Organisation development manager jobs in oxford, hertfordshire
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Job Title: Membership Administrator
Reports to: Membership and Elections Manager
Line reports: n/a
Contract terms: 35 hours per week, 12 months fixed term (maternity cover)
Salary: £29,895
Location: London based, with hybrid working
The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.
Job Purpose
The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.
The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.
Main responsibilities
Membership
- Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
- Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors
- Suggest improvements to the membership application process
- Ensure member information is up to date within the CRM
- Ensure membership pages of the website are up to date
- Facilitate access to membership benefits
- Providing mailing list for the publishers of the Eye journal
- Assist in the production of regular membership communications
- Provide reports for Council on the number and names of new members and those gaining fellowship by examination
- Assist in the production of promotional material for use at courses and events
Subscriptions
- Administrate Direct Debit process
- Apply bank transfer payments to member accounts
- Administrate collection process of overdue membership payments
- dministrate membership concessions and grade changes
- Respond to enquiries about subscription fees
- Respond to enquires re the annual renewal process
General
- Assist the Membership Elections Manager with arrangements for the College elections as appropriate
- Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
- Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
- Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
- Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes
To undertake other duties as required:
- Undertake any other reasonable duties as required, including occasional travel and overnight stays.
Inclusion and Diversity statement
RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.
Our values are:
Inclusion
- actively welcoming a diversity of experiences and perspectives
- everyone being respected and encouraged to participate regardless of their background or role
Integrity
- being open and honest, demonstrating accountability in all its work
- evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience
Innovation
- creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
- actively welcoming fresh ideas and approaches
- fostering a climate of ambition and excellence drawing on expertise from across the College’s communities
Improvement
- being a learning organisation, reflecting on both successes and mistakes
- continuous and sustainable development across all its activities
Person Specification
Knowledge, Qualifications and Experience
- Administration experience in a customer facing environment
- Experience of data processing
- Knowledge of Microsoft Office software
- Experience of working with CRM systems (please list all systems and experience level on CV)
Skills and Abilities
- Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
- High attention to detail
- Highly developed organisational, prioritisation and time management skills
- Work on own initiative and respond effectively to new situations
- Professional attitude with strong focus on quality of service
- Work well within a team, with consideration for colleagues
Personal Qualities (Attributes)
- Commitment to equity and diversity and understanding of how this applies to own area of work
- Committed to own continuing professional development
Other requirements
- Discretion, tact and flexible attitude
- Understanding of GDPR requirements
Staff benefits
We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:
Work life balance and family friendly benefits:
- Hybrid working (2 days in the office, 3 from home)
- 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
- One day of paid leave to move house
Enhanced parental leave
Planning for your future:
- Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
- Life assurance of 4x of base salary
Career development:
- All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
- Study loans
Travel:
- Season ticket loan
- Cycle to work scheme
Wellbeing:
- Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
- Enhanced Employee Assistance Programme (with access to free counselling sessions)
- Health Cash Plan
How to apply
Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.
Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.
Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.
The closing date for applications is 16 June 2024.
The client requests no contact from agencies or media sales.
Thank you!
Job description
Join an amazing charity that makes a difference for the 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.
The Digital Marketing Officer (social media and website) is an exciting role at MDUK, that will sit within the Marketing Team. You will be responsible for the day to day running of our social media channels including Meta, X, LinkedIn and YouTube and the day to day running of our website. This involves developing and managing the organisation-wide social media schedule; managing, optimising and reporting on the website, and testing, evaluating and reporting on performance to drive engagement and reach new audiences.
You’ll work closely with the Digital Marketing Manager and wider Marketing team to contribute to the digital elements of the marketing strategy, and with teams across the organisation to effectively communicate our wide range of information, services, fundraising and campaigns to digital audiences.
About us:
Muscular Dystrophy UK is the charity bringing individuals, families and professionals together to fight muscle-wasting conditions. We bring together more than 60 rare and very rare progressive muscle-weakening and wasting conditions, affecting around 110,000 children and adults in the UK.
We share expert advice and support to live well now; fund groundbreaking research to understand the different conditions better and lead us to new treatments; work with the NHS towards universal access to specialist health; and together, campaign for people’s rights, better understanding, accessibility, and access to treatments.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: We operate a hybrid model (home and office, London SE1).
Closing date: Friday 30 May
NB Interviews likely to be held on Monday 9 May
Please download the job description to see full role responsibilities
The client requests no contact from agencies or media sales.
Thank you!
Training and Consultancy Manager
Salary: £38,655-£41,841 (£43,091-£46,643 London)
Contract: Initial two years fixed term
Closing date: 10:00 6th June 2025
Interviews: 16th June 2025
*please note - the role is home-based but with regular travel across England.
Making Every Adult Matter (MEAM) is the national charity supporting practitioners, policymakers and people with lived experience to transform services and systems for people facing multiple disadvantage - a combination of experiences including poverty, trauma, homelessness, substance misuse, mental ill health and contact with the criminal justice system.
Following an exciting period of growth in our support to local areas, we are now looking for an ambitious and effective person to join our team as Training and Consultancy Manager.
As Training and Consultancy Manager, you will help us achieve our mission for people facing multiple disadvantage by:
- Developing, coordinating and helping to deliver our training programmes,
- Leading on sales, marketing and new business for training and consultancy,
- Contributing to our commercial strategy,
- Acting as a valued and active team member.
We are seeking someone with experience of sales and marketing in a similar environment, alongside knowledge and experience related to multiple disadvantage, allowing you to deliver some aspects of our training as required. You will be highly organised, commercially minded and able to work closely with team members and associates who also deliver training and consultancy work.
You will join a small and committed team working with more than 50 local areas, and build deep relationships with local areas across the MEAM Approach network and beyond.
MEAM values and prioritises different perspectives and all lived experience and as such we welcome applications from all under-represented groups, people with experience of multiple disadvantage and people with convictions.
If you feel this role is for you, please visit the Team -> Jobs section on our website for a full recruitment pack.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Global Affairs Lead - Climate
Contract type: Permanent, Full Time, 35 hours per week
Location: London, UK subject to the right to work.
UK Hybrid Working: A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base.
*60/40 hybrid working at WaterAid is currently defined as: 60% of an employee’s time in a location of their choice, 40% face to face, defined as in the London office, at conferences or at stakeholder meetings or other location as relevant for the proper performance of the duties of the role.
Salary: £57,415 - £60,436 per year with excellent benefits
About WaterAid
Want to use your skills in global advocacy and political affairs on climate and water to play a vital role in making clean water, decent toilets and good hygiene for everyone everywhere?
We need passionate, creative and dedicated people. In return, you will be encouraged and empowered to be yourself at your very best. Together, we will make a bigger difference.
Join WaterAid as Global Affairs Lead on Climate to change usual for millions of people so they can unlock their potential, break free from poverty and change their lives for good.
About the Team
This role is in the Global International Affairs team, which plays a leadership role across the WaterAid Federation to drive the design and delivery of WaterAid’s major influencing with key donor governments, IFIs and multilateral institutions to achieve SDG 6.
Led by the Global International Affairs Director, the team’s purpose is to influence political decisionmakers in key global arenas and markets to prioritise water, sanitation and hygiene for investment and delivery, and to create the conditions that enable everyone, everywhere to access WASH by 2030. We bring political analysis, information and intelligence into WaterAid through the relationships we develop and manage with governments, policy-makers and thought-leaders.
About the Role
As our Global Affairs Lead focusing on climate you will drive the political strategy and global advocacy for our climate campaign. Bringing considerable strategic contacts, networks and relationships for WASH and Climate advocacy you will work closely with the Global Head of Campaigns on Climate and the Climate Policy Lead, this role being responsible for the design and delivery of the international political plan on Climate and the insider advocacy, activities and tactics required you will bring political analysis and strategic insight into the organisation to inform our campaigning and advocacy, identify policy needs and inform media and public engagement approaches.
In this role, you will lead design and delivery of the International Climate Political Plan, the international political influencing strategy for WaterAid’s Climate campaign and give strategic direction to the political advocacy for COP30 agenda for Brasil and influence key decision-makers on climate finance for water and WASH adaptation investment. You will have a good understanding of climate adaptation agenda and policy and you will be responsible for the power-mapping and political analysis that identifies the key levers for change in support of our political plan change objectives for Climate. Bring a strong understanding of the institutions, organisations.
You’ll also:
- Be responsible for co-chairing the Global Advocacy Meeting with the global head of campaigns on Climate.
- Lead the process to identify which targets are best for our policy change objectives, which we can then further refine in line with those targets.
- Be a media spokesperson and represent the organisation at strategic events and with high-level campaign targets.
- Embed a strong gender, equity and inclusion lens to advocacy priority delivery, as part of addressing the needs of those burdened the most with a lack of access to WASH.
- Travel in support of the global relationships and strategic presence at key events and processes.
Requirements
To be successful, you’ll need:
- Strategic Political Leadership: Exceptional strategic thinking skills, with the ability to design and lead the implementation of comprehensive international political influencing plans.
- High-Level Relationship Management: Demonstrated success in building, managing, and leveraging relationships with senior decision-makers, including government officials, international development agencies, and private sector leaders.
- WASH and Climate Expertise: Deep understanding of the intersection between WASH, climate change and poverty reduction. As well as how these sit within wider development issues.
- Advocacy and Campaign Leadership: Proven ability to develop and execute successful advocacy campaigns with demonstrable impact. Strong analytical skills to assess political contexts, identify opportunities, and design tailored advocacy strategies.
Closing Date: Applications will close at 12:00PM UK Time on 05 June 2025. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: Click ‘Apply’ to complete the pre-screening questions and upload your CV and an essential cover letter.
Can I use Artificial Intelligence (AI) technology in my application? At WaterAid, we strongly advise against using AI technology at any stage of the recruitment process. Our goal is to ensure a fair and transparent process that provides every applicant with an equal opportunity to succeed. We value hearing about your unique experiences and perspectives in your application, and, if shortlisted, during the interview as well.
Pre-employment screening:
To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective countries to comply with our Safer Recruitment policy. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check.
Benefits
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment:
Our People Promise: We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose – where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities: We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding: We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Registered Charity
More than 1000
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re growing our fundraising team! Here at Keech Hospice we know that raising more funds enables us to reach many more people in our community and we’re delighted that this has been recognised with a substantial investment into the team structure. You’ll be joining us at an exciting time for the team and the organisation, with a recent re-brand, a deep-dive into fundraising and the build of a new strategic plan for raising income - you could join a brilliant existing team to help us transform the way we fundraise and help us, help more.
Key Responsibilities:
- Creating and implementing strategies to increase legacy giving and gifts in wills
- Engaging with potential donors and developing strong relationships with individual supporters
- Embedding a clear understanding of legacy fundraising through collaborative working
- Leading multiple projects ensuring timely delivery and alignment with strategy
- Analyse fundraising data to inform decision-making
What We're Looking For:
- Excellent communication skills to engage and inspire
- Project management skills
- Previous experience in charity sector with focus on gifts in wills and fundraising in memory
- High level proficiency in CRM
- Strong understanding of charity sector and fundraising regulations
What we offer:
- A competitive salary and generous annual leave
- Ability to carry over your existing NHS pension scheme
- Healthcare scheme
- Free car parking and cycle to work scheme
- Career development and progression opportunities
- A caring, supportive and inclusive environment
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
World Jewish Relief provides life-saving and life-changing action to people in crisis around the world. We work with our trusted local partners to help people survive the consequences of conflict and disaster, to thrive and rebuild their lives. We deliver programmes using our expertise, with urgency to achieve maximum and sustainable impact for those within and beyond our community.
This is an exciting time for World Jewish Relief’s Humanitarian work, building on our highly ambitious strategy to continue to expand the quality and scope of our humanitarian capabilities. As members of the START Network and signatories of Charter4Change and The Climate and Environment Charter for Humanitarian Organizations, and endorsers of the Principles for LLA (Locally Led Adaptation), we are committed to the highest standards of humanitarian intervention.
Recent operations include responses to disasters from Ukraine, Myanmar, Afghanistan, Colombia, East Africa, Bangladesh, Gaza, Nepal, and Haiti. We are eager to secure greater funding support to ensure we can deepen the quality and impact of our work through local partners ensuring we are meeting our obligations to the Core Humanitarian Standards.
Given the rapidly changing humanitarian context, this role will play a leading part in shaping our position in ensuring locally led capability is at the forefront of sector best practices. It will help to strengthen and grow our response capabilities, impact, and accountability of our humanitarian portfolio.
The post will drive our response to international disasters, building programmes and partnerships to support both relief and recovery efforts. The portfolio includes a strong established climate resilience focus. The establishment and maintenance of effective local partnerships with credible local actors is essential to develop our Disaster Preparedness Initiative (a network of local partners in disaster prone countries who we work with to respond to large and small disasters).
You should have:
- A deep understanding of international development & humanitarian theory, practice and standards
- Extensive relevant experience in the humanitarian ecosystem
- Experience of leading within disaster response situations
- Experience of contributing to complex programme decision-making, basing practical recommendations on sound analysis of risk and opportunity
- Experience and knowledge of international humanitarian policy and practice issues and the humanitarian architecture sufficient to command the respect of others in the sector
- Experience in using best practices and humanitarian standards in designing programmes.
- Commitment to and experience of supporting locally led humanitarian action.
- Experience of developing and distance-managing partnerships with international or local agencies.
- Proven experience of managing all elements of the project cycle.
- An understanding of logical frameworks, monitoring and evaluation methodologies and the measurement of project impact.
- Willingness to undertake significant international travel (approx. 4-6 trips per year).
Benefits
We offer a range of benefits including:
- 23 days holiday plus bank holidays and Jewish holidays, after 2 years’ service holiday entitlement increases to 25 days.
- Pension scheme – we contribute 5% to the World Jewish Relief pension scheme.
- Life Insurance – up to 3 times salary to nominated beneficiaries.
- Health Cash Plan – cash back to cover the costs of dental treatment, optical care, specialist consultations and a range of complementary therapies.
- Enhanced maternity & paternity pay.
- Employee Assistance Programme – free, confidential advice or support with any personal or work. related concerns or free counselling if needed.
- Season ticket / travel to work loan.
- Cycle to Work Scheme.
- On Friday the office closes at 3pm.
- We encourage flexible working and offer a range of flexible working options.
Equality, Diversity and Inclusion
World Jewish Relief promotes equality, diversity and inclusion in our workplace. We invite and welcome applicants from diverse backgrounds. We encourage applications from candidates of different ethnicities, socio-economic backgrounds, race, gender, age, disability, sexual orientation and of faith or none that meet the criteria set out for this role. You don’t need to be Jewish to work for us, but you must share our desire to assist those who need help based on their vulnerability, not their identity, recognising the dignity and potential of all people.
How to apply
Please upload your CV and a cover letter which demonstrates your suitability for the role by explaining how you meet the criteria in the person specification.
Registered Charity
101 - 500
Bringing life-changing action to people in crisis around the world
The client requests no contact from agencies or media sales.
Thank you!
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About Us
We're the UK's leading charity for Crohn's Disease and Ulcerative Colitis.
A diagnosis of Crohn’s or Colitis is life-changing. Over 500,000 people in the UK are living with a lifelong disease many people have never heard of, and for which there is no known cure.
Crohn’s & Colitis UK funds research, provides award winning information and support and raises vital awareness by increasing the public’s understanding of the conditions, and what it means to live with debilitating symptoms. But we need to do more. We need to be a louder voice in the marketplace. Our ambitious plans for 2025, will help to make a real difference to every supporter’s journey with us. If this excites you - join us!
Role Overview
As a member of the Joint Leadership Team, the post-holder will contribute to the leadership, planning and delivery of cross-team projects, helping to influence and meet the charity’s strategic objectives. Specifically, they will lead projects and programmes to deliver improvements in quality and standards of health services for people affected by Crohn’s and Colitis. In doing so, they will work closely with not only the Director of Services & Evidence and Heald of Health Services, but also external stakeholders including health and social care organisations, academics, researchers and other charities. The post-holder will also be actively involved in leading, supporting and developing the Health Services team.
About You
Ideally educated to degree level or equivalent, you will have experience of delivering health service projects and programmes and have come from a health services or medical charity background. You will be adept at developing operational performance metrics, strategies and objectives and have a proven track record in developing strong working relationships with external stakeholders. Whilst not essential, experience of managing and leading a team would be beneficial, as would be an awareness and knowledge of the needs of people affected by Crohn’s and Colitis.
Please see our Recruitment Pack for details of our full Job Description and Person Specification.
Our Location
We are based in Hatfield, Hertfordshire, so we are easily accessible by road and rail. In this role, there is plenty of scope for working from home, although there will be times when you will need to travel to events/conferences. You will be required to attend two Directorate days each year and occasional face-to-face meetings with your team or our partner agencies. In addition, the charity meets four times annually at its office in Hatfield (or a location in London) for its’ ‘All Staff Together’ days, at which attendance is mandatory.
Benefits
- 25 days’ annual leave plus bank holidays, increasing one day per year up to 30 days
- Salary Sacrifice Pension scheme
- Flexible working options
- Enhanced maternity, adoption and paternity pay
- 24/7 Employee Assistance Programme
- Wellbeing programme
- Interest free loan for season tickets
- Cycle to work scheme
- Free parking and secure bike locks
- Training and development financial support and/or study leave
- Performance review and development scheme
We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, race, religion or belief, sex and sexual orientation.
We are not a licensed sponsor at this time. Any offer of employment will be made subject to the applicant residing in the UK and a valid right to work in the UK being provided.
We will not be accepting any contact from Recruitment Agencies or Media Sales
Please submit a CV and supporting statement outlining why you’d like to apply, how you fulfil the person specification, and what you feel you will bring to the role, so you’ll need to refer to the Recruitment Pack.
Closing date: Tuesday 27th May at 9am
Interviews will be taking place on Wednesday 4th June and will be held remotely
Please note: no applications will move forward within the recruiting process without a supporting statement.
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Registered Charity
51 - 100
We break taboos, drive pioneering research, bring people together & campaign to improve lives. We are leading the fight against Crohn's & Colitis
The client requests no contact from agencies or media sales.
Thank you!
The Marketing & Communications Manager is a brand-new position which will sit on the Museum’s Management Board and be involved in site-wide decision making and realising the aims of the Trusts.
We are looking for a dynamic and creative individual with a background in marketing and communications to help us engage with new audiences, raise visibility and generate footfall and income. This position is ideal for someone ready to take the next step into a managerial role, or an experienced professional seeking a new challenge.
Working with all members of the museum team the post holder will provide support to make sure everyone’s marketing needs are met and that Exhibitions and Learning activities are properly promoted. As a new paid position this is an exciting opportunity to put your stamp on the role.
Overall Purpose
- To manage the development and delivery of the HRM Marketing & Communications Strategy
- To develop a comprehensive marketing plan covering all areas of the Museum’s activity (including Exhibitions, Learning, Retail)
- To engage and develop new and current audiences, ensuring that messaging is relevant and accurate and making sure that all areas of the Museum are appropriately represented.
- To develop and deliver communication and marketing plans, managing multiple campaigns and channels of communication. Realise new and maintain current marketing opportunities for the organisation.
- To promote the Museum’s brand and build its reputation locally, regionally and, where appropriate, nationally.
- To manage relationships with relevant partners such as press, local cultural partners, freelance consultants, trustees and other stakeholders.
Duties & Responsibilities
Strategy, insight and evaluation
- Work with the Evaluation Team to gain visitor insight data that can be fed into the marketing strategy for the museum
- Deliver, with support from trustees, the marketing and communications strategy, including branding, managing social accounts, distribution and display of print marketing and creating newsletters
- Manage, deliver and monitor engaging integrated and audience-led marketing campaigns and communications that grow visitor numbers and revenue for the museum
- Support the development of business strategies, understanding the key objectives of the organisation and all activity being undertaken
- Report regularly on marketing activity across all channels, including collating press coverage, reviewing website data, social media reach and make recommendations for improvements and implement where necessary.
Press, print and design
- Develop and maintain relationships with press organisations and freelancers to distribute exhibition press releases as appropriate
- Provide regular listings to media and listing platforms, locally and regionally
- Manage design work ensuring brand and communication cohesion across campaigns.
- Prepare and supervise the production (with external suppliers where necessary) of promotional communications to include design and print of publicity brochures, handouts, direct mail leaflets, promotional videos, photography.
- Work with colleagues to support promotion of Exhibition and Learning programmes and enhance visibility of the museum through signage and wayfinding.
Digital (website, social media, e-newsletters)
- Oversee the creation and implementation of all HRM digital content, covering website, social media and email marketing; ensuring engaging and accessible copy, correct data management, and monitoring and responding to customer enquiries, where applicable.
- Work with colleagues in Retail, Learning and Exhibitions to ensure effective promotion of activities across digital platforms.
- Stay up to date on digital trends and ensure the museum is making the most of opportunities for digital engagement.
Other
- Manage a small team of marketing volunteers and chair regular meetings of the Marketing Committee.
- Attend monthly Management Board meetings (currently hybrid) and contribute to regular team meetings.
- Work with colleagues across the organisation to understand and support their marketing and communications needs.
- Manage a marketing and communications budget.
- Carry out other reasonable duties that may be required.
Person Specification
Essential
- Demonstrable marketing and communications experience
- Evidence of delivering successful marketing communications campaigns across print and digital channels
- Confident managing your own workload and prioritising tasks to meet deadlines
- Ability to manage and update websites
- Proven track record of creating engaging digital content
- An eye for detail and good design
- Excellent communication, interpersonal and writing skills
- Ability to work in a small team, and to maintain strong and effective working relationships with volunteers and colleagues.
- IT literate with specific experience of using Microsoft Office Suite
- Good negotiation skills and the ability to handle sensitive situations with diplomacy
- Quickly find your feet in a fast-paced work environment
Desirable
- Experience working in arts charity or museums and galleries sector
- Basic photography and video skills
- Knowledge of, or ability to learn, other software packages, such as Mailchimp and Canva
- Experience managing volunteers or staff
- Experience promoting cultural events
- Understanding of UK General Data Protection Regulations (GDPR)
- Knowledge of SEO
Other Information
- Annual leave entitlement is 28 days, pro-rata, including Bank Holidays, taken by mutual agreement with the Museum Manager.
- The post holder is expected to work in the office 2 days a week and can work remotely 1 day a week.
- A staff appraisal system is used, with a performance review annually.
- The post is subject to a 6 month probation period.
- Two months' notice of resignation must be given.
To apply:
Closing date for applications: Extended to 9am Thurs 22nd May 2025
Interviews are expected to take place in Pinner in June
Thank you!
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Service Manager (High Wycombe) Location: One Recovery Bucks, High Wycombe Salary: £37,588 - £40,478 per annum Job Type: Permanent, 37 hours per week Since 2017, One Recovery Bucks (ORB), commissioned by Buckinghamshire County Council, has been providing specialized support to adults with drug and alcohol issues in the Buckingham area. The service operates as a partnership between an NHS Trust, MPFT Inclusion, and the well-established charity, Aquarius. Serving over 1,850 adults annually, the service is delivered across several locations, including Aylesbury (40%) and High Wycombe (60%), as well as satellite sites in the region. ORB offers a diverse range of services, utilizing various delivery models— in-person, online, and by phone. The support provided includes needle exchange, counseling, group work, access to detox and rehab, clinical interventions, and psycho-social support. The Service Manager role encompasses three primary responsibilities:
Key Responsibilities as line manager:
This is a unique opportunity to make a significant difference in the local community by supporting individuals with alcohol and drug use challenges. No two days are the same as you engage with clients and their families, guiding them through their treatment journeys with positivity, hope, and compassion. In recognition of your skills and dedication, this role offers excellent benefits, comprehensive training, and development opportunities. You will have the chance to enhance your management skills and the option to complete your Level 5 in Operations Management. To Apply If you feel you are a suitable candidate and would like to work for Waythrough, please click apply to be redirected to their website to complete your application. We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or anyone from a Black, Asian or Minority Ethnic group. This is a rolling recruitment process; shortlisted candidates will be interviewed as and when they apply. |
Registered Charity
More than 1000
Our vision is to break down the barriers that stop people getting the support they need to live a life they value.
Thank you!
Job Brief
We are seeking a dynamic and compassionate leader to oversee the design and delivery of person-centred community programs, manage wellbeing and support services, and lead the development of a thriving volunteer team. This is a unique opportunity to shape impactful services that make a real difference in people’s lives, while nurturing a supportive, values-driven environment for staff, volunteers, and community members.
A collaborative and community-focused professional, you will be passionate about fostering wellbeing, inclusion, and cultural connection across the Irish and wider communities in London. This is a unique opportunity to join the London Irish Centre at a transformative time in its history, leading impactful engagement initiatives and wellbeing programs that support the charity’s strategic vision of empowering and enriching lives through Irish community and culture.
About You
- You have solid experience working in community engagement, wellbeing, or support services, ideally within the charity, public, or community sectors.
- You are passionate about making a difference and bring a positive, proactive attitude to your work.
- You are a supportive and motivating team leader with a track record of successfully managing people and delivering community-focused services.
- You are a confident communicator with strong interpersonal skills, able to build relationships across diverse teams and communities.
- You are experienced in coordinating projects or services, with excellent organisational skills and the ability to manage competing priorities.
- You are flexible, approachable, and comfortable working in a dynamic environment where no two days are the same.
Key areas of responsibility
- Lead, manage and support the programmes and support team, and oversee volunteer coordination to deliver high-quality community focused services.
- Enhance team members performance, learning, development and wellbeing through supervision, appraisals, and training.
- Develop and implement inclusive and engaging community programmes that respond to the evolving needs of the community.
- Manage direct support services, ensuring safe, person-centered and best practice case management.
- Develop and manage the volunteer strategy, including recruitment, training, development, and retention of volunteers alongside the Director of Community.
- Act as a Safeguarding Lead, supporting the duty manager system and working with senior leadership to maintain high safeguarding and safety standards.
- Work collaboratively with all Community Services teams and other internal teams to provide holistic wraparound support to community members.Manage and promote effective use of internal systems, including the database (Beacon).#Prepare reports, support funding bids, and contribute to strategic reviews and projects.
- Represent the organisation across external networks.
- Proactively build partnerships to enable collaborative service delivery and the sharing of best practice.
- Any other tasks and duties at the direction of the line manager.
This job description is a guide to the nature of the work required of the Community Engagement and Wellbeing Manager. It is not wholly comprehensive or restrictive and may be reviewed as required.
Employee Benefits
· Enhanced annual leave - 26 days plus bank holidays (increase to 27 days after 5 years of service pro rata).
· Enhanced sick pay - 4 weeks of contractual hours on full pay after completion of probationary period pro rata *
· Enhanced maternity and adoption leave pay*
· Cycle to Work Scheme*
· Tech Scheme*
· Eyesight tests and contribution to corrective glasses*
· Jury Duty leave pay*
· Employee Assistance Programme.
· Complimentary tickets to select events.
· 50% discount on LIC education courses (subject to availability).
· 20% discount at the LIC shop and 10% discount at the LIC bar.
· Mindfulness app membership*
*Only available to staff on contracts of a minimum of 12 months
LONDON IRISH CENTRE
OUR SIX CORE VALUES
At the London Irish Centre we strive to be:
1. Welcoming
2. Compassionate
3. Inclusive
4. Creative
5. Community-centred
6. Sustainable
The London Irish Centre is an equal opportunities employer. We actively encourage applications from diverse backgrounds, communities and industries, and are committed to equality and diversity within our workforce. Please note our offices have some barriers to access, which is one of the core missions that our redevelopment will overcome.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Age UK has an exciting opportunity to join their fantastic team in Borehamwood! (South Hertfordshire).
We are recruiting for a Shop Manager to manage the day to day running of our shop on Shenley Road (WD6).
As Shop Manager, you will manage our brilliant team of staff and volunteers, providing effective leadership, training, and development.
Utilising your previous experience and excellent managerial skills, you will help maximise store sales and profits while ensuring our customers and donors receive an excellent shop experience.
This opportunity offers an excellent benefits package as well as the chance to work within a valued team, all working to raise funds for a charity that provides vital services and support to older people across the UK.
If you have a passion for retail and would like to use your skills within a charity that supports thousands of older people, then this may be the role for you!
Due to the nature of this role, you will be required to handle/lift bags of stock (up to 10kgs.)
To ensure the smooth running of our stores, we will be conducting interviews throughout the advertising process. Early applications are advised.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
You will have:
- Experience in a performance driven retail/customer centric environment
- Experience of managing people
- Ability to lift and carry bags of stock up to 10kg's
- Ability to build, retain and develop a team
- Strong drive to achieve results through others
- Ability to delegate, coach and listen
- Ability to manage time under conflicting priorities
- Ability to motivate self and others
- An open and adaptable approach to change and be able to support others through it
- Experience of communicating with a diverse workforce and customer base
- Ability to establish and maintain successful retail processes and merchandising
- IT literacy and numeracy skills
What we offer in return:
- A 35 hour working week
- 25 days holiday + bank holiday allowance
- A generous pension - we will contribute 8%
- Great discounts and rewards through Blue Light Card and BenefitHub
- Life assurance, Bupa health cashback plan
- Tickets for Good - Free and discounted tickets for events
Additional Information
To comply with UK legislation, we cannot accept applications from candidates under the age of 18 as the successful candidate will be required to work on their own in the shop without the aid of other staff.
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Is this the job for you? We know that men, of all backgrounds, and men and women from Black, Asian and minority ethnic backgrounds are currently under-represented in our workforce, and we want to change this! So, we are particularly keen to hear from applicants from these groups.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
The client requests no contact from agencies or media sales.
Thank you!
Are you an experienced senior people professional with a strong background in operations? Would you like to work for a well-known national charity on a permanent basis?
I am working exclusively with a national homeless charity on a permanent People and Operations Manager role, paying £43,000 per annum. The charity’s aim is to end homelessness and ensure everyone has a place to call home. They do this through providing grants to individuals and organisations working with people experiencing homelessness, supporting frontline workers across the UK, and advocating for change.
The organisation is based in Holborn and offers hybrid and flexible working to all staff, going into their central London office 1-2 days per week. The charity currently has around 25 employees but is looking to grow over the next couple of years, so it is an exciting time to join the charity. You will report to the Chief of Staff, who is friendly and supportive.
The purpose of this People and Operations Manager role, paying £43,000 per annum, is to shape the charity’s internal systems, culture and operations.
Some of the key responsibilities of the job include:
- Acting as a trusted HR generalist for all people-related matters, including policies, performance management, employee relations, benefits and compliance.
- Supporting the design and implementation of a people plan that enhances staff experience, wellbeing and culture across the employee lifecycle.
- Coordinating hiring processes and leading onboarding and induction, collaborating closely with hiring managers and external partners.
- Managing the learning and development platform, sourcing and booking training sessions and preparing reporting data for the leadership team and Board.
- Promoting a culture of equity, inclusion and belonging by supporting initiatives and embedding inclusive practices in policies and operations.
- Managing the day-to-day operations across key back-office functions including IT systems, insurance, facilities, procurement and supplier relationships.
- Leading on governance administration, including preparing for trustee meetings, managing the board portal, maintaining statutory records and liaising with regulators.
Some of their benefits include:
- 25 days holiday plus Ban Holidays
- 6% employer pension contribution
- Closure days over Christmas
This is a fantastic opportunity for an experienced people-focused professional with a track record of managing the day-to-day operations of a busy office. You will be the focal point for all people, operations and projects within a small organisation. It would be beneficial to have experience working in the charity sector previously, along with being CIPD qualified.
The People and Operations Manager role requires someone who can build excellent relationships and be a solution focused HR professional. The post holder will need to work independently at times and be able to negotiate and influence others when required.
Interviews will be held on the 21st and 22nd May in person at their office in Holborn. The first stage interview will require all candidates to prepare a ten minute presentation.
For more information on this exciting permanent role, please get in touch.
Thank you!
The Salvation Army – Supporter Acquisition Manager x 2
Location: Hybrid working, 2 days in office, London SE5.
Salary: £47,741 per annum.
Contract: Permanent, full-time hours.
The Salvation Army, the UK’s leading social welfare charity, is seeking two Supporter Acquisition Managers to project manage and lead on day-to-day delivery of supporter acquisition appeals.
The Salvation Army is one of the largest, most diverse providers of social and community services after the Government. With more than 600 local centres and nearly 100 residential centres, they make a powerful difference to people across the UK who might otherwise be excluded.
Along with the Assistant Head of Individual Giving, the Supporter Acquisition Managers are responsible for growing the organisation’s file of donors and hitting an annual Individual Giving team fundraising target of £50 million in unrestricted income. As a direct marketing subject matter expert, they will lead cold recruitment campaigns and support in identifying and delivering new products or acquisition streams. The roles will lead on planning and project managing delivery of a variety of media channels, both online and offline. Each manager will hold strategic areas of focus, be responsible for seven figure expenditure budgets and line manage a Supporter Acquisition Officer or Executive.
The successful candidates will have significant direct marketing expertise with a strong background in project managing multiple campaigns across a range of channels, ideally in a fundraising role, and with proven success at recruiting new donors. You will have a passion for fundraising with a commercial understanding of the charity marketplace and competitors. As well as previous experience in identifying areas of innovation and devising testing plans to launch and roll out, you will also have a track record in successfully leveraging value from data collated on supporter databases, to maximise targeting and data segmentation.
Excellent numeracy and strong analytical skills will be combined with excellent written communication abilities and a good attention to detail and ability to prioritise work. Finally, you will have the ability and willingness to work within, and be empathic with, the Christian ethos and values of The Salvation Army Mission.
Please download our Candidate Pack for further information [PDF], which includes details on how to apply.
Closing date: Monday 2nd June, 9.00am.
Registered Charity
More than 1000
Our mission is based on our faith in Jesus Christ who wants everyone to experience life in all its fullness.
Thank you!
Prospectus is pleased to be partnering with our client to appoint a new Philanthropy Manager. Championing new ideas in contemporary art since 1970, the organisation has presented pioneering exhibitions for half a century from a wide range of emerging practitioners to the most internationally recognised artists of our time. This role is offered on an 8-month contract.
The Philanthropy Manager will play a key role in developing and delivering individual giving strategies to support the organisation’s core artistic programme strategic initiatives. The role will focus on securing and stewarding mid-to-high level gifts and will cultivate relationships with individual donors and prospects.
The selected candidate could have experience in philanthropy fundraising but may also bring expertise working with the HNWI community from other sectors. You will have excellent written and organisation skills, particularly able to translate complex information into compelling narrative form. You will ideally have some experience too in participating in strategy development as part of a team.
If you have any disability and would like assistance with completing an application, then please contact Ryan Burdock at Prospectus. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
At Prospectus we invest in your journey as a candidate and are committed to supporting you in your application. In order to apply please submit your CV in the first instance and begin to prepare your supporting statement. Should your experience be suitable, we will send you the full job description and will arrange for a call and/or meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to speaking with you soon.
Thank you!
We're looking for an organised, compassionate and resilient Deputy Manager to join our Learning Disabilities service in Hertfordshire.
£34,000.00 per annum, working 40 hours per week.
Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS (take this out if BSW advert)
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
A Deputy Contract Manager is to support the Area Service Manager who is responsible for the effective management of all contracts within their designated patch, including line managing the relevant front line staff.
Experience with working with Severe Learning Disability, Profound Autism, and behaviours of distress needed.
What you'll do:
* Support the Area Service Manager to drive business planning activities within your contract, ensuring relevant and challenging objective setting and ongoing performance tracking, developing turn around action plans as may be necessary
* Support the Area Service Manager, using sound financial and accounting principles, manage contract budgets to deliver on corporate and local contract financial targets
* Successfully lead and motivate the team to ensure the championing of and maintenance of a positive local culture within your service
* Work to continuously improve staff competence, ensure ownership of all staff issues and speedy and effective conflict resolution
* Responsible for reporting all staff changes to HR and Payroll departments, as appropriate e.g. starters, leavers, additional hours etc.
* Supporting Area Service Manager in maintaining quarterly staff succession plans
* Deliver effective, professional, and commercially focused briefings and supervision meetings with staff and ensure that information, reporting and communications flow up/down is effective
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
* Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement and inclusion
* Exudes a warm friendly presence and open behaviour
* Prefers working as part of a group or team
* Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
* Has a practical and logical mind and is naturally well organised
* Thrives on change and enjoys dynamic diverse environments
What you'll bring:
Essential:
* Educated to degree level or equivalent
* Holds relevant CMI/NVQ Level 4 or other business/management qualification
* Sound understanding of Positive Behaviour Support framework2 years of experience with profound autism or complex learning disability
Desirable:
* Any other relevant professional memberships and/or specialist qualifications
* Clinical background or relevant experience
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full Job Descrption