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Top job
Tax Aid & Tax Help for Older People
Multiple Locations
£37,500.00 per year
TaxAid & Tax Help for Older People require an Operations Manager to lead the management and development of their advice delivery services
Claudia Jones Organisation
Multiple Locations
£34,000 - £35,000 per year
Seeking a Manager to join our small charity who is used to working across teams providing effective day-to-day operations services.
Richmond Carers Centre
£40,029 per year
Helping carers to live well is our aim. We need someone to manage development and delivery of services and oversee the office environment
Carers in Bedfordshire
Bedford, Bedford
£34,846 - £39,527 per year
John Muir Trust
Multiple Locations
£30,000 - £35,000 per year
An exciting opportunity to play a key role within the John Muir Trust’s Finance​, Governance, Facilities and Human Resources functions
The Baobab Centre for Young Survivors in Exile
£33,000 - £36,000 per year (depending on experience)
Cardiff, Cardiff
£32,890 - £34,764 per year
Do you have the experience and passion to drive forward Huggard’s Open Access Services, supporting people who are experiencing homelessness?
Southall Black Sisters
£40,000 - £42,000 per year depending on experience
Page 1 of 33
Bridport, Dorset
SE11, London
£37,500.00 per year
Permanent, Full-time
This recruiter is scheduling interviews as the applications come in. So apply now!
Job description

This is new role arising as a consequence of a re-organisation designed to maximise the number of people who can be supported using the current resources and as such this role provides an exciting opportunity to be part of the expansion in the scope of services in line with the strategic objectives.

The two charities, TaxAid and Tax Help for Older People provide support to people with tax problems when they cannot get the help they need from HMRC and cannot afford professional services.  They help over 17000 people a year delivering advice on several helplines or by email and following up more complex cases by casework undertaken by both staff and volunteers.  Those helped are on low incomes or otherwise vulnerable and are often disadvantaged by literacy or numeracy issues, mental or physical health issues, or are experiencing a family crisis or homelessness.  Often they have tax debt as a consequence of not being engaged with HMRC for a number of years or older taxpayers may be experiencing a bereavement or change in circumstances.

This is a challenging opportunity for an experienced leader who has strong interpersonal skills and is able to support and motivate staff as well as develop relationships with external stakeholders as the charity expands it services and seeks to develop relationships with new corporate partners.

The ideal candidate will have call centre management experience as a key element of this role is to have management responsibility for the helplines operated at the charities.  In addition project management experience would be useful.

This is a joint role across two charities, with an office in both  London and Bridport, Dorset.  The role can be undertaken at either location or can be home based.

To apply please send your CV and a covering letter

Closing date: 11.30pm on 21st October 2020

Additional documents
Operations Manager Job Description (.pdf)
Check commute
Starting Address
Mode of transport
Posted on: 21 September 2020
Closing date: 21 October 2020
Tags: Senior Management,Operations

The client requests no contact from agencies or media sales.

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