Operations Support Jobs

Choices is seeking an individual to support the smooth running of all the organisation’s services and operations, as well was managing our office and general administration, while our Operations Manager is on maternity leave.

We are looking for a highly organised and creative candidate, bringing relevant experience to the role including experience with people, project and database management, to help make a real difference in the lives of mums and their partners who might be marginalised and vulnerable.

Please note that in order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

If you’re interested or have any questions, please read the job description and get in touch.

Final Deadline: Friday 14th February 2025 at 12pm

Interviews: 25th and 26th February 2025 in the afternoon either online or in person in Islington

Global Partners Digital is recruiting for an Operations Officer to provide integral support for the day to day running of our organisation. This role will work across all teams at GPD and responsibilities will range widely from logistics, project support, operations, finance and HR. We are a small team, giving you opportunities to get involved in many areas of the business and make processes your own as well as suggesting new, more efficient ways of working. 

We are looking for someone who is motivated by solving problems, thrives working collaboratively within a remote team, has experience working on repetitive tasks with a keen eye for detail, a willingness to take ownership and responsibility for tasks and see each through to completion. 

About Global Partners Digital 

GPD is a social purpose company working at the intersection of human rights and digital technologies. We work to ensure that human rights underpin how we develop, use and govern digital technologies. Through advocacy, partnerships, capacity building, networks, and research, we have a successful track record in shaping rights-respecting laws and policies globally. We have also helped build a more diverse digital policy ecosystem by actively partnering with civil society partners in the global majority and promoting their perspectives in global policy processes.

Requirements

A summary of the main roles and responsibilities are: 

• Provide streamlined general admin and logistics support to the GPD team and its projects (in particular, the Freedom Online Coalition Support Unit);

• Travel support for the GPD team and external partners including transport and accommodation bookings, travel surveys, risk assessments, logistics notes;

• Event logistics support, both online and occasionally in-person, including organising calls, invitations, venue and catering, translation, agendas, minutes;

• Supporting external communications, including inbox management, contacts and mailing lists, social media posts, website management, drafting comms outputs;

• Helping maintain company and project systems and processes, including the employee handbook, company policies and databases and data;

• Support with financial administration including inputting and updating data on Xero in time for twice monthly payruns, and regular financial reconciliations;

• Maintaining internal records of IT assets, ordering new equipment and organising couriers / deliveries for a remote team;

• Administration of company benefits, ensuring new joiners and leaver details are updated and expenditure for the wellbeing and professional development fund is kept up to date; 

• Represent GPD in relevant external settings in a supportive capacity, this may include travel on occasion;

Person Specification

Education / Qualifications

• An undergraduate degree or equivalent qualification in a relevant field

Experience and Knowledge

• A minimum of one year of experience working in a professional environment in a comparable role
• Experience of maintaining operational systems and processing data 
• Experience of working with a range of stakeholders including funders, partners, suppliers, and internal facing stakeholders including senior leadership and employees

Skills and Abilities

• Ability to work independently, efficiently prioritising tasks, managing deadlines, and maintaining high organisational standards with meticulous attention to detail.
• Proven ability to build and maintain strong relationships with colleagues, key stakeholders, using interpersonal and collaborative skills 
• Ability to handle confidential information appropriately
• Proficient in the use of business tools, such as Google Workspace, Microsoft 365, Slack, with experience using spreadsheets
• Demonstrated expertise in communication, analytical and numerical skills.
• Evidenced proficiency in both written and spoken English 
• Flexibility to travel internationally 

For more information and details about how to apply, please click on the link below. 

The Role

We are excited to offer a significant opportunity for a Senior Income & Operations Manager to join our impactful team at Pancreatic Cancer UK. This crucial role involves overseeing the donation processing and fulfillment operations within the Supporter Engagement & Operations department.

• Lead and optimise our financial operations, ensuring compliance with financial standards and Gift Aid regulations.
• Spearhead projects focused on process automation and system integrations, improving operational effectiveness.
• Work closely with fundraising platforms and fulfillment agencies to maintain excellent relationships and ensure accurate income coding and reconciliation.

About You

• You possess extensive experience in managing donation processing and fulfillment operations within a non-profit environment.
• Demonstrated ability to improve operational efficiency and implement successful income processing strategies.
• You are familiar with legal and regulatory requirements in fundraising, including GDPR and Gift Aid.

If this sounds like you – we’d love to hear from you!

About us  

Pancreatic cancer is a tough one but we're taking it on. It is tough to diagnose, tough to treat, and tough to research. For too long this disease has been side-lined. We want to make sure that everyone affected by it gets all the help they need. Together we are taking on pancreatic cancer. Underpinning this vision are our three values: 

• Courageous
• Collaborative 
• Compassion

We cannot achieve our vision without employing people who are committed to our vision, strategy, and values. 

At Pancreatic Cancer UK (PCUK) our ambition is to create an inclusive working environment that reflects the communities and audiences that we engage with and where everyone can be their true selves, where they feel respected, championed, heard, and supported.  We want our workforce to achieve their potential, understand their contribution and feel proud of their impact by creating a culture and organisation that is genuinely inclusive by advancing equality, diversity, inclusion, and belonging through our policies and practices. 

We believe diversity drives great outcomes by encouraging the different points of view that come from a diverse workforce. We want to hear from and engage with people whose experience of dealing with this disease may be very different depending on their individual circumstances and background. We can think of no better way to do this than by making sure this role fully represents our intent; therefore, we are especially keen to consider applications from suitable applicants who consider themselves to be in areas that appear underrepresented within the charity sector. 

Safeguarding

PCUK is committed to safe and fair recruitment processes that safeguard and protect those we work with, support, and serve. We make sure all our staff are selected, vetted (DBS/Criminal record checks where appropriate), trained, and supervised fairly and to a high standard so that they can provide safe, effective, and compassionate care. Where we work with volunteers, we extend the same support in order to ensure that they are working within our ethos and standards.

How to apply 

• You can download the Job Description and Person Specification for full details of the role. If you have any questions about this role that we’ve not answered, please get in touch with us (contact details are on our website's advert).
• To apply, please complete the online application form, setting out why you are interested in the role and how you meet the person specification criteria. This information will be used to select candidates for interviews. 
• You will need to have the right to work in the UK as we are not able to provide sponsorship for this role.
• We offer hybrid working for this role with 3 days per week at our office and the remainder of the week working from home.
• Interviews will be held remotely on the week commencing 10th Feb 2025.

No agencies/sales call please – as a charity, we work hard to keep our costs down and therefore will not be engaging agencies to support this recruitment. 

Right to Remain is looking for a skilled and proactive Finance and Operations Manager to join its small staff team in London. This is a new, critical, post for the organisation.

Job title: Finance and Operations Manager
Location: Right to Remain Office, Bethnal Green, London. Hybrid working could be arranged.
Salary: £42,000 (inclusive of London weighting) per annum FTE, pro-rated.
Hours: Part time 0.8 FTE (28 hours per week). 0.6 FTE (21 hours per week) could be considered, depending on experience.
Contract: A fixed term 12 month contract, 6 month probationary period. Possibility of contract extension subject to funding.
Reporting to: Director
Benefits: 36 days of annual leave per year, inclusive of statutory holidays; (pro-rata entitlement for 0.8 FTE / 28 hours is 28.8 days per year inclusive of statutory holidays); employer pension contribution of 5%.
Closing date for applications: 12:00 noon, Monday 27 January 2025.

We are a dynamic national migration justice organisation, working with hundreds of communities and groups across the UK. As a key anchor organisation within the migration justice movement, we uniquely combine public legal education that democratises knowledge, facilitates strategic convenings that harness radical solidarity with campaigning and community organising that builds power, further empowering people to establish their right to remain and collectively challenge injustices of the immigration and asylum system. Our vision is a world where everyone can exercise their right to remain where they need to be with dignity and humanity. Our values are agency, people power, mutual aid, solidarity, anti-racism and foregrounding people with experience.

The successful candidate will utilise their previous experience of managing finance, HR and office administration in small charities or non-profit making organisations to ensure Right to Remain operates smoothly and effectively. They will be working with the Director to improve, set up and embed a number of new office management systems. They need to be confident in stepping into this new, critical role for the organisation, working closely with the Director to help the organisation grow to implement its strategy. They will combine their excellent attention to detail with their skills in holistically and strategically supporting the organisation, working both independently and in close liaison with colleagues.

This is a part-time post based at our London office, offered either 0.8 or 0.6 FTE, depending on the successful candidate’s level of experience, skill sets and circumstances. Hybrid working could be arranged.

Please note that applicants must have a current legal right to work in the UK.

The Tudor Trust is a philanthropic organisation with a long-standing commitment to funding smaller organisations across the UK. Holding an endowment of around £250m, our annual commitment to grants historically has averaged £20m.

Following a transition from a family foundation to one that is independently led by a new board of trustees, we are bridging to a strategy with greater emphasis on racial justice. Our definition of racial justice is a vision for a world that moves beyond racism and racial inequities to one where inclusive communities thrive in all our systems and structures. We believe this is the foundation for tackling all forms of injustice, including economic, environmental and social.

About the role

The Finance and Operations Manager plays a central role in ensuring that the Tudor Trust operates smoothly and efficiently, providing essential financial management and operational support. Reporting to the Head of Finance and Resources, you will lead on the day-to-day financial processes, including managing payments, maintaining accurate records, and preparing financial reports to support decision-making.

In addition to finance, this role oversees the operational functioning of our hybrid workplace. From managing the building and IT systems like SharePoint, to ensuring seamless logistics for team and trustee days, workshops, and events, your work will be integral to creating an environment where our team can thrive. You will also take responsibility for facilities management, procurement, and compliance with health and safety regulations, ensuring the smooth running of our office and operations.

As part of our evolving organisation, you will have the opportunity to contribute to meaningful change initiatives and implement efficient processes, working closely with the Head of Finance and Resources to adapt and grow within the role.

We very much encourage you to read our recruitment pack and consider this role. We are genuinely open minded about the right candidate. In all our roles we have encouraged applications from people who are ready for a stretch, and we are committed to personal and professional development to ensure that everyone at Tudor is well supported. 

Moss Side Millennium Powerhouse is a busy community and youth centre based charity located in Moss Side, Manchester. We are an independent charity, which operates a diverse range of cultural and commercial activities. A lot of the work we do is with young people aged 8 -19 or up to 25 for those with additional needs offering provision during the day in school holidays and universal provision in the evenings. The post holder will need to be comfortable working in this environment.

Open 7 days a week with varying hours the venue is a bustling hive of activity and we are now recruiting for a Full-time Operations Manager to manage the day to day team and processes that are necessary to provide a safe friendly and welcoming environment. You’ll want every person to have a positive customer experience and be committed to delivering exceptional service.

In addition to the above this post requires you to have attention to detail, be a quick learner & able to undertake physical tasks to support the team. This crucial role will require a flexible approach to working within the varying needs and requirements of a multi-functional community venue. You will work closely with a range of staff and volunteers in a busy and responsive environment, and so you will need to be both a team player, and able to work independently, as required. An enhanced DBS is required for this role.

About ELBA
ELBA's mission is to bridge the gap between businesses and communities to drive social change and create opportunities for all. The organisation is dedicated to tackling the systemic issues of social mobility, poverty, and inequality, particularly in East London and surrounding areas. ELBA achieves this by mobilising the resources, skills, and expertise of the business sector to support over 36,000 beneficiaries each year.

At the core of ELBA's mission is the belief that everyone deserves the chance to thrive, regardless of their background or circumstances. By fostering partnerships between businesses and communities, ELBA aims to create sustainable change, improve access to services, education and employment, and build stronger, more inclusive communities. Through its programmes and interventions, ELBA works to ensure that economic growth benefits everyone and that barriers to opportunity are dismantled.

Each year, over 100 corporations and regional stakeholders channel their efforts, volunteers, resources, and social impact strategies through ELBA to achieve meaningful impact. The organisation is widely trusted and recognised for designing, managing, and measuring award-winning corporate-community investment partnerships. ELBA collaborates with leading organisations across financial services, law, insurance, professional services, real estate, and technology as well as with local charities, schools, universities, the NHS, and local authorities.

Job Purpose

The Operations Director is a strategic leader responsible for overseeing ELBA's operational functions to maximise community impact and strengthen corporate partnerships. This role is pivotal in ensuring that programme teams are empowered, supported, and held accountable for achieving their objectives. The Operations Director will work closely with the CEO and Partnership Directors to sustain ELBA’s position as a leader in Employee Supported Volunteering (ESV), social mobility, and place-based initiatives.

Working for ELBA

As well as a competitive salary we have a generous annual leave entitlement that increases with length of service; life assurance; 5% employer pension contribution; BUPA health cash plan; enhanced maternity and paternity pay; an active wellbeing and equalities programme led by staff; a varied and busy learning and development schedule; bicycle purchase scheme; and an Employee Assistance Helpline. In our staff survey our people tell us they love the interaction with active and caring colleagues; the worthwhile nature of our work; and great agency in how they deliver their objectives.

ELBA is a very diverse organisation, representative of the community we serve in East London. 

Key Responsibilities:

1. Leadership and Team Management: Oversee Heads of Programmes, fostering a culture of collaboration, accountability, and innovation; provide resources, support, and professional development to ensure teams meet objectives.

2. Operational Strategy: Develop and improve systems, processes, and KPIs aligned with strategic goals; champion Salesforce adoption and digital transformation.

3. Cross-Functional Collaboration: Enhance internal efficiencies, reduce silos, and align operational and programme activities with community and corporate needs.

4. Impact Measurement: Strengthen impact reporting frameworks, promote data-driven programme management, and ensure transparent reporting on partnerships.

5. Resource Management: Oversee budget planning and resource allocation; ensure financial efficiency and support programme delivery.

6. Compliance and Risk: Ensure compliance with regulations, develop risk management processes, and conduct regular operational audits.

7. Sector Leadership: Support ELBA’s leadership in ESV, social mobility, and community impact by staying ahead of sector trends and driving operational excellence.

Key Competencies:

• Proven leadership and team management experience.

• Strategic planning and alignment with organisational goals.

• Operational excellence with a focus on systems, processes, and reporting.

• Stakeholder management and data-driven decision-making (Salesforce preferred).

• Strong focus on impact measurement and resource efficiency.

Person Specification:

• Extensive senior operations and line management experience.

• Expertise in ESV, community development, and corporate partnerships.

• Knowledge of compliance, risk management, and regulatory standards.

• Skilled in resource planning, budgeting, and cross-functional collaboration.

• Experience in digital transformation and CRM systems.

Desirable:

• Formal project management qualifications (e.g., PRINCE2, PMP).

• Understanding of social impact measurement and safeguarding policies.

ELBA wants to represent the diverse community we support and aims to be an inclusive employer in terms of ethnicity, disability, sexual orientation & background. We are an equal opportunities employer and we welcome all applications. 

Please note this role is required to have an enhanced Disclosure and Barring Service (DBS) check. The successful candidate will be required to comply with ELBA's safeguarding policies and any appointment will be subject to satisfactory references as well as DBS.

Hours – Full-time / 36 hours per week

Contract – 2-years fixed term with possibility of extending / being made permanent

Location – Fully remote – with requirement to travel within England occasionally.

The Community Forest Trust supports the work of England’s Community Forests who are the leading woodland creation network in England and at the forefront of the UK’s climate emergency response.

We are currently recruiting a Finance & Operations Analyst, which will offer a unique opportunity for someone to work across a range of disciplines with support from domain experts and to gain broad and interesting experience. 

As Finance & Operations Analyst, you will be responsible for providing financial, operational, administrative and project management support to the Community Forest Trust and its subsidiaries.

The role is a dual role incorporating both finance and operational duties. Some key responsibilities therefore include:

Finance Work

• To process invoices and sales invoices in accordance with agreed procedures and regulations and to ensure that invoices are forwarded for authorisation in a timely manner.
• Reconcile the bank account monthly and ensure the financial system is up to date
• Actively contribute to supporting the Finance Manager in month end and year end reports and accounts
• Analyse monthly management accounts
• Support the preparation of grant claims, ensuring that adequate records are kept

Operations Work

• Support the CEO, Finance Manager and National Projects and Partnerships Manager with all aspects of their roles.
• Prepare materials for and arrange meetings including the CFT Board Meetings, the Forest Director Meetings and meetings with Defra and other key external stakeholders
• Project manage/oversee project management and communications for England’s Community Forests projects.

To be successful in the role, the postholder must have previous administration and/or finance and/or operational experience with high attention to detail, and analytical skills. Proficiency in Microsoft Office applications and accounting systems is also essential.

You must also be an organised and proactive individual with strong problem identification and solving skills, alongside a creative and innovative mindset.

As the role will involve working alongside the Finance Manager and other key stakeholders, the post holder will also require experience of working confidently and professionally with stakeholders at both senior and lower levels, with excellent communication skills.

Previous financial data management experience, financial qualifications, and good working knowledge of key accountancy software are also desirable, but not essential.

In return, you will receive some great benefits which include:

• Competitive rates of pay
• Remote and flexible working
• 25 days annual leave per year, plus bank holidays
• An enhanced pension scheme
• Possible funded training opportunities

The role is for a fixed term of 2-years, with the possibility of extending or being a permanent role in line with appropriate funding.

We welcome individuals with a general interest in the environment and its preservation.  We are also an equal opportunities employer who consider applications from all communities.

Should you be interested in this role we would be pleased to hear from you via a CV and a covering letter. 

The Role: Operations Manager

We are seeking an inspiring and dedicated Operations Manager to play a key role in our organisation, leading and supporting our passionate staff team of eight people and managing daily operations at M13 Youth Project, supported by and reporting to the Founder.

You will lead on the smooth running of operations, working closely with youth work staff to nurture a trusting, inclusive and dedicated working culture, which enables staff and young people to feel safe, valued and hopeful and to develop excellent work together.

You will be responsible for overseeing the ongoing development of our staff team, including scheduling staff and activities, managing working hours and absence, line managing staff, supporting recruitment, induction, disciplinary and grievance processes and being the first point of contact for the team.

This role requires experience and capability in managing processes and people, with good organisational skills, attention to detail, emotional intelligence and dedication to completing tasks. Empathy, good sense, creativity and ability to manage competing priorities are essential, along with the ability to co-design solutions to effectively manage any issues arising in the office environment, whilst ensuring high quality youth work and excellent external relationships with partners.

Whilst knowledge of and previous experience within a youth and play work context is not a requirement, you will have an appreciation of and commitment to seeing children and young people’s lives enriched, and to developing an understanding of our approach to youth and play work. If required, the Founder will continue as Designated Safeguarding Lead and professional practice supervisor of youth & play work staff.

Diversity, equity, inclusion and anti-oppressive practice are important to us at M13 Youth Project across all areas of the organisation and we welcome applications from people of all backgrounds.

Your key role in effectively managing operations will free up the Founder to lead and focus on overall finance management, fundraising and on the strategic leadership, evaluation and development of M13, our Trustees and youth board, and the A6 Youth & Play Partnership, which M13 leads.

This is an exciting role for someone eager to make a significant difference to an amazing youth work charity: maintaining our high standard of work; supporting our 30th Anniversary celebrations; contributing knowledge, skills and passion to enhance and develop our current and future operations; and leading a team that creates life-enhancing youth and play activities that support the safety, growth, joy and well-being of children, young people and young dads.

Please refer to the Recruitment Pack for the full Job Description and Person Specification, available on our website and when you click the apply now button.

We want a world where no one dies from hunger. Life-threatening hunger is predictable, preventable and treatable. Join Action Against Hunger and together we will stop it in its tracks.

Action Against Hunger is an optimistic, inspiring place to work. We want passionate and dedicated people to help build a better world. We’re a creative team made up of people with a wide range of talents, styles and expertise. But we are united in our relentless dedication to end world hunger.  No challenge is too big. With you we can do it.  Join us.

The Operations Department at Action Against Hunger UK aims to make sure that evidence – whether we create it or gather it from others – leads to a more effective humanitarian and nutrition sector.

The department has a mission: to put the power of information and knowledge into the hands of those who can use it. To achieve this, the department focuses on three key areas of work: 1) information and knowledge management; 2) innovative research and action and 3) programme design and funding. By delivering technical assistance across these three areas to the Action Against Hunger international network and a series of external partners, we are helping to create and deliver more exciting and more impactful humanitarian interventions.

This is a key role in our Operations department. You’ll provide financial, administrative and coordination support so we can play a key role in ending hunger.  You’ll support business development, identify funding opportunities, monitor grants and contracts, track our finances, and spot areas for improvement in everything we do – with the independence to make those changes.

You’ll also engage with other teams within Action Against Hunger UK (e.g. finance,) and Action Against Hunger’s International teams (country level, HQs) as relevant.  You’ll have ad hoc, as required, line management responsibilities. Currently this includes managing a Support Co-ordinator (.5FTE) for at least until March 2025. The Senior Coordinator will focus more towards overarching management support within the department, but will also extend to day to day administration tasks (raising invoices, timesheets, etc.) For more detailed information on the role, please download the attached pdf Job Description.

Closing Date: 23 January 2025 at 23:30. Interview Date: 31 January 2025

Please read the following carefully before making your application:

• Then all you need to do is send your CV and write a covering letter explaining why you want the job and how your skills and experience make you the right person for the role. Please specify in the application which role you are applying for.
• For further information on pay and employee benefits please visit our careers page on our website
• As a UK based position, candidates must have the right to work in the UK
• We welcome applications from all sections of the community and we encourage as broad a range of candidates as possible. If you need any additional support to help you through this process, please let us know (contact details in the job pack)
• Due to the high volume of applications, we receive, we will only contact shortlisted candidates, within two weeks of the closing date Unfortunately, we cannot provide individual feedback
• If you experience any technical difficulties in submitting your application, please contact the charityjob helpdesk.

Hours: Full-time

Pay: £31,500 GBP annual gross (dependent on experience)

Duration: 18 months (with possible extension dependent on funding)

Location: UK-based with international deployment

Are you looking to kickstart your career in the humanitarian sector? Is your ambition to develop towards leadership roles in humanitarian work? And are you willing to work hard, learn by doing, and contribute to humanitarian work by doing everything it takes to deliver lifesaving health emergency responses?

UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.

We are excited to launch our Humanitarian Trainee Scheme, offering three distinct trainee roles in the areas of Health, Operations, or Logistics. The Humanitarian Trainee Scheme presents an unparalleled learning opportunity for early career professionals who are committed to a career in humanitarian work. It is an opportunity to catapult your career forward towards humanitarian leadership roles within Health, Operations and Logistics. The Humanitarian Trainee Scheme consists of an 18-month pathway designed to provide in-depth exposure to humanitarian health programming through a structured professional development plan where you will embed in a team and contribute actively to the daily work and priorities in the team and wider organisation both in Headquarters and in the field whilst engaging in formal and informal professional development opportunities through training, mentoring, on-the-job learning, etc.

As a trainee, you will:

• Embed in a team in UK-Med headquarters where you will contribute to our broad preparedness and activities within Health, Operations or Logistics.
• Deploy internationally to assist in delivering humanitarian health responses.
• Participate in tailored training, mentoring, and shadowing to build your skills and experience.

We are looking for three motivated individuals, each focused on one of the key areas:

1. Health Trainee
2. Operations Trainee
3. Logistics Trainee

You will have relevant qualifications (e.g., a degree or postgraduate qualification depending on the role) and a keen interest in the humanitarian sector. Some professional and international experience is essential, along with a strong drive to develop your career in one of these critical fields.

This is a unique opportunity to gain hands-on experience, develop your skills, and make a meaningful impact in global health emergencies.

We are proud to offer a supportive and collaborative working environment, with the opportunity to contribute to life-saving humanitarian responses.

How to apply

We strongly recommend that you read the Candidate Information Pack – Humanitarian Trainees - January 2025 before applying for this role.

To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.

Please apply below, as soon as possible and no later than Monday 27th January 2025

Shortlisted candidates will be contacted for the next stage of the selection process, which includes interviews and in-person assessments to evaluate their skills and suitability for the role.

Applications for work in the UK can only be accepted from people with an existing right to work in the UK.

UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.

UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.

People and Operations Co-Ordinator

Full Time 35 hours per week | Permanent | Hybrid | Closing Date 19th January 2025

Starting Salary: £28,632 per annum

Job Reference: POC01 (Please quote this on any correspondence)

The Chartered Institute for Library and Information Professionals (CILIP) is a London-based charity with a friendly, hardworking team supporting our members in the UK and internationally.

We have an excellent opportunity for a permanent People and Operations Co-Ordinator to make a major contribution to the success of the leading professional body for librarians and information professionals.

This is a fantastic newly created role working with a small team for a forward-thinking and ambitious charity.  The role of the People and Operations Co-Ordinator will be to provide timely, effective and professional HR and operations support to the organisation, supporting organisational development and compliance, working with the Head of People and Operations to deliver culture-change and ensuring that CILIP is an outstanding, positive and supportive employer. 

Reporting to the Head of People and Operations, the ideal candidate will have experience in delivering HR administrative tasks and supporting the smooth running of an organisation.  The main responsibilities of the role include:

• Provide timely and effective support on HR-related queries, including leave, pay, benefits, and employment conditions, while assisting the Head of People and Operations with employee relations cases and ensuring accurate recording of staff absences.
• Coordinate the HR management information system, support line managers with the recruitment processes in line with EDI guidelines, oversee onboarding and offboarding processes, and maintain accurate documentation.
• Coordinate employee training, manage learning and development requests, oversee the annual appraisal process, and organise employee engagement activities and events.
• Provide detailed monthly HR reports with data analysis, and make recommendations to support EDI ambitions.
• Support the Operations Team with administrative tasks, assist with operational projects, and provide cross-functional support to various teams within the CILIP as needed.

It is not essential for the candidate to possess prior knowledge of the sector but they will have the right level of knowledge and enthusiasm to learn rapidly and use their transferable skills to succeed in this role.

We look forward to welcoming a dynamic individual to our team who shares our passion for advancing the library and information profession. 

About CILIP

The Chartered Institute for Library and Information Professionals (CILIP) is the UK’s library and information association. We promote education, literacy and prosperity for all by raising standards in libraries, information and knowledge management. We work to improve services, develop our members’ expertise and champion the sector. We are the only independent voice for the UK’s information profession. We are guided by our Royal Charter to develop and improve library and information services.

This is a fabulous opportunity to join a modern charity and professional body. CILIP is at an exciting phase in its growth with significant investments in member offerings and digital transformation plans.

Our office is conveniently located in The British Library, just a short walk from St Pancras and Kings Cross stations.  Embracing the future of work, CILIP supports hybrid working, allowing the successful candidate the option to work from home three days a week.

Why work for CILIP

• Hybrid working
• 27 days' annual leave plus public holidays (increasing after 3 years’ service)
• Generous pension scheme (Employee contribution of 5%, employer contribution of 10%) including death in service benefit
• Access to CILIP’s Employee Assistance Programme through Vivup
• Perkbox employee discounts and wellbeing hub
• Generous enhanced leave benefits, including occupational sick pay, maternity leave, paternity leave and carers leave
• The option to buy up to 5 days' additional annual leave (pro-rata for part time employees)
• Annual flu vaccination voucher
• Contribution to eye tests and glasses for DSE use

Hours: 35 hours per week

Location: office base in Central Croydon with service delivery across the Borough, flexibility for remote working with regular attendance in the office

Salary: £54-59k

30 days paid leave + Bank Holidays

Start date: 1st April

 About Croydon Drop In:

Following the departure of our Deputy Chief Executive Officer after 19 years of service, we are seeking to appoint a new Director of Finance and Business Operations to support CDI through the next stage of our journey. We have grown significantly in the last four years, and there has never been more need for our services than now. This senior role is crucial in supporting CDI to consolidate our position and strengthen our infrastructure, processes and governance.

Croydon Drop In (CDI) has been serving children and young people in the London Borough of Croydon since 1978. We are deeply embedded in and trusted by local communities. Each year, we work with over 5,000 children, young people and families, providing life-changing support, advice and guidance.

We are a proud member of Youth Access and operate a Youth Information, Advice and Counselling Service (YIACS), partnering closely with the NHS, Local Authority, Education Providers, the Police and other Voluntary and Community Sectors organisations.

About You:

We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.

You will be passionate about children and young people and share our desire to see all children and young people thrive and overcome adversity.

To be successful in this role, you will be an experienced business operations professional, with significant financial management experience. You will be an effective leader who is able to expertly lead teams through change, taking a partnering approach.

You may already have held a Director position in your current organisation, or you may be ready for the next step in your career.

 Closing date for applications: Sunday 9th February

Interview date: Week commencing 17th February

MK SNAP provides a leading programme of education, life skills, work preparation and opportunities for work to adults aged 18+ with learning disabilities, giving them the skills to realise their potential.

We are looking for an Operations Manager to manage, oversee, and enhance the daily operations of MK SNAP, ensuring seamless coordination, efficient resource management, and optimal service delivery across all departments.

Main Objectives include:
•Lead and optimise the operational functions of MK SNAP, ensuring an effective, high-quality service delivery.
•Achieve operational targets in line with the organisation's business plan and strategic objectives.
•Implement and maintain a structured operational plan, including scheduling, resource allocation, and contingency planning.
•Oversee operational management, health and safety, and operational compliance with legal and regulatory standards.

Salary is £30,000 per annum, rising to £32,000 per annum on successful completion of 6 month probabtion.

This This role requires an enhanced DBS.