Operations Manager Jobs

This is an opportunity to play a key leadership role in an established and well-respected organisation. Rainbow Haven's mission is to provide a place of welcome, support and opportunity for refugees, asylum seekers and other vulnerable migrants. We are seeking a Joint CEO (Operations) who is passionate about working with people living on the margins of, or excluded from, mainstream society, who shares our vision and ethos.  As Joint CEO, you will be working with Joint CEO (Strategy and Finance). Your role will be to support a friendly, hard working and committed staff team in delivering a range of information, advice and wellbeing services.  You will be responsible for ensuring our services are of high quality and that Rainbow Haven provides a safe and welcoming environment for everyone.

The key elements of the Joint CEO (Operations) role are:

• Service delivery and development Staff team management and development Organisational and operational oversight

Responsibilities include:

Oversee the delivery and development of the Rainbow Haven programme to ensure the delivery of high-quality responsive services.

• Develop and support awareness and understanding of the needs of refugees, asylum seekers and other vulnerable migrants within the organisation and with the TEMCA Trustee Board, partners and the wider community. Build on feedback from service users, volunteers, staff, trustees, the local community and partners to develop and maintain standards and a range of services and activities that meet service users’ needs, supporting their well-being and progression. Explore and oversee the development of new areas of service delivery in line with the strategic plan, funding opportunities and staff capacity. Working with the appropriate staff members, liaise with operational partners providing services at or for Rainbow Haven, to ensure effective working relationships that benefit service users. Provide written reports to the TEMCA Board that promote understanding of Rainbow Haven’s work and development, the staff and volunteer teams and service user needs; report on changing needs, new trends and issues arising from the work and the wider context in which the work takes place.

Manage, supervise and support the staff team and individual staff members.

• Ensure Rainbow Haven provides a supportive working environment in which staff and volunteer well-being is prioritised, for individuals and the whole team. Provide regular formal and informal support to individual staff members, ensuring they feel supported to do their work well, achieve their potential and are able to develop their skills and areas of responsibility through appropriate support, work reviews and training. Provide leadership and managerial support to the whole staff team through team meetings, development days, whole team training, and team building activities. Support those staff with responsibilities for overseeing work placements, volunteers and students to provide high quality supervision; promote and support further opportunities and experience for these team members. Take the lead on recruitment for paid placement roles and support the TEMCA Board with the recruitment and selection of new staff members. Ensure appropriate employment contracts are in place and that these and other HR policies reflect current good practice.

Monitoring and evaluation

• Oversee accessible monitoring and evaluation systems and develop these to ensure data and additional information can be collected and provided in various formats as required. Review monitoring information to evaluate service delivery, service user trends and areas for development and build this into longer-term planning. Ensure monitoring and evaluation information is collated and made available to staff, trustees, funders and partners as required.

Oversee the organisational infrastructure to ensure Rainbow Haven maintains high standards of work practice and safety.

• Ensure compliance with Health and Safety, Safeguarding, Data Protection and all other operational and workplace policies, ensuring that all staff and volunteers receive appropriate training, are aware of, understand and follow the policies. Review Rainbow Haven policies, reporting to the TEMCA Board, to ensure operational policies are kept up to date and revised within the correct timeframe. Ensure all other legal and operational requirements are adhered to, including external and internal registrations, agreements and assessments. Maintain a good working relationship with the United Reform Church in its role as landlord, reporting maintenance issues, responding to their requests and addressing any concerns raised by them.

Other areas of work as required

• Work flexibly with the Joint CEO (Strategy and Finance) to provide necessary cover, as required.  Occasional other activities as required by the TEMCA Board. 

Shared/joint responsibilities Joint CEO (Strategy and Funding) and Joint CEO (Operations)

• Values and vision In collaboration with the TEMCA Board of Trustees the two Joint CEOs are together responsible for the effective management of Rainbow Haven and the development and delivery of all its activities and functions.  Specifically, the Joint CEOs are together responsible for ensuring that Rainbow Haven: Offers a place of welcome, support, opportunity and inclusion for refugees, asylum-seekers and other vulnerable migrants Is a place where all staff, volunteers, partners and supporters feel included, supported and valued.

Strategy and Governance

• Together with the TEMCA Board of Trustees, develop and implement Rainbow Haven’s long-term strategic plans. Work with staff and volunteers to respond to changing needs and priorities, and plan and deliver new activities and services as appropriate. Provide regular reports to the TEMCA Board on all areas of Rainbow Haven’s work and development, ensuring the Board has accurate and timely information necessary for effective decision-making Act as accessible and knowledgeable link between the Board and the staff team.

Location:  Based in Rainbow Haven, 113 Abbey Hey Lane, Manchester M18 8TJ, with flexibility for some home working as agreed with the Trustee Board and subject to the needs of the organisation. 

Responsible to: TEMCA Trustee Board

Salary: Salary £42,840 per annum FTE; this equates to £30,000 pro rata for a 3.5 day/24.5 hours per week appointment. We aim to review and increase salaries annually in line with inflation, subject to available resources.

Contract length: Permanent

Hours of work: 24.5 hours per week, including paid break time.  These hours are to be worked over 4 days each week (usually Monday – Thursday), with exact days and hours determined by the preference of the appointed candidate and subject to the needs of the organisation, other staff and service delivery being met.  Some home working is possible but, given the nature of the role, it is expected that the CEO (Operations) will work at Rainbow Haven for the majority of their time.  Occasional off-site meetings may be required; occasional evening and weekend work may also be required, with time off in lieu for any excess hours worked. 

A little bit about the role 

The Programme Management team manages the national logistical and support functions for Frontline’s programmes, ensuring teams are well supported to deliver the programmes effectively and participants and leaders have an excellent experience. 

As a member of the charity’s leadership group, you will have the opportunity to work across the organisation with peers to play a key role in influencing and developing a culture that enables colleagues to do their best work. As such, you will bring your knowledge and experience to help achieve our mission to transform the lives of vulnerable children and families.

The Frontline Operations Manager is responsible for ensuring effective operations, systems, and processes are designed and implemented across the Frontline and Consultant Social Worker (CSW) programmes. 

Programme Management’s ultimate goal is to ensure a first-class experience for participants and leaders while providing them with the best possible conditions to maximise their learning, as well as ensuring that the teaching team is supported to a high level. To achieve this, you will look at how our systems and processes can be improved through a common-sense and data-led approach and will produce innovate solutions to intractable problems. 

Some key responsibilities include:

• Embed mechanisms, processes and systems across the Frontline and CSW programmes that are effective, sensible, applied consistently and promote continual improvement.
• Oversee the high-level event operations of Frontline’s Readiness for Practice Stage (five weeks of teaching that takes place both in-person and online during July-Aug).  
• Line management of Frontline Ops Officer & Academic Registrar: set expectations, support, & inspire to deliver on team objectives to a high standard.
• Monitor operational interdependencies, identify potential risks, and implement mitigation measures where required.

A little bit about you 

This role requires someone who is experienced in leading and managing others, with a passion for developing quality systems and processes that run with efficiency. We’re looking for someone who can show exemplary project management skill, a strategic thinker with the ability to conceptualise and translate processes and get others on board with their changes.

We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own. 

If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you. 

We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater racialised minority representation in our senior roles. We know the value racialised minority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities. 

We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!

Support When It Matters Enterprise CIC (SWIM) is an African/Caribbean led social enterprise focused on improving mental health and well-being and criminal justice outcomes for African/Caribbean and other minoritised communities.

Our expertise is in delivering culturally informed psycho-social interventions to individuals and groups experiencing discrimination and exclusion, helping them make positive changes in their lives through better access to services such as substance misuse or mental health support. We deliver programmes to reduce re-offending and substance misuse, along with housing and employment.

Our approach is embedded in hope, compassion and unconditional positive regard while facilitating and supporting personal responsibility and commitment to change. Our programmes and service areas actively support participants to examine culture, and belief systems, acknowledge hardships and build the motivation and resilience to work towards positive goals and aspirations.

SWIM is commissioned by Local Authorities, Ministry of Justice (MoJ) and other commissioners to support people from African/Caribbean heritage and other minoritised communities to overcome their challenges and go on to lead meaningful lives.

The Role

The Operations  & Development Manager will be part of the senior management team, working closely with the CEO to lead on existing contracts and develop and mobilise the next stage of the delivery of the organisation’s business plans.

We are seeking a passionate individual who is keen to be involved in change and brimming with innovative ideas. As part of the leadership team this role will play a crucial part in supporting senior management as well as managing multiple teams, sites and locations across London.

The individual should be commercially minded with the spirit and drive of an entrepreneur. Joining SWIM at this pivotal moment allows for creative, innovative, and progressive planning, as a forward-thinking company we are looking for someone like minded.

Your role will be to support the development and achievement of SWIM’s vision and business delivery and growth plans, working with a range of internal and external stakeholders to lead and coordinate the team in developing, mobilising, and delivering service plans while ensuring operational excellence and quality through the overall management of the service.

You will coordinate the planning of the service to ensure effective service delivery and growth in conjunction with senior SWIM stakeholders, in accordance with SWIM’s organisational strategies.

The post holder's remit is to create a focused recovery culture, with positive staff engagement and provide a constant stimulus for improving services in a learning environment and to ensure high quality governance within all aspects of the services delivery.

Key Responsibilities:

Management

Lead a team to provide a high quality, customer focused service in which SWIM values are embedded.

Provide motivational leadership, mentoring and coaching to the team, to ensure clarity of direction, effective communication, and development of personal potential.

Manage team performance to deliver outstanding service, by reviewing work outputs, appraising individual performance and setting improvement targets.

Provide regular case management supervision for staff holding client case loads.

Ensure that the service meets its internal performance targets and any contract specific targets. Provide accurate reports to line manager as required.

Ensure that the service is compliant with all SWIM policies and procedures, legislative and contractual requirements.

Participate in setting and management of service budgets.

Provide line management across Criminal justice, housing and community engagement services, supervision, and leadership to the SWIM workforce, focusing on developing our new and future leaders.

Politically astute with an ability to establish positive organisational reputation with key stakeholders. Operating across strategic levels

Oversee in support of the senior manager a portfolio of internal/external stakeholder relationships to support and facilitate co-commissioning and joint working with partner agencies and service providers.

Ability to lead locally, identifying needs and leading by engaging others at a strategic level to move towards action.

Ensure that the services meet the contractual and performance requirements as required by Commissioners, PHE and SWIM Senior Management.

Service Development

Work in partnership with other agencies and partner organisations to support delivery and improvement of the services and expand provision.

Continue to develop the service offer, to ensure best practice and high quality services are available to service users.

To work collaboratively with the CEO on the creation of new services and transition between services.

To incorporate psycho-social governance across services ensuring interventions are periodically reviewed and audited to include the ongoing review of management practices and operational procedures and processes.

To work in collaboration with partner agencies

Ensure all programmes and interventions are managed, delivered, and developed to meet required standards and service user needs.

Work in close partnership with other relevant health, social care, and Criminal justice agencies.

Good experience of problems solving complex issues, drawing on a wide variety of information sources including evidence-based practice and where necessary commissioning activity to address knowledge gaps.

Risk Management

Maintain the highest standards of safeguarding and act as the Safeguarding Lead for SWIM

Promote and encourage best practice in Health & Safety and the Environment.

Relationship building and communication

Actively build relationships with community partners and promote SWIM at local stakeholder meetings, encouraging a holistic approach to support clients with complex, multiple needs.

Develop and promote client consultation, communication and partnership in all aspects of service delivery.

Positively promote an environment within the service which respects and values the personal characteristics and situations of all.

Support team leaders and front-line staff to make appropriate decisions regarding risk management and public safety.

Other

Strong written and verbal communication skills, the ability to interpret and communicate complex information.

To collect, input, monitor and submit data for all contracts.

Applicant Requirements:

Minimum 5 years’ experience managing multi-disciplinary teams, including providing supervision and appraisal to staff across different parts of the organisation.

Innovation including across health and/or social care, for example, substance misuse, offending, mental health.

Experience performance management, monitoring and reporting.

Evidence of mobilising and running projects or services in a public sector/voluntary sector environment.

Experience of working in partnership with NHS, Local Authorities and/or the Third Sector.

Ensure the profile of SWIM is raised at every opportunity and that examples of good practice are shared with the widest possible audience.

Demonstrable experience of teamwork and collaboration with external professionals and agencies.

Experience of managing employee relations issues, recruitment, induction, and training, to enable them to promote employment progression opportunities across the organisation.

Understanding of Service Level Agreements and grant funding within the public and/or voluntary sector

Ensure Team Leaders are supported to ensure services and activities are coordinated, efficiently managed and financial and human resources are maximised to ensure teams feel supported and able to work effectively.

Have substantial safeguarding experience and in-depth knowledge of relevant legislation, policy, procedures, and good practice relating to safeguarding children and vulnerable adults.

Ability to develop mobilisation plans and implement them.

Experience Information Governance, ensuring staff understand and are actively involved in all aspects of governance and promote, facilitate, and direct the development of audit and the management of risk.

Able to support staff in ensuring the safety of all staff, tenants and service users and maintain awareness of risks and changes in the working environment and contribute to the maintenance and monitoring of health, safety and security policies, systems, and protocols.

Ensure all staff members understand and abide by relevant legislation, statutory policy and SWIM policies and procedures.

Manage all complaints and feedback in line with SWIM’s policies and values, reporting all complaints to the CEO.

To ensure that Equality of Opportunity policies and anti-discriminatory practice are adhered to and always implemented and that all practice positively promotes SWIM’s commitment to valuing diversity.

Work closely with the CEO to ensure the sound financial management of budgets within your region.

Able to demonstrate that your personal ethos and values mirrors those of SWIM.

Willingness to be a pivotal part of high functioning multidisciplinary teams and take the lead on ensuring administrative systems are safe, effective, and used correctly.

Understanding of ways to support and develop the capabilities of staff and volunteers with Lived Experience.

Generic Responsibilities

Confidentiality

Service user, volunteer and/or staff information is confidential. It is a condition of employment that you will not use or disclose any confidential information obtained in accordance with data protection legislation.

Code of Conduct

All staff are expected to adhere to all SWIM’s policies and procedures that establish standards of good practice and follow any codes of conduct which are relevant to their own profession.

Privacy & Dignity

Staff should respect service user/family/carers diversity, cultural needs, and privacy.

Safeguarding

All staff have a duty to safeguard and promote the welfare of service users, volunteers, their families, and carers, you have a duty to ensure you are familiar with safeguarding policies, attend training for safeguarding and know who to contact if you have concerns about an adult or child’s welfare.

Health & Safety

SWIM has a duty of care to employees and will ensure that, as far as is reasonably practicable, adequate training, facilities and arrangements for risk avoidance are in place. All employees are required to comply with relevant Health and Safety legislation and policies relating to Health & Safety and Risk Management

What Benefits Will I Receive?

· Regular supervision and appraisal including personal and professional development planning.

· Inclusive culture promoting innovation and autonomy.

· Comprehensive learning and development opportunities so we can invest in your future.

· 25 days’ paid holiday a year, increasing with each year of service up to 30 days.

· Flexible working solutions to support your work-life balance.

· 24/7 Employee Assistance Programme including a Digital GP, legal advice and more – all free to you and your immediate family

· Flexible benefit options including a Cycle to Work scheme and interest-free Season Ticket Loans

Please return your CV and Covering Letter (no more than 2 pages A4) outlining your experience and suitability for the role

We have an exciting opportunity for you to join us as the Operations Manager for a new Fraud Peer Support Pilot Project to be be delivered in South London, Kent and Sussex. This vacancy is full-time, working 37.5 hours per week, home-based with travel required throughout the region.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the Role:

We are looking for an experienced manager who can demonstrate the ability, passion and determination to lead all aspects of an effective and innovative service that can transform the lives of adult fraud victims. You will set up and deliver a fraud peer support pilot project across Kent, Sussex and South London.

As the Operations Manager you will be responsible for:

• the recruitment, management, supervision and development of the fraud caseworker team
• overseeing the delivery of individual, tailored support for victims of fraud
• the development and delivery of innovative online and in-person peer support work
• ensuring we provide high quality support services that meet the needs of victims of fraud
• working in close partnership with police, local authorities and other key stakeholders
• ensuring the voices and experiences of victims are heard in and beyond the criminal justice system

On occasion you may also be involved in bid writing and fund raising activity, and with print and broadcast media. The areas for delivery of the pilot are South London, Kent and Sussex and the post-holder will need to reside in one of these, and will be able to travel across the three areas

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

The closing date for this role is midnight on Wednesday 29 November 2023 and interviews will be held in the week of 11 December

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Full Time Operations Manager with Allowance - West Yorkshire ISVA Service

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your Birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

To lead and manage the delivery and development of Victim Services which would normally comprise of a number of distinct services in accordance with Service contracts or may manage a specialist service such as IDVA or ISVA.

Support Area Managers to identify opportunities and develop services to improve support to all victims of crime.

Regularly represents VS at external meetings/ agencies, engaging with Commissioners, attending contract monitoring meetings, supporting the area manager and deputising for the Area Manager when required.

Taking regular accountability for strategic work and projects as directed and overseen by the Senior Operations Manager or Area Managers.

An additional £2k allowance will be applied for the management of a number of different service types e.g. Multi-crime, Domestic Abuse, Sexual Violence with distinct funding streams; contracts or distinct project income above £75k; or manages a specialist service e.g. IDVA or ISVA services.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Pulmonary Vascular Research Institute (PVRI)

The PVRI is a small charity with a global reach and an important purpose: to reduce the burden of pulmonary vascular disease. We’re working to achieve this by bringing together an international network of professionals to improve clinical care, education and PVD research. Our network comprises thousands of clinicians, scientists, academics, regulators and industry partners. They are supported by our small staff team, and together we deliver conferences and symposia, e-learning and a quarterly academic journal Pulmonary Circulation. Many of the professionals in our network are also active in regional and disease-specific workgroups, each designed to address the most urgent challenges in local care, research, and the development of effective treatments.
 

• Our vision: to reduce the global burden of pulmonary vascular disease
• Our Mission:  Advocate, Collaborate, Educate
  We want to see pulmonary vascular disease acknowledged as a major global condition, that is well understood and properly resourced so that we can improve diagnosis, treatment, and care for everyone
• Our Values: we are open, inclusive, and easy to engage with, and we are ambitious for ourselves and for the global PVD community
   

Operations Manager

The aim of this new post is to ensure that PVRI’s educational services and infrastructure operate effectively and efficiently and to drive improvements in our data insight, and IT systems. It’s a busy hands-on role requiring a wide skill set, but it’s also a great opportunity to join an ambitious charity at a time of growth and development.

Key tasks

Academic Journal

· Manage the commercial and operational aspects of the charity’s scientific journal Pulmonary Circulation and create a 3-5-year strategy that will enable it to flourish in an increasingly competitive environment.

ICT

· Oversee the organisation’s ICT systems and support contracts, ensuring hardware, software, systems and services are fit for purpose and value for money

Evaluation & Impact

· Develop evaluation, impact measurement and data insight systems across our services, and in particular our geographic and regional Task Forces and IDDI Workstreams, and our membership and education services (e-learning and scientific meetings)

Operational management

· Manage, supervise and motivate staff and volunteers, establishing a culture of open communication, support and teamwork

· With the CEO and Head of Comms, develop and implement a Membership Strategy, and drive improvements in our membership offer in response to the diverse needs of members

· With the team, develop a model for our next stage of event management and delivery; play a lead role in the implementation and management of the model and the successful delivery of future PVRI events

· Support the CEO in negotiating contracts, funding partnerships and commercial agreements 

· Review and draft new organisational policies and procedures

· Produce reports, articles and insights as required by the Board, committees, work groups, funders and members.

· Support the CEO in finance operations and deputise for her if needed

We’re seeking someone able to thrive in a very varied operational role, who will bring energy, knowledge and skills to the PVRI.  Our ideal candidate will have experience of managing people,  projects and infrastructure in the voluntary sector. Experience of academic publishing would be an advantage, but training opportunities can be provided.

In return we want you to feel valued and engaged. We offer flexible working, a positive learning culture and opportunities for you to learn and grow in your role, including opportunities for international travel. We’re based in a vibrant, sociable office space close to London Bridge and Borough Market for those who want to be office-based, or hybrid working if that’s your preference.

The PVRI celebrates diversity and we’re committed to equality and inclusion in our recruitment practices and in our ways of working. If you’re excited about our mission, and can bring talent and enthusiasm to our cause, we’d love to hear from you.

To apply for this role, please visit our website.

Applications will be judged against the criteria set out in the Person Specification, so please ensure that you reference these clearly in your supporting statement.

We are looking for an experienced strategically minded and solution focused Workforce Development Manager to join us here at the Royal College of Radiologists (RCR).

Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.

In this role the Workforce Development & Training Operations Manager will be responsible for overseeing all our workforce operations including the successful delivery of high quality training in the UK, managing applications from global members to join the UK workforce including the Certificate of Eligibility for Specialist Registration (CESR) and Medical Training Initiative (MTI), reporting back on progress against objectives and ensuring an equitable balance of work between team members to deliver high quality outcomes.

As we seek to evolve our pathways to the UK workforce, the Workforce Development & Training Operations Manager will work closely with the Workforce Initiatives Manager to plan for ongoing support for new developments, ensuring the team is appropriately trained and resourced to deliver the intended outcomes as they integrate into business as usual.

What you’ll do:

• Ensure ongoing delivery of specialty training across both specialties is monitored.
• Manage the provision of support to trainers in all matters related to the delivery of curricula.
• Lead, motivate, performance manage and develop the team.
• Oversee the successful processing of CESR and MTI applications within established GMC timescales.
• Ensure a timely response to customer enquiries, working with direct reports to deliver an effective and knowledgeable telephone service.

What you’ll need:

• Experiencing of developing and managing a high performing operational team.
• Experience managing people, capable of inspiring and motivating.
• Experience managing and setting budgets.
• Strong communication skills.
• Customer focussed.

This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Operations Manager role and the RCR please have a read of the candidate pack.  

Why join us?

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

Following a successful Emergency campaign to support Syrian Refugees in 2015 World Jewish Relief created the Specialist Training and Employment Programme (STEP) for refugees in 2016 and today we are the largest provider of specialist employment support to refugees in the UK.

We launched STEP Ukraine in the summer, in partnership with the British Council and with the backing of the UK Government, to provide up to 10,000 Ukrainians with an opportunity to improve their English as well as the support they might need to find employment in the UK that matches their skills and experience. The primary purpose of this role is to manage the operational side of the programme which includes infrastructure and process, data and reporting as well as partnerships.

Working closely with the Programme Manager – STEP Ukraine, you will be responsible for helping the team prepare Ukrainians in the UK for competitive employment, improve their English and offer support as they build their lives in the UK.

You will be responsible for:

• Managing the administration of the STEP Ukraine programme
• Line management of Programme Assistants
• Being the first point of contact for any partner activity liaising with the British Council, Business in the Community, The Entrepreneurial Refugee Network and hosting organisations
• Managing the allocation of clients to Employment Advisors in a timely manner
• Monitoring the standard of customer service given by Employment Advisors and ensuring that STEP Ukraine is providing excellent customer service,
• Assisting partners in the ongoing monitoring and impact measurement of programmes. Particularly in relation to achieving and evidencing outcomes.
• Using advanced Excel skills to analyse results, identify trends and learnings to use data to drive changes and improve the quality of programmes.

You should have:

• Demonstrable experience of line managing a team of people
• Demonstrable experience and knowledge of programme management and grant management
• Demonstrable knowledge of refugee and/or livelihoods programming
• Knowledge of Monitoring and Evaluation processes
• Advanced knowledge of Excel and budget preparation/management using Excel
• A high level of financial literacy to manage and report against programme budgets is highly desirable.
• Strong written and verbal communication skills
• Ability to work in and also lead a team and to use own initiative

Employee Benefits

• 23 days holiday plus bank holidays and Jewish holidays. After 5 years’ service holiday entitlement increases to 25 days.
• Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
• Life Insurance – up to 3 times salary.
• Long Service Award – an extra week’s holiday after 5 years’ service.
• Enhanced maternity & paternity pay.
• Employee Assistance Programme.
• Health cash plan
• Season ticket / travel to work loan.
• On Friday the office closes at 3pm.

Equality, Diversity and Inclusion

World Jewish Relief promotes equality, diversity and inclusion in our workplace. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role.

You don’t need to be Jewish to work for us, but you must be committed to our faith based values of Justice, Kindness, Repairing the World and Welcoming the Stranger. We are inspired by these values to work beyond our community, recognising the dignity and potential of all people.

Our Mission is to produce the Safest and most Exhilarating Events to create Unbreakable Bonds between Charities and Supporters, at no cost to our Planet.

Fundraising Walks, Long distance Treks, Obstacle Races and Runs are just some of the events we love to organise.

We are proud to be a Certified B Corp.

Working at Gladiator Events

We are a small and hard-working, committed team. 

Some of our benefits include:

• 20 days’ annual leave, plus all days off between Christmas and New Year (additional 3 days).
• Time off in lieu for all non-contracted days worked.
• Additional paid day or lieu day for every 4 non-contracted days worked.
• Hybrid and Flexible working.
• Nationwide Co-Working Office Membership.
• Personal and professional development training.
• Paid spots to other challenge events.
• Paid time off for community service.
• Annual Company Away Trip and Christmas Party.
• Company bonus scheme
• Pension Scheme

About the Role

We are seeking an experienced, enthusiastic Head of Operations to play a defining role in the growth and development of this small business. The successful candidate will develop and lead plans and initiatives that to enable sustainable growth, whilst promoting Gladiator Events’ culture and values.

This will include leading, supporting and inspiring a team to deliver exceptional events for the charity sector. You will work collaboratively with other organisations, identify opportunities and support the strategic and operational development of Gladiator Events to continue to develop its reputation as one of the leading challenge event management companies in the UK.

You will have excellent communication and people management skills and a shared passion to make a positive impact in line with Gladiator Events’ values as a B Corp Certified business working exclusively with charities. You will also be comfortable with shaping your role, risk-taking, able to get stuff done and be excited about the idea of working for a small business and the opportunities and challenges that come with this.

• Full-time, permanent role, but part-time would be considered.
• Flexible and hybrid working opportunities.
• Personality and Values fit is given equal consideration to Skills fit. 

Responsibilities: Cross-Organisational

• Work effectively and openly with the Director, staff and other stakeholders to promote an inclusive, vibrant, high-performing organisation.
• Work closely with the Director and team on Strategic Planning of the business and lead on the implementation of that strategy.
• Work alongside Senior Operations Manager to implement improvements relating to our B Corp Status, leading to continual improvement of our positive impact and an effective re-certification process in 2025.
• Build relationships with existing and prospective clients and ensure we are offering exceptional service and value.
• Review and improve our client onboarding and ongoing relationship-building processes.
• Maximise opportunities to share best practices across the industry by sharing industry knowledge.
• Develop additional services to help our clients, such as innovation, ideation, creative problem solving and sustainability sessions.
• Represent GE at key meetings and events, keeping abreast of industry trends, innovations, policies and initiatives relevant to our organisation and client group. This could include industry educational and networking events in sport, fundraising or event production, meetings with existing and future charity clients, speaking at events and / or pitching to secure new contracts.
• Deputise for the Director when required.

Responsibilities: Staff Management & Leadership

• Line manage Senior team, ensuring professional and personal growth across the team.
• Lead and support senior team in kind leadership skills, reflecting our values, standardising line management styles and processes across the business.
• Inspire and engage team to contribute to the wider organisation goals and to take ownership of key elements of the business
• Collaborate with team to continually improve the review, feedback and 1:1 processes across the business.
• Collaborate with team to review the Benefits package, implementing additional benefits including Private Health Insurance.
• Review systems for managing resource and predicting future needs.
• Lead on the recruitment of new team members, alongside the Director, when necessary.
• Work with team to retain the best freelance staff in the industry, providing excellent working conditions for all and ensuring our extended team reflect our values and passion at our events.
• Grow our network of industry professionals who share our values for future recruitment opportunities.
• Attend specific events run by GE to support HQ and wider freelance team and to fully understand and review all areas of the business.
• Act as the primary contact for staff in respect of HR matters, including recruitment and exit arrangements, review and 1:1 processes and disciplinary processes. 

Responsibilities: Operations Management

• Lead on Accounts Reporting and Strategy, including:
• Bi-weekly and monthly processes including payment runs and reconciliations, with the support of team, Director and Accounting providers.
• Improving on reporting structures and processes allowing efficient analysis of financial data, with the ultimate goal of improving our financial performance.
• Reviewing event pricing strategy, ensuring our prices are industry-leading, transparent and fair.
• Prepare and manage the annual budget and provide forecasting information for the Director.
• Work with senior team to regularly review and sign off organisation’s Health & Safety processes, ensuring Industry guidelines are adhered to and mitigations are implemented from previous event incident reports.
• Oversee and facilitate contracts and relationships with external suppliers and outsourced activities (IT services, Legal consultants, HR consultants).
• Review business processes, policies and ways of working and ensure they are used consistently and effectively across the organisation. Ensure processes and policies remain legally compliant (e.g. data protection, H&S) and follow best practice, and that any complaints are dealt with appropriately and within timescale.
• Work with team and external HR consultants to review and improve employee handbooks, policies and processes. 

Knowledge, Skills & Personal Characteristics

We choose our team based on shared values, personality and passion rather than just experience.

Skills

• Experienced in leading, motivating and managing a diverse team effectively.
• Proven track record of leading cross-organisational planning or strategy processes, translating strategic objectives into plans, activities and successful delivery.
• Operational management experience across several business functions such IT, HR, finance, planning and programme or project management.
• Experience of establishing and improving business processes and effective ways of working.
• Analytical thinker with creative problem-solving skills.
• Financial management experience.
• Excellent communication skills – both written and oral – including experience of producing professional written documents.
• Comfortable working collaboratively and independently, taking all voices into equal consideration.
• Comfortable with rolling up sleeves and work across all aspects of GE whilst also thinking strategically.
• Experienced in working and reacting in a fast-paced and changing environment.

Personality

• Kind, fair and supportive leader motivated by enabling people to be their best selves, prioritising wellbeing.
• Passionate about the role that business can play in creating the future that benefits all people and the planet.
• Energetic and lively personality, with the ability to motivate and inspire others.
• Strong interpersonal skills with a wide variety of audiences.
• Able to go the extra mile and be willing to get stuck in to all tasks.
• Proactive, organised and highly self-motivated.
• Customer-focused and flexible.
• Professional and personal integrity.
• Eligible to work in the UK.

Role Location: Hybrid / one day every 2 weeks in London.

Role Type: Permanent

Salary: Up to £52,000, depending on experience

Closing Date: Tuesday 10 January 2024; 5pm

How to Apply

Please submit your CV (maximum 2 pages) and answers to the following questions as a separate document to Sarah Kenny, Founder of Gladiator Events. Please limit each answer to 200 words.

1. Why do you want to work for Gladiator Events?
2. What is your leadership style? How will you apply it to this role?
3. What opportunities do you see for Gladiator Events in the next two years?
4. What would you do in this role that would really make an impact? 

Global Health 50/50 is seeking a Head of Operations to support the professional running of the charity. GH5050 is growing and we have plans to expand into new sectors beyond health. The successful candidate for this post is expected to play an integral role in contributing to the growth of GH5050, as well as taking a leading role in managing the day-to-day and longer-term operations of the charity.

We are looking for a motivated, proactive and solution-focused individual to join our team and encourage applications from people who meet the person specification and are interested in taking on the tasks and responsibilities of this key role in GH5050.

Senior Operations Manager

Surviving Economic Abuse

Home-based ideally in London or Southeast

9-month fixed term contract

Full time, 35 hours per week with flexible working (compressed hours considered)

Salary £40,000-£45,000 based on experience

Excellent benefits including 25 days annual leave (pro rata) plus up to 5 Wellbeing days, Employee Assistance Programme, pension, work from home allowance

Would you like to join a small but mighty charity, working as part of an inspirational team delivering real change for women and girls?

Do you have a strong track record of effective and efficient operational management including financial management, HR, IT and governance?

Are you highly organised and practical with a can-do attitude, and looking for an interim role within the Women's Sector?

Charity People are delighted to be partnering with Surviving Economic Abuse (SEA), the only UK charity dedicated to raising awareness of economic abuse and transforming responses to it, to bring on board a Senior Operations Manager for a 9-month contract.

Economic abuse is a form of coercive and controlling behaviour: 95% of women who experience domestic abuse will experience economic abuse. Not only does it limit their choices and ability to access safety, but it has an ongoing impact. It damages future dreams and aspirations, and, in some cases, it takes lives.

SEA's vision is a world in which all women and girls are economically equal and live their lives free of abuse and exploitation.

The Senior Operations Manager will oversee the operations function of SEA, including financial management, HR, IT and governance. Working directly with the CEO, Chair and Trustees whilst the charity transitions to a new CEO in April 2024, the Senior Operations Manager will be responsible for the effective and efficient internal management of SEA, ensuring that the charity has the operational infrastructure needed for growth.

Key Responsibilities:

• Financial Management and Risk: You will provide leadership and support to the Finance Manager, ensuring robust financial management. You will identify areas of concern and suggest mitigations, and oversee SEA's Risk Register, ensuring effective risk management.

• HR and Wellbeing: You will manage day-to-day HR activities, including recruitment, onboarding, and addressing HR queries and support the charity's wellbeing package.

• Governance: You will work closely with the Executive and Governance Assistant, CEO, and Trustees to ensure smooth Trustee activity.

• Operations: You will oversee IT systems, including collaboration with outsourced IT support and managing day-to-day issues. You will provide management support for procurement, GDPR, information management, learning and development, and health and safety. You will also be responsible for overseeing the roll-out of SalesForce (CRM system).

• Line management: You will line manage the Finance Manager, Executive and Governance Assistant and Operations Assistant, providing support and developing staff within your team.

The Senior Operations Manager will have experience managing finance and operations functions, ideally within a small charity, and with experience of prioritising and managing a complex workload. The successful candidate will have a can-do attitude, capable of managing diverse administrative and operational activities with an understanding of governance, HR processes, and procedures in a charity or voluntary sector setting. You will have strong communication skills and the ability to manage relationships with internal and external stakeholders. You will be comfortable working in a remote setting and able to work independently and flexibly. You will have high levels of IT literacy, including proficiency in Teams, project management software, and cloud-based systems. The successful candidate will be able to demonstrate commitment to the values and feminist ethos of SEA.

The role is home-based, and the successful candidate will ideally be based in London or the Southeast. A laptop and telephone are provided, and travel expenses are covered. The wider SEA team meets virtually once a month, with quarterly in-person meetings at various locations across the country. Due to the nature of our work and this role, the appointment is subject to satisfactory Disclosure and Barring Service (DBS) check, as well as references.

This is a fantastic opportunity to join a passionate and dedicated team. If you are excited by this and have the relevant skills and experience to apply, we would be delighted to hear from you.

How to apply:

The application process is CV and Supporting Statement. In the first instance, please send your up-to-date CV to Jen at Charity People for more information or contact Jen for an informal confidential chat about the role. The closing date is 9am on Wednesday 13 December. Interviews will take place face to face in central London on Wednesday 20 December 2023.

Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

As the Operations Manager you will manage the operational core of M4RD, ensuring we have the right size internal systems, processes and procedures to underpin and deliver our activities in order to deliver our mission, vision and objectives.

You will also support the team with operational elements of project delivery and will provide administrative support to the CEO.  If you are someone who loves keeping things (and people!) organised, are values-led, and if you have a commitment to helping to raise the profile of rare diseases, this could be the role for you!

You will have the understanding and experience of the operational skills needed to meet the needs of a growing, fast paced charity.  You will bring the ability to evaluate, adapt and create effective processes needed for M4RD’s operations and culture to thrive, problem solving challenges where needed.

You’ll be a great organiser.  Flexible, enthusiastic and highly motivated, you will have great communication skills with the ability to build relationships with a range of diverse stakeholders, bringing your professional excellence to all aspects of the role.

KEY RESPONSIBILITIES

• Oversight of day to day operations including: policies; GDPR; personnel.

• Ensuring the charity's finance function operates effectively and efficiently.

• Managing a member of the M4RD Team.

• Supporting the CEO and the Board of Trustees.

Please scroll down to read this application in Welsh

An exciting opportunity has arisen to recruit a new Operations Manager / Deputy Chief Executive for Stepping Stones North Wales on the eve of our 40th anniversary.

Stepping Stones is a charity based in North Wales that offers free individual counselling, support, psychoeducational courses and resources as well as group work to adult survivors of childhood sexual abuse. We also support family members, carers and friends.

We are looking for a person who is passionate about the charity sector and who, working with our CEO and with a dynamic team of Trustees, can ensure we operate effectively and can support the delivery of our strategy. The successful candidate will be comfortable with looking at ways to strengthen our processes and systems, so we have even more impact.

Stepping Stones North Wales demonstrates respect for, and embraces the use of, the Welsh Language through all our activities and services. We recognise the need to be appropriately responsive to the linguistic needs of Welsh speakers and we are fully committed to meeting the requirements of the Welsh Language (Wales) Measure 2011 (revised 2021). The ability to communicate effectively in both Welsh and English is desirable for this role although we will welcome applicants who demonstrate a commitment to learning Welsh (which we’ll fully support you in doing) and championing its use at every opportunity.

The position can either be full time (35 hours per week), with a salary of £38,296, or pro-rata 28 hours for the right candidate.

Our preference is for the successful candidate to spend three days each week working from our Wrexham office, with the balance being a home-working option. However, we can consider further flexibility and this can be discussed during the application process.

A formal sift will take place in the first week of January. Interviews for candidates who are successful at this stage will take place during week commencing Monday 8th January.

Job description:

• Responsibility for working with the CEO to develop, implement and monitor the Strategic Plan, the yearly Business Plan and associated processes/documents (policies, guidance, risk register and budgets).
• Responsibility for working with the CEO to increase our outreach through strategic communications and through stakeholder mapping/engagement, including with elected officials across North Wales.
• Responsibility for maintaining good working relationships with commissioners and other funding bodies and for supporting the CEO and trustees in promoting Stepping Stones with current and potential future funders within the statutory third and corporate sectors.
• Responsibility for working closely with colleagues and trustees to network and to maintain an appropriate level of awareness of Stepping Stones’ activities amongst the caring professions, across the charitable sector and in communities across North Wales.
• Accountability for supporting the ongoing recruitment of, and line management of, a number of nominated operational staff within the charity.
• Responsibility for ensuring the financial probity of the charity. Working with the CEO and Finance & Business Support Manager.
• Responsibility for maintaining good working relationships with commissioners and other funding bodies and to promote Stepping Stones with current and potential future funders within the statutory, third and corporate sectors.
• Responsibility for ensuring that all appropriate training and processes are in place with regards to key government standards around Safeguarding, Health and Safety and GDPR in partnership with the Clinical Lead.
• Responsibility for working with the CEO, key staff and trustees to implement an improved and modernised service for our clients, partners and trustees through innovation.
• Responsibility for working with the CEO to draft the Annual Report, and all other statutory reports, adhering to strict deadlines.
• Responsibility for ensuring that the charity has an efficient secretarial/clerical service managed by the Office Support Team.
• Responsibility for drafting relevant communications for clients or dealing with queries or complaints along with the Clinical Lead as appropriate.
• Deputising for the CEO during periods of leave or as required/agreed with the CEO.

Mae cyfle cyffrous wedi codi i recriwtio Rheolwr Gweithrediadau / Dirprwy Brif Swyddog Gweithredol newydd ar gyfer Cerrig Camu Gogledd Cymru ar drothwy ein pen-blwydd yn 40 oed.

Elusen a leolir yng Ngogledd Cymru yw Cerrig Camu. Mae’n cynnig adnoddau a chyrsiau seicoaddysgol, cymorth a chwnsela unigol yn rhad ac am ddim, yn ogystal â gwaith grŵp i oedolion sydd wedi goroesi camdriniaeth rywiol pan oeddynt yn blant. Hefyd, rydym yn cynnig cymorth i aelodau teulu, i ofalwyr ac i gyfeillion.

Rydym yn chwilio am unigolyn sy’n danbaid dros y sector elusennol ac a fydd, drwy weithio ochr yn ochr â’n Prif Swyddog Gweithredol a’n criw dynamig o Ymddiriedolwyr, yn gallu sicrhau ein bod yn gweithredu’n effeithiol ac yn gallu ein cynorthwyo i gyflawni ein strategaeth. Bydd yr ymgeisydd llwyddiannus yn gyfforddus wrth edrych ar ffyrdd i gryfhau ein prosesau a’n systemau, er mwyn inni allu creu mwy o effaith.

Mae Cerrig Camu Gogledd Cymru yn parchu’r Gymraeg ac yn croesawu defnydd o’r iaith ym mhob un o’n gweithgareddau a’n gwasanaethau. Sylweddolwn fod angen inni allu ymateb yn briodol i anghenion ieithyddol siaradwyr Cymraeg ac rydym wedi ymrwymo’n llwyr i ddiwallu gofynion Mesur y Gymraeg (Cymru) 2011 (a ddiwygiwyd yn 2021). Bydd y gallu i gyfathrebu’n effeithiol yn y Gymraeg a’r Saesneg yn ddymunol ar gyfer y rôl hon, ond byddwn yn croesawu ymgeiswyr a fydd yn dangos ymrwymiad i ddysgu Cymraeg (rhywbeth y byddwn yn eich cefnogi’n llwyr i’w wneud) ac a fydd yn bachu ar bob cyfle i hyrwyddo defnydd o’r iaith.

Mae modd i’r swydd hon fod yn swydd amser llawn (35 awr yr wythnos) gyda chyflog o £38,296, neu’n swydd pro rata 28 awr ar gyfer yr ymgeisydd iawn.

Ein hoff ddewis fyddai gweld yr ymgeisydd llwyddiannus yn treulio tri diwrnod bob wythnos yn gweithio yn ein swyddfa yn Wrecsam, gyda’r gweddill yn opsiwn i weithio gartref. Fodd bynnag, gallwn ystyried mwy o hyblygrwydd a gellir trafod hyn yn ystod y broses ymgeisio.

Bydd proses sifftio ffurfiol yn cael ei chynnal yn ystod yr wythnos gyntaf ym mis Ionawr. Yn achos yr ymgeiswyr a fydd yn llwyddiannus yn ystod y cam hwnnw, byddwn yn cynnal cyfweliadau yn ystod yr wythnos a fydd yn dechrau ddydd Llun 8 Ionawr.

Swydd-ddisgrifiad:

• Cyfrifoldeb dros weithio gyda’r Prif Swyddog Gweithredol i ddatblygu, gweithredu a monitro’r Cynllun Strategol, y Cynllun Busnes blynyddol a’r prosesau/dogfennau cysylltiedig (polisïau, canllawiau, cofrestr risgiau a chyllidebau).
• Cyfrifoldeb dros weithio gyda’r Prif Swyddog Gweithredol i gynyddu ein hallgymorth trwy ddulliau cyfathrebu strategol a thrwy fapio rhanddeiliaid ac ymgysylltu â nhw, gan gynnwys swyddogion etholedig ledled Gogledd Cymru.
• Cyfrifoldeb dros gynnal perthnasoedd gweithio da gyda chomisiynwyr a chyrff cyllido eraill, yn ogystal â chyfrifoldeb dros gynorthwyo’r Prif Swyddog Gweithredol a’r ymddiriedolwyr i hyrwyddo Cerrig Camu ymhlith cyllidwyr presennol a darpar gyllidwyr yn y sector statudol, y sector corfforaethol a’r trydydd sector.
• Cyfrifoldeb dros weithio’n agos gyda chydweithwyr ac ymddiriedolwyr i rwydweithio a chynnal ymwybyddiaeth briodol o weithgareddau Cerrig Camu ymhlith y proffesiynau gofalu, ar draws y sector elusennol ac mewn cymunedau ledled Gogledd Cymru.
• Atebolrwydd dros gynorthwyo i recriwtio a rheoli nifer o staff gweithredol enwebedig oddi mewn i’r elusen.
• Cyfrifoldeb dros sicrhau gonestrwydd ariannol yr elusen. Gweithio gyda’r Prif Swyddog Gweithredol a’r Rheolwr Cyllid a Chymorth Busnes.
• Cyfrifoldeb dros gynnal perthnasoedd gweithio da gyda chomisiynwyr a chyrff cyllido eraill a hyrwyddo Cerrig Camu ymhlith cyllidwyr presennol a darpar gyllidwyr yn y sector statudol, y trydydd sector a’r sector corfforaethol.
• Cyfrifoldeb dros sicrhau bod hyfforddiant a phrosesau priodol ar waith o ran safonau allweddol y llywodraeth ar gyfer Diogelu, Iechyd a Diogelwch a’r Rheoliad Cyffredinol ar Ddiogelu Data (GDPR), mewn partneriaeth â’r Arweinydd Clinigol.
• Cyfrifoldeb dros weithio gyda’r Prif Swyddog Gweithredol, gyda staff allweddol a chydag ymddiriedolwyr i weithredu gwasanaeth gwell a mwy modern ar gyfer ein cleientiaid, ein partneriaid a’n ymddiriedolwyr, trwy arloesi.
• Cyfrifoldeb dros weithio gyda’r Prif Swyddog Gweithredol i lunio’r Adroddiad Blynyddol, ynghyd â phob adroddiad statudol arall, gan gadw at yr amserlenni tynn.
• Cyfrifoldeb dros sicrhau bod gan yr elusen wasanaeth ysgrifenyddol/clercol effeithlon a reolir gan y Tîm Cymorth Swyddfa.
• Cyfrifoldeb dros lunio negeseuon cyfathrebu perthnasol ar gyfer cleientiaid neu ddelio ag ymholiadau neu gwynion ochr yn ochr â’r Arweinydd Clinigol fel y bo’n briodol.
• Dirprwyo ar ran y Prif Swyddog Gweithredol pan fydd yn absennol neu fel bo’r angen/fel y cytunir gyda’r Prif Swyddog Gweithredol.

The deadline for applications is Tuesday 2nd January 2024

Location: Flexible global location with CET compatible time zone, ability to travel to Europe or US twice a year. Candidates must have the right to work in the country from which they are applying.

Reporting to: Executive Director

Annual salary: €60,000 - €80,000 EUR, salary will be adjusted to the cost of labour for the country in which the candidate resides.

Contract type:  1 year contract with the possibility of extension, consultancy arrangement also considered. The Global Commons Alliance is a sponsored project of Rockefeller Philanthropy Advisors (RPA) through which the candidate will be contracted.

Working hours: Full-time

Candidate level: Non-manager

Background

The Global Commons Alliance (GCA) is a network of organisations driving collaboration, innovation and funding, currently formed of 5 core components and over 70 partners. We come together from all over the world, bringing together rigorous science with diverse ideas, perspectives and solutions, in order to change mindsets, actions and systems to safeguard the ‘global commons’, the interconnected systems that support life on Earth: from the Arctic sea ice to the Amazon rainforest, from critical ocean currents to our fresh water network. Our vision is a safe and just future for people and planet. Our mission is to mobilise citizens, companies, cities and countries to accelerate systems change, and become better guardians of the global commons.

Of the GCA’s 5 components, the Earth Commission is pioneering a scientific framework defining the safe and just boundaries for a liveable planet, and the Science Based Targets Network translates this into clear goals for companies and cities. Earth HQ communicates with the public, informing them about the issues and creating pressure for action. Systems Change Lab provides insights and tracks progress on the radical changes required, and the Accountability Accelerator designs and supports ways to hold companies accountable to their commitments. 

The GCA Core Team, which supports the 5 components and the GCA’s shared ambition, is looking to strengthen its operational capacity with an Operations Lead.

Purpose of role

The Operations Lead will provide a vital function to the Global Commons Alliance team, leading core team operations. The Operations Lead will work closely with the Executive Director to ensure the Global Commons Alliance Team operates efficiently and effectively.

This is a full-time position at the heart of a dynamic and active organization, focusing on nature and climate action around the world.

Primary responsibilities

The job holder will have the following key responsibilities:

1. Core team operations

• Maintain a management information system of electronic files for the Core Team in coordination with RPA.
• Format reports and presentations as needed and assigned by Core Team members.
• Support event coordination by managing partner contact database, drafting and managing invitations & RSVPs, as well as follow-up material in support of Core Team members.
• Support scheduling for larger internal & external meetings, online and in-person.
• Contribute to planning, design and execution of GCA workshops with component teams.
• Make and manage travel arrangements for the Executive Director and Core Team members for meetings and conferences.
• Administration of expenses for Core Team members via RPA’s online systems.
• Enable continual strengthening of GCA’s operations by designing and overseeing the implementation of plans to improve systems, processes and behaviours, together with a team across all components of GCA.

2. Recruitment and personnel

• Develop and continually update the overview of GCA Core Team staffing, roles and responsibilities.
• Manage the recruitment process of new Core Team staff.
• Manage the drafting and negotiation of contracts and fees of Core Team staff together with GCA Executive Director, Finance Lead and RPA.
• Develop and oversee the implementation of recruitment and onboarding policies and practices for the Core Team.

3. Governance Support to GCA Executive Director

• Support the Steering Committee Chair and Executive Director in the timely preparation of agenda, materials, minutes and planning for all Steering Committee meetings.
• Keep up-to-date Steering Committee member bios, contact information, and relevant distribution lists.
• Support Executive Director to prepare for, and coordinate meetings of the Coordination Team and Core Team.
• Agenda management and scheduling for Executive Director.
• Support the Executive Director with administration of expenses via RPA.

Profile

The ideal candidate will be active in the environment-development space and a highly motivated, structured and constructive individual who enjoys organisational challenges and is able to work as a key player in a small, global team to support operations across multi-dimensional programmes.

Experience and qualifications

• Minimum BA/BSc level degree.
• At least 2 years’ work experience providing administrative or operational assistance in a larger, international organisation.
• Familiarity in dealing with scientific organisations.
• Experience with executive level support.
• Extensive working knowledge of Microsoft Office Suite and Web-based tools and demonstrated capability to learn new software.
• Qualifications within- and some knowledge of climate, environment or development sector preferred.

Skills and desired personal traits

The Operations Lead will bring to our lean, entrepreneurial, and dynamic team the following ways of working:

• Highly self-motivated, with the ability to work independently and flexibly as part of a small, multi-functional, multi-cultural team in a fast-paced environment.
• The responsibility and independence to work in a remote environment, with the ability to perform routine duties, handling a variety of tasks simultaneously, setting priorities and scheduling own work.
• Strong organizational skills with a keen eye for detail, accuracy, process and efficiency
• Sound judgment, including the ability to use and show discretion and maintain high level of confidentiality.
• High degree of diplomacy and integrity.
• Excellent written and spoken communication skills and comfortable with communicating with a wide array of stakeholders, both internally and externally.
• Fluent English.
• Proficiency in additional languages is an advantage.
• Commitment to our vision and mission.

The deadline for application is Tuesday 2nd January 2024

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Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.