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Key responsibilities
Service user support
- Manage a caseload of learning4living service users on their support journey with the Hope Centre.
- Carry out holistic needs assessment to capture individual learning/support needs for the service users’ employability pathway and action planning to ensure support needs are managed
- Ensure service user remain motivated to engage and their involvement is person-centred
- Listening to service users and encouraging positive steps towards personal development.
- Providing advice, information, practical and emotional support to service users regarding their employability pathway and general support needs
- Regularly reviewing and reporting findings of caseloads to Skills and Employability Lead.
- Advocate for service users with internal and external services to ensure service users are engaging with the right support services and referrals to such services are appropriate
- Complete full, detailed and accurate records on the database.
- Complete relevant employability service and funding paperwork to required standards.
- Carry out regular progress reviews with service users.
- Ensure internal and external colleagues are kept up-to-date with service users engagement and progress.
Training design/delivery and group facilitation
- Design relevant groups and training resources (including Employability)– to include (where necessary) lesson plans, PowerPoint presentations and training handouts.
- Ensure all training & group materials are consistent with recognised learning standards.
- Support in the training of other staff/volunteers to deliver training courses and facilitate groups
- Work with volunteers to ensure that learning support is available for identified learners during training and workshops.
- Keep accurate registers of all lifeskills/training sessions delivered and report any concerns with learner attendance or progress on the database and to the Service Manager
- Deliver engaging and interactive training sessions and groups
- Ensure all preparation is completed prior to training/group sessions – including printing of all relevant paperwork and delivery area set up correctly in advance.
General
- All information must be maintained within GDPR regulations and maintains confidentiality.
- Always maintain professional boundaries with service users.
- To ensure that all mandatory training is complete within specified timelines
- To update knowledge and understanding of safeguarding procedures and report any concerns timely and as per policy
- To be an active and effective team member.
- To work some hours outside of normal office hours (including evenings and weekends).
- At all times to carry out every aspect of your duties with due regard to Northampton Hope Centre’s policies and procedures.
- To offer support and guidance to volunteers within the service
- To maintain a professional level of communication at all times.
- To keep clear records and plans of all contacts with service users, professionals and meetings with external agencies.
- Undertake other duties as may be reasonably determined by the Service Managers, Head of Service Delivery, the CEO or Board of Trustees.
- To participate in regular supervision and annual appraisal, and help identifying your own job-related development and training needs.
- To adhere to the relevant health and safety requirements at all times and ensure registration of all visitors, volunteers and service users on site.
Administrative
- To raise and maintain service user records in terms of attendance to workshops and as required for case management.
- To complete and file required records in line with the requirements from external funding bodies.
- To record, monitor and report on service user progress and outcomes.
- To attend staff meetings as and when required.
- To attend relevant training sessions and courses.
To carry out other reasonable tasks as requested by the Skills and Employability Lead or Head of Service Delivery.
Service Objectives
- To support service users in identifying realistic job/career choices and plan a pathway to getting back into work and (or) engaging in meaningful activity and life skills
- To provide service users with the tools and knowledge to independently seek employment/volunteering/learning opportunities.
- To support engagement in and delivery of Hope Centre’s ‘life skills’ programme of activities
- To deliver essential work skills training for sustainable employment.
- To support recent and relevant competency-based work experience.
- To provide opportunities to connect with local agencies, businesses, and charity partners to move service users closer to secure paid employment, learning or long-term volunteering.
- To work holistically with users of the service, focusing on an improvement in confidence and self-esteem and progress towards personal objectives
- To offer preventative support to stop a cycle of homelessness / poverty, supporting personal growth
- To work cohesively with other internal service delivery, including specialist Mental Health & Substance Misuse teams
Person Specification
Qualifications
Essential Criteria
- L2 English and Maths
- Evidence of continual professional development
Desirable Criteria
- L3 or above Education or Training qualification (or willingness to complete)
- Education assessor or verifier certification
- First aid Certificate
Knowledge
Essential Criteria
- Good understanding and awareness of housing and homelessness issues
- Understanding of how mental health and substance misuse may impact on ability to seek and sustain employment
- Understanding of the barriers to employment for those who have experienced homelessness or are living in food poverty
- Understanding of risk assessment and risk management in working with vulnerable adults
- Knoweldge and understanding of safeguarding procedures and reporting any relevant issues in a timely manner.
Desirable Criteria
- Understanding of the principles of coaching and mentoring in supporting independent choice and overcoming barriers
Experience
Essential Criteria
- Have experience of working in an advice and guidance setting, recruitment or support work setting
- Experience of preparing service users for work and training
- Experience of developing and sustaining effective working relationships with, and working successfully in partnership with, other services and organisations
- Experience of training design and delivery
- Experience of designing workshops around homelessness, employability or independent living and facilitating groups
Desirable Criteria
- Have experience of delivering career advice or progression
- Have experience of training and risk assessment in working with service users with vulnerabilities/long term unemployed
- Experience within a challenging, target driven work environment specifically within a mental health, substance misuse or employability skills setting
- Awareness of local services
Skills & Abilities
Essential Criteria
- Ability to deal with stressful and difficult situations in a calm manner
- Excellent presentation skills
- Excellent negotiating and advocacy skills, and the drive and commitment to achieve positive outcomes for service users
- The ability to communicate effectively, both across all levels of the organisation, and with external stakeholders
- Ability to take control and responsibility for stressful, disruptive or highly-charged situations, calling on emergency services when required.
- Excellent organisational and record-keeping skills
- Ability to work on own initiative and work well under pressure, prioritise work and meet tight deadlines
- Empathetic and able to relate to staff, volunteers, service users and external agencies
- To keep composure in the face of emergency and unexpected events
- Ability to prioritise and manage workload
Desirable Criteria
- Experience of using motivational Interviewing techniques
Practical
Essential Criteria
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Willingness to complete Enhanced DBS
Desirable Criteria
- Full clean driving licence
Closing date of application if 28/10/2021.
With a great team to support you, these are challenging, rewarding roles, which will stretch you emotionally and professionally, but give ... Read more
Do you have substantial experience in youth work, at both a practical and strategic level?
Are you able to develop and deliver a youth work fundraising strategy?
Would you like to apply the full range of your experience in one of the country's most respected and ambitious charities?
One YMCA is looking to recruit a highly motivated and enthusiastic Head of Youth Work, responsible for leading the strategic development of YMCA’s Youth Vision across Herts, Beds and Bucks.
You will work closely with local partners, churches and other faith groups as well as internal YMCA teams.
A key part of the role is to undertake significant external fundraising, in addition to taking responsibility for the continuous development of the (external) Youth Advisory Panel.
If you are experienced in leading teams to deliver innovative and inspiring youth work, especially amongst young people who are in greatest need, you could be the person we are looking for!
Salary:
Please be aware that the salary for this role will be £44,619 and we will not be able to appoint at a higher salary.
Travel:
This role will require travel around Hertfordshire and Bedfordshire as well as country-wide. You will need to have access to your own suitably-insured car. We will reimburse mileage incurred in the course of work duties.
More information:
Please read the full job description on the vacancy listing on One YMCA's careers pages before you apply - it tells you much more than this advertisement!
When you apply:
Please state your notice period or the earliest date you can start. You can tell us about this in the "Supporting Information" field when you make your application.
Interviews are expected to be held on 11th November,
An Enhanced DBS check is required for this role.
Our Impact
In the last year alone we helped over 95,700 local people, across Hertfordshire, Bedfordshire and Bucking... Read more
The client requests no contact from agencies or media sales.
About you
The successful candidate will be highly organised and motivated. We are looking for somebody who has experience working in a remote team environment and is confident to work on their own as well as being a productive member of a team who is comfortable in contributing towards the success of the Services Team. We would welcome applicants who have experience of working in a health/social care field and those who have an employment and/or business advice background. We would welcome applicants who have significant experience of providing specialist benefits advice.
Purpose of the Role:
Our purpose is to create better futures for horticulturists. Our casework team deliver help services which include advice, information and support for people who have experienced crisis, unexpected or lifechanging events.
Our services offer help with practical needs and we work with individuals and their families to identify and put in place solutions that will help them move forward in their lives. Our holistic approach often needs input from several different sources and our caseworkers offer help to identify and co-ordinate this support so that it works effectively. Our Casework team will provide generalist advice across areas such as social care, health, benefits, housing and employment, often have an area of speciality.
Duties and Responsibilities
- Delivering person centred impartial advice, information and support which meets the needs of individuals through face to face and home visits, video conferencing, email, telephone and emerging technologies
- Assessing service users individually, in families, or in groups, assessing their situations, capabilities, and problems to determine what services are required to meet their immediate and long term needs
- Provide easy to understand information and the range of options available, to help people feel better able to cope and able to make their own informed choices.
- Consistently delivering a high-quality standard of advice, and information which across areas including income maximisation, benefits, housing, education, employment, self- employment, health and social care
- Agreeing goals and actions with individuals and their families and in partnership developing an effective case management plan
- Help people to access specialist support that can offer practical and emotional support,
- Talking on an individual or family’s behalf, particularly where they have a problem that is difficult to tackle on their own
- Co-ordinating case management plans which provides, finds, or arranges for specialist advice, information and support services to be put in place to prevent more serious problems from developing or escalating
- Develop and review case management plans with service users and perform follow-ups assessing the quantity and quality of services provided
- Consistently managing a diverse and complex caseload a timely, efficient and effective manner ensuring a quality service and in line with targets and Key Performance Indicators.
Administration
- Ensure all case recording and other record keeping is detailed and accurate and completed within agreed timescales and that all records are kept and maintained in accordance with current legislation, policies and utilising best practice
- Share in team related tasks including twice weekly case prioritisation, first line assessment and responding to crisis or emergency cases
- Use of IT software for statistical recording of information relating to research and campaigns and funding requirements, record keeping and document production.
- Produce clear assessment summaries and management information reports
- Undertake supporting administration duties across a range of help and prevent services as required or requested
Professional Development
- To proactively continue to develop appropriate knowledge, attitudes and skills through regular reading of information and attending training courses
- To maintain professional competency and up to date knowledge in all relevant areas of the role including key areas of advice, Data Protection, GDPR, Health and Safety and Safeguarding practice
- Maintain a comprehensive and up-to-date knowledge of all areas relevant to the role and develop specialist knowledge related to the role as directed.
- Keep up to date with online systems, available training materials and other resources relevant to the areas of support
- Participate in training as required to maintain and improve the relevant level of knowledge and skills needed to deliver a quality service
- Preparing for and attending internal and external meetings as agreed with your line manager, contributing to projects, and the development of annual work plans as required.
- Identify and implement own learning and development needs
Other duties
- Maintain confidentiality in all areas of the role in line with procedures and, Data Protection regulations.
- To work at all times within the policies and procedures of Perennial
- Ensure all processes and procedures that relate to the responsibilities of the role are delivered with a high level of awareness of the organisation’s equality and diversity ethos and policies.
- Attend multi-agency and partnership meetings to raise awareness of the needs of people working in horticulture and Perennial’s services Work collaboratively with key stakeholders to foster a co-operative, flexible working environment.
- Be a positive ambassador for Perennial
- Undertake other duties appropriate to the grade and relevant to key tasks and responsibilities.
Please supply a supporting statement tailored to the job description and person specification
The client requests no contact from agencies or media sales.
Experience is not essential as we provide all the training you need to be a confident support worker. Whether you are an experienced professional or completely new to the world of care, we want you to be a compassionate and friendly individual, who shares our values
What matters most is a positive attitude to life and a desire to support people to live their life with as much independence, choice, dignity and control as possible. You will need to have good listening skills and a practical, caring approach.
Everything you do will enable people to have choices about their own lives, providing flexible services that meet people’s needs, and always looking for the best way of doing things.
Salary: £8.91 per hour
Hours: Full Time, Permanent, 37.5 Hours (Night Worker)
Location: Clifton, Bedfordshire
What will you be doing?
As a waking night support worker at Hft you’ll be supporting adults with learning disabilities to live the best life possible. In this caring and creative role, everything you do will enable people to have choices about their own lives, creating flexible services that meet people’s needs and always looking for the best way of doing things.
Waking night support workers are required to remain awake throughout the night to support individuals as required.
What’s in it for you?
There are a range of benefits and career development opportunities at Hft. We’ll give you a comprehensive induction, full training, and support along the way.
If you do not already have a relevant qualification in Health and Social Care, Hft will fully fund and provide training for you to obtain your Diploma in a Health and Social Care within the first 18 months of your employment.
With Investors in People and Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.
We offer
- Apprenticeships - Earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care with a Top 100 apprenticeship employer (ranked 11th in 2020)
- Access to the Hft Plus benefits package
- Access to award-winning training and development
- Annual staff award scheme
- A contributory pension scheme & life assurance
- Free DBS Check
Please note, Government legislation is coming into force on 11th November, which states that all individuals working in registered care homes must be fully vaccinated.
This means that if you have not been vaccinated yet and are not medically exempt, you will need to be fully vaccinated by the 11th November 2021 as we may require you to operate in services which are Care Quality Commission registered.
If you have not had your first vaccine yet, you will need to allow for a minimum of 8 weeks between vaccinations before you are able to start working in our services.
If you are medically exempt, you are required to provide us with the relevant documentation stating this.
Find your place with us and change lives.
STRICTLY NO AGENCIES PLEASE
Closing date: 14th November 2021
You may have experience or an interest in the following: Support Worker, Support Work, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Healthcare Assistant, Care Staff, Community Development, Care Worker, Waking Nights, Vulnerable People, Social Worker, Not for Profit, NFP etc.
Ref: 103 783
NRC are recruiting to an important new role. In recent years we have seen continuous growth in men and boys accessing our service. In response to this, we are looking for a highly motivated individual to provide practical and emotional support to male survivors of sexual violence. You will develop and maintain strong and effective relationships with key partners, enabling clients to access relevant services to support them in their recovery process. The post holder will work throughout the county to advocate, risk assess, safety plan and empower clients to make positive informed choices.
You will report to our Service Development Lead.
Why work for us?
- We are a well-respected, professional organisation that seeks continuous improvement.
- You will work alongside a supportive team.
- We have developed positive working relationships with both statutory and voluntary organisations across the County.
- In addition to paying a competitive salary, we also look to develop our volunteers and colleagues continuously.
- This is an exciting time to join the organisation as we move towards our next stage of development.
Please ensure to attach a cover letter in support of your application.
Please feel free to call the office for an informal chat regarding this role.
Closing date for all applications is Saturday 6th November 2021 at 5:30 pm.
Please note that we will be scheduling interviews as and when suitable candidates apply throughout the vacancy period.
Sexual violence, rape and sexual abuse can be experienced by anyone at any time in their life. Northamptonshire Rape Crisis (NRC) is an indepen... Read more
The client requests no contact from agencies or media sales.
We are seeking Support Workers to join us and support adults with learning disabilities to live the best life possible. We recognise that the current pandemic means we have had to adapt to change and in many ways we are now doing things differently but what hasn’t changed is our passion for standards and doing all we can to look after the people we support both in these current challenging times and in the future.
To be successful in your application you must be able to work in the UK without sponsorship.
Salary: Up to £19,970
Hours: Permanent, Full time
Location: Clifton, Bedfordshire
What we Offer
Apprenticeships - earn whilst gaining a fully funded Level 2 Diploma in Health & Social Care with a Top 100 Apprenticeship Employer (ranked 11th in 2020). Access to the Hft Plus benefits package, which includes a great number of discounts and rewards across shops, restaurants, gym membership and days out, but also an Employee Assistance Programme, with telephone and face-to-face support options. Access to award winning training and development – Hft is one of only four charities to have achieved the Skills for Care ‘Centre of Excellence’ provider status. Annual staff award scheme – The Fusion Awards, and peer recognition through our GEM awards programme. 20 days holiday (plus 8 bank holidays) increasing to 25 days after a year of employment (pro rata for part time staff). A contributory pension scheme & life assurance. Free DBS Check. As a “key worker” you will
benefit from government incentive schemes.
You don’t need experience of support work or any special qualifications for this job - you’ll get plenty of training along the way. Having the right values, a positive attitude to life and a desire to support people to live their life with as much independence, choice, dignity and control as possible is what matters most. You will need to have good listening skills and a practical, caring approach. You also need to have basic level IT skills to be able to use a computer as you will regularly need to record information about people you will be supporting.
If you do not already have a relevant qualification in Health and Social Care, Hft will fully fund and provide training for you to obtain your Diploma in Adult Health and Social Care within the first 18 months of your employment.
Government legislation is coming into force on 11th November, which states that all individuals working in registered care homes must be fully vaccinated.
If you have not been vaccinated yet and are not medically exempt, you will need to be fully vaccinated by the 11th November 2021 as we may require you to operate in services which are Care Quality Commission registered.
This means you will need to have had your first vaccination by the 16th September at the latest followed by your second one by 11th November 2021 allowing 8 weeks between them.
If you are medically exempt, you are required to provide us with the relevant documentation stating this.
We are currently restricting face-to-face training; therefore most of your training courses, including some aspects of your induction, will be online. But you will still be able learn from your colleagues in a supportive hands-on environment.
Closing date: Saturday 23rd October 2021
STRICTLY NO AGENCIES PLEASE.
You may have experience or an interest in the following: Support Worker, Charity, Charities, Third Sector, Learning Disabilities, Social Care, Voluntary Sector, Mental Health Worker, Senior Healthcare Assistant, Care Staff, Community Development, Relief Care Worker, Vulnerable People, Social Worker, Not for Profit, NFP, Flexible Working etc.
Ref: 103 112
Our Crisis Cafes offer a safe, welcoming and non-judgmental environment outside of normal working hours for those who feel in mental distress or crisis. The role will involve assessing needs and offering one to one support to service users to enable them to begin the process of improving their mental health and wellbeing.
This role will be part of a larger Crisis Café team made up of Crisis Recovery Workers, Crisis Peer Support Workers, Team Leaders and volunteers.
Job title: Crisis Recovery Worker
Job number: 425
Working base: Milton Keynes
Reports to: MK Crisis Café Team Leader
Contract Type: Permanent
Salary: £20,700 FTE (Actual salary £10,070.27 per annum)
Contracted hours: 18 Hours per week
Working days: 3 days per week, worked flexibly across 7 days (Mon-Sun)
Working Hours: 5:00pm to 11:00pm
Flexibility Required: Evenings and/or weekends depending on agreed hours
Checks needed: Enhanced DBS and 2 satisfactory references
Start date: As soon as possible
The Milton Keynes Crisis Café offers an array of support that includes: 1:1s; informal peer support/refreshments and also telephone support (for MK residents only) to enable service users to improve their mental health and wellbeing. It provides a collaborative and positive working approach with service users and colleagues that also gives insight into the vast amount of support available around Milton Keynes. All de-escalation approaches capture Mind BLMK’s ethos, vision, values plus our policies and procedures. Training will be provided
Job Description:
- Deliver crisis focussed one-to-ones and ensure outcomes which supports individuals experiencing a mental health crisis in Bedford, Luton or MK in line with Mind BLMK’s agreed crisis service and requirements as well as contract requirements
- Assessing need and suitability for the service in line with the access to services process and undertaking one-to-ones.
- Contribute to maintaining effective volunteer workforce for the service, in line with policies, procedures and guidance.
- Carry out health & safety, cash handling and data collection responsibilities in line with policies, procedures and guidance.
Closing date: 5pm, Wednesday 27 October 2021
To Apply and for More Information:
If you would like to find out more, please click the apply button to be directed to our website where you can complete your application for this position.
Mind BLMK has been annually assessed and approved as a Disability Confident Employer and has been committed to the Mindful Employer charter since 2008.
No agencies please.
40 hours per week (Part-time considered)
We’re looking to fill a vacancy to help bring hope, community and opportunity into the lives of disadvantaged people. If you’re passionate about loving the poor and supporting the disadvantaged, we want to hear from you!
This post serves to provide excellent and progressive tenancy support for Move-On Housing and No-Recourse clients, by working with them to maintain independence, choice and control. With relevant supervision, we expect you to provide a client-focused service in line with the vision, ethos, values and mission of the King’s Arms Project.
As an active Christian, this role offers you the opportunity to integrate and apply your Christian faith to all that we do. Please refer to our ‘Statement of Belief’ for the basis of our Christian faith.
If you are interested in applying for the above role please complete the application form and equal opportunity monitoring form available on the Kings Arms Project website
Applications close at 5pm on Friday 5th November. Interviews for shortlisted candidates will take place on the 11th and 12th November
KAP: Reaching Out, Providing a Home, Creating Community
The Kings Arms Project was started over 30 years ago as a re... Read more
The client requests no contact from agencies or media sales.
We are looking for experienced professionals to work in either our Aylesbury of High Wycombe branch, providing a comprehensive recovery focused service for people with drug and alcohol issues. The Oasis Partnership works alongside the NHS and Connections in the delivery of the One Recovery Bucks service. We are looking to recruit people who are client-focussed and have a strong desire to make a difference to other people's lives. If you have the capacity to comfortably hold a caseload of service users with complex needs, then please contact us for further details
Please apply with CV and covering letter in first instance. You may be asked to complete further paperwork if you are successful at the shortlisting stage.