Organisational change manager jobs in Birmingham

Acorns Children’s Hospice provides specialist care and support for babies, children and young people who are life limited or life threatened. Supporting over 750 children and nearly 1,000 families annually, Acorns is a vital lifeline for families across the West Midlands and Gloucestershire during unimaginably difficult times.

Over the past three years, Acorns’ leadership has enhanced collaboration and innovation across the charity and embedded an organisation-wide fundraising culture. They are now seeking a senior corporate partnerships specialist to lead Acorns’ newly formed Partnerships Team, which combines corporate new business, account management and community income streams.

A member of the Fundraising Leadership Team, the role will be responsible for securing and managing high-value strategic partnerships with businesses while simultaneously driving engagement with local community groups, education partners, and faith groups, ensuring clear tiering, structured pipeline progression and robust income performance.

The role will also act as Partnerships lead for the upcoming £5m fundraising appeal, co-canvassing alongside the Head of Philanthropy and executive leadership, and mobilising corporate and community networks around key campaign moments.

As Head of Partnerships, you will:

• Report to the Associate Director of Fundraising and line manage a team of four (Senior Business Development Manager (Corporate), Senior Corporate Partnerships Manager Senior Community Partnerships Manager, Partnership Engagement Officer)
• Form part of the Fundraising Leadership Team, with shared accountability for strategic decision making, compliance and cross-directorate working
• Lead and integrate Corporate and Community fundraising into a cohesive partnerships strategy aligned to the wider Fundraising Strategy
• Design and implement a three-year corporate and community income plan, with full budget and forecasting responsibility
• Conduct an audit of current partnerships activity, pipeline and resource allocation to ensure effort aligns to regional and national potential
• Lead corporate new business acquisition, securing multi-year strategic partnerships, Charity of the Year agreements, cause-related marketing, sponsorship and stock generation partnership

Essential skills and experience:

• Strong corporate fundraising background within a charity setting
• Proven track record of securing six-figure corporate gifts
• Experience managing and motivating teams to deliver robust income targets
• Experience designing strategies, annual plans and budgets and adapting them as required
• Strong knowledge of the corporate landscape, regionally and ideally nationally
• Confidence leading high-value pitches, negotiations and senior stakeholder engagement
• Experience of forecasting, reporting and managing income performance
• Strong working knowledge of CRM systems and fundraising compliance

Desirable:

• Experience across both local AND national corporate partnerships
• Exposure to community fundraising or engagement programmes
• Experience working on appeal boards or high-value campaign activity

Employee benefits include: 

• 27 days annual leave plus bank holidays
• 5 days holiday buyback scheme starting from April 2026
• 7.5% employer pension contribution
• Life assurance scheme (2 x annual salary)
• Retail discounts (including the Blue Light card)
• Cycle to work scheme
• Discounted gym membership
• Access to expert financial health and wellbeing support

Hybrid working with 2dpw at preferred location (Birmingham, Worcester or Walsall). 

The Royal Medical Foundation (RMF) supports doctors and their families during times of crisis. When illness, bereavement or unexpected hardship turns lives upside down, we provide compassionate support and practical financial help to restore stability and dignity.

We are seeking a Caseworker to join our small, friendly team and play a vital role in supporting members of the medical community through some of the most challenging moments of their lives.

About the role

As a Caseworker, you will work directly with doctors and their families who are experiencing financial hardship and significant life challenges. You will offer a listening ear, assess individual circumstances with care and sensitivity, and help people access the financial assistance and wider support they need.

This is a role for someone who is person-centred, combines empathy with professionalism, and who is comfortable handling sensitive conversations alongside detailed casework and financial administration.

About you

You are likely to have experience within the advice, charity, social care or grant-giving sectors, and bring a strong understanding of:

• Welfare benefits, financial assessments and holistic signposting to wider support
• Safeguarding and data protection
• Supporting people through crisis with compassion and respect

You will also have:

• Excellent listening and communication skills
• Strong organisational and administrative ability
• Confidence working independently in a homebased role
• Sound judgment, integrity and emotional resilience

Working with us

This is a homebased role, with occasional travel (including attendance at Epsom College in Surrey 2-4 times a year). Equipment will be provided and you will need a suitable private workspace, reliable internet and phone access.

We offer:

• Flexible, part-time working (32 hours per week, Monday–Friday)
• 25 days’ annual leave (pro rata) plus bank holidays
• Pension scheme via the Pensions Trust
• Private health care scheme
• Regular supervision, training and the support of a small, friendly team
• The opportunity to do work that genuinely changes lives

How to apply

The RMF is based at Epsom College in Surrey.  Epsom College is managing the recruitment process on behalf of the RMF, therefore candidates are asked to complete an application form, which can be found on the Epsom College website (see link below for 'Redirect to recruiter'). Applicants should refer to the Recruitment, Selection and Disclosure policy on the Epsom College website, the content of which also applies to RMF job applicants, as well as the Job Description and Person Specification. 

The RMF is an equal opportunities employer that believes in equal opportunities for all, celebrates, and welcomes diversity. 

Interviews will be scheduled between 23 and 26 March 2026 and will consist of a 45 minute online interview via Microsoft Teams, and a 30 minute written test.

Global Retention Executive
Remote | Full-time | Up to £30,000/(35.000€)

Join Animals Asia at a pivotal moment in our mission to end cruelty and restore respect for animals across Asia.

Animals Asia is on a historic journey to end bear bile farming, transform the lives of captive wildlife and create lasting change for animals across Asia. None of this is possible without the compassion and commitment of our supporters – and that’s where you come in.

We’re looking for a Global Retention Executive to nurture and grow relationships with individual giving donors worldwide. In this role, you’ll help deliver inspiring, multi-channel fundraising and stewardship campaigns that show supporters the real impact of their generosity, and keep them connected to our mission for the long term.

Working closely with and reporting to the Global Retention Manager, and teams across fundraising, communications, supporter care, programs, and data, technology and insight, you’ll bring powerful stories to life through email, direct mail and digital journeys. You’ll play a hands-on role in creating meaningful supporter experiences that drive impact for animals who desperately need our help.

We’re a small but mighty global Individual Giving team, made up of exceptionally talented, passionate and dedicated individuals who care deeply about creating real, lasting change. We have the ambition to match our potential and we’re investing in the right people to help us go further, faster.

If you’re an organised, detail-oriented and supporter-focused professional with 1–2 years’ experience in donor retention, individual giving or a similar role within the charity sector, and have a genuine passion for animal welfare, we’d love to hear from you.

Closing date: 13th March 2026. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received. Interested parties, Interviews will be conducted during the week commencing 23rd March 2026 via Zoom or Google Meet. Find out more about us on our website.

About the Programmes Officer role:
This is your chance to sit at the heart of a pioneering national programme that could reshape how kinship families are supported across England.

As Programmes Officer, you’ll be part of the operational engine behind a complex, high-profile feasibility Randomised Controlled Trial (RCT) – keeping delivery tight, evidence strong and nothing falling through the cracks. If you thrive on pace, precision and being the person who quietly makes big things happen, this might be the role for you. 

Kinship is undertaking a major feasibility RCT of Kinship Connected, a Kinship Navigator Programmes.

This is a complex, multi-partner programme involving funders, independent evaluators, local authorities, internal delivery teams and kinship carers with lived experience.

The Programmes Officer plays a critical role in ensuring the programme runs smoothly day to day. This is a technically demanding, detail-heavy role requiring excellent administration, strong initiative and the ability to anticipate what is needed next.

The Programmes Officer works closely and day-to-day with the Mobilisation and Delivery Project Manager and is a key part of the core delivery spine of the Kinship Navigator feasibility RCT.

The role provides structured operational, administrative and coordination support that enables the Mobilisation and Delivery Project Manager to maintain oversight of timelines, risks, dependencies and delivery quality.

This role requires someone who is comfortable working at pace, highly responsive to direction, and able to anticipate what the Mobilisation and Delivery Project Manager will need next in order to keep the programme running smoothly and evidence-ready.

Please note - we are looking for people who can start immediately ideally. This is due to the nature of the mobilisation and delivery timescales. 

Purpose of the role:
To support the Mobilisation and Delivery Project Manager in mobilising and delivering the Kinship Navigator feasibility RCT through exceptional administration, proactive coordination and anticipatory problem-solving.

You will act as a trusted operational support, ensuring systems, data, documentation and local engagement activity are accurate, well organised and up to date, allowing the Mobilisation and Delivery Project Manager to focus on delivery oversight, risk management and external accountability.

Key responsibilities:

Programme delivery and coordination

• Support mobilisation activities across all workstreams, ensuring actions, documentation and timelines are tracked and followed up.
• Maintain delivery plans, action logs and trackers using Asana.
• Support coordination of onboarding activities with local authorities and internal teams.
• Ensure all operational documents are version-controlled, accessible and kept up to date.
• Flag emerging issues, risks or capacity pressures early, with clear evidence.
  

Local authority engagement and ecosystem mapping

• Coordinate local engagement activity across participating local authorities, including planning, logistics and follow-up for local events.
• Map each local authority’s kinship care ecosystem, including statutory services, voluntary and community organisations, referral pathways and gaps in provision.
• Maintain accurate, up-to-date local authority profiles and ecosystem maps.
• Ensure local intelligence is captured consistently and stored accessibly using agreed systems (e.g. Notion).

Outreach and local marketing support

• Support outreach and engagement activity by helping develop programme-specific marketing and engagement materials, working with the Marketing and Communications team to ensure alignment with Kinship’s brand and messaging.
• Adapt and manage local collateral for each participating local authority, ensuring materials are accurate, up to date and easy to use.
• Maintain clear version control and accessible storage of outreach materials, incorporating feedback from local partners where appropriate.
• Use Canva, Padlet and other agreed tools to adapt and produce local materials for events, Communities of Practice and local authority engagement.

Communities of Practice support

• Provide operational support to the Head of Programmes in coordinating Communities of Practice in each participating local authority.
• Support scheduling, logistics, materials and follow-up actions.
• Capture learning, actions and insights clearly and consistently.
• Support translation of local learning into insight for programme improvement and future scale-up.
  

Administrative excellence and anticipation

• Deliver a consistently high standard of administration across the programme.
• Maintain clear, structured and accurate records across all systems.
• Anticipate upcoming needs, deadlines and risks, taking initiative to address them early.
• Proactively prepare information, materials and updates without needing to be prompted.
• Act as a reliable operational anchor, ensuring nothing falls through the cracks.
• Anticipate the information, updates and preparation the Mobilisation and Delivery Project Manager will need to manage delivery effectively.
  

Data, systems and technical delivery

• Maintain accurate and timely data entry across Salesforce and related systems.
• Support data quality checks and evaluator requirements.
• Use Asana, Salesforce, Notion and Canva confidently and fluently.
• Support documentation, manualisation and knowledge management.
• Ensure systems are used consistently and to a high technical standard.

Coordination, reporting and communications

• Coordinate meetings, agendas, notes and follow-up actions.
• Support preparation of dashboards, updates and reports.
• Ensure information is shared clearly, accurately and on time.

How to apply:
Please apply for the role of Programmes Officer by sending a tailored CV and responding to these 4 questions below in the online application process. Please read the guidance notes in the job pack. 

Closing date is 9.30am on Weds 4 March, with interview in person on Tues 10 March 2026. 

1. Alignment to Kinship and the role: Why do you want to work for Kinship? And what can you bring to this role (think about the job specification)  

2. Programme coordination and administration: Tell us about a time you supported the delivery of a complex programme or project. What were your specific responsibilities, and how did you keep work organised and on track?  

3. Initiative: Describe a time when you spotted a potential issue, gap or risk before it became a problem. What did you notice, what action did you take, and what was the outcome? 

4. Digital systems and learning new tools: Give an example of a time you had to learn a new digital system or tool quickly to support delivery. What was the context, how did you learn it, and how did you use it in practice? 

What we offer you:

• Flexible working - we understand how important it is to balance family and work life.
• ​30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
• Employee Assistance Programme (24/7 confidential advice line and counselling)
• Charity Worker Discounts. 

Digital Transformation Lead 

Reporting to: Chief Operating Officer 

Employment Status: Permanent, full-time/part-time (flexible) 

Location: Home-based 

Salary: £45k-£55k, plus excellent benefits 

Role purpose 

Adoption UK is undertaking a major digital transformation, initially focused on CRM and website development. We’re looking for a talented digital and data enthusiast to lead this transformation programme and subsequently oversee our ongoing digital development. This will be aligned to our strategy and preferred technology stack, and will include managing key relationships with our digital partners. 

You’ll refine and implement Adoption UK’s digital strategy, leading our digital transformation project to successful completion. You will work with internal and external stakeholders to ensure that the project’s vision and scope meet the business and operational needs of the charity. The role includes direct line management of a Digital Manager and matrix project management of existing roles in data management and website content management. An important part of your role will be proactively identifying opportunities to integrate digital approaches into all current and upcoming projects. 

Digital is key to Adoption UK’s future, and this is a high profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate profile role within the organisation. We’re looking for someone with experience of delivering change, who is an excellent communicator and a passionate digital advocate. 

Background – our digital transformation 

Like many charities, we’ve historically developed our digital framework and footprint organically, with insufficient web and CRM integration and functionality, duplication, and data silos. This has resulted in data management and website capabilities that don’t fully meet our users’ needs. We’re addressing this by: 

• Investing in our customer facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey.facing platforms and data management systems, connecting all our divisions and services, and delivering integrated systems that provide a positive customer and stakeholder journey. 
• Developing the next generation of digitally accessible services. 
• Extending our inhouse digital capability to support continuous delivery. 

Key accountabilities 

• Lead the refinement and implementation of the charity’s digital strategy. 
• Lead a project team to successfully deliver change in line with the agreed project timeline. 
• Manage the governance and assurance framework for delivering our website and CRM digital transformation programme. 
• Build and manage relationships with key stakeholders across the organisation and with current and future digital partners. Use these networks to: 

1. Promote digitalfirst principles and best practice, and raise awareness of our work. 
2. Increase internal stakeholders’ understanding of the benefits and opportunities that digital approaches bring. 
3. Proactively identify opportunities to increase our digital capability and integrate digital into current and upcoming work. 

• Revise and deploy a performance assessment framework to track individual digital projects and ensure services comply with digital and data bestpractice standards. 
• Assess and report on Adoption UK’s digital and data maturity, ensuring compliance with data security standards. 
• Manage our external digital and IT partners, including contracts and performance monitoring. 

Essential criteria 

• A strong understanding of digital and technology trends, with experience implementing a Microsoft based technology stack based technology stack. 
• Experience in successfully delivering digital change projects. 
• Excellent verbal and written communication skills, with the ability to convey complex or technical information clearly and simply. 
• Experience of building relationships with, engaging, and influencing internal and external stakeholders at all levels. Able to engage effectively with both technical and nontechnical audiences. 
• Experience working at a senior level to deliver change or implement strategy. 
• Ability to work under pressure and respond quickly to changing circumstances and tight timelines. 

Desirable criteria 

• Experience of working in an organisation that uses agile development methodologies. 
• A strong understanding of the National Cyber Security Centre (NCSC) principles and approach, and of General Data Protection Regulation (GDPR) principles, audit, and compliance. 

Project Trust is an education charity with over fifty years’ experience in international volunteering for young people.  We organise challenging, long-term placements for 17–25-year-olds with partnership organisations in Africa, Asia and the Americas.

We annually select up to 200 young people from across the UK for immersive and focused teaching and youth development projects around the world.  Our Volunteers are provided with training and support before, during and after their international placements and return home with broadened horizons and an impressive range of transferable skills, true Global Citizens.

We are looking for an enthusiastic, creative and organised Digital Marketing Assistant to join our digital engagement team.  This new role could be ideal for someone starting their career in digital communications, content creation or marketing.

As our Digital Marketing Assistant, you will support the day-to-day delivery of our digital content across social media, our website and other online platforms, telling the stories of our Volunteers and the impact of our work at Project Trust.  You will support our digital marketing activity and fundraising campaigns, contributing to our digital engagement strategy.  You will also be involved in wider organisational activities working directly with young people.

The role is home-based with some UK travel and the occasional requirement to work evenings and weekends.

Main areas of responsibility include:

· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements

· Create engaging content and share on Project Trust’s social media channels (including posts, stories, reels, and simple graphics)

· Support digital campaigns to promote Volunteer opportunities, increase applications and fundraising

If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.

DIGITAL MARKETING ASSISTANT

Responsibilities & duties

Digital content and communications

· Create engaging content for Project Trust’s social media channels (including posts, stories, reels, and simple graphics)

· Help plan, draft and schedule content in line with marketing and fundraising campaigns and key dates

· Support with maintenance and updating of Project Trust’s website

· Create digital assets such as images, short videos, blog posts, and email content

· Create content for and distribution of our newsletters

Story gathering and impact

· Collect stories, quotes, photos and videos from Volunteers before, during and after their placements

· Turn these into compelling digital content that shows the impact of Project Trust’s work

· Curate our library of digital content

· Support basic reporting on digital engagement and audience response

Volunteer recruitment and applications

· Develop digital campaigns to promote Volunteer opportunities and increase applications

· Assist with keeping application-related web pages and digital recruitment materials used up to date

Team and organisational support

· Work closely with the Digital Engagement Coordinator and Volunteer & Schools Engagement Team to support campaigns and day-to-day digital activity

· Contribute to wider organisational work with young people directly, such as Volunteer selection, training, pre-departure briefings and ongoing Volunteer support where needed

· Participate in events such as virtual open evenings and in-person sessions

Miscellaneous

· Administrative tasks associated with all of the above

· Within the job holder’s skills and abilities, support the Digital Engagement Co-ordinator and Volunteer & Schools Engagement Manager as required in other tasks or activities which contribute to the achievement of Project Trust’s objectives and its development

· Travel to attend meetings elsewhere in the UK, plus some evening and weekend working, required

Essential skills

· A demonstrable genuine interest in digital media, social platforms and storytelling

· Experience in creating content for social media, blogs or websites (this could be personal, voluntary or from studies)

· Good written communication skills and attention to detail

· Creativity and willingness to try new ideas

· Ability to organise your time, work independently and manage multiple small tasks

· An interest in international volunteering, youth development or the charitable sector

· Ability to travel to other parts of the UK as required

· Ability to work remotely from an appropriate home base

· Willingness to undertake work outside standard office hours

· Commitment to Project Trust’s purpose, approach, ethos

Desirable

·       Understanding of running and supporting digital advertising, such as paid social or search ads (eg setting up campaigns, monitoring performance or supporting optimisation)

·       Skills in tools such as Canva, Adobe, social media platforms or content management systems

·       Knowledge of analytics tools (eg platform insights, Google Analytics) and an interest in using data to improve content

·       Interest in photography, video or design

· Marketing or digital marketing qualification

Conditions of Service

The appointment will be made subject to Project Trust’s detailed terms and conditions of employment. Candidates should be aware that:

· The post holder will be required to obtain an enhanced Disclosure Scotland check (PVG)

· Any offer of appointment will be made subject to the receipt of satisfactory references

·       The post holder must have the right to work in the UK

If you are passionate about youth development and want to use your digital skills to inspire the next generation, apply now.

How to apply

Download the job pack and return completed documents by 4 March 2026.

Please don't use AI in your applicaiton.We want to hear about you, your genuine interest in the role and why your skills, personality and values make you a great fit for the role.

First round interviews will take place in the week beginning 9 March 2026, on Microsoft Teams.  Short-listed candidates will be asked produce a piece of work as part of the selection process.

Please note, we will be reviewing applications as they are received and reserve the right to close the advert early if a suitable candidate is appointed. We therefore strongly encourage early applications to avoid any disappointment.

The start date is late March/early April 2026.

Project Trust recognises the positive value of diversity and we welcome applications from people of all backgrounds.

Make a difference every day with PDSA  

About Us   

Join us to help keep even more people and pets together when times are tough. For over a century, PDSA have provided vital veterinary care for the pets of people in financial hardship.    

We’re now on a journey to expand our reach to support even more people and their beloved pets. To achieve this ambitious goal, we need passionate and driven individuals who are ready to embrace change and help shape a future-focused PDSA. Together, we'll build a stronger organisation to ensure our services help those who need us most for the next hundred years.    

If you're ready to make a real difference and be part of a team that's creating positive change, we want you to join us. Let's build a brighter future for pets and their owners, together.   

About you  

In this role you will support the front-line improvement project by analysing business processes and ways of working, identifying opportunities and helping stakeholders define needs & priorities.

• Work closely with hospital teams and other stakeholders to enhance efficiency and effectiveness.
• Support implementation, testing, and monitoring of changes, identifying solutions and opportunities for scaling.
• Produce and maintain data‑driven reports, dashboards and KPI tracking to inform decision‑making.
• Create and update clear documentation, including SOPs and process guides.
• Translate business requirements into technical specifications and assess systems for integration or improvement.
• Ensure full compliance with PDSA policies while supporting prioritisation of front‑line improvement work.

This is a full‑time position working 35 hours per week on a 12‑month fixed‑term contract. The role will require occasional travel typically a few times per month to PDSA sites for visits or team meetings.

We’re seeking someone with: 

• Demonstrated experience applying business analysis tools and methodologies to drive process improvements.
• Strong background in creating comprehensive process documentation and developing robust business cases.
• Excellent communication and facilitation skills, including the ability to lead co‑creation workshops and collaborative activities.
• The confidence to interpret data and insights and convert them into practical, outcome-focused solutions.
• Experience working closely with front‑line teams in operational, healthcare, social care, or veterinary settings is beneficial, though not essential.
• A Business Analysis qualification would be beneficial but is not essential.

Rewards, support and benefits    

We’re really passionate about being a great place to work, somewhere people feel proud of what they do, connected to a meaningful purpose, and able to make a genuine difference every day. Our teams are collaborative and supportive, and we encourage everyone to bring their ideas, individuality and passion for pets to work with them.  

As well as a rewarding role and a positive, people-focused culture, we also offer a wide range of benefits, including:  

• Flexible working options to support your work–life balance and individual circumstances.  

• 25 days’ holiday plus Bank Holidays, with option to buy or sell an extra five days. 

• Three paid special days off: Volunteering Day, Celebration Day and Wellbeing Day annually.  

• Generous pension options, with PDSA contributions starting at 5% and rising to 10%.  

• Life assurance providing four times your annual salary for added peace of mind.  

• AXA Health Employee Assistance Programme, with 24/7 wellbeing support   

• Retail, holiday and lifestyle discounts available through our staff Fetch benefits platform.  

• Enhanced maternity, paternity and adoption leave to support you and your family.  

• 15% discount on PDSA Pet Insurance plus access to staff veterinary services.  

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple application form.     

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds.   

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process.   

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.   

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks.   

The Role of Diocesan Housing Surveyor

We are looking for someone who can work alongside the Diocesan Property Manager, and Property Officer, to assist in the management of the Clergy Housing stock comprising of 160 houses across Coventry and Warwickshire.

The main responsibilities of the of Diocesan Housing Surveyor

 are:

• Inspect Clergy houses and assess repairs and improvements necessary in compliance with Coventry Diocese Clergy Housing Standards.
• Implement the recommendations of the property reports.
• Arrange property inspections and implement the required works with the agreement of the Property Manager.
• Arrange stock condition surveys.
• Address reactive repairs and ensure works are undertaken and completed in accordance with the Housing Standards.
• Prepare schedules of work and cost budgets, agree these with the Property Manager before tendering to approved contractors.

What we are looking for in a Diocesan Housing Surveyor:

· Driving Licence with access to own car

· Previous experience of managing small works contracts

· Working knowledge of residential building defects and their resolution

· Proven awareness of health and safety with regard to building management and works contracts.

· Being responsible for the day-to-day maintenance of properties whilst remaining within budgetary and time constraints

· Degree Level or relevant experience commensurate to the role

· Evidence for continuing professional development.

· Familiarity using a modern Property Management software package.

This post reports to the Property Manager and is based in the Diocesan Offices in Coventry.

Interviews will be held on 24 March at the Diocesan Offices in Coventry

Post: Head of Finance​

Salary & Band: £43,000 to £52,500​

Department: Finance Team ​

Contract: Permanent
Hours: Full-time, 39 hours per week​

Line Manager: Chief Operating Officer
Reports From: Finance Team​

Location: Coventry ​

Applications close: 3 March 2026,Interviews: w/c 16 March

PURPOSE OF ROLE: ​
The Head of Finance  will report to the COO, and work closely with the Senior Leadership team, supporting the Theatre’s strategic objectives and decision-making. The postholder will provide strategic and operational leadership to a small and dedicated finance team and will be responsible for the financial management of the Theatre and its subsidiaries, in alignment with organisational strategic plans and budgets, and in compliance with Charity and Company accounting standards and practices.  This role is hands on and works closely with each department. ​

Key Objectives ​

• Working with the COO to provide Strategic Management: Budgeting, forecasting, and long-term financial planning.​
• Oversee day to day financial operations, leading and managing the Finance team​
• Support the COO to ensure regulatory requirements of all statutory bodies are met, especially in relation to charity accounting regulations ​
• Managing statutory accounts, external audits, and specialist areas like VAT and Theatre Tax Relief.​
• Implement efficient and effective Finance reporting to meet the evolving needs of the business, supporting deep dive analysis for the Executive team where required​
• Working with the COO, and SLT on risk management

This job description outlines the principal responsibilities and duties of the post holder. It isn’t meant to be, nor is it, an exhaustive list of specific responsibilities and duties. The post holder will be expected to undertake any other duties which could reasonably be expected as being within the remit of the post and which arise out of changes of legislation, regulations, orders, rules and working practices, methods and procedures and reviews, as directed from time to time

Responsibilities ​
Financial Leadership and Strategy ​

• Lead and deliver the financial strategy for Belgrade Theatre to ensure long term financial sustainability. ​
• Support the COO in shaping financial planning and risk management. ​
• Prepare annual budgets, forecasts, and cash flow plans aligned with strategic priorities. ​
• Provide financial analysis and insight to support organisational decision making and business planning. ​
• Deputise for the COO when required. ​

Financial Operations and Systems Optimisation ​

• Oversee and continuously improve financial processes and systems​
• Work with external contractors and internal teams to support integration projects between EPOS, CRM, and accounting systems, reducing manual processing and improving data accuracy. ​
• Proactively identify opportunities for further automation, system improvements, and app integrations that enhance control, reduce costs, or increase capacity. ​
• Ensure efficient month-end and year-end processes, including reconciliations, accruals, and reporting. ​
• Maintain oversight of ledgers, payroll, VAT and banking arrangements. ​
• Ensure compliance and accuracy in grant and restricted fund accounting. ​

Reporting and Analysis ​

• Produce monthly management accounts for the COO and work with the COO to produce quarterly reports for the Finance Committee and Trustee Board meetings. 
• Report on performance against budget, forecast, and prior year, including cash flow and balance sheet commentary. ​
• Provide clear and concise analysis and recommendations to support decision making. ​
• Oversee preparation of detailed project and grant reports for funders and assist the development team with the financial aspects of fundraising bids. 

Governance, Compliance, and Risk 

• Manage the audit process, ensuring delivery of compliant and timely statutory accounts in line with Charity SORP and Companies Act requirements. ​
• Act as key point of contact for external auditors, HMRC, and other regulatory bodies. ​
• Work with senior colleagues to ensure appropriate financial controls, risk management, and business continuity plans are in place. ​
• Maintain awareness of developments in charity finance legislation and best practice.​

Leadership and Team Development ​

• Line manage and develop the finance team.​
• Provide leadership, guidance, and professional development, building a collaborative and accountable team culture. ​
• Work closely with colleagues across departments to improve financial literacy and promote robust financial management across the organization​

General ​

• Work at all times within the Theatre’s policies, including but not limited to our Equality, Diversity and Inclusion, Dignity at Work, Environmental, Health and Safety and Code of Conduct for Staff  ​
• Develop a strong understanding of the Belgrade Theatre brand, act as an ambassador for the Theatre in general​
• Act as the central point of contact for all staff, partners, local authorities and suppliers in connection with Finance related activities​
• Work in line with the Belgrade’s core values of inclusion, collaboration, evolution and authenticity​

Undertake any other duties which are consistent with the function and seniority of the role including:

• supporting the Executive in delivery of the strategic aims of the business.​
• attending staff meetings and training courses​
• supporting Guest Nights and Fundraising events

What We Are Looking For

EXPERIENCE​

Essential:​

• Significant, proven experience in a senior finance role, including both strategic and hands-on delivery (qualified accountant ACA, ACCA, CIMA). ​
• Experience working with modern cloud-based accounting systems. ​
• Proven ability to design and embed effective financial controls and processes. ​
• Experience producing management accounts, budgets, forecasts, and cash flow reports. ​
• Experience liaising with auditors and preparing consolidated statutory accounts under Charity SORP. ​
• Strong financial and analytical skills with excellent attention to detail. ​
• Ability to work strategically while remaining hands-on in delivery. ​
• Proactive problem-solver with a track record of delivering system and process improvements. ​
• Excellent communication and presentation skills; able to explain finance clearly to non-financial colleagues. ​
• Collaborative, supportive management style with the ability to motivate and develop staff.  Experience of leading a small team.​
• High level of integrity, professionalism, and resilience, with the ability to work under pressure and manage competing priorities. ​
• Commitment to the mission and values of Belgrade Theatre.​

Desirable:​

• Experience in theatre accounting, Theatre Tax Relief (TTR), and the TTR claims process.​
• Experience preparing consolidated management and statutory accounts. ​
• Experience with Access, or similar modern finance tools. ​
• Familiarity with CRM and EPOS systems and integration projects. ​
• Experience in VAT for charities, including cultural exemption. ​
• Experience of working with Funders, e.g. Arts Council England.​
• Experience managing through organisational change

Other Information

• The Belgrade operates a House Agreement based on the UK Theatre (formerly TMA)/BECTU (Broadcasting, Entertainment, Cinematograph and Theatre Union) Agreement and its Staff Handbook outlines the terms on sick pay, maternity leave and pay, paternity leave and pay, grievance and discipline and other relevant staff matters​
• Employees’ health and safety is of paramount importance, and Management insists that an employee obtains written express permission to take on any paid work or other employment during periods of TOIL (Time Off In Lieu) or holiday. No permission will be given for the first 28 days of holiday as this is a statutory requirement​
• On appointment the successful candidate must be able to provide the correct documents as proof of their right to work in the UK.​
• The candidate’s contract of employment with the Belgrade Theatre does not come into force until the first day of work​
• Staff are entitled to tickets for shows at the Belgrade Theatre, subject to particular conditions and 10% discount at the Theatre’s Café and Bar

• Start date: ASAP​
• Probationary period: Three months​
• Notice period: Four weeks during probation, three months following​
• Working Hours: Your normal hours of work will be 39 hours per week over Monday to Friday. You are expected to offer reasonable flexibility in your working arrangements where it is considered necessary to undertake the duties you have been employed to perform and in the interests of the Theatre. There is no provision for payment of overtime​
• Overtime: Is not payable but 6th day working and excessive additional hours will attract TOIL (time off in lieu) if agreed in advance with the Line Manager​
• Pension: Auto-enrolment, with Belgrade currently making 3% employer contributions which will rise in line with legal requirements. The Theatre’s appointed pension provider is NEST. Further details are available​
• Holidays: 25 days a year plus 8 Bank Holidays, increasing by a day per year to a maximum 30 days plus 8 Bank Holidays​
• Location: This role is based at the Belgrade Theatre in Coventry.

How To Apply

Upload Your Up-To-Date CV ​

​Provide A Cover Letter​

Your covering letter should include why are you interested in this post (e.g. what qualities you think you can bring to the job, your relevant skills, any additional information you feel supports your application). ​

We recommend that you tell us what you can about yourself, with reference to the Job Description & What Are We Looking For sections. Please also include any relevant qualifications or training courses attended.​

Your covering letter should be no more than two sides of A4/500 words​

Alternatively, we can accept applications in other formats, including voice note or video.​

Your video/voice note of no more than five minutes in length.​

​What Has Attracted You To This Role And Why You Want To Work For The Belgrade Theatre?​

​"We truly appreciate your interest in joining our team. We reserve the right to close this vacancy early if we receive a sufficient number of applications."

​​Our Commitment to Equality​

The Belgrade Theatre is proud to be a Disability Confident Employer and is deeply committed to fostering an inclusive, welcoming, and supportive environment for everyone. We actively encourage applications from people of all backgrounds, identities, and experiences—including but not limited to individuals of all races, ethnicities, genders, sexual orientations, ages, faiths or beliefs, disabilities, and neurodiverse conditions.​

We believe that a diverse workforce enriches our creative community and strengthens our connection to the audiences we serve. Our commitment to equality, diversity, and inclusion is at the heart of everything we do, and we strive to ensure that all employees and applicants feel valued, respected, and empowered to bring their full selves to work.​

If you require any adjustments, accommodations, or assistance at any stage of the recruitment or application process, please do not hesitate to contact us

with the subject line ‘Application Assistance’. We will work with you to provide the support you need to make your application journey as accessible and comfortable as possible.

If you are applying through the Disability Confident Scheme, please reference that in your cover letter or application

​EQUAL OPPORTUNITIES FORM​

The Belgrade Theatre is committed to ensuring equal opportunities, aiming to attract and work with staff from a wide diverse pool. The information that you give us on this form will be treated confidentially and stored on our HR database as statistical information only. This will be used to help monitor the diversity of applicants and to enable us to continue to develop policies and procedures regarding diversity and to submit required data to our funders. The information you supply will not be made available to anyone in any form other than anonymous data.​

Please complete our monitoring form via this link: Diversity and Equal Opportunities form.​

​“At the Belgrade Theatre, we are dedicated to creating an​ environment where everyone has equal opportunity to thrive and​contribute to telling powerful, diverse stories that reflect us​ as a vibrant community.”​

Winner of Best New Play at the UK Theatre Awards and nominated for Best Production at the Black British Theatre Awards.

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Help make borrowing the norm across Wales. Lead bold, bilingual communications that grow a national movement for sharing, sustainability and fairness.

Benthyg Cymru is building a national borrowing infrastructure for Wales — supporting 35+ Libraries of Things and sharing projects that help people save money, reduce waste and access what they need. We’re at a pivotal stage of growth, with expanding public-sector partnerships and rising national interest. Communications is central to what happens next.

We’re looking for a fluent Welsh-speaking Communications, PR & Marketing Lead who can turn strategy into compelling public storytelling and measurable borrowing growth. This is a hands-on, outward-facing role for someone confident producing high-quality content, leading national campaigns, building media relationships, and testing ideas in a fast-moving, mission-led environment.

You’ll lead our communications and marketing strategy, deliver behaviour-change campaigns, manage digital channels, shape PR narratives, and support national pilots and partnerships. You’ll balance creativity with accountability, ensuring borrowing is visible, trusted and culturally relevant across Wales.

Location: Remote (Wales-based) with travel
Hours: 28 per week (negotiable)
Salary: £34,271 actual + 3% pension
Contract: 1 year (with view to extend)
Benefits: 25 days annual leave + bank holidays, Wellbeing Days, Employee Assistance Programme

If you’re proactive, attuned to Wales’ cultural landscape and confident communicating in Welsh and English — and excited by the challenge of growing a national movement — we’d love to hear from you.

The National League Trust is a registered charity and is one of a group of community focused organisations that are linked to professional football.  As a critical partner of the National League, the Trust supports the development of community projects at football clubs who are members of the competition.  

We are looking for someone who can lead the Trust, with a vision to use knowledge, influence and funding to improve the lives of those who benefit from the work of the organisations the Trust supports. This will involve change and shaping the Trust so that it is guaranteed a successful future.

As our new Head of Trust, you will lead a resilient, dedicated small team with a clear strategic focus on impact, innovation, strengthening standards and improving visibility. You will be guided by our values which include working with trust and accountability, learning, sharing what works and collaboration.  You will shape our direction, embed our strategic framework, strengthen relationships and ensure robust governance. 

We are looking for a strategic, relational and operational leader to take the Trust forward in its development over the next five years.  This includes:

• developing and delivering our strategy
• overseeing grant funding operations
• working to increase our unrestricted income
• raising the Trust’s profile
• growth of activity and impact.  

Critical to the role is building and sustaining strong relationships with key stakeholders in all sectors: including potential funders and other third sector bodies.

You do not need to have a background in football for this role. Your skills and experience can be obtained in any sector.

Communications Officer

Location: Home-based in the UK, within 90 minutes travel of Central London, with occasional national and international travel

Contract: 2 years with the possibility of extension dependent on continuation of funding.

Reporting to: Head of Communications

Salary: £30,000 to £35,000

Additional benefits: 25 days annual leave plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.

Overall purpose of role

As the WeProtect Global Alliance Communications Officer, you will:

Support the development and delivery of WeProtect Global Alliance’s communications and marketing activity, ensuring clear, consistent and engaging messaging that strengthens the Alliance’s visibility, credibility and impact globally.

Reporting to the Head of Communications, you will deliver high-quality digital, editorial and marketing outputs across multiple channels, including through our website, social media, newsletters, campaigns and events. You will also work collaboratively across the Secretariat to embed communications thinking into projects, policy work and member engagement.

A self-starter who is politically and culturally aware, you will be comfortable working in a small, remote Secretariat and across time zones. You will be highly organised, solutions-focused and detail-oriented, with a genuine commitment to child protection and to WeProtect Global Alliance’s mission and values.

 About WeProtect Global Alliance

Who we are

WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.

Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.

WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.

Our vision

A digital world free of child sexual exploitation and abuse

Our mission

To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.

What we do

We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.

Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.

With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.

Together, we’re creating lasting impact and building a future where every child is safe online.

 Job description

Key responsibilities

Communications planning & delivery

· Support the Head of Communications to implement the Alliance’s communications strategy.

· Contribute to communications planning and communications calendar for organisational priorities, including policy outputs, research, events and member initiatives.

· Ensure a consistent pipeline of integrated communications activities

· Ensure consistent messaging aligned with WeProtect Global Alliance’s brand, values and strategic objectives.

Digital channels & content management

· Maintain and update the Alliance’s website, ensuring content is accurate, accessible and up to date, including member resources and publications.

· Manage the Alliance’s social media channels, monitoring activity and working with the Members Team to ensure a steady stream of high-quality content.

· Draft, edit and publish blogs, news items and digital content for diverse global audiences.

Marketing, campaigns & engagement

· Support the delivery of digital marketing campaigns to promote Alliance initiatives, outputs and events.

· Develop project-specific communications plans in collaboration with colleagues to embed engagement and visibility.

· Promote Alliance members’ activities and successes, highlighting collaboration and collective impact.

Analytics, insight & reporting

· Track and analyse communications performance across channels, including website, social media and email.

· Use data to refine messaging, targeting and channel mix.

Media & external communications

· Support engagement with media and press, including drafting press materials and coordinating dissemination of Alliance outputs.

· Support the promotion of policy recommendations and research through owned and earned channels.

Member communications & collaboration

· Work with the Head of Members to integrate external communications with member engagement activity.

· Support delivery of member newsletters and targeted communications.

· Contribute content to member-only platforms and encourage discussion and participation.

Systems, data & process improvement

· Utilise communications tools such as content calendars, analytics dashboards and shared drives.

· Ensure GDPR-compliant data handling and document management.

· Support continuous improvement of communications processes and ways of working.

Governance & internal collaboration

· Prepare or contribute to briefings, summaries and communications materials for senior leaders and governance bodies.

· Contribute to annual planning, KPIs and impact measurement related to communications and engagement.

Expectations

Cross-Functional Operational Collaboration

Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.

Building an inclusive culture

Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.

Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.

Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.

Other

· To attend and contribute to meetings, training and other events as required.

· To actively participate in our supervision and appraisal process.

· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.

· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.

· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.

· To use WeProtect Global Alliance resources responsibly.

Person specification

Essential criteria

Experience

· Significant professional experience in communications, marketing or digital engagement.

· Proven experience producing content for different audiences and across multiple channels.

· Experience managing websites (WordPress) and social media platforms in a professional context.

· Experience tracking, analysing and reporting on communications performance.

· Experience working autonomously in a fast-paced environment to deliver a broad range of communications activities.

Skills

· Excellent written and verbal communication skills, with strong editorial judgement.

· Outstanding organisation and time management, with the ability to manage competing deadlines.

· Digital confidence, including familiarity with content management systems and analytics tools.

· Commitment to safeguarding, child protection, EDI and ethical communications practice.

Knowledge

· Understanding of digital communications best practice.

· Familiarity with data protection (GDPR) and information governance in a communications context.

Other

· A willingness to travel and work unsocial hours (time in lieu can be claimed).

· Commitment to your own continuing professional and personal development.

· To uphold high standards of work, conduct and behaviour in line with WeProtect Global Alliance values.

Desirable criteria

· Experience using WordPress or other website content management systems.

· Experience creating or commissioning digital visual assets.

·  Experience working for or with a membership organisation.

Diversity, inclusion and equity

We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.

Forest Peoples Programme is seeking two Programme Assistants to provide vital administrative, logistical, and project support, helping Indigenous Peoples and forest communities secure their rights and protect their forests. 

About Forest Peoples Programme

Forest Peoples Programme (FPP) is an international NGO that has been working with Indigenous Peoples and forest peoples for 35 years since it was established in 1990. As of 2026, we work in 18 countries across South and Central America, Africa and Southeast Asia, with over 50 partners based in the tropical forest belt. We work directly and in solidarity with communities and peoples, supporting them to secure their rights to their traditional lands, territories, and resources, protect their forests and ways of life, and choose their own futures.

Working at local, national and global levels FPP supports Indigenous Peoples and forest peoples to effect change from the bottom up – grounded in struggles to advance the enjoyment of their rights and seek remedy for violations. At the same time, we work to ensure the voices and priorities of Indigenous Peoples and forest peoples shape national and international law and policy – e.g. relating to business and human rights, climate, and biodiversity – so that resulting regulatory and market reform better serves and respects their rights.

Role summary

The work of Forest Peoples Programme (FPP) is organised via three core programmes, each of which is led by a Programme Coordinator. The Programme Assistant position provides a broad support function for the Programme Coordinator, principally in relation to administrative and logistical support, as well as supporting programme and project monitoring and management (including some financial management). Programme Assistants need to be able to work at pace on multiple different tasks concurrently; to be proactive and take initiative under broad direction; to be able to work directly and respectfully with Indigenous Peoples and forest peoples and their organisations; and to be able to write well, taking notes and distilling information in English (and ideally also in a second relevant language).

Responsibilities

• Contribute to development and tracking of the Programme’s work, including key dates, deliverables and actions, and help maintain internal knowledge management systems and channels.
• Support Programme and sub-programme team meetings, including organising meetings, drafting agendas, taking minutes, and monitoring and following up on action points.
• Support the Programme Coordinator and other programme colleagues in communications with grant partners, donors and other parties, including liaising with partners and programme colleagues to prepare Partnership Agreements, Letters of Agreement, and consultancy contracts (from templates).
• Work with the Programme Coordinator and the finance team to track expenditure across relevant programme budgets, monitor progress (including spend) on key projects within the programmes, track key donor reporting deadlines and help compile and submit narrative and financial reports to donors.
• Support fundraising, including compiling and checking grant applications.
• Support finalisation of publications and communications.
• Assist in planning, preparation and organising of events, workshops or meetings, working closely with FPP’s admin/logistics and finance teams, and supporting the attendance and participation of partners and staff at other national and international events. Accompanying programme colleagues on international trips and meetings to lend a hand where needed.
• Provide (where able) or facilitate access to, remote (and potentially also in-country, as needed) capacity building support to local partners in relation to project management, finance, planning, reporting, computer/IT skills, communication and procedures, monitoring and evaluation etc.
• Act as a port of call for programme staff seeking programme or project information or information about wider organisational policies and processes.
• Support the tracking of impacts against an established Monitoring, Evaluation, Accountability and Learning (MEAL) framework, working with programme colleagues to assemble and systematise information.
• Participate in FPP meetings and staff sharings (online or in person) and attend FPP’s Annual General Meeting.
• Other tasks incidental to these or otherwise as agreed with the line-manager.

Person specification

Essential experience

• Experience of working in the not-for-profit sector, ideally with an international focus
• Experience with project administration and logistics work, supporting fundraising and donor reporting, and supporting meetings and events.
• Experience of supporting financial management of grants and projects, including drafting and monitoring large and complex budgets.

Desirable experience 

• Experience of working in FPP’s niche (or related), including with Indigenous Peoples, forest peoples, and global south organisations and/or networks
• Experience of working in the geographical regions were FPP works
• Experience of remote working, particularly with people from different cultures
• University degree in a subject relevant to the work of FPP

Essential skills and qualities

• Highly proficient in written and spoken English
• Ability to work effectively, sensitively and proactively as part of a multi-cultural, dispersed team of FPP staff and partners to achieve shared objectives.
• Excellent communication skills and ability to build healthy working relationships both internally with colleagues and externally (including with partners from global south, remotely and in person)
• Proven organisational and time management skills with the ability to work under pressure and to multiple deadlines, and the flexibility and agility to respond to multiple and evolving priorities and timelines
• Alignment with the vision, mission and core principles of FPP’s work
• Excellent writing skills, including the ability to synthesise information from various sources and express it concisely
• Availability to travel overseas for 1-2 weeks at a time (likely no more than 2-3 times per year, if at all)
• Strong skills in Microsoft applications, including in particular Word and Excel

Desirable skills and qualities

• Fluent or highly proficient (professional working level) in one or more of the following languages: French, Spanish and/or Bahasa Indonesia
• Understanding of human rights and Indigenous Peoples
• Working knowledge of the themes relevant to FPP work, e.g. environment governance, responsible finance, and gender justice.

We encourage candidates to apply who do not strictly meet all the criteria listed above and yet are confident in their transferable skills. We value individuals who demonstrate commitment to FPP’s vision, mission and core principles, motivation to learn, and the potential to thrive in the role. When reviewing the specified essential and desirable qualities, remember that relevant experience can be demonstrated through academic studies, work experience (paid or voluntary), lived experience, skills, and achievements from any area of your life that relates to this role.

FPP is unable to sponsor visa applications for this role.

Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.

The Role

We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.

Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.

You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.

Key Responsibilities

• Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
• Hold senior accountability for safeguarding governance, complaints and assurance frameworks
• Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
• Embed a culture of quality, learning and improvement across multi‑site services
• Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
• Use data, insight and digital systems to drive performance, manage risk and support innovation
• Act as the organisation’s senior lead with regulators, inspectors and professional bodies
• Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
• Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture

About You

You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.

Essential experience and qualifications include:

• Senior leadership experience within supported housing, homelessness or a closely related regulated sector
• Proven success leading multi‑site services and senior operational leaders
• Strong track record in quality improvement, safeguarding, compliance and inspection readiness
• Sound financial and commercial awareness, including managing significant budgets and resources
• Lean Six Sigma qualification
• Level 5 Safeguarding qualification
• Health & Safety qualification (IOSH Managing Safely or equivalent)

You will also bring:

• Strategic thinking with the ability to translate vision into practical delivery
• A collaborative, visible and approachable leadership style
• Integrity, humility and purpose in how you lead
• A commitment to co‑production, continuous learning and innovation
• Strong communication, influencing and relationship‑building skills

Information about the role: 

For further information, please see the attached job description on our website. 

Salary: £50,285 per annum

Hours: 32 hours per week

Location: Home Based with travel across sites in the UK

Benefits:  

At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:  

• Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours) 
• Birthday Leave  (applicable after 1 years service)
• Additional annual leave for long term service    
• Company Pension Scheme  
• Signed member of the Menopause Workplace Pledge 

Safeguarding and Equality:   

Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.   

We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.  

All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.