Organisational development and change lead jobs in Stevenage, hertfordshire

Title:  Head of Campaigns

Salary:        £60,000

Contract:      Temporary

Hours:  37.5 per week (Monday to Friday) 

Holiday:  25 days per year plus bank holidays 

Location:  Home based with regular across the UK

Probationary Period:  3 months

Reports to:  Chief Executive

Benefits:  An additional 3 days holiday between Christmas and New Year

Flexitime policy

5% pension contribution

Anticipated contract duration:  9th November 2026 - February 2028 

We are River Action

We are a small and agile campaigning organisation on a mission to rescue the UK’s rivers from a toxic cocktail of agricultural, sewage and industrial pollution and water shortages. We support community action, galvanise and mobilise public opinion, influence government policy, take legal actions and call out destructive industrial practices to incentivise changes that end river pollution and secure freshwater. 

We are a talented team of positive disrupters and stakeholder mobilisers delivering our strategy to urgently protect and restore our rivers for the benefit of communities, rivers and wildlife.

Our rivers are our life support system and they are dying. We need urgent action to bring them back to life.

Who we are looking for

We're looking for an exceptional campaigner to lead an ambitious environmental campaigning  programme for just over a year to cover maternity leave. This is an exciting opportunity for an inspiring leader who can develop bold, strategic campaigns that shift public debate, influence decision-makers and deliver tangible environmental outcomes.

You'll be an experienced campaign strategist who understands that lasting change rarely comes from a single tactic. You'll know how to bring together compelling communications, evidence and investigations, grassroots mobilisation, political engagement, legal interventions and partnerships into integrated campaigns capable of changing policy, behaviour and corporate practice.

We're looking for someone who combines strategic vision with practical delivery. Someone who is comfortable making decisions in a fast-moving environment, spotting opportunities as they emerge and adapting campaigns to maximise impact.

Experience in environmental campaigning would be highly valuable, but above all we're looking for someone with an outstanding track record of leading successful campaigns that have shifted opinion, influenced policy or held powerful institutions to account.

We’re looking for someone who brings energy, creativity and courageous leadership. Someone who is excited by building campaigns that challenge the status quo, comfortable navigating complexity and able to combine bold thinking with sound judgement. You'll know when to disrupt, when to collaborate and how to inspire others to believe that together we can restore the UK’s rivers. 

If you're motivated by creating change, thrive in a dynamic environment and want to lead campaigns that make a genuine difference to one of the UK's greatest environmental challenges, we'd love to hear from you. 

What you’ll be doing:

As Head of Campaigns, you will be developing and delivering bold, integrated campaigns that drive lasting change for the UK's rivers. You'll lead and inspire a talented team of campaigners, helping them to develop innovative, impactful campaigns while fostering a collaborative, ambitious and supportive culture. You'll work closely with colleagues across communications, policy, legal, fundraising and research, ensuring our work is strategically aligned and greater than the sum of its parts.

Leading River Action's Campaigns Team, you will shape the organisation's campaigning strategy, ensuring our work is innovative, evidence-led and designed to influence public opinion, hold polluters to account and secure meaningful political and systemic change. You'll create campaigns that connect compelling storytelling with community mobilisation, strategic communications, political advocacy, legal action and partnerships, ensuring every part of our work contributes towards our mission to rescue the UK’s rivers.

You'll provide strategic leadership across the full campaign lifecycle, overseeing campaign planning, delivery, budgeting, resourcing and evaluation. You'll ensure our campaigns are informed by robust evidence, guided by clear objectives and measured against meaningful outcomes, using insight and learning to continually strengthen our impact.

You will lead River Action's communications and public profile, ensuring our campaigns cut through the national conversation, inspire public action and strengthen our reputation as one of the UK's leading environmental campaigning organisations. You’ll oversee media, messaging and campaign communications that amplify our voice and build public support for change.

Internally, you'll work in close partnership with the Head of Public Affairs to ensure our public campaigns reinforce and accelerate our political influencing work, while ensuring community campaigns and grassroots action inform our national priorities. You'll also work alongside the Head of Legal to develop campaigns involving strategic litigation to achieve change within and outside of court and legal processes, using legal action as a catalyst for wider public awareness, policy change and industry accountability.

As a member of River Action's Senior Management Team, you'll help shape the strategic direction of the organisation and contribute to organisational leadership beyond your own department. You'll work alongside the CEO and fellow Heads of Department to deliver our organisational strategy, embedding collaboration, innovation and impact across all areas of our work.

You'll also play a key role in securing the resources needed to deliver our ambitions. Working with the Head of Development, you'll help develop compelling funding proposals, inspire funders with our vision and demonstrate the impact of our work through robust monitoring, evaluation and reporting. Working with the Finance and Operations Manager, you'll oversee campaign budgets, ensuring resources are managed effectively and strategically.

Main Duties 

• Provide strategic leadership as a member of the Senior Management Team, supporting the CEO to deliver River Action's organisational strategy, theory of change and long-term vision.

• Lead the development and delivery of River Action's integrated campaigning strategy, ensuring our public campaigns drive measurable environmental, political and societal change.

• Develop and oversee a portfolio of ambitious national campaigns, identifying opportunities to influence public opinion, policy, regulation and industry practice through innovative and impactful campaigning.

• Lead River Action's communications, media and public engagement strategy, ensuring compelling storytelling, strong brand visibility and effective use of traditional, digital and social media to grow our influence and supporter base.

• Lead the planning and delivery of River Action’s creative interventions and actions, from polling, petitions and shareholder actions to public protests and high-profile actions.

• Serve as a senior public representative and spokesperson for River Action, building the organisation's profile and influence through media engagement, public speaking, stakeholder engagement and high-profile external events.

• Oversee River Action's digital campaigning platforms, including the strategic development of our website and digital engagement tools.

• Work closely with the Head of Public Affairs  to ensure campaigns and political advocacy are fully integrated, maximising opportunities to influence government, regulators and decision-makers.

• Work closely with the Head of Public Affairs to ensure grassroots action informs national campaigns, and national campaigns empower and amplify community action.

• Work with the Head of Legal to identify, develop and deliver strategic legal interventions that strengthen campaigns, increase accountability and drive systemic change beyond the courtroom.

• Build and maintain influential relationships with campaign partners, coalitions, NGOs, academics, community organisations, funders and other key stakeholders to maximise collective impact.

• Lead campaign planning, governance and delivery, ensuring campaigns are effectively resourced, managed and evaluated against agreed objectives, budgets and monitoring, evaluation and reporting (MER) frameworks.

• Lead, inspire and develop the Campaigns Team, fostering a collaborative, creative and high-performing culture that enables colleagues to thrive and deliver exceptional work.

• Work with the CEO, Head of Development and senior colleagues to secure funding for campaign activities, contributing to funding proposals, donor engagement and impact reporting.

• Work with the Finance and Operations Manager to develop, monitor and manage campaign budgets, ensuring resources are used effectively and strategically.

• Support organisational reporting by contributing to Board papers, quarterly and annual reports, organisational planning and performance monitoring.

Other Duties & Responsibilities 

• Adopt a positive approach to personal and professional development; engaging in one to one meetings and relevant training.

• Be aware of, and act on, relevant health and safety responsibilities as an employee of River Action and adhere to these wherever you are working.

• To maintain confidentiality in all areas of work at River Action.

• UK travel will be required. Training & operational activities may require overnight stays away from home, in which case standard River Action procedures apply.

• Demonstrate a strong commitment to creating an inclusive, equal and diverse workplace and a positive organisational culture.

• Work collaboratively with colleagues across River Action to collectively deliver our ethos and mission.

What you’ll bring

The position will suit a strategic, well organised, energetic, passionate and dedicated person. The ideal person will be an excellent leader, a people person, and thrive within a dynamic and fast-paced environment. The person will have a passion to protect and restore our waterways and hold those responsible for environmental destruction to account.

• Ability to think strategically to deliver campaigns that are positively disruptive and meet River Action values.

• Line management experience of highly experienced professionals, bringing out the best in your team.

• Creative attitude and skills for solving problems and raising awareness of problems and solutions.

• A head for organisation and excellent time management, bringing others along with you in planning and delivering interventions and projects at short notice and under pressure.

• Experience in public and/or political campaigning either within or outside the environmental sector.

• Experience and contacts in communications and PR. 

• An understanding of the issues that are impacting our rivers, and their solutions.

• The ability to establish and maintain effective contacts and relationships with senior and influential external individuals and bodies.

• The ability to communicate effectively and appropriately with a wide range of people both verbally and in writing including the media, community groups, other NGO representatives, government, industry leaders, supporters and followers on social media.

• Exceptional IT literacy and a head for figures and budgeting.

• Ability to work independently and take initiative to solve problems.

• Ability to work flexible hours as necessary.

• A good team player with a willingness to muck in as and where required.

• Ability to think clearly even when working under pressure.

• A passion for River Action’s mission and vision.

Diversity and Inclusion

Don’t meet every single requirement? Studies show that women and people of colour are less likely to apply for jobs unless they meet every single criteria. We are committed to building a diverse, inclusive and equitable workplace. So if you like the look of this role but your past experience does not align perfectly with everything in the job description, we would still like to hear from you. You may be just the right person for this or other roles. 

How to apply

To apply, please submit to jobs at riveractionuk dot com with the subject ‘Head of Campaigns’’:

• your CV (2 pages max), 

• a cover letter (2 pages max) explaining why you want to work for River Action and how your skills and experience meet the requirements of the role, and 

• a written submission (2 pages) as described below. 

Only applications including all three documents will be accepted. Please provide your documents in pdf format. 

Written submission

River Action is looking to develop a campaign around water security in the UK to launch in 2027. Please put together a campaign brief setting out the challenges faced, how we would develop and deliver this campaign including campaign asks; campaign outcomes; public, political and legal tactics; routes for funding and resource requirements.

Your campaign brief should be no longer than 2 sides of A4. 

Application process

Applications will be reviewed on a rolling basis until 23:59 on 19th July.

Should your application be shortlisted, the next stage will involve an initial 30 minute interview on 28th July via video conference. You may then be invited to attend a second interview with a panel on 3rd August. 

Please indicate in your covering letter or in a covering email your availability for interviews on these dates.

If you have any questions about the role or your application, please contact us on jobs at riveractionuk dot com.

What you need to know: 

• Job Title: Community & Support Lead 
• Reports to: Head of Operations 
• Salary: £15,000 (FTE equivalent £35,000) 
• Hours: 15 hours per week, worked flexibly across the week between 7:00am and 7:00pm. Occasional evening and weekend working may be required to support organisational needs, with advance notice provided wherever possible. 
• Location: Fully remote with occasional UK travel 
• Contract Type: Fixed-term 1 year - This post is funded by The National Lottery Community Fund.

Experience in one or more of the following areas is required for this role: oncology, cancer care, urology, gynaecology, adolescent and young adult services, community nursing, or a related healthcare setting. Please provide evidence of your relevant experience in your covering letter and/or CV.

The knowledge, compassion and communication skills developed through supporting patients and families affected by cancer are directly transferable to this role. 

You will be responsible for leading our community and support services, building meaningful relationships with people affected by cancer, and helping us continue to develop services that are shaped by lived experience. 

About Us 

The Robin Cancer Trust is looking for a Community & Support Lead to help shape and grow the support we provide to people affected by testicular and ovarian germ cell cancers across the UK.  Driven by our community built from lived experience - we support individuals and families navigating diagnosis, treatment, recovery, and life beyond cancer. We connect our community with trusted information, supportive communities, opportunities to share their experiences, and services designed to help them feel informed, empowered and understood. 

We do this by: 

• Connecting people affected by cancer through our community and shared lived experiences. 
• Providing trusted information, signposting and practical support when people need it most. 
• Creating opportunities for patients, families and supporters to help shape our services and future work. 
• Building a community that breaks isolation, starts conversations and reminds people they are not alone. 

Our values: 

• Respect: Not only for the important work we undertake, but also for the people who support our mission. We believe in open, honest and empathetic communication between ourselves and our community. 
• Creativity: We are a small team with a big vision. In order to drive the change we want to see in the world, we must innovate, disrupt and experiment. 
• Trust: We are accountable to each other and our community. We are responsible for upholding these values and the quality of work we undertake and will do so with integrity at all times. 

If our mission, vision and values inspire you and resonate with you, we would love to hear from you. 

About the role

This is a newly redesigned role created following a review of Robin Cancer Trust's support services. 

The Community & Support Lead will play a key role in ensuring that people affected by testicular and ovarian germ cell cancers can access compassionate support, trusted information, meaningful connections and opportunities to shape our future work. 

We particularly welcome applications from nurses and other healthcare professionals who may be looking for a career change, greater flexibility, or an opportunity to use their skills in a non-clinical setting. Whilst this is not a clinical position and does not involve providing medical advice, your understanding of the patient experience, treatment pathways and the emotional impact of a cancer diagnosis would help us deliver high-quality, person-centred support to our community.

This role may particularly appeal to nurses seeking flexible, remote working arrangements, including those looking for school-hours working, a better work-life balance, or an opportunity to continue making a meaningful difference outside of frontline clinical practice. 

Our Culture: 

Our culture is the most important thing to us. 

We want someone to join our team with empathy, creativity, versatility and initiative. We are looking for someone who can make this role their own, help shape the future of our support services, and grow alongside the charity as we continue to evolve. 

We are looking for someone who cares deeply about people, is comfortable having meaningful conversations, and is passionate about building communities that make a difference. 

Job Purpose: 

The Community & Support Lead will act as the primary point of contact for Robin Cancer Trust's support services and community activity.

The role will lead the development and delivery of our support offer, including patient enquiries, community engagement, signposting, Thriver Packs, WhatsApp communities, lived experience involvement and service development. 

The role will work closely with the CEO, Head of Operations, Medical Advisory Board and Clinical Advisor to ensure our support services remain compassionate, effective, safe and impactful. 

Key Responsibilities: 

Community Support 

• Respond to support enquiries from patients, families and supporters. 
• Coordinate the delivery of Thriver Packs. 
• Signpost individuals to relevant organisations, services and resources. 
• Maintain accurate support records and impact data. 
• Ensure enquiries are managed professionally and compassionately. 

Community Development 

• Lead and develop the Thriver Community. 
• Manage and moderate Robin Cancer Trust's WhatsApp communities. 
• Build meaningful relationships with people affected by cancer. 
• Create opportunities for lived experience involvement. 
• Recruit, engage and support community volunteers. 

Service Development 

• Identify gaps, opportunities and emerging community needs. 
• Support the development of new support services and wellbeing initiatives. 
• Build relationships with charities, healthcare professionals and support organisations. 
• Contribute to the evaluation and continuous improvement of services. 

Governance & Administration 

• Coordinate Medical Advisory Board meetings and actions. 
• Maintain support service reporting and records. 
• Support safeguarding processes and escalation pathways. 
• Work alongside the Clinical Advisor where specialist support is required. 

 Equal Opportunities: 

Robin Cancer Trust is committed to being an equal opportunity employer. We recruit based upon capability and all applicants will receive consideration for employment without regard to age, disability, gender reassignment, marriage and civil partnership status, pregnancy and maternity, race, religion or belief, sex or sexual orientation. The Robin Cancer Trust is aware  that we are not as diverse as we want to be, so we are actively searching for people who share our passion for our mission, with different backgrounds, perspectives and experiences, to collectively make a difference. If there is anything we can do to support you during the application or interview process, please let us know and we will do everything we can to ensure you have a positive and comfortable experience. 

Supporter Journey Lead

Salary:£36,880 - £41,439
Location: Home based with an expectation to travel as appropriate each month
Hours: Full Time – 35 Hours a week
Contract: Permanent 

We’re looking for a Supporter Journey Lead to join our Supporter Experience team.

This is a key role in shaping how supporters experience Help for Heroes across different journeys, touchpoints and moments that matter.

You’ll work with teams across Commercial to map, develop and improve supporter engagement journeys, turning strategy, insight and campaign learning into practical plans that strengthen relevance, supporter experience and long-term value.

About the Role

As Supporter Journey lead, you’ll lead the mapping, development and ongoing improvement of supporter engagement journeys across Commercial.

You’ll work with product owners, delivery teams and enabling colleagues to understand current journeys, define target journeys, identify pain points and opportunities, and turn strategy, audience insight and campaign learning into clear, practical plans.

In this role, you will:

• Map and maintain current and target supporter journeys across Commercial, defining key stages, touchpoints, triggers, handoffs and moments that matter.
• Run journey mapping, process discovery and improvement workshops to identify pain points, gaps, opportunities and inconsistencies.
• Work with product owners and relevant teams to define journey requirements for campaigns, communications, process changes, data capture and operational improvements.
• Coordinate with Digital/ESP, data, content, supporter care, fundraising and other teams to make sure journey changes are understood, aligned and deliverable.
• Help ensure audience segmentation is applied meaningfully, so content, asks and next steps are relevant to different supporter groups.
• Use campaign learning, supporter feedback and operational insight to identify where journeys should be adjusted, strengthened or simplified over time.

About You

Are you someone who enjoys understanding how people experience an organisation across different touchpoints, channels and moments?

Do you like bringing people together to map journeys, uncover pain points and turn ideas, insight and learning into practical improvements?

You’ll be confident working across supporter, customer or audience journeys, with a good understanding of how touchpoints, handoffs, segmentation and communications shape experience.

You’ll be comfortable working with product owners and delivery teams to define clear requirements, actions and workplans, while keeping activity aligned, realistic and deliverable.

You’ll also be someone who can use campaign learning, supporter feedback and basic performance information to identify where journeys could be strengthened, simplified or made more relevant.

Essentially, we’re looking for someone who is supporter-focused, organised, collaborative and practical — with the facilitation and relationship-building skills to help teams improve journeys and create better experiences over time.

About the Team

Supporter Experience is a newly formed department within Commercial, created to help us better understand, engage, support and motivate our supporters.

We’re a collaborative and developing team, working across Commercial to shape more joined-up, relevant and thoughtful supporter journeys.

This is an opportunity to help shape how the department develops from the beginning, bringing teams together to understand supporter needs, improve key moments and create stronger experiences over time.

In return we can offer you:

• Belonging to a team who make a difference to our community and value equality, diversity and inclusion.
• 29 days’ annual leave plus 8 bank holidays, regardless of service — plus your birthday off to celebrate!
• Opportunity to buy and sell up to 5 days annual leave per year.
• Added to our free health scheme from day one, including discounts on dental, opticians, massages, and more - with the option to upgrade.
• 3 volunteer days per year to support the Help for Heroes community.
• A generous salary sacrifice pension scheme with an 8% employer contribution and a minimum 3% employee contribution, plus life insurance up to 4× salary as an active member.

Closing date: 5th July 2026

We reserve the right to close this vacancy early if we receive a high number of strong applications.

We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Working across the whole secretariat, from campaigns to communications to fundraising, this role is critical in the running of the organisation and supporting the aims of the coalition.

The Membership Engagement Manager will ensure TCC effectively supports its membership to become more than the sum of its parts, playing a pivotal role in strengthening and expanding our coalition by building and facilitating meaningful relationships with member organisations, both new and existing. This position is responsible for enhancing member engagement, ensuring the delivery of value to our members, and supporting the organisation's strategic objectives through effective membership management and communications.

JOB DESCRIPTION

Member Engagement & Support

• Serve as the primary point of contact for member organisations, addressing inquiries and providing support to enhance member satisfaction.

• Develop and implement strategies to increase member engagement, including organising events, webinars, and networking opportunities, including regular All Coalition Meetings and Annual Movement Gatherings.

• Facilitate onboarding processes for new members, ensuring a smooth integration into the coalition.

• Ongoing relationship management of members, including effective outreach and communications

• Invoicing membership fees and ensuring payment is made

• Lead on communications to members through a regular newsletter and ad-hoc communications around campaigns

• Supporting members to engage with TCC activity

• Work with colleagues to co-create campaigns and activities that meet member needs and ambitions

Membership Growth & Retention

• Design and execute membership recruitment campaigns to attract new member organisations.

• Monitor membership trends and feedback to develop retention strategies and reduce member attrition.

• Collaborate with the Digital Campaigns Manager to promote membership benefits and success stories.

Data Management & Reporting

• Maintain accurate and up-to-date membership records using the organisation's CRM system.

• Generate regular reports on membership statistics, engagement levels, and feedback to inform strategic decisions.

• Analyse data to identify opportunities for enhancing member value and engagement.

Infrastructure to support Collective Impact

• Responsible for the maintenance and development of the central Member Resource Hub

• Responsibility for managing the day to day delivery of the Local Intelligence Hub project (online data hub providing climate-relevant data at a constituency level), including being the key contact with our external partner organisation who maintain and develop the hub, and keeping TCC members and staff involved and informed about the project as needed.

• Contribute to the development of programs and services that meet the evolving needs of members.

• Represent the organisation at external events and forums to promote membership and build partnerships.

The job description is not exhaustive and you may be asked to carry out additional tasks which are appropriate to your job role, as required by your line manager

PERSON SPECIFICATION 

Essential

• Proven experience in membership management, stakeholder engagement, or a related field.

• Strong interpersonal and communication skills, with the ability to build and maintain relationships with diverse stakeholders, using facilitation skills to bring people together in a meaningful way

• Excellent organisational skills, with the ability to manage multiple projects simultaneously and meet deadlines.

• Some experience of line management of volunteers or paid staff

• Proven ability to support the work of committees and take minutes.

• Demonstrable experience of organising meetings and conferences.

• Proven ability to maintain simple accounts and oversee budgets. 

• Able to handle administrative tasks in a quick and efficient manner, including organising meetings and responding to enquiries quickly

• Works well as part of a team, but also a self-starter that’s able to take initiative while working with little supervision

• Highly organised and meticulous.

• Commitment to EDI and representation

Desirable

• Experience working within a coalition or membership-based organisation.

• Familiarity with the climate and environmental sector.

• Knowledge of best practices in member engagement and community building.

• Proficiency in using CRM systems and data analysis tools to manage membership information and generate insights.

The role

The Partnership Managers (South) will be responsible for leading and nurturing TLC’s regional and local partnerships, acting as the organisation’s primary regional partnership lead and representative across their geography. 

The role focuses on partnership effectiveness, system intelligence and opportunity, ensuring TLC is well positioned within local systems, collaborations and funding environments. Partnership Managers play a critical role in supporting growth and deepening the impact of TLC’s service provision in local communities. The role will involve translating regional insight into organisational learning, working closely with the Development team to shape visibility, influencing and policy priorities

About you

You are a confident, values led relationship builder who enjoys working across complex systems and local places. You bring experience of partnership working or stakeholder engagement and are comfortable building trust, influence and credibility.

You listen well, make sense of what you hear, and can spot opportunities, risks and patterns that help shape organisational learning and impact. You’re organised, collaborative and motivated by work that creates meaningful change for people and communities.

Above all, you are aligned with TLC’s values and believe in the power of strong, ethical partnerships to support positive outcomes.

We want you to feel empowered to bring your best to this role, so we encourage flexible working around core hours. We offer an annual continuous Professional Development allowance, generous annual leave entitlement and Birthday leave.

About us

TLC: Talk, Listen, Change is a leading relationships charity, supporting individuals, couples and families through crisis, trauma and abuse, and helping them build safer, healthier relationships across the UK.

Partnerships are central to how we work. We aim to be a trusted partner and generous collaborator, bringing our Safe, Authentic and Person‑Centred values to life through thoughtful, ethical and consistent relationships. We invest in partnership for the long term, share learning openly and use our voice to support the sector and grow the impact of our work.

This is a pivotal time for TLC: Talk Listen Change and we are looking for enthusiastic, experienced, engaged and highly motivated people to join our team.

We aim to encourage a culture where people can be themselves and be valued for their strengths. We seek to attract and employ the best people from the widest pool, reflecting the diverse range of people we support.

We want to make our recruitment processes accessible to everyone, so if there is any way that we can support you to be the best you can be, please contact us. 

This post is subject to an enhanced DBS check.

As a Social Entrepreneur Support Manager, you will be focused on delivering the best possible support to social entrepreneurs and their venture to help them maximise their social impact. This role will lead on finding, funding and supporting social entrepreneurs to offer them the best chance of success, from start up to scale. This role will be working with a diverse range of Social Entrepreneurs, both in terms of their lived experience, and the stage of their venture.

You will be responsible for working with a portfolio of social entrepreneurs at different stages of their journey, from ideation through to growth and scale. The portfolio of social entrepreneurs you will be supporting may vary dependent upon the team you sit within. You may be focused on early-stage or growth stage ventures as needed, offering more flexibility, variety, and skill development opportunities. You will be responsible for the delivery of a package of support that provides the social entrepreneur with awards (grants), Individual and business support, access to peer-to-peer support and to networks.   

In the respective teams you will also play an important role in deepening our capability and expertise when it comes to supporting social entrepreneurs during these different stages, building Pathways to Growth. You may also support the design, development and delivery of externally funded programmes or work with thematically/geographically linked social entrepreneurs as appropriate. Increasing UnLtd’s visibility and positive reputation in the development of local networks and connections to enable us to deliver on our strategic goals and driving peer to peer engagements locally and online, nationally.   

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are now recruiting for a role providing focused, time-limited information, advice and guidance to individuals experiencing mental health challenges, supporting them to return to, remain in, or move towards employment, with a particular focus on engaging those facing multiple and intersecting barriers to work.

This is a full-time, permanent role working 35 hours per week.

What you’ll be doing

If you were working with us, you would be:

• Managing a varied caseload of clients, providing tailored information, advice and guidance to support their employment goals
• Working collaboratively with clients to identify their individual needs and the level of support required
• Developing clear, realistic Action Plans with clients, and reviewing these regularly to reflect progress and changing circumstances
• Supporting clients to address workplace challenges, helping them to return to work, remain in employment, or secure new roles
• Monitoring and tracking progress towards agreed employment outcomes, ensuring support remains focused and effective
• Enabling access to wider opportunities such as training, education, volunteering and other development pathways
• Making appropriate referrals to external services and partner organisations to ensure holistic support for clients

This role requires a proactive and person-centred approach, with a strong focus on achieving meaningful and sustainable employment outcomes.

What we offer

• 30 days annual leave plus public holidays (FTE) 
• Flexible, paid Wellbeing Hour every fortnight (FTE) 
• 35 hours working week
• 6% employer pension contribution 
• 1 day per week working from home subject to completion of Homeworking Checklist
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment
• Paid carers' leave available

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Please note that this is a re-advertised vacancy. Previous applicants who have already been assessed through the interview process for this role will not be reconsidered at this stage.

Use your experience as a Safeguarding Lead to set clear direction, challenge thinking and ensure safeguarding is consistently strong, effective and trusted.

You will drive meaningful change ensure safeguarding is embedded across every part of the organisation. If you are ready to bring your expertise into a role where your decisions have real impact, this is your chance to lead with purpose and authority.

As our Safeguarding Lead, you will play a central role in strengthening safeguarding practice across the Motor Neurone Disease (MND) Association, helping ensure the right support is in place at the right time.

Key Responsibilities 

• Lead the development and delivery of the MND Association’s safeguarding strategy
• Provide expert safeguarding advice and support for staff and volunteers
• Oversee responses to serious safeguarding incidents, including reporting and learning
• Lead the Association’s Safeguarding Board and annual action planning
• Work in partnership with senior leaders to ensure safeguarding awareness at all levels of the organisation
• Maintain and review risk management and reporting, safeguarding policies, ensuring compliance and best practice
• Develop quality assurance frameworks, audits and case reviews
• Strengthen safeguarding culture through training, engagement and clear standards

About You 

• Significant experience in a senior safeguarding role and working within multi-agency safeguarding environments
• Strong knowledge of safeguarding legislation and multi-agency working
• Experience managing complex safeguarding incidents and reviews
• Ability to provide safeguarding KPIs, reporting, data and risk analysis
• Confident communicator who can challenge constructively
• Proven ability to provide positive safeguarding outcomes for  
• Skilled in analysing data to drive improvement and risk mitigation

Desirable

• Experience in a charity or voluntary sector setting
• Social Work or other relevant qualification

Further information about working for the MND Association and full job description is available in the attached Candidate Pack. 

• Screening calls taking place Wednesday 15th July
• Interviews Wednesday 29th July inperson at our Northampton Office

This is a Home-based role with requirement to attend a main office (Northampton or London) or other designated location for team meetings, training, client visits, or other business purposes. This applies regardless of contractual location and is in line with the needs of the Association.

We can consider part time applications of 30 hours + for this role.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. 

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements. 

What We Offer 

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays 
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies 
• 24/7 GP access via phone and video 
• Life assurance and confidential counselling helplines 
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave) 
• Access to Benefit Hub for discounts on everyday shopping 
• Enhanced pension scheme 
• Opportunities for training and personal development 

About Us 

Motor Neurone Disease moves fast. It takes away time, it takes away independence and it has no cure. Every day we support people affected by MND. We fund ground-breaking research. We campaign for better care. We’re here for everyone who needs us. Because with MND, every day matters.

We are seeking a highly organised and proactive Administration Co-ordinator to support the effective operation of our charity. This role will play a key part in developing and a task management system that helps streamline processes, we envisage this platform utilizing AI to help maximise efficiency across the organisation. 
 
Working closely with the CEO and Business Development Co-ordinator and the Executive Support Officer.  The successful candidate will be part of the team providing  high-quality administrative support across the organization. 
 
This is an excellent opportunity for someone who enjoys improving systems, solving problems and providing exceptional administrative support within a purpose-driven organisation. 

 Key Responsibilities 

• Lead the implementation and administration of a task management platform. 

• Work with colleagues to develop processes and procedures within the platform to improve efficiency. 

• Support the exploration and integration of AI to enhance productivity and service delivery. 

• Coordinate and undertake a wide range of administrative tasks to support teams across the organisation. 

• Ensure administrative processes are delivered accurately, efficiently and in a timely manner. 

• Monitor and manage shared inboxes, responding to enquiries where appropriate and forwarding communications to relevant colleagues. 

• Deliver professional, empathetic and customer-focused responses to members of the public and stakeholders. 

• Handle sensitive communication with discretion and professionalism. 

• Maintain accurate records across organisational databases and CRM systems, including Zoho/Bigin. 

• Working with the Data Management and Insight Officer to carry out data cleansing etc. 

• Support compliance with data protection requirements and organisational policies. 

• Proofread external communications, checking grammar, spelling, formatting and functionality of hyperlinks prior to publication or distribution. 

• Process purchase orders and support the administration of invoices in line with organisational procedures. 

• Maintain accurate records relating to financial transactions as required. 
• Assisting with supplier set up.

· Undertake any other duties commensurate with the level of the role. 

This is a new role therefore the job description will change over time as the role develops.

Person Specification 

• Significant experience in an administrative or business support role. 

• Experience of using task management platforms. 

• Experience of managing multiple priorities and meeting deadlines. 

• Experience of maintaining accurate records and databases. 

• Excellent organisational and time-management skills. 

• High level of accuracy and attention to detail. 

• Strong written and verbal communication skills. 

• Excellent customer service and relationship-building skills. 

• Confident user of Microsoft Office applications and digital systems. 

• Ability to learn new software and systems quickly. 

• Proactive, adaptable and self-motivated. 

• Able to work effectively in a remote environment. 

• Professional and dependable approach to work. 

• Able to handle sensitive and confidential information appropriately. 

• Empathetic and able to communicate effectively with people who may be experiencing challenging circumstances, including those affected by abuse. 

 Desirable Criteria 

• Experience of implementing or developing administrative systems or processes. 

• Experience of proofreading and quality-checking external communications. 

• Experience of using CRM systems, particularly Zoho or Bigin. 

• Experience of working within the charity, voluntary or not-for-profit sector. 

• Knowledge of AI-enabled productivity or workflow tools. 

• Understanding of safeguarding, equality, diversity and inclusion principles. 

Cerebra is the national charity dedicated to improving the lives of children with neurological conditions and their families. We provide vital research, support, and practical solutions that empower families facing complex challenges.

With an annual income of £3 million and a headcount of 68 employees, we have ambitious plans to double our income between 2025 and 2027, ensuring we can extend our impact, reach more families, and drive real change. To achieve this, we are investing in fundraising innovation, income generating ventures, and strategic partnerships, alongside enhancing our brand to increase our national recognition.

Our work is underpinned by our values ensuring that everything we do aligns with our mission to create a better world for children with neurological conditions.

This is an incredibly exciting time to join Cerebra, as we are preparing to launch our new strategy and brand. The COO is a vital leadership role that will support the drive towards even greater impact for children and families across the UK.

Our Services

Sleep Advice Service

Cerebra understands that if you have a child that doesn’t sleep, the whole family suffers. Many children with neurological conditions suffer from disrupted sleep. Our sleep advice service provides bespoke advice and support so that everyone can get a good night’s sleep.

Legal Rights Service

Our Legal Rights Service provides help and support to families of children with neurological conditions when they are faced with barriers and difficulties in accessing statutory support services they are entitled to. The service provides information on their legal entitlements.

Book and Toy Library Service

Our specialist postal lending library contains a wide range of books for both adults and children, plus a selection of sensory toys specifically chosen for children with a neurological condition.

Innovation and Product Design Service

Our Innovation Service designs and builds bespoke products that cater to the specific needs of children with neurological conditions. The aim of the service is to make products that are desirable and exciting, therefore promoting social inclusion, peer acceptance and enabling children to participate in everyday activities that are so often close to them.

Information Products

Cerebra publishes different information products to help families with a child with a neurological condition. Our information products offer comprehensive, up-to-date support and research-driven strategies to assist families with a wide range of issues.

Buzgi and Toy Adaptation Service

Cerebra designs and builds bespoke assistive equipment for disabled children, this includes creating custom mobility aids, switch‑adapted toys, and other innovative solutions to help children access play, learning, and independence.

The Bugzi - a mini powered wheelchair for children offers many children their first experience of independent mobility. It uses either a joystick or switches and adaptable seating for complex needs, and helps develop spatial awareness, confidence, and early mobility skills. The Bugzi is available through a national loan scheme.

Additionally, we operate commercial services (including a web shop) to supplement our income to support children and their families.

Our services are provided to families free of charge.

Job Title:

Chief Operating Officer

Reports To:

Chief Executive Officer

Direct reports:

3 senior managers (Finance (headcount of 3), HR (headcount of 1), IT (headcount of 5))

Purpose of the Role:

The Chief Operating Officer will play a vital role in supporting the Chief Executive Officer, Board and Leadership Team to deliver Cerebra’s vision and ambitious strategic aims. The Chief Operating Officer will provide strategic leadership and operational management across key areas within Cerebra including:

• Operational Systems
• Governance
• Compliance
• Finance and Growth

This is a pivotal executive leadership role, responsible for driving organisational performance, sustainability and growth. The COO will translate Cerebra’s strategic ambitions into effective operational delivery, ensuring robust governance, financial stewardship and a high-performing, values-led culture.

As a trusted advisor to the CEO and Board, the COO will lead core operational services and commercial activity, enabling the charity to maximise impact and generate sustainable income in support of its charitable objectives.

Key Responsibilities

Strategic & Executive Leadership

• Partner with the CEO and Board to deliver strategic priorities, growth and long-term sustainability
• Collaboration with the Director’s Group to ensure strategic alignment across the charity. The Director’s Group consists of:

            Chief Executive Officer

            Chief Operating Officer

            Director of Fundraising, Marketing and Communications

            Director of Research and Support Services

• Provide expert advice on finance, operations, commercial performance and organisational risk
• Lead organisational planning, business continuity, and operational resilience
• Foster a culture of continuous improvement, accountability and inclusion

Finance, Commercial & Sustainability

• Lead financial strategy, planning and performance, ensuring long-term sustainability
• Oversee budgeting, forecasting, cashflow and financial controls
• Lead and develop Cerebra’s strategy for commercial income , ensuring alignment with charitable objectives
• Support funding growth through strong financial insight and business case development
• Ensure robust financial governance, audit and compliance

Operations & Infrastructure

• Lead and strengthen operational functions including HR, IT, governance and administration
• Ensure effective systems, processes and infrastructure that enable growth, efficiency and impact
• Oversee procurement, contracts, facilities, and organisational compliance
• Drive innovation and value for money across operations

People & Culture

• Champion a positive, inclusive and high-performing organisational culture
• Oversee HR strategy, workforce planning and leadership development
• Ensure compliance with employment law and best practice
• Promote wellbeing, engagement and organisational effectiveness

Digital & Technology

• Provide strategic oversight of IT, data and digital development
• Ensure systems are secure, resilient and aligned to organisational needs
• Leverage data and technology to improve insight, decision-making and organisational impact

Governance, Risk & Compliance

• Ensure effective governance frameworks, risk management and regulatory compliance
• Support the CEO and Board with high-quality reporting and strategic insight
• Lead safeguarding, data protection and organisational risk strategy
• Drive a strong culture of accountability and ethical practice

Leadership & Management

• Lead and develop a small senior team across finance, HR and IT
• Build capability, strengthen performance, and embed a collaborative culture
• Model Cerebra’s values and leadership behaviours

Key Attributes

• Strategic and commercially minded leader with strong operational delivery experience
• Strong financial leadership and business acumen
• Proven track record of driving income growth, sustainability and organisational performance
• Skilled in governance, risk and stakeholder engagement

Please see attached job description for the Person Specification.

Job Description

The Head of Delivery & Partnerships is a senior leadership role responsible for overseeing the 
successful implementation, quality of outcomes, and retention of DFN Project SEARCH programmes 
across the UK, the Republic of Ireland and Iberia, in line with our franchise agreement from Project 
SEARCH . This role leads the Delivery & Partnerships team, ensuring strategic alignment, excellence 
of delivery, and sustained impactful partnerships.
You will play a pivotal role in driving programme quality, ensuring retention, maintaining model 
fidelity, and ensuring high-quality outcomes for interns. Additionally, you will oversee the growth of 
our number of programmes, in line with our strategic regional and national plans. You will also 
contribute to the strategic direction of the organisation, working closely with cross-functional teams 
to maximise DFN Project SEARCH’s impact.
Regular travel throughout the UK will be required, with occasional travel to other areas of our delivery. 
In addition, occasional international travel may be required, for example to the annual conference in 
the United States.

Essential Experience and Skills
• A passion for changing the lives of young people with learning disabilities and / or who are 
autistic 
• Educated to degree level or relevant Professional Qualification 
• Highly motivated and organised self-starters with the ability to work under your own initiative 
• Strong understanding of supported employment, education, and local authority partnerships.
• Experience in project management, partnership development, and stakeholder engagement.
• Excellent communication, influencing, and negotiation skills.
• Experience using data systems and performance management tools.
• Experience delivering training and speaking at events or conferences.
• Understanding of SEND provision and funding arrangements in the UK (e.g., EHCPs, DWP, local 
authorities).
• Experience working with senior stakeholders via formal reporting mechanisms.
• Leadership experience managing people/teams.
• Financial literacy and experience managing budgets.

Desirable Experience and Qualifications
• Experience working with DFN Project SEARCH programmes or similar supported internship 
models.
• Experience in selling services or products and effective account management.
• Knowledge of safeguarding and health & safety in programme delivery.
• Knowledge and experience of using the Microsoft suite, in particular Outlook and Excel 
• Experience of using a CRM for administrative and reporting purposes

DFN Project SEARCH are committed to safeguarding and promoting the welfare of children, young 
people and adults and expects all staff and volunteers to share this commitment. This post is subject 
to an enhanced DBS disclosure. 

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ 
candidates, disabled candidates, and from men, because we would like to increase the 
representation of these groups at this level at DFN Project SEARCH.

-Interviews will take place on:
  1st round July 23rd and July 24th
  2nd and final round: July 31st
  Closing date: Sunday July 12th

-Start date - Asap

The role is pivotal in building organisational capability, enhancing individual and team performance, and supporting a culture of continuous learning and development. This includes responsibility for mandatory training compliance for both staff and volunteers, as well as leading apprenticeship programmes, work experience and student placement opportunities to support workforce development and future talent pipelines.

Learning & Development Strategy

• Lead the development and implementation of a comprehensive annual Training and Development Plan aligned to organisational priorities, including mandatory training, apprenticeships, work experience and student placements
• Work with line managers to ensure consistency of IPR reviews for staff.  Provide training on the process and offer improvements.
• Audit of staff’s yearly IPR’s to monitor and record training needs. Identify gaps in existing learning content.
• Contribute to workforce development strategies that support organisational effectiveness and future capability needs
• Support a culture of continuous professional development across the organisation

Training Design & Delivery

• Design, deliver and/or commission high-quality, engaging learning programmes and interventions, including statutory and mandatory training
• Build a sweet of training courses for hospice staff including; line management, managing absence, managing change, managing non-performance, managing stress in the workplace, IPR’s, project management, recruitment and selection, managing volunteers, working with volunteers, compassionate communication and crucial conversations.
• Research new online training opportunities for mandatory training as required throughout all departments within the Hospice. 
• Accountable for end-to-end ownership for each course from launch, booking and through to practical support for educators, advice to delegates and evaluation.
• Accountable for booking and managing all delegates, venues, course material and evaluation.
• Evaluate and prioritise course content to ensure courses are refreshed, relevant and competitive.
• Complete annual review of delivered courses and programmes.
• Ensure all mandatory training is up to date, relevant, and delivered in line with regulatory and organisational requirements
• Evaluate the effectiveness of both mandatory and developmental training and continuously improve learning provision
• Work alongside the Head of Volunteering to help create and deliver relevant training course for volunteers.

• Mandatory Training & Compliance

• Maintain accurate training records and ensure compliance reporting is up to date
• Work with managers to ensure staff complete required mandatory training within agreed timeframes
• Working with Head of Volunteering to ensure all CPD & Mandatory training is up to date for volunteers.
• Be accountable for KPI’s ensuring accurate and timely data entry, data collection and reporting.
• Leadership of resource to managers and staff for advice/information on all aspects of education and training.

• Apprenticeships, Work Experience & Student Placements

• Lead the development, coordination and evaluation of apprenticeship programmes across the organisation
• Build and maintain partnerships with education providers, colleges and universities.
• Manage HMRC Levy Scheme.
• Oversee the recruitment, onboarding and support of apprentices, work experience and students on placement
• Ensure high-quality learning experiences and appropriate supervision arrangements

• Stakeholder Engagement

• Partner with managers and teams to identify learning and development needs, including mandatory training.
• Work with managers in planning apprenticeships, work experience and placements
• Provide expert advice and guidance on appropriate learning solutions
• Build strong relationships and influence stakeholders at all levels

• Induction & Onboarding

• Work with the People and Development Manager to review, develop and enhance induction programmes for new starters, ensuring mandatory training is embedded
• Ensure a consistent, engaging and effective onboarding experience, keeping up to date with best practice, researching and drafting proposals to improve our process
• Knowledge of statutory and mandatory training requirements (ideally within health, care or regulated environments)
• Understanding of apprenticeship frameworks and/or work experience and student placement requirements
• Understanding of organisational development and performance improvement approaches
• Excellent facilitation and presentation skills
• Strong stakeholder engagement and influencing skills
• Ability to analyse learning needs, monitor compliance, training trackers and evaluate training effectiveness
• Strong organisational and project management skills 

Fawcett is recruiting a Fundraising Manager to own day-to-day fundraising delivery and help strengthen how fundraising works across the organisation. This is a manager-level role with real responsibility: bringing structure, judgement and follow-through to live fundraising activity, leading trusts and foundations as a core technical area, and helping develop wider fundraising opportunities over time.

You would work closely with our Head of Income and Organisational Development, who leads the strategic side of this work, while this role acts as its operational counterpart. We are looking for someone with strong fundraising experience, especially in trusts and foundations, excellent bid and report writing skills, and the ability to operate autonomously in a small organisation.

We know that women and people from marginalised backgrounds are less likely to apply unless they meet every requirement. If this role feels like a strong match for your skills and approach, we would encourage you to apply.

Fundraising Lead  
£45,000–£55,000 F/T 
Remote with regular travel 

About Metabolic Support 

Metabolic Support is the UK umbrella patient organisation for people living with Inherited Metabolic Disorders (IMDs) — rare, lifelong genetic conditions affecting around 40,000 people in the UK and 1.43 million worldwide. Since 1981 we have been at the forefront of rare disease advocacy, research and community support. 

About the Role 

This is a strategic, hands-on opportunity to lead our fundraising activity, drive sustainable income growth and position Metabolic Support as the leading international patient advocacy group for IMDs. Reporting to the Chief Executive, you'll shape and deliver an ambitious fundraising strategy, build relationships with trusts, foundations, corporates and major donors, and work across our small, agile team to embed fundraising principles into everything we do. The role has no direct reports but requires a collaborative, proactive approach and the confidence to work autonomously. 

Key Responsibilities 

• Develop and deliver an integrated fundraising strategy covering corporate partnerships, individual giving, major donors, trusts and foundations, legacies, community and events 

• Lead on high-value bids and build compelling donor propositions 

• Manage donor stewardship, CRM (Nutshell), budgets and board reporting 

• Instil fundraising principles across the team and maximise income opportunities organisation-wide 
   

About You 

• Proven fundraising or income generation experience with expertise in at least one area: trusts and foundations, corporates or major donors 

• Strong relationship-builder with excellent written and verbal communication skills 

• Highly organised, self-starting and comfortable managing competing priorities 

• Committed to Metabolic Support's mission; willing to travel in the UK and internationally