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Senior Head of Operations
CONTRACT: Permanent, Full Time (35 hours per week)
ORGANISATION: Royal Life Saving Society UK (RLSS UK)
DIRECTORATE: Corporate Services
LOCATION: RLSS UK HQ, Worcester/Hybrid (3 days per week at HQ)
REPORTS TO: Chief Executive Officer
DIRECT REPORTS: HR Manager, Interim Head of Compliance, Head of Business Systems and IT
SALARY: £48,000 to £52,000 per annum
ABOUT RLSS UK
The Royal Life Saving Society UK (RLSS UK) is the national charity supporting communities of all backgrounds to enjoy water safely and be free from drowning. Our vision is to have ‘Communities free from drowning’ and our strategic framework 2025-2030 details our goals over this period.
ROLE AND RESPONSIBILITIES
The Senior Head of Operations will play a central leadership role within RLSS UK, ensuring the charity operates effectively and efficiently. The successful candidate will lead and support the RLSS UK HR, Business Systems and IT, and Compliance departments and provide high quality decision support to senior managers on areas within this portfolio. This is a strategic and hands-on operational role overseeing key areas of the corporate services directorate.
Our current Regulatory bodies are:
- The Office of Qualifications and Examinations Regulation, Ofqual in England.
- The Council for the Curriculum, Examinations & Assessment, CCEA in Northern Ireland.
- Qualifications Wales, QW in Wales.
Maintaining and exceeding the standards, policies and procedures of these bodies are essential for ensuring our Awarding Organisation and Awarding Body status with the respective Regulators, enabling us to offer regulated qualifications. We also maintain compliance with the Charity Commission, Companies House and the Fundraising Regulator.
Working closely with the CEO and Senior Leadership Team, the postholder will help manage the organisation’s systems and culture needed to support high-quality delivery across a growing water safety education charity.
The role will suit someone who thrives in dynamic organisations, enjoys problem solving and optimising systems, understanding and making sense of complexity, and is motivated by supporting teams to deliver meaningful impact and achieving the organisation’s purpose ‘To prevent drowning, so everyone can enjoy water safely’.
KEY RESPONSIBILITIES
Organisational Leadership & Operations
- Lead and oversee day-to-day organisational operations across the HR, Business Systems and IT, and Compliance functions
- Develop and improve internal systems, processes, and operational procedures
- Support organisational planning and delivery
- Work closely with the CEO and senior managers to support organisational growth and resilience
- Contribute to organisational decision-making and leadership culture
- Attend Board meetings and committees where required, and any other such Leadership Team functions where necessary
- Build effective relations across departments to support organisational excellence
- Always demonstrate and uphold the Society’s values and behavioural standards.
People & HR Management
- Ensure effective, legally compliant policies and procedures are in place to support the recruitment, development, and retention of a high performing workforce
- Support the development and implementation of HR initiatives that build and underpin equality, diversity and inclusion, learning and development, wellbeing, and employee engagement
- Lead on the development and presentation of recommendations for annual pay and benefits review
- Support recruitment, onboarding, and staff development processes
- Help foster a positive, inclusive, and high-performing workplace culture
- Support managers with operational people-management matters
Compliance
- Ensure that standards, policies, and procedures meet and exceed the regulatory requirements set by our regulatory bodies
- Ensure compliance with RLSS UK regulators
- Oversee organisational risk management systems
- Ensure appropriate insurance, contracts, and compliance frameworks are in place
- Lead on operational health and safety systems and organisational compliance
Organisational Systems
- Support organisational budgeting and financial monitoring alongside the finance and Senior Leadership teams
- Oversee operational procurement and contract management systems
- Support implementation and optimisation of organisational systems, including Customer Relationship Management (CRM) and IT systems including cyber security
- Improve internal reporting and programme coordination systems
Programme & Delivery Support
- Support operational coordination across RLSS UK programmes and projects
- Help ensure teams are appropriately resourced and supported
- Improve organisational project management systems and workflows
- Support efficient collaboration across delivery teams
- Contribute to organisational development opportunities and partnerships
Other Duties & Responsibilities
- All other duties reasonably associated with your role, as directed by the Line Manager
- Ensure compliance with UK GDPR and the Data Protection Act 2018 by complying with internal information governance policies and maintaining up-to-date documentation as part of RLSS UK’s compliance programme
- To help create an inclusive working environment where diversity is valued, everyone can contribute, and everyday actions ensure we meet our duty to uphold and promote equality
This job description is not to be regarded as exclusive or exhaustive. It is intended as an outline indication of areas of activity and responsibility and will be amended in the light of the changing needs of the organisation.
PERSON SPECIFICATION
Essential Relevant Experience, Skills, and/or Aptitudes
- Significant experience in operational management, organisational leadership or business management
- Experience developing and improving organisational systems and processes
- Strong understanding of HR, Compliance and organisational Risk Management, and Business Systems & IT
- Demonstrable experience supporting HR and people-management processes
- Excellent organisational and project management skills
- Strong interpersonal and communication skills
- Ability to work strategically while also being comfortable with operational detail
- Experience managing competing priorities in a fast-paced environment
- High level of integrity and dependability
- Strong analytical, critical thinking, and multi-tasking skills, with the ability to work to tight deadlines, and pick up new information and apply at pace
- Proficient in Microsoft Office and organisational software systems
Desirable Relevant Experience, Skills, and/or Aptitudes
- Experience working within the charity sector
- Knowledge of charity governance and funding environments
- Experience supporting organisational growth and change management
- Familiarity with CRM systems and operational databases
- Understanding of health and safety systems
We are looking for someone who:
- Is highly organised, proactive, and solutions-focused
- Enjoys enabling others to succeed
- Can balance strategic thinking with practical delivery
- Is calm and adaptable in a growing organisation
- Has a positive, can-do attitude and demonstrates RLSS UK values
- Has strong emotional intelligence and leadership skills
YOUR APPLICATION
Please send your CV and a Cover Letter outlining your suitability for the post
Closing Date – 11.59pm, Thursday 23 July 2026
Interview Date – Thursday 30 July 2026 at our Worcester Head Office (subject to change)
WHAT RLSS UK CAN OFFER YOU
- Annual Leave based on 27 days + Bank Holidays + a discretionary day off for your birthday
- Private Healthcare Plan*
- Enhanced Society Sick Pay*
- Eye Care*
- Employee Assistance Programme
- Life Assurance Scheme
- Salary Sacrifice Pension Scheme*
- Discounts available including high street brands, entertainment, eating out and more
- Free RLSS UK Membership
- Free tea and coffee when working from HQ, including access to our wonderful Coffee Machine
- Free on-site parking when working from HQ
- Company events and socials
*Subject to eligibility criteria
Should you wish to discuss the role, any adjustments you may require throughout the recruitment process, or have any questions, please get in touch where a member of the RLSS UK HR Department will be happy to help.
RLSS UK are a Disability Confident Committed Employer and an INclusive Worcestershire Leader.
It is our vision to have nations without drowning where everyone can safely enjoy being in, on or near water.
The client requests no contact from agencies or media sales.
Could you lead a talented team to deliver compelling, audience‑led campaigns that accelerate progress for everyone affected by ovarian cancer?
We are looking for an Interim Head of Marketing and Communications to lead this function during an exciting period of transition and growth. This role will play a pivotal part in delivering our communications and brand strategy, supporting the rollout of our new organisational strategy, and maintaining momentum across high‑profile campaigns and projects.
Reporting to the Director of Fundraising and Engagement, you’ll oversee marketing and communications across the organisation, line managing a team of specialists and working closely with the Senior Leadership Team. You’ll provide strategic leadership, clear direction and hands‑on support, ensuring activity is well planned, insight‑driven and aligned to our wider organisational objectives.
This role is ideal for an experienced marketing and communications leader, ideally from the charity sector, who can combine strategic thinking with strong delivery, and who thrives in a fast‑paced, collaborative environment.
We are an ambitious charity, building on our achievements and targeting what’s important to stop ovarian cancer devastating lives - symptoms awareness, early diagnosis, better treatments and support for all. It’s an exciting time to be joining Target Ovarian Cancer as we move into our ambitious new strategy.
Join us and together we'll fight for a world where everyone with ovarian cancer lives.
The role
This is a full-time (35 hours per week), fixed-term position to July 2027.
We operate a hybrid working model. You will usually work remotely but will be expected to attend meetings at our office near London Bridge when required. Please note that travel costs to the office are not covered.
If you would like more information about expected office attendance, please refer to the recruitment pack.
How to apply
You will be asked to submit your CV and answer two application questions (maximum 250 words each) as part of the process. You will also be asked to complete an equalities monitoring form.
Applications without responses to the application questions may not be considered.
Key dates
-
Closing date: 22 July 2026
-
First interview Monday 27 July, second interview Friday 31 July
If you are invited to interview, you will have the opportunity to request any reasonable adjustments.
Additional information
Target Ovarian Cancer does not hold a sponsorship licence and cannot sponsor visas.
We are committed to making our recruitment process accessible to all. If you require support with your application, please refer to the guidance provided in the recruitment pack.
We’re targeting what’s important – symptoms awareness, life-saving early diagnosis, better treatments and support



The client requests no contact from agencies or media sales.
UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.
This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as General Counsel & Company Secretary, you will lead UNICEF UK’s legal, governance and regulatory strategy, ensuring the organisation operates with integrity, sound judgement and confidence. Acting as the principal legal adviser to the Executive Team and Board, you will provide pragmatic, commercially focused advice to support high-quality decision-making. You will also lead a multi-disciplinary department, positioning legal, governance and risk functions as strategic enablers of organisational impact.
You will bring significant senior-level experience leading legal and governance functions within a complex organisation, with a track record of supporting executive and board-level decision-making. You combine strong commercial acumen with sound judgement, able to balance legal risk with organisational priorities and provide clear, practical advice. You are an influential and collaborative leader, skilled at building relationships and leading high-performing, multi-disciplinary teams.
We have partnered with GatenbySanderson for this search and we invite you to learn more about this opportunity and visit our dedicated microsite. The site contains further information about the role, UNICEF UK, further details on how to apply, our recruitment process, as well as contact details of our search partner, GatenbySanderson.
Closing date: Friday 31st July, 2026 at midnight
Interview date: Late August into September 2026. Specific dates to be confirmed
In return, we offer:
excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)
outstanding training and learning opportunities and the support to flourish in your role
impressive open plan office space and facilities on the Queen Elizabeth Olympic Park
an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.
the opportunity to work in a leading children’s organisation making a difference to children around the world
Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.
We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home. We will happily discuss other flexible options to suit your circumstances.
We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.
UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.
We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.
The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.
We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.
If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.
The UK Committee for UNICEF (UNICEF UK), a charity funded by supporters, raising funds for UNICEF’s work for children.

About the Role
As we scale, we are looking for a Head of Operations to provide operational leadership to ensure the charity operates effectively, compliantly and sustainably in line with its mission and ethos. Working closely with the CEO, you will support the translation of the vision into reality by building strong foundations, enabling effective delivery, and supporting the scaling of the organisational from a regional base to a nationally impactful charity.
This is a pivotal role shaping how BeSpace grows. You will lead on strengthening systems, people, governance and operational delivery embedding accountability, and continuous improvement.
In this role, you will:
Strengthen governance, risk and compliance
· Develop and maintain robust governance frameworks and ensure legal and regulatory compliance
· Embed effective risk management processes
· Oversee key compliance areas including safeguarding, GDPR and reporting
Build operational systems and infrastructure
· Develop and implement scalable systems, processes and internal controls
· Improve data management (including CRM) and strengthen reporting
· Contribute to ensuring operational readiness to support national growth
· Work with external providers on IT and financial system integration
Lead people, culture and organisational development
· Oversee recruitment, onboarding and retention of a high-performing team
· Strengthen performance management and accountability frameworks
· Support and foster a values-led, healthy team culture aligned with BeSpace’s mission
Enable delivery, impact and growth
· Strengthen operational support for programme delivery and expansion
· Support the translation of strategic ambitions into practical systems and ways of working
· Improve data insight to inform decision-making
· Support development of fundraising infrastructure.
Contribute to wider organisational life
· Work collaboratively across the team to support evolving priorities
· Act as an ambassador for BeSpace’s values and Christian ethos
About You
We are looking for someone who:
· Has experience in operations, programme or an organisational role with increasing responsibility or has had operational leadership, ideally within a growing or changing organisation
· Has good experience in developing systems, processes and organisational infrastructure
· Can work closely with a CEO to translate vision into operational delivery
· Has excellent organisational and project management skills
· Is proactive, collaborative and relational leader who builds strong teams and culture
It would be a bonus if you:
· Are an experienced operational leader motivated by impact, flexibility, and supporting the growth of a mission-led organisation
· Have significantly enabled the scaling of a regional organisation to national growth operationally.
· Have experience in fundraising systems or donor management
Head of Operations
Location: Hybrid - Birmingham (expected to be in the office 2+ days per week)
Hours: Full Time, Monday to Friday, 36 Hours per week
Salary: £55,082 per annum
About the BDA
The British Dietetic Association (BDA) is the professional body and trade union for dietitians in the UK, representing more than 12,500 members and supporting the profession to improve the nation's health through food and nutrition.
We're an ambitious and growing organisation, delivering a new strategic plan focused on growing our membership community, strengthening our voice and influence, investing in digital transformation and delivering excellence behind the scenes. As we continue to evolve, we're looking for an exceptional operational leader to help us turn our ambitions into reality.
About the role
This is a newly created and high-profile leadership role, reporting to the Chief Operating Officer.
As Head of Operations, you will play a central role in helping the BDA deliver its strategic priorities by improving organisational performance, embedding continuous improvement and ensuring we have the systems, processes and insights needed to succeed.
You will lead organisation-wide initiatives, support strategic planning and performance reporting, drive digital and AI adoption, and work collaboratively across teams to improve how we operate and deliver for our members.
This role offers a genuine opportunity to shape the future of the organisation and make a lasting impact within a respected professional body and trade union.
We're looking for someone who:
· Has significant operational leadership experience within a complex organisation.
· Is passionate about organisational improvement and delivering change.
· Can combine strategic thinking with hands-on delivery.
· Has experience of performance management, governance and business planning.
· Understands how digital, data and AI can improve organisational effectiveness.
· Is an excellent communicator who can build relationships and influence at all levels.
Why join us?
- The opportunity to shape and influence a growing and ambitious organisation.
- A varied and rewarding leadership role with real scope to make a difference.
- A flexible, supportive and values-led culture.
- Generous annual leave and pension arrangements.
- Commitment to learning, development and wellbeing.
For further information about the role please visit BDA's website.
Age UK is recruiting for a HR Business Partner - Change on a 12-month fixed term contract.
This is an excellent opportunity for an experienced HR professional to partner with senior leaders across diverse directorates, driving impactful change programmes that support our mission. You'll have expert knowledge of organisational design, restructuring, and employee relations and will be supporting and coaching senior managers through all aspects of the change management cycle.
Working closely with senior leaders, you will bring the ability to influence at senior level and collaborate on business proposals, board papers and consultations, delivering pragmatic, solution focused advice.
If you're experienced in leading change and are passionate about building strong stakeholder relationships, we'd love to hear from you.
Please note - this is a home-based role and does not require a weekly presence in the office.
Age UK internal grade: 5N
Last date for applications Monday 20th July. Interviews for shortlisted candidates are scheduled for Wednesday 5 August, with second-stage interviews to follow shortly afterwards.
Must haves:
The below competencies will be assessed at the indicated stage of the recruitment process:
Application = A, Interview = I, Test = T, Presentation = P
Experience
- Experience of change management and restructures. A, I
- Experience of handling complex Employee Relations cases. A, I
Skills & Knowledge
- Knowledge of UK employment law and TUPE legislation, including a proven track record in change management, resourcing, and organisational design. A, I
- Strong communication skills with the ability to establish credibility and present information effectively both orally and in writing. A, I
- Excellent analytical and problem-solving skills. A, I
- Highly organised. A, I
- CIPD Level 7 Qualification or similar experience. A
Personal attributes
- Energy, enthusiasm, and eagerness to contribute and influence at a senior level. I
- Team player with the ability to build relationships and work effectively with a wide range of people. I
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, Health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250
- Many additional benefits
Additional Information
Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an 'A' in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.
Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.
Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
For a full list of benefits please visit our website.
The client requests no contact from agencies or media sales.
This role is internally known as Senior People Officer
As Senior People Officer, you'll play a key role in delivering a high-quality People service across SSAFA. You'll provide trusted advice and guidance to managers and employees across the full employee lifecycle, with a particular focus on employee relations, wellbeing, engagement and inclusion.
Based at SSAFA's Central Office in London, the role offers flexibility to work remotely in line with organisational needs. You must be willing and able to travel to the office at short notice when required.
This role is ideal for someone with solid HR generalist experience who is looking for the next exciting step in their career and wants to broaden their experience across:
- Employee relations and case management
- Influencing and coaching managers
- Wellbeing, engagement and inclusion initiatives
- Organisational change and people projects
- Policy development and continuous improvement
Unlike many HR roles that focus on a single specialism, this position offers genuine variety and exposure across the People function. You'll have the opportunity to build a well-rounded skillset while making a meaningful contribution to an organisation that supports our Armed Forces community.
About the team
You'll join a collaborative and supportive People & Organisational Development team that is passionate about delivering an excellent service and continuously improving the employee experience. We value partnership, professionalism, compassion and inclusion, working together to help colleagues and managers thrive. In this role, you'll work closely with:
- Learning & Organisational Development
- People Systems & Operations
- Leaders and managers
- Project and change teams
- Internal Communications and other corporate functions
This cross-organisational exposure will give you valuable insight into how different teams work together to support SSAFA's mission.
About you
You thrive on building relationships and working collaboratively with others. You enjoy helping people find practical solutions to challenges and can adapt your approach to work effectively with a wide range of colleagues, and managers, balancing empathy with sound judgement, You’ll be comfortable working in a fast-paced environment where priorities can change.
We're looking for someone who:
- Has experience in a generalist HR role and is looking for the next step in their career.
- Can adapt their communication style to different teams, personalities and levels of seniority.
- Has some experience supporting employees and managers with employee relations and people-related matters for example; diversity and inclusion/ sickness and wellbeing matters/ issues in probation/ conduct and or grievance issues.
- Enjoys working as part of a team and collaborating to achieve shared outcomes.
- Has strong organisational skills and can manage multiple priorities effectively.
- Is curios and committed to improving the employee experience.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2024 our trained teams of volunteers and employees helped more than 54,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Closing date: Midnight on Wednesday 22 July 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: TBC
Our vision A society in which the Armed Forces, veterans and their families can thrive.
This is a rare opportunity to lead one of Yorkshire’s most respected community foundations and help shape the future of giving across Calderdale.
For over 35 years, Community Foundation for Calderdale (CFFC) has connected people who care with causes that matter. We believe local generosity has the power to transform lives, strengthen communities and create opportunities for everyone to thrive.
As an independent charitable funder, we work with individuals, families, businesses and organisations to invest in local charities and community groups tackling some of Calderdale’s biggest challenges. Every year, we distribute more than £2 million in grants to support people and places across the borough. At the same time, we are building our permanent endowment, creating a lasting legacy that will continue supporting local communities for generations to come.
This is what makes CFFC unique. We do not just make a difference today. We create a legacy that will benefit Calderdale in perpetuity.
Following many years of successful leadership from our current Chief Executive Officer, we are seeking an exceptional leader to build on this strong foundation and lead CFFC into its next chapter.
About the role
Reporting to the Board of Trustees, you will provide strategic and operational leadership, ensuring CFFC continues to grow its impact, strengthen partnerships and inspire philanthropy across Calderdale.
You will lead and develop a committed staff team, work closely with Trustees, build trusted relationships with donors, businesses, professional advisers, charities and public sector partners, and ensure the organisation remains financially sustainable, well-governed and ambitious for the future.
You will also act as CFFC’s public ambassador, representing the organisation across Calderdale and beyond, while championing the importance of local giving and community investment.
About you
We are looking for an inspiring and collaborative leader with significant senior leadership experience and the ability to build confidence and credibility with a wide range of stakeholders.
You will demonstrate:
Proven strategic leadership and organisational management experience.
Experience of developing successful partnerships, fundraising, income generation or business development.
Strong financial and governance awareness.
Excellent relationship-building, communication and influencing skills.
Experience of leading and developing high-performing teams.
A genuine commitment to community impact and the values of the voluntary sector.
You may come from a community foundation, charitable trust, grant-making organisation, charity, public sector, social enterprise or a commercial organisation with a strong social purpose.
What we offer
Salary in excess of £60,000, dependent on experience.
Permanent, full-time position.
Flexible and hybrid working, with a regular presence required in Calderdale.
20 days annual leave plus bank holidays, additional Easter Tuesday leave and office closure over the Christmas period, rising to 25 days after five years’ service.
Employer pension contribution, with details available in the candidate information pack.
The opportunity to lead a respected local foundation with a strong legacy, deep local relationships and ambitious plans for the future.
Closing date: 31 July 2026
First round interviews: Week commencing 17 August 2026
Second round interviews: Week commencing 24 August 2026
CFFC is committed to equality, diversity and inclusion. We welcome applications from people of all backgrounds and are happy to discuss any adjustments candidates may need during the recruitment process.
If you are an ambitious leader who wants to build on a strong legacy, inspire local philanthropy and help create lasting change for communities across Calderdale, we would love to hear from you.
The client requests no contact from agencies or media sales.
Lead on the development of fundraising support to our 42 cathedrals. A test-and-learn role, with a discovery phase, pilot delivery and the strategic development of programmes, resources and training that are proven to grow fundraised income.
Description
This role is to develop the fundraising support we offer our 42 cathedrals. Church of England cathedrals play a uniquely significant role in national, civic and spiritual life, serving first and foremost as centres of Christian worship and the seat of the bishop, but also as some of the country's most important cultural and community institutions. They act as focal points for diocesan life and as places where people gather for major moments of public celebration and grief, while also contributing extensively to education, music, heritage, tourism and local economies. Their scale, history and openness mean they attract millions of visitors, many of whom are not regular churchgoers, offering space for reflection, creativity and engagement with the Christian story.
However, this breadth of purpose brings significant challenges: cathedrals must balance worship with growing expectations as civic and cultural venues, operate in an increasingly secular and diverse society, and maintain complex historic buildings with limited and often uncertain funding. With many facing structural financial deficits and high costs for maintenance and staffing, alongside reliance on fundraising, grants and visitor income, their long-term sustainability depends on improving and expanding their fundraising activity and successfully developing new income streams while safeguarding their core mission and heritage.
This role is deliberately designed as a test-and-learn function. Its future scope and resourcing will be shaped by the evidence generated through its work. There is a clear expectation that, subject to demonstrated impact, this role will contribute to the development of a sustainable and appropriately resourced model of fundraising support for cathedrals across the Church of England.
This role is a three year fixed term contract.
Closing Date - 19th July 2026
Interviews will take place in Church House, London, on Wednesday, 29 July 2026.
Responsibilities
The Head of Cathedral Fundraising Development is a newly established role within the Giving Directorate and working alongside the B&C team, responsible for strengthening and developing fundraising capacity across the 42 mainland cathedrals of the Church of England. This role is funded for an initial 3-year period, and there is an expectation this work will grow and develop during this period should the audit and piloting of support in the first twelve months identify the need for ongoing support.
Reporting to the Director of Giving (who will line manage you, agree your work plans and development, and who you will be responsible to for the successful delivery of the agreed work plans) and also accountable to the Director of Bishoprics & Cathedrals (to ensure the work meets the needs of the Bishoprics & Cathedrals department, and aligns with their various work streams), this role will lead a programme of discovery, pilot delivery, and strategic development to determine the most effective models of fundraising support for cathedrals. The postholder will work closely with cathedral leaders, development teams, and national colleagues to build confidence, test approaches, and develop scalable solutions grounded in demonstrable impact. This testing of approaches will involve engaging with, and supporting, cathedrals in their fundraising approaches to high net worth individuals, grant making trusts and others, so that tangible evidence of impact can be seen.
Strategic Development
- Lead a structured audit of fundraising capacity, resources, and opportunities across the cathedral network
- Analyse findings to identify strategic priorities, gaps, and opportunities for development
- Develop a compelling vision and roadmap for national cathedral fundraising support
Pilot Design and Delivery
- Assimilate existing data from cathedrals, the NCIs and others to help shape fundraising pilots so they align business needs with the wider mission of cathedrals
- Design and implement a range of pilot initiatives to test different models of fundraising support (e.g. advisory, shared services, training, or targeted interventions) and to work with a small number of cathedrals to seize immediate opportunities
- Evaluate the effectiveness and impact of pilots, using both qualitative and quantitative measures
- Iterate and refine approaches based on evidence and learning
Stakeholder Engagement
- Build strong, trusted relationships with cathedral Deans, Development Directors, Chapters, and senior lay leaders
- Work collaboratively to understand local context and tailor support accordingly
- Act as a credible and influential ambassador for fundraising development across the cathedral network
- Ensure regular visits to cathedrals to develop relationships and build credibility
- Liaise with other Cathedral stakeholders (such as the AEC) to ensure strong alignment of outcomes
- Ensure effective co-ordination with national marketing initiatives of the AEC and others to ensure maximisation of impact
Cross-Directorate Collaboration
- Work closely with colleagues across the Giving Directorate to maximise opportunities for cathedrals to benefit from national initiatives, tools, and resources
- Ensure alignment between cathedral fundraising development and wider giving strategy
Partnership with Bishoprics & Cathedrals
- Work in close partnership with the Bishoprics & Cathedrals Department
- Provide regular progress updates to the Director of Bishoprics & Cathedrals
- Contribute to the development of future funding proposals and bids
Impact, Business Case, and Growth
- Develop a robust evidence base to demonstrate impact and value, including evidence of money raised for cathedrals because of this role, as well as evidencing greater awareness of funding opportunities within the cathedral network and documenting new opportunities for funding that this role has established
- Produce clear recommendations for future investment and resourcing
- Shape proposals for scaling successful approaches across the cathedral network
About You
Essential Experience
- Significant experience in senior fundraising roles (philanthropy, trusts, or institutional fundraising)
- Track record of developing or scaling fundraising capability within organisations
- Experience working with senior stakeholders and influencing without direct authority
- Experience operating in complex, multi-stakeholder environments
- Experience designing and evaluating programmes or pilots
Desirable Experience
- Experience working with cathedrals, heritage organisations, or within the Church of England
- Experience of national or network-wide programme development
- Experience contributing to funding bids or strategic investment cases
Skills and Abilities
- Strategic thinking: Ability to translate insight into practical, scalable solutions
- Influencing and relationship-building: Able to quickly build credibility and trust with senior leaders
- Analytical capability: Strong ability to assess capacity, diagnose issues, and evaluate impact
- Programme design: Experience creating and managing pilots or innovation programmes
- Communication: Excellent written and verbal communication, including reporting to senior stakeholders
- Collaboration: Ability to work across teams, departments, and organisational boundaries
- Adaptability: Comfortable working in a new, evolving role with high levels of ambiguity
Personal Attributes
- Credible, confident, and able to operate at senior levels
- Curious and insight-driven, with a strong learning mindset
- Resilient and self-starting, able to shape work in an emerging area
- Work effectively remotely as part of a wider dispersed team
- Committed to the mission and values of the Church of England
Qualifications
- Degree level qualification or equivalent
- Relevant professional qualification (e.g. Chartered Institute of Fundraising) or equivalent experience
The Church of England’s vocation is and always has been to proclaim the good news of Jesus Christ afresh in each generation to the people of England.



Salary: circa £60k, pro rata for part time
Sobus is seeking an experienced Transformation Lead to guide a strategic review and organisational transformation programme during a pivotal period of change. Working directly with the Board of Trustees, you will assess future options, develop a sustainable operating model, strengthen partnerships, and create a clear roadmap for the organisation's future.
We're looking for someone with:
- Significant senior leadership and change management experience
- A proven track record of organisational transformation
- Strong strategic, financial and stakeholder management skills
- Experience developing sustainable business and operating models
- The ability to lead confidently through change and and uncertainty
Important Contract Information
This is a specific, time-limited transformation role with defined deliverables. While a short extension may be considered if required, there is no expectation that the successful candidate will remain employed by Sobus beyond the end of the contract. The role is being recruited to deliver a transformation programme, not to fill a permanent position.
To apply, please send your CV and covering letter setting out how you meet the person specifications for this role our CEO, Sue Spiller.
Sobus welcomes applications from all backgrounds and is committed to equality, diversity and inclusion
To strengthen local communities by providing voice, representation and support to residents through the VCSE organisations that support them.
The client requests no contact from agencies or media sales.
It starts with community - as the UK’s largest community funder, we will distribute over £4 billion by 2030 to projects that strengthen society and improve lives. We have an exciting opportunity for a Workforce Planning Business Partner to join our Organisation Development & Transformation team on 12-month fixed term contract.
It’s an exciting time to join us at the Fund as we enter the second phase of our It starts with community strategy and look ahead as we develop our new Corporate Plan to 2030. To achieve this, we need to be a well-designed, agile and future ready organisation.
This role is pivotal and will act as a bridge between strategy, insights and action. Working closely with senior stakeholders across the organisation you will lead the design of our workforce planning approach. You will ensure the organisation’s structure has the right people, skills and capacity to deliver its future ambitions.
This is a new role within the organisation; therefore, it is key that you can take the organisation on a cultural journey of embedding the workforce planning approach. You will also play a key role in our Business Planning process working collaboratively with colleagues and leaders across the organisation as we shape the organisation for the future.
Key responsibilities include:
- Design and lead a workforce planning framework.
- Identify future capability, capacity, and skills.
- Collaborate with People and Talent Business Partners to translate workforce planning into talent strategies.
- Support the development of career pathways and capability-building initiatives.
- Lead the utilisation of workforce data and analytics to inform planning, forecasting, and scenario modelling.
- Partner with senior leaders to embed workforce planning into annual business planning cycles.
- Act as a trusted expert, supporting leaders to understand workforce risks and opportunities.
You will have a depth and breadth of experience in workforce planning along with strong analytical and communication skills. As this role focuses on forward planning it is key that you can translate data and insight into meaningful and practical solutions. You will also need to apply an equity-based approach to ensure we continue to grow our diverse workforce. However, it isn’t all about the data, you need to be confident and a credible expert who is able to engage and influence stakeholders on workforce planning and best practice.
Interview details:
- Date: 17 and 18th August
- Format: Online
- Location: UK-wide
We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.
If you have any questions please email the recruitment team.
How to apply:
Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application.
Essential Criteria:
- Proven experience in workforce planning, strategic HR, or organisational planning roles
- Deep expertise in strategic workforce planning framework aligned to organisational priorities
- Strong understanding of talent management, organisational capability, and future skills planning
- Ability to apply Equity based approach to workforce planning to support a diverse workforce
- Strong analytical skills to translate complex data into clear, actionable insight aligned to strategic priorities
- Strong strategic thinker and confident communicator with ability to engage and influence senior stakeholders
- Collaborative, proactive, and solutions-focused
- Ability to build trust and confidence in a changing culture to embed workforce planning
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
The client requests no contact from agencies or media sales.
Lead transformational change as our Programme Manager. Drive PMO excellence, embed project management best practice, coach high-performing teams, and shape organisational success.
About the role
We are looking for an experienced and inspiring Programme Manager to lead and develop our Project Management Office (PMO) function. This is a pivotal role focused on driving organisational change, embedding project management best practice, and empowering teams to deliver successful outcomes.
Working closely with senior leaders and colleagues across the organisation, you will champion continuous improvement, strengthen project delivery capability, and ensure our project management systems and governance frameworks support strategic objectives.
What you’ll be doing
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Leading and continuously improving the PMO function, including governance, reporting and resource management.
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Supporting teams to adopt project management systems and best practices through coaching and training.
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Driving organisational change and promoting engagement with new processes and ways of working.
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Developing and enhancing project management tools, systems and reporting frameworks.
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Building strong relationships with stakeholders and providing data-driven insights to support decision-making.
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Mentoring colleagues and promoting a collaborative, high-performance culture.
About you
You will be a confident programme management professional with experience leading change and improving project delivery.
You'll bring:
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Strong programme and project management experience, with knowledge of methodologies such as PRINCE2, Agile, PMP or Waterfall.
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Experience developing or managing a PMO function.
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Proven ability to lead change and embed new systems and processes.
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Excellent communication, stakeholder engagement and relationship-building skills.
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Strong analytical skills and the ability to use data to drive improvement.
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Experience coaching and developing others, alongside advanced Microsoft Office skills, particularly Excel.
This is an exciting opportunity to make a lasting impact by shaping project delivery, developing organisational capability and driving meaningful change.
Why work with us?
You’ll be joining a supportive, values‑led organisation where your work really matters. We offer flexible hybrid working, opportunities to build programme management experience, and the chance to be part of a team making a positive impact for the environment.
Site locations
The SERT region, covers the south east of England, extending from Hampshire in the west to Kent in the east, with the northern border being south of the Thames, extending down to the English Channel.
Our office is based in Leatherhead which you will be required to attend approximately four days a month.
The amount of travel required depends on the role, and can be extensive. Most travel for an individual will be to work on project sites, which can be remote, or attending external meetings within the SERT region. The geographical range and frequency of travel is role dependent.
To support travel costs, SERT pays mileage at the current HMRC amount for travel within the SERT region. We do not pay mileage, time or any other costs for travel outside the SERT region, nor for any commutes to the office. Toll charges cannot be claimed.
Interested?
Apply now, see the full job description for more information. Programme Manager Job Description
Application process:
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Closing date for applications: Sunday 26th July 11.59pm
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Interviews in-person at our Leatherhead office: either week commencing Monday 3rd August or Monday 13th August.
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We reserve the right to close this job advert early
We help rivers thrive again for communities and nature.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
"Lead finance. Shape strategy. Change lives."
Aspire Oxfordshire is an ambitious charity working to tackle inequality and create lasting opportunities for people and communities facing disadvantage. Every year, we support people experiencing homelessness, poverty, poor mental health, digital exclusion, unemployment and other barriers to reaching their potential.
Through supported housing, homelessness prevention, education, training and employment programmes and digital inclusion projects, we help people take positive steps towards greater independence, wellbeing and opportunity.
We are now seeking a values-led and commercially minded Head of Finance and Resources to join our Leadership Team and play a key role in shaping Aspire's future.
This is an exciting opportunity for an experienced finance professional who wants to combine strategic leadership with hands-on operational delivery in an organisation that makes a tangible difference every day.
As Head of Finance and Resources, you will lead Aspire's finance and resource functions, ensuring strong financial stewardship, effective governance, organisational resilience and sustainable growth. Working closely with the Chief Executive, Trustees and senior colleagues, you will help shape organisational strategy, support business development and fundraising activity, and ensure the charity remains financially strong and well positioned for the future.
Who We Are Looking For
We are looking for someone who combines strong technical finance expertise with excellent leadership and relationship-building skills. You will be equally comfortable presenting financial information to Trustees, supporting managers to improve financial performance, and helping to identify opportunities that strengthen our impact and sustainability.
You will bring:
• A recognised accountancy qualification (ACA, ACCA, CIMA or equivalent) and/or significant senior financial management experience.
• Experience of leading finance and operational functions within a charity, public sector, social enterprise or similarly complex organisation.
• Strong strategic financial planning, budgeting, forecasting and reporting skills.
• Experience of producing meaningful management information and using data to support organisational decision-making.
• Advanced Power BI and financial reporting skills, with the ability to develop insightful dashboards and reporting solutions.
• Knowledge of grant funding, commissioned services and restricted fund management.
• Experience of developing and improving systems, processes and organisational effectiveness.
• Strong leadership skills with the ability to motivate, support and develop others.
• Excellent communication and influencing skills, with the ability to build effective relationships with Trustees, funders, partners and colleagues.
• A practical, solutions-focused approach and willingness to work collaboratively across the organisation.
• A commitment to Aspire's values and a genuine passion for creating opportunities for people facing disadvantage.
Why Join Aspire?
This is an opportunity to join an ambitious organisation at an exciting point in its development. You will play a key role in helping Aspire deliver its Strategy 2025–2030, supporting innovative services that help people secure safe housing, improve their wellbeing, gain qualifications, access employment and build brighter futures.
In return we offer:
• Salary: £50,000 – £55,000 per annum
• 25 days annual leave plus bank holidays
• Pension contribution
• Cycle to Work scheme
• Employee Assistance Programme
• Hybrid working arrangements
• The opportunity to make a genuine difference in the lives of people across Oxfordshire
Aspire Oxfordshire celebrates diversity and is committed to creating an inclusive environment where everyone can thrive. We welcome applications from all backgrounds and particularly encourage applications from groups currently underrepresented in the charity sector.
Aspire Oxfordshire empowers people to realise their potential and create positive, independent futures.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Description
The Chartered College of Teaching is currently working on a number of exciting projects, and is recruiting a Teacher Development Specialist to support this work. This is a fixed term position which will focus on supporting the delivery of a key strand of our work relating to teacher and leadership development in the context of educational technology (EdTech) implementation. By joining our team as a Teacher Development Specialist, you’ll be helping us to support teachers, champion great teaching and raise the status of the profession.
The role will run until the end of October 2026 in the first instance.
We are open to full time or part time candidates.
Benefits: Flexible working, generous annual leave, 8.5% employer pension contribution, Paycare, individual and team professional development/learning budget. A full list of our benefits can be found here.
Based: Home based or office based, with hybrid-working options.
Start date: As soon as possible.
Deadline and interview: Applications will close at 12:00 on Wednesday 29th July 2026 but we will be reviewing applications and interviewing on a rolling basis so we encourage you to apply early. We will interview as soon as a suitable candidate is identified and therefore may close the role early.
Interviews will consist of a task and competency-based interview.
Application: Please apply by uploading your CV and cover letter. Please use the guidance when writing your cover letter. We encourage you to apply promptly as we will be reviewing applications as they are received.
The Organisation
The Chartered College of Teaching is a charity and the professional body for teachers. We are working to empower a knowledgeable and respected teaching profession through membership and accreditation.
We are dedicated to bridging the gap between practice and research and equipping teachers from the moment they enter the classroom with the knowledge and confidence to make the best decisions for their pupils.
Our activities mainly focus on four key areas:
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membership
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teacher CPD and accreditation
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research, policy and events
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online and print resources
Since opening membership in 2017, we have grown rapidly. In total our work reaches over 40,000 teachers and more than 3.6 million young people. We are a growing and multi-skilled team of 30 people, supported by a Board with a significant track record of experience in a range of fields. Our business plan focuses on growing membership and Chartered Status, strategic positioning of the College in the education sector, and providing meaningful professional learning opportunities for the teaching profession.
The Opportunity
The Teacher Development Specialist will play a key role in supporting our work around teacher and leadership development, and delivering one of our key projects focusing on understanding effective practice in relation to building expertise through collaboration. Drawing on their deep understanding of research, evidence and practice around teacher development, the Teacher Development Specialist will look to identify and build on existing practices and will seek to understand how as a profession we might encourage innovation and knowledge-sharing across the education sector. They will work with internal colleagues and wider stakeholders to understand how these practices might best apply to the field of Education Technology (EdTech).
This would be an ideal opportunity for anyone who is interested in using research and evidence to build collective understanding of effective practices across the sector.
Generating insights
You will work as part of an internal project team, leading on a key deliverable relating to strengthening expertise through collaboration, specifically within the context of Educational Technology.
You will:
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Draw from literature, published research and theory around teacher development and school implementation to generate actionable insights about effective practice.
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Gather insights from a range of key stakeholders, including teachers, school leaders, policy makers and sector experts to understand and analyse existing practices, identify effective approaches and identify potential barriers or levers which might influence effectiveness of identified approaches.
Disseminating learning
You will spend some of your time disseminating what you have learnt:
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producing high-level summaries and reports to draw together recommendations and inform future work in this field.
Wider team activities
You will have the opportunity to work closely with colleagues from across the organisation as a member of the core project team, contributing to project meetings, working collaboratively to synthesize findings, develop recommendations and support wider elements of the project as required.
You will
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Engage in CPD, learning activities and training to maintain and develop your knowledge and skills
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Arrange and participate in meetings, as required
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Perform other activities as and when required in order to fulfil the purpose and requirements of the role
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Apply your expertise to support the College’s wider work around teacher development as appropriate.
About You
We’re looking for someone who is enthusiastic and knowledgeable about teacher and school development; who is motivated by our mission and who is truly passionate about supporting the education sector.
The person specification below outlines the essential and desirable knowledge, skills and experience we are looking for in this role. However, you do not need to have expertise in all areas; let us decide! We are committed to creating a diverse and inclusive environment and encourage you to apply.
Person specification
Essential knowledge and experience
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Educated to at least degree standard, with QTS / higher degree desirable
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Proven knowledge and understanding of effective professional development methodologies
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Critical understanding of research and evidence relating to teacher professional development and implementation
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Experience of teaching in schools in the UK or internationally
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Strong analytical skills with experience of applying research and insights to inform decision-making, strategy or school/trust development
Desirable knowledge and experience
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Able to produce content (inc. written reports and research summaries) for a range of audiences including teachers, school leaders and policymakers
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Experience of carrying out qualitative research or stakeholder research (e.g. interviews, focus groups, stakeholder workshops)
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A good understanding of the English school system including an understanding of, or interest in, Educational Technology (EdTech) and evidence-informed technology adoption
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Experience of designing and/or delivering teacher professional development
As well as technical requirements, we are looking for people who:
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Believe in the transformative power of education, see teachers as key drivers in achieving improved educational outcomes for all and are motivated to contribute to this change.
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Communicate clearly and effectively, understanding the importance of conveying complex ideas in an easy to understand way and respecting the work schedules and patterns of colleagues.
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Learning and feedback oriented, intellectually curious, and keen to develop their skillset.
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Are committed to equality and diversity, demonstrating these through their work and daily interactions with colleagues, members and other stakeholders.
Why Us?
As an organisation we care deeply about creating a working environment that supports our people to grow personally and professionally. These are reflected in our organisational values which outline the distinctive working culture we are looking to create. In particular, these values are reflected in our commitment to:
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Flexible working: responsive management, flexible hours, hybrid or fully remote working
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Professional development, including formal and informal training and support
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Transparency and ownership: we have an open culture that ensures all staff guide our strategic direction
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Mental health and wellbeing: access to health and wellbeing advice and health cash plan.
Diversity and inclusion at the Chartered College
As a growing organisation we are committed to:
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Becoming increasingly representative of the sector and geographies that we operate in
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Providing a positive experience of work as part of an inclusive culture led by our organisational values
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Maintaining an annual EDI action plan - led by the internal team.
What to expect from the recruitment process
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All applications are anonymised until the point of interview
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Line Managers trained in recognising bias
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We implement a standardised interview template and competencies matrix for a fair and transparent process
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All interviews are conducted via Zoom and the use of camera is optional.
If you require any adjustments in order to proceed with an application please make a request via our website.
For more information about joining the Chartered College, please watch this short video from Dame Alison Peacock (CEO).
Your Personal Data
As part of the recruitment process, the Chartered College of Teaching collects and processes personal data relating to job applicants. The organisation is committed to being transparent about how it collects and uses that data and to meeting its data protection obligations.
Pre-employment checks
All conditional offers of employment are subject to:
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Two satisfactory references
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Proof of qualifications
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Eligibility to work in the UK.
We are an employer committed to the safeguarding of children and young people.
Our mission is to empower a knowledgeable and respected teaching profession.
The client requests no contact from agencies or media sales.
We are seeking an experienced and motivated Team Leader (ISVA/IDVA/ISAC) to lead a team delivering high-quality, specialist support services across London as part of the Safe Horizons partnership. This role will involve hybrid working with travel across the London area as required.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Team Leader, you will be responsible for ensuring the delivery of high-quality, outcome-focused services to victims of crime, while managing and supporting a team of frontline staff. You will play a key role in ensuring compliance with service specifications, maintaining performance standards, and driving continuous improvement.
You will work collaboratively with the Operations Manager and wider management team to develop services and maximise positive outcomes for clients.
As a Team Leader, you will:
- Lead, motivate and support a team of frontline staff to deliver excellent victim-centred services.
- Manage team performance, including case allocation, audits, and monitoring KPIs and quality standards.
- Ensure accurate and compliant case recording and reporting through case management systems.
- Oversee safeguarding practices, providing advice and guidance on complex or high-risk cases.
- Analyse data and trends to effectively manage caseloads and resources.
- Support staff to carry out risk and impact assessments and manage challenging situations.
- Lead recruitment, induction, supervision, and ongoing development of team members.
- Build and maintain effective partnerships with statutory and voluntary sector organisations.
- Promote a culture of continuous improvement, learning, and professional development.
- Ensure compliance with safeguarding, data protection, and organisational policies and procedures.
About You
You will be an experienced leader with a passion for supporting victims and driving high-quality service delivery. You will be confident in managing performance, handling complex situations, and supporting staff in a demanding environment.
You will need:
- Strong understanding of the criminal justice system and the impact of crime on victims.
- Experience in managing or supervising staff within a service delivery environment.
- Proven ability to manage performance, analyse data, and meet targets.
- Experience working in a fast-paced, challenging environment with a focus on service excellence.
- Strong communication and interpersonal skills, with the ability to work with a range of stakeholders.
- Knowledge of safeguarding, confidentiality, and relevant legislation.
- Ability to prioritise workload and manage competing demands effectively.
- Competent IT skills, including case management systems and Microsoft Office.
About Us
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.


