Would you like to be part of a values led organisation, managing the services and volunteers that provide over 12,000 hours of one to one emotional support a year to people affected by mental illness?

Apply for SANE's new operations manager role, where you would provide high quality management and support to the service delivery team, ensuring all of our services including the SANEline, Textcare and Support Forum are provided in accordance with our model, values and principles. 

The Operation Manager will lead, direct and manage service and business operations across the organisation. The post holder will work with external partners and linked providers and be responsible for all aspects of service operations ensuring delivery of services in line with contract and funder requirements achieving high quality and positive outcomes for service users.

This is a senior role within the charity. The post holder will have wide ranging responsibilities for the performance and development of internal services and operations. The post offers significant opportunities for innovation, development and growth of existing services, working closely with counterpart roles in other organisations, and contributing to joint development and working groups locally and regionally. The post holder will also work with the Director of Operations (DOS), as part of a Management Team, to implement the strategic plans and overall management of services, ensuring the successful strategic development of the organisation, including business planning, internal policies, procedures and quality standards, cross-departmental working and external relations. The Operations Manager will be required to represent the organisation at a senior level both internally and externally.

The post holder will require business and financial acumen to ensure that current and future operations continue on a sustainable and viable basis and can evidence positive outcomes and value in the market we are operating in.

For more Infomation on the Job Description, please do click on Additional Documents on the left handside.

Operations Manager
Aldgate, London

About Us

Established in 2008, the Healthcare Quality Improvement Partnership (HQIP) improves health outcomes by enabling those who commission, deliver and receive healthcare to measure and improve healthcare services.

We are a small, dynamic organisation with a broad remit. We commission and manage the National Clinical Audit and Patient Outcome Programme on behalf of NHS England with whom we work closely. We also host the National Joint Registry, which is managed as a separate entity.

The National Joint Registry (NJR) collects data about joint replacement surgery to provide an early warning of issues relating to patient safety, improve the quality of outcomes and ensure cost effectiveness of joint replacement surgery.

We are now looking for an Operations Manager to join the NJR team and oversee the day-to-day management of their operations and contracts. 

The Benefits

- Salary of circa £43,000 per annum
- Take on an important role where you can make a real difference
- Join an organisation that promotes equality and diversity
- Build on your existing skills in a project-based role

If you have a background in university, NHS or charity sector management, this is a brilliant opportunity to help drive improvement in patient outcomes with a well-established organisation. 

Within an engaging and fast-paced environment, you will have the chance to support the success of a range of projects and make a difference as part of NJR’s management team. 

The Role

As the Operations Manager, you will oversee the day-to-day activities of NJR’s contracts and projects. 

In this key role, you will: 

- Develop and maintain detailed project plans and risk registers 
- Manage contract review cycles, including monitoring reports and arranging meetings 
- Support the review of new change requests, business cases and contract variations 
- Monitor expenditure against agreed budgets and maintain detailed financial records
- Organise and attend committee meetings, taking responsibility for agendas, minutes and action lists  

About You

To join us as an Operations Manager, you will need: 

- At least five years’ experience in university, NHS or charity sector management 
- Experience of successfully managing members of staff 
- Previous experience of developing and implementing standard operating procedures
- Excellent IT skills 
- A degree or equivalent in a relevant subject  

Other organisations may call this role Contracts Manager, Operations & Contracts Manager, Project Manager, Healthcare Contracts Manager, Healthcare Operations Manager, NHS Contracts Manager or Charity Operations Manager. 

The closing date for applications is the 27th September 2019. Interviews are scheduled to be held on the 15th October 2019.

Webrecruit, HQIP and NJR are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re seeking your next challenge as an Operations Manager, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency. 

The most ambitious organisations won’t make much progress without an organised and well-led operations team to help support our clients and tutors. We are therefore looking for an Operations Team Leader with a passion for running and developing teams to help ensure we are kept on track, and set the foundations for sustained growth. The role comes with plenty of responsibility, along with the opportunity to progress.

The Role - Operations Team Leader

Salary: £35,000 - £42,000 (depending on experience) 

Reporting to: Partnerships Director

Location: Impact Hub Kings Cross

The Organisation 

Equal Education is a social enterprise with the aim of improving educational outcomes for the most underachieving students in our society - those who are in our care system and those with SEND (Special Educational Needs and Disabilities). We believe by working with the most underachieving we can lift society as a whole. 

Route to Application 

1. Read attached Job pack with the job description.

2. Email your up to date CV with a concise covering letter highlighting 3 aspects of your application you wish to draw the hiring manager’s attention to; to showcase your suitability to the role.

3. Applications without covering letters will be instantly discarded and we will happily take questions about the role.

Are you an accomplished, confident, approachable and empathetic manager? Do you want a job where you make a difference every day? Can you listen as well as talk, be organised as well as flexible?  If this is you then you should take the next step and apply to join the family of the Fishermen’s Mission.

We are looking for an Operations Manager to deliver frontline emergency response, practical welfare and pastoral support operations around the coast of the UK and Eire.  This job is about fishermen and their families and the Fishermen’s Mission staff that support them in times of need.  You will be able to drive consistency and professionalism in service delivery, and lead the application of the charity’s values. You will need to offer guidance and answers to complex issues, ensuring staff offer practical solutions and make a real difference.  As a key player in the Head Office team, you will also be able to lead the development of operations at the Executive level. This is one of the most rewarding jobs you could ever hope to have. 

The Fishermen’s Mission is a Christian charity that has been around since 1881.  We help active and retired fishermen and their families.  You could be part of our vital work.   Relevant experience is important, but we’re not caught up in qualifications; we are looking for the right person.  Someone who can organise and inspire a dispersed and diverse team to perform willingly and consistently. Sound like you? Get in touch.

Appointment will be subject to satisfactory references and an enhanced DBS check. We follow Safer Recruitment guidelines so all applicants will be required to complete our application form (found on our website or with this advert) for their application to be considered.

It is anticipated that the appointed person would visit Head Office on a regular basis but not be based there. The role will require a great deal of travel throughout the UK so we would expect the Operations Manager to be on the road for a significant amount of time.

Interviews will take place at our Head Office in Whiteley, Hampshire on 14 October 2019

Registered Charity in England and Wales No.232822 & Scotland No.SC039088

IT Operations Manager

Permanent, part time position (3 days per week)
Based in Reading
 

Full time equivalent salary in the range £39,072 - £47,755 pa
Pro rata salary in the range £23,443 - £28,653 pa

Would you like to make a difference and work for an organisation committed to strengthening families?
 

PACT (Parents and Children Together) helps hundreds of families every year through outstanding adoption and award-winning therapeutic support and inspirational community projects across London and the south of England.  We are one of the UK’s leading independent adoption agencies. Our mission is to provide adoption and community services to vulnerable children, women and families.

We are looking for an experienced IT professional to manage and further develop our IT and telephony infrastructure and resources across multiple sites. Your role is key in ensuring that our IT and communications services are maintained to a high technical standard so that our people are able to perform their jobs effectively.

You will manage both in-house and outsourced contracts for IT support services, oversee IT development projects and as part of our organisational digital strategy, support the Chief Operating Officer in setting the IT strategy for the charity.

This is an exciting opportunity for someone who thrives in a busy and varied role where no day is the same.  You will need to be confident advising senior colleagues on future development projects, working with a range of stakeholders to ensure that we make the best use of our IT services as well as carrying out day to day hands on tasks. 

Interested?  If you feel excited about this role and would like to join an organisation that offers a supportive working culture, please apply by completing an application form from our website.

We look forward to hearing from you!

Closing date: Friday 27th September 2019

Interview date: w/c 7th October 2019

PACT is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults therefore please note our recruitment procedure includes DBS checks and overseas checks (where applicable). Please note prospective employees will need to evidence they have the relevant permission to work in the UK.

No agencies please.  Previous applicants need not apply

Are you looking for a rewarding role with a growing campaigning organisation?

We are seeking an experienced Operations Manager to join our team. This is a permanent post for four days a week. The main responsibilities include:

• Financial management

• Running the office

• Leading on all HR duties

• Administrative and secretarial duties
   

This is a great opportunity if you have strong organising and financial skills, excellent time management and an interest in a better approach to global security. You must also be committed to working in a small organisation with a flat structure.

The Campaign Against Arms Trade (CAAT) works to end the international arms trade and promote peace, justice and democratic values. The arms industry is a deadly, corrupt business that has a devastating impact on human rights and global security, and damages economic development.

The deadline for receiving application forms is 11pm Thursday 26th September.

If you would like to make a positive impact working alongside colleagues committed to ending the arms trade, we would love to hear from you.

The Operations Manager is a new role, overseeing the service delivery projects run by the hospital charity, as well as assisting the Charity Chief Executive in the governance and financial reporting of the Charity including reporting to stakeholders and driving the strategic direction of the Charity.

They will oversee the governance of the hospital charity with staff working across all the hospital sites.

The Operations Manager will be responsible for the Charity’s homes from home, including Fisher House, our property for military patients and their families, the Activities Coordinators scheme and other projects delivering non-clinical support to patients and their families.

They will assist in the delivery of the Charity’s grant making programme, in particular around reporting outcomes and measurables.

Harris Hill is delighted to be assisting to recruit a new Operations Manager based in London, for a refugee charity.

Location: East London
Salary: c. £36,000 - £38,000
Contract: Full Term, fixed term of 6 months with potential to go permanent

We are looking for an operations lead with a strong background in HR & Facilities to lead our activities and help develop the brand of a newly independent charity. The post holder will be responsible for implementing and strengthening the organisation's early systems, processes and infrastructure to guide and support the growth of the organisation.

These processes include financial and human resource management together with compliance requirements in multiple European jurisdictions. The post holder will play a key role in the organisation s day to day management, providing comprehensive operations support to charity's effective operations, finance systems and controls and continuing growth.

Key responsibilities will include:
-Oversee the Volunteer Coordinators development of a new but robust and growing volunteer programme.
-Support managers with the introduction of standardised appraisal processes.
-Manage the relocation of the charity - assessing potential locations and making provision for facilities management requirements.
-Oversee the Risk Register reviewing with CEO and SAFO.
-Review the production of monthly management accounts and relevant financial reports with
Finance Manager.
-Oversight of contracts and financial reporting for funding organisations and contracts with suppliers/partners working collaboratively with Fundraising team.
-Support the SAFO with day to day line management of the Finance Manager overseeing the accounting function including payroll) , cash-flow management, invoicing and debt management, payroll (working with the payroll bureau), pension provider and tax payment and internal controls, gift aid submissions and monthly production of management accounts, supporting the Leadership team's decision making.

In order to apply for this position, you should have the following skills and experience:
-Experience of human resource management
-Experience in Facilities Management
-Confident in financial a management to adequately line manage the Finance Manager.
-High personal and professional standards; the ability to work proactively towards challenging personal and organisational goals; the ability to take responsibility for resolving problems
-Ability to take a flexible approach to work situations; willing and able to adapt to changing demands; receptive to new ideas
-Working knowledge of cloud-based accounting systems, MS Word and Excel and database
Management
-Experience of working collaboratively and establishing positive working relationships with internal and external stakeholders
-Honest, encourages openness and transparency; demonstrates highest levels of integrity.
-Good inter-personal skills and flexibility to work as part of a small team

If you would like to receive a full job specification for this role or have a confidential conversation, please send your CV to [email protected]

Closing date for applications: ASAP - with applications reviewed as and when

If you have these skills then please send me your up to date CV. Please note that only suitable candidates will be contacted with further information.

Sense are currently recruiting for a dynamic and solution focused Operations Manager to work across the South West of England. This is a permanent role working 37.5 hours per week. As the Operational Manager, you will lead a diverse range of accommodation and community services. This role requires flexibility and willingness to travel within the UK and may include overnight stays.

Title: Operations Manager
Reference number: 43574
Hours: 37.5 Per Week
Location: South West of England
Contract type: Permanent
Salary: £38,358 per annum

You will work in conjunction with other Operations Managers to ensure excellent support for all the services across the South West including Registered Residential Care Homes, Supported Living services, Communicator guides, Intervenor and Community Support. Sense are very proud in that a high proportion of our services are rated as Outstanding with the Care Quality Commission.

You will be responsible for:

• Providing line management to service managers, leading a culture of creativity and innovation, to deliver outstanding services.
• Contributing to, and delivering, organisational strategy including growing services.
• Understanding of the external influences on the delivery of Sense services
• Ensuring with support, that the locality meets financial targets and complies with Sense standards and quality indicators.
• You will guarantee that CQC requirements and inspection report recommendations are met and exceeded.

About you

• Our ideal candidate will have a strong background in the Health and Social Care Sector.
• You will be an excellent communicator who is able to provide leadership and direction to staff at all levels of the organisation. 
• You will have the ability to plan, prioritise and deliver to tight timescales, responding flexibly and positively to change.
• You must be able to analyse complex information, be solution focussed -creative with a can do attitude.
• Able to work alone and as part of a team.
• The services in the South West are diverse and cover a wide geographic area, the successful applicant will be flexible, and able to travel.
• An excellent role model, with good leadership qualities and able to listen to the people we support - we work in a co-production model and so the views of families and significant others are very important to us.
• We’re looking for someone who can commit to Sense’s values and advocate for the individuals we support. It would be an advantage if you had experience of working with people with multisensory impairment and other complex needs.

About us 
For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Sense has a proven record of offering high quality, pioneering services.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

Closing date: Monday 23 September 2019
Interview date: Monday 7 October 2019

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button. You will be directed to our website where you can download the information pack and complete the application process.

We would recommend that you read the candidate guidelines, job description and service one page profile (available on our website) before applying. If you are a disabled candidate and require a hard copy pack or a different format for example large print, Braille or audio, further details can be found on our website.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.

No agencies please. 

The Ben Kinsella Trust is one of the leading anti-knife crime charities in the UK. We exist to campaign against knife crime and to educate young people about its dangers and help them make positive choices to stay safe.

We are embarking on a major five-year strategy to grow the charity’s reach and influence. The Operations Manager  is a new role and will support the Chief Executive Officer, playing a vital role in shaping and implementing our strategic plan as well as delivering the wide range of operational functions to maintain our message to ensure our mission is fulfilled.

This is an exciting, hands-on role where you will direct and manage service and business operations across the business and have a remit to develop the Trust’s highly regarded exhibition and workshop programmes and assist in the expansion of our operations to new locations within the UK.

The post offers significant opportunities for innovation, development and growth both personal and organisational and will enable you to play a key part in our mission.

Your main responsibilities and activities will be;

• Development and oversight of staff appraisal and supervision systems, in line with required competencies

• Responsible for the effective delivery of all the Trust’s services and projects

• Production and implementation of operational work plans and budgets

• Further development of the Trust’s monitoring and evaluation processes

• Monitoring performance against targets and deliverables for all contracts/services

• Developing new income streams, which will include meeting funders, producing budgets, writing bids and identifying funding opportunities

• Responsible for ensuring all funding monitoring reports are accurate and submitted in a timely manner to funders and donors

• Develop and manage the Trust’s internal policies, procedures and quality standards

• Create and manage a ‘beneficiary involvement’ programme to engage young people in the Trust’s operations and strategic planning

• Assisting the CEO with media and PR duties, for example giving interviews or representing the Ben Kinsella Trust at external events

• Production and presentation of reports and updates to CEO, to support internal strategic and risk review processes (including to Trustees)

Person Specification

Experience

• Experience of managing grants, donors and other funding awards

• Experience of developing monitoring, evaluation, and performance monitoring systems which improve business services

• Evidence of successful collaborative working within the third and/ or public sector within similar role

Skills and knowledge

• Well organised with a high level of accuracy and attention to detail

• Knowledge of knife crime, youth violence and other key current issues affecting young people

• Good understanding of health and safety, GDPR and safeguarding processes

  Personal Qualities

• Demonstrable commitment and passion to improving young people’s life chances

Shared Services Connected Ltd are acting as an agency and are advertising this role. The successful individual will be employed by The Ben Kinsella Trust.

We believe that anyone affected by sexual abuse deserves the opportunity to heal and recover from their experiences.

We are looking for an experienced operations manager to join us in our mission to provide life-changing counselling services for survivors of sexual abuse.

The Green House offers a centre of excellence where survivors of all ages and backgrounds can access free, specialist counselling to help move forward with their lives. Each year The Green House works with over 300 adults, children and young people from across the city and surrounding counties. Based at our purpose-built therapy centre in St Paul’s, Bristol, we have been pioneering therapeutic provision in our sector for over 30 years.

This is an exciting opportunity to work in a senior leadership position at The Green House, ensuring the continuous improvement of our operations. The role will ensure that we have simple, clear systems and processes that deliver the organisation’s HR, appointment booking, supplier/ contract management, book-keeping and accounts management, facilities and administrative support.

As well as operations management, the successful candidate will often be the first person our clients and counsellors liaise with. The right candidate will be an empathetic operations manager, who cares deeply for our staff and service users, and who possesses a talent for translating strategic objectives into clear, measurable change-projects.

For full details of the role and how to apply please visit our website. The closing date for applications is 9am 7th October 2019.

Are you a hands on Operations Manager looking for a new challenge?

Are you passionate about supporting vulnerable adults and children?

Prospectus is delighted to be partnering with Respond, a unique organisation that provides specialist, therapeutic services to individuals with learning disabilities and autism, and their families, with the aim of reducing trauma and abuse, and the impact thereof.

Reporting to the Chief Executive, the overall purpose of this role is to provide operational leadership and management on core functions such as HR, IT, premises, database and data management, compliance and contracts. Working closely with the CEO, the post-holder will be responsible for all operations contracts with service suppliers, supporting with service leads on drafting and negotiating contracts, ensuring they meet accepted industry standards and legislation. You will lead on compliance, budget management and reviewing and updating operational policies. Overseeing the health and safety of the organisation, you will ensure all health and safety procedures are in place and being adhered to. You will also lead on reducing carbon footprint, leading on sustainability and recycling in within the organisation. In addition, you will be responsible for line managing staff with operations functions, including the Office Manager.

To be considered for this role, it is essential to have proven operations management experience with excellent knowledge of IT systems, project management and line management skills. The placed candidate will be able to demonstrate strong listening skills with the ability to forward plan and deliver against established plans. Ideally, you will have experience of implementing and managing a new database, have experience of managing office moves and knowledge of contract procurement and managing service providers.

A full job description will be provided to candidates shortlisted by Prospectus.

Please apply with a Word Document copy of your CV. Cover letters are not required at this stage.

Do you have a passion for business, the local community and the environment? If so we'd love to hear from you. The Fold is set on and runs an organic farm and care farm, it includes a café, farm shop, therapy centre, independent retail studios, venues, nature trail and more in its site in the beautiful Teme Valley, Worcestershire. It intends to develop its educational strand. 

This means we're looking for an energetic, resourceful and commercially-minded individual for this exciting leadership role within a small dedicated team. You'll have the opportunity to help develop an organisation with great potential and a vision 'to improve the health and wellbeing of individuals, the community and the planet'.

This is a full-time position. Salary negotiable, subject to results, starting at £20,000. Community accommodation in a beautiful 17th century farmhouse is available as part of the package if desired. Training and support available for the right candidate.

Main purpose of job

• To coordinate and support the effective smooth running and development of the Fold CIC in terms of leadership and management, planning, monitoring and evaluation, finances, staff, customers, site and environment in line with its Mission, Vision and Values.

Key Responsibilities

• To ensure the overall financial sustainability, resilience and development of the Fold in line with its Mission and Values, maximizing surpluses from trading activities to reinvest in the aims of the Fold.
• To coordinate the creation of suitable annual objectives, operational plans and budgets which align with and work towards the achievement of the strategic plan

• Ensure staff and volunteers are managed, motivated and inspired

• Monitor targets and budgets, performance of staff, objectives and achievements and report to the board of Directors explaining variances from plan and devising solutions to overcome shortfalls.

• Take responsibility for and ensure suitable Policies and Procedures are in place, implemented, monitored and updated in line with current legislation for Health and Safety, fire, Environmental Health, Human Resources etc.

• Recruit, actively train and develop key staff and the management team ensuring regular appraisals are undertaken, supporting individuals on their personal journeys and inner development.

• Engage with stakeholders including the Fold community, team and enterprises managing the tensions between enterprise successes and those of the whole Fold

• Ensure all necessary contracts & leases are kept up to date and new contracts for business are identified and developed.

• Ensure that the story and work of the Fold are promoted through the website, social media, brochures.

• Monitor and evaluate the outcomes and difference made by the Fold CIC

Development Areas

• Maximize the use of the site in terms of leases, activities & booking, increasing the use of facilities, increasing the footfall and dwell time of visitors

• To work with both the board and management team developing a five year strategy and plan, including site development, which cascades into the annual objectives

• To actively raise funds through grants and other means, signposting managers as appropriate

• To Identify and develop opportunities for partnership working

• To assist with setting up the Fold Foundation as an umbrella charitable company

• To explore the viability of different educational and change courses aligned with our vision and values.

Quantifiable Results Expected

• Financial surplus of funds in line with the strategic and operational plans

• Identified outcomes in line with our objectives

• Identified increased visitor numbers

• Increased numbers of participants learning and training at the Fold

Person Specification

Essential:

• Commitment to the Fold’s Vision, Mission and Values
• A positive, proactive, astute and highly organised individual
• Ability and experience in building and maintaining good working relationships with colleagues, stakeholders and partners
• Strategic awareness including potential to grow the business and maximize opportunities.
• Decision making even in challenging circumstances
• Entrepreneurism and innovation
• Ambitious but realistic about timescales and achievements
• Business planning and budget setting including business modelling
• Managing multiple projects; setting and implementing goals, identifying risks and opportunities, and finding solutions
• Developing organisational policies and procedures.
• Experience of change management. Generating and driving business growth
• Experience managing teams with commitment to effective leadership, support and supervision
• Knowledge of potential use of Technology within the Fold
• Operational management
• Well organised

• Empathetic team leader and player, listening, allowing and enabling; facilitating the emergent field rather than controlling
• Highly capable networker with excellent written, spoken and presentational skills
• Project manager, able to manage multiple tasks
• Empathetic with William’s original vision and approach

Desirable:

• Experience of working in a small but growing organisation in the social enterprise sector
• Experience of managing and implementing marketing plans
• Knowledge of current good practice in Equal Opportunities/Diversity and ability to incorporate into policy/service development.
• Experience of securing funding and business contracts.
• Experience of recruitment processes
• Awareness of funding and investment possibilities
• Catering experience
• Retail experience
• Horticulture experience
• Education experience