Organisational development team leader jobs
The Royal College of Radiologists (RCR) is looking for a highly organised and proactive Governance and Secretariat Officer to join our dynamic Governance Team.
As one of five Governance professionals at the heart of the organisation, you’ll play a key role in ensuring the RCR runs smoothly. This is an exciting opportunity to support senior Boards and Committees including the Presidents and Vice Presidents while gaining exposure to a wide range of governance activity.
If you're looking to grow your career in governance and enjoy being at the centre of organisational decision making, this role is for you.
What you’ll do
- Provide high quality secretariat support to senior Boards, Committees and working groups—preparing agendas, drafting papers and taking accurate minutes.
- Support the Vice Presidents in leading their Faculties, ensuring strong and effective governance processes.
- Coordinate governance activity across the College, following up actions, planning meeting cycles and maintaining accurate records.
- Handle governance queries, draft correspondence and support governance inductions for new Officers and Board members.
- Contribute to cross College governance work, including the AGM, governance reviews and GDPR guidance.
- Build strong relationships with internal and external stakeholders, including senior clinicians, other royal colleges and professional bodies.
What you’ll need
- Experience providing administrative or committee support in a complex or sensitive environment.
- Excellent written and verbal communication skills, with the ability to adapt your style to different audiences.
- Strong organisational skills and the ability to manage competing priorities with impeccable accuracy.
- A clear, analytical approach with sound judgement, discretion and a proactive mindset.
- Ability to build effective relationships and work collaboratively across teams.
- Good working knowledge of Microsoft Outlook, Word and Excel.
Why join us
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
As Legacy and In-Memory Manager you will be responsible for leading your team to drive transformational change, through the delivery of our legacy and in-memory growth strategy.
You will set objectives and oversee team activity to deliver the entire legacy journey with the aim of achieving significant long-term growth in revenue income to support our ambitious plans to bring Maggie’s cancer care to everyone who needs us.
You will be responsible for working collaboratively with teams from across Maggie’s to engage them in the importance of legacy and in-memory giving.
You will manage external agencies and suppliers to deliver excellent work, on time and to budget. You will also manage end-to-end, multi-channel campaigns including the delivery of these through colleagues and agencies.
Please note that interviews will take place on Wednesday 11th and Thursday 12th March in our Hammersmith office.
Please see the attached job description for further details.
Maggie's provide free cancer support and information in our centres alongside NHS hospitals and online.
The client requests no contact from agencies or media sales.
About the role
This role is an opportunity to support and shape a major programme of research on how to deliver more innovative health care for patients and the public. You will work alongside our subject matter experts to provide effective project support and organisation for this research.
We are looking for a project officer to provide the day to day business and project support to work across a range of projects but including an exciting new multi-year partnership exploring how innovation can be harnessed to support the health and care system towards delivering care closer to where people live.
You will act as the main point of contact for project participants and research contacts, organise events and activities and support the day to day financial management of projects, reforecasting budgets and setting up timelines. You will also undertake research support tasks including administering surveys, producing feedback reports for research participants and extracting and collating relevant information from key documents and websites.
This role requires experience of project management and of organising interviews, events, focus groups or similar activities, together with excellent administrative and financial skills. Experience of working in or with health and social care organisations would be an advantage.
The Fund has an ambition to increase the diversity of our workforce and introduce careers in health and care policy to a broader range of people. We encourage applicants from all sections of the community, including those from Black and ethnic minority backgrounds, those with disabilities and from the LGBTQ+ community. We believe that diversity of background and experience contributes to a broader collective perspective that will improve the way we influence health and social care policy.
What you'll get in return
The King’s Fund is committed to a hybrid working model that meets the organisation’s needs, while giving staff flexibility to choose between office and home working. In keeping with our current policy, the post-holder will be required to work a minimum of two days per week from our central London office (pro rata, averaged over a month).
In addition to a competitive salary, The King’s Fund offers generous holiday entitlements, a £3 daily discount in our café and an on-site gym.
How to apply
To apply, please visit our website and read our supplementary guidance documents, then download and fill in our application form. If completing the application form presents any challenges, contact us by email so we can discussion options.
Please note that in order to apply, you must have existing documented proof of your right to live and work in the UK. We do not spnsor work permits.
No agencies please.
Recruitment Process
Closing date for receipt of completed applications is 13 February at noon.
We regret that we cannot respond individually to all applicants due to the high number of applications we receive. If you have not been contacted within three weeks of the closing date, please assume that you have not been shortlisted for interview. Please note that we are unable to offer feedback to applicants who are not shortlisted for interview.
Interviews will be held on 3 March. The role is available to start immediately thereafter.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Family Service Manager
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Job Title: Family Service Manager
Location: Based within HMP Altcourse, Fazakerley, Liverpool. Step Free access is available at this service. You may be expected to travel to other services as required, including to Central London Central Office and for in-person meetings held off site.
Salary: £38,000
Shift Pattern: 37.5 hours per week Monday to Friday 09:00 - 17:00. You may be required to work outside these hours as per service and organisational requirements, including evenings, weekends, and bank holidays and forming part of the out of hours on call rota for managers.
About the Role
We are seeking a Family Service Manager to lead our flagship family service based in HMP Altcourse. This is an ideal opportunity if you are seeking a hands-on role within a prison setting, who is confident in working in complex environments and wants to create meaningful change within punitive systems. You will lead a multidisciplinary team who deliver high-quality, therapeutically informed, arts-based work with men in prison and their families. You will bring together creative group interventions, bespoke family counselling services, and day-to-day practical family support within a complex prison environment.
As the Family Service Manager, you will lead a team of Programme Co-Ordinator's, Facilitators, Family Counsellors, a Deputy Service Manager, and other appropriate staff. The team deliver programmes such as Fathers Inside and Man Up which have received national recognition and have been delivered nationally across custodial and community settings. The role requires leadership experience, managing a diverse team, with line management responsibilities to support, enable, and empower your team to deliver high quality support to the participants of our programmes and their families. You will work closely with prison and Sodexo colleagues, as well as other internal SIG teams to ensure innovative, safe, and compassionate service delivery.
Key Responsibilities Include:
- Line Management throughout the employee lifecycle embedding a culture of learning, development, reflection, and evaluation.
- Creative leadership of creating and delivering engaging high-quality services and interventions which support rehabilitation, reintegration, and culture shifts in systems of power and compliance.
- Manage day-to-day operational delivery of programmes, the service, and visitors centre.
- Ensure core responsibilities and contractual requirements are fulfilled.
- Striving to ensure excellence and quality in our service delivery.
Why work with Safe Ground Prisons?
At SIG Safe Ground, we do things differently. Safe Ground is an Arts-based therapeutically informed charity with over 30 years' experience working across the criminal justice system. We support people in custody and their families to build stronger and more fulfilled relationships, reflect on behaviours, and navigate change without shame.
Working with Safe Ground means working differently. It’s about meeting people without judgement, holding space for accountability, and using creativity to disrupt cycles of harm. We believe real change happens when people are seen, challenged and supported, even (and especially) inside prison walls. Want to find out more?
Please be informed that as this role is based within a Prison environment, therefore further vetting from SIG's enhanced DBS will be required such as MOJ clearance.
About You
This is a role for you if you truly believe change happens through relationships, not control; you will lead with warmth and clarity and hold care and accountability together. You will be part of a values-led organisation that takes people, reflection, and creativity seriously. You will be comfortable working within a prison setting, with regular interactions with people from all backgrounds and circumstances which have led to them being imprisoned.
We're seeking a proactive leader, someone who has the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will be knowledgeable of the criminal justice setting, and ideally have experience within a similar environment. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
- Previous experience in facilitation of group programmes and/or training to various groups, ideally in a similar setting (preferably within a creative setting)
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Demonstratable experience in leading a service/team in a similar capacity.
- Ability to provide high quality support and line management to staff.
- Ability to motivate and empower a team to achieve KPI's
- Ability to promote the service externally to enhance reputation in the area and with partner organisations
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software.
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Are you happy to network & develop relationships with employers and help match people into employment? If so, we would like to hear from you!
Our IPS (Individual Placement & Support) team helps people with mental health needs achieve their employment goals through a recovery‑focused, evidence‑based approach. Embedded within clinical teams, we work alongside employers to remove barriers and create real, sustainable job opportunities.
We are currently seeking permanent IPS Employment Specialists to work as part of the community mental health teams and Mental Health Hub. You will deliver the IPS approach (for which training will be given).
You will need the ability to motivate and build relationships with participants, strong organisational skills, the confidence to communicate and engage with a range of employers, and a fundamental belief that anyone with a health condition can work. We welcome applicants from a variety of backgrounds with relevant transferrable skills. Please note that due to the evidence-based nature of the IPS model, the role requires extensive data recording.
What we’re looking for:
- Relationship building with employers: Ability to initiate and develop relationships with a variety of individuals, and be able to engage employers using a variety/range of methods such as via the telephone, online platforms or face-to-face in the community.
- Record keeping: Strong attention to detail, ensuring accurate and timely recording of case notes and data, essential for monitoring progress and achieving targets.
- Collaboration: The ability to work seamlessly within a multidisciplinary team, forging connections and enhancing the overall care experience for participants.
- Perseverance: The determination to overcome setbacks, find solutions, and continue advocating for participants’, even in the face of challenges.
- Innovation: Bringing fresh ideas to the table, exploring creative ways to break down employment barriers, and promoting inclusive practices within the workplace.
The successful candidates will work in line with the 25-points fidelity scale.
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 22nd February (11:59pm)
Likely interview date: Week beginning 9th March
We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.
About Us
SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.
SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.
Read more about staff benefits and why staff love working here on our website.
We work to be there when it matters for people living with mental health problems and dementia in Bromley, Greenwich, Lambeth, Lewisham, and Southwark



The client requests no contact from agencies or media sales.
Organisational Vision & Context:
As we journey towards our vision to bring fulness of life for every child, no matter what struggles they face, we’re looking for a motivated and mission-driven individual to join our team as Head of Programme Development.
While our programmes vary, they share one common thread: an unwavering commitment to seeing lives transformed for good. With two well-established and hugely effective volunteer-driven programmes operating at scale, and two new developing programmes in the early stages of roll-out, TLG is at a pivotal time of innovation.
This Role’s Impact:
We are looking for a dynamic, pioneering leader to energise, shape, and elevate the impact of TLG’s programmes. This person will bring strengths in innovation, collaboration, and strategic delivery – able to inspire others, spot emerging opportunities, and drive meaningful change across the organisation. They will have a strong track record in developing high-quality resources and training, ensuring best practice is consistently embedded across all functions. Naturally creative and forward-thinking, they will champion the exploration and implementation of digital solutions that enhance programme delivery and extend our reach.
The new Head of Programme Development will navigate change with resilience and optimism, leading the way as we explore new approaches and refine what we already do so well. Confident on their feet, yet equally comfortable developing content and materials, they will balance big-picture thinking with a keen eye for detail. Their leadership will drive continuous improvement, so our programmes remain relevant, missional, and high-impact as we pursue our ten-year vision.
As TLG positions itself as a leading practitioner in therapeutic coaching, this leader will bring a solid understanding of coaching practice and how therapeutic coaching can transform a young person’s thinking and strengthen the culture of support we offer. Their expertise will help embed coaching-informed approaches across TLG, shaping programme design and creating richer opportunities for children and young people to reflect and grow, strengthening their wellbeing and future outcomes.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Part time, 30 hours per week (0.8 FTE, equivalent 4 days)
Closing Date: Sunday 15th February 2026
Initial Interviews: Monday 23rd February – Online
Final Interviews: Monday 2nd March – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
Keychange is a Christian charity with a proud history of supporting people invulnerable situations for over a century. We believe that everyone has dignity and worth, and that people thrive best in communities where they are known, valued and supported. Across our care homes and housing communities, we seek to provide support that goes beyond compliance and is rooted in compassion, excellence and Christian values.
We are now seeking a Director of Operations to play a pivotal role in shaping the future of our services and ensuring that our vision is lived out every day across the organisation.
The role
As Director of Operations, you will be a key member of the senior leadership team, working closely with the CEO and Board to translate strategy into high-quality, sustainable delivery with exciting future developments ahead.
You will provide strategic and operational leadership across 7 care homes and 3 housing communities in the south of England, leading and supporting a talented operations team to deliver safe, effective and person-centred services.
Key responsibilities include:
- Providing visible leadership that embeds Keychange’s Christian vision, values and culture across all services
- Leading and overseeing multi-site operations, ensuring consistently high standards of care, safeguarding and support
- Holding accountability for regulatory compliance, quality assurance and service improvement
- Driving operational excellence, innovation and efficiency through effective systems and processes
- Ensuring services are financially sustainable, working closely with finance colleagues on budgets and resources
- Developing, coaching and inspiring senior managers and leaders to perform at their best
This is a senior role with real influence – both on the strategic direction of Keychange and on the lives of hundreds of people we support.
About you
We are looking for a values-led, strategic and credible leader who brings:
- Senior leadership experience within social care, housing, homelessness or a closely related sector
- A proven track record of leading multi-site services and managing senior operational leaders
- Strong experience of working within regulated environments and delivering high-quality, compliant services
- Sound financial and commercial awareness, with experience of managing budgets and resources of a similar scale to Keychange (250 staff across 10 sites)
- A passion for developing people, culture and values-driven practice
- A personal commitment to the Christian faith and active agreement with the Keychange mission, vision and faith basis. (This is a genuine occupational requirement under the Equality Act 2010)
You will be someone who combines strategic thinking with practical delivery, and who leads with integrity, humility and purpose.
What we offer
This is a rare opportunity to take on a senior leadership role where your professional expertise and Christian faith can make a lasting and meaningful difference.
The role involves regular travel across our sites in the south of England with flexibility around base location.
To focus on developing and encouraging community for vulnerable adults by seeking to address the risks in society of increased loneliness.
The client requests no contact from agencies or media sales.
Operations & People Support Officer
Reporting to: Operations & People Team Leader
Salary: £26,066 – £30,523
Hours: 37.5 hours per week
Contract: Permanent
Location: Alder Hey Children’s Charity (based within the hospital), Liverpool
Job Purpose
This is an exciting opportunity to be at the heart of the Charity’s operations. You will be the first point of contact for supporters and will deliver outstanding customer care and donor stewardship.
You will build strong working relationships with Charity colleagues, donors (existing and potential), volunteers and Trust staff. The role supports the fundraising teams, assists with the hospital and online shop, and plays a key part in coordinating and administering the Charity’s volunteering function. You will also provide vital People (HR) administration and process support.
Main Duties & Responsibilities
Fundraising & Office
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Undertake day-to-day administrative tasks as directed by the Operations & People Manager and Team Leader, including preparing letters, reports and memos to a high professional standard.
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Handle sensitive information appropriately, maintaining confidentiality at all times.
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Deal with all incoming telephone enquiries in a professional and helpful manner, directing calls correctly and taking accurate messages.
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Support the efficient running of the public Charity office by welcoming donors and visitors in a friendly and professional way.
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Provide excellent customer care and donor stewardship in every interaction.
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Manage incoming mail, ensuring it is opened, distributed and responded to promptly.
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Process donations in line with established receipting procedures.
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Adhere to audit procedures and liaise with the Charity’s auditors.
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Maintain filing systems, ensuring safe storage and regular archiving of records.
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Support the senior management team, including organising meetings and room bookings.
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Undertake banking procedures, ensuring donations are accurately recorded and banked.
Hospital & Online Shop
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Process online shop orders in a timely manner.
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Run regular online sales reports for the Operations Manager.
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Support the management of the hospital and online shop, ensuring stock levels are maintained and products are well presented.
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Provide customer service in the hospital Atrium shop and support front desk cover as required.
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Cash up the till, ensuring all sales are accurately recorded and passed for banking.
Database Support
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Process donations on the CRM database, liaising with fundraising teams to ensure accuracy, including online platforms.
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Produce analytical reports from the fundraising database for audit purposes.
People / HR Support
Provide People/HR administrative support in the following areas:
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Recruitment, including coordinating recruitment and induction of new starters.
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Volunteer coordination, ensuring a robust process from expression of interest through to induction.
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Ensuring all staff have DBS checks in line with Trust requirements.
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Administration of staff annual leave and absence reporting.
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Creating staff correspondence, including pay award, furlough and other required communications.
Other Duties
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Act as an outstanding advocate for Alder Hey Children’s Charity, in line with organisational values.
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Be an active and supportive team member, contributing to team development and collaborative working.
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Attend and support fundraising events where required.
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Undertake any other reasonable duties as requested by your line manager.
Person Specification
Qualifications, Knowledge & Experience
Essential
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Experience managing a demanding and varied workload.
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Proven experience handling cash and working within audit and procedural controls.
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Strong customer service background.
Desirable
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Experience working in a charity.
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Experience using a CRM system or database.
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Experience using Shopify or other online sales platforms.
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HR experience or qualifications.
Skills & Attributes
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Commitment to equality, diversity and collaborative working.
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Excellent written and verbal communication skills.
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Ability to build strong working relationships.
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Self-motivated with a positive attitude in a fast-paced environment.
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Highly organised, adaptable and able to manage shifting priorities.
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Able to work effectively both independently and as part of a team.
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Strong understanding of data protection and confidentiality.
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Excellent IT skills, including Microsoft packages.
Additional Requirements
Essential
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Strong interest in working for a children’s health charity.
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Commitment to the values of Alder Hey Children’s Charity.
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Willingness to get involved across the Charity.
Desirable
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Willingness to occasionally work outside normal office hours.
Our Values
At Alder Hey Children’s Charity, our values guide everything we do. By being courageous, working together, being passionate and creative, we ensure our hospital can deliver the very best care for young patients and their families.
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Courage: We try new things, take risks and speak up. We are accountable and unstoppable.
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Together: We work as one team, celebrate diversity and empower one another.
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Passion: We care deeply about what we do and inspire others.
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Magical: We are creative, child-led and create special moments that go the extra mile.
Four-Day Working Week
In April 2025, the Charity adopted a four-day working week. Staff previously working 37.5 hours now work 30 hours over four days. This supports a healthier work-life balance while continuing to drive growth and success.
Additional Information
This job description outlines the general nature and level of work expected. It is not exhaustive and may be amended to meet the Charity’s needs.
Alder Hey Children’s Charity is committed to equality, diversity and inclusion, and welcomes applications from all sections of the community. Reasonable adjustments will be made for applicants with disabilities. The Charity is committed to safeguarding children and vulnerable adults.
The post holder will be required to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Are you someone who is excited about charity retail, fashion, who can use their initiative? Do you have experience managing a retail team? Yes, then please keep reading as we may have the role for you.
We are excited to be looking for an Assistant Shop Manager to work in our Loughborough Shop for 37.5 hours per week.
We are looking for a passionate and motivated person to help our store reach full potential.
As an Assistant Shop Manager you will:
- Help develop in store systems and promote donations and sales to maximise profits
- Be representing Mencap as an efficient and charitable organisation by ensuring that your actions reinforce the Mencap aims and values
- Strive to ensure stock is generated from the local area and donors
- Sign up donors to the Gift Aid scheme and ensure maximum income is achieved through Gift Aid
- Be responsible for achieving profit targets by ensuring sales are maximised and the cost are effectively managed
- Maintain the store to a high standard of presentation throughout.
- Build an effective volunteer team and provide training, development, work reviews and appraisals to paid staff and volunteers
- Be responsible for all financial and cash handling and health and safety.
To be a successful Assistant Shop Manager, you will be:
- An experienced assistant manager or Supervisor with the ability to maintain budgets and complete weekly income and banking sheets accurately, preferably with previous charity retail experience.
- Have a flexible approach to working hours and days including working weekend and Bank Holidays as appropriate.
- Willing to travel to occasional team meetings, training events and in the initial growth of the new retail train assisting with setting up other new stores.
- Passionate about the Mencap values and will strive to ensure our Retail brand is successful.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.
If this sounds like the perfect next step in your retail career, don’t wait, apply now with an updated CV. Applications close on 28th February, with interviews to follow shortly after.
Benefits
Here at Mencap, we offer an impressive range of benefits designed to support and reward our employees to ensure that our teams feel valued and appreciated.
Our benefits package offers 32 days of paid holiday (including bank holidays, pro rata), along with a range of perks such as discounts at leading high-street retailers, access to health cash plans, interest-free loans, and many more exciting offerings.
For more details on what we have to offer, please see the attached document outlining all the fantastic benefits available to you as a member of our team!
About Mencap
Our vision is for the UK to be the best place in the world for people with a learning disability to live happy and healthy lives.
We're here to support people with a learning disability, their families and their carers. We fight for a kinder, fairer and more inclusive society for people with a learning disability to live in.
At Mencap, everyone works with people with a learning disability either providing support or advice, or alongside one another as colleagues.
Belonging at Mencap is for everyone, every day, everywhere.
· Everyone is expected to treat people well and make Mencap an inclusive organisation.
· Every day we grow and learn. It’s okay to make mistakes but we learn from them and make changes
· Everywhere people will feel respected, valued, and safe to be themselves.
We have Belonging network groups that meet online and are open to all colleagues. The groups include people who identify as Black and Asian, LGBTQIA+, disabled or with a long- term health condition, women, parents and carers, and their allies.
We want to encourage everyone to apply to work at Mencap and we offer a variety of different contract types and working patterns. We’re not looking for specific experience. It is your personality and values that will make you a great colleague. We will train and develop you to succeed in the role you’re applying for.
Empower individuals with learning disabilities and autism to reach their full potential and lead the lives they choose.
CHIEF EXECUTIVE OFFICER (CEO)
Location: Mostly at the Saïd Foundation office in central London, with some scope for remote working. Occasional international travel to the Levant region where deemed safe.
Responsible to: The Chairman and Board of Trustees.
Line management: Scholarships Programme Manager, Financial Controller, Finance and Programme Administrator.
Salary: £80,000 - £85,000 pro rata.
Job type: Part-time (three days a week), permanent.
ABOUT THE ROLE
We are looking for an experienced organisational manager, who will mentor our small and highly motivated team and bring proven expertise around financial and people management and governance as well as of building relationships with different stakeholders and providing strong accountability to charity trustees. You will have an understanding of the Levant region of the Middle East, a commitment to bridge building and respect across cultures and a conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
Our outgoing CEO originally came to the UK as a Saïd Foundation Scholar to study at Oxford University and has worked for the Foundation for over six years. He is leaving to return to Syria. We are looking for an experienced manager to carry on his work in leading our team, maintaining close relationships with our Trustees, partners and students and ensuring that the Foundation’s programmes are run to the highest standards.
ABOUT THE SAÏD FOUNDATION
The Saïd Foundation was established as a non-sectarian and non-political charity in 1982 by Wafic and Rosemary Saïd to bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region of the Middle East and on the UK, and on education as a powerful tool to make change. It is governed by a Board of Trustees and the Board’s Student, Projects, Audit and Investments Committees. Khaled Saïd has just become Chair of the Board.
Since 1984, our longest-standing programme, the Scholarships Programme, has offered opportunities to outstanding individuals with leadership potential to be drivers of positive change within our target countries of Syria, Jordan, Lebanon and Palestine. It brings these change agents to the UK to study for Master’s degrees at exceptional universities and maintains close contact with them during their studies and beyond. Our amazing community of over 700 alumni have gone on to become outstanding leaders in many fields and to build bridges and respect across cultures.
The Foundation’s founder, Wafic Saïd, is also the founder of Oxford University’s Saïd Business School, now one of the world’s leading business schools. The Saïd Business School Foundation (SBSF), also an English charity, was established in 1998 to support the development of the School in its pursuit of excellence. Its Strategic Development Fund provides grants in support of initiatives that will have strategic value to the development of the School. SBSF is funded and administered by the Saïd Foundation.
The Foundation’s humanitarian work has responded to the shifting needs of the region over immensely challenging times. Since 2011, it has focused on supporting Syrian refugee communities in Lebanon and Jordan through grants to major international non-governmental organisations. Most recently, it has provided support for Gazan children orphaned by the destruction of their homeland. Before the conflict in Syria began, the Foundation ran a capacity-building programme across the country for those working to support Syria’s disabled children. It helped to set up a sister organisation in Syria, the Saïd Foundation for Development, which will take forward future work in Syria and is now considering how to support the needs of a post-Assad Syria.
In recent years, the Foundation has also worked to promote better health outcomes for people everywhere by making grants to innovative and impactful projects at world-leading medical research institutions based in the UK and known to the Saïd family.
JOB DESCRIPTION
Job purpose:
To lead a small, motivated team in the best-practice implementation, monitoring and evaluation of the Foundation’s programmes and grants and to build strong relationships with the Foundation’s Trustees, partners and scholars.
Responsibilities:
1. Programme and grant management
a) To oversee the management of the scholarships programme, ensuring the selection of outstanding students from the Levant region and the Foundation’s duty of care to them while they are in the UK.
b) To oversee the Foundation’s grant-making programmes, ensuring that grants agreed by the Trustees are informed by rigorous due diligence and are monitored effectively.
c) To provide guidance as necessary to the Board and staff of the Saïd Foundation for Development in Syria on governance and project management matters.
d) To oversee the evaluation of the scholarships programme periodically, and grant-funded projects as necessary, to ensure they achieve their intended objectives and apply learning to their improvement.
2. Organisation and staff management
a) To devise and implement annual plans for implementation of the Foundation’s work, define the level and timing of human and other resources required to deliver the plans and develop key performance indicators to report progress against plans to the Board.
b) To foster a supportive work culture, managing staff in line with best human resource practice and ensuring high levels of motivation and strong performance.
c) To recruit staff, when necessary.
d) To oversee the effective operation of all office systems, including IT and the scholarships platform and database, and introduce improvements (for example, in the use of AI).
e) To ensure that health and safety aspects are taken into account appropriately when the Foundation’s staff, students and Trustees are travelling in connection with the Foundation’s activities.
3. Governance and Trustees
a) To meet regularly with the Chairman to ensure he is fully informed of developments and to support planning for Board and Committee deliberations.
b) To engage Trustees actively, drawing on their expertise to enhance the work of the Foundation, and report to them regularly on the Foundation’s work.
c) With the help of other staff, to make recommendations to the Foundation’s Committees on their focus areas and ensure high quality papers for Board and Committee meetings and timely follow up of action points.
d) To remain up to date with developments in charity governance and regulation to ensure that the Foundation follows best practice and is compliant with regulations.
e) To identify key risks to the Foundation’s funding, operation and reputation, ensuring that controls are in place for their mitigation and their inclusion in the risk register.
4. Financial, accounting and investment matters (with the Financial Controller)
a) To ensure that accurate annual budgets for the Foundation’s programmes, staff, administration and property management costs are approved by the Trustees and that cash flow projections support decision-making on the timely funding of the Foundation.
b) To ensure that monthly management accounts and annual statutory accounts provide all necessary information for accountability and management purposes.
c) To oversee rigorous internal controls for the Foundation’s payments and receipts.
d) To support the Investment Committee in ensuring the effective management and secure custody of the Foundation’s financial and property assets and monitoring of the performance of these investments.
5. Saïd Business School Foundation (SBSF)
a) To ensure that all Strategic Development Fund (and other) grants meet the objectives agreed with the School and monitor the impact of the grants through the School’s reporting.
b) To oversee high-quality reporting to SBSF’s Board of Directors and its Committees including on the overall development and performance of the School.
c) To monitor the continuing fulfilment of undertakings made to SBSF by Oxford University so that any departure from these undertakings can be assessed by the Board.
d) To ensure that all SBSF’s accounting and other regulatory requirements are met.
6. Representing the Foundation
a) To represent the Foundation externally at events and meetings and ensure that its own events provide a warm, welcoming and inspiring experience for invitees.
b) To build enduring relationships of trust with existing and new partners.
c) To ensure that the Foundation’s engagement with its students and alumni creates a strong sense of belonging to the Saïd Foundation “family”.
PERSON SPECIFICATION
Knowledge, skills and experience
Essential
a) Strong relationship building skills with a wide range of people (such as Trustees, partners and students).
b) Experience of managing, motivating and mentoring a team to achieve their potential.
c) Excellent and engaging communications and presentation skills, in person and in writing.
d) Strong experience of the UK charity sector and charity regulation and governance.
e) Proven experience in budget setting, financial planning, and financial management.
f) Excellent organisation and management skills, with the ability to manage a number of tasks at the same time.
g) An understanding, and personal experience, of the Levant region of the Middle East.
h) An existing and unrestricted right to work in the UK.
Desirable
i) Experience of recruiting exceptional students and of supporting their needs as overseas students.
j) Experience of developing, implementing and delivering educational and/or humanitarian programmes.
k) Experience in grant making, including due diligence, agreement management, monitoring and evaluation.
Attributes
a) A commitment to bridge building and respect across cultures.
b) A conviction that education can change lives for the better, create enlightened and effective leadership and benefit wider society.
c) An adaptable approach including the flexibility to undertake a wide range of tasks.
d) A “can do” attitude, enthusiasm, resilience and energy.
e) Integrity, humility and discretion.
OTHER BENEFITS
- Employer’s pension contribution of 5% of salary.
- 25 days’ holiday in addition to bank holidays.
- Private health insurance.
HOW TO APPLY AND RECRUITMENT PROCESS
To apply, please email a CV outlining your relevant experience, including how it meets the requirements of the job description, along with a cover letter of no more than two pages explaining your interest in the role and addressing the criteria set out in the person specification. Please refer to the attached application brief for more information.
Deadline for applications: Monday 9 March 2026 at 10:00 UK time.
Interviews: First interviews on 19 and 20 March; second interviews on 23 and 25 March. First interviews will be in person in central London or, if necessary, by video call depending on candidates’ ability to travel. Second interviews will be in person in central London.
We are happy to offer informal, pre-application conversations about the role.
To bring positive and lasting change to the lives of children, young people and the wider community with a focus on the Levant region and the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're the UK's specialist blood cancer charity and our vision is clear: we’re here to beat blood cancer. We fund world-class research; provide information and support to patients and their loved ones; and raise awareness of blood cancer.
Blood Cancer UK is looking for a Direct Marketing Manager to deliver innovative, insight-led direct marketing campaigns that grow supporter engagement and maximize income. This is an exciting opportunity to join a collaborative, high-performing team and help shape digital fundraising products and campaigns that make a real difference to people affected by blood cancer.
Based in London with hybrid working options (2–4 days per month in the office may increase dependent on business needs) this role offers hands-on campaign delivery, opportunities to develop new fundraising products, and the chance to contribute to strategic digital acquisition. If you enjoy using data to drive decisions, experimenting with new approaches, and delivering campaigns that really engage supporters, we’d love to hear from you.
We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.
We research, we support, we care. Because it’s time to beat leukaemia, lymphoma, myeloma and all types of blood cancer.



The client requests no contact from agencies or media sales.
Job Profile
Reporting to the Managing Director, you will lead on the recruitment, retention, and value growth of Afghanaid’s supporter base by directing and implementing communications, fundraising and engagement strategies, aligned with broader organisation goals. Designing and managing a tight budget, you will direct the Communication and Giving unit to maximise their success.
You will provide strategic and supervisory oversight of fundraising income from individual giving, regular giving, major donors, trusts and foundations, corporates, community and student fundraising and events, managing annual fundraising appeals and driving organisational unrestricted income growth.
You will lead on communications for Afghanaid, overseeing print, digital, and paid marketing activities and the growth of communications channels. You will execute Afghanaid’s organisational brand strategy which ensures the integrity of the brand and maximises awareness. You will manage all public relations including crisis communications, as well as the growth of strategic media placements and high profile relationships. You will drive the success of organisational impact storytelling and communications for both internal and external stakeholders. As a member of the executive department, you will collaborate and synergise with other departments to promote organisational success.
Key Responsibilities:
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Drive organisational strategy, culture and cross-department collaboration to advance Afghanaid’s mission and objectives.
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Lead development and delivery of Communications, Engagement and Fundraising strategies and work plans.
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Line manage and develop a high-performing team, including staff, volunteers and interns.
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Build and maintain relationships with consultants, agencies and pro bono partners.
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Oversee budgets, reporting and data-driven performance management to ensure efficiency and impact.
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Promote a positive and cohesive London team environment, coordinating hybrid working, inductions and HR support.
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Oversee public fundraising strategy across multiple income streams.
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Lead design and delivery of internal and external appeals, campaigns and donor stewardship.
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Identify new funding opportunities, partnerships and innovation in engagement.
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Oversee the full range of Afghanaid’s event portfolio, and attend relevant events to represent Afghanaid;
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Ensure effective CRM management, data integrity and financial reconciliation.
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Serve as brand guardian, ensuring consistency and evolution of Afghanaid’s identity.
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Oversee creation and execution of integrated communications and marketing plans.
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Direct production of engaging digital and print content, including newsletters, social media, and fundraising collateral.
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Manage website optimisation, SEO and analytics to drive engagement and conversions.
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Lead innovation in digital marketing, email campaigns and supporter journeys.
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Advise leadership on reputation management and crisis communications.
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Develop media policies and act as spokesperson when required.
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Manage proactive and reactive media relations, building relationships with journalists, influencers and advocates.
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Promote Afghanaid’s thought leadership through strategic storytelling and public commentary.
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Commission and direct multimedia content to strengthen organisational storytelling.
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Lead content planning, production and performance analysis.
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Champion participatory storytelling approaches and creative innovation.
Undertake any other duties as and when required by the line director.
PERSON SPECIFICATION
You will be an experienced and dynamic communicator with significant demonstrable experience in fundraising and/or communications at a senior level, coupled with an awareness and up to date knowledge and experience of the tools that would maximise the success of our communications and fundraising activities. In addition, you will have excellent interpersonal skills with the ability to confidently build and maintain strong relationships with a diverse group of stakeholders. Possessing strong management skills, you will have experience of managing small multi-disciplinary teams, providing direction and leadership to enable development and high performance, and the ability to role-model a culture of equality, diversity and inclusion.
Education/ Training
Master’s Degree in communications, marketing, public fundraising or another relevant field (or at least 5-years’ experience).
Work Experience
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At least 5 years of progressively responsible experience in fundraising, supporter engagement or communications, with at least 2 years’ experience directly managing staff.
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Experience developing and leading integrated multi-channel and multi-stakeholder communications, engagement and/or fundraising strategies.
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Experience in growing audiences, engagement and/or income streams.
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Experience communicating about and/or fundraising for and/or maintaining engagement with Afghanistan or a similar context.
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Experience using KPIs and data to make data-driven decisions to improve efficacy and efficiency.
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Experience managing and monitoring a tight budget.
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Experience conceptualising, producing and commissioning multimedia content, from marketing and fundraising collateral to audiovisual content.
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Experience running full-funnel, multi-channel marketing strategies including paid advertising.
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Understanding of risks associated with communications, public fundraising, and NGO operating contexts, and experience in mitigating those risks.
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Experience supervising, organising, motivating and developing staff.
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In depth knowledge of trends in storytelling, brand, PR, marketing and fundraising.
Professional Skills, Competencies, Values and Attitudes
Afghanaid’s core values are creativity, fairness and honesty. Our staff is passionate about and proud of Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Specifically, the holder of this position should also demonstrate the following:
Essential
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Fluent in spoken and written English.
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Track record of increasing audiences, fundraising totals and engagement metrics from multiple different sources, with a strong business development mindset.
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Experience securing five or six figure gifts from funders;
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Solutions and results orientated; energised by thinking outside the box, and by finding and pursuing novel or innovative approaches and solutions.
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Experience using Salesforce CRM and Marketing Cloud
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Skilled at spotting and prioritising opportunities and synergies, and effective in securing wide-ranging forms of engagement and partnership.
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Excellent listening, speaking and writing skills; strong capabilities of persuasion and a proven track record of uniting people around a common goal.
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Multimedia skills, with knowledge, experience and enthusiasm in driving digital innovation.
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Highly organised with strong leadership and project management skills, able to collaboratively manage competing priorities with senior and junior colleagues.
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Demonstrably skilled brand custodian, able to mitigate risks, anticipate and capitalise upon opportunities, and strengthen reputation.
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Capable of working independently as well as collaboratively, both in leading a team and as part of the team.
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Passionate about driving change, and inspiring individuals and groups to support a cause to deliver that change.
Desirable
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Experience working within an international development or humanitarian context, particularly with causes related to Afghanistan
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Strategic understanding of UK and global fundraising landscapes and emerging giving trends.
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Proven ability to represent an organisation publicly with confidence, professionalism and credibility.
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Experience guiding senior leaders or trustees on media, communications and reputational matters.
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Skilled in crisis communications and reputation management.
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Understanding of inclusive and ethical storytelling practices, with sensitivity to safeguarding considerations.
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Experience developing high-value corporate or media partnerships.
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Comfortable working in a fast-moving, resource-limited environment and adapting to changing external circumstances.
The Organisation
Afghanaid is a British humanitarian and development organisation. For over forty years, our dedicated personnel have worked with millions of families in some of the poorest and most remote communities in Afghanistan. We build basic services, improve livelihoods, strengthen the rights of women and children, help communities protect against natural disasters and adapt to climate change, and respond to humanitarian emergencies. We are headquartered in Kabul, and operate provincial and district offices across Afghanistan, as well as a Marketing and Fundraising office in London. We employ around 500 personnel, 97% of whom are Afghans.
Other Information
Afghanaid’s core values are creativity, fairness and honesty. Our staff are passionate about and proud to work at Afghanaid. Teamwork is fundamental to our standards and demonstrated by taking initiative, assisting others and taking on additional responsibilities and tasks if necessary. We are results driven, committed and motivated to achieve targets and take accountability for our own actions.
Our remuneration and benefits package is competitive with other similar organisations.
This position presents an excellent opportunity for someone who has the ambition and determination to move up in their career.
Please submit a cover letter (no more than two A4 pages) and CV (no more than two A4 pages) via CharityJob or to the email address provided by 23:30 on the 12th March 2026, including your name and the job title in the subject line. The precision and style with which you present yourself in your cover letter and CV will be given significant weight in shortlisting candidates. Applications submitted after the deadline will not be considered. Due to the high volume of applications we receive, we are unable to respond to every application. If you have not heard from us within 2 weeks of the deadline, then you have not been successful for shortlisting.
Working with communities in Afghanistan to find long-lasting solutions and provide life-saving support to those in crisis.
The client requests no contact from agencies or media sales.
We’re hiring a Director of Communities, Health and Partnerships.
Hackney CVS is in an exciting new phase and we’re looking for a senior leader to help shape it.
Following a major restructuring and redesign of our support offer, we’re focusing more sharply on our core mission: strengthening, connecting and championing the voluntary and community sector (VCS) across Hackney and the City of London.
Our Director of Communities, Health and Partnerships will:
- Lead our networks, forums and engagement work.
- Amplify community voice in local decision-making.
- Build powerful cross-sector partnerships.
- Support the voluntary sector to influence systems change.
You’ll join our Senior Leadership Team at a pivotal moment, helping us embed new ways of working and secure a brighter future for the VCS.
If you care deeply about equity, collaboration and the potential of the VCS to transform lives, and if you thrive in complexity, influence and relationship building, we would love to hear from you.
For the full job description and person specification, please see the attached recruitment pack.
#director #community #health #partnership
We support voluntary and community sector (VCS) organisations in Hackney and the City of London.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Head of Communications
Location: Home-based in the UK, within 90 minutes travel of Central London, with national and international travel
Contract: 2 years, part-time (3 days per week)
Reporting to: Director of Operations and Finance
Salary: £65,000 per annum (pro‑rated for 21 hours per week)
Additional benefits: 25 days annual leave pro-rated plus public holidays (annual leave increasing by 1 extra day for every year’s service up to 30 days total), life assurance and access to an employee assistance programme.
About WeProtect Global Alliance
Who we are
WeProtect Global Alliance is a global movement dedicated to ending the sexual exploitation and abuse of children online. We bring together governments, the private sector, civil society, and international organisations to create a safer digital world where every child can thrive.
Our Alliance connects over 300 members from across the globe, uniting diverse expertise and resources to protect children from harm, no matter where they are.
WeProtect Global Alliance is supported by a small, high-performing Secretariat of remote working staff based in the UK/Ireland and is overseen by an influential Global Policy Board drawn from our membership.
Our vision
A digital world free of child sexual exploitation and abuse
Our mission
To work together to build, engage and support a diverse, child-centred global network with the commitment, knowledge and skills to tackle technology-facilitated child sexual abuse and exploitation.
What we do
We focus on driving policy change, fostering international collaboration, and promoting cutting-edge research to combat online child abuse.
Through shared data, insights, and best practices, we empower our members to develop more effective solutions and inspire a coordinated global response.
With a steadfast commitment to child safety, WeProtect Global Alliance stands as a catalyst for change, advocating for a world in which technology empowers and protects children, not endangers them.
Together, we’re creating lasting impact and building a future where every child is safe online.
More information on who we are and what we do can be found on our website.
Job description
Key responsibilities
Strategic communications leadership
· Acting as the brand guardian, oversee the development, implementation and evaluation of high-quality strategic communications, branding and media strategies aligned with WeProtect Global Alliance’s organisational objectives.
· Embed a global communications lens across the Alliance’s work, proactively identifying opportunities to amplify impact and reach priority audiences.
· Provide expert advice on positioning, proactive and reactive communications, and reputational management to shape the Alliance’s approach.
· Ensure communications is embedded in actions plans and lead on monitoring, evaluation and insight.
External communications & media
· Ensure strong visibility and consistent branding across all communications channels, reinforcing WeProtect Global Alliance’s role as a leading global voice on online child sexual exploitation and abuse.
· Increasing WeProtect Global Alliance’s visibility in regions and sectors, increasing global brand recognition and audiences across digital channels.
· Lead media engagement to achieve national and international coverage, including oversight of press materials, high-impact communications outputs, high profile event speeches and statements.
· Oversee the development and delivery of high-quality content across the website, social media and other digital platforms including hands on support as required.
Member engagement & participation
· Oversee communications functions, including engagement strategies, communications channels and digital platforms.
· Work with the Head of Members to ensure communications with members to inspire, encourage and facilitate active participation in the Alliance and enable them to share learning, tell their stories and collaborate effectively.
Organisational strengthening & risk management
· Provide strategic communications and engagement support to cross-team projects, events and public-facing activity.
· Manage organisational risk related to communications and engagement, including oversight of crisis communications planning.
· Ensure compliance with communications-related obligations, including copyright, licensing and data protection requirements.
Senior management responsibilities
· Line-manage and support staff and consultants as required, fostering high performance, wellbeing and professional development.
· Act as a budget holder, ensuring compliance with organisational financial policies and delegated authorities.
· Represent WeProtect Global Alliance externally at meetings, events, forums and conferences as appropriate.
· Contribute to the development of funding proposals, donor communications and reporting, working collaboratively with colleagues.
Expectations
Senior Management Team (SMT)
As a member of SMT, you will also have a pivotal role to play in supporting and improving the organisations effectiveness as we implement the WeProtect Global Alliance new strategy, operating model and ways of working to ensure we remain effective, responsive and relevant in an increasingly polarized political landscape as we enter the fourth industrial revolution.
Cross-Functional Operational Collaboration
Contribute to WPGA operational processes and systems, working collaboratively with colleagues to deliver cross-functional projects that strengthen the reach and impact of the Secretariat.
Building an inclusive culture
Play a proactive role in ensuring equity, diversity and inclusion (EDI) is embedded in everything we do.
Embrace diversity and recognise different perspectives within collaborative working to create a more impactful and effective organisation.
Commit to ensuring all employees are treated fairly and equitably at work, feel like they belong and promote equality in physical and mental health for all.
Other
· To attend and contribute to meetings, training and other events as required.
· To actively participate in our supervision and appraisal process.
· To ensure that all responsibilities and activities within this post are delivered in accordance with WeProtect Global Alliance core values and relevant corporate, organisational, financial and compliance policies.
· To travel to meetings which may require the need to work unsociable hours, for example attending evening or weekend meetings.
· To adhere to relevant legal and statutory requirements including the Data Protection Act and the Health and Safety at Work Act.
· To use WeProtect Global Alliance resources responsibly.
As a global, multi-sector alliance, ensuring equity, diversity and inclusion (EDI) is embedded in everything we do is a critical priority. We embrace diversity and understand that being an inclusive organisation, recognising different perspectives, will enable us to be impactful and effective. We are committed to ensuring all our employees are treated fairly and equitably at work and promoting equality in physical and mental health for all.
Person specification
Essential criteria
Experience
· Extensive professional experience in a comparable senior-level communications, engagement or leadership role.
· Demonstrated success leading strategic communication functions.
· Proven experience managing staff and supporting high-performing teams.
· Significant experience in project and budget management.
Skills
· Expert written and verbal communication skills, including the ability to simplify complex issues and convey powerful messages to decision-makers.
· Strong strategic thinking, problem-solving and decision-making capability.
· Excellent organisational and project management skills.
Knowledge
· Strong understanding of strategic communications, media relations and reputation management.
· Very good knowledge of website and backend management.
· Understanding of data protection, copyright and information governance in a communications context.
Other
· Right to work in the UK.
· Willingness and ability to travel nationally and internationally.
· Commitment to equity, diversity and inclusion.
Desirable criteria
· Experience working for or with a membership organisation.
· Knowledge of child rights, child protection, online harms or related policy areas.
· Experience managing geographically dispersed or remote teams.
· Fluency in languages other than English.
Diversity, inclusion and equity
We are committed to building a diverse and inclusive organisation. We actively welcome applications from people of all backgrounds, including those of different ages, genders, ethnicities, sexual orientations, abilities and lived experiences. We particularly encourage applications from individuals who are part of communities that are under-represented in our sector, including Black, Asian and other ethnic minorities, disabled people and LGBTQ+ individuals.
Safeguarding and values
As a child-focused organisation, we have a strong commitment to child safeguarding and rigorous procedures. The successful candidate will be required to provide two referees and to undergo a criminal record check.
All staff are expected to act at all times in a manner consistent with our values and in compliance with our policies and procedures, including our Safeguarding Policy and Code of Conduct.
Our values are:
Empowerment – collaboration, innovation, challenge
Accountability – responsibility, delivery, safeguarding
Respect – honesty, feedback, inclusion
Applicants should provide an up-to-date CV as well as a covering letter of no more than two pages setting out why you want to work for WeProtect Global Alliance and summarising how you meet the person specification.
WeProtect Global Alliance is driven by a single mission: to protect children from the pervasive dangers of sexual exploitation and abuse online.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter operations and insights team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.
We’re looking for a strategic and people‑focused leader to head up our Supporter Operations and Insights team. A newly expanded team, this senior role will ensure our supporters receive an outstanding experience, while overseeing supporter operations, supplier management, data quality and insights. You’ll work closely with Fundraising and Finance colleagues to ensure income is processed accurately; deliver insights that drive decision‑making; and ensure operations are compliant and effective.
Many of our systems and processes are on a journey to be made fit for purpose, including a new CRM (MS Dynamics) which is currently being implemented with the support of the Digital, Data and Technology team within the Chief Operating Officer’s team.
If you’re an experienced leader with a passion for supporter experience and a commitment to MAP’s mission and values, apply now. We will be reviewing applications as we receive them.
What is the role about?
This role leads the teams that look after our supporters behind the scenes and on the front line. You’ll make sure every supporter has a positive experience, that donations are handled accurately, and that we use data and insight to continuously improve how we work.
What will you be responsible for?
You’ll lead supporter care, operations and the performance and insights teams, manage key suppliers, work closely with Finance on income reconciliation, and turn data into insight that shapes fundraising decisions. You won’t manage the CRM system itself, but you’ll work closely with the CRM Technical lead and Head of Data and Insights to ensure supporter needs are met as we continue to embed a new CRM.
Who is this role for?
This role is ideal for an experienced leader, or manager who has the potential to step up, and is from a charity or customer‑focused organisation. You will enjoy improving supporter experience; strengthening operations; and using insight to drive results — all while contributing to MAP’s work dedicated to the health and dignity of Palestinians living under occupation and as refugees.
How to Apply
Please submit your CV and Supporting Statement (no longer than 2 sides of A4) before the deadline of 9:00 am GMT on 16th February 2026 on our career's page.
Interviews will take place: 1st stage on Microsoft Teams w/c 23rd February and 2nd stage in person w/c 2nd March 2026.
If you have any questions, or reasonable adjustment requests at any point in the application and recruitment process, please contact recruitment team.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
The client requests no contact from agencies or media sales.


