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Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Inclusion Barnet is Barnet's Deaf and Disabled People's Organisation (DDPO), committed to creating more inclusive communities and greater social justice for all. We are looking for a Community Development Outreach Officer to support voluntary, community, faith and social enterprise organisations across Barnet.
This is a community-based outreach role that will play a key part in supporting Barnet's local voluntary, community, faith and social enterprise (VCFSE) sector. The role delivers as part of the award-winning Barnet Together partnership with Young Barnet Foundation and Groundwork London.
A significant majority of this role will be based in the community. The successful candidate will spend most of their time travelling across Barnet, meeting organisations face to face, attending local meetings and events, visiting communities and building relationships with existing and potential members. Applicants must therefore be comfortable with regular travel throughout the borough and confident working independently in a range of community settings.
The postholder will carry out proactive outreach to community groups, voluntary organisations, resident-led groups and local networks. They will build trusted relationships, identify development needs and help organisations access the support, training and opportunities available through Inclusion Barnet Community Organisation Support. The role will involve providing one-to-one support to organisations on areas such as governance, safeguarding, small funding bids and project planning, as well as signposting groups to relevant services, networks and development opportunities. The postholder will also support community-led activities that help strengthen neighbourhoods and improve local places.
We are looking for someone who:
As Barnet's Deaf and Disabled People's Organisation, we encourage applications from people with lived experience of disabiliy, which could include mental health issues, neurodivergence or long term health conditions. Lived experience is highly valued within our organisation and helps shape and strengthen our work. We are committed to providing reasonable adjustments throughout the recruitment process and in employment.
We also welcome applications from people with transferable skills gained through education, volunteering, community involvement, employment or lived experience.
While some home working is available, regular face-to-face engagement across Barnet is an essential requirement of the role.
Applicants must have the right to work in the UK, and be willing to undergo a DBS check at an appropriate level for the role.
Please apply with your CV and a brief cover letter explaining your suitability for the role, including your commitment to inclusion and the social model of disability. We particularly welcome applications from candidates with lived experience of disability.
Using our lived experience of disability to create more inclusive services and communities

The client requests no contact from agencies or media sales.
We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.
We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.
MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.
Purpose of the role
To work with other members of the MASH team to achieve the following outcomes:
Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.
We stand with women who sex work and help you to experience good health, safety and emotional wellbeing.

Amputee Network Development Officer – South West
Fixed term 12 months from starting date with potential to extend
Ensure that no amputee need cope alone
The Limbless Association is seeking a proactive, creative and resourceful Development Officer to enable the charity to extend its reach across the south west.
This is an exciting opportunity to play a key role in supporting individuals and their families experiencing amputation, through their rehabilitation, recovery and life beyond limb loss.
The Amputee Network Development Officer will play a pivotal role in the LA realising its outreach aims in the region. This role will build capacity across a range of outreach support activities, working closely with the Regional Development Manager (South), Services Development Lead and Volunteer Coordinator, to realise increased multi- stakeholder engagement, project reach, awareness of the charity and its services as well as working with the team to realise regional financial support of the LA’s work.
We’re looking for someone who:
· Is passionate about building strong outcomes focused relationships with a variety of stakeholders.
· Enjoys turning ideas into meaningful opportunities and actions.
· Can think strategically whilst remaining practical
· Understands the importance of lived experience and co-production
· Has a strong geographical knowledge of the south west of England.
· Wants to make a genuine difference
If you are motivated by improving lives with purpose and compassion, we would love to hear from you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
YES care about young people's mental health, sexual health and wellbeing. The Outreach and Support Officer will deliver knowledgeable, high-quality, youth-centred support to young people in various settings.
You will get out into the community offering groups, 121 support and workshops. You will be a key part of our Information and Guidance team, delivering wellbeing programmes for YES.
This role is frontline and delivery-focused, supporting the development of inclusive services in outreach settings such as schools, youth clubs, social spaces and groups and will be pivotal within our small team of young people's support staff.
YES believes that all young people should have access to the mental health support they need, whenever they need it.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.
The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.
The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.
This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.
Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years
Key responsibilities:
Outreach & Engagement
Safeguarding & Risk Management
Case Management
Multi-Agency Working
Working Conditions
About Catalyst Support
Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.
About you
The post is looking for someone who has:
Benefits
Safeguarding & Checks
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.
The client requests no contact from agencies or media sales.
Our client is a national charity dedicated to tackling anti-Muslim hate and supporting those affected by it. Through victim support, research, community engagement and policy influence, they work to challenge Islamophobia and create lasting change. As the Trust expands its national reach, they are strengthening the senior leadership team to increase its impact, deepen the evidence base and ensure the voices and experiences of Muslim communities are reflected in both public policy and service delivery. Prospectus is proud to be partnering with the trust as they now recruit for a new Head of Community Engagement and Outreach.
This is a brand new position for the trust which will focus on building and developing relationships with Muslim communities across the UK, ensuring that community voice, needs and experience shape everything they do. The Head of Community Engagement and Outreach will develop and deliver a national community engagement strategy, prioritising areas of greatest need, building and sustaining relationships with mosques, community organisations, faith networks and grassroots groups across the UK. You will design and deliver outreach programmes that raise awareness of the trust's support services, build trust with communities and will grow their network of volunteers and ambassadors. You will also lead on the design and delivery of training programmes, delivered to a range of external partners, covering a range of important topics including community resilience, reporting a hate crime, and wellbeing support.
To apply for this multifaceted role, you will have significant experience of community engagement, outreach or partnership development, ideally within the charity, faith or public sector. You will have excellent relationship-building skills, with the confidence to engage community leaders, statutory partners and volunteers and will possess sound judgement, integrity and sensitivity when dealing with confidential information, delicate issues and vulnerable individuals. You will also have experience of designing and delivering tailored training programmes to diverse audiences, including community groups and institutional partners. A strong understanding of the issues facing Muslim communities in the UK, and the barriers to reporting hate crime is essential.
To apply for this role, please initially submit your CV (in Word format). Cover letters are not required at this stage.
The trust & Prospectus are both committed to creating a diverse, inclusive and equitable workplace. We welcome applications from candidates of all backgrounds and particularly encourage applications from individuals with lived experience of the issues affecting the communities the trust serves. Recruitment decisions are made solely on merit, and reasonable adjustments will be provided throughout the recruitment process where needed.
Please note this is a full-time role which will be hybrid-working, with regular weekly travel across the UK depending on service need.
About Us
The Comedy School draws on the power of comedy to improve wellbeing across community, health, education and criminal justice settings. Since 1998, we have co-designed and delivered workshops, courses and training projects that build confidence, resilience and life skills for socially isolated and vulnerable people. We have worked with individuals with mental health conditions in collaboration with South London and Maudsley Recovery College for 15 years, and in 2023 expanded this work to veterans in partnership with London’s NHS Veterans Mental Health Services. Our Comedy for Veterans programme delivers evidence-based interventions that improve confidence, connections, wellbeing and sense of purpose.
Purpose of Role: The Veterans’ Worker will lead on outreach and peer support within the Comedy for Veterans Project, with a specific focus on engaging veterans from Black and ethnic minority backgrounds, and other communities underrepresented in traditional support pathways. The role aims to ensure inclusive participation, support mental wellbeing, and sustain long-term engagement with the project.
Key Responsibilities:
Essential Criteria:
Desirable:
Security Checks: Enhanced DBS clearance required and project specific security checks maybe required.
This post is funded by the Veterans’ Foundation
Please submit a CV and cover letter outlining your experience and how you would approach engaging underrepresented veterans.
Closing Date: 18th September 2026
Interview Date: 25th September 2026
The client requests no contact from agencies or media sales.
We are looking for a dedicated and empathetic Outreach Support Worker to join our team, providing trauma-informed, person-centred support to women navigating pregnancy, pregnancy loss, parenting challenges, and the transition from custody back into the community. This role offers a unique opportunity to support women both within the prison system and following their release, helping them build confidence, independence, and brighter futures.
About the Role:
As an Outreach Support Worker, you will provide practical and emotional support to women involved in the criminal justice system, helping them overcome barriers, access services, and successfully reintegrate into their communities.
You will work closely with clients, families, prisons, statutory services, and community partners to deliver personalised support that promotes wellbeing, resilience, and positive outcomes.
Essential Requirements:
Desirable:
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
Our values
All our work is underpinned by the following universal human values:
Information about the role:
For further information, please see the attached job description.
Salary: £16,686.00 per annum for 21 hours
Hours: 21 hours per week over 3 days
Location: Walsall with travel across Birmingham, Sandwell and Wolverhampton
Please note, this role is on a Fixed Term Contract for 1 year.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the service: Door of Hope, East London
Door of Hope supports women who sell sex in Tower Hamlets through advocacy, information, emotional support and practical help. The service works alongside women at their own pace and is supported by a committed volunteer team delivering street outreach in Tower Hamlets on Thursday mornings and Friday nights.
About the role
Beyond the Streets is a UK charity with over 20 years’ experience partnering with women in the sex industry to support safety from coercion, violence and abuse. We provide trauma-informed, person-centred support, specialist training, and resources shaped by research, lived experience and practitioner insight.
This psychotherapy service was developed because many women supported by Door of Hope need flexible, accessible therapeutic support that mainstream services may not be able to provide. Since its introduction, the service has demonstrated meaningful positive impact, supporting psychological and behavioural change for women experiencing multiple disadvantage.
Based at our offices in Tower Hamlets, you will provide women-centred psychotherapeutic support to women with complex needs through in-person, online, telephone or blended approaches.
At times, you may meet women in local cafés, hostels or other community settings to build relationships, establish trust and offer brief therapeutic interventions.
You will work alongside a small Door of Hope daytime support team and service manager to manage risk, coordinate support, and help women access appropriate services across the borough.
Who are we looking for…
We are seeking a compassionate, non-judgemental practitioner who recognises each woman’s strengths and can work safely within gender-informed, trauma-informed and safeguarding frameworks. You will bring experience of complex trauma, multiple disadvantage and multi-disciplinary risk management, alongside a strong commitment to extending the reach and impact of this work.
Genuine Occupational Requirement (GOR)
This role will work alongside women involved in survival sex, survivors of sexual exploitation and women with lived experience of violence against women, and is therefore restricted to female applicants only under Section 9 of the Equality Act 2010.
All roles are subject to proof of eligibility to work in the UK, satisfactory references, and a DBS check.
Using AI tools for your application - We are seeing an increase in generic, duplicated applications generated using AI tools. Submissions must reflect your own experience and individuality. Applications that appear “carbon copy” or not genuinely representative of you may be rejected.
We recognise our responsibility to remove any barriers in our recruitment process. If you have identified any barriers in the Job Description or Person Specification, please tell us of these in your application. We are committed to making any reasonable adjustment to the job where possible, and it would help us to know your needs to do this.
OUR MISSION is to raise awareness of the sex industry and survival sex, challenge the societal norms that perpetuate harm, and transform responses by
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re looking for a part time Outreach Support Worker to join us on a fixed term contract, to support vulnerable individuals across the Epping and Harlow area of Essex. You’ll be helping people overcome challenges related to mental health, physical health, and employment.
What your day might look like
What makes this role special
Please note, this isn’t a personal care worker role. This is a role where it’s about empowering people, not doing things for them. You’ll help customers build resilience, develop skills, and take control of their lives. You’ll be their cheerleader, guide and advocate. You’ll be part of a passionate team that’s committed to helping people flourish, and you’ll have the freedom to work independently while making a real impact. A role where your support creates independence
Could it be you?
We’re looking for someone who:
What you’ll get in return
Please read before applying:
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The Operations and Outreach Officer supports the smooth running of Cambridge City Foodbank’s operational service, from warehouse to Foodbank Welcome Centres and to Fairbite Food Clubs. Principally community focused it includes supporting good-practice in centres, networking with support agencies, working with visitors/members, and promoting CCFb with community groups
.
● Support the operation of Foodbank’s Welcome Centres and voucher system – helping develop good-practice, train volunteers, resolve issues and ensure a welcoming service.
● Obtain regular feedback from foodbank visitors via surveys, interviews and work with groups, to help improve services through listening.
● Support the inclusion and development of those with lived experience of food poverty, identifying skills and talents and encouraging their contribution in Foodbank services.
● Update ‘support service’ signposting information - Schedule agency visits to centres, attend meetings to identify / develop support pathways. Create signposting resources. Inform / train volunteers on support services available for Foodbank visitors and Fairbite members.
● Support the operation of Fairbite Food Clubs ‘social supermarkets’ – providing operational support to the Fairbite Network Manager. (Includes occasional evening and weekends)
● Support Warehouse operations – working with the Warehouse & Logistics Coordinator to ensure smooth running of the warehouse. (Inc. lifting, and driving manual & automatic vans)
● Promote the work of the foodbank within the community. Visiting community groups, churches and local businesses to talk about the Foodbank’s work and encourage referral or donation partnerships. (Includes occasional evenings and weekends)
● Assist coordination of the Supermarket Food Drives
● Other activities may be requested from time to time by the CEO, and senior staff, consistent with the job role and the needs of the Charity.
Personal Specification:
Technical skills and minimum knowledge:
● Experience of coordinating / managing projects.
● Experience managing and working with volunteers.
● Experience of working alongside people affected by poverty, inequality and hardship.
● Able to work on own initiative to obtain information and appropriately convey to others.
● Confident in the use of IT and MS Word software.
● Able to lift supermarket crates onto shelves and in/out of vans. (10-15kgs)
● Full clean driving licence, and able to drive manual and auto-electric vans.
● Use of car (or cycle) to travel between foodbank and community locations.
Behaviours and competencies:
● Confident in communicating with people from a wide range of socio-economic backgrounds in a friendly, non-judgemental manner, and to convey information and win support.
● Demonstrate a commitment to the values of Cambridge City Foodbank and Trussell Trust.
Our Vision, Ethos & Values:
Our Vision is to end the need for UK food banks. Each day we meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community. We are an independent local charity and member of the Trussell Trust network.
We value dignity, justice, compassion, community and impact, in all that we do. We serve local people regardless of background, inspired by our Christian ethos and values.
As part of our commitment to inclusion, diversity and equity actively encourage applications from under-represented groups such as returning parents or carers who are re-entering work after a career break, people who are LGBT+, from Black, Asian and Minority Ethnic (BAME) backgrounds, with a disability, impairment, learning difference or long-term condition, with caring responsibilities, from different nations and regions and those with a lived experience of poverty as well as any other under-represented group in our workforce. We are committed to ensuring the safety and protection of our employees from all forms of harm.
In 2026: our team of over 200 volunteers, will provide 250,000 meals to people across Cambridge through our network of Foodbank Welcome Centres and Fairbite Food Clubs.
Interviews will be held on Friday 4th September
We meet the need for emergency and affordable food, and tackle the causes of poverty, by harnessing the power of the community.



The client requests no contact from agencies or media sales.
Outreach Inclusive Recovery Worker
Location: Gillingham
Salary: £26,000 per annum
Vacancy Type: Permanent
We're looking for a passionate and proactive Outreach Inclusive Recovery Worker to join our team on a full-time basis (35 hours per week). This is an exciting opportunity to help improve access to recovery services for underserved communities across Medway, with a particular focus on Eastern European communities.
We are particularly interested in hearing from candidates who have experience working with Eastern European communities and understand the cultural, social and practical barriers that can impact access to support services. Your insight and ability to build trust will play a key role in helping people access the support they need.
You'll engage with people who may face barriers to treatment, build meaningful community relationships, and support individuals to access recovery, health and wellbeing services.
What you'll be doing:
What we're looking for:
We'd especially love to hear from you if you have:
If you're passionate about tackling health inequalities, empowering communities and supporting people on their recovery journey, we'd love to hear from you.
Please see attached Job Description for full details
About Us
We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -
Please note that we may close this vacancy early if we receive a high volume of suitable applications.
To Apply
If you feel you are a suitable candidate and would like to work for Forward Trust, please click apply
Homelessness Outreach Support Worker
We are seeking someone who can build trust, support people experiencing complex needs and help them move away from rough sleeping.
Position: Rough Sleeper Navigator (internal title)
Salary: £28,135 to £30,635 per annum
Location: Bradbury Centre and community based
Hours: 37 hours per week, worked on a rota including early mornings, late nights, weekends and bank holidays
Contract: Permanent
Closing date: 31st August 2026
Interviews: 8th September 2026
About the role
This is a hands-on outreach role providing intensive, end-to-end support to people who are rough sleeping and experiencing complex, interlinked challenges. These may include housing, substance use, offending behaviour and physical or mental health needs.
Working with individuals on the street and in the community, you will provide consistent, personalised support to help them access accommodation, healthcare, treatment, benefits and other essential services.
Key responsibilities include:
About you
You will be able to build trust with people who may have experienced trauma, exclusion and multiple disadvantages. You will be resilient, calm when managing challenging situations and committed to providing respectful, person-centred support.
You will need:
An NVQ Level 3 or equivalent qualification in health and social care, housing, information, advice and guidance, or a related subject would be advantageous.
About the organisation
You will join an organisation committed to preventing homelessness and helping people make lasting, positive changes. Its services are built around dignity, compassion and respect, with teams working collaboratively to provide safe, effective and responsive support.
Other roles you may have experience of could include: Outreach Worker, Homelessness Support Worker, Housing Support Worker, Recovery Worker, Substance Misuse Worker, Community Support Worker, Complex Needs Worker, Engagement Worker or Rough Sleeper Outreach Worker.
Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP
Help us ensure that no amputee needs to cope alone.
Fixed term contract for 2 years starting from the contract start date with the possibility of extending subject to funding.
The Limbless Association is looking for an experienced and passionate Regional Development Manager (one in the North including Northern Ireland and one in the South including Wales) to help expand our reach and strengthen support for amputees and their families across the UK.
This is an exciting opportunity to join a growing national charity and play a key role in developing partnerships, increasing engagement and ensuring more people can access life-changing support services.
You’ll work with rehabilitation centres, healthcare professionals, service users, volunteers, supports and sponsorship partners to strengthen referral pathways, grow regional outreach and ensure amputees feel informed, connected and supported throughout their journey.
We are looking for someone who:
In return, we offer flexibility, autonomy, supportive leadership and the opportunity to shape services that have real impact.
Context of role:
The Outreach Officer plays a key role in raising awareness of services, strengthening community
partnerships and supporting the delivery of high-quality bereavement support activities across the
region. The postholder will engage with local networks, coordinate events, and support volunteers while ensuring effective monitoring, reporting and continuous improvement.
This role sits initially within Shropshire, Worcestershire and Herefordshire, but will expand to support phase 3 of the expansion which will include the West Midlands, Warwickshire and
Staffordshire.
Key responsibilities:
Support Service:
1. Event Coordination and Delivery
1.1: Coordinate and deliver regular community engagement activities, including; coffee mornings and
support events.
1.2: Organise and facilitate regular wellbeing and social activities, such as; walks or group sessions.
1.3: Represent the organisation at regional events, including supporting fundraising and CYP teams
when required.
1.4: Co-lead on bookings and coordination of Ty Uchaf, our respite house.
2. Awareness, Training and Engagement
2.1: Lead on regional awareness training delivery for non-emergency services and community-based
organisations.
2.2: Deliver additional 2wish training programmes as required, including Children & Young People
(CYP) and Bereavement in workplace support training.
2.3: Lead awareness and advocacy activities with local ‘support champions’, including professionals
within non-emergency services.
3. Partnership and Network Development
3.1: Actively engage with local bereavement networks through attendance at meetings, hosting
information stands and building strong professional relationships across the region.
3.2: Develop and maintain effective links with community partners to expand reach and awareness of
services.
4. Volunteer Support
4.1: Act as a key local contact for volunteers.
4.2: Support the recruitment, training and retention of volunteers in collaboration with the wider
team.
5. Administration, Monitoring and Reporting
5.1: Maintain and take ownership of relevant systems and spreadsheets, including those used for:
52: Event planning and delivery
5.3: Marketing and communications
5.4: Contact and engagement tracking
5.5: Professional and family engagement records
5.6: Accurately record interactions with stakeholders, including; families, professionals, champions
and referral partners.
5.7: Monitor and manage posts/content on Facebook family accounts.
6. Quality Assurance and Improvement
6.1: Support quality audits and contribute to continuous improvement processes.
6.2: Collect and review feedback from events and training sessions to inform future development.2.0 General:
1.1: To be responsible for organising own work agenda, time management and administration
1.2: To keep clear and up to date records on database of activities with families and any ensuing
action
1.3: To promote the on-going work and continued support that 2wish can offer
1.4: To work as part of a team providing support to suddenly bereaved families
1.5: To work alongside support team and maintain a seamless approach to service delivery
1.6: To maintain a high degree of confidentiality in accordance with the charity’s policies
1.7: To show respect and sensitivity for the cultural and religious beliefs of families
1.8: To undertake learning opportunities and seek them out for the team
1.9: To adhere to all company policies and procedures including Safeguarding, Confidentiality,
Health and Safety and Lone Working; and to be proactive in implementing new safe working
practices as appropriate
1.10: To attend weekend and evening community events in support of the charity as necessary
1.11: Participate as and when required in team meetings and one-to-one meetings, and
undertake, as appropriate, courses/training/other developmental activities, which is relevant to
the role
1.12: To contribute to the evaluation and monitoring processes to ensure effectiveness of
services and activities provided
1.13: Contribute on the social media platforms maintained by 2wish
It is the nature of the work that tasks and responsibilities are in many circumstances
unpredictable and varied. All employees are therefore expected to work in a flexible way and
tasks, which are not specifically covered in their job description may have to be undertaken.
This role is subject to a DBS check.
The client requests no contact from agencies or media sales.