Operations support manager jobs in de beauvoir town, greater london

About the role:

Are you the go-to person when a team needs things to run like clockwork? Do you thrive on first-class customer service and accurate, timely admin and fancy taking those skills to a charity that makes a difference every day? If this sounds like your kind of challenge, step up and apply today.

We are recruiting eight Service Administrators to underpin our High-support Accommodation services in Camden (x2), Lewisham, Islington and Westminster, and our Young People's Accommodation services in Lewisham and Greenwich.

Working closely with Service Managers and frontline colleagues, you’ll keep the nuts-and-bolts of our services turning smoothly, so staff can focus on residents. From minute-taking and data reporting to keeping a close eye on voids, repairs and rents, you’ll be the calm, organised centre of a busy office. You’ll also support the Assistant Director and Regional Service Managers with projects that improve how we work across the services.

Ready to make a measurable difference from behind the scenes? Apply today and bring your organisational flair to a team that never forgets why great admin matters.

Please note: One of the Camden posts is open to female applicants only under Schedule 9, Paragraph 1 of the Equality Act 2010, as the service delivers trauma-informed support to women affected by Violence against Women and Girls (VAWG.) We are committed to equal opportunities and actively welcome applicants from all backgrounds.

About you:

• Already proved yourself in a fast-paced office.
• Can navigate MS Office (especially Excel) with ease and enjoy turning raw data into clear, insightful reports.
• Your written and verbal communication is crisp, confident and crucially compassionate, because our residents and partners rely on warm, professional interactions.
• A knack for juggling deadlines, protecting confidential information and spotting ways to improve systems will set you apart.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Wednesday 25th June at midnight

First stage interviews: Wednesday 9th, Thursday 11th and Monday 14th July Online via Microsoft Teams

Second stage interviews: Wednesday 16th, Thursday 17th and Friday 18th July in person in SHP services

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions.

We have an exciting opportunity for a Senior Case Hanlder (known internally as a Team leader) to join the National Homicide Service (HS), leading the London, Thames Valley & Hampshire caseworker team. This is a home based role working 37.5 hours per week.

Do you want to be part of a unique service providing the highest quality support to families bereaved by homicide and those who are eye-witness to homicide?

Do you want to lead a supportive, passionate and committed team? Candidates with a background in social care would be suitable for this role.

If yes, then we'd love to hear from you…

The role will cover Hampshire and the Isle of Wight, Thames Valley and have a joint responsibility for London with another team leader. You will need to live in one of these areas and London weighting will be offered to candidates living within London.

Victim Support will reimburse travel costs to the interview.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

You will lead and support a team of Homicide Family Caseworkers to meet VS and Homicide Service standards and contractual requirements. You will have a passion for excellent service delivery, performance management and team welfare.

The family caseworkers provide in person support to families who have experienced the sudden and traumatic death by Homicide. The caseworkers are responsible for ensuring the needs identified are met, that each person being supported receives guidance, advise and practical support as well as emotional support and advocacy.

You will be able to demonstrate excellent organisational skills essential to managing a diverse workload, and be committed to supporting the caseworkers to deliver support.

We pride ourselves on providing exceptional trauma informed advocacy and support to all and you will have an understanding of the impact that trauma and bereavement can have on individuals.

We support staff to keep them safe within their role and you will lead on the importance of personal and professional resilience and wellbeing for the team.

You will have excellent communication skills and will support the Operation Managers to maintain the highest standards of service delivery, across a widely geographically dispersed team.

You will be prepared to travel across the geographical area including occasional overnight stays to ensure you can meet team members in person as well as online.

You will enjoy working closely with a range of stakeholders (including Police Family Liaison Officers and Senior Investigation Officers within the Major Crime teams/Coroner officers and other statutory agencies) and will have experience in building constructive working relationships.

You should be confident to deliver internal and external presentations to a wide range of audiences. You will have experience of achieving key performance indicators, as directed by the Operations managers and Deputy Head of Service.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

Please see attached Job Description and Person Specification for full details.


About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Working Well Trust is a mental health and employment charity in London.  All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting Employment Advisors to join our IPS service, you will be based in Newham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  You will also be working to targets whilst maintaining a high-quality service. 

If you would like to discuss this role please see the Job Description for contact details.

Please click apply to send your CV after answering the screening questions. 

Staff benefits include an employer contribution to a personal or workplace pension equivalent to 6% of gross salary. 30 days annual leave plus paid public holidays (FTE). 

Working Well Trust is an equal opportunities and Confident about Disabilities.

Closing date: Monday 23rd June (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interviews: 25th - 27th June (please note you may be contacted for an earlier date proposal prior to the deadline.)

Final Stage interviews: 1st July 2025

Location:  Hybrid working between the A+LUK Aldgate, London office and home

Salary:  £36,000 - £39,000 per annum

Contract: 12 months fixed-term contract and full-time

Closing date: 11.59pm, Sunday 15 June 2025

A great opportunity has arisen for a Research Operations Officer to join our research and innovation team in London. In this role, you’ll support the charity’s ambitious 5-year strategy, where we seek to accelerate progress in respiratory research and innovation by tripling public funding for respiratory research to £150 million each year and increasing our own investment in pioneering research and innovation.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Reporting to the Deputy Head of Research + Innovation, you’ll be at the forefront of shaping, developing and implementing our exciting new ‘Respiratory Leadership Academy’ (RLA). This aims to attract, develop and retain respiratory research and innovation talent in the UK, through funding, support, and networking for early career researchers. Your work will be instrumental in identifying the needs of early career researchers in lung research and supporting them to build successful careers.

You’ll have outstanding stakeholder management skills, inter-personal skills and the ability to engage and communicate with a wide range of individuals from different backgrounds and circumstances. A self-starter, you’ll have excellent organisation, prioritisation and time management skills, with keen attention to detail. You’ll have a degree in a relevant discipline or equivalent experience with a passion for, and understanding of, the academic research environment.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Our client, an independent mission-driven charity, is seeking a Senior Operations and Governance Officer to provide essential support across corporate governance and organisational planning functions. This role is central to ensuring that leadership and strategic processes run efficiently, effectively, and in alignment with good governance practices.

This opportunity is ideal for someone who thrives on coordination, is highly organised, and has a solid understanding of Board support, minute-taking and cross-team collaboration.

Key responsibilities include:

• Coordinating the full cycle of Trustee and Committee meetings, including scheduling, agenda planning, and paper distribution
• Taking high-quality and accurate minutes and tracking actions to ensure follow-up
• Supporting governance and compliance processes, including maintaining the risk register and statutory records
• Contributing to the planning, monitoring, and reporting of strategic and project delivery across the organisation
• Supporting ad hoc projects and events, including staff conferences and trustee engagement activities
• Acting as a point of contact for trustee-related queries and supporting induction and development processes

 
We are looking for someone with:

• Significant experience supporting board and committee governance
• Proven ability to take and manage high-quality minutes and meeting outputs
• Experience working with stakeholders at all levels, including senior leadership and trustees
• Excellent organisation, attention to detail, and ability to manage multiple priorities
• Strong communication skills and confidence using Microsoft Office and CRM tools (such as Salesforce)
• A collaborative, adaptable approach and a commitment to inclusive working practices

This role offers the opportunity to join a committed and supportive team, helping to shape and support the delivery of the organisation’s mission.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

About the role

Working in close collaboration with the Senior Mass Fundraising Lead, the role will manage and deliver a variety of community-led fundraising initiatives and dynamic challenge events that engage supporters and generate vital unrestricted funds for children affected by neuroblastoma.

The role focuses on building strong relationships with fundraisers, volunteers and ambassadors, providing guidance, support and motivation to help them surpass their fundraising goals. The Community and Challenge Events Fundraising Manager will both steward existing and reactive contacts, as well as be confident in securing new networks, including representing the charity in presentations and other public speaking opportunities.

This role comes at an exciting time of growth in the fundraising team, with new colleagues joining the charity and a team focused on growth of income over the coming years. This role is crucial in this plan and will take the existing community and events programme to new heights.

Who we are looking for

Person specification:

• Demonstrable experience working in challenge events and/or community fundraising
• A proven track record of being results-driven and working to and achieving fundraising targets
• Significant experience of developing and delivering fundraising plans
• Experience of supporter/donor stewardship activities
• Excellent verbal and written communication skills
• Good interpersonal skills with the ability to network and build new and existing relationships

See our Recruitment Pack for the full role description and specification and for more information about Solving Kids' Cancer UK.

Benefits of working with SKC include:

• Home-based and informal flexible working.
• 5% employer pension scheme contribution.
• 32 days holiday, including bank holidays, with the opportunity to buy additional leave.
• Access to 24/7 confidential helplines for counselling and legal and tax advice.
• Well-being check-ins with manager and optional Well-being Action Plan.
• Regular opportunities to meet in person as departments and the full team.
• Training opportunities – we care about our staff and volunteers, and encourage opportunities for professional development.
• A child-centred charity with a passionate and dedicated team.
• Regular staff survey for the opportunity to provide feedback experiences and make suggestions.

Location: Home-based within England with regular travel to London and elsewhere in the UK as required

Interviews: Friday 4 July 2025

As a safeguarding charity whose work and practice are underpinned by safeguarding principles to protect children and young people and enhance their welfare, we always work in accordance with legislation, statutory guidance, and best safeguarding practices. All our roles require a basic criminal record check.

The Grants Officer will support the Senior Manager to develop and implement monitoring and reporting
processes across the Foundation’s grant-giving activities. To be successful in the role, you must have
excellent knowledge of results-based monitoring and reporting, demonstrate strong organisational and
administrative skills, and ideally have experience working with colleagues from different cultural
backgrounds.

The initial focus of the role will be monitoring and reporting in relation to the implementation of a Big 6
EU funded programme, the Youth Empowerment Fund (YEF). This programme focuses on supporting
youth-led initiatives, giving young people the means to be effective agents of change. The YEF is global
in its reach but will focus on supporting local solutions and grassroots initiatives that young people
develop on the ground. The Officer will play a key role in supporting the Senior Manager to maintain and
grow Big 6 advocacy and partnerships for the short and long-term. This role will also work closely with
colleagues from the Operations and Finance team to ensure accurate information is delivered to key
stakeholders.

Key Responsibilities 

Youth Empowerment Fund (60%):

• Support the monitoring and reporting of the EU funded YEF programme. Including coordinationwithin the IAF and with the Big 6 designated leads.
• Communicating with and activating networks of national organizations to participate in the YEF,including sharing opportunities to take part in Big 6 advocacy activities and applying for youthled solutions open-call Local Solutions grants.
• Issuing of grants to successful national organizations and monitoring and evaluation, including regular reporting on outcomes and impact of national projects to the YEF project team.
• Sharing success stories from the YEF to support the Big 6 communication, storytelling and creative reporting efforts.

Other Grant based support (40%):

• Oversee grant-giving financial processes, creating and issuing of grant payments.
• Support the Senior Operations Manager with the reporting of grant activities for Senior Management and various stakeholders.
• Support the ongoing development of other Foundation grant reporting efforts as required.
• Undertake any other duties as may reasonably be required for the successful delivery of the Foundation’s business objectives.

Join the V.I.P. as our Director of Delivery and Operations as we work towards transforming the future for young people affected by violence.

Applications close: 9 a.m. Monday 16th June 2025
Location: Hybrid (office in Hammersmith)

About The Violence Intervention Project (V.I.P)

The Violence Intervention Project (V.I.P) is a forward-thinking charity focused on reducing serious youth violence (SYV) among young people in West London.

Founded in 2017, V.I.P. combines therapeutic approaches with practical support to help young people, their families, and communities build safer, more positive futures.

At the heart of our work is the Urban Therapy model, a clinically informed, trauma-focused intervention that supports youth in navigating the challenges of violence, poverty, and emotional distress.

We collaborate closely with statutory services and community partners to ensure long-term impact and sustainable change.

With a strong presence across several boroughs, V.I.P. is dedicated to innovation, prioritising employee well-being, and fostering a supportive, growth-oriented team culture. We work with young people where they feel most comfortable—whether at home, in the community, or on the streets—ensuring flexibility and accessibility in our approach.

Our mission is to create a lasting impact in the lives of those we support, driving meaningful change through evidence-based practice and compassionate, relationship-driven care.

About the role

As Director of Delivery and Operations, you will play a pivotal role in leading the scaling and operational excellence of V.I.P.’s impactful programmes. You will ensure that our services are delivered efficiently and effectively, while maintaining the highest quality standards as we grow.

Your leadership will be crucial in overseeing the strategic development of new income-generating programmes, ensuring their integration into the wider organisational strategy, and embedding data-driven decision-making to enhance impact.

You will have a direct impact on V.I.P.’s growth and ability to expand our transformative work, ultimately improving the lives of young people affected by violence across West London.

Who we are looking for

We seek a strategic and results-driven leader with a proven track record in programme delivery and operational management. The ideal candidate will bring a blend of leadership, innovation, and a passion for tackling youth violence.

You will have the ability to scale programmes, optimise resources, and embed impact measurement frameworks.

Essential qualities, skills, and experience include:

• Extensive experience in leading and scaling programmes, ideally within the charity or social sector.
• Proven success in driving operational efficiency, resource management, and quality assurance.
• Strong leadership skills, with the ability to motivate and develop a diverse, cross-functional team.
• Exceptional communication and stakeholder management skills, with experience engaging with local authorities and statutory partners.
• Data-driven mindset, with experience embedding monitoring and evaluation systems into programme delivery.
• A commitment to the well-being of young people and an understanding of trauma-informed care and youth violence.

If you are a visionary leader ready to make a lasting impact, we want to hear from you.

Please click 'Redirect to recruiter’ to be redirected to the Peridot Partners website, where you can find full details of the candidate profile and register your interest to apply.

Applications for this role close at 9 a.m. Monday 16th June 2025.

A fantastic opportunity has arisen for a full time Estates & Maintenance Manager at SSAFA The Royal Homes Estate, based in Wimbledon.

About the role

We are seeking a dedicated Estates & Maintenance Manager to ensure The Royal Homes Estate is a safe, efficient and well-maintained environment for the benefit of residents at Queens Alexandra Court. The successful candidate will be responsible for maintaining the buildings to the highest possible standards, effectively delivering key projects and managing all maintenance systems in-line with appropriate guidance, warranties and best practice.

This role also includes conducting routine inspections across the estate, handling plumbing, electrical, carpentry and other maintenance tasks.

Additionally, the successful candidate will oversee the ongoing Quinquennial works, collaborating with the Quinquennial inspector and external contractors to ensure all repair work is completed successfully.

About the team

You will be part of a small dedicated and compassionate team based at The Royal Homes Estate, with direct line management responsibility for three members of the maintenance team. You will have the opportunity to work closely with co-workers who are highly trained, experienced and supportive.

About you

To carry out this role successfully you will have recognised skills in the maintenance/building trade and have an understanding of Health & Safety requirements and regulations. Strong negotiating and communication skills are essential, along with the ability to understand and maintain communication with a wide range of contractors. You will have a practical and hands on approach, with the ability to manage maintenance issues around the site where appropriate.

You will be able to prioritise and plan your workload efficiently, with a thorough and meticulous approach.

Additionally experience of managing a small team is required.

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Tuesday 17 June 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

LEGACY OPERATIONS ASSISTANT

Salary: £22,950 per annum pro rata

Reports to: Senior Legacy Operations Manager

Directorate: ?Marketing, Fundraising and Engagement

Contract: ?Fixed-term contract until end of January 2026

Hours: 35 hours per week

Location: ?Stratford, London w/ limited-flex (2 - 3 days per week in the office)

Closing date: Tuesday 10 June 2025, 23:55

Visa sponsorship: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.

We have an exciting opportunity for you to join us as a Legacy Operations Assistant. In this role, we need you to provide exceptional operational and administrative support to the legacy product team, and to undertake all scheduled operational duties as required.

What will I be doing?

• Distributing and scanning of daily incoming post to relevant staff members 

• Creating and allocating new Legacy cases to the Legacy Case Management Team 

• Creating new solicitor records on the website and CRM system, and informing Finance Team 

• Reconciling and inputting income data (cheques and bank transfers) received by the Legacy team

• Responding to queries from all Legacy audiences, via email and telephone 

• Maintain data quality - merging records and other data processing tasks as required (First Class and Siebel) 

• Raising Purchase Orders and raising invoices when required 

• Building and maintaining excellent knowledge of Cancer Research UK's Will-Writing Services, Case Administration and associated systems and processes 

• Supporting project work relating to Legacy operations, by sharing knowledge of internal processes  

• Responsible for monitoring and ordering materials, maintaining and tracking stock levels as required, ensuring key internal stakeholders are informed.

What are we looking for?

• High level of IT literacy, including good working knowledge of Microsoft Office packages 

• Excellent organisational skills and strong attention to detail

• Excellent administration skills and accurate record keeping

• Able to prioritise day-to-day tasks and plan to maximise most effective use of time to deliver against deadlines to a high standard

• Self-motivated and solutions focused, finds solutions to and root-causes of problems with direction and support from colleagues

• Proven experience of managing administration in a busy environment with flexibility in reacting to stakeholder needs

• A strong team player with ability to build effective relationships with internal stakeholders across departments

• Confident written and verbal communication skills.

Our organisation values are designed to guide all that we do.

Bold: Act with ambition, courage and determination  

Credible: Act with rigour and professionalism   

Human: Act to have a positive impact on people  

Together: Act inclusively and collaboratively

We're looking for people who can believe in and embody these organisation values and can use them to drive forward progress against our mission to beat cancer.

What will I gain?

We create a working environment that supports your wellbeing and provide a generous benefits package, a wide range of career and personal development opportunities and high-quality tools. Our policies and processes enable you to improve your work-life balance, take positive steps in your career and achieve your personal wellbeing goals.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview. Instead, we ask you to complete the work history section of the online application form for us to be able to assess you fairly and objectively.

Are you interested in helping to shape the future of property services for a leading charity?

St Mungo’s is undergoing an exciting transformation to improve systems across the organisation, enhancing support for colleagues and clients experiencing homelessness.

We’re seeking a talented Project Manager to join our PMO team for an 18 month fixed term contract, overseeing the Property Services Systems Project. This initiative aims to automate and streamline property maintenance, repairs, and asset management, ensuring timely and accurate information, efficient services, and continuous improvements in client accommodation.

In the role of Project Manager you will:

• Lead and deliver Property Services System projects successfully.
• Ensure projects meet deadlines, budgets, and minimise disruption.
• Build and manage multi-disciplinary project teams.
• Provide project training and support to colleagues across St Mungo’s.

About you

We are looking for a solution-focused project manager looking for a new challenge, someone who thrives on complex projects, has a track record in managing large-scale operations and driving change, and excels at leading multi-disciplinary teams to deliver results. We are looking for someone who can demonstrate the below:

• While experience in social housing, asset management or property systems is beneficial, strong leadership and project management skills are the priority, we welcome applicants from diverse sector backgrounds.
• Proven ability to deliver system change in Asset Management, Property Services, or Social Housing.
• Excellent attention to detail, organisation, and prioritisation skills.
• Strong adaptability, and quick decision-making, considering short- and long-term risks.
• Strong communication and influencing skills, able to build relationships across all levels including senior colleagues.

In this role you will be required to work flexibly for at least 2 days per week from our Central Office in Tower Hill, London. This allows for in person collaboration, team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home, or other St Mungo’s London or regional locations. 

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 11 June 2025

Interview and assessments on: 25 June 2025

St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
•  Great Pay and Other Benefits

Finance Manager

Advocacy After Fatal Domestic Abuse (AAFDA) was founded by Frank Mullane in memory of his sister Julia Pemberton and her son Will who were both killed by her ex-partner in 2003.  

Each year, around 150 families lose a loved one to domestic homicide. The actual number of suicides as a result of domestic abuse remains unknown. AAFDA’s prime function is to provide families in England and Wales with specialist peer support and expert and specialist advocacy for the range of statutory reviews that will take place after domestic homicide.

As a growing charity, AAFDA is looking for an exceptional candidate to join our supportive team and lead our finance and resource management functions. The role will provide and manage the HR, administration and finance activities of the charity and sit within the Senior Leadership Team.

This role is offered on a full-time basis (subject to funding). Although home based, occasional travel will be required. We are committed to diversity and inclusion and strongly encourage applications from those with Black and/or Minoritised backgrounds. 

Role - Finance Manager

Reports to: CEO/Deputy CEO

Location: Home Based (with occasional travel required)

Salary: £36,000 per annum (full-time equivalent), depending on skills and experience.

Contract Hours: Full Time / 40 hours per week. Permanent subject to funding 

ROLE OVERVIEW

AAFDA (Advocacy After Fatal Domestic Abuse) is a growing Charity and to meet the demands of this growth, we are looking for a full time Finance and Resources Manager to join our team.

 

MAIN PURPOSE OF ROLE

To work with the Board, CEO and Deputy CEO to ensure efficient and effective financial management, including setting and monitoring budgets, producing financial reports, and overseeing day to day financial management, including payroll and bookkeeping via Quickbooks, and providing advice and guidance, to inform the development and delivery of AAFDA’s strategy and business plan.

To work with the CEO and Deputy CEO to ensure that AAFDA meets its funder obligations, including reporting on time, gathering data from across the team and compiling reports for CEO/Deputy CEO sign off.

To work with Trustees and staff to ensure AAFDA fulfils its legal and regulatory requirements, including; coordinating the implementation of health and safety, GDPR and other policies and procedures; leading on human resources support; and overseeing office management and IT. Note that specialist HR advice and support and IT are provided to AAFDA by external contractors.

The role provides and manages the HR, administration and finance activities of the Charity and sits within the Senior Leadership Team.

KEY AREAS OF RESPONSIBILITY

· Ensuring the day-to-day financial and accounting operations (Quickbooks) are delivered and maintained.

· Administering and managing Payroll, expenses, Accounts Payable and Accounts Receivable, managing the bank including reconciliations and other financial management.

· Managing AAFDA’s budget planning, monitoring and review and year-end accounts processes.

· Meeting AAFDA’s funder reporting deadlines, including oversight of the compilation of information for the funder and the provision of financial reports.

· Supporting the development of AAFDA’s strategy and business plan including providing financial projections and conducting risk analysis as and when required.

· Ensuring effective day-to-day management of book-keeping and financial administration.

· Ensuring financial, payroll and data protection policies and procedures comply with relevant legislation/regulations, reflect best practice and are applied throughout AAFDA, reporting non-compliance to the CEO and/or Deputy CEO.

RESPONSIBILITIES

Finance:

· In conjunction with the Leadership team, undertake regular finance operational duties including;

- Preparation and setting of a three-year outline budget to accompany AAFDA’s three-year strategy.

- Preparation and setting of the annual budget.

- quarterly reviews – including cashflow and operational re-forecasts.

- Monthly management accounts and variance analysis.

· Prepare quarterly finance reports for the Board, including variance analysis, re-forecasts and ad-hoc reports, as necessary.

· Assist the third-party accountant with the preparation of year-end accounts.

· Manage and operate the internal finance and accounting systems and databases.

· Oversee delivery of payroll, through the use of third-party providers software and using the staff time management recording system.

· Manage all staff expense systems and ensure compliance with relevant AAFDA policies.

· Manage and operate a purchasing system and ensure appropriate levels of pre-expenditure financial authorisation are in place and followed and that suppliers are paid on a timely basis.

· Ensure that all receivables are billed and collected on a timely basis.

· Be the main contact with and management of, the day-to-day operations of the Charity’s banking arrangements, seeking secondary authorisations where required.

· Ensure compliance with HMRC, including monitoring VAT threshold, tax and gift aid, and undertake necessary returns where necessary.

· Commission specialist VAT and other financial advice as required and in conjunction with the Board and CEO/DCEO.

· Support and advise the Trustees, CEO, Deputy CEO and other Leadership Team colleagues with financial forecasting/planning, and allocation and funding of staff and other resources.

· Support Fundraising staff with preparing and managing grant applications and project budgets with the aim of ensuring a minimum of full-cost recovery and provide financial implementation data to enable the Charity to comply with any grant reporting obligations, including by creating and maintaining records of costs by grant received.

Effective Organisational Administration

· Oversee policy and procedure development and implementation, including safeguarding, data protection, Health and Safety, complaints, etc, in conjunction with other Leadership Team members.

· Conduct horizon scanning and recommend opportunities to revise policies and procedures to ensure legal/regulatory compliance and/or in line with best practice.

· Review, improve and ensure implementation of project management processes.

· Ensure appropriate equipment and infrastructure resources are in place for staff, volunteers and Trustees.

· Ensure insurance is in place for all activity and potential organisational risks.

· Continually improve and manage operational costs and budget.

· Collaborate with colleagues to ensure optimal use of the AAFDA customer relationship, case management, time recording, expense management and other operational systems.

Other

· To work with the Trustees, CEO/DCEO and staff to develop and implement the strategy and business plan.

· Provide support for effective governance.

· Take part in Leadership Team meetings.

· To work with the rest of the staff team to carry out any other task or project required from time to time, as directed by  the CEO or Deputy CEO.

 

PERSON SPECIFICATION

ESSENTIAL

Experience

Experience of the range of financial management and management accounting, including analysis and commentary.

Experience of audits, invoices, bank reconciliations, accounts payable and accounts receivable and budget preparation.

Experience of working with and co-ordinating income and expenditure across multi-project budgets.

Ability to work to tight deadlines and some ad hoc schedules.

Knowledge

Knowledge of financial regulations and accounting processes.

Working knowledge of using QuickBooks.

Knowledge of health and safety legislation and employment law.

An understanding of equality, diversity, inclusivity and intersectionality and how this relates to this role.

Skills

Strong attention to detail with a strong sense of commerciality and value for money.

Excellent written and verbal communication skills.

Excellent organisational skills and ability to manage time-sensitive tasks.

Ability to work flexibly and occasionally out of hours.

Other

Ability to manage payroll and HR administration.

Proficient in Microsoft Office suite, particularly Excel.

DESIRABLE

Experience of charity sector accounting/finance.

Experience or understanding of project management.

Experience of line managing staff or volunteers.

Experience of developing and delivering HR, IT, Health & Safety, and data protection policy and procedures.

An understanding of the needs of families impacted by domestic abuse and/or domestic homicide.

At The National Lottery Community Fund, we are driven by our strategy, ‘It starts with community’ and its four community-led missions, as well as our equity-based approach to tackling poverty, discrimination and disadvantage. 

This is an exciting opportunity to join the Fund as we expand the UK Portfolio to meet our ambitions in delivering the strategy. We're looking for two people to join the UK Portfolio Team as Heads of Funding, leading a team of just under 40.

The UK Portfolio supports the ambitions and potential of communities across the UK.We focus on scaling projects with a UK-wide benefit, through significant investments, which enable systems-level change for communities. Our funding is intended to complement the work of other country portfolios: England, Northern Ireland, Scotland and Wales.

As one of four Heads of Funding in UK Portfolio you will oversee all aspects of our work and ensure the team is resourced and able to deliver operationally. Heads of Funding are responsible for ensuring our programmes are designed and delivered to the scope, standard and deadlines required and will lead on specific strategic areas and relationships inside and outside the Fund. Heads of Funding are responsible for ensuring an understanding of the external policy, practice and funding context from across the UK is reflected in our delivery. You will provide leadership for the team, supporting the work of the Portfolio Managers.

We are currently evolving our UK Portfolio funding offers and  programmes in response to the strategy, developing a partnerships offer, and how we are more than a funder through our support to communities across the UK.

All Heads of will lead on a combination of strategic and operational priorities and the roles will involve a variety of responsibilities including:

• Overseeing up to £50m of grant commitments each year ensuring compliance with our operational and governance policies and requirements
• Lead one of the community-led missions in relation to the UK Portfolio’s funding offer
• Lead the strategic development and direction of a combination of our funding programmes and partnership approach
• Responsible for stakeholder management, both internally and externally
• Ensure learning and impact of our work is shared appropriately and informs our practice
• Lead engagement with our decision making Panels, Committees and Board
• Team leadership including culture, resource planning and team development
• Fund wide leadership either relating to one of the missions or as part of cross Fund priorities

You will need to work closely with the other Heads of Funding and each day will be a blend of operational and strategic work, stakeholder engagement, team leadership with lots of opportunities to collaborate with others across the Fund.

We are looking for ambitious, creative and passionate people with experience of the funding environment and brokering partnerships. Excellent leadership and collaboration skills will be essential in building relationships at all levels, from senior management to external stakeholders and funding colleagues across the Fund. You’ll have a keen understanding of the nuances of working within a public body, and a deep commitment to ensuring we are delivering impact through our current funding portfolio whilst also looking to the future and developing new funding initiatives and ways of working to meet our 2030 vision.

If you’re ready to take on a leadership role in an important organisation and have a genuine passion for supporting communities, this is the role for you.

You’ll be joining a dynamic and welcoming geographically dispersed team, working with hugely important and fascinating projects that are responding to and addressing a wide range of topics across the Fund’s four community-led missions.

Due to our dispersed nature as a team, it is expected that there will be occasional travel in order to connect with colleagues, stakeholders and projects. This is likely to be one to two occasions per month.

Interview Dates: 22 and 24 July

Location: We have a hybrid approach to working, work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices, these are Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle and Newtown.

Please note that only one of these roles could be based in London.

Any questions about the recruitment process or if you’re interested in learning more about the role, we’ll be hosting an online briefing webinar on Monday 16 June at 10am. To reserve a spot, please contact recruitment (the email address can be found on the advert on our website) 

On application, please align your supporting statement to the criteria below

Essential criteria

• Experience and understanding of grant making and the funding environment, including partnership working
• Proven ability to translate strategy to operational development, including problem solving, organisational and decision-making skills and ability to manage a complex workload
• Strong interpersonal skills, and resilience, with an ability to build relationships and work with a range of people inside and outside of the Fund, including working with Boards and Committees
• Experience of building high performing teams and leading change, as a leader and/or as a team player - creating the culture and structures in which people can thrive at work
• Excellent written and verbal communications skills, able to analyse and review complex ideas and information and tailor clear messaging to a range of audiences
• Commitment to equity, diversity and inclusion and experience of applying this throughout all aspects of work

 Desirable criteria

• A passion for, experience in and an understanding of one or more of our community led missions and our commitment to equity
• Policy expertise in one or more of our ‘more than a funder’ priorities: partnerships; participation, convening, influencing, supporting grant holders, learning.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About the NGSN London Regional Board

The NGSN London Regional Board brings together partner organisations to enhance collaboration, service delivery, treatment, and understanding around gambling harm within the London Region.

The Board has a joint vision to build a strategic approach to raise awareness and provide education and treatment around gambling-related harm. The Board is chaired by Betknowmore UK’s Founder & CEO Frankie. 

About the role

We are seeking an experienced Project Manager to lead our stakeholder engagement initiatives with local authorities across London. This critical role will drive forward the board's vision by building strong relationships with key stakeholders and ensuring effective collaboration between local authorities, public health services, and NGSN partners. By positioning gambling harm as a public health issue, we aim to embed harm reduction within broader health systems, ensuring improved access to support and care across London.

The ideal candidate possesses proven Project Management experience and demonstrates initiative as a self-starter who excels at making sound, proactive decisions that drive project progress. We seek someone who can work autonomously with minimal supervision while also collaborating effectively with our predominantly remote team. While this position is funded by GambleAware, the successful applicant will be employed by Betknowmore UK.

Job Title: Project Manager

Hours:Full-time (37hrs) – 12 month contract 

Salary: : £36,000 -38,000, depending on experience 

Location: Remote with regular travel across London Boroughs

Line Manager: Director of Finance and Operations (Betknowmore UK)

Interview date: Interviews to be held on a rolling basis 

Key Accountabilities and Responsibilities

Stakeholder engagement

• Scope out opportunities to work with Local Authorities
• Build and maintain productive relationships with local authority representatives, public health teams, and other relevant stakeholders
• Develop local data collection systems and pathways
• Identify opportunities for embedding gambling harm reduction within broader health systems
• Act as an ambassador for the NGSN London Regional Board, representing its vision and values

Reporting

• Regularly meet with and update the board on work progress
• Manage and regularly report on budget 

Monitoring

• Maintain accurate records and contribute to reporting on programme outcomes
• Produce impact reports to demonstrate the value of gambling harm interventions

Risk management

• Identifying potential risks
• Developing mitigation strategies
• Monitoring and addressing issues as they arise

 Meeting Co-ordination

• Liaise with the chair to plan board meeting agendas
• Book meeting rooms and catering
• Take minutes, record and follow up actions

Event co-ordination

• Planning, organising, and delivery of gambling awareness event and workshop, from initial concept to post-event evaluation

General

• To operate with clear professional & confidentiality boundaries, working within the organisations code of conduct.
• Demonstrate a commitment to diversity, inclusivity and equal opportunity in working with colleagues and stakeholders with a wide range of perspectives and experiences
• To carry out other duties commensurate with the post

Person Specification

Qualification or relevant experience

• Understanding of Local authority 
• Demonstrable experience in a similar role
• Proficiency in project management and budget reporting

Essential experience

• Proven experience in stakeholder engagement, preferably within local government or public health settings
• Proven project management skills with the ability to plan, coordinate, and deliver complex initiatives

Essential skills and knowledge

• Excellent communication and interpersonal skills
• Strong organisational and time management skills
• Strong problem solving and ability to use own initiative 
• Ability to prioritise and manage multiple tasks simultaneously
• Proficiency in data management and reporting
• Knowledge of gambling harm and support services 
• Ability to work independently while also collaborating effectively with multiple partners

How to Apply

To apply please send your cv and cover letter outlining your experience to info @ londongamblingharms. org

By joining our team, you will play a pivotal role in helping the NGSN London Regional Board achieve its aims of reducing gambling harm, promoting long-term recovery, and ensuring improved access to support and care across London's communities.