Parent Services Administrator Jobs in Birmingham

About Kinship

We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. 

Together, let’s commit to change for kinship families.

About the role

We’re seeking an exceptional and experienced project manager to deliver a pivotal role within our ground-breaking national Kinship Training and Support Service, funded by the Department for Education.

This is our largest contract, and this role is key to enabling our organisational activity. The service offers over 300 online and in-person training events and workshops per year, tailored to meet the specific needs of kinship carers. We need to ensure at least 4,600 kinship carers attend.

You’ll be accountable for successful project delivery, working with executive project sponsors (Chief Operating Officer and Services and Digital Director) and workstream leads (Associate Directors and Heads of departments) to deliver KPI’s to deadlines, escalating and managing risks early.

The type of person we're looking for

You’ll have extensive experience in successful delivery of complex projects that include multiple workstreams and a range of internal and external stakeholders, with technical and non-technical stakeholders. Through your experience of planning, monitoring and controlling project delivery, you’ll quickly set up the necessary systems and processes for success.

You’ll bring strong leadership and communication skills to designing and implementing integrated plans, agreeing deliverables and ensuring accountability. You will need to own this programme of work, and you will need to move at pace.  You’ll interpret needs effectively, ensure clarity of roles and responsibilities and build project management capability. You’ll have a solutions-focused approach and naturally motivate and inspire others to get things done.

Key responsibilities include:

• Work closely with project sponsors, steering group and core team to be accountable for delivery of the programme project KPIs.
• Use a flexible and collaborative approach to set up, deliver and mobilise projects ensuring delivery of vision, aims and objectives.
• Ensure full project documentation, robust project initiation and effective project management and processes ensuring key activity is on track.
• Quickly build detailed project and workstream plans on our project management tool (Asana), ensuring clear roles and responsibilities and supporting colleagues to use the tool effectively.
• Manage multi-department core team including consultants and agencies ensuring they are motivated and working well.
• Set up and implement processes and procedures for successful delivery.
• Support and work with all the workstream leads and deliver integrated plans across the service, focusing teams on what is most important for delivery to meet targets.
• Effectively manage internal and external project communications.
• Establish project documentation across initiation, planning, execution, monitoring and controlling, and closure

Essential knowledge, abilities, skills and experience include:

Project Management qualification or commensurate experience.

• Extensive project management experience in planning, documenting and managing complex project set-up and execution and monitoring performance through the project lifecycle.
• Significant working experience of successful project delivery through effective management of risks, costs, time and milestones.
• Ability to influence others, communicate effectively and build collaborative and productive relationships, internally and externally.
• Proven ability to interpret and transmit the needs of the technical and non-technical teams.
• Ability to solve issues quickly, efficiently and creatively.
• Self-starter who can take the initiative and shape project
• Impressive time management and organisational skills.
• Excellent writing and communication skills.

Kinship are an equal opportunities employer. We warmly welcome applications from appropriately qualified people from all sections of the community and aim to promote diversity. 

What we’ll offer you 

Kinship offers 30 days’ annual leave plus bank holidays (pro-rata for part-time) as well as a generous pension scheme. This fixed-term role is open to flexible working (school hours would be considered). We have an excellent wellbeing offer including the Employee Assistance Programme and clinical supervision. We will invest in your professional development with training and career development opportunities.

Kinship is committed to championing equality, diversity and inclusion.  We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams.  We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us. 

This is a fantastic time to join a supportive and well-established team within an organisation with rapid growth ambitions. This role will be what you make it and we’re looking for someone to seize this opportunity!

How to apply

Please apply via Charity Job with your CV and a cover letter of no more than 2 pages. Please include your notice period and earliest availability to start in your cover letter.

• Application opens: Friday 14 March  
• Application deadline: Monday 31 March, 10 AM. 
• First interview: Online - starting from Thursday 24 March 
• Second interview: In person - starting from Monday 31 March

Some tips for your application: 

• Make sure you’ve read the job description and the essential requirements – make sure your answer reflects those points in the requirements very clearly.

• Really tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values above. 

• Keep your response clear – use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your answer.

• Don’t go over 2 pages on your covering letter.

• Please do not use AI tools like ChatGPT to produce your answers. We use software to check and your application will be rejected if you do.

We will shortlist for this role on a rolling basis, so encourage you to apply as soon as possible. 

Kinship reserves the right to close a recruitment campaign earlier than the advertised where we have received sufficient applications.  

Partnerships Executive (Interim)

The Partnerships Executive plays a key role in developing CST’s commercial relationships. Their primary responsibility is to secure conference exhibition sales to meet budget targets and manage all aspects of the exhibitor experience from prospecting to on-the-day support, to post-event communications. They also manage listings in the Directory of Services and work closely with the Partnerships Manager to support the prospecting process.

Reporting to: Partnerships Manager

Key responsibilities

1. Ensure that exhibition sales targets are met for each CST conference.

2. Maintain the CRM for commercial organisations, including creating and managing prospect groups and executing effective exhibition sales campaigns.

3. Create and maintain relevant webforms.

4. Provide excellent end-to-end support for exhibitors, including in person at larger conferences to ensure that all exhibitors’ needs are met on the day.

5. Gather feedback from exhibitors on the quality of their experience and report on what worked well and areas for improvement following each event.

6. Maintain and update marketing collateral to support CST’s commercial activities such as brochures, floorplans, briefings and manuals.

7. Cross-promote the Directory of Services to exhibitors along with other opportunities to work with CST where relevant.

8. Manage the sales and onboarding process for the Directory of Services, including overseeing the references, undertaken by a third party, sending out agreements and liaising with the marketing team on the promotion of new suppliers.

9. Support the Partnerships Manager in the development of the commercial pipeline for CST partnerships by holding initial meetings with new prospects and identifying opportunities for engagement.

Skills and Qualities of Applicant 

• Excellent customer facing skills
• Good communication
• Strong organisation skills and good attention to detail
• Independent worker
• Proactive and takes initiative
• Creative and solutions oriented
• Approachable and friendly
• A helpful team player
• Background and Experience 
• Sales experience appreciated •
• Target oriented
• Events/service industry experience beneficial

Closing date: Midday 7th April 2025.

Shortlisted candidates will be interviewed via Microsoft Teams on 16th April 2025 with 2nd stage interviews via Microsoft Teams on 17th april 2025. 

Contract start Date: 2nd June 2025.

We reserve the right to close the advert early dependant on candidate responses volume.

We are seeking a highly organised and proactive Senior Executive Assistant (virtual) to support our CEO and the broader leadership team including the Chair and Vice Chair of our Independent Advisory Group (IAG) and Board Chair. This remote EU-time zone role is central to optimising leadership effectiveness and the organisation’s operational efficiency. The role will blend high-level executive assistance with strategic support, project management, and stakeholder engagement to help drive Travalyst’s mission forward. This role offers a dynamic and diverse set of responsibilities, allowing you to both grow professionally as well as make a tangible impact on Travalyst's success and sustainability mission. 

Executive Assistance

• Provide comprehensive diary management for the CEO (and broader leadership team where required), including scheduling meetings, coordinating agendas, and organising travel arrangements.

• Act as a key point of contact among stakeholders, managing relationships and communications with tact and professionalism.

• Support the CEO in managing relationships with the Duke of Sussex’s office (Archewell) and other high-profile partners.

• Oversee logistical arrangements for events, meetings, and speaking engagements, ensuring seamless execution.

• In busy times, assist in triaging the CEO’s inbox, helping to draft responses, prioritise communications, and ensure timely follow-ups.

• Book Executive Leadership Team (ELT) business travel arrangements, including flights, transportation, accommodation and planning for dietary needs to be met.

• Liaise with other staff and board members on behalf of the CEO / leadership team, when appropriate.

• Assist in accurately and succinctly minuting meetings on behalf of the CEO where required. 

• Conduct research where required on sustainability and travel-related topics, synthesising insights to inform decision-making and communications.

• Prepare briefing documents, reports, and presentations for internal and external stakeholders.

• Comprehensive use of G-Suite, Mailchimp, Miro, Slack and Salesforce.  Use of project management software such as Notion also an advantage.

• Act as a culture ambassador, proactively fostering a positive and inclusive organisational culture. 

IAG Support

• Prepare, support and debrief IAG meetings and any IAG sub-task groups, and manage records and distribution of key advice and decisions.

• Follow up with internal teams on the impact of advice given.

• Manage scheduling, support with invoicing, etc.

• Monitor IAG governance processes and performance, and make recommendations for improving processes.

• Run the project management side of the IAG (e.g. Notion, weekly goals spreadsheet).

Event Management

• Alongside other assisting team members, play a central role in external event management and coordination e.g. of Global Convening. Coordinating logistics inclusive of travel and accommodation, as well as overseeing communications, agenda, activities and all food and beverage.

• Logistical coordination for speaking engagements at events, such as GBTA/COP etc, and co-ordinating meetings/dinners and/or coalition workshops, where possible.

• Plan, organise, and execute sustainable virtual and hybrid events such as webinars, workshops, team socials, regular secretariat meetings, conferences including Secretariat off-site events. 

How do we work?

We approach our work with courage and humility, embracing challenges directly while striving for excellence in all that we do. We value innovation, taking risks, and making informed decisions to deliver meaningful impact. Adaptability is at the core of our approach as we navigate evolving opportunities and challenges. Above all, we prioritise collaboration and care — for each other and for the planet we share. As a fully remote team, we depend heavily on video calls and digital tools to stay connected and effective. While we acknowledge we are not perfect, we pride ourselves on maintaining a growth mindset, always seeking opportunities to learn, improve, and make a difference every day.

What skills we’re looking for:

• Executive-Level Experience: Proven experience as a senior EA, ideally supporting C-suite executives in fast-paced environments for 4+ years.

• Strategic Thinking: Ability to anticipate needs, think critically, and offer solutions to complex challenges.

• Communication Skills: Exceptional written and verbal communication skills, including drafting professional correspondence, minuting and preparing reports.

• Organisational Skills: Demonstrated ability to manage multiple priorities with excellent attention to detail.

• Tech Savvy: Proficient in virtual collaboration tools (e.g., G-Suite, Microsoft Office, Notion, Slack, Salesforce) and comfortable troubleshooting basic IT issues.

• Confidentiality: Experience handling sensitive information with discretion and professionalism.

• Adaptability: Ability to thrive in a dynamic, remote working environment.

• Proactive Problem Solver: Ability to anticipate needs and proactively address issues on behalf of the CEO.

• Time Management: Strong time-management skills and the ability to prioritise tasks effectively.

• Team Player: A collaborative attitude with the ability to work effectively within a remote team.

• Customer Service Orientation: A commitment to providing exceptional service to both internal and external stakeholders.

• Educational Background: A relevant degree or professional qualification is advantageous.

• Industry Knowledge: Strong understanding of sustainable travel and tourism, with the ability to engage meaningfully on the subject will be advantageous but not essential.

This role offers a unique opportunity to contribute to a meaningful cause while providing essential support to the leadership team. If you possess the required skills and are passionate about sustainability, we invite you to apply for this exciting position.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.