Organisational change manager jobs
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At The Hygiene Bank, our volunteers are the heart and soul of everything we do and achieve as a charity. Without the incredible individuals up and down the country who generously give their time to run our local hygiene bank projects, collecting and distributing essential products through our network of community partners, our charity simply wouldn’t exist.
The Hygiene Bank aspires to build the best recruited, best trained and best supported community of volunteers in the charity sector. The extraordinary commitment, dedication, enthusiasm and sheer hard work of our nearly 600 volunteers underpins our current operations and our future plans. In particular, our volunteers and projects are central to our aspirations to engage Parliamentarians and other key stakeholders, and to raise awareness of hygiene poverty, in support of our goal to end it for good.
Thanks to a generous grant, we are now able to recruit a Volunteer Engagement Officer, who will play a pivotal role supporting and empowering this brilliant community. As such, you will play a key part in shaping the future of a national anti-poverty charity working on a key social justice challenge.
You’ll be an outstanding, purpose-driven, empathic communicator. You’ll have demonstrable, outstanding people skills and experience in convening and consulting with stakeholders and working with volunteers along with strong communication skills. If that sounds like you, then we’d love to hear from you.
About The Hygiene Bank
Hygiene poverty is not being able to afford many of the everyday hygiene and personal grooming products most of us take for granted. The reality of low income is that it restricts people’s options, leaving us caught between being able to heat our homes, pay the rent, eat, or be clean. It is washing hair, bodies, faces and clothes in the same cheap washing-up liquid used for the dishes. It is not being able to replace a toothbrush when needed or sharing a toothbrush because one each just isn't an option. It is having to choose between shaving foam and razors or the transport fare to a job interview.
Hygiene Poverty is the hidden crisis facing the UK. In 2024, The Hygiene Bank published a research report into the incidence and impact of hygiene poverty. It found that over 4.2m adults in the UK are affected by hygiene poverty, that is an additional 1.1m people into hygiene poverty since 2022 - the equivalent of the population of Birmingham.
Hygiene poverty is not only on the rise, it’ is also undermining the nation’s health: 50% of those affected by hygiene poverty say that it is causing them anxiety or depression. 92% of people affected report that it limits their social interactions with friends and family. 54% of those affected have not gone to the dentist in the last 12 months. But most importantly, it’s putting people in impossible situations. A staggering 69% of adults experiencing hygiene poverty are having to make the difficult decision between paying for essential needs like food and bills or purchasing basic toiletries. 65% of parents affected by hygiene poverty have had to choose between buying hygiene products for themselves or their children.
At The Hygiene Bank, we believe that everyone deserves to feel clean. That is why our network of projects exists – to give people access to the basics they need.
About the role
Reporting into the Operations Manager, this role will be part of the Operations Team and will work closely with the Partnership Managers who support our projects and volunteers on a day-to-day basis. You will provide exceptional service to the volunteer journey and experience, including recruitment, training and engagement.
Responsibilities (with estimate % of time in role)
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Recruitment 20%: (Year 1 priority) Design and implement compelling volunteer recruitment campaigns at a national level and for specific areas of the UK - in line with the organisational strategy.
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Virtual Volunteering 5%: Develop our offer for volunteers to bring their skills, experience and time to the charity outside our local community and project structures, for example coordinating volunteers who can support local projects with social media, or with fundraising.
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Onboarding 10%: Design and run the volunteer onboarding process, ensuring that all of our volunteers have the tools they need to be successful
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Governance 10%: (Year 1 priority) Administrate and coordinate the Volunteer Council, a new Committee designed to centre volunteer voice in the charity’s governance
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Consultation 10%: Further develop the charity’s volunteer survey and create ongoing opportunities for genuine feedback and consultation from our volunteer community to amplify their lived experience
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Training 20%: (Year 1 priority) Identify areas for training, source and develop these, providing exciting and effective opportunities for our volunteers to develop their skills, practice and impact
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Resources 10%: (Year 1 priority) Working with the Partnership Managers and other colleagues in the central team, design and develop video and written resources to support the projects in their day-to-day work. The postholder will also hold responsibility for the Volunteer Members’ Area, ensuring content is up to date, relevant and useful
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Communications 10%: Working closely with our communications team, collate compelling, informative and engaging content and write the monthly volunteers’ newsletter, ensuring volunteers’ achievements are celebrated, that they understand and are involved in the charity’s development. You will also be responsible for developing new and effective communication channels.
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Data 5%: through collecting and sharing data on our volunteers and their experience with the charity, you will report on progress and suggest ways to continuously improve our offer. You will also ensure that data is captured appropriately on our systems.
Person Specification
With a demonstrable alignment with The Hygiene Bank’s values, you will have:
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Outstanding verbal and written communication skills to liaise with a diverse range of stakeholders and create content for different audiences
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A can-do, problem solving attitude, and strong ability to use your initiative to find resolutions and solutions
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High level of collaborative skills, as well as being a self-starter who enjoys taking responsibility for areas of work and is able to work without close supervision
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A creative mindset and high levels of emotional intelligence, with a particular ability to identify and understand volunteers’ perspectives and views
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Excellent organisational skills and attention to detail
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A skilled listener, who enjoys advocating for a cause and communicating persuasively the reasons behind decisions, to increase stakeholder engagement and inspire and motivate people
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A strong relationship-builder and team player
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The ability to work under pressure and on multiple projects at the same time.
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The ability to represent the charity and its mission in a clear, emotive and factual way.
This job description and person specification represents an outline of the major components of the job and is not intended to be exhaustive.
The role does not include any line management responsibilities.
The role is remote based, but with bi-monthly full organisation team days in London. In addition, we have approximately 4 Operations Team meetings in London or other central UK location. The role will also require regular visits to our community projects and partners so the post holder to understand, support and champion the volunteer experience.
Experience
You will have a minimum of two years’ experience in the following:
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Experience of supporting the volunteer journey, delivering work on the planning, recruitment, induction and engagement of volunteers across a dispersed geography.
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Volunteer engagement, with a particular emphasis on consulting and convening diverse groups of people in the service of progressing a cause or project
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Producing high quality written tools and resources, and/or training materials for volunteers based across the UK
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Experience of designing and delivering recognition activities over Volunteers’ Week and other milestones in the volunteer journey
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Experience of, or willingness to learn a range of communications tools, e.g, Canva, Mailchimp, Wordpress, Google Adwords, etc.
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Experience or willingness to learn our current CRM system, Salesforce
Please note that applicants need to be resident in the UK and have the right to work in the UK.
The Hygiene Bank is committed to promoting equality of opportunity and values diversity of culture among our staff and volunteers. We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
How to apply
Closing date: Sunday 19th October @23.30pm. Please note that we are a small team and will be reviewing applications as they are received. To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
Interview dates: from 27th October - 7th November
Please complete the three questions about your experience and share your CV demonstrating that you have read the role description. To avoid disappointment, you are advised to submit your application as soon as possible.
At The Hygiene Bank, we are committed to ensuring a fair, inclusive, and supportive recruitment experience. To uphold these values, we do not use Artificial Intelligence (AI) in our recruitment or selection processes. We kindly ask that applicants also refrain from using AI-generated content in their applications or tell us when they use any assistance. We are keen to give candidates the opportunity to showcase their own experience, knowledge, and skills authentically.
We believe it is not right that feeling clean should be a luxury or a privilege for anyone in our society



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
Kinship Minds is a transformative programme that enhances the support we provide to kinship carers in England and Wales.
Our goal is to build kinship carers' confidence and equip them with the knowledge and skills to support children in their care—especially in recognising and responding to early signs of mental health issues.
We are at the beginning of our journey to embed therapeutic and trauma-informed approaches across all areas of service delivery. This includes one-to-one support, digital resources and training, and peer support networks.
The Strategic Trauma-Informed Practitioner will lead this transition, helping us move from a trauma-sensitive organisation on a journey that becomes trauma-aware, trauma-informed, and ultimately trauma-responsive. This role is available as hybrid / remote or on-site (London)
The type of person we’re looking for:
You will need to be able to step into this role quickly, bringing your experience of building and developing trauma informed approaches in complex services.
You will have strong leadership capabilities, able to work at pace autonomously with creativity and dynamism. You will need to have excellent attention to detail.
What you'll be doing:
This strategic and hands-on role will help Kinship strengthen its therapeutic offer and build the confidence and capacity of staff and kinship carers to understand trauma and the impact it has, and strategies to support. We are particularly interested in experience in developing trauma-informed parenting training and resources.
The postholder will play a key role in developing and manualising our trauma-informed approach across core services: Kinship Connected, Kinship Reach, our Advice Service, and Peer Support Service. It will work with subject matter experts to develop trauma-informed approaches, toolkits, and resources for everyday service delivery, based on the needs of kinship carers and their families.
Key responsibilities:
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Develop and lead Kinship’s trauma-informed strategy, ensuring the implementation of trauma-informed principles across all service delivery (for example using Dr Karen Treisman’s approach).
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Lead the development and manualisation of trauma-informed practice across Kinship Connected, Kinship Reach, the Advice Service, and the Peer Support Service. This includes resources, approach and content.
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Develop and deliver capacity-building approaches and resources for kinship carers to help them identify and respond to trauma and mental health needs in children.
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Work collaboratively with subject matter experts to develop self-guided training, toolkits, and multimedia resources.
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Represent Kinship at external events and meetings to raise awareness of the services and to influence other organisations, policy and practice.
Knowledge, abilities, skills and experience:
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A qualified trauma-informed practitioner with significant experience in delivering or developing trauma-informed services.
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Experience working with kinship carers or in adoption and fostering sector.
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Proven experience applying the principles of trauma-informed care across organisations, preferably in children and family services.
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Qualified or accredited practitioner in Non-Violent Resistance (NVR) or demonstrable experience using the approach in practice.
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Experience in designing and delivering training and coaching for professionals and/or families on trauma and therapeutic approaches.
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Excellent understanding of safeguarding policies and procedures focusing on contributing to a culture which values transparency, reflective practice and continuous learning.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.





Senior Data Analyst
This role is being offered as a permanent part-time Job share (17.5 hours per week).
This role can be based in any of our UK locations; Cardiff, Edinburgh, London, or Warrington.
You will be required to attend the office for a minimum of 1 day per week with the option to work remotely for the remaining 1.5 days.
Salary - £23,333 (pro-rata) per year (plus London allowance if applicable)
About us
Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.
We’re committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don’t have to be Christian to work here – we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love.
About the role
Join Christian Aid and use your passion for data to make a real impact in the world!
We are looking for an experienced data analyst to help us make the best possible use of our supporter data, to continue to grow income and engagement. At its heart, this role is about uncovering the trends, patterns and stories behind the numbers, and providing clear, engaging reports and dashboards: generating real understanding to drive strategic direction. The role is based in our newly formed Insight, Research, Innovation and Supporter Data team, bringing together professionals across these functions to drive impactful strategies and innovation. It is a job-share post, working with another part-time analyst.
About you
As well as being a whiz with numbers, analytical tools and coding (including SQL), you must be a good collaborator who can work well with stakeholders and other analysts across different fields to bring together the ‘big picture’ and add value.
You must have experience working with CRM systems and developing and interrogating PowerBI reports and dashboards for different contexts.
You need to be objective and clear-headed in a complex data environment; you figure out and focus on what really matters, going beyond headline reporting to uncover deeper insights and choosing the most effective methods to report on those insights to a range of audiences.
You are inquisitive and curious, keeping an eye on improvements and innovations, and being proactive in making the right changes happen. You are data and evidence-centric, with an appreciation of how quantitative and qualitative methods work alongside each other. Ideally, you also have experience working in fundraising, supporter engagement, or customer experience.
Sound like you?
Further information
At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.
We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams.
We have a strong Christian ethos and we encourage applications from all faiths. Applicants will be expected to demonstrate an understanding of and sympathy with Christian Aid’s faith identity.
All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.
The client requests no contact from agencies or media sales.
The Eikon Charity helps children and young people in Surrey to feel and be safe, heard, and supported. Through one-to-one support, group work, and programmes in schools, Eikon helps children build confidence, resilience, and the skills they will need to navigate life’s challenges.
This is a senior fundraising role within Eikon’s Trusts & Grants team, focused on generating significant voluntary income from charitable trusts, foundations, and local government funders. With an overall team target of £1m, this postholder will contribute around £250k per year through a mix of high-quality applications, strategic account management, and relationship building.
The role requires both strong bid writing skills (especially for complex, high-value and multi-year proposals) and excellent interpersonal skills to develop and steward relationships with funders. It offers the opportunity to take on more responsibility within the team, deputise for the Grants Lead when needed, and help shape Eikon’s fundraising approach.
As Senior Trust Fundraiser, you will:
- Raise circa £250k annually from a mix of trusts, foundations, and local government grant funders (restricted and unrestricted)
- Lead on developing a portfolio of high-value, multi-year funders, cultivating new prospects and strengthening existing relationships
- Research, write, and submit compelling, tailored proposals and reports
- Work collaboratively with the Grants Lead on strategic bids (e.g. The National Lottery Community Fund, Community Foundation for Surrey)
- Develop an approach for growing unrestricted income
- Actively network across Surrey to identify new leads and opportunities
- Provide excellent account management through regular reporting, funder meetings, and creative stewardship (e.g. site visits, events)
- Manage accurate pipeline and reporting on Donorfy CRM, supporting both team and board-level reporting
- Deputise for the Grants Lead at meetings where required
- Provide peer support to colleagues in the fundraising team
Ideal skills and experience:
- Proven track record in trusts and foundations fundraising (including complex, high-value proposals)
- Strong written communication skills, with the ability to present complex information persuasively
- Confident in building and maintaining relationships with senior stakeholders
- Comfortable independently representing Eikon at external meetings and networking events
- Strong organisational and time management skills – able to balance writing, relationship building, and reporting
- Collaborative, proactive, and adaptable; able to deputise when required
- Experience of the children, education, or mental health sectors desirable
- Based in or near Surrey, with willingness to travel regularly within the county
- Driving licence essential
Benefits include:
- 25 days annual leave (rising with service) plus bank holidays
- Enhanced sick leave and pay
- Employee Assistance Programme
- Cycle to Work scheme
- Safeguarding training and ongoing professional development opportunities
Helping young people feel safe, heard and supported





icap exists to improve mental health and wellbeing among the Irish community in Britain through the provision of counselling and psychotherapy. We work in partnership with a range of agencies, including Irish welfare agencies, local voluntary services, and health services, to best meet the needs of our community.We have specialist expertise in working with survivors of trauma including adult survivors of institutional abuse.
We deliver our services to all sections of the Irish community, including those on low incomes and those facing disadvantage and discrimination. We take pride in our forward-thinking, open, and transparent approach, making a tangible difference in the lives of those we serve.
Post Title: Director of Clinical Services - Psychotherapy
Reporting to: CEO
Line Management Reports: Clinical Managers, Outreach Therapist/s, and support staff.
Purpose of Post: To provide organisational governance and strategic leadership to the Board/Trustees, and CEO as a member of icap’s Executive team. To develop and ensure implementation of icap’s clinical strategy ensuring good governance of clinical standards and resources.
Lead and represent an experienced clinical team within icap and externally. To work with and support the Clinical Managers and other clinical staff with the day-to-day management of the clinical service.
Terms: Permanent
Salary£56,800 pro rata plus pension
Hours: Minimum 0.6 – 0.8 FTE, 21 - 28hrs per week (open to negotiation), hours by arrangement to include some hours on 4-5 days each week; the post requires some pre planned out-of-hours work and travel.Our offices are open between 09:00hrs - 19:00hrs on 3 days and 09:00 -17:00 two days each week. Volunteers support our reception function on extended opening hours (after 5pm).
Location: London; some travel to detached sites in London, Birmingham, and across the country to other operational sites (Irish Centres) where the organisation is providing services. On site working required with opportunity for limited hybrid working.
Key Responsibilities: Strategic Functions
Working with the Board/ Trustees to develop ICAP’s clinical strategy including:
- Reporting to icap’s Board, on progress against icap’s clinical and operational strategy,
- Preparing Board Reports and Risk Register
- Deputise for the CEO.
Work with CGSC chair and trustee members to:
- Develop clinically appropriate Policies, Procedures and Processes. Promote a culture of learning within the clinical team, ensuring therapists are up to date and engaged with data collection, reporting and monitoring.
- To pro-actively participate as a member of icap’s Executive Team, attending board meetings, Clinical Governance Sub Committee meetings and a regular calendar of fundraising events
Clinical Facing function:
Work with the Clinical Managers to support them with the day-to-day management of the clinical service. Line Management oversight of the Supervision function of the organisation. Act as the DSL for Adult Safeguarding including the training, risk management, recording and reporting of all safeguarding activity. Ensure icap’s strategic objectives are understood and supported across the Clinical service. Review the Client Contribution policy to include full cost charging for services.
Oversee the Implementation and roll out of CORE CMS across the service. (New project)
Key Skills, Experience and Qualifications:
Clinical Leadership and Management experience in a small or similar organisation. Managing and working with minoritised or deprived groups with multiple barriers and limited access to psychotherapy. Experience of producing Board reports and working with commissioners, developing funding applications, and service level agreements for Clinical services. Experience of Clinical Governance and reporting targets and outcomes.
Training and 6+ years direct experience in using psychotherapeutic and trauma informed approaches with recognised post graduate psychotherapy qualification. Accreditation with either BPC, UKCP, BACP, ICP, NCPS and/or IACP. Evidence of up-to-date practice as recommended by relevant professional body.
Knowledge and experience of SharePoint and the Microsoft suite of tools.
A more detailed outline of the requirements of the post and our recruitment pack can be found on icap's website in the work with us section.
If this role is for you, please send
· A concise covering letter (no longer than two pages) addressing the criteria within the Person Specification.
· An up-to-date CV
The client requests no contact from agencies or media sales.
Administrator
Reference: OCT20253102
Location: RSPB Franchises Lodge SP5 - Hybrid Home based
Contract: Fixed Term, 3 months (until the end of March 2026)
Hours: 22.5 hours per week, Flexible
Salary: £24,571.00 - £26,231.00 Per Annum, Pro Rata
Benefits: Pension Scheme, Life Assurance Scheme, 26 days' Annual Leave
Cameron's Cottage is the RSPB's residential centre for young people, located within the stunning woodlands at RSPB Franchises Lodge in the New Forest. The small and dedicated team is passionate about connecting young people to nature.
We are seeking a well-organised, communicative team member to provide comprehensive administrative support to both Cameron’s Cottage, and the reserve team, in facilitating the fulfilment of bookings and an effective working environment. Regular tasks include, liaising with group leaders, keeping bookings and finance documents updated, arranging meetings, coordinating deliveries, arranging contractors for routine maintenance and assisting with marketing & promotion.
Essential skills, knowledge and experience:
- Working knowledge of Microsoft Office applications (especially Outlook, Word, Excel, SharePoint and PowerPoint).
- Knowledge of document management and team collaboration tools.
- Knowledge of budget management terminology and processes.
- Experience of billing software for invoices, purchase orders etc.
- Organisational and time management skills.
- Proactive approach to problem solving.
- Able to communicate effectively with a wide range of audiences whether by phone, email or in person.
- Able to organise meetings events and take bookings and coordinate all aspects of the logistics to ensure things run smoothly.
- Able to make the best use of time particularly when under pressure from competing priorities.
- Prioritising and delegating tasks effectively, during periods of both low and high demand.
- Experience of working in an office or customer care environment in an administrative role.
- Proactive approach to all tasks, making the most of all booking/marketing opportunities.
Additional Information:
- This is a part-time, fixed-term role for 3 months until the end of March 2026.
- The RSPB reserves the right to extend or make this role permanent without further advertising dependent on business needs at the end of the contract term.
- As this role is dependent on funding, any subsequent contract extension may be fewer hours.
- The role is 22.5 hours per week, which can be conducted flexibly.
- Although this role is mainly home-based, there will be a requirement to attend on-site meetings periodically.
Closing date: 23:59, Sunday 16th November 2025
We are looking to conduct interviews for this position week commencing 1st December 2025.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
This role will require completion of a DBS in addition to the standard pre-employment checks.
The RSPB is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.
This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.
We are committed to developing an inclusive and diverse RSPB, in which everyone feels supported, valued, and able to be their full selves. To achieve our vision of creating a world richer in nature, we need more people, and more diverse people, on nature’s side. People of colour and disabled people are currently underrepresented across the environment, climate, sustainability, and conservation sector. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application.
As part of this application, you will be asked to provide a copy of your CV and complete a short form. If you wish to provide a cover letter with your application, please include this at the end of your CV document upload. Contact us to discuss any additional support you may need to complete your application.
No agencies please.
The RSPB brings people together – people like you – to protect the things that matter to us all.



Skills Development Co-ordinator
Salary: £31,000p.a.
We also offer 27 days of annual leave plus bank holidays and a birthday day off, 8% employer pension contributions, a core hours system of working and enhanced family friendly policies.
Contract: Permanent
Hours: 37.5 hours per week
Location: Home based in England with extensive travel and overnight stays throughout the UK
Keep Britain Tidy is the nation’s favourite environmental charity, campaigning on a range of environmental issues, effecting change at both a local and national levels.
We have an exciting new opportunity for an enthusiastic and committed skills development co-ordinator to join our Accreditations Team. This permanent position is ideally suited to someone with a training administration background who wants to expand their career in a busy and supportive workplace.
Based in the Green Flag Award team, you will report directly to the Accreditations Learning and Development Manager where you will be responsible for supporting the delivery of training and events to a variety of individuals and organisations in the parks and green space sector through the Green Flag Award Academy.
The responsibilities of this job include:
- Supporting the launch of the new Green Flag Award Academy
- Organising training events and conferences.
- Working closely with the sector to identify training opportunities
- Maintaining accurate records
- Sourcing and facilitating online events.
- Sourcing and sharing examples of good practice
The ideal candidate will:
Have excellent organisational and project management skills and be an excellent communicator with the ability to build relationships across the sector.
Be self-motivated and able to work independently with a passion for parks and green spaces.
All our roles benefit from generous holiday entitlements and pension contributions, including the opportunity to join the UK’s first net carbon pension scheme and to receive extra days leave for using alternatives to flights. If you have any special requirements for interview just let us know.
If you are interested in this job and want to help us make a difference, please review a copy of the full job description. After reading the application information, if you would love to work with us, please continue to apply.
As part of the application process, you will need to answer 3 questions and submit a tailored CV which fully demonstrates the essential skills/experience asked for within the job description. We also ask you to complete equal opportunities monitoring information as we want to try to make sure that our workforce is representative of the population and we are not excluding any community. Please note that this information will be held separately.
The deadline for applications is 09:00, Monday 13 October 2025. However, we reserve the right to close the application window early if we receive a high number of applications.
For successful candidates, interviews will be held via Microsoft Teams on Monday 27 & Tuesday 28 October 2025.
If you require an in-person interview, please let us know.
We have signed the pledge to always #ShowTheSalary for the roles that we advertise.
We are proud winners of the Working Families’ Best Small Employer Award 2021.
No agencies please.
The client requests no contact from agencies or media sales.
Overview
At Change Grow Live, our dedication to making a positive impact in the lives of our Service Users is unwavering. We provide support, respect, and a safe environment, tailoring our approach to each individual's needs to discover the best treatment and care options.
Guided by our core values of being open, compassionate, and bold, our diverse team embodies these principles daily. We strive to empower individuals to reshape their lives, foster personal growth, and embrace life to its fullest.
Embark on a Journey as an IPS Employment Specialist at Change Grow Live
We are excited to welcome an enthusiastic individual to join our Birmingham services as an Individual Placement Support (IPS) Employment Specialist. In this role, you'll manage a small caseload of clients currently accessing structured treatment for drug and/or alcohol use, guiding and supporting them to secure meaningful employment. As part of a community-based drug and alcohol treatment service, you'll build and nurture positive relationships within the community.
Change Grow Live is a charity dedicated to the belief that we can make a difference in our Service Users' lives. We offer support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and support options.
Where: Birmingham
Hours: Full Time, 37.5 hours per week
Full Time Salary: £29,529.80 - £32,002.35 Dependent on experience, pro rata for part time hours
Contract Type: Permanent
Responsibilities
Roles and Responsibilities:
You'll undergo comprehensive IPS training under our national lead and manage a caseload of service users motivated to seek paid work within structured treatment. Employment Specialists play a crucial role in service integration, promoting IPS, and nurturing relationships with treatment service staff.
- Managing a small caseload, undergoing structured substance use treatment, facilitating their motivation for work.
- Implementing the Individual Placement and Support (IPS) methodology, providing necessary training.
- Engaging clients to identify work skills, goals, and aspirations, and developing tailored job search plans.
- Assisting with job search, CV creation, applications, interviews, and career development, including targeted employer interactions.
- Creating In-Work Support Plans to address work-related client needs, including benefits and health-related advice for employment sustainability.
- Participating in weekly clinical team meetings, fostering relationships, and encouraging client referrals to the IPS service.
- Curating job opportunities through customised searches and employer liaison to secure both advertised and hidden job placements.
- Offering ongoing support, effective monitoring, and guidance post-employment to ensure job sustainability.
About You:
For success in this role, you should possess:
- Prior employment placement experience.
- Experience or understanding of working with individuals needing substance use support or similar client groups.
- Excellent motivational, communication, and attentive listening skills.
- Outstanding interpersonal abilities with a knack for building rapport.
- Non-judgmental, trustworthy, and empathetic approach toward mental health support needs.
What We Offer You:
- 25 days holiday (+ bank holidays), increasing annually for first 5 years. (pro rata).
- Paid ‘Wellness’ hour each week, ‘Wellness’ hub, and Employee Assist Programme
- Contributory pension scheme
- Great benefits incl. discounts for shopping, cinema, holidays, etc.
- A supportive team passionate about their work
- Training, career development & progression opportunities
- Refer a friend scheme for successful candidates
If you're excited about this opportunity, apply now and be part of our transformative journey at Change Grow Live.
Join us in making a positive difference in people's lives.
Please review the attached Job Description and Role Specifics for a detailed outline of responsibilities and Person Specification.
Direct applications only — we will not be engaging agencies for this vacancy.
Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions.
We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible.
Salary Range (pro rata if part time)
CGL points 25 to 28 (£29,529.80 - £32,002.35)
Interview Date
3/11/2025
Closing Date
20/10/2025
This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.
Our mission is to help people change the direction of their lives, grow as individuals, and live life to its full potential.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of ‘Lead Graphic Designer’ to join it’s established Communications department, to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
The role:
As part of the Creative Content team, the role holder is responsible for the effective management, planning, guidance and quality control within the design team, ensuring alignment with brand standards and IRUK strategic goals. They will lead the graphic designers in delivering a wide range of high quality, innovative and expressive online and offline media that reflects IR’s progressive humanitarian work on a national and international level. The role holder will lead and work on developing visually design concepts to industry standards and elevate IRUKs materials and emergency appeal communications; social media graphics, print collateral; events marketing; advocacy campaigns; material about our international programmes; website content, producing publications and occasionally assisting on video production for each campaign.
The Lead Graphic Designer will streamline work processes, line manage and support design staff, and help IRUK deliver consistent, high-quality visual materials. The role involves being creative with a strong technical background in order to produce and coordinate all aspects of design work. The post holder will be able to work to tight deadlines ensuring output to a high-quality standard and in line with IRUK brand guidelines.
The successful candidate must have:
- A qualification or relevant experience in Graphic Design
- Proven experience in graphic design and project management
- Strong portfolio demonstrating expertise in brand identity, digital and print design, and multi-channel campaigns
- Strong project management and organizational abilities, with experience overseeing multiple concurrent projects
- Excellent communication, presentation, interpersonal and stakeholder management skills
- Ability to balance creative vision with business objectives and commercial awareness
- Flexible and adaptable with the ability to respond effectively to requests for briefs and deadlines
- Excellent research skills to successfully market products aimed at IR’s diverse donor base
- Agile ability to work on multiple design briefs and meet deadlines
- Flexible and adaptable with the ability to respond effectively to requests for briefs and deadlines
- Co-operative and supportive team player with an ability to work within cross organisational teams
- Commitment to working within the principles of equal opportunities
- Ability to travel occasionally to attend meetings/training involving overnight stays
- Empathy with the aims, goals and values of IRUK, and a commitment to support delivery to meet these
- Proven experience of producing designs from ideation, concepts through to final creative assets
- Experience in storyboarding and presenting ideas creatively
- Experience in producing graphic design assets for all digital and print platforms
- Experience in producing varied graphic design assets for digital ads
- Experience in developing and elevating brand identity through multiple design projects
- Proven experience of working with multiple stakeholders and clients
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
Are you a policy or campaigns leader who wants to drive real-world change?
Do you want to use your advocacy and communications skills to challenge injustice and amplify excluded voices?
At HCT, we know healthcare should work for everyone – but too often, it doesn’t. We’ve proven what’s possible: our work on hepatitis C has transformed services nationally, and we’re expanding into cancer prevention, harm reduction, needle exchange, and many other areas. We’re also at the forefront of the fight for justice for those affected by the Infected Blood scandal.
We’re looking for someone who can bring creativity, confidence, and passion to help us shift policy and public attitudes, amplify the voices of marginalised communities, and hold government to account. This is a pivotal moment for us organisationally as we seek to drive major change for the communities we work with, from drug policy to criminal justice to infected blood. The successful candidate will have excellent partnership-building skills across Government, VCS, NHS and Whitehall; have a strong focus on social justice; and have a real belief in the power of working closely with communities.
As Head of Policy & Advocacy, you will:
- Lead bold campaigns that influence government, shift public debate, and secure justice for excluded communities, including those affected by the Infected Blood scandal.
- Champion health equity: keeping hepatitis C elimination, harm reduction, and wider inclusion health issues firmly on the national agenda.
- Amplify lived experience by ensuring our campaigns, media work, and policy influencing are shaped by and centred on the voices of our teams and communities.
- Build power through partnerships: working with partner charities, health leaders, and campaigners to push for systemic change.
- Shape and oversee communications: from press engagement to social media — making sure our messages cut through and inspire action.
- Guide and support colleagues: line managing our Senior Policy & Campaigns Officer and playing an active role in our senior management team.
You’ll be someone who:
- Has experience influencing policy and shifting narratives – whether through campaigns, communications, advocacy, or all three.
- Knows how to build coalitions and partnerships, and can navigate Westminster, Whitehall, and beyond.
- Can work strategically and independently, spotting opportunities and acting on them.
- Is motivated by justice, equality, and creating a fairer future.
- Brings excellent communication skills – from crafting persuasive messages to building great relationships.
- Understands the value of evidence, but also the power of storytelling and lived experience in driving change.
This role offers real autonomy: you’ll have the space to shape our influencing and communications work, backed by a committed team and a growing organisation ready to amplify your impact.
About The Hepatitis C Trust
The Hepatitis C Trust (HCT) work with people who face severe health inequalities, including people who have hepatitis C and other health needs. With almost 500 staff and volunteers, we are the biggest lived experience organisation working in Inclusion Health in the UK. Our teams work in every community NHS area and in every prison in England, conducting outreach and providing a link between NHS services and the people they struggle to engage. We also work in parts of Scotland and Wales.
We are a leading part of the UK programmes to eliminate viral hepatitis, and we work with national and international partners to strengthen global elimination. We have a growing voice across Inclusion Health. And we are a core participant within the UK Infected Blood Inquiry, working closely with the communities affected, the Government and the NHS to ensure the Inquiry recommendations are implemented and everyone impacted receives long-overdue justice.
We offer excellent staff support, generous annual leave and a range of employee benefits. We are a Living Wage and Flexible Working employer, and a signatory to the Race at Work Charter.
The Hepatitis C Trust is a charity dedicated to eliminating hepatitis C in the UK by 2030.



The client requests no contact from agencies or media sales.
The main goal of this project is to get more people volunteering in local health services and community groups across West Essex and to make sure those volunteer roles stick around. This is a great chance to build on the huge community spirit and increase in health and care volunteering we saw during the pandemic.
What You'll Do:
- You'll help coordinate and run the project day-to-day in West Essex, working with the voluntary sector and NHS voluntary services.
- You'll be a key person who talks to and connects with different groups in the community, especially those who haven't volunteered much before.
- Your work will focus on supporting and growing the number of volunteers.
Who We're Looking For:
- Someone with experience in managing projects or working with the public (this could be in health, social care, or with charities/community groups).
- Someone who is good at engaging with a diverse range of people.
About the Team:
This role is part of a larger Volunteering for Health team that works across the wider area (Herts & West Essex). You will be supported by a Programme Lead and work alongside other Programme Coordinators based in different towns like Hertford, Hatfield, and Watford.
This programme is funded by the NHS until June 2027.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ROLE OVERVIEW
The role is responsible for delivering comprehensive HR support across the organisation covering recruitment, onboarding, training, and support for performance management and employee relations. It includes managing volunteer processes and working closely with both internal managers and external HR and training providers.
The postholder will play a key role in maintaining effective HR systems, ensuring policy compliance and supporting a positive work culture.
Key responsibilities
· Managing end-to-end recruitment processes across multi-disciplinary teams, including: recruitment, onboarding, DBS checking, training and development, absence and performance management, and leaver processing
· Oversight of SCT’s volunteer recruitment, onboarding, training and administration in collaboration with SCT’s manager
· Working closely with SCT’s outsourced HR support
· Providing SCT managers with guidance on volunteer recruitment and any management issues
· Implementing, maintaining and reviewing an annual training plan for all employees
· Maintaining up-to-date staff files and HR system records including DBS validation, handling confidential employee and volunteer data in line with data protection legislation
· Supporting employee relations by assisting with complaints, grievances and disciplinary procedures including the provision of support to managers on all employee-relations matters
· Working with SCT’s Business Operations Manager to ensure accurate information is provided to SCT’s outsourced payroll administrators to ensure accuracy of all relevant information
· Supporting the ongoing review, development and improvement of clear, consistent and accessible policies and procedures across the organisation
· Working closely with SCT’s managers to promote the ongoing communication, implementation and participation in the review cycle of policies and procedures
· Undertaking other reasonable duties that may be required from time to time.
PERSON SPECIFICATION
· CIPD-qualified to level 5: significant HR management experience will also be considered
· 3+years demonstrable generalist HR management experience or similar role types – ideally in a small organisation or NFP
· Demonstrable experience of working across multiple sites
· Excellent communication skills both written and in person with the ability to adapt to a range of audiences
· Experience of presenting materials and report-writing to a range of audiences.
PERSONAL QUALITIES
· Professional demeanour
· Ability to maintain confidentiality in all matters
· Meticulous attention to detail across a range of competing demands
· Ability to align with organisational values and promote the organisation’s vision and ethos
· Commitment to working in an inclusive, person-centred and trauma-informed environment
Desirable Skills and Experience
- Experience in developing and implementing annual training and development plans.
- Previous involvement in reviewing and updating organisational HR policies and procedures.
- Experience in the charity or voluntary sector, particularly in managing and supporting volunteers.
Rebuilding lives affected by homelessness, addictions, unemployment, mental illness, and the criminal justice system.


The client requests no contact from agencies or media sales.
We are looking for an experienced senior manager to lead our strategic communications, external engagement and network development. The post holder will champion The Politics Project’s mission, strengthen its profile, and foster partnerships that help empower young people.
ABOUT THE POLITICS PROJECT
The Politics Project supports young people to use their voice by providing them with outstanding democratic education. We work with young people, teachers, youth practitioners and politicians to help them learn, teach and engage in democracy. We are a non-partisan organisation working across the UK.
ABOUT DEMOCRACY CLASSROOM
Democracy Classroom is a partnership of over 100 civil society organisations from the youth, education and democracy sectors working together to support young people to engage in elections and democracy.
The network is supported by the Democracy Classroom Platform, which brings together over 1000 free educational resources for teachers and youth practitioners.
Democracy Classroom is a non-partisan, UK-wide initiative and a leading voice for the sector, reaching teachers and youth practitioners in 95% of the UK’s parliamentary constituencies. It coordinates the collective voice of organisations committed to democratic education, including through its joint submission to the Department for Education’s Curriculum and Assessment Review and the publication of The Roadmap to Votes at 16, a collaborative vision for the implementation of Votes at 16.
ABOUT THE ROLE
The Head of Communications and Networks will amplify The Politics Project’s voice, build strategic partnerships and strengthen collaboration across the youth, education and democracy sectors. You will lead on communications, stakeholder engagement and the continued development of the Democracy Classroom Network.
You will oversee a team responsible for communications, partnerships and events, providing leadership and guidance to ensure clear messaging, impactful storytelling and strong, coordinated engagement across the sector. The post holder will combine strategic thinking with strong operational delivery, managing both the external profile of the organisation and the networks that underpin its reach and influence.
Key responsibilities include:
Communications
- Develop and lead The Politics Project’s communications strategy to raise visibility and strengthen reputation.
- Ensure clear, consistent messaging across all channels, including website, social media, newsletters and press.
- Lead media relations, drafting press releases, handling journalist enquiries and identifying media opportunities.
- Monitor and evaluate communications activity to measure reach, engagement and influence.
Partnerships and networks
- Work with the Partnerships Manager and Director to cultivate and manage relationships with key stakeholders across civil society, government, education and youth sectors.
- Oversee the day-to-day running of the Democracy Classroom Network, including partner communications, newsletters and database management.
- Create opportunities for collaboration and knowledge-sharing between organisations, policymakers and institutions.
- Oversee the Democracy Classroom Platform and ensure it continues to grow as a trusted resource hub for teachers and practitioners.
- Act as The Politics Project’s representative and ambassador at external meetings, conferences and events.
Leadership and management
- Lead and mentor the communications and networks team, including line management of the Partnerships Manager, Communications Lead and Programme Coordinator.
- Manage relationships with freelance designers, illustrators and developers.
- Oversee evaluation and monitoring of communications and network activities, producing reports as required.
- Manage budgets and allocate resources effectively for communications, campaigns and events.
- Contribute to the organisation’s strategic planning and cross-programme collaboration.
- Carry out other duties as required in support of the organisation.
This is a fast-paced senior management role in a small but growing organisation. The post includes a six-month probation period and is fixed-term until March 2027, with the potential of extension depending on funding. Occasional travel within the UK and some evening or weekend work will be required.
BENEFITS
- 33 days’ annual leave including Bank Holidays (inclusive of 3 days’ leave between Christmas and New Year).
- 4% employer pension contribution.
- Professional development and training opportunities.
- Friendly, inclusive and supportive working environment.
ABOUT YOU
You are an experienced communications and partnerships leader who is passionate about democratic engagement and young people’s participation. You will bring creativity, strategic insight and strong relationship-building skills to strengthen The Politics Project’s profile and expand the Democracy Classroom Network.
You will have a track record of managing people and projects, developing communications strategies, and building collaborations across complex stakeholder landscapes. You will be confident in navigating the intersections of education, youth engagement and democracy, and able to balance strategic oversight with hands-on delivery.
Above all, you are a strong leader, communicator and collaborator who can inspire others, think strategically, and deliver tangible results in a fast-paced, mission-driven environment.
In accordance with our Child Protection and Safeguarding procedures, this position requires an enhanced DBS check that will be provided.
SKILLS AND EXPERIENCE
Essential
- Proven experience in leading communications, external engagement or partnership functions at a senior level.
- Experience managing and motivating teams, including staff and freelancers.
- Demonstrable success in developing and delivering communications strategies that raise profile and influence change.
- Strong understanding of press, media and digital channels, including social media campaigns and storytelling.
- Excellent writing, editing and presentation skills, with the ability to translate complex ideas into accessible content.
- Proven ability to build and maintain networks with diverse stakeholders, including NGOs, policymakers and funders.
- Excellent organisational and project management skills, with the ability to juggle multiple priorities and meet deadlines.
- Strong analytical skills and understanding of data and metrics to evaluate communications impact.
- Confident public speaker and facilitator, able to act as a credible spokesperson and ambassador.
- Proficiency in digital communications tools (social media platforms, email marketing, CMS, analytics tools).
Desirable
- Experience managing networks or coalitions across multiple sectors.
- Experience overseeing digital platforms and online communities.
- Understanding of UK education, youth and democratic engagement policy landscapes.
TO APPLY
Please submit your CV and a covering letter (maximum one side of A4) via the CharityJob website.
Closing date: 11:30 pm, Sunday 9th November 2025
Interviews: Week commencing Monday 17th November 2025
The client requests no contact from agencies or media sales.
Details:
Salary: £32,500 per annum.
Location: Hybrid Work Culture. We are proud to promote a truly hybrid work culture, recognising that every role is different, and everyone has unique needs and preferences. Our Hybrid Work Arrangement empowers each team member to work with their manager to choose the most effective way to work that balances your needs and Hospice UK’s. Our office is a short walk from King’s Cross station in London. For this role, we are looking for someone to come into the office at least one day a week. You can work remotely for the rest of the time. Equally, you may prefer to work from the office full-time.
Contractually this role is London-based.
Benefits:
- 25 days in the first year, increasing to 27.5 days in the second year of service and 30 days in the third.
- Matched pension scheme up to 7% of salary
- Support for staff with caring responsibilities
- Family-friendly culture
- Learning and development opportunities
- Enhanced carers and compassionate leave
How to Apply: CV and supporting statement - using Hospice UK’s supporting statement document – see below
Closing date for applications: 9 am on Monday 13 October 2025
Interview dates: Thursday 16 October 2025 . Interviews will take place online over MS Teams.
We’ll send assessments and some questions to you in advance so that you can prepare. Let us know if you have any specific needs to be able to fully engage with the process.
Job Information:
Are you an organised and proactive HR administrator who is developing along the CIPD career path and looking to make a difference in a national charity? Join Hospice UK’s small and collaborative People and Culture team, where you’ll play a vital and supportive role in delivering excellent service to colleagues and new starters.
As the People and Culture Officer, you will take the lead on administrative responsibilities and ensure the smooth day-to-day running of our people processes. Working closely with the People and Culture Manager, you will help deliver excellent customer service to colleagues and external contacts, and ensure that every new starter receives a receives a fantastic welcome to the charity.
In this role you’ll:
- Be the first point of contact for all candidates and new employees
- Coordinate recruitment administration
- Manage the onboarding and induction process across the organisation
- Respond to HR queries, escalating to the People and Culture Manager when appropriate
- Support employment lifecycle activity with the People and Culture Manager
- Maintain accurate and up-to-date colleague records and HR database entries
As the People and Culture Officer, you will have experience working in an administrative role, handling confidential information and managing multiple HR tasks at once. You’ll have delivered tasks to deadlines, possess knowledge of the recruitment and onboarding cycle, and demonstrate great interpersonal and listening skills. Strong organisational, time management, and communication abilities, along with attention to detail, are essential. You should also be able to handle sensitive situations with tact and confidentiality, and work collaboratively in line with our values.
If you’re interested in this role we’d love to hear from you. If you’d like to ask any questions before applying, you can contact Roneeta (her contact details are available on our website)
You’ll find lots more information in the Candidate Information Pack (available on our website to download).
How to Apply
To apply for this role, please send us the following documents by 9am on Monday 13 October 2025:
- Your CV. Ideally in Microsoft Word format and less than 3 pages of A4
- A completed supporting statement form (where you can demonstrate how you meet the person specification) - available on our website to download
- A completed equalities monitoring form - available on our website to download.
We will shortlist candidates based on their CV and supporting statements. A briefing of what to expect will be sent in advance to shortlisted candidates.
Closing date for applications: by 9am on Monday 13 October 2025.
Please make sure you provide your contact details in your email. Please note the interview dates above and let us know if there are any accommodations you might need to participate fully in the process. We will try to be flexible.
To be considered for this role you must have the right to live and work in the UK for your application to be progressed. Hospice UK is an equal opportunities employer and welcomes applications from all sections of the community.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role purpose
RISE strives for a world where people , including children and young people, can lead safe, purposeful lives as a result of better relationships within families and communities; where harmful behaviour is marginalised and fewer people , including children and young people, are victims of crime. In order to create safe communities, RISE empowers people to break their cycle of harmful behaviour. RISE’s programmes challenge attitudes and facilitate long-lasting behaviour change and are driven by the belief that people , including children and young people, can make better decisions, given the right support. RISE are specialists in designing and delivering evidence-based, transformative behaviour change courses within the criminal justice system and wider community.
With the main objectives of reducing re-offending and helping to protect the public, the RISE practitioner will deliver a range of interventions (individual and group), that RISE may design, commission or be commissioned to deliver in the future, both in the community and in custody.
The main purpose of this role is to support and assist Facilitators, Advanced Practitioner, Responsible Officers and Service managers in the administration of the Domestic Abuse contracts delivery by co-ordinating project resources such as people and equipment. The post holder will also be responsible for maintaining information systems linked to specific DA contracts.
Key duties and accountabilities
- To undertake a range of administrative duties, including log on cases, tracking and issuing documents to clients.
- Be adept in managing a new client based system.
- Working closely with practitioners to facilitate and schedule service users onto courses or appointments or chasing information.
- Drafting documentation where appropriate under direction from the Service Manager.
- Communicate with referrers, specifically social workers, mental health provoiders.
- Maintaining excellent filing and records of case files to ensure effective recording on attendance and completion of courses.
- Ensure the team has excellent administrative support across all projects.
- Help manage communications both within the project team and between the project teams and project delivery partners.
- To ensure that all contractual information is recorded, updated and accessible.
- Work with Team leader and Service Manager and practitioners to support the scheduling of and take the initiative/decisions of assigning service users to relevant groups/1-2-1 sessions based on outcome of assessment.
- Keep any relevant records for audit compliance.
- Collate information and complete the monthly/quarterly KPI data reports required by commissioning partner as stated within each individual contract.
- Provide excellent customer service and be the first point of contact for telephone communication for our commissioning partners, service users and families and transfer enquiry to appropriate staff member if unable to resolve query themselves.
- Be solution focused and able to troubleshoot.
- Collate and analyse statistical information.
- Prepare and present management information as requested by Service Manager.
- Prepare reports and provide performance information to inform decision making.
- Provide general administrative support relating to the running of the department (purchasing, maintaining rota, basic resource management).
General tasks:
- Develop excellent relationships with customers and respond positively to their needs.
- Be a strong advocate for RISE interventions, representing RISE and its interventions at key stakeholder events.
Confidentiality and Information Security
- Adhere to the Data Protection and Freedom of Information Acts and comply with the terms of RISE’s Privacy, IT and Data protection policies, and that of our partners where relevant.
- Comply with security measures in accordance with RISE policies and our partner’s E-mail and Internet use.
Safeguarding Children and Vulnerable Adults
- RISE has a legal Duty of Care to all persons with whom we work- please see our Duty of Care Statement .
- RISE is committed to keeping children, young people and vulnerable adults safe. Post holders with direct service user contact are responsible for promoting and safeguarding the welfare of children , young people and vulnerable adults s/he is responsible for or comes into contact with. Post holders not in direct offender contact have a general responsibility for safeguarding children, young people and vulnerable adults in the course of their daily duties and for ensuring that they are aware of the specific duties relating to their role.
Other duties
- Undertake other duties as may be required which are commensurate with the grade and nature of the post.
- Willing to understand and oversee other projects.
Essential Experience, Knowledge & Skills
- Excellent prioritisation skills.
- Good written and verbal skills
- Excellent attention to detail.
- Ability to manage conflicting demands and meet deadlines.
- Ability to work on own initiative.
- Ability to stay calm under pressure.
- A methodical and thorough approach to work.
- Approachable, proficient and a good team player.
- Strong organizational, grammar and communication skills.
- Ability to compile data and reports.
- Ability to collate information and present in relevant format.
- Strong IT skills and experience of working with Word, Excel and Microsoft project skills.
- A proactive approach to problem solving.
- Data analysis skills.
- A strong administrative skill set.
- Accurate data management and input at high volume, paperwork checks and claim checks.
- Competent liaising with a range of external stakeholders including senior management.
- A background in administration and proven experience of providing proactive administrative support.
- The ability to work with minimum supervision as part of a small internal team.
- Enthusiasm to contribute to creating a team that is viewed as an exemplar of high quality across the RISE and beyond, making the department an enviable environment to work in.
Essential Qualifications
- Good general level of education including Math's and English to GCSE Level.
To apply, please submit your cv and a cover letter outlining the experience and skills you bring to this role and explaining why you are interested in this position.
The client requests no contact from agencies or media sales.