Outreach volunteering coordinator jobs

Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.

HOURS: 18 hours per week, worked flexibly, mostly Monday to Friday. To include at least one evening per month

TERM: Permanent

SALARY: £12,000 - 13,000 per annum (full time equivalent to £24,000 - 26,000 per annum depending on experience and qualifications)

LOCATION: Home based or office based with regular travel within Surrey and NE Hants 

REPORTING TO: Mental Health Lead

ACCOUNTABLE TO: Surrey Coalition Board of Directors

CLOSING DATE: 22nd June 2026 at 10:00am

Surrey Coalition of Disabled People

Our vision is a world where difference is valued, and diversity is celebrated. A world where everyone has the same rights, freedoms, choices, and opportunities.

Surrey Coalition of Disabled People is an innovative organisation that is led by disabled people working together to achieve our vision.

Purpose of the Role

Surrey and Borders Partnership NHS Foundation Trust (SABP) have contracted Surrey Coalition of Disabled People and LF Solutions to provide independent administration and support to FoCUS, their Forum of Carers and people who Use Services.

FoCUS enables people to have their say and influence the mental health services they receive within Surrey and Northeast Hampshire.

FoCUS was set up by SABP to:

· Place people at the heart of the delivery and design of mental health services

· Set standards for how they involve people

· Measure how well they involve people

· Measure how well they deliver services

This role is intended to facilitate and coordinate involvement in FoCUS by promoting the network and encouraging people who use the Trust’s services and carers to join and participate in user involvement activities, and raise themes heard from member experiences to the Trust for discussion.

Main Responsibilities

Promotion of FoCUS

· Encourage and enable people with experience of mental health services and carers to join FoCUS and to influence SABP’s services.

· Increase awareness of the benefits of user involvement and representation in building people’s confidence, sense of worth and self-esteem and in helping people to achieve greater social inclusion.

· Promote FoCUS to people who use SABP’s services and carers, across Surrey and Northeast Hampshire. Using a variety of communication and engagement methods including attending relevant outreach and community events with an exhibition stand or promotional materials.

· Increase the number of service users and carers joining as FoCUS members.

· Develop and maintain personal contacts within SABP’s services in Surrey and Northeast Hampshire to promote FoCUS to their clients, and encourage key staff to attend Community Group meetings.

· Liaise with other services including Community Mental Health Recovery Services, Integrated Neighbourhood Teams and other public services and voluntary sector providers to promote FoCUS and encourage them to promote FoCUS membership to their clients.

Management of the Network

· Contact new FoCUS members to ensure their support and access needs are met and to encourage them to attend their local Community Group meetings.

· Work with LF Solutions to maintain and manage network enquiries, new members, meeting planning and delivery of the activities of the forum.

· Act as main contact for service users, carers and professionals for the FoCUS network. Manage inbox and all enquiries.

· Chair the meetings of the forum to ensure the smooth running of meetings and enable everyone to contribute in a welcoming and supportive atmosphere.

· Encourage members to attend FoCUS meetings and drop in’s to share recent service experiences.

· Produce a quarterly mental health Newsletter to promote outcomes achieved, manage the social media accounts for FoCUS.

Reporting

· Maintain accurate records. Keeping confidential member information up to date, undertaking data cleanses, recording meeting attendance and topics of discussion. Track activity and outcomes data for reporting purposes.

· Provide a quarterly report on activities and membership to SABP.

Development of volunteer FoCUS Representatives

· Encourage FoCUS members to put themselves forward to become a volunteer FoCUS Representative, explaining the nature and commitment of the role.

· Work with FoCUS Representatives on plans for engagement in their Areas and to agree their individual level of involvement in promoting FoCUS. Help them prepare their respective contributions to their Community Group meetings.

· Organise and attend a quarterly meeting of the FoCUS Representatives to prepare contributions to FoCUS Committee meetings, and provide support as required.

· Identify any training needs of FoCUS members and Representatives, to empower them to fulfil their potential and build personal skills and confidence to have their say.

General Duties

· Encourage existing and new FoCUS members to also join Surrey Coalition of Disabled People and the Independent Mental Health Network, offering opportunities for involvement in other issues affecting their lives.

· At all times, to work within Surrey Coalition’s policies. Including equal opportunities and health and safety, safeguarding, confidentiality and data protection.

· To work as a member of the team promoting FoCUS, including FoCUS Representatives and staff of Surrey Coalition and LF Solutions.

· Work flexibly to meet the responsibilities of the role and be responsive to any feedback.

· Carry out any other tasks within the scope of the role, as required by the Chief Executive and Mental Health Lead.

Person specification

It is essential that you have:

· Understanding of the value of user involvement and representation

· Understanding of mental health conditions and services

· Experience of working with groups and/or volunteers in community-based settings

· Excellent communication skills with the ability to communicate effectively in a range of formats and with a variety of audiences 

· Good interpersonal skills to work with others to achieve objectives

· Self-motivated and able to work independently

· Advanced organisation and coordination skills with the ability to prioritise and plan your own workload

· Have a methodical approach to information gathering, recording and reporting

· A high degree of self-motivation and able to work on own initiative

· Confident phone call manner

· The ability to work safely from home and willingness to do so, or the ability to work from our office in Burpham

· Good level of computer literacy including all Microsoft packages with experience of using a range of databases, and video conferencing software

· The ability to travel around the county including occasional travel to the main office base in Burpham

It is desirable that you have:

· Personal experience of receiving mental health services or caring for someone who has

· Experience of chairing or facilitating meetings or groups

· Knowledge and/or experience of working with people who have used mental health services and/or carers

· Knowledge and experience of user and carer involvement in Surrey and North East Hampshire

· A good understanding of the Health, Social Care and Voluntary, Community and Faith Sector (VCFS)

· A understanding of GDPR and adult safeguarding principles

· Live within Surrey or North East Hampshire

This role requires the successful applicant to be subject to an Enhanced Disclosure and Barring Check (we will organise and pay for this for you if you are successful). 

As part of a remote working and flexible team we will support you to find the ways of working that suit you best. 

What we offer you:

· Flexible working hours

· Induction training and support

· On-going training and development and the opportunity to complete accredited training

· 27 days annual leave per annum (excluding bank holidays), raising to 28 days after 2 years of service 

· Access to our Employee Assistance Programme

· Company Pension Plan

· Equipment (laptop and mobile phone)

· Pre-agreed expenses

· A great team and the opportunity to really make a difference! 

To apply

Fill in the application form available on our website by 10am on 22nd June 2026. CVs won't be accepted.

If you think you might be interested in this role and would like to have an informal chat about it, please do get in touch!  You can contact Immy Markwick by calling our office.

Exercise and Socialise is a programme of weekly exercise sessions specially designed for different needs, abilities and interests, but all aimed at the frail and unconfident.

For the financial year 2026/27 we have funding to provide 30 classes across the 5 neighbourhoods in Lambeth, maximising coverage and giving space to local needs.

The primary focus is on improving physical health and confidence and getting people active again and increasing their resilience. But it also has secondary aims of decreasing isolation and improving people's mental health.

Specific Duties

1. To assess referrals that come in and assess their eligibility. Help them choose a suitable class based on their ability.
2. Responsible for sourcing accessible venues.
3. Setting up the groups and engaging paid instructors.
4. To provide regular monitoring and impact reports for our funders, using both qualitative and quantitative data to demonstrate how the support has benefited participants.
5. To regularly monitor the KPIs and outcomes set by funders, ensuring the project remains on track to achieve targets and identifying any areas requiring additional support or improvement.
6. To deliver a diverse mix of exercise groups, including chair yoga, seated aerobics, Tai Chi, and seated jive. Offer low-impact sports like table tennis and weight training, and introduce targeted activities specifically designed to overcome the challenge of engaging older men.
7. To promote the groups at meetings and support our comms team to promote the service.
8. To create referral pathways for health professionals, Social Prescribers Link Workers, Neighbourhood Wellbeing Workers, etc.

General Duties

1. Work closely with the Head of Commercial Services and Volunteering.
2. Develop and maintain links with Public Health and the Community Rehab and Falls team.
3. To recruit tutors/instructors who have adequate qualifications and insurance.
4. To make sure relevant information/registers are collected and put on our Podio system.
5. To have relevant information about clubs, groups and MYSocial so that when the course ends, people have the confidence and fitness to join other exercise/activities.
6. Carry out a wellbeing assessment (via the Outcome Star) and monitor at the beginning and at the end of the course to monitor impact on mobility and wellbeing at the end of the course and record and report findings on Podio.
7. Manage budgets and resources.

List some of the key achievements/developments that you would expect a new jobholder to have
completed in the first six months in the role

● To have completed all key training courses relevant to the role and to working at Age UK Lambeth
● Analyse the current service versus the new funding requirements and make adjustments to the system and reporting
● Meet with all the trainers
● Connect with all venues and their contacts
● Set up the shelter scheme exercise classes
● Set up the Awards for All exercise classes

Please note the contract length and salary:

Fixed-term contract of:
● 31.5 hours until March 31st 2027.
● Due to funding, the hours will be reduced to 14 hours (2 days a week) from April 1st 2027 to March 31st 2028.

Salary of:

£27,595 per annum for 35 hours
● Pro-rata: 31.5 hours until 31/03/2027 at £24,835, reducing to 14 hours at £11,038 from 01/06/27 to 31/03/28.

Are you an excellent communicator who is able to motivate and empower others?

We are looking for new team members to join our service supporting Carers across Havering to improve their health and wellbeing, and access wider support that meets their needs.

This is a great opportunity to support local communities, working with Adult Carers and Young Adult Carers and helping them to make informed choices, build confidence, sustain their independence, and access support that meets their individual needs. You will carry out assessments to understand people’s individual circumstances and level of need, working together to co-produce support plans. This will involve meeting Carers in community settings and conducting home visits. The team also facilities coffee mornings and activities offering Carers opportunities for peer support and to take a break from caring.

You’ll build on your local knowledge to signpost and facilitate access for Carers to support services, including financial and benefit advice, housing, health and safety home systems, and leisure and social activities. You will support the development of escalation plans so that Carers are prepared for unforeseen circumstances that would impact negatively on ability to care.

We have a part-time roles available (22.5 hours), and applicants should have relevant personal or professional experience of working with Carers and/or vulnerable adults in a relevant sector. It’s essential that you are confident using IT and maintaining excellent records. You’ll need a practical understanding of barriers faced by Carers, and an awareness of cultural differences and access to services.

Due to the area covered by the service, you will need a valid UK driving licence and access to your own vehicle.

Apply today!

We offer our employees:

· Inclusive values-based environment

· Competitive remuneration package

· Workplace pension scheme

· Generous annual leave entitlement plus bank holidays

· Carers Leave

· Opportunities for hybrid working

· Benenden Health Care

· Death in Service Benefit

· Cycle to Work Scheme

· Employee Supported Volunteering scheme

· Development opportunities

· and more

Imago is committed to Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Please either submit your CV with a short covering note or visit our website for full details.

Imago recognises that many people in our society experience discrimination or lack of opportunity for reasons that are not fair. We aim to create a culture that respects and values each other’s differences, and see these differences as an asset, as they improve our ability to meet the needs of the organisations and people we work with. We proactively seek to increase opportunities for inclusion and celebrate diversity across our organisation and within communities.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact.

FTWW is looking for a Communications Coordinator! The successful candidate will develop and grow the organisation’s online platform, including sharing information, resources and signposting within FTWW’s pan-Wales virtual peer support community and beyond.

The role is full-time (0.8 FTE considered for the right candidate), home-based within Wales, with occasional travel to events and meetings, so a driving licence and access to a car would be an advantage. We work flexibly, but core working hours are between 10am-4pm, and the successful candidate will be expected to work some evening and weekends, as required.

We are a small but mighty charity where no two days are the same. You may be involved in promoting a focus group to our members one day and meeting with a journalist the next. We currently have over 100 registered volunteers and over 2000 members of our online community, and you will work closely with our Volunteer & Community Coordinator to ensure that our members are at the heart of what we do.

The ability to speak Welsh, or a willingness to learn, is desirable.

Successful applicants will need to complete a basic DBS check and provide references before any offer of employment is made.

As a Disabled People’s Organisation, we recognise that AI can be a helpful tool for structuring written applications. We ask that, if you choose to use AI, your application remains an accurate and authentic reflection of your own experiences, skills, perspectives, and voice.

For more information, including accessible formats, please see the attached document.

Interviews will be held via Microsoft Teams, in the week commencing 6th July.

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Mae FTWW yn chwilio am Gydlynydd Cyfathrebu! Bydd yr ymgeisydd llwyddiannus yn datblygu ac yn tyfu platfform ar-lein y sefydliad, gan gynnwys rhannu gwybodaeth, adnoddau, a chyfeirio, o fewn cymuned rithwir FTWW sy’n darparu cefnogaeth gan gymheiriaid i bobl ym mhob cwr o Gymru a thu hwnt.

Mae hon yn swydd amser llawn (ystyrir 0.8 FTE ar gyfer yr ymgeisydd iawn), wedi’i lleoli gartref yng Nghymru, â theithio achlysurol i ddigwyddiadau a chyfarfodydd, felly byddai trwydded yrru a mynediad at gar yn fanteisiol. Rydym yn gweithio’n hyblyg, ond yr oriau gwaith craidd yw rhwng 10am a 4pm, a disgwylir i’r ymgeisydd llwyddiannus weithio ambell gyda’r nos a phenwythnos, yn ôl y galw.

Rydym yn elusen fach ond pwerus lle mae pob diwrnod yn wahanol. Gallech fod yn ymwneud â hyrwyddo grŵp ffocws i’n haelodau un diwrnod ac yn cyfarfod newyddiadurwr y diwrnod canlynol. Ar hyn o bryd mae gennym dros 100 o wirfoddolwyr cofrestredig ac mae gan ein cymuned ar-lein dros 2000 o aelodau. Byddwch yn gweithio mewn cysylltiad agos â’n Cydlynydd Gwirfoddolwyr a Chymunedau er mwyn sicrhau bod ein haelodau wrth graidd yr hyn rydym yn ei wneud.

Mae’r gallu i siarad Cymraeg, neu barodrwydd i ddysgu, yn ddymunol.

Bydd angen i’r ymgeisydd llwyddiannus gwblhau gwiriad DBS sylfaenol a darparu geirdaon cyn y byddwn yn cynnig swydd iddo.

Fel Sefydliad Pobl Anabl, rydym yn cydnabod y gall deallusrwydd artiffisial (AI) fod yn ddefnyddiol er mwyn strwythuro ceisiadau ysgrifenedig. Os ydych yn dewis defnyddio AI, gofynnwn i chi sicrhau bod eich cais yn parhau’n adlewyrchiad cywir a dilys o’ch profiadau, sgiliau, persbectifau a’ch llais chi eich hun.

I gael rhagor o wybodaeth, gan gynnwys fformatau hygyrch, gweler y ddogfen ynghlwm.

Cynhelir cyfweliadau drwy Microsoft Teams, yn ystod yr wythnos yn dechrau ar 6 Gorffennaf.

Project and Engagement Coordinator

Job Title: Project and Engagement Coordinator
Location: Shropshire and Telford & Wrekin / county-wide community-based role
Responsible to: Head of Operations and Service at Stay
Responsible for: Intensive Support Workers and associated delivery
Hours: 37.5 hours per week
Contract: Fixed term, linked to project funding
Salary: £32,103 Per Annum
Base: Hosted by Stay, with travel across Shropshire and Telford & Wrekin as required

Job Purpose

The Project and Engagement Coordinator will play a central role in the implementation, coordination and day-to-day delivery of the Partners for Change project. Hosted by Stay and working across the wider partnership, the postholder will help ensure that the project delivers a high-quality, joined-up, trauma-informed and person-centred response to homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis across Shropshire and Telford & Wrekin.

This is both an operational and strategic role. The postholder will coordinate activity across partners, support delivery against agreed outputs and outcomes, manage data and reporting requirements, and help maintain strong communication, consistency and shared practice across the project.

A key part of the role will be the direct line management and operational oversight of the Intensive Support Workers. The Project and Engagement Coordinator will provide leadership, supervision, caseload oversight, quality assurance and day-to-day guidance to the Intensive Support Worker team, ensuring that support is well coordinated, responsive, safe and effective.

The role will also lead on engagement activity linked to the project, including partnership working, community engagement, peer support approaches, co-production, service development and the promotion of client voice. The postholder will help act as the operational bridge between frontline delivery, partner coordination, and project performance.

Key Responsibilities

1. Project Coordination and Delivery

• Coordinate the day-to-day implementation of the Partners for Change project across the partnership.

· Support the effective delivery of a county-wide, joined-up service for people experiencing homelessness, rough sleeping, housing insecurity, multiple disadvantage and crisis.

• Help ensure that project activity remains aligned with agreed aims, outputs, outcomes, funding requirements, and partnership commitments.
• Monitor progress across key areas of delivery and identify issues, risks, gaps, or delays requiring action.
• Work closely with partner organisations to support consistent and coordinated operational practice.
• Help maintain clear communication between delivery partners to ensure a seamless and person-centred service offer.
• Support the practical organisation of meetings, delivery planning, shared actions and follow-up tasks across the partnership.

2. Line Management of Intensive Support Workers

· Provide direct line management to the Intensive Support Workers employed as part of the project.

· Offer day-to-day leadership, supervision, support and guidance to Intensive Support Workers delivering community-based interventions.

• Allocate and oversee caseloads, areas of work and priorities to ensure an effective, safe and balanced outreach response.
• Monitor staff workload, performance, wellbeing and professional development.
• Carry out regular one-to-one supervision, case discussions, support reviews and appraisal processes in line with organisational policy.
• Provide reflective practice support and help staff respond effectively to challenging, complex and high-risk situations.
• Promote consistent standards of trauma-informed, person-centred, strengths-based and professionally accountable practice.

· Support induction, training, development and ongoing quality improvement within the Intensive Support Worker team.

• Ensure outreach delivery is well coordinated and responsive to both urgent need and planned support.

3. Oversight of Outreach Delivery

• Oversee the operational delivery of intensive outreach support across Shropshire and Telford & Wrekin.
• Ensure outreach activity is targeted appropriately towards people who are rough sleeping, homeless, at risk of homelessness, in crisis, excluded from services, or experiencing multiple disadvantage.

· Ensure support is accessible and responsive for people experiencing multiple disadvantage and for those in crisis, including individuals who may face barriers to engagement with mainstream services.

• Support the team to deliver holistic assessments, support plans, urgent interventions, advocacy, referrals, and warm handovers.
• Monitor outreach caseloads, client journeys, and support outcomes to help ensure effective and timely intervention.
• Help identify patterns of need, service gaps and barriers to engagement, and respond to these through operational planning and partnership discussion.
• Promote high standards of client engagement, safeguarding practice, risk management, professional boundaries and record keeping.
• Provide additional support or escalation where cases are particularly complex, high risk or blocked.

4. Partnership Working and Multi-Agency Coordination

• Act as a key operational link between Stay, The Shrewsbury Ark, KiP and other external stakeholders.
• Build and maintain positive working relationships with local authorities, housing providers, health services, voluntary organisations and community groups.
• Contribute to a coordinated county-wide response by supporting shared planning, communication and problem solving across agencies.
• Attend and contribute to partnership meetings, case coordination meetings, strategy discussions and service development forums.
• Help ensure that referrals, pathways and inter-agency communication are clear, effective and person-centred.
• Work collaboratively to reduce duplication, close gaps between services and improve continuity of support for clients.

5. Monitoring, Data and Reporting

• Oversee the collection, recording and monitoring of project activity, outputs and outcomes.
• Support the effective use of shared case management and reporting systems, including In-Form or other agreed systems.

· Check that Intensive Support Workers and relevant project partners maintain timely, accurate and high-quality records.

• Collate data, narrative updates, case studies and evidence of impact for internal monitoring and external reporting.
• Contribute to reports for funders, managers, trustees and partnership governance arrangements as required.
• Monitor progress against targets and help identify where corrective action or additional support is needed.
• Support a culture of evidence-led delivery, accountability and continuous learning.

6. Client and Community Engagement and Volunteering

· Lead community engagement activities to raise awareness of homelessness and rough sleeping.

· Build relationships with local communities, stakeholders, schools, faith groups, businesses, and partner agencies.

· Support the development of communications, events, and engagement opportunities that promote the project and encourage community involvement.

· Help coordinate volunteer involvement, including supporting recruitment, induction, and ongoing engagement in partnership with delivery teams.

· Contribute to wider service development, co-production, and tenancy-readiness activities to strengthen the overall partnership offer.

7. Service Development and Quality Improvement

• Contribute to the ongoing development and improvement of the project model and operational practice.
• Support the development and facilitation of co-production opportunities, ensuring people with lived experience are involved in service planning, feedback, and continuous improvement of the project.
• Identify learning from delivery, feedback, case trends and data, and use this to inform service improvement.
• Support consistency in standards, approaches and quality across partners where possible.
• Help embed trauma-informed, anti-discriminatory, inclusive and psychologically informed ways of working.
• Contribute to shared learning opportunities, best-practice sessions and reflective discussions across the partnership.
• Support innovation and practical problem solving in response to emerging needs or operational challenges.

8. Safeguarding, Risk and Compliance

• Take responsibility for safeguarding practice within the scope of the role, ensuring concerns are identified, recorded and escalated appropriately.

· Support Intensive Support Workers to assess and manage risk in relation to rough sleeping, self-neglect, exploitation, poor mental health, substance use, domestic abuse and other forms of vulnerability.

• Ensure lone working, health and safety, confidentiality, information sharing and data protection procedures are followed consistently.
• Promote safe working practice for staff delivering outreach in community settings and high-risk environments.
• Contribute to incident review, learning and service response where safeguarding or serious concerns arise.
• Maintain clear accountability, professional boundaries and lawful information handling at all times.

9. Communication and Representation

• Act as a professional and credible representative of the project and host organisation in meetings, networks and partnership settings.
• Communicate clearly and constructively with colleagues, clients, partners and stakeholders.
• Support internal and external communication relating to project activity, engagement and impact.
• Help ensure that information shared across the partnership is timely, accurate and useful for delivery.
• Contribute to presentations, briefings, updates and promotional materials as required.

General Duties

• Work at all times in line with the organisation’s mission, values, policies, and procedures.
• Promote equality, diversity, dignity, and inclusion in all aspects of the role.
• Undertake any other reasonable duties consistent with the nature and level of the post.
• Travel across Shropshire and Telford & Wrekin and work flexibly in response to project needs.

Person Specification

Essential

• Experience of coordinating projects, services or multi-agency work in a housing, homelessness, community, health, social care or voluntary sector setting.
• Experience of supporting or managing staff in a frontline service environment.
• Experience of working with people who are homeless, at risk of homelessness, or affected by multiple disadvantage.

· Experience of working with people in crisis and those facing multiple disadvantage, including individuals who may be excluded from or unable to engage with mainstream services.

• Strong understanding of trauma-informed, person-centred and strengths-based practice.
• Experience of partnership working and building effective relationships across organisations and sectors.
• Ability to coordinate operational delivery, manage competing priorities and maintain oversight of multiple workstreams.
• Experience of case oversight, support planning, referrals, safeguarding and risk management.
• Experience of monitoring performance, maintaining records and contributing to reporting requirements.
• Strong organisational, communication and interpersonal skills.
• Ability to lead with clarity, empathy and accountability.
• Good IT and data management skills, including confidence using case management or monitoring systems.
• Ability to travel across the county and work flexibly as required.

Desirable

• Experience of managing outreach or community-based support services.
• Knowledge of homelessness systems, housing pathways and local authority processes.
• Experience of working within funded projects with outputs, outcomes and reporting requirements.
• Experience of co-production, peer support, service-user engagement or community engagement.
• Experience of using In-Form or similar client record / case management systems.
• Knowledge of the challenges affecting people with no recourse to public funds, substance use needs, mental health needs or neurodiversity.
• Full driving licence and access to transport, where required for the role.

Key Skills and Attributes

• Strong leadership and coordination skills
• Calm, organised and solution-focused approach
• Compassionate, professional and non-judgemental manner
• Ability to motivate, support and develop staff
• Strong partnership and relationship-building skills
• Commitment to high-quality, inclusive and trauma-informed practice

· Ability to engage effectively with people in crisis and those experiencing multiple disadvantage, including individuals who may face barriers to accessing mainstream services.

• Confidence in handling complexity, challenge and change
• Ability to balance strategic oversight with practical operational delivery

Additional Information

This role combines project coordination, staff management, partnership working and frontline service oversight. It requires a flexible, organised and relationship-based approach, with the ability to work across organisational boundaries and support both strategic delivery and day-to-day operational practice.

The postholder will be expected to work with people experiencing crisis, exclusion and multiple disadvantage, and to support staff working in complex community settings.

The role is subject to satisfactory references and an enhanced DBS check where required.

Are you passionate about ensuring people with lived experience are at the heart of creating change? Join Shelter as a Senior Lived Experience Coordinator and help shape and influence our campaigns, policy and communications work through meaningful involvement and co-production.

About the role

This is an exciting role within the Lived Experience Insight team, focusing on development and co-ordination of an engaging and impactful involvement and coproduction programme that delivers meaningful opportunities for people with lived experience of the housing emergency to shape and influence Shelter’s work. You will lead on planning and delivery of Lived Experience Insight across your directorate through front line delivery in the CPC Directorate and supportive line management.

Role specifics

We’re looking for someone who can lead and develop meaningful lived experience insight work that helps shape services, influence change and strengthen co-production across Shelter. You’ll work closely with teams across your directorate and nationally to coordinate insight projects, share learning and embed lived experience into decision-making and ways of working. The role requires you to support wellbeing, safeguarding and personal development for people involved in our work and helping create pathways into volunteering and employment. You’ll also design and deliver training and resources for colleagues, while ensuring activity is well monitored, evaluated and continuously improved.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About the team

The Lived Experience Insight team deliver involvement and co-production activities across the organisation, which shape the ongoing design, delivery and governance of Shelter’s work. People with lived experience are involved in a range of ways, including lived experience groups, codesigning Shelter's services and campaigns, sharing decision making on staff recruitment and supporting external influencing and systemic change via consultation and coproduction with key stakeholders.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet everyday millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

Safeguarding statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies. 

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Young Citizens is recruiting a Programmes Coordinator to join us in a hands‑on role at the heart of our mission to help young people become active, engaged and informed citizens. As part of our national charity’s central team, you’ll support the delivery of high‑quality programmes that connect young people with citizenship education, from legal initiatives such as mock trials to social action challenges and workshops.

Your Role’s Purpose

Young Citizens is recruiting a Programmes Coordinator to play a hands-on role at the heart of our mission to help young people become active, engaged and informed citizens. Working across our portfolio, you’ll support the delivery of a range of programmes, from legal education initiatives such as Mock Trials and The Big Legal Lesson, to Citizenship Workshops and social action programmes like the Make a Difference Challenge. 

You’ll coordinate engaging, high-quality experiences for schools, working closely with teachers, volunteers and partners to ensure programmes run smoothly and meet our participation and impact targets. Alongside delivery, you’ll contribute to growing reach, improving programme content and strengthening our overall impact. 

Young Citizens works at the intersection of education, democracy and civic life, helping young people become active participants in their communities. If you're excited about making a tangible impact through high-quality programme delivery, and want to contribute to a mission driven organisation, we’d love to hear from you. 

Who we are looking for

You will join a small, dedicated team of delivery staff, making this well suited to someone who is ready to take ownership of their key areas while also contributing to shared priorities across the team. You may have experience in programme delivery, education, events, or a similar role, and be ready to take ownership of a diverse and active portfolio.

This role requires excellent organisational skills, attention to detail, and the ability to manage multiple priorities across different timelines. You’ll be part of a collaborative team working in a fast-paced environment where strong processes and relationship-building are key to success. For full details of the role and responsibilities, please see the job pack below.

In your first year 

You will play a key role in coordinating the delivery of Young Citizens’ education programmes, ensuring schools, teachers and partners have a positive experience from registration through to programme completion. You will manage programme administration, communications, scheduling and logistics, and act as a main point of contact for participating schools and stakeholders. 

You will also support monitoring and evaluation by collecting feedback and impact data, helping to demonstrate outcomes and inform programme improvements. Working closely with colleagues across the organisation, you will contribute to refining systems and processes to strengthen the quality and reach of Young Citizens’ programmes. 

Through programme coordination, stakeholder engagement and operational support, this role delivers: 

• Strong relationships with schools, teachers and partners.

• Efficient administrative and communication processes.

• Accurate data and insights to evidence impact and improve delivery. 

Why join us?

Deliver an impactful mission with a passionate team. Young Citizens offers the opportunity to join a passionate, supportive and ambitious team dedicated to strengthening democracy by equipping young people with the skills, knowledge and confidence to participate actively in society. Our culture is collaborative, welcoming and impact-focused, and your work will make a tangible difference to children and young people across the UK by helping to deliver programmes that build critical thinking, civic understanding and the confidence to make a positive contribution to their communities. 

A results-driven culture with flexibility and strong benefits. We are building an agile, hybrid organisation with a flexible approach to how we work. Our benefits include 28+ days of annual leave (plus 8 bank holidays), volunteering days, office closure over the Christmas holidays, full pension contributions on the first 8%, and enhanced leave packages. 

A chance to grow and develop. As we enter a new three-year development phase, we’re seeking individuals who thrive in a high-performing, adaptable environment and are motivated to grow alongside the organisation as it scales. 

A chance to leave your mark. We empower our people to be contributors, decision-makers, and designers of our work. We’re looking for proactive professionals who are eager to shape their area of the charity and play a meaningful role in our future direction. 

A few useful notes when applying:

If you are excited by the opportunity to coordinate impactful programmes and support the next generation of active citizens, we would love to hear from you.Please submit your CV along with a covering letter (maximum two pages) outlining your interest in the role and how your skills and experience meet the requirements in the job description. Applications without a covering letter will not be considered.

Additional Information 

• Applicants must have the right to work in the UK.

• Offers of employment are subject to satisfactory references and a DBS check. 

• Due to the volume of applications, feedback will be provided only to candidates shortlisted for interview. 

We welcome applications from candidates with experience in programme coordination, education, youth work or the charity sector, as well as those with strong transferable skills and a genuine commitment to our mission.

Castlehaven Community Association is looking for an organised and proactive Project Coordinator to support the delivery of our popular Ageactivity 60+ programme [AA60+] for older people over the age of 60.

The role will focus on promoting the physical & mental wellbeing & challenge loneliness & isolation in older adults in the local Community. Supporting the Project Manager with service delivery, adminstrative record keeping, volunteeer management, feedback and evaulations and ensuring the smooth running of the AA60+ Project.

We are seeking a proactive, organised and relationship-focused Community & Volunteer Events Coordinator to lead the coordination and delivery of community projects, family activities and volunteer engagement opportunities across Camden and Islington.

This is a hands-on operational role focused on strengthening community connections, increasing family engagement and supporting inclusive, welcoming activities for families accessing our services.

The postholder will coordinate a varied programme of projects, groups and events while building positive relationships with community partners, venues and local stakeholders. They will play an important role in identifying opportunities for collaboration, reducing barriers to participation and supporting innovative approaches to community engagement.

About the role 
We are recruiting a Van Peer Coordinator to support our Hepatitis C peer project in the Oxford & Thames Valley area. This role involves driving a van across the region and working with people affected by substance use and hepatitis C. 

Peers use their lived experience to raise awareness of hepatitis C, reduce stigma, and help people access testing and treatment. 

About you 
You will: 

• Be confident driving a van and travelling long distances 

• Have experience working with people affected by substance misuse 

• Have lived experience of hepatitis C, or experience supporting someone who has 

• Be reliable, compassionate, and well organised 

• Have good communication skills 

• Hold a clean driving licence (essential) 

What you’ll do 

• Recruit and support volunteer peers 

• Work with NHS hepatitis C teams, drug and alcohol services, and homelessness services 

• Coordinate education sessions and community-based hepatitis C testing 

• Support people into hepatitis C treatment and ongoing care 

This role requires regular travel across Oxford & Thames Valley. 

How to apply 
The closing date for applications is midnight, 7th June 2026. 

The Billing Coordinator (Legal Aid) is a collaborative role and part of the Billing Project, an initiative by the London Legal Support Trust (LLST) aimed at providing specialist support to the free advice sector in London. 

Key purpose of the Billing Coordinator is to:

• Develop systems that ensure the smooth and efficient billing of legal aid for LRMN, Barking and Dagenham Citizens Advice and Cardinal Hume Centre.
• Provide a crucial coordination role within the organisations, supporting lawyers in ensuring files are billed promptly and accurately while maximising income from legal aid.

The Billing Coordinator will be employed by LRMN and work across three host organisations. You will collaborate with other coordinators in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

Candidates must have strong IT and organisational skills with experience of working within a legal aid practice. 

Please download our job pack for additional details about the role and the level(s) of experience we are looking for.

*Full-time or part-time hours will be considered for this role.

London National Park City is looking for a friendly and energetic community organiser to join our small staff team as a Ranger Coordinator. This is a two year contract role for at least four days per week, to support the delivery of our Ranger programme and activities across London.

You will work closely with the Community Director to support the development and confidence of individual Rangers, help deliver our ranger training programme, and support the recruitment and induction of new volunteers into our community, and embody the culture and community that makes our rangers feel supported, connected, and valued.

You will work with the team to support administration of the Ranger Programme and help in the delivery of our small grants programme.

This role is ideal for someone with a background in community organising, who has good attention to detail, community-minded, with experience of facilitating training or events and a genuine passion for community building and nature.

London National Park City is the long term grassroots movement for everyone making London greener, healthier and wilder. London became the world's first National Park City in 2019 with the aim of making our city a place where people and nature are better connected.

Across the capital, we support a flourishing community of almost 200 volunteer Rangers in every London Borough, supporting projects, groups and communities in making our city greener, healthier and wilder. This is an exciting and varied role sitting at the heart of London National Park City's Ranger Programme. 

No recruiters please – direct applications only.

Key Responsibilities

Community Organising & Ranger Community

• Act as a key point of contact and support for Rangers across London, helping them feel connected to the wider community and to London National Park City while getting to know them and their needs individually. 

• Lead on the assembly of our River Rangers cohort, bringing together new and existing Rangers whose projects are connected to our rivers and waterways, and creating engaging learning experiences for them. 

• Facilitate local meetups amongst Rangers, making connections and introductions around shared interests and projects. 

• Facilitate regular Ranger group gatherings, online connections, and peer-learning opportunities that strengthen relationships across the network.

• Support Rangers to lead local activities, events, and projects, providing guidance and connecting them to relevant resources.

• Champion ranger wellbeing and recognise contributions in meaningful, creative ways.

• Identify and support emerging Ranger leaders who can take on more active roles within the network, and help lead Ranger working groups to extend programming and access to resources. 

Ranger Training and Peer Learning

• Work as part of a team to support the ongoing design, development, and continuous improvement of Ranger training and peer learning, to ensure that it is engaging and accessible. Facilitate training and identify the necessary resources to support Rangers in learning green skills alongside exploring climate justice and community organising. Co-ordinate the logistics of training sessions, including scheduling, venue booking, communications with participants, and preparation of materials.

• Support the gathering and analysis of feedback from programmes to inform ongoing programme development. 

Ranger Recruitment

• Directly support the identification and recruitment of new Rangers, including developing outreach strategies to attract volunteers from all of London's diverse communities. 

• Working with the communications team, contribute to recruitment materials on our website and digital channels.

• Help manage the application and onboarding process for new Ranger recruits, providing a welcoming and smooth experience from enquiry through to induction.

• Actively build relationships with underrepresented communities, community organisations, and local networks who may be interested in joining the Ranger community. 

Programme and Administration

• Maintain up to date records and administration on Rangers and their activities, including maintaining databases, tracking participation, and preparing reports.

• Contribute to the delivery of the Small Grants programme, including supporting Rangers to apply for grants, and design their projects. 

• Assist with monitoring and evaluation, helping to capture stories, data, and outcomes that demonstrate the impact of the Ranger and Small Grants programmes.

• Handle general correspondence and enquiries relating to both programmes professionally and promptly.

Person Specification

Essential

• Experience in community organising or volunteer coordination in a professional or voluntary capacity. 

• Experience of building programmes and facilitating training 

• Strong organisational and administrative skills, with excellent attention to detail and an ability to manage multiple workstreams simultaneously.

• Excellent communication and interpersonal skills, with the ability to build warm, trusting relationships with people from a wide range of backgrounds.

• Commitment to justice, equity, diversity, and inclusion, and an understanding of barriers that can prevent people from engaging with nature and volunteering.

• Self-motivated and able to work independently, as well as collaboratively as part of a small team.

• Proficiency in Microsoft Office or Google Workspace, and comfortable working with databases or CRM systems.

• A genuine enthusiasm for nature, green spaces, and enabling the participation of London's diverse communities.

• Ability to work outside of office hours to meet the demands of the role, (this may include 1 or 2 weekend days a month, and up to one evening a week).

• Demonstrable experience of planning and organising your own work schedule and using initiative to deliver results.

Desirable

• In regards to the River Rangers cohort knowledge of rivers and waterways in London. 

• Knowledge and understanding of the principles of and reasons for climate justice. 

• Experience of preparing regular progress reports for management and funders or partners. 

• Experience working with partner organisations and/or funder

Not sure you tick all the boxes? Please apply anyway as we want to hear from a wide range of potential candidates.

Diversity and Inclusion

We actively welcome applications from people of all backgrounds, particularly those from underrepresented, disadvantaged, and marginalised communities. We believe diverse perspectives and lived experiences strengthen our ability to serve London's communities effectively. 

We are committed to making reasonable adjustments throughout our recruitment process and in the workplace to ensure everyone can participate fully and carry out their duties. If you have any access requirements or additional needs, please let us know at any stage so we can work with you to provide appropriate support.

Salary and benefits

You will be joining and fully participating in a unique and inspirational community of changemakers and storytellers, active across London and increasingly around the world.

This is a contract role ideally full-time or for at least four days per week, initially until June 2028. Salary is dependent on experience and in the range of £32,000 to £36,000 full time. We are open to applications for flexible working arrangements which many of our staff take up.

You will have 25 holiday days allowance per year, pro rated for part-time working.

Following successful completion of a 3-month probationary period, we will enrol you in our Nest pension scheme, and will make additional payments of 4% as long as you contribute 4% of your salary each month.

This role involves a mix of remote and in person working with regular travel across London. You must be based in London and be prepared for regular travel. 

You must have the right to work in the UK already in place. Unfortunately we cannot sponsor or support any visa applications.

How To Apply

We will aim to carry out interviews during the week commencing 22nd June.

To apply please send us a copy of your CV, along with a cover letter of no more than two A4 pages outlining your suitability for this role along with answers to the following three questions:

Question 1: Tell us about a time when you have built and facilitated a training or engagement programme?

Question 2: How would you go about building your relationship with a community of volunteer Rangers? 

Question 3: How would you make your own neighbourhood greener, healthier and wilder?

Selection process

Initial shortlisting will be carried out by our staff panel, who will score candidates’ CVs and responses to the application questions.

Interviews will be conducted by a panel of London National Park City staff, initially via video conference, and in-person for final interviews. Unfortunately we will be unable to provide feedback to applicants not initially shortlisted.

Overview:

Job Title: Compost Coordinator

Responsible to: Community Delivery & Development Lead

Hours of Work: 2 days or 10 hours a week

Location: Flexible working will be required across evenings and weekends Our Compost sites and main office; Hay Hall, Tyseley All Saints Church, Omnia Medical Practice

Contract Type: Fixed Term Contract

Salary: Circa £7,000

Compost Culture is a five-year project taking place in Birmingham, supported by the National Lottery’s Climate Action Fund (NLCAF) and led by Incredible Surplus, that seeks to change the narrative on compost and support behaviour change, following a two- year initial project. This project will involve practical compost and growing initiatives alongside creative media and storytelling to show the relevance and importance of compost in how society moves forward. The project will build a resilient, self-sustaining network of composting and growing activity across Birmingham. It will inspire and support individuals, community groups, organisations and businesses to try composting and embed it as part of their daily activity and press the local authority and other agencies to support hyper-local composting as a valuable element of food waste management.

Key Responsibilities:

• Develop a “Compost Village” approach across project sites by building strong relationships with households, community organisations, churches, local groups and schools.
• Facilitate community knowledge-sharing around composting, soil health, waste reduction, and the role composting plays in climate action and local sustainability.
• Support the development of local composting loops, encouraging communities to reuse organic materials effectively and reduce waste.
• Deliver a strong schools-focused programme, including educating pupils and school staff on composting, biodiversity, and environmental responsibility.
• Support the installation and ongoing use of Ridan composting systems within schools alongside other composting methods appropriate to each setting.
• Work collaboratively across project delivery, supporting wider engagement activities and site-based practical work. 

Skills, Knowledge and Experience:

• A genuine passion for nature, sustainability, composting, and environmental education.
• Basic understanding of soil health, composting processes, growth cycles, and the organisms that support healthy ecosystems.
• Interest in biodiversity, wildlife, and “mini beasts” that contribute to healthy soil systems.
• Confident communicator with the ability to engage positively with schools, community groups, and volunteers.
• Good level of physical fitness, with the ability to undertake practical outdoor work while following safe lifting and manual handling guidelines.
• Ability to work independently and as part of a small delivery team.

Desirable:



• Experience working with schools, young people, or community engagement projects.
• Experience in composting, horticulture, environmental projects, or outdoor education.
• Knowledge of climate action, circular economy principles, or community sustainability initiatives.

Benefits:

We offer our team members a comprehensive staff benefits offering to include: 

• 9 Day working week - every other Monday is Non-working!
• Annual Leave – 38 days! ( Pro Rata ) 25 days AL (increasing to 29 days with service) plus 5 wellbeing days and 8 bank holidays. 
• Flexible working, home working and remote working options available 
• Nest Pension – 8% employer contribution - 3% employee contribution. 
• Heath Cash Plan – giving you discounts on everyday healthcare such as dental, optical, physio, prescriptions & more. 
• Employee Assistance Programme (counselling and DRs on call 24hrs a day). 
• Fantastic volunteering opportunities within The Active Wellbeing Society every month.

Schools Coordinator

We are seeking an organised and passionate Schools Coordinator to work with the UK’s leading children’s charity, working to prevent abuse, support young people and protect every child from harm.

Position: Schools Coordinator

Location: Home based, ideally in the central East Midlands areas of Leicestershire/Warwickshire, travel required.

Salary: £28,337 - £31,485 full time equivalent plus home working allowance

Hours: Part time, 28.5 hours per week

Contract: Permanent

Closing Date: 13 June 2026

About the Role

This is an exciting opportunity to join a national children’s charity delivering impactful programmes and services through schools and education settings. The Schools Service plays a key role in helping children understand abuse, recognise unsafe situations and know where to turn for support.

Working within a regional team, you will coordinate and deliver the schools offer across a designated area, building strong relationships with schools, volunteers and local partners to maximise reach and impact.

The role is home based, with regular travel across the East Midlands. Access to your own car and home broadband is essential.

Key responsibilities include:

• Coordinating and delivering the schools programme within a local area
• Building relationships with primary, secondary and non-mainstream schools
• Recruiting, training and supporting volunteers to deliver workshops and presentations
• Working towards agreed KPIs, targets and reach plans
• Acting as a key contact for schools and external stakeholders
• Ensuring safeguarding procedures and organisational standards are followed at all times
• Supporting quality assurance and continuous improvement activities
• Representing the organisation at meetings, events and community activities
• Working collaboratively with regional and national colleagues to maximise service impact

About You

We are keen to hear from candidates from a range of backgrounds, including education, safeguarding, project coordination, volunteer management, community engagement, sales, marketing or the charity sector.

You will ideally have:

• Experience delivering programmes or services within education, safeguarding or similar settings
• Experience working towards targets and objectives
• Experience recruiting, coordinating or supporting volunteers
• Strong communication and stakeholder engagement skills
• Good understanding of safeguarding procedures and child-centred practice
• Excellent planning and organisational skills
• Confidence working independently and remotely
• Good IT skills including Microsoft Office systems
• A commitment to equality, diversity and inclusion
• A passion for improving outcomes for children and young people

About the Organisation

This organisation works to prevent child abuse and neglect and supports children and families across the UK through education, campaigning, safeguarding and direct services. Their Schools Service helps children understand their rights, recognise abuse and know where to access support through engaging and impactful school-based programmes.

Other roles you may have experience of could include: Education Coordinator, Volunteer Coordinator, Community Engagement Officer, Schools Liaison Officer, Programme Coordinator, Safeguarding Officer, Education Outreach Officer, Youth Engagement Officer, Project Coordinator, Family Support Coordinator.

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.