Operations Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a skilled and detail-oriented Senior Finance and Operations Manager to join our small but dynamic team at a critical stage of our work. With a refreshed strategy, expanded team and extended life we are looking for someone to manage the day-to-day delivery of an effective and efficient finance and operations function and provide vital support to the Director of Finance and Operations and Business Support Officer.
The successful candidate will become an integral part of the Access team, working in a collaborative and supportive environment with opportunities for growth and development.
Key Responsibilities:
· Day to day management of the finance and operations functions
· Financial reporting
· Treasury management
· Line management and development of the Business Support Officer
· HR and IT support to colleagues
· Governance support to trustees
If this opportunity aligns with your career goals, please review our job pack, which includes the job description and person specification. We encourage you to familiarise yourself with the requirements before applying. If you feel this is this the right role for you, do not hesitate to apply, we would love to hear from you.
We are committed to being an inclusive organisation and actively promote equality of opportunity for all. We believe in the value of a diverse workforce and encourage applications from individuals with a wide range of backgrounds, experiences, and perspectives. Selection for roles is based solely on individual merit, talent, skills, and potential.
As a charity, we are dedicated to reflecting the communities and individuals we aim to support. We particularly welcome applications from candidates who share lived experiences or come from backgrounds that align with those we serve. Diversity strengthens our ability to make a meaningful impact, and we encourage all who feel passionate about our mission to apply.
First round of interviews (via Zoom) will be held on Thursday, 7th November 2024.
Second round of interviews (in person) will be held on Tuesday, 12th November 2024.
We want to see a social investment ecosystem that works for all charities and social enterprises.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Key Responsibilities
Reporting into the Operations Manager, the Brand Operations Officer is responsible for managing the distribution of products donated by brands to community-led projects. This role plays a key part in developing and coordinating relationships with key logistics and storage partners.
Managing the brand donation logistic process in line with the organisational objectives, resulting in the successful allocation of products to reach areas of most need.
· Respond to and coordinate all brand enquiries
· Accurately allocate, and track all brand donations, ensuring prompt logging by Projects
· Work with the brands to ensure accurate data is provided and meets The Hygiene Bank’s requirements
· Work closely with existing partners to utilise storage and logistics solutions and continue to develop these relationships
· Record KPI’s and analyse the data
· Prepare detailed quarterly reports for the Operations, Finance, Risk and Audit Committee and present the findings to them, when required
· Support the Head of Operations / Operations Manager to deliver the brand strategy including identifying new logistic providers
· Attend all Operation Team meetings and work closely with Partnership Managers to gain a clearer understanding of each Project and their requirements
Skills, Knowledge & Expertise
- Excellent relationship management and stewardship
- Ability to accurately forecast and report
- Entrepreneurial and partnership forming mindset, supporting the Head of Operations/Operations Manager to attract new logistics and storage partners
- Polished communication and people skills to champion, and act as an ambassador for The Hygiene Bank
- Detail-driven, strategic, motivated, and have a forward-leaning approach to business.
- Ability to work independently, multi-task, and prioritise a busy workload.
- Strong written communication skills
- Appropriate IT skills - experience in managing databases and proficient in using MS Excel, Powerpoint and database CRM (ideally Salesforce)
- Experience working with internal stakeholders' teams to help ensure deliverables are met
- Passion for personal and professional development, as well as a proven can-do attitude
Attributes and behaviours:
- Dynamic, passionate and demonstrably committed to improving the lives of people experiencing Hygiene Poverty
- A commitment to quality and attention to detail
- Ability to work on your own initiative
- Strong interpersonal skills and the ability to deal with a diverse range of people. A highly competent and collaborative team worker
- Discretion and the ability to maintain confidentiality
- Willingness to learn new skills
- Ability to work in a growth mindset, changing and flexible organisation
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
Key Details
· Salary: £26,000 - £29,000 pro rata, part time, 3-4 days (dependent on skills and experience)
· Contract term – 6 months - 12 months
· Location: remote working/homeworking with monthly in-person team days in London.
· Holiday: 28 days (pro-rata) plus public holidays and closure between Christmas and New Year.
· Defined contribution pension scheme: 3% employer contribution, 5% employee contribution.
How to Apply
· Upload an up to date CV outlining your employment history, qualifications and contact details along with a supporting statement (no more than 1 x A4 pages) which i) demonstrates how you meet the criteria outlined in the Person Specification, particularly around logistic management and ii) outlining why you are interested in working for The Hygiene Bank.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Living in Oundle, Thrapston and the surrounding villages of North East Northamptonshire is very special. Volunteer Action is a local charity supporting local residents who may be elderly, unwell, disadvantaged or have disabilities. By providing services to these valuable members of the community, our aim is to maintain independence and improve the quality of their lives.
We are hiring an Operations Manager at Volunteer Action - 30 hours per week - £30k FTE.
If you are Interested in this role, some general criteria are:
General Operations Management experience (desired)
Strong communication skills
An understanding of budgetary management to support the development of the charity.
Confidence in using software packages such as the Microsoft suite.
Ability to use social media for promotion and marketing
A positive 'can do' attitude.
Job Title: Operations Manager
Accountable to: Chief Executive and Charity Manager (CE)
Job Purpose
This is a hands-on role, the purpose of which is to work with the staff to ensure that the Volunteer Action (VA) services are fully operational and delivering customer service excellence.
To co-ordinate and develop the volunteering programme to meet the demands of the services provided by VA to meet the Charity’s aims.
To support the development and management of all external communications, marketing and fundraising activities.
To work closely with the CE and deputise as and when required.
Key Responsibilities
Operations
a) Day to day supervision of office volunteers, including rota production
b) Ensure the databases are used accurately, kept up to date and maintained within GDPR guidelines
c) Ensure that day to day activities are executed professionally and economically
d) Ensure all administrative functions are completed effectively and in a timely fashion
e) Ensure all mandatory documentation is completed and accurate records are maintained
f) Identify and introduce continuous improvements to working procedures
g) Identify, develop and deliver training for staff and office volunteers as required
h) Ensure the office is manned optimally to meet the changing demands of the service including providing cover for holidays etc as required
i) Work with the team to ensure a co-ordinated message and optimise growth of all the Charity’s services, stepping in to assist where necessary
Volunteers
a) Actively source new volunteers, ensuring volunteering opportunities are available in line with VA’s aims and objectives
b) Ensure all information and application packs are up to date and accessible
c) Support the recruitment and training of all volunteers, actively maintain good relationships, monitor performance, obtain feedback and ensure appropriate recognition
d) Ensure compliance with Disclosure and Barring Service regulations, GDPR, Equality and Diversity policies
Information, Communication and Marketing
a) Support the production of content and assist in the distribution of the monthly communication to volunteers and the annual VA Newsletter arranging mail-outs to clients as required
b) Encourage use of our other services when communicating with members
c) Provide presentations as required to other organisations about volunteering programme
d) Attend or arrange events to promote the volunteering programme in the local communities (These meetings may be out of office hours)
e) Manage external communications, including website and social media
Deputising for the Chief Executive and Charity Manager
a) Work with, and send information to, other organisations who work with our client group on an ongoing planned basis, ensuring that the referral pathways are open and accessible
b) Represent VA at relevant meetings, including developing partnership working with organisations that have a common purpose or work with the client group
c) Support the CE in the preparation of evaluation documents and impact reports
d) Monitor and identify gaps in service and seek ways to bridge the gaps
e) Understand the funding mechanisms and support the CE in bids and fundraising events
f) Undertake any other tasks and duties that may reasonably be required in relation to the service
Volunteering to improve the lives of local people in need.
The client requests no contact from agencies or media sales.
ABOUT US:
Open for Business is a coalition of leading global businesses committed to advancing LGBTQ+ inclusion worldwide. Through data-driven research, we demonstrate the economic benefits of LGBTQ+ inclusion and leverage our network of partners and programs to foster positive change for LGBTQ+ communities.
Founded in 2015, Open for Business has rapidly expanded to include 38 global member organizations and four local programs in East Africa, the Caribbean, Southeast Asia, and Central and Eastern Europe, with additional programs set to launch next year. We take pride in harnessing the power and expertise of the private sector to support some of the most vulnerable members of our global community, ensuring that their advocacy is bolstered by some of the world’s largest and most influential organizations.
THE ROLE:
We are seeking a Finance and Operations Manager to lead and strengthen our financial and operational functions as we continue to grow. This role is critical in ensuring that Open for Business adheres to best practices in financial management and reporting, including compliance with the Charity SORP.
You will serve as the main point of contact for our external accountants and our Financial Advisory Committee, providing timely and accurate financial information to the CEO and Board of Trustees.
On the operations side, you will help build and execute the organizational infrastructure needed to support our expansion, which includes office management and collaborating with our HR team to create a robust induction system for new staff, as well operational management or oversight of core processes.
We are looking for candidates who are passionate about tackling LGBTQ+ inequalities on a global scale and are eager to contribute to a dynamic and fast-growing organization. This UK-based role offers a hybrid working model, with time split between our London office and remote work. Remote candidates within the UK are also welcome to apply. Part time considered. The position reports directly to the Chief Executive.
KEY RESPONSIBILITIES:
- Manage financial and operational systems, processes, administration, and internal controls.
- Ensure effective and efficient day-to-day business and financial operations.
- Oversee bank accounts, accounts payable and receivable functions, purchasing, financial reporting, and grants administration.
- Conduct bank and transaction reconciliations and manage expenses, bills, and payments using Xero.
- Produce or oversee production of monthly payroll.
- Produce quarterly management accounts and VAT returns.
- Collaborate with external accountants for annual audit and accounts.
- Liaise with other external advisors as needed.
- Prepare project-specific budgets and lead financial reporting for grants.
- Lead the induction process for new staff and consultants.
- Project manage the implementation of new systems, including coordination with consultants to deliver small-to-medium internal projects.
PERSON SPECIFICATION:
The ideal candidate will be experienced with charity finances and may have worked in a similar role previously. You should be able to demonstrate the following skills and experience:
- Direct experience in managing a charity finance or operations function.
- Experience liaising with third party providers, including accountants.
- Proficiency in budget preparation and financial reporting.
- Experience with Xero and other accounting software.
- Experience with project management and leading internal change management
- Experience of bookkeeping and (management) accounting.
OUR COMMITMENT TO DIVERSITY AND INCLUSION:
Open for Business is an equal-opportunity employer, dedicated to addressing inequality. We encourage applications from all qualified individuals, regardless of gender, race or ethnicity, age, religion, marital status, sexual orientation, gender identity or expression, disability, or socioeconomic background. All hiring decisions are based on merit.
HOW TO APPLY:
Click on the 'Apply via website' button below to visit out Jobs page and download an application pack.
The closing date for applications is Friday 22nd November 2024.
The purpose of Open For Business is to advance LGBTQ+ rights globally.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a talented operations manager who will enable us to keep running operations for AIM itself. This could include human resource management, finance, team productivity improvements and managing the community office workspace, as well as providing support to our incubated high-impact charities, both with their initial set-up and on an ongoing ad hoc basis.
IMPORTANT: This is a summarised version of the job advert for CharityJob's purposes. Clicking 'Apply' will take you to the complete and detailed version on our website, where you'll also be able to apply.
ABOUT THE ROLE
People who work in operations have a multiplier effect, increasing the efficiency of their colleagues within the organisation by constructing processes that ensure the organisation operates smoothly and at top capacity. An excellent and more succinct description of operations management as a field comes from Gabrielle Zevin’s Tomorrow, Tomorrow and Tomorrow:
Though it took Sadie years to admit this to Sam, Marx did prove incredibly useful that summer. No, Marx wasn’t a game designer. He wasn’t an ace programmer, like Sadie, and he couldn’t draw, like Sam. But he did almost everything else for them, and his contributions ranged from the pedestrian, but necessary, to the creatively essential. Marx organised workflow, so Sadie and Sam were more aware of what the other was doing and what they needed to be doing. He made long lists of supplies they would need. He was more than liberal with his credit card—they always needed more memory and storage, and they were regularly burning out graphics cards—and he must have made fifty trips to the large computer store in Central Square that summer. He opened a bank account, and an LLC, Go, Ichigo, Go. He arranged for them to pay taxes (which saved them money in the short term by making their business purchases tax-free), and if, at some point, they needed to hire people, which he knew they would, he set them up for that, too. He made sure everyone ate, hydrated, and slept (at least a little), and he kept their workspaces clean and free of chaos.
The Operations team provides operational support to AIM (e.g., human resource management, finance, productivity). The team also supports our incubated charities, assisting with their initial set-up after the program so they can hit the ground running, as well as ongoing ad-hoc requests and advice as needed. Added to this, Operations supports other participants in programs run by AIM(e.g., people completing fellowships with our research team). While this is less than for the Charity Entrepreneurship Incubation Program, it increases as these programs mature.
Our Operations team currently consists of ~2.8 FTE – our Chief Operating Officer (previous Managing Director and CTO of Founders Pledge), our Director of Operations (with a mixed background in legal services, management consulting, and scale-up operations), and a Senior Operations Manager (with a background in risk and security management in low- and middle-income countries). The team also relies on external contractors for some of its functions (e.g., bookkeeping, legal advice).
SPECIFIC RESPONSIBILITIES
The exact % split might vary throughout 2025 depending on AIM’s program strategy and number of programs after our yearly evaluation
Employee experience
-
Supporting the development and implementation of HR initiatives and systems
-
Providing advice on policies and procedures
-
Assisting in performance management processes
-
Supporting the management of disciplinary and grievance issues
-
Maintaining employee records according to policy and legal requirements
-
Reviewing employment and working conditions to ensure legal compliance
Grants and compliance management support
-
Support with processing almost £2M in grants per year for seed grants and other funding circles etc.
-
Maintain grant tracking systems and ensure accurate reporting
-
Ensure legal and regulatory compliance, particularly in the UK
-
Support risk management initiatives, including cybersecurity
-
Improve grants-related processes and procedures for efficiency
Event logistics
-
Organising internal and external events like our Christmas party, retreats, and community co-working days; contingency planning, determining objectives and conducting post-mortems
-
Assisting the Recruitment team with logistics needs (e.g., booking travel and accommodation, getting materials to venues)
Automating workflows and building internal tools
-
Identifying opportunities to systematise or automate processes with a view to increasing efficiency
-
Responding to internal calls for greater systematisation (e.g. “we need a CRM”), mapping out costs and benefits
-
Leveraging spreadsheets, no-code and low-code tools to build internal systems
-
Maintaining internal systems and refining based on quick feedback loops and user feedback.
Overseeing our facilities management
- For our London office and residential accommodation, we are managing an external service provider tasked with the regular upkeep and operation of these facilities. There is some chance that the functions performed by this external service provider are brought in-house, but at the moment we expect this function to remain outsourced and for the Operations Manager to play an overseeing role.
Ad hoc tasks
- We believe that the above describes the key buckets, but in essence, the Operations team tends to step in and be needed wherever their help is cost-effective to solve or prevent problems
FUTURE GROWTH TRAJECTORIES
Future growth trajectories for excelling hires could look like:
-
As an entry-level role, you’d have the opportunity to advance to Senior Operations Manager and eventually Director of Operations (although the latter would depend on a vacancy being available)
-
There would be room for specialising in a specific area of Operations, such as HR or finance
-
As part of your professional development, we could explore more technical routes such as investing in coding or no-code training
EXAMPLE OF THE WORK YOU'LL BE DOING
-
After an initial brief, independently organise the entire lifecycle of an event at our office expecting between ~15-50 people to attend. You would know the goal of the event, some parameters like the budget, and would have some light assistance from other staff or external partners with whom we’re co-hosting the event.
-
Effectively acting as an office manager/all-rounder for AIM’s London office. This means overseeing day-to-day operations to ensure smooth functioning, including managing office supplies, coordinating with service providers and contractors, and promptly triaging and resolving issues as they arise. Additionally, it means implementing and improving office policies, such as policies around hotdesking, inviting and vetting guests, meeting room usage, etc.
-
After supporting another department with their work, you realise that a series of manual steps they take could be made much more efficient by creating an automated workflow using Airtable and Zapier. You follow a user-centred design process to collect information about requirements, must-haves and nice-to-haves and then build a prototype to later test and refine.
-
Entirely oversee our managed accommodation for staff and program participants, responding to booking requests and changes, ensuring seamless check-in and check-out procedures, and promptly responding to requests or issues.
-
Knowing AIM’s internal policies and ensuring they’re being followed. For example, reviewing expenditure at the end of the month and checking adherence to our Financial Controls Policy, touching base with staff to check whether they have a professional development plan in place.
ABOUT YOU
This role will likely suit an early to mid-level operations generalist, but we’re also very interested in hearing from more senior operations specialists as there is room for future growth in responsibilities within the organisation depending on competency and expertise. We would also be keen for talented recent graduates applying for this position as many areas of responsibility can be learned by a quick learner fairly fast.
We expect excellent candidates will meet many (but not all) of the criteria below. We encourage you to apply even if you do not meet all of the listed characteristics. In the past, we've offered positions to applicants who demonstrated strong overall potential, providing training to address skill gaps. We prioritise high general ability, a strong work ethic, and alignment with our values, methods, and approach to maximising global impact over specific prior work experience or backgrounds. We sketch a picture of potential ideal candidates to give a more concrete sense of what particularly strong candidates might look like, not to discourage interested readers from applying.
THE IDEAL CANDIDATE
-
Has a bias to action, meaning they prioritise taking initiative when they see a problem and make decisions quickly to drive progress and maintain momentum
-
They are excited to play a supporting role and to step up and take pride in doing whatever needs to be done
-
They use techniques that allow them always to be moving forward (e.g. prioritisation, time-boxing), and find it easy to pivot in the face of new information (i.e. don’t succumb to the sunk cost fallacy)
-
Learns new skills or becomes familiar with new processes quickly, particularly by diving in head first and learning by doing.
-
Is a highly organised, conscientious person and often relied upon to organise something (e.g., a holiday)
-
Leans towards frugal solutions (e.g., the second cheapest product), using 80/20 principles, and cheap tests / MVP testing over perfection where possible
-
Has had positive past experiences testing aspects of this role before (e.g., maybe they have organised an event from scratch before and both enjoyed it and had positive results)
-
Is thinking of their career trajectory as in operations management or closely related fields rather than as a stepping stone to a different career
-
Is generally tech-savvy and, for example, defaults to a spreadsheet or finds appropriate tools when trying to solve a problem
-
Is a tactful person who can adeptly communicate about delicate issues
Desirable specific skills and areas of experience include:
-
Previous experience using Google Workspace suite of apps (i.e. Gmail, Docs, Sheets, Slides)
-
Previous experience or willingness to learn how to use Slack, Asana, Airtable and Zapier
-
Comfort working in a start-up environment. This means:
-
Wearing multiple hats: Ability to take on diverse tasks beyond a single job description.
-
Adaptability to change: Thrives in a fast-paced setting where priorities can shift rapidly, and new challenges arise unexpectedly.
-
Proactive problem-solving: Takes initiative to identify and address issues independently, often with limited resources.
-
Comfort with ambiguity: Operates effectively without always having clear guidelines or established processes, using creativity and resourcefulness.
-
Team collaboration: Works closely with a small team, where collaboration and communication are key to success.
-
Ownership of projects: Takes full responsibility for projects from conception to completion, often with minimal oversight.
-
WHAT WE OFFER
-
A job with a large, tangible impact on the world - your work will attract and select the founders of new field-leading charities and for-profit companies, as well as high-impact researchers and AIM staff
-
High levels of intellectual challenge, autonomy, variety, and learning on the job
-
An informal, fun, warm, and supportive work environment with high talent density. Our office in East London houses about 50% of our staff, dozens of charity founders and staff, and hosts a range of co-working opportunities and social events for the wider impactful entrepreneurship London community
-
Become a part of our international network of ambitious, driven entrepreneurs and highly talented philanthropic professionals
-
A true start-up culture, including low bureaucracy, a quick and collaborative work spirit, and high levels of talent density
-
Significant opportunities to attend events and conferences to represent AIM, including international travel
BENEFITS
-
A flexible working schedule, 30 paid days off per year, and unlimited sick leave
-
UK visa sponsorship, if needed, as well as support with moving costs if relocating to London
-
An annual costs-covered retreat to bring our whole team together to celebrate our achievements
-
A workspace in our vibrant central London office, which is a hub for our program alumni and high-impact organisations/professionals
-
Parental, dependents, and compassionate leave schemes
-
A range of other benefits, including a payroll giving scheme, staff tenure donation scheme, contributions towards professional development and IT costs, and a workplace pension
-
We are open to discussing specific personalised perks or benefits that may enhance your work experience
APPLICATION PROCESS
Our application processes aim to be highly predictive, time-effective, and informative for you. Our process consists only of stages that our best evidence suggests are predictive of success on the job (such as test tasks) rather than more common but less predictive stages (such as cover letters). We only invite candidates to the next stage if we think they have a good chance of passing it, and take care to choose tasks and interview questions that will also give you a good sense of the role and our culture.
Applicants will be asked to complete the following stages:
-
Submitting our general application form (30 minutes to 1 hour),
-
A general test task (2-3 hours) with the top 10 to 30 candidates,
-
An initial interview (15 minutes) with the top 10-20 candidates,
-
A test task simulating the work you would do in your role (2-3 hours) with the top 5-15 candidates,
-
A final, more in-depth interview (~60 minutes) with the final 2-5 candidates.
We will also conduct a reference check before making an offer. Each stage typically takes 1-2 weeks from the end of the application deadline, and we hope to make an offer within ~8 weeks of the application deadline. Ideally, the candidate will begin onboarding as soon as possible after an offer is made. We strongly prefer candidates to join the team by January 2025, but we would consider a different date for an ideal candidate.
We help you find and transition to a high-impact career with comprehensive support, removing barriers and accelerating your journey to maximize good.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Are you a natural organiser, lover of to-do lists and adept at juggling different strands of work? We are looking for an all-round project manager to support our Operations team across our programmatic work and internal operations, to cover a maternity leave vacancy.
This will include working with our programme leads, assisting with project planning larger pieces of work, following up on task lists and deadlines, and making sure we are delivering on time.
You will be involved in liaising with external contractors on contracts and invoicing, and working with the Finance Manager on budgets and reporting for specific streams of work.
With a more internal focus, you’ll be assisting the Director in ensuring that individuals and teams are having regular reviews, strategic planning sessions, and submitting funding reports on time.
You’ll oversee planning of our regular team days, training and teambuilding events, working alongside other team members to make sure we are getting the most out of our time together.
You will help the Director to coordinate quarterly Board meetings and prepare relevant updates with input from the team.
This is a varied role in a small and fast-paced organisation. It would suit someone with a genuine interest in the work we do at ECIU, with project management or operations experience and good attention to detail.
Previous experience of working in a grant-funded organisation or communications role is beneficial but not essential.
The systems we use include: Microsoft 365 and Trello – ideally you have experience in these, or you are a fast learner!
Essential requirements:
- Demonstrable project management skills and experience including budget management
- Excellent numeracy and literacy skills
- Extremely organised with excellent time management
- Competent user of Excel/Google Sheets
- Interest in climate and energy issues
- A team player with good people skills.
Desirable experience:
- Experience of working in a grant-funded organisation
- Previous experience in a communications role or organisation.
- Advanced user of Microsoft Office, Sharepoint, Teams, and Trello
- Previous experience of line management.
Hours and salary:
The role is 35 hours full time, we are also open to considering part-time with a minimum of 28 hours per week.
The full time salary is £40,000 per annum.
Location:
This is a hybrid role with an expectation to attend the office (in Borough) twice a week.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Prospectus are delighted to be working with The Hygiene Bank, helping them to recruit for an Operations Manager role.
The Hygiene Bank is a grassroots, people-powered charity and social movement, grounded in community. Their passion stems from the injustice that people may be unable to fully participate in society due to hygiene poverty. The Hygiene Bank believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society, yet many are living in poverty and cannot afford to stay clean. The rapidly growing charity is looking to make social change, and you can be a part of the journey!
This role is available on a permanent contract and on a part-time basis 4 days a week (31 hours per week). This role is remote, with occasional travel to the office based in London, on a monthly basis. The salary range for this role is £34,000-£38,000 FTE.
Reporting into the Head of Operations, you will play a pivotal role in the charity, supporting the day to day running, overseeing brand donations, supporting local grassroots projects, strategy implementation, overseeing the charity’s databases and driving key workstreams which advance the charity’s strategy. You will also be on hand to support with any incoming general enquires.
You will have a background in operations management. You will have strong numerical skills, to be able to use different data sets and accurately forecast and report. You will have strong IT literacy, and experience using databases, MS Office, and CRM systems (desirably Salesforce).
You will have strong communication skills, and experience fostering relationships with a range of stakeholders internally and externally. You will be driven and have a forward leaning approach to business. You will have strong organisational skills and be able to work on your own initiative.
Desirably, you will have experience in volunteer management, but it will be important to have strong people skills and experience supporting individuals in different contexts.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
This is a fast-moving process, and applications will be sent across on a rolling basis, please apply using your CV to avoid disappointment.
Prospectus is pleased to support a homelessness organisation in recruiting for a Supported Housing Operations Manager. Operating in Hertfordshire, Bedfordshire, Buckinghamshire, and Berkshire, this national charity is dedicated to supporting individuals in need of care and those who cannot afford to buy or rent homes at market rates. They fulfil this mission by constructing hundreds of essential new homes and offering care and supported housing services to a diverse range of people.
The Supported Housing Operations Manager (Homelessness) will be responsible for the effective day-to-day management of several supported housing schemes designed for individuals experiencing homelessness and multiple disadvantages. This role is critical in ensuring that the services provided are psychologically and trauma-informed, aligned with the Making Every Adult Matter (MEAM) principle.
Key responsibilities include:
- Overseeing the performance and management of services, including supported housing and community-based outreach/support services.
- Ensuring budget control and the provision of high-quality, appropriate support.
- Adhering to policy/procedures, health & safety, and risk management protocols.
- Supporting service development, including taking the operational lead in developing new services and transforming existing ones.
- Collaborating with Scheme Managers to ensure team meetings effectively address key operational issues.
- Developing and reviewing annual plans for services in alignment with the Supported Housing department’s strategic objectives.
This position is part of the middle management team and involves direct management of two scheme managers, focusing on promoting a trauma-informed and psychologically sensitive approach to service delivery.
The successful candidate will have demonstrable experience of developing formal relationships with other organisations, experience of developing operational procedures, experience of safeguarding adults and responding to safeguarding concerns and currently hold or willingness to study to NVQ Level 5 Health and Social Care qualification or equivalent.
At Prospectus, we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Operations Manager
We have an exciting opportunity for an Operations Manager to join the team in this part-time, remote working role.
Position: Operations Manager
Location: Remote (travel to Edinburgh is required, up to 4 times per year)
Hours: Part time, 25-30 hours per week
Salary: £34,000 pro-rata
Contract: Fixed Term Contract - 18 Months
Closing Date: 5pm on Friday 8th November
Interviews: 18-19 November
The Role
The purpose of this role will be to manage and deliver administration services associated with operational areas including Technology and Data, Human Resources, Health and Safety, and Facilities. You will be responsible for supporting or leading business improvements to policies, processes and ways of working within these areas to ensure a more efficient and effective business as usual approach moving forwards.
Why join the team?
You will be offered on the job training and support for your development alongside other fantastic benefits:
- Opportunity to work your hours flexibly
- 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
- Employer pension contribution of up to 6%
- Employee assistance programme
- Enhanced Maternity Pay
- Budget for personal development and training
- Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
- Opportunity to help share live music with people who may not otherwise get to experience it.
About You
With project management and change management knowledge and skills to support you in this role, you will have experience of:
- Coordinating and delivering administration services.
- Business improvement projects and reviews.
- Working with different stakeholders to explore policies, processes and ways of working.
This is a remote working role but you will be required to travel to the Edinburgh offices up to 4 times per year.
When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.
About the Organisation
The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.
Live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.
The successful applicant will require a DBS (Disclosure and Barring Service) or equivalent check.
The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.
You may have experience in areas such as Operations, Operations Manager, Operations Lead, Operations Supervisor, Operations Team Leader, Finance and Operations, Operations Support.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Contract: Permanent, full time
Salary: £35,550 - £45,000 per annum
Location: Home-based within Burford or Rolleston area with travel to our Blue Cross sites
Closing date: 24 October 2024
Interview date: 4 & 5 November 2024
Second interviews: 13 November 2024
Are you passionate about horse welfare and ready to lead a team dedicated to improving the lives of horses across the UK? We are seeking a Rehoming Operations Manager – Horse Care & Welfare Specialist to join our mission at Blue Cross, driving the development of our essential horse services within our integrated rehoming network.
More about the role
As a Rehoming Operations Manager, you will provide direct line management and leadership to our Centre Managers, fostering a culture of performance improvement, development, and empowerment. Your hands-on approach will ensure that quality and standards of pet care are upheld across both on-site and off-site services through regular site visits and data assessment. By identifying potential issues and implementing effective solutions, you’ll drive the highest standards of care for our horses.
In this dynamic role, you’ll drive continuous improvement in the throughput and turnaround of horses in our centres while maximising service quality and efficiency. You will facilitate the development of horse-centred care and exceptional customer service, working collaboratively with other Rehoming Operations Managers to enhance our foster and home-to-home services. Your innovative mindset will be crucial in implementing exciting new rehoming opportunities that align with our strategic goals.
This is a full-time position, working 35 hours per week, Monday to Friday. As the role involves frequent travel, candidates must live within a one-hour commute of either our Burford or Rolleston-on-Dove sites, and be able to travel to other sites as needed.
If you're excited to learn more about this role, take a look at the attached job description and addendum! The addendum highlights the additional duties and experience required for the Operations Manager role which has the specific focus on Horse Care & Welfare Specialist responsibilities part of the role.
About you
We’re looking for a dynamic, innovative leader who’s as passionate about driving results as they are about animal welfare. You’ll have a sharp business mind and exceptional interpersonal skills, making you adept at connecting with team members at all levels. As a natural leader, you’ll inspire and guide a diverse team across multiple locations, empowering them to reach their full potential through effective coaching and management.
Your ability to drive performance improvements will be second nature, and you’ll know how to address challenges head-on, ensuring swift and positive outcomes. With strong analytical skills, you’ll approach problems with a clear, methodical mindset, delivering tangible improvements in both operations and team performance.
Knowledge, skills, and experience
- Significant and varied experience of practical horse management
- Horse management / welfare qualifications (BHS stages 4 / Pony club A test / Degree or relevant equivalent experience)
- Significant experience in leading and coaching small and large teams
- Significant operational leadership experience gained in an animal welfare or care environment
- Proven experience in leading teams to drive performance improvements and service development
- Demonstrable experience of leading teams to deliver high standards of customer experience
- Excellent communication skills with the ability to influence teams at all levels
- Current full manual driving licence
- The ability to demonstrate, understand and apply our Blue Cross values
Although not essential, it would be great if you also had:
- Media experience and public speaking skills
How to apply
Click the apply button below and complete the online application process before the closing date on 24 October 2024. Our recruitment process will consist of two parts with a competency-based interview on either 4th or 5th November. Shortlisted candidates will then be invited to a second stage assessment centre approach on 13th November 2024.
We reserve the right to close this vacancy early should we receive an overwhelming response.
Blue Cross benefits
Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.
In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.
Our generous benefits package includes:
- Full time equivalent of 38 days holiday rising to 43 with service (including Bank Holidays)
- Programmes for physical and mental wellbeing support
- Free access to GP via MetLife- 24/7 GP services, private prescriptions and more for you and your family
- Free physiotherapy advice and face to face intervention
- Health cash plan
- Unlimited access to an employee assistance programme
- Pension scheme with enhanced employer contribution
- Professional fees paid with Continuing Professional Development and personal development support.
- Life assurance
- 20% discount on Pet Plan pet insurance
- Enhanced family friendly policies
- Recognition scheme
- Annual volunteer days
- Charity worker discounts across a variety of retailers
To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.
The client requests no contact from agencies or media sales.
Salary: £25,400 pro-rata per annum (£31,750 FTE)
Hours: 30hrs a week
Location: Homebased
Are you a supremely organised and motivated individual who is looking to join an exciting organisation that’s truly making a difference to the lives of vulnerable young people across the UK?
The Jon Egging Trust (JET) is seeking to find an exceptional Operations Manager to help us deliver our next exciting phase of growth. Reporting to the Director of Operations and Finance, the successful candidate will be instrumental in implementing our people and culture ambitions, continuing to enhance our ways of working and infrastructure to ensure JET remains the best possible workplace for our talented team to keep changing young lives.
The role requires:
· A track record of operational management and driving efficiencies within a charity or medium sized organisation
· Competence in HR legalities and its administration, with a particular interest in shaping the foundations (processes, systems and practices) that create a fantastic employee experience.
· Experience of Learning & Development initiatives, with a willingness and innovative mindset to build a new approach from the ground up.
· Confidence managing information systems and databases, able to provide input on systems development and commissioning.
· A positive ‘everything is figure-out-able’, ‘let’s find a way’ attitude to solving challenges and seeking operational excellence.
· Exceptional people skills, able to interact and work proactively with internal teams, and comfortable liaising with board and committee members, as well as external parties.
· An understanding of and commitment to good practice around inclusion, diversity and equal opportunities.
You will be joining a fantastically motivated and committed team of home workers who are all passionate about improving the lives of young people through our specialist youth programmes. The successful candidate will be experienced and highly proficient at HR management, adept at process and systems maintenance and improvements, all wrapped up in a multi-tasking, problem-solving, super organised do-er!
We are looking for a person who is self-motivated, a brilliant team player and communicator, but also happy to work autonomously and independently as required. Please see the candidate information pack for detailed information on remit and responsibilities for the role.
We welcome applicants whatever your stage in life, so if you are returning to the workforce after a period away, or even seeking a change of pace, please get in touch.
About the Jon Egging Trust (JET)
At JET, we support vulnerable young people to get back on track and realise their potential; more than 30,000 young people right across the UK to date, and there’s so much more we can do. We’re an organisation that really values its people and we’re immensely proud that our team culture is based on caring and raising each other up.
Our benefits package includes:
· Flexible working
· Enhanced annual leave
· Homeworking allowance
· Occupational pension scheme
· Occupational sickness scheme
· Special paid leave provision
Child and adult at risk protection policy statement
The Jon Egging Trust is committed to providing a safe and positive environment for everyone involved in its services and activities. The Trust takes its extended moral and legal duty of care very seriously in relation to children, young people, staff and volunteers. We seek to ensure the safety and wellbeing of all children and to protect them from harm or abuse when they engage in any of our activities. JET expects all employees and volunteers to share this commitment. The suitability of all prospective employees or volunteers will be assessed during the recruitment process in line with this commitment.
To apply
Please complete our online application form.
The closing date is 3rd November 2024 at 23.30 we encourage early submission of your application as we may close the process early.
Intention is to hold interviews on Wednesday 13 November 2024 in Bristol.
Questions?
Contact us via our website: Jon Egging Trust – Inspiration, Teamwork, Leadership, Employability
Please note: To become an employee at JET you must be able to produce evidence of your Right to Work in the UK.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
This role is a core part of Pecan’s senior leadership team (SLT), working to develop strategic direction and playing a play a key role in the organisation’s aim to transform the lives of the most disadvantaged people in our community.
You will enable Pecan’s frontline team to deliver the highest possible standards of service. You will have responsibility for developing a strategy and vision for all community food activities and developments within Pecan. You will focus on ensuring the programmes have dignity at their heart and work towards seeing an end to foodbanks. You will work with the projects to support them to collaborate and work together. You will play a key role in the organisations aim of transforming the lives of the most disadvantaged people in our community.
When working for Pecan, you can expect to become a valued member of a diverse and supportive team. In addition to a place in our 35-year legacy, you will receive a generous holiday allowance, pension contribution and life assurance cover. You can also expect regular team meetings and social opportunities, and a variety of other benefits as outlined in our recruitment pack.
Main Responsibilities:
- Line manage and appraise staff in line with Pecan’s procedures: Foodbank Manager, Pantry Manager, Operations Manager, and the Development Manager Community Food Programmes.
- Demonstrates strong financial literacy and business acumen.
- Develop and oversee food strategy for Pecan’s food services, implementing the vision to end the need for food banks, re‑imagining the food services offer and including a cash-first approach.
- Develop and manage partnerships with authorities, corporates, churches, community groups and networks to support the successful development of programmes.
Key Requirements (specific skills, qualifications required):
- Strong experience of managing multiple projects.
- Experience of managing staff and volunteer teams.
- A strong understanding of community food programmes.
- Demonstratable history in achieving targets.
Desirable knowledge/expertise
- An effective networker.
- Experience of the voluntary and community sector.
- Experience of working across a spectrum of church cultures and types.
- Experience of organisational development.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Closing Date: Wednesday 6th November 2024, 9am
Interview Date: Week commencing Monday 11th November 2024, Details TBC.
Start Date: December 2024 or January 2025
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
Please read the Recruitment Pack containing the Job Description for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2-sides of A4 paper, expanding on your passion for this area of work and describing how you meet the Job Description/Person Specification, as set out in the Recruitment Pack.
Please note that applications that do not contain BOTH the CV and Covering Letter as described above cannot be considered. Candidates that have not been contacted by the interview date or within 2 weeks of submitting an application if it is an open recruitment, have not been shortlisted for interviews.
The client requests no contact from agencies or media sales.
Trafford Methodist Circuit (the Methodist Churches in the Trafford area) seek to appoint a part-time Operations Manager. The successful applicant will play a leading role in operational matters across the Circuit. This role will release resources for mission by helping to provide professional management, advice and oversight in the areas of property management, operations, compliance and administration.
The successful applicant will be required to work within the strategic direction of the circuit as shaped by the Circuit Leadership Team and in line with Methodist Church disciplines.
This post is open to all but the role requires a sympathy with the values,
aims and ethos of the Methodist Church.
The post is subject to obtaining a satisfactory DBS (Disclosure and Barring Service) disclosure.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country, while providing information and support on all aspects of dying, death, and bereavement. Our leading research pushes the boundaries of what we know about good end-of-life, and our campaigns fight for a world where everyone gets to have the best possible quality of life while living with an illness, they're likely to die from.
This role will manage the newly formed operations team to focus on ensuing that all Fundraising teams are able to focus on building relationship, creating asks, building supporter relationships and engagement. The Operations team will focus on all activity that could be described as back office, administration or fulfilment such as fulfilment, cash handling, payments, any other aspects that can either remove activity from fundraisers or support teams to deliver better or more efficient fundraising activity. This role will lead in developing and professionalising our Operations teams. Making sure that the team deliver their key role in ensuring Marie Curies fundraising success. This is an exciting opportunity to set up and run a new team.
You will be responsible for:
- Delivering excellent support across all fundraising teams to ensure they are aided to achieve our income, recruitment and engagement objectives as effectively as possible.
- Improving fundraising approach to support activities, ensuring it is aligned, efficient, and supporting teams across Fundraising to improve their support focused activity whilst ensuring our donors have great support experiences.
- Ensuring the team delivers end-to-end operational delivery of campaigns and products, leading on the sign-off of solutions and ensuring rigorous user acceptance testing of solutions.
- Ensuring Community Fundraising and other Fundraising teams are fully and appropriately supported to ensure the fundraising time is maximized and that supporters have excellent experiences.
- Working with the Web and Technology teams to ensure the Operations team maximises the use of technology to optimize the effectiveness and efficiency of support activity, including self-service if / where appropriate.
Key Criteria:
- Strong, demonstrable experience in an operations role with back office, team support and/or Fulfilment.
- Excellent relationship-building skills across a significant number of clients/teams.
- Experience working with and influencing senior stakeholders.
- Big-picture thinking with a strategic and continuous improvement approach.
- Ability to successfully manage and deliver projects on a larger scale.
- Experience streamlining processes and operations across multiple teams/scenarios.
- Strong people management skills and proven experience in leading teams to success.
Please see the full job description .
Salary: £48,000-55,000
Contract: Permanent (35 hours per week)
Based: Edinburgh or a commutable distance. You will be required to commute to our Edinburgh offices 2 days a week minimum.
Application & Interview Process
As part of your online application, you will be asked for a CV and covering letter. Please review both the advert and job description and outline your most relevant skills, experience and knowledge for the role.
Close date for applications: the 3rd of Nov 2024
Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.
We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]
Role: Deputy Director of Operations
Remuneration: Up to £60,000 GBP gross annual (dependent on experience)
Hours: Full-time, 35 hours per week
Duration: Permanent
Location: Hybrid working – there will be some attendance at our Manchester HQ office as required. Significant overseas travel required (up to 40%)
Are you an exceptional Humanitarian Operations leader looking for their next role?
UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.
Our Deputy Director – International Operations role will work with key internal and external stakeholders on UK-Med’s emergency responses and country programmes, and lead a team of talented operations managers to lead, co-ordinate and deliver our programmes with impact.
The role will also involve deployment to humanitarian responses and existing country programmes, supporting general operations. The successful candidate will also provide oversight of UK-Med deployments from HQ as required.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through an important role in our humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Deputy Director of Operations before applying for this role.
To apply, please submit a current CV anda supporting letter (2 pages) that includes:
- A detailed explanation of your suitability for this post with specific reference to the essential criteria in the person specification
- Full contact details
- Where you saw this role advertised
- Where you are currently based.
- Your current or most recent remuneration / salary expectation for this role
Applications must be submitted through our online jobs portal no later than Monday 4th November 2024
Please note:
- Applicants must have an existing right to enter Schengen Zone countries in order to transit to Ukraine e.g. citizenship/residence of a Schengen Zone country, or an ETIAS eligible country
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.