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Organisational development advisor jobs in Birmingham

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Not For Profit People, Remote
£32,375.00 per annum
Posted 2 weeks ago

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Closing in 4 days
Molly Rose Foundation, Remote
£55,600 - £61,600 per year
Seeking an experienced operations professional to help grow and streamline our activities and deliver against our organisational strategy.
Posted 1 week ago Apply Now
Father Hudson’s Caritas, Birmingham (On-site)
£56,947 - £64,612 per year
We are looking for a CCAB qualified, senior-level financial leader
Posted 2 days ago
Closing in 6 days
Magic Breakfast, Remote
£42,000 per year
We are looking for a passionate Policy and Public Affairs Manager to join our supportive Policy and Public Affairs Team.
Posted 5 days ago
Closing in 7 days
Myaware, Remote
£38,000 - £42,000 per year
This is an exciting opportunity to join the Myaware team in a brand-new role as full-time Manager of Philanthropic Giving.
Posted 6 days ago Apply Now
Closing in 7 days
Habitat for Humanity Great Britain, Remote
£55,000 - £59,000 per year
Posted 1 week ago
The Degrees Initiative, Remote
£55,000 - £60,000 per year
Posted 2 weeks ago
Closing tomorrow
Dudley Lodge Safeguarding Children Services, Coventry (Hybrid)
£75,908 - £81,775 per year
You will be a member of the Executive Team. Fully qualified accountant with finance leadership in a charity or not-for-profit organisation.
Posted 1 week ago
Humanimal Trust, Remote
£60,000 - £64,285 per year FTE (£42,000 - £45,000 pro rata)
Posted 1 week ago Apply Now
Your City and Metropolitan Hospitals Charity (Sandwell & West Birmingham NHS Trust), West Midlands (Hybrid)
£32,073 - £39,043 per year
Make a lasting difference. Support care beyond the NHS. Can you be our Legacy & In Memory Fundraising Officer?
Posted today
Page 1 of 1
Remote
£33,450 per year
Full-time
Permanent
Job description

***Please note this role is fully remote but will require mandatory onsite training for the first 2-3 weeks of employment***

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt. The team's advisors are trained to navigate complex financial situations, offering tailored advice that empowers clients to regain control of their finances. Their work is vital in fostering financial resilience within the community, ensuring that individuals have the tools they need to achieve long-term financial stability.

Job purpose


As a Debt Advisor (Omni-Channel: Telephone & Video), your primary role will be to provide over-indebted clients with tailored debt advice through various channels, including telephone, WhatsApp, and our network of video advice kiosks located in prisons, hospitals, job centres, town halls, and other community settings. You will help clients start their debt advice journey efficiently, ensuring they receive accurate and effective support.

Scope of role


1. To provide over-indebted clients with free, face-to-face advice that is accurate, effective and tailored to individuals’ circumstances
2. To maintain detailed case records
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Please download the full Job Description for more details

What We’re Looking For:

  • Ability to give accurate, personalised advice and support clients to make informed decisions
  • Experience carrying out detailed casework and acting on behalf of clients when needed
  • Strong record keeping, with case notes completed to required standards and deadlines
  • Commitment to keeping debt advice training up to date
  • Good teamwork and the ability to manage your own workload while meeting targets
  • Commitment to following organisational policies and procedures
  • Commitment to working in line with Toynbee Hall’s values:
    • Inclusive – open-minded, transparent, collaborative; seeking fresh and alternative perspectives.
    • Courageous – principled, ambitious, and acting with integrity.
    • Empowering – shifting power, sharing knowledge, and enabling people to take action for themselves

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

  • 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
  • After 2 years: +3 extra days of leave.
  • After 3 years: +1 additional day.
  • After 5 years: A total of 30 days annual leave
  • Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 

  • Additional Perks & Support

  • Enhanced Sick Pay for peace of mind during illness
  • Enhanced Maternity & Paternity Leave to support growing families
  • Employee Eyecare Vouchers to support your vision health
  • Employee Assistance Programme for free, confidential advice and support
  • Mental Health First Aid to ensure workplace well-being
  • Tenancy Deposit Scheme to help secure your home
  • Interest-Free Season Ticket Loan for cost-effective commuting
  • Cycle to Work Scheme to promote a healthier, greener way to travel
  • Charity Mentoring Network to support professional development and networking
  • Westfield Health Cash Plan to cover your healthcare needs specified in the policy
  • Perk Box

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Please download the full Job Description for more details

Application deadline is 12 June 2026

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

  • 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
  • After 2 years: +3 extra days of leave.
  • After 3 years: +1 additional day.
  • After 5 years: A total of 30 days annual leave

Pension

  • Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

  • Enhanced Sick Pay for peace of mind during illness
  • Enhanced Maternity & Paternity Leave to support growing families
  • Employee Eyecare Vouchers to support your vision health
  • Employee Assistance Programme for free, confidential advice and support
  • Mental Health First Aid to ensure workplace well-being
  • Tenancy Deposit Scheme to help secure your home
  • Interest-Free Season Ticket Loan for cost-effective commuting
  • Cycle to Work Scheme to promote a healthier, greener way to travel
  • Charity Mentoring Network to support professional development and networking
  • Westfield Health Cash Plan to cover your healthcare needs specified in the policy

How to Apply

Complete our online application for, attach your CV and a Cover Letter.

Application deadline is 12 June 2026

Application resources
Organisation
Toynbee Hall View profile Organisation type Registered Charity Company size 51 - 100

Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London

Posted on: 18 May 2026
Closing date: 12 June 2026 at 23:00
Job ref: Video Debt Advisor - May 2026
Tags: Advice / Information, Advocacy, Customer Service, Customer support, Data Entry

The client requests no contact from agencies or media sales.