Operations jobs in epping forest, essex
Citizens UK
Citizens UK is the UK’s biggest, most diverse and most effective people-powered alliance. We bring communities and local organisations together to work on issues that matter; from campaigning for zebra crossings on dangerous roads, to reforming the immigration system, to the Living Wage campaign. We have a track record of winning change through hundreds of local and national campaigns. We know everyday people have the ability to shape the world around them. We believe that through developing local leaders, we can drive nationwide change and create community-led solutions to big and small problems.
South London Citizens
South London Citizens (SLC) is Citizen’s UK second oldest chapter, established in 2004. SLC has over 100 member institutions spread across seven south London boroughs, working together for the common good.
South London Citizens has developed 1000s of local leaders through training and action teams and won big national campaigns, for example delivering free school meals for children whose parents have no recourse to public funds.
The Living Wage campaign is part of SLC’s DNA and in the last 12 months a campaign to bring the Living Wage Campaign to the Southbank has delivered well over 1000 pay rises to south London workers. The Real Living Wage is currently £13.85 in London, compared with the National Minium Wage of £12.21 (for workers aged over 21).
Community Organising
Through our theory of social change, called community organising, we train thousands of everyday people to lead change in their communities, equipping them with the skills to hold politicians and other powerholders to account. We are made up of 500+ member organisations in powerful alliances throughout the UK. Our members include schools, universities, faith groups, parents’ groups, health practices, charities, trade unions and other civil society organisations.
Purpose
The principal responsibility of an Associate Organiser is their own development: learning the craft of Community Organising under the guidance of an experienced Community Organiser. They work intensively with a small number of member organisations under close supervision, growing their experience, skill and responsibility incrementally. An Associate Organiser is working towards becoming a competent practitioner of the craft of broad-based community organising methodology, and focuses on the building of relational power, the recruitment and retention of dues-paying institutions, the development of leaders, the strengthening of member institutions, leader-led public actions, and the winning of systemic change.
This role is particularly to organise around the issue of low pay and precarious work and participate in Citizens UK’s flagship campaign, the Living Wage Campaign. We need someone who can speak Spanish as well as English, as south London’s Latin American communities are leading the work in South London. There is scope to involve leaders in campaigns around housing, health and migrants' rights, as we recognise that people affected by low pay are very often determined to take action on wider issues beyond work. The purpose of the role is to develop leadership, especially grassroots leadership, workers from London’s lowest paid sectors, that can power the campaign. Crucially the Associate Organiser will work with colleagues in South London Citizens to build and execute a strategy that develops powerful leaders for South London Citizens and wins the Living Wage, Living Hours and other material gains for thousands of workers across the capital.
Main Responsibilities
Working as an Associate Organiser in South London for Citizens UK, reporting to the Lead Organiser, South West, SLC, your main responsibilities will include:
Build relational power to further the goals of CUK
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Actively participate in the development of a comprehensive power analysis appropriate to the desired sphere of influence for each project/assignment
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Establish working relationships with identified leaders and demonstrate ability to move them into action, including as part of the wider alliance; taking the initiative to establish new relationships as required
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Conduct one-to-ones to develop relationships with leaders and understand their concerns.
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Tell a wide range of Community Organising stories effectively to influence others and achieve CUK’s goals
Identify and develop relational leaders prepared to act with others for the common good
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Identify and discern actual and potential leaders with the passion and ability to drive change
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Proactively create opportunities for leaders to develop, in particular tertiary or new leaders; nominate for training on the core taster curriculum
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Successfully deliver training workshops in local institutions and on the core taster curriculum at a local level
Strengthen institutions and develop BBOs
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Ensure good understanding of the basic interests and traditions of typical member institutions and worker leaders.
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Organise a small number of member institutions or 1 strategic partner to work together for the achievement of common goals relating to the Living Wage campaign.
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Support pre-existing core teams and create/develop new core teams to provide leadership
Support leaders through the Cycle of Action in order to create change
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Support leaders in running listening campaigns
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Organise Living Wage actions; demonstrating increasing independence in working without the need for close supervision
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Take the lead in supporting groups of leaders through the cycle of action on the Living Wage; aiming to achieve new accreditations and other wins.
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Evaluate the effectiveness of actions; demonstrating ability to incorporate lessons learned into future actions
Contribute to CUK’s financial viability through effective fundraising & financial management
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Recruit new dues paying institutions; work together with a more senior Organiser to negotiate annual membership fees and letters of understanding
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Contribute substantively to fundraising to ensure the sustainability of the work
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Liaise with the Finance & Operations team to update the membership database and ensure timely invoicing and fee collection
Contribute to effective teamwork
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Be proactive concerning personal professional development and wellbeing; i.e. by reading widely, developing a healthy work-life balance and demonstrating ability to reflect on own organising craft & improve on self-identified weaknesses
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Demonstrate ability to work effectively with colleagues and participate in a team
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Produce all required reports and follow CUK’s procedures on time and to the required standards
Participate in the development of the craft of Community Organising and play a role in the Guild of COs
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Schedule an average of at least three 1-2-1 relational meetings into your daily schedule as a core part of your professional practice
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Commit 10 working days pa (pro rata for part-time staff) to the preparation, delivery and evaluation of Citizens UK National Community Leadership Training or other local or regional trainings;
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Participate in a Guild Team and help it develop as a Community of Practice that enables Organisers across the UK to develop their skills and experience.
Personal Specification
(D) Desirable, (E) Essential
Qualifications
Bachelor’s degree in any subject (D)
Subject of relevance to community work or community organising (D)
Experience
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Previous campaign experience (D)
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Evidence of having acted in a leadership role with peers or in local community activities (e.g., organising clubs or societies) (E)
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Experience of project management; evidence of having delivered work on time and to standard (E)
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Able to demonstrate previous experience of ‘learning by doing’ in a work or project environment; evidence of being open to feedback and comfortably coachable (E)
Key skills and knowledge
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Excellent interpersonal awareness – ability to listen well and appreciate a viewpoint or opinion that is different from one’s own (E)
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Excellent concern for impact – ability to adapt own behaviour to address the needs or concerns of someone else (E)
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Good communication skills – able to speak with conviction and passion; and to make a logical argument (E)
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Fluent in Spanish and English – written and spoken (E) - other community languages, especially Portuguese (D)
Personal qualities & values
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A self-starter with ability to take initiative and work independently (E)
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A passion for justice (E)
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A positive enthusiasm for working with faith congregations, trade unions, schools, and other community organisations (E)
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An interest in and experience of politics and public life (E)
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Able to work in a team (E)
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Willingness to work within accountable relationships (E)
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Self-motivated and adaptable (E)
Our Organisers and some project teams work closely with our member institutions and will be expected to attend member events that take place in the evenings and occasional weekends. We operate a Time Off in Lieu approach and have very flexible working arrangements to ensure a good work-life balance.
The successful applicant will be required to undertake a satisfactory Enhanced DBS check. DBS checks are renewed on a 3-year cycle.
About the application process
We work within diverse communities bringing people together. In line with our Inclusion value, we would love to see applications from LGBTQIA+ people, people from racialised communities, people living with disabilities and people of faith, all to better represent the communities we work in. We want our employees to have the working conditions that allows them to fully participate, be able to be their best authentic selves and thrive doing so, and we have employee networks to support staff. Even if you don’t quite meet all the required criteria still consider applying, as we invest in our employees and support them to develop the skills and knowledge required to deliver their role.
Interview date: Tuesday 22nd July
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking to join a team that values people and partnerships and is dedicated to creating transformational experiences for our community?
Would you like to work for an organisation that values growth, with the opportunity to learn, develop, and grow in a collaborative and supportive culture?
If so, we have the perfect opportunity for you.
An exciting opportunity has arisen for someone with great interpersonal skills and an advice background for the role of Advice and Advocacy Officer with Spring Community Hub.
The project aims to identify those in Welfare, Health, Wellbeing, Employment, housing, and/or food crisis who have had unresolved issues over a prolonged period and provide support for them to overcome the immediate crisis and work towards longer-term stability
The Advice and Advocacy Officer will provide holistic advice and advocacy to guests, supporting them on issues such as debt, welfare, housing, employment, and business support, in a trauma-informed and empowering way.
The postholder will be a key part of growing the Hub’s Advice and Advocacy/ Pastoral / Wrap-around services, working as a team with our partners, providing support to guests and volunteers.
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Working with a Caseload of Guests on a 1-1 and group basis and providing support via multiple channels, including Telephone, Email, In Person, virtually, and other project locations, develop action/support plans
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Working with a caseload of guests to provide support/signpost
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Facilitate group workshops, Coffee Mornings, and information sessions
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Provide Information, advice, guidance, and resilience
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Support for people facing hardship.
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Providing Support, Supervision, mentoring, and guidance to Volunteers in our Advice and Advocacy / Pastoral Teams
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Attend meetings/ events/Training/networking opportunities and undertake outreach to promote the work of Spring Community Hub
The post holder will be required to be flexible to the changing needs of the organisation and, as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the CEO and Trustees.
We’re committed to building a diverse workforce and welcome applications from all sections of society. If this opportunity excites you and if you believe you possess the skills and experience we need, we look forward to hearing from you.
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Facilitate workshops ( Job Club/ Community Cafe/ Coffee Morning/ Information sessions ) and Group Sessions - in person/ virtually
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Support guests in the Centre and virtually, and undertake initial Assessments and follow-up Calls
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Represent Spring Community Hubs Service and project at relevant forums and meetings at a local level
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Collate monitoring data from all project streams, providing regular updates to the Head of Compliance / Development
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Contribute to providing information for funders and monitoring reports to the Head of Compliance and Development
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Assist in the induction/ onboarding and support of volunteers
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Assist in and facilitate Team Training Sessions, Workshops, Presentations, and Project meetings, and produce progress reports, papers, agendas, and minutes in line with direction from the Head of Compliance and Development
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Develop and contribute to the creation, maintenance, improvement, and expansion of our range of debt, immigration, and welfare benefits information resources
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Contributing to building testimonials /case studies and impact measurement, and monitoring
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Lead/ Support the team with the design and development of resources for the benefit of all users of the debt and welfare benefits system, and help drive forward our safeguarding and co-production culture
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To work with the Head of Compliance and Development to ensure the quality of the support given by the team/volunteers through assisting with case reviews, training, and development
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Research, analyse, and interpret relevant policies, legislation, and programmes related to the sector with the support of the Head of Compliance and Development
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Work with the Head of Compliance and Development to proactively identify gaps in information provision across our programmes and implement solutions.
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Working closely with the Head of Compliance and Development, Leadership / Service and Operations Team/ wider service and partners to ensure guests are supported.
Person Specification
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Experience delivering advice & Advocacy/ Wrap around care in at least one relevant area,/Relevant qualifications for the post
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Understanding of trauma-informed and inclusive practice
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Experience with group facilitation (desirable)
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Commitment to empowerment and diversity
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Willingness to undertake further training, including Information Advice and Guidance L2/L4 or as relevant to the role
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Experience in working with individuals who are experiencing significant poverty and may also have multiple and complex needs. You will have the ability to communicate effectively with a wide variety of people.
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Experience in/willingness to learn the use of databases for the recording, processing of advice given, and reviewing the quality of team records/ usage
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Experience in establishing and maintaining good working relationships with external stakeholders
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IT Literate / Proficient in Microsoft/Google Office (Word, Excel, PowerPoint), Slack, and experience with project management software / Communication tools (e.g., Zoho, Trello) is a plus.
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Time-management skills, with the ability to work successfully both alone and as part of a team
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Ability to communicate effectively (oral and written) with a wide variety of people at all levels, including statutory, voluntary, and other colleagues
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Ability to organise and prioritise own work, especially when under pressure
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Ability to work accurately and confidently with figures (statistics) and with attention to detail
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Commitment to the concept of continuous improvement of procedures and practices
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Ability to remain calm in challenging situations and reinforce boundaries
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Ability to support people in managing difficult feelings, and communicate their needs effectively
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Knowledge of best practice for lone working, data protection, and safeguarding adults
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Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies
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Strong sense of self, and ability to set and maintain boundaries, and lead by example
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Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing
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Excellent listening skills
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Ability to work collaboratively with colleagues and others.
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Willingness to work outside normal working hours, as and when required.
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Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way
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A clear commitment to equality, diversity, inclusion, and confidentiality
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Professional and positive approach, with a commitment to professional development and self-improvement.
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Ability to think and plan strategically to inform decision-making.
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Qualifications, Training, or Relevant experience in IAG, Welfare Benefits, Housing, Immigration, Employment, Law, or Similar
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Clear communication skills, face-to-face and on the phone, or via email
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Ability to troubleshoot difficult situations and deal with them calmly, efficiently, and effectivel
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Knowledge of food security/poverty issues in the UK and working with diverse communities..
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Delivering projects relating to Social Change and Social Justice
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Willingness to undertake further training as required by Spring Community Hub.
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Commitment to the concept of continuous improvement of procedures and practices.
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A compassionate and empathetic approach, with a genuine interest in the well-being of others.
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Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.
Responsible for staff/equipment
Advice & Advocacy / Pastoral Team Volunteers / Phone / Laptop
Reporting to…
The Head of Compliance & Development/ Chair of Trustees
Why Join us / Benefits
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A warm, welcoming, and passionate working environment
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People-focused with a friendly and supportive workplace culture
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We are a London Living Wage Employer
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An active commitment to equality and diversity
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We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and volunteers
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Generous annual leave entitlement: 33 days annual leave (including bank holidays)
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Company pension scheme
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Frequent team away days and celebrations, as part of a friendly and collaborative team.
Application Process:
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Complete our Application form
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Submit your CV with a Supporting Statement.
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Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview
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If you are shortlisted from the Telephone Interview, you will be invited to a formal interview, which will consist of the following:
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A Presentation topic will be shared with you in advance
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60-minute Panel Interview with members of the SLT / Board of Trustees
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Questions will be shared with you before the interview so that you can prepare.
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Role-specific Practical Task
Spring supports people in crisis to gain independence and live healthy lives in a connected, supportive community through our hub and activities.




The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To start ASAP, we are looking for a Temporary Finance Manager to join our friendly, all women team.
About Woman's Trust
Woman’s Trust was established almost thirty years ago and is the leading specialist in mental health services for women. Led by and for women, it aims to ensure that women affected by domestic abuse can live a safe and healthy life, free from further harm. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recover from the trauma. We support 900 women and children annually, with an income of £1.3m and 40 staff. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers. Alongside our current service provision, we are focused on developing innovative mental health services for young women and girls, launching peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awareness-raising workshops and training for professionals, building on our research and policy expertise to improve systems nationally. As demand for our service grows, we are ambitious to double the number of women we support each year, achieved in large part through the success of our fundraising team in increasing our income.
About the role
As our Temporary Finance Manager, you will be managing a finance assistant and will be part of our organisation’s Senior Leadership Team, helping to collaboratively shape and steer the charity as we work towards our 2022-2027 strategy. The Finance Manager is at the heart of Woman’s Trust; you will play an essential role and have oversight of not just the finance team - you will have direct exposure to CEO/Board Members and decision-making for the future of the organisation.
We are looking for a highly motived Temporary Finance Manager with demonstrable experience working in a similar senior level role. You’ll be a fully or part qualified accountant e.g. CIMA/ACA/ACCA/Cipfa, with a thorough understanding of charity accounting.
Hours: Part-time, 28 hours per week.
Contract: Fixed term to start ASAP until 18th December 2025.
In return, we can offer:
- 25 days' holiday + 3 days at Christmas + Public holidays (pro rata for part-time working)
- Hybrid & flexible working - office based with minimum of 50% of working hours in Woman’s Trust London office, we also support mutually agreed flexible working arrangements
- Cycle to work scheme
- Employee Assistance Program (EAP)
- Mandatory job-related training
- Individual staff professional development budget
- A caring, committed and highly collaborative environment
- Several social events/lunches per year
- Friendly, all women team
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description below, providing actual examples of the related work/experience/skills you have.
We are open to applications from freelancers.
Interviews will hold on a rolling basis.
Please note, this post is open to female applicants only – Equality Act 2010, Schedule 9, Part 1 applies.
To apply, please provide your CV and a personal statement outlining how you meet the criteria for the role as defined in the ‘about you’ section in the job description, providing actual examples of the related work/experience/skills you have.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The opportunity to help organise one of the world’s biggest global health events in 2028.
Job title: ICTMM Events Manager
Reports to: CEO
Hours of work: Part time moving to full-time
Salary: 35-40k subject to experience
Job type: Fixed term contract to end September 2028
Location: Initially based in the London Office with some travel to Liverpool
Job summary
The Royal Society of Tropical Medicine and Hygiene (RSTMH) is a charity that supports members who work in, or are interested in, tropical medicine and global health.
In September 2028 it is hosting the International Congress for Tropical Medicine and Malaria (ICTMM) on behalf of the International Federation for Tropical Medicine (IFTM), in Liverpool, UK.
ICTMM 2028 expects to receive over 1,500 attendees, hopefully with over 40% coming from outside of Europe. It is an educational meeting with a high proportion of the content driven by abstracts. The event is being delivered by RSTMH with the support of a Professional Conference Organiser (PCO).
The ICTMM Events Manager has responsibility for coordinating the development and delivery of ICTMM 2028 at RSTMH, working with the RSTMH team, the PCO, the event venue ACC Liverpool, IFTM, and other suppliers. The individual would be based at RSTMH where the role would start on a part-time basis and move to be full-time 17 months before the event.
The role requires an able self-starter who understand the logistics and considerations of running a scientific, abstract-driven event of 1,500+ attendees, of working with a PCO and of educational events attended by a high number of international guests. There will be some travel to Liverpool and the role would require some overnight stays there before and during the event.
The candidate needs to have excellent event management and project management skills, communication and relationship building skills, and to be organised and flexible with a great attention to detail. They should be as comfortable developing an events strategy, as answering queries about tickets sales, and negotiating sponsorship. Alongside delivering the ICTMM meeting there are opportunities for partners to deliver events at the same venue, which are also the responsibility of the events manager.
The role will start as one day per week and then move to be full time as we approach the event. The current expected timings are
- Up until 31 March 2026 – 7 hours/1 day per week
- 1 April 2026 to 31 March 2027 – 21 hours/3 days per week
- 1 April 2027 to 30 September 2028 – 35 hours/ 5 days per week
Up to 1 April 2027 the role is purely office based, and there is flexibility to work the hours between Tuesday and Friday (not Mondays). The role has core hours of 10am-4pm so the working day needs to be within these hours.
The role may require work in the evenings or weekends and potential time staying in Liverpool.
Main responsibilities
- Develop a comprehensive project plan for all aspects of ICTMM 2028, working with the PCO, and be responsible for ensuring all stakeholders meet deadlines leading up to the event
- Coordinate stakeholders working on ICTMM 2028, ensuring all are up to date with progress and relations run smoothly – including RSTMH, PCO, conference venue, IFTM, ICTMM Strategic, Sponsorship and Scientific Committees and other third parties
- Work with RSTMH CEO to recruit Committee Chairs and members, develop a long list of partners and sponsors for funding and support, and develop legal agreements for these
- Develop and disseminate accurate and timely content about ICTMM through a dedicated website, a dedicated newsletter and other marketing materials, which is high quality, and accessible
- Work with the RSTMH CEO and PCO to deliver sponsorship and other financial support for the event
- Help coordinate meetings of the ICTMM Committees where needed
- Assist the PCO with activities to maximise attendance to the event
- Help deliver travel and accommodation, plus assist with visas for speakers and sponsored attendees
- Oversight and responsibility for the budget, and re-forecasting of income and expenditure for the event
- Work with the PCO on the logistics of the event management e.g. exhibition space and registration
- Assist RSTMH and the Scientific Committee to secure plenary speakers, assisting with logistics
- Establish and manage a system to monitor and evaluate progress towards ICTMM 2028
- Manage all ICTMM event enquiries that come through to RSTMH and forward to the relevant team
- Develop systems and processes to ensure we capture all data from ICTMM into our CRM
Person specification
- Strong event and project management and organisational skills
- Excellent problem-solving skills with a proactive approach and mind-set
- Excellent communication skills, both written and verbal
- Brilliant time management and task prioritisation skills
- Meticulous attention to detail
- Good writing skills and ability to produce creative content
- Relationship building skills, being able to inspire others and bring them with you
- Professional and articulate
- Experienced team player – able to fit in and work with other team members
- Interest in tropical medicine and international health
- At least 3 years proven track record of managing and delivering successful national and ideally international events, measured in terms of attendance, budgets, and achieving sponsorship
- Understanding or experience in coordinating events of the scale and diversity of ICTMM 2028
- Experienced working with PCOs, Committees, and ideally Board members and high profile speakers
- Numerate with experience of budget management including forecasting, and financial monitoring
- Experience of working with a CRM system, running reports and analysing data as needed
- Willingness to work unsocial hours, and to travel outside of London, with reasonable notice
We will be interviewing candidates as applications are received and so may close the application process early.
Please do apply as soon as possible.
To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter).
No agencies please.
To apply for this role please send us your cv and a supporting statement of no more than 1,000 words which lays out clearly how your experience matches the key responsibilities and person specification. Please also include a statement to confirm if you are able to work in the UK without a visa. (Please insert your supporting statement where it asks for your cover message or covering letter).
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
It’s been a successful few years for PCR’s Events team with good results across the portfolio, raising over £1.4m (against a target of £800k) in 2023-24 and more than £2.3m in 2024-25 (against a target of £1.7m). The team structure has recently been refreshed, bringing in new roles to ease capacity and ensure the whole team can do their best work – contributing to PCR’s lifesaving mission, developing in their careers and enjoying their jobs within our ambitious and supportive team.
This role is a new position within the structure, created to focus on our growing third-party events portfolio, an area which is performing well across the sector and deserves more attention. It is an important role which will oversee the innovation, planning and delivery of all third-party events, whilst taking a leading role on wider infrastructure development for the team.
You will work with colleagues across the organisation to seize opportunities, whilst ensuring best practice in our fundraising activity and the delivery of brilliant stewardship during supporters’ participation in third-party events & beyond.
The position reports to the Head of Events & Community and will supervise the work of two Events & Community Executives on relevant projects. Collaboration will be important, including with the other Events team managers who each lead the innovation, planning & delivery of (a) virtual challenge events, and (b) PCR-owned bespoke events.
We are keen to work together to develop & shape this into an exciting and meaningful role for you. At PCR, we prioritise our team members’ development, and there will be a % of time available to work on other areas of the portfolio for development and interest. However, your main focus will be:
Strategy, project management and income growth
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Create and lead the strategy to maximise the value of PCR’s third-party challenge events portfolio, working with the Head of E&C and others to take a long-term view and build this area into a sustainable & growing income stream.
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Oversee the project management of all third-party events, including the London & Brighton Marathons (and other new events as they are introduced), working with the E&C Executives to ensure targets are met and best practice delivered.
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Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR’s mission.
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Build good relationships with suppliers, venues, agencies and consultants to ensure great value.
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Oversee the stewardship of fundraisers, ensuring journeys are relevant & engaging and continuously improved.
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Work with the other Events team managers to contribute to the planning & delivery of other activity areas.
Product development and innovation
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Seize the opportunity to grow & improve PCR’s third-party event portfolio, staying up to date with sector trends, identifying new journeys, suppliers & products, and taking a test & learn approach, always ensuring that learnings are captured. For this, there will be realistic budgets & an understanding of the investment needed for new ideas.
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Develop approaches to engage supporters beyond their initial participation, working with Public Fundraising colleagues & others to test cross-selling journeys and maximise the life-time value of third-party event fundraisers.
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Maintain a strong level of understanding of PCR’s existing (and target) supporters to create and implement products & stewardship that motivate and inspire them.
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Alongside the Head of E&C and other Events team managers, embed a culture of innovation and supporter insight.
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Proactively collaborate internally, working with other teams to identify opportunities which meet PCR’s objectives, including with the Partnerships team to ensure the development & delivery of an employee fundraising programme.
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Take the lead in developing processes and infrastructure across the Events team that improve efficiency, compliance and best practice, working with other team members to prioritise and deliver this work.
Team leadership
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Alongside the other Events team managers, supervise the relevant day-to-day work of the Events & Community Executives to ensure that the projects you are working on together are carried out effectively.
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Work closely with the Head of E&C and the other Events team managers on team strategy and capacity planning.
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Work with the team to embed our agile ways of working, modelling the principle of collective responsibility.
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Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
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Work with the Head of E&C and other Events team managers to embed and model PCR’s organisational values: innovation, collaboration, accountability and championing the patient voice.
The Events & Community Manager may also get involved with other projects and tasks as appropriate to support Public Fundraising activities. Attendance may be required at some weekend and evening events, for which TOIL will be given.
Skills and Competencies
Our ideal candidate would be proactive team player, with:
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A willingness to get stuck in, eager to learn and strong sense of personal accountability.
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Confident event and project management skills, including end-to-end planning, budgeting & results tracking.
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An understanding and (ideally) experience of third-party challenge events or similar peer-to-peer fundraising activity.
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The ability to see opportunities and drive progress in existing events – and finding our next successful ones!
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An ability to oversee others’ work, delegate & give feedback effectively, and to take a leadership role within the team.
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Excellent organisational skills & an ability to juggle multiple competing priorities, identifying the most valuable use of time
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Great communication and stakeholder management skills.
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The ability to motivate and inspire a range of audiences through relationship building and storytelling.
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Good attention to detail and IT Skills.
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A strong belief in the work we do at PCR and committed to PCR’s values.
How to apply
Please upload your CV & supporting statement (max 1 side of A4), outlining why you want role & why you think you’d be a good fit, with examples of previous experience. Deadline 23:59pm on the 9th July.
Successful candidates will be invited to first round virtual interviews on w/c 14th July. Second round interviews at our office in London are scheduled for Thursday 24th July.
For more information about our organisation and what we do, visit the Prostate Cancer Research website, The Prostate Progress webpage, and the PCR online patient resource, The Infopool
PCR is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified individuals regardless of their race, gender, disability, religion/belief, sexual orientation, or age.
Transforming Research. Transforming lives.


The client requests no contact from agencies or media sales.
The CMV Connect Project Coordinator role is designed to enhance the charity's outreach and support initiatives, focusing on building and maintaining relationships with healthcare professionals, families, and the broader community. This position involves coordinating projects that aim to increase awareness, provide resources, and support families affected by cCMV. This role is a part time role funded by National Lottery Community Fund. It is a freelance contractor role, as it is a contract for services.
CMV Action is a UK-based charity dedicated to supporting families affected by congenital cytomegalovirus (cCMV), a leading cause of childhood disabilities such as deafness, developmental delays, and vision impairment. The charity provides information, advocacy, and support to raise awareness and improve outcomes for those impacted by cCMV, both during pregnancy and in babies and children.
Key Responsibilities
- Project Coordination: Oversee the planning, implementation, and evaluation of CMV Connect initiatives, ensuring they align with the charity's objectives. Work with other Operation Team members and report to the Board fortnightly.
- Supporting families: Work with the trustees to follow up on those we support and identify how we can support them in the future. Work with volunteers to organise in-person and online opportunities for families to meet up.
- Volunteer Coordination: Recruit, train, and support volunteers involved in CMV Connect project.
- Event Management: Organise and support events and campaigns aimed at raising awareness and funds for CMV Action.
- Stakeholder Engagement: Develop and maintain relationships with healthcare professionals, community groups, and other families to promote awareness and support for cCMV. Provide social media content to the Fundraising Officer when each milestone is reached.
- Resource Development: Assist in creating and distributing educational materials and resources for families and healthcare providers.
- Data Management: Collect and analyse data to assess the impact of initiatives and inform future strategies. Financial data collection for the final evaluation report.
Person Specification
Essential
- Education: Degree level qualification or equivalent experience in a relevant field.
- Experience: Proven experience in project coordination, stakeholder engagement, and working within a charitable or healthcare setting. Previous working experience with volunteers within a project would be ideal.
- Skills: Strong organisational, communication, and interpersonal skills; proficiency in Microsoft Office, including proficiency in Excel.
- Attributes: Ability to work independently and as part of a team, manage multiple tasks, and maintain confidentiality.
Desirable
- Qualifications: Project management or volunteer management qualification.
- Experience: Experience in fundraising, event management, and using CRM systems, experience managing a similar project or offering support to families.
- Knowledge: Understanding of public health issues, particularly related to congenital infections and how to work in the charity sector.
Working Conditions
- Location: The role is home-based with occasional travel required for meetings and events.
- Hours: Part-time position, with flexibility to accommodate the needs of the projects. Approximately 16 hours per week, equivalent to 2 days per week.
- Salary: £150 per day, 8 hours a day, approx. 2 days a week, approx. 40 weeks till early June 2026.
This role offers an opportunity to make a significant impact on the lives of families affected by cCMV, contributing to the charity's mission to raise awareness and provide support.
This role has been funded thanks to The National Lottery Community Fund!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Are you passionate about community, creativity, and professional development? Join the British Association of Dramatherapists (BADth) and help shape the future of dramatherapy in the UK.
We’re looking for a dynamic and driven Membership Engagement & Development Coordinator to lead on member communications, grow our professional community, and deliver impactful CPD programmes. This is a unique opportunity to make a real difference in a creative and caring sector, supporting dramatherapists across the UK and beyond.
In this pivotal role, you’ll:
- Enhance member satisfaction and engagement through strategic communication and outreach.
- Coordinate a diverse and profitable CPD programme, including our annual conference.
- Drive membership growth and diversification, with a focus on inclusion and innovation.
- Support and celebrate our vibrant volunteer network.
- Work flexibly from home, with a supportive and collaborative team.
Whether you're experienced in membership development, event coordination, or communications—and especially if you’re excited by the arts therapies—we’d love to hear from you.
Apply by: Sunday 20 July 2025
Interviews: Week commencing 4 August 2025
Location: Remote (UK-based)
Salary: £30,000 per annum (pro-rata if part-time)
The client requests no contact from agencies or media sales.
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Salary: £36,500 - £41,500 gross per annum (depending on experience)
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Working pattern: 1.0 FTE (37.5 hours per week), or 0.9 or 0.8 FTE. Flexible working requests will be considered.
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Contract: Permanent with a 6 month probationary period
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Team: Campaigns Team
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Location: This role can be hybrid, or office based. At a minimum, candidates will be required to work from the London office at least 2 days a week, as well as be able to attend ad hoc events and away days in person.
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Reporting to: Head of Campaigns and Communications
Safe Passage International (SPI) is recruiting a Policy and Public Affairs Manager to lead a core area of our campaigns work, by building on the organisation’s strong record of creating diverse coalitions of public support and delivering systems change for our beneficiaries. This will support the continuing and sustainable growth in our ground-breaking work to ensure that safe routes to sanctuary exist for all people seeking asylum, and that the young people and families we work with have dignity and safety on arrival.
As a vital member of the Campaigns and Communications team, the Policy and Public Affairs Manager will work closely with press, digital, grassroots campaigns and youth advocacy colleagues to campaign for change. Key priorities for the role will include developing policy positions and recommendations in this fast-moving area of policy which will underpin all our campaigns and communications and developing and delivering a political engagement strategy to influence the new UK Government and parliamentarians.
The successful candidate will be passionate about ensuring that those with lived experience of seeking sanctuary and/or directly affected by the issues we campaign on, lead, and shape our policy positions and political campaigning.
This is a challenging and rewarding role for candidates with a good understanding of the challenges young people and refugees face on arrival to the UK.
We are looking for candidates with strong policy and public affairs skills, as detailed in the Person Specification. Experience in a similar role would be welcome, but this position will have a dedicated training budget, and you will be supported to grow and develop within your role.
We value equity and diversity in our organisation and are striving to build a workforce reflective of the communities we work with. We encourage applications from people of all ethnicities, working ages, genders, sex, sexual orientations, faiths (or none), marital statuses (or none) and pregnancy status. We also have full flexible working policies to support people with disabilities and caring responsibilities. People with refugee or asylum-seeking backgrounds are experts by experience and are particularly encouraged to apply.
As a refugee charity, we offer a guaranteed interview for people with direct lived experience of seeking asylum who meet most of the essential criteria outlined in the Person Specification. If you have first-hand experience of applying for asylum in any country, please let us know in your application.
We respect that people’s identities is not defined by their past experiences and do not expect candidates to describe their lived experience during the interview process unless they wish to.
If you are excited by this role and working at Safe Passage International but do not have all the experience you think is needed, we would encourage you to apply anyway and reach out for an informal chat beforehand to discuss why you would like to apply for the role and what skills or experiences you think are relevant.
If you would like an informal discussion about the role, please visit the advert on our website.
How do I apply?
Please read the full Job Description & Person Specification and our ‘Application Questions and Guidance’ document.
The ‘Application Questions and Guidance’ asks candidates to submit a CV and Cover Letter answering sevenspecific questions linked to the Person Specification. Applications can be submitted via email in written form or as digital audio or video files.
For information on further application guidance, FAQs and an insight into what it’s like working at Safe Passage, please visit the ‘Working at Safe Passage’ section of our website
Closing date: Sunday 3rd August 2025 at 11:59pm
The client requests no contact from agencies or media sales.
About the park
Southern Park is a popular community greenspace next to Greenwich Peninsula Ecology Park at the heart of the Greenwich Millennium Village development. The site comprises wide open grassland, native tree and shrub areas and wildflower meadows and is a Site of Importance for Nature Conservation (SINC). The park is also an important space for local people to relax and enjoy recreational activities, with several well-loved play features.
About the role
This is a great opportunity for someone looking to establish their career in the parks and conservation field, working with the support of experienced staff within the Greenwich Peninsula Ecology Park team. The Project Officer role oversees the site's landscape maintenance contract to ensure the park remains attractive, safe, and well-managed. The role also adds community value by supporting engagement with local residents and enhances ecological value by facilitating volunteer involvement in habitat management.
About you
We are looking for an enthusiastic and self-motivated Project Officer with good administrative skills. You will be able to foster a strong working relationship with the Southern Park landscape maintenance contractors. You will have a passion for engaging people with wildlife and nature in an urban environment, along with experience working with volunteers and/or community groups from diverse backgrounds. You will have the capability to relay information effectively to a broad audience, both verbally and written. Being flexible and able to juggle priorities in a busy, ever-changing environment is key to this role
To fulfil the role, you must be resident in the UK and have the right to work in the UK.
Connecting people and green spaces to deliver lasting outcomes for both.



The client requests no contact from agencies or media sales.
We are bold, we are brave and we’re not afraid to work differently. At All We Can, your working days will be filled with purpose and meaning as we work in partnership with local communities towards a more just world. Your work will play an important part in the wider ambition of the organisation. In this team, we value trust and accountability, inclusive decision-making, anti-racism and care. We also care for each other and create a sense of purpose-driven community.
When you join us, you will be:
- Leading the Churches Team to ensure the effective delivery of the fundraising strategy in an environment aligned with All We Can’s culture and team leadership principle.
- Delivering speaking engagements at churches and at larger events.
- Engaging with Methodist Church in Britain’s leadership and key stakeholders to inspire long-term commitment and support.
- Analysing fundraising performance and making data-driven decisions to improve it.
- Contributing to the leadership of the organisation through Quarterly Business Reviews and collaborating with colleagues to enhance the work of the organisation.
To deliver the role successfully, you will need:
- Proven fundraising experience, particularly in church, faith-based fundraising, including donor acquisition and regular giving programs, donor stewardship, and income growth strategies.
- Experience of managing fundraising budgets
- Understanding of All We Can’s unique partnership approach
- Exceptional relationship management skills, with the ability to engage and inspire church leaders and congregations.
- Experience leading and developing a team, with strong coaching and mentoring abilities and ability to set clear goals, drive performance, and foster a collaborative team culture.
- Ability to analyse fundraising performance, using data insights to refine campaigns and maximise return on investment.
- Deep practical understanding and relationships with the Methodist Church.
For full list of accountabilities and requirements, and the recruitment process, please see the application pack.
All We Can is an international development and relief organisation, founded by the Methodist Church in the 1930s, working to see every person’s potential fulfilled
Why should you work with us?
- We pioneer locally-led partnership-based international development model
- Everyone’s welcome! At All We Can, everyone’s welcome irrespective of age, disability, gender, race or ethnicity, religion or belief, sexual orientation, or other personal circumstances. We’re committed to building inclusive and caring culture. We value and respect the diversity of our employees and aim to recruit people who reflect diverse communities. We have policies and procedures in place to ensure that everyone’s treated fairly and consistently at every stage of your employment, and we are open to consider reasonable adjustments for disabled people.
- We’ll help you grow and develop
Important note about completing your application – please read
When submitting the application, you will be asked to submit your CV and answer four competency-based questions. There’s no specified length for the answers and we ask you to use your judgment to balance between giving us as much information as needed and being succinct. The scoring is primarily based on the answers to the competency-based questions, so please ensure that you showcase your skills and experiences fully through those answers. We’ll not be able to score answers which say ‘Please see the CV’ or similar.
We look forward to receiving applications from people from variety of backgrounds and with different experiences. If you would like to find out more about the role or organisation, we encourage you to get in touch - if you wish to do so,
Use of AI is monitored and if you have used it in your application, we ask that you declare in any case, but especially if you use it as a reasonable adjustment.
Rooted in the Christian faith, All We Can is an international development and relief organisation, working to see every person’s potential fulfilled.




The client requests no contact from agencies or media sales.
Location: Billericay (with occasional travel around Essex and beyond)
Salary: £34,068 FTE, Actual £20,440.80 (based on 22.5 hours per week)
Contract and Hours: Permanent, Part time, proposed 22.5 hours per week (but flexible for the right candidate)
Benefits: Hybrid working, free enhanced DBS check, free on-site parking, learning and development opportunities, and access to our Employee Assistance Programme
Are you ready to make a real difference in the lives of disabled individuals and their families?
At Hamelin, we're not just about social care – we're about re-imagining it, finding innovative ways to support autistic adults and people with learning disabilities in achieving their life goals. We’re expanding our Income Generation team with this new role, which will be critical in securing funding to enable us to support more people, in very different ways.
As Community Partnerships Manager, you'll be at the forefront of our fundraising efforts, generating income from our corporate partners and supporters in our community; fuelling our essential programs and pioneering pilot initiatives. You'll be the driving force behind building strong relationships with businesses, charities and individuals, that secure vital funding and skilled volunteers for our services.
Previous experience in a community or corporate fundraising role is not essential, but you must have the ability to network productively and pitch proposals to a variety of audiences.
Is this the opportunity within charity fundraising you have been searching for?
We are proud to support families and individuals across Essex via our respite, community and wellbeing services. We offer opportunities for people to learn life skills, live independently, find employment and engage with their community.
The Income Generation and Communications department is a small but high-performing and ambitious team, working flexibly to support the charity’s frontline services. You’ll be joining a team that will give you the support to be successful, with the autonomy to develop your own role.
From time to time, you will need to represent the charity at events, support bids for contracts, and attend networking opportunities. This will mean occasionally working evenings, weekends or on your non-working days. We’ll give you notice of when this is required, and you’ll be able to claim your time back.
This role can be office based or predominantly remote to suit you (albeit there will be times when you need to be in Billericay or elsewhere in Essex).
We’re open to negotiating the working pattern with the successful candidate, to be as flexible as possible.
In order to be successful in this role you must have:
· Full driving license. Able to drive Hamelin vehicles as well as use of own car
· Experience of writing professionally and persuasively
· Experience of working across teams and influencing other Managers
· Experience of presenting complex information for a variety of audiences
· Great communication skills, with the ability to build strong relationships and credibility
· Bravery to challenge the status quo and embrace a continuous improvement approach
· The ability to understand complex information and analyse data
· ICT skills such as the MS Office suite
It would be great if you had:
· Formal qualification or training in fundraising, marketing, sales, bid writing or other fundraising disciplines
· Experience of building deep and beneficial relationships with businesses
· Experience of working with individuals with a learning disability or neurodiversity
· Experience of change management and service growth
Hamelin Trust has a duty to safeguard and promote the wellbeing of the people it supports and is committed to doing so. Hamelin Trust expects all staff and volunteers to share this commitment.
Appointments are subject to satisfactory enhanced DBS disclosure & other safeguarding and recruitment clearances.
Deadline for applications – Tuesday 8th July 2025
We anticipate having a single interview process and will send applicants the interview questions and assessment task in advance.
Defining care for a better future
The client requests no contact from agencies or media sales.
Population Matters – Director of Fundraising and Engagement
Location: Home-based with occasional travel (and a regular presence in the office).
Salary: £70k per annum, reviewed annually.
Contract: Permanent, full-time hours.
Population Matters, the organisation shining a light on the impact our growing population is having on us and nature, is seeking a Director of Fundraising and Engagement to lead and inspire a passionate team towards achieving a global funding model that is diverse, sustainable and pioneering by 2030.
Population Matters is a small yet ambitious global organisation with a vision of a world in which our human population lives fairly and sustainability with nature and each other. With Sir David Attenborough as a patron, the charity works to campaign, inform, undertake research and do all they can to encourage an open fair-minded and constructive debate about population to achieve a better future for people and the planet. They aim to create a wave of public awareness and corresponding policy action on a growing population and unsustainable consumption.
This is an exciting time to join the organisation with a revised vision, mission and values, in conjunction with a new global strategy for 2025-2030 launched earlier in the year.
The role of Director of Fundraising and Engagement will play a pivotal part in bringing the organisation’s five new strategic goals to life through targeted fundraising work made possible through strong relationship management, influential fundraising and engagement activity and effective partnership building with key stakeholders and donors. Using a test and learn approach, you will develop a diverse range of donors, allies and influencers who care about the planet and who will support and amplify the charity’s work. The role will also be responsible for exploring global funding opportunities around the creation of new regional hubs and ensuring that Population Matters’ fundraising is supported by clear, compelling, positive, targeted communications.
The role will also sit on the Senior Leadership Team (SLT), working collaboratively with the CEO and other Directors to ensure the organisation delivers impact across its strategic goals.
The successful candidate will have a strong track record in successfully developing and implementing fundraising strategies or plans, including leading a high performing team, as well as experience of securing funding from international sources or experience working in an international/global context. You will also have demonstratable success in developing and/or delivering an individual giving or legacy programme as well as a philanthropy or grant-seeking function.
You will have strong relationship building skills with major donors and individual supporters, able to align their giving needs with Population Matters’ work. Excellent communication skills will be combined with a resilient and optimistic approach and the ability to work independently with professional drive. Finally you will be passionate about the vision and mission of Population Matters.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 7th July, 9.00 am.
In the spring of 2025, the Vivensa Foundation launched its new strategic framework and identity. Formerly known as the Dunhill Medical Trust, it was back in the 1980s that our founder's niece recognised that the shifting demographics would drive a need for investment in a high-quality research base to improve our understanding of the mechanisms of ageing and ageing-related disease, together with the delivery of innovation to improve health and social care services for older people.
Our charitable objects were never more relevant than they are today and the opportunities are immense to support our academic and clinical researcher community to make real systemic change.
Today, we are the stewards of an endowment valued at around £170M, and have committed to distributing at least £30M over the next five years in in grant funding. We have also ring-fenced a part of our endowment for social investment. You can read more about our Strategic Framework here.
We now have a full time, permanent vacancy for an aspiring grants management professional to help us to deliver our strategic plan. As a member of the Grants Team and reporting to the Director of Research, you will be a primary point of contact for organisations applying for funding for academic or clinical research, as well as working with the team to develop, implement and evaluate our funding streams. As such, you will make key contributions to the development and delivery of our core services, reinforcing our reputation for high quality and support for the research community. If you’d like to explore using your grants management experience or research training in a subject area relevant to the work of the Foundation in a slightly different context, identify with our values and have the great attention to detail, flexible “can do” attitude and restless curiosity essential to the success of a small, expert team, go to our website to download the full job description and person specification and find out how to apply.
The client requests no contact from agencies or media sales.
Service Charge Analyst
£43,000 | East London | Hybrid (2 days in office)
Gateway Housing Association
Robertson Bell are pleased to be exclusively partnering with Gateway Housing Association in their search for a Service Charge Analyst to join their close-knit, dynamic team on a permanent basis. Gateway are uniquely the largest Sheltered Housing provider in Tower Hamlets and were the first registered provider of older persons shared ownership in the borough. They are particularly proud of their new build properties for leasehold, shared ownership and direct sale, which are low-density and high-quality.
They are seeking an organised, diligent Service Charge professional to support on the technical side of the Service Charge lifecycle and improve processes within the department. You will work closely with budget holders, enabling data-led decision-making and supporting donor and committee reporting. As a key member of a small, collaborative team, you will be hands-on managing a mix of transactional and more advanced duties, proactive in ensuring the key points in the yearly Service Charge cycle run smoothly.
Role Responsibilities:
- Undertake assigned processing, accounting, monitoring, control and review of service charge income and costs on a periodic basis.
- Review service charge income and costs monthly to ensure they have been charged to the correct scheme and fully investigate and resolve any principal variances and anomalies identified (e.g., miscoding’s, duplications).
- Prepare periodic reconciliations of service charge income and costs on a scheme/block level and with the preparation of annual service charge estimates and actuals processes for all tenures.
- Resolve service charge queries from internal and external customers.
- Complete assigned elements of strategic delivery projects across the organization, particularly relating to service charge specific projects.
- Ensure consistent apportionment and allocation of scheme costs in mixed tenure blocks and other complex schemes and regular monitoring, control and analysis of such costs.
- Implement and embed key service charge systems and processes as part of the organisation wide service charge improvement project.
Person Specification:
- Experience in service charge computation, accounting and analysis, including preparation of service charge budgets, estimates and actuals
- Robust understanding of residential service charge management, including current legislative requirements and sector best practice
- Strong organisational skills, able to control and deliver a range of tasks to strict deadlines
- Social housing experience.
- Experience of working with third parties, the wider community, and other external partners including managing agents
This is a hybrid position based out of Mile End. The closing date for applications is on the 15th July with first stage interviews taking place the week commencing the 21st July.
Applications will be under continuous review before then so please don’t delay in submitting your CV for consideration!
Senior Housing and Welfare Advice Worker - The Manna Society
Job Description
Who we are
The Manna Society is an ecumenical Christian organisation and registered Charity. It runs the Manna Day Centre at 12 Melior Street, London, SE1 3QP, the largest day centre working with homeless & vulnerable people in the London Borough of Southwark.
What we do
The Manna Day Centre, a drop-in Centre for homeless and long-term unemployed single men and women, is run by a team of project workers under the Director, who are responsible for its smooth operation. Basic Services offered include food, showers, clothing, housing & welfare advice, medical care, and access to laptops. The Centre opens to the service users 7 days a week, 8.30 a.m. – 1.30 p.m.
The Advice & Welfare team functions centre around finding accommodation, welfare benefits, debt management, sustainment of tenancies and support in becoming “job-ready”. Clients may approach us with other issues, and it will be the Advice & Welfare team’s collective responsibility to decide whether the matter can be managed within the team or requires external input/expertise e.g. immigration issues and refer/signpost accordingly. The focus is on delivering practical solutions to client issues.
Our advice sessions run from 9.30 am to 1.30 pm. The sessions offer a mix of appointments and drop-in opportunities for existing users of the Advice & Welfare service and those who are new to the service
Working Hours
The working week for this particular post is Monday to Friday, 9.00 a.m. to 4.00 p.m. each day. Annual leave is 25 days plus time in lieu of bank holidays worked. The annual salary for this post ranges from £33,775 to to £41,359. The starting salary will be dependent on your experience.
Reporting
The Manna Society operates in a collegiate manner but ultimately the Director is responsible for all staff matters. The Manna Society is an Equal Opportunities employer. Wherever possible, decisions affecting the running of the Centre are taken collectively by the team and the Director. In the event of any policy disagreement, the Director’s decision will be upheld.
Ethos
All staff will have a commitment to homeless people, which includes empathy, acceptance and respect. They will also work for necessary social change to ensure justice for homeless and poor people. Responsibilities are shared among the team according to needs, skills and aptitudes.
Responsibilities – Advice & Welfare Work
a) Lead and manage other members of the team through supervision, advice & welfare meetings etc in coming to agreement on implementation of policies and procedures tasks and pathways for client cases.
b) To manage a caseload of clients as agreed with the Director and the Advice & Welfare team representing/advocating for the client, as necessary
c) To help develop partnership and networking opportunities to expand our repertoire of providers in housing and other key areas
d) Keep up to date with appropriate legislation and policies. In doing so, attend relevant training to deliver “best advice” and make recommendations/research required training for other members of the Advice & Welfare team
e) Write reports and deliver statistics on your clients as required
f) Maintain confidential records and administrative systems including database, block grants and petty cash systems amongst others
g) Contribute newsletter articles on a quarterly basis
h) Attend team meetings of all staff as required
i) Ensure compliance with all society policies relating to Advice & Welfare and the centre
Responsibilities – Administration
As the senior worker in the team, you will be expected to assume responsibility/provide support in the following areas:
a) Providing statistical analysis and reporting as required by LB Southwark grant which supports the cost of running the Advice & Welfare team in part
b) Providing ad-hoc reports/case studies to support external grant applications on behalf of the society
c) Support the Safeguarding Lead (the Director) in producing the Safeguarding policy and associated materials, ensure that the Advice & Welfare Team have up to date Safeguarding and Prevent training
d) Manage all formal Subject Access requests in line with the Data Protection Act 2018 and support members of the team undertaking SARs on behalf of Advice & Welfare clients
e) Manage and disseminate all private rented property vacancies to the curated list of recipients on a daily basis
f) Assume responsibility for the database to maximise efficiency and ensure that all records are maintained to enable production of reports
g) Maintain all grant spreadsheets for accuracy and in readiness for annual accounts/audits
h) Be responsible for managing regular Advice & Welfare meetings and subsequent actions arising from those meetings
i) Prepare Advice and Welfare presentations for bi-monthly management committee and attend said meetings
These are the principal responsibilities. However, the Director may require staff members to undertake other duties, as and when circumstances dictate – for example, staff/volunteer shortages, holidays, special occasions, etc.
The closing date for applications for this post is Wednesday 23rd July, followed by interviews on Wednesday 30th July 2025.
The client requests no contact from agencies or media sales.