Operations volunteer volunteer roles in bristol

Do you enjoy organising things and making this happen?

Are you able to volunteer a few hours a week?

Yes? We’d love to hear from you.

We’re looking for admin volunteers to help with our daily operations.  We have a variety of ways you can get involved:

• Responding to client requests and enquiries
• Fundrasing and partnership management
• Managing and updating company databases
• Keeping track of partnership enquiries
• Maintaining internal, volunteer, and client records
• Drafting and mailing client correspondence and newsletters
• Organising events, scheduling meetings, and making travel arrangements
• Providing administrative support to other departments or projects as needed
• Performing other duties as agreed in advance

We’ve designed our volunteering programme to be flexible and adaptive to you.  All volunteering is 100% remote and you’re supported fully by our team.  You control what you do and how many hours per week you want to volunteer.  Some roles may require an Enhanced DBS check. If your application is successful, we will ask for a donation towards the cost of your enhanced DBS check if it's required for your role. This cost is £20.60.

Here’s some further information on what’s needed:

Are you over 18 and living in the UK?

You must be over the 18 years of age and live permanently in the UK.  You must be a UK resident to apply for this role.

Do you have a laptop?

A laptop and a quiet space to volunteer is essential.

How much time can you give?

A minimum of 2 hours per week is required. We are flexible and like to work around you.

Training

We provide accredited training with 3 short courses needing to be completed prior starting your volunteer role.  After, you’ll have access to over 90 accredited courses should you want to study further.

About NEUROMANCERS

NEUROMANCERS is a peer-led organisation providing autonomous, abolitionist, and accessible mental health care for and by the neurodivergent+ community. 

NEUROMANCERS was founded in 2021 by then-fifteen-year-old Aiyana Goodfellow in response to the lack of politicised community spaces for neurodivergent individuals. After years of incredible work, we are re-launching in 2025 in our new and improved form. 

We are...

• Youth Founded

• Black Led & Centred

• LGBTQ+ Led & Centred

• UK Based & Globally Grounded

What does ‘NEUROMANCE’ mean?

To NEUROMANCE means to 'fall in love with divergence'.

The mainstream healthcare system fails our community by labelling neurodivergent+ people 'defective' and 'disordered'. 

NEUROMANCERS seek to provide an alternative. Instead, we fall in love with divergence. Our traits are neither 'curses' nor 'superpowers'. We are simply people surviving a society that oppresses and excludes us in the best ways we know how. 

NEUROMANCERS is here to support you, at whatever stage of the journey you are on - by providing autonomous, abolitionist, and accessible mental health care, by us and for us. 

What is ‘neurodivergent’?

Neurodivergent means 'to diverge from the expectations of neuronormativity'. We use the term neurodivergent+ to include those under and adjacent to the neurodivergent umbrella.

NEUROMANCERS work centres neurodivergent individuals, with particular emphasis on those who are also Black and/or LGBTQ+. 

We know that many people who are severely impacted by neuronormativity and ableism may not specifically identify as neurodivergent. Therefore, our term neurodivergent+ acknowledges these extended and adjacent groups.

What are the benefits of volunteering?

All volunteers will receive training relevant to their role. Volunteers have access to our Volunteer Support Fund, complimentary membership, monthly check-ins, and support from our volunteer coordinator. 

You’ll also be part of an incredible community working with and towards autonomous mental health care! 

We are looking for volunteers who can dedicate their much-valued time and passion to an abolitionist community organisation seeking to create alternatives to mainstream mental health care. 

About the Role

The Administrative & Operational Coordinator Volunteer will provide essential support to ensure smooth day-to-day operations of NEUROMANCERS. This role involves handling administrative tasks, financial coordination, and operational design to improve efficiency across the organization.

Key Responsibilities:

• Administrative Support:

  • Manage straightforward administrative tasks (e.g., contacting people, making phone calls, sending emails, making queries on behalf of the organisation and the Founder).

  • Assist with proofreading and editing documents.

  • Handle contracting for guest workshops (inputting key details into pre-written contracts and ensuring they are signed).

• Financial Coordination:

  • Support basic financial management (e.g., tracking expenses).

• Operational Design:

  • Develop and implement systems to streamline repetitive tasks and improve organisational efficiency.

  • Identify opportunities for process improvements within volunteer teams and individual workflows.

  • Designing and outlining visual representations of workflows and systems for accessibility. 

Ideal Candidate:

• Strong organisational and administrative skills.

• Detail-oriented with excellent proofreading and editing abilities.

• Proactive problem-solver who can design efficient systems.

• Comfortable with basic financial tasks and contract management.

Are you committed to delivering high quality care? Do you have experience working as part of a multidisciplinary team?

As a County Lead of Bristol, Avon & Somerset, you will be part of the establishment of a County St John Council to oversee and guide volunteer Community Networks aims to create a structured and supportive framework that empowers volunteers to operate more effectively and efficiently. By providing strategic leadership, coordination, and oversight, the council ensures that volunteer efforts align with community needs and priorities while avoiding duplication of services.

St John has embarked on a journey to achieve the goal of ensuring that every community and young person across the country is first aid confident.

We are looking for a leader with a passion for local volunteering and helping communities to inspire and support volunteers on this journey across your county

The post will also interact with relevant Communities of Practice to share learning, advice and best practice

We are seeking individuals who are innovative in their approach, willing to explore new ideas, and able to adapt to a changing environment. You will be confident in driving technology-led solutions, while recognising the diverse needs and experiences of our volunteer community. We value those who can challenge existing ways of working respectfully and constructively, bringing forward creative approaches that enhance collaboration and impact, and minimise over-complication and disruptive processes. This is an opportunity to shape how we deliver outcomes across the county, ensuring our services remain relevant, inclusive, and effective for all the communities we serve.

Open to working flexibly and collaboratively. Required to undertake mandatory training and role specific induction, engage with Continuing Professional Development relevant to role. A willingness to travel across the county is required in order to undertake in-person elements of role. Attend monthly County Council meetings.

Closing date for this vacancy is 22/11/2025

Join an award-winning charity in Macclesfield, celebrating 20 years of empowering young people and building community. We’re looking for a volunteer Finance Trustee with experience in finance or accountancy, and a willingness to apply their skills to the charity sector.

You’ll join a strong, experienced board with expertise in business, law, safeguarding, and management, supported by robust policies, safeguarding training, and a culture of creative thinking. Our finances are in good shape, and you’ll be supported by our skilled Operations Manager and admin team. Cre8 is a responsive, values-driven organisation with diverse funding streams, including a pioneering social enterprise. If you share our vision and passion for community, we’d love to hear from you.

Why we want you
As branch secretary you help coordinate a range of activities and a calendar of events to help spread the word about SSAFA within your community. To ensure that our Armed Forces community know that SSAFA are here to help and that we need the public’s support to continue offering our services.

What you will be doing

• Communication with branch volunteers
• Providing timely reports and information to SSAFA’s central office
• Co-ordinating a programme of meetings including an AGM, branch meetings, committee meetings, training etc..

The skills you need

• Friendly and approachable
• Strong administration skills
• Great written and verbal communication skills
• Basic IT skills

What's in it for you

• Use your skills, knowledge, and life experience to benefit others
• Support in your role from the team at SSAFA
• Develop your experience and skills which you can highlight on your CV and in job interviews

Disclaimer
SSAFA is committed to safeguarding and promoting the welfare of all those involved in our work and expects volunteers to share this commitment.

�� Volunteer with Unify Giving CIC

We’re building a movement of people who believe giving should be simple, human and direct. Our volunteers are at the heart of that.

We don’t care about age, background, or whether you’ve got a perfect CV.
We care about people who want to be part of a team, learn, and create real impact together.

All roles are 5–10 hours a month, minimum 3 months. You’ll be supported by the Volunteer Manager and the wider Unify Giving team.

Volunteer Manager (Lead Role)

Be the heartbeat of our volunteer community.

You’ll welcome new volunteers, introduce them to the mission, and help everyone find their place in the team. You’ll keep things organised, supportive and energised — making sure people feel valued and connected.

What you’ll do:

• Onboard new volunteers and connect them to the right role.

• Coordinate across the team (finance, social media, charity liaisons, creatives).

• Keep spirits high and make volunteering a great experience.

This is a perfect role for someone who enjoys bringing people together and wants to grow as a leader.

✨ Who we welcome

• No age limit. We believe good ideas and energy can come from anyone.

• Perfect if you’re out of work and want to build skills and confidence.

• A great chance to be part of a supportive team working on something meaningful.

�� If one of these roles feels like you, or like someone you know — we’d love to chat.

Why This Matters

Every funding application you write could help open our first specialist refuge, provide emergency support to survivors, or deliver training that changes how authorities respond to Black women facing abuse. Your words will directly translate into life-changing services.

Our recent research revealed that 97% of Black women do not feel confident that reporting abuse would lead to fair treatment from authorities. Sistah Space exists to bridge this gap - and we need funding to continue this vital work.

What You'll Gain

• Real-world experience writing actual funding applications for an award-winning charity

• Portfolio building - successful bids you can showcase in your professional development

• Mentorship and guidance from our Head of Marketing and leadership team

• Written reference upon successful completion of your volunteer period

• Sector insight into charity operations and the domestic abuse sector

• Flexible working that fits around your existing commitments

• Meaningful impact - the satisfaction of directly contributing to life-saving work for Black women

• Skill development in grant writing, research, and stakeholder communication

Your Main Responsibilities:

• Writing funding applications - your primary focus (we'll provide templates, examples, and support)

• Researching funding opportunities that align with our mission and current priorities

• Gathering impact stories and data from the team to strengthen applications

• Maintaining a simple tracker of applications, deadlines, and outcomes

With Support, You May Also:

• Help with funder relationship follow-ups (we'll make introductions)

• Contribute ideas for strengthening our funding strategy

• Attend monthly check-ins with the leadership team

• Collaborate on other funding-related communications

Who We're Looking For

Essential:

• ✅ Previous experience with grant writing, bid writing, or funding applications

• ✅ Previous experience successfully securing funding, or at least being shortlisted 

• ✅ Passionate about racial justice and supporting survivors of abuse

• ✅ Strong writing skills - perhaps from professional reports, proposals, academic work, journalism, or communications roles

• ✅ Organised and able to meet deadlines with good time management

• ✅ Self-motivated - able to work independently while staying connected with the team

• ✅ Available to commit 6-8 hours weekly from November 2025 - May 2026

• ✅ Comfortable communicating via email with team members and occasionally with external stakeholders

Bonus Points For

• Understanding of issues affecting Black women and domestic abuse services

• Experience in the nonprofit, social justice, or community sector

Don't worry if you don't have all the "bonus" experience. We value passion, commitment, and strong writing over specific credentials. If you have transferable skills and the desire to learn, we want to hear from you.

How We'll Support You

We know volunteer roles need to work for you too. Here's what we provide:

• Comprehensive induction session covering our mission, impact data, and funding priorities

• Regular check-ins with the team (bi-weekly, 30 minutes)

• Responsive support via email/messaging when you have questions

• Complete flexibility - work hours that suit your schedule, whether that's evenings, weekends, or weekday mornings

• Warm, collaborative team - you'll work alongside passionate, welcoming colleagues who value your contribution

• Leadership visibility - present your findings to our CEO and leadership team

Ready to Make a Difference?

Please refer to the attached job description with details on how to apply. We look forward to hearing from you. 

Our Commitment to You

Sistah Space is committed to diversity and welcomes applications from all backgrounds. We particularly encourage applications from individuals with lived experience of the communities we serve. We recognise that the best volunteers come from diverse experiences and perspectives.

All volunteers will be supported with appropriate training, regular supervision, and flexible working arrangements. We are committed to making this a valuable and rewarding experience for you.

Thank you for considering this opportunity to use your skills for social justice. Together, we can ensure that every Black woman survivor has access to the specialist support she deserves.

BOARD TRUSTEE – COMMUNITY MEDIATION [TREASURER] 

Role: Charity Treasurer 
Reporting To: Board of Trustees 

Are you passionate about reducing community conflict? Do you have desire, skills and capacity to help to our small & mighty charity improve its financial administration, assist us in our fundraising efforts, and help us ensure that we continue providing our much-needed services to the local community? If you're skilled in charity fundraising and/or finance, we would love to hear from you.  Previous or current trustee board experience is not essential. 

ABOUT US 
Brighton and Hove Independent Mediation Service (BHIMS) is a charity that has been working to reduce conflict in the local community for over 30 years. As part of Sussex Mediation Alliance, our core services cover community mediation and conflict coaching in Brighton & Hove, and Lewes areas, while also providing workplace mediation and training services. Operationally, we are run by a small team of paid staff, and our core work is delivered by 50+ volunteer mediators.

WHAT WE’RE LOOKING FOR  
We currently have a very active board of 5 trustees and are looking for additional board members to expand on current skillset and help the charity deliver even better service to our community in a sustainable and optimised way.

Specifically, we need our new board members to help us manage financial risks, optimise ways the charity operates and help us secure funding for our future. While helpful, previous or current trustee board experience is not essential – while you need to be willing and able to understand and accept the responsibilities of being a trustee, this could be your first board role. 

Overall, we are looking for someone who: 

• Brings different perspectives, skills and ideas to conversations and decision making 

• Shares our vision and values, a strong personal commitment to equity, diversity and inclusion and a real desire to support the local community 

• Seeks to collaborate, and thrives working in a team while using impartiality, common sense and independent judgement 

• Conducts trustee-related activities at approximately 5 hours per month 

• Can attend in-person and/or online monthly meetings and our AGM 

WHAT WILL YOU BE DOING  
Alongside our existing board members, you will be jointly involved in all board responsibilities, shaping the future direction of the charity and helping ensure the charity is carrying out its purpose and all resources and funds are used only in furthering its charitable objective. You will be preparing for and attending monthly board meetings, contributing to board discussions and decision making, and assisting in setting the direction for future fundraising efforts. 

Working closely with the Chair of Trustees and Finance Officer you will: 

• Oversee our charity’s financial health and administration, ensuring our strategic objectives and legal / regulatory obligations are met and all financial risks are managed 

• Provide guidance on the charity's financial viability and strategy and the financial implications of strategic and operational plans 

• Report financial information - budgets, internal management accounts, and annual financial statements - to the board. 

• Ensure we maintain proper accounting records and robust financial controls, as required by statutory bodies. 

• Lead on the development, implementation and monitoring of financial reserves, cost management, financial and investment activity and policies, ensuring alignment with our aims and legal responsibilities. 

• Act as a signatory for banking processes and funding applications. 

SKILLS / EXPERIENCE  
 To have a real impact as a BHIMS Trustee Treasurer, you’ll need: 

• A strong understanding of sound financial administration and governance in the charity sector 

• An ability to communicate clearly and provide financial information in an accessible format for the board.

• An ability to think strategically and exercise independent judgment.

• Strong commitment to the charity's aims and values.
   

BENEFITS
By volunteering as a trustee with BHIMS, you will: 

• Become part of an energetic board who are passionate about peaceful dispute resolution and making a difference to the lives of those who need it most. 

• Have an opportunity to make a lasting difference in the local community and contribute to our city’s vibrant charity /voluntary sector. 

• Share your knowledge and experience and build new skills and expertise. 

• Develop a deeper understanding of the drivers and solutions of community conflict. 

• Have a chance to attend events and learn about community mediation and conflict coaching. 
   

The treasurer is a vital role to the ongoing success of IBP as a not-for-profit community interest company as we push forward to fulfil our goals.

We need someone with the following qualities and skills to join our voluntary management board:

• Financial Literacy: Ability to understand and manage accounts, budgets, and basic financial reporting relevant to IBP’s main operations.
• Attention to Detail: Careful and accurate handling of records, ensuring compliance with legal and regulatory requirements for community interest companies.
• Organisational Skills: Efficient time management and record-keeping abilities, especially important when working voluntarily alongside other commitments.
• Communication: Clear, concise communication to report financial information to the management board, stakeholders, supporters, funders or regulatory bodies.
• Integrity and Trustworthiness: Strong ethical standards, as the role involves handling funds and maintaining the confidence of IBP’s stakeholders and the wider community.

Does this sound like you, or someone you know? Please apply today.

Time commitment: 1-2 days per month

Remuneration: Expenses only

Deadline for applications: 31 October 2025

STOP SCROLLING. This isn't just a volunteer role - it's a high-impact mission.

Are you an entrepreneurial leader ready to launch a national movement?

MINDSET Charity is a brand-new, UK-wide men's mental wellbeing and personal growth organisation determined to tackle the mental health crisis among men aged 16-50 years old. We're building a vital, remote-first brotherhood of support, resources, and mentoring. We have the vision, the brand, and the essential resources - now we need the operational powerhouse.

We are seeking an exceptional, pioneering Project Director/Manager to be the operational lead, ensuring we successfully secure our Charity Commission registration, build our digital infrastructure, recruit our core volunteer teams, and launch with maximum impact across the UK. Reporting directly to the Board of Trustees.

The Challenge (And Your Opportunity):

The tragedy of male suicide in the UK demands action. We refuse to be another generic charity. MINDSET is about proactive growth, actionable self-improvement, and building a genuine community.

As our operational lead, you won't just manage tasks; you will drive the engine - turning our strategy into reality. This is a hands-on, highly autonomous remote role requiring a start-up mentality and the dedication to manage all launch workstreams, from platform development to compliance, volunteer recruitment, and initial community building.

Who We Need to Poke:

We need an excellent leader with a proven project management track record and a genuine entrepreneurial spirit. You should be:

• A Proven Leader: Able to inspire, manage, and coordinate a diverse, remote team of talented volunteers (service leads, technical leads, content creators, etc.).

• An Entrepreneurial Mindset: Creative, resourceful, and capable of identifying unique selling points (USPs) and opportunities that make MINDSET stand out in a crowded charity landscape.

• A Skilled Project Manager: Experienced in planning, scoping, and executing complex projects, ideally involving digital infrastructure and start-up operations.

• Highly Autonomous: Self-motivated, disciplined, and comfortable working remotely to drive deadlines and deliverables for Charity Commission registration and launch.

• Passionately Aligned: Deeply committed to men's mental health and personal growth, understanding the specific needs of men aged 16–50.

What You Will Deliver:

• Launch Strategy: Oversee the execution of the full charity launch plan, from pre-registration to service delivery setup.

• Team Building: Establish and manage the core volunteer team (outside the Board of Trustees), including peer support facilitators and mentors.

• Infrastructure: Ensure the successful setup of our remote platform, resource library, and digital communication channels.

• Impact: Position MINDSET for success to support thousands of men a year, fulfilling our purpose and validating our existence.

Don't just cheer from the sidelines. Lead the charge. If you are ready to use your professional expertise to build a groundbreaking charity from the ground up, we want you at the helm.

Apply Now to Become MINDSET's Project Director/Manager.

Your leadership will define our success. Let's make a monumental difference for UK men.

MINDSET Charity

@MINDSETCharity

Do you enjoy multi-tasking and coordinating events? Is attention to detail one of your strengths? If so, we’d love to hear from you. You don’t need an Armed Forces background, just good organisation, and IT skills.

What is an Administration Coordinator?

There are SSAFA branches throughout the UK and overseas, each delivering support to serving personnel, veterans, and their families. Every branch has a team of volunteers who make this possible.

The Administrator Coordinator is a key member of the team, ensuring the smooth running of the branch and supporting day to day operations. This role is at the heart of the branch, overseeing the group inbox, organising meetings, and liaising with volunteers and external stakeholders.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

We aim to provide financial, practical, and emotional support when it’s needed most. To do this we need excellent administrators to keep things running efficiently behind the scenes.

What would you be doing?

· Every SSAFA Branch has different needs, however, below are the main activities of a Branch Administration Coordinator.

· Overseeing enquiries: Overseeing the administration of the branch shared inbox and post, ensuring queries are answered.

· Getting people together: Organising internal meetings, both virtually and face to face

· Planning and organising: Liaising with internal and external stakeholders to arrange events such as the Branch Annual General Meeting

· Note taking and recording: Maintaining accurate records of meetings and decisions.

· Communicating: Supporting the Branch Chair with internal communications, keeping other volunteers up to date and informed

· Tracking and ordering: Keeping a record of branch assets, ordering stationery, and ensuring maintenance of equipment

· Supporting health and safety: Supporting the Branch Chair with administration of personal, office and event risk assessments where required

The remit of this role may change over the next 12-18 months depending on the outcome of a trial currently being undertaken.

What can you gain from this volunteering role?

· Use your skills, knowledge, and life experience to benefit others.

· Give back to the Armed Forces community.

· Become part of the SSAFA community and build networks across your local area.

· Experience, training, and skills that you can highlight on your CV and in job interviews.

· Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would I receive?

· Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.

· Local induction and support, from other branch volunteers

· Access to a range of e-learning courses as well as local opportunities to keep your knowledge and skills up to date.

· Support from regional volunteering and operations employees

· Regular meetings and events to learn and share information.

· Reimbursement of out-of-pocket expenses

· Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

· Friendly and approachable people with good written and verbal communication skills.

· Some experience of coordinating people or events is beneficial.

· Good IT skills e.g., confident using email and online diaries– you will receive your own SSAFA email address.

· Respectful and non-judgemental approach.

· Understanding of the importance of confidentiality and boundaries.

· This role would suit someone who would like to volunteer regularly, each week.

· We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA takes the utmost care at every step of volunteer recruitment to ensure that the people we involve are suitable and appropriate. All measures taken are to help make volunteering at SSAFA a positive and safe experience.

Are references required? Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? No

The Deputy Chair of Hidayah provides essential support to the Chair, helps ensure the effective governance of the organisation, and stands ready to act in the Chair’s absence. This role helps maintain the smooth functioning of the Board and the organisation overall.

What are the key responsibilities of this role?

This role will have the following duties, but are not limited to:

· Support the Chair in providing strategic leadership and overseeing Trustee meetings, stepping in as Chair when needed

· Contribute to the development, implementation, and review of Hidayah’s Strategic Plan, Annual Report, and key governance policies

· Help manage volunteers and support fellow Trustees to ensure shared responsibility, accountability, and active engagement across the Board

· Assist in planning and delivering core governance activities, such as the Annual General Meeting (AGM) and Trustee votes

· Act as a signatory on financial matters, supporting the smooth running of Hidayah’s operations.

· Lead or support outreach activities, including identifying and engaging new partners, drafting proposals, and maintaining outreach records

· Help plan and promote events and campaigns, and contribute to the development of inclusive outreach strategies

· Represent Hidayah at external events, building relationships with individuals and organisations aligned with our mission

What do we expect from the Deputy Chair?

Please note that you must agree with and fit the criteria below to be eligible to volunteer in this role:

Essential:

· A strong commitment to Hidayah’s mission and values, particularly around LGBTQ+ Muslim inclusion

· Reliable, organised, and able to manage tasks independently

· Good written and verbal communication skills

· Basic digital literacy – including use of email, Google Drive, and Microsoft Office tools

· Ability to maintain confidentiality and act with integrity

· Respectful, inclusive, and collaborative working style

· Willingness to take initiative, contribute ideas, and stay engaged with wider organisational activity

Desirable:

· Experience in community outreach, project support, or partnership building – particularly in a grassroots, voluntary, or equalities-focused setting

· Familiarity with governance, quality assurance, or safeguarding in the charity or community sector

· Experience facilitating or supporting meetings and group discussions

· Ability to resolve conflict or challenges with empathy and professionalism

· Knowledge or lived experience of LGBTQ+ Muslim identities or the intersection of faith, gender, and sexuality

· Awareness of diversity, equity, and inclusion best practices

How much commitment is required?

This is a voluntary role with flexible hours, and can be carried out around your existing commitments. The role will take approximately 2 - 4 hours per week (flexible depending on needs and availability). You are also required to attend monthly board meetings. There is also an expectation of willingness to commit to the role for at least 3 months.

InStudents

InStudents is building a global, student-led movement to close the education and employability gap for young people in underserved regions. Across rural and low-income areas, students often lack access to quality career guidance, practical learning, and opportunities to connect with employers. Traditional, top-down aid models frequently fail because they overlook local context and community ownership. InStudents flips this model by empowering local student leaders to design and deliver free, career-focused education that meets the specific needs of their peers.

Through its Equal Opportunities Project (EQOP), students in underserved regions access co-created courses via accessible platforms like WhatsApp, designed in partnership with UK universities and global companies. Meanwhile, the Impact Champions Project builds a global network of student societies tackling local education challenges, creating a model that is both locally led and globally connected. By combining technology, collaboration, and youth empowerment, InStudents is redefining educational equity—ensuring that a student’s potential is determined by ambition, not background.

Delivery Coach (AI for Educators Initiative)

A great mission needs a high-performing, collaborative team. We are looking for a facilitative leader to be the Delivery Coach for our 'AI for Educators' initiative. As the volunteer Delivery Coach, you will act as the servant-leader for the project team. You will be responsible for the "how" (fostering collaboration, removing impediments, and guiding the team towards high performance and continuous improvement). You will work in close partnership with the Service Lead and will have the constant support of our founder and senior leadership.

Accountabilities

• Facilitate team events (e.g., planning sessions, check-ins, retrospectives) to oversee the delivery of work.
• Coach and support the delivery team, encouraging a culture of collaboration, self-organisation, and accountability.
• Proactively identify and remove impediments or blockers that hinder the team's progress.
• Protect the team from external disruptions, allowing them to focus on their work.
• Support the Service Lead in maintaining a clear and prioritised backlog.
• Track and communicate team performance to promote transparency and identify areas for improvement.

Your Impact

Your impact will be a thriving, happy, and effective team that can change lives. By creating a supportive and efficient environment, you will empower our global volunteers to do their best work. This will directly translate into high-quality resources that touch the lives of teachers and thousands of their students in communities that need it most.

Minimum Hours per Week:

4-6 hours per week

Duration:

6+ months

Would you like to support people who have served in the Armed Forces? You just need the ability to listen, strong IT skills and good written and spoken English. If you think this could be the role for you, we’d love to hear from you.

What is a Caseworker?

Caseworkers visit clients to work out what type of support they need. You will listen without judgement to assess and provide tailored support to help those serving, who have served and their families to navigate life in and beyond military service. Some examples of support are securing funding for special equipment for someone with a disability, adaptions to a property so an older client can remain at home or funds for a rental deposit. Caseworkers also sign-post clients onto specialist local services for advice on benefits, housing, mental health, debt, finding work etc.

Why do we need you?

We’ve been supporting the Armed Forces community since 1885. Our clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like the Falklands or Afghanistan. We’d love the general public to understand what we do and how they can help us.

There are SSAFA branches throughout the UK and overseas who support local volunteers to deliver services to veterans, serving personnel and their families. Some branches are divided into smaller divisions to ensure the best local service delivery. Each branch has a team of volunteer caseworkers, support volunteers, executive roles, and fundraisers.

Volunteer Caseworkers are the lifeblood of SSAFA, supporting a growing number of people in need of financial, practical, and emotional support. Clients come from all backgrounds and age groups and may have served in WW2 or in a more recent conflict like Iraq or Afghanistan.

When would you be needed and where would you be based?

The essential part of the role is visiting clients, so you will need access to a vehicle or another way to travel to meet clients at home or in a care home setting. As part of your local branch, you might have access to an office, but you can complete the administration part of the role from home as long as you have access to IT equipment and the internet.

What would you be doing?

• Contacting beneficiaries and arranging to meet them at a mutually convenient time.
• Meeting beneficiaries and completing a form to assess their circumstances, using good communication skills, empathy and understanding.
• Sign-posting clients onto local services providing specialist advice.
• Applying for funding on the behalf of the beneficiary through a specific process and system  
• Arranging for the purchase of goods and services
• Keeping the beneficiary informed of their case progress.
• Liaise with the branch and regional office, regarding your availability.
• Keeping up to date with training and SSAFA news so that you are best able to support clients.
• Being a positive ambassador for SSAFA remembering that anyone you meet could be a potential client, volunteer, or fundraiser.
• Volunteering within the standards and values of SSAFA
• Adhering to SSAFAs policies and procedures at all times, including safeguarding, volunteering policy, equality, diversity and inclusion, health and safety, data protection and confidentiality.  

What can you gain from this volunteering role?

• Use your skills, knowledge, and life experience to benefit others.
• Support from your local SSAFA branch and the wider SSAFA community
• Experience, training, and skills that you can highlight on your CV and in job interviews.
• Better physical and mental health – studies show that volunteers live longer and experience lower levels of stress and depression!

What training and support would you receive?

• Role specific training to prepare you for your voluntary role – confidentiality and boundaries, personal safety, caseworker training, and caseworker IT system training. The caseworker training takes 3 days and a further half a day for the other training.
• Mandatory on-line training modules to complete at home, so you are up to date on how to keep clients, their families safe and personal information safe.
• Access to a range additional e-learning courses as well as local opportunities for your personal and professional development.
• Local induction including assigning a person from the team who will be your main point of contact.
• Regular opportunities to meet and share best practice with other caseworkers.
• Range of support from central and regional volunteer operations team.
• Reimbursement of out-of-pocket expenses
• Volunteers will be covered by SSAFAs Public Liability Insurance whilst carrying out the role.

What are we looking for?

• Friendly and approachable with good listening skills, patience, and a positive attitude.
• Good communication skills both written and verbally.
• Respectful and non-judgemental approach with beneficiaries, their family, other agencies and SSAFA colleagues
• Willingness and ability to use IT systems for initial and on-going training and to enter cases on the Casework Management System. Willingness and ability to send and receive emails – you will receive your own SSAFA email address which you will be required to use when exercising your role.
• Ability to make enquires on behalf of beneficiaries by phone, email, letter or by filling in forms.
• Ability to keep within boundaries of the role with regards to friendship or giving advice
• Reliable, prompt and trustworthy.
• Access to public transport or a car to travel to appointments with clients.

We welcome volunteers of all backgrounds, abilities, races, sexual orientations, socio-economic backgrounds, and of all faiths and none. SSAFA are committed to making reasonable adjustments to support volunteers with disabilities, so they have access to the same opportunities and experiences as volunteers who do not.

Minimum Age: 18

Safer Recruitment: SSAFA undertakes a systematic approach and utmost care at every step of the process of volunteer recruitment, selection, and retention to ensure that those recruited are suitable and appropriate. Measures taken at points along this journey work together to make volunteering at SSAFA a positive and safe experience.

References Required: Yes. We will ask for two character references, this can be a former employer or someone that know you well (other than a relative)

Is a criminal record check required? Yes, this is provided by SSAFA at no cost to the potential volunteer. This role requires an enhanced check (including checks against the children and adults barred list)

*A disclosure certificate that contains convictions, cautions, warnings, reprimands, or other information may not automatically mean that you are not able to volunteer. All certificates will be reviewed on a case-by-case basis and, where possible, a modified or alternative role will be offered.