Operations management jobs

About CLTR

The Centre for Long-Term Resilience (CLTR) is a UK-based, non-profit, and independent think tank with a mission to transform global resilience to extreme risks. We achieve this by working with governments and institutions and offering targeted, evidence-based advice designed to enhance understanding, decision-making, and governance—with a particular emphasis on advising the UK government.

At CLTR, we focus on three prioritised policy areas that, when addressed effectively, can substantially reduce both present and prospective global threats: i) biosecurity, ii) artificial intelligence, and iii) improving how governments manage extreme risks.

You would join a passionate and committed team with diverse experiences spanning academia, healthcare, government, non-profit organisations, and the private sector. We place immense value on our work and fostering a positive team culture supporting staff wellbeing and growth. CLTR’s approach is anchored in our three core values: i) integrity, ii) people first, and iii) targeted real-world impact.

Your Role

This role represents an exciting addition to our team, reflecting our organisational commitment to putting our people first as our team grows in size.

Reporting to the Director of Operations and working closely with the Chief of Staff, this role will contribute to the development and management of the key systems, policies, and processes underpinning CLTR’s people operations and culture.

While primarily focused on HR-related projects and responsibilities, you will have scope to take on wider operational responsibilities as part of CLTR’s core Operations Unit. We are open to tailoring certain aspects of the role to align with the successful candidate’s interests and experience.

This is an excellent opportunity for someone who thrives in a dynamic, small-organisation environment where they can make a meaningful impact across multiple operational areas.

What you'll do:

Recruitment and talent management

• Support the design and delivery of recruitment strategies to attract top talent across all levels, including contractors

• Oversee the full employee lifecycle including recruitment, onboarding, performance management, and offboarding

• Lead performance review processes and support the development of career progression frameworks

• Oversee the administration of learning and development plans and internal training initiatives

Employee relations and workplace culture

• Support the management of employee relations issues, providing guidance and support to managers and staff on HR-related matters

• Contribute to fostering a positive workplace culture that promotes engagement, inclusion, and wellbeing, in line with CLTR’s values

• Support employee engagement initiatives and coordinate feedback mechanisms (surveys, exit interviews, etc.)

HR operations, systems, and compliance

• Maintain accurate employee records and HR databases, ensuring compliance with data protection requirements

• Support the Director of Operations in ensuring compliance with employment law and HR regulations

• Contribute to the development of HR policies, procedures, and best practices that align with organisational values and legal requirements

• Manage workplace health and safety responsibilities in coordination with relevant stakeholders

Strategic HR and operational support

• Develop and monitor HR metrics and analytics to inform decision-making and strategy

• Contribute to broader operational projects and initiatives as needed

Skills and Experience Required

What you'll bring: 

• A genuine passion for people operations and driving improvements in the systems, policies and processes that support other team members to thrive

• Demonstrable experience in HR or people operations roles

• Strong working knowledge of employment law and HR best practices

• Track record of managing the full employee lifecycle in a small to medium-sized organisation including recruitment and onboarding

• Exceptional attention to detail, strong written communication skills, and excellent organisational abilities, including managing priorities across the team

• A proactive, self-motivated approach with strong problem-solving skills and the ability to manage competing priorities in a fast-paced environment

• Excellent interpersonal skills, able to communicate efficiently, calmly and professionally and build relationships at all levels

• The ability to maintain a high level of confidentiality and discretion at all times 

• The ability to help drive a positive team culture

• Directness and openness in giving and receiving feedback

• Strong interest in and commitment to CLTR’s overall mission and vision

We also expect all staff to model our values of integrity, people first, and targeted real-world impact.

As an employer we encourage candidates from all backgrounds to apply and do not discriminate based on age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, and sexual orientation. We also warmly welcome applicants returning to work after career breaks.

Location and Travel Requirements

The successful candidate will be expected to attend our central London office in Westminster at least twice a week, ideally three. We are open to discussing remote working arrangements with candidates.

Salary and Benefits

£65,000 to £70,000, depending on experience. 

In addition to your salary, CLTR offers a generous benefits package which includes:

• 30 days annual leave, plus public holidays

• £3,000 annual learning and development budget, plus up to five days paid work time

• £2,000 onboarding grant for equipment and supplies

• £5,000 (before tax) annual wellbeing budget, for you to spend at your discretion on items such as gym membership, therapy, meditation, etc

• A pension contribution scheme (up to 7% employer-matched contribution)

• Private health insurance

• Group life insurance

• Generous parental leave benefits

• Paid office lunches twice a week

Working with CLTR also comes with a commitment to caring deeply about your well-being, career development, and overall experience with our team. We also respect your preferred working patterns, including flexible working hours as agreed with line managers, wherever possible.

Unfortunately, we are not able to sponsor visas for this role.

Application Process: 

To apply, please complete the application form by 5pm UK time on Friday 5th December 2025.

We plan to conduct first round interviews with selected candidates on Thursday 11th and Friday 12th December. First round interviews will be held remotely.

Final interviews will be held on Thursday 8th and Friday 9th January (TBC). Final interviews will be held in person at CLTR’s office in London.

Content Operations Manager

£45,000-£50,000 plus

Reports to: Content Delivery Lead

Directorate: Marketing, Fundraising & Engagement

Contract: 12 month fixed-term contract

Hours: Full time 35 hours per week

Location: Stratford, London Office-based

Closing date: 07th December 2022 23:55

This vacancy may close earlier if a high volume of applications is received or once a suitable candidate is found, therefore we strongly recommend that you apply early to avoid disappointment. Please let us know if there is anything about the recruitment process that you would like to discuss, in particular if there are any changes or adjustments that would make it easier for you to apply. Please contact or 020 3469 8400 as soon as possible.

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

Recruitment process: 2 stage interview process

Interview date: Week commencing 15th December for first stage

At Cancer Research UK, we exist to beat cancer.

We're looking for an inspiring Content Operations Manager to drive strategic content delivery across the organisation, combining project management, workflow design, and stakeholder engagement to improve efficiency and user experience.

Working closely with teams within Digital and beyond, you will help further embed content design and strategy best practices within our content community across CRUK.

This role will support us with new ways of working to enhance content governance and new ways of working after a CMS migration. You will work with the wider Content Excellence Team to develop governance frameworks that empower our wider content community and improve user experiences.

What will I be doing?

• Provide project management and direction for developing cross-organisational content operations
• Work with stakeholders to further develop and optimise our content operations
• Develop a methodology for producing user-focused content aligned with strategic objectives
• Conduct research and analyse content metrics to optimise strategy and operations.
• Working alongside the change manager, communicate content operational changes across the organisation
• Support the Delivery and Support Team to set processes for the organisation to conduct content audits

What are we looking for?

• Experienced in enterprise content management and implementation
• Able to turn content strategy into clear plans and technical delivery
• Knowledge of content technologies (headless CMS, asset management, analytics).
• Proven leadership in guiding organisations through content transformation.
• Worked with multidisciplinary digital teams to deliver user-focused content.
• Confident in using research and data to improve content strategy and operations.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination

Credible: Act with rigour and professionalism

Human: Act to have a positive impact on people

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

If you're interested in applying and excited about working with us but are unsure if you have the right skills and experience we'd still love to hear from you.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

You can explore our benefits by visiting our .

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

As Finance & Operations Manager at the Foyer Federation, you will play a pivotal role in shaping and building our finance and administrative functions at an operational and strategic level. You will support all aspects of the charity's work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales invoicing, bookkeeping, grant management and payroll management. You will also take day to day responsibility for HR and organisational administration.

This role will involve close collaboration with our team to ensure the day to day finance and operational requirements are met as well as working closely with the SLT and board to build greater financial resilience and strategic financial awareness within the charity.

You will have oversight of central operations, reporting directly to the CEO and working closely with the Head of Development and Partnerships and Treasurer. 

Please find the detailed job pack via the link below. The job pack includes a link to the online application form. CVs will not be accepted.

The deadline for applications is 10am 15th December 2025

Severndroog Castle is a much-loved Grade II* listed historic site, saved by the community and now run by a passionate charity committed to heritage, learning, and local engagement.

We are seeking a practical, well-organised, and solutions-focused Site and Operations Manager to support the smooth running, safety, and day-to-day operations of this unique heritage site.

This role is one of two complementary part-time positions forming a collaborative partnership model. You will work closely with the Community and Volunteer Engagement Manager to ensure a well-maintained, safe, and welcoming site for visitors, volunteers, hirers, and contractors.

This is a fantastic opportunity for someone excited by the challenge of caring for a historic
building, managing operations, and ensuring that everything behind the scenes runs smoothly so that visitors enjoy the best possible experience.

We’re looking for someone who:

• has experience in site, facilities, operations, heritage, or venue management
• is practical, organised, calm under pressure, and good at problem-solving
• can manage contractors, maintenance schedules, safety compliance, and operational processes
• is a collaborative and supportive team player who enjoys working in a small organization

Working pattern:
20 hours per week, including some weekends. Hybrid working, with regular on-site presence, and a minimum of one Sunday per month on site.

OPERATIONS MANAGER

We are seeking an enthusiastic, compassionate person, with good attention to detail and a track record of supporting and motivating staff and a desire to make a difference to the homeless and vulnerably housed.

About The Bridge Homelessness To Hope

We began in 2008 with a mission to help people who are homeless in Leicester by providing them with hot food, drinks and most importantly, companionship and we have evolved from there to the service we provide today.

Our staff team and volunteers derive from many backgrounds and religions, all with one common goal: to help those who are on the street move from despair to hope.

We are an outreach to the homeless and to those who just have nowhere to go and no-one to turn to. Through our Hub we support those who are hardest to reach by seeking to:​

· Overcome the barriers to engagement encountered with more traditional service models.

· Be a place where guests (never service users or clients) can feel secure, trustful and not feel judged.

· Run services that are supplied by people who understand their challenges and are empathetic to them.

Our services are designed to support our guests in making long-term, sustainable improvements to their lives.

Our vision is for everyone to have a place they can call home and hope for the future, with an aim to support the most isolated and marginalised people that often have no one else to turn to.

We do this by offering a safe place to support people in crisis, helping people make long-term, sustainable improvements to their lives, and by developing accessible mental health services.

Hours: Full-time - 37.5 hours per week - Monday to Friday (occasional Saturdays where operational needs dictate).

Purpose of the Role

Reporting directly to the CEO, the Operations Manager ensures the effective day-to-day running of The Bridge Homelessness To Hope’s services — including Drop-In Hub and supported accommodation — maintaining safe, high-quality delivery and ensuring that staff and volunteers are supported to provide compassionate and effective support for people experiencing homelessness.

Key Responsibilities

1. Leadership and Management

· Work with the CEO to ensure The Bridge Homelessness To Hope’s mission and values are lived out in practice.

· Translate strategic plans into operational work plans with clear targets and outcomes.

· Provide visible leadership within the Hub and accommodation projects, modelling best practice.

· Deputise for the CEO as required.

· Ensure systems and culture of effective internal communications, including team meetings, and day-to-day communications protocols.

2. Housing and Hub Operations

· Oversee housing operations, including maintenance, furnishing, and equipment.

· Ensure compliance with housing regulations, leases, and health and safety

· Manage contractors and cleaners for accommodation and Hub facilities.

· Oversee resident induction, behaviour issues, crises, and breaches of licence.

· Oversee housing records and inspection reports.

· Ensure accurate and timely housing benefit claims, payments, and record keeping.

· Liaise with property owners and coordinate day-to-day housing management tasks.

· Oversee Hub operations, ensuring high standards of delivery and effective support for guests.

3. People Management

· Line manage staff team, ensuring clear supervision and accountability.

· Recruit new staff, including advertising, short-listing, interviewing.

· Conduct regular one-to-ones and appraisals with all staff.

· Oversee staff induction, development, and wellbeing.

· Ensure appropriate training for regulatory and practice updates.

· Manage performance issues, grievances, and disciplinaries in line with policy.

4. Service Delivery and Impact

· Ensure safe, effective, and compassionate service delivery across all operational areas.

· Maintain systems for effective data capture, monitoring, and reporting.

· Support evaluation, reporting, and improvement processes.

· Contribute to safeguarding oversight and incident management.

· Lead on-site crisis response and staff support during incidents.

5. Financial and Administrative Responsibilities

· Oversee day-to-day housing income and expenditure.

· Ensure operational efficiency through effective systems and processes.

· Support administrative and compliance processes across the charity.

6. Risk Management and Compliance

· Maintain and regularly review the organisational risk register.

· Manage operational risks, including safeguarding, health & safety, and reputational issues.

· Ensure all incidents and concerns are recorded and followed up appropriately.

7. External Relations

· Liaise with local authorities, housing benefit officers, and partner agencies.

· Represent The Bridge Homelessness to Hope at relevant operational meetings and networks.

· Ensure accurate signposting and referrals for service users.

Other

· Other trouble-shooting, providing cover, general advice etc.

What You Need

Essential:

• Proven experience in operations or office management.
• Strong organisational skills.
• Excellent written, verbal, and interpersonal communication skills.
• IT literacy including Microsoft 365 and database systems.
• Ability to handle confidential information with discretion.

Desirable:

• Experience in the charity sector.
• Understanding/awareness of trauma-informed working.
• Knowledge of charity governance and compliance.
• Understanding of CRM systems and data protection.
• Full UK Driving Licence

Benefits

Succession Plan

Flexible working hours (where possible)

25 days annual leave + 8 statutory Bank Holidays

Contributory Pension Scheme

Free parking

Free lunch and snacks

​

Operations Manager
Full-time, permanent | GBP 40,000 | Remote UK

Do you want to help bring modern contraception to women who have been excluded from access their entire lives? Join Lafiya as we scale a proven, community-based model that already reaches women in some of the hardest-to-serve areas of northern Nigeria.

Lafiya trains and supports government-employed female health workers to deliver self-injectable contraception directly in their own communities. More than 300,000 women have already been reached through this model. We are now strengthening our supply chain, expanding to new states, and building systems for long-term government co-financing. As we grow, smooth and reliable operations are essential to our impact.

About the role
This role sits at the centre of that effort. You will strengthen Lafiya’s internal systems, ensure compliance across our UK and Nigeria entities, support our people processes, and keep our logistics and supply chain moving. Your work will multiply the effectiveness of the whole organisation.

What you’ll do

• Support procurement and distribution systems for contraceptives, including SOPs and basic data dashboards
• Run end-to-end recruitment rounds, onboarding and offboarding, benefits administration, and performance reviews
• Lead key parts of UK charity compliance, including annual audit preparation and policy updates
• Drive process improvements that make the organisation faster, clearer, and more scalable
• Coordinate internal events, retreats, travel logistics and tech onboarding for the team

This job is for you if you…

• Spot problems early and enjoy fixing them fast
• Prefer doing to talking, and keep things moving without needing supervision
• Are organised and comfortable switching between many tasks
• Communicate clearly across different cultures and contexts
• Enjoy start-up environments where systems are still being built
• Are comfortable with spreadsheets and digital tools, or quick to learn them

We welcome early-career candidates as well as more experienced operations professionals. You don’t need to meet every point to apply.

Why join us
You will help shape a fast-growing organisation at a pivotal moment. We offer 30 days of annual leave, fully paid parental leave, flexible working arrangements, a weekly co-working day in London, and visa sponsorship where required.

Full job description: https://tr.ee/nUlHN8

Charity Operations Manager

 £50,536, plus a generous benefits package. 

About us

AWF was established from a legacy left to the British Veterinary Association (BVA) in 1983 and was set up as an independent charity to directly support the veterinary profession, promote best practice and drive improvements in animal welfare

We are seeking an experienced charity manager to coordinate and manage the activity of the BVA Animal Welfare Foundation (AWF), which places animal welfare at the forefront of veterinary knowledge via research, education and debate.

You will have a strong track record of working with a Board of Trustees and associated committees on the successful implementation of a charity strategy, alongside an ability to lead on the implementation of a focused fundraising strategy.

The ideal candidate will have excellent communication and interpersonal skills, and strong organisational skills, including the ability to prioritise, and work to strict deadlines. Alongside experience of a variety of fundraising activities, event planning, and knowledge of charity governance, this new role represents an exciting opportunity to optimise the unique partnership with BVA and build strategic relationships with key stakeholders to raise the profile of AWF.

Currently there are no direct line management responsibilities but as the charity develops it is likely that line management responsibilities will become part of this role. The role will also involve working closely with BVA’s policy and public affairs, media and campaigns, and marketing and events teams.

This role is pivotal to AWF and will have a lasting impact on the charity. 

Benefits

· Annual leave allowance of 25 days (excluding public holidays), increasing by one day per year up to a maximum of 30 days.

· One day paid wellbeing day per year to provide you with dedicated time to focus on your own mental and physical wellbeing.

· One day paid leave per year to undertake voluntary work within the community or to support any reasonable charitable institution or cause.

· Enrolment into a pension scheme provided by Aviva (Employer = 6.5% / Employee = 5%).

· Opportunities for learning and development.

· A wide range of discounts from leading brands via Perkbox.

· A number of staff social events throughout the year.

· Well-behaved dogs are allowed to be brought to the workplace on a regular basis subject to agreement and various conditions being met.

AWF is strongly committed to equality, diversity and inclusion, and we encourage applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit/membership sector.

How to apply

To apply please submit your CV and a covering letter describing how your skills meet the role profile and explaining your motivation for wanting to work with AWF via 'CharityJob Apply' . Please also give an indication of your current salary and notice period.

Closing date

The closing date for receipt of applications is 9am on Tuesday 2 December 2025.

Interview dates

First interviews will be held remotely on 9 December with second interviews in person at the charity’s central London office on 16 December 2025.

No agencies please.

Job Title: Operations Manager – Neighbourhood Services
Reporting to: Head of Neighbourhood Services
Direct Reports: Housing Officers, Assistant Housing Officers, Housing Administrators, Tenancy Sustainment Officers
Location: Hybrid (UK-based)
Contract Type: Permanent Hours: Full-time (flexibility required, including occasional evening/weekend work)

About the Organisation We are a large social housing provider managing a diverse portfolio of general-needs homes across multiple communities. Our mission is to provide safe, secure, and affordable homes while building sustainable, thriving neighbourhoods. We are data-led, resident-focused, and committed to continuous improvement and partnership working.

Role Purpose As Operations Manager – Neighbourhood Services, you will lead the day-to-day delivery of tenancy and neighbourhood management services across designated geographical patches. You will manage and develop a multi-disciplinary team, using performance data and resident insight to drive service improvements, enhance resident satisfaction, and create safe, cohesive communities.

Working closely with the Head of Neighbourhood Services and a range of internal and external stakeholders, you will play a key role in shaping and delivering the strategic plan for neighbourhood services, with safeguarding, compliance, and resident-centred outcomes at the core.

Key Responsibilities

Service Delivery & Team Leadership

• Lead, coach, and performance-manage a team of housing professionals to deliver a visible, consistent, and high-quality housing management service.
• Ensure effective tenancy management, estate inspections, enforcement action, and resolution of anti-social behaviour in line with organisational standards and regulatory requirements.
• Build strong partnerships with local authorities, police, support agencies, and community organisations to keep neighbourhoods safe and support vulnerable residents.
• Prepare performance reports and contribute to governance/board-level reporting as required.

Data-Driven Performance & Continuous Improvement

• Use data, trend analysis, and resident insight to monitor performance, identify risks early, and implement improvement plans.
• Embed a culture of evidence-based decision-making across the team.
• Support the development and delivery of service transformation and digital innovation projects.

Customer Focus & Tenancy Sustainment

• Ensure services are inclusive, accessible, and responsive to diverse resident needs.
• Proactively identify residents at risk of tenancy failure and coordinate early intervention with internal and external support services to prevent homelessness.
• Lead or support the development and annual review of tenancy management policies and processes.
• Oversee the resolution of complex complaints, ensuring learning is embedded into service improvements.

Neighbourhood & Estate Management

• Implement a robust estate inspection framework to maintain clean, safe, and well-maintained neighbourhoods.
• Promote community cohesion through resident engagement initiatives, events, and partnership projects.
• Identify opportunities to leverage social value and external funding for community-benefit projects.

Compliance & Risk

• Ensure full compliance with relevant housing legislation, regulatory consumer standards, data protection, and health & safety requirements.
• Identify and manage safeguarding risks, escalating appropriately and working with specialist agencies.
• Maintain operational risk registers and contribute to business-continuity planning.

Budget & Resource Management

• Manage delegated operational budgets, delivering value for money and aligning spend with strategic priorities.

Corporate & Collaborative Working

• Actively contribute to organisation-wide objectives as part of the wider management team.
• Break down silos, share best practice, and foster a “one-team” culture.

Leadership Expectations

• Inspire and motivate teams to deliver excellence, providing clarity, support, and constructive challenge.
• Champion equality, diversity, inclusion, and belonging in all areas of work.
• Role-model resilience, accountability, and a solutions-focused approach.
• Coach and develop team members, building capability and future leadership talent.

About You:

· You are a professional and enthusiastic HR and Operations practitioner with experience spanning people management and day-to-day organisational operations.

· You have a strong track record of developing, motivating, and supporting both staff and volunteers.

· You have the ability to manage a wide range of operations – including health and safety, policy compliance, quality, governance, contracts, and contractor oversight – to support service delivery across the Centre’s diverse functions.

·You are experienced in building and maintaining effective organisational systems.

·You demonstrate outstanding communication skills, attention to detail, and discretion, and you excel at managing a varied workload with competing priorities and tight deadlines.

· You are highly organised and thrive in dynamic environments where flexibility, initiative, and sound judgement are essential.

· You are committed to fostering a welcoming and inclusive culture; You are proactive and comfortable working independently, while also able to build strong, collaborative relationships across all levels of the organisation.

 Key Responsibilities and accountabilities:                

· Be directly responsible for ensuring the effective and efficient day-to-day functioning of the centre including the management of the Brazelton Centre UK premises and IT, where applicable.

· Understand the legal and reporting obligations of the Brazelton Centre UK as a registered Charitable Incorporated Organisation (CIO) and be responsible for ensuring the Centre meets these obligations including for example filing of annual accounts.

· Work with the Board of Trustees, Director, fundraising colleagues and partner organisations to increase voluntary income to the Centre to fund and trial innovative new services and research opportunities in line with our strategy

·Ensure HR policies are reviewed and updated to ensure compliance with employment laws, regulations and best practice. Develop new policies that are fit for purpose, legally compliant, and embedded within the team. 

·Update, maintain and develop employee handbook, HR templates, processes, and systems to support the delivery of an effective HR function. 

·Manage HR systems ensuring all records are maintained accurately and comply with GDPR.

·Day to day line management of a number of the Brazelton Centre staff including the development of objectives, work plans and monitoring ongoing performance, the management of annual leave and sickness and absence monitoring.

·Oversee the entire employee lifecycle - from induction to exit - while implementing talent retention strategies, performance management systems, and succession planning. 

·Oversee organisational volunteer management, ensuring compliance with policies and alignment with strategic objectives 

·Manage grievances and disciplinary actions in accordance with policy. 

·Lead on delivery of annual training plan and annual appraisal process. 

·Oversee day-to-day office management to ensure a warm, inclusive, and safe working environment. 

·Ensure health and safety, compliance, and quality standards are consistently upheld across all HR and operational practices, fostering a safe, legally sound, and high-performing work environment

Support the planning and further development of the Brazelton Centre UK, working to continually extend the reach of our existing NBO and NBAS courses.

·Work with the Director and Board of Trustees, to develop and implement the Brazelton Centre UK’s long-term strategy, and be responsible for the development and delivery of the supporting business plan.

In line with our strategy, where relevant, support the Director to seek new projects, research and funding opportunities related to the aims of the Centre

Promote the activities of the Brazelton Centre UK in enabling the highest standards of service delivery

As required support the Director with engaging with the appropriate resources and media to promote and develop services offered by the Brazelton Centre UK.

 General

This job description describes the major responsibilities and accountabilities associated with the post of Operational Manager.It is not intended to be exhaustive and it should not be assumed that other duties of a similar level/nature appropriate to the role of Operational Manager are excluded simply because they are not itemised.Similarly, it should be recognised that the duties of the post may alter due to changes in legislation or policy or the business needs of the charity.Where such changes occur, training may be given where reasonable to enable the post-holder to undertake the new or varied work.

The Operational Manager is a key advocate for The Brazelton Centre and is expected to display the highest levels of personal and professional integrity at all times and to always act in a way which reflects positively on the organisation. 

Applicants must have the legal right to work in the UK and be able to provide evidence of this.

Candidates should also submit the names and contact details of at least two referees, one of whom must be their most recent employer. (We can include an optional third reference if preferred.)

The start date will be agreed upon with the successful candidate, but we are aiming for a start date of 1 March 2026.

Closing date for Application submission is 12th December 2025 and Interview date will be in person in Cambridge on the 15th January 2026. 

For more information about the post and informal discussions, please contact Inge Nickell, Director of the Brazelton Centre UK.

Our client has been the artistic heart and soul of Highland Perthshire, attracting over 100,000 visitors every year. The theatre has ambitions to increase fundraising capability to improve lives by sharing Pitlochry with the world and the world with Pitlochry. Now, they will recruit a new Prospect Research and Operations Manager and Prospectus is delighted to lead the search.  This role is offered on a permanent basis with hybrid working from the theatre and home.

The Prospect Research and Operations Manager will strength the organisation’s fundraising infrastructure by managing prospect research, pipeline development, data management, and operational delivery across all income streams. This Manager will be responsible for leading on the reporting on moves management and informing the wider Development team of giving trends. Reporting to the Director of Development, you will create templates and systems to aid efficiency of processes and assist colleagues to successfully cultivate and steward major donors.

The selected candidate will have proven experience in prospect research, experience in managing systems and pipelines to create insight and will have the proven ability to analyse, interpret and present data clearly. You will ideally have experience in a performing arts or cultural setting and will have knowledge fundraising trends and practice across various income streams.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates from a diverse range of backgrounds. Please let us know if we can help you with the application process in any way. We are more than happy to make any reasonable adjustments to enable all interested candidates to apply. If you have any disability and would like assistance with completing an application then please contact Ryan Burdock at Prospectus. 

If you are interested in applying to this Individual Giving Manager position, please submit your CV in the first instance. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You’ll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Student Journey & Records Management

> Oversee the full student journey including attendance, extensions, interruptions, withdrawals, and progression changes.

> Annual and monthly registration returns to the validating university

> Respond to student and tutor enquiries via phone, email, and face-to-face.

> Maintain the student record system with accurate and timely updates.

> Coordinate with the College team to ensure communication of all student movements.

Registry Communications & Administration

> Manage the Registry inbox ensuring responses within three working days.

> Set academic calendars and timetables in liaison with Programme Leaders and the Venue Manager.

> Release grades on Moodle and ensure accurate transfer to student record systems.

> Prepare papers and minutes for academic meetings including Research Ethics Committee.

Compliance, Policy & Regulation

> Maintain understanding of validating university regulations and Waverley Abbey College policies.

> Monitor student compliance with academic requirements.

> Contribute to audits and programme validation/revalidation. Assessment & Progression Boards

> Liaise with students regarding late or missing submissions.

> Coordinate marking progress with tutors.

> Prepare External Examiner documentation and grade sheets.

> Notify students of Assessment Board outcomes.

> Coordinate with Student Finance to resolve outstanding fees.

> Support graduation processes and eligibility checks.

General Duties

> Produce accurate and timely reports.

> Attend College meetings and events including Open Days and Graduation services.

> Run the monthly Extenuating Circumstances Panel.

> Liaise with Learning Support, Programme Leaders and Tutors.

> Line-manage Academic Administrators.

> Support ongoing development of academic processes.

> Participate in ongoing professional development.

Person Specification Education & Qualifications

> Educated to degree level (Desirable)

> GCSE Maths grade 5 or above (Essential)

> Fluent written and spoken English (Essential) Knowledge

> Understanding of the Higher Education sector (Essential)

> Knowledge of student administration processes (Essential) > Understanding of assessment and grading systems (Essential) Experience

> Experience using a Student Records database (Essential)

> Experience supervising staff (Essential)

> Experience providing excellent student/customer service (Essential) Professional Skills

> Proficient in Microsoft Office Suite including Excel and Word (Essential)

> Accurate written communication including minute-taking (Essential)

> Strong communication with stakeholders (Essential)

> High accuracy and attention to detail (Essential)

Personal Attributes

> Able to manage conflicting priorities (Essential)

> Proactive and self-motivated (Essential)

> Team-oriented with ability to motivate others (Essential)

> Able to explain policies clearly (Essential)

> Adaptable to departmental and organisational needs (Essential)

Ethos & Values

> Must be in sympathy with the Christian aims and ethos of Waverley Abbey College (Essential

Hours: 37.5 per week (Monday to Friday) 
Salary: £29,765 + £3,000 South East Weighting per annum  
Contract: Full-time, permanent 

We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals. 

Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none. 

 You will need to have: 

• Excellent organisational and administrative skills. 

• Experience of leading and motivating a team. 

• Strong interpersonal and communication skills. 

• Good working knowledge of Microsoft Office and familiarity with accounting processes. 

• The ability to work both independently and collaboratively. 

This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos. 

Applications will be reviewed upon receipt. 

Humanitarian Academy for Development (HAD) is actively recruiting for the position of L&D Operations Manager to be based from its office in Birmingham, UK. Serving the Humanitarian and International Development Sector and its parent Islamic Relief Worldwide - it collects, coordinates and delivers compelling HAD in action content and messaging around the globe to promote the training, research and talent development services HAD offers to retain existing customers and attract new customers. The Division leverages digital platforms, public relations, events and the media, all in line with HAD’s vision, mission and strategy. It is envisioned to be a hub where humanitarian and development theories and practice are studied, examined and developed.

Job Purpose:

· Lead and oversee the operational delivery of all learning and training activities across IRW through HAD, ensuring high-quality, values-driven learning experiences that meet organisational and sectoral needs.

· Take full responsibility for the management and development of HAD’s digital learning offer, ensuring the transformation of traditional training into engaging, scalable, and high-impact e-learning experiences.

· Enhance the visibility, accessibility, and impact of HAD’s learning programmes through effective communication, marketing, and learner engagement strategies.

· Work with IRW stakeholders to develop and deliver initiatives that strengthen management, leadership, and technical capabilities, aligned with organisational culture and values.

The successful candidate must have or be:

• Extensive experience in coordinating or managing training delivery and operations within a large, multi-site organisation.
• Proven record of managing learning systems, logistics, and administration to a high standard.
• Experience in implementing and monitoring quality assurance processes for training programmes.
• Demonstrated ability to engage learners through communication, marketing, or learner engagement strategies.
• Experience of managing budgets, contracts, and supplier relationships related to training delivery.
• Experience in managing and developing teams across different geographical locations.
• Strong operational planning, project management, and organisational skills.
• Excellent written and verbal communication abilities, with experience in marketing or promoting learning initiatives.
• Proficiency in Learning Management Systems (LMS) and e-learning platforms.
• Strong analytical and reporting skills; able to measure and communicate impact.
• Demonstrated understanding of adult learning principles and blended learning design.
• Collaborative leadership style, with the ability to work effectively across cultures and disciplines.

For more information, please click on the Documents tab above to view the full Job Description

Islamic Relief promotes equality and meritocracy, and seeks individuals who are sympathetic to the IR values of; Sincerity, Excellence, Compassion, Social Justice and Custodianship together with our policy standards on Anti-Bribery, Child Protection and Code of Conduct. If you would like to be a part of an organisation striving to make a difference in the world and are looking for a meaningful career, we will be glad to hear from you.

For more information on the excellent company benefits we offer our employees, please visit: 

What we offer UK colleagues - Islamic Relief Worldwide

Please Note: Interviews are expected to take place in mid-late December 2025.

Pre-employment Checks:

Any employment with Islamic Relief will be subject to the following checks:

• screening clearance
• proof of eligibility to live and work within the UK
• receipt of satisfactory references

For UK based roles, we are only able to accept applications from candidates who have the right to work in the UK. We are unable to progress applications which would require sponsorship.

Our values and commitment to safeguarding

IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.

The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.

In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.

By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

HAD is an equal opportunities employer

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future.

IRC UK
IRC UK is part of the IRC global network, which has its global headquarters in New York. Our team in the UK works to raise profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England.
In Europe, the IRC also has offices in Berlin, Bonn, Brussels, Geneva and Stockholm. 

The Purpose of the Role

The HR Operations Manager has oversight of IRC UK’s onboarding processes, HR data, payroll, and wellbeing initiatives for approximately 200 UK-based staff.

The role exists to:
•  Lead Operational Delivery: Drive the implementation of the UK People & Culture (P&C) workplan, collaborating closely with European and global colleagues.
•  Ensure Excellence in HR Operations: Manage HR systems, processes, and compliance requirements to deliver a positive and seamless employee experience across IRC UK.

Key Working Relationships
•  All IRC UK-based staff and their line managers, both in the UK and globally
•  IRC global People & Culture colleagues
•  External suppliers, including pension providers, outsourced payroll provider, and benefits partners

Key Accountabilities

•  Lead HR Operations: Oversee and develop the HR Operations team’s core functions, including onboarding, HR administration, and payroll.
•  Safer Recruitment & Compliance: Act as IRC UK’s lead on Safer Recruitment processes and Right to Work requirements, including visa administration and advising on pre-travel preparations, security training, and medical requirements in line with IRC policies.
•  Payroll & Benefits Management: Oversee payroll and benefits administration, serving as the escalation point for HR and Finance colleagues, and drive continuous improvement initiatives.
•  Customer-Focused Service: Ensure a high-quality, customer-focused approach to People Administration across all HR processes.
•  HR Systems & Data: Collaborate with colleagues to maintain and optimise HR systems, data management, and reporting capabilities.
•  Legal & Policy Compliance: Ensure operational compliance with UK employment law and internal policies across all HR activities.
•  Vendor Management: Manage relationships with external providers, including payroll, pension, and other benefits partners.
•  Information Governance: Implement robust data protection practices, ensuring secure handling, storage, and sharing of employee data in compliance with GDPR and other relevant legislation.
•  Audit & Continuous Improvement: Lead and coordinate HR Operations audit activities in collaboration with Finance and global teams, using audit outcomes to drive process improvements.
•  Project Delivery: Manage the implementation of projects aligned with the People & Culture workplan, including GEDI (Gender, Equality, Diversity & Inclusion) initiatives.
•  Employee Relations Administration: Coordinate and administer employee relations matters, including flexible working requests, probation reviews, and redundancy processes, directly managing when possible and escalating risks, for example related to disciplinaries or grievances as appropriate.

Person Specification

•  Passion for Humanitarian Work: Demonstrated commitment to working within the humanitarian sector and supporting IRC mission and values.
•  HR Leadership Experience: Significant experience in leading HR operations, ideally within the charity or non-profit sector.
•  Recruitment Onboarding Expertise: Proven ability to lead safer recruitment practices and deliver effective recruitment initiatives.
•  HR Systems Management: Experience in managing and optimising HR systems and processes to ensure accuracy, efficiency, and meaningful data reporting. Experience of Workday would be helpful. 
•  Leadership & Communication: Excellent leadership, project management, communication, and stakeholder engagement skills.
•  Process Improvement: Ability to apply process improvement methodologies to streamline workflows, enhance operational efficiency, and drive continuous improvement initiatives.
•  Employment Law Knowledge: Up-to-date knowledge of UK employment law and regulatory requirements, ensuring compliance across payroll, contracts, policies, and employee entitlements.
•  Team Development: Strong leadership and emotional intelligence, with the ability to mentor HR staff, delegate effectively, and foster a high-performing, supportive team culture through clear communication and constructive feedback.
•  Time Management: Exceptional organisational skills, with the ability to manage competing priorities, meet tight deadlines, and maintain accuracy in a fast-paced environment.

Qualifications
•  CIPD qualification or equivalent (Level 5 or above) preferred

Standard Responsibilities

Promote and actively participate in initiatives and efforts to build team engagement, inclusion and cohesion in IRC team.

Foster ongoing learning, honest dialogue and reflection to strengthen safeguarding and to promote IRC values and adherence to IRC policies.

Related standard content: 

IRC strives to build a diverse and inclusive team at all levels who as individuals, and as a group, embody our culture statement creating a working environment characterized by critical reflection, power sharing, debate, and objectivity for us to achieve our aspirations as a team and deliver the best possible services to our clients.

UK: 
Narrowing the Gender Gap: The IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including flexible hours (when possible), enhanced maternity/adoption leave and pay and gender-sensitive security protocols.

The salary for the role is £50,000-£55,000.

Candidates must have the right to work in the UK.

The application deadline is 14th December 2025.

Interviews will be on MS Teams on Thursday 18 December 2025. We may close this role early due to volume of applicants