Operations Support Officer Jobs in Farringdon, Greater London
INTRODUCTION TO THE ROLE
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child marriage and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of over 1,400 civil society organisations in over 100 countries working in partnership to end child marriage. Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and are able to achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
The Director of External Engagement at Girls Not Brides devises and oversees implementation of fundraising, communications, advocacy & campaigns strategy to help realise Girls Not Brides’ vision of a world free of child marriage, where girls and women enjoy equal status to boys and men and can fulfil their potential in every aspect of their lives. Uses leadership skills and extensive experience of global and local fundraising, communications, campaigns and advocacy to support the organisation’s strategic objectives - movement building, influencing and learning - to empower others, opening spaces for voices to be raised, and drive transformational change. Works as part of a globally-dispersed and diverse team, and closely with members, National Partnerships and coalitions. Contributes to the organisational strategy as a member of the Senior Leadership Team.
KEY RESPONSIBILITIES OF THE ROLE
Strategic planning and organisational leadership
- Lead the implementation of the Secretariat’s communications, advocacy and fundraising strategies which deliver on the vision, mission and goals set out in the Secretariat and Partnership strategies, 2022-25.
- Set out how the team will use creative campaigning tactics, targeted policy and advocacy,impactful communications and fundraisning to help build the movement to end child marriage, influence those with power to make change, and share evidence and learning.
- Contribute to broad organisational leadership and strategic development, as a member of the Senior Leadership Team.
- Lead the communications, advocacy and fundraising teams, with up to five direct line reports, plus dotted line responsibilities.
- Responsible for planning and monitoring the directorate’s budget
- Advise and inform the CEO, Board and other key stakeholders around key communications, advocacy and campaigns moments.
Empowered communications
- Support the globally-dispersed Girls Not Brides communications team to work with members to find and tell stories of girls’ lives and of the latest evidence and learning that exemplify the realities of child marriage and the solutions; demonstrate that change is needed, and change is happening.
- Work with the Communications team to leverage a wide range of communications channels, including media, website, social media, and events to convey the key messages and findings from Girls Not Brides’ work in a way that enables those without power to be heard, and convinces those with power to support positive change for girls.
- Oversee and explore ways of landing Girls Not Brides stories and policy and campaign asks at the local, national, regional and international level in a way that is context specific and impactful. Be creative and unconventional in your use of content and tactics to reach, engage and influence target audiences.
- Lead the communications team in inspiring audiences to support and join the movement to end child marriage and Girls Not Brides, through documenting and showcasing the results of collective action and developing compelling calls to collective action.
- Oversee the work of the communications team to hone and harness the potential of the Girls Not Brides brand, history, and global network to inspire change and increase member engagement.
Effective advocacy
- Oversee and facilitate direct and indirect engagements with policymakers and decision makers at the local, national, regional and global level, as well as those who influence and advise to take action to end child marriage.
- Lead on ensuring strong synergies between advocacy at national, regional and global levels, coordinatoring between advocacy team members in the regions and the global advocacy team.
- Lead global stakeholder engagement including working with relevant UN organisations, sector leaders, and thematic international organisations to ensure that child marriage is reflected in their policies, budgets and programming.
- Lead Girls Not Brides sector integration agenda, maintain strong existing partnerships, and identify new allies to enhance broader sector integration of ending child marriage.
- Support colleagues, National Partnerships and members to develop and use advocacy skills, and monitor, analyse, influence and respond to relevant legislative and policy opportunities at the global, regional and national level.
- Oversee production and dissemination of policy and advocacy content including fact sheets, policy briefs, updates, and position statements.
- Oversee trainings and development programmes for the secretariat and global partnership, including webinars and learning series.
Transformational campaigns
- Grow and strengthen the movement, harness its potential, ensure Girls Not Brides connects, empowers and amplifies diverse groups around the world united behind a shared cause.
- Oversee Girls Not Brides’ work with local groups, activists, girls and their families to use campaigning and engagement to shift socio-cultural attitudes, including among elders and community leaders, about how girls can and should expect to be treated, respected and empowered.
- Work with the Adovocay team to identify and plan for at least four big moments in the year, either at the global, regional or national level where members of the wider movement can come together to collaborate for change, engage young activists, and support and learn from each other.
- Work closely with the Development and Outreach team to support and deploy champions, ambassadors, youth leaders and high-profile influencers to advance the cause of ending child marriage.
Impactful fundraising
- Direct and lead the implementation of Girls Not Brides’ global and regional fundraising strategy for the secretariat and the wider movement, to ensure a diverse and sustainable income portfolio.
- Lead the creation and diversification of a business development plan, targeting new actors such as businesses, high-net-worth individuals, legacies, etc.
- Lead the cultivation and strengthening of donor relationships, alongside the CEO, to bring in new funding and grant renewals, build donors as champions.
- Oversee and ensure long term projection for income, also overseeing pipeline and prospecting and directing the development of concept notes and proposals.
- Oversee the development of a case for support, multi-year funding opportunities.
- Make recommendations to the CEO in relation to funding decisions, and sign off documents for donors in line with delegated responsibilities.
- Close liaison with CEO, Director of Operations and Finance to help develop annual budgets, targets and a sustainable growth model.
- Direct the development of donor communications and assets, including but not limited to annual reports and promotional materials.
- Assume responsibility for quality assurance on donor communications and collaborations.
- Contribute to the finance team’s work on contracting and compliance.
Influential outreach and visibility
- Lead the development of a strategic approach to building the secretariat’s visibility, partnerships and profile.
- Oversee the identification of strategic opportunities (including trips, events and media appearances) to profile the voices of Girls Not Brides’ internal leaders and external stakeholders to advocate on ending child marriage.
- Oversee the planning and convening of Girls Not Brides’ events and meetings calendar, as well as the high-profile visits to high prevalence and donor countries by the CEO, Champions, and Trustees.
- Alongside the CEO, lead and deepen the partnerships with the Girls First Fund and VOW for Girls at the global level.
- Oversee and lead the development and outreach team’s work to support and deploy champions, advisors, ambassadors, youth leaders and high-profile influencers to advance the cause of ending child marriage across sectors (including politics, business, grassroots activists and NGOs).
- Represent Girls Not Brides externally and further cultivate Girls Not Brides’ network of funders, supporters, Champions and Advisors.
Wider Organisational Responsibilities
- Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work and actions.
- Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners and other stakeholders.
- Line manage roles and consultants as necessary, delegating responsibilities and tasks as appropriate.
- Comply with Girls Not Brides policies and processes, with particular note for safeguarding, diversity and inclusion, the code of conduct and data protection.
- Prepare and deliver reports for the Senior Leadership Team and Board of Trustees, as necessary.
- Ensure that internal databases and monitoring information are kept fully up-to-date.
- Commit to ongoing personal development and learning.
- Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
- Significant professional experience in a comparable role at a senior level in the not-for-profit sector, international/intergovernmental organisation or social enterprise.
- Degree-level qualification in a relevant area such as public policy, development studies, international relations, communications, human rights or gender issues or proven experience in a related field plus extensive relevant professional training.
- Proven experience of working with coalitions and the ability to inform international policy discussions with the realities of grass-roots work.
- A proven track record of successfully developing and implementing a fundraising strategy and raising significant levels of funding for an organisation.
- Broad experience in communications, development and outreach work, building and nurturing strong working relationships with a range of strategic partners.
- Experience of partnership building with stakeholders such as government ministries, NGOs, foundations, grass-roots groups, and champions of social change.
- Proven experience of working with coalitions and the ability to inform international communications with the realities of grass-roots work.
- Experience of successfully managing teams, including geographically dispersed staff.
Essential skills and knowledge
- Advanced and demonstrable understanding of strategic planning, resource mobilisation and communications.
- Demonstrated ability and understanding of how to deliver effective advocacy and/or communications and/or fundraising, development and outreach strategies on global social issues that align with and further an organisation’s strategic goals.
- Excellent strategic thinking and practical planning ability.
- Exceptional written and oral communication skills, including the ability to work with a diverse range of actors at different levels and from different cultural contexts.
- Confident networker and influencer with the ability to represent Girls Not Brides at high-level events.
- A strong understanding and ability to contribute to the advancement of Diversity, Equality and Inclusion (DEI) at organisational and partnership levels.
Desirable
- Experience managing or supporting organisational change processes.
- Advanced knowledge of French and/or Spanish is highly desirable.
- Direct experience of advocating or campaigning on child marriage or closely related issues
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
INTRODUCTION TO GIRLS NOT BRIDES
Girls Not Brides is the only global organisation uniquely focused on creating and sustaining a worldwide movement to end child, early and forced marriage and unions (CEFMU) and ensuring that this movement leads to tangible change for the girls at risk or affected by the practice. We are a network of more than 1,400 civil society organisations in over 100 countries working in partnership to end child marriage.
Our vision is a world without child marriage where girls and women enjoy equal status with boys and men and can achieve their full potential in all aspects of their lives. Our vision challenges deeply embedded social norms that harm the lives of girls, women and their communities.
INTRODUCTION TO THE ROLE
The Director of People and Culture leads on fostering a positive work environment in order to help develop a strong organisational culture, providing high quality leadership and oversight on the development and delivery of Girls Not Brides’ People and Culture strategy. The post holder facilitates an organisational culture that supports an ambitious and diverse workforce that demonstrates clear commitment to Girls Not Brides values, mission, and vision, drawing up our principles around collaboration and partnership.
As a people and culture senior level professional, you will have an evidential understanding of all aspects of HR practices, both UK and International. This is a pivotal role supporting the transformation of Girls Not Brides, leading the delivery of a workforce strategy that ensures we have a stable, sustainable, skilled, dynamic, and diverse workforce capable of delivering the goals of the organisation. You will be someone who can balance creativity with pragmatism, and expertise with a desire to learn, and a demonstrable alignment with our commitment to championing well-being, diversity, equity and inclusion (DEI). The role contributes to and plays a critical role in broad organisational leadership and strategic development, partnering with the senior leadership team in strategic decision-making.
Job location
London, UK (hybrid with up to three days on site per week). May include international travel.
Accountable to
Chief Executive Officer
Salary range
£70,560 (subject to benchmarking) rising on an annual incremental basis. Girls Not Brides also offers a generous 10% pension.
Contract
This is a full-time two-year fixed term contract. The successful candidate must have the right to work in the United Kingdom at the time of applying, and for the full duration of the two-year initial contract.
KEY RESPONSIBILITIES
Strategic Planning and Organisational Leadership
• Lead the development and implementation of Girls Not Brides’ people and culture strategies to deliver on the vision, mission and goals set out in the Secretariat and Partnership strategies, 2022-2025.
• Lead the creation of an inclusive organisational culture, values, plans, and HR policies that are rooted in and informed by a deep commitment to the values of Girls Not Brides and to diversity, equity, and inclusion (DEI).
• Contribute to broad organisational leadership and strategic development, as a member of the Senior Leadership Team (SLT).
• Advise and inform the CEO, Board and SLT colleagues on strategic issues relating to Human Resources, People management and organisational culture.
• Responsible for planning and monitoring the directorate’s budget.
Talent Acquisition
• Lead the development and implementation of Girls Not Brides’ people management and acquisition strategies to deliver on the vision.
• Oversee the development of strategies to identify talent; establish and oversee equitable and inclusive recruitment and hiring processes for all employees.
• Oversee the development of a comprehensive onboarding and staff orientation strategy.
• Oversee offboarding of staff, including exit interviews; analyse data to surface potential cultural issues or other staff concerns; make recommendations to the SLT for continuous improvements.
• Support line managers to proactively identify new leaders and build opportunities for growth.
Staff Well-Being
• Lead on the development and implementation of a staff well-being policy and oversee the effective use of processes for day-to-day provision across the organisation.
• Oversee development and implementation of programmes, initiatives, and ideas to enhance and maintain staff well-being across the organisation.
• To provide leadership, direction and co-ordination for the Employee Assistance Programme (EAP) and staff support services, including occupational health.
Organisational Culture
• Oversee the review and implementation of organisational core values that guide the organisation’s policies and procedures.
• Oversee the implementation of policies and programmes that ensure diversity, equity, and inclusion (DEI) in the organisations.
• Oversee development and dissemination of HR policies and procedures that maintain and improve employee relations and shape organisational culture.
• Communicate openly and frequently, keeping staff informed on benefits, resources, organisational events, and other pertinent information.
• Oversee the management and appropriate resolution of complex employee relations issues; where applicable, commission and support effective, thorough, and objective investigations.
Regulatory and Compliance
• Provide leadership and direction to ensure compliance with all statutory employment related law and regulations.
• Maintain in-depth knowledge of changing employment regulations and implement policies, procedures, and systems to ensure regulatory compliance and reduce the organisation’s employment law risks.
• Oversee and lead the review of human resources information systems (HRIS) to ensure they are fit for purpose and support strategic thinking and direction. Apply relevant organisational/human resources metrics; contribute information, analysis, and recommendations to strategic thinking and direction.
Professional Development and performance
• Assess organisational needs with the SLT to identify professional learning and growth opportunities to support employees’ ongoing professional development.
• Steward a culture of learning and growth.
• Implement a standard of supervision grounded in inclusive leadership practices such as building strong relationships, active listening, clear and transparent communication, consistent and timely feedback and clear expectations.
• Ensure coaching and resources are provided to help build interpersonal and team resilience, address conflicts and adapt to different leadership styles.
Compensation and Benefit Management
• Develop and ensure the administration of a consistent, equitable, and progressive compensation program including salary surveys and market research to ensure Girls Not Brides is competitive within our market and in line with our budget.
• Monitor budgets for recruiting, training/staff development, and benefits programs in partnership with the Director of Operations & Finance.
• Oversee all HR functions including benefits programs; have oversight of/lead relationships with benefit providers, coordinate annual staff forums and address employee benefits questions; propose additional benefit options pertinent to the organisation’s workforce in partnership with the Director of Operations & Finance.
Wider contributions to the team
• Commit to the mission and vision of Girls Not Brides, putting these at the forefront of all planning, work, and actions.
• Uphold the core values of Girls Not Brides in all areas of work and interactions with colleagues, members, partners, and other stakeholders.
• Line manages employees and consultants as necessary, delegating responsibilities and tasks appropriate.
• Comply with Girls Not Brides’ policies and processes, with note for safeguarding, diversity and inclusion, the code of conduct and data protection.
• Commit to ongoing personal development and learning.
• Fulfil any other reasonable requests for the advancement of Girls Not Brides.
PERSON SPECIFICATION
Essential experience
• Significant professional experience in a similar role in the international not-for-profit sector, international/intergovernmental organisation, or social enterprise.
• Qualified HR professional.
• Significant HR generalist experience, with extensive exposure to benefit administration, employee relations, performance management, recruitment, Human Resources Information Systems (HRIS), and training and development.
• Experience supporting a diverse workforce, including working in international contexts (e.g. a globally diverse workforce).
• Demonstrated leadership skills.
• Highly relational and able to build strong connections and relationships across differences.
• Proven ability to design and maintain operational systems and controls in line with best practice.
• Deep understanding of international compensation, benefits, and performance and evaluation frameworks.
• Confident and experienced in overseeing varied legal and compliance issues.
• Ability to deal with competing demands, multiple priorities, time constraints and unanticipated external events.
• Ability to maintain confidentiality.
• Experience of successfully managing teams, including geographically dispersed staff, with the ability to support and develop staff.
Essential skills and knowledge
• A deep personal and professional commitment to equity, understanding of best practices, and experience in building inclusive and engaged workplaces, cultural awareness, and sensitivity with lens on racial and gender equity.
• Familiarity with strategic planning, including compensation practices, data analysis, organisational development.
• A strong understanding and ability to contribute to the advancement of diversity, equity, and inclusion (DEI) at organisational and partnership levels.
• Ability to deal with conflict effectively, and to manage difficult situations confidently and calmly; demonstrated ability to coach and counsel both executive-level management and employees.
• Excellent interpersonal and communication skills.
• Strong project management skills: ability to effectively plan, implement and manage HR programs and functions; ability to implement, explain, and apply relevant policies, procedures, laws, and regulations.
• An innovative and initiative-taking approach, with the vision and practical skills to assess, develop, improve and systems and processes.
• Proven ability to inspire and create a healthy organisational culture.
• Up-to-date knowledge of relevant UK & international employment laws and best practice in people management.
• Excellent strategic thinking and practical planning ability.
• Exceptional written and oral communication skills, including the ability to work with a diverse range of actors at different levels and from different cultural contexts.
Essential values and attributes
• Strong commitment to the mission and values of Girls Not Brides and our vision in relation to addressing child marriage and gender equality.
• Skilled team worker with an inclusive and collaborative approach.
• Proactive and able to confidently take initiative and make appropriate decisions.
• Willingness to work flexibly and regularly travel internationally, as necessary.
Desirable
• Experience managing or supporting organisational change processes.
• Relevant and direct experience implementing DEI initiatives.
• Knowledge of nonprofit administration.
Safeguarding
Girls Not Brides is committed to safeguarding all children, young people and adults at risk with whom our staff and representatives work and interface. Any employment with Girls Not Brides may be subject to the satisfactory completion of a background check and criminal records check which can include but is not limited to: an overseas police record check, a Disclosure and Barring Service Check (for those based in the UK) or an International Criminal Record Check (if applicable).
How to apply
Girls Not Brides is an equal opportunities employer. We embrace diversity, equal opportunity and inclusion in a serious way. We are committed to building a staff body that represents a variety of backgrounds, perspectives, and skills. The more inclusive we are, the better our work will be.
The closing date for this role is 23:59 BST (GMT+1) on Sunday 2 June 2024.
In-person interviews will be held on-site on Friday 14 June 2024.
To apply, please click on the ‘Apply now’ button on the job page and submit your CV and a brief cover letter demonstrating how you meet the criteria.
We regret that due to the large number of applications anticipated, only shortlisted candidates will be contacted.
We believe in a world without child marriage, where girls and women enjoy equal status with boys and men, and can achieve their full potential.
The client requests no contact from agencies or media sales.
‘Do you have the compassion, vision, and drive to take Headway East London into the future? Join this ambitious co-produced organisation as their next CEO’.
Headway East London is a unique, diverse and creative community of people living with brain injury and their families. Working across 13 London boroughs, the organisation offers specialist support and services including therapies, advocacy and family and community support. Our volunteers, members, their families, and carers are the experts of brain injury. Together we work in partnership to achieve transformative change for survivors - to build a world in which people with brain injury are valued, respected and able to fulfil their potential.
Our service centre is a vibrant community hub offering activities and services that are both innovative and needs-based. Our occupational projects include an art studio, writing projects, music therapy and a professional kitchen where members cook each day for others, volunteers, staff and visitors. In particular, we host Submit to Love; a studio and home to a collective of self-taught artists - all of whom have survived brain injuries. Our studio has developed a set of unique practices and interests, refined over more than a decade. Our specialist neurological therapy service is renowned for its unique interdisciplinary approach.
Our work is guided by the principle of co-production. Projects aim to be co-produced in response to our members’ needs, desires, and ambitions. Through steering groups, catch-up groups and regular opportunities for conversation and feedback, members are actively involved in developing new ideas and helping to make decisions.
We’re now searching for a new Chief Executive Officer to drive our current strategy and continue to support our members to be both happy and to fulfil their potential. We’re on a mission to develop as an organisation and support more people, so we are looking for someone with senior leadership experience in the broader health, social care, or non-profit sectors, who can successfully achieve this.
Experience of contracting with local authorities will be key, as well as a proven track record in leading purposeful change with sensitivity and tact. Our ideal candidate will possess high levels of emotional intelligence, excellent interpersonal skills and be highly collaborative in their approach. A strategic mindset good attention to detail, and solid financial acumen is important, as is broad ambassadorial and PR skills. We also want you to be a good problem solver, multi-tasker and comfortable to roll your sleeves up when necessary.
This is an exciting time to join our organisation. We have big plans, a ‘can do’ attitude and a values-based approach. If you think you can offer diversity of thinking, a positive and ambitious outlook and a love of community-powered services we’d love to hear from you!
We encourage applications from all backgrounds and communities and are committed to having an organisation that is made up of diverse skills, experiences and abilities.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Wednesday 12th June 2024.
The Confederation of School Trusts exists to represent academy trusts and to continually enhance our education system. They are now looking for a Chief Operating Officer to develop a financial strategy and operations as they enter a new phase of development.
· Location: Remote with regular travel to Nottingham/London
Applications close at 9 a.m. Tuesday 4th June.
Who we are.
The Confederation of School Trusts (CST) is the leading advocate and support network for school trusts in England, representing approximately 75% of the academy sector. With a membership-centric approach, we prioritise the needs of our member trusts, serving as their collective voice and championing their contributions to education.
Funded through various channels, including memberships, events, and partnerships, CST operates alongside CST Professional Development Ltd, offering tailored training and services focused on trust governance.
About the role.
We are seeking a Chief Operating Officer (COO) to drive strategic development amid political shifts. Reporting to our Chief Executive Officer, the COO will oversee financial management, operations, digital strategy, and corporate governance, playing a pivotal role in shaping CST's future.
Responsibilities include financial strategy development, budgeting, compliance, and team leadership across CST and its trading arm. The COO will ensure operational efficiency, manage contracts and procurement, and spearhead digital infrastructure and information governance enhancements.
This hybrid role requires regular travel to our offices in Nottingham and London. The ideal candidate will demonstrate autonomy, accountability, and a strategic mindset, with expertise in financial planning, operational management, and digital strategy implementation.
Who we are looking for.
Proficiency in people management, culture development, and regulatory compliance is essential. Experience in charity and corporate governance is desirable, as is a genuine commitment to improving the academy trust system in the UK.
If you're a qualified accountant with a passion for driving organisational excellence and supporting education leaders, we encourage you to apply and join us in making a difference in the lives of learners across the country.
Please click 'Apply via website’ to be redirected to the Peridot Partners website, where you can find full details of the job description and register your interest to apply.
Applications for this role close at 9 a.m. Tuesday 4th June.
The Meridian One Community Garden serves as a space where we focus on cultivating fruit, salad, and vegetable produce. We involve the local community by hosting weekly volunteer gardening sessions, welcoming school visits, and organising various community events.
TCV is seeking a Senior Project Officer with expertise in community engagement, event coordination, and managing community facilities. The garden, which was established one year ago, encompasses facilities such as an office, a community meeting/education room, toilets, and a spacious polytunnel.
The Senior Project Officer will oversee a range of tasks including planning and executing community events, maintaining site Health & Safety, leading volunteers in practical projects like building wooden planters, tending to garden plants, and ensuring timely completion of administrative duties such as procurement, risk assessments, social media updates, and task reporting. They will also lead activities for the under 5’s Nature Explorers group, school visits, themed evening events, and family weekends. Additionally, they'll organise corporate volunteering sessions and cover holiday shifts for the Green Gym gardening program. Previous events have included 'Pampering and Enrichment,' 'Repurpose, Recycle, Reinvent' workshops, and a Black Women in Conservation and Horticulture photo exhibition, as well as our weekend family events featuring free food, music, and arts and crafts activities.
This role involves being friendly and open to various people who visit, from the toddlers attending the Nature Explorers club, to our volunteer gardeners, to senior staff from the local authority. There are two other people working part-time at the garden, and TCV provides thorough training and support from a helpful local team.
Ideally, we’re looking for someone with experience of gardening and/or nature conservation. However, what’s equally important is that the Senior Project Officer has initiative, is welcoming, and comfortable working with a wide range people. We’d therefore welcome applications from candidates who can display those personable qualities, with perhaps experience of working in a community centre setting.
In Spring 2024, TCV will be taking on the management of an additional nearby meanwhile space. The new Senior Project Officer will join us at an exciting time when we begin to turn that space into a new community tree nursery. Working with local people to gather seeds from significant trees in the surrounding area, we aim to grow saplings which will go on to be distributed for planting around London.
Working hours are 9am to 5pm, Monday to Friday. Given the nature of the role the Senior Project Officer will need to work from the garden during these times. Occasionally, to avoid lone working in the absence of another colleague, there will be the opportunity to work from home. Weekend family events take place on Saturdays, four times a year and there are approximately six evening events which take place between April to September. This post holder would be expected to attend those evening and weekend events.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any during your application. If you would like to discuss your requirements further please contact the People Team. We also offer reasonable adjustments on the job.
* A full driving licence would be ideal, though not essential, as the post holder has use of a company vehicle.
* This post is subject to an enhanced CRC check due to the activities working with children and vulnerable adults.
We are The Conservation Volunteers.
Our vision is Healthier, Happier Communities for Everyone. We believe that green spaces are an essential part of healthy, happy communities.
Our mission is To Connect People and Green Spaces to Deliver Lasting Outcomes for Both.
The opportunity to connect to nature on your doorstep and contribute to its protection should be available to everyone.
The outcomes of our work:
· Environment: Green spaces are created, protected and improved, for nature and for people.
· Communities: Communities are stronger, working together to improve the places where people live and tackle the issues that matter to them.
· Health & Wellbeing: People improve their physical and mental health & wellbeing, by being outdoors, active and connected with others.
· Learning & Skills: People improve their confidence, skills and prospects, through learning inspired by the outdoors.
Join in, feel good.
Prospectus is delighted to be working with Your Place for their new Senior Maintenance Officer. Your Place's mission is to build hope and enable lasting change to end homelessness for people in east London. They are a growing charity, helping people who've lost their homes to regain their self-belief and rebuild their lives.
Please note this is a full-time role being offered on a permanent basis.
The Senior Maintenance Officer will be responsible for the building, reactive building works, renovation, and repair of the building. Working as a senior member of the maintenance team under the supervision of the Facilities Manager.
Additionally, this person will ensure that day-to-day repairs and planned maintenance of Your Place properties are efficiently and effectively carried out. The post-holder will monitor the performance of internal operatives and contractors handling communications and ensuring the work is carried out in line with completion targets and quality standards. Furthermore, the Senior Maintenance Officer will carry out minor repairs to the buildings, plumbing and electrical systems.
The ideal candidate will possess experience in facilities, and ideally experience working as part of a team and interacting with a variety of people. A basic understanding of health and safety and risk assessment is necessary. The role requires flexibility, including the ability to work evenings and weekends on a rota. Additionally, holding a clean driving license is essential.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Type of role: Full time, permanent
Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)
Holidays:25 days per year and up to 5 discretionary efficiency days
Location: London, Victoria or Manchester Ancoats
Working Hours & Pattern: 40 hours per week. Monday to Friday, 9am to 5pm (flexible)
Start date: As soon as practicable
Welcome to Ada!
We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.
We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).
We stand apart from other Colleges due to:
- The quality of teaching, learning and assessment of computer science and related subjects
- Our fantastic progression outcomes for our learners
- The breadth and depth of our industry partnerships
- Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
- Our high support, high expectations culture for staff and learners
We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.
Job Purpose
The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.
To be successful in the role the post holder will:
- Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
- Be consistent and accurate and have a keen eye for detail;
- Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
- Have excellent numerical skills and good knowledge of Excel;
- Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
- Be able to take the initiative and demonstrate a creative problem-solving approach;
- Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.
Role Responsibilities:
Finance Support: 60%
Support the Assistant Finance Manager in updating the Purchase Ledger:
- Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
- Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
- Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
- Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
- Receive and check all statements from suppliers,
- Investigate and action any issues that arise with regards to creditors,
- Regular review and maintenance of the outstanding purchase order and goods received notes report,
Support the Assistant Finance Manager in updating the Sales ledger:
- Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
- Ensure that all requests for sales invoices are processed and sent to debtors promptly,
- Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received
Petty Cash:
- Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
- Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.
Other finance duties:
- Support Assistant Finance Manager in preparation of the pay runs;
- Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
- Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
- Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
- Support the Finance Team with any other queries that may arise.
HR Support:
Recruitment
- To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
- To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
- To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
- To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.
Inbox Management & Staff queries
- To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
- To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.
Systems & Compliance
- To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
- To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
- To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
- To create and maintain electronic copies of personnel files
- To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
- Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
- To support the People team with all HR policies, processes and projects as required.
General Administration
- To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
- Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
- Acquire data from primary and secondary sources and update database system REMS,
- Keeping up to date with the latest ESFA funding rules and regulations.
Additional duties:
- Undertake confidential shredding and filling,
- Coordination Support for the Finance or People/HR elements of staff on-site events
Person Specification
- Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
- Ability to undertake administrative tasks and development of effective office systems and procedures
- Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
- Ability to pick up new applications and software quickly
- Ability to work under pressure in a constantly changing and demanding environment
- Excellent written communication skills
- Excellent communication and interpersonal skills
- Excellent organisational and time management skills
- A good understanding of equal opportunities issues as they affect our stakeholders
- Strong stakeholder management, working with individuals across an organisation
- Aligned with the values of the College in their approach to their work.
- Perform duties with the highest level of confidentiality and have a strong sense of integrity
Other Requirements:
- Passion for working with young people and adults to help improve their life chances
- A commitment to on-going personal development
- A willingness to work flexibly and where necessary outside of normal working hours
- Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Variation to this Job Description
This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application for Finance and HR Officer” followed by your name.
Closing date for applications: Monday 20 May 2024 at 09.00
The client requests no contact from agencies or media sales.
Our client, a leading London University are currently looking to recruit a temporary Appeals, Complaints and Conduct Officer on a full-time basis (35 hours per week). Looking to start as soon as possible and running for 1 month in the first instance, the post will be hybrid working with a minimum of 2 days per week on site and the remainder remote.
Key responsibilities for this post will include:
- Providing clear, tactful, and professional communication for staff and students involved in the appeals processes.
- Supporting in investigation and bringing cases to resolution in line with the university’s regulations and processes.
- Proactively contributing to the student experience and monitoring data and reporting trends in student casework.
- Providing advice, guidance, and training to stakeholders, promoting best practice when handling appeals, complaints, and conduct matters.
- Preparing investigatory reports, assessing detailed information and evidence.
- Engaging with various stakeholders on continual improvement to procedures and policies.
To be considered for this post, you will have:
- Experience in a similar role, from within a Higher Education setting.
- Experience in leading complex investigations, conducting interviews, analysing information, and preparing reports, transferable experience will be considered from other areas of higher education.
- Confident IT proficiency, including using Excel and mail-merging.
- Experience managing a varied caseload and independently prioritising tasks.
- Strong knowledge and understanding of safeguarding, GDPR and data protection standards.
- Ability to manage challenging situations with sensitivity and tact.
- Previous experience in line managing, or mentoring and training new team members, if you have not directly line managed previously.
The post is looking to start as soon as possible, so you will need to be available immediately or at short notice to be considered.
If you are interested in finding out more information about this new opportunity, please register your interest and submit your CV by clicking 'apply now' below.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
The World Memon Organisation (WMO) is an international umbrella organization of the Memon Community serving humanity through its eight chapters in Pakistan, India, Sri Lanka, Middle East, Africa, Europe and North America.
The Charity was established as an international representative organization to cater to the needs of the Memon Community globally and to address issues faced by it at the global level. Two International Memon Conventions were held in 2001 and 2002 to chalk out the formation of the World Memon Organisation (WMO).
This opportunity represents a significant moment for our organisation as we seek a visionary leader to help nurture further success in our mission of promoting education, rehabilitation, healthcare, and economic empowerment within our community.
Chief Executive Officer
Circa £80,000 - £90,000
Global opportunity with possible locations including; London-UK, Dubai, Pakistan, South Africa, India, Middle East, Southeast Asia and East Coast-USA. Must have a valid passport to travel to these locations.
Home working with travel to Global Locations
As a candidate for the CEO position, you have the chance to join a global network of individuals dedicated to making a positive impact in the world. We are looking for someone who shares our passion for philanthropy and social change, and who can lead our organisation with integrity, compassion, and innovation.
Strong applicants for the role will have:
- High level of business acumen and stakeholder management experience
- Experience of working with High-Net-Worth individuals and families
- Strong Ambassadorial skills
- A strong understanding or appreciation of the Memon Culture is essential
- Ability to travel globally, with a valid passport to travel to Pakistan, India, Middle East, South Africa, USA and Southeast Asia amongst other areas is essential
- CEO or Director level experience within a recognized National or Global NGO is advantageous
How to Apply:
If you are passionate about making a difference and possess the skills and experience, we're looking for, we would love to hear from you. For further information about this brilliant opportunity and to apply please apply using the link to the role on our website provided.
Prospectus and The World Memon Organisation are both committed to creating a diverse and inclusive workplace where everyone feels valued, respected, and supported. We welcome applications regardless of sex, gender, race, age, sexuality, belief or disability.
Deadline for applications: Sunday 9th June, Midnight
The New Economics Foundation, one of the UK’s leading progressive think tanks, is looking for an experienced strategic leader to help oversee its finance, operations and governance.
Our current Director of Finance and Operations, who leaves us in mid-2024, has worked hard to stabilise our finances, improve our systems, and promote an inclusive and productive workplace. We have a solid base to build from – whether it’s the long lease on our premises on Albert Embankment or several long-term programmes of work – and are looking for a Chief Operating Officer (COO) to help us improve our business model, support excellent financial and operational support, and deliver excellent project management and resourcing.
NEF offers generous terms and conditions, including a salary in the range of £78-87k per annum for a 32-hour working week that can be worked flexibly. Most colleagues work two days a week (usually Tuesdays and Wednesdays) in our office in central London, but that can be adjusted up or down depending on preferences. We offer 25 days leave, which increases the longer you are with us, a progressive pension/long term savings scheme and a host of other useful benefits.
A note from the CEO
I applied to join NEF because it is one of the UK’s largest and most-respected progressive think tanks, with a nearly 40 years track record of producing radical ideas and influencing policymaking to deliver a more just and sustainable world. From global debt justice to retrofitting homes, from the Happy Planet Index to campaigning for a 4-day working week, from promoting local economic development to championing the Green New Deal, NEF has been arguing for an economics as if people and planet mattered.
Since starting at NEF in January 2024, I have been impressed by the quality of our work and people, the influence we have on policymakers and opinion-formers, and the respect we are held in. That said, from climate change to rising inequality, the challenges the world faces are immense. With the incoming Chair and colleagues, we are embarking on a strategy refresh to identify where and how NEF can make the greatest difference. I am confident that we will have a clear and compelling strategy by the second half of 2024.
I believe this is an excellent time to join the think tank sector. The world needs radical new ideas and workable solutions. I have found NEF to be excellent place to work, full of bright and passionate people, who are equally good at influencing the Westminster policy agenda as they are building power in communities across the country.
If this is a challenge that excites you, please do let us know!
I look forward to hearing from you,
Danny Sriskandarajah
CEO, New Economics Foundation
NEF wants to be an inclusive workplace with a diverse body of staff. We don’t want to conform to the traditional think-tank model where people from certain backgrounds are hugely under-represented. We know we have some way to go in this and are therefore genuinely keen to receive applications from Black, Asian and minority ethnic people; women; neurodivergent people; disabled people; people who identify as LGBT+; people with experience of mental health problems; and people who identify as working class or have done so in the past.
If you are disabled and have the essential skills and experience to do the job we will invite you to an interview. If you need information in a different format please let us know.
We will make use of positive action to select between candidates of equal merit as a way to address under-representation in our workforce.
Application Deadline: 20 May 2024, 9 am.
First round interview Date: 24 May 2024 (these interviews will be online)
Start Date: Late June or as soon after that as possible
Staff are expected to spend two days a week in our central London office, but we will explore different arrangements with individuals where this is helpful to support making reasonable adjustments for those with protected characteristics and/or caring responsibilities.
You must be eligible to work in the UK, we are unable to sponsor visas.
To apply and to see more details see the ‘about us/job vacancies’ section of our website.
The client requests no contact from agencies or media sales.
The Good Food Institute Europe (GFI Europe) is at the forefront of the movement to transform meat production in order to solve some of the world’s biggest problems, from climate change and global hunger, to antibiotic resistance and animal suffering.
We work with scientists, businesses and policymakers to make plant-based and cultivated meat (grown directly from cells) delicious, affordable and accessible. Please check out the rest of our website, our 2023 Year in Review and our 2023 Europe Highlights blog post to find out more about who we are and what we do.
We are at an exciting stage in our growth and are looking for a Finance & Admin Officer to support our growing operational workflows.
How you will make a difference
Your role will enable smooth and efficient financial and administrative workflows at GFI Europe. Reporting to the Head of Operations, your work will fall under the following categories:
50% of time – Payment processing and bookkeeping
- Making payments correctly and on time with respect to invoices, direct debit setup, expense reimbursements, as well as salaries and payroll taxes.
- Day-to-day bookkeeping, including registering journal entries and all financial transactions in our accounting software (currently Quickbooks), and supporting monthly reconciliations.
- Coordinating the calculation and payment of quarterly reverse-charged cross-border VAT payments.
- Where there are opportunities for improvement, working in partnership with colleagues from the Operations team to implement systems that facilitate easier and more efficient payment processes.
25% of time – Budget forecast and reporting
- Forecasting regular and recurring expenses for the annual budgeting process and for periodic budget reviews.
- Preparing monthly updates on budget spending per department / project.
- Collaborating with our Development team to track and report against restricted donations.
- Organising information needed for the Belgium annual financial audit process as well as for UK financial reporting.
25% of time – General administration
- Supporting governance, compliance and reporting for our Belgium entity, as well as the UK branch of GFI Europe and potentially other entities in the future.
- Supporting other departments with contract administration by inputting partnership data in templates, filling in relevant forms, coordinating signatures, organising and keeping track of finalised agreements.
- Performing other tasks as required as a member of our small, dynamic team.
Who we’re looking for
You must have:
- A passion for GFI’s philosophy and mission.
- Attention to detail and commitment to deadlines: ensuring accurate and timely work, particularly with respect to numbers and entity-related information.
- Financial knowledge: good understanding of payment workflows and bookkeeping, having previously applied them in an administrative or finance-related role.
- Spreadsheet savviness: leveraging Excel and / or Google Sheets for financial analysis, reporting and forecasting purposes.
- Ability to communicate financial information in a clear and simple manner: establishing the right level and format to share or ask for financial information within the team, as well as being able to address any questions that come up in a clear and simple manner.
- High degree of organisation and efficiency: running financial and administrative processes effectively, addressing challenges as they come up, and ensuring accurate and efficient organisation of documents and information.
- Excellent people skills: building strong, collaborative and positive relationships, and working well with colleagues and stakeholders across multiple cultures.
- Adaptability: openness to execute diverse financial and administrative tasks as they occur whilst maintaining the quality of recurring responsibilities; openness and a positive response to varying cultural norms and perspectives.
- Openness to DEI principles: an affinity with our commitment to diversity, equity and inclusion, and with maintaining our welcoming and supportive culture.
- Tech savviness: comfort using various software tools and platforms in a remote workplace, and a willingness to learn new systems. Training and support in Google Workspace, Quickbooks and Asana will be provided.
- Language skills: ability to work effectively in English.
It would be an advantage to have some or all of the following attributes, but none of them are prerequisites, and we welcome applications from candidates without any or all of them:
- Knowledge of Belgian and/or UK GAAP
- Non-profit administration experience
- Fluency in Dutch and/or French
- Experience with accounting software
We want the best people and we know that building a diverse, inclusive workplace leads to stronger, happier, more productive and resilient teams. We strongly encourage people of every ethnicity, orientation, age, gender, origin, socio-economic background, and ability to apply. Because we value a diverse workplace, we prioritise an inclusive culture absent of discrimination and harassment during the application process and after you join the team.
Benefits and the fine print
- Terms of employment: Part-time (27-30 hours / week). Flexible working hours.
- Location: We can consider applicants based in the UK or Belgium. This is a remote role, and you will be able to work from home, or anywhere you choose (within the UK or Belgium). We are happy to consider supporting costs for co-working to enable you to work from an office if you wish. The whole GFI Europe team aims to get together in person approximately twice per year for around 3-5 days at a time. Travel costs will be covered by GFI Europe within our travel policy.
- Salary and benefits: The salary and benefits package for all of our roles are researched and benchmarked based on similar nonprofit roles in the country/location of hire. Full-time (to be pro-rated) ranges (total amounts received in gross salary plus benefits including home-working allowance) are:
- €2,500 – 3,000 monthly if based in Belgium, plus 13th month and holiday pay
- £31,600 – 36,000 annually if based in the UK
- Right to work requirements: The successful candidate must, by the start of the employment, have permission to work in the country where they are based, and to be able to travel within the EU.
- Application Deadline: 19th May 2024, 11.59pm CET. We will get back to all candidates after that date, no matter the outcome of their application. You should expect to hear back from us within about a week after the deadline.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
An opportunity to join an enthusiastic team to play a pivotal role in implementing HR systems, fostering a positive workplace culture, promoting diversity and inclusion, and supporting the professional development of our staff. The successful candidate will have a background in delivering the whole employment life-cycle processes, and will report to and support the Director of Operations in delivering systems and administration that help the organisation to operate more consistently.
An ideal role for an experienced People & Culture or HR Officer who is driven to get the job done using collaboration across the organisation, and make an impact working with community managers and the senior leadership team to make Keychange an even better place to work.
Key Responsibilities:
- Develop and implement HR policies and procedures in compliance with UK employment law and best practices.
- Oversee the recruitment and selection process, including job postings, candidate screening, and interviews.
- Coordinate employee onboarding and offboarding processes, ensuring a smooth transition for new hires and departing staff members.
- Manage employee relations issues, including conflict resolution, performance management, and disciplinary actions.
- Communicate the employee benefits programs, including health insurance, retirement plans, and wellness initiatives.
- Maintain accurate HR records and ensure data confidentiality and compliance with GDPR regulations.
- Collaborate with managers to identify staffing needs and develop workforce planning strategies.
- Monitor and evaluate HR metrics, such as turnover rates, employee engagement scores, and diversity metrics, to identify areas for improvement and inform decision-making.
- Stay informed about current HR trends and best practices and make recommendations for continuous improvement.
This role is 0.5-0.6 FTE with options for flexible and hybrid working. Working hours will be discussed with the successful candidate to ensure a mutually beneficial working pattern
Keychange is an equal opportunity employer and welcomes applications from candidates of all backgrounds. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected.
Please ensure that you demonstrate the ways in which you have the experience, qualifications and skills outlined in the job description in your cover letter.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
We are a multi-award-winning, creative, and innovative organisation, and the Database Officer is a role at Al-Khair Foundation, sitting within the Database team and delivering on a range of database tasks and processes utilising our Salesforce database.
We’re looking for someone who has a good working knowledge of database systems and who understands their importance to organisations like Al-Khair Foundation. We seek someone who is naturally process-driven and has a great eye for detail. You will be responsible for specific monthly processes, such as organisation income reconciliation and ongoing data uploads and cleansing for the Fundraising teams. You will also become a champion for Salesforce and understand the importance of CRM to help Al-Khair Foundation achieve our goals and provide a better service to our donors, supporters, and participants.
Your Role
Al-Khair Foundation uses Salesforce to manage relationships with our donors, supporters, and stakeholders, including recording all donations made to the organisation. Al-Khair Foundation’s Database Officer will be responsible for the monthly delivery of the income and data reconciliation processes for the Fundraising teams, which includes liaising with a wide range of external agencies and the website to successfully download and query files, update and create new supporter records on the database, process cheques and payment requests, and work closely with the Finance team to ensure all anticipated and banked income tallies correctly.
You will also work closely with colleagues in the Database team to support and maintain regular database processes, data cleansing, and other database-related functions that happen on a monthly or quarterly basis. This may include responding to and being responsible for Support Ticket queries in relation to income, data, and/or the database generally and working with external database agencies such as our web platform partners and Salesforce.
Aside from these core duties, from time to time, you may also carry out general administrative tasks on behalf of the Supporter Engagement team. This may include supporting the Supporter Care Assistant during busy periods with customer care via email and telephone and recording updates, processing invoices, and maintaining and updating team rotas and trackers.
Your Responsibilities
- Delivering the monthly data reconciliation and income reconciliation processes, which include downloading and uploading data files.
- Supporting the Fundraising teams with their monthly income recording and reconciliation.
- Liaising with external agencies and the Finance team.
- Checking for and correcting inaccuracies and updating supporter records.
- Running reports for the Fundraising and Finance teams.
- Maintaining and carrying out regular database processes, including data cleansing.
- Supporting the Database Coordinator and the Senior Data Manager to encourage best-practice use of the database across the organisation, including assisting with onboarding and new user training and being on hand for day-to-day technical support when the Database Coordinator is unavailable.
- Working with external partners (i.e., telemarketing agencies) to ensure the successful and smooth transition of data onto the database.
- Spotting and reporting database glitches and problems.
- Supporting with the ticketing system as a second point of contact in the Database team.
- Contributing to creating a culture committed to the safeguarding of children and adults and compliant with Al-Khair Foundation’s Child Safeguarding and Adults at Risk Policies.
Who You Are
To be successful, you will be:
- Someone who has experience using a Salesforce database to carry out day-to-day tasks and who understands their importance for organisations such as Al-Khair Foundation. Charity/NGO experience would be an advantage.
- Someone with excellent attention to detail and good numeracy skills.
- A great communicator who can manage a variety of stakeholder requirements and resolve requests in a timely and accurate manner.
- Able to organise your time and own workload effectively and able to work to deadlines in a busy environment.
- Able to learn new processes and systems swiftly and diligently.
- Able to work under your initiative, take instructions from others, and work well as part of a team.
- Experienced in carrying out administrative tasks and processes in an office setting, with good knowledge of Microsoft Office, especially Excel.
- Keen to learn more about the inner workings of database management.
For further information and to apply, please click the 'Apply' button and follow the instructions.
Closing date: 26th May 2024
Data Integration Officer, 12 Month Contract
Children's Charity, Central London (Hybrid working offered, 2 days a week in the office)
Salary - £39,000
Charity People are delighted to be working with a world-famous Children's Charity in Central London to recruit a Data Integration Officer to work on a 12-month contract.
The Charity uses Salesforce as its main CRM solution. It is used to manage the data of fundraisers, volunteers, events and donations. The Charity is in the process of implementing Boomi as it's middleware solution and are looking for a Data Integration Officer to play a key role in making the project a success.
Working within a small team, the ideal candidate for this position is someone who enjoys and excels in designing, developing, and implementing integration processes that connect different business systems, ensuring seamless data flow and optimal performance. Your role will involve collaborating with the Database Officers and Business Analysts to understand business requirements along with supporting the Database Officers and QA Tester with testing within the Boomi platform.
As a Data Integration Officer, the postholder must also demonstrate an excellent technical skillset both in terms of their data manipulation and administration skills, and in their consistently high level of accuracy and attention to detail. We are looking for someone who is self-motivated with a "can do" / problem solver approach and desire to deliver added value and improvements on an ongoing basis.
You will have experience of managing and importing bulk data along with experience of data integration into Salesforce using middleware solution. Furthermore, an understanding of delivering a large software implementation project would be ideal. We welcome applications from both the Charity sector and the non-Charity sector.
Charity People are managing all applications for this role; interested applicants should send their CV in the first instance.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We want to do this because we know greater diversity will lead to even greater results for the charities we work with.
Prospectus are proud to be partnering with an inspiring Human Rights organisation, who are a partner and a catalyst on the forefront of ending slavery and exploitation, working to change the global systems that enable modern slavery to exist. They are currently seeking to appoint a temporary HR Project Officer, to join their team, initially for 4-6 weeks, with the potential of extension.
As their HR Project Officer, you will complete a comprehensive benchmarking exercise for their global organisation. This will involve providing recommendations for Cost-of-Living Adjustment (COLA) and reviewing and analysing data from relevant sources, including the charity pay club data. You will also support the annual review process for the organisation, ensuring that all reviews are completed by the end of July. Other duties will include assisting the Operations Officer with their workload to ensure smooth operations, recruitment and onboarding processes, performance management, including the annual review process, probation management, and performance improvement plans, annual leave management and providing HR support to global colleagues.
To be considered for this role, you will have strong experience in completing benchmarking activities, particularly within a global or charity context. As well as demonstrated capability in providing HR generalist support across various functions, experience in delivering HR generalist processes, including recruitment, performance management, and employee relations. You will showcase strong analytical skills, communication skills, project management abilities and solid understanding of HR best practices and compliance.
Please note, this is a full-time role, 37.5 hours per week, Monday – Friday. The role is offered on a hybrid basis, 2 days per week on site, at their offices based in Kings Cross, with the option of working from home, the remaining 3 days.
Please apply with your CV only in the first instance (in Microsoft Word format). Cover letters are not required at this stage. We are reviewing CVs on an ongoing basis, so it is highly recommended to submit your application as soon as possible. Following your application, you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.
As a specialist Recruitment Practice Prospectus is committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invests in your journey as a candidate and are committed to supporting you.