Organisational development manager jobs in aveley, essex

Job Title: Membership Administrator

Reports to: Membership and Elections Manager

Line reports: n/a

Contract terms: 35 hours per week, 12 months fixed term (maternity cover)

Salary: £29,895

Location: London based, with hybrid working

The Royal College of Ophthalmologists (RCOphth) is a membership organisation and the voice of the profession, with over 4,000 members in the UK and overseas. Our role is to champion the specialty, set standards of training and practice, and influence change to make a difference to the lives of patients with eye conditions.

Job Purpose

 The Membership Administrator will support work relating to membership customer service, recruitment, retention, subscriptions, data management and communications.

The post requires strong attention to detail, experience in using CRM systems and excellent customer service and communication skills as the first point of contact in our membership team.

Main responsibilities

 Membership

• Respond to enquiries about membership by email and phone, and being the first point of contact for membership issues
• Process applications for membership ensuring applicants meet the criteria and provide correct documentation e.g. sponsors 
• Suggest improvements to the membership application process
• Ensure member information is up to date within the CRM
• Ensure membership pages of the website are up to date
• Facilitate access to membership benefits
• Providing mailing list for the publishers of the Eye journal
• Assist in the production of regular membership communications
• Provide reports for Council on the number and names of new members and those gaining fellowship by examination
• Assist in the production of promotional material for use at courses and events

Subscriptions

• Administrate Direct Debit process
• Apply bank transfer payments to member accounts
• Administrate collection process of overdue membership payments
• dministrate membership concessions and grade changes
• Respond to enquiries about subscription fees
• Respond to enquires re the annual renewal process

General

• Assist the Membership Elections Manager with arrangements for the College elections as appropriate
• Assist the Membership Elections Manager with attendance at various national marketing events to represent the College as appropriate
• Download CRM reports and presenting in information in various formats, e.g. inclusion of graphs
• Assist with the work of the membership working group including arranging meeting logistics, including dates, location and catering
• Assist with the organisation of meeting papers, including preparing the agenda, circulating papers and drafting minutes

To undertake other duties as required:

• Undertake any other reasonable duties as required, including occasional travel and overnight stays.

Inclusion and Diversity statement 

RCOphth is committed to encouraging inclusion, equity and diversity among our staff, and eliminating unlawful discrimination, harassment and victimisation by complying with the Equality Act 2010. We want a working environment where individual differences and the contributions of all staff are recognised and valued. To do this, we will proactively tackle discrimination and disadvantage and ensure that no individual or group is directly or indirectly discriminated against for any reason. We expect all employees to champion and live our values through their work at every opportunity.  

Our values are: 

Inclusion

• actively welcoming a diversity of experiences and perspectives
• everyone being respected and encouraged to participate regardless of their background or role

Integrity

• being open and honest, demonstrating accountability in all its work
• evidence-based and transparent decision-making, utilising a range of data, information, expertise and experience

Innovation

• creating novel opportunities to advance and deliver on its aims, anticipating changing circumstances
• actively welcoming fresh ideas and approaches
• fostering a climate of ambition and excellence drawing on expertise from across the College’s communities

Improvement

• being a learning organisation, reflecting on both successes and mistakes
• continuous and sustainable development across all its activities

Person Specification

Knowledge, Qualifications and Experience

• Administration experience in a customer facing environment
• Experience of data processing
• Knowledge of Microsoft Office software
• Experience of working with CRM systems (please list all systems and experience level on CV)

Skills and Abilities

• Excellent communication skills, both written and verbal with the ability to relay key information and handle enquiries
• High attention to detail
• Highly developed organisational, prioritisation and time management skills
• Work on own initiative and respond effectively to new situations
• Professional attitude with strong focus on quality of service
• Work well within a team, with consideration for colleagues

Personal Qualities (Attributes)

• Commitment to equity and diversity and understanding of how this applies to own area of work
• Committed to own continuing professional development

Other requirements

• Discretion, tact and flexible attitude
• Understanding of GDPR requirements

Staff benefits

 We offer a friendly and supportive working environment and make sure our employees are well looked after with a great benefits package, which includes:

Work life balance and family friendly benefits:

• Hybrid working (2 days in the office, 3 from home)
• 25 days of annual leave, increasing to 30 days with length of service (plus bank holidays and office closure between Christmas and New Year)
• One day of paid leave to move house

 Enhanced parental leave

Planning for your future:

• Employer pension contributions are double the employees, up to a maximum employer contribution of 12%.
• Life assurance of 4x of base salary

Career development:

• All staff are offered opportunities for learning and development, in addition to a comprehensive e-learning package
• Study loans

Travel:

• Season ticket loan
• Cycle to work scheme

Wellbeing:

• Summer Fridays (staff can finish 90 minutes early from mid-July to the end of August)
• Enhanced Employee Assistance Programme (with access to free counselling sessions)
• Health Cash Plan

How to apply

Please submit your 2-page CV and a 1-page covering letter. The cover letter must explain what makes you suitable for the role. Please use the Job Description for reference.

Interviews will be held at our office in Euston, week commencing 23 June 2025. Please indicate if you are likely to need any reasonable adjustments to successfully complete this interview.

Applicants must already have the right to work within the UK without restriction. Only shortlisted candidates will be contacted.

The closing date for applications is 16 June 2024.

Job Coach
Salary: £15 p/h
Place of work: Various London locations
Reports to: Project Lead – Employment Development & Access Support
Contract period: Various hours as needed – zero hours contract

The Organisation

Action on Disability (AoD), founded in 1979, is one of London’s leading Disabled People’s Organisations. As we believe in the Social Model of Disability, our values and principles embrace inclusive and accessible ways of working both internally and in all our activities, seek the participation and contribution of our members, and encourage and respect diversity.

The organisation is a medium sized charity with a Board of Trustees, 24 staff and a strong ad hoc staff and volunteer base including many with direct experience of disability – all of whom are passionate about removing the barriers that disabled people face.

AoD provides five key services. These are: Youth, Employment, Welfare Benefits, Independent Living and Direct Payments.

AoD’s Employment Service

The Action on Disability Employment Service is setting the agenda for disability employment across London with great results. We have carved out a role, and reputation, for setting up and delivering supported internships for people with learning disabilities. We provide management, job coaching and employer engagement for over 50 young people with learning disabilities each year across our 6 internship sites.

We are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

Background

Action on Disability is the supported employment service partner on a number of supported internships for young people with learning disabilities around West and South London. They are looking to recruit a number of job coaches to support interns and graduates of these programs in their jobs.

The Post

The purpose of the job is to provide coaching, support and guidance to young people with learning disabilities (17+) within their workplaces. You will support interns/graduates to become independent in their roles and provide the necessary coaching, training and encouragement to enable them to succeed. You will work closely with the employer to ensure they are supported and can confidently manage and train their intern/employee once your support has been withdrawn.

Main Duties and Responsibilities

• To carry out a detailed job analysis of potential jobs / work placements
• To carry out detailed job matching of service users and jobs
• To comprehensively learn jobs across different sectors – not restricted to but potentially including – Catering, Customer Service, Administration, IT and Retail
• To implement training/coaching plans which will enable the candidates to fulfil their roles to employer standards
• To conduct regular reviews to ensure candidates are progressing within their roles and to identify and meet new support needs
• To build up natural support within employers and taper off one 1:1 job coaching over time
• To negotiate and implement disability-related reasonable adjustments on an individual basis
• To identify client’s skills, strengths, interests and aspirations to inform an ongoing vocational profile
• To liaise with managers to discuss progress and respond to issues

Organisational responsibilities

• To work in accordance with Action on Disability’s Aims, Objectives and Values
• To comply with all organisational and departmental policies and procedures, and in particular to ensure safe, fair and responsible working practices through the implementation of AoD’s Health & Safety, Equal Opportunities, Safeguarding and Confidentiality policies
• To promote the work of AoD and promote and implement the social model of disability
• To keep accurate records and provide monitoring statistics and evaluation information as required for internal and external purposes
• To participate in and actively contribute to individual supervision, training, team and organisational meetings
• To work flexibly, being prepared to perform other duties commensurate with the role, which may include new areas of operation following consultation
• Any other task appropriate to the role.

Person Specification

Essential

• High expectations for the employment potential of young people with learning disabilities
• Experience of training, education or employment support delivery for marginalised groups
• Significant and demonstrable experience of supporting people facing complex barriers to achieve their goals
• An understanding of the needs of employers and the benefits to business of having a diverse workforce
• An understanding of the Social Model of Disability and its practical application
• Ability and willingness to learn and carry out all tasks within a variety of jobs, in order to be able to coach the client
• Demonstrable experience of success in building strong and positive relationships and rapport with a wide variety of people and organisations
• Demonstrable problem-solving skills and experience
• Excellent negotiation skills
• Demonstrable ability to communicate with a wide range of people
• Good organisational skills and ability to keep accurate records and case notes
• Good IT skills, including Microsoft Word, Excel, Outlook, Powerpoint and the internet and a good level of computer literacy.
• Being willing and able to travel easily within the boroughs of London relevant to the role
• To be available for work during some unsocial hours according to the demands of the work

Desirable

• Qualification in Advice and Guidance/Supported Employment/Youth Work or Training
• An understanding of the factors to be considered in supporting people with learning disabilities into employment
• Experience of working with disabled young people

Finally, Action on Disability positively welcomes applications from disabled people. Please identify any specific requirements you may have, or wish to bring, to ensure full access at your interview if you are shortlisted.

Deadline: Ongoing. We recruit for this role on a rolling basis with regular interview days

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website where you can complete your application for this position.

Action on Disability prides itself on being an accessible and equal opportunity employer.

No agencies please.

| Position |Multiple Disadvantage Independent Sexual Violence Advocate (ISVA)
| Salary | £30-32k dependent on experience
 | Contract type | Permanent- Full time
| Remote/Hybrid | Hybrid
| Days in office | 3 days

 | Overview and key points on the role | Rape Crisis South London is looking for a skilled, passionate and professional Multiple Disadvantage ISVA. This is a permanent role with responsibility for supporting women and girls who are survivors of sexual violence, to navigate the criminal justice system. As an Multiple Disadvantage ISVA you will have a good understanding of what constitutes multiple disadvantages, disempowerment, or discrimination, and how they intersect with experiences of sexual violence. You should have experience of providing support to women with multiple complex needs, ideally within the Criminal Justice System. In addition to having excellent interpersonal, communication and facilitation skills you should also be able to develop key relationships with external agencies. You should have demonstrable experience of working with survivors of sexual violence and of working in a trauma-informed way. We will provide clinical supervision, full training and line management, and the opportunity to develop your skillsets. Responsible to the Advocacy service Deputy Manager you will be a key member of the advocacy service, working alongside our ISVA’s and Case Workers in a busy and supportive team. 
 
The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.  RCSL is an equal opportunities employer, and we are particularly keen to receive applications from women underrepresented in management and leadership roles in the violence against women and girls movement.  All positions are located in the UK and require the right to work in the UK.   

 | How to apply | Please apply with an up-to-date CV and cover letter (of up to 1000 words) identifying how you meet the essential and any desirable qualifications, skills and experience

Closing date: 15th June,we will be reviewing applications as we go so may close earlier if we recruit before the closing date. 

We believe in a world where no child ever has to live on the streets.

Looking for a rewarding role where you can make a difference? Do you have the drive to create positive change in children’s lives and inspire others to do the same?

If the answer is yes, then read on to hear about this exciting opportunity.

We’re Railway Children, an international charity working to create long-lasting change for street-connected children and young people in the UK, India and Tanzania. Founded in 1996, we’ve dedicated over a quarter of a century to developing outstanding practice and services for vulnerable children and their families. As we embark on our new strategy to 2027, we have ambitious plans to ensure no child is left behind, wherever we work.

About the role

We are looking to recruit a Youth Outreach Worker in London for a new role within our UK Safeguarding on Transport Programme. This is a 12-month outreach pilot engaging and safeguarding young people in and around Waterloo Station, helping identify and safeguard young people under 18 years at risk of criminal and sexual exploitation, county lines, missing from home, homelessness or family breakdown. This role does involve working regular unsociable hours including evenings and weekends.

You will be working to identify and  safeguard young people alongside trained volunteers and by engaging with key partners such as Southwestern Railway (SWR) Met Police, Southbank Staff, Train Operators, Youth Service and other local stakeholders.

You’ll play a key role in the development of our UK Programme and part of a dynamic team delivering Railway Children’s programme in the UK.

What we offer

As well as helping some of the world’s most vulnerable children and young people, we offer some great perks:

• Time out. You’ll start with 25 days holiday per year to recharge the batteries. After three years, this will increase by an extra day per year until you reach a relaxing 30 days leave.
• Pension. We offer a pension contribution of 6% of annual salary.
• Birthday leave and ‘Railway Children Day’. You’ll get two additional days of annual leave in your birthday month and around Christmas time.
• A culture we’re proud of. Driven by our CEO, family values are at the heart of our culture and make Railway Children an incredible place to work.
• Flexible working environment and home working. It’s one of the reasons why our staff retention is so impressive!

What we’re looking for

You will have experience of successfully engaging and supporting young people and families as well as experience of working in an outreach or similar setting, in a creative and engaging way with young people with a range of needs and vulnerabilities.

Alongside this you will be able to work effectively with partners to safeguard young people, who can work with 3rd sector groups and the local community.

You will have completed relevant training, experience in safeguarding and in the issues relevant to vulnerable young and families. Therefore, you will be an experienced practitioner with an excellent understanding of safeguarding processes and procedures, who is able to work creatively, independently and within professional boundaries.

A full person specification can be found in the job pack.

Application notes

Closing date: Sunday 16th June 2025 at 5pm

Due to the number of applications often received, only those to be invited for interview will be informed of the outcome of their application. Applicants who have not heard within two weeks of the closing date should assume they have been unsuccessful.

At Railway Children, we are committed to the safeguarding and protection of all those who come into contact with us in our work. We follow a range of procedures to ensure that only those who are suitable to work with children and vulnerable people are recruited to work for us. This post is subject to a range of background and reference checks including criminal records check.

The Head of Operations will be part of the senior leadership team and support the CEO in the leadership, management and day-to-day operations of Sound Minds. They will deputise as required and make a significant contribution to strategic planning for the organisation, with a strong focus on operational activity. They will lead on all operational, health and safety, premises, IT, systems, human resources, governance, reporting and fundraising activity, whilst maintaining key relationships with external stakeholders.

Sound Minds is a creative place and the Head of Operations will need a passion for administration and organisation.

Post Title Housing First Support Worker

Salary Up to £32,000

Hours 35 hours a week

Line management           None

Location SCT’s satellite site, Tower Hamlets

DBS: Enhanced Adult Workforce DBS is required for this role

Additional Benefits  BUPA Employee Assistance Programme and Wellbeing plan 

Cycle to work scheme 

Season ticket loan

25 days annual leave (rising to 30 days) plus bank holidays

Contributory Pension Scheme with employer-matched contributions of 5% 

Training and development opportunities

ROLE AND RESPONSIBILITIES

About the Role

As a Support Worker in our Housing First team, you’ll be a key point of contact for a small caseload of residents (approx. 6). You'll offer tailored, compassionate, housing-related and other person-centered support—enabling residents to articulate and achieve their goals, navigate systems, and rebuild their lives.

You’ll work closely with SCT’s internal services teams and external agencies to remove barriers, promote wellbeing, and champion the voice of each resident.

Key Responsibilities

Support and Advocacy

• Deliver person-centred, trauma-informed support to Housing First residents.
• Conduct comprehensive needs and risk assessments.
• Develop meaningful relationships that foster trust, choice and wellbeing.
• Advocate for residents’ access to healthcare, housing, benefits and specialist services.
• Support residents with practical tasks like budgeting, appointments, and accessing community resources.
• Encourage participation in community drug and alcohol services, and other recovery pathways.

Housing and Recovery Support

• Help residents secure, move into, and sustain suitable accommodation.
• Support the use of residents’ personalised budgets (e.g., for furniture, clothing, etc.).
• Work with residents and our housing partner to resolve issues and prevent eviction.
• Facilitate access to SCT’s wider services as required.

Collaboration and Coordination

• Build strong partnerships with local services, agencies and community networks.
• Maintain clear records on In-Form and contribute to reports and evaluations.

About You

Essential Skills and Experience

• Experienced in supporting adults with complex needs (e.g., addiction, homelessness, mental health).
• Possesses strong organisational skills and is able to work independently.
• Has excellent interpersonal, communication and active listening skills.
• Has up-to-date safeguarding knowledge.
• Is confident in the use of IT and a range of software packages.
• Is flexible, resilient, and adaptable to a changing environment.

Desirable

• Knowledge of trauma-informed care and PIE approaches.
• Understanding of the benefits system and tenancy sustainment.
• Familiarity with In-Form or comparable CRM system.

What We Offer

• A collaborative, inclusive and values-led working environment.
• Ongoing training and professional development.
• Opportunities to contribute to innovation within the Housing First team.
• The chance to make a meaningful difference in people’s lives.

My client is a proudly independent media organisation that champions the need for integrity in journalism, ensuring everyone has access to a fair and trustworthy media. At present they are looking to appoint an interim Finance Director to guide the organisation through a critical transitional period.

Reporting directly into the Chief Executive, key responsibilities will include:

• Lead all financial operations, including budgeting, forecasting, reporting, audit, and risk management
• Provide strategic financial insight to support executive and Board-level decision making
• Responsibility for HR, IT, Investment and Company Secretarial matters
• Support ongoing organisational development and transformation projects

The successful candidate will be a fully qualified accountant and have previous experience of working at board level within the charity sector. You will have a track record of managing different disciplines outside of finance and be able to cover both the operational and strategic elements of this role. This is a pivotal leadership role for a trusted and discreet finance professional who thrives in mission-driven environments.

My client offers flexible hybrid working practices and this role has been deemed inside of IR35.

Events and Engagement Lead (Part-Time)

3–4 days per week | Circa £30,000 pro rata | Marlborough, Southwest England | Flexible/hybrid arrangements possible

A well-loved community venue based in a beautiful Grade II* listed former church in Marlborough is seeking an Events and Engagement Lead to join their team. The organisation is a vibrant cultural hub offering a diverse programme of arts and community events, playing a key role in the local social and cultural life.

This is a hands-on, strategic role responsible for leading and delivering an engaging events programme that maximises bookings, grows membership, and develops strong partnerships across the community. The successful candidate will also oversee digital engagement and contribute to the venue’s financial sustainability.

The ideal candidate will have experience or ambition in event management or community engagement, with strong organisational skills and a creative, collaborative approach. Confidence in social media and digital audience development is essential.

This is a fantastic opportunity to contribute to a unique venue that blends cultural creativity and community spirit.

As a specialist recruitment agency, we are committed to promoting diversity and inclusion and encourage applications from all sections of the community. We support candidates throughout their recruitment journey.

The purpose of the Bookkeeper position at Latin American House is to ensure accurate and timely financial administration, supporting the efficient management and smooth operation of the organisation’s financial activities. This includes processing invoices, tracking payments and expenses, managing financial documentation, and ensuring compliance with both internal policies and external regulations.

The Bookkeeper plays a crucial role in maintaining accurate financial records, assisting with financial reporting, audit preparation, and supporting senior management in overseeing budgets, payroll, and compliance.

By providing essential administrative support, the Bookkeeper upholds the integrity, efficiency, and transparency of LAH's financial processes, contributing to the overall success, sustainability, and governance of the organisation. 

This is an exciting opportunity for a skilled and thoughtful communicator to lead our communications and advocacy work during a period of maternity cover. 

At Martin James Foundation, we work alongside a network of committed partners who lead change for children and families in their contexts. Our role is to contribute where we can, granting funds, sharing learning, supporting campaigns, influencing systems and amplifying the good work already happening. You’ll lead on implementing our communications and advocacy strategy, manage key partnerships, and strengthen our presence across digital platforms. You’ll also support internal communications projects.

This role is central to how we tell our story, build meaningful collaboration, influence change and ensure the voices of those with lived experience are prioritised, listened to and able to lead change.

About Martin James Foundation

The Martin James Foundation (MJF) is a global network of charitable organisations working with a shared vision: a world in which children grow up and thrive in safe and loving families.

The Foundation is made up of:

· MJF Global – our programmes team, which uses the Foundation’s technical and financial resources to support locally rooted partner organisations around the world. Together, we work to strengthen families and reduce reliance on orphanages, contributing to global efforts to reform children’s care.

· Key Assets – a group of independent, non-profit fostering agencies operating in Australia, Canada and New Zealand. With over 30 years’ experience, they provide foster care, family strengthening, and support for people with disabilities. Their trauma-informed approach is built on strong partnerships and a commitment to meeting the unique needs of those they serve.

The Need

Millions of children are separated from their families, not because they have no one to care for them, but because of poverty, crisis, or a lack of support. Many end up in orphanages, yet removing a child from a struggling family does not solve poverty. It can deepen harm, sever vital family bonds, and leave children more vulnerable to instability, trafficking, and lifelong inequality. Our mission is to reduce the reliance on institutional care by supporting proven alternatives and advocating for systemic change.

What You’ll Do

 Advocacy & Policy Influence

• Lead the delivery of advocacy strategies to raise awareness about the benefits of family-based care and the harms of institutions, including orphanages
• Manage MJF Global’s advocacy partnerships, supporting joint campaigns and influencing initiatives
• Oversee project-based public affairs and PR efforts, coordinating with agencies, consultants and media stakeholders where needed
• Represent MJF Global in key coalitions, working groups, and sector events as required
• Strategic communications

Implement the communications strategy that aligns with our organisational goals

• Manage our editorial calendar across digital and offline channels, highlighting awareness days, partner updates and sector milestones
• Write and curate content for social media, newsletters, campaigns, and reports
• Oversee relationships with our design and web partners, ensuring consistency and quality

Stakeholder Engagement & Partnerships

• Support MJF’s global marketing working group by co-coordinating with marketing leads across Key Assets
• Strengthen relationships with internal teams and external collaborators, ensuring alignment on messaging and values
• Provide guidance to global partners, as requested/required, developing and implementing their own communications plans

Operational Comms & Tools

• Manage CRM platforms (e.g., MailChimp), website updates (WordPress), and file sharing (SharePoint and Google Drive)
• Use project management tools to track campaign and content workflows
• Lead quarterly reporting on communications and advocacy performance

What We’re Looking For

We’re seeking someone who is not only an excellent communicator but also a values-led leader, someone who can work with sensitivity across contexts and cultures, while keeping an eye on strategy and detail.

Essential

• An enhanced Disclosure and Barring Service (DBS) or your country equivalent certificate (can be obtained upon appointment)
• Experience leading and implementing communications and/or advocacy strategies in the charity, NGO, or development sectors
• Strong understanding of care reform, family strengthening, or children’s rights issues
• Ability to manage relationships and partnerships, particularly in advocacy, policy or public affairs work
• Excellent communication skills across formats including written, verbal and visual. Fluency in English is required.
• A collaborative, curious and proactive mindset, with the ability to work independently and across cultures
• Commitment to equity, anti-racism, and decolonising approaches in communication and advocacy

Desirable

• Experience working in or with organisations in the Global South
• Familiarity with digital tools like Canva, WordPress, MailChimp, or Adobe Suite
• Experience in journalism, media relations, or public policy advocacy
• Confidence using communications to support locally led, ethical storytelling and systems change

What We Offer

• Fully remote working with flexible scheduling
• 25 days annual leave plus bank holidays
• Meaningful work with a passionate, globally distributed team
• Opportunity to contribute to a mission-driven organisation that centres lived experience and ethical partnership

The Martin James Foundation strives to enable a diverse range of participation and contributions, and we welcome applications from all ages and backgrounds. People with lived experience of alternative care, and from people outside of the UK are encouraged to apply.

Job Description 

Service Officer 

About Us 

Spring Community Hub exists to ensure that no one in our Southwark community goes hungry. But we don’t just provide food:

We work alongside people to help them escape poverty, build confidence, and find community.

Our principal activity is the prevention of food poverty and food insecurity by offering culturally appropriate food, fresh fruits, and vegetables as well as dietary and religiously appropriate food which we have continued to run at our five-week sessions to local people for as long as they address the underlying cause.

We also provide a range of wraparound support, including advice services, particularly around employment and immigration through our Back2Work Team, Holiday Clubs for Children, Youth Groups, a Clothing Bank and our Spring Up Women’s group.

Mission 

The mission of SCH is that through a 'Community Hub’ and full activity programme, local people in or at risk of crisis will be supported along their journey to move on and achieve full social, economic and emotional independence to live healthy lives in a community which supports each other 

Vision 

Our vision at Spring Community Hub is to tackle food insecurity and hunger before people find themselves in crisis. We want to see equality in our communities and be a vehicle for positive and lasting change in our clients so that they never need a Food Bank again. 

Values 

These are our Principles, ideals, and characteristics that define the culture, standards and aspirations of the organisation. 

An organisation that is driven by people with integrity and commitment to the cause 

We believe in leadership, development, growth, and continual learning

Ensuring fairness, equity and equality 

Creating a place of respect, kindness and dignity for all 

A healthy environment where people have fun and can be creative

Salary £16,224 per annum

Permanent Contract. ( Subject to further funding ) 

Part-Time,  20 hours over 5 days 

Term Time 

Monday, 1 pm - 6 pm 

Wednesday 1 pm - 6 pm

Thursdays - 1 pm - 6 pm

Fridays 9 am - 2 pm 

Saturdays 9.30 am -2.30 pm 

(including 1 hr unpaid lunch) 

School Holidays

Monday -    9 am-2 pm 

Tuesday -    9 am - 2 pm 

Wednesday 9 am - 2 pm 

Thursdays   9 am - 2 pm

Saturdays    930 am -  230 pm 

(including 1 hr unpaid lunch) 

Working - from our Offices and  Centres and in the community/outreach locations

The post holder must be flexible to work evenings and weekends to meet client and community needs.

There will be work/training outside of office hours, including evenings and weekends, with appropriate time back in lieu.

Main Purposes of Job and Key Tasks

Do you have an empathic personality and want to work in a challenging but rewarding field? Spring Community Hub has an exciting opportunity to recruit a Service Officer 

The Service Officer will play a crucial role in supporting the mission of our charity by providing comprehensive assistance and advocacy services to individuals and families in need. This position will involve engaging with diverse communities and ensuring that all services are delivered with cultural sensitivity. 

The Service Officer will work collaboratively with staff and volunteers to deliver Food Bank services, Activity Camps, and Afterschool club, advice and advocacy support, clothing assistance, cooking programs, and Social Supermarket Operations, as well as support initiatives for the elderly, individuals experiencing poverty and isolation, and families with children.

The post holder must be an enthusiastic and motivated person to coordinate and manage our Food Banks, Community Café, and Social Supermarket, including the supervision of its volunteers/staff, as well as planning, organising, and implementing supermarket collection. 

The post holder will be required to be flexible to the changing needs of the organisation and as such, undertake tasks and responsibilities not specifically listed here but relevant to the smooth running of SCH, including general office and administrative tasks and aspects of service delivery, as directed by the Leadership Team/ CEO and trustees.

About the Role / Key Responsibilities 

Programme Planning, Delivery and Implementation

•  To design and deliver the  Activity Camps and After School Club  Programme calendar, curriculum, and events that are outcomes-focused, educational, and engaging, and enable young people to develop a range of skills appropriate to their needs.

• Working with Children, young people, and their families to build services that meet their needs, wants, and aspirations of the individual.

• Work in Collaboration with the Leadership Team  to oversee the work of the Spring Activity Camps Coordinators to design and develop a range of activities, workshops, and programmes to meet the needs of our children, young people, and their families 

• Collaborate with other staff members, volunteers, and external partners to deliver engaging, fun, and impactful activities

• Ensure all activities align with the organisation's mission and values and promote personal growth, inclusivity, and well-being.

• Oversee and coordinate the operations of Food Services 

•  Assist clients in accessing food bank services, ensuring they receive the necessary support with dignity and respect.

• Maintain inventory management for food items and coordinate food drives and partnerships with local suppliers.

• Developing and coordinating effective stock control systems, arranging timely transportation of collections and deliveries, and meeting legislative standards - i.e., Health & Safety/Environmental Health.

• Provide and oversee assessments of guests, customers, and service users on a one-on-one/group basis to ensure they receive adequate advice/signposting and support on benefits, housing, financial support, and other relevant issues impacting clients' well-being. Work in collaboration with the Advice and Advocacy team.

• Advocate on behalf of clients to secure access to necessary resources and services.Stay updated on the relevant policies and available community resources.

• Oversee the operation of the clothing bank, ensuring that items are organised, available, and of good quality for clients..

• Develop and oversee cooking workshops that celebrate cultural diversity and promote healthy eating practices.

• Collaborate with local chefs or volunteers to create a welcoming environment for participants.

• Oversee in the day-to-day operations of the social supermarket, ensuring a welcoming atmosphere for customers.

• Engage with elderly clients and those experiencing isolation to provide companionship, support, and resources related to their specific circumstances.

• Work on outreach programs targeting vulnerable populations to provide suitable assistance.

• Educate the team on nutritional options and food

• Lead or assist in after-school clubs and programs that promote educational engagement, social skills, and personal development for children.

• Support families to identify their needs and connect them with appropriate services and resources.

• Represent Spring Community Hubs Service and project at relevant forums and meetings across the Borough and at a London/National level

• Ensure that all processes and procedures in the SCH manual are being followed

• Ensure that the foodbank meets health and safety/environmental health standards in all its locations

• Bring to the attention of the Service Manager any concerns about the running of the project or its future sustainability

• Oversee the food Services in conjunction with the Service Manager

• Organise and run food collections in conjunction with Hub support

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Keeping up to date with legislation and policy related to the Service and making any necessary modifications to accommodate changes.

• Overseeing stock orders and working in collaboration with the Hub support and  Finance department.

• Comply with SCH policies and procedures regarding the operation of services and policies 

Strategy, Stakeholder Management, Leadership, and Management 

• Representing the organisation on a  strategic level at external meetings and events with Community partners, Local Authorities, Funders, and other key stakeholders 

• Liaise with clients and referral agencies and resolve any issues that may arise in conjunction.

• Foster relationships with local organisations, community leaders, and stakeholders, and participate in community outreach initiatives to raise awareness about available services and encourage community involvement.

• Maintaining relationships with suppliers, community groups,  Schools, Libraries, supermarkets, and other stakeholders.

• Supervise the work of the Activity Camp Coordinators, Bank Staff, Volunteers, and Facilitators during Camp and Activity Sessions 

• As one of the Deputy Safeguarding Leads, manage any concerns about a child, young person or family's welfare effectively and share concerns with the Leadership Team and other DSLs. 

• Actively contribute to and participate in AGMs, Away Days,  Team Meetings, Development Sessions, and other  Internal Meetings

• Support in the rolling recruitment of Coordinators, Bank Staff, and Volunteers to meet the needs of the service.

• Work with the Leadership Team to ensure up-to-date Employment, Training, and other HR  records for all Staff and Volunteers within the Team, and work in collaboration with the Business Support Team

• Work with the Leadership Team to ensure the service and Resources are used effectively within designated budgets, including the reimbursement of expenses.

Camps and Event Management:

• Coordinate and oversee the planning, logistics, and execution of SCH Holiday Camps, Afterschool Camps and Events.

•  Ensure adherence to Health and Safety Guidelines, Risk Assessments, and appropriate Safeguarding measures.

• Manage Camp staff, volunteers, and external contractors during activities and events, creating a positive and inclusive atmosphere. 

• Liaise with schools, organisations,  local authorities, and volunteers to explore ways of sustaining and improving the provision.

• Promote and market the project through outreach to schools and other community groups in Southwark/Havering and surrounding areas, and organise bookings.

Volunteer Management:

• Work in collaboration with the Leadership Team and  Business Support Team to recruit and train Volunteers.

• Oversee and manage the volunteers in the team who support activities and events, providing necessary guidance and supervision.

• Work with the Leadership team to foster a positive and inclusive volunteer culture, recognising and appreciating their contributions.

•  Work with the leadership Team to monitor and evaluate volunteer performance and provide constructive feedback, reports, and support as needed.

• Coordinate and oversee  all Food Service / Project volunteers, and oversee the volunteer timetable to ensure the best use of volunteers

• Coordinate the volunteer team at the warehouse and oversee groups of corporate volunteers, school groups, and other youth groups visiting to help.

• Ensure that volunteers are trained to undertake responsibilities within the warehouse and to meet the relevant legal requirements. This could include basic food hygiene,  first aid, evacuation procedures, manual handling and lifting, health and safety, and fire procedures 

Administration and Reporting:

• Maintain accurate records of activities, participant attendance, incidents, Impact Reporting,  Monitoring and Evaluations,  including referral processes, and ensure the requirements of Data Protection, Quality Assurance, Funding, and Compliance are met. 

• Prepare regular reports for all the Projects highlighting progress, challenges, and recommendations for improvement.

• Work within agreed budgets for activities, Camps, and Pastoral Care Services, ensuring efficient resource allocation.

• Ensure that local data is entered into the database

• Maintain accurate records of client interactions, services provided, and outcomes achieved for reporting and evaluation purposes.

• Provide regular updates to the Leadership Team on service delivery and community needs.

• Produce monthly project reports and keep the CRM/ Database updated 

Person Specification

• Experience in working with children and young people, in particular individuals who are experiencing significant Poverty and Inequality and may also have multiple and complex needs. 

• The ability to communicate effectively with a wide variety of people and establish and maintain good working relationships with Partners and external stakeholders

• Proven Line Management and Supervisory experience 

• Willingness to undertake further training as required by Spring Community Hub

• Commitment to the concept of continuous improvement of procedures and practices

• Ability to remain calm in challenging situations and reinforce boundaries

• Ability to support people in managing difficult feelings, and communicate their needs effectively

• Knowledge of best practice for lone working, data protection, and safeguarding adults

• Ability to recognise and work within the boundaries of the role, including confidentiality, and the working protocols between agencies

• Strong sense of self, and ability to set and maintain boundaries and lead by example 

• Ability to communicate effectively in person on a one-to-one basis and with groups, as well as over the telephone and in writing

• Excellent listening skills

• Ability to work collaboratively with colleagues and others.

• Understanding of the needs of disadvantaged, disaffected, and vulnerable people, and the ability to work with them in a positive way

Qualifications and Skills:

• Qualifications/Experience in a relevant field (e.g., social work, Counselling, psychology, Information Advice and Guidance, Education, or related disciplines). A master's degree is desirable.

• Proven experience in Programme Planning and Event Management, preferably within a Charity, Community, Education, or similar setting.

• Strong organisational, Project Management and Prioritising abilities, with impeccable attention to detail.

• Excellent communication and interpersonal skills, with the ability to interact effectively with participants, volunteers, and external partners.

• A compassionate and empathetic approach, with a genuine interest in the well-being of others.

• Knowledge of safeguarding policies and procedures, including child protection and vulnerable adult support.

•  Proficiency in using relevant software for record-keeping and report generation.

•  Empathy and compassion for individuals facing hardship

•  Strong organisational and problem-solving skills.

•  Proficiency in Google Workspace and databases, and experience with client management and other IT  / Project Management systems.

• Cultural competence and sensitivity to diverse backgrounds and experiences.

- A degree in social work, community development, or a related field is preferred.

- Experience working in a charity or community service environment, particularly with vulnerable populations.

- Strong communication and interpersonal skills, with the ability to build rapport with diverse groups.

- Understanding of issues related to poverty, housing, and social welfare systems.

- Ability to work both independently and as part of a team

Commitment to Equal Opportunities 

All Staff, Contractors, Freelancers, and Volunteers have a legal and moral responsibility to ensure that Spring Community Hub is free from discrimination, harassment, and bullying

We are an equal opportunities employer and we welcome applications regardless of sex, gender, and race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part-time or shift workers, being HIV positive or living with AIDS, lived experience of Significant Poverty or Inequality and any other matter which causes a person to be treated with injustice.

We believe diversity is a strength, and we aim to make sure that SCH reflects the communities we serve. 

SCH is consciously working towards our organisation being a place where everyone can bring out their skills and talents and make their best contribution to our mission to support our guests along their journey to move on and achieve full social, economic, and emotional independence to live healthy lives in a community that supports each other.

We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of Significant Poverty and Inequality and people from all marginalised groups, communities, and backgrounds.

Responsible for staff/equipment 

Spring Activity Camp Coordinators/Bank Staff/Facilitators and Sessional Volunteers/Partnerships/Phone/Laptop 

Reporting to…

• Spring Activity Camp/Pastoral Manager

Why Join us / Benefits 

• A warm, welcoming, and passionate working environment.

• People-focused with a friendly and supportive workplace culture

• We are a London Living Wage Employer

• An active commitment to equality and diversity

• We offer continuing opportunities for learning, and personal and Professional development together with regular supervision, training, and support for all our staff and Volunteers.

• Generous annual leave entitlement: 33 days annual leave (including bank holidays)

• Company pension scheme.

• Frequent Team Away Days and Celebrations, as part of a friendly and collaborative team

How to Apply 

Complete the application form. You will be asked to submit a CV if suitable. 

Please also include the names of 2 referees, one of whom should be your current or most recent employer (references will not be taken up until after interview for the successful candidate)

Closing Date: Interviews to be held virtually on a rolling basis 

Application process:

1. Complete our Application form 

2. Submit your CV with a Supporting Statement.

3. Initial Telephone interview - shortlisted candidates will be invited for a Telephone interview

4. If you are shortlisted from the Telephone Interview, you will be invited to a formal interview which will consist of the following: 

• A  Presentation topic will be shared with you in advance

• 60-minute Panel Interview with members of the SLT / Board of Trustees 

• Questions will be shared with you before the interview so that you can prepare. 

• Role-specific Practical Task 

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please contact our Compliance and Development Manager to discuss how we can help.

Join Us in Making a Difference at Marie Curie

Marie Curie is the UK's leading end-of-life charity, dedicated to ensuring that everyone facing the end of life has access to the care, support, and dignity they deserve. We are the largest non-NHS provider of end-of-life care in the UK and the only organisation to operate across all four nations. Through our network of community nursing, hospice care, and comprehensive information and support, we are here for people and families when they need us most.

Your Role in Our Vision

As Legacy Marketing Lead, you'll drive our flagship Legacy Awareness Campaign across multiple channels-TV, radio, digital, and print. You'll lead on free Will services with Farewill and the National Free Wills Network, shaping supporter journeys to increase gift inclusion rates.

Working closely with the Legacy and In Memory Manager and wider team, you'll create and deliver compelling campaigns that boost our legacy pipeline, leveraging data insights, creativity, and strategic thinking.

A creative, strategic marketer who thrives on building relationships and delivering impactful campaigns. You'll combine innovation with data-driven decision-making, leading Marie Curie's legacy marketing to new heights.

In this role, you will:

- Lead and manage the Legacy Awareness Campaign across digital and traditional channels.

- Develop innovative marketing strategies to engage supporters and grow income.

- Manage budgets, draft briefs, and coordinate with agencies and stakeholders.

- Build and nurture internal and external relationships to amplify awareness and action.

- Shape and refine supporter journeys to maximise legacy engagement and impact.

- Oversee free Will writing partnerships and ensure alignment with campaign goals.

- Stay ahead of trends, test new ideas, and ensure compliance with regulations.

- External: Media, design, print, postal, and telemarketing agencies; free Will partners; current and prospective supporters.

- Internal: Fundraising, marketing, compliance, data, strategy, care services, and finance teams.

What you will need

- Exceptional written and verbal communication skills

- Proficiency in IT tools, including Word, Excel, PowerPoint, Outlook, and charity databases

- Experience with virtual meeting platforms

- Strong organisational and administrative abilities

- Skilled in prioritising tasks effectively

- Capable of working independently and collaboratively within a remote team

- Adept at handling sensitive conversations with supporters

- Strong influencing and motivational abilities

- Confident public speaking and presentation skills

Please see full job description here

How to Apply

Submit your CV and cover letter online, highlighting your most relevant skills and experiences for this role. Please also include your preferred location.

Application deadline: Wednesday 18th June 2025
Salary: £35,530 - £39,474.00
Contract: Full Time Contract Role - 12 months Maternity Cover
Location: UK OR Ireland Homebased

Benefits you'll LOVE:
- Flexible working. We're happy to discuss flexible working at the interview stage.
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

We're happy to accommodate any requests for reasonable adjustments. Please email any requests to [email protected]

Prospectus are excited to be working exclusively with our client to help them recruit for their first Interim Fundraising Director. The NGO was founded in 1993, as the UK network for organisations working in international development. They unite and support a diverse network of over 365 civil society organisations to help eradicate global poverty, inequality and injustice. They work to influence governments and policymakers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships. They also support the sector to decolonise and become more anti-racist and locally-led.

This role is offered on an interim part-time 12 months contract basis paying a salary of circa £85,000 (0.4 FTE) pro rata with flexible remote working arrangements and occasional meetings at their London office.

The post-holder will support the organisation's secure the next phase of their large grants and to identify and engage with new and existing funders to diversify their funding sources. They will combine coordination with building strong relationships and supporting the organisation's managers and leaders to secure their funding into the future. The post holder will lead an informal team of staff drawn from across the organisation and work closely with the CEO and Directors to establish and maintain relationships with key donors. They will also play a key role in upskilling and developing staff capacity to fundraise within the organisation and coordinating their efforts.

They are looking for a candidate with significant existing relationships and networks amongst the major donors likely to fund the organisation's work. They are looking for someone with demonstrable experience in bringing teams together to submit bids, overseeing active funder management and finding the best relationships from which to secure funds.  The ideal candidate will have a track record in fundraising from major donors and a strong interest in and understanding of the international development sector and the role of networks within that sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Do you want to help millions of women in some of the world’s poorest countries succeed as entrepreneurs and work their own way out of poverty?

Since 2003, from Afghanistan to Zimbabwe, Hand in Hand International have helped more than 5 million women launch small businesses that can stand the test of time. Some are smallholder farmers learning to stand up to climate change, some are refugees starting a new life after running from conflict. Others are young women and girls with few opportunities, starting to dream – and plan – for the future.

Achievements (so far) include:

• 9.2 million new and improved jobs
• +93% average increase in monthly income
• 84% of women with the power to make decisions in their lives

We are delighted to be supporting Hand in Hand in their search for an ambitious, confident Partnerships and Philanthropy Officer to join their award-winning fundraising team. You will join a team of eight, including a Head of Philanthropy and Corporate Partnerships, three Philanthropy Partnerships Managers, two Philanthropy Officers and a Philanthropy and Corporate Assistant.

This is a Trusts and Foundations-focused Philanthropy & Partnerships Officer role with a mix of responsibilities across family Trusts and Foundations, Corporate Foundations, Wealth Management firms, and HNWIs. It’s a programme-led role and suits someone who is both personable and detail-oriented, excited by co-developing impact with donors through tailored projects.

As Partnerships and Philanthropy Officer, you will:

• Manage and grow a portfolio of family Trusts and Foundations, Wealth Management firms, and HNWIs
• Manage accounts worth $215,000 and drive new business worth $175,000
• Contribute to the team target of $7.1 million
• Develop detailed, programme-specific funding proposals
• Steward existing donors and develop new partnerships
• Build strong relationships with donors based on detailed programme insight

Ideal skills and experience:

• At least 1 year in a fundraising role ideally Trusts and Foundations or Major Donor
• Proven track record of securing gifts of c.$20,000+
• Ability to own relationships and manage a donor portfolio
• Methodical, detail-oriented, confident, and persuasive
• Strong sales and relationship-building skills
• Open to candidates from Corporate or Major Donor backgrounds who enjoy proposal development

Benefits include: 

• Annual leave: 26 days a year, plus bank holidays.
• Employee pension contribution of 6.5%
• 20 weeks’ full pay or equivalent to new mothers or primary caregivers and 13 weeks’ full pay or equivalent to new fathers or secondary caregivers (this also applies for adoption and surrogacy)
• Five days paid dependents leave per year
• International travel: Visiting their programmes and meeting the entrepreneurs they support is one of the most exciting and rewarding parts of working for Hand in Hand
• Gym stipend: Hand in Hand provide a monthly contribution towards gym membership / fitness or wellbeing activities
• Flexible working: Hand in Hand offer home working as standard on Mondays and Fridays
• Flexible start time between 8am–10am
• Positive, inclusive culture: Being an employer of choice is one of Hand in Hand’s six strategic goals. They aim to have an 80% recommender score (measured via a yearly staff survey). They believe diversity drives innovation and excellence and aim to recruit 33% of all new roles from groups that are traditionally underrepresented in the charity sector.