Operations manager jobs

Are you an experienced helpline operations professional who wants your work to make a real difference?

Join British Heart Foundation (BHF) and support our nurse‑led Heart Helpline, a service that provides information and support for people living with heart and circulatory conditions.

This isn’t a call centre job. It’s a chance to oversee the smooth running of a compassionate helpline where quality, safety and accessibility matter.

About the role

As our Helpline Operations Manager you’ll manage the day‑to‑day operations of our virtual helpline, including telephony, email and live-chat systems. You’ll oversee rotas, ensure the helpline is staffed adequately and help with data led planning and demand forecasting, making sure we’re always ready to support the people who need us.

You’ll look after key processes such as onboarding new team members with the technical aspects of the helpline, coordinating bank, and managing hours, shifts and payroll details.

Working closely with the Helpline Nurse Lead, you’ll support service improvement work, contributing to data reporting, technology development, information governance and quality audits. Your work will help us maintain a service that people trust during difficult moments.

About you

You’ll bring strong experience of running helpline or contact‑centre operations, ideally in a health, charity or support‑focused setting. You’ll also be confident with virtual call systems, organised, calm under pressure and comfortable using data to plan and problem‑solve.

Able to work well with clinical colleagues, technical teams and partners across the charity, you’ll care about delivering a high‑quality experience for every person who reaches out to us.

If you want a role with purpose and you’re motivated by leading a service that genuinely helps people, we’d love to hear from you.

About us

By embracing diversity and fostering an inclusive environment, we strengthen our ability to achieve our mission of saving and improving lives, ensuring our work reflects and serves the needs of every community across the UK. 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world where everyone has a healthier heart for longer.

 Working requirements

Please note this is a 12 month fixed term contract.

This is a hybrid role, where your work will be split between your home and at least one day per week, on average, in our London Office. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

Benefits and development

At BHF, we offer a comprehensive range of benefits designed to support our colleagues’ wellbeing and professional growth.  

 Interview process 

1st stage interviews will be held, via MS Teams, on Monday 16th and Tuesday 17th March. Successful candidates will then be invited to a 2nd stage interview, held in person at our London offices, on Tuesday 24th March.

How to apply 

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

Our recruitment processes are fair, accessible, and inclusive. BHF use anonymous CV software as part of the application journey. 

Due to the nature of this role our recruitment process requires that successful candidates are asked to consent to an Enhanced DBS check and any offer of employment will be subject to a satisfactory check being completed.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us. 

Governance and Operations Manager

£45,530 - £48,620 (+ILA if applicable)

Home-based, with a minimum of every other week travel into the London Office, preferably with easy access to London to enable flexibility in the role.

6-month contract - possibility of extension, subject to funding

It is an exciting time to be joining this growing organisation and this role presents exciting opportunities for the successful candidate.

The Governance and Operations Manager will play a pivotal role in enabling strong, effective governance, high-performing executive support and the smooth operations of the charity.

Overseen by the Director of Operations and working closely with the Executive Leadership Team, the postholder will ensure that Board and committee activity is well-organised, compliant, and aligned to the charity’s mission, legal duties, and funding obligations.  The role will oversee the smooth delivery of end-to-end governance administration-supporting agenda planning, high-quality papers, accurate minutes, action tracking, and statutory and policy requirements-while also managing and improving executive support systems, prioritisation, and confidential coordination.

The postholder will help strengthen  governance, operational systems and will provide executive support to the Executive Teams, and planning support for wider organisational activities. Alongside helping to create the structure, assurance, and operational grip that enables leaders and trustees to focus on strategic impact, safeguarding, risk management, and the delivery of safe, effective services.

The successful candidate will make sure that the organisation’s processes and policies are in place, up to date, understood, and used consistently by staff.  If you have experience of supporting a CEO, Board of Trustees and an Executive Leadership Team in streamlining efficiencies and reporting structures we would love to hear from you.

Closing date: Midnight 1st March

Interviews: 9th March (pm) and possibly the 11th March (tbc)

For further information click the apply button.

WHO WE SUPPORT

At SEO London, our mission is to support those who are most underrepresented in the industries we work with, particularly individuals from low socioeconomic backgrounds. 

The Role

Responsibilities and Accountabilities

1. Supplier & Contract Management

• Maintain and continually improve the organisation’s central supplier list.
• Oversee renewal cycles managed by account owners and ensure timely decision making.‑making.
• Manage all office based supplier relationships and coordinate contract renewals.‑based supplier relationships and coordinate contract renewals.
• Manage some SEO London digital service suppliers (e.g., videoconferencing tools, analytics platforms, IT services, productivity licences, and password management solutions) including renewals and monitoring.‑conferencing tools, analytics platforms, IT services, productivity licences, and password‑management solutions) including renewals and monitoring.
• Oversee organisational insurance policies, including renewals and compliance checks.
• Manage mobile phone contracts.

2. Office Operations & Facilities

• Manage office building operations including maintenance, health and safety processes, fire safety equipment, alarm systems, door access, signage and the creation of staff ‘how-to’ guidance - liaising with landlord and managing agent where necessary
• Oversee office services including telephony systems, printing services and general operational infrastructure.
• Manage office supplies ordering and stock level coordination.‑level coordination.
• Lead on management of physical assets including phones, laptops and related equipment.

3. Digital Systems & Information Management

• Maintain the organisation’s intranet and liaise with internal page owners to ensure content accuracy.
• Monitor and manage incoming enquiries via the main information inbox, ensuring appropriate triage and referrals.
• Lead the SharePoint cleanup project for 2026 and act as the operational owner for ongoing digital workspace organisation.‑up project for 2026 and act as the operational owner for ongoing digital‑workspace organisation.

4. Compliance, Risk & Safeguarding

• Coordinate phishing and digital security training reviews for the annual training cycle.
• Manage DBS checks and three year renewals, including coordinating processes for staff, schools related activity, and Board of Trustees safeguarding compliance.‑year renewals, including coordinating processes for staff, schools‑related activity, and Board of Trustees safeguarding compliance.
• Track completion of organisational compliance training and follow up with teams as required.
• Lead the review and ongoing improvement of business continuity and crisis management procedures.‑management procedures.

5. Internal Communications & Governance Support

• Contribute operational updates and insights to weekly full team meeting materials.‑team meeting materials.
• Provide scheduling, coordination and administrative support for Board and Committee meetings.
• Support the organisation of staff led groups including oversight of budgets, monitoring activities, attendance and feedback collection.‑led groups including oversight of budgets, monitoring activities, attendance and feedback collection.

6. Events & Staff Experience

• Support organisation of the annual staff away day, including planning, logistics, and post event evaluation.‑event evaluation.
• Deliver HR/office induction for new staff to ensure smooth onboarding into systems, processes and culture.

Person Specification

Skills, experience and knowledge

Essential

· Experience managing supplier relationships and contract renewal cycles.

· Knowledge of office operations and facilities management, including maintenance and health & safety.

· Experience managing physical assets (e.g., laptops, phones).

· Demonstrated ability to maintain intranet and other digital workspace systems.

· Awareness of organisational compliance processes.

· Experience delivering operational or systems-based inductions.

· Experience managing safeguarding-related checks and renewals

· Exposure to business continuity or crisis-management processes.

Desirable

· Experience coordinating training cycles.

· Experience supporting staff-led groups and feedback processes.

· Experience supporting governance or committee meetings.

· Experience organising staff events or away-days.

· Ability to undertake small maintenance tasks and/or source contractors

Behaviours

· Highly organised, detail-oriented and proactive.

· Discreet and trustworthy with confidential information.

· Excellent written and verbal communication.

· Practical and solutions-focused.

· Collaborative and approachable

What we offer?

· Annual Leave: 28 days + Bank Holidays – pro-rata.

· Enhanced Family Friendly Policy.

· Flexible working and a lovely office space by Borough Station.

· Benefits:

o Employee Assistance Programme

o And more…

About the role:

This Best Companies Top 50 mid-sized company and Top 10 Charity is looking to appoint an Operations Manager who will be responsible for the efficient operations and security of Rainbow Trust’s offices, operations contracts, vehicle fleet management and core IT infrastructure.

Reporting to the Director of Finance & Operations, you will organise and manage the activities and contracts that facilitate the smooth running of the organisation, including the management of our facilities contracts and leases for our head office in Surrey and our nine regional offices, and managing our IT systems contracts to ensure the reliability and security of our IT infrastructure.

Managing the central administration budget, as well as our leased fleet of 80 vehicles with the support of the Fleet Administrator, you will develop efficient office procedures, project manage relocations and lead on the negotiation and management of all relevant third-party contracts.

This is a broad ranging role which requires excellent organisation, project management, contract negotiation and relationship management skills.

What we’re looking for:

• A systematic and effective problem solver – you are self-disciplined and analytical and you thrive on providing solutions, delivering high standards, and are skilled in appropriately tailoring your output to a range of different stakeholders for decision-making.

• A self-disciplined multi-tasker who is able to work independently and at a fast pace to meet deadlines – you are someone who perseveres and ensures close follow-up of delegated tasks to deliver consistently high-quality work through to completion.

• A strong verbal and written communicator with a high level of attention to detail – you’re a quick decision maker, who operates well within a defined area of control, basing your decisions on policy and procedures.

• You build strong working relationships both internally and externally – you are driven to achieve results and have the ability to train and support others to make correct decisions

• You work well within established systems, standards and procedures – you are accurate, highly numerate with excellent Excel skills and make fact-based and solution orientated decisions.

Applications will be particularly welcome from those who have demonstrable experience of negotiating and managing contracts and budgets including IT contracts, and knowledge or experience of cyber security.

What we offer:

We are a Best Companies Two-Star rated organisation, an outstanding place to work! We have a range of fantastic benefits that we offer our employees, this includes:

• Flexible working hours to balance home and working life
• Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand
• Company car for front line care posts

• 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 years to use in your 10th or 20th year of service (pro rata for part time)
• Time off in Lieu

• Access to the Blue Light Card Scheme, and other rewards and discounts
• Bike to work, season ticket loan and payroll giving schemes
• A recommend a friend recruitment bonus scheme
• Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
• Pension scheme where we contribute 5% of your salary and you contribute at least 3%
• The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping
• Robust training and development programmes to support your learning and growth

If you’d like to find out more about these benefits and working with us, click here. More information can also be found in our Candidate Pack.

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed. For families living with childhood illness, time is everything. Right now, there are too many families coping alone with no support, no time to think, no time to make memories and no time for each other. We believe that no family should go through this alone, so we are here to change that.

How to apply:

Please send your CV and a covering letter highlighting why your application meets the criteria for the role and should be considered above others to us via the link.

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful. If you require any adjustments during the interview process, please let us know.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer, and we welcome applications from all backgrounds.

TRC Sexual Abuse & Rape Support Greater Manchester is seeking an experienced and committed professional to join our team as our Services & Operations Manager.

Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will lead on safeguarding, act as a line of support between the client-facing services and the CEO, line-manage our service coordinators, lead on triage meetings and coordinate TRC's centre.

This job would be ideal for someone who is passionate about supporting survivors of sexual violence, has line-management experience and has case management experience in a specialist support service.

Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.

We're now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.

About Abbey Community Centre

Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.

Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.

The role and its impact

As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.

This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.

Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.

What you’ll be working on

In this role, you will:

• Oversee daily building operations, maintenance and contractor management

• Lead on health & safety and related compliance, including risk assessments and training

• Line manage & develop operational staff and support a positive, consistent working culture

• Ensure operational policies and procedures are applied effectively in practice

• Support and coordinate volunteering within the centre

• Manage operational budgets and contracts within agreed limits

• Act as a senior member of the management team, deputising for the CEO on agreed matters

Key details

• Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)

• Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays

• Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)

• Contract: Permanent, part-time

• Salary: £40,000–£42,000 per annum, pro rata (depending on experience)

• Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)

• Pension: NEST pension scheme (if eligible)

• Some evening and occasional weekend working is required

This role could be right for you if…

You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.

Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.

Regional Operational Manager

Service: Services and Innovation London

Salary:

• £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
• Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
• OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased

Location: Various areas across London

Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.

The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.

Key requirements:

• Proven leadership experience managing services for vulnerable children, young people, and families.
• Strong background in team management, budget oversight, and quality assurance.
• Skilled in stakeholder engagement, partnership building, and service development.
• Experience with tenders, funding bids, and strategic growth.
• Knowledge of safeguarding, compliance, and data-driven performance monitoring.
• Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
• Excellent communication, project management, and organisational skills.
• A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.

We welcome applicants with lived experience of the communities we support.

Main Requirements (for details check the job description and person specification):

· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service

Benefits:

• an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

Our commitment to Equality, Diversity & Inclusion:

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role. 

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person. 

To Apply:

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: Monday 23rd February at 11.59pm

Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

About Us

The Royal Parks (TRP) is a charity created in March 2017. We manage over 5,000 acres of diverse parkland, rare habitats and historic buildings and monuments in eight Royal Parks across London. These are Hyde Park, Kensington Gardens, The Green Park, St James’s Park, The Regent's Park and Primrose Hill, Greenwich Park, Richmond Park and Bushy Park.

We also manage other important public spaces, including Brompton Cemetery and Victoria Tower Gardens. Our eight Royal Parks and other iconic green spaces are among the most visited attractions in the UK with tens of millions of visits every year.

We are now looking for a Park Operations Development Manager to join us on a permanent, full-time basis, working 36 hours per week, including some weekends and evenings. Agile and hybrid working options are available.

The Benefits

· Salary of £59,000 - £64,000 per annum depending on experience

· 26 days’ annual leave plus public holidays, increasing to 29 days after three years’ service

· Pension scheme (3% employee contribution; up to 10% employer contribution)

· Hybrid/agile working options

· Private medical insurance and healthcare cash plan

· Employee assistance programme and access to mental health first aiders

· Learning and development opportunities

· Cycle to work scheme

· Offices in a beautiful location

This is a rare opportunity for a high-calibre landscape, amenity horticulture or park operations professional to step into a pivotal role within our exceptional and vital organisation.

You will have the chance to influence and operate at the heart of vital work to evolve how park operations are delivered, supporting sustainability and resilience and ensuring we are equipped for the future.

You will be enabled to enhance your professional profile, gaining experience that adds weight and depth to your portfolio while continuing to strengthen your core expertise.

The Role

As a Park Operations Development Manager, you will seek to improve and optimise park operations, managing the quality of Landscape maintenance and lead on insourcing operational teams across TRP

Specifically, you will manage the programme of Landscape Maintenance Teams, leading the move from contractor-run services to an in-house team and supporting recruitment where needed. You will manage the programme of Landscape maintenance Teams, insourcing operational teams across TRP. You will put clear team structures and ways of working in place and arrange the purchase of the equipment, machinery and services required to deliver the work safely and effectively.

Working closely with colleagues across HR, Procurement, Health & Safety, Finance, IT and Park Management, you will create a clear plan and timetable for the programme and ensure everyone understands their role. You will manage risks, maintain clear communication with stakeholders and provide regular updates to senior leaders to ensure the programme stays on track.

Additionally, you will:

· Lead the continuous improvement of operational processes

· Co-ordinate the project team and related activity

· Work with HR on employment arrangements for new in-house teams

· Maintain clear reporting throughout the programme

· Explore current Frameworks to aid the procurement/hire of Fleet vehicles and Plant and equipment and advising on lead times with manufacturers and seeking agreement with TRP regarding the final specifications and availability

· Manage our Green-Waste Facilities across TRP.

About You

To be considered as a Park Operations Development Manager, you will need:

· Extensive experience in landscape, amenity horticulture or park operations, including contract management

· Experience developing operational delivery structures and plans

· Experience specifying fleet vehicles, plant, equipment and machinery for horticultural or land management operations

· Experience of financial management and report writing

· Knowledge of Health and Safety principles, roles and responsibilities

· Good communication, interpersonal, relationship-building and negotiation skills

· Knowledge and competence in Microsoft Office (including Excel), with the ability to learn new systems such as Geographical Information Systems

· A qualification in horticulture or land management

Other organisations may call this role Parks Operations Manager, Landscape Operations Manager, Horticultural Operations Manager, Park Services Manager or Estates Operations Manager.

We want to put everyone in the best possible position to succeed and use Recite-me accessibility software. At the top of the application page, there is an “Accessibility Tools” button which you can use to complete the application form in a way that works for you. If you think that you may need more support to complete our application process, please do get in touch.

The Royal Parks is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be.

So, if you are interested in this unique opportunity as a Park Operations Development Manager, please apply via the button shown. Successful candidates will be appointed on merit.

Project Operations Manager

• Hours: Part time – 21 hours 
• Location: Hybrid Portsmouth area (officially office based but welcome to work hybrid/remote with regular local community-based meetings and local travel)

This is an exciting opportunity for a Strategic Project Operations Manager to build, operationalise and lead key projects, focusing on designing an impactful, scalable volunteer-led befriending/support system and embedding strong referral partnerships. 

Free To Fly is a registered charity supporting mums-to-be to leave abusive relationships and create safe, stable futures for themselves and their children. A Christian-ethos charity Free to Fly are rooted in partnership, community engagement, and deep respect for the dignity of survivors.
 
The Project Operations Manager will demonstrate:

• Proven charity operations and project management experience, with strong planning, organisational, and problem-solving skills.
• Experienced in recruiting, leading, and developing volunteers, with the ability to build effective teams and foster a collaborative culture.
• Strong communicator and ambassador, confident engaging with media, stakeholders, partners, and referral agencies.
• Safeguarding and trauma-informed expertise, with experience applying safeguarding practices and supporting survivors of domestic abuse.
• Financially and operationally capable, managing budgets, administrative systems, and setting up new services or processes efficiently.

The Project Operations Manager will be a flexible, practical problem-solver and people-focused leader with charity operations and volunteer engagement experience, confident building systems that deliver impact. You’ll work closely with partners, volunteers and referral agencies to deliver services and grow capacity sustainably.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. 

Your application should be submitted through the Charisma website and include your CV (with any gaps explained,) and a supporting statement that explains your fit for the role (highlight relevant experience, previous fundraising achievements, and commitment to values). Please specifically outline experience of supporting grass roots/early stage startup nonprofits, if you have this, and how you successfully supported their growth.
 
You will be based in Portsmouth, willing to travel and work occasional unsociable hours, with your own vehicle covered by business use insurance. 

This role is subject to an enhanced DBS check, which will be carried out by the employer.

Please note that in accordance with paragraph 1 of Schedule 9 to the Equality Act 2010, this role within the charity is subject to an occupational requirement to recruit only an individual who is biologically female, due to the specific nature of the duties involved.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Closing date: 13th March 2026

Applications are being reviewed by Charisma on a rolling basis, so please apply without delay to avoid disappointment.

Are you a finance professional looking to use your skills for meaningful, community‑focused work?

About Us

FORCE Cancer Charity is an Exeter-based organisation supporting people affected by cancer across our region. Each year, we work with hundreds of local individuals and families, offering guidance, tailored support, and a trusted place to turn during an incredibly challenging time.
Our team is warm, supportive, and dedicated to ensuring that everyone facing cancer in our community receives the help, compassion and understanding they deserve.

We’re entering an exciting phase of development, and we’re looking for a Finance Department Manager to help strengthen and evolve the systems that underpin our work.

The Role

Reporting to the Chief Finance Officer, you’ll be responsible for the charity’s day-to-day financial and operational management. You’ll lead and develop a dedicated team, oversee robust financial processes, and play a key role in improving systems — including contributing to the implementation of a new fundraising database that will support sustainable income generation.

This is a part-time, primarily office-based role offering a varied and hands-on remit, combining financial leadership with operational oversight and the opportunity to shape how the organisation works as we grow. For the right person, there is scope to take on additional responsibilities and progress within the organisation over time.

We’re looking for someone with strong financial expertise, excellent organisational and IT skills, and the ability to communicate clearly with colleagues across the charity. Previous charity sector experience is welcomed but not essential. Most importantly, you’ll share our commitment to making a difference for people facing cancer.

If you’re motivated by meaningful work and want to use your skills to support a cause that truly matters, we’d love to hear from you.

This role offers the benefits of a permanent NHS contract, and the recruitment process is therefore completed through the NHS Career Gateway. For full details of key responsibilities and person specification, please see the attached job description and follow the recruitment platform link.

*** IMPORTANT: HDF will only consider applicants with the existing right to reside and work in the UK. ***

Background

Human Dignity Foundation (HDF) is a private, philanthropic foundation which was established to enable children to live with dignity. In recent years, we have focussed on funding organisations who help protect and safeguard children from sexual exploitation and abuse (CSEA). HDF is a spend down foundation which expects to complete the funding of its international partner projects by the end of 2033.

In 2023, HDF updated its strategy to drive the expansion of our portfolio of projects and maximise the foundation’s future impact – to support more children affected by or at risk of CSEA. To support this strategy, HDF is in the process of setting a UK registered charity, which is expected to be operational by end of Q1 2026.

Job Purpose

The Finance and Operations Manager will oversee and support the operations of the UK charity, working closely with the HDF team based in Dublin, to ensure its smooth running and compliance with UK laws and charity regulations.

Key Tasks and Responsibilities

The Finance and Operations Manager role will be dynamic and diverse given the small nature of HDF’s team. The role will be expected to build on the processes, policies and tools already in existence within HDF Switzerland and adapt them to the UK context. Core responsibilities of this role will include:

Finance

•  Process and record payments and other transactions in the accounting system;
• Maintain financial records and prepare monthly management accounts, reconciliations, etc. for review by the Director of Finance and Operations;
• Support payroll processes and liaise with external providers;
• Manage required filings with HMRC as required (expected to be minimal);
• Prepare annual financial statements and coordinate/ support the annual audit/ financial verification of the charity;
• Prepare the annual budget and produce quarterly cashflow forecasts, ensuring timely drawdowns of funds from HDF Switzerland as needed.

Operations & Administration

• Produce and oversee the submission of reports and/or required filings to the Charities Commission and ensure broader compliance with its requirements;
• Produce reports and filings to Companies House as needed, and coordinate with the Company Secretary for their timely submission;
• Maintain the charity’s risk register to ensure risks are appropriately understood and mitigated;
• Produce and update internal policies, procedures and tools (templates to be provided where available);
• Set up and oversee the UK pension scheme, life assurance/ health insurance schemes as required with the relevant providers;
• Support the planning and delivery of meetings of the Board of Trustees and other internal and external meetings as needed;
• Organise travel arrangements for UK based staff(s) and Trustees as needed;
• In time the role may take over Company Secretary duties from our external provider;
• Conduct procurement, liaise with suppliers and manage their contracts as needed;
• Conduct other administrative tasks to support the running of the charity as needed, including but not limited to IT and HR;
• Support the charity’s Executive Chair of Trustees with tasks as may be reasonably required.

Grant Administration

• Support the development and amendment of grant agreements with partners as needed;
• Track and reconcile grant payments against agreements and perform required follow up with grantees as needed;
• Update and maintain HDF’s grant management information and filing system to ensure HDF’s records are accurate and up to date.

Person Specification

Experience

• 5 years’ experience in finance, accounting, office management
• Minimum 2 years’ experience working for a charity/NGO sector

Qualifications and skills

• Part-qualified ACA/ ACCA/ CIMA, or other bookkeeping/ accounting qualification
• Accurate worker with strong numerical skills
• Excellent written, verbal communication and interpersonal skills
• Computer literate – strong Excel, Word skills
• Proficient use of accounting software (e.g. Xero, Sage)
• Good organisational skills, ability to prioritise and meet deadlines
• Ability to work independently and on own initiative

Qualities

• Flexible
• Self-starter and pro-active
• Team player who enjoys working in small team environments

Common values

• Accountability to HDF’s Board and partners
• Innovative, entrepreneurial, and dynamic in our approach
• Openness to admitting our mistakes and learning from them
• Excellence in all that we do
• Passion for our work and mission

Terms & Conditions

• Part-time 3 days a week
• Between £40,000 - £50,000 per annum pro-rata, salary is commensurate with experience
• 25 days of annual leave pro-rata
• Remote, travel to London, Dublin and within Europe may be required
• Pension, provision of health cash plan or equivalent, life assurance, bike scheme

We are looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager, you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. This role is 37.5 hrs offered as hybrid working with two days from our Boscombe office, however travel across Dorset will also be required.

You will provide strong leadership, ensure trauma-informed, victim-centred practice, and work closely with multi-agency partners-including Dorset Police, MARAC, DA service partners, health, and safeguarding teams-to ensure safe, high-quality and effective service delivery.

This role is pivotal in shaping a newly commissioned service and embedding high standards aligned to SafeLives Leading Lights best practice.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Welcome Bonus: £500 on successful completion of probation period.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

• Lead, manage and develop a team of Independent Domestic Violence Advisors, ensuring high-quality, consistent and safe practice.
• Oversee the daily operations of the Dorset IDVA service, ensuring contractual requirements and KPIs are met.
• Coordinate effective multi-agency working, including attendance at MARAC, partnership meetings and commissioning discussions.
• Provide case oversight, risk management guidance and quality assurance for high-risk domestic abuse cases.
• Monitor performance, reporting, workforce planning and service improvement activities.
• Build strong relationships with statutory and voluntary agencies to promote partnership-led, victim-focused service provision.
• Ensure the team adopts a trauma-informed, inclusive approach that centres the needs and voices of victims.
• Lead recruitment, supervision, wellbeing support and development of staff.
• Ensure compliance with safeguarding procedures, data security, and relevant legislation.

About You:

Ideally, you will have

• Experience working within multi-agency forums
• Experience representing or developing services at an operational level
• Experience supporting workforce wellbeing in trauma-exposed roles
• Additional specialist knowledge such as coercive control, harmful practices, or complex needs.

You will need

• Experience managing domestic abuse or similar high-risk safeguarding services.
• Strong leadership and people-management skills, with the ability to coach, support and develop staff.
• A thorough understanding of domestic abuse, risk assessment and safety planning.
• Excellent knowledge of MARAC processes and multi-agency safeguarding arrangements.
• Confidence in managing service performance, reporting and contractual requirements.
• The ability to work collaboratively with partners to achieve positive outcomes for victim/survivors
• Strong written and verbal communication skills, with the ability to represent the service at a strategic level.
• A commitment to Victim Support's values and a compassionate, trauma-informed approach.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Help a Black-led national youth music charity run brilliantly behind the scenes. We’re hiring an experienced operations manager to own the systems, administration and reporting that enable our work with young people to thrive.

UD Music Foundation is a Black-led National Youth Music Organisation based in Stratford, Newham, with a 25-year track record rooted in Black music culture. Founded by musicians in 2000, UD educates, empowers and creates life opportunities for young people, addressing racial and socio-economic inequality through talent development, skills building and pathways into the music industry.

This is a senior, hands-on operational role in a small, mission-driven organisation. You will take ownership of our core operational, administrative and reporting systems—bringing structure, consistency and follow-through across calendars, documentation, records, deadlines and organisational processes. Working closely with the Chief Executive Officer, you will help ensure UD runs smoothly, reliably and responsibly.

You’ll play a key role in:

• maintaining strong operational and administrative systems and accurate records

• coordinating funder reporting, monitoring returns and evidence collation across grants

• supporting financial administration (invoices, expenses, contractor payments) and audit readiness

• coordinating governance administration with the CEO (board papers, registers, policy updates)

• supporting project delivery administration including events, workshops and performances

• overseeing operational compliance administration (data protection, safeguarding, health and safety)

This role is for someone who enjoys being the organisational “glue”—methodical, calm, and highly organised—with strong judgement, attention to detail and confidence managing competing deadlines. It is not a programme-leading or strategy role.

UD is committed to equity, diversity and inclusion and warmly welcomes applications from candidates underrepresented in the arts and cultural sector. We are happy to discuss access needs or reasonable adjustments at any stage of the process.

About

Scrubditch Care Farm is a rural working farm, founded in 2010 and exists to provide therapeutic farm based activities for vulnerable people and adults with learning disabilities, through hands on work including animal care, gardening, cooking and woodworking. We are open Monday to Friday and deliver structured sessions for our students, plus community events and Outreach visits with other organisations.

Our work improves people’s confidence, health and social connection through hands-on farming and nature-based activities. We follow the Care Farming Code of Practice.

The role

We are looking for a hands-on, committed leader to manage the day-to-day delivery on the farm and keep improving what we offer.

You will lead staff and volunteers, manage all aspects of safeguarding, and work closely with the CEO and fundraiser to plan delivery, build partnerships and evidence impact.

We actively encourage applications from people with lived experience or a strong understanding of disability.

Responsibilities include

• Manage all aspects of the day-to-day delivery of the Care Farm’s activities.

• Manage staff and volunteers.

• Plan, communicate and support a programme of farm and nature-based activities.

• Act as safeguarding lead.

• Build strong relationships with partner charities and referrers to reach and benefit vulnerable people as well as building our student numbers.

• Lead on evaluation and outcomes monitoring.

• Coordinate group visits and relationships with outside agencies.

• Provide regular updates to the CEO and quarterly reports to Trustees.

Skills and experience

Essential

• Experience leading and line managing teams.

• Strong organisation and communication skills.

• The ability to plan and deliver to deadlines.

• Full clean UK driving licence and confidence travelling to and from a rural site.

Desirable

• Experience of care farming or delivering farm or nature-based activities.

• Budget oversight and basic financial tracking experience.

Scrubditch Care Farm is committed to safer recruitment. Any offer will be subject to references and appropriate checks (including an enhanced DBS).