Partnership Administrator Jobs in Hammersmith, Greater London

At The Lullaby Trust our vision is clear: a world where no baby dies suddenly or unexpectedly, and every grieving family gets the support they need. We exist to keep babies safe and support bereaved families. 

We give families a safer start to life and create a supportive space for anyone whose baby or infant has died suddenly or unexpectedly. We empower families and health professionals with trusted advice on keeping babies safe, backed by research, and provide grieving families with bereavement support, side-by-side.

Since 1991 we have reduced the rate of Sudden Infant Death Syndrome by 82% and saved the lives of over 32,000 babies. But our work is not over, as three babies still die suddenly and unexpectedly a week. 

As the Supporter Engagement Officer, you’ll create opportunities for our amazing supporters to connect with and drive our work through various means of individual giving. You'll create engaging communucations, ensuring that our donors feel valued and understand the impact they're having on babies and their families, and you'll develop key appeals and individual giving activity to drive growth in these income streams.

You will:

1. Manage the development of individual giving income streams, including legacy giving, regular giving, one-off gifts, in memory giving and new products
2. Co-ordinate key engagement activity, such as the annual supporter Thankathon and Impact Report
3. Oversee administration and stewardship of individual giving income
4. Manage the promotion, sale and distribution of Lullaby Trust merchandise

This role can be offered as a hybrid role (with approximately one day per week in our London office) or fully remote, with occasional visits to the office for meetings or staff days as necessary; the two salary ranges above reflect this. The 21 hours could be worked across 3-5 days per week.

It is a key time to be joining The Lullaby Trust as we develop our new brand positioning, new website and creative direction, to help us reach more families and supporters than ever. We are a friendly, flexible employer and want to create a diverse and inclusive work environment for everyone. 

If this excites you, we would love to hear from you. For more information on the role and how to apply, please download our job pack

For every baby. For every family. Forever. Together, we can keep babies safe.

Please do not use AI software to generate your application answers; it is usually obvious when this has been done as the answers generated tend to then be exactly the same as other candidates. We'd love to see what you can uniquely bring to the role.

As the Peer to Peer Groupwork Facilitator you will set up, lead and deliver a year-long peer to peer group programme for bereaved families who have experienced the sudden and unexpected death of a baby or young child.

The groupwork is based on a programme led by Harvard University and Boston’s Children’s hospital and has structured sessions drawing upon psychological model of CBT, although the sessions are not therapeutic. Each session has a theme and incorporates education, guidance and support.

You will establish and deliver a new peer online support group, facilitating group formation, and enhancing service delivery and creating a safe and welcoming space for bereaved families.

Outside the group sessions you will be responsible for managing the administration and evaluation of the service, including and collection of questionnaires and feedback required for reporting purposes and supporting members with any signposting requirements processing referrals, carrying out eligibility screening, monitoring the waiting list and inputting and keeping all database member and service records up to date.

It is a key time to be joining the charity and helping us to continue to save babies’ lives and support bereaved families. The charity has been hugely successful, but the work is far from done. The impact of the sudden death of a baby is wide and never goes away, as we know from the families that we support. This drives all our work, across each department. We are a close and friendly staff team who all share passionately in the charity’s objectives, vision and values.

Role: Chief Operating Officer (COO)

Location: Hybrid, London workspace, home working & national travel required

Reports to: CEO

Position: Full time

Salary: up to £55k, based on experience

About Us

My Black Dog is an online peer to peer charity that supports those who are struggling with their mental health. We are committed to making a positive impact on mental health in the UK as we tackle an epidemic that millions of people in the UK face. As we continue to grow and expand our reach, we are seeking a dynamic and experienced Chief Operating Officer (COO) to join our leadership team.

Position Overview

The Chief Operating Officer (COO) is a key member of our leadership team responsible for overseeing the day-to-day operations of the organisation. The COO will work closely with the CEO and SMT to ensure the efficient and effective functioning of the charity by playing a pivotal role in overseeing various aspects of our operations, including compliance, safeguarding, operations and team management, finance, human resources, IT, and administrative functions.

The ideal candidate will be a results-driven, strategic thinker with a strong background in non-profit management and a passion for our cause.

We are looking for candidates that have a positive outlook, strong resilience and the ability to adapt easily to changing responsibilities and challenges.

Key Responsibilities:

1. Programme Management:

- Supervise staff and ensure the effective delivery of our programs and services.

- Develop and implement program evaluation mechanisms to measure the impact of our initiatives.

2. Human Resources:

- Lead the HR function, including talent acquisition, staff development, and performance management.

- Foster a positive and inclusive organisational culture that aligns with our mission and values.

- They will provide leadership across the organisation and ensure that each team member is well supported and professionally managed

3. Technology and Infrastructure:

- Ensure the charity has the necessary technology and infrastructure to support its operations.

- Identify and implement IT solutions to enhance efficiency and data security.

4. Compliance and Reporting:

- Ensure compliance with all relevant laws, regulations, and reporting requirements.

- Prepare and present regular reports to the Board of  Trustees and stakeholders on organisational performance.

5. Stakeholder and Partnership Engagement

- Represent the charity at public events and engage with key stakeholders to promote our mission.

Qualifications & Experience

· Bachelor's degree in a relevant field (Master's degree preferred).

· 5+ years proven experience in senior operational roles within the non-profit sector

· Strong leadership and management skills with the ability to inspire and motivate teams 

· Exceptional organisational and project management abilities.

· Demonstrable experience in budgeting, financial management, and people leadership 

· Excellent line management skills with the ability to work across a multi-disciplinary team of virtual working staff.

· Excellent interpersonal and communication skills.

· Commitment to the charity's mission and values.

· Knowledge of mental health and wellbeing with experience working with individuals in mental health preferable

· An appreciation of how to handle sensitive and confidential issues.

· Knowledge of  compliance, risk management, charity regulations, policies and government guidelines.

· Ability to work collaboratively in a diverse and inclusive environment.

· Excellent strategic planning and execution capabilities 

· Exceptional communication and interpersonal skills 

· Proficiency in using technology and data to drive operational improvements 

Required experience:

· Leadership: 5 years (required)

· Senior Operations: 5 years (required)

· Management: 5 years (required)

· Risk management: 2 years (required)

· Financial acumen: 2 years (required)

Personal attributes:

· Proactive and adaptable, with a positive approach to change and challenges.

· Highly resilient to challenging situations

· Empathy and understanding of the diverse communities with a strong commitment to equality, diversity, and inclusion.

· A results-driven individual with a focus on delivering high-quality outcomes and driving the charity’s mission forward.

Benefits:

• Healthcare options following successful probation review
• Opportunity to make a meaningful impact on a critical cause.
• Collaborative and supportive work environment.
• Professional development opportunities.

My Black Dog is an equal opportunity employer committed to diversity and inclusion. We encourage individuals from underrepresented backgrounds to apply.

JOB VACANCY PART-TIME COMBINED ROLE

(Roles could be considered separately)

VOLUNTEER COORDINATOR & COMMUNITY FUNDRAISING COORDINATOR

· 24 hours per week (13 hours VC & 11 hours CFC)

· Hours worked over 4 days with flexibility required – very occasional evenings and weekends

· Excellent organisational & communication skills

· Experience in managing individuals and teams

· Events management and community fundraising involvement desirable

· Ability to work independently

· Based in Leatherhead, Surrey, with occasional travel to Kingston (x1 day per week wfh considered)

· Free on-site parking

· Start date: September 2024

£27k p.a. pro-rata

Key Responsibilities:

To support the delivery of Dyscover’s Fundraising strategy by taking responsibility for Community Fundraising.

Main Areas of Work:

Funding – support and delivery of the Funding Strategy in conjunction with the Head of Fundraising and the Trustees • Understand and work within the Code of Fundraising Practice

• Plan, coordinate and deliver a community fundraising programme to meet agreed targets • Coordinate and develop the community fundraising team

• Be proactive in identifying community fundraising opportunities including liaising with local clubs, businesses and societies

• Communicate fundraising activities via email, monthly bulletins, Newsletters etc.

• Provide and distribute promotional materials for events • Recruit volunteers to support events

Volunteer Coordinator Main Areas of Work:

• Research, write and regularly review volunteer policies and procedures, including risk assessments, relating to all aspects of volunteering

• Liaise with Dyscover staff colleagues responsible for admin, marketing, fundraising and service delivery to understand how they work, develop partnerships and assess volunteering needs across the organisation

• Identify appropriate volunteering opportunities and match with volunteers who possess the right skills for the role

• Identify additional training or support needs that volunteers might have and seek to meet them. Provide inductions and training both internal and external (with Service team)

• Lead monthly volunteer meetings in collaboration with colleagues.

• Develop role descriptions based on the needs of the organisation

See attachments for further details around the responsibilities of the role

To find out more

We would be delighted to tell you more about this opportunity, and encourage you to visit us at Dyscover.. 

NHS Providers is the membership organisation for the NHS hospital, mental health, community and ambulance services that treat patients and service users in the NHS. We help those NHS foundation trusts and trusts to deliver high-quality, patient-focused care by enabling them to learn from each other, acting as their public voice and helping shape the system in which they operate. NHS Providers has all trusts in England in voluntary membership, collectively accounting for £124bn of annual expenditure and employing 1.5 million people. 

This role supports the delivery of NHS Providers’ public affairs strategy in the interests of NHS trusts and foundation trusts, including parliamentary, government and stakeholder relations.

We are looking to recruit someone who is passionate about parliament, public affairs and policy to join our team to support the delivery of our ambitious public affairs and stakeholder management programme.

The postholder will support our parliamentary, government and stakeholder engagement, with the aim of ensuring that the voice of our members is heard across Westminster and Whitehall and that our influence as the voice of the NHS frontline is strengthened with key decision makers. This includes helping to ensure that trusts and NHS Providers colleagues are well-briefed on key parliamentary and government developments and providing administrative support to the public affairs team.

We actively support equality of opportunity for all our staff and welcome applications from individuals regardless of age, any disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion, or belief. We particularly encourage applications from those from underrepresented communities.

Do you have a proven track record of successfully managing projects and building strong relationships? Are you an experienced Coordinator with a drive for community engagement? If so, this could be the perfect opportunity for you!

The Westway Trust is a unique charity that stewards the resources of 23 acres of space under the Westway A40. We are seeking a Production Coordinator to join our growing team.

In this role you'll play a vital role in delivering projects that support our mission of enhancing the lives of people in the North Kensington community. You'll work closely with our team to coordinate projects, build partnerships, and measure our impact.

If you’re excited about this opportunity to make a difference in the community, we’d love to hear from you!

Key responsibilities of the role include but are not limited to:

• To coordinate the delivery of Projects, starting first with the Money Club project. Plus other small project initiatives including providing administrative support to the Community Engagement team.
• To coordinate with partner organisations the delivery of activities, workshops and events for the Project(s).
• To support with collecting data, case studies and testimonials to measure the Project(s) impact and assess gaps in the project for development. 
• To coordinate volunteers and other forms of support that come through from partner organisations that may be required for the Project(s).
• To support with ongoing outreach and communications efforts regarding the Project(s) and any other organisational projects and campaigns.
• Assist with community events as required (occasional evening and weekend work will be required).
• Perform basic financial activities.

Experience, knowledge and skills:

• Minium of 4 years work experience including experience of coordinating projects.
• A track record of working collaboratively with partners and stakeholders.
• Experience of community engagement and an ability to work on your own initiative.
• Ability to oversee and manage project contributors including staff, partners and volunteers.
• Good written and verbal communication skills.
• The ability to be flexible and adaptable in response to developing priorities.
• Interpersonal skills for both workplace and external representation contexts, operating with enthusiasm, flexibility, energy and commitment.
• Connection to or significant understanding of the local area and its social and cultural heritage would be highly desirable.
• Community work experience is desirable.

Qualifications

• Qualifications: A Level or equivalent.

Benefits of working with us:

• Great location in the heart of Portobello, North Kensington
• Investor in People (IiP) employer
• Generous holiday entitlement of 25 days per year + statutory bank holidays
• Free gym membership at health club one minute walk from the office
• Pension scheme
• Life Assurance
• Sick pay scheme
• Season ticket / bicycle loan
• Free eye test voucher

The application deadline is Sunday 29 September 2024 when applications will be reviewed and shortlisted for interview. However, we reserve the right to close the application early.  An early application is strongly recommended.

We have eight exciting and fulfilling new roles in the North West and South Yorkshire Sickle Cell Children and Young Persons’ Peer Mentoring team

The Peer Mentoring programme aims to improve the health and wellbeing of young people (aged 10-24) with Sickle Cell Disorder (SCD) across North-West England (Liverpool, Manchester) and South Yorkshire (Sheffield).

Roles Available:
3 x Lead Mentor
5 x Mentor

We are also looking for a mentor administrator. See separate advert for details.

See below for further details on each role.

Lead Mentors : 3 roles

Positions Available:

Liverpool: 1 Lead Mentor

Manchester: 1 Lead Mentor

Sheffield: 1 Lead Mentor

Base:Flexible home working, with other locations to meet the needs of the young people.

Accountable to:North-West and South Yorkshire Programme Manager

Manages: Liverpool and Manchester: 2 Mentors, Sheffield: 1 Mentor

Salary:£15.00 per hour (sessional basis)

Length of contract:Fixed term, 12 months (subject to the outcome of negotiations with funders).

Role Purpose

The Lead Mentor will be managing the mentor team as well as working in partnership with the local NHS local patient/family Support Groups in their region. They will deliver mentoring sessions to young people on a sessional basis.

Mentors – 5 roles

Positions Available:

Liverpool: 2 Mentors

Manchester: 2 Mentors

Sheffield: 1 Mentor

Base:Flexible home working, and other locations to meet the needs of the young person.

Accountable to:Local Lead Mentor

Manages:N/A

Salary:£12.35 per hour (sessional basis)

Length of contract:Fixed term, 12 months (post will be continued subject to the outcome of negotiations with funders).

Role Purpose

Mentors will deliver mentoring sessions on a seasonal basis to young people. They will work with the Lead Mentor as well as in partnership with the local NHS and local patient/family support group.

To apply

Using the application form on our website only. Please note we do not accept CVs.

Closing date for all roles :

12pm Monday 30th September 2024

Growing Hope Senior Finance Officer
Location: Hybrid working (2-3 days office based in King’s Cross Mon, Thurs and possibly Fri)
Hours: 37.5 (full time)
Salary: £34,200 - £37,200PA (including London weighting, specialist officer role).

Growing Hope is a charity providing free therapy for children and young people with additional needs in partnership with local churches across the UK. We aim to grow hope for children, hope for families and hope in Jesus. Growing Hope was founded in December 2017 and has a vision to see 20 clinics set up across the UK by 2030. We have three clinics, King’s Cross, Brockley and High Wycombe, and we are currently setting up our fourth and fifth clinics in Maidstone and Redbridge. We worked with over 500 children, young people, parents, carers and siblings in 2023. As a national charity Growing Hope has trained over 1,000 professionals & parents. We are continuing to expand, with the set-up of further local clinics on the horizon.

We are seeking an experienced and enthusiastic finance professional with great attention to detail, strong analytical skills and an ability to work in a fast pace environment. The role will report to the Director of Operations and will involve running book keeping, reporting and banking functions as well as overseeing payroll. This role supports the national Growing Hope charity and each of the local charities’ (clinics) accounting for around £1 million collectively each year. You will be joining a small and dedicated national team of eleven.

Job Purpose
Growing Hope requires an experienced finance professional (with part qualifications) who will be responsible for the delivery of internal financial management systems and controls, and for maintaining accurate financial management records, including managing the process of producing annual accounts. This role covers both the national charity and the local Growing Hope charities which are growing across the UK. The national charity raises around £600,000 per year and the local charities around £50,000-£100,000. The Senior Finance Officer will support the charities with day to day book keeping, raising invoices, paying expenses, scheduling payroll payments and running management reports and accounts. This job role also involves advising on budgets for fundraising project proposals and working closely with the supporter engagement team. This individual will be able to communicate effectively with all the relevant parties including the national Growing Hope team, the local Clinic Managers, and local finance trustees who have overall governance of each charity’s finances.

Main Duties and Responsibilities
Duties and responsibilities will be discussed and developed as the charity continues to grow.

Book keeping & Finance processes

• Processing of accounts using Quickbooks for each Growing Hope charity in a timely manner (currently 6 small charities)
• Paying expenses and invoices as and when these are approved.
• Liaising with payroll provider and scheduling salary payments for all staff each month.
• Invoicing local Growing Hope charities each month for book keeping, payroll and quickbooks.
• Running gift aid claims and supporting volunteers to run this across the Growing Hope charities.
• Liaising with local clinics and churches to agree payment schedules and giving for each financial year.
• Participate actively in prayer and worship times as part of the team. This includes praying, coaching and supporting Clinic Managers to understand their budgets and financial processes.

Fundraising

• Contributing to the fundraising strategy and development of budgets for fundraising projects.
• Contributing to the wider teams fundraising efforts through networking, and involvement in fundraising and community events.

Reporting

• Updating monthly forecast vs. budget spreadsheets for each local charity and the national charity.
• Leading monthly budget reporting meetings for Senior Leadership Team and Chair of Trustees, using analytical skills to highlight patterns or potential risks or problems arising.
• Create annual reports in partnership with the Clinic Managers and Finance trustee for each local charity and ensure these are independently examined by recruiting and liaising with volunteer accountants.

Payroll

• Liaising with the payroll provider to run payroll for all staff across the Growing Hope charities each month.
• Setting up and running pension payments each month.
• Paying NI payments each month.

General administration

• Set up bank accounts and signatories for local Growing Hope charities, support the local trustees with ensuring all financial processes are set up and working (e.g. bank account, Stripe, Quickbooks, payroll, pensions, HMRC)
• Sending letters and emails as required.
• Maintain data protection and confidentiality in line with Growing Hope’s information governance policy.
• Ensure adherence to Safeguarding and wider Growing Hope policies.

Person Specification

The ideal candidate will have a genuine interest in working in the charity sector, an interest in additional needs and inclusion are highly desirable.

ESSENTIAL

• Occupational Requirement - This role has an Occupational Requirement to be a Christian, as permitted under Schedule 9, Part 1, of the Equality Act 2010.
• ATT certifications (or equivalent)
• At least three years experience as a finance professional
• Commitment to Growing Hope’s vision
• IT skills – experience of MS Office, particularly Word and Excel
• Excellent communication and interpersonal skills
• Excellent attention to detail
• Ability to work both independently and as part of a team, as the task requires
• Excellent knowledge of financial management and budgets
• Strong ability to manage multiple priorities and tasks in a fast paced environment

DESIRABLE

• Excellent knowledge of QuickBooks
• Accounting qualification
• Experience, interest in or commitment to a career in additional needs and inclusion
• Interest in or experience of working inthe charity/NGO sector

Please note, the application period closes on October 1st.
We encourage you to apply at your earliest convenience, as we will begin conducting interviews as qualified candidates are identified.

About Global Fishing Watch
Global Fishing Watch (GFW) is an international, nonprofit organization committed to advancing ocean governance through increased transparency. We create and publicly share knowledge about human activity at sea to enable fair and sustainable use of our ocean. Founded in 2015 through a collaboration between Oceana, SkyTruth, and Google, Global Fishing Watch became an independent nonprofit organization in June 2017. Using cutting-edge technology, we create and publicly share map visualizations, data and analysis tools to enable scientific research and drive a transformation in how we manage our ocean. Our major focus is on commercial fishing because it is the most widespread human activity at sea, the most impactful on ocean health, and the most crucial for global livelihoods and food security. By 2030, we aim to monitor and visualize the impact of ocean-going vessels, both industrial and small-scale, that are responsible for the vast majority of the global seafood catch. We believe human activity at sea should be common knowledge in order to safeguard the global ocean commons for the common good of all. 

About the Role:
We are hiring a Fundraising Grants and Reporting Manager at an exciting time for the organization. In April 2023, Global Fishing Watch secured a five-year, US$60 million commitment through The Audacious Project to leverage our data and technology to revolutionize ocean management. This new role will play a foundational part in establishing the grant management process at Global Fishing Watch and shaping its future. You will play a key role in developing and implementing the grant management system and processes, ensuring our fundraising team can deliver first class stewardship and relationship management. Reporting to the Director of Philanthropy and Partnerships, the prime responsibilities of this position are to support fundraising and consequently program teams in ensuring compliant, timely and high-quality donor reporting and grant management and knowledge management. Qualified candidates will bring proven experience coordinating with team members to gather necessary information and translate it into reports that effectively engage and inspire funders. They will need to meticulously review reports to identify gaps and follow up for clarifications as needed. The role requires strong written and oral communications skills, the ability to build and maintain new relationships, and a talent for enhancing existing partnerships.

Principal Duties and Responsibilities

Grant management:

• Manage the tracking, preparation and submission of funder reports, including working with the project and finance teams to produce timely and accurate narrative and financial reports.
• Improve processes and support coordination of grant opening, review  and closing meetings, working with teams in the UK and globally to ensure clear assignment and understanding of responsibilities in relation to compliance, management and deadlines.
• Work with finance, compliance and program teams to ensure that all grant-funded projects comply with the terms and conditions set by funders.
• Work with program and finance teams to ensure effective systems and processes are in place for grant management and compliance, such as for tracking grant timelines, deliverables, and outcomes.
• Establish and maintain close working relationships with colleagues and partners to gather necessary insights and information for donor reports, translating program activities and learning into clear funding reports that effectively communicate our impact to our funders and supporters.
• Contribute to Global Fishing Watch’s annual report as needed, and provide updates to the communications team on relevant website copy, specifically the donor information on the financials web page.
• Ensure all grant documentation is stored and updated in relevant systems.
• Conduct regular meetings with program and finance teams to review grant performance and expenditure.
• Identify and mitigate potential risks associated with grant compliance, such as underperformance, budget overspend/underspend, or missed deadlines.
• Work with finance and program teams to develop contingency plans for addressing challenges that may arise during the grant lifecycle.
• Share ideas, information and learning to contribute to grant management systems and processes, and to support broader learning with partners and donors.
• Support, advise and coach the Global Fishing Watch team to successfully contribute to grant management efforts.

Required Skills & Experience

• A minimum of four years of progressively responsible administrative, finance, operations, project management or related experience.
• Grant administration experience, including demonstrated expertise in managing complex, multi-year grants with multiple reporting and compliance requirements.
• Experience with financial management and budgeting, particularly in the context of grant-funded projects.
• Experience of effective and values-based partnership work between international and local organizations and communities.
• Excellent oral communication, writing and editing skills. Demonstrated experience/training in report writing and expressing complex concepts and issues in a clear, effective manner for a broad range of audiences
• High level interpersonal and communication skills, including experience of communicating effectively across cultures and with diverse audiences, both verbally and in writing.
• Proven organization skills and flexibility when it comes to balancing priorities and multi-tasking. 
• Strong team and interpersonal skills and the ability to work independently. 
• Excellent analytical and problem-solving capacities – ability to identify issues with contractual implications, ensure consistent donor reporting and support teams in providing appropriate analyses of activities. 
• Good judgment and strong decision-making ability.
• Attention to detail and exceptional accuracy.

The successful candidate will meet most, but not necessarily all, of the criteria above. If you don’t think you check all the boxes, but believe you have unique skills that make you a great fit for the role, we want to hear from you!

Please submit a CV with your relevant experiences and a cover letter conveying your interest in the position and how your previous experiences would support you to be successful in this role. We look forward to getting to know more about you!

Additional Information

Reporting to: Pascale Hunt, Director, Philanthropy and Partnerships
Location: Remote working, with a preference for Europe or Africa
Term: Open ended and full time
Location: This is a remote role, but candidates must be legally authorized and based in the following countries to be considered: Argentina, Australia, Barbados, Brazil, Canada, Chile, Colombia, Costa Rica, Fiji, France, Gabon, Germany, Ghana, Indonesia, Ireland, Italy, Kenya, Mexico, Panama, Philippines, Senegal, Spain, Sri Lanka, Taiwan, UK, USA
Please note: Visa sponsorship is not supported at this time.

Recruiting process: If selected for consideration, the hiring process for this position will include a call with our Talent Acquisition Manager, followed by a  formal 60 minute interview with 2-3 staff, a brief take home assignment, and a final 60 minute review of your assignment/final interview with 2-3 team members.

Working Hours: Global Fishing Watch supports flexible working, so the pattern of hours may vary according to operational and personal needs. The position will be part of a global team spanning many different time zones and so the candidate must be able to accommodate regular early/late meetings to be able to work effectively. Weekend work may be required on occasion. The post holder may be required to undertake regional and international travel. No overtime is payable.

Compensation: A compensation range for this position is $70,000-$85,000 per year for US-based employees, EUR 50,000-60,000 for candidates based in Europe, and GBP 50,000-60,000 for candidates based in the UK. For applicants located outside of these options, the pay range will be adjusted to the country of hire. Compensation is commensurate with experience and will vary depending on the hired candidate’s country of residence, in accordance with local laws and regulations. GFW offers pension/retirement, health and other benefits commensurate with similar level GFW employees in the country of employment. The position may be a GFW employee or consultant, depending on the country of residence

Equal opportunities: Global Fishing Watch is an equal opportunities employer. We believe that our mission is best advanced when welcoming the contributions of people of diverse backgrounds, beliefs, and cultures and are committed to providing an inclusive and welcoming environment for all employees of Global Fishing Watch and our partners, vendors, suppliers, and contractors. We welcome the application of all qualified professionals and especially encourage those that have been historically marginalized or underrepresented because of their actual or perceived race, color, religion, sex, sexual orientation, gender, national origin, age, disability, or any other characteristic protected by applicable law.

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it. 

Location: Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT with some local outreach work to be undertaken

About the role 

Working across the Crisis Brent teams you will lead on the delivery of our volunteer programme and member involvement opportunities. You will be responsible for the recruitment of new volunteers, the support of existing volunteers and volunteer supervisors to maintain a positive volunteer experience. You will work across teams to ensure volunteer’s experience of volunteering is positive and play a key role in volunteer retention. You will be collaborative and dynamic in working with the team to identify and develop new volunteering opportunities.  You will have the ability and confidence to increase the diversity and variety of our volunteering opportunities to reflect our local community and better serve our members. You will be flexible and innovative in reaching a diverse group of people from across the local community.

You will have experience of working with people who are social excluded and have lived experience of homelessness. You will understand the importance of delivering equitable services and can empower our members to share their experience and contribute to continuous service adaptations and improvements. You will be creative and inclusive in establishing Brent-specific member involvement opportunities so members can influence our service locally. You will work across teams to ensure we deliver our service with people experiencing homelessness, instead of delivering a service to people experiencing homelessness. You will work with the central Crisis team to respond to member involvement opportunities, influencing policy and providing members with the opportunity to share their story with the wider public and media.

About you 

• Experience of developing and implementing volunteer programmes.

• Experience of working with socially isolated and excluded groups. 

• Awareness of psychologically informed approaches.

• Person-centred, sensitive, and empathetic to the needs of members.

• A track record of successful partnership working. 

• Flexible and adaptable to change.  

• A strong team player, able to use own initiative and reflect on own practice.

If you’re interested learning more about this role, we invite you to attend an open evening on Tuesday 1 October from 5.30 – 7.30pm at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.  

Working at Crisis  

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:  

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working around the core hours 10am-4pm  

• Wellbeing Leave to be used flexibly and more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.  

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply? 

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 6 October 2024 at 23:55

Interview date and location: Wednesday 16 October 2024 at Crisis Skylight Brent, 1-2 Bank Buildings, High St, NW10 4LT.

Can I use Artificial Intelligence (AI) technology for my application? 

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success. We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too. 

Accessibility  

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help.  

 
Registered Charity Numbers: E&W1082947, SC040094  

As a Money and Debt Coach (Omni-Channel: Telephone & Video), your primary role will be
to provide financial coaching and ensure that over-indebted clients receive tailored debt
advice through various channels. The role is based at Guy's Hospital - Great Maze Pond, London SE1 9RT

Scope of role

1. Providing tailored financial advice and support.
2. To maintain detailed case records.
3. Keep up to date with legislation, policies and procedures and undertake appropriate training.

Key Responsibilities

1. Accurate, effective and individually tailored advice
2. Deliver financial capability workshops at various NHS sites, promoting financialresilience and wellbeing.
3. Provide money coaching advice through various channels including face-to-face, video, and telephone sessions.
4. Complete assessments which lead to appropriate referral to an in house debt adviser
5. Interviewing those that access the service using sensitive listening andquestioning skills to allow them to explain their problem(s) and empower them to

   set their own priorities.

6. Signposting/referring clients to internal and other agencies where required. Issuing foodbank vouchers.

Detailed case records

1. Maintaining detailed case records, ensuring that all work meets all auditing and quality standards and the requirements of the funder.
2. Ensuring all case records and written up in a timely manner.
3. Monitor and report on client engagement and outcomes from advice sessions.
4. Familiarity with CRM systems and practices (Customer Relationship Management system).
5. Handle customer complaints, provide appropriate solutions within the time limits, follow up to ensure resolution.

Up-to-date training

1. Completing a minimum of 16 hours of technical CPD accredited training orqualifying activity.
2. Maintaining an up-to-date record of all training sessions.

Teamwork and Collaboration

1. Work to an agreed work-plan, meeting targets and milestones, whilst prioritisingand managing your own workload.
2. Be an active member of the team, identifying opportunities for your owndevelopment, and demonstrating financial efficiency and value for money

   throughout your work.

3. Compliance with Toynbee Hall policies and procedures, including health andsafety.

5. Other

1. Travel across London as required, and occasionally the UK.
2. Undertake additional tasks as delegated by DFA Management.

Please download the full Job Description for more details.

Summary

The newly scoped CEO role in our vision-focussed charity is one of many challenges. Despite having doubled its outputs in the last 2 years, the charity acknowledges there is still a great job of work to do to prepare itself for even greater demand in its services - without necessarily a proportionate increase in its budgets. This role is about leading and enabling the incredible team of people on to even greater levels of already-strong performance. So we're looking for an accomplished leader and not just a great manager. We're looking for someone who can lead from both the front - and from within. This will be someone who is as comfortable sitting and engaging with our beneficiaries - primarily homeless people and those with previous convictions, as they are creating and delivering highly polished, compelling public event and funder and stakeholder-focussed presentations. We are looking for someone who understands the balance of external and internal focus required to ensure both good governance and team wellbeing (as they work in often challenging circumstances) and the ambition to keep developing existing and new external partnerships. With a strong start to its ambitious Corporate Partnership programme, commercial and/or business experience is highly desirable as well as a proven track record in creating and optimising new funding channels.

In more detail

About Us

The Upper Room (TUR) works with a wide range of financially and socially disadvantaged groups including homeless people, people with long-term mental health conditions, asylum-seekers, refugees and ex-offenders – helping them to improve their lives and become productive members of society. Central to our offering is our UR4Meals service, providing free, home-cooked food to people who cannot afford to provide for themselves. We are also very proud of our UR4Driving programme, which supports people recently out of prison with free driving lessons in exchange for community volunteering. Gaining a driving licence greatly enhances their future employability prospects and helps break the cycle of re-offending. Additionally, our UR4Jobs project focusses on both client wellbeing and breaking down the many barriers to employment faced by disadvantaged people every day.

The role

Is leading the charity through its next phases of development as it prepares itself for year on year increases in demand with a focus on delivering the charity’s future resilience plan (Project 12/25). The CEO is accountable for overall charity performance (financial, operational, governance, compliance), team (paid and volunteer) support and development. Additionally, there are a wide range of community and external partner relationships to manage and develop. Ultimately this role sets the tone for the charity, one of both compassion and ambition to improve the lives of the people who need us. This is primarily an on-site role, with occasional opportunity to work flexibly.

About You

You have a stable CV that demonstrates you have built and led successful teams and enabled growth and/or transformation for your organisation – ideally in an equivalent charity/non-profit environment. You can evidence strong team leadership and results across a wide range of business functions which will need to include income generation, managing budgets and business operations. You live within - or know well, West/Central London, are passionate about improving the lives of disadvantaged and vulnerable people and can lead multi-functional teams through a blend of 121 coaching, training and ensuring a ‘we can do this’ culture across the charity. You are an accomplished and visionary public speaker and presenter, able to articulate both the journey we’re undertaking and the support/input we need to get there.

Step Up Hub

Established in 1996, Step Up Hub is a grassroots charity in the London Borough of Brent dedicated to addressing the root causes and consequences of poverty and inequality within disadvantaged communities, especially within the global majority. It offers an array of services covering welfare, education, training and skills development, as well as on mental health, cost of living, and physical wellbeing. It adopts a whole village approach in its work and values working together to secure a shared sustainable future for all.

‘I AM Brent’ consortium

Step Up Hub leads a consortium, known as I AM Brent, that consists of six well-respected local charities who are working together to address the root causes and effects of violence affecting young people in the London Borough of Brent.

Programme Description

The programme is part of the Mayor of London’s flagship violence reduction programme, known as MyEnds. It is a place-based violence reduction initiative that adopts a public health approach. The consortium is providing an array of positive opportunities for young people and support for families, including through tailored interventions. The programme also aims to improve statutory and voluntary organisation networks and access to referral, and to ensure the voices of young people and community members are built into provision. The work is focused on the Church Road Estate, Stonebridge Estate, St Raphael’s Estate, Chalkhill Estate and Harlesden Town Centre areas.

The Role of the Programme Manager

The Programme Manager will act as the glue between consortium members and provide a key link with statutory bodies, voluntary organisations, and the community. The Programme Manager will be responsible for supporting consortium members with project deliverables where necessary, optimising the integration of provision, overseeing referrals, and brokering community partnerships. The Programme Manager will also schedule meetings and shared activities, provide secretarial support, and represent Step Up Hub and the consortium at relevant meetings.

In addition, the Programme Manager will:

· be responsible for line management of two other Step Up Hub staff members working on I AM Brent programme deliverables, a Network and Communication Lead and a Community Engagement Lead,

· manage, report on, monitor and evaluate the progress of interventions,

· report to VRU, attend VRU meetings, and cascade relevant information from the VRU to consortium members,

· be responsible for engaging stakeholders and community partners, identifying and leveraging their skills, expertise and assets, and leading on youth and community forums

· help engender an environment of trust and collaboration to support stakeholders and community partners engage positively with Step Up Hub and the consortium,

· manage a grant pot and support the delivery of small projects that are funded from it,

· work to actively promote the consortium and Step Up Hub’s activities, as per the organisational guidelines, through producing publicity materials and written reports for regular newsletters and by keeping the website updated,

· coordinate and monitor project budgets, working alongside the finance officer as required,

· ensure that safeguarding is central to the service delivery and is systemically built into case management processes,

· ensure equality of opportunity is embedded in all service delivery by Step Up Hub and consortium partners,

· provide secretarial services for the project steering group, progress meetings and small grants awarding panel.

The programme manager will be supported by the Step Up Hub senior leadership team and consortium partners on all aspects of programme delivery.

International Programmes Manager: Local First

Salary: £43,000 p.a.

Contract: Full-time, permanent

Location: You can be based at Peace Direct’s office in London or The Hague. We also offer hybrid working.

Peace Direct is an international charity that works with local peacebuilders and their allies to shift power and resources for sustainable peace. Local people are the experts in the conflicts that affect their communities, and only they understand what it takes to build peace that lasts. We make sure these local peacebuilders have the resources they need to make peace a reality, and that their work is resourced, acknowledged and supported by the international community.

The role

The International Programme Manager is responsible for the effective management, coordination and delivery of an ambitious new multi-year programme, Local First: Transforming the Peacebuilding System. This programme will support and strengthen the ecosystem of local actors working for sustainable peace in Afghanistan, Mali, Sudan and eastern DRC, and advocate for increased resourcing and acknowledgement of locally-led peacebuilding.  

We are looking for an experienced, passionate person who can:

• Manage and implement a complex, multi-country programme
• Develop and maintain mutually accountable, trust-based relationships with local peacebuilding actors. This will require working proficiency in French as well as English.
• Contribute to the design and development of new work in support of transforming the peacebuilding system in four focus countries
• Oversee internal and external coordination of Peace Direct’s programmes and partnerships work 
• Line manage a Senior Programmes Officer, and support the work of up to four Local Peacebuilding Advisors
• Contribute to organisational learning and the roll-out of our learning loop
• Contribute to strengthening Peace Direct’s reputation as a leading peacebuilding organisation shifting power and resources for sustainable peace

Interested? Then please see attached recruitment pack for more details about the role and how to apply. 

The deadline for applications is midnight on Sunday 29th September.