable working in a dynamic environment with some degree of ambiguity, able to create processes that may not yet exist and get involved in projects that may require learning new skills.
- Organised and detail-oriented: High level of attention to detail in managing data, creating processes that require buy in from various stakeholders, and ensuring accuracy in communications and documentation.
- Self-motivated: Ability to work independently, take initiative, and meet deadlines with minimal supervision.
- Collaborative mindset: Willingness to work closely with colleagues, volunteers, and external partners to achieve shared goals.
Other Information
- Ashinaga UK takes a flexible approach to working, with core hours and an understanding and consideration for work-life balance and personal commitments.
- Interviews will be conducted on an ongoing basis, so we encourage early applications.
- Ashinaga Association in the UK is dedicated to fostering an inclusive and diverse workplace. We are committed to providing equal employment opportunities and ensuring that all job applicants receive fair treatment, regardless of age, disability, gender reassignment, marital or civil partnership status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex, or sexual orientation.
Please note: we are not accepting applications from agencies.
Empowering orphaned youth from across the African continent with education & leadership opportunities to tackle community issues & promote development
The client requests no contact from agencies or media sales.
This new role at Young Sounds UK will provide a wide range of support across the organisation, managing the logistics for our events, assisting our Development team with vital fundraising tasks, and handling a wide range of organisational administration.
You'll need to be proactive, highly organised, and looking for a busy role within a passionate team. With at least 3 years experience you'll be keen to use your strong communication skills and attention to detail to provide high standards of administrative support.
For full information on this role, including key responsibilities and person specification, please view the job pack.
The closing date for applications is Tuesday 15 July 2025 at 12 noon.
About Young Sounds UK
Young Sounds UK exists because musical talent is everywhere but opportunity isn’t: family finances and other obstacles too often get in the way. We’re here to change this in two key ways:
- We support young musicians from low-income families with funding and other help
- We support music education through training, advocacy and research.
Established in 1998 we work across genres and across the UK. Our four programme areas are:
- Discover: training teachers in how to spot young people’s musical potential
- Connect: targeting and sustaining young people’s emerging talent through strategic support
- Thrive: funding young talent UK wide through annual grants and tailor-made help for individual musicians
- Innovate: leading new thinking and action on talent development
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our partner is seeking an evolved Finance Director, who is able to be both hands-on leading an international finance function, as well as a strategic advisor as a member of the senior leadership team.
Responsibilities
- Lead the organisation’s international finance function, with operations in the UK and overseas. Responsible for preparation of the annual accounts in the overseas country offices, and consolidated accounts in the UK; and the statutory filings.
- As a strategic advisor and member of the senior leadership team, support in the development of the organisational and financial strategies and the annual and quarterly planning processes; develop cost models, and offer advice on key decisions.
- Lead the annual budgeting & forecasting processes, and the preparation of the reporting packs.
- Provide oversight on developing donor budgets on a full cost recovery basis, monitor financial compliance, and meet donor reporting requirements.
- Responsible for managing the tax, treasury and forex affairs of the organisation.
- Provide oversight on the organisation’s operations – covering inventory, procurement, IT, HR and facilities.
Requirements
- Qualified accountant (ACA, ACMA, ACCA, or equivalent) with senior level experience working in an international organisation with complex operations and funding sources.
- A balanced leader, willing to be hands-on, leading a diverse finance and operations team, and being a thought partner to the senior leadership team.
- Experienced in leading on all aspects of finance – financial accounting & compliance, audit preparation, budgeting, financial planning & analysis, forecasting and reporting.
- Experience in leading the operations of an international organisation.
- Demonstrable knowledge of charity & tax regulations and compliance.
- Strong analytical & business modelling skills, commercial acumen and the ability to interpret complex financial information.
- Strong interpersonal and communication skills – able to work with colleagues from finance and non-finance backgrounds, and influence senior leadership team and board.
This role is open to candidates with the right to work in the UK without requiring sponsorship. This role offers hybrid working with the candidate expected to be in the office 2 days/week, more during busy periods
About the role
This hands-on leadership role combines operational excellence with strong interpersonal skills. Reporting to the Director of Design and Technology, you'll manage a team of Project Managers whilst working closely with senior leadership to oversee project delivery, financial planning, organisational systems and growth.
You'll implement best practices for data management, risk management, and compliance in a collaborative way that supports our mission-driven work.
About us
Act Build Change is a transformative organising school that makes community organising and collective care methods accessible to everyone who wants to end injustice.
Since 2019, we've supported over 150 collectives and organisations across the UK and Ireland, working with those with disabilities, migrants and refugees, young people, carers, working class communities, LGBTQ+ collectives, those living in poverty and the intersections across those identities.
Our work includes delivering training and resources, supporting communities to navigate difference and change, and providing coaching for organisers and movement leaders.
Key responsibilities
Project management
Oversee project delivery across our organisation, ensuring quality and efficiency:
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Develop frameworks for project tracking and reporting.
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Manage and develop a team of project managers, providing resources and support.
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Monitor budgets and timelines across internal and external projects.
Financial management
Ensure financial sustainability and responsible resource management:
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Support financial planning and reporting with our board and senior leadership team.
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Oversee invoices, expenses and budget adherence.
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Assess financial risks and manage potential challenges.
Systems and processes
Build and maintain operational infrastructure that enables our effectiveness:
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Develop strategies, policies and procedures with our senior leadership team.
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Maintain and oversee our systems for efficient project tracking.
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Ensure agreed standards are met across our team and resolve operational issues.
Organisational growth
Drive strategic growth and development:
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Develop business strategies for growth across products, services and recruitment.
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Analyse our data to support strategic goals and tracking.
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Support our recruitment efforts and staff policy development.
What we’re looking for
Essential experience and skills
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Proven operations leadership experience, including managing teams and complex projects.
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Strong project management and delivery track record across multiple initiatives.
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Financial management expertise including budgeting, forecasting, and resource allocation.
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Experience with recruitment, performance management, and policy development.
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Experience with data management, reporting, and operational systems.
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Comfortable learning and adopting new technologies and processes quickly.
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Excellent communication skills, including ability to navigate difficult conversations professionally.
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High attention to detail and meticulous approach to operational standards.
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Ability to work remotely and manage diverse responsibilities with autonomy.
What we’d love to see
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Experience across different organisation types and sizes.
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Flexibility to work with different methodologies and systems.
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Risk management and compliance background.
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Comfortable representing the organisation to external stakeholders.
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Track record of implementing operational improvements and efficiencies.
Personal qualities
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You approach challenges with patience and understanding, able to communicate directly when needed whilst maintaining positive relationships.
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You're confident in your expertise but remain open to different perspectives and collaborative problem-solving.
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You take personal accountability seriously and help build a culture where others take ownership of their work.
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You enjoy working in a collaborative team environment and building positive relationships across the organisation.
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You're aligned with our mission and values and are motivated by creating positive social change.
What we offer
Salary and benefits
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£49,500-£62,000 salary, depending on experience.
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Permanent contract with option for 4 or 5 days per week (salary and benefits will be pro-rated).
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Over 30 days of leave, including 25 days of annual leave, one day off for your birthday, one week off in August for learning and rest, plus Christmas close.
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Pension scheme and enhanced parental leave and sick pay.
Working arrangements
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Fully remote working (must be within 4 hours of central London).
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Access to office space in London when needed.
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Co-working space expenses available for those based outside London.
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Occasional travel to London may be required (up to twice a month), with expenses covered.
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Team away days around the UK (up to four times a year), with expenses covered.
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Full equipment and tech support provided.
Growth and impact
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Direct contribution to building people's power and making positive social change.
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Collaborative, mission-driven work environment with impact across the UK.
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Professional development opportunities including training and events (assessed on an individual basis).
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Clear growth pathway in an expanding team.
How to apply
Please note: this role is for UK-based candidates who have the right to work in the UK.
What to send
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Your CV (max. two pages).
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A supporting statement answering the questions below (max. two pages).
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Both documents as PDFs attached to your email.
Questions to address
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Describe a time you led operational improvements in a complex organisation. What was your approach and what were the results?
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How would you approach building operational systems for an organisation that values collaboration and accessibility?
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What attracts you to this role at Act Build Change specifically?
Next steps
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Submit your application by Fri 11 Jul 2025.
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First round interviews will begin from the week of 28 Jul 2025.
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The role will start from Oct/Nov 2025.
We are a neurodiverse and intersectional team. We’re committed to providing equal opportunities for everyone of all backgrounds. If there is anything you need us to do to support you in the application process please let us know as soon as possible.
Training the next generation of community organisers to act collectively, build power and change the world.
The client requests no contact from agencies or media sales.
We’re looking for a Finance and Operations star to support the team across finance administration, HR processes, compliance, and operational logistics. You’ll be a key part of the smooth running of the team that enables us to carry out our work making change with young people!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Title: Operations Manager
Reporting To: Director of Operations
Salary: £38,000- £40,000 per annum (based on experience)
Location: London/Head Office Tooting Works
Contract: Permanent/full-time
Closing Date: 24th July 2025 (We will be reviewing applications and interviewing on a rolling basis and may appoint before the closing date if we find the right candidate. Early applications are strongly encouraged.)
About Us:
Tooting Works (TW) is a business centre and community hub in Tooting Broadway, offering office space, co-working, an event space and more. It has been offering affordable office space and helping local businesses and organisations to flourish and grow for over 30 years.
Business Launchpad operates on-site at Tooting Works and is a registered charity which provides support and training for entrepreneurs aged 16-30 years from across London who want to set up their own business.
Role Summary:
The Operations Manager is responsible for the smooth, efficient, and compliant day-to-day operation of the business centre. This includes oversight of facilities management, health & safety, lettings, team leadership, and budget management. The role ensures the business centre is well-maintained, tenants are satisfied, and operational performance is continuously improved. Reporting to senior leadership, the Operations Manager contributes to strategic planning, drives efficiencies through systems and digital tools, and plays a vital role in sustaining high occupancy and tenant retention.
Role Responsibilities:
Centre Operations Management
- Oversee the day-to-day operations of the business centre, ensuring all facilities are well-maintained, compliant, and running smoothly.
- Ensure the lettings process is well-managed and aligned with policies.
- Implement and monitor operational procedures to improve efficiency and service quality, including opportunities to digitise processes and services.
- Contribute to strategic operational planning and continuous improvement initiatives.
- Identify and resolve operational challenges in collaboration with senior management.
- Report regularly on KPIs, occupancy, operational issues, and budget status to senior management.
Building Maintenance
- Oversee the upkeep and preventative maintenance of the property, ensuring high facility standards.
- Manage and coordinate external contractors and service providers (e.g., cleaners, engineers).
- Monitor maintenance budgets and project timelines, ensuring quality and cost-effectiveness.
- Conduct regular building inspections and implement corrective actions as needed.
- Drive sustainability initiatives, including energy efficiency and waste reduction.
- Maintain and develop use of CMMS (MaintainX) to manage and record all maintenance work.
- Maintain the Visitor Management System and ensure it is used appropriately and consistently
Health & Safety
- Ensure compliance with UK health & safety regulations, including risk assessments and fire safety.
- Develop and monitor health & safety procedures tailored to the site.
- Organise relevant training for staff and enforce contractor compliance.
- Maintain accurate H&S records, incident reports, and lead periodic audits.
- Support development and execution of emergency response and business continuity plans.
- Fire safety responsibility (Fire Safety designated person)
Lettings and Lease Management
- Oversee the Assistant Lettings Manager and monitor the development and execution of the lettings process from enquiry to move-in, including viewings, negotiations, and onboarding and offboarding of tenants.
- Check we are maintaining up-to-date tenancy records,
- Draft lease documentation and ensure timely renewals and support the rollout of any rent reviews.
- Carry out twice-yearly audits of lease documentation.
- Maintain relationships with tenants to support retention and satisfaction.
- Monitor lease management by team, lease compliance and resolution of any lease-related issues.
Customer Service
- Act as a point of contact for tenants, addressing any issues or concerns promptly and professionally.
- Foster strong relationships with tenants, ensuring high levels of customer satisfaction and retention.
- Collaborate with the marketing team to develop and implement strategies to attract new tenants and retain existing tenants with the goal of maintaining high occupancy levels.
Financial Management
- Manage the operational budget, ensuring cost-effective management of resources and that projects are delivered within budget.
- Negotiate contracts with suppliers and service providers to secure cost-effective deals.
- Ensure tenant arrears are regularly monitored and managed.
Line Management
- Lead, mentor, and manage the lettings and maintenance teams, ensuring high performance and productivity.
- Conduct regular team meetings, performance reviews, and provide ongoing training and development opportunities.
- Handle recruitment, onboarding, and offboarding of staff members as needed.
Essential Skills / Experience
- Bachelor’s degree or higher in Business Management, Project Management, or other relevant fields.
- At least 2 years’ experience in operations work.
- Previous experience in Lease management
- Excellent organisational and administrative skills.
- Desire to drive operational excellence.
- Line management experience.
- Experience of managing a building, property or facilities beneficial.
- High comfort level with online tools such as MS Office, project management software,
- or similar.
- Strong written and oral communication skills.
- Negotiation and customer service skills.
- Resilient and adaptable with ability to multi-task.
- Solution finder.
The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.
Rewards
- 25 days of annual leave plus bank holidays
- Personal annual training budget following probation.
- Employee assistance programme, including counselling.
- Regular team socials throughout the year.
- Generous sick pay allowance following probation.
- General eye test.
- Well-being day (one day per year).
- Volunteer day (one day per year).
Pre-employment Checks Any employment with Business Launchpad will be subject to the following checks prior to your start date:
- Satisfactory Disclosure and Barring Service (DBS) check.
- Receipt of two satisfactory references.
- Proof of eligibility to work in the UK.
- Safeguarding training (can be trained on the job).
Please submit your CV and cover letter stating why you are interested in this role.
Equal Opportunities Statement We are an equal opportunities employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment regardless of their individual background or circumstances.
All Candidates must submit their CV and Cover letter.
The client requests no contact from agencies or media sales.