The British Psychoanalytic Council (BPC) is looking to appoint an experienced Head of Operations to support the continued growth and development of the organisation that is highly regarded nationally and internationally in the counselling and psychotherapy field.

Reporting directly to the Chief Executive, the post has responsibility for all operational matters, member and registrant support, events, finance, risk management and human resources for the organisation.

We are looking to appoint an experienced, highly organised, individual who can demonstrate

excellent and wide-ranging operational management experience, with strong financial skills preferably in a not-for-profit and/or regulatory/membership body.

The post will work closely with the Chief Executive to support the delivery of the strategic development of the organisation, managing the operational functions. Key responsibilities include;

• advising and supporting the Chief Executive on all operational issues
• managing financial procedures, including budget setting, financial reporting and monitoring of financial risk
• managing our member support services
• managing our accreditation process, working with the regulatory team to support this essential function
• managing all aspects of the office processes and infrastructure
• managing the IT infrastructure, including the membership database and annual registration process
• human resources
• managing risk and ensuring compliance with Companies House and the Charity Commission
• providing the secretariat to the Board of Trustees and to Council
• line managing the Membership Officer, Meeting and Events Officer, Bookkeeper and occasional temporary staff

A salary of £45,000 - £55,000 (depending on experience) is offered, plus 6% employer pension contribution and annual season ticket loan.

The role is full time, 35 hours a week with 28 days annual leave per annum plus bank and other statutory holidays. Occasional hours after normal office hours may be required – time off in lieu is always given. The post is London based but may require occasional travel to events and meetings in the UK

The BPC is a charity that advances the health of the public through the maintenance and regulation of professional standards and clinical practice and advances education in psychoanalytic psychotherapy. In doing so we safeguard the public, promote the highest standards of training and research and work to make psychotherapy accessible to all. We are a Professional Standards Authority accredited voluntary register.

We run a number of events and conferences throughout the year that are aimed at clinicians and academics, publish New Associations (our highly-regarded magazine for psychoanalytic thinking) and promote the profession through a comprehensive policy and public affairs programme that includes meetings with MPs and policy makers.

The BPC opposes any discrimination of any kind. This includes, but is not limited to, any discrimination on the basis of age, race, gender, ethnic origin, religious belief or sexual orientation.

To apply, please send your cv with a covering letter of no more than two sides of A4, demonstrating how you meet the role criteria and person specifiation by 5pm on Monday 9th March 2020.   Applications without a covering letter will not be considered.

1st interviews will be on either 17th or 18th March 2020, successful candidates called to interview must be available on these dates. 

2nd interviews for successful candidates will follow within 2 weeks of the first interview dates.

Job title: Senior Personal Assistant to Director of Operations
Salary: £30,209.35 per annum plus additional responsibility allowance
Location: Chelwood Gate, Haywards Heath
Job type: Permanent
Hours per week: 35
Closing date: 27 January 2020
Interview date: Early March 2020

Please be aware this is a full time, permanent position, working 35 hours per week (7 hours a day) Monday – Friday. 

We are seeking a proactive and dynamic personal assistant with experience of line management to join our Operations team as Senior Personal Assistant, at the National Cat Centre in Chelwood Gate, Haywards Heath.

Cats Protection is the UK’s leading cat welfare charity with a nationwide network of adoption centres, volunteer-led branches and charity shops. During 2018 we helped around 184,000 cats and kittens, an average of 500 per day.

The Operations Department is, quite simply, at the heart of all our cat related activities and is responsible for ensuring that we help as many cats as possible. We are unique, in that we deliver our work through a combination of centres, primarily run by our employees with volunteers support and volunteer-led branches. In fact, the bulk of our cat welfare work is carried out by around 11,000 volunteers across the entire country.

The role of the Operations Directorate is not only to support our employees and volunteers in everything that they do but also to deliver the charity’s strategic objectives and identify opportunities for further growth. The Operations Directorate also encompasses our Customer Experience teams.

As Senior Personal Assistant to the Director of Operations you will be responsible for providing a professional interface between the Directors office and key internal and external stakeholders. You will coordinate the administration of projects that are undertaken within the Operations Directorate and lead on small to medium sized projects as requested. You will organise and deliver events and conferences, liaising with external stakeholders to coordinate the attendance of CP delegates and all finance queries/processes - supporting the Director of Operations with budget setting and reviewing monthly management accounts. The Senior Personal Assistant is responsible for line managing the Operations Administration Support within the directorate.

Our successful candidate will be experienced in providing PA and administration support to senior/board level, including diary planning and travel arrangements; servicing meetings and project management.  You will have supervisory and leadership skills, excellent organisation and communication skills and the ability to deal with a wide range of both internal and external customers. You will be able to keep calm under pressure with great credibility and have excellent working knowledge of MS office and Microsoft Teams.

To apply for this position please click the APPLY ONLINE button. Our application process requires you submit a CV and answer screening questions – including explaining your interest and suitability for the role. Unfortunately we cannot accept applications or CVs that are emailed to us directly.

Please note the recruitment process for this position will include a competency based interview and written exercise.

For further details please download the job description, available after you have clicked APPLY ONLINE:
• JD attached
• Candidate information sheet attached

Alumni & Development is responsible for the University’s relationship with its graduates and fundraising for key University initiatives. As part of the Operations Team, you will have the ability to multi-task efficiently while maintaining a high level of accuracy. The post-holder will act as the first point of contact within the Operations Team for a range of enquiries as well as being responsible for all aspects of financial processing, including the annual Telethon campaign, with additional responsibilities for updating biographical and educational data and data cleansing in The Raiser’s Edge and NetCommunity. The post-holder will also have full responsibility for the administration of departmental prizes, and assist in the administration of undergraduate scholarships and the University of Strathclyde USA Foundation.

With strong IT skills, proven experience in very high volume data entry and using and reporting from relational databases, you will be a self-motivated, flexible, team player with a methodical approach to work tasks, excellent data entry, accuracy, time management and communication skills. Knowledge of the fundraising environment and The Raiser’s Edge would be an advantage.

Interviews are scheduled to take place on 30th and 31st March 2020.

This is an exciting opportunity for an experienced Operations Manager wanting to make a difference for young Londoners in the effective running of one of London’s best respected youth charities. 

The Avenues Youth Project in W10 was established in 1979. Our mission is to support young people who might not otherwise get the opportunity to flourish.

The service currently operates 6 days a week, with much scope to develop new programmes.Our trained youth workers provide stimulating activities including music, sports, radio broadcasting, cooking, design and employment pathways all tailored to the needs and ambitions of our young members. In addition, we run programmes during school holidays through the day and into the evenings.

Avenues offers a vital resource for the local community, providing free opportunities in a safe, attractive environment for young people to develop educationally, socially and personally through an exciting and wide range of sport, creative arts and practical skills. 

Purpose:

The Operations Manager role is varied and offers plenty of scope to make a real difference to the fortunes of this aspirational youth charity. The Operations Manager will assist in many aspects of the day-to-day running of the organisation alongside the Chief Executive.

The role  provides much needed support to the Chief Executive, Staff team and Trustees in the proper and efficient running of the organisation at an exciting time of growth.  The Operations Manager role ensures we keep our members safe, provide outstanding services and raise our profile and safeguard our reputation with all stakeholders. 

It is a critical role in our transition from under-funded youth organisation to a thriving social enterprise helping young people to achieve their dreams.

Key Responsibilities

You will:

• Work to the Chief Executive as part of a small team.  You will work to make your role fit the vision and purpose of the organisation.

Building 20%

• Attend, service and respond to the priorities of the Building Sub Committee;
• Be responsible for a 2nd phase of major renovation in 2020, project managing the building works, ensuring they are delivered on time and within budget to a high standard.
• Assist the Fundraiser in preparing capital fundraising applications and provide reports for monitoring of grants; 
• Manage annual repairs, maintenance and cleaning budgets to ensure the safe running of the building;
• Maintain an up to date calendar of cyclical preventative maintenance tasks and services
• Be responsible for ongoing maintenance to a high standard within budget including reviewing and overseeing existing and new contracts to ensure best value for money;
• Liaise with Licensees (currently Open Age and TBAP) and Avenues staff to ensure we deal with any arising defects in a timely and professional manner;
• Maintain a register of preferred providers of maintenance and repairs services;
• Draw up and maintain an asset register;
• Ensure compliance with all buildings and Health and Safety requirements.
• React to any of the repair/maintenance of the building in a timely manner

Events 15%

• Provide operational support to the Fundraising Committee in the planning and execution of fundraising events, whether organised by our supporters or delivered in house;
• Manage the fundraising events budget
• Minute taking for fundraising committee

Digital and Data 15%

• Lead the transition from analogue data collection to digital record keeping
• Support youth work team in understanding and using data collection tools
• Facilitate improved data gathering and analytics through the research and implementation of an affordable CRM system – in the short-term consolidating Office 365 databases into one single central database of contacts;
• Maintain up to date clear record of grants received – ensuring monitoring deadlines are met
• Ensure our IT equipment is properly maintained and protected.

Management 10%

• Line manage five members of staff and contractors;
• Convene and chair a fortnightly management team meeting;
• Be responsible for issuing employment contracts;
• Leading role in HR issues ensuring good practice and compliance;
• Be responsible for staff wellbeing, team building and internal information sharing;
• Manage the training, volunteers, management committee and staff welfare budgets

Volunteers 10%

• Recruit and manage expert volunteers for key roles;
• Carry out inductions and ensure relevant checks are carried out and training provided.
• Relationship management with supporters of Avenues – including introductions, inductions & tours.

Admin 10%

• Screen emails, take phone calls and respond to enquiries where appropriate;
• Maintain an efficient and tidy office reviewing and updating hard copy and electronic filing systems;
• Help establish new systems and templates that will save time in answering regular queries;
• Schedule diaries including shared calendars, bookings, holiday cover and trades/building improvements;
• Analyse and integrate Views and our use of it as an organisation;
• Manage annual stationary budget.

Communications 5%

• Manage a Comms Officer (not yet appointed) overseeing the distribution of high-quality information to supporters via a regular e-newsletter and other social media;
• Oversee the implementation of an exciting new rebrand (close to completion) of the Avenues in 2020 across multiple channels (digital, printed and building signage/design)
• Ensure the values of Avenues are practised by all staff, contractors and volunteers at all times;
• Circulate a monthly internal newsletter/bulletin to staff promoting AYP values, highlighting team successes across different parts of the organisation, recognising our good practice, rewarding success and fostering good-will;
• Assist the Chief Executive and board of Trustees in ensuring we comply with latest data protection regulations;
• Ensure highspeed wireless broadband and secure IT and network access for staff and users throughout the building;
• Manage PR and social media budget.

Lettings 5%

• Following the refurbishment programme maximise letting of newly available spaces in the building (commercial kitchen, recording studios, dance studio);
• Manage a bookings calendar and arrangements for taking deposits;
• With the Chief Executive draw up a hire agreement for all occasional hires;
• Liaise with existing Licensees ensuring timely payment of rent, rent reviews, schedule of condition, risk assessment etc.
• Ensure all fire and emergency procedures are in place, understood and adhered to by all staff and regular users;
• Ensure we are adequately covered for building and public liability insurance and that we comply with the terms of the contract and current legislation at all times;
• Ensure we foster good relations with our neighbours.

Donations 5%

• Retain a register of donors and tailor regular communications with them.
• Maintain landing pages of the fundraising sites like Virgin Money Giving
• With the Chief Executive execute targeted plan for identifying and cultivating donors and corporate sponsors

• Relationship management with donors (both corporate and personal)

Other

• The job is not limited to the above duties, as the organisation grows and at different times of the year the priorities may shift leading to additional reasonable responsibilities as the role requires.
• Writing/editing policies – ensuring we are compliant and up-to-date with current legislation.

Person Specification

You are educated to at least a second-class degree level or have similar relevant experience;

You have a proven track record of successfully completing complex tasks to a high standard; 

You have experience as a line manager;

You are an energetic, self-motivated individual, good at working with and motivating others;

You are organised and work methodically, but are comfortable working under pressure and unflappable in the face of unforeseen priorities.

You are as happy to be delegated tasks as you are to make this job your own;

You are a multi-tasker, possibly worked in production and a busy office environment;

You have proven success in management and ready for a senior role.

You are computer and systems literate to a high level,

You are personable, patient and proactive

You can be relied upon to foster good relations with stakeholders.

You are required to make your role fit the vision and purpose of the organisation.

Please send your CV and attach a detailed cover letter to apply

Background to the role:  

Suzy Lamplugh Trust is the UK’s pioneering personal safety charity and leading stalking authority, established in 1986 following the disappearance of 25-year-old Suzy Lamplugh whilst at work. We work towards creating a society in which people are safer - and feel safer - from the prevalence of stalking, harassment, aggression and violence, achieved through supporting people; education; and campaigning.

Our stalking helpline advice and advocacy service offers support and advice to thousands of victims of stalking every year.  Caseworkers advocate on victims’ behalf with police, social services and other statutory or victim support agencies.  The Mayor’s Office for Policing and Crime (MOPAC) has awarded funding to Suzy Lamplugh Trust and partner agencies to continue the proof of concept Multi-Agency Stalking Intervention Programme (MASIP) in London.  This is an intervention programme for stalking perpetrators, in an interdisciplinary setting involving partners from the health and criminal justice services as well as the voluntary sector. We have also secured funding from MOPAC to develop a trauma-led approach to advocacy as part of the London Stalking Support service.

The post will be primarily based at the Suzy Lamplugh Trust office in Vauxhall, but regular travel to other locations across London, including the Stalking Threat Assessment Centre (STAC), will be required. Travel to other locations in the UK may also be required occasionally.

We are looking for an ambitious, dynamic leader to lead this team and ensure that its work has maximum impact and is embedded into the core output of the charity.

Overall purpose of role:

• To work closely with the CEO and Head of Policy to ensure robust management of operational activity across the Trust, with specific focus on the National Stalking Helpline, advocacy service, Stalking Threat Assessment Centre, and London Stalking Support Service.
• To support the CEO in external representation of the organisation.
• To ensure the safe and effective delivery and development of the Trust’s provision for victims of stalking.
• To promote the work of Suzy Lamplugh Trust including the National Stalking Helpline and advocacy services, strengthening our voice as an authority on stalking and personal safety - both at work and in everyday life.
• To be a key part of the Trust’s leadership team, deputising for the Chief Executive as required.

To apply, please submit your CV and covering letter.   Note: applications without a covering letter will not be considered.

If you do not receive a response within 3 weeks of the closing date, please assume that on this occasion your application has not been successful.

Job Description:

Service delivery and development

• Provide strategic support, leadership, safeguarding and oversight to all areas of service delivery, including the work of the National Stalking Helpline, stalking advocacy services and London branch of the MASIP programme.
• Work with the commercial and finance teams to develop financially sustainable new projects, ensuring that timely information is provided to support the design and development of funding bids and any reports to funders on activities delivered.
• Proactively develop relationships with other agencies which enable effective collaborations and two-way signposting/referral to ensure beneficiaries get the best advice and support available.
• Perform the role of safeguarding lead for the Trust, ensuring staff have appropriate training and ensuring compliance with safeguarding policies.
• Support frontline staff and volunteers in dealing with complicated or sensitive enquiries.
• Ensure quality assurance of the operational services of the Trust.
• Support in the delivery and development of stalking training and consultancy packages, including briefings to other services.

Policy and research

• Support Head of Policy and Chief Executive on the co-ordination of responses to policy consultations, development of research, representing Suzy Lamplugh Trust at external meetings with funders, stakeholders, influencers and decision-makers. 
• Ensure that the Chief Executive and other Suzy Lamplugh Trust colleagues are appropriately briefed to represent the organisation’s position on a range of practice related policy issues.
• Identify opportunities for new partnerships, services, and influencing opportunities that will strengthen the Trust’s voice and expand its reach.

Management and leadership

• Lead a team of staff and volunteers
• Identify and address skills gaps or development needs of staff, particularly in respect of new product development
• Manage relevant departmental budgets
• Represent the Operations department on the leadership team

• Deputise for the Chief Executive, internally and externally, as required, including with the media
• Manage projects and budgets for the Operations team and restricted projects within the department remit, ensuring all service responsibilities and project deliverables are met within approved budget.
• Engage with Trustees via sub committees

Person specification:

(‘s’ denotes shortlisting criteria which must be addressed in covering letter)

Skills and abilities

• Ability to represent the Trust externally and deputise for the Chief Executive as required

• Significant experience, at least 4 years, offering strategic and operational direction to front line VAWG services (s)

• Demonstrable ability to synthesise large amounts of complex information into accurate, persuasive arguments
• Proven analytical and problem-solving skills
• Excellent oral and written communication
• Convincing influencing and negotiation skills with people at all levels (s)
• Understanding of the policy contexts in which Suzy Lamplugh Trust operates
• Leadership skills: the ability to inspire a team to strive to meet challenging goals 
• Management skills: proven ability to coach and support others while delivering testing personal objectives, interpreting corporate targets into clearly communicated work plans
• Collaboration and teamwork: proven ability to work collegiately with other senior leaders, represent the Trust externally 
• Ability to lead effective and engaging meetings
• Ability to design, develop and deliver projects and robust project management skills in order to direct projects (s)
• Understanding of the financial constraints of working in a small charity, and funding mechanisms within the sector, with proven ability to manage budgets (s)

Experience

• Representing an organisation to senior external stakeholders, including government and the media (s)
• Providing briefings to senior leaders to represent the organisation on key issues
• Experience of delivering training courses and/or presenting material at conferences
• Developing and managing services to people in challenging circumstances (s)
• Crisis and change management, maintaining high quality of delivery of new and existing services in changing environments (s)
• Designing and contributing to successful funding proposals or bids and reporting back to funders (s)
• Line management including setting targets and appraising individuals’ performance
• At least 4 years’ experience in senior management positions, operating at a strategic level and contributing to strategy development and delivery (s)

Personal attributes

• Committed to the aims and values of Suzy Lamplugh Trust: we expect all staff to uphold and reflect the ethos of Suzy Lamplugh Trust in all their work

• Ambitious: with responsibility for growing the organisation’s work in a number of key areas, you will be motivated to enable the Trust to compete as a significant voice within the sector
• Authoritative: you will be expected to deputise externally for the Chief Executive as required
• Results-driven: the Head of Operations will provide strategic direction to the team
• Approachable: as a senior representative of the organisation, you will need to be able to communicate effectively with a range of key stakeholders to get them on board
• Adaptable: you will need to be willing to take on tasks beyond the immediate scope of their job description from time to time including travel and occasional overnight stays
• Visionary: as part of the leadership team, your ideas will help to shape the organisation’s strategic plan 
• Resilient: able to operate within tight deadlines, in a changing environment

We’re looking for a dynamic person to join our team who wants to make a difference and is passionate about health and care services.

The purpose of the role is to provide operational management for an effective, inclusive and high quality local Healthwatch. To facilitate our ability to improve health and social care services and challenge where necessary, underpinned by robust intelligence gathering arrangements. And to ensure that the work of Healthwatch Wakefield conforms to all required principles, objectives and statutory obligations, and meets all contractual requirements between Healthwatch Wakefield and Wakefield Council.

If you would like to discuss the role please get in touch.

Contract Type: Permanent

Hours: Full time, 35 hours a week

Closing Date: 23:59 on Sunday 1st March

This is an exciting time to join the team in the East of England as our aim is to become the very best organisation within the sector.

As Operations Manager, you will lead a team of executives who engage directly with our young people, partners and volunteer colleagues.  You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the East of England. You will effectively manage those areas of operations assigned to you and support and develop our operations executives to do their best work.  

You will collaborate with a wide range of stakeholders and ensure that our delivery commitments are achieved in our effort to reach more young people through high-quality provision that delivers positive outcomes.

You will be responsible for the accurate planning, delivery, phasing and resourcing or our regional activity. You will effectively manage assigned budgets and support contract delivery as well as supporting fundraising colleagues with various reports, visits and events.

We are particularly interested in applicants with experience of supporting young entrepreneurs and business start-ups, education. We are also like to hear from applicants who have an interest in partnership innovation. 

For more information, please look at the job description.

About The Prince’s Trust

We are a youth charity whose mission is to help young people transform their lives by developing the confidence and skills, to live, learn and earn. This year we will support more than 70,000 young people through a range of proven programmes, with three in four achieving a positive outcome!

We have a bold ambition to extend the reach and impact of our work and help one million more young people transform their lives over the next ten years.  Our job is to inspire them, support them and release their potential, so that they can thrive and society can prosper.  We will focus on innovation, to ensure we adapt and remain relevant in a rapidly changing world.  We owe it to ourselves and the young people we serve, to do the best work of our lives and to help give them an increasing stake in our economy and society. They are the key to a positive and prosperous future for all of us.

Indicative salary range for this role is £26,800.00 to £31,290.00 

The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.

We are committed to equality and believe in building a diverse organisation that is representative of and responsive to the needs of our young people and stakeholders.

A NOTE FOR RECRUITMENT AGENCIES:

We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!

Req ID: 287 

The Youth Endowment Fund is a bold new attempt to put early intervention at the heart of efforts to tackle youth offending.

Over the last few years, evidence suggests that growing numbers of children and young people have been affected by violent crime. More children have been found carrying knives and a growing number have been recorded as victims. We believe that each individual child is an important member of our community and society has a duty to protect them.

The Youth Endowment Fund is a charity with a £200m endowment and a mission that matters. Founded by youth charity Impetus and its partners the Early Intervention Foundation and the Social Investment Business, we exist to prevent children and young people from getting caught up in violent crime. Many organisations have this calling. Our unique role is to identify what works best and to spread the good news. The Operations Lead has a critical role in ensuring we succeed at this role.

Key responsibilities

All of your responsibilities boil down to this. Working with others especially the Executive Director of YEF, the COO for Impetus and the FDs at the Early Intervention Foundation and the Social Investment Business, you ensure that we:

• Hire, develop and inspire the very best people. You will work with partners to ensure that we hire the best possible staff, provide necessary and effective training, build and maintain a clear and inspiring culture and set of values, gain a clear understanding and strong focus on staff well-being, manage and develop staff effectively and address poor performance when required.
• Provide staff with the tools they need to perform. You will work with partners to ensure that we have the tools we need to deliver including management information, databases, systems and processes, office facilities and more as you see fit.
• Use our resources wisely. You will work with partners to ensure that there is effective financial reporting and controls in place and an effective budgeting process.
• Build our partnership that is more than the sum of its parts: In nearly all of the above you will work with operational staff in each of our partners: Impetus, the Early Intervention Foundation and the Social Investment Business. You will ensure that the partnership operates effectively so that all of the above can be achieved and that we can deliver our goals.

Person specification

• You are brilliant at improving and organising things: You like finding ways to make things operate better for everyone. You enjoy bringing order to what is going on. You are good at getting your head around how a process works and improving it. You are excellent at designing and putting in place effective systems and processes.
• You have significant experience of getting things done: You have a track record to getting things done. In previous jobs, you have held significant responsibility for ensuring challenging projects are delivered on time. You are very reliable. You take pride in making things happen.
• You win people over. People tend to warm to you and respect you. You have built good relationships with very senior people and with very junior people. You are particularly good at working with people in other organisations. You work very well in a team. You are not motivated by being the individual winner. You want the team as a whole to succeed. You don’t care who gets the credit as long as things get done.
• You are interested and experienced in both staff development and financial planning: You are equally at home thinking about the processes and approach we need to recruit and develop great staff as you are thinking about how we control our expenditure and report our finances. You do not need to be a trained accountant, but you are comfortable understanding a budget. You can easily use excel to keep track of expenditure and to project future expenditure.
• You learn fast but remain humble. You are quick at getting your head around things. It wouldn't faze you to have responsibility for organising things that are new to you as long as you have an expert to ask advice from. You like learning and developing. You know how much you don't know as well as what you do.
• You are good at working with partners. You have experience of working with partner organisations and making sure that the partnership is more than the sum of its parts.
• You don't want your days to pass without making a difference. You want to play a significant part in a charity that is making a difference. You like the idea of doing a job that makes young people safer.
• You have experience working with young people. You have experience working directly with or managing staff who work directly with young people, preferably having worked for a youth charity. Ideally you also have experience of working with charities or a variety of different sizes.
• You are a good strategic thinker. People say that you are good at seeing the big picture as well as the detail. You have experience of wrestling into place a strategy for a project or organisation. You are able to see things from different points of view.

Technical Operations Co-ordinator
Salary: £30,155 gross per annum
Location: London, UK
Level: Technical
Deadline: 01/03/2020 23:59
Hours: 35
Benefits: UK Benefits
Job Type: Fixed Term

Malaria Consortium is recruiting for a Technical Operations Co-ordinator for maternity cover, to join our team in London, UK.

The post holder plays a key role supporting the internal co-ordination and operations of a large team, whose responsibilities are central to the delivery of the organisation’s strategy and targets.

The post holder is responsible for creating an environment that contributes to high performance of the technical team based in the UK office, and facilitates support to the global technical team.

These responsibilities cover internal technical assistance and quality assurance, external engagement with academia, key actors and donors in global health such as WHO and DFID, and partner organisations.

The successful candidate will have:

- A bachelor’s degree in a related field such as business, international development, public health, or equivalent experience
- INGO experience; knowledge of development issues in Africa and Asia
- Team co-ordination and administration experience
- Project management and reporting experience
- Operations knowledge and experience, particularly supporting the use of policies and processes
- Experience and an understanding of working in a diverse environment and across cultures, especially Asia and Africa

We need to keep beneficiaries safe, so our selection process reflects our commitment to safeguarding. Please find our Code of Conduct, Safeguarding Policy and Privacy Notice on our website.

To apply for the role of Technical Operations Co-ordinator, please apply via the button shown.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Technical Operations Officer, Project Co-ordinator, Operations Co-ordinator, PMO Co-ordinator, Project Manager, or Quality Assurance Co-ordinator.

Head of IT Operations and Support
London, EC2
£40,574 - £47,336 per annum

Are you a highly motivated, friendly and enthusiastic person with a genuine interest in computers and people?

We are looking for a Head of IT Operations & Support who can work collaboratively with colleagues across teams to plan our IT support needs so they are aligned with our business requirements and delivered within budget. The scope of the role will include acquiring resources and co-ordinating the efforts of team members and third-party contractors or consultants to deliver planned day-to-day support and development projects.

Based in London and reporting to the Deputy Director of IT, you will be expected to be highly proficient in IT service management techniques and have a strong technical background.

You will have a high level of communication skills and be able to adapt your approach to deal with multiple contractors, internal stakeholders and third party organisations, demonstrating a calm but assertive disposition under pressure.

Attention to detail and previous experience of providing end-to-end support solutions in complex environments and managing multiple priorities is essential.

To apply for this role, you will have to complete an online application and specify how you meet the person specification criteria, as outlined in the job description. To do this, we suggest that you download the job description prior to starting your application (this can be found at the start of the application process).

Currently, the application process works best on desktop / laptop devices.

The closing date for applications is on Wednesday 4th March at 23:59.

We expect interviews to be held in London on Tuesday 17th March 2020.

A disclosure check will be sought in relation to the successful applicant for this post. This will be shared with Human Resources and may also be shared with the Safeguarding Manager and the relevant management team. All applicants must also complete a self-disclosure form.

We strive to provide an accessible recruitment process. If a disability or long-term condition makes it difficult for you to complete our application form, please contact us to discuss alternative formats. If you require reasonable adjustments for taking part in the interview, please indicate this in response to the corresponding question in the application form. Additional information about the support we offer is on our jobs page.

We are a Disability Confident Employer and committed to offering interviews to candidates who request to be considered under the disability confident scheme and meet the minimum requirements of the person specification.

The National Deaf Children’s Society is committed to safeguarding the welfare of children and young adults and expects staff and volunteers to share that commitment.

We are also committed to promoting work-life balance amongst our staff.

To apply for the role of Head of IT Operations and Support, please apply via the button shown. 

This job is being posted by Webrecruit on behalf of National Deaf Children's Society. The services advertised by Webrecruit are those of an Employment Agency.

Other organisations may call this role Head of IT, Head of Technical Support, Head of IT Support, IT Operations Manager, Senior IT Support Manager, or Senior IT Engineer. 

Women’s Aid is the national charity working to end domestic abuse against women and children. Over the past 44 years, Women’s Aid has been at the forefront of shaping and coordinating responses to domestic violence and abuse through practice, research and policy. We empower survivors by keeping their voices at the heart of our work, working with and for women and children by listening to them and responding to their needs.

We are a federation of over 180 organisations who provide just under 300 local lifesaving services to women and children across the country. We provide expert training, qualifications and consultancy to a range of agencies and professionals working with survivors or commissioning domestic abuse services, and award a National Quality Mark for services which meet our quality standards. We hold the largest national data set on domestic abuse, and use research and evidence to inform all of our work. Our campaigns achieve change in policy, practice and awareness, encouraging healthy relationships and helping to build a future where domestic abuse is no longer tolerated.

This maternity cover will provide strategic leadership on finance issues for Women’s Aid, as well as hands on finance teamwork and support, plus support for the HR and Operations team. This is an exciting opportunity to support the deployment of new systems to make our processes more efficient and accurate; develop new improved approaches and provide guidance to the Executive Team and Board. Your ability to provide empathetic support and leadership, and to negotiate with diplomacy, will be allied to your excellent financial skills and experience in a charity of a similar size.

The Scottish SPCA was set up way back in December 1839. Much of the work we do today is different from our early years, but our core mission has never changed – to build a better world for all animals by encouraging kindness and empathy towards them.

As Scotland’s animal welfare charity, we’ve been on-hand to protect animals and prevent cruelty for 180 years. Over almost two centuries, we’ve grown to become a national charity which celebrates the strength of the human-animal bond and enriches the lives of animals and people. Our ambitions and values underpin our essential work:

• to champion animal welfare and encourage respect and kindness for animals across all our communities
• to educate people of all ages about the welfare of animals in our mission
• to eradicate animal cruelty and create a better future for all of us
• to promote the importance of the human/animal bond, and the myriad medical, social and psychological advantages gained from animal companionship
• to bring those who abuse animals to justice
• to care for, rescue, rehabilitate, release and rehome

We are Scotland’s animal champions!

As we move forward with the next phase of our Strategic Plan closely aligned to the Scottish National Performance Framework, we have an exciting Senior Leadership opportunity for a Head of Field Operations to lead and support our 9 animal rescue and rehoming centres, 1 temporary refuge centre and our renowned National Wildlife Centre.

The Society has approximately 400 employees and a budget of circa £16m; our Field Operations has a headcount circa 150 employees and a budget of circa £5.3m.

As a key member of the Senior Leadership Team (SLT), you will have responsibility for planning, developing and implementing the field operations strategy across a multi-site organisation. With excellent communication and influencing skills, you will lead and inspire a team of employees, supporters and volunteers ensuring that high engagement and wellbeing, good practice in recruitment and selection, and promotion of individuals’ learning and development plans are at the forefront of your approach.

You will bring exceptional technical and business acumen and apply data analytics to inform your decision-making and shape strategic direction.

For further information relating to this position and to apply, please click on the 'Apply on website' button above.

CVs and covering letters will not be accepted.

Please note that applicants who do not meet the above criteria or provide the required information will not be considered.

The closing date for applications is Friday 21 February 2020. First interviews will be held during week commencing 2 March 2020. Applicants invited for interview will be informed by phone or email. If you have not received a response from us by Friday 28 February 2020, your application has unfortunately been unsuccessful on this occasion.

The Scottish Society for Prevention of Cruelty to Animals is an equal opportunities employer and an Investor in People.

Scottish Charity No SC 006467

Post Title: Director of Operations

Role Status: Full time (35 hours), Permanent.

Organisational Base: Office Based

Reporting To: Chief Executive Officer

Salary: £58,000 to £66,000 + £6,000 Car Allowance and Benefits package

The organisation

As the charitable arm of the English Football League (EFL), the EFL Trust was established in 2008 to oversee the remarkable and diverse work of their Football Club Community Organisations (CCOs). Our core purpose remains to support the CCOs to help us achieve our vision of stronger more active communities. This is best achieved when the power of both the Football Club and the CCO are brought together. We also continue to work with a significant number of key partners whose ambitions we share, such as DWP, DCMS, MHCLG, Department for Education, NCS, Sport England and the NHS. We are confident about the pivotal role we can play in helping them to meet our shared objectives.  In the past year we have invested over £18 million in our network, more than ever before. We remain committed to providing a world class service to our network of partners to help them maximise and quantify their impact.  We will continue to embed a culture within the EFL Trust where improvement is a habit and our people are encouraged to challenge and innovate.

The role of Director of Operations

This exciting new role has a principal focus on developing business services, processes and technology which will support the development of EFL Trust and its network. The Director of Operations will also support the CEO with the overall executive leadership and growth of the organisation, articulating and upholding the ethos and expectations of the EFL Trust. The Director of Operations will manage collaboration between the EFL Trusts’ Business Services Department and the remote Business Development Team, effectively communicating priorities and delivering efficiencies across all business operations that ensure excellent value for money.  The role will foster a positive, values driven culture, ensuring staff at all levels across the organisation are inspired and encouraged to succeed and prosper. There will be a requirement for national travel, which can entail overnight stays away from home and often work outside normal office hours.

The individual

This is an exceptional opportunity for an individual with excellent business acumen and experience, to assist the CEO in providing ambitious strategic direction across the EFL Trust. You will be an exceptional leader that is resilient and flexible, with the ability to challenge in a positive way. Significant experience in a senior business operations position within a regulated environment and knowledge of incorporating robust performance management frameworks ensuring accountability and the integrity of the quality of projects aligned to contract compliance is essential.

We are keen to hear from people whose skillset includes, a flexible, resilient and adaptable attitude towards work, with the ability to be creative and innovative and demonstrate their determination to continually motivate and inspire. We would particularly like to hear from those with a successful record of contract delivery and compliance, using quality assurance systems, including service user participation to improve overall services.

For the candidate information pack and application form please follow the links for EFL Trust and EFL job sites

Benefits Package:

• Generous Company Pension Scheme, with an EFL Trust contribution of 10% of basic salary.

• Cash Health Plan

• Opt-in private healthcare 

• 23 days holiday (plus 8 bank holidays), rising to 25 days after 5 years.  Holiday year commences 1st January. (Holiday purchase scheme in operation).

• Generous car allowance

Closing Date: 12 noon Friday 21st February 2020.

Interview Date(s): Stage 1, 4th or 5th March 2020

Stage 2, 26th March 2020 

Candidates must be available for interview on the dates indicated.

Interviews will be held at EFL House, 10 – 12 West Cliff, Preston PR1 8HU

Job Title: Operations Manager

Position Type:Paid/Full time

Reports to:CEO

Based at:School Food Matters, The Bridge, 7b Parkshot, London, TW9 2RD

Working Hours: 5 days per week, 9am-5pm

Salary:£33,859 pa

Contract:                           12 month fixed term contract with potential to extend

Background to School Food Matters

School Food Matters (SFM) is on a mission to ensure that every child enjoys fresh sustainable food at school and understands where their food comes from.  To achieve this, we campaign to improve school meals and devise, develop and deliver food education programmes.  We work closely with schools to improve food culture and environment so that children are given the best possible chance to live happy and healthy lives.

Job Purpose

• To ensure the smooth-running of School Food Matters at a time of growth
• To coordinate the delivery of multiple projects across the charity with efficient use of staff and resources
• To ensure that the charity is compliant with all relevant legislation and regulations
• To ensure that operations are efficient and our team feels well supported

Key Tasks include

• Ensure the smooth running of the office, overseeing the set up and maintenance of office systems
• Create and maintain an accurate asset register
• Purchase and update IT equipment and project-specific items as required
• Review IT systems to ensure they are fit for purpose
• Implement and regularly review cyber security procedures of the charity
• Regularly review and ensure compliance with data protection policies including GDPR
• Regularly review and update SFM’s risk register
• Administer SFM recruitment processes including DBS checking
• Ensure all HR administration is complete, up to date and compliant with regulations and SFM’s policies
• Recruit and manage volunteers across projects and non-project work, supported by SFM senior management
• Coordinate scheduling of projects, campaigns and staff
• Liaise with trustees on quarterly meetings and governance 
• Work with the Finance Manager to ensure all policies are up to date and new policies are written as required
• Assist with administration and coordination of any events held by SFM
• Arrange transport and venue hire for projects
• Liaise with staff to ensure that our charity database is fully up to date
• The Operations Manager will also undertake any other tasks relevant to the affairs of SFM that may arise from time to time.  Therefore being flexible and approaching the job with an open and positive mindset is essential!

Person Specification

Essential

• Experience of setting up new office systems and processes to improve effectiveness
• Experience of providing clear direction, supervision and support to staff
• Effective interpersonal skills; can demonstrate emotional intelligence and empathy with others
• Strong planning skills including attention to detail, critical thinking, multi-tasking, prioritising and problem solving
• Confident and competent IT skills across the Office suite of programmes
• Ability to work independently to agreed deadlines
• Experience of working in a small charity environment

Desirable

• A good understanding of policies and best practice relating to running a small office and recruitment and how to practically apply those skills
• Excellent oral and written communication skills, and the ability to present complex information
• electronically and in-person
• An interest and enthusiasm for the charity’s mission
• Ability to add value to the SFM’s culture and ethos