Organisational lead jobs

Join our growing team in a varied role supporting reporting, onboarding, quality assurance and service development, helping us deliver an exceptional experience tothe UK's leading charities.

The Opportunity

At Social AF, we’re proud to be one of the UK’s leading social media moderation agencies for the third sector. Working with some of the biggest household names, we support regional, national and international charities to create safe, vibrant, and engaging online communities that protect their brand reputations and empower their supporters.

From community management to supporter experience, we’ve helped our charity partners raise over £40 million. As our reputation and client base continue to grow, we’re seeking a Social Media Operations Officer to support the day-to-day delivery and ongoing development of our Social Media Moderation service.

Role overview

This role will play a vital part in ensuring our charity partners receive a high-quality, insight-led service while providing additional support to our team of moderators and Team Leaders.

The successful candidate will work closely with the Social Media Moderation Manager and wider leadership team to support operational delivery, reporting, onboarding, quality assurance, and administrative processes across our portfolio of charity accounts.

The role would suit an organised, proactive individual with strong attention to detail, excellent written communication skills, and a genuine passion for supporting charities and online communities.

Key Responsibilities

Reporting and insights

• Produce weekly, fortnightly, monthly, and campaign reports for charity partners.

• Collect and analyse moderation data across accounts, including response rates, hidden content, escalations and key themes.

• Gather standout comments, community feedback and examples of positive engagement for inclusion within reports.

• Support the development of benchmarking documents and trend analysis across accounts.

• Prepare meeting notes and action logs following account meetings.

Moderator support

• Assist with onboarding new moderators, including arranging inductions and sharing key documentation.

• Support the creation and maintenance of moderator handbooks and guidance documents.

• Identify recurring learning themes and help coordinate quality assurance and development activity.

• Work alongside Team Leaders to ensure they - and moderators - have the information and resources needed to deliver excellent moderation.

Account administration

• Support the onboarding of new charity partners, including helping to create and maintain moderation packs.

• Keep account guidance documents, FAQs, escalation processes, and key contact information up to date.

• Assist with meeting preparation, minute-taking and action tracking.

• Ownership of rota administration and maintain awareness of moderator availability.

• Coordinate internal documentation and process improvements.

Service development

• Contribute ideas to improve the efficiency and effectiveness of the Social Media Moderation service.

• Support the creation of internal resources, templates and standard operating procedures.

• Assist with projects aimed at enhancing moderator wellbeing, training, and development.

• Shadow account management activities with opportunities for future progression within the agency.

Progression opportunities

The role offers opportunities to develop skills in account management, client relationships, moderation strategy, reporting, training and service development, with the potential to take ownership of selected charity accounts in the future. As a growing agency, new opportunities and responsibilities naturally emerge, offering scope for progression for those who are proactive, demonstrate initiative and consistently deliver excellent work.

With Salesforce, Microsoft O365, and Power BI as our primary business systems, this role helps to refine and enhance our ways of working, while gaining exposure to system development across a broad range of platforms.
Working in close partnership with the Change Manager, the Business Analyst acts as a key interface between the Foundation’s business functions – including Impact on Urban Health, Charities, People & Culture, and Endowment – and the technical specialists within the Technology team.

The Business Analyst is fundamental to ensuring that colleagues across the organisation are equipped with the systems, processes, and information they require to deliver high quality, impactful work.

Strategic Alignment
• Recommend and champion improvements to the Foundation’s ways of working to ensure alignment with the Digital Transformation Strategy.
Business Analysis
• Analyse business processes to understand current workflows and identify opportunities to improve efficiency, effectiveness, and user experience.
Requirements Gathering & Documentation
• Facilitate workshops, interviews, and discovery sessions to gather requirements.
• Produce clear documentation including user stories, acceptance criteria, process maps, and functional specifications.
Data Analysis
• Interpret organisational data to identify trends, issues and opportunities.
• Support evidence-based decision making across teams.
Project Delivery & Project Management
• Lead project delivery using agile methodologies where appropriate.
• Manage delivery against agreed plans and report progress to internal and external stakeholders.
• Identify and manage project risks, issues, and dependencies.
Process Design & Support
• Work closely with users to design new processes and optimise existing ones.
• Support teams to ensure processes are followed effectively and in line with governance requirements.
• Collaborate with People & Culture to develop training and induction materials that support effective system and process use.
Stakeholder Engagement
• Build strong working relationships across the Foundation.
• Manage expectations and priorities across technical and non-technical groups.
Business Partnering
• Work collaboratively with the Technology team to identify patterns, cross-organisational opportunities, and recurring issues.
• Support technical colleagues in responding to end user support requests.
Testing & Quality Assurance
• Ensure all developments are thoroughly tested and meet user expectations.
• Contribute to consistent standards in terminology, templates, and record management.
Product Backlog Management
• Manage the product backlog in partnership with product owners and the Salesforce administration team, ensuring prioritisation aligns with business needs.
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Documentation & Knowledge Management
• Maintain accurate and up-to-date process documentation, standard operating procedures, and knowledge base materials.
Governance & Compliance
• Ensure system and process designs comply with internal governance frameworks, audit requirements and data protection regulations.
Business As Usual Activities
• Support day-to-day system operations, including responding to support requests, performing minor configuration changes, and delivering training.
• Carry out any additional ad hoc tasks required to support the Technology team.
Ways of Working
• Lead and contribute to continuous improvement initiatives, enhancing the Technology team’s internal ways of working.

Role responsibilities are not exhaustive, and you would be reasonably expected to take on wider tasks that are commensurate with the level of your role

Skills, abilities, and attributes:
• Self-starter – adaptable, proactive, works with integrity, and exhibits our enterprising, collaborative, delivery-minded and inclusive cultural and behavioural values.
• Excellent interpersonal skills – able to liaise with both internal and external teams confidently and effectively.
• Excellent written and oral communication.
• Imaginative and innovative – able to look at problems from different angles and develop alternative solutions.
• Logical and methodical – able to plan and document complex workflows and processes that can accommodate all possible outcomes.
• Great planning and organisational skills – able to work to multiple prioritised tasks, targets, and deadlines.
• Passion for quality and accuracy.
• Committed to continuous improvement.
• Enterprising – looks at things from different angles and is open to new ideas and perspectives.
• Collaborative – contributes to collective effort and gives time and attention to people and ideas.
• Delivery-minded – is accountable for results and willing to get stuck in and work at pace.

Knowledge, experience, and qualifications:

• Business analysis, process design and documentation experience (essential)

• Experience of running requirement gathering workshops (essential)

• Cross-team collaboration (essential)

• Experience in delivering transformative projects (essential)

• Delivery of group and individual training (essential)

• Agile methodology (essential)

• Experience of leading and facilitating meetings and workshops, using a range of recognised techniques to elicit requirements, gather feedback, present findings and provide well-reasoned recommendations to inform delivery decisions.

• Project management (desirable)

Benefts:

• Contributory pension
• Annual personal development budget
• Annual health and wellbeing personal allowance
• Enhanced maternity, paternity, and parental leave pay accessible without length of service requirements.
• Health and wellbeing programme that offers optional free yearly health check-ups.
• Support for healthy eating via fruit bowls and onsite lunch facilities. 
• Agile working, flexible hours, and supportive IT kit. 
• Shower facilities and bike lock area. 
• Generous annual leave (27 days + bank holidays)
• Subsidies for glasses
• Employee Assistance Programme

The Chilterns Conservation Board (CCB) is a statutory body established by Parliamentary Order in 2004. It is one of only two Conservation Boards in the country set up under the Countryside and Rights of Way Act 2000. Our primary role is to promote the conservation and enhancement of the natural beauty of the Chilterns AONB, now known as the Chilterns National Landscape. Where compatible with this purpose, we also promote public understanding and enjoyment of its special qualities and seek to foster the economic and social well-being of local communities.

This is a senior leadership role responsible for shaping, resourcing and delivering a high-quality portfolio of programmes and projects for the Chilterns National Landscape. The post-holder will ensure that programmes are strategically aligned to the AONB Management Plan for the Chilterns National Landscape and Organisational Strategy, and are delivered with strong governance, financial control, risk management, and measurable impact.

The role requires oversight of complex, multi-partner initiatives supported by a range of funders including Defra, the National Lottery Heritage Fund, the Environment Agency and water companies. The successful applicant will be expected to bring strong programme leadership, sound judgement and the ability to balance strategic oversight with day-to-day delivery.

Key priorities include embedding effective programme and project management approaches, strengthening a culture of risk management, health and safety, compliance, and ensuring that monitoring, evaluation and learning are consistently built into delivery. The post-holder will also play a leading role in identifying opportunities, developing proposals and securing resources to sustain and grow the Chilterns National Landscape’s programme of work

About Us

Merstham Community Facility Trust (MCFT) is a community charity based at the heart of Merstham.

We provide a safe, welcoming and inclusive space where residents can connect, access support, learn new skills, and feel part of their community. Our vision is for Merstham to be a place where everyone has the opportunity to thrive.

Our work is rooted in strong local relationships and shaped by the voices of the community. We are a small, committed team driven by our values of inclusion, empowerment, and community connection.

About the Role

This is a varied and rewarding role combining community development, project delivery, and fundraising.

As Community Development & Funding Officer, you will design and deliver community projects that respond to local needs, while securing funding to sustain and grow our work. You’ll work closely with colleagues, volunteers, and residents to co-create inclusive programmes that make a tangible difference.

You’ll play a key role in:

• Developing new initiatives based on community insight
• Leading projects from idea through to delivery and evaluation
• Building partnerships across the local area
• Securing funding and demonstrating impact

This role is ideal for someone who enjoys both hands-on community work and strategic development, and who thrives in a small, collaborative team.

Essential Skills & Experience

• Experience in community development, project coordination, fundraising, or a similar role
• Strong organisational skills and ability to manage multiple projects
• Excellent communication and relationship-building skills
• Experience using community insight or feedback to shape services or projects
• Ability to work both independently and collaboratively within a small team
• Good IT skills, including data management and basic budgeting
• Willingness to work occasional evenings and weekends to support community activities
• Commitment to inclusion, empowerment, and community-led approaches

Desirable Skills & Experience

• Experience working with volunteers
• Experience writing funding bids or managing grants
• Knowledge of local community services or challenges
• Experience monitoring and evaluating projects and reporting on impact
• Experience managing budgets or reporting to funders
• Ability to travel locally (e.g. driving licence or equivalent access)

Why Join MCFT?

• Make a visible, meaningful difference in a local community
• Help shape and deliver community-led projects from the ground up
• Work in a supportive, collaborative team environment
• Enjoy flexible working options to support work–life balance
• Gain experience across both project delivery and funding development
• Be part of an organisation that values people, place, and inclusion

Salary: £49,062 in Cardiff, Edinburgh, Warrington. £53,994 in London.
Contract: Permanent / Full-time
Location: London, Cardiff, Edinburgh or Warrington
Closing date: ASAP – rolling interviews
Benefits: Competitive benefits package including flexible working, generous annual leave, and pension contribution.

A fantastic opportunity has arisen for a Supporter Experience Manager to proactively shape the future of supporter engagement within a well-respected charity. This role is central to driving impactful strategies that enhance supporter satisfaction, loyalty, and lifetime value.

Working collaboratively across teams, you will design and deliver multi-channel supporter journeys, using insight and data to deepen engagement and grow income. You’ll lead on developing a unified supporter experience framework, mapping journeys, identifying pain points, and implementing improvements that ensure every interaction is meaningful and aligned with organisational values.

This is an exciting opportunity to champion innovation, embed a supporter-centric culture, and influence how supporters connect with the organisation across all touchpoints

• Significant experience delivering supporter experience or supporter journey strategies
• Proven experience of creating and delivering multi-channel communications and content
• Strong analytical skills, with the ability to interpret data and translate insights into action
• Excellent project management and stakeholder engagement skills, with the ability to collaborate across teams

If you would like to discuss this role with us, please contact us and quote reference: 3011EI

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

 

Summary

We are the public body that looks after England’s historic environment. We champion historic places, helping people understand, value and care for them.

Historic England has a fantastic opportunity for you to join us as our Participation Director.

This is a full time permanent position

The location of this role is National where we offer hybrid working, you will be based in one of our following offices and from home - Newcastle, York, Manchester, Birmingham, Swindon, Bristol, Portsmouth (Fort Cumberland) London and Cambridge. 

We offer a wide benefits package including a competitive defined benefit pension scheme to which we make 28.97% employer contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the country and development opportunities to ensure you achieve your goals.

To view our full range of benefits please follow the link here.2

Application process will involve providing a CV and cover letter.

What you will be doing

You will be responsible for developing and embedding strategies and programmes that help people across England to discover and connect with their heritage, increasing engagement with Historic England (HE) and the historic environment through our nationally important Archive collections and engagement programmes, which include learning (Heritage Schools), community engagement, inclusion grants and participation programmes (e.g. Blue Plaques).  Through the power of partnership, storytelling, capacity building and audience led approaches, you will lead your teams to unlock the power of heritage for people and places, embedding inclusive practice and centring social impact. 

Reporting to the Director of Communications and Engagement and working as part of the Communications and Engagement Leadership Team, you will help shape the direction of Historic England’s engagement and participation activity, ensuring our vision and mission are well understood and supported in society, and by key stakeholders.  As a member of the Corporate Leadership Team, you will work together with senior colleagues across Historic England to embed our strategic priorities for people and places, including delivery on government priorities and income generation opportunities.

You will share your expertise and passion, ensuring the organisation’s knowledge, resources and voice are leveraged beyond Historic England, and we are actively working together with more people and partners to the benefit of people and places.  Working closely with the Marketing & Digital Director, Philanthropy & Income Development Director and Communications Director, you will ensure that our presence continues to grow and gain positive recognition on a national stage, with new and current audiences, and that we are in an open conversation about how we can all work together to take action for heritage and the historic environment.  You will work with a range of internal and external senior stakeholders and community partners.

Who we are looking for

• Experience of leading multi-disciplinary teams in a participatory engagement discipline

• Experience of successfully creating and delivering integrated engagement activity in an arts, culture, or heritage setting.

• Experience of project delivery including community led approaches, and co-creation with communities.

• Experience of initiating and leading projects within a strategic framework

• Excellent leadership and management skills, including culture change

• Strategic thinking skills

Please note your application will be scored and assessed against the above criteria.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having won the Gold Award from MIND for workplace wellbeing in seven consecutive years, we also recognise the importance of a healthy work-life balance.

We are an inclusive employer and believe that flexible working options are for everyone. We want to make sure our working arrangements don’t prevent anyone from joining us because of their personal circumstances. We also want to provide you with the best balance in your home and work life that we can.

We are open to considering options including job sharing, part-time working, compressed hours working and different working locations, including hybrid working. Please visit our jobs pages or contact us to find out more.

Why work for Historic England

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

At Historic England we use a hiring system called Applied. Applied is a behavioural science-backed recruitment platform that reduces bias, improves quality of hire and increases diversity. We do not use CV application for the majority of our hiring processes. You will answer a selection of questions that allow our hiring teams to test your skills and suitability for the role.

At Historic England, we value the expertise and individuality each candidate brings and want to hear about this in your own words. If you require the use or AI tools or other resources to support your application, we ask that all information is factually accurate, original, and reflects your own experience. To best represent yourself, we encourage you to write in your own words and use AI-generated content only as inspiration—not as direct input.

Provisional virtual interview dates: 30th July 2026

Please note this role internally is known as Participation and Learning Director.

HR Projects & Employee Relations Manager

Location: Central London (Hybrid, typically 1 day per week in the office)

Contract: IMMEDIATE START - 10-month FTC, part-time 3-days a week

Salary: £27,672 (pro rata) £46,120FTE

I am excited to be working with a respected professional membership organisation looking for an experienced HR professional to join their People team. This is an exciting opportunity to lead HR projects, drive employee engagement initiatives, support learning and development, and provide expert employee relations advice.

Reporting to the Director of People, you will play a key role in enhancing the employee experience while supporting managers across the organisation.

Key Responsibilities:

Lead employee engagement initiatives, including wellbeing programmes and staff recognition.

• Develop and implement a comprehensive onboarding and induction programme.

• Design and deliver manager training and coordinate the annual learning and development plan.

• Review and improve HR policies, recruitment practices and career development initiatives.

• Provide advice and guidance on complex employee relations matters.

• Support annual reward processes, including salary reviews and annual leave rollovers.

• Build strong relationships with managers and stakeholders while supporting the wider HR team as required.

About You:

You will be a proactive HR professional with strong employee relations experience and a passion for delivering people-focused projects.

You will have:

• CIPD Level 5 or above (or equivalent experience).

• Experience managing complex employee relations cases.

• Knowledge of learning and development, onboarding and HR best practice.

• Strong stakeholder management, coaching and communication skills.

• Excellent organisational skills with the ability to manage multiple priorities.

• Good Excel and PowerPoint skills.

Experience of SharePoint or working within a smaller organisation would be advantageous.

What's on Offer

• Hybrid working with excellent flexibility.

• A varied role combining strategic HR projects with operational support.

• A collaborative and supportive working environment.

If you're looking for a role where you can make a real impact across the employee lifecycle while leading meaningful HR initiatives, we'd love to hear from you. Please apply online today!

Fundraising and Events Manager

This Fundraising and Events Manager role is an opportunity to help grow sustainable income that enables City in the Community to continue empowering healthier lives through football across Manchester. Working closely with supporters, colleagues and stakeholders, you will lead our fundraising strategy, deliver impactful events and create meaningful opportunities for people to support our work.

Who We Are

Established in 1986, City in the Community is Manchester City’s official charity. We support people across Manchester by empowering healthier lives through football. Our programmes place physical and mental wellbeing at their core, whilst also creating healthy futures and healthy communities.

Within our collaborative Communications and Engagement team, we connect people to our purpose, driving visibility, sustainability and belonging for City in the Community.

Through fundraising, events and supporter engagement, we create opportunities for people to champion our mission while helping to ensure the long-term growth and impact of the charity.

The Role

You will lead the development and delivery of City in the Community's fundraising strategy, creating sustainable income streams that support the charity's long-term ambitions. Working across a portfolio of fundraising products, supporter engagement, donor stewardship and events, you will identify opportunities to grow income while building lasting relationships with stakeholders.

Day to day, you will oversee fundraising products including the Matchday Lottery, subscription model and auctions, monitor fundraising performance against budgets and targets, and use insight to inform future planning. You will also lead the planning and delivery of fundraising events, ensuring they provide an outstanding supporter experience while generating vital income for the charity.

Alongside fundraising activity, you will work collaboratively across Manchester City and City in the Community to maximise fundraising opportunities, strengthen supporter engagement and develop relationships with fan groups, local businesses and high-net-worth individuals. You will also line manage the Fundraising and Events Officer, helping to create a collaborative, high-performing team while embedding safeguarding and organisational policies throughout all activities.

What You'll Bring

⚽ A relevant fundraising or events qualification, or equivalent professional experience.

⚽ Experience developing and delivering successful fundraising strategies, events or income-generating campaigns.

⚽ Strong relationship-building skills with experience engaging supporters, colleagues, donors or other key stakeholders.

⚽ Experience managing budgets, monitoring performance and using insight to drive continuous improvement.

⚽ Experience in using fundraising CRMs to enhance donor journeys and rentention.

⚽ Experience leading or supporting a team, with the ability to coach, motivate and develop colleagues.

⚽ Excellent communication, organisational and presentation skills, with confidence managing multiple projects and priorities.

⚽ A proactive, creative and collaborative approach, with a genuine passion for fundraising and making a positive impact within the charitable sector.

Why Choose Us

Guided by our values of being caring, inclusive, transformative and youth-led, we are committed to creating an environment where our team feel supported, valued and able to make a meaningful difference through the work they do every day.

As part of our team, you will receive 26 days’ annual leave plus a day off for your birthday and an annual discretionary bonus. You will also have access to a Health Cash Plan, Employee Assistance Programme with 24/7 GP support, and a company pension and life assurance.

You can enjoy a range of additional benefits, including discounted match tickets, savings in the City Store, a free City+ subscription, stadium tour discounts, and wider retail and lifestyle offers.

How to Apply

If this role sounds like it is for you, we would love to hear from you. To apply, please submit your application via our careers site by 2nd August 2026.

Equal Opportunities

City Football Group is committed to achieving workforce diversity and we pride ourselves on creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, national origin, race, age, sex, gender identity, disability - physical or hidden, sexual orientation, veteran status, religious belief, or any other characteristics protected by law. We strive to provide a fully inclusive and accessible recruitment process. 

Due to our safeguarding promise, all UK based CFG roles will be subject to a DBS check upon commencing employment with us. This will be either a basic, standard or enhanced check depending on the job role and responsibilities.

Are you passionate about making a difference to the lives of unpaid carers? 

Join the Carers’ Hub team and help create lasting, positive change for carers across Lambeth.

In this rewarding role, you will lead our Learning Disability & Neurodiversity Carers Service. You’ll have the freedom to be creative, working directly with carers to co-design and deliver a vibrant programme of 1-to-1 support, peer groups, and social activities.

What you’ll be doing:

• Shape & Deliver Support: Build a trusted programme of 1-to-1 advice, peer support, and social events for adults caring for someone with a learning disability and/or neurodiversity.

• Collaborate: Listen to carers' ideas and turn them into practical, impactful activities.

• Empower Communities: Motivate and inspire carers to connect, facilitating group discussions and building a welcoming environment.

What we are looking for:

• A Champion for Carers: A genuine passion for supporting unpaid carers and improving their wellbeing.

• A People Person: Confidence in facilitating group discussions and the ability to connect comfortably with a diverse range of people.

• Organised & Autonomous: Exceptional organisational skills, with the confidence to make decisions, solve problems, and use your initiative within a small, friendly team.

About Carers' Hub Lambeth

Unpaid carers often make huge sacrifices to look after loved ones, frequently at the expense of their own wellbeing. At Carers' Hub, we work to limit these financial, emotional, and educational challenges. We achieve this through four core workstreams:

• Raising awareness of the vital role carers play.

• Influencing local policy through community engagement.

• Improving carer wellbeing directly.

• Connecting carers to each other, support networks, and training.

Ready to apply? Please download our Job Pack for the full person specification and details on how to apply. We look forward to hearing from you!

Closing date: 9am Thursday 23rd July
Interviews will take place on Wednesday 29 July

This is a Senior Operational Management role within Family Action.

The post holder will provide both strategic and operational support to Family Action’s adult mental health services in Bolton and Wigan:
• Bolton Listening Lounge and Wigan Crisis Space: operating from 3pm to 10pm, 7 days a week. These services form part of the Greater Manchester VCSE Crisis Pathway, a non-clinical alternative to A&E offering support to people experiencing mental and emotional distress and suicidal ideation
• Sub-contracted to TOGS Mind, Family Action is a VCSE delivery partner for the 111 press 2 / Mental Health Urgent Triage team located within the Northwest Ambulance Service call centres.

Listening Lounge Services in Bolton and Wigan operate between the hours of 3pm and 10pm 7 days a week. There is an expectation that the post holder will work to a flexible rota to meet the needs of the service and to provide onsite management support. Typically, this will include at least 2 weekend days per month from 2pm to 10pm on site – one in Bolton and one in Wigan, and two evenings per month during the week from 2pm to 10pm. These to be arranged in collaboration with the Service Managers from Bolton Listening Lounge and Wigan Crisis Space.

The Operational Manager will also be a member of the North Operational Management team that reports to the Deputy Director of Services & Innovation.

The postholder will share Family Action’s vision and ethos – which is a vision that society understands the importance and power of family as a foundation for individual futures and connected, resilient communities. 

About us

National Energy Action (NEA) is the national fuel poverty charity. For over 40 years, we’ve worked across England, Wales and Northern Ireland to ensure everyone can afford to live in a warm, healthy home. Millions of households still face high energy bills, low incomes and poor energy efficiency. We work with frontline practitioners, companies, regulators and governments to support vulnerable clients, raise awareness and drive lasting change.

Our values guide how we work — we make things happen, we put people first and we lead the way. Our behaviours include pulling together, owning the outcome and supporting one another. Our teams are friendly, knowledgeable and passionate about making a difference. We offer a supportive, rewarding workplace where you can build a meaningful career.

The Role

We are looking for a motivated and skilled Project Development Co‑ordinator in the London area. You will deliver NEA’s work programme across the region, leading stakeholder engagement, community outreach and direct support to low‑income and vulnerable households. Travel within London and occasionally beyond will be required.

This role offers the opportunity to: • Lead and deliver impactful projects during a critical time for household energy needs • Build partnerships with local authorities, housing providers and community organisations • Provide one‑to‑one energy and fuel debt advice • Deliver group awareness sessions and upskilling activities • Oversee project outputs, outcomes and reporting • Support development of new programmes, including funding proposals and presentations

Your work will directly contribute to improving health, wellbeing and energy resilience for those most at risk.

What you will need to succeed

You will bring: • Experience developing and/or managing projects in energy efficiency, community development, housing, social policy or related fields • Understanding of the environmental, social and economic challenges facing deprived communities • Strong organisational skills and the ability to maintain accurate records and produce high‑quality reports • Excellent communication skills, with the ability to engage effectively with vulnerable or disadvantaged households • Commitment to making a positive difference • Knowledge of domestic energy efficiency (desirable)

This is a hybrid role based at NEA’s London office, with some national travel. Home working is subject to H&S and GDPR checks. Post holders must be resident in the UK and able to provide Right to Work documentation. A Standard DBS check is required.

What We Offer

• £35,017–£39,829 per annum (plus £3,300 London Weighting if applicable) ·  New appointments will usually begin at the starting point of the scale.  • 11.5% non‑contributory pension • 25 days annual leave plus 3 Christmas closure days • All public holidays • Flexible and hybrid working • Enhanced family‑friendly payments • Employee Assistance Programme • Employee benefits platform

NEA is not a sponsoring organisation; applicants must already have the right to work in the UK. CVs will not be accepted. NEA is an equal opportunities employer. Only shortlisted candidates will be notified of interview details.

As a Community Library Facilitator you will play a key role in creating a warm and inclusive environment, building meaningful relationships with visitors, and helping people connect with the wider services and support available through our organisation. Whether facilitating creative activities, supporting library users, engaging with families, or signposting individuals to additional services, you will be helping to strengthen community connections and improve wellbeing.

This role is ideal for someone who enjoys working with people, is passionate about community development, and thrives in a varied and dynamic environment. The successful candidate will be adaptable, empathetic, and creative, with the confidence to engage people from diverse backgrounds and encourage participation in community based activities.

This is a part-time position with flexible working hours. Due to the nature of our community programmes and activities, the role will require some after-school, early evening, and occasional weekend working. We are looking for someone who can offer flexibility to meet the needs of the community while maintaining a healthy work-life balance.

Experience facilitating workshops, creative activities, community projects, or educational sessions is desirable but not essential. Most importantly, we are looking for someone who is enthusiastic about making a positive difference and helping people feel connected, supported, and empowered within their community.

Key Responsibilities:

Facilitate Activities: Lead and facilitate a range of group activities, including creative workshops, community events, and school-based sessions. Encourage participation and create engaging, inclusive experiences that support learning, wellbeing, and social connection.

Community Library Services: Help create and maintain a welcoming, inclusive, and accessible community library environment. Support library users by providing information, promoting services, and encouraging community engagement. Assist with the day-to-day running of library activities and services.

Community Engagement: Build positive relationships with participants, visitors, volunteers, and partner organisations. Foster a sense of belonging and encourage active involvement in community activities and projects.

Participant Support: Provide a safe, supportive, and non-judgemental environment where individuals feel valued and heard. Offer appropriate support to participants during activities and signpost to additional services where necessary.

Activity Planning & Delivery: Assist with the planning, organisation, promotion, and delivery of activities and events that align with the charity's mission and community needs. Contribute ideas for new projects, workshops, and initiatives.

Collaboration: Work closely with colleagues, volunteers, schools, and community partners to ensure activities run smoothly and effectively. Support the ongoing development and improvement of services through teamwork and shared learning.

Monitoring & Evaluation: Gather participant feedback and maintain appropriate records. Support the evaluation of activities by monitoring engagement, outcomes, and impact.

Safeguarding, Confidentiality & Data Protection: Adhere to all safeguarding policies and procedures, ensuring the welfare, dignity, and safety of all participants at all times. Maintain appropriate professional boundaries and handle sensitive information with discretion and confidentiality. Ensure all personal data is collected, stored, and processed in accordance with GDPR and the organisation's data protection policies.

Skills & Experience

Essential

• A commitment to community empowerment, inclusion, and supporting individuals to thrive.

• Ability to create a safe, inclusive, and respectful environment for all participants, volunteers, and visitors.

• Ability to build positive relationships.

• Good organisational and time-management skills.

• A proactive, flexible, and collaborative approach to work.

• Commitment to safeguarding and equality, diversity, and inclusion.

• Strong IT and administrative skills, including the ability to use email, databases, Microsoft Office, and other digital systems accurately and efficiently.

• Excellent interpersonal and communication skills.

Desirable

• Experience facilitating workshops, group activities, or community programmes.

• Experience working or volunteering within a charity, education, library, or community setting.

• Knowledge of community development principles.

• Experience managing or creating content for social media platforms.

• Understanding of safeguarding practices and procedures.

Qualifications:

• Desirable: A background in education, social work, community development, or a creative discipline.

• Essential: A genuine interest in community empowerment and supporting individuals in their personal growth.

Personal Qualities:

• Warm, approachable, and empathetic.

• Creative and enthusiastic.

• Reliable and self-motivated.

• Adaptable and willing to take initiative.

• Passionate about making a positive difference within the community.

Overview

Race Against Dementia is a global charity founded by three-time Formula 1 World Champion Sir Jackie Stewart OBE to find preventions, treatments and cures for dementia – faster. 

We fund and support pioneering early-career scientists around the world, giving them the tools, mentoring and Formula 1-inspired mindset to accelerate breakthroughs. From the UK to the USA, Australia to South Africa, our researchers are rethinking how dementia research is done – applying data science, AI and engineering to neuroscience in bold, collaborative ways. 

Purpose of the role

Race Against Dementia is seeking a proactive and relationship-driven Senior Partnerships Officer to support the delivery of our ambitious fundraising strategy. You will play a key role in managing and developing partnerships that generate income and increase global awareness of our work.

Working closely with the Strategic Partnerships Lead, you will support the stewardship and growth of corporate and strategic partnerships, with an additional focus on international fundraising and partnership development. You will help identify and cultivate new opportunities across priority markets, including the USA, Switzerland and other emerging regions.

Formula 1 remains our flagship global partner, and this role will support the activation and maximisation of this and other high-profile relationships to drive fundraising and brand visibility.

Duties and Responsibilities

• Deliver partnerships that contribute to Race Against Dementia’s fundraising targets and strategic objectives.
• Support the management of key partnership accounts, acting as a point of contact for partners and maintaining strong, positive relationships.
• Develop tailored partnership plans, ensuring alignment with partner objectives and demonstrating the impact of their support.
• Contribute to new business development by researching, identifying, and engaging prospective partners, including internationally.
• Support international fundraising activity by helping develop opportunities in priority global markets and assisting with partner engagement across different regions.
• Prepare high-quality partnership proposals and presentations, clearly communicating value, impact, and alignment with funder priorities.
• Working closely with the Research team, lead the development and delivery of a strategic partner communications programme, strengthening partner engagement through regular research updates, impact reporting, and organisational news.
• Take ownership of the Partnerships team's use of the CRM system - Salesforce, maintaining accurate records, developing tracking and reporting processes, and supporting prospect research, pipeline management, and new business development activities.
• Collaborate with internal teams to support the delivery of partnership campaigns, activations, and marketing initiatives.
• Monitor and report on partnership performance, tracking income, engagement, and impact against agreed targets.
• Stay informed on trends in corporate partnerships, CSR, and international fundraising to support innovation and growth.
• Support the activation of Race Against Dementia’s partnership with Formula 1 and associated global opportunities to maximise fundraising and awareness. 

Supporting Events

Provide support for key fundraising events, including partner engagement, stewardship and delivery support where required.

Assist with the coordination of international events and activations linked to partnership opportunities.

Other Duties

Carry out any other duties as required by the Strategic Partnerships Lead, CEO and Board of Trustees including:

• To attend, where appropriate, local, regional, national and international meetings/events.
• To maintain a good knowledge of international, national and local initiatives which are of benefit to Race Against Dementia.
• To administer your own workload, including meeting targets and deadlines in line with the Race Against Dementia appraisal system.
• To attend relevant CPD training events as required.
• To undertake responsibility, as part of the team, for all Health and Safety work related matters.
• To work within the guidelines of Race Against Dementia’s policies and procedures.

All team members are expected to uphold and actively demonstrate Race Against Dementia’s values and purpose, fostering a culture of integrity, innovation, and shared ambition to accelerate progress in the race against dementia.

This is not intended to be an exhaustive list. Your job description may be subject to change.

Equality, Diversity and Inclusion Statement

Race Against Dementia aims to be an inclusive organisation where the individuality of every person is treated with respect. Race Against Dementia is committed to eliminating discrimination in any form. This means that all staff, volunteers and everyone with whom we come into contact will be treated with dignity, equality, fairness and respect and no one will receive less favourable treatment. 

Safeguarding Statement

Race Against Dementia is committed to safeguarding and protecting vulnerable adults, children and young people. All our posts are subject to a safer recruitment process, including the discourse of criminal records and vetting checks where appropriate. We have policies and procedures in place that promote safeguarding and safer working practices across the organisation.

We reserve the right to interview and appoint before the advertised closing date.

Purpose of the job

Reporting to the Grants Manager, you will create a positive impact on young people across the UK by supporting the distribution of unrestricted multi-year grant funding and our Grants + capacity-building offer delivered as part of our evolving offer to unlock youth work for all young people. This is not a fundraising role but a grant delivery role.

Why work at UK Youth?

UK Youth exists to widen the reach and deepen the impact of youth work and outdoor learning, so that every young person has someone who believes in them. Our vision is a society that backs every young person - through each spark, struggle and success.

 As the UK’s national infrastructure body for youth work and outdoor learning, we strengthen and champion a diverse network of youth organisations, unlock investment, shape policy and build the evidence base for what works. At a time of growing need and inequality of access, our work has never been more important.

 We are entering an exciting new phase of our strategy - focused on long-term resilience, income diversification and a transformational Capital Appeal to develop Avon Tyrrell as a national centre of excellence for outdoor learning.

 Joining UK Youth means being part of an ambitious, impact-driven organisation committed to strengthening youth work for generations to come

Key responsibilities

• Support the Grants Manager to deliver our evolving grants and capacity building provision to the youth sector; bringing together our work to ensure a streamlined offer

• Support the grant making process including communications and outreach; application, selection, awarding, distribution, monitoring and evaluation working with the relevant departments.

• Maintain and develop grant management processes through our grant management system, Microsoft Dynamics, and working in partnership with colleagues from across the organisation

• Develop and maintain processes for creating application forms on our Grant Management System, informing applicants of decisions and tracking grant disbursements.

• Manage applications for funding through our grant management system and provide direct technical support to applicants.

• Provide light touch account management to grantees on specified programmes, as directed by the Grant Manager, responding to queries in a timely manner and connecting them into opportunities as appropriate.

• Work to distribute our grant funding to a diversity of organisations across the UK, ensuring it is delivered to improve impact and engages diverse audiences

• Lead on delivering grant funding panels and leasing with key stakeholders such as external assessors, and young assessors

• Maintain our grants management system in line with GDPR and manage data

• Working with Impact colleagues to manage data collection and monitoring processes and ensure activities achieve intended outputs and outcomes on time and to budget

• Establish and build strong relationships with awarded organizations and manage the distribution of funding to grantees and that they complete required monitoring and reporting

• Deliver end-to-end grantee support through the Grants Plus model, including onboarding to the grants platform, developing toolkits, and curating and sharing relevant resources.

• Support the Grants Manager in aligning grants work with wider organisational strategy, including connecting grantees to the broader network, and infrastructure support services.

• Manage and report progress to internal and external stakeholders via meetings, written reports and presentations

• Support the Grants Manager to raise the profile of UK Youth as a credible grants distributor through engagement in funder networks and connecting awarded organisations with local networks

• Manage the UK Youth Grants inboxes, responding to all enquiries in a timely fashion

• Communications and Public Affairs

• Deputise for the Grants Manager when required and work closely with colleagues to cover for each other as required

Experience we're after

• Grant management and distribution experience within the youth sector at a regional, local, and national level

• Experience in management and development of grant management systems and CRMs

• Experience of quality assurance and due diligence

• Monitoring and evaluation experience and an understanding of the importance of data in decision making

What we can offer you

We offer a competitive range of benefits, good work/life balance, excellent learning and development opportunities and vibrant organisational culture:

• Flexible/Agile Working

• 27 days annual leave (24 days + 3 days winter closure) plus bank holidays (pro rata for part time employees)

• Funded training provided in; Safeguarding, GDPR, Information and Cyber Security & Equality & Diversity

• Other training available in support of your personal and professional development

• Pension scheme (currently UK Youth match employee contributions up to 5%)

• Membership of our life insurance scheme which would pay-out up to 4 times your salary

• Employee Assistance Programme to support employees both professionally and personally

• 20% discount off bookings at Avon Tyrrell, our New Forest Outdoor Centre, including camping, lodges and outdoor activities.

• IT equipment provided for the duration of contract

• CycleScheme and TechScheme

How to apply

If you would like to be considered for this fantastic opportunity, please complete an application via our completely anonymised recruitment system provided by Applied which looks to create a fair and unbiased application process for all. Scroll to the top of the page and start your application.

Closing date: 16th July 2026 at 23:59 (midnight)

Provisional Interview Dates: w/c 27th July 2026

As this role involves working in a regulated environment with young people, any offer will be conditional to satisfactory background checks, which include criminal record check and employment reference.