We are looking to recruit an Outreach Worker to join the Waltham Forest Single Homeless Advice and Support Service, providing outreach services and case work to rough sleepers in the borough of Waltham Forest.

In this role you will be responsible for conducting outreach shifts across the borough to verify, engage and support rough sleepers. You will both ensure new rough sleepers receive the required support and conduct intensive casework for all clients including those “living on the streets”.

You will be required to work effectively and efficiently  within the ‘No Second Night Out’ model of rapid rehousing to move new rough sleepers away from the street; this will involve utilising GLA commissioned services to move people away from the streets rapidly, particularly during unsocial hours.

The role involves building networks with local authorities, voluntary and faith based agencies, outreach teams, hostels and private landlords to increase the choice and opportunities for housing and other support for rough sleepers. Furthermore you will be required to work closely with our team of rough sleeping navigators and rapid response teams.

We are looking for a highly motivated individual who will be confident in conducting assessments on the street and in day centre settings, and able to lead street based outreach shifts alongside volunteers. You will have experience in dealing with rough sleepers with multiple needs and able to work with challenging behaviour and support people away from rough sleeping.

Flexibility is required as you will be working outreach shifts at unsocial hours in accordance with the rota (seven day); this will include early mornings, late nights and full nightshifts as required. Please note you will also be required to hold a full, clean Driving Licence for a minimum of 1 year.

In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

To find out more and apply please go to to our website.

Closing date: 10:00am, 29 January 2020

Interview and assessments on: 11 February 2020

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate.

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

£25,267 - £29,282 per annum

Permanent, Full-time, 

Arch, Uxbridge

Blenheim (now part of Humankind) is an established charity, providing drug and alcohol services in the Greater London area. The service, Arch, offers a broad range of interventions, and we are looking for a Recovery Worker to join the team at an exciting time, as the system continues to develop.

You will work in a team to facilitate all aspects of the service, and will facilitate referral processes for service users, conduct assessments and manage a caseload of clients. You will work on a one-to-one basis with those who wish to access our services, and also work with other team members to plan, deliver and evaluate a comprehensive recovery group work programme.

You will need to have a desire to be part of an exciting partnership, treatment and recovery system, in order to provide a wide range of opportunities for drug and alcohol service users to engage in treatment. You must be able to maintain professional links with related organisations to ensure continuity of care, up-to-date profiling of Arch, referral links and general information sharing. You will also ensure that all client records are maintained in-line with our procedures and policies.

To be successful in this role, you should have an extensive experience of working with people with substance misuse problems, and you will have achieved a Level 3 in Health and Social Care, or equivalent, or be willing to work towards this. You will have good verbal and written communication skills, and the ability to build and maintain positive and productive working relationships with work colleagues and partner agencies.

In return, we offer a competitive salary, generous annual leave, a wide range of training and other benefits.
 

Please note that we do not accept CVs. You will need to complete an online application form to be considered for this role. Please visit the website to download the job description and apply. We regret that late applications cannot be accepted.

Closing date: Monday, 27th January 2020.

Interview date: Monday 3rd February 2020.
 
Successful candidates should ideally be available to start work as soon as possible after interviews, subject to clear DBS checks.

We value diversity in our workforce and welcome applications from all sections of the community.

Relief Support Workers

Oasis Community Housing Foyer, Thornton Heath Oasis Community Housing is a Christian response to homelessness

Hourly rate: £11.23 (including London Weighting)

As and when required.

Oasis Community Housing is a Christian response to homelessness and disadvantage providing housing, support and other specialised services. Our vision is for everyone to be part of a community where they are included, belong and have what they need to reach their God-given potential.

The Oasis Aquila Foyer is accredited by the Foyer Federation to provide supported accommodation for young people experiencing homelessness aged 16-25. We provide holistic support, including one to one key work, Support Planning, Life and Employability Skills Workshops and opportunities for personal development. We’re seeking to recruit Relief Support Workers to join the team in providing support to young people across Stage 2 of the Croydon Youth Homelessness Pathway.

Are you passionate about making a difference in the lives of our Service Users? About supporting young people and preparing them for increased independence? Do you have experience working in supported housing with young people and/or extensive experience of supporting vulnerable and/or challenging young people?

To join us you will need to demonstrate a holistic approach in relating to young people and an understanding of the pressures facing young people, particularly around homelessness.  You will need the ability to engage, relate and motivate young people, to use your initiative and work flexibly in a demanding environment.

In return you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are passionate about our staff and believe in caring for them in the same ways we care about our service users. We believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Aquila Housing.

Any offer of employment will be subject to satisfactory references and DBS Enhanced Disclosure.

Oasis Community Housing is an equal opportunities employer

Registered charity no. 1107554.

Support Worker

Oasis Community Housing Foyer, Thornton Heath Oasis Community Housing is a Christian response to homelessness

Salary: £21,600 - £22,600 per annum, made up of: Basic Salary £18,000 – £19,000 per annum, + London Weighting of £2,950 per annum, + Anti-Social Hours Payment of £650 per annum

Hours: 37 hours per week working to a 4 week rolling rota with unsociable working including evenings, weekends and bank holidays.

The Oasis Community Housing Foyer is accredited by the Foyer Federation to provide supported accommodation for young people experiencing homelessness aged 16-25. We provide holistic support, including one to one key work, Support Planning, Life and Employability Skills Workshops and opportunities for personal development. We’re seeking to recruit a Support Worker to join the team in providing support to young people across Stage 2 of the Croydon Youth Homelessness Pathway.

Are you passionate about making a difference in the lives of our Service Users? About supporting young people and preparing them for increased independence? Do you have experience working in supported housing with young people and/or extensive experience of supporting vulnerable and/or challenging young people?

To join us you will need to demonstrate a holistic approach in relating to young people and an understanding of the pressures facing young people, particularly around homelessness.  You will need the ability to engage, relate and motivate young people, to use your initiative and work flexibly in a demanding environment.

In return you will benefit from a supportive, creative environment and have the opportunity to develop your knowledge and skills. We are passionate about our staff and believe in caring for them in the same ways we care about our service users. We believe staff are the foundation stone to the success of the charity and so we do everything we can to make sure they feel valued, supported, engaged and developed. We welcome applicants from all faiths or none, but it is important that all employees understand and sympathise with the Christian ethos of Oasis Community Housing.  We would welcome applications from male candidates as this will help us to balance our provision to Service Users.

Any offer of employment will be subject to satisfactory references and DBS Enhanced Disclosure.

Oasis Community Housing is an equal opportunities employer

Registered charity no. 1107554.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

SHP (Single Homeless Project) is one of London’s leading homelessness prevention charities and a dynamic and growing organisation changing 8,000 lives every year across London - from supporting people in crisis, to helping them take the final steps towards independence and employment.

Our Redbridge Floating Support service is for anyone aged 18 and over who is facing housing difficulties and has an identified need relating to physical health, mental health, learning difficulties, substance use, old age, risk of offending or domestic violence.

We are looking to recruit a highly motivated, committed and experienced individual to join our established team in the London borough of Redbridge (Ilford, Essex).As Floating Support Worker, you will support the day to day running of the service, taking responsibility for a caseload of up to 21 clients, producing comprehensive and high quality risk assessments and also risk management plans, on an on-going basis.

The ideal candidate will have experience of working with vulnerable people with high levels of needs and risk and an understanding of the range of appropriate approaches, to working with mental and physical ill heath, drug and/or alcohol use and/or other social issues.

You will also have experience of supporting people to carry out tasks, which will enable them to live independently and sustain their tenancy. Additionally, you will have an understanding of housing and other related legislation and be able to liaise with a range of service providers and agencies; in order to establish or improve services for our clients.

Closing date for applications: 17th February 2020 (at midnight)

Interviews will be held: 25th February 2020

This post will require an Enhanced DBS check to be processed for the successful applicant.  

Our attractive benefits package includes:

• A salary increase after successfully completing six months.
• A 37.5 hour working week including flexible working hours (core hours are 10am – 4pm) in non-accommodation services
• 25 days annual leave, increasing annually to the maximum 30 days (plus paid Bank Holidays),
• A contributory pension scheme: SHP will contribute the equivalent of 5% of your annual salary
• Comprehensive and integrated training programme designed specifically to develop the skills and knowledge involved in our work

SHP is actively committed to equal opportunities and the promotion of diversity and inclusion, in all of our services and workplaces.  We are also Disability Confident Committed, a Stonewall Diversity Champion and IIP accredited.  In the London Homelessness Awards 2019 one of our Projects has been commended for their work. 

We have an opportunity for you to join our NightLight Crisis Service as a Crisis Support Worker.

Job Title: Crisis Support Worker
Salary Grade: £20,000 per annum incl. Outer London Weighting (OLW) [Pro rata]
Responsible to: NightLight Coordinator  
No. of Hours: 32 hrs or 16 hrs per week split over a 7 day working rota between:
Evening shifts [everyday]: 6pm – 2am
Overnight shifts: Friday/Saturday 2am-10am and Sunday/Monday 1am-9am
Day shifts: Saturday/Sunday 10am-6pm 
Main Base/s: Borehamwood/Hemel Hempstead/Ware (expectation to travel throughout Hertfordshire)

NightLight is a countywide out-of-hours mental health crisis service providing a safe and welcoming space for people who are feeling distressed and experiencing a crisis.

The purpose of this post is to be a key member of staff delivering the NightLight Mental Health Crisis Service, taking part in a staff rota covering 7 days per week.

Service Objectives

The objectives of Hertfordshire Mind Network’s NightLight Mental Health Crisis Service are:

• To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
• To provide support to clients accessing all elements of the NightLight provision e.g. crisis house, visits to the centre, telephone helpline and the crisis cafés.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

You will be line managed by a NightLight Crisis Coordinator for Hertfordshire Mind Network but will manage your own workload, prioritising tasks and working on your own initiative.

Closing date for receipt of applications is Friday 24th January 2020 by 5pm.
Interview dates TBC.
We will close the advert prior to this date if we receive sufficient applications.

TO APPLY AND FOR MORE INFORMATION:

If you would like to find out more about this position and to apply, please click the Apply button to be directed to the Herts Mind Network website where you can download the job decription and complete your application.

An approved Enhanced DBS check is required for this post

Hertfordshire Mind Network is an Equal Opportunity and Mindful Employer.

No agencies please.

• To contribute to the delivery of the Youth Outreach Project (YOP) Project outcomes, delivering a holistic service to clients involved with the youth justice system and impacted by serious youth violence, enabling them to move on to independence.
• To build and maintain a network of relationships with external relevant agencies and internal specialists.

This is a temporary poisition for one year maternity cover.

Are you looking for the next step in your Outreach career?

If so, we have a fantastic opportunity for you. We are recruiting for a Rough Sleeper Navigator, which is a senior client facing role within our Waltham Forest team.

The post holder will act as a single point of contact cohort for a specific group of rough sleepers, working in a personalised way and co-ordinating support from a range of other services to ensure long term outcomes around housing, health and ETE (Education, Training and Employment) are achieved for individuals.

An advantage to this model is that we can be creative and flexible, providing through-care to find new and sustainable routes off the streets for these individuals. The team work holistically, identifying root causes of prolonged rough sleeping and working with clients and other agencies over 4 years to develop creative, person-led, sustainable pathways to recovery.

This is an exciting opportunity for someone with experience of case management and working autonomously, who wants to build on their experience with complex casework. The successful candidate will be highly motivated, working with up to 20 individuals. The clients you will be working with will have histories which involve prolonged or repeat episodes of rough sleeping as well as complex issues around alcohol, drug use, mental illness and/or physical health issues.

The post holder will need demonstrable experience of supporting vulnerable people from street to home, and will need to be confident at building relationships and advocating for their clients with a variety of agencies.

In this non shift role you will work mainly within office hours Monday – Friday, however, on occasion you may be asked to work flexibly in order to support the team or a particular client on an evening or weekend.

In return, we offer a range of benefits including a pension scheme, staff discounts scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities; in support of their personal and professional development.

If you believe that you have what we are looking for, and have an interest in working for a charity which makes a real difference to the lives of people who are homeless, we would love to hear from you.

Closing date: 10:00am, 3 February 2020

Interview and assessments on: 13 February 2020 (however this is subject to change)

It is a requirement for this post that an enhanced DBS disclosure check will be undertaken for the successful candidate. 

Please be advised that all appointments will be made on St Mungo’s current standard Terms and Conditions (T&Cs); this also applies to any internal candidates.

At St Mungo’s, equality, diversity and inclusion are central to the organisation's values and how we work. We are in the top 50 of Stonewall’s Workplace Equality Index 2019, we are also proud to have been awarded Personnel Today’s 2018 Diversity and Inclusion (Public Sector) award and we are a Disability Confident Employer. To ensure that our workforce reflects the diversity of our clients as well as the communities that we live and work within, we encourage and welcome applications from all sections of the community.

Support Worker (Female*)

£28,475 per annum. Permanent, Full-time, 40 hours a week. Westminster, London

Whatever their story, we aim for the same ending; self-esteem, employment and independent living. We do this by providing shelter, education opportunities, spiritual space and events in a welcoming and secure environment.

Key tasks: Providing a high quality, person centred support service to residents with a range of medium to high needs. Assisting in the provision of safe and secure accommodation. Working collaboratively, at all times, in a professional, responsible and diligent manner. To provide tenancy management. Ensuring data is managed and handled appropriately.

Must have: 1 year minimum paid experience of working with vulnerable people in a Support Worker role or equivalent. Demonstrate an understanding of statutory compliances and standards such health and safety, equal opportunities, data protection, particularly within a residential setting. Working experience of supporting clients with Mental Health and/or Complex Needs. Knowledge of the Supporting People Quality Assessment Framework (QAF). NVQ Qualification Level 3 minimum in Health and Social Care or equivalent.

Skills and abilities: Ability to motivate those with complex needs to engage with meaningful activities. Ability to effectively risk assess within a dynamic, fast-paced environment. Good IT skills, possessing the ability to work with the full Microsoft Package and quickly learn internal systems. Able to work on own initiative and as a part of a team, and to lead a team to achieve positive outcomes. Passion for working with vulnerable women and providing outstanding service.

To apply, please submit an application form which is available to download from our website CVs will not be accepted.

Application Deadline: 29/01/2020 by 5pm

The person

We look to recruit people to join our team who share our values and goals and who are keen to make a difference by joining our dynamic charity.  The qualities we hope for in you will be your ability to relate to people effortlessly and you will be motivated by a keen interest in the welfare of others.  Your professional integrity, good sense of humour and excellent interpersonal skills are complimented by your caring and courteous manner.  Your naturally positive personality will relish this diverse role. 

The role

To provide emotional and some practical support in the role of Sight Support Worker for around 50 blind or partially sighted people via fortnightly outreach visits. 

The organisation

BlindAid has been providing support for Londoners living with Sight Loss for over 185 years so we have a rich history.  We now deliver vital and relevant services to blind and visually impaired people living in the 12 inner London Boroughs and the City of London. 

Please send your CV and a letter of application by email

The deadline for receipt of applications is 24 January 2020

Informal telephone interviews will be conducted on  27 & 28 January 2020

Formal interviews will take place on  3-4-5 February 2020.

Previous applicants need not apply

Recruiting for a Support Workers to join our Homelessness Service in Westminster.

£21,944 per annum, working 40 hours per week plus 25 days Annual Leave, Pension schemes, Staff discounts, healthcare and more.

Edward Alsop Court (EAC) is a psychologically informed (PIE) service for homeless men with a range of support needs who require on-site support to stabilise, and engage with treatment services before moving. This includes health, mobility, alcohol dependency, mental health and care needs. The PIE model at EAC promotes a reflective approach to support and staff training to understand the psychology behind people's behaviours. Specialist support is provided around re-offending behaviour, mental health issues, and substance misuse. Edward Alsop Court implements and promotes supporting customers out of homelessness, particularly those with complex trauma or a diagnosis of personality disorder.

The service sits in the heart of Westminster. Westminster is a high profile borough, with extensive network partners in ending homelessness and understanding of the needs of entrenched rough sleepers. Westminster offers extensive training opportunities and the service provides good work experience for psychology or social worker graduates. Edward Alsop Court Hostel works in partnerships with Westminster Council, The Passage, The Connection at St.Martin's, St.Mungo's, Turning Point, CGL, SLAM and other specialised services. The team works closely with each resident to secure appropriate longer term accommodation from the beginning of their stay.

Job Overview:

The post holder will work at Edward Alsop Court Hostel a support accommodation service for men with complex needs supporting men with complex substance use, mental and physical health and offending behaviours, and those who are nearing their end of life. The project offers 24 hour high support providing 79 bed spaces. Support is delivered by a team of Support Workers, Specialist Support Workers and Night Support Workers.

Key Responsibilities

- Undertake key-working responsibilities for a service-user caseload assigned by the Team Leader/Manager
- Empowering and providing holistic support to service-users with high complex needs, specifically; single homeless people with mental health and substance misuse problems, dual diagnosis and forensic histories
- Building working relationships with local authorities, health trusts the local community and local police to support our service-users
- To induct new clients in line with the service policy
- To complete onward referrals to identified move-on and support clients to prepare effectively for move on
- To support and encourage clients to undertake housekeeping and client duties as necessary in order to maintain a clean and safe physical environment
- Reporting safeguarding issues efficiently using Look Ahead protocol policies and procedures
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that service-users enjoy a high quality of accommodation
- Advising service-users on benefits and financial difficulties
- Conducting face to face interviews and assessments to assess service-users suitability for the service
- Supporting service-users to set personalised goals in the form of a support plan
- Ensuring ongoing assessment and management of risk assessments with service-users
- Involving service-users in the development, design and delivery of the service
- Maintaining service-users rent accounts, and ensuring their rent accounts are managed and kept up to date
- Conducting Health & Safety checks
- Assisting the team in meeting occupancy targets by proactively preparing properties to be re-let
- To ensure that rental income is maximised by filling voids promptly and in line with the service's policy
- To liaise with Housing Benefit and the Department of Work and Pensions to ensure that clients and the Hostel receive all monies due to them
- To maintain a high standard of record keeping and keep all financial and administrative systems up-to-date and in line with policy
- Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned
- Adhere to Look Ahead's Policies and Procedures

For more information or to apply please visit our website.

Assistant Support Worker

The role of the Assistant Support Worker is to support the Support and Advocacy Worker in their support tasks to ensure that young people to move on positively in their lives.

Assistant Support Worker Responsibilities:

You will assist Support and Advocacy Key Workers in their role to support young people to gain the best possible outcomes by working closely with other members of the team and other staff to ensure that residents’ needs are effectively communicated and that residents are provided with excellent support.

You will encourage residents to engage in positive activities to empower them to develop independent living skills and help organise resident case conference meetings with specialist agencies working with the resident and to attend with the Key Workers if possible.

Assistant Support Worker Requirements:

- Some experience of dealing directly with the public and / or residents in a busy service environment.
- Experience of working with disadvantaged and vulnerable people, including those with complex needs, to reach their goals.
- Understanding of and empathy with the issues faced by vulnerable young people.
- Experience in using your initiative and making appropriate decisions when faced with emergencies or unexpected situations.
- Able to respond to and interact effectively with residents, including when faced with challenging or difficult behaviour.

This role requires a flexible working pattern that includes regular evening and weekend working, and bank holidays.

The client requires all its staff and volunteers to undertake an appropriate level of DBS or police check.

About Our Client:

Founded in 1986; our client offers a diverse range of services for homeless young people, families in need and the local community on one site. They enable people to gain the skills and support they need to overcome poverty and homelessness.

Location: Westminster

Job type: Full Time, 12-month Fixed Term Contract; 35 hours worked on a rolling rota

Salary: £22,000 per annum

Benefits: Including pension, life assurance, employee assistance programme, season ticket loan, cycle scheme, etc. 24 days, rising to 26 after one year’s service, and 28 after two years’ service.

Closing date for applications: 21st January 2020
Interviews planned for: 28th January 2020

You may have experience of the following: Support Worker, Care Worker, Care Assistant, Healthcare Worker, Healthcare Assistant, Community Support Worker, Disability, Disabilities, Care Staff, Charity, Charities, Not for Profit, NFP, Third Sector, etc.

Ref: 91195

Quality and Performance Manager (Youth Outreach Programme)

Full time at 35 hours, Office Based, London, UK

Salary: £35,000 - £40,000

Permanent

GamCare is the UK’s leading provider of advice and support to problem gamblers and their loved ones. Its flagship Youth Outreach Programme “BigDeal” is expanding, and a new support service for young people will be launched in April 2020. The programme is designed to deliver education to young people on safe gambling choices over the next four years. 

GamCare seeks a Quality and Performance Manager to lead and support the Youth Outreach Team to deliver exceptional outcomes as the Youth Outreach Programme enters an exciting new phase.  Some of the Outreach Team are directly employed by GamCare, and some by our regional partners, so the role will involve managing the dynamics of a team that works in different places and in different ways.

The successful candidate will be an inspiring team leader who champions continuous learning and development in a fast-paced environment.  They will have experience with reporting and governance, and the ability to manage complex relationships with multi-level stakeholders.

GamCare’s central London office is a friendly, collaborative and energetic environment.

Key Responsibilities include:

• Lead and manage the youth outreach team, ensuring targets are met and the team is motivated and connected
• Utilise and develop our existing systems and processes for quality assurance and governance
• Use data strategically and effectively with the team to ensure that targets are reached, a learning culture is embedded, and that services are responsive and effective.
• Build on existing evaluation and impact measurement work to ensure that the programme can effectively communicate impact and ensure continuous improvement

To apply, please go onto the GamCare website and complete an application form and Equal Opportunities Monitoring Survey.

Please note we do not accept CVs

GamCare is committed to processing your personal data fairly, lawfully and transparently in line with GDPR. For further information on GamCare’s recruitment privacy notice please refer to our website.

If you would like an acknowledgement that your application has been received, please ensure the application is attached and put the following subject in your email:

Job application: <name of vacancy>

Please note that if the subject is not correct, you may not receive a confirmation

Previous applicants need not apply

To discuss the role further please email Megan Pengelly (Programme Manager). Applications sent to this address will not be accepted.

Closing date for applications is 9am Thursday 30th January 2020

Interview date: Friday 7th February 2020

Interviews are scheduled to take place in central London