Operations manager jobs
Want more results?
Add job titles:
Abbey Community Centre is a vibrant, long-established community charity at the heart of Kilburn, North West London. Every day, we bring people together, reduce isolation and improve health and wellbeing through inclusive activities, services and community support.
We are now looking for an experienced Centre Operations Manager to play a key senior role in ensuring our busy community hub runs safely, smoothly and effectively for the thousands of people who use it each year.
About Abbey Community Centre
Abbey Community Centre works with people of all ages and backgrounds, with a particular focus on older residents and low-income families with young children. We deliver a wide range of activities, services and support including children’s stay-and-play sessions and drop-ins, fitness and wellbeing activities, befriending schemes, digital inclusion support, community meals, warm space provision, food support, volunteering opportunities and specialist outreach.
Alongside this community delivery, we manage a busy public building and a programme of room hire that helps generate income to sustain our work. With a small staff team, over 100 volunteers and many partner organisations, our operations need to be reliable, well-coordinated and people-centred.
The role and its impact
As Centre Operations Manager, you will be the organisation’s senior operational lead on the ground. Working closely with the CEO, you will hold delegated authority for the day-to-day running of the Centre — ensuring the building, people and systems all work together to support high-quality community activity.
This is a hands-on leadership role combining practical problem-solving with people management. You will line manage and help develop operational staff, oversee facilities and contractors, lead on health and safety and operational compliance, support volunteering, and ensure organisational systems and processes function reliably.
Your work will directly enable staff, volunteers and partners to deliver activities and services safely and confidently, and will help ensure Abbey remains a welcoming, accessible and well-run space for the local community.
What you’ll be working on
In this role, you will:
-
Oversee daily building operations, maintenance and contractor management
-
Lead on health & safety and related compliance, including risk assessments and training
-
Line manage & develop operational staff and support a positive, consistent working culture
-
Ensure operational policies and procedures are applied effectively in practice
-
Support and coordinate volunteering within the centre
-
Manage operational budgets and contracts within agreed limits
-
Act as a senior member of the management team, deputising for the CEO on agreed matters
Key details
-
Location: Abbey Community Centre, Kilburn (NW6 4BJ, London Borough of Camden)
-
Hours: 24–28 hours per week (fixed hours agreed at appointment), worked over a minimum of four weekdays
-
Core hours: 11.00am–4.00pm (flexibility outside these hours by agreement)
-
Contract: Permanent, part-time
-
Salary: £40,000–£42,000 per annum, pro rata (depending on experience)
-
Annual leave: 30 days pro-rata, rising to 35 days after 5 years’ service (plus bank holidays, pro-rata)
-
Pension: NEST pension scheme (if eligible)
-
Some evening and occasional weekend working is required
This role could be right for you if…
You are an experienced operational manager who enjoys combining leadership with practical delivery, thrives in a public-facing environment, and wants your work to make a visible difference to a local community. You don’t need to tick every box — we’re interested in your experience, judgement, approach and motivation.
Abbey Community Centre is committed to equality, diversity and inclusion, and we welcome applications from candidates from a wide range of backgrounds. Reasonable adjustments will be offered throughout the recruitment process.
To reduce poverty and isolation and improve health, wellbeing and connection through inclusive community activities, services and support.
The client requests no contact from agencies or media sales.
Regional Operational Manager
Service: Services and Innovation London
Salary:
- £42,562 - £46,703 FTE per annum (£34,049.60 - £37,362.40 per annum for part-time, 29.6 hours per week)
- Additional £3,866 Inner London Weighting FTE per annum (£3,092.80 ILW per annum for part-time, 29.6 hours) for office based
- OR £480 homeworking allowance per annum (£384 per annum for part-time, 29.6 hours per week) if homebased
Location: Various areas across London
Hours: 29.6 hours per week (part-time) – can also be worked as a 3 day a week role (22.2 hours per week)
We offer flexible working arrangements - please see below for more details.
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a Regional Operational Manager to oversee a portfolio of services across London, driving innovation, operational excellence, and community impact.
The postholder will lead service managers, manage stakeholder relationships and pursue development opportunities across the capital.
Key requirements:
- Proven leadership experience managing services for vulnerable children, young people, and families.
- Strong background in team management, budget oversight, and quality assurance.
- Skilled in stakeholder engagement, partnership building, and service development.
- Experience with tenders, funding bids, and strategic growth.
- Knowledge of safeguarding, compliance, and data-driven performance monitoring.
- Commitment to equity, diversity, and inclusion, with an understanding of intersectionality.
- Excellent communication, project management, and organisational skills.
- A recognised qualification in social work, health, education, youth work (or equivalent), and ideally a management qualification.
We welcome applicants with lived experience of the communities we support.
Main Requirements (for details check the job description and person specification):
· Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro-rated for part-time hours)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.
To Apply:
- Click the ‘Apply’ link below and fill out our digital application form
- Closing Date: Monday 23rd February at 11.59pm
Interviews are scheduled to take place on March 17th, 2026, at our Head Office in London, with slots throughout the working day and early/late slots available.
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



We are looking for a passionate and experienced manager to lead our new Dorset High-Risk IDVA Service. As the IDVA Service Operations Manager, you will be responsible for the operational delivery, quality, and strategic oversight of a specialist team supporting victims of domestic abuse across Dorset. This role is 37.5 hrs offered as hybrid working with two days from our Boscombe office, however travel across Dorset will also be required.
You will provide strong leadership, ensure trauma-informed, victim-centred practice, and work closely with multi-agency partners-including Dorset Police, MARAC, DA service partners, health, and safeguarding teams-to ensure safe, high-quality and effective service delivery.
This role is pivotal in shaping a newly commissioned service and embedding high standards aligned to SafeLives Leading Lights best practice.
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
- Lead, manage and develop a team of Independent Domestic Violence Advisors, ensuring high-quality, consistent and safe practice.
- Oversee the daily operations of the Dorset IDVA service, ensuring contractual requirements and KPIs are met.
- Coordinate effective multi-agency working, including attendance at MARAC, partnership meetings and commissioning discussions.
- Provide case oversight, risk management guidance and quality assurance for high-risk domestic abuse cases.
- Monitor performance, reporting, workforce planning and service improvement activities.
- Build strong relationships with statutory and voluntary agencies to promote partnership-led, victim-focused service provision.
- Ensure the team adopts a trauma-informed, inclusive approach that centres the needs and voices of victims.
- Lead recruitment, supervision, wellbeing support and development of staff.
- Ensure compliance with safeguarding procedures, data security, and relevant legislation.
About You:
Ideally, you will have
- Experience working within multi-agency forums
- Experience representing or developing services at an operational level
- Experience supporting workforce wellbeing in trauma-exposed roles
- Additional specialist knowledge such as coercive control, harmful practices, or complex needs.
You will need
- Experience managing domestic abuse or similar high-risk safeguarding services.
- Strong leadership and people-management skills, with the ability to coach, support and develop staff.
- A thorough understanding of domestic abuse, risk assessment and safety planning.
- Excellent knowledge of MARAC processes and multi-agency safeguarding arrangements.
- Confidence in managing service performance, reporting and contractual requirements.
- The ability to work collaboratively with partners to achieve positive outcomes for victim/survivors
- Strong written and verbal communication skills, with the ability to represent the service at a strategic level.
- A commitment to Victim Support's values and a compassionate, trauma-informed approach.
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Help a Black-led national youth music charity run brilliantly behind the scenes. We’re hiring an experienced operations manager to own the systems, administration and reporting that enable our work with young people to thrive.
UD Music Foundation is a Black-led National Youth Music Organisation based in Stratford, Newham, with a 25-year track record rooted in Black music culture. Founded by musicians in 2000, UD educates, empowers and creates life opportunities for young people, addressing racial and socio-economic inequality through talent development, skills building and pathways into the music industry.
This is a senior, hands-on operational role in a small, mission-driven organisation. You will take ownership of our core operational, administrative and reporting systems—bringing structure, consistency and follow-through across calendars, documentation, records, deadlines and organisational processes. Working closely with the Chief Executive Officer, you will help ensure UD runs smoothly, reliably and responsibly.
You’ll play a key role in:
-
maintaining strong operational and administrative systems and accurate records
-
coordinating funder reporting, monitoring returns and evidence collation across grants
-
supporting financial administration (invoices, expenses, contractor payments) and audit readiness
-
coordinating governance administration with the CEO (board papers, registers, policy updates)
-
supporting project delivery administration including events, workshops and performances
-
overseeing operational compliance administration (data protection, safeguarding, health and safety)
This role is for someone who enjoys being the organisational “glue”—methodical, calm, and highly organised—with strong judgement, attention to detail and confidence managing competing deadlines. It is not a programme-leading or strategy role.
UD is committed to equity, diversity and inclusion and warmly welcomes applications from candidates underrepresented in the arts and cultural sector. We are happy to discuss access needs or reasonable adjustments at any stage of the process.
The client requests no contact from agencies or media sales.
Pembroke College Oxford is seeking a highly organised and analytical Development Operations Manager to play a central role in supporting the College’s Development and fundraising activities.
Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford that combines historic quadrangles with award-winning new developments. The College has ambitious plans for the future and an active programme of alumni engagement, stewardship and fundraising to support its academic mission and long-term sustainability.
The Development Operations Manager is a pivotal role within the Development team. Working closely with the Development Director, the post-holder will be responsible for the operational foundations that underpin the College’s fundraising activity, including alumni database management, gift processing, prospect research, reporting, and insight generation. The role is essential to ensuring that the Development team works efficiently, accurately, and strategically, supported by high-quality data and robust processes.
The post-holder will manage the College’s alumni database (DARS), acting as a knowledgeable and trusted first point of contact for database queries, and will lead projects to improve data quality and compliance. They will also play a key role in analysing giving patterns and engagement trends, preparing reports for colleagues and committees, and supporting the identification and tracking of potential donors. In addition, the role includes dotted-line management responsibility for the Development Coordinator, with a particular focus on overseeing operational activity.
This post would suit someone who is confident working with complex data, highly numerate, and able to spot patterns and trends. The successful candidate will be an excellent communicator, able to work collaboratively within a small, interdependent team, while also exercising discretion and sound judgement when handling confidential information.
Benefits include membership of the University staff pension scheme, free lunches during working hours when the College kitchens are open, and a generous annual leave entitlement of 30 days, in addition to public holidays. Opportunities for training and professional development are also available.
Key responsibilities
The main duties to be carried out by the post-holder include:
Data and Database Management
- Manage the alumni database (‘DARS’) and ensure that data held on alumni is GDPR compliant, comprehensive, and up to date.
- Oversee projects to maintain and improve the quality of the College’s alumni data and ensure engagement activities are accurately and effectively recorded.
- Produce data exports for third-parties such as consultancies and mailing houses and ensure any data received is processed and imported accurately.
- Produce accurate data content for publications such as lists of stewardship group members and deceased alumni.
- Become a competent ‘super-user’ of the DARS database and act as first point of contact for the Pembroke Development team for any queries about the database, ensuring that the team is both confident in using it and consistently recording data in line with GDPR.
- Actively engage with the central University team delivering the successor to DARS, ‘Halo’, to ensure it meets the College’s requirements, and lead on the migration to Halo at the appropriate time.
Prospect Research and Tracking
- Undertake prospect research to identify potential major donors among the College’s alumni and supporter base.
- Oversee research into alumni in particular regions in advance of College trips.
- Manage Pembroke’s prospect management processes, working with fundraisers and others to identify and assign new prospects within the team.
- Work with the Development Coordinator to prepare donor and prospect profiles ahead of events, trips, and meetings.
Insights, Trends and Segmentation
- Working closely with the Development Officer (Regular Giving and Legacies), proactively and creatively analyse patterns of giving to enable the team to target and segment Regular Giving appeals more effectively.
- Conduct research into wider sector giving trends, and provide recommendations for better engagement.
- Prepare regular reports on donor and engagement activities for the team and wider College, including the Development Committee and Campaign Board.
Gift Processing
- Ensure all changes to Direct Debits including cancellations and amendments are actioned in the agreed timescales. Communicate with donors in respect to these changes.
- Liaise regularly with the PCFNA (Pembroke’s 501(c)(3)) to ensure donations made through it are accurate.
- Record all donations including cheques/PCFNA/one-off bank payments as pledges on DARS.
- Identify missed pledge payments or recurring gifts.
- Support the Finance Business Partner in all Gift Aid administration including Gift Aid compliance, securing outstanding Gift Aid declarations and updating old Gift Aid declarations and review of non-eligible declarations.
- Liaise closely with the finance team to ensure donations are accurately classified and reported
- Ensure that gift agreements and associated commitments (e.g. Gift Aid, pledges, payment schedules) are recorded accurately and actioned.
- Research into historic donor funds, where necessary.
Gift Acceptance
- Manage the gift acceptance process, ensuring that the College accepts gifts appropriately and in line with its Gift Acceptance Policy and Fundraising Policy.
- Undertake all necessary research and due diligence on prospective donors, and liaise with the central University and third-party providers of due diligence services where required.
- Oversee the gift acknowledgement process.
Management
- Supervise (with a dotted line reporting relationship) the Development Coordinator, with particular responsibility for overseeing their work in the Operations functional area.
- Be available for regular 1:1 meetings and as a point of contact for any queries, and support their line manager in making sure they receive all necessary training, induction and information to succeed in their role.
Other
- In common with all posts, ensure compliance with the College’s policies and procedures, statutory obligations, and best practice.
- Be the principal liaison with the Gift Registry and DARS teams, and keep upto-date with changes/improvements to the system and how to utilise them.
- To undertake such other duties as may be reasonably required by the Development Director, which may include travel and occasional event attendance outside standard working hours.
For person specification, please see the Job Description attached.
To apply, please submit an up-to-date CV and a covering letter, together with details of two referees.
Please also include details of two referees who would be approached if you get to offer stage.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced administrator and grant writer who is passionate about migrants’ rights and democratic reform to start working in March 2026.
We are looking for a part-time Operations and Fundraising Manager to support our Executive Director and staff team in the day to day operations of the organisation, including office tasks, support with reporting and fundraising, diary management and administrative support.
Our organisation
Migrant Democracy Project (MDP) is building migrant power in the UK. We want all residents, no matter where they are from, to have the right to vote, use the power of the vote, and get elected to build a society rooted in justice, freedom, and solidarity. A society where migrants’ interests and needs are heard, included and represented in all levels of UK politics.
Contract
This is a fixed term contract for 12 months (with the possibility of extension depending on future grants), £37,000 pro rata (£22,200 per year), with an early March 2026 start. We are open to this being a PAYE or contractor (self-employed) position.
Benefits include:
-
25 days of paid annual leave pro rata, plus bank holidays. In addition, the MDP office closes for two paid weeks over Christmas and New Year.
-
4% pension (3% employer and 5% employee contributions)
-
Access to training and mentoring opportunities to develop in the role, if needed.
-
Flexibility in working hours and TOIL.
-
Central London office space.
We are looking for an administrator who can work the equivalent of 3 days per week hours flexibly, adapting to the needs of the organisation. When work is carried out by any Migrant Democracy Project employee outside normal working hours, time off in lieu is applied.
Location and working hours
Migrant Democracy Project’s office is in Vauxhall, London. Staff have daily access to the office and the team co-works from there regularly. This role can be done remotely, however, we expect the role-holder to join the team in-person for strategy days which happen every few months.
This is part-time role at 0.6 FTE. Working days are flexible, equivalent to 3 days per week between Monday to Friday, as long as most of the hours match MDP’s usual working hours (9:30 am - 5:30 pm). The role holder can also have different working days on different weeks as long as that is communicated well in advance and noted in the team calendar.
The role is based in the UK and open to individuals with an existing right to work in the UK.
Responsibilities
We are looking for a strategic Operations and Fundraising Manager who can skillfully identify the organisational and team needs and can propose and implement solutions, ranging from project management tools, HR systems, and other systems tools. The ideal candidate will be scanning the horizon, ensuring the organisation has the appropriate policies and thinking long-term about its financial and organisational needs.
Lead the Operational Management of Migrant Democracy Project
-
Review existing operational policies and procedures, identify improvements and updates, and implement them to ensure the smooth running of Migrant Democracy Project.
-
Lead the development and implementation of operational infrastructure, including systems for project management to ensure efficient progress of the organisation’s objectives.
-
Ensure Migrant Democracy Project is in compliance with relevant policies, including data privacy, safeguarding, risk register, and others and support the team in implementing them.
Lead on People Management and Recruitment
-
Implement and manage all people and culture functions and internal processes including systems for leave, TOIL, employment contracts, and other identified needs.
-
Support the Executive Director with recruitment processes, such as job vacancy promotion, sifting application forms and booking interviews.
-
Ensure all members of staff, including consultants, have all their documents, including contracts and consultant agreements, up to date and that systems are in place to support the team to navigate probation and contract renewals.
Fundraising and Evaluation
-
Identify grant opportunities for the organisation, manage application deadlines and work with the staff team to support writing grants.
-
Maintain MDP’s grant database up to date and manage Google Drive grant documentation folders, including supporting the Executive Director to meet funders’ requirements such as quarterly reports.
-
Manage and track staff budget sheets for grants, working with the Finance Manager.
-
Support the Executive Director and all team members in writing progress reports to funders, both when required and proactive updates to all funders.
-
Implement an evaluation system to be able to measure and report on outputs required by each grant.
-
Liaise with MDP’s staff team to collect data for evaluation reports.
Lead on online systems for the team
-
Manage MDP’s Google Drive folders, ensuring information is up to date.
-
Manage staff access to shared workspaces and folders.
-
Manage staff accounts, such as creating new emails and managing permissions.
-
Manage MDP’s generic info inbox and direct queries to relevant staff where applicable.
-
Support the Executive Director with new staff onboarding and manage their Google Suite access.
Diary and Office Support
-
Support with booking rooms and team meetings as needed e.g. team Strategy Days.
-
Create a calendar of relevant MDP events for all staff and support the team’s long-term project planning.
-
Manage travel and accommodation booking for MDP staff members for required events.
-
Process all relevant office orders, such as printing, stationery and office equipment.
-
Regularly assess office needs and proactively ensure the stocks of MDP materials (such as leaflets, business cards, etc.) are appropriate.
Finance Support
-
Work with the Finance Manager to create budget templates and monitor them regularly.
-
Pay small invoices under £500 and process staff expense forms on a monthly basis.
-
Manage MDP’s invoice folders and create invoices from MDP’s templates when required.
-
Submit relevant invoices and receipts to Xero’s inbox.
-
Manage MDP’s Soldo account and top-up expense cards for staff as appropriate.
Qualifications
We are looking for an organised and efficient Operations and Fundraising Manager with the following essential skills:
-
At least three years of demonstrated experience of leading projects or teams, including managing multiple people and budgets
-
Demonstrable experience in fundraising, such as grant writing.
-
Excellent organisation skills, with extensive experience in project and program management, and a proven ability to plan, organise, and lead the implementation of plans and processes.
-
Experience of creating systems and organisational processes that are effective, efficient, and embed and socialise them with the team and key external partners.
-
Experience in project monitoring and evaluation.
-
Experience using Xero, Soldo or similar software for processing invoices and expenses.
-
Experience in diary management.
-
Excellent knowledge using Google Suite.
-
Comfortable in a start-up environment and experience working in a small team, where flexibility is required to meet emerging tasks and deadlines.
-
Excellent attention to detail and communication skills.
Essential behaviours:
-
Show a passion for and commitment to our values and building migrant power.
-
Be able to work inclusively and build engagement and trust with people of all backgrounds.
-
Show a willingness to take initiative in the pursuit of Migrant Democracy Project’s goals. Take responsibility for delivering your work to a high standard, and be able to ask for support when you need it.
-
Be able to work independently and in a remote environment, whilst valuing opportunities to work as part of a close team.
-
Be a good team player, able to liaise effectively with different team members and draw on people’s expertise and specialisms to make decisions and ensure progress.
-
Treat Migrant Democracy Project’s staff and partners with dignity, respect and care - building strong and impactful relationships where possible.
Decision-making timeline
We are looking for the Operations and Fundraising Manager to start in early March 2026. The applications will be reviewed on a rolling basis.
Interview process
● Stage 1: shortlisted candidates will be invited for a 15 minute interview via phone or Zoom.
● Stage 2: if successful after Stage 1, shortlisted candidates will be invited for a 75 minute interview via Zoom or in-person depending on the candidate’s place of residence. This will include a practical exercise and questions about your experience. You will have an opportunity to ask us questions as well.
We are organising and building power amongst migrants at home in the UK to shape a society rooted in justice, reflecting our needs and interests.
Details of the role:
Working pattern: This is a full-time permanent Hybrid (minimum 3 days a week in the office) position on the Crick Terms and Conditions of Employment.
Salary: From £68,668 with benefits, subject to skills and experience
Application closing date: 9th of February 2026 at 23.59pm
About us
The Francis Crick Institute is Europe’s largest biomedical research institute under one roof. Our world-class scientists and staff collaborate on vital research to help prevent, diagnose and treat illnesses such as cancer, heart disease, infectious diseases and neurodegenerative conditions.
The Crick is a place for collaboration, innovation and exploration across many disciplines. A space where the brightest minds can pursue big and bold ideas and discover answers to crucial scientific questions. We support them in a dynamic environment which fosters excellence with state-of-the-art infrastructure, cutting-edge facilities, and a creative and curious culture. We’ve removed traditional boundaries of departments, divisions and disciplines and instead have an open approach that supports every researcher. This gives us the freedom to take risks and carry out high-quality, pioneering research. Creating a space for discovery without boundaries helps us to turn our science into benefits for human health and the economy.
About the role
We are recruiting for a strategic, results driven Operations Transformation Manager (Scientific Research), to join our Programme Management team and play a pivotal role in driving operational transformation across the organisation.
As an Operations Transformation Manager - Scientific Research, (known internally as a Senior Project Manager: Operations), you will lead cross‑functional strategic projects that strengthen the Institute’s operational effectiveness and support world‑class scientific research. You’ll take ownership of end to end project delivery, from scoping and planning through to implementation and evaluation, using your analytical skills to identify issues, propose solutions, and manage risks and dependencies.
Working closely with colleagues across operations, science, and corporate services, you will design and deliver improvements that enhance processes, reduce risk, and introduce smarter, more efficient ways of working. Your work may involve transforming operational environments for scientists, improving regulatory compliance, or deploying new technologies and processes that drive efficiency without disrupting live operations.
You will also contribute to building project management capability across the Crick, supporting the Head of PMO in establishing consistent tools, frameworks, and reporting for the wider project portfolio. You will bring confidence, flexibility, and strong stakeholder engagement skills to motivate others and deliver meaningful, lasting change.
What you will be doing
As an Operations Transformation Manager at the Crick, you will:
Project management
- Leading on operational change projects from initiative through development to implementation with ownership of project planning, timelines, resources and risk management.
- Monitor project progress, ensuring adherence to control parameters: scope, budget, dependencies and timeline.
Business improvement delivery
- Work with the sponsor and senior stakeholders to agree the scope of the project, options for delivery and developing the business case to support benefits realisation
- Prepare and present clear and concise proposals, and roadmaps, for review by stakeholders to explain the strategy and approach to solutions.
Stakeholder management
- Build relationships with key stakeholders up to Director and Lab Leader level, across science and operations to gain a deep understanding of user wants and needs.
- Organise, chair, and document meetings and workshops between stakeholders at all levels of the organisation to collaboratively discuss, explore and understand issues and brainstorm solutions.
About you
You will have:
- Educated to degree or equivalent level in a relevant discipline.
- Experience of working in business analysis, business transformation and/or project management roles.*
- Proven recent record of accomplishment for end-to-end delivery of business change projects, involving a diverse group of internal stakeholders, with the application of structured and agile project management tools.*
- Demonstrates critical analysis of business systems and processes, including experience of capturing user requirements, mapping business processes, ability to articulate and visualise complex problems to non-technical stakeholders.*
- Ability to build persuasive arguments based on data, logic and the objective merits of solutions, reconcile conflicting viewpoints and remove obstacles to progress.
- Understands change management and its criticality to the success of project outcomes.*
- Experience of working in a scientific, clinical, healthcare or academic environment (Desirable)
*Minimum Requirements
About Working at the Crick
Our values
Everyone who works at the Crick has a valuable role to play in advancing the Crick’s mission and shaping our culture
- We are bold. We make space for creative, dynamic and imaginative ideas and approaches. We’re not afraid to do things differently.
- We are open. We’re highly collaborative and interactive, and make sure our activities are visible to the outside world.
- We are collegial. We show respect for one another, work cooperatively and support the wider community.
At the Francis Crick Institute, we believe that diversity and inclusion are essential to driving innovation and scientific discovery. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed, regardless of their background, identity, or personal circumstances. We actively encourage applications from individuals of all genders, ethnicities, abilities, and experiences. We are a Disability Confident: Committed employer and want to ensure that everyone can apply and be part of our recruitment processes and so we'll make reasonable adjustments if you need them - just let us know when you apply.
What will you receive?
At the Francis Crick Institute, we value our team members and are proud to offer an extensive range of benefits to support their well-being and development:
- Visas: Applicants for this role will be eligible for sponsorship to work in the UK
- Generous Leave: 28 days of annual leave, plus three additional days over Christmas and bank holidays.
- Pension Scheme: Defined contribution pension with employer contributions of up to 16%.
- Health & Well-being:
- 24/7 GP consultation services.
- Occupational health services and mental health support programs.
- Eye care vouchers and discounted healthcare plans.
- Work-Life Balance:
- Back-up care for dependents.
- Childcare support allowance.
- Annual leave purchase options.
- Crick Networks offering diverse groups’ support, community and inclusive social events.
- Perks:
- Discounted gym memberships, bike-to-work scheme, and shopping discounts.
- Subsidised on-site restaurant and social spaces for team interaction.
Please note you must meet the essential criteria listed within the Role Profile, to have your application reviewed.
We reserve the right to withdraw this advert at any given time due to the number of applications received.
The Francis Crick Institute is an independent charity, established to be a UK flagship for discovery research in biomedicine.



The client requests no contact from agencies or media sales.
About
Scrubditch Care Farm is a rural working farm, founded in 2010 and exists to provide therapeutic farm based activities for vulnerable people and adults with learning disabilities, through hands on work including animal care, gardening, cooking and woodworking. We are open Monday to Friday and deliver structured sessions for our students, plus community events and Outreach visits with other organisations.
Our work improves people’s confidence, health and social connection through hands-on farming and nature-based activities. We follow the Care Farming Code of Practice.
The role
We are looking for a hands-on, committed leader to manage the day-to-day delivery on the farm and keep improving what we offer.
You will lead staff and volunteers, manage all aspects of safeguarding, and work closely with the CEO and fundraiser to plan delivery, build partnerships and evidence impact.
We actively encourage applications from people with lived experience or a strong understanding of disability.
Responsibilities include
-
Manage all aspects of the day-to-day delivery of the Care Farm’s activities.
-
Manage staff and volunteers.
-
Plan, communicate and support a programme of farm and nature-based activities.
-
Act as safeguarding lead.
-
Build strong relationships with partner charities and referrers to reach and benefit vulnerable people as well as building our student numbers.
-
Lead on evaluation and outcomes monitoring.
-
Coordinate group visits and relationships with outside agencies.
-
Provide regular updates to the CEO and quarterly reports to Trustees.
Skills and experience
Essential
-
Experience leading and line managing teams.
-
Strong organisation and communication skills.
-
The ability to plan and deliver to deadlines.
-
Full clean UK driving licence and confidence travelling to and from a rural site.
Desirable
-
Experience of care farming or delivering farm or nature-based activities.
-
Budget oversight and basic financial tracking experience.
Scrubditch Care Farm is committed to safer recruitment. Any offer will be subject to references and appropriate checks (including an enhanced DBS).
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Hours: 37.5 per week (Monday to Friday)
Salary: £32,765 per annum (South East Weighting inclusive – pay award pending)
Contract: Full-time, permanent
Location: Rock UK Carroty Wood, Tonbridge
We are looking for a motivated and experienced Business & Operations Manager to oversee the efficient and effective running of Carroty Wood’s administrative and business support functions. This is a key leadership role, ensuring excellence across bookings administration, commercial operations, and customer experience, while supporting the Centre Director and Leadership Team to deliver the Centre’s strategic and missional goals.
Motivated by your Christian faith, you will be able to clearly and respectfully communicate Rock UK’s Christian ethos, mission and values to staff and guests of all faiths and none.
You will need to have:
-
Excellent organisational and administrative skills
-
Experience of leading and motivating a team
-
Strong interpersonal and communication skills
-
Good working knowledge of Microsoft Office and familiarity with accounting processes
-
The ability to work both independently and collaboratively
This role is subject to an Occupational Requirement (OR) that the successful applicant is a Christian who is committed to the values, beliefs and behaviours set out in our Statement of Christian Beliefs and Ethos.
Applications will be reviewed upon receipt.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Established in 1997, Jigsaw4u provide a range of services for children, young people and families experiencing complex social and emotional difficulties in SW London.
Jigsaw4u is a rewarding place to work with a supportive team environment. Working for us offers the chance to make a real difference to the lives of children, young people and families.
We are seeking a proactive HR Operations Manager to join our Management Team. This key role oversees HR and operational management, ensuring that our people, systems and processes support high-quality, impactful services.
Jigsaw4u’s HR Operations Manager will oversee the day-to-day HR and operational management functions, supporting staff wellbeing, organisational development, compliance and high-quality service delivery. This role is ideal for someone who thrives in a values-driven environment and is passionate about helping a charity maximise its positive impact on local communities.
Please refer to the Job Description and Person Specification attached for full details.
Applications will be reviewed on a rolling basis, and interviews may take place before the closing date. We therefore encourage early applications, as the vacancy may close prior to the advertised deadline
Helping children, young people and families in South West London put the pieces back together following social and emotional difficulties.
The client requests no contact from agencies or media sales.
Sponsorship Operations Manager
We are looking for a Sponsorship Operations Manager to play a key role in helping to deliver a digital first experience for child sponsors and act as a critical business owner during the CRM transformation.
This is an exciting time to join the team, with several strategic initiatives underway.
With 75 years of experience, the focus is on helping the most vulnerable children overcome poverty and experience fullness of life. The organisation helps children of all backgrounds, even in the most dangerous places, inspired by Christian faith.
Come join the 33,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!
Position: Sponsorship Operations Manager
Location: Milton Keynes – Hybrid (2 days per week in the office)
Hours: Full Time 36.5 Hours
Contract: Permanent
Salary: Circa £36,576
Closing Date for applications: 20th Feb 2026
Interview Dates: W/C 23rd Feb 2026
About the Role
As the Sponsorship Operations Manager, you will play a pivotal role in ensuring the smooth and effective running of the sector leading Child Sponsorship product driving high levels of supporter satisfaction and long term loyalty. You’ll be responsible for ensuring the delivery of key child content pieces, working closely with the marketing team to deliver them to supporters across multi-channels.
A confident and collaborative communicator, you will build strong relationships with colleagues across the charity, in the communities where it operates, and in the wider charity partnership. These will help you represent key stakeholders in meetings and influence thinking and process improvements.
Your strong analytical skills will allow you to interpret data, identify trends, and highlight areas for improvement. You will use these insights to propose forward thinking solutions, support colleagues across the organisation, and help maintain a supporter experience that consistently meets sponsorship standards. Confident in your decision making, you’ll know when you can approve exceptions to the norm, and when you will need to involve other teams.
This is an exciting time to join the team, with several strategic initiatives underway. You will play a key role in helping to deliver a digital first experience for our child sponsors and act as a critical business owner during the CRM transformation. Your expertise will ensure that sponsorship operations are well represented, efficient, and future ready.
About You
Candidate Requirements
· Experience mapping processes and recommending operational improvements
· Confidence implementing changes while considering stakeholder impact
· Ensuring accuracy, timeliness, and safeguarding standards in all child content
· Ability to analyse large data sets
· Competent using dashboards, CRM reports, and Excel/Sheets
· Clear written and verbal communication
· Managing multiple projects simultaneously
· Supporting strategic projects, especially digital transformation initiatives
Christian identity underpins everything the charity does, so as an active Christian, this role offers you the opportunity to integrate your Christian faith and be sensitive to its various expressions across cultures and denominations.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3.
In addition to the salary offered, we offer:
· A flexible and supportive working culture
· Pension scheme (with employer contributions)
· Generous holiday allowance
· Free parking (Milton Keynes office)
· Opportunities for faith-based gatherings, prayer, and devotionals
· A welcoming, purpose-driven team who are passionate about making a difference
About the Organisation
Join an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy the organisation has helped bring lasting change to millions of children, over more than 60 years. As a Christian charity, everything is motivated by faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
We value diversity and aspire to reflect this in the workforce. We particularly welcome applications from under-represented sections of the community. The organisation also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
You may also have experience in areas such Sponsorship, Supporter Experience, Production Operation Manager, Fundraising Operations Manager, Digital Experience, Customer Service, Project Manager, Digital Experience Manager, Digital Experience Operations Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Why Access Social Care Exists
Every day millions of older and disabled people are denied the social care they need. Most local authorities can’t meet the growing demand for care, and none are confident they can meet their legal duties in the future. This affects all of us - we will all need care at some point in our lives.
We all have a right to hold public bodies to account, but most of us cannot afford lawyers so rely on legal aid. The 92% drop in legal aid cases since 2010 means that we have nowhere to turn. Without access to justice, our rights do not exist.
What we do
Access Social Care (‘ASC’) provides legal advice and information for people with social care needs, helping achieve a better quality of life. We work with communities to increase knowledge of the law and our rights. We highlight the gap left by cuts to Legal Aid and provide advice for those who can’t afford it.
Our network of lawyers and caseworkers provide access to justice when things go wrong. We collaborate with social services whilst ensuring legal obligations are met. We are working towards a future where social care is adequately funded, and we all get the support we need.
We provide rights awareness training to front line managers, and legal advice and casework support to families and individuals. As well as providing access to justice, our aim is to drive system level change through evidence-led influencing and strategic casework.
This is an exciting time to join ASC. We have a new strategy. We are dedicated to the people who need our help, and we care deeply about our team. We think that work should be an exciting and satisfying place to be.
About the role
The Finance & IT Operations manager ensures effective financial management and control throughout ASC overseeing financial administration, reporting and compliance.
The role provides guidance and support on financial matters to the Chief Operating Officer (COO) in areas such as cash flow, audit and tax whilst ensuring that budget holders across ASC are well supported with tools and skills. The role also helps develop and implement the charity’s IT strategy, including managing the external IT provider and service level agreement.
Responsibilities
1. Financial Management and Reporting
- Provide the Chief Operating Officer (COO) with accurate, regular and comprehensive financial information reports to guide effective and sound financial decision making.
- Monitor financial activity against approved annual budget, reporting any anomalies or unusual activity to the COO.
- Develop, implement and operate monitoring systems for financial forecasting and re-forecasting to support sound decision making.
- Support the COO in the co-ordination of the annual budgeting and planning process ensuring that information is collected, compiled and reported in a consistent and robust manner.
- Co-ordinate and produce year end Charity SORP financial statements, including the Trustee Annual Report, providing external auditors with the necessary documentation and support to audit the financial statements.
- Ensure compliance with all financial regulations, liaising with the charity’s external auditors in preparing the SORP financial statements.
- Partner with budget holders, providing monthly expenditure against budget reports and supporting their understanding and decision making.
- Preparing financial statements for funder reporting and supporting the COO in designing budgets and financial models for new fundraising bids and other commercial offerings.
- Produce VAT and corporation tax returns and manage ASC’s relationship with HMRC.
- Oversee the payroll process, ensuring accuracy, compliance and timely submission to the outsourced provider.
- Oversee accounts payable and receivable.
- Establish a detailed cashflow planning process and manage the flow of capital between ASC’s and its chosen banks, recommending any changes as appropriate.
- Manage all banking relationships.
2. Policy and Procedures
- Collaborate with the COO to establish effective processes and controls to ensure efficient and effective financial management is delivered and maintained.
- Lead the development, implementation and monitoring of effective procurement policies, procedures and systems ensuring best value is achieved across all activities.
3. IT, Contracts & Data Protection
- Support the COO to review current accounting and finance systems recommending and implementing upgrades and improvements where agreed.
- Support the COO in drafting and implementing ASC’s IT strategy.
- Tender and manage SLA and relationship with external IT provider.
- Review outsourced arrangements and systems and work with the COO on tendering for fit for purpose systems to match organisational strategy and direction.
- Lead on the annual insurance renewal process, ensuring appropriate cover is in place and general administration of the charity’s insurance policies is enacted.
- Manage and review business interruption and disaster recovery plans, using regular simulation testing to ensure robustness.
- Keep existing portfolio of client and supplier template contracts under review, recommending risk-based strengthening.
- Oversee ASC’s data protection infrastructure, co-ordinating departmental Data Protection Champions to ensure that policy & practice is robust
- Work with COO in response to reactive data protection issues and incidents
4. People Management
- Provide line management to the Finance Assistant, using ASC’s management processes to ensure they are supported, motivated and able to work effectively.
- Plan and oversee the Finance Assistant’s workload, ensuring tasks are allocated appropriately and completed to required standards.
- Contribute to creating a collaborative team culture aligned with ASC’s values.
5. Other Responsibilities
- Contribute to the design and implementation of team development work within the Finance & IT Operations Team in collaboration with the Chief Operating Officer and the Business Support Manager.
This list of tasks is not exhaustive and will be reviewed from time to time in discussion with the post holder.
Person Specification
All staff at ASC are expected to share and demonstrate our values:
Trustworthy
Recognised for excellence, we will be the best we can be in everything we do. We will be truthful, independent and outcomes focussed.
Fair
We believe in treating people with kindness and compassion in a way that is right, reasonable and just.
Fearless
We will do what is right, not what is easy. We will bravely challenge injustice.
Inclusive
Our beneficiaries’ voices will influence our thinking and decision making at all levels of our organisation. Collaborative in our thinking, we will work with others to achieve our goals.
Positive
We will be constructive and progressive in our challenge. We will optimistically and dynamically drive for change.
In addition to our values, you will also need to be able to demonstrate or tell us about the following areas at your interview:
Personal attributes you will have
Essential:
- Purpose driven with a commitment to our mission and values
- Commitment to working within the principles of equity, diversity and inclusion
- Self-aware, solutions focused and able to generate goodwill with collaborators and colleagues.
- Demonstrates integrity and an ability to hold and respect confidential and sensitive information.
- Dependable, resilient with the ability to remain composed and effective under pressure.
- Self-motivated, resourceful, and proactive in taking initiative.
Experience you will have
Minimum
- Experience of preparing management accounts, monitoring budgets and producing financial reports for senior leaders.
- Experience of contract and SLA management, including reviewing and monitoring provider performance.
Essential
- Demonstrable experience of financial management within a multi-stakeholder environment, including familiarity with charity accounting and SORP principles.
- Line management experience supporting the performance and development of team members.
- Experience of overseeing IT services or outsourced IT support arrangements.
Desirable
- Experience of managing or coordinating insurance, risk, business continuity and/or disaster recovery processes.
Skills you will have
Essential
- Strong numerical and analytical skills to effectively analyse financial reports
- Strong relationship-building and stakeholder management skills, able to engage effectively with diverse groups and senior professionals.
- Able to manage multiple tasks, prioritise effectively and meet competing internal and external deadlines.
- Able to produce accurate and reliable work.
- Strong written and verbal communications skills, able to convey complex information clearly and accessibly to both financial and non-financial audiences.
- Strong IT skills including demonstrable proficiency in MS Office, Word, Excel, PowerPoint and Sage 50 Accounts.
Knowledge you will have gained
Minimum:
- Working towards qualification in ACA, ACCA, CIMA or experience to this level.
Essential:
- Practical knowledge and understanding of management accounting principles and techniques.
- In-depth knowledge of budgeting and financial forecasting and preparation of financial reports for senior management and compliance purposes.
Desirable:
- An understanding of Data Protection law and practice
How to apply
We hope that having read this far, you will want to apply!
Please ensure that your CV and supporting statement do not include your name – use initials only. This will ensure that we avoid unconscious bias in our shortlisting process. To apply, please provide the following documents:
- An up-to-date CV
- A completed Equality and Diversity Recruitment Monitoring Form – Fill out form (A link to this form can be found in the job pack)
- A supporting statement of no more than two pages, addressing:
- The essential requirements of the person specification
If you want support applying, contact us.
Please ensure you have the right to work in the UK before expressing your interest in this role. We are sorry that we cannot consider applications from candidates who do not have the right to work in the UK.
We only reach out to candidates who have been shortlisted. If you do not receive communication from us within two weeks following the application deadline, please consider that we will not be moving forward with your application.
Timeline for recruitment process
If we receive a high number of applications for this role, we may close the role early. Therefore, we encourage you to apply as soon as you are able.
Closing date: 23:59 on Monday 9th February.
Interviews will take place on Monday 2nd March & Tuesday 3rd March.
Please ensure you keep these dates free.
At Access Social care, we aren’t interested in tokenism. We know that if we are to make the biggest difference for the people that need us the most, we need to get Equality, Diversity and Inclusion and anti-racism right. Part of this is recruiting greater diversity in all our teams.
With this in mind, we particularly welcome applications from candidates with experience of the communities we serve, including people with direct experience of the social care system, and from marginalised groups, particularly Black, Asian and minority ethnic groups, older and disabled people, and trans and non-binary people.
Guaranteed Interview Scheme
For every role we advertise, we outline a set of minimum skills or experience that are key to doing the job well. If you have a disability (this includes long term health conditions or mental health conditions) and you meet these minimum criteria, you can request to be considered under our Guaranteed Interview Scheme.
If you would like to apply through this scheme, please clearly show in your supporting statement how you meet the minimum requirements for the role and indicate in your application email that you wish to be considered under the scheme. If you are applying via Charity Jobs, please ensure that you indicate at the beginning of your supporting statement that you wish to be considered under the scheme.
Being offered an interview through this route does not mean you are guaranteed the job. The selection decision will still be based on who performs best at interview.
If you are invited to interview, we will ask if you need any reasonable adjustments to support you during the process.
Please note: If we receive a high number of applications from candidates who meet the essential criteria and request to be considered under the scheme, we may need to prioritise those whose applications most closely match the role requirements.
The client requests no contact from agencies or media sales.
Southall Community Alliance (SCA) is a charity that has been working in Southall for
over 30 years. We seek an enthusiastic and experienced Operations & Capacity
Building Manager to oversee the project work of our charity over the next two years.
We are looking for a candidate with excellent interpersonal skills, community
engagement and fundraising experience and the confidence to manage and deliver
projects that will extend our work and enhance local networks.
You will report to the SCA Director and be part of the growing SCA staff team.
Title: Operations & Capacity Building Manager
Salary: £36,000 per annum
Duration: Full time, two year fixed term contract, with the possibility of an
extension subject to review.
Location : Southall Town Hall, 1 High Street, Southall, UB1 3HA
Annual leave : 25 days
Job Description
1) Managing delivery of SCA’s funded projects and project related staff
2) Community outreach and engagement with a diverse range of residents and
stakeholders
3) Work with adults and young people to arrange training on community
campaigning, capacity building and equality issues
4) Promoting work on social media or website to share good practice and case
studies
5) Arranging arts and creative activities to engage young people
6) Prepare publicity to promote awareness of activities arranged in partnership
with statutory and community based partners
7) Preparing agendas, minutes and other relevant materials relating to SCA
projects
8) Supporting the recruitment and supervision of volunteers
9) Provide support for preparing monitoring, performance and evaluation reports
relating to project activities
2
10) Identify and apply for funding opportunities to sustain SCA projects and core
work
11) To ensure inclusion and diversity in all aspects of SCA’s operation and work
12) To report to the SCA Board of trustees and advisory boards, as required
13) To undertake other such duties as may be assigned by the SCA Director from
time to time
To bring together voluntary and community groups, businesses and local residents in Southall to address the social, cultural, religious & local needs.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for an experienced and motivated Operations Manager to play a vital role at the heart of our organisation. This is a hands-on post that combines oversight with day-to-day delivery across all core operational functions - including HR, governance, IT and data, finance administration, and internal systems.. Reporting to the Chief Executive and working closely with the senior leadership team, you’ll ensure the smooth delivery of the systems and processes that enable our frontline work and support our future growth. The role involves both direct delivery and coordination - particularly through co-ordinating relationships with key external service providers in IT and HR. You’ll help ensure these partnerships are effective, responsive, and aligned with the organisation’s needs. This is an exciting opportunity for someone who thrives on problem-solving, values good systems, and wants to help build a resilient and well-run organisation from the inside out.
We are taking rolling applications so please apply as soon as possible. To apply, please complete our application form. The completed form is the only information we will use in consideration of your application, so please ensure that you complete it fully, with particular attention to your personal statement detailing how you meet the required specifications for the role.
The client requests no contact from agencies or media sales.
Job Title: Events Operational Manager
Location: Dudley
Salary: £37,000 per annum
Contract: Full-time, Permanent
Working Hours: 40 hours per week, (Regular evening work and occasional weekend work required)
Black Country Living Museum is seeking a dynamic and collaborative individual to take on the role of Events Operational Manager. The successful applicant will work with stakeholders across the Museum and externally to lead the delivery of our outstanding events programme. From our distinctive, immersive large-scale Public Programmes to our unique Hire & Hospitality
offer, you’ll play an integral part in bringing ideas to life!
You’ll also oversee the Museum’s use as a major filming location, supporting TV and film productions and ensuring smooth, professional delivery at every stage.
A passion for managing high-quality visitor and client experiences is essential for this role.
What will you be doing?
• Managing the operational delivery of the Museum’s Public Events Programme, ensuring events meet the creative brief.
• Managing the operational delivery of the Museum’s Hire & Hospitality offer, ensuring clients consistently receive exceptional service.
• Effectively collaborating with teams across the Museum, building rapport to ensure the delivery of outstanding events.
• Overseeing operational logistics when the Museum is used as a filming location, including major TV and film projects such as Peaky Blinders, Stan & Ollie and Three Little Birds.
• Preparing and managing event delivery budgets, operating responsibly within agreed budget parameters.
• Designing and maintaining safe working practices across all aspects of operational delivery.
• Evaluating event performance by reviewing feedback from multiple sources.
• Leading and developing the events delivery team.
What are we looking for?
• A detail-oriented individual with a proven track record of successfully delivering high-quality public events, comparable in scale to those the Museum is renowned for.
• An ability to understand and interrogate an event brief and demonstrable experience of the skills required to meet it successfully.
• A confident collaborator who can influence others to achieve positive outcomes.
• Ability to represent the Museum professionally when working with external partners, contractors, visitors and clients.
• Enthusiasm for delivering exceptional visitor experiences and someone who enjoys being hands-on at events.
• A flexible approach to work, as evening and occasional weekend work is required.
• Line management experience is desirable, but not essential.
Who are we?
We are an award-winning 31-acre open-air museum. Throughout our 47-year history, our aim has always been clear: Inspiring your discovery of the Black Country. We ensure that the revolutionary story of the Black Country’s industrial landscape – the first ever of its kind in the UK – is celebrated by generations.
What can you expect?
• Unique Working environment: The Museum hosts seasonal, themed, and high-profile events, as well as being regularly used for TV and Film locations
• Opportunity to learn new skills
• Competitive rewards & benefits
• Supportive & inclusive work culture
• Positive attitude to work-life balance
What are you waiting for? Begin your Black Country Journey now and apply using your most up-to-date CV.
BCLM is an equal opportunities employer committed to fostering an inclusive and diverse environment that celebrates the richness of the human experience. We are dedicated to eliminating bias and discrimination at every stage and encourage applicants to get in touch should they require reasonable adjustments during the interview process. We welcome applications from underrepresented groups and believe in providing equal opportunities for all qualified candidates.
Our commitment to safeguarding includes implementing robust safer recruitment procedures to assess the suitability of individuals applying for roles that involve work with children and adults who may be at risk of harm.
Closing date: 16th February 2026
Interviews are expected to take place within 7 days of the closing date, adjustments will be made should successful candidates be unable to attend.
As we say in the Black Country, tara-a-bit!
You may have experience of the following: Events Operations Manager, Events Manager, Event Delivery Manager, Event Production Manager, Visitor Experience Manager, Public Events Manager, Hospitality & Events Manager, Venue Operations Manager, Filming & Events Coordinator.
REF-226 361








