Organisational development team leader jobs

Team: Supporter Services

Location: Haywards Heath (Hybrid working, approx. 2 days per week office based however flexibility is required)

Work pattern: 35 hours per week

Salary: Up to £33,994.86 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Income Processing Team Leader

• To lead the team of Income Processing Advisors who are responsible for managing fundraising income processing, the efficient coding and allocation of fundraising income, and the accurate creation and maintenance of supporter records.
• This role will liaise with colleagues across the organisation to understand and develop governing principles of fundraising processing and administration of donations, to help deliver the best possible service to a wide range of customers, including supporters, staff and volunteers.

About the Supporter Services team:

• Supporter Services is part of the Cats Protection Marketing & Income Generation directorate, and includes the Income Processing, Supporter Care, and Gift Aid teams
• We answer queries from supporters about memberships, sponsorships, lotteries, raffles and donations. We also record and update the contact preferences of our supporters to ensure we only send communications which are wanted.
• Queries are received by telephone, email and post
• We currently have a team of 11

What we’re looking for in our Income Processing Team Leader:

• Demonstrable experience of line managing staff including setting objectives, managing performance, conduct, staff development, induction and training in line with organisational policies
• Experience of working in an income processing role, preferably within a fundraising environment
• Experience of developing, monitoring and maintaining recording systems and procedures
• IT literate – proficient with Word, Excel, Outlook and CRM databases (preferably Care or similar
• Knowledge of fundraising activities

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about 

Interested? Here’s how to apply:

Application closing date: 5th May

Virtual interview date: Week commencing 18th May 2026

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1. Anonymised application form
2. Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

Role Purpose

The Head of Philanthropy is accountable for delivering significant philanthropic income for Justice & Care, including through personally secured major gifts, alongside building and leading a high-performing philanthropy function.

The postholder will design and execute the philanthropy strategy, hold and actively manage a portfolio of major donors and prospects, and personally secure five- and sixfigure gifts through direct relationship management and solicitation.

This is a hands-on income-generating role: the Head of Philanthropy will lead from the front on donor cultivation, stewardship and asking, while also setting direction, prioritising effort and building capability within the team to maximise long-term philanthropic income.

They will work closely with the Global Director of Fundraising on key relationships and strategic opportunities, supporting the growth of philanthropy across the UK and expansion into the US and emerging markets.

This role combines senior-level leadership with significant personal income delivery; candidates should expect to spend a substantial proportion of their time directly engaging donors and securing major gifts.

Global Scope

This role will support the growth of philanthropy across multiple markets, including strengthening the UK portfolio and developing opportunities in the US and emerging markets (e.g. Middle East), working closely with senior stakeholders to shape and deliver market-specific approaches. 

Main Responsibilities

Your key responsibilities include, but are not necessarily limited to:

1. Strategic Leadership and Income Delivery

• Lead the development and delivery of the philanthropy strategy, with a clear focuson generating major donor income in the UK and driving growth in the US and emerging markets
• Be accountable for achieving philanthropy income targets, including through personally secured major gifts, working closely with the Global Director of Fundraising
• Translate organisational priorities into fundable propositions and compelling donor opportunities
• Actively shape and drive the philanthropy pipeline, making clear, evidence-based decisions about where time and effort are invested
• Work with the CEO, Board and senior leaders to prepare and support major donor asks, including co-solicitation where appropriate

2. Major Gifts and New Business

• Personally manage and grow a portfolio of high-value donors and prospects, typically at £25k-£250k+ level
• Lead all stages of the donor journey: identification, cultivation, solicitation and stewardship
• Personally secure new major gifts through one-to-one relationship building, tailored proposals and direct asks
• Develop and maintain a live pipeline of prospective donors with clearly defined next steps
• Take primary responsibility for preparing and delivering high-value asks, working closely with the CEO, Board members and Global Director of Fundraising
• Convert access to senior networks into tangible income outcomes

3. Team Leadership and Development

• Line manage and develop the Philanthropy Specialist and future members of the team
• Build capability within the team to support pipeline growth, donor stewardship and future expansion of the philanthropy function
• Establish strong ways of working, including prioritisation, pipeline management and CRM discipline
• Set clear objectives and KPIs for the team

4. Events and Strategic Engagement

• Design and lead a programme of philanthropic events with clear income andpipeline objectives
• Personally leverage high-value donor events to progress relationships towards major gifts
• Use international engagement and trips selectively where they support donor cultivation and solicitation
• Represent Justice & Care in philanthropic networks to generate new donor relationships

5. Pipeline, CRM and Reporting

• Own and maintain a live, decision-ready major donor pipeline
• Ensure robust pipeline management and accurate forecasting
• Maintain high-quality CRM data and reporting (Salesforce)
• Provide strategic insight on income performance, risks and opportunities

6. Other ad hoc duties

• Collaborate across the organisation to support delivery of shared objectives
• Contribute to cross-functional projects and organisational initiatives
• Undertake other tasks as required to support Development Team and organisational priorities

Can you help us?

The Head of Professional Learning & Development is responsible for leading the strategic design, development and continuous evolution of CoSRH’s professional learning and development portfolio, ensuring alignment with organisational strategy, educational quality standards, digital innovation and commercial objectives.

Reporting to the Director of Learning, Product & Innovation, the role plays a critical leadership function in translating strategic priorities into high‑quality, scalable learning products that meet the needs of the sexual and reproductive healthcare workforce in the UK and internationally.

The role:

Learning and development sit at the heart of what the College does and the Head of Professional Learning & Development plays a pivotal role in delivering our existing portfolio of education and training products. Leading a small team of product specialists, you will support the development of the portfolio as well as improve the experience of those undertaking our market-leading training.

You will have a strong background in the provision of learning and development programmes, ideally in the healthcare sector, with demonstrable positive impact on growth and quality. You will have experience of developing and delivering online and face-to-face development products and projects. Ideally, you will also have experience of supporting learners outside the UK. As one of the few medical Colleges with multidisciplinary membership, you will ensure we meet the aspirations and expectations of those across the sexual and reproductive healthcare workforce, ensuring that the products and services, and their delivery, meet their needs and the needs of their patients.

We are looking for someone who takes cross-organisational collaboration seriously, using your excellent communication skills with a wide range of stakeholders, including senior members of the College.

Who we are:

The College of Sexual and Reproductive (CoSRH) is the leader in the field of sexual and reproductive healthcare, and we are the voice for professionals working in this area. As a multi-disciplinary professional membership organisation, we set clinical guidance and standards, provide training and lifelong education, and champion safe and effective sexual and reproductive healthcare across the life course for all. 

About this role

The Children’s Book Project is a registered charity that directly tackles inequalities in well-being, self-esteem and educational outcomes in childhood by gifting beautiful, contemporary books to young people with very few books of their own. We have now gifted over two million pre-loved, carefully curated books to children across the UK via schools, foodbanks, prisons and women’s groups, ensuring the relevance and appeal of every book we gift.

Join us as Volunteer Manager and you’ll help transform childhoods through book ownership. In this vital role, you will recruit, inspire and coordinate a diverse team of volunteers across three regional hubs, each team charged with running impactful corporate volunteer events. Your energetic leadership will foster a vibrant community, ensuring effective recruitment, training, and retention. If you thrive in a dynamic environment and are passionate about social impact, this is your opportunity to create a best in class volunteer experience and support our wider goals.

Our Volunteer Manager has a very clear remit: to ensure that each of our book sorting events in Birmingham, Leeds and London is fully staffed by motivated and well trained Team Leaders and Volunteer Coordinators and that our wider volunteering needs (occasional drivers, remote volunteers) are met and supported as required.

They will plan and implement an ongoing programme of recruitment and training that takes into account potential attrition and our expanding needs. They will develop and implement initiatives that show our gratitude for our volunteers. And they will play a key role within the charity helping to measure and convey externally the value we place on a high quality volunteering experience.

To read the full role outline please visit our website and submit your completed application form.

Note that CVs are not accepted. Applications accepted until 24th April.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
We are seeking an experienced fundraising professional to join us as Head of Fundraising. The successful candidate will play a pivotal role in shaping and delivering our fundraising strategy across community, events and volunteering, trusts and grants, corporate and philanthropy by crafting ambitious regional plans, nurturing high-performing teams, and driving excellence in supporter engagement and recognition. The Head of Fundraising will work collaboratively with the Individual Giving and Engagement team to drive new business pipelining and amplify fundraising campaigns, develop new fundraising products, and represent SCAA at external events and sector initiatives.

The ideal candidate will be an experienced team leader with significant experience working across a variety of fundraising disciplines and of developing and implementing fundraising strategies.

The successful candidate can be based from home, but this role will require regular travel to our bases at Perth and Aberdeen Airports and throughout Scotland. The usual hours and days of work will be Monday to Friday, 9am—5pm.

About You

Essential

• Strong background in a variety of fundraising disciplines and a track record in growing fundraising income over multiple years within a charity, non-profit or values-led organisation.

• Experience of developing and implementing fundraising strategies aligned to organisational objectives.

• Experienced team leader who can motivate, inspire and guide others to deliver results.

• Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements. 

• Strong knowledge of Scottish charity regulations, governance and compliance requirements.

• Demonstrated ability to manage budgets, financial processes, and procurement. 

• Experience delivering community fundraising products and scaling ideas that support donor acquisition and retention.

• Ability to use insight and ambition to shape pipeline and stewardship planning.

• Understanding of CRM systems.

Desirable

• Ability to deliver training to staff or volunteers on processes or systems. 

• Experience of community, events, volunteering and partnerships and philanthropy fundraising.

• Experience of working with Boards or Trustees in a fundraising context.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
• Death in Service benefit: 3 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

First interviews will take place at our base at Perth Airport in Scone during the week commencing 25th May. Second stage interviews will be held at our Perth base the week commencing 1st June.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 10th May 2026. 

Job title: Head of Co Production

Location: Working from home

SCIE Vision

We are committed to building a society which enables people who draw on social care to live fulfilling lives.

At the SCIE, we are driven by our values:

· Progressive – always learning and developing.

· Inclusive – working together for equality, diversity, and fairness.

· Credible – evidence-based, robust, and reliable.

· Transparent – open and honest.

· Committed - focused on making a difference to people’s lives.

The role:

We’re looking for a senior leader to make co-production the way we work — not a project, not a principle, but embedded practice across the organisation.

This is a high-impact role shaping how lived experience drives strategy, design, delivery, and decision-making. You’ll lead a specialist team, but your influence will stretch internally and externally.

You’ll be responsible for turning ambition into action — building a clear roadmap, strengthening capability, and ensuring co-production is consistent, credible, and genuinely embedded into our work.

You’ll lead the development and delivery of new co-production products and partnerships, generating income and strengthening our position as a sector leader in co-production practice.

What we are looking for:

Example as below

• Embedding co-production across the organisation so it becomes business-as-usual.

• Developing and delivering co-production products internally and externally and generating new income streams.

• Leading a bold roadmap for culture change and continuous improvement

• Influencing partners across social care and beyond.

• Strengthening governance, accountability, and consistency of practice

If you can help shift co-production from aspiration to reality — we want to hear from you.

What we offer in return:

We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service. Benefits of working for SCIE can be found here Work for the Social Care Institute for Excellence - SCIE

If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.

Head of Operations

Suzy Lamplugh Trust

Hybrid (40% office-based)
Full-time (35 hours)

Permanent
£46,200
Start: ASAP

Lead and shape services supporting victims of stalking and abuse

The Suzy Lamplugh Trust is seeking a Head of Operations to provide strategic leadership across our services, ensuring they are safe, effective, compliant, and sustainable.

This is a senior leadership role, responsible for overseeing service performance, infrastructure, and delivery at an organisational level. You will play a key role in shaping strategy, driving continuous improvement, and ensuring our services meet the needs of victims and funders alike.

About the role

You will:

• Provide strategic and operational leadership across all services, ensuring high-quality and compliant delivery
• Lead on organisational performance, including KPIs, quality standards, and reporting frameworks
• Oversee contract and grant delivery, ensuring all obligations and compliance requirements are met
• Hold senior relationships with commissioners, funders, and external stakeholders
• Lead service development, mobilisation of new contracts, and organisational change
• Ensure effective systems, infrastructure, and processes are in place to support delivery
• Provide leadership across safeguarding, risk, and organisational compliance
• Work as part of the Senior Management Team to shape and deliver organisational strategy

This role focuses on service infrastructure, performance, and strategic oversight, rather than direct frontline management

About you

You will be an experienced senior leader with a strong track record in operational and strategic service delivery within a safeguarding or related environment.

You will have:

• Significant experience leading multiple frontline services within a safeguarding or VAWG-related sector
• Experience operating at senior leadership level, contributing to organisational strategy
• Strong experience of performance management, KPIs, and quality assurance frameworks
• Experience managing statutory contracts or grant-funded services
• Proven ability to lead organisational change, service mobilisation, or transformation
• Strong understanding of safeguarding, compliance, and information governance
• Experience working with commissioners and senior external stakeholders

Desirable:

• Experience within stalking, domestic abuse, or VAWG services
• Experience in a charity or commissioned service environment
• Experience in organisational restructuring, service redesign, or systems implementation

Why join us

• Lead and shape services that support victims of stalking and abuse
• Join a collaborative and mission-driven senior leadership team
• Play a critical role in organisational strategy, growth and impact

How to apply

Please submit your CV and a supporting statement demonstrating how you meet the essential criteria detailed within the person specification.

Applications will not be considered without a supporting statement

Additional information

• This is a senior leadership role reporting to the CEO

The Kids Network is looking for an Executive Director to support the Fundraising, Finance and Operations of the charity for an interim period. 

• Contract: Fixed 12-14-month contract depending on availability for start date – Full time 35 hours per week 

• Salary: £60,000 per annum 

• Location: London Victoria/ Hybrid 

• Some evening and weekend work may be required, which can be claimed as TOIL 

• Reporting to the CEO 

• Line Management of 3x staff

About the Charity 

A rare opportunity to lead a values-driven children's charity through an exciting chapter of its story. 

The Kids Network is a growing charity with an ambitious five-year strategy and a decade of impact behind us. We connect children facing adversity with caring mentors from their own communities, creating relationships that change trajectories. In 2027 we celebrate our 10th anniversary and this role sits right at the heart of that milestone. 

We're a small, high-performing team of 16 who care deeply about the children and families we serve. We work hard, we learn constantly, and we look after each other. Now, while our Managing Director is on maternity leave, we're looking for an exceptional interim leader to hold the organisation steady and help it thrive. 

About the role: 

As Interim Executive Director, you'll be deputy to the CEO and a core member of our Senior Leadership Team. You'll hold the big picture: strategy, governance, finance, and fundraising, whilst also being across our operations and being present and part of the day-to-day. From Board engagement and risk management to leading our impact report and driving our plans for our 10th anniversary event, no two weeks will look the same. 

You'll lead and line-manage talented team members across fundraising, school partnerships, and operations. You'll be the steady hand that keeps our income pipeline strong and our systems running smoothly. 

This role would suit you if, you're a leader who balances strategic thinking with being genuinely hands-on. You stay calm under pressure, make clear decisions when they're needed, and take people with you rather than leaving them behind. 

Mission matters to you. Working to improve the lives of underserved children is something you care about, not just a role you're filling. You'll champion our values, model our culture and behaviours, and bring the team with you in doing the same. 

You're well-suited to the interim context. You’re able to build trust quickly, make an impact from day one, and build on what's already working well. You're comfortable with a varied workload and have the experience to make good decisions for the benefit of the children we work with. 

Benefits: 

• Flexible working arrangements (mostly working from home, with approximately one-two days a week working from the office)   

• Option for 2 Me days   

• 25 days annual leave entitlement

• Option to swap bank holidays for other religious holidays  

• Team Socials  

• Birthdays off  

• Working in a value led organisation, where we see and share the impact we have on children every day 

Responsibilities 

Strategy & Leadership 

• Provide executive leadership to the organisation, fostering a high-performance, inclusive and values-led culture aligned with the charity’s mission. 

• Lead, support, and develop the Senior Leadership Team and Fundraising and Schools Partnership leaders, ensuring consistent performance and accountability. 

• Inspire and motivate staff, promoting engagement, foster a learning culture, create ownership, and commitment to organisational goals. 

• Work with the CEO, Board, and Senior Leadership Team to shape and deliver the charity’s third year of its five-year strategy, ensuring alignment with the funding landscape and the evolving needs of children and communities. 

• Deputise for the CEO when required, including Board engagement, strategic decision-making, and external representation. 

• Act as an ambassador for TKN, promoting its work and campaigns to engage, influence, and collaborate with key stakeholders. 

Governance & Operations:

• Lead the Operations function. Manage the Systems and Operations Officer to ensure our robust systems and operations continue to run effectively at a high quality and enable the charity to achieve its stated goals. 

• Provide executive oversight of HR, demonstrating knowledge of HR compliance and law, supporting with serious HR matters and providing leadership support on people matters, performance management and staff development.

• Oversee the use of key technology platforms, ensuring that the charity is operating in the most efficient way, in accordance with UK GDPR and promoting data hygiene and security and supporting the Operations officer to develop guides and standard operating procedures 

• Hold executive accountability for organisational compliance, risk management, and operational integrity. Act as the lead for the charity in the event of a serious data or H&S incident. 

• Lead the organisational risk register and risk management, ensuring risks are proactively identified, mitigated, managed and communicated to our board of Trustees and the CEO 

• Maintain awareness of relevant policy, legislative, regulatory, and sector developments, ensuring organisational readiness and compliance. 

• Work closely with the CEO and chair of the Resource Committee to set the agenda and plan for papers for this committee (3 times a year). 

• Act as the key contact with the landlord and the charity’s IT contractors, as and when required 

Income Generation, Partnerships and Communication:

• Oversee the coordination and delivery of key fundraising activities, supporting the organisation’s income generation through strategic oversight and targeted input where required. Lead and line manage the Fundraising and Development Lead.

• Play a key role in planning and delivering the 10-year anniversary event in May 2027. 

• Develop, manage, and strengthen high-level strategic funder relationships and networks, building a strong pipeline of partnerships to support income targets.

• Lead and line manage the Schools and Partnerships Lead to achieve ambitious school targets and secure positive partnerships with schools

• Utilise the organisation’s data systems to identify relevant insights and stories, leading the development of the 2026 Impact Report. 

• Work with the external Marketing Provider and Schools and Partnerships Lead to deliver the organisation’s communications strategy to maintain a strong digital and online presence 

Finance & Sustainability 

• Hold accountability for the operational delivery and financial sustainability of the charity. 

• Work closely with the CEO and external Financial Service Provider to develop organisational budgets, support with the annual independent examiner and ensure effective financial planning, management, and oversight. 

• Ensure financial performance, risks, and forecasts are clearly and appropriately communicated to the CEO, Board. 

• Support income sustainability by aligning delivery with funding strategy and identifying opportunities for growth and partnership. 

• Act as main liaison between the charity and the Financial Service Provider, ensuring that both the charity and contractor adhere to the organisation's financial procedures 

Personal Specification 

Strategic Leadership & Drive 

• Proven senior leadership experience at director level or equivalent in the charity, public, or social sector, including leading teams and engaging boards. 

Organisational governance 

• Financial acumen; comfortable owning budgets, managing forecasts, approving payments and communicating financial health clearly to the board. 

• Sound knowledge of charity governance, HR, GDPR, risk management, and regulatory compliance. 

• Excellent organisational & project management skills 

Vision, stakeholder engagement and influence 

• Experience cultivating strategic partnerships with schools, funders, and external stakeholders. 

• A track record of building funder relationships and driving income generation, with confidence overseeing fundraising strategy and pipelines. 

• Advanced communication skills, someone who can represent the organisation externally with credibility and warmth. 

Change Management & Adaptability 

• Experience in an interim/ short term role 

• Strong people management skills, with a warm and accountable approach to developing and supporting others. 

Desirable:  

• Experience working directly with school and corporate partnerships 

• Experience using Salesforce.  

• Experience working with trustees

How to apply & Dates 

To apply please submit a CV and a covering letter through Charity Jobs, ensuring the cover letter is no more than 2 pages.

The ideal start date is August 2026 

The interview process and dates will be: 

• Rolling initial conversations as and when suitable candidates apply 

• First formal interviews (online) 27th May 

• Final interviews & presentation (in person) 2nd June

Due to the size of the Charity, we are unable to respond to all applications, therefore if you do not hear from us to arrange an interview you have not been successful with your application.  

The Kids Network is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful applicant will be required to apply for an enhanced DBS check.  

Safeguarding commitment   

The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.   

Equity commitment      

The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.    

 If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.    

 We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.   

You can find out more about our commitment to anti-oppression on our website.  

We are looking for an experienced People Manager to work within a senior leadership role within HILS, responsible for the effective day-to-day delivery of HILS' People Strategy across teh organisation, and ensuring HILS' people practices support safe, ethical, service delivery in environments supporting vulnerable adults.

Reporting to the Director of People, the People Manager leads the People Team and acts as the primary operational adviser to leaders and managers on all people-related matters, ensuring consistent, legally compliant, and values-led people practices across all HILS locations.

The People Manager translates people strategy into operational delivery, provides authoritative leadership on employee relations and workforce matters, and ensures that people systems, processes, and behaviours actively support organisational performance, sustainability.

Employment Type: Full time
Location: Remote · Multiple locationsIreland · UK
Salary: £62,000 - £72,000 (GBP)25 days holiday plus other benefits.
Seniority: Senior
Closing date: 9:00am, 4th May

About GLAN

GLAN is an independent non-profit organisation made up of lawyers, investigators and campaigners. We pursue legal action against powerful actors involved in serious human rights violations and environmental harms, working across borders with international and local grassroots organisations. 

Our vision is justice across borders.

We are a fully remote team - our committed colleagues are spread across multiple countries, and we have offices in Ireland and the UK.

We currently work across three key focus areas: 

• Accountability for Atrocity Crimes
• Environment and Climate Litigation
• Abuses in Value Chains

About the role

The Chief Operating Officer at GLAN will play a crucial role in steering the team in the successful implementation of the charity’s organisational strategy, and will be responsible for ensuring the day-to-day smooth running of the organisation – in order to build a sustainable, compliant, resilient and well-governed organisation.

The ideal candidate

We are looking for an experienced leader with a proven track-record of delivering financial oversight and overseeing complex budgets and projects to completion in a fast-paced environment. We are looking for someone who possesses excellent people skills, who is emotionally intelligent and can guide a dynamic team remotely.

The Chief Operating Officer will be responsible for the delivery of core services and will manage a core team of staff to deliver Finance, HR, Fundraising, Communications and Governance.

The ideal candidate will have demonstrable experience in a similar role, with in depth understanding of how charitable, purpose driven organisations operate. You must have excellent leadership skills, a solid grasp of data analysis and performance metrics, financial planning and budgeting skills, and an advanced understanding of business planning, budget and project management.

Key Responsibilities

Senior Leadership

• Lead the Senior Leadership team in the implementation of our revised organisational strategy 2027-2030.
• Ensure organisation-wide financial oversight and operational business planning.
• Provide guidance and support to GLAN’s team.
• Deputise for the CEO when necessary and take ownership of high-level decision-making.

Operational oversight

• Maintain operational oversight so that legal, advocacy, funding and finance align with GLAN’s organisational strategy.
• Oversee and facilitate the flow of information between the legal and operational teams so that our legal case works aligns with finances, commitments to funders, team capacity, and communications plans.
• Ensure that systems enable on-going monitoring of expenditure so that fundraising and finance are aware of gaps/underspends.
• Help ensure cases/teams are sufficiently resourced in terms of staff capacity.
• Ensure joined up working, and provide strategic guidance when challenges arise.

People and culture

• Provide strong leadership to ensure a professional and healthy working culture.
• Build on GLAN’s existing commitments to a working culture that is in line with our values, overseeing team-wide consistency to HR line-management, 1:1’s, annual 360 reviews and performance.
• Oversee recruitment, onboarding, performance management, and staff development and staff feedback.
• Ensure policies on anti-racism, equality, diversity, inclusion and wellbeing are embedded in how we work.
• Support the embedding of GLAN’s values across GLAN’s work.
• Oversee relationship and dialogue between GLAN’s SLT and Trade Union representatives.

Governance and Board relationships

• Lead on ensuring that GLAN is compliant with our legal, regulatory, health & safety, data protection / GDPR and employment law obligations.
• Ensure we have all necessary policies in place and take the lead on coordinating the establishment and review of existing and further policies. Oversee the regular review of GLAN’s risk management frameworks and our risk register.
• Oversee GLAN’s governance structures (internal reporting, Board meetings etc.), ensuring decisions are well informed and documented.

Financial oversight

• Oversee financial operations: budgeting, forecasting, cash flow, expenditure controls, financial reporting, payroll.
• Ensure compliance with accounting standards, audit requirements and donor / funder financial reporting obligations.
• Manage relationships with external accountants, auditors, banks, and financial service providers.
• Ensure best practices are followed and financial risk is identified and managed appropriately.

Operations

• Ensure the smooth running of IT, data protection, office management. Managing relationships with our external providers.

Person Specification

Essential

• Minimum of 8 years of experience in senior leadership roles, delivering successful organisational financial oversight- with expertise in business planning and complex project management.
• Demonstrable experience of high-level budgeting, forecasting, auditing, proven accountability for ensuring financial sustainability and compliance.
• Minimum of 10 year’s line management experience.
• Excellent strategic thinking and planning skills, able to bridge between high-level strategy and operational detail.
• Sound judgement, risk-management and governance experience; familiarity with compliance, data protection / GDPR, employment law etc.
• Exceptionally organised and able to manage multiple priorities.
• Excellent verbal and written communication skills; ability to present complex operational, financial or legal information clearly.
• Strong collaborative approach, ability to work across teams, offer guidance to other senior level staff, and clear people management skills.
• Expertise in ensuring compliance with relevant legislation, policies, and procedures, particularly in the charity sector.
• Understanding of UK charity law and governance, including experience with Board of Trustees.
• Aptitude in decision making and problem solving, and confidence in providing guidance to boards and CEO.
• Warm, people-centred and positive approach.
• Emotionally intelligent, able to self-reflect, be honest and conduct open conversations with sensitivity.
• Solution-orientated, able to anticipate and resolve challenges.
• Strong alignment with GLAN’s values and our mission.
• Strong commitment to diversity, equity and inclusion and committed to GLAN’s ongoing anti-racist learning and practice.
• Commitment to developing an organisational culture in which our team thrives and we can achieve meaningful impact in our work.
• Ability to handle difficult situations and handle confidential information.
• Ability to balance GLAN’s operational priorities with our values.

Desirable

• Experience of operating in non-profit / mission-driven / legal organisations.
• Previous experience working in a human rights or environmental protection focussed setting.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership .
• Experience of supporting culture building.
• Experience of working to decolonial commitments.
• Experience of delivering organisational change programmes.
• Legal or compliance experience.
• Experience of change management and scaling teams or systems.
• Experience of hybrid / remote team leadership 
• Commitment to equity, learning and continuous improvement.
• Knowledge of HR practices and employment law.
• Fundraising experience.
• Accountancy qualification, Leadership or management qualifications, Project management qualifications e.g. Prince2

Equality, Diversity & Inclusion

We particularly welcome applications from candidates with lived experience of the issues that GLAN works on. We strongly encourage applications from disabled candidates, older candidates, and Black and racially minoritised candidates, who are currently underrepresented in our organisation. We use an anonymised recruitment process to ensure fairness. Each applicant will be individually assessed against the essential criteria regardless of age, gender, ethnicity, sexual orientation, disability, religion, or belief. We will use positive action on the basis of race and/or disability in case of a tie break situation.

Our values

Decolonial - We are committed to building decolonial, anti-racist, and anti-oppressive approaches at GLAN.

Collective Power - We believe lasting change is built through collective action and power sharing. 

Responsive - Working across interconnected global systems that are ever in flux, we aim to be adaptable, nimble and responsive to make the biggest impact we can. 

Steadfast - We know the kind of change we want to see won’t happen overnight, that’s why we strongly value patience and persistence. 

Self-Reflective - We recognise the power and privilege we hold as an organization. We’re committed to fostering a culture of honesty, reflection, and continuous learning, constantly examining how we work within the system and why to help us strengthen both our organisation and the movements we support work within the system.

How to apply

To apply, please use our application portal. Applications are due by 9am 4 May 2026. We will not review applications sent via LinkedIn or email.

GLAN does not use AI to review applications, and we ask candidates to avoid its use in this process. We want to read about people’s experience in their own words.

If you need any reasonable adjustments, including this job pack to be sent in a larger font, in order to apply for this role, please contact us.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge? 

Are you keen to make a difference to people who want to be heard? 

Then come and join us here at VoiceAbility. 

We are looking for a new Team Leader to join our team in.We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support. 

About us 

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations. 

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.

About the role? 

We have an exciting opportunity for a Team Leader to join our team covering a variety of health boards.You will be a passionate supporter of quality driven, outcome centric, advocacy provision and in coaching others to achieve the exacting standards of excellence in advocacy required to support our clients. 

About you 

We are looking for a strong and resilient leader with experience of managing a team. Desirably you will have worked or volunteered in a welfare, supporting role, or caring for adults or young people who have support needs.

You will be committed to driving high performance and practice standards by actively engaging with our Practice Management team to interpret data. Thereby, making informed decisions and ensuring that the highest standards of advocacy are achieved. 

You will ensure a culture of learning and continuous development through a mix of team and supervision meetings, and reflective practice. 

You will be experienced in managing risks relating to the safety and wellbeing of staff members and the safeguarding of service users.

How will you make a difference? 

You will be responsible for ensuring your team delivery of the highest standards of advocacy, ensuring that all contact with clients is outcome driven. 

You will support your team and ensure that they have the necessary skills to make a difference in peoples lives on a daily basis.Assisting them to grow in confidence and empowering them to assist those in need of support. 

You will work resourcefully and collaboratively with people across the organisation to assist you and your team, fostering a learning culture where all views are respected. 

Benefits  

28 days annual leave plus bank holidays (pro-rata for part-time colleagues) rising to 30 days upon 5 years’ service  

5% employer pension & minimum 3% employee contribution  

Salary sacrifices pension scheme  

Separate Life Assurance Cover (equivalent of two times your annual salary)  

Staff discount scheme including retail discounts, entertainment, holidays, gym membership etc  

24/7 Employee Assistance programme  

Access to remote counselling service  

Paid Disability Leave  

Paid compassionate Leave  

Home Working Allowance   

Support with continuous professional development  

Access to Clifton Strengths Coaching for development   

Personal Development Plans  

How are staff supported to work remotely?  

VoiceAbility has a small number of offices. Employees including Team Leaders are homebased for Administration and meetings will be held online as well as in person in the relevant community.  

When you need to travel for work, expenses will be paid (mileage or public transport costs).   

VoiceAbility offers the usual regular manager one to ones, Staff forums and communities of practice depending on role. Team meetings with a mix of virtual and in person approach.  

Equality and Diversity 

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential. 

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact the People Team for further options. 

We’re looking for an experienced, proactive fundraiser who can think strategically and deliver hands-on. Someone confident writing bids, building partnerships and spotting opportunities for growth.

This is a key role at a pivotal moment for AudioActive, offering the chance to build on strong foundations and shape a diverse, sustainable income model and power a team that is dedicated to empowering young people through music.

What you’ll do

• Lead and deliver AudioActive’s fundraising and development strategy
• Grow income across trusts & foundations, tenders, contracts and partnerships
• Write high-quality bids, proposals and pitches
• Develop new business partnerships aligned with our mission
• Build strong relationships with funders, partners and supporters
• Work closely with the CEO and team to align income with programmes
• Track performance, manage targets and identify new opportunities

Carers First is a charity that works directly with, and for unpaid carers, providing personalised information, advice and tailored support making it easier for those caring for someone else to continue living their lives to the fullest.

We have a committed, dedicated staff team and you could be just the person we are looking for to join us to make that valuable difference in carer’s lives. We live and work through our values in all that we achieve by being positive, collaborative and ambitious and we have clear plans to scale our reach, support and impact for carers.

About this role

As a Team Lead your responsibilities would include:

• Provide day-to-day leadership, motivating and empowering the team to thrive.
• Recruit, develop, and support staff in line with Carers First policies.
• Foster a positive culture of continuous learning, role-modelling best practice.
• Ensure quality through record checks, accurate database input, KPI monitoring, and effective workflow allocation.
• Work in co-production with carers to identify needs, develop solutions, and shape services.
• Identify service gaps, create new initiatives, and seek additional funding where possible.
• Manage a small caseload of complex cases, providing personalised advice and support.
• Contribute to budget monitoring and updates.

About you

To be successful in this role you will need:

• Experience of leading and managing remote teams, empowering and developing individuals.
• Strong track record of building partnerships across health and social care.
• Commitment to equality, diversity, and inclusion in service delivery.
• Experience of person-centred assessments, co-produced support plans, and safeguarding.
• Ability to work in co-production, developing innovative approaches to meet carers’ needs.
• Skilled in building positive relationships with colleagues and stakeholders at all levels.
• Confident in using Microsoft Office, mobile technology, and social media platforms.
• Experience of using databases to record interventions and manage workflows.
• Personal integrity, emotional resilience, and alignment with the charity’s values.
• Self-motivated, flexible, collaborative, and able to maintain a healthy work/life balance.

We are looking for passionate people who are committed to the overall aims and objectives of the Charity. Carers First is committed to providing a supportive, vibrant, diverse and inclusive workplace where everyone can thrive.

Carers First Can Offer You

In return for your contribution, we have an amazing package of staff benefits including 26 days annual leave entitlement which increases with length of service, flexible working options, paid carers leave, access to our work-place pension, staff discount scheme, employee assistance programme and a Benenden Healthcare package. 

Whatever you are aiming to achieve in your career, we are here to encourage, help and support you grow, through our excellent training and development programmes.

How to apply

To apply for our exciting opportunity and make a real difference to the lives of carers, please download our Candidate Pack and click on the ‘Apply Now’ button to begin your application.

Applications can only be assessed if they clearly state how you meet each of the requirements in the Personal Specification.

Appointments are subject to Carers First receiving an appropriate disclosure from the Disclosure and Barring Service that we consider acceptable.

Interview Process

Following shortlisting, successful candidates will be contacted directly and invited to interview - Date to be confirmed.

Carers First is an Equal Opportunities Employer   

Positive      Collaborative      Ambitious

The Chief Executive & Creative Director holds the most senior post at Dance City, unites the creative and strategic functions of the organisation, and is accountable to the board of trustees for the good management and impact of the charity. The Chief Executive & Creative Director leads and works collaboratively with the board, senior management team (SMT) and stakeholders and partners to ensure that Dance City creates opportunities for people to create, produce and experience dance at its very best. The Chief Executive & Creative Director drives the business, identifying commercial opportunities, securing financial resilience, and ensuring that Dance City’s programme is at the vanguard of sustainable dance development in the region. The Chief Executive & Creative Director is based in the northeast and plays an active role in the social life and cultural communities of the region. 
 

Role Profile and Person Specification 

Key deliverables 

• Lead on Dance City’s vision, values and organisational objectives and ensure the relevance and sustainability of its creative programme.

• Ensure there is alignment between Dance City’s creative ambitions and its business needs and that all activity is delivered to the highest possible standards to plan and within budget.

• Grow the organisation’s earned income and shape and set targets for initiatives embracing commercial ventures, corporate partnerships, public funding, trusts and foundations and individual philanthropy.

• Be accountable to the board and to funding bodies, and for the responsible stewardship of Dance City.

• Ensure a strong profile and reputation for the organisation and for dance practice locally, regionally, nationally and internationally. 

• Initiate, develop and sustain partnerships with existing and potential funders and key stakeholders. 

• Lead and enable the senior team; motivate, inspire, and support the development of the wider staff team.

Role profile 

Leadership and governance  

• Develop and monitor the strategic plan with the SMT and Board. 

• Work closely with the Chair and Trustees to ensure the good governance of the charity and that organisational performance is structured and monitored using well articulated, achievable KPIs. 

• Support Trustees in being an effective Board, ensuring it comprises the appropriate range of skills and has access to training and development opportunities.

• Deploy Trustees’ skills and networks to identify and activate opportunities for commercial development and business growth.

• Be an inclusive leader, collaborate with and empower the SMT, and motivate, support and develop the wider staff team. 

Advocacy, profile and civic engagement 

• Promote the profile and reputation of Dance City locally, regionally, nationally and internationally.

• Initiate and enable constructive debate about dance and its development by artists, policy-makers and the public, and to promote Dance City’s role in dance leadership.

• Articulate the transformative potential of dance in enabling social cohesion, the centrality of its place in the wider creative industries sector, and its potential, through civic partnerships and collaboration, to make a major contribution to the economy and well being of the city and region. 

• Ensure Dance City is part of local, regional, national  and international arts discussions and networks, is represented at key events and viewed as crucial to decision-making processes in the dance and wider cultural and social sectors.

• Be the face of Dance City in professional and community networks and at events in the northeast; communicate and advocate for its plans and ambitions to the widest range of people including politicians, the media, funders, artists, audiences and the public.

Creative 

• Shape, co-create and communicate the creative vision for Dance City. 

• Oversee the development and delivery of a creative programme which appeals to a wide range of audiences, demonstrates excellence, and sets out to grow appetite and demand for diverse dance experiences. 

• Build and manage sustainable commercial and funding partnerships which will enhance the profile of the programme and enable the commissioning, programming and presentation of dance within and beyond Dance City.

• Oversee the evaluation of the programme, to ensure quality, to engage in reflection and implement learning with colleagues.

• Maintain an overview of the local and national dance ecology in order to inform advocacy and planning.

Brand, commercial performance and income 

• Oversee the design and delivery of effective marketing and communications strategies that are developed and effectively delivered, to retain existing and grow new audiences for dance in the northeast and to promote the Dance City brand.

• Be proactive in the development and delivery of effective fundraising and income generation strategies for Dance City, to ensure that contributed income grows and is diversified, and to develop commercial opportunities enabled by the building and programme. 

• Play an active role in identifying and approaching prospective donors, sponsors and funding partners.

• Develop, maintain, and strengthen relationships with existing and potential supporters and to lead on key public funding and donor relationships.

Finance and operations  

• Be accountable for the financial operation of the organisation, ensuring budgets are set and monitored, appropriate financial policies and procedures are in place, compliance with appropriate legal and fiscal frameworks is followed, and that there is timely reporting to the relevant funders and authorities.

• Oversee and ensure the smooth and efficient management of Dance City’s facilities and infrastructure.

• Ensure Dance City remains a visible champion of environmental responsibility.

• Ensure the organisation is fully compliant with all legal requirements, including health and safety, and that all staff are trained appropriately. 

People and culture 

• Set the tone for and model the organisational culture, be an inclusive and consultative leader, championing employee wellbeing and engagement. 

• Ensure that appropriate policies and procedures are in place for recruitment, induction, appraisals and the professional development of staff.

• Ensure the organisation upholds its principles of equity, diversity and inclusion, valuing the wellbeing of all colleagues.

Person specification  

Essential  

• Has held a senior role in a cultural venue or within an organisation with a substantial arts programme or partnerships; is well networked in and beyond the cultural and creative industries. 

• Understanding of the current landscape and eco-system in the cultural sector and awareness of local/national political initiatives that will impact on - and create opportunities for - Dance City and its partner organisations.

• Understanding of the legal, fiscal, social and political context within which the arts operate, and the contribution they make to health, education, social cohesion and civic pride.

• Understanding of the needs of dance as an art form and a commitment to best practice and to promoting inclusion and equality of opportunity.

• An inclusive leader with experience of overseeing organisational transformation and managing change. 

• A track record in relationship building, working in partnership with a range of funders, agencies and organisations, and of successful fundraising and income generation from a range of sources. 

• A strong advocate and compelling storyteller, able to network, represent the organisation, communicate its vision and inspire confidence among existing and potential peers and stakeholders.

• Strong financial literacy and skills, knowledge of charity governance and relevant financial policies and procedures; experience of senior financial accountability.

• Experience of working effectively with a Board of Directors, understanding of best practice in governance and organisational development.

• A commitment to living in the region, able to travel nationally and internationally, and to work some evenings and weekends where there is reasonable expectation to attend events.

Desirable 

• Experience of running a building with a diverse and impactful arts programme. 

• An extensive network in the cultural sector. 

• Experience of significant national/international cultural partnership projects. 

• Experience of managing significant public investment programmes such as ACE NPO, Creative Scotland RFO or equivalent.

Equity, diversity and inclusion 

At Dance City we believe that voices and perspectives from a range of backgrounds and lived experiences make our understanding of the world and the arts more relevant.

We believe that difference is our strength.

Therefore we actively encourage applications from people from all backgrounds and those that are under-represented in our city and region and in dance leadership.