Operations jobs
We are seeking a compassionate and organised individual to join our team as a Triage and Advice Officer. In this frontline office-based role, you will be the first point of contact for clients seeking support from our charity. You’ll be responsible for gathering essential personal and case information, assessing their needs, and either referring them to our service teams or signposting them to external organisations better suited to assist.
The successful candidate will be:
- Organised and able to manage a varied workload
- Compassionate, patient and empathetic in their approach to client interactions.
- Be confident using the telephone and proficient in computer systems and digital tools
To apply please download the recruitment pack and forms from our website . Closing date is midnight on 15 Sept 2025.
We value diversity and warmly encourage applications from disabled and LGBTQIA+people, candidates who share lived experiences with our service users, and people from Black, Asian and global majority communities.
The client requests no contact from agencies or media sales.
This is a hugely exciting opportunity to join Gloucester Cathedral as it enters a key period of development. We are looking for an enthusiastic, motivated and highly skilled individual to oversee our small but busy fundraising function, helping to develop and implement our Fundraising Strategy, embed the newly implemented CRM system (Beacon) and deliver the Cathedral’s Operational Plan. You will oversee the depth and breadth of our Fundraising and Development activities, which includes the day-to-day running of the team, delivering our ambitious In Tune Campaign and Cloisters Project, and looking after a portfolio of high value donors. You will also play an instrumental role in further developing new relationships with major donors.
We’re looking for a high performing team player with great communication skills, adaptability and an innovative approach to achieving ambitious fundraising targets. As a member of the Cathedral Leadership Team (CLT) you will help to deliver the Cathedral’s strategic vision and will be responsible for ensuring that our welcome values are lived out daily through the way that we engage with donors, supporters and partners.
You’ll be working closely with teams across the Cathedral - including our Music Team, Clergy, and Learning & Participation team - so the ability to form positive relationships with various stakeholders is crucial.
The ideal candidate will have:
· At least five years’ experience of working in a charity, heritage, arts or visitor attractions leadership role, with a proven track record of securing and growing income, delivering large scale fundraising campaigns and working with major donors
· Experience of line-managing and leading a staff team at a senior level
· Excellent time management and the ability to balance numerous priorities and deadlines
Crucially, you will have a genuine passion for exceptional donor care and building meaningful relationships. In return, we offer the rewarding experience of working in a high profile, multi-faceted heritage site with a supportive team who are committed to what they do. Opportunities like this are rare, so if you are looking for a stimulating role where no day is the same, this could be the perfect job for you.
The client requests no contact from agencies or media sales.
About the team
This is a very exciting time to be joining Impetus as we aim to support more young people this year than ever before in our history. We are looking for a highly organised and motivated Team Administrator who is excited by the prospect of working for an ambitious Philanthropy team in a sector leading charity. In this varied role, you will have the opportunity to support a variety of different types of donor engagement, including volunteering, pro bono, and events, as well as partnership management, in particular corporate partnerships.
The Philanthropy team raises income for Impetus and for Impetus partner charities. There are thirteen members of the team who are responsible for fundraising, events, and donor engagement, as well as collaborating with colleagues across the organisation to ensure we make a compelling case to generate new financial commitments and wider support for our work. The team also delivers a high-quality engagement programme of volunteering and pro bono for Impetus’s corporate supporters. Impetus has an annual income of over £10 million which we are looking to grow to £12-14 million within the next few years.
Impetus is driven by a shared belief in tackling the barriers that hold back young people from disadvantaged backgrounds in education and employment. Alongside investing extensive financial and non-financial support in our charity partners through our Investment Team we also seek to influence decision makers to design and implement evidence led policy and direct new resources to get young people the support they need through our Public Affairs team. We are resolutely focused on outcomes, driven by quality evidence.You would be joining a team that is passionate, rigorous, determined and warm. We care deeply for our colleagues, our charity partners and the young people we serve.
About this role
This is an exciting opportunity for an excellent team player with enviable administrative and organisational skills. We are looking for someone with charity sector experience who is passionate about supporting and creating efficient and effective processes to enable our team to raise more money to support more young people.
The Team Administrator is a highly professional and proactive individual with excellent attention to detail who will directly support a busy and committed team.
We will expect the successful candidate to come into the office at least two days a week as well as attending a range of fundraising events throughout the year, including two evening events and one weekend event, for which they will receive TOIL.
Key responsibilities
Team Support
- Calendar management for the Philanthropy Team, especially the Director of Philanthropy and Partnerships, including arranging external meetings for senior fundraisers.
- On-site support at events as required.
- Draft content for internal and external audiences, such as the internal newsletter, team updates or materials on programmes for funders.Manage incoming enquires quickly and professionally.
- Create and maintain efficient processes for managing and recording fundraising enquiries and information on the CRM system (Salesforce). Support room bookings when required.
Salesforce
- Be the point of contact for creating Salesforce reports to help drive fundraising activity.
- Support the logging of meeting notes on Salesforce working with fundraisers to ensure effective knowledge management and appropriate follow-up.
- Support management of Salesforce accounts, ensuring accuracy and up to date information is recorded.
- Support the creation and development of individual dashboards to help track and increase fundraising.
- Responsible for updating Salesforce database with pro bono and volunteering project information including reporting and tracking information.
Donor engagement support
- Assist with research on donors and prospects.
- Support the Pro Bono function, for instance, supporting the sourcing and stewarding of pro bono support from individuals and companies; and with the onboarding and management of pro bono partners, including inductions and ongoing communication.
- Manage the distribution and dissemination of supporter care materials and fundraising merchandise.
- Support with the preparation of templates and collateral such as presentations and donor communications.
- Proofreading of applications, reports and external communications.Write briefs for senior colleagues in advance of donor meetings.
- Demonstrate professionalism and best practice in all duties, comply with the organisation’s policies and procedures and proactively support the wider team to deliver our mission effectively.
Person specification
Essential:
- Proven experience of working in an administrative role within the charity sector.
- Excellent and demonstrable organisational and administrative skills; with the ability to work under pressure to prioritise a busy and varied workload and meet multiple deadlines.
- Experience of supporting the processing of donations and financial management systems.
- Ability to work with minimal supervision with a pro-active, positive approach and high level of initiative to analyse problems and identify solutions.
- A continual focus on improving service to donors, both internal and external.
- Excellent written communication skills.
- Excellent verbal communication skills; with the ability to deal with people at all levels, internally and externally, in a confident, assertive and professional manner.
- Ability to work collaboratively as part of team, demonstrated by the ability to be flexible and adapt to changing situations.
- Excellent analytical and data reporting skills.
- Excellent PowerPoint and presentation skills.
- Experience of using databases, including input and extraction of data, reporting and experience in using Salesforce or a comparable CRM system.
- Excellent IT and technology skills with strong experience and/or knowledge of Microsoft Office Suite (Outlook, Teams, Word, Excel, Powerpoint).
- Excel skills would be a benefit.
- Meticulous attention to detail and a high level of accuracy, with experience of setting up and maintaining administrative records and systems.
- A commitment to Impetus’ mission.
- A commitment to equality, diversity and inclusion.
Our commitment to equality, diversity and inclusion
We believe that a diverse workforce leads to an organisation that is more open, creative and gets better results.
We want our team at Impetus to represent the diversity of the people and communities we serve. We also want our team to be one where different experiences, expertise and perspectives are valued, and where everyone is encouraged to grow and develop.
We want to reach a diverse pool of candidates. We are happy to consider any reasonable adjustments that potential employees may need to in order to be successful.
We recognise the importance of a good work/life balance. We do everything we can to accommodate flexible working, including working from home, working part-time job shares and other arrangements.
Please just let us know in your application or at any stage throughout the process (and beyond) if these are options you’d like to explore.
Impetus is an equal opportunity employer and is determined to ensure that no applicant or employee receives less favourable treatment on the grounds of age, disability, gender reassignment, marriage and civil partnership, race, religion or belief, sex and sexual orientation. We value diversity and welcome applications from people of all backgrounds.
How to apply
You will need to:
- Complete the online form (including the equal opportunities monitoring form).
- Upload a comprehensive CV and supporting statement. The supporting statement should be no more than two sides of A4 and should address the criteria in the person specification.
You should also include the contact details of two referees, one of whom must be your current or most recent employer. Referees will only be approached with your express permission.
As part of our commitment to flexible working we will consider a range of options for the successful applicant. All options can be discussed at interview stage.
The deadline for applications is 9am Tuesday 26th August 2025.
Interviews
1st interviews will take place on Monday 1st September 2025.
2nd interviews will take place on Thursday 4th September 2025.
You will also be required to provide proof of your eligibility to work in the UK.
Personal Data
Your personal data will be shared for the purposes of the recruitment exercise. This includes our HR team, interviewers (who may include other partners in the project and independent advisors), relevant team managers and our IT service provider if access to the data is necessary for performance of their roles. We do not share your data with other third parties, unless your application for employment is successful and we make you an offer of employment. We will then share your data with former employers to obtain references for you. We do not transfer your data outside the European Economic Area.
Impetus transforms the lives of young people from disadvantaged backgrounds by ensuring they get support to succeed in school, in work and in life.


JOB OPPORTUNITY
Farm Assistant – Day Service
Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ
Hours: Part-time (16 hours per week)
Contract: Permanent
Salary: £10,511 per annum (£26,279 for 1 FTE)
Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We are looking for a farm assistant who will support the Farm Lead in delivering the vision for the farm by supporting the delivery of the farm’s day service, which includes adults with varying learning, physical, and mental disabilities (or different abilities). This role will include:
· Delivering the day service activities every Monday and Thursday, which include supporting our day service to care for our rescued and rehomed animals, sports, woodland activities, gardening, arts and crafts, and public facing activities.
· Deliver life and employability skills boosting sessions alongside the public, such as pop-up cafes and fundraising stalls.
· To carry out animal cleaning rota responsibilities alongside the day service,
· To support the farm education lead in the day service achieving AQA awards through day-to-day activities.
· To support the education lead in giving tours/pre visits to new adults with learning disabilities,
The successful applicant will need to demonstrate:
· Relevant qualifications and experience in animal management/social care
· The flexibility to work Mondays and Thursdays, with the opportunity for more hours possible as the programme grows.
· Excellent verbal communication skills
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, sociable, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
· A non-contributory defined benefit pension scheme with 7% employer contributions.
· 25 days annual leave (plus BH), rising to 30 days after 2 years of service (pro rata).
If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well to work alongside people with learning disabilities, in this environment?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will close on 1st September 2025. Interview dates: TBC early September. We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
JOB OPPORTUNITY
Sessional Farm Assistant
Based at Oasis Southampton City Farm, Green Lane, Southampton SO16 9FQ
Hours: Flexible
Contract: Sessional
Hourly Rate: £12.60 per hour
Oasis Southampton City Farm is a community focused registered charity working in Southampton. We provide a range of supportive, wellbeing boosting, and nature-based activities for our communities, which include young people and adult learners with disabilities.
We are looking for sessional farm assistants who will support the Farm Lead in delivering the vision for the farm by supporting the delivery of the farm’s variety of activities, including:
· To deliver youth activities on the farm, supporting young people to help care for the animals
· To deliver birthday parties on weekends to groups of up to 30,
· To deliver animal experiences, giving families the opportunity to meet and greet our rescued and rehomed animals
· To support our adult day service with caring for our animals
· To support with the animal cleaning and feeding rota, alongside groups or individuals.
· To support with the running of our café, which runs on the weekends. Working alongside our youth volunteers to serve refreshments and food.
The successful applicant will need to demonstrate:
· Relevant qualifications and experience in animal management/public sector
· The flexibility to work across the week, including some weekends.
· Excellent verbal communication skills
· Proven ability to work alongside others in projects that work with the public.
· Punctuality, reliability, and honesty.
· Ability to always evidence the Oasis ethos and values.
This is a unique opportunity for a friendly, hardworking and driven individual, who is looking to make a difference in a growing and community focused field of work. In return we offer:
· Flexible working practices which encourage innovation and fresh ideas.
· A supportive network and friendly team in a motivating working environment.
For more information please visit Oasis Charity Jobs Website. If you are interested, please send your CV and Supporting Statement. In your supporting statement please address these questions:
1. Expand on your CV to explain how your skills and experience meets the Job Description. Give specific examples.
2. What personal attributes does a person need to do well in this role?
3. How do you see the Oasis ethos and 9 Habits being displayed in this role?
Applications will be looked at on a rolling basis with an invite to interview and a trial session.
We actively encourage applications from people of all ethnic backgrounds and minority and underrepresented groups. If you require any assistance to overcome potential barriers, please let us know.
Applicants must be able to prove their right to work in the UK. Oasis is committed to making a difference to the lives of the communities it works in, and as such you must show a willingness to demonstrate commitment to the values and behaviours which flow from the Oasis ethos. We are committed to safeguarding and promoting the welfare of children and young people. We expect all staff to share this commitment and to undergo appropriate checks, including enhanced DBS checks.
Oasis supports Equal Opportunities. Registered Charity No. 1163889
The client requests no contact from agencies or media sales.
Fixed-term contract for 12 months (maternity cover)
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Do you want to be part of a mission-driven team focused on transforming young people’s lives? If so, we’d love to hear from you!
Role Summary
We require a digital marketing and communications professional to have overall managerial responsibility for CEC’s corporate digital communications channels and support our wider marketing work through leading key distinct audience engagement projects in line with our strategic priorities.
World class careers education requires engaging lots of institutions, stakeholders and audiences (e.g. education, employers, providers) to work together in a focused, strategic and coordinated way for young people across the country. Our communications and engagement work has a fundamental role to play to support the ‘system’ and its actors (from policy and practice) within it.
This role requires a blend of strategic oversight and day-to-day execution. You’ll need to be comfortable moving between big-picture planning and hands-on delivery. You will help us translate our organisational strategy into targeted digital engagement across our corporate digital channels (website, social and email) in the most effective and impactful way to a) support hard working system actors (e.g., educators, employers, providers, careers hubs) and b) tell our story as a system and thought leader.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload an anonymised version of your CV.
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why you would like to work for Careers and Enterprise Company.
Closing date: Midnight on Tuesday 2nd September 2025.
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
The Royal Ballet and Opera continues to lead the way in opera, ballet, music and dance both live on stage and through multiple digital platforms, from live streaming to worldwide cinema screenings. Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies: The Royal Ballet and The Royal Opera.
As a charity we could not plan for our next programme of artistic work, or our community and outreach projects, without the support of our philanthropists and members. As an organisation we are committed to ensuring that all philanthropists and members enjoy a rewarding relationship with our organisation.
The Development and Advocacy Department are looking to appoint an experienced Philanthropy Manager to join our Philanthropy team on a permanent basis. Reporting to one of the Senior Philanthropy Managers, in this role you will manage a number of philanthropic relationships and make a significant contribution to the team through developing new initiatives and growing the portfolio.
The ideal candidate profile for this post will be a team player, with the following credentials:
- An established track record in philanthropy or fundraising for major organisations
- Demonstrated success in managing a portfolio of high value relationships with experience of personally securing significant gifts
- Ability to think strategically to devise relevant engagement and cultivation plans and identify opportunities for approaches to prospects
- A balance of experience and innovation to be able to develop new ideas and launch new initiatives successfully
- Credibility as an ambassador in the area of philanthropy, able to work effectively at senior levels and liaise with high-net-worth individuals
- Strong project management skills, with demonstrable experience of solving complex problems, drawing on given resources and collaborative working
A working knowledge of our repertoire is not a pre-requisite for this role but the ability to upskill quickly in our art forms in order to confidently speak to prospective donors is essential.
The Royal Ballet and Opera is committed to creating a diverse and inclusive environment in which everyone can thrive. We particularly welcome applications from those who are from a global majority background and/or those who are disabled, as they are under-represented within our organisation. As a Disability Confident Employer, we guarantee to interview all disabled applicants who meet the essential minimum criteria for our vacancies.
Closing date for applications: 8am, Friday 5th September 2025.
First stage interviews will be online via MS Teams with second stage in person interviews at the Royal Opera House in Covent Garden.
Applicants must have work authorisation for the UK. No agencies.
Our Covent Garden theatre has been at the heart of London and British cultural life for three centuries. We are home to two world-class Companies.




The client requests no contact from agencies or media sales.
Senior External Affairs & SRH APPG Manager
The Faculty of Sexual and Reproductive Healthcare. Salary: £41,000 per annum
The Faculty of Sexual and Reproductive Healthcare (FSRH) believes that access to quality sexual and reproductive healthcare is a fundamental right. This is why we are working together with our 14,000 members and partners to shape better sexual and reproductive health for all.
FSRH is the leader in the field of sexual and reproductive healthcare, and we are the voice for healthcare professionals working at the frontline of Sexual and Reproductive Healthcare (SRH) in a range of settings in the community and primary care. Our members include SRH specialists, GPs, nurses, midwives and pharmacists. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the lifecourse for all.
FSRH’s External Affairs Team influences policy and practice through evidence-based advocacy as well as raising awareness of SRH rights among the public. We aim to develop policy, build partnerships to enhance influencing ability, and provide external communications inclusive of media relations in order to promote the goals set out in FSRH’s Hatfield Vision and Organisational Strategy, through the promotion of the highest standards in the field of SRH.
The All-Party Parliamentary Group on Sexual and Reproductive Health in the UK (APPG SRH) promotes awareness and understanding in Parliament of a range of issues relating to sexual and reproductive health across the life course (from menstruation to menopause and beyond). Backed by a passionate cohort of Parliamentarians and other stakeholders, the APPG is Co-Chaired by Dr Rupa Huq MP and Baroness Barker, supported by passionate Vice Chairs, Baroness Sugg and Maya Ellis MP.
About the role
This role plays an integral part in helping manage and develop the outputs of the External Affairs team, while advising on FSRH strategic issues. As the Senior Manager and Deputy to the Director in the team, you will manage the team’s External Affairs Officer, and drive delivery of the ambitions contained in FSRH’s Hatfield Vision. As Manager to the All Party Parliamentary Group on Sexual & Reproductive Healthcare you will work directly with leading Parliamentarians and partners to manage and deliver the APPG’s annual programme of work and meetings.
We are looking for an enthusiastic individual with an interest in healthcare policy and a passion for improving society. A background in policy, public affairs, campaigning, as well as proven project management and events experience is highly desirable. Excellent writing skills are essential, as is a broad understanding of communications techniques to engage policy makers around the issues that clinicians and the public alike face.
FSRH offers a flexible working pattern, including hybrid working, with the option of working in the offices of the Royal College of Obstetricians and Gynaecologists in London Bridge, where FSRH is situated. FSRH also offers a package that includes a first-class pension scheme and generous annual leave.
The closing date for applications is Sunday 14th September with interviews likely to take place w/c 22 September 2025
We will offer you:
We offer a range of benefits at FSRH to support staff wellbeing, including:
25 days holiday, with an additional 2 days leave after 2 years of service, and a further 3 days after 5 years.
- Birthday leave
- Flexible working culture
- Volunteering Day
- Pension and life assurance scheme: 10% employer contribution / 5% employee contribution after successful completion of probation. This also includes access to life assurance at 4x annual salary and an income protection scheme.
- Employee Assistance Programme (EAP)
- Employee discounts portal
- Free Lunch Thursday
- Interest free season ticket travel loans
- Enhanced maternity, paternity & adoption pay
- Training and development
To Apply
Please apply at the following link: Senior External Affairs & SRH APPG Manager job - Faculty of Sexual and Reproductive Healthcare Head Office - FSRH - Faculty of Sexual and Reproductive Healthcare
Deadline for applications is Sunday 14th September 2025
Interviews are likely to take place w/c 22nd September 2025
We value diversity, promote equality and encourage applications from people of all backgrounds. We are working hard to minimise unconscious bias and your application will be anonymised to support this.
NB: In order to fulfil this role you should be resident in the UK with a valid right to work; we are unable to sponsor people requiring a work visa.
The Faculty of Sexual and Reproductive Healthcare (FSRH) is the leader in the field of sexual and reproductive healthcare.




The client requests no contact from agencies or media sales.
DFN Project SEARCH offer an evidence-based supported internship model which takes place entirely in the workplace. The programmes provide continuous support to young adults with a learning disability, and autistic people who are aged between 16 – 24 with an Education Health and Care Plan, or equivalent, in their final year of education.
We are looking for skilled administrators to provide support for our Programme Delivery and Corporate Governance teams (although there wll be close working and crossover in the two roles). We are happy to discuss job share or part time working if preferred.
The roles are fully remote, with some attendance at team away days and conferences/meetings where required.
Please see the two Job Descriptions attached with this posting for further information about what is involved in the roles. If you wish to apply for a particular role, please state your preference in your intial cover letter.
If you would like further information about either role, please contact Jule Brennan via the recruitment address listed.
The client requests no contact from agencies or media sales.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is actively recruiting for the position of ‘Direct Marketing Manager’ to join its award-winning and established team. The role is to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The Direct Marketing Manager has operational and strategic responsibility in developing and implementing the Islamic Relief UK direct marketing programme. This includes the following key direct marketing channels: Email, SMS, Direct Mail, OOH and DRTV. The postholder will ensure the delivery of cross-channel, high profile and impactful marketing campaigns that drive action and improve supporter retention.
Knowledge, skills and attributes required:
- Educated to Degree level, or equivalent standard
- Professional qualification in Marketing
- Ability to communicate technical information and requirements to non-technical management and internal stakeholders
- Working knowledge of Adobe Creative Suite
- Commercially aware with good understanding of budget management and ROI
- An aptitude to plan annually, multiple campaigns and activities
- An understanding of marketing and other current marketing trends
- An ability to manage multiple projects
- An understanding of marketing strategy, marketing techniques, and knowledge of qualitative and quantitative research techniques
- Proven record of excellent people and interpersonal skills with strong communication skills at individual and group levels.
- Excellent project management skills, ability to set goals and manage appropriate activity to achieve them
- Ability to drive creative development and ideas
- Excellent analytical skills with the proven ability to manipulate and interpret information
- Ability to influence and persuade at various levels across the organisation
- Ability to review and evaluate marketing communication activities and identify opportunities for improvements
- Extensive knowledge of marketing principles and techniques – both traditional and digital
- Knowledge of branding and marketing in the INGO sector
- Extensive working knowledge of email marketing platforms
Experience required:
- Production of core marketing collateral including print, digital and audio-visual resources
- Management of integrated campaigns across all direct marketing channels
- Experience of audience profiling and segmentation
- Implementing successful customer/donor journeys across all direct marketing channels
- Raising funds/generating profit across all direct marketing channels
- Demonstrable experience of using email marketing platforms to develop customer journeys, raise funds and drive engagement with customers/donors
- Third sector experience, specifically within a marketing led role
- Experience of influencing and managing a wide range of stakeholders in a complex organisation
- Practical experience of successfully managing marketing budgets, evaluation and monitoring systems
- Proven experience in planning and project management, with the skills to engage colleagues and support at all levels
- Experience of building, developing and managing strategic partnerships with business suppliers (including creative and buying agencies), ensuring development of clear briefs, value-for-money, achievement of results, compliance and commitment to an organisations values and goals
- Experience of working with data management/analysis teams
- Experience of delivering with set budgets and using resources effectively to successfully balance creative aspirations with limited financial and other resources
- A track record of developing innovative marketing campaigns across all media and platforms
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We may therefore close the advert sooner than advertised.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
The Commonwealth Foundation is committed to bringing Commonwealth civil society and its citizens into the centre of discussion and decision-making around critical issues that affect their lives. As Programme Officer, Knowledge, Learning and Communications, you will be working closely with the Manager in the Knowledge, Learning and Communications (KLC) team and you will engage with civil society issues throughout the Commonwealth. You should have relevant experience in developing innovative digital content including copy and visual media for a range of online channels. You will need to be able to produce and schedule quality content related to the Foundation’s programmes to build engagement with civil society audiences. This position is only open to applicants with an existing right to work in the United Kingdom.
The organisation
The Commonwealth Foundation is mandated by its Member States to advance the interests of Commonwealth civil society. The Foundation seeks to nurture the growth of vibrant and free societies: championing the active and constructive participation of people in all aspects of governance. Our key focus areas are climate justice, health justice and freedom of expression. Our cross-cutting themes are gender equality, small and vulnerable states and young people.
The Foundation’s current Strategic Plan, which details what we are doing, how and why, can be accessed via our website, along with our latest Annual Report where you can get a good idea of how we are currently working.
The programme
The mandate of the Knowledge, Learning and Communications (KLC) programme is to capture, distil and share knowledge and learning to strengthen Foundation’s impact and effectiveness. The programme brings together a range of functions critical to the Foundation’s identity, coherence and visibility including the facility to learn internally; management of information and infrastructure; leadership of the Foundation’s monitoring and evaluation work; and all aspects of our communications and outreach including reporting.
The role
The Programme Officer (PO) will support the effective delivery of the Foundation’s Knowledge, Learning and Communications (KLC) workplan. Working under the supervision of the KLC Programme Manager, you will be responsible for maintaining the Foundation’s websites; planning and creating content for our online channels that communicates meaningful results and tells the Foundation’s story in as engaging way as possible; event coordination, facilitation and promotion; support for media relations; support for annual reporting and results monitoring; and support to Foundation staff in the optimal use of communications tools and IT.
Key tasks and responsibilities
The postholder will undertake the following key tasks:
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Actively promote the values and aims of the Commonwealth
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Monitor and engage with sector news, trends and discussions
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Plan and create content for all social media channels, monitoring and reporting on social media reach and digital metrics
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Manage content for the Foundation’s websites and work with web developers to develop functionality and meet evolving needs
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Play a leading role in event coordination and promotion
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Work collaboratively with the other Foundation programmes, identifying opportunities to maximise synergies towards the Foundation’s vision and mission
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Guide staff in the effective use of information technology including platforms such as Zoom Webinars and databases like Airtable
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Generate writing and other media that captures ideas and best practice from one area of our work and communicates it effectively with a wider audience
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Coordinate and support data collection and monitoring results against our strategy
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Prepare copy and content for briefing notes, reports and presentations
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Guide and support staff in their communications
The individual
We seek an individual with demonstrated experience in communications gained within a comparable field, especially of social media and online marketing, along with experience of using website content management systems. The ideal candidate will also have experience using the Adobe Creative Cloud Suite and have a good understanding of Microsoft tools and webinar/virtual meeting platforms. They will have strong writing skills and experience in storytelling and reporting, along with an ability to work collaboratively with stakeholders. They should have an awareness of ensuring brand and style guidelines are reflected across communication activities and be comfortable acting as a first point of contact for media enquiries as well as liaising with colleagues and external suppliers.
What we Offer
Salary expectations: £32,076 - £35,605 per annum
The Foundation is proud of our welcoming and accommodating working environment. We strive to be a great place to work.
We offer generous holidays 30 days (plus 8 bank holidays and 4 privilege days).
Fifteen percent of your salary is payable tax-free at stipulated periods in lieu of a formal superannuation scheme.
Foundation staff have access to our private health scheme, including dental cover.
We are based in Marlborough House, Pall Mall, central London. We are currently operating a flexible working policy which requires all staff to work from the office at least five days per fortnight including every Wednesday, and applicants must be able to affirm their capacity and willingness to work within this policy.
Our commitment
The Foundation celebrates diversity, and we are proud of our diverse and welcoming team. All qualified applicants already eligible to work in the UK will receive consideration for employment without regard to disability, race, nationality, ethnic or national origin, religion or belief, sex, gender, sexual orientation, gender reassignment, marital status or pregnancy.
If you need us to make any special accommodation in the recruitment and selection process because of a protected characteristic, please let us know.
The process
Interested candidates should apply online via the Commonwealth Foundation website.
The application requires you to provide a comprehensive CV as well as a motivation letter that clearly addresses the criteria as outlined in the person specification and the competencies framework.
You must possess and declare the right to work in the UK at the time of application submission for your application to be considered. The Commonwealth Foundation does not sponsor work visas.
Closing date for applications:
9.00am BST Tuesday 26 August 2025
Interviews:
First-round interviews will be held online, in the week beginning 8 September 2025.
Second-round interviews will be held in person in the week beginning 15 September 2025 at Marlborough House, central London.
The client requests no contact from agencies or media sales.