12 Operations manager jobs in Westminster, Greater London

At Queen’s Crescent Community Association, the buildings we look after are part of everyday life in Camden. They’re where young people come after school, children take their first steps into nursery, older neighbours meet for lunch, and residents get practical help with food, benefits and housing. In 2025–26, our team at the Dome Youth Centre supported 700 young people.

We’re looking for an Operations and Facilities Manager to help us look after those spaces and prepare for what comes next. We’re developing Queen’s Kitchen and Community Hub to create a welcoming place for affordable meals and community activity. We’re also working towards taking on Maitland Park Community Centre, where we want to develop a programme with local residents. It’s an opportunity to shape how a growing charity runs its buildings, supports its teams and makes more of its spaces available for community use and hire.

What you’ll do

You’ll lead day-to-day operations across our Camden sites, including Queen’s Crescent Community Centre, the Dome Youth Centre, our nurseries and the Peggy Jay Centre. You’ll work with service teams to keep buildings safe, accessible and ready for the people who use them.

• Plan maintenance, repairs and improvements, manage contractors and keep health and safety checks and follow-up actions on track.
• Lead the staff who keep our sites running, including caretakers, cleaners, reception and administration staff, and the playworkers who look after the Peggy Jay Centre. You’ll also oversee the operational support for our food bank.
• Manage venue hire and work with colleagues to grow hire income while keeping spaces accessible to local groups.
• Work with Finance on budgets, procurement and supplier contracts, and help plan the practical side of new projects and community events.

What you’ll bring

You’ll have hands-on experience managing facilities, estates or workplace operations across multiple sites, with a practical understanding of building maintenance, compliance and health and safety. You’ll be comfortable supervising staff, working with contractors and suppliers, and making decisions about spending and priorities.

You’ll communicate clearly with people who use our buildings and colleagues who work in them. You’ll also be able to introduce straightforward systems that help busy teams stay on top of repairs, checks and bookings. Experience in a charity, community venue or another public-facing setting is welcome. IOSH Managing Safely or an equivalent qualification is desirable.

What we offer

• Five paid days during our Christmas and New Year closure after one year of service.
• An employer-funded Cycle to Work scheme through which QCCA can provide a bicycle for commuting.
• Workplace pension auto-enrolment with employer contributions for eligible staff.
• Funding for agreed role-related training and development.

We welcome applications from people of all backgrounds. If you need an adjustment during the recruitment process, please let us know.