Outreach caseworker jobs

Are you passionate about social justice? Do you want to help women heal and thrive?

One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most marginalised women in Bristol.

One25 services have been developed to meet women at their point of need, with love and practical support. We do this through our night and early morning outreach service which is a lifeline for nearly 200 women on Bristol’s streets. Our Hub provides support for women to access health services and healthcare professionals. Our caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live.

We are recruiting a Van Outreach Worker to lead One25’s van outreach shifts on Saturday and Sunday nights every other weekend. The role provides support to women who are street-sex working, leads and supports a small team of volunteers on each shift, provides briefings and debriefs before and after shifts, and makes decisions relating to safeguarding and safety on the van. The role also involves an additional 2.5 hours across the week to connect with the wider team, complete admin tasks and for learning and development.

We are looking for someone who can bring compassion and a non-judgemental approach to their engagement with the women. This is a unique role, and every night can be different. You should have experience of supporting women with multiple disadvantages/complex trauma resulting from sex work, homelessness, domestic abuse, mental health or sexualised trauma. You should have great interpersonal skills and understanding of professional boundaries and confidentiality which help you to support the volunteers who keep One25’s services running. You should be confident, able to think on your feet and, when necessary, be decisive.

We value and prioritise the wellbeing of our team and offer external supervision and reflective practice alongside a variety of benefits and practices that aim to cultivate a trauma-informed environment.

‘Anyone joining One25 needs to have a willingness to walk alongside the women, to listen without judgement. Sometimes we just need to be heard. We need you to be adaptable and quick thinking. To understand the problems faced by a marginalised woman. One25 is a huge part of my life and has really supported me. When I first came through the doors, I remember being made to feel welcome, and I felt safe. At last, I knew I wasn’t alone.’  

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity in particular, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.

Enhanced DBS disclosure will be required. 

Benefits:
External supervision and reflective practice to support your mental wellbeing and professional development
Option to join the 4 Day Week pilot after 6 months, subject to passing probation (work 20% less for the same salary)
Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.

Hours: Fortnightly shift pattern – 14.5 hours across the fortnight.

• Week 1: 12 hours. This includes two weekend van shifts (9.5 hrs) and 2.5 hours to be worked Mon-Thurs for admin, meetings, supervision, training etc. Timings for the weekend van shifts are: Saturday 20:30 – 01:30, Sunday 20:30 – 00:30.
• Week 2: 2.5 hours. To be worked Mon-Thurs, between 9am & 5pm, for admin, meetings, supervision, training etc.

We are open to flexibility regarding how the weekly 2.5 hours for admin, meetings, supervision, training etc. are organised so candidates are invited to share their preferences with us around this. Wednesday is a frequent collaboration day for the team which van outreach workers may find to be particularly helpful to join but we are open to alternatives that best suit candidates’ schedules.

Salary: £5,425.90 per annum (£28,065 FTE)

Contract: Permanent

Location: St Pauls, Bristol. Remote / hybrid working is not possible for van outreach shifts. Some hybrid working may be possible for the admin hours.

Applications by: 9am, Monday 29th June 2026

Ask Us Anything session: 1pm, Wednesday 24th June 2026

Interviews: Wednesday 8th July and Thursday 9th July 2026

Caseworker Multicrime

We currently have an opportunity for a Caseworker to join the multi-crime team in Wales on a part-time basis working 22.5 hours per week.

This is a hybrid role with regular travel around Dyfed Powys required.

There will be an Open Evening where you can meet the team and find out more about all the opportunities on Thursday 25th June, 4 to 6pm at The Metropole Hotel, Llandrindod Wells, LD1 5BB. You can find out the full details once you apply.

Position: 6793 Caseworker Multicrime

Location: Dyfed Powys area, Wales/Hybrid

Hours: Part-time, 22.5, Monday to Wednesday, can be discussed at interview

Contract: Permanent

Salary: £16,651.20 per annum (FTE £27,752.00 per annum)

Closing Date: 13/07/2026. We reserve the right to close this vacancy early, if enough suitable applications are received.

The Role

As a Caseworker you will:

• Deliver excellent services to both adults and children and young people who have been victims of crime through the direct provision of information, practical and emotional help from the point of crime and where appropriate, onwards throughout the criminal justice process.
• Help people cope and recover from the effects of crime.
• Act as a single point of contact, undertaking effective need and risk assessments.
• Coordinate the overall delivery of the cope and recovery plan and recovery journey, working closely with other service providers to meet the needs of victims.

About You

You will need:

• Previous experience delivering a service and working directly with service users in a statutory, voluntary or community work setting
• Previous experience of working with vulnerable adults and/or families
• To be able to work without direct supervision, prioritising work and managing competing demands
• The ability to complete needs and risk assessments
• To demonstrate empathy

You can view the full Job Description and Person Specification once you click to apply.

In Return…

Benefits include:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Organisation

This independent charity is dedicated to supporting people affected by crime and traumatic incidents in England and Wales.  They are at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Our client is proud to celebrate diversity and create a workplace where everyone feels they belong. They are committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, they will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.

You may have experience in areas such as Case Worker, Child Case Worker, Family Case Worker, Adult Case Worker, Victim Case Worker, Social Welfare Case Worker, Community Case Worker, Outreach Case Worker.

Please note this role is being advertised by NFP People on behalf of our client.  #INDNFP  

One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most vulnerable women to help them to heal and thrive.

One25 services have been developed to meet women at their point of need, with love and practical support. We do this through our night outreach service which is a lifeline for nearly 135 women on Bristol’s streets. Our specialist caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live. Our Health Hub provides vital access for women to health services, supported by healthcare professionals.

This is an exciting opportunity to join One25 as we recruit a Mental Health Caseworker to join our specialist team. You will be supporting women who street sex work and who face significant barriers to accessing mental health support. This role is key to supporting and advocating for women to have access to mainstream mental health support, while providing trauma informed practical and emotional support to each woman.

We are looking for someone who is creative, values person-centred support and a team player who is passionate about tackling health inequalities that women who street sex work face.

We value and prioritise the wellbeing of our team and offer external supervision, reflective practice, formulation and wellbeing leave to our frontline teams.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.

Enhanced DBS disclosure will be required.

Hours: 22.5 hours per week over 3 days. Caseworkers are required to complete a monthly van outreach shift (evening/night hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).
Contract: 2-year fixed term contract
Salary: £20,134.58 per annum (£33,558 FTE)
Location: St Pauls, Bristol

Benefits:
External supervision and reflective practice to support your mental wellbeing and professional development.
Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, 2 days wellness leave; up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Option to join the 4 Day Week pilot at six months, subject to passing probation (work 20% less for the same salary).
Enhanced company sick pay
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.

Applications by: 9am, Monday 6th July 2026

Ask Us Anything session: 11.30am, Wednesday 24th June – please email us for a Teams link

Interviews: Wednesday 15th and Thursday 16th July

Start Date: As soon as possible

Hours of Work: Full time- 36.5 hours p.w. and part-time posts available

Annual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 years

We are inviting applications for this exciting opportunity to join an established team.

We are looking for experienced advisers who have a strong background in the delivery of high-quality advice and a good working knowledge of welfare benefits.

The post holder will undertake casework, assisting clients to access their entitlement to welfare benefits and other sources of financial help, up to and including tribunal representation.

Advice will be delivered virtually (including phone, secure email and video) and at outreach settings across Birmingham and Solihull according to the service user’s needs and preferences.

Experience of working independently and building relationships with third sector colleagues will be important, as will the ability to achieve targets.

CV’s not accepted

Closing Date: 30th June 2026

Interview Date: Monday 20th July 2026

One25 is a Bristol charity for women moving from crisis and trauma towards independence in the community. It is a highly respected charity working with some of the most vulnerable women to help them to heal and thrive. 

One25 services have been developed to meet women at their point of need, with love and practical support. We do this through our night outreach service which is a lifeline for women on Bristol’s streets. Our specialist caseworkers offer intensive one-to-one care in any area of need: from support in court to finding somewhere safe to live. Our Health Hub provides vital access for women to health services, supported by healthcare professionals.

This is an exciting opportunity to join One25 as we recruit a new Independent Domestic and Sexual Violence Advisor (IDSVA) to join our specialist case work team. You will be supporting women who street sex work and are at a high risk of domestic and sexual violence. This role is key to coordinating a multi-agency response to women to improve their safety, while providing trauma informed practical and emotional support individually.

We are looking for someone who is creative, values person-centred support and a team player who is passionate about improving the safety of women.

One25 is committed to being an inclusive workplace that represents the diversity of the communities we serve. We actively encourage applications from candidates with diverse backgrounds and experiences. We particularly encourage applications from across the global majority, LGBTQ and disability groups, and those who have lived experience of multiple disadvantages as these groups are underrepresented within our workforce.

As part of our efforts to increase ethnic diversity, we are taking positive action under the Equality Act 2010 (Section 159). We will guarantee an interview to applicants from global majority backgrounds who meet the essential criteria for the role.  Applicants are therefore asked to ensure they complete the Equalities Form when submitting their details in order that their application can be considered appropriately. Please refer to One25’s Recruitment Data Privacy Policy for more information.

We are happy to discuss any reasonable adjustments individuals may require once in post, but also during the application and interview process to make it as inclusive as possible. This could include (but is not limited to) different ways of applying, sharing interview questions in advance, or allowing more time for tasks during the interview.

Occupational Requirement

This post is open to women only, as permitted under Schedule 9, Part 1, of the Equality Act 2010. Following the recent Supreme Court judgment, this part of the Equality Act now means we may only consider applications from women who were assigned female at birth for this role. We welcome applicants to get in touch with us if they’d like to discuss this further.

Enhanced DBS disclosure will be required.

Hours:  30 hours per week over 4 days. Caseworkers are required to complete a monthly van outreach shift (evening/night hours which can be taken back as TOIL) and to participate in the evening on-call rota (typically once every few months).
Contract: Permanent
Salary: £26,846.10 (£33,558 FTE)
Location: St Pauls, Bristol
Benefits: External supervision and reflective practice to support your mental wellbeing and professional development.
Generous leave allowances: 33 days holiday inc. bank holidays; additional holiday linked with length of service, up to 13 additional days’ time off in lieu; plus, additional time off on any working days that fall during the Christmas and New Year closure.
Option to join the 4 Day Week pilot at six months, subject to passing probation (work 20% less for the same salary).
Enhanced company sick pay.
Enhanced maternity, adoption and paternity/partner pay
Access to Employee Assistance Programme
Access to HSF Health Plan
Mental Health Champions
Reflective practice sessions
Cycle Scheme
Opt-out pension scheme.

Applications by: 9am, Friday 17th July
Ask Us Anything session: 12.30pm, Tuesday 7th July (please email us for a Teams link)
Interviews: Wednesday 29th and Thursday 30th July
Start Date: As soon as possible