Operations management jobs

This is your opportunity to make a difference to everyone affected by womb cancer - now and in the future. Your work with Peaches could save lives.

Peaches Womb Cancer Trust is looking for an experienced Marketing and Communications Manager who is passionate about developing accessible and relevant assets that reach all current and future stakeholders of our charity. This is a hands-on, creative role that would suit someone passionate about social media, marketing, and making a difference in the lives of others.

This is an exciting opportunity for someone with prior experience in marketing and communications to enhance their skills in the charity sector and help raise awareness of womb cancer, and Peaches, with all audiences within a brilliant organisation!

You will undertake a wide range of marketing and communications activities and have an opportunity to inform our direction of travel. The role is part time, working remotely with a requirement to attend regular team meetings in the Greater Manchester area. 

It is crucial that anyone at risk of, living with and living beyond womb cancer has a clear understanding of Peaches’ mission, vision and support. In this role, you will develop our marketing and communications strategy; planning and implementing tailored activity. You will be responsible for growing the online presence of Peaches Womb Cancer Trust and deepening engagement with stakeholders, ensuring our message reaches the right audiences in the most effective ways. You will also have prime responsibility for managing our social media channels, creating digital content and campaigns that raise awareness, promote fundraising and share the stories of those we support.

You will work closely with our Clinical Nurse Specialist and Operations Executive and will be responsible for ensuring that we have the assets and materials we need to achieve maximum sustainable impact for the charity. You will work within our branding guidelines and budget to build upon our previous assets and materials, increasing engagement across all platforms including the media. You will also work with national and international partners on joint campaigns, press releases and events. This is a varied and exciting role. There’s never a dull moment at Peaches!

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

HOME-START HILLINGDON (HSH)

Co-ordinator (Full-time)

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

Manage and support a caseload of volunteers to empower vulnerable families in giving their children the best start in life, occasionally providing direct support.  Contribute to volunteer recruitment, training, development, and the effective day-to-day operation of the organisation

Key Responsibilities. As a HSH Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Assess the suitability and complexity of referrals, liaise with referrers for additional information, and support onward referrals
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Contribute to the delivery of the Volunteer Preparation Courses
• Contribute to recruiting, selecting and preparing suitable volunteers
• Support the evaluation of the impact of HSH’s volunteering programme and family support
• Develop and maintain excellent working relationships with key health partners, including those from Parent Infant Mental Health Teams, Midwifery, IAPT, Perinatal Teams, Health Visiting and other groups

 You will need to be a car owner/driver

Closing Date:  Monday 17th November at 9am  Interview Date: Monday 1st December

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

 Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Financial Operations Lead | Permanent | London - Hybrid | £43,941 + Benefits

For a well-known UK charity, we're recruiting a Financial Operations Lead on a permanent basis. Reporting to the Financial Controller, the Financial Operations Lead will oversee all processing and reconciliation of financial transactions, accruals and prepayments, as well as VAT returns, and all day-to-day banking, credit card and investment matters. The Financial Operations Lead is a key role, supporting staff queries, liaising with HR on payroll returns, and supporting the development of robust month-end processes across the team.

What you'll be doing:

• Financial Transactions - support AP processing, and approval of invoices on the AR ledger
• Prepare payroll journals and reconcile all payroll information
• Prepare accruals and prepayments for income and expenditure and support month-end accounts
• Prepare balance sheet reconciliations and VAT returns
• Support year-end with the preparation of note to the accounts including payroll, banking, fixed assets and investments
• Liaise with bank, investment fund managers and credit card providers
• Support wider teams with finance queries, and financial compliance procedures
• Payroll - check all finance aspects of the payroll before final sign-off and work closely with HR team to ensure payroll system is compliant with HMRC guidelines
• Develop improvements within the finance ledger and HR systems, and support the training and roll-out of any new systems updates

What you'll offer us:

• Part-qualified Accountant (ACCA, CIMA or ACA)
• Experience of financial ledger packages, and automated payroll systems
• Experience preparing accruals, prepayments and balance sheet reconciliations
• Experience preparing VAT and Payroll returns
• Strong people and process management
• Experience of developing and implementing robust financial processes and systems
• Attention to detail, a love of people, and a heap of self-motivation!

________

As an employer, we are committed to ensuring the representation of people from all backgrounds regardless of their gender identity or expression, sexual orientation, race, religion, ethnicity, age, neurodiversity, disability status, or any other aspect which makes them unique. We welcome applicants from all backgrounds to apply and would encourage you to let us know if there are steps, we can take to ensure that your recruitment process enables you to present yourself in a way that makes you comfortable.

Development Operations & Stewardship Manager | Full time (0.8 FTE considered) | 35 hours

Full Time Salary: £46,471 - £52,169
Hours: 35 hours per week full time | Monday - Friday
Location: Chambers Street | Hybrid / 3 days a week on site

National Museums Scotland is one of the leading museum groups in Europe with one of the largest and most diverse collections in the world.

As an organisation our values are Creative, Inclusive, Collaborative and Forward-thinking.

We are looking for an analytical, innovative, driven and methodical problem solver to join our Development team.

Benefits of joining us as our Development Operations & Stewardship Manager will include:

• Annually alongside your salary of £46,471 - £52,169, National Museums Scotland contributes 28.97% of this towards you being a member of the Cicil Service Pension Scheme
• A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays. For part time staff annual leave and public holidays will be pro-rated to reflect your normal working hours
• Cycle to Work scheme
• Free access to national (and international) museums and exhibitions
• Exclusive discounts on both local and national High Street and online retailers
• A range of wellbeing benefits including Employee Assistance Programme 24/7
• Flexible working options such as hybrid working, part time working, paid special leave, career breaks and unpaid leave
• Access to all the above and more from day one of employment.

To see more of our benefits please visit out dedicated benefits page on our careers portal.

About the Development Operations & Stewardship Manager role:

This job sits within the Museum’s Development Team, supporting a team of fundraisers to build philanthropic relationships, corporate partnerships and run National Museums Scotland’s Membership programme. The successful candidate will report to the Head of Development and be a senior member of the Development team. The post holder will bring experience and knowledge of best practice across the full Development Operations function, including CRM and supporter insight, prospect research, and financial reconciliation and reporting. They will be excited by the opportunity to embed new ways of working within the Development team and to contribute to National Museums Scotland mission.

As Development Operations & Stewardship Manager at National Museums Scotland you will:

• Ensure that the CRM system(s) support fundraising objectives, processes and reporting requirements, maximising opportunities for actionable insights that enable fundraising growth
• Analyse and use supporter data to advise the department on strategic decisions, as well as preparing financial reports and forecasts
• Devise and lead a strategic prospect research plan, aligned with strategic funding priorities
• Oversee the accurate and timely reconciliation, recording and tracking of pledges and gifts across multiple income streams and three organisations
• Develop, implement and manage the supporter Stewardship framework, ensuring aligned donor and supporter retention activity across all income streams

Skills and experience we’re looking for in our Development Operations & Stewardship Manager:

• Senior fundraising operations role in the culture, higher education or third sector
• Significant experience of working with Tessitura, Raiser’s Edge or similar fundraising CRM(s)
• Significant experience of prospect research and pipeline management
• Advanced problem solving, organisational and planning skills
• Knowledge of the fundraising trends and data-led innovation in fundraising operations
• Strong financial acumen, with the ability to analyse financial information quickly and accurately

Hiring the right person for the right job is everything to us. We want to encourage you to apply if you think this is the role for you.

Please be sure to view our recruitment pack for this role (available on our careers website) for full details of the position that may help with your application.

The closing date for this role is 26/10/2025. The Selection Event is likely to take place Thursday 6th/Friday 7th November.

How to apply: Please upload a CV and covering letter, outlining how you meet the requirements of the role and person specification, using the application link on NASP's Career's Page by no later than Monday 27th October.

If you have any questions on this process, please find our Recruitment email on the NASP's Careers Page.

Role Details & Staff Benefits

Salary: £32,800 FTE per annum

Duration: Until 31st March 2027 (with possibility of extension)

Hours: 0.6 - 1 FTE (3 – 5 days per week) – The role can be configured for part-time or full time working

Location: Hybrid – NASP have an office space at London's Southbank Centre which can be used by staff at any time. The role will be expected to work up to 2 days per week in the office with the remainder at home, depending on agreed hours. There may also be additional occasional travel required for staff days and other events.

NASP offer a range of core benefits for staff on payroll, including:

• 30 days paid annual leave per annum (pro rata), plus Bank Holidays

• An additional day of paid leave per year on your birthday

• Opportunities for Volunteering & CPD days each year

• Opportunity to request flexible working arrangements, including compressed hours

• Contribution to annual eye test, eyeglass purchase, and flu vaccination

Purpose of This Role:

This is a key role within the NASP Operations team, providing exceptional support to the Executive Leadership Team (ELT) currently consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; as well as the Board of Trustees. In addition, the role will play a central role in driving best practice and efficiency across the organisation as part of the wider Operations team.

The role will support communication between NASP and our key stakeholders and partners (including government officials, ministerial departments, and international sector leaders), providing detailed administrative support, requiring a keen eye for detail, excellent communication skills, and an ability to work flexibly and proactively. In addition, the role will act as the main point of contact for our relationship with London's Southbank Centre, where the NASP office is based, including managing room bookings and logistics for key meetings.

The role would suit an energetic, proactive, and highly organised individual who is driven by the mission of NASP, and wants to contribute across the organisation to make an impact. As a member of the Operations team, there may also be opportunities to apply the core skills of this role, such as scheduling, logistics, and document creation/management, to support wider organisational projects; and to develop within the role, depending on agreed FTE and capacity.

Person Specification:

Experience & Knowledge:

• Experience providing high-level EA/PA support; managing complex diaries and mailboxes

• Experience supporting formal meetings, including arranging logistics, agendas, and preparation/dissemination of key documentation

• Minute-taking and summarising of key headlines/actions

• Event management skills such as preparing itineraries and schedules, risk assessments, arranging catering and production, and liaising with venues

• Experience of office management, such as ordering supplies and liaising with service providers

• Experience of project support/coordination, such as overseeing schedules and stakeholder management

• Knowledge of charity governance and best practice (desirable)

• Knowledge of the VCFSE sector and/or Social Prescribing (desirable)

Skills & Attributes:

• Affinity with NASP’s Values as defined in the NASP Strategic Plan

• Proactive and driven, able to pre-empt issues and provide solutions

• Excellent written and verbal communication skills

• Ability to manage complex schedules & prioritise, with understanding of ELT priorities

• Attention to detail, with ability to quickly understand and summarise information

• Use of Microsoft Office suite, including Teams, Excel, Word, & Sharepoint

Responsibilities:

Executive Assistant:

• Providing detailed diary administration for the Executive Leadership Team (ELT), consisting of CEO, Executive Director of Strategy & Partnerships, and Director of Operations; prioritising and taking a pro-active approach to both short and long-term planning

• Providing wider diary and scheduling support for the organisation where appropriate (e.g. senior management meetings)

• Supporting key meetings as appropriate, including drafting agendas, minuting, and preparing documentation, as well as logistical support (e.g. room/venue bookings, catering, etc.)

• Supporting ELT in the preparation of materials for presentations such as for Board Meetings, Staff sessions, such as designing/formatting slides & briefing documents

• Acting as an approachable first-point-of-contact for all internal and external stakeholders for ELT and the wider organisation

• Supporting stakeholder management, including tracking contacts, updating statuses, arranging key meetings, and managing key external relationships

• Overseeing administration of wider organisational meetings (e.g. Monday morning team meetings), including transcriptions and agenda planning

• Providing any other administrative or logistical support to ELT as required

• Support ELT with strategic projects as required (depending on agreed FTE)

Board & Trustee Support:

• Acting as key liaison between the NASP board of trustees and the wider organisation

• Ensuring Board papers are drafted, collated and issued in a timely manner including minuting and managing actions, including for all Board Subcommittees (currently Finance/Risk and Remuneration/Culture)

• Overseeing board administration processes, e.g. Conflicts of Interest forms/register, Charity Commission Updates, etc. 4 Registered charity in England (1191145)

• Arranging logistics for Board meetings as required (room bookings, travel, catering, etc.)

• Supporting on trustee recruitment as required, including making arrangements for interviews

Operations Support & Office Management:

• Act as key member of the Operations team, proactively identifying improvements to processes and wider NASP culture

• Oversee shared mailboxes where needed, and providing cover for Operations colleagues when appropriate 

 • Oversee the management of the NASP Office at Southbank Centre, act as key liaison with venue, and ensuring space is efficiently run 

Reporting To: Director of Operations

The Museum Manager is responsible to the Board of Trustees for the overall operational management of Haslemere Education Museum. Working with the Board of Trustees the postholder will develop the museum’s sustainability, ensuring excellent visitor experience, positive engagement with current and future audiences, fostering strong relationships internally across the staff and volunteer team and externally with the local community and partner organisations.

Person Specification
We are looking for someone with extensive recent experience of leadership management in the heritage/culture sector, including line-management of staff and financial management, with highly developed communication, interpersonal and organisation skills, and a flexible and creative approach to problem-solving.

Qualifications
Degree or equivalent, plus experience of working in a similar role OR specialised skills acquired through significant on the job experience

Essential experience/competencies

Significant demonstrable recent experience leading a multi-disciplinary team in a museum, heritage site, or culture setting

• Managing staff and volunteers, including the necessary skills and ability to develop and motivate a strong team.

• Experience of recruitment, retention, development and assessment of staff and volunteer teams

• Knowledge in the development of exhibitions, events and programmes which engage a range of audiences

• Managing budgets and resources

• Business, financial and organisational planning

• Experience of effective marketing and use of social media to promote events, exhibitions and membership

• Developing and managing projects, including fundraising and grant applications

• Monitoring and interpreting data to inform audience development

Lead Financial Excellence at a World-Renowned Institution.

The Courtauld is an internationally renowned university for art history, offering a range of degree programmes to appeal to art historians, conservators and curators. Our Gallery is set in the magnificent Somerset House, and is home to much loved masterpieces by Van Gogh, Monet & Renoir to name a few. We have an income of £33m and employ approx. 300 staff. We are seeking a strategic, technically skilled, and forward-thinking Head of Financial Operations & Control to lead and enhance our finance function.

We have ambitious plans for growth with key priorities including expanding our student and visitor numbers, enhancing our estate, integrating data systems, and upgrading our IT and digital infrastructure.

Reporting to the Director of Finance, the Head of Financial Operations & Control is a pivotal senior leadership role, responsible for ensuring the accuracy, completeness, and compliance of all financial records across The Courtauld and its subsidiaries. You will oversee core financial operations, reporting, tax and treasury management, investment support, regulatory compliance, and risk management, playing a key role in safeguarding the financial stability and integrity of the institution.

Key Responsibilities Include:

· Lead the finance function, including financial accounting, control, compliance

· Manage all aspects of financial operations such as accounts payable/receivable, payroll, treasury, fixed assets, and tax

· Ensure accurate accounting and tax services to the group and its subsidiaries

· Lead the production of high-quality statutory financial statements, management reporting, and lead the annual audit

· Develop and maintain internal control policies, systems, and procedures to facilitate timely and accurate financial transactions and reporting

· Maintain the integrity and completeness of financial data held in the ERP system, including the chart of accounts and resolution of data quality issues

· Support investment strategy, manage treasury, endowment accounting and liquidity planning

· Drive continuous improvement in financial processes and controls and contribute to strategic financial planning

· Ensure compliance with regulatory and statutory obligations (including HMRC, VAT, Gift Aid and tax implications for fundraising activities)

· Build effective relationships across the institution and externally, including auditors, investment managers, and regulators

· Deputise for the Director of Finance when required

In order to be successful in the role we're looking for;

· A qualified accountant (CCAB or equivalent)

· Significant experience in managing financial control and operations including VAT, Tax relief, treasury in a charitable/education/not-for-profit organisation of similar size and complexity

· Able to self-sufficiently lead a smooth, accurate and timely year end process

· Strong technical expertise in accounting standards, able to ensure correct accounting treatment of restricted, unrestricted and endowment income

· A proven track record of leading finance teams and driving process improvements, thriving to develop a best-in-class finance function

· Strong stakeholder engagement and the ability to influence at a senior level

· Experience in investment and endowment accounting is strongly desirable

Why Join The Courtauld?

You’ll join a world-class institution with many of your stakeholders based at the iconic Somerset House. You will join at a time of exciting transformation and growth. You will be able to develop your skills and make a difference by further developing systems, processes, and contributing to the strategic growth of the investment portfolio. We offer a supportive, inclusive workplace with opportunities to make a lasting impact, in a vibrant, arts-focused environment. We also offer;

· Competitive salary of £75,000

· Excellent USS pension scheme

· 30 days annual leave + additional closure days

· Training and development opportunities

· Hybrid work pattern 3 days a week in the office (Kings Cross)

In order to apply, please submit your CV along with covering letter of no more than 1 side of A4 outlining why you wish to apply and highlighting your relevant experience by the 19th of October. For a confidential call to discuss your suitability please contact our recruitment partner Sian Negal of Morgan Law.

Hours: Full-time - 36hours per week

(Will also consider part-time - 28hours a week and flexible working requests)

Location: Fully remote with occasional travel within England

Role Summary

The Community Forest Trust (CFT) supports, enables and champions the work of England’s Community Forests, who are the leading woodland creation network in England. We provide a range of support services for the forests including finance functions, payroll and accountable body for funded projects.

We are seeking a detail-oriented and highly organised Finance and Operations Officer to join our team. You will be responsible for maintaining financial transactions, preparing reports, and ensuring compliance with the organisation’s financial policies and procedures. The ideal candidate will have experience in a finance role, competency with accounting software and a commitment to delivering accurate, high-quality work.

You will also provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, supporting project delivery and arranging meetings and events. You will possess strong organisational skills, with a focus on providing exceptional assistance to ensure the smooth operation of our daily activities. This role requires the ability to manage multiple tasks efficiently and communicate effectively with a range of stakeholders.

Key Responsibilities

Finance Work

• Check, process and record payments in accordance with agreed procedures, administer invoices and expenses claims received, ensuring they are forwarded for authorisation in a timely manner, correctly coded and posted on the finance system
• Prepare purchase invoices, add to the payment spreadsheet ready for weekly payment run processing
• Run the Weekly Credit Control cycle, ensuring invoices are raised and sent on time and monitoring aged debtors, chasing late payments as required
• Reconcile the credit cards and bank account and ensure the financial system is up to date
• Support the Finance manager in month end procedures
• Draft monthly, quarterly and annual management accounts and finance reports
• Support the preparation of grant claims, ensuring that adequate records are kept
• Assist with year-end audits
• Assist with payroll processing
• Respond and deal with finance queries received internally and externally

Operations Support

• Provide support to the CFT Managing Director and team, including diary management, booking travel and accommodation, taking and drafting minutes
• Provide support for planning and arranging meetings including the CFT Board, Forest Network and with key stakeholders, including agreeing dates, organising venues and catering, distribution of agendas and supporting papers
• Support the Forest Network including arranging ‘all-hands’ briefings and the annual conference
• Ensure CFT’s contacts list is kept up to date
• Provide ad-hoc admin support for CFT projects and programmes
• Manage social media accounts ensuring relevant message sharing and posting to increase engagement
• Manage and respond to general enquiries including via the website, telephone and e-mail

Person Specification

Essential:

• English and Maths GCSE A-C or equivalent
• Proven experience in bookkeeping/similar finance role, including following policies and procedures, processing invoices, supporting the preparation of financial reports, financial reconciliation
• Good working knowledge of key accountancy software such as Quick Books or SAGE
• Administration experience, including providing support for colleagues, arranging meetings/events
• High level of numeracy and financial literacy, comfortable working with budgets and spreadsheets and be able to input data accurately
• Good working knowledge of Microsoft Office packages, including Word, Excel, PowerPoint and Outlook
• Strong organisational and time management skills
• Excellent communication skills and the ability to liaise with a range of stakeholders
• High attention to detail and accuracy
• Team worker, but also happy to work independently including self-managing remote working
• A ‘can-do’ attitude and uses their own initiative
• Problem solving skills
• Ability to work under pressure, prioritise and meet tight deadlines
• Flexibility with the ability to adapt to the needs of the charity

Desirable:

• Qualification in finance or accounting e.g. AAT
• Experience of using social media in a work context
• Knowledge of social media channels including LinkedIn, Facebook etc and skilled in using them

Other Information

We pride ourselves on being a supportive and dynamic workplace. We aim to support our team enjoy their work and achieve a good work-life balance.

The organisation’s holiday entitlement is 25 days a year (full-time) plus public holidays. We also operate a flexi-time and TOIL system.

CFT has an auto-enrolment pension. Employer contribution to pension is up to 8% match of the employee contribution.

CFT employs around 50 staff based in the Forests but has a small core team of 4, which works remotely and there is no office base. We meet once a quarter in-person and this post will occasionally need to attend in-person meetings and events, including the annual conference.

There is a 6-month probation period.

Recruitment Timetable

Deadline for applications: 12noon Friday 24th October 2025

Interview date: Thursday 6th November 2025

Please submit your CV, with a covering letter that is no more than 2 sides, evidencing how you meet the person specification by the deadline above.

Please note, any CVs submitted without a cover letter will not be accepted.

Due to limited team capacity, if you have not heard back from us by Tuesday 28th October, please assume that you have not been shortlisted for interview.

Thank you for your interest in working for the Community Forest Trust.

We are an equal opportunities employer and welcome applicants from all sections of the community.

Please note that this role is a permanent position, but we would consider a Fixed Term Contract for an outstanding candidate. Although the closing date is 30th September, we are reviewing and shortlisting applications on a ongoing basis so do apply as soon as possible.
The role is hybrid, so for full time hours would mean 40-60 percent of the time worked from our Bradford offices (2-3 days).
 

CAP celebrates the value of diversity and our aim is for our workforce to be as inclusive as possible as well as representing the communities we serve. With this in mind, we welcome and encourage job applications from people of all backgrounds. We particularly welcome applications from candidates from black and ethnic minority backgrounds. We are committed to continue building an environment that embraces diversity and includes all.

Context:

CAP is a national charity that is driven to help release people from debt, poverty and their causes through partnering with local churches.  We do this by providing a variety of services: CAP Debt Help, CAP Job Clubs, CAP Release Groups and CAP Life Skills.  We also help churches teach basic budgeting and money management skills through our CAP Money course.  Our debt help service involves holding client assets. CAP is regulated by the Financial Conduct Authority. The continued success of our work rests on a bedrock of vital background functions, which includes the finance department.

Purpose:

The finance department is going through an exciting period of transformation. Working alongside the Chief Financial Officer and the Head of Financial Planning & Analysis, this role will help shape the strategy and delivery of excellent forward-facing financial planning, statutory and regulatory reporting, costing and client asset management.

This role will be responsible for identifying opportunities for continuous improvement whilst driving efficiencies across the finance department. Taking ownership of providing potential solutions to enable us to strengthen our core financial processes, from both a systems and process perspective, whilst encouraging thought and challenge around our current ways of working.

This role will take accountability for the oversight and management control of the Finance Operations team, providing outstanding customer service to both our internal and external customers and stakeholders.

Personality:

We are dedicated, enthusiastic and take a professional approach to our work, within a relaxed, supportive environment. 

Reports to: Chief Financial Officer

Direct Reports: 1 x Assistant Financial Accountant, 5 x Finance Assistants

Passion:

We are extremely passionate about providing excellent service to our multitude of internal and external stakeholders. 

Role:

Accountabilities:

• Build and develop a strong finance operations function with robust internal and external controls through active line management and regular training

• Drive the annual statutory reporting process - developing a clear timeline, planning and negotiating with our internal communications team to deliver a high quality annual report for Trustee approval and sign off

• Lead the external audit process, negotiating fees, timetables and take the lead role in all meetings with the Audit Partner and their team. Use judgement to consider whether audit responses should be challenged or accepted. Prepare action plans and report audit findings to the Finance, Audit & Risk Committee.

• Oversee the CASS annual audit process, which includes negotiating fees, timetables and take the lead role in all meetings with the Audit Partner and their team. Use judgement to consider whether audit responses should be challenged or accepted. Prepare action plans and report audit findings to the Finance, Audit & Risk Committee. 

• Develop and deliver comprehensive and insightful regular balance sheet reporting and forecasting (capital expenditure, cashflow, liabilities and reserves) to support the financial sustainability of CAP, highlighting risks or opportunities to enable informed decision making by Executive Team and the Board

• Identify and implement process and system improvements, shaping and improving the effectiveness of the finance operations team. 

• Take the leading role in the finance ledger system replacement procurement, design & implementation

• Provide support to ensure key operational and financial targets are delivered

• Develop, recommend and implement cash and capital management systems and reporting

• Provide assessments of capital expenditure business cases and strategic opportunities to support and influence decision making

• Support the month end and annual accounting processes to ensure accurate reporting of the financial performance

• Advise the Chief Financial Officer on technical areas of expertise, undertaking research as required, in particular financial reporting, VAT and tax.

• Provide financial accounting advice and support to the Head of Financial Planning & Analysis in the preparation of budgets

• Submission of all mandatory external surveys and reports as required by deadlines (ONS, FCA etc)

Manager accountabilities: 

• Manager is proactive in creating a culture of personal development in the team, including but not limited to conducting Annual Appraisals and Development Reviews (AADs), and coaching style catch ups for every direct report

• Manager is a secure and honest leader, able to acknowledge mistakes, lead with vulnerability and build a high trust team

• Manager has excellent written and verbal communication skills and can tailor these to the audience and situation as needed

• Consistently and professionally articulates the needs of the team to wider stakeholders, whether as part of specific projects or business-as-usual tasks

• Manager is able to balance team workloads, boundaries and health using appropriate and effective strategic methods such as LEAN, problem definition and ideation tools

Senior Leadership accountabilities: 

• Strategy. Understands the organisation and industry context, knows how to set strategic plans and execute them well.

• Operational oversight. Delivers on the department’s goals and strategic priorities, knows how to lead the department through change and is constantly looking to improve processes.

• Developing and leading people. Able to lead managers and develop them to deliver on accountabilities. Highly skilled at appraisals and setting targets.

• Promoting healthy culture. Ensuring department work and behaviour exemplifies CAP’s values.

• Collaboration (across departments). Strong in organisational awareness and passionate about cross-collaborative working.

Measurable outputs:

• Budgets (capital and other items)  delivered on time and within budget

• Objectives agreed annually delivered as planned

• Monthly reporting pack delivered to the agreed timetable

• Finance transformation programme delivered successfully

• Successful completion of the annual statutory audit process

• Identification of further improvements needed to financial processes and controls as appropriate

• Delivery of new chart of accounts structure 

• Balance sheet & Cash Flow - annual, monthly and quarterly - including forecasts

• Statutory returns completed on time

• Effective regular 1:1 meetings held with direct reports

Culture:

• Clearly live out and embrace the cultural values of CAP.

• Clearly demonstrate a heart and passion for the charity.

• Sincere acceptance, understanding and practice of the Christian ethos and purpose of the charity.

Other responsibilities include:

• Being willing to pray with staff and fully engaged with our Christ-centred  culture.

• Encouraging friends, family and other contacts to support the charity through the Life Changer program, and other fundraising initiatives.

• Attendance at annual CAP staff conferences.

• Completing all compulsory CAP training within given timescales.

• This role falls within the scope of the FCA’s conduct rules, and you will be provided with training as to how these apply to the role.  It is your responsibility to ensure that you follow these conduct rules.

The above job profile is a guide to the work you may be required to undertake but does not form part of your contract of employment. It may change from time to time to reflect changing circumstances.

Person:

Education:

• Qualified Accountant (CCAB) with Post Qualification Experience

• Degree or professional level education

Experience:

Essential

• At least 3 years experience at a senior level within a finance/accountancy environment

• Senior level financial accounting experience

• Experience of reviewing controls & processes

• Experience of leading the annual accounts & audit process

• Experience of leading teams to meet key objectives or targets

Desirable

• Senior level financial accounting experience in a not-for-profit organisation

• Experience of installing/upgrading accounting systems

• Prior experience of working in a CASS 11 environment 

Skills/abilities:

• A strategic thinker, able to plan and forecast with an exceptional level of organisational awareness.

• Ability to interpret technical accounting regulations into everyday language

• Demonstrable effective influencing skills at a senior level

• Significant understanding of financial control and risk

• Excellent technical finance and accounting knowledge

• Demonstrate strong understanding of business needs and relevant application of accounting standards

• Good strategic insight and understanding of organisational aims.

• Possess a problem solving, analytical mindset with a high level of attention to detail

• Excellent communicator and presentation skills, both verbally and in writing

• Strong excel skills and use of data manipulation tools

• Ability to prioritise and manage own workloads, be organised, have a flexible working style and enjoy working to tight deadlines

• Ability to lead a team in actively promoting the cultural values of CAP

Christian commitment:

• The candidate must be able to give both verbal assent to and practical demonstration of Christians Against Poverty’s Statement of Faith and Core Values.

• Must be able to actively participate in prayer and worship, whether individual, small group or corporately, as an expression of their own personal faith and in line with CAP’s Statement of Faith.

All adults working in or on behalf of CAP have a responsibility to safeguard and promote the welfare of children and adults. This includes: 

• A responsibility to ensure a safe environment in which CAP services can be delivered. 

• Identifying children and adults where there may be safeguarding concerns.

• Following the CAP Safeguarding policy in addressing any concerns appropriately.

Do you want to use your operational experience to support a mission-driven team? Are you personable, highly organised and entrepreneurial? Then you could be UK100’s new Operations Officer!

You will take the lead on our Business Supporters Network: researching businesses that can support local authorities on their decarbonisation journey, reaching out to them and establishing mutually beneficial partnerships.

You will also be the go-to person internally for keeping our organisation running smoothly. From organising team meetings to developing our CRM’s functionality and ensuring our HR policies and processes are up to date and properly implemented. You will make sure people have everything they need to do their best work.

It’s an exciting time to be joining our team as we will start preparing for the 10th birthday of UK100 in 2026!

Administration of our Business Support Network

• Research businesses that can help local authorities on their decarbonisation journey
• Run due diligence checks on potential business partners to ensure they comply with our Ethical Fundraising Policy
• Set up and minute meetings, coordinate proposals
• Prepare and issue contracts and invoices
• Maintain accurate, compliant data in our CRM

Finance and HR

• Oversee income and expenditure budgets and performance
• Produce and circulate monthly management accounts
• Manage relationships with our suppliers, ensuring we get value for money and pay promptly
• Oversee recruitment, onboarding, off-boarding and HR record-keeping

Operations and Governance

• Office management and coordination with our workspace provider.
• Organise team meetings and team socials
• Maintain UK100’s Customer Relationship Management system and support UK100 staff in using the CRM.
• Support UK100’s management of IT systems, ensuring staff are trained and follow best practice guidance
• Develop and improve UK100's policy and procedures, as well maintaining key organisational documents.

Rosa is on the lookout for someone dynamic, organised, and dedicated to step into this key role within our small and committed team.

We’re looking for someone who is confident managing day-to-day finances and admin with the skills and curiosity to support our systems. This is a home-based, varied and hands-on role, ideal for someone who loves making things run smoothly behind the scenes and takes pride in getting the details right.

If you are motivated, eager to learn, and excited about helping a mission-driven organisation stay organised and efficient—we would love to hear from you.

Responsibilities

This role is a broad role, covering finance administration, systems administration as well as supporting in a wide variety of tasks across the organisation’s work.

Key tasks

Finance

• Manage day to day finances using Xero, ensuring payments are made as scheduled
• Perform all day-to-day bookkeeping duties using Xero and Excel
• Maintain all necessary accounting records including invoices, expenses, payments and transactions
• Ensure payments are made as scheduled and processed through the bank
• Review and maintain supplier records, (including subscriptions, memberships, insurance etc.) 
• Maintain accurate financial information regarding donations and grants, including sources of donations and Gift Aid
• Assist with Annual Reports and Accounts process and with annual audit process

Systems administration

• Act as main point of contact for our IT support provider and main systems administrator on our databases (Beacon) and project management tool – no prior experience of these systems is required but you must have a willingness to learn.
• Act as GDPR officer, ensuring data retention and GDPR compliance across the organisation.
• Maintain and update records and processes on project management software.
• Maintain an effective filing and data management system for the organisation across Microsoft SharePoint
• Induct and train staff on new systems and processes.

HR support

• Coordinate the recruitment and induction of staff and contractors.
• Maintain Rosa’s staff handbook, ensuring agreed changes are implemented.
• Lead on Health and Safety compliance across the organisation
• Assist in the policy development and policy review schedule.

Governance support

• Service quarterly Board of Trustee meetings, including collating and formatting of papers
• Maintain accurate Trustee records
• Manage information relating to the Charity, including legal documentation required by external bodies

Grant Administration support

• Process funding awards, including processing payments
• Updating and reconciling grants database with financial management system and 360 giving data
• Undertake regular database cleaning ensuring data is stored correctly.

Philanthropy and Partnerships support

• Assist in the organisation of events
• Support in the transition to a new fundraising database
• Support the recording and reconciliation of donations on the fundraising database, ensuring records are maintained and up to date

How to apply

To apply please download the Job Pack below and follow the instructions to apply via our on-line application form.

Please note, for the link to the application to work, you will need to download the pack.

The Operations Coordinator provides essential administrative, financial, and scheduling support across RAP’s international operations. This position is responsible for maintaining contract and vendor documentation, supporting finance and accounting workflows, processing data and invoices, coordinating executive calendars, and assisting with general systems administration, including IT-related tasks. Reporting to the Director, Operations, the coordinator will work closely with the Finance, Development, People, and Executive teams to ensure internal systems and processes run smoothly and efficiently. The role requires strong attention to detail, high reliability, and the ability to manage multiple operational tasks in a distributed, multicultural environment.

ESSENTIAL FUNCTIONS

Contracts & Administrative Coordination

• Maintain and improve global contract databases for vendors, consultants, and partner organizations, ensuring templates, amendments, and signature processes are consistent and well-documented.
• Track deadlines, deliverables, and grants & contract renewal dates; flag follow-ups and support internal reviews.
• Assist with compliance documentation and liaise with legal or People Operations for contract-related questions.

Finance & Data Support

• Process invoices, expense reports, and vendor payment requests in coordination with the Accounting Manager.
• Support monthly reconciliations and internal tracking of budget codes, payment schedules, and audit trails.
• Enter and maintain clean, accurate data across RAP’s financial and operational platforms (e.g., Sage Intacct, Nexonia, Monday)

Scheduling & Executive Support

• Provide scheduling and administrative support to RAP’s Senior Leadership Team.
• Coordinate cross-time-zone meetings, recurring team check-ins, and board/committee calendar invites.
• Prepare agendas, take notes, and help ensure meetings are productive and well-structured.

General Operations & IT Liaison

• Assist with account creation, access issues, and user setup across platforms
• Partner with RAP’s IT vendor to triage tech issues, coordinate hardware/software purchases, and keep inventories updated. Support onboarding logistics, including device prep, new account setup, and tools orientation for new hires.

MINIMUM QUALIFICATIONS

• 3+ years of experience in an administrative, finance, operations, or executive support role.
• Profiles with backgrounds in nonprofit operations, executive assistance, virtual assistance, or operations analysis are a strong fit.
• Fluent in English; fluency or professional working proficiency in other global languages, particularly in French, highly valued.
• Familiarity with collaborative tools and systems such as Microsoft Office, SAGE Intacct, SharePoint, Monday, or similar. Experience managing scheduling or contracts workflows, especially across international time zones. Some exposure to finance or accounting processes (e.g., invoice processing, expense tracking, document management).

Why RAP?

We believe that great people power great work. RAP offers:

• Flexible, remote-first working arrangements
• A collaborative, multicultural, mission-aligned culture
• Competitive salary (GBP 30,000–40,000)
• Comprehensive benefits and generous paid leave
• Meaningful work with global impact

Do you enjoy supporting others and making sure teams have the right environment, tools, and resources to do their best work? 

We’re looking for a highly organised and people-centred People & Operations Officer to help keep Community Action Redbridge smoothly and ensuring that our team has the right environment, tools, and resources to thrive. 

This role combines office coordination, HR administration, and health and safety responsibilities, helping to create a welcoming, efficient, and inclusive workplace where everyone can perform at their best. Acting as the first point of contact in our office, you will take pride in maintaining a well-managed and productive space, overseeing office systems, liaising with suppliers, and supporting internal communications. You will also play a key role in organising meetings and team events, supporting internal processes, and ensuring that our administrative systems are robust and well maintained.

In addition, you’ll support the smooth running of our people systems and processes - from recruitment and onboarding to HR record-keeping and policy guidance, becoming a trusted go-to person for staff queries. You will also contribute to creating a safe working environment by supporting health and safety compliance.

This is a great opportunity for someone highly organised, proactive and people-centred, who enjoys variety in their work and wants to make a meaningful difference behind the scenes of a dynamic local charity.

Please note that while there may be occasional flexibility, due to the nature of the role, this post is designed to be primarily office-based. This ensures effective collaboration with team members, access to necessary resources and equipment, and supports the smooth running of day-to-day operations. The role is part-time (28 hours per week), and these hours can be worked over four or five days, depending on your preference. 

About Community Action Redbridge 

Community Action Redbridge is a local infrastructure charity dedicated to building a fairer Redbridge where everyone and every community has an equal opportunity to thrive. Through our work, we support the development of strong and resilient communities where people lead happy, healthy, and fulfilling lives. 

At the heart of our work is a commitment to social justice and to tackling the root causes of inequality. We’re passionate about shifting power, amplifying community voices, and working collaboratively to create social change. 

We do this by: 

• Strengthening and championing the voluntary, community and social enterprise (VCSE) sector, so local organisations have the tools and support they need to grow and thrive. 

• Supporting local people to drive change in their own communities, through social action, volunteering and active participation. 

• Bringing people and organisations together, from the VCSE sector, public services, and local businesses, to collaborate on shared ambitions for Redbridge. 

How to apply

Please submit your CV and a covering letter answering the following 4 questions (no more than 500 words each):

1. Can you describe a time when you have had to manage and balance competing priorities and how you went about this?

2. Can you give us an example of when you had to learn a new system or process and put this into practice?

3. Can you describe your understanding of health and safety in the workplace?

4. Please give one example of how you would go about ensuring that our team has the right environment, tools, and support to thrive?

Please submit your CV and covering letter by 11.59pm on Sunday 19th October.  

Interviews are expected to take place on Tuesday 28th and Wednesday 29th October.

Head of HR and Operations – Female applicants only

Contract: Permanent, 4days/week (1-2days/week in the office, central London)

Salary: £50-55,000 (FTE)

Are you an experienced HR and Operations leader looking to make a real impact in a values-driven organisation? We are working with a highly respected not-for-profit who are seeking a Head of HR and Operations to lead their people, IT, and facilities functions at a time of growth and transformation.

The Role:

Reporting directly to the Executive Leadership Team, this is a pivotal role shaping the organisation’s future. You’ll lead HR strategy and practice, ensuring robust policies, processes, and people development across the organisation. Alongside this, you’ll oversee IT systems, cyber security, facilities management, and compliance — creating the infrastructure needed for the organisation to thrive.

Key responsibilities:

• Driving HR strategy, talent development, inclusion, and staff wellbeing.
• Leading on operational processes, including IT systems, cyber security, and data compliance.
• Overseeing facilities, health & safety, and office infrastructure.
• Providing strategic leadership as part of the Senior Leadership Team, supporting organisational growth and resilience.

About You:

• CIPD Level 5 (Chartered Membership desirable).
• Proven HR leadership experience, ideally within the not-for-profit or charity sector.
• Strong knowledge of employment law, HR best practice, and leading change initiatives.
• Awareness of IT, facilities, and health & safety management.
• Excellent communication skills, with the ability to inspire, collaborate, and influence.
• A genuine commitment to equality, diversity, inclusion, and values-based leadership.

The opportunity:

• A senior leadership role with real scope to shape strategy and culture.
• The chance to work in a purpose-led organisation with a strong mission and impact.
• Flexible and supportive working environment.

This is a unique opportunity to combine your HR expertise with operational leadership, supporting an organisation through a key stage of its journey.

Please note: This is a female-only role under the Equality Act 2010, Schedule 9, Part 1. Applicants.