Operations Manager Jobs

We have ambitious plans to make our much-loved centre more modern, accessible and inclusive, and to help promote a more sustainable future.

The Hill End Charitable Trust are looking for an enthusiastic and organised person to be our new project coordinator – working with our Centre Director on a wide variety of tasks to create and deliver the projects we need to transform our site and buildings.

The Hill End Outdoor Education Centre has been providing unique outdoor learning experiences to children and adults since the 1920s. Our mission is to provide exciting and meaningful day and residential learning experiences that inspire children, and every visitor, to enjoy and value nature and the outdoors. Managed for decades by local authorities, Hill End is now an independent charitable trust seeking to create a more sustainable future. 

The Role

We are seeking a Project Coordinator on a part-time basis to help us create and deliver our vision to develop our site and buildings for the future. This includes modernising our existing facilities, improving access and becoming more environmentally sustainable.

These are ambitious plans and we are not expecting to achieve everything at once. We are looking to create a series of distinct, prioritised projects so we can move forward and need more people capacity in our small team to do so.

The Project Coordinator is a new role, and will undertake the essential administrative, communication, planning and reporting needed to help make our plans a reality. In the first instance, this will be to assist with key building renovations and improvements such as creation of disabled facilities.

The Project Coordinator will not necessarily have formal project management experience, but must be able to pull together a wide-ranging set of requirements, create and improve processes and practices that will allow us to better manage our site development in future.

This role might suit someone wishing to work either three full days or part of each working day. We are happy to discuss flexible working hours.

Principal Duties

These will include:

Gathering and analysing management data

• Using customer bookings and finance systems to extract key information.
• Defining and reporting on key metrics to evaluate the progress and success of projects.
• Collating and using data as required to help with other key strategic tasks such as cost-benefit analysis and business cases.
•  Providing data as required to support business planning, funding bids, marketing and communication.

Project communication

• Identifying and engaging with a wide range of key stakeholders, such as partners, customers, contractors, consultants and planners.
• Putting in place systems for better project communication, internally and externally.
• Assisting with scheduling of tasks and meetings.
• Reporting as necessary to the Centre Director and Trustees.

Project coordination

• Helping to define project aims, needs and budgets in line with our strategic priorities.
• Obtaining quotations, costings and development options for Hill End to review and approve.
• Assisting with legal and contractual considerations.
• Putting in place new and robust systems to record project progress and next steps.
• Defining and improving existing management systems.
• Helping to create a new project management model for future development.

Knowledge, experience, skills and personal attributes required

The Centre has a small, dedicated staff who are all committed to the aims of the charity. The successful applicant will share the values and enthusiasm of the team. Hill End is outdoor-focussed and they should be prepared to embrace this outlook in their work and join in wholeheartedly with making the Centre a success.

The successful applicant must have:

· Excellent organisational skills, able to pull together complex tasks.

· The ability to prioritise and work to deadlines.

· Good communication and collaboration skills.

· A capacity to learn new systems quickly and thoroughly.

· Excellent verbal and written communication skills.

· Proficiency in standard office software packages (e.g. Microsoft Word and Excel).

· Self-motivation and able to work without close supervision.

· Awareness of their responsibility to protect the safety and promote the welfare of young people visiting the Centre.

· A satisfactory Disclosure and Barring Service (DBS) check.

It would be an advantage to an applicant to have:

· A good overall standard of education.

· Project management experience.

· Previous experience with the construction industry or planning.

· Enthusiasm for education and outdoor learning.

Application Procedure

To satisfy the requirements for safer recruitment, we need to ask for a full employment record. Details of any gaps between jobs or between finishing education and employment must be provided.

Please apply by submitting the following:

• A cover letter explaining your previous experience relevant to the position.

· A CV including employment history and full contact details of at least two referees.

The closing date for applications is 12pm on Friday 31 May 2024

Interviews will take place on Tuesday 4 June 2024

Hill End is committed to safeguarding children and young people.  All post holders in regulated activity are subject to appropriate vetting procedures and a satisfactory Disclosure and Barring Service (DBS) check.

You can read more about Hill End on our website, and access key documents such as our Safeguarding Policy and our Equalities and Diversity Policy and Commitment.

This post is kindly funded by the Oxfordshire Community Foundation Step Change Fund – focusing on capacity building and strengthening of Oxfordshire’s charitable sector.

An exciting opportunity has arisen for a Specialist Teaching Assistant to join our Education Team. This role will require the successful candidate to support an integrated and holistic approach to education, health and care, work under the direct supervision of an allocated teacher / senior  specialist teaching assistant, support access to learning and provide general support to the teacher in the management of pupils in learning opportunities and to assist the teacher in providing relevant support for pupils with severe learning difficulties (SLD), profound and multiple learning difficulties (PMLD) and complex therapeutic, medical and health needs.

You will be a natural and enthusiastic leader able to provide challenge and support to a high performing team.

Role Requirements

STL1 – Provide support for Learning Activities set by Classteacher & Senior Specialist Teaching Assistant

• To support learning activities for individual, groups or whole classes of pupils, leading activities under the direction of the teacher or Senior Teaching Assistant supporting the teacher in their delivery of lessons.
• To demonstrate our School Ethos and Pupil Charter throughout the School day.
• Holistically integrate education, health and care needs.
• Evaluate and record procedures for learning activities.
• To know individual learning targets for each pupil in the group(s) and take specific action to enable individual pupil goals be achieved.
• To attend to the general care, maintenance and storage of classroom equipment.

STL 2 – Support Children’s Development

• Observe pupils, sharing observational findings, contribute to the implementation of activities to support development.
• Actively contribute towards record-keeping particularly in respect of pupil learning, therapeutic interventions, behaviour management, child protection and any other specific programme set up for individual pupils by the teacher / Senior Specialist Teaching Assistant / Therapist.

STL 3 – Help to keep Children Safe

• Undertake annual safeguarding training.
• Adhere to the school’s Safeguarding and Child Protection procedures and policies. Recording incidents pertaining to pupil safety, including for illness, accidents and incidents, accepting that Safeguarding is everyone’s responsibility and that ‘it could happen here’.
• Read relevant documentation / mandatory reads in relation to Keeping Children Safe In Education.
• Report any signs and indicators of possible abuse, being sensitive to the child/young person and circumstances, Identifying, report and record changes in behaviour and physical signs.
• Be aware of and follow plans, risk assessments and record keeping pertaining to individual pupils, including care plans, health care plans, feeding plans, moving and handling and behaviour management plans, actively engaging in relevant training and competencies offered to ensure that you are able to support in keeping all pupils in the class safe.
• Ensure safe transport for all pupils in the class for off site visits.

STL 4 – Contribute to Positive Relationships

• Interact with and respond positively and professionally, to pupils and adults, including colleagues, other professionals and parents/ carers at all times.
• Work collaboratively as part of a class and wider School and organisational team.
• Actively support change where it is required to improve the teaching, learning and meeting of our pupils needs.

STL 5 – Provide Effective Support for your Colleagues

• Work effectively as a team member, being aware of and providing support to colleagues when needed.
• Embrace training and competencies to ensure that all staff in a class team are able to support each other.
• Complete all ‘Universal level training’.

STL 6 / STL 39 – Support Literacy and Numeracy Activities, Communication and Interaction Needs

• Support the delivery of appropriate communication, language and literacy as well as the learning targets related to cognition to individuals, small groups and whole classes of pupils, providing accurate support and feedback to the teacher and pupils.

STL 7 / STL 8 – Support and use Information Communication Technology (ICT) for Teaching and Learning

• Prepare commonly used ICT for use in lessons and be aware of and be able to use hardware and software commonly used in the school.
• Be aware of individual pupil’s specific needs as assessed by teachers and therapists and apply relevant recommendations.
• Support the delivery of lessons including ICT to individuals, small groups and whole classes of pupils.

STL 9 – Observe and Report of Pupil Performance

• Against intended learning targets be able to observe and complete assessments with teaching support.
• Support the classteacher in providing evidence (observational notes, photographs, videos) presenting in the appropriate format to assist the evaluation of evidence relating to the pupils’ stage of development.
• Be able to clearly explain and answer questions / justify your evidence of pupil performance to the teacher.
• Observe school policies and procedures for confidentiality of information about pupils.

STL 10 – Support Children’s Play and Learning

• To promote and support age-appropriate play for pupils.
• To supervise and actively encourage play and leisure activities during playtimes taking an active role in the organisation of play, leisure and recreational activities.

STL 11 – Contribute to supporting Bilingual / Multilingual Pupils

• When applicable be aware of the first language of pupils and their parents.

STL 12 / STL 38 – Support a Child with Disabilities or Special Educational Needs and Their Families

• Be confident in each of the pupils needs in the classroom and the relevant strategies that are required to support them.
• See the pupil as a ‘whole’ and integrate their education, health and care needs throughout their day.
• Support pupils with communication and interaction, cognition and learning, behaviour, emotional and social development needs and pupils sensory and/or physical needs.

STL 13 – Contribute to Moving and Handling Individuals

• Follow agreed Moving and Handling plans as prescribed by therapists undertaking relevant training and competencies prior to do any of the below:
• Carry out moves and changes of position taking account of the individual’s needs, preferences and their advice on the most appropriate methods and equipment.
• Use moving and handling methods appropriate to the individual’s condition, your personal handling limits and the equipment available.
• Move and change individual’s positions in ways which minimise pain, discomfort and friction and maximise the individual’s independence, self-respect and dignity.
• Observe, record and immediately report any significant changes in the individual’s condition when you are moving them.
• Record details of methods of moving and handling which the individual finds acceptable according to legal and organisational requirements.
• Undertake therapeutic programmes that have been developed by physio and occupational therapists.

STL 14 – Support Individuals during Therapy Sessions

• Receive relevant training from therapists and then implement training and competencies throughout the pupils’ day.
• Be able to articulate the purpose of programmes and ensure their delivery in an integrated way.
• Work with individuals to identify the effectiveness of the therapy sessions on their health and social well-being.
• Check observations with appropriate people and against agreed outcomes.
• Identify any issues or problems in relation to the therapy sessions and work with individuals, key people and others to identify and agree changes to the therapy sessions.
• Record and report on therapy sessions within confidentiality agreements and according to legal and organisational requirements.

STL 16 – Provide Displays

• To produce and maintain displays in accordance with the school’s Display Policy.
• To ensure that Information Governance and Confidentiality is applied to any information that you are privy to.

STL 19 / STL 37 / STL 41 – Promote Positive Behaviour

• Highlight and praise positive aspects of pupils’ behaviour appropriate to the individual.
• Recognise patterns and triggers which may lead to inappropriate behavioural responses and take appropriate action to pre-empt problems.
• Encourage the team to support pupils consistently and regularly review their own behaviours to model intended outcomes.
• Provide feedback to relevant people on progress made by any pupils with a behaviour support plan in line with the school’s Behaviour Policy.
• Implement individual pupil behaviour management programmes if required.

STL 31 – Prepare and Maintain the Learning Environment

• Prepare the learning environment to meet the needs of individual pupils.
• Support the teacher in the preparation of resources needed for lessons by gathering and appropriately positioning them for access.
• To ensure that pupils are in the right place at the right time in the right clothing with the appropriate equipment in the correct position.

STL 40 – Support Pupils with Cognition and Learning Needs

• Implement agreed strategies to support pupils with cognition and learning difficulties to learn.
• Sequence and structure learning environment and experiences ensuring adequate time.
• Consistently apply visual, auditory, object and tactile cues.
• Provide an appropriate level of assistance to enable the pupil to experience a sense of achievement, maintain self-esteem and self-confidence and encourage self-help skills.
• Listen carefully to the pupil and positively encourage him/her to communicate his/her needs and ideas.

STL 42 – Support Pupils with Sensory and/or Physical Needs

• Obtain accurate and up-to-date information about: a the nature and level of the pupil’s sensory and/or physical needs and apply to the pupil’s learning needs, planned learning tasks and activities.
• With support adapt the layout of the learning environment and the equipment used to enable the pupil with sensory and/or physical needs to access and maximise learning opportunities.
• Encourage the pupil to actively participate in learning tasks and activities consistent with his/her developmental level, physical abilities and any medical conditions.
• Ensure that any specialist equipment is used appropriately to maintain the pupil’s comfort and maximise his/her participation in learning tasks and activities.
• Give appropriate assistance to enable the pupil to experience a sense of achievement and encourage independence.
• Positively reinforce the pupil’s efforts to participate in learning tasks and activities.

STL 43 – Assist in the Administration of Medication

• Apply standard precautions for infection control and other relevant health and safety measures.
• Report any discrepancies or omissions you might find to the person in control of the administration and to relevant staff as appropriate.
• Be aware of School procedures.
• Contribute to administering and record keeping of medication to individuals in the appropriate manner, using the correct techniques according to the care plan if signed off as competent in doing so.
• Ensure the security of medications throughout the process and ensure all medication is stored in the correct safe place when administration is complete.

STL 4 – Meet their Personal Support Needs

• Attend to pupils’ personal care needs as and when necessary ensuring care and dignity at all times.
• Assist with the organisation of refreshments and mealtimes, feeding individual pupils where necessary including feeding by gastric tube after receiving the necessary training.
• Support pupils in the water and assist with swimming and or hydrotherapy programmes.

PDR – Take part in School Staff Development Procedures

• Take part in a performance management programme and work towards specific pupil progress and professional development targets.
• Take part in a staff induction programme, and pursue other training opportunities as agreed with the line manager.
• Take part in staff development days, class team meetings, departmental meetings, whole staff meetings and other occasional meetings held in usual working hours.
• To support students and volunteers who work within the classroom from time to time.
• The roles and responsibilities in this job description can be reviewed at any time in order to better meet the needs of pupils.
• All of our Support Assistants will be expected to work with a range of pupils in their class and maybe requested to work with others across the School.

The right candidate will have experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

 With experience of working in a complex environment, across a large and diverse workforce, you will be exceptionally organised with a high-level of attention to detail. You will naturally possess excellent inter-personal skills, and an ability to consult and positively engage with key stakeholders across the organisation.

Terms and Conditions

PLEASE NOTE: The Children's Trust Application Form MUST be completed and submitted, for your application to be considered. As part of the shortlisting process, gaps in employment will be examined and further explored during the interview process. 

Strictly no agencies, please.

As we often receive high levels of applicants for our roles, we regret that we will only be able to contact those applicants who are shortlisted for interviews. Therefore, if you have not heard from us within 2 weeks of the closing date, please assume you have not been shortlisted for an interview on this occasion.

About Us

The Children’s Trust is the UK’s leading charity for children with acquired brain injury, providing expert rehabilitation, education, therapy, and care at our national specialist centre in Tadworth, and to children and their families across the UK, via our Brain Injury Community Service.

Boasting a beautiful 24-acre site in Surrey, we are located just outside of London, close to the M25 (accessible via Junction 8, A217 to Tadworth) and easily accessible via National Rail, by way of: Clapham Junction, Sutton, and Epsom.

Staff Benefits

The work we do is highly rewarding, and in addition to an attractive salary, we offer a valuable range of benefits, including, adoption pay, time off for fertility treatment, enhanced paternity leave, paid carers leave, time out days for those experiencing menopause symptoms, time off for gender reassignment.

We also offer additional annual leave days for those with long service, with entitlements ranging from 35 to 41 days (including bank holidays) depending on your length of service.

Other benefits include free on-site parking; a staff shuttle service from Epsom and Sutton train stations to Tadworth Court, subsidised cafeteria, on-site staff accommodation (subject to availability), the ability to retain your NHS pension (where applicable) or the opportunity to join an alternative scheme, and the opportunity to develop your career in a supportive and collaborative environment.

Rehabilitation of Offenders

Many roles at The Children’s Trust are exempt from the provisions of Section 4 (2) of the Rehabilitation of Offenders Act 1974, by virtue of the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013 and 2020) and as such, are subject to an Enhanced DBS check.  Successful applicants will be required to complete an Enhanced Disclosure & Barring Service (DBS) check, which will disclose all unspent convictions and adult cautions and any spent convictions or adult cautions that would not be protected.  The exceptions to this are our retail roles within The Children’s Trust shops, which are subject to Basic DBS checks which will disclose unspent convictions or adult cautions.

Equal Opportunity Employer

To help us achieve our ambition to give children and young people with brain injury and neurodisability the opportunity to live the best life possible, we want to accurately reflect the UK’s diverse population. We want equity, diversity, and inclusion to be at the heart of everything we do, and our people, services, and culture to reflect the diverse needs of all. Through our diversity and inclusion strategy, we have made a commitment to increase the diversity of our charity and create an inclusive culture. We have networks across the organisation working to ensure that these aims are met - including an LGBTQIA2S+ group, Ethnic Diversity Group, and Spark – our broad EDI group. Read more about our EDI work here. We welcome applications from all who share our ambition regardless of background. We will strive to ensure that any reasonable adjustments are made in respect of interview and working arrangements.

Online Searches

In accordance with statutory safeguarding and child protection guidance, online searches will be conducted for shortlisted candidates before interview. The online searches will be conducted by a person who is independent of the interview and selection process and will focus on relevant information returned via searches of the candidate’s name (and variations thereof). Social media searches will be limited to professional platforms such as LinkedIn. Any concerns relating to suitability for work with children and young people will be forwarded to the interview panel, for discussion during the interview.

Citizens Advice Hertsmere is a great place to work, with a friendly and supportive team. We are looking to take on a Debt Caseworker to join our small debt advice team. You will be providing advice to clients supporting them through the debt advice process, including dealing with emergencies, income maximisation, budgeting advice and ultimately helping with a debt strategy. 

You will need to:

1. Prepare and present cases to the appropriate statutory bodies
2. Negotiate with third parties in writing and on the telephone
3. Act for clients where necessary by calculating, negotiating, drafting or writing letters and telephoning
4. Be numerate and able to analyse data and draw conclusions
5. Have good communication and IT skills

Role purpose

To deliver an excellent quality debt advice service to clients, with due regard to the aims, policies and procedures of the organisation and service, working within a client focussed and responsive team.

About Us

Citizens Advice Hertsmere (CAH) is an independent local charity and a member of the national Citizens Advice network. We deliver high-quality advice across Hertsmere and campaign on issues that matter to residents. Our primary office is in Elstree with outreach locations in Bushey and Potters Bar.

Our staff and volunteers supported clients with a wide range of issues including benefits, debt, employment, housing, relationship, and consumer issues. We provide our advice face to face, telephone, and email.

We are a forward-thinking organisation, committed to continually improving, expanding, and developing our services to better serve our local community.

We are a friendly, supportive team, and we are looking for another person to strengthen our debt team. There are opportunities for progression within our service and we encourage and support our staff to achieve their potential. We believe that what we do matters.

About CleanupUK  

We’re a small charity that brings communities together to create cleaner, connected and safer urban and rural neighbourhoods by tackling the litter problems where they live. Litter-picking brings people closer together, enables neighbours to meet one another other and helps create a greater sense of pride and community in local areas.

Historically, we have delivered litter-picking focussed community engagement projects in London and Birmingham. Our current focus is developing partnerships with community organisations across England to expand our reach and increase impact.

Main duties of the role 

• To provide a pro-active, high-quality administration and support service to the Operational Team, Chief Executive and the Corporate Partnerships team. 

Operational Team: Deals with logistics, processes and day to day functions of our work on the ground with community partners and volunteers. 

• To attend weekly team meetings 

• To assist in research into new areas of operation for the charity. 

• To oversee orders of equipment and printed resources to our partners with various suppliers around the country.

• To maintain meticulous records regarding our growing national Cleanup Hub network of community partners. 

• To collate statistics and create regular reports of programme activity, using our website and new database. 

• To provide help and advice to enquiries that come through our information email inbox. This could include; helping people access their profiles on our website or advising them as to how to get involved in community litter picking activity.

• To use Mail Chimp to send mailers to our partners and followers. 

• Database Management, to take a pro-active role in our upcoming database development project, considering how best to structure, store and export data. Following the launch of the database lead on database development and maintenance, such as an annual data cleanse.

• To assist with setting up, maintaining and updating database information, Community Cleanup Hub registrations, profiles and filing systems, ensuring that data handling complies with GDPR requirements. 

• To assist with staff recruitment and induction processes. 

Chief Executive: leads our strategic direction / reports to the Trustees 

• To organise board meetings; booking diary dates, venues, catering and taking minutes. 

• To attend and take detailed minutes at board meetings and any other meetings required. 

• To process invoices, expense claims and credit card statements. 

• To assist with staff recruitment and induction processes. 

Corporate Partnerships: manages relationships with our corporate partners 

• To oversee orders of equipment and printed resources to our corporate partners with various suppliers around the country.

• To assist with staff recruitment and induction processes. 

Our vision is for a world where everyone experiencing a mental health issue receives support and respect. Join our passionate, dedicated team and make a difference today.

About the role

Our Workplace Wellbeing Team has grown considerably in the past few years, and we take pride in delivering great training and raising awareness about mental health and wellbeing in the workplace. This role will play an important part in supporting that growth by maintaining and building on existing customer relationships and forming new ones, and working towards targets to generate an income for our services. This role may also be considered for growth into supporting other training delivered more broadly across Solent Mind.

You’ll work part-time (20 hours per week). Hours can be worked flexibly and include at least one day per week in the office.

About you 

As a Customer Experience and Sales Coordinator (Training), you would be key to the smooth running of our training team, ensuring customer needs are more than met. You’ll be well organised and able to prioritise tasks to ensure your training customers get a great training experience. Furthermore, you’ll be responsible for generating and acting on sales leads to deliver income to targets. A natural problem solver and good communicator, you’ll be in regular contact with customers, trainers, finance and the wider Solent Mind team. Ideally, you’ll have worked in a similar role and have confidence in sales, events, using a CRM and a range of Microsoft tools, such as Excel, Office, Teams, PowerPoint.

About us

We're Solent Mind! We’re part of a network of over 100 Local Minds who tailor trusted mental health services to our communities. We set our own strategies and partnerships and rely on the support of our brilliant local fundraisers.

We collaborate with Mind to make sure their pioneering campaigns, information and research make a difference in Hampshire. Together, we make better mental health possible both locally and nationally.

Benefits

Our Gold award for Workplace Wellbeing Index 2022/2023 and being a Mindful Employer reflects our commitment to our lively, friendly teams. We empower our people to have a voice, discover new opportunities and develop their careers. In addition to knowing you’re making a difference, you’ll also enjoy excellent benefits, including:

• Flexible working to promote a healthy work/life balance
• 25 days’ annual leave rising incrementally to 30 days per year (pro rata for part-time)
• Pension plan
• Employee Assistance Programme
• Season ticket and cycle-to-work scheme

If you’re ready to join the fight for mental health, visit our website to find out more and apply.  

Closing date: Thursday 30 May 2024

Posts may be subject to a relevant DBS check.

SolentMind welcomes applications from all the communities in which we work. Appointments are made on merit.

Registered Charity No: 1081116. Registered with Limited Liability in England and Wales No: 4004500.

Who we’re looking for

You will be an excellent communicator, as well as a practical, well organised and hardworking individual, preferably with experience in the voluntary sector or equivalent transferable experience.

Reporting to the Regional Service Manager, you will support the Service Manager with managing the Cardiff Support Through Court service. You will provide support to volunteers and oversee the daily running of the service when on duty to ensure day-to-day operations run smoothly. 

Due to funding requirements, the successful applicant must be fluent in Welsh.

About Support Through Court

Support Through Court is an independent charity providing practical and emotional support to people facing the court process without the benefit of legal representation. Most people are unfamiliar with - and may be frightened of - the courts, and may be facing serious issues that could affect their children and relationships, finances, or the security of their homes. Our staff and volunteers empower people facing court alone, helping them to go through the court process with dignity and confidence. Together, we can ensure that no one faces court alone.

The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.

TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.

The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.

This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.

Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.

In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.

Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.

* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.

* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.

We are The Conservation Volunteers.

Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.

Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.

The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.

The outcomes of our work:

· Environment: Green spaces are created, protected and improved, for nature and for people.

· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.

· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.

· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.

Join in, feel good.

CST Client Advisor

​

Role:

As a CST Client Advisor, you will play a pivotal role in assisting clients transitioning from military to civilian life by providing tracking, referral, and job matching services. Working closely with the CST team, you will offer advice and guidance to both clients and employers, utilising ADAPT and the CTP jobs board (RightJob). This role requires a dedicated individual with exceptional communication skills and a passion for supporting others.

​

Reporting to the CST Team Leader and Support Centre Manager, you will contribute to the efficient operation of our office through your dedication and customer service skills.

​

This role offers flexible working hours, including options for full-time or part-time (minimum of 3 days or 21 hours) employment, and is open to job share arrangements with a salary of £22,000 pro rata.

Please indicate your preferred working schedule/ hours.

​

​

Key Responsibilities:

​

• Monitor the progress of clients through telephone and email tracking, adhering to CTP CCMP and relevant working instructions.
• Refer clients to appropriate resources such as Employment Advisors, Specialist Employment Consultants, or Career Consultants, in alignment with CTP CCMPs.
• Provide responsive helpdesk support to employers and service leavers requiring assistance with CTP online services.
• Accurately record all interactions with clients and employers on the CTP ADAPT BMS.
• Track client outcomes post-discharge and record successful "Settled" outcomes as per CST CCMP.
• Encourage employers to utilize the Right Job registration and vacancy posting process.
• Assist in promoting CTP services to service leavers and employers.
• Provide cover for other team members during absences or holidays.
• Undertake additional tasks and requests as directed by the CST Team Leader / Support Centre Manager.

​

​

Person Specification:

Essential Competencies:

• NVQ Advice and Guidance (Level 3) or equivalent.
• Experience in guiding, advising, and supporting individuals.
• Self-motivated team player dedicated to achieving successful outcomes.
• Excellent verbal and written communication skills with a personable manner and strong telephone technique.
• Proficient in IT and keyboard skills.
• Experience in business administration, including database and customer relation management systems.
• Strong organizational skills with a proactive approach to achieving goals.

​

Desirable Competences:

• Empathy with the challenges faced by Armed Forces personnel in civilian employment.
• Understanding or interest in the employment market and recruitment.
• Experience in marketing, promotion, or customer liaison.
• NVQ Advice and Guidance (Level 4) or higher.

​

Security Clearance:

• Successful candidates must undergo Ministry of Defence security clearance, requiring residency in the UK for over 5 years.

​

Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

If you meet the criteria and are passionate about supporting service leavers in their transition to civilian employment, we encourage you to apply.

​

Founded in 1903, Fauna & Flora International (FFI) is the world’s longest established international conservation organisation. Our vision is to create a sustainable future for the planet where biodiversity is conserved by the people living closest to it. We aim to do this through the conservation of threatened species and ecosystems worldwide, choosing solutions that are sustainable, based on sound science and take account of human needs. We have become a trusted entity in the world of conservation. Today FFI is active in over 40 countries.

Impact monitoring plays a key role in conservation management — to ensure effective delivery of projects — and is something that donors are increasingly interested in seeing. This internship will provide an opportunity for someone at the start of their conservation career to gain experience in the design, development and implementation of robust project Monitoring Evaluation and Learning (MEL) processes, developing skills in data handling and management essential for assessing impact of project activities.

This internship will support current work to design and deliver MEL at the project level and across the Africa programme portfolio, by helping to support establishing systems and processes that enable the analysis and presentation of data gathered as part of Fauna & Flora’s work in Uganda.

As part of our work in Uganda, members of the community have been collecting data on chimpanzee sightings, threats and human-wildlife conflict. However, the systems and methods used to collect this data have changed over time, making comparing data between years and identifying conservation impact achieved challenging. This inconsistency in data management is a challenge faced across Fauna & Flora that we are seeking to address.

During this internship, you will work with the Uganda team, who have been working alongside partners to conserve chimpanzees in a human-dominated landscape since 2014, and the Conservation Design & Impact (CDI) team, who aim to support and increase biodiversity conservation impact across Fauna & Flora’s global portfolio and the communities and partners with whom we work. Working with both teams, you will help ensure that community-gathered chimpanzee datasets are utilised to their full potential to maximise impact of the project. You will focus on cleaning, analysing and presenting existing data, as well as ensuring that future data collection systems allow for updated analysis to be conducted quickly and easily. You will work closely with the Uganda Team to ensure that anything developed fits their current and future needs but learnings from your work will also be applied to other Fauna & Flora projects.

You will learn about the importance of impact monitoring to conservation projects, as well as specific technical skills in data analysis and presentation, in particular, geographic information system (GIS) skills. You will learn about chimpanzee conservation, particularly the issues facing the species in a subsistence farming-dominated landscape. Finally, you will learn how a busy international NGO works, and have the opportunity to build networks in the sector.

Note that this internship has been designed to create a professional development opportunity for people who are new to the conservation sector. Therefore, applicants should have less than two years paid or unpaid experience in the conservation sector (not including academic work).

This role is not eligible for sponsorship for a Skilled Worker Visa.

The closing date for applications is 28 June 2024. Interviews are likely to take place during the week commencing 15 July 2024.

Women’s Aid in Luton is a charity dedicated to supporting women exposed to gender-based violence and exploitation, and their children, to be safe and have access to appropriate intervention, support and advice in order to live free from fear and harm.

Our core values are diversity and inclusion, collaboration, advocacy and innovation and our team members apply these daily to achieve our mission to practice in an anti-racist and anti-discriminatory way and develop professional cultures that recognise and challenge oppression in all forms.

We currently have an exciting opportunity for a Senior Administrator to join our charity. 

Where: Luton

Hours:  37.5 hrs per week

Salary:  £24,432 - £26,357 per annum dependent on experience -

Fixed Term: 12 months

Responsibilities

About the role:

As a Senior Administrator, you will play a crucial role in supporting the efficient functioning of Women’s Aid in Luton. Your responsibilities include managing office operations, supporting senior managers, scheduling appointments, planning meetings, and performing various administrative tasks. Additionally, you will demonstrate a strong commitment to our organisation’s vision, values, and strategic aims.

 What we offer:

At Women’s Aid in Luton, we prioritize your well-being and provide a supportive workplace.

Below are some of the benefits that we offer as an employer.

• 25 days holiday (+ bank holidays)
• Flexible working arrangements
• Comprehensive Health Coverage: We provide access to a wide range of health services including dental, optical, and practitioner services such as physiotherapy, chiropractic, and more. We also provide free health coverage for employees' children under 18, making sure the whole family is supported.
• 24/7 GP Support: Our employees have around-the-clock access to GP advice lines and virtual doctor services.
• Free Counselling: We prioritise mental health by providing a 24/7 counselling hotline and up to six face-to-face counselling sessions.
• Prescription Reimbursements: Employees can get reimbursements for NHS prescriptions, reducing their out-of-pocket healthcare costs.
• Personal Accident Cover: Our employees are safeguarded against permanent disability, accidental death, and dental trauma with our personal accident cover.
• Exclusive Discounts: Working with us gives access to an array of exclusive discounts on food shopping, cinema tickets, gym memberships, dining out, tech, travel, and more.
• Life Event Support: We offer financial support during significant life events with our Birth & Adoption Grant.
• A monthly paid wellbeing hour
• Training, career development & progression opportunities
• A friendly and supportive team

Please read attached Job Description and Role Specifics for a more detailed outline of responsibilities 

Due to the sensitive nature of this role, we will be considering female applicants only in accordance with the provisions of the Occupational Requirement (Equality Act 2010, pursuant to schedule 9 part 1)

If this sounds like you and you’d like to begin your journey with Women’s Aid in Luton, then we’d love to talk to you. 

Who we are

The problem - On average, 160 young people are excluded from school each week. Once excluded, prospects for these young people are bleak, with only 4% achieving good GCSE grades, and 67% entering sustained education, employment or training compared to 96% of their non-excluded peers. This can be a pipeline to prison, with concerning statistics showing 63% of prisoners having been excluded from school.

Our mission - To ensure that young people who have been excluded from school are not excluded from society.

Who we serve - We support the hardest to reach young people in the most disadvantaged communities, each of whom are most at risk of experiencing school exclusion or are at risk of being excluded. Young people who are eligible for free school meals are 4x more likely to get excluded, along with black Caribbean boys. Young people with special educational needs are also six times as likely to be excluded as their peers.

Our work - We work in a number of different settings both during term time and after school. Our coaches lead small groups of 8-10 young people, using sport as a hook and mentorship as an anchor to develop their soft skills, as well as improve their physical & mental wellbeing. This, coupled with exposure to the work place through Career Taster Days, raises their aspirations and puts young people in a better position to enter sustained education, employment or training (EET) when they leave school.

Role Overview

Salary – £23,500 to £25,000 (pro rata if part time)

Workplace – Various, daily travel to our delivery sites with some home working

Hours – Up to full time 37.5 hours (we are open to requests for part time and full time working)

Start – August

We are looking for people to join our team across England and Wales in Newcastle, Liverpool, Birmingham, Wolverhampton, Cardiff, Luton, Milton Keynes, London.

We are recruiting Youth Workers across our delivery locations in England and Wales to join our squad in August for the new academic year. This is a frontline role where you will spend the majority of your time working with young people, building relationships with them and delivering our full programme of activities which includes rugby based activity sessions, employability workshops, career taster days and more.

You will be working with some of the hardest to reach young people who are most at risk of exclusion, in small groups of 8-10. We use rugby as a hook and mentorship as an anchor, using our four cornerstones (developing life skills, raising aspirations, improving physical wellbeing, focus on mental wellbeing) to develop young people throughout their time with us. We enable young people to be in a better position to enter sustained education, employment or training (EET) when they leave school. 

The delivery team always work in pairs, running our interventions across a variety of settings (including mainstream schools, Pupil Referral Units, Alternative Provisions, SEN schools, Youth Offenders Institutes, community centres and rugby clubs) working in the school timetable and between 3-7pm. While delivering our interventions is a big part of the job, you will also be responsible for supporting the team to ensure the successful collection of data, managing school relationships and delivering on partnership projects.

You do not need to be a rugby fanatic for this role, but you do need to be passionate about social mobility of the excluded. We are looking for someone with a youth work, teaching, mentoring or sports coaching background to help strengthen our team as we work towards our forward strategy. 

We are also adversiting for a Lead Youth Worker, Lead Coach and Delivery Lead. See our website for all job vacancies. 

About the opportunity
As our Digital Marketing Officer, you will play a pivotal role in supporting the Marketing Manager and broader team in volunteer and school recruitment efforts, while managing our social media presence. Your primary responsibilities will include managing and curating content for Action Tutoring's social media platforms, including Facebook, Instagram, LinkedIn, X, and TikTok.

In addition to social media management, you will contribute to the creation of diverse content, such as graphics, videos, and photography, with occasional visits to our school programmes and events. You will also monitor and report on the impact of our social media campaigns, staying abreast of industry trends to optimise our digital presence.

If you're creative, passionate about education, and thrive in community engagement, we'd love to have you on board.

Closing date: Sunday 19th May 2024
Interviews: 28th and 29th May 2024
Start date: June 2024

Location: This role is remote. The candidate can be based anywhere in the UK. Occasional travel to London is required.

We use anonymised applications for our shortlisting process.

Duties and responsibilities
• Responsibility for managing Action Tutoring’s social media channels (Facebook, Instagram, LinkedIn, X, TikTok and YouTube). Plan content (in collaboration with wider Marketing and Communications team) in line with the charity’s wider campaigns, volunteer recruitment rounds and key messages, ensuring regular diverse posting.
• Work with the Marketing Manager to develop engaging content which encourages the recruitment of high quality volunteer tutors, enquiries from potential partner schools and raises awareness of the charity to potential fundraisers, donors and employees.
• Promote the breadth of Action Tutoring’s activities and projects on social media, working across the whole team to gather content to raise brand awareness (including Programme, Philanthropy, Operations, Policy and Impact).
• Contribute to the development of content for social media channels including graphics, video and photography, with the occasional visit to school programmes and other charity events.
• Regularly analyse and report on the impact of Action Tutoring’s social media content through weekly analysis, quarterly reporting and campaign analysis.
• Monitor social media trends and industry developments to ensure we’re maximising content across all channels.
• Lead on blogger, influencer and community outreach (e.g. Facebook community groups, Next Door) to help raise awareness of Action Tutoring's volunteering opportunities and encourage applications.
• Manage our national digital adverts (such as Indeed, CharityJobs, Do-It). Respond to any direct enquiries sent through these and other digital platforms, including the Volunteer Facebook Group and Google business.
• Identify national digital advertising opportunities for volunteer and school marketing, and support with content for regional adverts. Work with the Marketing Manager to analyse impact and decide where our budget is best spent.
• Support the day to day management of Action Tutoring’s website, editing content with updates upon request. Support with creating high quality, engaging content for the Action Tutoring website to ensure it’s optimised.
• Create external marketing materials on request and support with ad-hoc visual design work.
• Support with the attendance at volunteering promotion events, mainly university fairs.
• Any other duties deemed reasonable by the Chief Executive Officer.

Person specification

Qualifications criteria:
• Right to work in the UK.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:

• Excellent knowledge of social media platforms such as Facebook, Instagram, LinkedIn, X, and TikTok.
• Copywriting skills: able to interact with a range of audiences and have outstanding verbal and written communication skills. The role involves representing our brand on various channels and you will need to be able to adapt your communication style to different audiences and inspire them to engage with the charity.
• Able to work independently and use initiative in a range of situations.
• Able to think creatively and generate content to effectively convey messages and motivate audiences.
• Adaptable and open to learning. You will need to be willing to adapt and to grow and develop with the organisation.
• Efficient and able to work under pressure when required, able to multi-task and juggle a varied workload.
• Committed to equality, diversity and inclusion.
• Committed to the mission and values of Action Tutoring.
• Committed to promoting and safeguarding the welfare of children.

Do you have experience of outbound calling in a call centre environment? Do you thrive on connecting with people and making a difference? 

Look no further! Join our team as a fundraising call centre agent and contribute to world free from the fear of heart and circulatory diseases. A world without heartbreak.

About the role
As a valued member of our Customer Engagement team, your role will be pivotal in driving our support and fundraising efforts through outbound calling. Your mission is to connect with our British Heart Foundation (BHF) supporters, who are the lifeblood of our organisation.

Here’s how you’ll make a difference:

• Supporter Engagement Specialist: Connecting with our BHF supporters through outbound calls. 
• Fundraising Event Advocate: Promoting major fundraising events like the London Marathon and the London to Brighton Bike Ride. 
• Customer Experience Ambassador: Enhancing satisfaction and relationships through social media and stewardship activities. 

Working arrangements

We have two 6-month fixed term contracts available. These roles, while initially for six months, could potentially lead to permanent job opportunities.

Working hours are between 09:00am – 07:00pm, subject to business needs. Normal working hours are 09:00am to 05:00pm - Monday to Friday, with flexibility to work 11:00am - 07:00pm during peak event season.

This is a blended role, where your work will be dual located between your home and our Birmingham office (B37 7YE). 

At the BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

Need more help balancing your work and home life? Talk to us about what flexibility is available at the application or interview stage.  

About you

• Outbound Calling Experience: You’ve honed your skills in a call centre environment, where you’ve built strong relationships over the phone. You can use your experience in this environment to enhance our customer experience and drive fundraising revenue.
• Exceptional Communication Skills: Your written and spoken English is impeccable. You’ve previously  experience engaging  with customers via social media.
• Tech Proficiency: Your computer literacy is top-notch, you have experience with Microsoft Office, CRM systems, and data entry.
• Outstanding Customer Service: World-class customer service is your mantra. Your empathy and enthusiasm radiate, and your skills enable you to facilitate informative and engaging customer interactions.
• Attention to Detail: You’re meticulous. Whether it’s accurately recording data or ensuring smooth operations, your administrative skills shine through.

What can we offer you? 
 
Our Career Academy provides you with support, inspiration, and opportunities to help you unlock your full potential. We have a strong culture of internal progression and will actively support you to develop your career within the Customer Services team and the wider organisation. 
 
Our generous staff benefits include: 
• 30 days annual leave plus bank holidays 
• Private medical insurance 
• Dental health cover 
• Contribution towards gym membership 
• Pension with employer contribution up to 10% 
• Life assurance 

Want to play your part in transforming society?

You’re in the right place.

In Preston, Resurgo is partnering with Preston Minster where Spear acts as a key part of the church’s mission to change the culture of the town by bringing hope to unemployed young people.

Preston Minster’s vision is to play their part in the re-evangelisation of the nation, the revitalisation of the church, and the transformation of society. In 2019 they were sent from Holy Trinity Brompton, London, to help people in Preston find their home, find their purpose and transform their city. A vibrant church in the heart the city centre, with a mission to see lives changed by Jesus. They aim to be a church that offers a big welcome and a safe space to explore the Christian faith and encounter the person of Jesus.

Whilst holding the portfolio for Spear Coach, the post holder will be a member of Preston Minster and actively involved in the life of the church beyond their ministry area. A commitment to this, as well as a flexible attitude, is vital.

The important stuff 

Salary: £24,000 pro rata, plus defined contribution pension scheme

Hours: Part time, 20 hours per week, between 9.30am – 5.30pm, Monday – Thursday (with some flexibility and occasional evening or weekend work for events such as Spear Celebrations)

Location: Preston Minster

Closing date: Sunday 19th May (We are interviewing on a rolling basis and might close the application early if we find the right candidate) 

Interviews: We are anticipating to commence interviews the w/c Monday 20th May.

Application: Please apply by emailing Preston Minster. We will not process applications through this page.

Start Date: June 2024

Download the application pack for more information.

Personal qualities we’re looking for

• An active Christian, able to personally represent the values and beliefs of Resurgo and Preston Minster
• A commitment to grow and learn spiritually and as a Christian leader, and a desire to learn and understand coaching techniques
• Passion for social justice and for working as part of the church to transform communities, especially supporting young people in employment or education
• High emotional intelligence, a sense of humour and fun!
• Confident communication and interpersonal skills, both over telephone and face to face; particularly a confidence in group facilitation
• An ambitious and self-motivated individual with the ability to prioritise workload, exercise initiative and work well under pressure.

Key Responsibilities

Spear Programme

• Lead group sessions of up to 10 young people, using coaching skills to transform their mindsets, and to maximise their potential in stepping into the world of work
• Prepare and deliver coaching sessions on a weekly basis and find creative ways of developing ongoing relationships with Spear Trainees. This includes running application workshops with past Trainees as well as maintaining records and reporting on statistics.

Relationship management

• Build and manage relationships with a variety of stakeholders, including referrers, local businesses, and other organisations
• You will support with job fairs, mock interview days and welcoming external visitors to the centre

Church Community

• The Spear Coach is directly employed by Preston Minster, meaning you are part of a vibrant church staff team and submerged in an exciting faith community
• Help to raise the profile of the Spear programme within Preston Minster and build a network of supporters and volunteers from the congregation
• Other ad hoc church responsibilities from time to time

Centre operations

• Support the wider Spear team and senior leadership team in developing the financial sustainability of Spear Preston e.g. gathering data for funding applications, organising community fundraising events.
• Work with relevant members of the ministry team, particularly youth and student ministries to further embed Spear into the life of the church.
• Liaise with relevant staff locally on-site issues and work to resolve them as soon as possible, ensuring the office and training rooms are safe and tidy working spaces in line with health and safety policies and safeguarding issues are reported in a timely manner.