The Claudia Jones Organisation (CJO) is seeking an Operation’s Manager immediately to lead its operations as it transitions out of the COVID-19 Pandemic. The role is new and brings added value and support to the organisation.

The Operations Manager will provide effective operational support across the CJO for a small multi-disciplinary team that delivers person-centred family, gender base violence services, therapeutic interventions, cultural events and activities and volunteering in a dynamic and changing environment. All staff are homebased until we return to working in our London office.

With your previous experience of working in a similar role, and with sound  business operational experience you will be able to communicate effectively at a number of levels as we work towards a new `normal’ along with good experience of working in the BAME Sector.

To be considered for this role please upload your CV to the Charity Job portal, along with a covering letter (no more than two sides of A4) highlighting why you are suitable for the post.

• Should you be successful, two References from previous employers are required
• This post is subject to an Enhanced DBS
• CJO is an Equal Opportunities Employer. See the Equality and Diversity form attached for your completion. In light of the nature of work and focus of CJO, the candidate’s gender is considered to be an occupational requirement in accordance with Paragraph 1, Schedule 9, of the Equality Act 2010.
• All candidates must have the right to live and work in the UK

Please Note: Do not apply unless you are able to meet these requirements.

We will close the application as soon as we have received sufficient applications, but no later than 6th August 2021 at 5pm BST.

We kindly request no contact from Recruitment or Media Agencies.

We are looking for an organised and resourceful Operations Manager to help Transform achieve its exciting ambitions. We are a small, but highly effective, charity with an international reach. You will help ensure that our internal operations run as efficiently as possible, as well as supporting our day-to-day relationships with strategic partners, funders and volunteers. This job is an opportunity to support real change on a vital social issue, working with a dynamic and highly commitment team. 

Transform is committed to diversity, inclusion and equality in all its work. We welcome and encourage people with Black, Asian and other minority ethnic backgrounds to apply for this post. 

SHELTER OPERATIONS MANAGER

Salary:  dependant on experience

Hours:  40 hours per week over 5 days, including weekends and bank holidays on a rota basis

Worcestershire Animal Rescue Shelter in Malvern takes in abandoned, unwanted and mistreated animals in need of urgent care. Our aim is to re-home our animals as quickly and safely as possible to provide them with loving forever homes.  Annually, we rehome over 250 dogs and cats in addition to over 600 ex-battery hens.

The Shelter, in its own enclosed site and with beautiful views of the Malvern Hills, is managed by a Board of Trustees and run by dedicated staff and volunteers. We have kennels for up to twenty-six dogs, a cattery containing twelve pens and a cattery maternity unit accommodating up to 5 pregnant queens and their kittens, once born.

An exciting opportunity has arisen for an experienced manager, with a passion for animal welfare, to join our team.  The Shelter Operations Manager is responsible to the Trustees and reports directly to the Secretary.  The prime purpose of the role is to provide the necessary leadership to enable the Charity to fulfil its aims, objectives and policies as well as achieving its short term targets and assisting the Trustees to formulate longer term strategies. 

We are looking for an experienced individual who has a real affinity for the care of dogs and cats, has excellent management and leadership skills, has a passion for providing excellent levels of customer service with the ability to inspire others to carry out their daily duties to the highest of standards.  A full job description is available on request.

Skills and experience:

• Minimum 5 years management experience with a proven ability to lead and motivate a team;
• Strong communication skills both verbally and in writing;
• Excellent administrative and organisational skills with the ability to prioritise;
• Reliable and trustworthy with a flexible, self-motivated and positive approach towards work;
• Demonstrable experience to work as part of a team and under own initiative;
• Experience with dogs and cats in a working environment, ideally an animal rehoming charity;
• Ability to demonstrate empathy towards all animals in our care and when dealing with sensitive situations;
• Experience and knowledge of dog behaviour, assessment and training;
• An animal care qualification, NVQ level 2 or equivalent is desirable.

Ready to join us?

We are a friendly independent charity with a close-knit team of staff and volunteers. We think there is nothing better than the satisfaction of rehoming a previously unwanted animal to loving new owners. In addition, we offer:

• 28 days annual leave
• Workplace pension scheme
• Complimentary uniform
• Training and development opportunities
• Unlimited dog and cat cuddles every day!

To apply, please forward your CV and a covering letter highlighting your suitability for the post and stating your salary expectation.

NO AGENCIES PLEASE

Closing Date: Noon on Friday 13th August 2021

Focused Care CIC is in a stage of growth and development, as the need for our unique service continues to expand. To support this new and existing delivery we are looking for an experienced senior leader to lead on both operational management and organisational sustainability.

We are a non-profit organisation, working in areas of deprivation to tackle health inequalities. Embedded in Primary Care – Focused Care has an elastic remit to support the most vulnerable households in the most effective way. We identify gaps across systems and proactively respond to provide solutions – crossing traditional boundaries, delivering a collaborative care approach.

The role will suit someone with senior leadership and commissioning experience. This is an opportunity to secure, implement and grow a piece of work that has tangible outcomes across the health and social care systems.

Victim Support is looking for an Operations Manager to join the Cumbria team on a permanent basis. This role will based from one of our offices in Carlisle, Cockermouth or Ulverston and will involve regular travel across the region.

Victim Support (VS) is an independent charity providing a range of services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision, Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

As Operations Manager for Cumbria you will be responsible for the team's delivery of quality tailored holistic support to people who have been affected by crime including Turning the Spotlight our Domestic Abuse perpetrator programme. The role will include responsibility for quality assurance and delivering and reporting on effective performance management of the service.

Cumbria is a large and busy service so you will need to be able to prioritise effectively, and be able to problem solve under pressure, especially where safeguarding is an issue (you will be expected to act as one of the Designated Safeguarding Officers for the service). You will have had experience of direct service delivery to people with complex needs and will have a good understanding of the impact of crime on victims and of safeguarding issues. You will also have an excellent understanding of and commitment to the promotion of equal opportunities and diversity.

VS Cumbria works in close partnership with other support services in the area and you will have a key role in maintaining and expanding those operational relationships in the interests of victims of crime in the county. You will be expected to look for continuous improvements in the service offer to victims of crime - working collaboratively with partner services, Cumbria Constabulary and the office of the Cumbria Police & Crime Commissioner.

Victim Support offers competitive rewards and benefits including pension and life assurance, 25 days annual leave (pro-rata), voluntary benefits such as season ticket loans and the opportunity to play a key role in a national charity providing world-class services to victims and witnesses and being a vital force for change.

Applications should be explicit enough to provide good evidence against each of the shortlisting criteria, which are outlined in the person specification under tested area(A). In order to apply, please create a profile in our website (jobs section), complete and submit an online application form.

If you have the drive to make a difference within an organisation which makes a difference we look forward to hearing from you.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks will be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities.

Operations Team Leader (Help to Claim)

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.
We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Overview

Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

Citizens Advice is working to ensure that as many people as possible can benefit from high quality advice services through chat, email and phone channels, as well as through face to face delivery. 

As a Team Leader in the Operations Team, you will support local offices in the Citizens’ Advice network to develop the core services they offer to clients through phone, chat, and email. You will support local offices across England and Wales delivering services through phone, chat, and email channels and help them to continually improve in order to meet funder/client expectations. You will manage projects that focus on working in new ways to help us improve our services.  You will line-manage a team of Operations Officers who provide remote technical support via our help desk. 

You will have experience of operational management in a contact centre environment, delivering projects and managing key stakeholders. 

The National Citizens Advice Operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.

Please note, in the event of a high number of applications, we reserve the right to close the application early. 

Closing date: 08/08/2021

This vacancy closes at 23.59 on the closing date. 

Established in 2004, the Centre for Social Justice (CSJ) is an independent think tank that studies the root causes of Britain’s social problems and seeks to address these through innovative policy recommendations to government. The CSJ has changed the landscape of our political conversation by putting social justice at the heart of British politics. This has led to some of the biggest welfare reforms in a generation. The majority of the CSJ’s work is organised around five ‘pathways to poverty’, first identified in our ground-breaking 2007 report, Breakthrough Britain. These are: family breakdown; educational failure; economic dependency and worklessness; addiction to drugs and alcohol; and severe personal debt. 

The Centre for Social Justice is looking to appoint an Operations Manager to ensure the efficient and effective day to day functioning of the organisation. This is a new role, reporting to the Finance and Operations Director, which has been created following significant organisational growth, including the newly formed CSJ Foundation. This is a crucial role at the heart of the organisation and the post holder will be responsible for driving forward all aspects of HR, central infrastructure and compliance to ensure the smooth running of the organisation at all times. The successful candidate will have a proven track record in a past role of developing and implementing systems designed to improve the effectiveness and impact of an organisation and will be able to demonstrate past achievements. This is a full-time role, but hours may be negotiated for the right candidate.

THE PERSON

Experience and skills

• Experience of successfully managing the day-to-day operations of an organisation

• Knowledge and experience of running the HR function of an organisation

• IT literate and able to develop and maintain the systems and processes that enable a team to work effectively together.

• Strong organisational skills with the ability to work well on multiple tasks, to short deadlines and under pressure.

• Excellent communication skills: the ability to communicate clearly and appropriately over the phone, in writing, and face-to-face.

• Ability to manage complex and highly confidential information with absolute discretion and a high degree of personal integrity

• A commitment to excellence and high standards of professionalism with an exceptional work ethic

Personal Attributes

• Shares the CSJ mission to put ‘social justice at the heart of British politics.

• Self-motivated, task oriented, and solutions focussed. Able to spot opportunities for improvements and drive activity forward.

• Able to build trust and strong relationships with colleagues, Board members, and external stakeholders.

• Strong team player, good sense of fun; humble, willing to let others take the credit.

• Consistently performs at a high level, strong attention to detail.

• Flexibility and a willingness to help out, no matter what the task.

• Comfortable around very senior figures.

Would you like to oversee the operational side of a vibrant parish church?

Are you able to encourage and inspire both staff members and gifted lay team members?

Do you have the energy and creativity to work strategically?

Are you interested in working either a 4 or 5 day week?

If so, we’d love to hear from you!

Christ Church has refreshed its vision and is expanding its team, looking for a full-time Operations Manager to be the administration lead.

You will be working within a creative and lively 17-strong staff team, report directly to the vicar and line-manage our office team. Your responsibilities will include planning, finance, IT, facilities and governance in relation to our annual budget of nearly three quarters of a million pounds.

Our vision is to be a loving Church family which makes Christ known, is committed to growing in its discipleship of Christ, and longs to see lives and our local community transformed through the power of the Gospel message and the work of the Holy Spirit.  We seek to make this a reality through reflecting God’s grace as Christ-centred and Christ-shaped people

We have a large congregation with many families and young people, great tech facilities and a growing on-line ministry in a beautiful and strategic location just on the edge of London, served by its own tube/rail station and close to the M25.

We welcome candidates from diverse backgrounds.  All applicants must already have the right to work in the UK.

We are working with a great charity based in North Devon to recruit their next Outdoor Activities and Operations Manager, the successful candidate will have previous experience managing this type of function and will hold an Instructors qualification.

Main duties for the Activity and Ops Manager:
Management and development of operational and activities staff
Plan and execute a range of outdoor activities and events
Prepare and complete external inspections including AALS, AHOEC, BC
Audit and maintain equipment, reporting and recording information
Presenting to external and internal groups
Promote activities and services via a range of platforms

Essential criteria:
Previous experience of working in an outdoors activity setting
Risk and management experience
Instructor qualification
Driving licence
Excellent communication skills
Operations experience

If you would like to have an informal discussion, please call Chloe on 02030 062787 or email [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector.

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

If enough applications are received the charity reserve the right to end the application period sooner.

Be the backbone of a small and ambitious charity

Location: London, though staff are currently home working until restrictions ease. We will consider remote (UK based) applications though candidates will need to travel to London at least monthly.

Operations Manager

We are a small charity doing great work connecting state school pupils with former students to show them a future that can be theirs and a pathway to get there. Hearing from past pupils gives students resilience, confidence and the motivation to study harder. We are actively expanding our reach to more schools and pupils, particularly those who are disadvantaged.

The Operations Manager is a new role for the organisation, creating senior capacity to help drive forward the charity’s strategy. The post holder will be agile, responsive to new priorities and opportunities and able to drive forward initiatives at pace, with high quality outcomes. If you thrive in a role that is different from one day to the next, you have a thirst for learning and you’re confident working across teams and with stakeholders of all levels of seniority, then this is the role for you.

Pre-pandemic we had three permanent office spaces, though we are presently working remotely and using touch down space while we allow things to settle back to a more normal position. We will be reviewing the charity’s requirements and consulting staff on preferences in the Autumn and it is likely that we will take a base in London and Manchester at some time after that. We will consider remote (UK based) applications for the Operations Manager role, though candidates will need to travel to London at least monthly.

We would particularly welcome applications from Black, Asian and Minority Ethnic candidates and people with lived experience of the communities we serve. We are an equal opportunities employer committed to recruiting a diverse workforce. 

We can offer you a supportive working environment with plenty of learning and development opportunities. You’ll work with dedicated, determined colleagues and witness the tangible difference our work makes to the lives of young people across the region. We live by our values of social justice, collaboration, innovation and role models. If these values resonate with you, and you have the qualities and skills we need, we’d love to hear from you!

We are looking for a proactive and organised professional to be responsible for the processes and systems that support the day-to-day running of the organisation. 

Responsible for: Processes and systems that support the day to day running of the organisation, including governance procedures, HR, compliance, equipment and facilities, finance.
Location: London, UK
Type of post: Full or part time (4-5 days/week), fixed term contract contract to end of April 2022
Remuneration: £30-34k per annum depending on experience (pro rata’d)
Leave: 24 days per annum, plus public holidays and 27-31 Dec (pro rata’d)
Application deadline: Midnight (BST), Sunday 1 August 2021
First stage interview: Thursday 12 – Friday 13 August (virtual)

ABOUT THE ROLE
Working closely with our Chief Executive (currently interim) plus Head of Engineering and Head of Sustainable Growth, you will run the processes and systems that support the day to day running of the organisation. This broad and varied remit includes governance procedures, HR, compliance, equipment and facilities plus finance. We are looking for someone to cover these topics until the end of April 2022 while we test the implementation of our exciting new strategy. Additional components of the role include helping shape our working culture and establishing a ‘new normal’ following the restrictions of COVID-19.

In this role, your primary responsibilities will cover:

• People & Culture: Providing the management tools and support to drive excellence in team performance, including: team support structures; resource management reports; processes and procedures for recruitment, onboarding, performance management and offboarding; guidance and training to line managers; embedding our culture across the organisation; and ensuring HR policies and procedures are up to date and compliant. Responsible for ensuring HR documentation is in place (e.g. employment contracts etc.).
• Finance: Ensuring finance policies and procedures are compliant, administering financial processes (e.g. raising invoices/ processing expenses) and collating reports, ensuring relevant team roles understand their budgetary responsibilities. Administration and first approval responsibilities for CAF bank.
• Operations: Support for overall operational improvements and resource management. management and integration of software systems, facilities and equipment used to underpin our work, including: approving business cases and product selection; administering purchase, maintenance and end of life; ensuring change management and relevant risk management procedures are in place. Holding the support relationships with external suppliers such as Wholegrain, Ashurst and Accounting Solutions for Charities. Ensuring our continuous improvement process is upheld and consistent, including monitoring, reporting, evaluation and where necessary, change management so that we can deliver performance against our organisational goals.
• Governance: providing secretarial support to Chief Executive, ensuring governance policies and procedures e.g. GDPR are maintained and compliant, ensuring annual reporting is submitted, arranging Board and Board sub-committee meetings, ensuring compliance with governance procedures (e.g. changes to articles of association).

PERSON SPECIFICATION
To ensure you’re the right person for the role and can achieve success for yourself and Engineers Without Borders UK, we think that the following skills, expertise and attitudes are essential for the role of Operations Manager:

• Passionate about making a positive difference to people’s lives and the planet, and you see how engineering has a role in this.
• Experience of effectively managing and improving operational functions across an organisation or team.
• Experience of project management and delivering organisational compliance tasks.
• Competent in the use of routine office software (e.g. MS Office), standard applications and personal computing hardware and able to learn and experiment with new software.
• Good working knowledge of HR, IT, data protection and health and safety.
• Excellent ability to plan, organise and balance conflicting priorities.
• Experience of achieving objectives to a high standard.
• Excellent written and verbal communication skills.
• Ability to work effectively in a small team and on own initiative.
• ‘Can do’ attitude and self-starter.
• Commitment to Engineers Without Borders UK’s purpose and values.

DIVERSITY, EQUITY AND INCLUSION

Engineers Without Borders UK is guided by a set of principles that we believe will help ensure that all viewpoints and knowledge are heard, included and respected.

We want to make the recruitment process as inclusive and accessible as we can. We have tried but we know that there might be more that we can do, particularly if you have experienced exclusion, disadvantage or discrimination, or if you have particular accessibility needs. We would be happy to provide any further support that you may require – please get in touch with us and we can think together about how to make this process easier for you.

We especially encourage applications from people of colour, LGBTQ+ people (we are a trans-inclusive organisation), people with disabilities, and people who have experienced other exclusion or marginalisation.

TO APPLY

To apply for the role please send a CV (two pages maximum) and a covering letter (up to two pages). Please outline clearly in your covering letter:

• Your reasons for wanting to join the team at Engineers Without Borders UK
• How you meet the role description and person specification
• Your availability to be interviewed on Thursday 12 and Friday 13 August 2021 (virtually)
• Your eligibility to work in the UK
• Where you saw the role advertised

The deadline for applications is midnight (BST) Sunday 1 August 2021.

Please refer to our Privacy Policy for details of why and how we collect and store your data.

Engineers Without Borders UK is committed to selecting candidates for employment based on aptitude and ability, irrespective of gender, race, ethnic origin, disability, nationality, sexuality, religion or belief, marital status or social class.

Ormiston Families’ YOUnited - Children and Young People’s Mental Health Service Cambridge and Peterborough

Operations Manager, YOUnited mental health and wellbeing service
Initially 0.6 FTE, with scope to increase
Based in Cambridgeshire or Peterborough

YOUnited is a partnership involving Cambridgeshire and Peterborough NHS Foundation Trust, Cambridgeshire Community Services NHS Trust, Centre 33, and Ormiston Families. The partnership offers emotional wellbeing and mental health support to children and young people in Cambridgeshire and Peterborough, with Ormiston Families leading on interventions for the younger age range, up to 14.

We have an exciting opportunity for a clinically experienced and highly motivated leader who can embody our organisational values of collaboration, compassion and effectiveness in working with YOUnited partners and service users to help realise our shared vision for transformative mental health services. You will provide strategic and operational leadership to Ormiston Families’ YOUnited team, ensuring services are delivered to the highest standards and achieve exceptional outcomes for the children and young people who use them.

For more information or to apply for this post, please visit our website via the Apply button.

Closing date for all applications is midday on 16th August 2021.

Advert will close before this date should we receive a significant number of applications.

Ormiston Families is committed to safeguarding. We are an equal opportunities employer, value diversity and welcome applications from all sections of the community.

Glass Door Homeless Charity is the UK’s largest open-access winter night shelter network. This award winning, independent charity provides shelter and support for those with nowhere else to turn.

Due to COVID-19, last winter Glass Door launched two hostels for people experiencing homelessness. This winter we will run at least one hostel in Westminster, to complement our church-based night shelters. Our Hostel Operations Manager will be the project lead in the running of this life-saving service.

The hostel houses around 55 people each day from November through April and is staffed 24 hours a day. 

Job Description

The Operations Manager is responsible for the following:

Operations and service delivery

• Responsible for the development and overall management of Glass Door’s hostel.
• Ensure the smooth running of the hostel including overseeing the management of the rota. 
• Work towards the achievement of organisational targets and objectives detailed in Glass Door’s business plan and yearly masterplan.
• Ensure that the Glass Door hostel service meets all industry standards for temporary hostel accommodation.
• Ensure that all contractual obligations and management agreement standards are met.
• Ensure that service provision, requirements and expectations are known to all staff.
• Continually improve our hostel model and operations to better meet the needs of guests
• Maintain positive relationships with guests, staff, professionals, partners, suppliers and the local community.
• Together with the Head of Operations keep expenditure and income within agreed budget limits. Take early action to rectify any adverse budget variances.
• Liaise with casework staff to ensure smooth collaboration between hostel and casework staff.
• Report to the Head of Operations and Safeguarding Officer any safeguarding concerns without delay in line with policy and procedures.
• Together with the Services Development Manager to ensure our services are integrated with statutory and third sector service providers to best meet the needs of our guests.
• Together with the Head of Operations and the Head of Finance and Resources conduct, update and maintain required general, fire and COVID-19 risk assessments for hostel venues.

People management and development

• Lead recruitment of seasonal hostel staff.
• Line manage seasonal staff of approximately 25 people.
• Deliver excellent performance management, support and supervision of managers and staff at the Glass Door hostel, including monitoring annual leave and/or other performance related issues according to policies and procedures of Glass Door.
• Support seasonal Managers effectively to deliver high quality and safe care, support and guest management according to Glass Door policies and procedures.
• Monitor the quality of care, support and service by performing regular quality assurance checks of services.
• Contribute to the design and delivery of seasonal staff training.
• Ensure that our In-form system is used effectively by hostel staff and reports are updated as required and concise record keeping is completed promptly.
• Provide support, advice and guidance to staff as appropriate.

Service Development

• Design and implement any future expansion of Glass Door hostel services.
• Take part in annual planning and contribute to the yearly operations masterplan.
• Ensure policies and procedures are kept up to date and provide training and advice on policies, procedures and good practice to staff and ensure compliance.

Other

• To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door. This may include working in other environments, such as day centres, church night shelters, and other types of emergency accommodation.
• Attend and participate in relevant team meetings, and other ad hoc meetings when necessary.
• Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.

Person Specification

Essential:

• Experience of working with - and awareness of the needs of – people experiencing homelessness or similar disadvantaged groups.
• Experience in leading projects and managing a team of frontline staff.
• Ability to work independently and take the initiative to make important and well-judged decisions.
• Highly organised with strong time-management skills.
• Excellent communication skills and the ability to work with individuals who have different styles and approaches.
• Strong IT skills including experience with Microsoft Office and touchscreen tablets.
• Confident approach to, and experience of, dealing with challenging behaviour.
• Ability to adhere to and implement Health & Safety, HR and operational policies.
• Willingness to work evenings and possibly weekends, possibility to cover hostel shifts in extremis. Time off in lieu provided.
• Effective, flexible and supportive team member.
• Understanding of and commitment to equal opportunities.

Desirable:

• A understanding and value of psychologically informed environments and trauma informed care.
• Relevant training certificates (Project Management, First Aid, Health & Safety, Fire Safety).
• Lived experience of homelessness.
• Experience working with the In-Form client relationship system.
• Valid driving licence and willingness to drive the Glass Door van.

We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

Are you looking for a role that challenges and rewards in equal measure?  Are you looking to work with an organisation that is dynamic, exciting and focused on delivering lasting benefits for local communities? 

The borough of Wandsworth has one of the richest varieties of open spaces in central London.  Enable Leisure and Culture is a non-for profit charitable organisation and the lead contractor employed by Wandsworth Borough Council to manage Leisure and Cultural services throughout the borough, including the management and maintenance of 32 parks and open spaces.

Location: Wandsworth Common
Contract Type: Full Time (40 hours per week)
Salary: £45,914
Closing date: 3 August 2021

Ref: PA009

The role of Parks Operations Manager will test your existing skills and experience in contract management, grounds maintenance, ecology, biodiversity and groundsmanship as you deliver the highest quality of green space for residents and visitors to Wandsworth.  You will understand the current pressures on urban greenspaces and will be able to contribute proactively to outcomes which support biodiversity, climate resilience and natural recovery. 

This newly created role will suit a highly motivated individual who will get the job done no matter what.  We are looking for a candidate with significant knowledge of managing frontline services, who has industry leading experience as well as drive, passion and enthusiasm.  Your personable and approachable style will be put to good use as you liaise with the many stakeholder and community groups who use greenspaces in Wandsworth.  You will be able to manage a range of services and provide support and guidance to your motivated team of greenspace professionals.

The portfolio of green space you will be responsible for range from small pocket parks, housing sites, allotments, cemeteries, sports pitches, plus sites of regional importance in heritage and biodiversity such as Tooting and Wandsworth Commons and the iconic Grade II listed Battersea Park.

You will be expected to oversee operations across this range of spaces, each with their own site-specific challenges while ensuring consistent cost control within set budgets. 

You will need to be reactive to challenges that may arise all year round plus ensuring plans and processes are in place to deal with planned horticultural requirements throughout the seasons. 

Your solution driven approach will allow you to identify areas of service delivery needing improvement, seek relevant and financially feasible outcomes and get processes implemented quickly and efficiently. 

You will be a key member of the Parks team, taking overall responsibility for the day to day management of all parks operations including the delivery of the horticultural ground’s maintenance and playground service throughout the borough of Wandsworth. 

You will proactively manage a team of specialists and focus on their development, support and attainment, using your management skills to create a positive can do team approach to all tasks. 

Why should you join Enable Leisure and Culture?

• 25 Days Annual Leave
• Flexible Working
• Pension Scheme
• Eyecare Vouchers
• Free Gym membership
• On-site shower facilities* certain places
• Season Ticket Loan
• Cycle to Work scheme
• Employee Assistance Programme
• Weekly fruit basket
• Staff Treats
• Weekly Wellbeing Hour

We are unable to provide sponsorship for this post.  In order to apply for this post, you must demonstrate your eligibility to work in the UK. Applications will close one minute before midnight on 3 August 2021. We anticipate a high volume of interest in this post and reserve the right to close this role early if we find the right candidate, so encourage you to apply early.

Diversity is valued at Enable Leisure and Culture and is important in the work that we do. Applications from all sections of the community are welcome and will be considered on merit. 

The role is for 40 hours a week based primarily in the Parks Office in Wandsworth Common.  You will be expected to travel around Wandsworth to visit sites and meet contractors and stakeholder representatives on a regular basis.