Outreach support volunteer volunteer roles
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Roots Academy
At Roots Academy, we’ve built a learning experience that’s changing the lives of the ummah’s future leaders, change-makers and visionaries.
Our vision is enabling university students to live God-centred lives, so we teach structured, engaging and transformative face-to-face foundational Islamic education to over 2,000 students across the UK, Canada, Australia & USA.
Role Summary
To bring our vision to life, we are seeking a dedicated individual to join our dynamic marketing team. In this role, you will play a vital role in managing and strengthening our relationships with partner organisations. You will work closely with external partners to ensure they use our branding correctly, effectively market our classes, and maintain open lines of communication.
Key tasks
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Branding Compliance - Collaborate with partner organisations to ensure they correctly represent our brand in all marketing materials, including logos, imagery, and messaging.
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Marketing Support - Provide guidance and resources to partners for marketing our services effectively, including creating marketing collateral, campaigns, and promotional materials.
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Communication Liaison - Serve as the primary point of contact through social media between our organisation and partner organisations, facilitating clear and consistent communication channels.
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Training and Onboarding - Conduct training sessions and onboarding for new partner organisations to familiarise them with our brand guidelines, marketing strategies, and communication protocols.
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Performance Monitoring - Monitor the marketing efforts of partner organisations, track key performance metrics, and provide feedback and recommendations for improvement.
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Collaboration - Coordinate cross-functional efforts with internal teams, such as marketing, design, and external partnerships, to ensure alignment with partnership goals.
What we’re looking for
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Passion for Islamic education and the development of young Muslims.
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Strong understanding of branding, marketing, and communication principles
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Excellent interpersonal and communication skills.
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Ability to manage multiple partnerships simultaneously.
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Proficiency in project management and organisational skills.
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Analytical mindset for assessing partnership performance.
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Data Analysis Tools - Skills in data analysis tools like Microsoft Excel or Google Sheets for evaluating partnership performance and providing insights.
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Communication Tools - Proficiency in communication and collaboration tools like Slack, Microsoft Teams, or Zoom for maintaining open lines of communication with partners.
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Content Collaboration Tools - Knowledge of platforms like Google Workspace for collaborating on content creation and sharing documents with partners.
What we have to offer
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Be part of a team of 100+ dedicated volunteers from across the country.
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Receive continuous rewards for those that seek Islamic knowledge from the Roots platform.
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Be a part of a growing organisation that aims to revive and educate Muslims from a grassroots perspective.
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Receive in-house tarbiyah sessions to develop your deen.
Please note this is an unpaid volunteer position.
Volunteers are entitled to claim expenses incurred for food, travel and equipment, in line with our Expenses policy.
We teach structured, engaging and transformative face-to-face foundational Islamic education to Young Muslims across the UK and internationally.

The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As a Parent support group volunteer at our monthly get together on a Wednesday morning , you’ll support parents of deafblind children of all ages in a group setting. A friendly face at the group, you’ll welcome and talk to people to help them feel comfortable, encourage conversation and make sure they’re offered refreshments. You’ll also help set up and tidy away at the end of the group.
There is also an opportunity to work with our Schools Liaison Officer to help contact and organise external speakers to attend the group.
It’s a fantastic opportunity for you to meet new friends, learn new skills, have fun and make a difference supporting your community.
Your involvement in this role will ensure parents of deafblind children are able to meet others in a similar situation, access the support and information they need and enjoy meaningful activities. You’ll be great for the role if:
You have good verbal communication and listening skills
You enjoy meeting new people and being part of a team
You are aware of or are willing to learn about deafblindness
You can demonstrate empathy and compassion
You are over the age of 18
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.

Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a friendly and enthusiastic Residential Volunteer to assist our Community Engagement Officer and Volunteer Coordinator across the Aire Valley, at RSPB Fairburn Ings, and RSPB St Aidan’s.
Volunteers can expect training and experience in a broad range of skills including the following:
• Working with the Community Engagement Officer to create, plan, and deliver community engagement events onsite at RSPB St Aidan’s.
• Support offsite community engagement events and outreach activities.
• Work with the Community Engagement Officer to help manage, expand, and develop the Community Engagement and Ranger Volunteer Team.
• Provide support to the work of the Community Engagement Officer.
• Work closely with the Volunteer Coordinator to help develop a bespoke training programme for volunteer development across the Aire Valley.
• Support volunteer recruitment at site open days and offsite engagement events.
• Assist with the marketing of volunteer roles and community engagement events.
• Provide support to the work of the Volunteer Coordinator.
• Become a point of contact for volunteers regarding the use of Assemble (our online volunteer platform).
• Contribute to the wider reserve operations as and when required.
• This role will require some weekend and evening working.
3 months over this summer. Exact start dates are flexible. Currently recruiting for immediate start.
What’s in it for you
You will be joining a great team working for nature in the Aire Valley, getting first-hand experience of the environmental charity sector. During your stay you will play a key role connecting people to nature and will gain a wealth of experience in community engagement and volunteer management skills, working alongside experienced staff and volunteers.
Free accommodation and utilities can be provided for the whole of your placement. Access to your own transport will be essential.
Requirements
• 18+.
• We need a flexible volunteer, who is keen to assist with all areas of the work, with an enthusiasm for wildlife and a passion for the RSPB’s work.
• Friendly and approachable with an ability to engage with a wide range of people face to face.
• Comfortable working outside in all weather conditions.
• Happy to work alone and as part of a team.
• Willingness to work flexibly.
• Ability to think creatively.
• Confident using a range of computer programs including Word and Excel.
• Experience using social media platforms.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Help raise awareness and funds for Teckels in your local area. Our Community Volunteers champion our work, represent Teckels at events, and inspire others to get involved.
What you’ll be doing:
- Hosting stalls at local fairs and events
- Supporting supermarket collections or Pets at Home fundraising days
- Collecting donations and bringing them to the Centre
- Putting up posters, handing out leaflets, or sharing social posts
- Hosting fundraising events like bake sales or pub quizzes
- Supporting our fundraising events like the Spring, Summer and Winter Fairs and the Winter Ball
What you’ll need:
- Friendly, engaging, and confident talking to new people
- A passion for animals and Teckels’ mission
- Enthusiastic and proactive – happy to get stuck in
What’s in it for you:
- Induction, training and support
- New people, new experiences
- Skill-building and personal development
- A reference for employment or education
- A chance to help cats and dogs in your community
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Partnership & Purpose Lead
Role Type: Volunteer
Time Commitment: Flexible – approx. 2–3 hrs/month
Location: Remote or hybrid
About the role:
In this role, you’ll help grow Mindful Strides by reaching out to local businesses, wellness spaces, community groups, or organisations we can collaborate with. Your work helps expand our impact and build sustainable connections that align with our values.
You might enjoy this role if you:
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Enjoy networking, outreach, and relationship-building
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Feel confident writing or speaking to new people
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Are passionate about social impact and wellbeing
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Want to help Mindful Strides grow with intention
A community designed for you to connect through movement, nature and wellness!
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are LRMN?
We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.
Why do we need you?
Advocacy volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help them access the right service for them. This might be with us, a partner or another external service.
Our admin team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our admin team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As an Advocacy Volunteer, you will work alongside staff and fellow volunteers to provide practical support, advocacy, and guidance to individuals accessing our services. Your role is essential in helping service users navigate various systems, simple applications, access key entitlements, and receive the support they need to improve their circumstances.Your key responsibilities will include:
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Client Support:
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Assist clients in completing applications for:
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Free bus transportation
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Oyster cards (60+ and 65+)
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National Insurance Number (NIN)
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Nursery, school, and college admissions/registrations
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Signposting and Referrals:
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Ensure service users who cannot access our services are signposted or referred to appropriate external organizations.
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Information and Guidance:
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Help clients and referrers understand the services we offer and how to access them effectively.
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Administrative Support:
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Undertake various administrative tasks as identified by the team.
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Expanded Duties (as experience grows):
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Assist with additional basic applications not listed above.
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Support clients with simple letter writing and documentation.
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Take on other relevant duties as needed.
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Location & Schedule:
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This role is based in our Deptford office, specifically during Thursday drop-in sessions.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in a business environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants • Have regular support and supervision from the Business and Operations Officer • Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent communication skills
• Proactive and able to use own initiative
• Organised and methodical in their work
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.
What commitment do you need to make?
We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months.
How can you apply?
If you are interested in this role, we would love to hear from you. Please apply via CharityJobs.
Volunteers will be required to provide two referees and undergo a basic DBS check.
This is an unpaid volunteer role.
If you need this information in a different format or have any questions, please get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As an Enhanced First Response Volunteer, you will drive our hire car and go out with a partner volunteer to look for referrals made by StreetLink, engaging with those found sleeping rough, and passing on information to the Outreach team. Enhanced First Responders play a crucial role in ensuring people sleeping rough receive vital support from the Outreach team to move away from the streets and get connected to other local services. Please note, you have to be 25 years old or over to drive the hire car, but if you don't meet this criteria, please still apply as you can support with note taking and navigation between referrals.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are excited to be launching our first-ever volunteer led Armed Forces Community project in the North West and are now recruiting for a bank of volunteers across the region to help us reach veterans who are in need of support to enhance their wellbeing and quality of life.
If you are a veteran, or family member with experience of military life and are free to volunteer and give something back in your community, we would love to hear from you. You may have had personal experience of being medically discharged or since leaving the Armed Forces have found it difficult to transition to civvy street and want to help others to have a better experience. You may already have a reasonable understanding of what is available or lacking in your neighbourhood for veterans in your community. Our Volunteer Ambassadors will report into our experienced Volunteer Coordinator and will work remotely in their community, helping veterans by signposting them to organisations and charities that can help improve their circumstances.
Roles are on a voluntary basis and therefore unpaid. A car is essential and any business mileage or meeting costs will be reimbursed. A mobile phone will also be provided with training in Safeguarding and Confidentiality/Data Protection, Professional Boundaries and Lone Working. Applications are initially open to those living in Lancashire and particularly Chorley, Preston or Wigan. However, we also welcome interest further afield from those living in Liverpool/Merseyside or Cumbria.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you keen to make the workplace fun and engaging for our great people providing great care through the power of cycling?
- An expected time commitment of twice a month
- Volunteer role, expenses paid
- Location: West London
Using your own bicycle to live by your own values and love of cycling and embed them into the role
Confident in speaking with others and encourage others to model same behaviours
Create, promote and maintain a Trustwide Bicycle User Group
Organise a group of specific ride events with the support from the Travel and Transport Department, encourage people from under-represented groups to take part
Promote events through advertisement and branding with the support of the Communications and Facilities team. An expected time commitment of twice a month
Adhere to the relevant policies and procedures of the Trust, including Infection control, Health and Safety, Safeguarding, Equality and Diversity, Data Protection and Confidentiality policies
Opportunities to get involved in other areas of the Trust’s work, including our NHS careers
The client requests no contact from agencies or media sales.
We are looking for up to ten UK university students to join our volunteer Student Ambassadors team and help Ygam achieve its social purpose by reaching out to students at university. This will be achieved by advising Ygam on the needs of students, supporting with content development, organising activities at your campus, and join us at events to raise awareness of gaming and gambling harms.
We are seeking individuals who are outgoing, with a confident personality. You will enjoy engaging with other students and be able to advise us on the experiences of students with regards to gaming and gambling.We’d love to hear from students with an interest in mental health, psychology, content development, and gaming.
If you are interested, your application should include a copy of your CV and a cover letter (of no more than two sides of A4) detailing what you would bring to the Ygam Student Ambassador team and how your experiences (life and/or work) demonstrate our values of integrity, empathy, innovation, and empowerment.
Do you have a flair for communication and a desire to help us reach more people?
As a Marketing & Communications Assistant, you will work closely with the Project Leader to spread the word about our amazing Akioke Karaoke Confidence Club. You'll help us promote the club to potential members, volunteers, and the wider community, ensuring its success and sustainability.
Key Responsibilities:
- Content Creation: Assist the Project Leader draft engaging text for promotional materials (flyers, social media posts, website content).
- Social Media Support: Help schedule and post content on relevant social media platforms (e.g., Facebook groups, local community pages).
- Community Outreach: Identify local community groups, centres, schools, and organisations that could benefit from our club, and assist with distributing promotional materials.
- Information Gathering: Research relevant online forums, notice boards, and events where we can promote the club.
- Feedback Collection: Assist in gathering testimonials or feedback from members (with appropriate consent) to use in promotional efforts.
- Administrative Support: Help organise and maintain marketing materials and contact lists.
We're Looking For Someone Who Is:
- Creative and has a good eye for engaging content.
- Organised and attentive to detail.
- Familiar with social media platforms (e.g., Facebook, Instagram).
- Able to communicate clearly and concisely in writing.
- Proactive and able to take initiative with guidance.
- Reliable and able to commit to agreed-upon tasks.
- Passionate about the club's mission and helping us reach new audiences.
- Previous experience in marketing, communications, or social media is a bonus but not essential – a willingness to learn is most important!
Time Commitment: Flexible, approximately 2-4 hours per week, with tasks that can often be completed remotely or during mutually agreed-upon times, in collaboration with the Project Leader.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Hope Haven Initiative (HHI):
HHI is a community-focused non-profit supporting Peterborough residents with mental health resilience, emotional recovery, and life-skills empowerment. We're launching two transformative projects and need a dedicated project coordinator to help bring them to life.
Your Contribution:
As the Community Project Coordinator, you’ll manage logistics, volunteer schedules, and session planning across both projects—Wellbeing Circles and Restore Futures. You’ll track impact, liaise with partners, and ensure smooth delivery that aligns with HHI’s mission.
You Might Be a Great Fit If You:
- Have experience coordinating community or social projects
- Are highly organised, proactive, and people-focused
- Can commit time consistently for 6–8 months
- Value structure, empathy, and mission-driven work
Key Responsibilities:
- Coordinate sessions, logistics, and community engagement
- Maintain participant records, session reports, and feedback data
- Support project outreach and communications
- Ensure delivery aligns with HHI’s mission and values
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are LRMN?
We offer refugees, asylum seekers and other migrants a specialist and holistic service. We advocate for people’s rights, campaign for wider change, meet their basic needs and help them improve their wellbeing.
Why do we need you?
Triage volunteers are an essential part of our team, making sure that clients are able to access the right service. You will deal with initial client enquiries (in person, over the phone or by email), assess what support clients need and help the access the right service for them. This might be with us, a partner or another external service.
Our triage team is integral to the smooth running of LRMN. Without them our advisors wouldn’t be able to provide life changing support to the people who access our services.
Our triage team are the first people that clients will talk to so it is essential that we offer a safe, welcoming and non-judgemental space and give them the right information about the services we offer. Given the demand that we face, volunteers help us do that.
What activities will you be involved in?
As part of our triage team, you will volunteer alongside staff and fellow volunteers to:
• Welcome clients to our office/Migrant Hub and speak to them about their needs • Help clients and referrers understand the services we offer and how to access them • Respond to new referrals and upload them onto our case management system
• Contact clients to book in appointments and follow up referrals
• Take on other administrative tasks as identified from time to time
As you become more experienced, you may be involved in giving basic advice, providing support letters and other duties.
Our triage volunteers can be based at our office (in Deptford Monday-Friday), or our Migrant Hub drop-in service (in Woolwich on Tuesdays), or both! Just let us know in your application form what interests you.
You will be supervised by the Business and Operations Manager and/or Migrant Hub Coordinator but will liaise with staff across the organisation as appropriate.
What can you gain from this opportunity?
By volunteering with LRMN, you will:
• Make a difference to the lives of migrants, asylum seekers and refugees living in south-east London
• Be part of a diverse, knowledgeable and proactive team in an organisation that has been running for over 25 years
• Gain experience of admin work in a business environment
• Gain an understanding of the issues affecting refugees, asylum seekers and migrants
• Have regular support and supervision from the Business and Operations Officer
• Be provided out of pocket expenses to the value of £6 for lunch per day (4+ hours) & up to £15 travel expenses (when volunteering in the office for 4+ hours)
Is there induction and training?
Yes, we provide a comprehensive induction to all new volunteers. This covers roles and responsibilities, safeguarding, record keeping and use of our client management system (Advice Pro).
You will be provided with the training needed to perform the role and will have the opportunity to join training with the whole LRMN team.
Who are LRMN looking for?
We’re looking for someone who is:
• Passionate about supporting migrants, refugees and asylum seekers
• Friendly and approachable and can manage professional boundaries
• Excellent communicatiuon skills
• Proactive and able to use own initiative
• Organised and methodical
• Respectful of client confidentiality
• Experienced in working with multicultural communities
• Able to use their digital skills to make referrals and manage online systems
LRMN is committed to equality and diversity. We pride ourselves on having a diverse team with a range of experiences. We encourage people with lived experience of the asylum and/or immigration system to apply. If you need additional support to apply or volunteer, please contact us.
What commitment do you need to make?
We ask volunteers to commit to volunteering one day a week during office hours (Mon-Fri) for at least six months.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The ESOL (English for Speakers of Other Languages) Service
Our ESOL provision is part of the Centre’s Employment and Learning Service, which also includes digital inclusion and employment support.
We have qualified volunteer ESOL teachers providing 1:1 support to clients who want to improve their English. We also have a couple of volunteers running small conversation classes at the Centre, within our Family Services.
We now want to expand our ESOL offer to include learning opportunities offsite in a group setting to adults and young people in temporary accommodation, mainly asylum-seeking families.
What will you be doing?
- Conversational English with a small group
- Find out from your students what areas they want to cover and what skills they want to develop
- Encourage a positive atmosphere where students feel they can make mistakes
- The aim of the groups is to help our clients to become more independent and to pursue their social and professional goals.
- Be aware of the variety of levels within the class, providing support for weaker students and challenge for stronger ones
- Give students encouragement and constructive feedback
- To liaise with the manager of Family Services and communicate any issues that arise with the class
How does this role make a difference?
This support provided by volunteers to our clients really helps them progress with their English. Often clients do not have opportunities to learn English or interact with an English speaking person, so this opportunity is invaluable to them. Improving our clients English also enables individuals to access our other services such as welfare rights and Immigration advice services, digital inclusion, which will in turn, improve their employment prospects and assist in integration in their local community.
Who will you be helping?
Our clients are refugees, migrants and asylum seekers who are unable to afford or access English classes at colleges. We have many clients at the Centre who need support with their English.
What are we looking for?
- Experience in teaching English as a second language to adults in a group setting and to mixed abilities and a range of languages.
- A recognised ESOL/EFL teaching qualification such as CELTA.
- Good communication and organisational skills.
- An awareness of some of the issues that affect refugees, asylum seekers and migrants.
- A commitment to upholding the Centre’s values of valuing each person, welcoming, encouraging potential, working together, reflecting and improving.
Time Commitment:
The class will run on Wednesdays from June 2025, from 10.30am – 12/12.30pm. We ask for a commitment to run this 90 – 120-minute class for at least two terms ideally.
How will you be supported?
- You will be supported by our Volunteer Coordinator, the Manager of Family Services and the wider team
- You will receive a Centre induction.
- You will have access to e-learning modules on a range of topics.
- You will be reimbursed for reasonable and agreed ‘out of pocket’ expenses such as travel.
- You will be invited to social and other events
Recruitment Procedure
Register on our online volunteering database. We will contact you and, if suitable, arrange an informal interview.
The Centre enables families, children and young people to overcome poverty and avoid homelessness.
The client requests no contact from agencies or media sales.
Purpose of the Role
This volunteer role is a key part of the HFEH Mind team delivering a range of services across Hounslow. Mind The Carer! is a new service designed to support and enhance Mental Health and Wellbeing, social connections and provide a Community Network for Adults Carers, (18 years and over), across the borough of Hounslow. By providing this direct support, we aim to reduce isolation, self-neglect and loneliness and as a result, facilitate access to local services and connect them with others who understand their day-to-day experiences. The Service will offer a platform and space for the Service Users to build Social Networks, through regular activities, provide psychoeducation, information and social prescribing pathways to other services, with Service Users shaping the project's direction and available support.
Main Responsibilities
To work closely with the team and Adult Services, Service Manager, attend weekly group sessions, (lasting up to three hours), offering opportunities for socialising and mental health support. Support with the Carers Activities Calendar, a monthly activity, for both Carers and their Cared For, as planned and support the service in general. There may also be further opportunities to train as a volunteer for other Services, in the future.
Tasks
All relevant training will be provided
- Attend weekly group sessions, (lasting up to three hours), with the team
- Attend weekly Carers Activities
- Attend monthly Carers and Cared For Activities
- Support/work with the Team to build the Carers Activities Calendar
- Provide information on the Mind The Carer! Service
- Support at outreach and community events
- Register potential Clients, wanting to access Mind The Carer! Service
- Support with follow up surveys for those who have accessed the Service and obtained their feedback to improve our services
- A willingness to undertake training courses
- Uphold HFEH Mind values and behaviours
General Responsibilities
All relevant training will be provided
• Undertake any other duties commensurate with the level of the role
• Embrace diversity and share in our commitment to equality of opportunity and to eliminating discrimination
• Share our commitment to safeguarding adults and children at risk of harm
• Use the charity’s resources efficiently and effectively to ensure that our financial resources are demonstrably used for the benefit of our service users
• Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy
Type of person we are looking for:
We welcome applications from those completing studies in Psychology, Counselling/Psychotherapy and/or any Allied Health Profession with a focus on supporting those with mental health needs.
However, your attitude, motivation and commitment are just as important as your training/qualifications and/or any previous experience. We will review all applications individually and assess them on their unique merits, so do not be discouraged from applying, even if you do not meet all the criteria listed below.
We encourage applications from those with lived experience of mental health problems, as well as those from Black, Asian and minority ethnic communities.
Essential
- An interest in identifying and working with hidden and identified Carers
- Supporting those with mental health needs to access Carers services
- An appreciation of the complex factors that can precipitate, maintain and exacerbate mental health problems
- Good oral and written communication skills, (including listening skills); the ability to communicate in a patient, considered and empathetic manner
- Excellent organisational skills, with the ability to follow administrative procedures
- A team player who is willing to chip in and work reflexively, responding to the challenges that arise from working in a dynamic environment
- IT skills: able to update spreadsheets, use web-based applications, video-conferencing software and Microsoft Office applications
Desirable
- Carers experience, including with friends and family
- Experience of supporting people with mental health needs, in a voluntary, paid and/or personal capacity, (i.e. friends and family)
- Previous involvement with local community groups / networks / feedback groups
- Awareness of the cultural barriers that may exist to seeking mental health support
Time commitment and expenses:
· 10 - 12 hours per week
· 2 - 3 days per week: Mondays/Wednesdays/Fridays
- Please indicate your preferred volunteering day(s) on your application
· We request a minimum commitment of 3 months of volunteering after the completion of your induction
· We will provide volunteers with an induction, training and ongoing mentoring to support them in the role
HFEH Mind value equal opportunities; and are proud to foster a workforce of volunteers and employees that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.




The client requests no contact from agencies or media sales.