Opportunity coordinator jobs in London

**PLEASE NOTE: To apply for this vacancy, please ensure you firstly download a copy of our application form from the documents section on our portal using the application link, and complete it. Click the 'apply' button and fill out your personal details in the relevant sections. Once you have submitted these you will be asked if you would like to attach any documents. At this stage please submit the completed version of the application form.**

Position: Supporter Care Coordinator                     

Salary: £27,000 - £28,500

Hours: Full time – 35 hours a week   

Contract Type: Fixed term for 12 months

Reports to: Supporter Care Manager                                 

Location: Shoreditch, East London (Hybrid Model) 

Key relationships: Fundraising Team; Operations & Finance teams, Database Team, Communications Team, Fulfilment Agency     

JOB PURPOSE

We are a team with a desire to provide excellent stewardship to our donors and maximise our fundraising potential in the UK. As the first point of contact, this role plays a vital part in ensuring our supporters receive a high standard of customer service.

You will manage our supporter care inbox and phone line, handling everything from donation enquiries to complaints with empathy and efficiency. You will also support with processing post and ensure our donors receive the appropriate acknowledgement for their support.

We are interested in hearing from candidates with a range of professional experience. If you possess empathy, patience, and strong communication skills, and have a passion for the refugee cause, please apply. Even if you do not meet 100% of the job specifications, we would still welcome your application, as we recognise that individuals bring unique perspectives and strengths to the role.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

• Manage and respond to those who contact UK for UNHCR directly by email, phone or mail and escalate queries where necessary.
• Deliver a first-class supporter experience and ensure each point-of-contact works to build and develop the engagement journey.
• Maintain accurate and up-to-date supporter records within the charity database, assist with data administration, and ensure data is handled in accordance with regulations.
• Champion supporter care best practice by resolving supporter pain points, sharing supporter insights and feedback with colleagues, and supporting fundraising teams in evaluating campaign performance to identify opportunities to improve the supporter journey.
• Assist with fulfilment agency briefs and quality control measures.
• Work with teams, agencies and third-party platforms to deliver donation processing and campaign fulfilment, ensuring efficient donor acknowledgment
• Support fundraising teams during emergencies.
• Support the fundraising team to deliver high quality in person events in as well as virtual stewardship events.
• Provide personalised in-house thanking for different supporter segments and deliver thanking initiatives such as a thankathons.
• Provide logistical and administrative support for supporter engagement activities and stewardship events, including coordination of materials, attendance lists and on-the-day support.

The above list is not exhaustive and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of working in a customer care environment, interacting with supporters/customers.
• Experience of dealing directly with supporters/customers and remaining calm whilst responding to queries.

 Essential Skills/Knowledge

• Excellent written and verbal communication and interpersonal skills.
• Able to prioritise and manage multiple tasks within a collaborative team environment.
• Works effectively under pressure.
• A proactive self-starter with a drive and desire to learn and develop.
• A creative problem-solver who anticipates supporter needs.
• Passionate about UK for UNHCR’s work and want to help drive change and share this with others.
• Proficient in Microsoft Office Suite.

Desirable Skills/Experience (not compulsory)

• Experience using Salesforce or similar customer relationship management products/fundraising databases.
• An understanding of fundraising administration such as Gift Aid, marketing preferences, and direct debits.
• Experience of or interest in the charity sector, in particular humanitarian response/international development.
• Experience of working with an external fulfilment agency to deliver excellent customer service in a similar environment.
• An understanding of how to keep customer data safe and handle sensitive information responsibly, in line with relevant regulations.

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: Sunday 26th April

Interviews date: Week commencing 4th May 2026

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.
 

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Ruils is run by, and for, Disabled people. We exist to remove the barriers that prevent Disabled people from living independent lives. Our vision is a society where all individuals have choice and control to live independently. We provide information, advice, advocacy, befriending and activities to our clients and their families.

We are working with partners to deliver Health in Your Hands, a programme focused on preventing long-term conditions and reducing health inequalities. This is a unique and rewarding opportunity for you to work one-to-one with clients to effect change whilst also having a positive impact on the wider system.

Duties and responsibilities

• Provide basic health checks (full training provided) and practical health and wellbeing support to residents in the community, escalating concerns to appropriate health professionals where required.
• Work one-to-one with residents, supporting them to make informed choices and set goals that reflect what matters to them.
• Connect people to services and community activities and support.
• Manage a varied caseload effectively.
• Maintain accurate records and contribute to the development of the service by sharing outcomes, insights and gaps in local service provision.

We are looking for someone who has:

• A strong commitment to reducing health inequalities, promoting inclusion, and working with residents in a person-centred way.
• Experience of supporting individuals with complex needs, including providing information and support to access services.
• The ability to work compassionately and non-judgmentally, actively listening and building trusted relationships.
• Experience of partnership and collaborative working, with the ability to build effective relationships across voluntary and statutory organisations.
• A working understanding of the wider determinants of health, including the impact of inequality on health and wellbeing.
• Strong communication, organisational and digital skills, including accurate record-keeping, good attention to detail, time management, and confidence using IT systems such as databases, Word and Excel.

What we can offer you:

• A vibrant and interesting work environment – every day is different.
• An experienced and supportive leadership team.
• Training and development opportunities.
• Flexible working.
• Kind and caring colleagues who work as a team.
• A cycle-to-work scheme.
• An employee assistance programme (EAP).

For further information, to download the full job description and person specification and to apply, please visit our website via the Apply button.

Closing date: 30th April 2026, with face-to-face interviews taking place during the week commencing 11th May 2026.

We operate a Guaranteed Interview Scheme; we will guarantee an interview to all Disabled applicants who meet the essential criteria for the post. Please state in a cover email if you wish us to consider you for this Guaranteed Interview Scheme.

On behalf of the UK Anti-Corruption Coalition, Transparency International UK is looking for a Senior Coalition Engagement and Communications Coordinator. 

This is an exciting opportunity to support one of the UK’s leading civil society coalitions working to strengthen the UK’s response to corruption and illicit finance. With major opportunities ahead, including the Illicit Finance Summit and the UK’s upcoming G20 presidency, the coalition is well placed to influence the next phase of the UK’s anti-corruption agenda. 

In this role, you will help coordinate and deliver the work of the coalition and its working groups, supporting collaboration across member organisations and helping drive progress on coalition priorities. You will engage regularly with coalition members, organise meetings and convenings, and contribute to the development of coalition outputs such as briefings, consultation responses and joint letters to policymakers. 

You will also play a key role in the coalition’s communications, leading the coordination of messaging across member organisations and helping ensure the coalition’s voice is clear and impactful. This includes drafting press releases, statements and opinion pieces, supporting media engagement, managing the coalition’s digital channels, and identifying opportunities to amplify coalition and member priorities in the media and public debate. Working closely with member organisations’ communications teams, you will help ensure coalition communications are timely, coordinated and strategic. 

The Coalition Engagement and Communications Coordinator will report to the Senior Coalition Manager and work within the UKACC Secretariat, supporting collaboration across coalition member organisations and stakeholders. 

Main responsibilities – What will I be doing? 

• Coordinating coalition meetings, working groups and follow-up actions to support the effective functioning of the UK Anti-Corruption Coalition. 

• Engaging with coalition members and external stakeholders, including civil society partners, government departments and parliamentary offices. 

• Contributing to the preparation of coalition outputs such as briefings, consultation responses and other advocacy materials. 

• Coordinating coalition communications and working with member organisations’ communications teams to develop aligned messaging and joint outputs. 

• Managing the coalition’s website and social media channels and drafting communications materials, including statements and press content linked to coalition priorities. 

• Supporting the planning and delivery of coalition events, convenings and stakeholder engagements. 

Who we are looking for – Is the job for me? 

• Strong writing skills and the ability to produce clear and effective briefings, communications materials or policy-related outputs. 

• Experience coordinating projects or activities involving multiple stakeholders or organisations. 

• Experience contributing to communications in a policy, advocacy, media or public affairs environment. 

• Excellent interpersonal and organisational skills, with the ability to work collaboratively and manage competing priorities. 

Why work with the UK Anti-Corruption Coalition? 

The UK Anti-Corruption Coalition (UKACC) brings together expert organisations to advocate for reforms that address corruption at home and the UK’s role in enabling corruption globally. By coordinating civil society expertise and collective advocacy, the coalition works to ensure the UK plays a leading role in tackling corruption and illicit finance. 

The coalition is hosted by Transparency International UK (TI-UK), the UK chapter of the global Transparency International movement. As part of the UKACC Secretariat within TI-UK, you will be engaging with policymakers, supporting joint advocacy and helping amplify the collective voice of civil society on corruption and illicit finance. 

What can you expect from us? 

A collaborative, flexible and friendly working environment where you will be provided with:

• A competitive salary for our sector

• Up to 6% contributory pension 

• A 35-hour working week for full-time roles with flexibility to support your work/life balance. Our approach to blended working (full details on our website) allows you to benefit from regular connection and collaboration. You are also entitled to submit a flexible working request in line with our policy. 

• Generous annual leave: 28 days plus statutory public / bank holidays as well as discretionary a gifted winter holiday break of three to four days each December between Christmas and New Year 

• Enhanced leave beyond statutory requirements to support your parental or caring responsibilities 

• Family friendly policies

• Additional leave to support your volunteering or community service

• Employee Assistance Programme (Aviva) to support your physical, mental & financial health.

• Training and Development related to your role

• Season ticket loan/ Cycle to work scheme 

The Programmes Coordinator plays a central role in delivering our community-based services. You will coordinate and support the delivery of programmes, peer-support groups, drop-ins, and activities, while managing referrals and supporting accessible, person-centred service delivery.

ALAG is a user-led, pan-London membership charity supporting autistic adults without a learning disability. The Autism Hub sits under ALAG and provides advocacy, peer support, counselling, advice, activities, and training—connecting people to services that improve wellbeing and quality of life.

Key Responsibilities

• Coordinate referrals, assessments, and service allocation
• Organise groups, drop-ins, and community activities
• Support delivery of counselling and advocacy services
• Manage schedules, bookings, venues, and online sessions
• Handle enquiries, inboxes, and appointment coordination
• Maintain accurate records and support reporting (GDPR compliant)
• Support service users with access, adjustments, and signposting
• Liaise with staff, volunteers, and external partners
• Monitor capacity and escalate risks or issues

About You

Essential

• Experience in administration, coordination, or similar role
• Experience in community, voluntary, health, or social care settings
• Understanding of autistic/neurodivergent needs
• Strong organisation and communication skills
• Confident IT skills (databases, email, online platforms)
• Commitment to inclusive, person-centred practice

Desirable

• Lived experience of autism
• Experience coordinating groups or supporting volunteers
• Knowledge of local services

Additional Information

• Community-based role with some evening/weekend work (with notice)
• Training and development provided

Are you passionate about making a real difference in mental health services? Do you have strong leadership skills and a commitment to promoting recovery and wellbeing? If so, we want to hear from you.

We are seeking a Crisis Café Team Coordinator to join our dynamic Journey Recovery Hub, a vital out-of-hours service supporting individuals experiencing mental health crises in Richmond and Kingston.

The Role

As the Crisis Café Team Coordinator, you will work in partnership with a second Crisis Cafe Team Coordinator to:

 •  Lead and coordinate the daily operations of two Crisis Café sites.

 •  Support a dedicated team of staff and volunteers, fostering a welcoming and collaborative environment.

 •  Deliver high-quality, person-centred care that empowers individuals to manage their mental health and avoid crises.

 •  Build strong partnerships with local services, promoting the Café and its impact.

 •  Drive service excellence, identifying areas for improvement and ensuring compliance with best practices.

This role combines casework with operational management, offering an exciting opportunity to develop your leadership skills while making a meaningful impact in the community.

What You’ll Bring

We’re looking for someone who excels in leadership, organisation and communication, with the ability to manage high-intensity environments and complex situations.

Essential Skills and Experience:

 •  Proven ability to support individuals in crisis, helping them develop self-management strategies.

 •  Experience managing small teams and volunteers.

 •  Strong understanding of mental health services and the recovery approach.

 •  Excellent communication and administrative skills. 

Desirable Skills:

 •  Mental Health First Aid or Suicide Prevention training.

 •  Knowledge of national suicide prevention strategies.

 What We Offer

· A supportive and collaborative work environment.

· Opportunities for professional development, including training and supervision.

· The chance to make a tangible difference in the lives of individuals experiencing mental health crises.

· Flexible working

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full year of service (up to a maximum of 30 days) [pro rata]

· Contributory pension

· Bonus 1 day of annual leave per year over the festive period (pro rata)

· Employee Assistance Programme (EAP) which includes free counselling sessions

· Paid time off for medical appointments

· Staff away days and socials

Shifts include evenings and weekends across two locations:

 Hampton Road, Twickenham, TW2 5QB

 Alfriston Centre, 3 Berrylands Road, Surbiton, Kingston, KT5 8RB

Apply Now

If you are ready to lead with compassion, resilience, and strategic insight, apply today to become part of our dedicated team!

We are actively interviewing for this role. 

The successful candidate will need to undergo an Enhanced DBS check.

Richmond Borough Mind is committed to equal opportunities and encourages applications from all backgrounds.

Let’s build a stronger, healthier community together.

Location: National Support Centre, London SE1

Contract: Part Time, Fixed term Maternity cover

Salary: £28,000 gross per annum full time equivalent

Closing Date: 1 May 2026

The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.

We are currently looking for a Books Services Coordinator to join our team.

About the role

The purposes of the Book Services Coordinator role is to assist the Books and Library Manager in facilitating the charity’s crew’ libraries service and specialist maritime book sales and also to administer all processes and systems involved within Books and library services.

Responsibilities

The following is a list of the principal (but not exhaustive) tasks of the post holder:

a. Administration of the functions and systems involved in providing an effective and efficient exchange hardback library or recyclable paperback library service to ships and maritime installations

b. Administrating book order system, and procurement process for all merchandise necessary for the efficient functioning of the Book Services operation.

c. Updating and maintaining the Bookshop website with accurate information and prices.

d. Assisting in the management of the fulfilment of all sales of books/media to customers and external agencies (On-line bookshop, telephone, mail and “walk-in”), and ensure the maintenance of customer service standards

e. Administration of the Library and Book stock control system

Requirements

• Experience working in book buying/selling/procurement in a customer focussed environment
• Experience of using book stock control and freight systems
• Ability to work unsupervised, make decisions and take responsibility.
• Experience in handling parcel deliveries and packaging goods for shipment

Benefits

• 25 days annual leave per annum increasing with length of service
• Hybrid working for many roles
• Life assurance (4x salary)
• Private medical insurance
• Generous pension (employer contribution up to 10%)
• Cycle to work scheme
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire. 

All successful applicants are required to attend safeguarding training and undergo pre-employment checks including a criminal record check.

At Community Connections Lewisham we are passionate about helping Lewisham residents (aged 18+) improve their health and wellbeing through discovering what exists in their own community, and becoming more able to access it. We aim to tackle the problems of social isolation and loneliness by using a person-centred approach. This means we recognise that each person we support has their own unique story, with their own particular challenges, needs, and personal goals.

Partnership Coordinators are the face of the Community Connections Lewisham team. They provide valuable support to both clients and professionals by running the phoneline, giving guidance and advice on a wide range of topics by referring or signposting to relevant services that are available in the community. They play a crucial role in the triaging, coordination and effective administration of the entire Community Connections project and acting as a front door service to the rest of the voluntary sector.

 Job Title: Customer Experience Coordinator

Salary: Living Onsite - £25,685 per annum (Band C, Level 3)

Living Off Site - £27,445 per annum (Band C, Level 3)inclusive of OLW

 Location:  Gilwell Park, Chingford, E4, 7QW

 Contract Type: Permanent

 Working Hours: 35 - per week worked on a rota basis, including weekends

About the role

There’s a lot of work that goes on behind the scenes to build great experiences for our customers. This role is all about understanding our customers’ needs and expectations, matching them to an amazing adventure at one of our centres, and supporting our centres to deliver it.  Do you have what it takes to be our Customer Experiene Coordinator.

Key responsibilities

Customer Service and bookings

• Deliver friendly, helpful support across email, phone, live chat, and social channels.
• Advise customers on suitable products and bookings based on their needs.
• Meet service standards, SLAs, and brand guidelines to ensure a positive customer experience.
• Manage bookings pre-visit and provide post-visit aftercare.

Administration

• Process bookings and enquiries using internal systems (e.g. SharePoint, Cinolla, Zendesk).
• Handle payments, invoices, and basic financial tasks.
• Convert enquiries into confirmed bookings.

Centre Support

• Plan activity programmes tailored to group needs.
• Coordinate with centre teams to ensure smooth customer journeys.
• Support compliance, safety checks, and operational procedures.

What you’ll need:

• Prior experience in providing high-quality customer service
• Prior experience in outdoor education, residential centres or a related industry
• Excellent customer service and interpersonal skills.
• Effective written and verbal communication.
• Attention to detail and organisational skills.

Benefits:

• We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.
• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary

For a full list of our benefits, click .

Closing date for applications: 23:59 on Wednesday, 29th April 2026

Interviews will be held in person at Gilwell Park on Thursday, 7th May 2026.

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

NCN Portfolio Support Coordinator

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

NCN Portfolio Support Coordinator

UK-wide

£33,265 per annum (pro rata for part time)

Ref: 158REC

Full time 37.5 hours per week – we are happy to talk flexible working

Base: Hybrid working from any UK hub

Contract: Permanent

Disclosure: DBS is not required for this position as the post holder will not be working with school and community groups in the region. 

ABOUT THE ROLE

Team: National Cycle Network

As the NCN Portfolio Support Coordinator, you will provide support across the National Cycle Network directorate, helping to maximise efficiency in programme delivery, data management and internal communication. You’ll work closely with the component teams of the NCN Directorate and provide direct portfolio support to the Director, complementing the functions of the Delivery Coordination Office and the Planning, Governance and Assurance Directorate.

What You’ll Be Doing 

• Supporting the delivery of multiple programmes across the UK by ensuring that programmes are set up in line with the Trust’s Delivery Framework and managed accordingly.
• Improving the efficiency of the Directorate by providing technical assistance and coaching on information management systems.
• Assisting in management and maintenance of key portfolio documentation and establishing and overseeing a central filing system.
• Overseeing internal communication platforms on behalf of the directorate such as internal Toucan pages and triaging public enquiries. 

This role is ideal for someone who enjoys setting up new systems and processes and working on a wide range of impactful programmes. 

ABOUT YOU

We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.

• Experience in communicating evidence and impact through written reports and presentations to update and maintain relationships with key funders.
• A proven track record in supporting complex and high risk programmes of delivery across multiple nations and political environments.
• Experience in project management.
• Demonstrated experience in developing and sustaining effective partnerships across all levels.
• The ability to work in a way that promotes the safety and wellbeing of children, young people and adults at risk. 

LIVING OUR VALUES

At the Walk Wheel Cycle Trust, we’re a values‑driven organisation. We’re looking for people who are:

Always Learning – curious, open‑minded and committed to continuous improvement.

Championing Equity – inclusive, respectful and focused on ensuring everyone has a voice and fair opportunity to succeed.

Taking Ownership – proactive, responsible and empowered to make things better.

Delivering Together – collaborative, transparent and motivated by shared success.

Through our values we make it possible for more people to walk, wheel and cycle safely, healthily and joyfully.

WHAT WE OFFER

We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.

Wellbeing Support

• 28 days’ leave per annum plus bank holidays for full-time employees
• Option to buy an extra week of annual leave (pro-rata for part-time employees)
• Paid volunteer days to support causes you care about
• Free, confidential support service available 24/7
• Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme

Financial Benefits

• Up to two extra days of paid leave (pro rata for part‑time colleagues) when travelling sustainably for holidays.
• Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
• Bike, computer and season ticket loans
• Discount benefits
• London Weighting Allowance of £4,530 per annum pro rata for all those living within a London Borough (32 local authority districts plus the City of London).
• Death in Service benefit – 3 x annual Salary 

Family Friendly Policies

• Enhanced maternity and paternity pay
• Flexible Working practices (full time hours are 37.5 per week, Monday - Friday) 

ADDITIONAL INFORMATION

• Application deadline: 23:59, 29 April 2026
• Interviews will be held via Microsoft Teams during the 13th or 14th May 2026. To apply, please complete our online application form by submitting a CV and 1 page cover letter.
• We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
• Adjustments are available throughout the application process.

Adult Coordinator

Location: Astolat, Coniers Way, Guildford, Surrey, GU4 7HL

Salary: £30,107- £31,517 (Full Time Equivalent)

Vacancy Type: Full-time role (36 hours per week) - Part time hours considered

Do you love creating safe, enjoyable and supportive spaces which give adult carers the respite, connection and support they deserve?

Are you excited by joining a passionate team to deliver group activities, both in-person and online, to provide support to adult carers and ensure they feel heard, valued and supported?

Do you have experience of working in a community-focused setting, ideally with vulnerable or isolated adults?

If so, you may be the Adult Coordinator we’re looking for — helping adult carers across Surrey feel connected, empowered and valued.

The Details

• The role is available on a full time or part time basis and will include some evening and weekend work.
• Hybrid working – your main base will be our Guildford office, with the opportunity to work from home at times.
• A driving licence and access to a car are essential, as the role involves some travel across Surrey to support our hubs
• You’ll work within a team who work flexibly across evenings and weekends, ensuring hubs, sessions and activities are accessible for adult carers around work commitments and family responsibilities
• You’ll be reporting to our Adults Delivery Manager, working closely with the Engage & Connect leadership team.

Why Work With Us

At Action for Carers Surrey, we’re committed to creating a supportive, inclusive environment where every colleague can thrive. Our benefits reflect our values of Focus, Inclusion, Respect and Excellence, ensuring you feel appreciated and empowered in both your work and personal life.

Our Benefits Include:

• Generous annual leave – 28 days plus Bank Holidays for full‑time colleagues, rising to 31 days with length of service.
• Company sick pay from day one, because your wellbeing matters.
• Paid carers’ leave, recognising and supporting those with caring responsibilities.
• Paid volunteering leave – up to two days a year to support a cause that matters to you.
• A paid personal celebration day to mark something meaningful — a birthday, family milestone, or special occasion.
• HSF – Health Saturday Fund membership, offering private healthcare support, Perkbox discounts and rewards, and an employee assistance programme.
• Flu jab reimbursement scheme to support your health and wellbeing.
• Employee payroll loan for help with unexpected expenses.
• Pension scheme with Smart Pensions, supporting your future financial security.
• Investment in bringing people together, including an annual employee conference and a summer social event to connect, collaborate and celebrate our collective impact.
• Staff carers group, offering connection, understanding and peer support.

To Apply

If you feel you are a suitable candidate and would like to work for Action for Carers, please click apply to be redirected to our website to complete your application.

The deadline for applications is 10am on Friday 24th April.

Depending on the volume of applications received, telephone screening may take place between Tuesday 28th April and Thursday 30th April 2026.

Shortlisted candidates will be invited to attend aninterview at our offices in Guildford, Surrey.  Interviews will be held between Tuesday 5th and Thursday 7th May 2026, and applicants should ensure they are available on at least one of these dates.

Job Title - Senior Billing Officer and Coordinator

Contract - Permanent

Hours - Part time 0.6 FTE (21 hours per week) or 0.8 FTE (28 hours per week) with some flexibility around working hours

Salary Range - £30,000 to 40,000 FTE pro rata (£18,800 to £24,000 for 0.6FTE and £24,000 to £32,000 for 0.8FTE)

Location - London office - Coram Campus, 41 Brunswick Square, London WC1N 1AZ

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the nine members of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About the role

This role will coordinate, oversee and supervise the Legal Practice Unit’s legal aid billing operations. Through systematic and efficient management, the post-holder will play an important role in CCLC’s financial and operational sustainability. Working with the Managing Director of Legal Practice, the Heads of Department and Coram’s central finance team, the key objective of the role is to help maximise the unit’s legal aid billing in controlled work, certificated work and inter partes costs. It will also oversee private fees billing. The post-holder will oversee the smooth running of legal aid billing. In this role, the post-holder will work very closely with legal, operations and administrative staff. The role will act as a key point of contact for a range of internal and external stakeholders including Coram’s central finance team who will support the role with grant fund management and overall accounting functions for CCLC. The post-holder will support the Managing Director of Legal Practice and Children’s Rights and department heads in the successful maintenance of our relationship with the Legal Aid Agency.

The role would suit a legal aid billing professional with significant direct hands on experience of a range of types of civil legal aid billing (including controlled and certificated work) and an understanding of the challenges of legal aid. The ideal candidate will have experience of supervising the work of others but support and training will be provided. We are looking for someone who is interested in developing into management, is a proactive problem solver, is highly organised and able to maintain oversight over different workstreams ensuring progress. In addition to legal aid experience, they will need an aptitude for processing large amounts of data, developing and managing spreadsheets and improving organisational systems. They will be well supported through training, an enthusiastic and competent junior billing team, the central finance team and an outsourced legal cashiering company, as well as a friendly and collaborative management team including the Managing Director and the Heads of practice areas.

This is a largely office-based role in order to fully provide support to the billing team. However, some remote / hybrid working may be possible depending the experience of the candidate after the initial settling in period and there will be flexibility over how the working hours days will be spread across the week (within working hours). The team are mostly based in the London office and with one billing team member in Colchester so the postholder may require some occasional travel.

For further information on CCLC please visit our website.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: Monday 4th May 2026 at 5pm

Test and Interview date: Week commencing Monday 11th May 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

We are seeking a dynamic individual to coordinate a multi-year racial equity partnership programme called “Leadership Lighthouses”.

This is a unique opportunity to be part of a groundbreaking mission to support the development of social purpose leaders from Global Majority backgrounds.

In this role, you will collaborate closely with partners, participants, and a team of skilled facilitators to coordinate programme planning, logistics and successful delivery, ensuring a high quality experience for all involved.

The key responsibilities of the role are to:

• Lead day-to-day programme coordination, ensuring milestones are met, project plans remain live and up to date, and risks or delays are proactively identified, communicated, and mitigated to support timely delivery.

• Act as the key operational contact for the programme, coordinating task allocation and communications with the programmes team, steering group, and wider stakeholders to ensure timely, high-quality information flow aligned with project milestones.

• Coordinate monitoring and evaluation schedules and data collection.

• Coordinate steering group meetings.

• Coordinate communications and agreements with facilitators, programme contributors, partners and venues.

• Coordinate participant recruitment processes, working closely with the Programmes Administrator to ensure smooth application, selection, and onboarding in line with project milestones.

• Support the Director of Programmes in moderating applications and conducting applicant interviews.

• Assess learner needs and coordinate learning and accessibility adjustments in collaboration with the Director of Programmes; hold meetings or calls with participants and facilitators to understand additional needs and ensure a positive programme experience, and liaise with relevant colleagues on implications for delivery.

• Coordinate logistics for both in-person and online programme sessions.

• Monitor the safeguarding inbox and liaise with the Director of Programmes, Safeguarding Lead, and facilitators to agree and implement appropriate follow-up actions.

• Support logistics and administration for facilitator training and development sessions.

• Monitor and track the programme budget, support financial reporting, and collaborate with the Director of Programmes to ensure efficient use of resources.

• Conduct desktop research in line with the location decision framework when establishing locations for future programmes.

• Coordinate and respond to participant communications, working in collaboration with the Programmes Administrator and Director of Programmes.

• Work with the Marketing team to provide regular updates on programme progress, providing relevant programme information to support marketing and promotional activities.

About You

We seek a highly organised individual with exceptional attention to detail and the ability to communicate clearly and efficiently, who brings an inclusive approach and is driven to ensure that the Leadership Lighthouses programme is impactful, and delivers a positive experience for partners, participants and their communities.

How to Apply

If this sounds like you, we’d love to hear from you! Take a look at the full job description, which includes details on the key responsibilities and application process.

We’re committed to fostering an inclusive and welcoming environment where everyone is valued and respected. We run a blind recruitment process to ensure fairness and equity, anonymising applications so that you are assessed solely on your experience and potential.

Key Dates

• Applications close: 11:59pm Sunday 26 April 2026

• Initial interview (online): Wednesday 13 May 2026

• Final interview (in person, in London): Wednesday 20 May 2026 (flexibility can be discussed)

As Communications Coordinator, you will play a central role in supporting the delivery of effective communications activity across this work. From coordinating our digital content and publications to supporting events and stakeholder communications, you’ll help ensure our communications are clear, accessible and well-executed.

We’re at an important point in our development as Funders Together continues to grow and bring together initiatives working across the funding ecosystem. This creates exciting opportunities to strengthen how we communicate our work and ensure funders, partners and communities can engage with the insights we generate.

We’re looking for someone who enjoys turning plans into delivery, improving systems and processes, and working collaboratively across a small and ambitious team. You will help ensure our communications activity runs smoothly and supports the wider goals of Funders Together.

Empowered Living Team Coordinator

Salary: Band 5 £18,341.64 - £22,327.60 per annum inclusive

Contract: Permanent, part-time, 18.75 hours per week

About the job role

An exciting opportunity has arisen as an Empowered Living Team (ELT) Coordinator at St Joseph’s. You will work as a key member of a committed and creative Therapies team, which offers innovative, holistic and person-aligned care and support to people with palliative and end-of-life care needs, and to their families and caregivers.

The post holder will provide coordination for, and service development of, the Empowered Living Service. This community-based service provides outstanding person-centred rehabilitative enablement for people living with a palliative diagnosis. Following a joint professional assessment, a detailed programme of patient-led goals is enabled and supported by a trained ELT volunteer in the patient’s own home. Volunteer recruitment, training, patient matching and regular support group/1-1 supervision is led by the ELT coordinator.

About you

• A skilled professional with experience in health and social care, education or community development.
• Experience of multi-disciplinary working in community rehabilitation settings.
• Experience working in an education or support role in relation to volunteers.

About us

St Joseph’s Hospice was founded in 1905 by the Religious Sisters of Charity and built on a rich Catholic heritage. Today, we are an Investors in Diversity-awarded charity, providing expert, compassionate care to people of all backgrounds, cultures, and beliefs across East and North London.

Our specialist palliative care services—delivered at home, in our in-patient unit, and through out-patient clinics—are grounded in respect for human dignity and guided by compassion, justice, and a deep commitment to quality. Our values guide us in everything that we do. We work to ensure that everyone receives the support they need, with kindness, understanding, and respect by delivering individualised, responsive and holistic support to patients and their families.

Why work for us?

We can offer you:

• Experience working in a dynamic team who are leading work on rehabilitation in palliative care.
• Development of specialist palliative care treatment skills.
• Opportunities and support to advance your communication around challenging topics such as death, dying, and loss.
• Exemplary multi-professional working with commitment to holistic care.
• 27 days holiday plus public holidays, increasing up to 33 days with service
• Subsidised café and early access to retail sale events
• Season ticket/Welfare loans
• Continuation of the NHS Pension Scheme or an excellent salary-exchange pension scheme.
• Santander cycles discount and cycle to work scheme
• Health Cash Plan and access to the EAP services

The job is based at St Joseph’s. Some local travel is essential. Full support and training will be provided in all aspects of the job by the hospice. There are excellent opportunities for learning and professional development. 

Join St Joseph’s team and find out more!

For further information and to apply, please visit our dedicated recruitment page via the 'Apply' button.

Closing date: Sunday, 12th April 2026.

We are an equal opportunity and a disability confident employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.