Operations manager roles jobs in barnet, essex
Job Title: Member and Supporter Experience Officer
Team: Member and Supporter Experience
Location: Hybrid (split between home-working and London)
Interview Dates: 27th and 29th May
*This role sits within a pay grade with a pay range of £25,601 to £32,089. The salary on appointment will be set at the lower end of the pay range, to a maximum of £27,568 depending on the candidate's skills and experience. This approach aims to ensure fair compensation for new hires while maintaining alignment with the structured pay scale for the role.
It’s an exciting time to join the Ramblers as we have recently refreshed our strategy to support the delivery of our long-term ambitions.
We need your drive, knowledge, skills, and creativity to help us raise awareness of the Ramblers and what we stand for, enabling the charity to grow its supporter base and open up the joys and wellbeing benefits of walking to many more people.
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Context and purpose of role
At the Ramblers, we are committed to providing our supporters with the very best experience possible, placing the Member and Supporter Experience Team at the heart of our operations. The team acts as the first line of support for members and supporters, responding to enquiries, managing interactions, and deepening engagement with the Ramblers.
This role is instrumental in ensuring a seamless supporter journey, helping to attract, welcome, and retain supporters while providing valuable insights to the organisation to improve supporter experiences. As an ambassador for supporters, the role also contributes to the organisation’s ability to deliver its charitable mission.
Key responsibilities
Supporter Engagement
- Respond to supporter enquiries via phone, letter, email and social media in a timely and professional manner, and with professionalism, empathy and attention to detail.
- Triage enquiries, referring complaints, safeguarding and safety matters to the specialists in the organisation and escalating other enquiries as needed to subject-matter experts.
- Listen and respond to the needs of each supporter, understanding their motivations and experiences to foster long-term relationships.
- Acknowledge and thank donations and other payments in a timely and personalised manner.
Payment processing
- Handle and manage the Direct Debit cycle, ensuring accuracy, compliance and timely processing with support from colleagues and finance.
- Provide monthly KPIs related to Direct Debits to Head of Member and Supporter Experience.
- Process and manage in-bound financial payments in an accurate and timely manner, managing any reconciliation as required.
- Investigate and resolve any payment issues, liaising with supporters and the payment processor as needed.
- Support our auditors and finance team on any reconciliation or financial enquiries.
Data integrity and CRM Management
- Maintain accurate records of interactions, transactions, comments, and complaints in the CRM system in accordance with data protection and Gift Aid Legislation.
- Share key supporter data and insights within the organisation to elevate the supporter voice.
- Support key supporter administration tasks (e.g. welcome pack data send)
Problem-solving and complaints handling
- Investigate and resolve low-level issues or complaints, liaising with other colleagues as required and keep supporters informed throughout the process.
- Handle complex technical enquiries related to our digital tools such as app, website, insight hub.
- Manage feedback and complaints, following established procedure with a focus on turning negative experiences into positive ones.
Volunteer support
- Provide training and support to key volunteers, such as Membership Secretaries, helping them to attract, welcome and retain members.
- Provide support to office volunteers, ensuring they feel values and supported to carry out their tasks effectively.
Continuous improvement
- Input into new digital development to ensure supporters receive value, and to minimise pain points
Other
- Undertake such other duties as may be reasonably required of the post.
- Engage and proactively develop excellent working relationships across the organisation.
The person
Knowledge, Skills and Experience
Essential:
- A high standard of organisational, interpersonal and communication skills.
- An excellent telephone manner.
- An ability to maintain high levels of accuracy at all times.
- Ability to adapt style, tone and content to provide a tailored service to supporters.
- Ability to show initiative and determination to investigate and solve complex enquiries.
- Excellent time management and organisational skills enabling you to plan and prioritise incoming workloads to SLAs set.
Desirable:
- Proven experience of working in a busy customer/supporter service environment.
Personal Attributes
- A team player, develop collaborative, strong and effective working relationships.
- Empathetic and patient, with a genuine desire to help members and supporters.
- Positive and professional attitude.
- Proactive and self-motivated with the ability to work independently.
- Adaptable and flexible in a fast-paced environment.
- Strong sense of responsibility and accountability.
Values and Behaviours
Our values are the core principles that guide us daily in our work and our membership of the Ramblers. We all share the passion that walking is for everyone and by living our shared values we can ensure the Ramblers is an organisation to be proud of. Our values will earn trust for the Ramblers brand which will allow us to open up a world of walking opportunities for even more people.
Inclusive
We make everyone feel welcome and part of the Ramblers community. We make sure we all feel respected and accepted and know our contributions make a difference in achieving our mission.
Inspiring
We strive to inspire people through the way we act and the things we say. We channel our passion and ambition so others are moved to help us achieve our mission.
Empowering
We empower and encourage each other to make a positive contribution to our teams and the Ramblers. We do all we can to make sure everyone has the ability, and feels confident, to take action.
Responsible
We take responsibility for ourselves and those around us seriously, by always acting in a safe and supportive way. We care about the environment and make sure we do what we say we will do.
Job Title: Individual Giving Fundraiser
Salary: Circa £31k
Team: Supporter Engagement Team
Hours: 37.5 Monday-Friday
Location: Shooting Star House, Hampton, TW12 3RA (Hybrid working pattern)
About Shooting Star Children’s Hospices
We have an exciting opportunity for an Individual Giving Fundraiser to join our team at Shooting Star Children’s Hospices.
Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.
At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.
About the role
We are looking for an enthusiastic and motivated Individual Giving Fundraiser to support the Supporter Development team as Individual Giving Fundraiser.
This is an exciting and varied role will be providing a key role in developing and increasing income, donor acquisition and engagement across SSCH’s Individual Giving fundraising programme, including legacies. The post will work to maximise potential and develop both new and existing donors, through targeted donor development campaigns, supporter acquisition and retention programmes.
The post holder will work flexibly across the Individual Giving income streams including individual donations, campaigns, gifts in memory and legacies. As part of this, a key responsibility will be the relationship management and support to any of our supported families who choose to fundraise for SSCH. This role will also support with legacy administration.
This role will combine a targeted driven approach with excellent donor care and relationship management helping to drive growth and income.
About you
The successful applicant will have demonstrable experience within a fundraising or comparable role. Ideally the candidate will have some legacy administration experience.
You will also have an ability to work independently and collaboratively as part of the wider fundraising team to ensure success of income growth.
Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.
What we offer
In return you will receive a competitive salary along with a range of benefits, which include:
Pension scheme
- NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions
Annual leave
- 27 days plus Bank Holidays rising with length of service
- 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
- Generous sick pay scheme
- Enhanced maternity, adoption, and paternity leave pay
- Flexible working arrangements
- Death in service benefits
- Reimbursed professional membership fees
- Eye care
- Employee referral scheme
- Blue Light discount card
Health and wellbeing
- Employee Assistance Programme
- Occupational Health
- Mindfulness sessions
- Cycle to work scheme
- Mental Health First Aiders
- Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site
Safeguarding
We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Also, we are committed to equal opportunities and consider all applicants to be in line with the Rehabilitation of Offenders Act 1974. Employment is subject to receipt of satisfactory references and a DBS check.
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
Home-Start Epsom, Ewell and Banstead is a voluntary organisation committed to promoting the welfare of families and children. Staff and Volunteers offer regular support including emotional and practical help to families in their own homes and specialist projects within the community.
We are recruiting for a part-time Administrator/ Finance Assistant who will work with the Manager and a small team to ensure the organised and efficient operation of the charity. You will need excellent administrative, organisational, IT and finance skills to provide administrative and financial support for all aspects of Home-Start’s work. Experience of running payroll and using online accounting/payroll software would be beneficial. Ideally suited to an excellent administrator who can develop into the finance role. Training will be provided.
A good standard of education (GCSE, and relevant administration/ finance qualifications and/or experience), together with sensitivity and excellent communication skills are essential. You should understand and be committed to the role of the voluntary sector, be able to work in a small team, and demonstrate the ability of taking initiative. An enhanced disclosure check will be required.
The closing date for applications is Monday 2nd June (11:59pm)
Interviews will take place during the weeks of 9th & 16th June 2025
For an informal discussion or for more information, please contact the office at the details on our website and our CharityLog profile.
Please note: Following Safer Recruitment standards, we do not accept CVs. Home-Start Epsom, Ewell and Banstead is committed to safer recruitment practice as an important part of safeguarding and protecting children and adults at risk.
Home-Start is committed to equality of opportunity and diversity and actively encourages applicants with different backgrounds and experiences.
Home-Start Epsom, Ewell and Banstead is a Company Limited by Guarantee No 8765689 and Registered Charity No 1156539
Home-Start Epsom, Ewell and Banstead's mission is to shape a community where all children have the best possible start in life.




The client requests no contact from agencies or media sales.
Location: Remote · London, UK - Some travel is required
This role is all about driving effective communication during a transformative period for the organisation. You'll be at the heart of the change, ensuring that employees and volunteers are informed, engaged, and motivated. You'll design and implement communications, collaborate with stakeholders to create compelling content, and ensure that messaging is both consistent and aligned with SSAFA’s values.
You'll organise and facilitate events and meetings, respond to feedback, and evaluate the effectiveness of your communications. Your work will be crucial in maintaining a positive and cohesive environment during the transformation, making sure everyone is on the same page and excited about the ongoing changes.
About the team
You'll be joining the Welfare Operations Directorate Project team, which is part of the wider implementation team responsible for a major organisational change programme.
In this role, you'll work directly to the Project Manager and alongside the Project Officer, ensuring seamless collaboration and communication to all stakeholders. You will also have regular contact with the Internal and Change Communications Manager in the Fundraising and Marketing Directorate, aligning your communication strategies with the broader internal communications strategy of SSAFA.
In essence, you'll be working with a dynamic and committed team that plays a pivotal role in driving transformation and ensuring everyone is on board with the changes. If you're passionate about internal communications and thrive in a dynamic, change-driven environment, this could be the perfect opportunity for you.
About you
You have proven experience in internal communications ideally within a charity or non-profit organisation, with excellent written and verbal communication skills. You design and implement effective communication plans, engage with diverse stakeholders. Your technical proficiency in using digital tools allows you to create and deliver engaging content across various formats.
Highly organised and adaptable, you work collaboratively with teams to support organisational change projects. You are a committed self-starter, motivated to work independently and take proactive steps. Your ability to build relationships with a diverse range of individuals ensures you meet project needs and deadlines effectively.
About SSAFA
SSAFA, the Armed Forces charity, has been providing practical, emotional, and financial support to our Forces and their families since 1885. SSAFA, is a trusted source of support for the Armed Forces community in their time of need; last year our trained teams of volunteers and employees helped more than 53,000 people in need, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. We are here for that person and their family – any time they need us, in any way they need us, for as long as they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 18 May 2025
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.

Do you speak Bangla?
Harris Hill – Charity Recruitment Specialists is proud to be partnering with a dynamic emerging charity dedicated to creating meaningful impact in health and education across Bangladesh. We are assisting in their search for a Charity Administrator for an exciting 12-month fixed-term contract. This fully remote role (UK-based) offers the potential for extension.
Rooted in community-driven development, the organisation aims to empower local voices, strengthen healthcare delivery, and improve access to education at the grassroots level.
We are looking for a proactive and detail-oriented Charity Administrator to lead on core administrative and compliance functions during the crucial start-up phase. You will be instrumental in the charity’s formal registration process with the Charity Commission, drafting essential governance documents, setting up operational systems, and ensuring that policies and procedures are both robust and fit for purpose. Your work will support trustees, liaise with external partners and advisors, and help establish the frameworks needed for long-term, sustainable growth.
You will be the central point of coordination between the UK-based team and stakeholders in Bangladesh, helping bridge cultures and systems while ensuring smooth communication. The role also involves assisting with documentation for early-stage fundraising efforts and contributing to the development of internal reporting tools that will help track progress and impact.
This role requires someone with some knowledge of Bangladeshi culture and languages (Bengali or Bangla). To be successful, you will have experience in charity set-up or small charity administration and a strong understanding of the UK Charity Commission regulations. You will be comfortable juggling priorities, managing multiple workstreams, and drafting professional documentation. Familiarity with international development would be advantageous, though not essential.
To apply, please submit your up-to-date CV. Cover Letters are not required for this recruitment.
Please note, only successful applicants will be contacted with further information.
As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
The Finance Officer will join a small and dynamic team that covers Finance, Human Resources, IT and Business Operations. The Finance & Operations team play a critical role by running the day-to-day operations and providing the infrastructure that enables the continued delivery of the Trust’s mission and objectives.
The Sutton Trust is seeking a highly motivated and enthusiastic Finance Officer to join the team and provide crucial support on a range of key finance processes. This is a fast-paced and hands-on role that requires an understanding of basic finance processes. You can expect a steep learning curve in a passionate and supportive working environment.
We have recently introduced a new accounting system and are looking for someone who is willing to learn, make the most of the improved technology and contribute to automating (and improving) our finance processes. If you are up for a challenge, enthusiastic and keen to contribute your ideas, then come on this journey with us.
The Team
This role will fit into the small Finance & Operations team and will be line managed by the Finance Manager.
Main Duties
- Maintaining the Purchase Ledger including processing supplier invoices, staff expense claims, grant and bursary payments, reconciling statements and making the relevant payments
- Maintaining the Sales Ledger including raising invoices and allocating receipts
- Cash management including checking bank transactions daily, allocating transactions on the accounting system and producing regular bank reconciliations. Paying in cheques and reconciling floats, if required
- Maintaining accurate records of both unrestricted and restricted fund transactions including receipts, grants, staff expenses, overheads and cash
- Providing timely and accurate financial support to the Programmes, Development and Research teams to assist them with forecasting, budgeting, reconciliation and (donor) reporting
- Supporting with the month end procedures such as balance sheet reconciliations, depreciation, month end adjustments, salary and overhead allocations
- Gathering monthly payroll information and reviewing monthly payroll reports
- Assisting with the administration of the pension scheme and of employee benefits
- Preparing quarterly Gift Aid claims and maintaining the relevant supporting documentation
- Assisting with the year-end statutory accounts preparation, audit and budget setting process
- Ensuring that the filing is done in a timely manner and that all paperwork is up to date
- Proactively updating your own knowledge in relation to the role, identifying and undertaking appropriate training
- Keeping up to date with legislation, policies and procedures relevant to the role and the Trust’s work
- Other duties as necessary from time to time
- Contributing to continuous process improvement efforts and suggesting ways to further automate tasks with the new accounting system
- Assist with creating finance procedure notes for the new accounting system.
Person Specification
Skills and Experience
We are looking for an individual, who can demonstrate:
- Excellent numeracy skills and strong verbal and written communication skills
- Strong organisational and problem-solving skills with the ability to multi-task
- Sound understanding of double entry book-keeping including month end adjustments
- Excellent working knowledge of Microsoft Office, particularly Excel
- Confidentiality
and who is:
- AAT qualified, holds a similar qualification or is working towards qualification
In addition, experience in the following areas will help you to stand out. However, this is not required, and training will be provided if needed for the right candidate:
- Experience of working in a busy finance department with responsibility for similar tasks
- Experience of working in the education or not-for-profit sector
- Experience of working with Xledger or equivalent accounting software
Competencies
- Sympathetic to the aims of the Trust and its mission to address educational disadvantage;
- A flexible and adaptable approach to accommodate the varying aspects of the role, able to prioritise tasks and work to deadlines
- Ability to work collaboratively as part of a team and independently with a high degree of initiative
- Has excellent attention to detail
- Quick Learner with a proactive approach to problem solving
Other
- Eligible to work in the UK*
*Please note that we are not a licensed visa sponsor
Terms of Appointment
- Contract: Full-time, Permanent (part-time considered)
- Salary: £33,000-£36,000
- Office location: The Sutton Trust, 9th Floor, Millbank Tower, 21-24 Millbank, London, SW1P 4QP. Our home working policy gives staff the option to work from home for up to 60% of the time, with approval from their line manager.
- Hours: The standard working hours are 9am to 5pm, Monday to Friday and may also be required to attend events / meetings outside of their normal working hours during weekday evenings and occasionally at weekends
- A DBS check may be required
Interviews
Applications should reach us by midday, Thursday 22nd May, with first round interviews held at our London offices in the week commencing 2nd June, and second round interviews held over Zoom in the week commencing 9th June.
Safeguarding statement
The Sutton Trust believes that a child, young person or vulnerable adult should never experience abuse of any kind. We all have a responsibility to promote the welfare of all children and young people and to keep them safe. Therefore all posts undergo a safer recruitment process, including but not limited to, disclosure of criminal records where necessary and eligibility to work in the UK. We have procedures in place to promote safeguarding and a safe culture at the Trust.
Contextual recruitment
The Trust is committed to ensuring equality of opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds, including those underrepresented at present at the Trust, to apply for this role. As such we particularly welcome applications from people with disabilities, Black, Asian or Minority Ethnic backgrounds, LGBTQ+ and from different socio-economic and educational backgrounds. We are committed to being an inclusive and welcoming place to work and know that greater diversity will lead to even greater results for the young people we support.
We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
We also operate contextual recruitment at the Sutton Trust. Our application process gives you the option to include information about your background, such as whether you were eligible for free school meals, whether your parents went to university, or whether you attended a state school. For more examples and information on contextual recruitment, please see our website.
The client requests no contact from agencies or media sales.
Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. UCL students have the potential to do anything, and the Union plays an essential role in helping them to achieve things they may have never thought possible. As a charity we employ over 130 career staff and over 250 part-time student staff, and deliver a wide range of services and representative functions for students. We work in partnership with UCL towards a fantastic experience for all of our 48,000 students and to ensure that university life enables them to develop the skills, experience and confidence to become the leaders of the future.
Our vision is of an outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.
It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.
We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.
We are looking for an Accounts Payable Assistant to join our vibrant and friendly finance team. You will be responsible for supporting the smooth running of the transactional processing of all expenditure and payments, making sure that the correct authorisations have been provided. This role will be the key point of contact for non-finance staff across departments with regards to purchase order and invoice queries.
The role is a full time and fixed term contract for 12 months. This role is based at our Bloomsbury campus with flexibility to work from home on a 40/60 basis (Minimum 40% working from the office).
Do you have relevant experience in an Accounts Payable role with a strong understanding of financial ledgers and control accounts? Have you dealt with processing high volume of invoices and using an automated Purchase Order system? if the answer is yes, then we would like you to join our finance team.
Our ideal candidate will have an ability to work independently, manage deadlines, and prioritise tasks in a high-volume environment. They will need to have strong interpersonal and communication skills as well as strong IT skills, especially Excel and Microsoft Office. The role holder will need to have the ability to demonstrate a positive attitude to self-development, willingness to learn in role and be able to identify own training needs.
An outstanding experience for all UCL students and to be one of the best students’ unions in the UK and the world.



The client requests no contact from agencies or media sales.
At ISHA, we are looking for a dedicated and enthusiastic individual to join our team as a Benefits & Financial Inclusions Officer in the Income Team. This is an exciting opportunity for an experienced individual to be part of a thriving organisation, where you'll be at the heart of delivering outstanding service and making a real difference in the lives of our residents.
Job Title: Benefits & Financial Inclusions Officer
Hours: 28 hours a week
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR
Salary: £29,985 pro rata (£37,481 full time equivalent) and is for 28 hours per week
Contract: Permanent
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
Please note: We can only accept applications from candidates with eligibility to currently work in the UK.
Within the role of Benefits & Financial Inclusion Officer you will be expected to:
- Achieve income maximisation including the completion of welfare benefits applications.
- Provide support and advice on money management signposting to specialist agencies when necessary.
- Complete income and expenditure forms to support tenants to set up affordable repayment plans for outstanding debts.
- Complete welfare benefits mandatory reconsiderations and appeals.
- Advice concerning Universal Credit.
- Casework support with ongoing queries.
- Work collaboratively with both internal and external departments and partner agencies.
We are looking for someone who has a passion for delivering excellent support to residents, always striving to go above and beyond for our residents and can demonstrate strong problem-solving skills and thrives in a team-oriented, collaborative setting.
You
You will need to have a passion for our belief that everyone is entitled to a quality, affordable safe home. You will need to be highly committed and motivated to contribute to our mission to be viewed as a brilliant housing association by our residents, stakeholders and staff.
You will work closely with our housing teams to ensure our services are delivered to the highest standards and help our residents to sustain their tenancy.
This role will play a key role in enhancing our customer journey, offering creative solutions and driving continuous improvement.
If you're a proactive, detail-oriented individual with a commitment to providing outstanding service, we’d love to hear from you! Grow your skills, take on new challenges, and be part of a supportive team at ISHA.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
If this sounds exciting, we want you on our team. Please do apply.
Deadline: 9:00am Monday 26 May 2025
Interview: Wednesday 11 June 2025 in person at 102 Blackstock Road
Interested?
Please click the apply button. You will then be redirected to our website where you can find out more information and complete your application.
Once you have landed on our website, you will need to do the following in order to apply for this role:
Application Process
Please apply with your CV and a covering letter telling us: -
(a) After reading the job description and person spec, why you feel you are a great fit, and how your experience matches the skills and requirements of the role?
(b) About one challenge (ideally work related) that you have had, how you managed it, and what did you learn?
(c) What you enjoy most about working in income related environment or where you have delivered excellent customer service.
(d) When completing multiple tasks with competing deadlines, how do you prioritise?
(e) Anything else you want us to know about you.
Please note: We can only be able to accept applications from candidates with eligibility to currently work in the UK.
Applications sent without a covering letter will not be accepted.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
No agencies please.
Training Standards Officer
£22,409 pa plus excellent benefits
London
21 hours per week
We are looking for a part time Training Standards Officer (21 hours per week) to work in the Learning Directorate at the Royal College of Pathologists. This role is key to support our members by facilitating the maintenance of specialty postgraduate curricula in seven pathology specialties and subspecialties, as well as ensuring compliance with the regulatory requirements of the GMC.
This role will project manage the quality assurance processes for training qualifications our members complete as part of their professional development. Your role will be to review and update the curricula for all College qualifications and provide regular reports for both internal and external bodies. We are looking for a strong administrator who can plan and implement a timetable for regular reviews of curricula by committees, ensuring compliance with timelines/deadlines as required.
The Royal College of Pathologists is a professional membership organisation with charitable status concerned with all matters relating to the science and practice of pathology. It is a body of its Fellows, Diplomates, Affiliates and trainees, supported by the staff who are based at the College's London offices.
The College is a charity with over 13000 members worldwide. The majority of members are doctors and scientists working in hospitals and universities in the UK.
The College oversees the training of pathologists and scientists working in 17 different specialties, which include cellular pathology, haematology, clinical biochemistry and medical microbiology.
Although some pathologists work in laboratories, many work directly with patients in hospitals and the community. Together, they are involved in the majority of all diagnoses and play an important role in disease prevention, treatment, and monitoring. If you have ever had a blood test, cervical smear or tissue biopsy, a pathologist will have been involved in your care.
The Royal College of Pathologists understands the value and strength that diversity brings and we are proud to be an organisation of members from a wide range of backgrounds. We are keen to encourage and enable more people of all identities and from all backgrounds to become involved in the College.
Interviews currently scheduled for the w/c 16 June 2025.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Senior Finance Officer, you will play a vital role at World Heart Beat, ensuring the effective day-to-day management of finances, financial administration, and bookkeeping, as well as informing future business planning. You will work with key personnel across the team, providing guidance and leadership in relation to budget management and financial information to support funding applications and stewardship. You will also provide excellent reporting to support the Executive and Board.
It is an exciting time for the charity, following the opening of World Heart Beat Embassy Gardens in 2023, our second site for music teaching, which includes a café, concert hall and recording studio. The operation of two sites has increased our activities and overheads, making the Senior Finance Officer role even more crucial. We have also established a CIC through which new earned income streams are channelled. The Senior Finance Officer will have the opportunity to develop and shape financial processes and contribute to forward planning.
The client requests no contact from agencies or media sales.
Talent Scout – London
Location: London
Salary: £30,000 per annum + plus a £4,000 London weighting
Hours: Full Time
Standing Tall is an innovative not-for-profit reducing homelessness one person at a time. 80% of the people we help are still off the streets and in the same job 12 months later. In 2023, Standing Tall won Social Enterprise UK’s ‘One to Watch’ award. We’re looking for an exceptional person to lead and deliver what we do in London.
We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.
Our Mission
Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later! In 2023, we won Social Enterprise UK’s ‘One to Watch’ award.
Last year, we’re grew our operations into Leeds, Liverpool, and Bristol to add to our existing operations in Birmingham, Manchester, and London. We’ve recently started working in Nottingham and Derby.
About the role...
What you’ll be expected to do:
- Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes
- Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness
- Recruit, train, and support Standing Tall’s Amici Hosts to provide safe homes for people who have been through homelessness
- Having responsibility for Standing Tall’s operations and activities in London.
A bit about you...
What we're looking for:
- A person who has strong motivation for social justice and has a genuine passion to help people reach their potential.
- A person with exceptional emotional intelligence to assess an individual’s motivations.
- A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible.
- A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved.
- A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved.
- A person with financial competence to monitor budgets and understand the financial implications of how services are delivered.
- A person who can think commercially to identify and secure opportunities and build financial surpluses.
Application deadline: 5pm on Tuesday 3rd June 2025.
If you are shortlisted, you will be contacted on Friday 6th June and invited to an assessment day.
The assessment day will take place in central London on Thursday 12th June 2025 (9:30am-4pm).
Please keep this date free in your diary.
If you do not hear from us, please assume you have not been successful. As a small organisation, we do not have the capacity to provide feedback or offer alternative assessment dates.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Standing Tall is committed to diversity, welcoming applications from anyone who can demonstrate the key competencies we need. We celebrate diversity and we want to attract people who have had different life experiences.
No agencies please.
We are looking for a capable and creative Content Coordinator to join our Marketing and Digital team. This is a crucial role, working across our digital channels to deliver ongoing communications and create content. You will be comfortable writing for different channels, formats and audiences, able to adapt your approach according to what’s needed. As a team, we cover a wide range of activities, and every day is different. You could be going from working on video editing one moment, to building an automated email campaign or preparing content for Instagram the next.
The Content Coordinator manages operational and administrative activity for the content team, ensuring that things run smoothly. You will have responsibility for our content calendar, managing the shared inbox and coordinating requests from staff. You will work closely with all Marketing and Digital team members, as well as with colleagues from across the RCR, helping to deliver effective and engaging communications.
What you’ll do
- Manage the day to day operations of our email platform, helping to develop new opportunities, build workflows and analyse engagements.
- Help to develop and deliver compelling content for our social media channels.
- Optimise and improve website content, ensuring consideration of SEO and UX.
- Edit and deliver video content for our channels, alongside other digital assets.
- Provide critical operational support for our channels, content planning and the wider team.
- Work with colleagues across the organisation in building high quality, engaging content for audiences, using insight to drive decision making.
What you’ll need
- An interest in creating digital content that inspires, motivates and engages our audiences.
- Excellent communication and copywriting skills, with an understanding of how to adapt your approach to suit different audiences.
- Experience in using bulk email platforms and content management systems
- Experience in writing and creating content for social media and websites
- An interest in using audience insight to inform communications
- Ability to multitask and manage a busy workload
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Advert: Interim Head of Finance
Contract: 18 months (Fixed-Term)
Location: London – hybrid working available
Salary: £70,000-£75,000 + excellent benefits
A fantastic opportunity has arisen for an experienced and excellent Interim Head of Finance to join a high-profile cultural institution in a truly inspiring setting. This 18-month role will provide senior financial leadership at a time of transformation, with responsibility for overseeing all financial operations and any carrying out BAU while new finance system implementation is in full flow.
The Role
Reporting to the Executive Director of Business and Operations, the Interim Head of Finance will lead a dedicated Finance and Procurement team, ensuring the delivery of high-quality business partnering, robust reporting, and operational excellence.
Key responsibilities include:
- Leading month-end and year-end processes, statutory reporting, and reconciliations
- Driving budgeting, forecasting, and strategic financial planning
- Enhancing financial controls, compliance, and efficiency across the organisation
- Supporting major capital and transformation projects, including systems implementation
- Acting as a key point of contact for auditors, banks, insurers, and funders
What’s on Offer
- 18-month contract with potential to shape lasting impact
- Hybrid working and genuine flexibility
- Generous pension and holiday allowance
- Excellent staff benefits including museum discounts and wellbeing support
- A chance to work in one of London’s most beautiful and historic locations
About You
You’ll be a qualified accountant (ACA, CIMA or equivalent) with experience leading finance teams, ideally in the charity, cultural or heritage sector. You bring excellent technical knowledge, a collaborative leadership style, and a strategic mindset.
Job Profile
CAFOD’s mission in the Catholic community of England and Wales is to inspire and equip Catholics to actively engage in the Church’s efforts to overcome poverty and injustice. Our regional teams focus on recruiting and supporting a dedicated group of volunteers within parish and school communities, empowering them to educate, engage, and inspire others to act in solidarity for the common good. Regional teams also collaborate with clergy and other representatives across the Catholic community to ensure CAFOD’s volunteer programme is aligned with faith life.
The primary purpose of this role is to provide administrative and communications support to the Community Participation Coordinators across England and Wales, with a focus on the West & Wales region as the first point of contact. This includes coordinating administrative tasks performed by office volunteers and identifying opportunities for process improvements. The role also involves volunteer recruitment administration, overseeing and training Office Volunteers, and ensuring effective database management.
This role can be based anywhere in the UK including our head office in London, working from home, from one of CAFOD’s Volunteer Centres, or a combination of both. The role requires occasional travel to London and other areas within the East & West side of the country. Travel expenses will be reimbursed, and time off in lieu will be granted for travel beyond normal working hours.
This is a full-time position (35 hours per week) and reports to the Volunteer Support and Development Coordinator.
Key Responsibilities Overview
The post holder will play a key role in driving smooth, efficient operations across CAFOD’s West & Wales region. As the go-to person for admin excellence and volunteer support, you’ll work closely with your line manager and colleagues in the East to streamline processes, improve systems, and keep everything running like clockwork.
You’ll lead on volunteer recruitment and engagement—welcoming new volunteers, managing onboarding, and ensuring everyone feels valued, equipped, and inspired to support CAFOD’s work. Your people skills and attention to detail will shine as you manage applications, data entry, and training coordination.
Communications will be at the heart of your role. You’ll create engaging e-bulletins and social media content that keeps our community informed and motivated, while ensuring messages are clear, consistent, and aligned with CAFOD’s wider goals.
You’ll be the guardian of accurate data, working with office volunteers to maintain up-to-date records that support smarter outreach and efficient workflows. Your collaborative spirit will help strengthen connections across teams, share best practices, and contribute to creative new approaches for engaging communities.
This is a role for a proactive, organised, and people-focused individual who’s excited to innovate, solve problems, and make a tangible impact in a supportive, values-led organisation.
Safeguarding
All CAFOD staff share responsibility to promote and maintain a strong safeguarding culture, including identifying the key actions they should take given their role and responsibilities.
Person Specification
Understanding our context
- Understanding Catholic identity: sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales and an ability to work effectively within it and especially an understanding of parish community life.
- Understanding CAFOD: ability to express what motivates people to volunteer for, and support, CAFOD and the main activities in which Catholic community primarily participate. Being informed about, supportive of, and actively promoting our anti-racism work.
Working together
- Managing ourselves: strong interpersonal skills including an ability to develop personal relationships quickly and to convince others. Ability to be self-motivated and able to work in isolation linking with different people in a variety of contexts; confident with articulating support required for you to work well.
- Working with others: builds positive and fruitful partnerships, particularly with volunteers; works effectively as part of a team which may work at a distance to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of shared objectives.
- Communicating: ability to identify how best to communicate instructions and processes clearly and how this helps achieve the objectives CAFOD seeks to deliver and how to share knowledge and information across teams.
Making change happen
- Managing resources: confident with processing data for planning, monitoring and reporting: proven time-management, data-management and organisational skills/experience of delegating tasks clearly and making improvements to processes.
- Achieving results: ability and willingness to focus on achieving efficiencies, especially in support of regional plans for community participation and income growth.
- Managing our performance: ability and willingness to work to targets and achieve results.
Job-Specific Competencies
Administrative Process Improvement:
Proven ability to assess, streamline, and document administrative processes. Strong organisational skills are required to manage a variety of tasks and ensure efficient delegation to volunteers. Ability to identify inefficiencies and propose practical solutions to enhance office operations.
Volunteer Recruitment & Engagement:
Expertise in recruiting, onboarding, and maintaining volunteer engagement. You will build strong relationships with volunteers, ensuring their experience is positive and aligned with CAFOD’s mission. Experience in using volunteer management systems and managing volunteer data is essential.
Communication & Content Creation: Strong written and verbal communication skills, with experience in producing engaging content for e-bulletins, newsletters, and other media resources. Ability to tailor messaging to different audiences, ensuring clarity and consistency in CAFOD’s communications.
Data Management & Accuracy:
Attention to detail is crucial for maintaining accurate records. Experience with databases, data segmentation, and ensuring data integrity is essential. A strong understanding of data protection standards, including GDPR, will be necessary.
Collaboration & Team Communication:
Effective communicator with internal teams, ensuring smooth communication and alignment across various regions. Ability to foster positive working relationships and collaborate across teams, both virtually and in person. Proficiency with communication tools like Microsoft Teams and Zoom is required.
Training & Support:
Experience in delivering training to volunteers and staff, ensuring they have the necessary skills and knowledge. Ability to provide ongoing support to regional office volunteers, helping them succeed and contribute effectively to the team.
Adaptability & Problem-solving:
Flexible and resourceful, able to adapt to changing priorities. You will be expected to identify challenges and propose solutions to keep operations running smoothly.
Commitment to CAFOD’s Mission & Values:
A deep understanding of CAFOD’s mission and Catholic social teaching, with the ability to align volunteer engagement and administrative activities with the organization’s goals of addressing poverty and injustice.
Use of Digital Tools & Systems:
Competence in using databases, Microsoft Office Suite, and collaboration tools. Ability to train volunteers in these systems to ensure smooth operations across teams.
Project Management & Accountability:
Ability to manage multiple projects simultaneously, ensuring tasks are completed within deadlines and to a high standard. You will be responsible for delivering results aligned with CAFOD’s objectives.
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves contact with children, young people and vulnerable adults, or has responsibility for people who will do, and applicants will be subject to specific checks related to safeguarding issues. If based in the UK the post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service). If the post is based outside the UK the post holder will be subject to a different checking process.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
This part-time role is at the heart of our creative and administrative operations. The successful applicant will be responsible for ensuring the smooth running of production weeks, supporting creative planning and delivery, and providing administrative support to the Artistic Director and the wider team. They will help manage productions, support volunteers, maintain systems, and contribute to the ongoing success of our acclaimed playwriting programmes for children.
Candidates should be:
· Exceptionally organised, efficient and detail-oriented
· A strong communicator who thrives in a collaborative team
· Calm and capable under pressure, especially during busy production weeks
· Confident managing logistics, paperwork, and people simultaneously
· Enthusiastic about theatre and working behind the scenes
· Friendly, approachable and great at working with volunteers, children and creatives
· Flexible and dependable, with a can-do attitude and a love of problem-solving
The Production Administrator & Assistant to the Artistic Director is responsible for:
· Coordinating all logistics and administration for courses and productions
· Managing communications and documentation for volunteers and creative teams
· Acting as Production Manager during show weeks and supporting technical teams
· Assisting the Artistic Director with administrative and scheduling duties
· Maintaining systems including Salesforce CRM and managing merchandise stock and sales
· Helping to ensure a welcoming, well-run studio environment at S&H HQ
The Production Administrator & Assistant to the Artistic Director reports to the CEO & Artistic Director and collaborates closely with all members of the staff team.
To reflect and celebrate the rich variety of heritages, backgrounds, and orientations represented in London and beyond, we strive to build and maintain a staff team and volunteer base that is as diverse as the communities we serve.
The client requests no contact from agencies or media sales.