Operations jobs in burnt oak, greater london

Background to the role

 In April 2024 we launched an ambitious five-year strategy. At the same time, in acknowledgement of the fact that if we are to deliver for older people we need to change as an organisation, we began a process of internal transformation.

Across the organisation trustees, staff and volunteers are working hard together to lead Age UK East London to become more professional, more collaborative and more sustainable. We are proud of the progress we have made; 95% of staff say they would recommend us as a place to work.

This new role, along with a new Operations Coordinator role, has been created to help us make faster progress towards achieving these transformational goals. We’re looking for someone who is highly resourceful, self-motivated and curious and who can model our values (accountable, kind, flexible, inclusive and collaborative) in the way they work.

Job description

Job Purpose

By providing high quality governance and administrative support you will play a critical role in ensuring the smooth operation of our organisation. By supporting our Trustees and SMT you will improve our internal accountability and reduce the administrative burden on our senior team; freeing them to focus on organisational development, on building external relationships and pursuing opportunities which align with our strategy.

Key Tasks

 Overseeing our Governance & Administration:

• You will organise and service the Trustee Board and Board Committee meetings, including agendas, minute-taking, follow-ups on actions, ensuring compliance with governing documents and charity law.
• Be the key contact for trustees, including overseeing their recruitment, induction and training.
• Better connect our governance and management processes through improving alignment of our Trustee and management reporting cycles and coordinating meetings and the delivery of Exec reports.
• Act as company secretary and ensure the Company House and Charity Commission websites are kept up to date.

Supporting our Executive team:

• Manage the CEO's diary, coordinate and prepare for SMT meetings, and monthly whole team meetings, maintain action logs, and provide proactive support in work planning.
• Lead on liaison with, and reports to, Age UK national. This will include coordinating visits and the collection of data.
• Develop and oversee our internal knowledge sharing systems
• Ensure our intranet is up to date and our new SharePoint file structure is maintained.

 General

• To meet regularly with line manager for support, supervision and appraisal.
• To attend team and staff meetings, (and other meetings) as required.
• To undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of Age UK East London.
• To undertake all training required to fulfil the role.
• To carry out the duties of the post in accordance with Age UK’s East London’s policies and procedures including EDI, Health & Safety, Confidentiality, Complaints, GDPR, Safeguarding Vulnerable Adults and Children.

 Functional Links

• The role reports to the CE
• Close working relationship is required with the other members of SMT, the Chair of trustees and other members of the board.

Person Specification

Research shows that while middle class white men tend to apply for job when they meet around 60% of the criteria, women, people from the global majority, and people from other marginalised groups that encounter systematic discrimination tend to apply only when they meet all criteria. So, if you think you have what it takes, but don’t meet every single aspect of the job description, please still apply!

Experience

Essential

• Experience providing high-level administrative support to a senior team or a senior leader.
• Experience of minute taking Experience maintaining internal systems such as SharePoint, document storage, or intranet platforms.

Desirable

• Voluntary sector experience.
• Working with a trustee board.
• Experience acting as Company Secretary or supporting governance compliance.
• Experience of recruiting at board level.

Knowledge & Understanding

Essential

• Understanding of confidentiality and data protection principles.
• Understanding of EDI and a commitment to working in an anti-racist and non-discriminatory way.
• Knowledge of the structure and roles within a charity, including the role of trustees.

Desirable

• Of charity governance, and business planning processes and accountabilities.
• Knowledge of Company secretary role and responsibilities via training or experience

Skills/Attributes

Essential

• High level IT skills in Microsoft Office .Good understanding of the capabilities and potential of 365
• Organisational Skills: Ability to manage calendars, meetings and documents efficiently
• Verbal & Written Communication: Must be able to communicate clearly, professionally and tactfully with internal and external stakeholders.
• Time Management: Ability to prioritise tasks and manage multiple deadlines.
• Attention to Detail: Must be able to ensure accuracy in communication, scheduling, and documentation and take accurate minutes.
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered.
• Commitment to learning and development and reflective practise.

Desirable

• Advanced AI skills

Additional Requirements

• Ideally, we would like the post holder to attend our evening trustee meetings (four a quarter, two online and two in person). This time will be available to be taken back in lieu. However, for the right candidate we can be flexible about this requirement.
• As Age UK East London works with children and vulnerable adults the post holder will be required to have a satisfactory enhanced DBS certificate. A criminal record will not necessarily, but may be, a bar to obtaining a position with the organisation.

Additional Information

• This job description is not intended to be exhaustive, but rather to clearly define the fundamental purpose, responsibilities and deliverables for the role.
• In addition to the contents of this role description, employees are expected to undertake any and all other reasonable and related tasks allocated by line management.
• Should you be successful in this role this job description will not form part of your terms and conditions

This is an exciting opportunity to play a central role in delivering our mission by selecting and distributing brand-new, publisher-donated books to over 190 libraries and NGO partners around the world. These books open opportunities for millions of people to read, learn, and shape a more equal future.

As Partnerships Manager, you’ll be responsible for managing and growing our global network of partners. This includes:

· Selecting appropriate books to meet partners’ needs

· Coordinating book selections with our Operations Team

· Preparing accurate documentation to support timely shipments

· Managing partner enquiries and communications

· Building and sustaining strong, collaborative relationships across our network

You’ll also support the onboarding of new partners and help share insights into the impact of our work, both within the Programmes and Partnerships Team and across the organisation.

We’re looking for someone with:

· Knowledge or experience in international education or development

· Experience with books or book distribution (highly desirable)

· A proactive, detail-oriented, and highly organised approach

· Strong written and verbal communication skills

· Excellent administrative skills and a collaborative mindset

· Experience with databases or CRM systems (highly desirable)

· A willingness to undertake occasional international travel

If you have experience managing stakeholder relationships, thrive in a mission-driven environment, and are passionate about creating access to books and education, we’d love to hear from you.

Head of Finance
Salary: £57,000
Contract: 2 year fixed term contract
Location: Hybrid working – two days per week in a London office
Office location: Central London – close to Aldgate, Liverpool Street and Fenchurch Street stations

A globally focused civil society network is seeking a strategic and values-led Head of Finance to join its leadership team at a pivotal moment in its growth. This international partnership organisation brings together over 1,400 organisations across more than 100 countries to tackle a critical global challenge affecting millions of girls.

This is an exciting opportunity to lead the finance function of a mission-driven organisation making tangible impact around the world. You’ll work closely with the Director of Operations and Finance to drive financial strategy, oversee compliance and regulatory frameworks, and ensure the organisation is equipped with the tools and insight it needs to thrive.

You will lead a small, skilled team and help embed best practice across multi-currency finance operations, supporting staff globally and enabling high-quality grant management.

Key responsibilities include:

• Strategic leadership: Provide long-term financial planning and risk management to underpin organisational growth and sustainability.
• Operational delivery: Lead on financial reporting, budgeting, statutory accounts and audit, ensuring systems and processes are efficient and compliant with UK and international requirements.
• Grant finance: Partner with fundraising colleagues to prepare and monitor grant budgets, maximise cost recovery and ensure timely and accurate donor reporting.
• Regulatory oversight: Oversee filings with UK regulators (Charity Commission, Companies House, HMRC), and maintain compliance frameworks for international operations.
• Team leadership: Manage and mentor a high-performing finance team and build financial capability across the organisation.

Person specification:

• Qualified accountant (ACA, ACCA, CIMA or CCAB equivalent).
• Strong knowledge of UK charity SORP, grant compliance and multi-currency budgeting and forecasting.
• Excellent communicator, confident in presenting financial information to non-finance audiences, senior leadership and donors.
• Hands-on approach to finance systems and controls; experience with packages such as QuickBooks, SAP Concur, Sun or Sage is a plus.
• Collaborative and values-led, with a deep commitment to social justice and global equity.

How to apply:
The organisation is working exclusively with Allen Lane to recruit this role. To arrange a confidential conversation, please contact Iain Slinn at Allen Lane.

Job Description
The Jewish Museum London has undergone substantial positive change over the past two years, moving out of our Camden site and moving to a ‘Museum without Walls’ model. With new leadership installed at both lay and staff levels and a consultation process underway for the development of a five and fifteen-year strategy the Museum is looking for a new member of the team to assist in running the day-to-day administration of the organisation.

Our museum is made up of passionate and expert staff and a collection of over 40,000 objects which are both accredited and designated with Outstanding status by Arts Council England. Our learning programmes hold multiple awards, and our visitor feedback is consistently very high, however, we have much bigger ambitions than our current success. The Museum is looking to expand, in space, in profile and in audience reach. We are looking for someone passionate about our potential to assist the wider team as we move forward to the next phase of the Jewish Museum London.

Reporting to the Senior Leadership Team the appointed candidate will have the organisational and administrative skills to ensure the Museum can effectively run its programmes and help grow the organisation.

Main Duties & Responsibilities
The main role of the Executive Assistant will be to administrate the activities of the Museum. Organizing key meetings on behalf of the Senior Leadership Team (this will include Finance, Ops, Collections and Learning) will be a key part of the role. Excellent communication skills are required as this role will involve liaising with a wide range of
internal and external stakeholders. You will assist with social media and general comms as the Museum’s digital presence continues to develop.
From time to time, you may be asked to provide research and presentations for meetings. In consultation with the Finance Director and Head of Operations, you will be responsible for the smooth running of the day-to-day logistics of Museum activities.

Executive Director, DIVA Charitable Trust

About DIVA 

DIVA Charitable Trust is committed to elevating, celebrating, and supporting LGBTQIA+ women and non-binary people everywhere. Our goal is to be a stage for talent, a mirror that reflects our community in all its diversity, and a megaphone, amplifying our movement in its work to create a fairer, more just world for all LGBTQIA+ people. Through this work, we believe we can contribute to shaping a world that is better for everyone.

Following an exciting year in which we registered as a charity after more than 30 years serving our community, we are looking to appoint an Executive Director who can work with our talented team of staff and trustees to grow and nurture DIVA at a critical time for LGBTQIA+ women and non binary people.​​

Job description

The Executive Director is an externally facing role, responsible for growing DIVA’s income, partnerships, and impact. This is an exciting opportunity for an experienced and dynamic leader to build on our iconic brand and deliver for LGBTQIA+ women and non binary people in the UK and globally.

A key aspect of the role will be to continue growing DIVA’s network of partners, corporate sponsors, and donors. The ED will work with the Board of Trustees to drive the future strategy and lead a small editorial and design team.

Core Responsibilities

·Act as the public face of DIVA, and support the wider team (including Board, Patrons, and colleagues) to represent DIVA to key audiences.

·Work with the Board to set and deliver the strategy for DIVA Charitable Trust and be accountable for ensuring its implementation and the appropriate governance of the charity.

·Lead on fundraising for DIVA Charitable Trust, growing our sponsorship and partnership income and establishing new charitable donation and grant-based funding streams.

·Oversee the planning and delivery of Lesbian Visibility Week, continuing to grow its global reach, and work with the team to develop new flagship projects.

·Oversee the delivery of an engaging, high quality and creative magazine in both print and digital formats, and develop a marketing strategy to increase magazine sales

·Manage the DIVA team and oversee operations at DIVA Charitable Trust, including leading on the financial strategy and business plan.

Person Specification / Attributes

The successful candidate will be a talented leader with a strong track record in fundraising and partnership development and experience of building high performing teams.

Essential skills and experience

·Demonstrable track record of raising significant income from a variety of sources

·Excellent stakeholder management and communication skills

·Demonstrable track record of providing motivational and influential leadership and in representing a high-profile organisation and issues

·Good understanding of financial accounting and budgeting in the charity sector

·Strategic and innovative thinking

Desirable but not essential

·Experience of working in or with the LGBTQIA+ movement

·Experience of working in media or communications 

Lead a dynamic, community-driven charity fighting poverty in South West London. DLAG is seeking a strategic and delivery-focused Charity Director to guide its next chapter.​

Closing date: 9 a.m. Tuesday 2nd September

Dons Local Action Group (DLAG) is a fast-growing, award-winning charity tackling poverty across Merton, Wandsworth and Kingston. Founded during the pandemic by AFC Wimbledon fans, DLAG has grown into a vital, volunteer-powered organisation delivering food, furniture and digital devices to people in urgent need.

We are now looking for a committed, hands-on Charity Director, someone who can work closely with trustees, staff, volunteers and partners to ensure operational excellence, increase our visibility, and drive sustainable growth to oversee day-to-day operations and coordinate activity across fundraising, communications, governance and people management.

This newly created role is central to strengthening the charity’s infrastructure and ensuring its long-term sustainability.

You’ll be a senior charity professional with strong fundraising and communications experience, confident in developing teams, building partnerships and securing income – and deeply motivated by our mission to tackle local poverty.

This is a rare opportunity to play a pivotal role in the growth of a thriving grassroots organisation making a real impact in local communities.

Who we are

Dons Local Action Group (DLAG) is a grassroots charity dedicated to tackling poverty and social exclusion in the London boroughs of Merton, Wandsworth and Kingston.

Founded in 2020 in response to the COVID-19 pandemic, DLAG quickly grew from a volunteer-led food support initiative into a highly respected, award-winning organisation. We provide essential support to people in urgent need—delivering food parcels, furniture and digital devices directly to homes, schools and partner charities.

With over 800 active volunteers and a unique model centred on dignity, speed and community engagement, DLAG has made a measurable impact on thousands of lives.

We maintain strong local roots while continuously expanding our reach and ambition. In 2023 alone, we supported more than 14,000 people and redistributed food and goods worth nearly £1 million.

DLAG became a registered charity in 2023 and is now entering an exciting new phase of growth, with a focus on sustainability, innovation and deepening community impact.

About the role

As Charity Director at Dons Local Action Group (DLAG), you will lead a respected and fast-growing organisation at the heart of the community.

This pivotal new role will ensure DLAG delivers on its mission to support people in urgent need while building a sustainable and resilient future. You will work closely with the Board of Trustees, a small staff team and a large, dedicated volunteer base to oversee all core functions of the charity.

Key responsibilities include:

• Leading the delivery of DLAG’s strategy across operations, volunteering, fundraising and communications.
• Managing and developing a small team, alongside collaboration with experienced trustees.
• Driving income generation and developing sustainable funding streams.
• Building DLAG’s profile through strategic communications and stakeholder engagement.
• Ensuring compliance with relevant regulations and best practice in governance.

You will play a crucial role in shaping the charity’s next chapter, strengthening its systems and reach and ensuring DLAG remains a trusted and effective presence in the local community.

This is a unique opportunity to lead a purpose-driven organisation with a proven impact and a strong foundation for growth.

Who we are looking for

You will be a strategic, hands-on leader with a passion for community-driven impact and a track record in charity leadership.

You will thrive in a fast-paced, purpose-driven environment, relish hands-on leadership and communicate with honesty and impact.

You’ll bring strong interpersonal skills, a collaborative mindset, and the ability to lead through growth and change with confidence.

We’re looking for someone who has:

• Experience in the charity sector, particularly in fundraising and communications.
• Proven leadership and people management skills, including staff, volunteers and stakeholders.
• A successful track record in developing and delivering fundraising strategies and major campaigns.
• Strong understanding of charity governance, compliance, finance and operations.
• Excellent communication skills with the ability to represent DLAG externally and build partnerships.
• Experience managing events, marketing and building community engagement.
• Technological confidence across CRM systems, databases, cloud sharing and digital comms tools.

You may be an ambitious Head of Fundraising or Development Director ready to step up, have experience working with vulnerable communities and a deep understanding of social inequality.

If you are motivated by the opportunity to lead an organisation committed to tackling poverty and transforming lives, we would love to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.

Applications for this role close at  9 a.m. Tuesday 2nd September. 

Location: You can be based near one of the following office locations - Birmingham, Cardiff, Glasgow, Liverpool, London, or Newcastle. 

We operate a hybrid model of work i.e. a combination of in-person and remote, with flexible days in the office depending on business need and your preferences. We would typically expect in-office attendance an average of one day per week.  

Your office is where you will usually attend in-person events, training sessions etc. though some travel, to other offices and other locations, will occasionally be expected.

 

Hours: We are looking for the right candidate and while we envisage this being a full-time role (37.5 hours per week) we are very open to flexible working arrangements such as part-time, compressed hours and/or flexitime.

Occasional/frequent evening or weekend work may be required, for which time off in lieu (TOIL) will be given.
 

Ideal start date: ASAP, as agreed with candidate 

Purpose of the Role:

As a key leader within our Partnerships and Income Development team, you will be responsible for creating, developing and delivering the Social Mobility Foundation’s Employer Programme – how we inform, influence and positively impact employer-led social mobility, and a source of income generation.

Reporting to the Head of Partnerships and Income Development, you’ll be the custodian of the Social Mobility Employer Index (SMEI) – our annual benchmarking and assessment tool for how UK employers recruit, retain and develop talent from all socioeconomic backgrounds and build inclusive workplaces. You'll have full product ownership, managing the delivery lifecycle from end-to-end: from marketing, to pipeline development and entrant submissions, data analysis, reporting and evaluation, as well as ongoing development and improvement.

In addition, by collaborating with existing partners who offer pro-bono consultancy, you’ll scope, develop and deliver new products, resources and services that equip employers with the knowledge and practical tools to improve social mobility in the workplace.  
 
We’re looking for someone who is willing and able to move easily between strategic thinking and hands-on delivery, and is excited about taking full ownership over this important work. Combining a passion for delivering our mission with keen commercial acumen, high attention to detail and project management skills, this is a unique chance to make a big impact on social mobility in the UK.    

Key Responsibility Areas    

• Product ownership and project management 
• Product and service development 
• Quality standards
• Customer service and value proposition 
• Stakeholder management
• Systems and processes  
• Team development and collaboration 
• Line Management (Matrix structure)  

Please review the attached pdf for the full job description.

Person Specification (Knowledge, skills and experience required)

Project management and product development

• Demonstrable experience designing, delivering and developing programmes, products and/or services that meet organisational needs 
• Demonstrable experience in project management, shaping long-term strategy while managing day-to-day operations and delivery

Stakeholder engagement 

• Strong interpersonal and communication skills, with experience building and managing relationships 

Policy and data skills 

• Understanding of issues related to social mobility, diversity and inclusion, or workforce development 
• Understanding of and/or experience in benchmarking tools, indices or assessment frameworks 

Commercial and customer service 

• Demonstrable experience in managing pipelines and/or stewarding customers, demonstrating excellent customer service skills and a high attention to detail 
• Confidence in public speaking, presenting or facilitating workshops with professional audiences 

IT skills 

• Experience using Microsoft Office 
• Experience of using or understanding of CRM software to effectively support pipeline and partnership management e.g. Salesforce 
• Experience of or understanding of managing and using digital platforms for programmes, products and/or services 

Please review the attached pdf for the full person specification. 

How to Apply

Interested candidates should apply by submitting the following information to our application portal Pinpoint by 23:59pm, Monday 25th August: 

1. A cover letter (500 words maximum) outlining why you would like to work at the Social Mobility Foundation and why you are a strong candidate for the role, including specific examples from your experience and skills. 
2. A short statement answering the following question: “Tell us about a time where you played a key role in securing or growing a funding opportunity or partnership. How did you find the opportunity, and what was your approach to writing the proposal and stewarding the relationship? What impact did it have, and what did you learn?” (500 words maximum) 

Please note that generic applications and CV’s will not be considered.

Finance and Administration Assistant
Working schedule: Part-Time, 2 - 2.5 days per week (flexible hours, could be spread over 3-4 days during the standard hours of 9am-5pm)
Location: Fully Remote
Duration: 3 Months
Start date: 26th August
Pay rate: £19.23 per hour plus £2.32 per hour holiday pay

Are you a detail-oriented Finance and Administration professional looking for a flexible, fully remote role? Charity People are delighted to be working with a small charity which supports women and girls' across the UK by raising and distributing funding, strengthening their work, and using advocacy to drive systemic change. They are a remote-first organisation, seeking an experienced Finance & Administration Assistant to provide interim support while they recruit for a permanent role.

This is a varied and hands-on role supporting finance processes and general operations. You'll report to the Head of Finance and Operations, who will provide oversight and support throughout.

Key responsibilities:

• Monitor and process approximately 30 invoices/month using Xero and Excel
• Prepare payment runs (1-2 times/month) and submit for CEO approval
• Support month-end finance reconciliation (already set up)
• Manage shared inboxes, flag and follow up with relevant team members
• Coordinate equipment logistics and occasional room bookings
• Use Monday .com to log and track equipment and systems

What We're Looking For

• Solid experience in Finance administration (Xero & Excel essential)
• Comfortable working independently with remote support
• Organised and proactive

How to apply:

Tatiana Ostara at Charity People is supporting this recruitment. Please send your CV as soon as possible as applications will be reviewed on a rolling basis.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Spectra is looking for a skilled and proactive Finance Manager to join our team. This is a key role supporting the financial health and sustainability of our organisation, which delivers vital services across London’s diverse communities.

The postholder will lead on day-to-day financial operations, reporting, and compliance, and work closely with the CEO and senior team to support strategic planning and decision-making.

Main Responsibilities:

• Manage financial transactions, reporting, and budgeting
• Ensure compliance with financial policies and statutory requirements
• Support the CEO with financial planning and forecasting
• Liaise with external accountants and auditors
• Contribute to organisational development and efficiency

If you’re an experienced finance professional who thrives in a collaborative, mission-driven environment, we’d love to hear from you.

The role offers a mix of remote and office-based working from our South London office.

• Closing date: 9am, 26th August 2025
• Interviews for this post will be held in person at our offices in Vauxhall South London, on Thursday, 4th September 2025.

Job Description
Ivy Rock Partners is proud to be supporting a leading healthcare charity in the recruitment of a Head of Finance on an initial 6-month fixed-term contract. This is a senior leadership role overseeing all aspects of financial management, reporting, compliance, and team development within the charity.

About the role

As Head of Finance, you will lead the financial strategy and operations of the charity, ensuring robust financial controls, timely reporting, and effective budgeting processes. Reporting directly to the Director of Finance & Operations, you will be a key member of the senior leadership team and play an integral role in supporting strategic decision-making.

You will oversee all aspects of financial accounting, including month-end and year-end close processes, VAT compliance, and the preparation of statutory accounts in line with FRS 102 and the Charities SORP. You will manage a small team (currently an Assistant Accountant and a Finance Officer), providing coaching and support to build capability and ensure high-quality outputs.

A key priority for the incoming Head of Finance will be embedding and improving processes within Access Financials, strengthening internal controls, and delivering reliable reporting for internal and external stakeholders. You will also work closely with colleagues across fundraising, grant-making, and property management to ensure accurate income recognition and financial insight.

About you

• Fully qualified accountant (ACA, ACCA, or CIMA)
• Strong technical understanding of charity accounting, including SORP and restricted funds
• Proven experience leading a finance function, ideally within a complex or multi-income stream environment
• Skilled in financial reporting, audit preparation, and month/year-end processes
• Confident managing and developing a small team
• Excellent working knowledge of financial systems (Access Financials preferred) and advanced Excel skills
• Strong communication skills and the ability to work collaboratively across departments
• Experience within the charity or healthcare sector is desirable but not essential

What’s on offer:

• Salary – £65,000 per annum
• Working pattern – Hybrid working (2 days per week required in the office). Candides looking to work 4 days per week will be considered
• Contract – 6 month FTC

For more information about the role, please contact Jake Morrow at Ivy Rock Partners.

We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.

As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. We have forty-three centres and extension projects across England and Scotland, with plans to scale-up our provision further over the coming years.

We are looking for someone to take up an important role in our safeguarding team as a Safeguarding Manager. This role will be crucial in supporting our delivery team to safeguard the young people we work with and help ensure that IntoUniversity provides a safe environment for all of our young people at all times.

The role at a glance

Contract:

This is a permanent role. Part-time, 4 days a week (0.8 FTE). We would be open to discussing the possibility of a full time role with the successful candidate - responsibilities would be adjusted proportionally in this case. 

Start date:

As soon as possible, to be agreed directly with the candidate.

Working hours

30 hours across
Mon and Thurs: 09:30-18:00
Tues, Weds, Fri: 09:00-17:30

We’re happy to discuss your preference for the non-working day but we would like the successful candidate to work on Fridays. You will also be able to work from home one day a week. (Some out-of-hours work will be required from time to time - for example, out of hours safeguarding phone cover for an enrichment event or residentials).

Location

Could be based in one of the following IntoUniversity centres:

Birmingham, Bradford, Bristol, Clacton, Coventry, Great Yarmouth, Hull, Leeds, Leicester, London, Manchester, Middlesbrough, Norwich, Nottingham, Southampton, Weston-Super-Mare (with occasional travel around the IntoUniversity network as required)

Salary

£35,500 per annum FTE (£28,400 pro rata). This will rise to £36,400 per annum FTE (£29,120 pro rata) from 1st September 2025.

London based candidates will also receive £2,600 London contribution (pro rata). The pro-rated amount is £2,080. This will rise to £2,700 (pro rata) from 1st September 2025. The pro-rated amount will be £2,160.

Annual leave 

Full-time staff entitlement, pro-rated for part-time staff: 33 days (inc bank & public holidays) + 3 closure days (two in December and one in July) + additional length of service entitlement (one day per year of service, up to 5 days) 

In order to be eligible for the role, applicants must:

• Have achieved a grade C/ grade 4 or higher in GCSE Maths and English/ achieved National 5s or Standard Grade at Credit level (grades 1-2) in Maths and English (or equivalent).
• Have previous experience of working with children or young people in a safeguarding capacity.
• Have a secure knowledge of key legislation and statutory guidance on safeguarding and promoting the  welfare of children.
• Have the right to work in the UK (please note that as a charity we do not have the capacity to sponsor work visas).

Job Purpose

We are fully committed to safeguarding and promoting the welfare of young people and adults. You will work closely with the Head of Safeguarding, the Safeguarding team and the Senior Operations Team to provide a safe environment for all young people and families across our centres and programmes. With the support of the Head of Safeguarding and Operations, the Safeguarding Manager will contribute to the development of safeguarding policies, training, procedures and guidance to promote the welfare and protection of children and young people. Alongside the safeguarding team, you will manage the
coordination of referrals, arranging action and ensuring accurate monitoring and recording of all safeguarding cases.

The role

Salary: £34,000 - £37,000 per annum, depending on experience

Hours: Full-Time (35 hrs).

Place of work: Hybrid, with a requirement to attend the office in Hatfield, Hertfordshire 4 times a year for our mandatory All Staff Together days and twice a year for directorate days.

Join our team!

We are looking for an Evidence & Insight Analyst to support the delivery of the Crohn’s & Colitis UK Evidence and Insight programme, delivering evidence and insight across the whole range of experience of all those affected by Crohn’s and Colitis to support the strategic aims of Crohn’s & Colitis UK. 

The role

This role requires translation of quantitative and qualitative data into clear, actionable insights and stories that can be communicated effectively to both technical and non-technical stakeholders across the charity. The role also includes supporting the Evidence & Insight (E&I) team with the collation of existing evidence,  working with external agencies and partners to support the delivery of targeted E&I projects, developing networks, and horizon scanning across the sector to keep up to date on E&I programmes. The post-holder will have key involvement in supporting the communication of the  E&I team’s work across the charity by developing and coordinating a centralised resource for up-to-date reports, findings, and statistics.  The post holder will also contribute strategically to Evidence & Insight operations and documentation.

About you

We are looking for someone with a proactive mindset, who has a creative approach to exploring data.Ideally you will have already had experience of working in the charity or non-profit sectors and have strong analytical and technical skills including an understanding of CRM systems, conducting statistical analysis such as regression and hypothesis testing and be proficient in data management and manipulation using tools such as Excel, SQL, Power BI, SPSS, R or similar.  You will be adept at working collaboratively with team members and external stakeholders to support the delivery of targeted projects and be comfortable working in a fast paced environment with shifting priorities.

Download the Recruitment Pack for a full description of the role and responsibilities and a person specification.

Our location

We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to be at face-to-face meetings. The charity meets four times a year at its office in Hatfield for our mandatory ‘All Staff Together’ days. We also have 2 in person Directorate days a year and occasional team 'away days'. 

What we can offer you:

• 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
• Salary Sacrifice Pension scheme
• Flexible working options
• Enhanced maternity, adoption and paternity pay
• 24/7 Employee Assistance Programme
• Wellbeing programme
• Interest free loan for season tickets
• Cycle to work scheme
• Free parking and secure bike locks
• Training and development financial support and/or study leave
• Performance review and development scheme

Regulation and Quality Assurance Administrator

We are looking for a highly organised and detail-oriented Administrator who is passionate about public protection and professional standards in mental health, to join our Regulation and Quality Assurance Team (RQAT).

Position: Regulation and Quality Assurance Administrator
Location: Hybrid – Remote working with monthly presence at York House, London
Salary: £30,324 per annum
Hours: Full-time, 35 hours per week
Contract: Fixed term, 12 months

Closing date: 9am Monday 4th August 2025
 

Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.

About the role:

As the Regulation and Quality Assurance Administrator, you will play a vital role in ensuring that our members uphold the highest standards in psychotherapy and psychotherapeutic counselling. You will provide essential support to the RQAT team in a range of administrative activities, from coordinating audits and reaccreditations to managing enquiries and supporting committee work.

This is an exciting opportunity to contribute to the public interest by supporting our regulatory functions and ensuring that individuals and organisations meet our rigorous professional standards.

About you

You are an experienced and adaptable administrator with exceptional communication and customer service skills. You bring strong attention to detail, excellent digital literacy (especially Microsoft 365), and a proactive approach to planning and prioritising. You’ll thrive in a collaborative environment and enjoy working as part of a small team dedicated to improving mental health service provision.

You’ll also have the diplomacy and discretion needed to handle sensitive issues, and you will understand when to use your judgement or escalate a concern. Ideally, you’ll also bring knowledge of the psychotherapy or mental health field, or experience within regulatory or membership organisations.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

Their charitable objectives are to promote:

• the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
• research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
• high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
• the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public

Other roles you may have experience in could include: Administrator, Regulatory Support Officer, Membership Administrator, Office Coordinator, Compliance and Quality Administrator, Administrative Officer, Committee Secretary, Governance Administrator, or Operations Support Officer.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Programme Lead (Goals, Missions and Business Improvement)

Ref: REQ004362

Fixed term contract (12 months)

£45,855 a year

London, E15 2GW/Hybrid Working

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses.

Together we will be unstoppable. For more information please visit our website.

As part of Scope’s strategy, An Equal Future, we have introduced new ways of working to achieve social change. You will lead on implementing these ways of working. And support the delivery of our strategy, through goal groups and missions. You will work to continuously evolve and improve our ways of working for maximum impact.

The start date for this role will be 27 October 2025, including a one week handover with the Programme Lead.

The role

The responsibility for the Programme Lead is to support the organisation to deliver its strategy and live Scope’s story of change. They will work with goal groups and mission based teams. This will include designing and running workshops to help us develop our strategy and plan our activity to deliver it.

Goal groups play an important role to keep Scope focussed on the impact we want to see. The Programme Lead will manage goal groups and introduce cross-functional planning. Enabling strategy to translated into delivery. The role will develop sessions with the goal groups, ensuring objectives are set and collating insight.

Continuous improvement will be a priority, due to our new ways of working. The Programme Lead will run retrospectives and use feedback to ensure Scope is set up to deliver it’s strategy. They will establish mechanisms for learning and improving. Using findings, they will report and influence key stakeholders. This includes colleagues of all levels across the organisation.

About you

We are looking for someone who can bring out the best in colleagues across Scope. You should enjoy working with others and value collaboration. It’s important that you include diverse voices. You will have the ability to shape activity collaboratively.

We want a strategic thinker with experience leading complex programmes that create social change. You should have strong project or programme management skills. Including the ability to balance multiple priorities and deliver at pace.

You will have experience with agile ways of working and helping others use them too. You’ll be open to testing new ideas, learning from failure, and improving how we work. We’re looking for someone who can set up processes that support learning and ongoing improvement.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

If you require adjustments through your journey with us, please email us via our website.

Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We encourage people of colour and other underrepresented communities to apply and join Scope. We believe that this will bring new ideas and help us work better. We know that a variety of perspectives and viewpoints will greatly support the work we do and help us to reach all communities. 

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

To apply please visit our website via the link and apply online:

Application closing date: 08/08/2025