Care4Calais is a volunteer run charity delivering essential aid and support to refugees living in Northern France, Belgium and the UK. We believe in a fair and tolerant British society and advocate for a welcoming and inclusive attitude towards refugees.

Care4Calais UK Operations Manager - Full time position

Due to rapid growth of our UK operations, we are currently recruiting an Operations Manager on a full time basis who will drive froward UK operations to achieve maximum impact and effectiveness.

In the UK we work with asylum seekers who have recently arrived to provide clothing, support and help them access services such as legal and medical assistance. The UK Operations Manager will support ten regional lead volunteers, hundreds of grassroots volunteers and the legal aid access team made up of 26 volunteers and a compliance team.

The UK Operations Manager will be responsible for driving froward UK operations to achieve maximum impact and effectiveness.  The performance of each region and team needs to be regularly assessed and action taken to build capacity and skills where needed.  You will need to develop and sustain the motivation of the volunteers through continuous engagement and support to ensure that proper safety procedures for effective aid distribution are in place, well communicated and applied. As a new operation, continuous improvement through research, learning and development of practices, and liaison with other organisations will be critical.

Profile:

Clear leadership ability, with the capability to act with initiative and drive

Proven project management skills

Previous experience of working with a charity

Strong interest in refugee and asylum work.

Hands on, operational, dynamic and enthusiastic

Team worker with good communication and people skills

Pragmatic with a strong willingness and drive to find solutions and to get things done

Capacity to inspire and sustain volunteer engagement

Strong organizational and delegation skills

Note: the above represents a challenging role which will require development and demonstration of high level skills.  Appropriate training and support will be provided.  Please note that we receive a high number of applications and are a small internal team so if you do not receive a response in the first round this means you have not been selected.

Please provide a covering letter that explains why you are suitable for this role and why you want to work for Care4Calais - We will only consider applications that are accompanied by a covering letter.

Clean Break is a women's theatre company, founded in 1979 by two women prisoners who believed in the power of theatre to transform lives.

Our vision is of a society where women can realise their full potential, free from criminalisation.

We're looking for a friendly, practical and solutions-driven manager to oversee day to day facilitiies operation for the next nine months at our Kentish Town building. Our much-loved base houses 4 rehearsal studios, offices and communal spaces.

You'll ensure a warm, professional and safe working environment for our staff, beneficiaries, contractors and other visitors, and keep the building and our core systems running smoothly and sustainably.

You'll work closely with our Operations Team - Receptionist & Admin Assistant, Cleaners, Volunteer Coordinator, Volunteers and Front of House Staff - and report to our Head of Finance & Operations.

Over the nine months, you'll also help us to work out longer term management needs for our building and the facilities on site, in a post-Covid world. 

All of our positions are open to women only (exempt under Equality Act 2020 Schedule 9, part 1).

DeSmog’s UK team is looking for an Operations Manager to join its vibrant and ambitious team to expand its activities in the UK and Europe.

Description of the role

The Operations Manager will be responsible for working with the UK Editor to lead strategic organisational planning, generating fundraising leads, applying for and securing grants, managing relationships with funders and meeting financial reporting requirements. The Operations Manager will also help the Editor to deliver the services at the core of the organisation, including: managing staff capacity, maintaining staff contracts, ensuring compliance with employment and other laws, improving organisational systems and processes and upholding the IMPRESS code of conduct.

The ideal candidate would have at least five years experience in the environment or energy policy arena, and at least three years experience of fundraising and operations management in an NGO, media, or start-up environment. The candidate should have excellent communication and presenting skills, a deep contact list of potential partners in the climate and energy arena, and knowledge of grant application processes. The role is suited to someone with strong organisational skills, a passion for tackling climate change, an interest in the media, and who is a strong independent worker.

About DeSmog

DeSmog is an environmental investigations outlet providing accurate, fact-based reporting on misinformation campaigns and climate activism worldwide. DeSmog’s UK-based team of researchers and journalists investigate and analyse the undue influence of climate science denial, polluting corporations, and the lobbying industry on policy and the public debate.

DeSmog’s work is published on its UK and US websites, and is regularly featured in the mainstream media. Our work has a positive impact on the debate by providing in-depth and reliable analysis for key stakeholders and the public on those vested interests slowing the global low-carbon transition.

Role requirements

The following skills are essential for this role:

• Min. 5 years experience working in the climate, environment, energy or media sectors;
• Min. 3 years experience of fundraising or operations management;
• A proven record of successful grant-writing;
• A proven record of successfully pitching for fundraising;
• Experience meeting grant reporting requirements.

The following skills are desirable for this role:

• A degree (Bachelors or advanced) in relevant subjects such as environmental science or policy or journalism;
• Proven knowledge of the key climate & environmental issues;
• Experience working in journalism and the media;
• Experience of measuring and communicating impact;
• Ability to use remote-working technology & adopt remote-working practices;
• Strong attention to detail and ability to multi-task
• Good interpersonal skills and the ability to manage colleagues and stakeholders effectively;
• Good communication and presentation skills and the ability to represent organisations externally;
• Familiarity with IMPRESS regulations;
• Familiarity with UK workplace legislation.

Application process

To apply for this role, please send a CV and cover letter of no more than 2 pages identifying why you are a good fit for the role by the 10 January 2021 at 23.59. Applications received after this date may not be considered.

Interviews will take place from the week commencing 18 January 2021 by video conference.

If you are interested in the role or have any further questions please contact DeSmog’s UK Editor Mat Hope .

Environmental Services, Operations Manager
Reference: 733/ESOM
Location: Islington with travel to other offices as required, (from home during Covid-19 social distancing measures)
Contract: 15 months
Salary: circa £36,000
Hours: 37.5 hours per week

Are you a highly organised Operations Manager who wants to make a genuine difference? If so, we’d love you to join us at London’s leading environmental charity and the largest provider of fuel poverty direct support across London.

In this role you’ll manage the operations within the Environmental Services team, the majority of your work will be in our award-winning Green Doctor programme, a portfolio of more than 20 Green Doctor projects across London but the role will also cover our social prescribing programme in Hounslow and our re-use hubs, The Loops.

The successful postholder will enjoy working in a fast moving, target driven environment and have the proven ability to work flexibly to meet the evolving needs of programmes. You’ll be an experienced project manager having delivered high quality, impactful services and projects, and be confident with financial systems, reporting to funders, delivering to contract and monitoring & evaluating impact against KPIs/ targets. You will also be a strong team manager able to recruit and induct candidates and motivate and inspire.

A good knowledge of energy efficiency and the effects fuel poverty has on the health and wellbeing of vulnerable people is desirable, but absolutely not essential for this role.  We are also interested in hearing from you if you have health sector experience with knowledge of NHS systems and/or experience working on financial inclusion projects.

Groundwork London

Groundwork London is a leading community regeneration organisation working with people living in London’s most vulnerable places. We work to empower, enable and enhance communities. Our community engagement activities aim to improve social cohesion, engage communities in local decision making, and facilitate social action to improve people’s lives and engender civic pride.

Closing date for applications: 14th December 2020 at 12 noon
Interview dates: 17th December 2020

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the 'Apply' button to be directed to our website where you can download the job description and application form.

Groundwork London is an equal opportunities employer and welcomes applications from all members of the community.

No agencies please.

Operations Manager: we have an opportunity for a highly motivated and talented individual to join us at senior manager level in a key role. Do you have experience in managing caseworkers/keyworkers with the commitment and passion to making a positive difference to the lives of hundreds of vulnerable and socially excluded people?

Step Together Volunteering supports some of the most socially isolated and vulnerable people in England and Scotland. Using volunteering as an intervention, teamed with intensive 1-1 mentoring support, we enable our clients to develop the personal and practical skills needed to overcome the barriers they face. We support our clients to achieve positive outcomes and build a brighter future for themselves.

We have an exciting opportunity to join us as Operations Manager, and we are looking for someone with the passion, commitment and skills to complement our team. You should be highly motivated and have a demonstrable track record of effective line management of staff. Experience of managing staff remotely would be advantageous as our team of client-facing staff are home-based and spread throughout England and Scotland.

This is a key role, working closely with and supporting the CEO. You should be comfortable managing a varied workload and be able to work effectively under pressure. Knowledge of best practice in case management is essential, as is a solutions-focused approach and the ability to operate at a senior level. You should be comfortable using case management systems to record client informaiton and capture evidence of outcomes and impact. As appropriate for a role of this level, you should be able to work with minimal supervision and be comfortable prioritising your own workload.

The role would be well suited to someone dedicated to making a positive difference to clients and keen to be involved in operational plans and organisational strategy. The post-holder will have the opportunity to influence how the organisation develops over the next few years, and work alongside the CEO and Board of Trustees.

In return we offer a competitive salary, 33 days annual leave (including public holidays), matched contribution pension scheme up to 5% of salary, life insurance and a comprehensive Employee Assistance Program.

Deadline for applications is Monday 7th December at 5.00pm

Job Description

The Parasol Project is a small Oxford based charity committed to redressing the balance for disabled and disadvantaged children and young people experiencing, or at risk of, social exclusion. We do this by running a holiday playscheme for 5-12 year olds and holiday and term-time social and recreational activities for young people.

The Operations Manager will work closely with all members of the team to ensure the safe and effective running of the charity.

Responsibilities include the management of office systems such as: bookkeeping/finance, database, central record, and IT systems.

Due to the nature of the work we do and the size of the organisation, the role would not be exclusively desk-based, with opportunities to get involved in more practical, hands on tasks as and when required.

Bookkeeping – XERO data entry and maintenance - Receipts, Invoices, Bills, Payroll, Liaising with Brookwood

Database – Electronic & physical data entry & maintenance – pre and post-summer/holiday child and teen

Central Record – Data entry & maintenance.

Master Data record – Data entry & maintenance.

Safeguarding record – Data entry & maintenance, organise safeguarding meetings and update the safeguarding database

Fundraising– Communication with Fundraiser regarding bid responses, donations, and Community fundraising.

IT systems – Data backup and system maintenance.

Finances – Banking - Deposits & petty cash.

Team supervision – Organise and minute Thursday group supervisionduring Holidays

Office meetings – Organise and minute monthly and annual OFFICE team meetings.

Bookings Administration – Filling the booking sheets for the various services and collecting / monitoring fees

Insurance – Ensuring that Parasol has the required insurance cover for all activities.

Child service activity paperwork – Recording registers and Activity meeting minutes, safeguarding, accidents, and complaints

Children’s Service management - Working with the Playleader to plan and deliver holiday playschemes, and complete County Council monitoring reports.

Safeguarding – Taking responsibility for Children’s Service safeguarding concerns and reporting up where necessary.

Policies and procedures – Writing, updating, and maintaining Parasol’s policies and procedures.

Health and safety – Taking responsibility for the Children’s Service health and safety requirements including the ordering of care supplies, relevant trainings, fire drills and identifying hazards.

We are willing to consider candidates from any background provided they can demonstrate both the relevance of their skills and experience, and a sense of commitment to respond to Parasol’s inclusive vision.

Essential person specification:

• Excellent organizational, written and verbal communication skills.
• Positive, energetic and resilient manner.
• Computer competency including dealing with standard MS word, data processing, Excel spreadsheets and databases.
• Applicant must be suitable to work with children and young people.
• The ability to work in a self-directed manner.

Desirable person specification:

• An understanding (and preferably direct experience) of the UK voluntary sector environment.
• First Aid qualification.
• DBS registered for update service.
• Safeguarding qualification/training.
• Disability Equality qualification/training.
• Experience of Xero or similar computerized accounting systems.

New Operations Manager role for lively Baptist Church in West Sussex. This post is key in enabling growth in the ministry and mission at Haywards Heath Baptist Church (HHBC), in line with our vision.

The purpose of the role is to manage the delivery of operations of the church to ensure alignment with the regulatory environment the church operates within. 

This position requires professionalism working in close co-operation with the Minister, Staff team and the Officers of the Church. The post holder will need confidence and proven organisational, financial, IT, communication and interpersonal skills.

The role is for an 18 month fixed term, part time, (20 hours per week) preferably over 5 days.  £29,000 (pro-rata).

How to apply: Please click on 'How to Apply' button to access the full application details.

Closing date: The deadline for receipt of completed applications is 11.30pm on Tuesday 8 December 2020.

Interviews will be held Thursday 17 December 2020.

This is a fantastic opportunity for someone to make sure Wellgate Community Farm remains a vibrant and important community resource for our local area. The post holder will be responsible for the day to day management of the farm, including managing the staff team, responsibility for volunteers and overseeing the running of farms projects, activities and events. 

We are looking for someone who is passionate about farming and the natural environment and has experience of animal husbandry. They will also have experience of people management, the ability to work with people of all ages and abilities and the desire to enthuse and help them grow as individuals at the farm.

We need someone who is client/customer focused and can ensure that the farm is a safe, welcoming and enjoyable place for people to visit. They will need an awareness and understanding of Health & Safety, safeguarding and the legal responsibilities of running a community project and an open farm.

The post holder will also require a full driving license.

The post is subject to an Enhanced DBS check.

Please contact farm for a full job description and details of how to apply.

Rushmoor Voluntary Services is evolving through a period of positive and progressive change. This year we have also been working with key partners to lead the local response to the Covid emergency. Next year, we will be celebrating our 50th anniversary.

We are currently seeking a forward thinking individual to join our team on the next step of our journey. You will be motivated, driven, energetic and enthusiastic about supporting the community of Rushmoor.

This new role of Operations Manager will have an overarching responsibility to manage our organisational regulatory compliance.

They will also focus on developing our client services activities; to oversee and implement a new model of working and to develop our client services so that we can better serve the vulnerable people in our community.

Please apply by sending your CV (including current salary) and a supporting statement. Your statement should explain why you’d like the role, what you will bring to the organisation and how your skills and experience reflect those specified.

Your statement should be no longer than three pages.

We will be assessing applications as we receive them and interviewing on a rolling basis. We may therefore close the recruitment at anytime so we encourage you to submit your application as soon as possible.

We are looking for an Operations Manager to join our East of England management team based in our delivery hub in Luton. We are currently working from home which will feature for the foreseeable period. This is a leadership role managing a small team of Operational delivery colleagues to support caseloads of Young People into Employment, Education, Enterprise or Engagement with us. You will help to deliver our ambitious plans to provide the very best support to young people across the area. Your responsibilities include direct line management of the team of executives who work directly with our young people, partners and volunteer colleagues. This role will have main focus on volunteers and employability/ development awards. The role holder will work closely within the area and regional Management team.

We have the ambition to become the very best organisation within the sector. You will be required to continually innovate, review and adapt our operations to ensure we deliver the very best for young people across the area. You will effectively manage those areas of operations assigned to you and support and develop our executives to do their best work. 

You will collaborate with a wide range of stakeholders (internal and external) and ensure that our delivery plans are achieved, and the quality and impact is high. There are a range of KPIs relevant to the delivery team which you will be responsible for.

You will be responsible for the accurate planning, phasing and resourcing of our delivery, you will manage budgets and support the effective delivery of funding contracts. You will work alongside fundraising colleagues with the development of bids, reporting and attending meetings and events. 

The Trust has a behavioural framework which informs all our work with colleagues, young people and partners. Through the process, the successful candidate will demonstrate their ability to lead by example, communicate effectively, continually improve themselves and others and by working as one team deliver results for the benefit of young people.

OPERATIONS MANAGER FOR HOME-START ESSEX

FULL TIME – 37 HOURS PER WEEK

SALARY: £33,000 per annum

BASED IN CHELMSFORD

Home-Start Essex is a leading family support organisation that provides high quality family-led services for families with young children. By mobilising trained volunteers, we support families directly in the home and in group settings to overcome a range of issues such as isolation, domestic abuse, mental health, financial stress and school readiness.

The Operations Manager is a senior operational management role within Home-Start Essex.

The role will provide strategic leadership and support for delivering our contractual obligations to our funders and leading on the quality and performance of the service in line with agreed KPI’s. The post holder will be:

• Responsible for the recruitment, supervision and welfare of the service delivery staff and volunteer team, monitoring and reporting outcomes in line with Home-Start standards of practice and local requirements.
• Lead on an organisation-wide basis on Safeguarding and be the Strategic Lead for Safeguarding within Home-Start Essex.
• Responsible for the review and continuous improvement of service delivery and will work as part of a team approach to support short, medium and long term fundraising and business development strategies. 
• Responsible for management of the service budgets.
• Responsible for sustaining excellent relationships with commissioners, stakeholders and for developing strong local community partnerships.
• Work as a member of the senior management team to contribute to the delivery of the organisational Strategic Plan in supporting and strengthening organisational performance.
• Liaise closely with the Finance Manager and Fundraising Manager to plan service delivery in accordance with the Strategic Plan.
• Lead on the development of strategy for volunteer recruitment, retention and management.

The role will contribute to the delivery of the organisations strategic aims to ensure that Home-Start Essex can deliver on its aspirations, representing Home-Start Essex in a professional manner at all times and modelling our organisational values at all times.

An enhanced DBS check will be required.

To view the job information pack including a full job description and to apply for the role, please go to our website to access the application form. 

Please apply using our application form ONLY, we DO NOT accept CVs.

If you would like to arrange a confidential discussion about the vacancy, please contact us.

This post is subject to a successful 6-month probationary period.

Salary: £33,000 per annum

Closing date for applications: Friday 11 December 2020

Interviews are scheduled for: Wednesday 13 January 2020.

Home-Start Essex is committed to equality of opportunity and works to safer recruitment practices as an important part of safeguarding and protecting children and vulnerable adults.

Join ReCOM as Operations Manager and improve the social and economic inclusion of those who are digitally excluded within the Solihull/Birmingham area.

ReCOM is a small registered charity which provides IT training (largely through our experienced and skilled volunteer network) to help unemployed people who are looking for work as well as helping others in the Solihull/Birmingham area gain greater independence by developing IT skills and accessing the internet.

Based at our office in Olton, you will lead a small team of part-time staff and will have overall responsibility for several sessional trainers as well as our skilled volunteers. You will manage ReCOM’s operational activity in line with its charitable aims. This will involve both adapting existing Digital Inclusion services as well as developing new opportunities to meet the challenges presented by the Covid pandemic; working with the Trustees to develop a new business plan. You will play a lead role in securing grant funding and in developing our activity base so that we can assist even more individuals in need.  

To be successful in this role, you will have had previous general management experience in the voluntary sector – either as a trustee, employee or volunteer; and will have a proven track record of acquiring grant funding. You will have experience of developing projects/services from concept to successful delivery and will be an experienced user of social media in a work context.  Most importantly you will possess the personal drive and energy that makes things happen.

To apply please send your CV and a covering letter detailing how you meet the role requirements.

We welcome applications from individuals who are representative of the communities we serve.

Please note the successful applicant will be required to have a full enhanced DBS check prior to commencing the role.

About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight Merseyside provides innovative and exciting projects, opportunities and support for people who are at risk of being homeless from our Centre in Merseyside and in outreach settings across the Liverpool City Region. Our aim is to see homelessness ended in Merseyside and our unique service offers information, advice and guidance, coaching, teaching & learning which has sustained and continued positive results for people we work with. It is an exciting time in Crisis Skylight Merseyside as we support people out of homelessness for good in line with our 5-year strategic plan.

About the role
As Operations Manager (Structured Coaching), you will join the local management team and report to the Skylight Director. You will work with the existing Operations Manager (Intensive Case Management) to ensure we can end homelessness for good. Line managing a number of coaches you  will ensure that each of our Members are assigned a lead worker and that good quality case management is embedded. Working alongside the existing Operations Manager to ensure the wider team has the support and resources required to meet the needs of our members. In addition, you will develop strong partnerships with statutory and voluntary sector organisations across Merseyside and the wider city region. You will work collaboratively with the management team to ensure the support package for members is tailored to everyone to optimize their sustained route out of homelessness.

About you
To be successful in this role you will be an experienced Operational Manager with a proven track record of success working with vulnerable and excluded adults. The ability to lead by example, inspire and lead a multi-disciplinary team working with people with complex and enduring needs, as well as experience of developing external and internal partnerships to gain the most positive outcome for people using the service.  You will be driven to end homelessness, experienced in motivating your team, supporting an innovative management team locally and able to provide insight and influence on both internal and external audiences. 

Benefits
As a member of the team you will have access to a wide range of employee benefits including:

• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How To Apply 
If this sound likes the opportunity for you, please click on the 'Apply For Job' button below.
If you need to request an application in an alternative format, please contact the Recruitment Team, contact details can be found on our website. 

Closing date: Sunday 6th December 2020 (at 23:59)
Interviews will take place on 16th December 2020

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

At Plan International,  we are proud to have built a strong global function, we are now looking to drive continuous improvement in our people and culture operational service delivery team and across our systems and processes for employee and people management services within the  newly relaunched People and Culture team.   We aim to continue to ‘raise the bar’ to the new priorities of the organisation. Our operations team is key to ensuring that the people and culture team is focussed on supporting our global client groups, employees and people managers to deliver on the aims of  our ‘100 Million Reasons’ strategy.

In our future Operations Manager (People & Culture) , we are looking for a senior, highly experienced and qualified professional who can build on our firm foundations and take our People & Culture Operations Team to the next level.

You will lead and drive our people and culture operational service delivery, HRIS specialist and operations coordinators, to deliver integrated processes and service excellence across the many and varied transactional aspects involved in serving employees and people manager questions and queries, across the entire employee lifecycle. In addition to a strong customer service ethic, you will bring practitioner experience of customer journey/user experience and business process design, e.g. Kaizen, Lean or Design Thinking/Agile methodologies. You will also have the opportunity to influence and update our customer response/tracking system and different channels for responding/directing responses, through improved automation/technology solutions, to deliver improved processes and responses.

You will be a highly credible and consultative partner to senior managers with the confidence and interpersonal skills to coach, negotiate, challenge and influence at all levels within the organisation.  As well as bringing technical expertise in people related matters, you will be a strong and supportive team leader, with a global mindset and ability to working across a broad range of cultural, economic and social contexts, so an understanding of the challenges and complexities that come with delivering international solutions is required. 

Some key deliverables: 

• Drive measurable continuous improvement of HR systems, processes and policies to develop service excellence within HR Operations
• Design, develop and implement legally compliant HR policies and procedures that are responsive to business needs, and the employee experience.
• Oversee the provision of appropriate information in areas of employee relations, recruitment, performance management, compensation, reporting, payroll and pensions. 
• Manage, train and motivate the Operations team to ensure an efficient and effective service. 
• Work closely with the People and Culture team to provide accurate management information for service level agreements, KPI’s and service/experience reporting and data.
• Provide strategic and some operational case work support on complex ER casework, reward and inter-company transfer and Visas
• Manage the Global Hub and International payrolls, ensuring compliance and supporting internal/external audit support, liaising with external payroll partners and other suppliers.